Onsite Catalogue Design

people business finance pivotal secretarialOn-Site Training CatalogueRun your training on-site and receive between 20-40% discount off our public delegate pricesCBM Training is able to make your training interventions even more interactive, personalised and relevant bybringing our high quality training programmes to you. We listen to your needs and are experts at deliveringcustomised training solutions.Recognised as one of the leaders in Business Training Skills inSouth Africa, CBM Training is well placed to deliver your trainingsolutions. Our Key Account Managers have years of experience inmatching our programmes and facilitators to your training needs,corporate culture and delegate experience. For a complete trainingsolution that’s a perfect match for your organisation, contact us now!Tel: 011 454 5505 Fax: 087 234 3588 Email: [email protected] Website: www.cbmtraining.co.za

People and Management CoursesManagement: Key Management Skills for Effective Managers Effective People Management Skills1 Day Ian Mann’s Managing with Intent1 Day Successful team Leadership using Emotional Intelligence1 Day Management by Coaching1 Day The Essentials of Management and Leadership1 Day The 5 Day Management Programme with an iPad2 Days5 DaysHuman Resources and Labour Law:1 Day Practical South African Labour Law1 Day Preparing to Defend a Claim at the CCMA1 Day Planning a Successful Employee Induction Programme1 Day Handling Grievances Effectively2 Days Implementing Active Talent Management Strategies2 Days Strategic Human Resources Management3 Days Train the Trainer3 Days Gender MainstreamingPublic Sector: Practical Corporate Governance in the Public Sector Public Sector Project Manager1 Day The Effective Public Sector Manager and Leader2 Days Understanding the PFMA and Treasury Regulations2 Days3 DaysProject Management:1 Day Stakeholder Engagement and Management1 Day Introduction to Project Management for Non-Project Managers1 Day The Effective Project Assistant2 Days Practical Project Management2 Days Managing Projects with MS Project1 Day Business Courses1 Day1 Day Exceptional Customer Service1 Day Dealing with Difficult People1 Day Business Ethics in Practice1 Day Guidelines to Writing Professional Emails1 Day Effective Stress Management1 Day Time Management Skills1 Day Business Analytical Skills2 Days Speed Writing and Data Capturing2 Days Ian Mann’s Strategy that Works2 Days Excellence in Sales2 Days Master the Art of Negotiation to Win and Close Deals2 Days Presenting to Any Audience with Power and Confidence2 Days Writing Better Business Documents2 Days Understanding and Managing Cultural Diversity2 Days Practical Self-Confidence and Assertiveness Skills2 Days Understanding the FULL Implications of the CPA2 Days Speed Reading Skills for Managers2 Days Conflict Management at Work2-3 Days Practical Business and Technical Report Writing Effective Performance Management Call Centre Programme

Finance CoursesFinancial: A Complete Guide to Budgeting for Managers An Introduction to Finance for Non-Financial Managers1 Day Writing Financial Reports1 Day Finance, Accounts and Budgets for Non-Financial Managers1 Day Finance for Directors and Senior Managers2 Days The Effective Accounts Assistant2 Days Using Excel for Financial Managers I2 Days Using Excel for Financial Managers II - Consolidations2 Days2 DaysCredit and Debt Courses:1 Day Powerful Telephone Debt Collecting Techniques1 Day Advanced Debt Collection Tactics and Strategies1 Day Practical Credit Control and Credit Risk Management1 Day Developing and Managing a Vigorous Credit Department1 Day The Latest Legal Aspects of Collecting Debt1 Day Understanding the National Credit ActPurchasing and Tenders Courses:1 Day Submitting Winning Tenders1 Day Successfully Managing Contracts and Supplier Relationships2 Days Professional Purchasing and Supply Chain Management7-10 Months PIVOTAL / Learnership Courses8-12 Months7-10 Months The Introduction Management Programme (IMP)12 Months The Management Development Programme (MDP)12 Months The Advanced Management Programme (AMP)12 Months Business Administration NQF 212 Months Business Administration Services NQF 312 Months Business Administration Services NQF 412 Months Guided RPL Business Administration Services NQF 312 Months Guided RPL Business Administration Services NQF 4 RPL Generic Management NQF 4 RPL Generic Management NQF 51 Day Secretarial and Computer Courses1 Day1 Day Telephone Etiquette and Frontline Reception Skills1 Day Arranging Meetings, Taking Notes and Producing Minutes1 Day Speedwriting and Data Capturing2 Days e-Generation Secretary2 Days The Emotionally Intelligent Secretary2 Days MS Excel for Business and Office Professionals2 Days MS PowerPoint for Business and Office Professionals2 Days Key Skills for Effective Secretaries2 Days Event Management for Marketing and Office Professionals2 Days Essential Assertiveness Skills for Secretaries and PA2 Days The Effective Executive Secretary1-2 Days The Ultimate Personal Assistant The Professional Office Manager1-2 Days Full Microsoft Office Suite of Courses - Basic, Intermediate and Advanced Levels Offered Super Excel available on Request

Half Day Seminars· How to Look, Act and Grow Business like a true · Preparing for Leadership: Discover what it takesProfessional to Take the Lead!· How to Hire the Right Person for your Business · Practical, everyday Supervisory Skills,· Excelling as a One Person HR Department Techniques and Tools· Dealing Effectively with Incompetence and · Exceptional Customer ServiceDisobedience · Key Sales Techniques to Close Deals and· Managing Problem Staff: Giving Warnings and Secure BusinessConducting Hearings · Successful Telesales Techniques that “Close”· How to Prepare for an upcoming CCMA Hearing the Sale· Understanding the current BEE System and how · Email Marketing made Simple, Clear andto improve your BEE Rating Effective· Cashflow Forecasting to Protect your Business · Marketing and Branding your Businesses· Gaining Control of Accounts Payable · Social Media Marketing for SME’s· Decision Making: How to give yourself the best · Using SEO to Drive People to your Websitechange of getting it right! · Boosting Your Productivity at Work· Microsoft Excel - Things you did not know · Writing Professional Business Emails· Inspirational Leadership Skills and Techniques · Effective Organisational Skills in the Workplace· Solving Conflict Issues at Work Benefits of On‐Site Training· Substantial saving off of our advertised public course price if you have 8 or more delegates· Setting the training date to suit yourselves· Focusing the course to your own specific company’ needs· Relevant industry examples and case studies· The opportunity to talk about confidential company matters· Savings on travel if your company is out of town· Raising the knowledge level of your entire team and motivating them as they learn together· Top level lecturers who have real life experience in the subject, and have the personality to keep the subject alive and interesting· Interactive discussion between employees on the course facilitated by expert lecturers often solves actual problems Registra�on Form 2016For a no obligation quote, please complete this form and email [email protected] or fax to 087 234 3588. Alternatively, pleasecall Nicole on 011 454 5505.CBM Training’s on-ste coures require a minimum of 8 delegates to makethese financially viable, however, the more delegates a company has, themore discount can be offeredName:Designation:Company: Name of Division:Telephone number:Email address:Name of course you are interested in:Number of delegates:Venue required (Please Tick): Yes NoLocation of training venue:Number of laptops required (If Applicable):