PC MAINTENANCE Information & Communication Technology (ICT) Step-By-Step Training Manual English Version
ICT Troubleshooting & Maintenance Level 1 1 CHAPTER 1: INTRODUCTION TO MAJOR COMPONENT 2 1.1 Motherboard …………………………………………………………………………………………….………………….. 2 1.2 Processor ………………………………………………………………………………………………………………………… 3 1.3 Memory (RAM) ……………………………………………………………………………………………….………………. 3 1.4 Display Card …….……………………………………………………………………………………………………………. 3 1.5 Monitor ……………………………………………………………………………………………………………….……….. 4 1.6 Casing …………………………………………………………………………………………………………………….…….. 4 1.7 DVD-RW ………………………………………………………………………………………………………………………….. 4 1.8 Power Supply ……………………………………………………………………………………………………………….. 4 1.9 Hard Disk …….…………………………………………………………………………………………………………………. 5 1.10 Network Interface Controller (Network Card) ………………………………………………………….……. 5 1.11 Sound Card …………………………………………………………………………………………………………………… 5 1.12 Keyboard ……………………………………………………………………………………………………………………… 5 1.13 Mouse …………………………………………………………………………………………………………………………. CHAPTER 2: INSTALLATION OF HARDWARE 6 2.1 How To Install Motherboard Into Casing …...………………………………………………………………..…. 9 2.2 How To Install Processor ……………………………………………………………………………………………….… 12 2.3 How To Install Memory (RAM) ………………………………………………………………………………………… 13 2.4 How To Install Hard Drive …………………….…………………………………………………………………………. 15 2.5 How To Install Display Card ……………………….…………………………………………………………………… 16 2.6 How To Install Sound Card ……………………………………………………………………………………………… 17 2.7 How To Install Power Supply …………………………………………………………………………………………… 20 2.8 How To Install DVD-RW ROM ……………….…………………………………………………………………….…. 22 2.9 How To Install PCI Card …………………………………………………………………………………………………… 23 2.10 How To Install CMOS Battery ………………………………………………………………………………………… CHAPTER 3: SETUP CMOS/BIOS SETTING 3.1 How To Setup CMOS/BIOS Setting ………………………………………………………………………………..… 24 CHAPTER 4: INSTALLATION OF OS SYSTEM 4.1 How To Install OS System ……….………………………………………………………………………………….…. 26 CHAPTER 5: INSTALLATION OF MOTHERBOARD CHIPSET 5.1 How To Install Motherboard Chipset ...………………………………………………………………………..… 32 CHAPTER 6: INSTALLATION OF SOUND CARD & OTHER COMPONENTS 35 CHAPTER 7: INSTALLATION OF OTHER SOFTWARES 38 CHAPTER 8: SCAN THE SYSTEM FOR ERRORS 44 CHAPTER 9: BASIC COMPUTER FAULT SYMPTOM 50 CHAPTER 10: COMPLETE TEST RUN 52
ICT Troubleshooting & Maintenance Level 1 2 CHAPTER 1: INTRODUCTION TO MAJOR COMPONENT Introduction To Major Component Of Personal Computer This lesson is design as a first lesson in computer servicing although it can be applied to a science, technology, or computer literacy course. It introduces to the names and general characteristics of a variety of “Parts” of a typical computer system to build their own PC (Personal Computer). The lecture activity presents a variety of major computer components like motherboards, CPU, PCI Cards, disk drives and etc. 1.1 Motherboard Identify Different Type Of Motherboard The motherboard, also known as system-board or main-board, is the primary circuit board within a personal computer. It can classify into different type likes Intel, AMD, Celeron and etc. Beside that it also have different brand of motherboard like GIGABYTE, ASUS, BIOSTAR and etc. depends on the performance use of processor. Image shown: GIGABYTE Motherboard (Intel) 1.2 Processor Identify Different Types Of Processor The Central Processing Unit (CPU) is part of computer which executes software program instructions. Nearly all PCs contain a type of CPU known as Microprocessor. The microprocessor often plugs into the motherboard using one of many different types of processor, usually made by Intel, AMD, VIA Technologies and etc. AMD Athlon 64 X2 Intel Core i7
ICT Troubleshooting & Maintenance Level 1 3 1.3 Memory (RAM) Identify Different Types Of Memory (RAM) A PC’s main memory is fast storage that is directly accessible by the CPU and is used to store the currently executing program and immediately needed data. PCs use semiconductor random access memory (RAM) of various kinds such as DRAM, SDRAM or SRAM as their primary storage. Which exact kind to be use depends on cost/performance issues at any particular times. Image shown: 2GB DDR3 PC1333 RAM 1.4 Display Card Identify Two Types Of Display Card The video card or called a graphics card, graphics adapter or video adapter – processes and renders the graphics output from the computer to the computer display. Today on budget models, graphics circuitry tended to be integrated with the motherboard but for modern flexible machines, they are supplied in PCI, AGP or PCI Express format. It classify into two types of graphics card which are ATI Radeon and Nvidia GEFORCE. ATI Radeon HD 4870 NVidia GEFORCE 9800 GT 1.5 Monitor Identify Different Kinds Of Monitor A Visual Display Unit (Monitor) is a piece of electronic equipment, usually separate from the computer case, which displays viewable images generated by a computer without producing a permanent record. A computer display device is usually either a Cathode Ray Tube or some form of flat panel such as TFT LCD. Image shown: Samsung 21.5” Widescreen LCD Monitor
1.6 Casing ICT Troubleshooting & Maintenance Level 1 4 1.7 DVD-RW 1.8 Power Supply A computer case is the enclosure that contains the main 1.9 Hard Disk components of a computer. Cases are usually constructed from steel or aluminum, although other materials such as wood and plastic have been used. Cases can come in many different sizes or form factors. The size and shape of a computer case is usually determined by the form factor of the motherboard that it is designed to accommodate, since this is the largest and most central component of most computer. Image shown: ATX Casing The DVD-ROM specification supports disks with capacities of from 4.7GB to 17GB and access rates of 600 KBps to 1.3 MBps. One of the best features of DVD-Rom drives is that they are backward-compatible with CD-ROMs. This means DVD-ROM player can play old CD-ROMs, CD-I disks and video CDs, as well as new DVD-ROMs. Image shown: LG DVD-RW The power supply unit converts general purpose electric current from the mains to direct current for the other components of the computer. Image shown: Power Supply Mass storage devices store programs and data even when the power is off, they do require power to perform read and write functions during usage. Standard internal storage device connection interfaces are PATA, Serial ATA and IDE. Image shown: WD 50 GB Hard Disk Drive
ICT Troubleshooting & Maintenance Level 1 5 1.10 Network Interface Controller (Network Card) A network interface controller (also known as a network interface card, network adapter, LAN adapter and by similar terms) is a computer hardware component that connects a computer to a computer network. 1.11 Sound Card Also called a “sound board” or “audio adapter”, it is a plug- 1.12 Keyboard in card that records and plays back sound. Supporting both 1.13 Mouse digital audio and MIDI, sounds cards provide an input port for a microphone or other sound source and output ports to speakers and amplifiers. Sound circuits are typically built into the chipset on the motherboard, but can be disabled if a separate sound card is installed. A keyboard is an arrangement of buttons that each correspond to a function, letter or number. They are the primary devices of inputting text. They are generally designed around an operator language, and many different versions for different languages exist. Now it may plug into a computer’s rear keyboard socket or as a USB device, or, more recently may connected wirelessly via a USB antenna. A mouse on a computer is a small, slide able device that users hold and slide around to point at, clicks on, and sometimes drag objects on screen in a graphical user interface using a pointer on screen. Mouse may be plugged into a computer’s rear mouse socket, or as a USB device, or, more recently may be connected wirelessly via a USB antenna or Bluetooth antenna. Image shown: Logitech G7 laser Cordless Mouse
ICT Troubleshooting & Maintenance Level 1 6 CHAPTER 2: INSTALLATION OF HARDWARE 2.1 How To Install A Motherboard Into Casing Step 1: Remove the standard I/O core shield that shipped with our case and replace it with the custom shield that matches the motherboard I/O core. Step 2: Install I/O shield in the opening from the inside of the case. Step 3: Some cases ship with a number of brass standoffs preinstalled in standard mounting positions, but this doesn’t mean they will line up with the holes in your motherboard. Place the motherboard next to the case, and install standoffs in the predrilled holes in the case where it looks like they’ll match holes in the motherboard. Count all of the installed standoffs, but do not tighten them at this point.
ICT Troubleshooting & Maintenance Level 1 7 Step 4: Fit the motherboard in the case, lowering it down onto the standoffs with two hands and then easing towards the back of the case until the I/O core is in position through the I/O shield. Make sure all the standoffs is align with hole in the motherboard, if not remove any standoffs that didn’t align with holes. Step 5: Now screw it to secure the motherboard. Step 6: Double check that the I/O core is fully engaged through the I/O shield, and that none the metal tabs have been folded over any port openings.
ICT Troubleshooting & Maintenance Level 1 8 Step 7: The most important connection from the front panel to the motherboard is the power switch, without which the PC can’t be turned on. Step 8: Front panel LED leads installed backwards won’t operate, but they won’t do any harm, while switches will work as long as they go on the correct two posts. Most new cases feature front panel USB and audio ports, and in this instance, the connector for the front two USB ports is integrated into a single cable and keyed to be installed in the proper orientation.
2.2 How To Install Processor ICT Troubleshooting & Maintenance Level 1 9 Step1: Removing The Protective Cover The first step to installing the LGA version of the Intel Pentium i3 is to remove the protective cover from the CPU socket. The plastic cover is picked up on the end with “remove” stamped on it, then lifted away from the socket. Step 2: Lifting The Locking Lever Next we lift the load lever by pulling it slightly away from the socket wall to disengage from the plastic ear, then lift it well past the vertical and let it down at the end of its travel. The load lever is several times beefier than locking levers on recent CPU sockets, because it actually compresses the spring steel of the load plate after the CPU is installed. Step 3: Lifting The CPU Retention Bracket The load plate is unique to the LGA CPU, which is pressed down on the contact legs in the socket. Previous PGA (Pin Grid Array) designs have the CPU pins seat in the socket holes, and the locking lever only functioned to look the pins into place. The load plate is lifted up, a little past the vertical, where it stops and should remain in place.
ICT Troubleshooting & Maintenance Level 1 10 Step 4: Seating The Processor On The Landing Pins There’s a little gold triangle on one corner of the CPU package that matches the pin 1 corner of the socket. The CPU is aligned by two keys in the socket and two notches towards one side of the CPU package, so it can only sit flush in the socket when inserted properly. Make sure you have a good hold on the CPU as you lower into the socket, because the CPU could damage the landing pins if it gets dropped on a steep angle. Step 5: Locking The Processor Into Place Once our processor is sitting level in the socket and you can plainly see the two notches in the CPU package are filled with the socket keys, lower the load plate until it sits loosely on the top of the CPU package. Now bring the load lever back up through the vertical and lower it until you can snap it under the stub holder on the side of the socket. Lowering the lever takes a bit of force because you are compressing the load plate, which in turn forces the CPU down tightly on the landing pins. Step 6: Applying Thermal Compound To The CPU Next we apply the thermal compound supplied with our Intel heat-sink to the CPU. The instructions that came with the heat-sink actually suggested we “mound” the thermal compound on the center of the CPU, which is what we did. Note this is in sharp contrast with many older types of heat-sink/socket combinations that require just a drop of thermal grease. The small holes for the heat- sink fasteners are visible less than an inch from each corner of the socket.
ICT Troubleshooting & Maintenance Level 1 11 Step 7: Preparing The Heat-Sink For Installation The evaluation heat-sink assembly Intel supplied shipped with a protective plastic film over the copper core of the heat-sink. The fan wiring needs to be routed right through the heat-sink fins (the wires are protected by a high temperature insulation) and pulled out the bottom, so it doesn’t interface with the fan. The left hand in the picture is holding the wires in place as the right hand peels off the plastic film. Step 8: Heat-Sink Shown Over Motherboard As the heat-sink is lowered over the CPU, make sure the wires don’t get pinched underneath. The heat-sink should be lowered straight down on the CPU, but we’re showing it on a tilt here so not to completely obscure the socket. There is a white snap-in fastener on each corner of the heat-sink, and four matching holes in the motherboard. Step 9: Securing The Heat-Sink Fasteners Once the snap-in fasteners on each corner of the heat-sink are matched with the holes in the motherboard, simply push down on each black fastener cap until it clicks into place. The only trick is to lift up the motherboard a little so there’s room for the connector to go through the hole. Flip the motherboard over when you’re done and make sure the fasteners are fully engaged. Step 10: Connecting The Heat-Sink Fan After heat-sink is properly installed, connect the power for the heat-sink fan to the designated fan connector on the motherboard. The connector is usually located right of the edge of the motherboard next to the CPU socket, but make sure the printing on the motherboard or the accompanying manual identifies it as the CPU fan point. This allows the BIOS to monitor the health of the fan and control its activity in power management modes.
ICT Troubleshooting & Maintenance Level 1 12 2.3 How To Install Memory (RAM) Step 1: Opening The RAM Socket Latches Once you determine which memory sockets to populate, open the white latches on either both ends of the sockets. Step 2: Checking The Socket Key Alignment The notch near the center of the edge connector on the memory module must be aligned with the key in the socket for the module to fit. Because the notch is so near the center, you may choose the wrong orientation (there are only two possibilities), hold the RAM as close to the socket as you can get it to check you have it facing the right direction. Step 3: Seating The First Crucial RAM The large number of spring contacts in memory sockets provides a good deal of resistance to inserting a RAM. Push down evenly with a thumb on each end of the RAM until the white latches raises to the closed position. Step 4: Seating The Second Crucial RAM The second memory module is installed in the RAM 0 socket Channel B, to work in dual channel mode with the first memory module, which was installed in RAM 0 socket of Channel A.
2.4 How To Install Hard Drive ICT Troubleshooting & Maintenance Level 1 13 Step 1: Installing HDD Into Case The SATA cable connector is on the left hand side which consists of few pins. Next to the SATA connector on the right side is SATA power connector which consists of many pins. You will notice that SATA hard drives do not have any jumper settings for slave or master as each drive will connect to a dedicated SATA port on the motherboard. Place your hard drive into the HDD mounting slot of your case; make sure the IDE/ATA connector is facing outwards. Screw the HDD to the case using screws provided with the HDD or the ATX case.
ICT Troubleshooting & Maintenance Level 1 14 Step 2: Installing The SATA Power Connectors Next we install our SATA power connectors on the drives. This is another step that we are taking now simply because it would be very difficult to carry it out once the video adaptor is installed. The two SATA power connectors are fit on the smaller edge connectors of the hard drive, and they are keyed so they can only be installed in the proper orientation. Step 3: Connect To The Power Supply New power supplies all ship with SATA power connectors as standard option, but at the time we built this system, power supplies required a simple adapter. In this case, we used an SATA power adapter, two connector located on a wire cable bundle, which is then connected to a standard 1x4 connectors from the power supply. Step 4: Connecting The SATA Cable To The Motherboard There are four Serial ATA connection points on our motherboard, which also support RAID 0 and RAID 1 configurations. RAID 0 supports drive striping, which increases the overall array performance by working the drives in parallel, and RAID 1 mirrors the drives, making an exact copy for data redundancy. Both applications require a pair of identical drives. The motherboard SATA connection is also keyed for proper mating.
2.5 How To Install Display Card ICT Troubleshooting & Maintenance Level 1 15 Step 1: Installing Nvidia Geforce PCI Express Video Adapter The PCI Express 16X adapter is installed in the sole matching slot on the motherboard. There is a locking mechanism to help the adapter seated in the slot, though it’s not the full lock that’s commonly used on AGP slots. The little black locking tab is being pushed out by the finger to the lower right of the mermaid, while the adapter is seated in the slot with even pressure from both hands. Step 2: Securing The Video Adapter Make sure the video ports are fully exposed through the rear of the case, and secure it in place with a screw. This models of the Nvidia GeForce adapter sports two digital video monitor connectors (DVI) and an S-video port, but not a single standard VGA port. A simple DVI to VGA adapter allows you to run a monitor with an analog connector, including older LCDs, on this video card. Large plasma displays and newer LCDs are generally equipped with DVI connectors or both types. Step 3: Reinstalling The Adapter Slots Cover The final step to installing the adapters is to replace the plastic slots cover. It hinges on the right side and snaps into place on the left, where the release latch extends into the case. You can see the raised lettering of the “Hardware” component, a handy place to store any leftover screw when the build is complete.
ICT Troubleshooting & Maintenance Level 1 16 2.6 How To Install Sound Card Step 1: Most modern sound card is designed with the PCI interface and connects to the PCI slot of your motherboard. A PCI slot looks like the slots on the following image. Step 2: Place your sound card on top of a chosen slot. Gently push down the card so it sits into position. Once the card is seated correctly into position, screw the card onto the case. Step 3: Finally insert the audio cable into the CD-IN socket. The other end of the cable should be connected to Audio-out socket on your CD/DVD-ROM drive.
ICT Troubleshooting & Maintenance Level 1 17 2.7 How To Install Power Supply Step 1: Intro And Opening The Case To start with installing a power supply, it is necessary to open the case. The method of opening the case will vary depending upon its design. Step 2: Aligning The Power Supply Align the new PSU into place in the case so that the 4 mounting holes align properly. Make sure that any air intake fan on the power supply that resides in the case is facing towards the center of the case and not towards the case cover. Step 3: Screw The Power Supply Tightly Now comes one of the most difficult portions of the power supply installation. The power supply needs to be held in place while it is fastened to the case with screws. If the case has a shelf ledge that the power supply sits on, it will easier to balance.
ICT Troubleshooting & Maintenance Level 1 18 Step 4: Set The Voltage Switch Make sure that the voltage switch on the back of the power supply is set to the proper voltage level for your country. North America and Japan use 110/115v, while Europe and many other countries use 220/230v. In most cases the switch will come preset to the voltage settings for your region. Step 5: Plug The Power Supply To The Motherboard If the computer already has the motherboard installed into it, the power leads from the power supply need to be plugged in. Most modern most motherboard used the large ATX power connector that gets plugged into the socket on the motherboard. Some motherboard require additional amount of power through a 4-pin ATX12V connector. Plug this if required. Step 6: Making The 12V Power Connection In addition to the standard 20 wire ATX power connector, this style motherboard also requires an additional 12V connection. This is implemented as a square four wire connector that is normally located near the CPU. The connector id keyed so that it can only be inserted in the proper orientation.
ICT Troubleshooting & Maintenance Level 1 19 Step 7: Connect Power To Devices A number of items reside within a computer case that requires power from the power supply. The most common device is the various hard drives and CD/DVD drives. Typically these use the 4-pin Molex style connector. Locate the appropriate sized power leads and plug them into any devices that require power. Step 8: Close The Computer Case At this point all of the installation and wiring should be completed with the power supply. Replace the computer cover or panel to the case. Fasten the cover or panel with the screws that were previously removed to open the case. Step 9: Plug In The Power And Turn On The System Now all that is left to provide the power to the computer. Plug in the AC cord to the power supply and turn switch on the power supply to the ON position. The computer system should be available power and can be powered on. If you are replacing an older or damaged power supply, the steps to remove the power supply are identical to installing them but in the reverse order.
2.8 How To Install DVD-RW ROM ICT Troubleshooting & Maintenance Level 1 20 Step 1: Removing The Plastic 5.25” Bay Blank Since all 5.25” drive are installed from the front of the case, it’s necessary to remove the plastic blank for whichever bays are being used. This blank is actually held in place by a little plastic latch on the right-hand side. Cheaper cases usually require you to pop out the blanks from the inside. Step 2: Installing The Memorex DVD–ROM The drive is then slide into position from front of the case. If you’re building a system with multiple DVD or CD drives sharing a cable, you’ll have to choose one drive to be “Master” and drive to be “Slave” and set the corresponding jumper on the back of the drive. It’s very rare these days to share an IDE ribbon cable between an optical drive and a parallel IDE hard drive because the degradation in hard drive performance. Step 3: Connecting CD Audio Lead To The DVD-ROM We attach the CD audio connector. It’s easier to make this attachment at this point because once installed, it will be against the side of the case with plenty of power supply cables in the way. The white jumper to the right of the audio connector is the Master/Slave jumper, which is set to “Master”. Step 4: Connecting CD Audio To The Motherboard We attach the other end of the CD audio cable to the proper connection point on the motherboard. It a good idea to check the manual if the motherboard doesn’t have a clearly labeled “CD in” or “CD Audio” port. The locks on the connector serve as a key to prevent it from being inserted backwards. In some builds you’ll have to connect the CD audio cable before you install all of the adapters because they will block access to the port.
ICT Troubleshooting & Maintenance Level 1 21 Step 5: Connecting IDE/SATA Cable To The DVD-ROM Next we connect the 40 wire parallel IDE cable or SATA cable to the DVD-ROM. The header is keyed to it only fits into the drive with the colored key wire on pin 1. Step 6: Connecting IDE/SATA Cable To The Controller There’s only a single IDE controller on this motherboard, with four SATA ports, they don’t expect anybody to install older technology hard drives. The IDE controller is located on the edge of the motherboard, next to the floppy controller which we didn’t use in this build. The cable is keyed to fit one way, but it doesn’t hurt to confirm that colored key wire is to the pin 1 end of the connector, sometimes marked with an arrow or a spot. Step 7: Connecting Power To The DVD-ROM The final step to connecting up our DVD-ROM is to connect the power. The 1x4 connector from the power supply is rounded on two corners so it can only be inserted the right way, but it takes a bit of pushing. You don’t have to get it seated all the way to the ridge stop, just far enough so it doesn’t pull out easily.
2.9 How To Install PCI Card ICT Troubleshooting & Maintenance Level 1 22 Step 1: Installing A V.92 PCI Voice Modem We have installed a V.92 modem in the bottom PCI slot, as far as possible from the video adapter, which needs room for the cooling fan to be effective. The modem is seated in the slot with even pressure on both ends, which is made easy thanks to the opening in the back of the case above the adapter mounting area. Step 2: Securing The Modem The “line” and “phone” ports on the modem take up nearly the whole of the slot opening, so it’s important to make sure the full port is exposed before securing the adapter with screw. While it’s easy to get a phone jack into a port even if it’s a little center, it’s impossible to get it out again without straightening the modem. Step 3: Reinstalling The Adapter Slots Cover The final step to installing the adapters is to replace the plastic slots cover. It hinges on the right side and snaps into place on the left, where the release latch extends into the case. You can see the raised lettering of the “Hardware” component, a handy place to store any leftover screw when the build is complete.
ICT Troubleshooting & Maintenance Level 1 23 2.10 How To Install CMOS Battery Step 1: CMOS battery is located on the motherboard. Usually the battery looks like a 5 rupees coin as shown above in the figure. Step 2: Once you have bought the new CMOS battery as a replacement for your existing CMOS battery, remove the CMOS battery carefully without damaging other components on the motherboard. You might need a small screwdriver to do so. Step 3: As soon as you remove the battery, you current settings are lost. Ensure that you have the settings handy with you. Step 4: Fit the new battery into the holder, ensure it is fitted properly.
ICT Troubleshooting & Maintenance Level 1 24 CHAPTER 3: SETUP CMOS/BIOS SETTING 3.1 How To Setup CMOS/BIOS Setting a) Step To Enter The BIOS Setup The default to get in on most is by pressing the delete key right at the start of boot up b) How To Change A Boot Sequence In BIOS, choose the boot menu and change the boot sequence. This is simply the order the computer will look for an operating system to boot. It usually goes CD-ROM, then floppy, if it has one installed, then the Hard Drive. You can use an arrow key to select the item and then use +/- sign to change the value of the item you selected.
ICT Troubleshooting & Maintenance Level 1 25 c) How To Configure The Date And Time In BIOS, go to main then use an arrow key to select System Time or System Date. Use +/- sign to change the value in the system time. d) How To Reset The BIOS In Bios, choose exit menu and use an arrow key to choose the “Load Setup Default”. The setting of BIOS will go back to the original setting. After the configure is done, choose “Exit and Save Changes” to save the settings
ICT Troubleshooting & Maintenance Level 1 26 CHAPTER 4: INSTALLATION OF OS SYSTEM 4.1 How To Install OS System Step 1: Place Windows 7 DVD in your DVD-ROM drive and start your PC. Windows 7 will start to boot up and you will get the following progress bar. Step 2: The next screen allows you to setup your language, time and currency format, keyboard or input method. Choose your required settings and click next to continue. Step 3: The next screen allows you to install or repair Windows 7. Since we are doing a clean install we will click on “Install now”.
ICT Troubleshooting & Maintenance Level 1 27 Step 4: Read the license terms and tick “I accept” license terms. Then click next to continue. Step 5: You will now be presented with two options. Upgrade or Custom (Advanced). Since we are doing a clean install we will select Custom (Advanced). Step 6: Choose where you would likes to install Windows 7. If you have one hard drive, you will get a similar option to the image below. You can click next to continue. If you have more than one hard drive or partition then you need to select the appropriate. Step 7: Windows 7 starts the installation process and starts copying all the necessary files to your hard drive as shown on the image.
ICT Troubleshooting & Maintenance Level 1 28 Step 8: It will go through various stages of the setup and will reboot your system few times. Step 9: When your PC reboots it attempts to boot from DVD as it’s the first boot device. Do not press any key during the boot prompt so Windows 7 will continue with the installation by booting from the hard drive. Step 10: After the reboot your computer will be prepared for first use. Step 11: At this stage you need to choose a user name and computer name. Click next to continue. The user account you create here is the Administrator account which is the main account for your Windows 7 that has all the privileges.
ICT Troubleshooting & Maintenance Level 1 29 Step 12: Choose your password and password hint just in-case you forget your password and need to jog your memory. Step 13: You can now type the product key that came with Windows 7 and click next. If you do not enter the product key you can still proceed to the next stage. However Windows 7 will run in trial mode for 30 days. You must therefore activate Windows within 30 days otherwise you cannot access your computer after 30 days. Step 14: Help protect your computer and improve Windows automatically. Choose Use recommended settings. Step 15: Review your time and date settings. Select your time zone, correct the date and time and click next to continue.
ICT Troubleshooting & Maintenance Level 1 30 Step 16: Select your computer’s current location. If you are a home user then choose Home network otherwise select the appropriate option. Step 17: Windows will now finalize the settings for your computer and restart. Step 18: After the final restart Windows 7 will start to boot up. Step 19: Finally you have the logon screen. Just type your password and press enter or click on the arrow logon to Windows 7 for the first time.
ICT Troubleshooting & Maintenance Level 1 31 Step 20: After you have logged on to Windows 7 for the first time, you will see similar desktop to the image. At this point you can start using your computer. However it may not be fully configured. You need to make sure that all the hardware is detected correctly and the necessary device drivers are installed. This can be done from the device manager. Step 21: Finally check if you have successfully activated Windows 7. Click Start Menu → Control Panel → System and Security → System. You will get a window similar to the image. Towards the bottom you will see Windows is activated followed by your product ID. This shows that your copy of Windows 7 is fully activated.
ICT Troubleshooting & Maintenance Level 1 32 CHAPTER 5: INSTALLATION OF MOTHERBOARD CHIPSET 5.1 How To Install Motherboard Chipset Identify The Driver Of Motherboard To make sure whether the motherboard driver have been install properly or not, go to Device Manager Click – Start Menu → Control Panel → System And Security → System → Device Manager. You will see all your hardware listed as shown on the image. You need to check if you have any yellow exclamation marks next to the name of the devices, for example similar to “Multimedia Audio Controller” on the image. This indicates that the driver has not been installed for this device. At this stage you can install the driver for this device. To do so, Right Mouse clicks on Multimedia Audio Controller → Update Driver Software….
ICT Troubleshooting & Maintenance Level 1 33 Install The Motherboard Driver Correctly The Auto-install DVD-ROM/CD-ROM makes it easy for you to install the drivers and software for your motherboard. When you insert the DVD-ROM/CD-ROM disc in the DVD-ROM/CD-ROM drive, the auto run feature will automatically bring up the install screen. The screen has three buttons on it, Setup, Browse CD and Exit. Note: Aware that not all installation has the same interface. It depends on what software you use. Step 1: Click Setup. The installation program begins. Step 2: Click Next. The following screen appears. Step 3: Check the box next to the items you want to install.
ICT Troubleshooting & Maintenance Level 1 34 The default options are recommended. It depends on the types of motherboard you used. Step 4: Click Next run the Installation Wizard. An item installation screen appears. Step 5: Follow the instructions on the screen to install the items. Drivers and software are installed in sequence. Confirm the commands and allow the computer to restart a few times to complete the installation. Windows 7 will appear UAC (User Account Control) message after the system restart. You must select “Allow” to install the next driver. Continue this process to complete the driver installation.
ICT Troubleshooting & Maintenance Level 1 35 CHAPTER 6: INSTALLATION OF SOUND CARD & OTHER COMPONENTS 6.1 How To Install A Sound Card, Graphic Card And Other Component Related For New Desktop Computer Usually sound card and graphic card already built-in in the motherboard. Unless we want to adds a better sound card or graphic card and also other device. To make sure whether the motherboard driver have been install properly or not, go to Device Manager Click – Start Menu → Control Panel → System and Security → System → Device Manager. You will see all your hardware listed as shown on the image. You need to check if you have any yellow exclamation marks next to the name of the devices, for example similar to “Multimedia Audio Controller” on the image. This indicates that the driver has not been installed for this device. At this stage you can install the driver for this device. To do so, right mouse clicks on Multimedia Audio Controller → Update Driver Software….
ICT Troubleshooting & Maintenance Level 1 36 Steps To Install A Sound Card 1. Insert the driver installation CD into the computer's CD/DVD driver; a driver installation wizard will load. If you do not have the driver installation CD, you can download the file at the sound card manufacturer's site. Once the file has finished downloading, double-click the file to launch the driver installation wizard. 2. Read through and accept the license agreement presented to you. You cannot install the driver without accepting this license agreement. 3. Click \"Next\" for both the installation name and location. Changing these settings can result in the computer being unable to detect the driver. Choose \"Install,\" and the sound card drivers will install onto your computer. Steps To Install A Graphic Card After installing the operating system, insert the graphic card driver disk into your optical drive. The driver auto run screen is automatically displayed which looks like that show in the screen shot below. (If the driver auto run screen does not appear automatically, go to My Computer, double click the optical drive and execute the setup.exe program). Step 1 – click the Install Display Driver item. Step 2 – Select the display language and then click Next.
ICT Troubleshooting & Maintenance Level 1 37 Step 3 – Click the Install button. Step 4 – Click the Express or Custom icon and then click Next. Step 5 – Click the Accept button. Step 6 – The system is installing the component. Step 7 – Click the Finish button to restart the computer. Then the driver installation is completed. After finish all the device driver installation, double check the driver in the Device Manager to make sure all the driver are install properly. Go to Device Manager – Start Menu → Control Panel → System and Security → System → Device Manager. You need to check if there have any yellow exclamation marks next to the name of the devices, if not that means all the device are install correctly.
ICT Troubleshooting & Maintenance Level 1 38 CHAPTER 7: INSTALL OF OTHER SOFTWARES 7.1 Install Others Software Like Antivirus, Mozilla, Adobe Readers & Etc. Install Other Software That Needed After complete install the Windows 7 operating system and the entire component related to the computer. You need to install other software to support the dairy used of the computer. All this software like Mozilla Firefox, Adobe Reader X, Antivirus, Google Chrome and others can download free in the internet. You can download it in http://www.download.cnet.com, http://www.filehippo.com, http://www.cnet.com and so on. You can find some of the free software in all this web-side. i) Step To Install Mozilla Firefox. Step 1: Visit the Firefox download page in any browser (e.g. Microsoft Internet Explorer). The page will automatically recommend the best version(s) of Firefox for you. Step 2: Click on the green download link to download the Firefox installer. Depending on your connection speed, the download may take up to a few minutes. Thanks for your patience… it’ll be worth the wait! Step 3: Start the process by clicking Run.
ICT Troubleshooting & Maintenance Level 1 39 Step 4: You may see a User Account Control message. In this case, allow the setup to run by clicking Yes. Step 5: You will be greeted with a welcome screen. Click Next to continue. Step 6: A Standard setup is selected by default, which will install Firefox with a recommended configuration that will work for most users. Click Next. Step 7: Once the installation is complete, close the setup wizard by clicking Finish. Then you can start using the browser.
ICT Troubleshooting & Maintenance Level 1 40 ii) Step To Install Microsoft Security Essentials Step 1: Download the package from the Security Essentials website. Step 2: Double click the Security Essentials installer package you just downloaded. Step 3: On the User Account Control dialog, click Yes. Step 4: On the Welcome to the Microsoft Security Essentials 1.0 Installation Wizard dialog, click Next Step 5: On the Microsoft Security Essentials License Agreement dialog, click I accept Step 6: On the Validate your copy of Microsoft Windows 7 dialog, click Validate
ICT Troubleshooting & Maintenance Level 1 41 Step 7: Once you’ve validated your copy of Windows 7, on the Ready to install Microsoft Security Essentials dialog, click Install Step 8: On the Completing the Microsoft Security Essentials Installation Wizard dialog, click Finish Step 9: Microsoft Security Essentials will now attempt to download the latest virus and spyware definitions from the Microsoft Update Center. Step 10: Once updated, Microsoft Security Essentials will do a complete scan to ensure there aren’t any existing viruses or spyware on your system.
ICT Troubleshooting & Maintenance Level 1 42 Step 11: When finished, you should be presented with a nice Home screen stating that everything is green. iii) Step To Install Adobe Reader Step 1: Find the \"ActiveX\" download link in Resources. This link will take you directly to the ActiveX download page. Click \"Download Now\" and the program will begin to download. Once the download is complete double click its icon on the desktop. This will launch the installation wizard.
ICT Troubleshooting & Maintenance Level 1 43 Step 2: Your screen goes dark and Windows asks for your permission to continue. Step 3: A message window asks if you really want to install this add-on. You want to install it: Just Click Install. Step 4: From here follow the remaining prompts and the installation will begin. This may take a few moments to complete the installation. Step 5: You will be notified once the installation has completed. Adobe Reader X has been downloaded and is now installed on your computer. You will see a new icon on your Desktop.
ICT Troubleshooting & Maintenance Level 1 44 CHAPTER 8: SCAN THE SYSTEM FOR ERRORS 8.1 Scan and Defrag the system for any error Disk Defragmenter Disk Defragmenter is a software accessory included in Microsoft's Windows operating system platforms. The Disk Defragmenter is a tool which runs a \"defragmentation\" process on any hard drive the user desires. Defragmentation is essentially a realignment of data on a hard drive's physical disk to optimize the disk's ability to access data. We can run this Disk Defragmenter in two ways. OPTION ONE: Using \"Disk Defragmenter\" in Windows 7 Step 1: Open the Start Menu, and double click on to expand All Programs, Accessories, System Tools, and click on Disk Defragmenter. (See screenshot below) OR Open the Start Menu, then type DFRGUI into the search line and press Enter.
ICT Troubleshooting & Maintenance Level 1 45 Step 2: To Analyze A Disk. Select a disk, and click on the Analyze Disk button. (See screenshot) NOTE: This will analyze the selected disk to see what percentage fragmented it is. If the number is above 10%, you should defragment the disk. Step 3: To Defragment A Disk. Select a disk, and click on the Defragment disk button. (See screenshot) NOTE: Disk Defragmenter might take from several minutes to a few hours to finish, depending on the size and degree of fragmentation of your hard disk. You can still use your computer during the defragmentation process. Step 4: You will now see the disk being defragmented. (See screenshot) NOTE: You can abort the defragmentation of the selected disk at any time by clicking on the Stop operation button.
ICT Troubleshooting & Maintenance Level 1 46 Step 5: When finished, click on Close. (See screenshot) OPTION TWO: Run Defragmenter From Drive's Properties Page Step 1: Open the Start Menu and click on the Computer button on the right dark side.
ICT Troubleshooting & Maintenance Level 1 47 Step 2: Right click the hard disk drive that you want to check, and click on Properties. (See screenshot) Step 3: Click on the Tools tab, and click on the Defragment now button. (See screenshot) Step 4: To Defragment a Disk. Select a disk, and click on the Defragment disk button. (See screenshot) NOTE: Disk Defragmenter might take from several minutes to a few hours to finish, depending on the size and degree of fragmentation of your hard disk. You can still use your computer during the defragmentation process.
ICT Troubleshooting & Maintenance Level 1 48 Step 5: You will now see the disk being defragmented. (See screenshot) NOTE: You can abort the defragmentation of the selected disk at anytime by clicking on the Stop operation button. Step 6: When finished, click on Close. (See screenshot) SCAN DISK Step To Run A Scan Disk. Step 1: Click the \"Start\" button and then click to open \"My Computer.\" Depending on which version of Windows you have, \"My Computer\" may be on your desktop. If you are using Windows Vista, it is simply called \"Computer.\"
ICT Troubleshooting & Maintenance Level 1 49 Step 2: Right-click \"Local Disk (C:)\" and click on \"Properties\". The Properties dialog box will open. Step 3: Clicks the \"Tools\" tab of the Properties dialog box. Under \"Error Checking,\" click the \"Check Now\" button. In the Check Local Disk (C:) dialog box, select both the \"Automatically Fix File System Errors\" and the \"Scan for and Attempt Recovery of Bad Sectors\" check boxes. Step 4: Click the \"Start\" button. If you see a message that says \"Windows Can't Check the Disk While It's in Use,\" choose the option that allows Scan Disk to run the next time you start your computer. Step 5: Restart your computer so that Scan Disk can run. Run Scan Disk on a monthly basis.
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