Viking February Newsletter

Reliable Products for Your Security and Communication Needs VOLUME 30 : ISSUE 2 FEBRUARY 2018Analog Solutions to VoIP Problems Get to Know Us!Analog Telephone Adapter (ATA) Name: Jessica SchmidtWhat is it? An ATA allows existing analog telephone equipment to connect to an IP Worked at Viking: 5 yearsnetwork when upgrading to VoIP service. It should provide analog service that isnearly indistinguishable from public switched telephone network (PSTN) providers, What are your responsibilities?unfortunately that is not always the case. Fortunately Viking offers several problem My responsibilities include settingsolving products that can help your ATA work with your existing installation! up, running, and maintaining the SMT machines that place all of theProblem: Phones or overhead paging systems not ringing surface mount parts on the PCBs.Solution: Increase the ringing voltage of your ATA We also inspect and populate the boards.Use a Ring Booster:RG-4 for 1 lines Why do you like working at Viking?RG-204 for 4 lines From the moment I started here IRG-212 for 12 lines admired the family-like atmosphereRG-224 for 24 lines at Viking. We all work hard and play hard together. Everyone in theProblem: Paging system won’t work after switching to IP phone service company values our customers,Solution: Use a paging interface along with your ATA and will do what we can to satisfy their needs collectively.Add an interface device:FXI-1A Universal Paging Interface Favorite treat to share at work:RAD-1A Remote Access Device My coworkers make great guinea pigs when trying out new recipes,Problem: Analog devices not QUESTION: What’s the main difference but my favorite food to bring isfunctioning due to weak ATA power between analog phone service and spinach and artichoke dip. voice over IP phone service?Solution: Boost the talk battery What do you like to do outside work?and loop current of your ATA ANSWER: It’s the way the voice signals I spend lots of time with my family. are delivered. The analog phone service My nieces and nephews are myUse a TBB-1B Talk carries signals over a dedicated pair of world. I also enjoy playing TexasBattery Booster copper wires while the VoIP service Holdem and being on the lake - delivers these signals over an IP data fishing, swimming, and jet skiing. network. Learn more inside ---> Favorite Movie: “Magnolia” Favorite Quote: “Schmidt happens!”

Internal View of the TBB-1B Low Loop Current Analog & VoIP Causes Alarm Panel Here’s a quick overview... Malfunction Analog Phone Service: An analog telephone is Low loop current from a VoIP ATA, cable the traditional landline phone service that is still company, or telco provided phone lines can found in homes and businesses today. Also cause some alarm panels to go into an alarm commonly known as Plain Old Telephone state due to very low levels at the phone when Service (POTS), analog phone service allows in-use. Solve this problem by wiring a subscribers to communicate with one another. TBB-1B as shown below. The TBB-1B increases the in-use voltage. How does it work? An analog telephone converts the voice signals into varying voltage Phones levels. These levels travel as waves over the J2 telephone line until they reach the end destination, where the speakerRoHS converts them back into sound. This means only one phone call canModel: xxxxxxxxx P/N: xxxxxxxx DEV: Viking Electronics, Inc. (715) 386-8861 4: Line Out to Phone Low Loop be on the pair of wires at one time, S/N: XXXXXXXX 1531 Industrial St., Hudson, WI 54016 3: Line Out to Phone Current so a business usually installs www.vikingelectronics.com DOD# 2: Line In Phone Line several phone lines to handle 1: Line In multiple calls at once.VIKING VoIP Phone Service: VoIP, which stands for Alarm Voice over Internet Protocol, offers phone Panel service over an IP data network – typically the internet. While analog telephone subscribersFor more information on installing the TBB-1B, go to: receive a connection from their local phone www.VikingElectronics.com and search DOD 632 company, VoIP allows for phone service via an internet connection and an account with a VoIP TRIVIA QUESTION service provider that can be located anywhere. Which American football team won the How does it work?first-ever AFL vs. NFL World Championship, A VoIP phone which later became known as Super Bowl I? converts the voice signalsEveryone who calls, emails, or faxes in the into digitalcorrect answer by FEBRUARY 28, 2018 will signals. These can then be delivered over the be entered into a drawing for a delicious internet. The receiving VoIP cheese assortment shipped from the phone converts these digital signals back into Bass Lake Cheese Factory! varying voltage levels for the speaker. Multiple VoIP phone calls can use a single internetCLICK HERE TO ANSWER! connection, saving installation costs and monthly service fees. This is the where it gets tricky... Do they work together? The short answer is no, at least not without help. When switching to IP phone service, analog devices (such as paging systems, door entry systems, etc.) will not operate the same - or they might not work at all. The most common way to fix this issue is to install an Analog Telephone Adapter (ATA). An ATA is designed to “mimic” analog service on an IP system, which allows already installed analog devices to continue operating. Unfortunately, a typical ATA is only capable of providing the most basic version of a phone line, and many analog devices require more power to function correctly. How can Viking help? Viking offers a selection of products that will increase ATA power and save the cost of replacing every analog device that has already been installed.

Viking Product Profiles: Analog Solutions to VoIP ProblemsIncrease the Ringing Voltage of Your ATA with a Ring BoosterViking’s Ring Boosters are designed to reshape and increase theringing power of an existing analog line, PABX extension, FXSport, IP phone system analog port or any other telecom devicewhich provides ringing. The units duplicate the incoming ringcadence, allowing compatibility with custom ringing features.Each line is capable of ringing four 1 REN or eight 0.5 REN RG-4 (DOD 416) RG-204 (DOD 417)telephones and does not affect normal operation of the telephoneline or features, such as distinctive ring, caller ID, call waiting,hookswitch flash features, CPC signaling, etc. Viking offers foursizes to fit many different applications.• True Sine wave ring signal output RG-212• Boosts ring to 4 REN per line (DOD 419)• Caller ID compatible• Will not affect normal line operation RG-224• Reshapes troublesome square wave ringing (DOD 418)• Model RG-224 connects directly to CISCO® VG224Use a Paging Interface with Your ATA and Paging SystemThe FXI-1A provides normally open The RAD-1A remote accessor normally closed relay contacts to device gives authorizedactivate the paging amplifier or users remote access to oneconnect to an external background way paging amplifiers,music source. After paging, the digital announcers, andFXI-1A automatically disconnects on other audio programs. ACPC, busy signal, silence or programmable access codeadjustable timer. An electronic night prohibits access bybell over paging feature can be unauthorized users.activated from a momentary contactclosure. Power supply included. For more info on the The RAD-1A answers on the For more information on the FXI-1A, search DOD 483 first ring and disconnects RAD-1A, search DOD 410• Select: FXO (loop start), FXS (ring on CPC, call time out, or call: 715-386-8861 trip) or paging port (VOX relay) or call: 715-386-8861 interface mode silence time out, busy, or by dialing #7. Separate 600 Ohm audio and telephone line outputs• 30V talk battery for use with an FXO port or unused trunk input are provided, allowing connection to audio amplifiers, digital• 600 Ohm floating output - mutes music during page announcers, or phone systems.Boost the Talk Battery / Loop Current of Your ATAThe TBB-1B will boost talk battery and loop current on a • Screw terminal connectionssingle analog PABX station, CO line or VoIP ATA FXS port. for easy installationThis is helpful for powering line powered devices, such as • Boost talk battery to 48Vdialers and emergency phones on low voltage and/or loop • Boost loop current to 26mAcurrent extensions and X-10 wireless phone jacks. • Power supply includedFor more information on the TBB-1B, search DOD 632 or call: 715-386-8861

UPCOMING For the most Contact Viking Sign up for EVENTS up-to-date information: our email CALL: 715-386-8861 newsletter VISIT: www.VikingElectronics.com EMAIL: [email protected] SCAN HERE FAX: 715-386-4344Enterprise Connect BICSI Published by VIKING ELECTRONICS, INC. Orlando, FL For CUSTOMER SERVICE, call: 715-386-8861 Orlando, FL March 12-14, 2018 Feb 5-7, 2018 To UNSUBSCRIBE, please send an email to: [email protected] Include your mailing address and we will promptly honor your request. IT Expo © VIKING ELECTRONICS, INC. All rights reserved. Ft. Lauderdale, FL Feb 14-16, 2018 PLEASE NOTE: Viking Electronics is dedicated to protecting your privacy. We will never share or sell your personal information.VIKING VIKING ELECTRONICS, INC. 1531 Industrial Street, Hudson, Wisconsin 54016 Phone: 715-386-8861 www.VikingElectronics.com PRINTED IN THE USA Viking products are MADE IN THE USA WHAT’Sjust as they have been for over 49 years! INSIDE? In fact, Viking products are DESIGNED, • Discover simple MANUFACTURED, and SUPPORTED solutions to IP right here in Hudson, Wisconsin! problems Utilizing CURRENT TECHNOLOGY, • Find out who says we design products that give our their coworkers customers RELIABLE QUALITY make good “guinea pigs” at an AFFORDABLE PRICE. • Learn more about analog vs VoIP