Change Management: The Implementer's Guidebook

Change Management:The Implementer's GuidebookBrian Whittaker

Change Management: The Implementer's GuidebookTable of ContentsChapter 1 • Introduction 1Chapter 2 • Change 5Chapter 3 • Approaching Deployment 10Chapter 4 • Business Case 16Chapter 5 • Mobilisation 20Chapter 6 • Blueprint 28Chapter 7 • Describe Business Processes 37Chapter 8 • Considering Impacts 49Chapter 9 • Approaching Roles 60Chapter 10 • Business Readiness 72Chapter 11 • Establish Communications 78Chapter 12 • Embedding Change 88Chapter 13 • Change Risks 91

Change Management: The Implementer's Guidebook 1INTRODUCTION

Change Management: The Implementer's Guidebook 4Guidebook Key Change activities are summarised by chapter. To aid familiarityStructure construction remains consistent throughout the guidebook and includes summary and detailed explanations. Sections contain the following content: Navigation Pictorial representation to illustrate high level delivery steps and key deliverables. Expanded introduction Detailed description providing additional commentary to support activities and steps to be taken. Activity on a page Short introduction highlighting key points. It contains material appropriate for extraction and communication to engage management. Task List Description of significant tasks, timings, effort and responsibilities. Provided to enable definition and clarity in the allocation of resource, required activities and deliverables. Roles and responsibilities Identification of the key roles and associated activities. Specific mention is given to responsibilities. High Level Plan An overview of the timeline and sequence of key activities. Guidebook Instructions Activities Plans Assistance

Change Management: The Implementer's Guidebook 5CHANGEOwner:

You are a successful manager given the opportunity to manage a change project. You have little time available and need a clear, proven and concise change management methodology.This Guidebook has been prepared for you with material derived from over 10,000 hours of delivery. The content provides focus, instruction and activities to guide you to successfully deliver Change Management. About the Author Brian has over 20 years of experience as a change management consultant. This has involved working across a range of industries and roles including brewing, leading software vendors and multiple international clients. Brian developed a repeatable change management methodology through his many years of experience working on both successful and occasionally, poorly executed change programs. Key to transforming the organisations he has supported, has been placing the individual at the centre. This philosophy routinely uncovers stars who have been waiting for an opportunity to shine.