Coeur d' Alene Brochure 1

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TABLE OF CONTENTS Academy by the Numbers 4 History 6 Culture 8 Nationwide Footprint 10 FANomenal Service 12 Loan Solutions 14 Technology and Marketing 16 Academy Strong 18 2

FROM THE CEO Academy Mortgage is a purchase-focused, relationship-building, and customer-experience lender with a unique company culture. I believe in Academy and in our vision to Inspire Hope, Deliver Dreams, and Build Prosperity. Our teams across the United States are fulfilling our company’s mission to serve and lift others, whether by helping families achieve homeownership or by serving those in our communities whose needs are great and whose resources are limited. We’re changing lives by doing what’s right for our customers, referral partners, employees, and communities. “At the same time, our company relentlessly pursues excellence in our product offerings, customer service, operations, technology, marketing, and other platforms. We want to be the 1 CHOICE Home Loan Lender st in the country.” ADAM KESSLER CEO AND HEAD OF PRODUCTION 3

ACADEMY BY THE NUMBERS Academy continues to grow at a record-breaking pace, in production and people. But we’re not building our business to sell or to become the biggest. We’re working toward becoming the BEST. Number of individuals and families nationwide Academy helped 45,573 achieve homeownership in 2017—our true measure of success 2017 $9.99B $9.99 billion Total loan volume in 2017 2016 2015 $9.24B $8.61B 2013 2014 2012 $5.25B $5.50B $4.66B 2011 $3.07B 4

80% purchase business target Purchase vs. refinance volume Academy is known nationwide for our focus on purchase business, 2017 which has contributed to shoring up our company’s long-term $8.34B sustainability. Our purchase business target is 80% of total transactions, which is significantly better than the industry average. 2017 $1.65B Academy is one of the top independent 83.4% 16.6% purchase lenders in the United States as ranked PURCHASE REFINANCE in the 2017 CoreLogic Marketrac Report. Among the nation’s independent lenders, Academy ranks with the highest-performing companies in the following categories: Total volume Total units TOP 10 Total purchase units TOP 15 Total purchase volume TOP 20 Total conventional volume Total conventional units Total FHA volume Total FHA units Source: CoreLogic Marketrac Report for 2017, published in January 2018. CoreLogic is the leading reporting and tracking agency in the industry. 5

ACADEMY’S HISTORY Academy has successfully navigated through all the market swings over the last 30 years. 1988 1994 2007 2009 Academy is started by Duane Shaw, Academy prevails Academy prevails Adam Kessler becomes who establishes a strong foundation through the end through the President. Prior to his based on values, relationships, of the refinance subprime meltdown. appointment, Adam held and service. Academy began as a boom by focusing on leadership positions across family-owned company, and we purchase business. most functional areas, remain a family-owned company. providing him deep and As such, there is a family culture varied experience to lead our at Academy that you won’t find at company. banks and other mortgage lenders. 6

2012 2014 2016 2016 Academy participates Academy acquires the Adam Kessler becomes CEO The Academy Home in our first biennial assets of Republic and James Mac Pherson Office is moved to a Service Expedition, Mortgage, expanding becomes President. James new, larger location in held in Secanquin, to more than 200 assumed this leadership role Draper, Utah. Guatemala. branches and 2,300 after an immensely successful employees nationwide. career as a producing Area Manager, Branch Manager, and Loan Officer. 7

ACADEMY’S CULTURE Products are products. Rates are rates. Our company culture focused on “families versus files” is what sets us apart from banks and other mortgage lenders, and we like it that way. A noble purpose We recognize that our business has a noble purpose and that we exist to make homeownership a reality for as many people as possible. It is our privilege to be a part of such an important milestone in our customers’ lives. 8

Committed to our communities We believe we have a responsibility to give back to families and communities–both at home and abroad–whose needs are great and whose resources are limited. We fulfill this responsibility through partnerships with housing-related nonprofit organizations; local service projects to benefit the homeless, children, Veterans, and disadvantaged groups; and through our biennial Service Expeditions. 9

ACADEMY’S NATIONWIDE FOOTPRINT Headquartered in Draper, Utah, Academy is continually expanding our footprint to deliver the dream of homeownership to individuals and families across the United States. Decentralized operations Academy has the distinct advantage of being a direct lender, which means all loan processing, underwriting, and funding are handled locally. Our branch offices have the tools and resources in-house to expedite these processes, resulting in our proven track record of closing loans as quickly and efficiently as possible. 330+ Number of branches nationwide 3,115+ Number of employees nationwide Canby, Oregon 10

Licensed to originate loans in 49 states and Washington D.C. In 2017 Umar Gebril helped Academy reach #7 in market share among big players in the Seattle area—a staggering 362 Maryland families chose achievement Sam Rosenblatt to help with considering their home purchase and Academy had refinance needs in 2017, no presence making four years ago. him the #1 Loan Officer in the Old Line State. New Mexico became Academy’s Texas teams a thriving market for and Leadership Academy Academy in 2017 with the came together to assist addition of 19 branches. with Hurricane Harvey relief efforts in 2017. For a complete list of branch locations and addresses, please visit our website. 11

ACADEMY’S FANOMENAL SERVICE Academy’s track record of earning high praise for our service from our customers and referral partners is long-standing and affirmed in our ongoing Customer and Partner Satisfaction Surveys. Consistently exceeding expectations Quick closing times Companywide July-December 2017 Our average closing times are significantly quicker than our competition. YES! Did we close your loan on time? 95% YES! Did we effectively communicate with you during the process? 95% YES! Will you use Academy Mortgage in the future? 95% 12

Academy accolades Academy has more than 14,500 Academy has also been recognized reviews and a 5-star rating, making by these industry leaders: us the #1 rated lender on Zillow. Academy ranks #18 on Glassdoor’s prestigious list of the Best Places to Work in 2018, which includes household names like Facebook, Bain & Company, In-N-Out Burger, and Google. Academy is the only home loan lender on the list of 100. Our overall rating, based entirely on voluntary employee input, is 4.5 out of 5, with more than 350 reviews. 13

ACADEMY’S LOAN SOLUTIONS Academy offers one of the largest product portfolios in the industry. As a result, our teams can originate almost any loan in even the most challenging situations. New loan programs launched monthly Our Product Development Team truly listens to our Loan Officers and customers and turns feedback received into new products at every opportunity, with new loan programs launched monthly. 14

Our most popular mortgage solutions include: Conforming home loans Home loans Home loans Multiple Jumbo Loan programs 203(k) and Many refinance HomeStyle products ® renovation products Home loans Approved seller and servicer for Fannie Mae, Freddie Mac, and Ginnie Mae Academy lends directly to Fannie Mae, Freddie Mac, and Ginnie Mae, allowing for greater control of the loan process, reducing overlays on files, and increasing the company’s servicing portfolio. 15

ACADEMY’S TECHNOLOGY Innovative tools My Mortgage App Our My Mortgage App is a useful mobile tool that allows users to: access simple payment calculators, upload required loan documents, stay up to date on their loan status, and easily contact their Loan Officers and real estate agents. MobilityRE Academy’s custom-branded mobile solution, MobilityRE, provides homebuyers with the most accurate data feed from the Multiple Listing Service to search for homes on the go, and it allows for instant lead capture and tracking. Academy Loan Center Integrated with Encompass, our state-of-the-art loan origination software, our fully mobile Academy Loan Center allows our customers to quickly and easily create an account, eConsent, and track loan details such as loan status, days to close, etc. at any time and on any device and web browser. A+ Agent Academy provides our referral partners with access to A+ Agent, a unique program to help real estate agents grow their business through innovative sales and co-branded advertising. 16

ACADEMY’S MARKETING SUPPORT Industry-leading systems AMP (Academy Marketing Platform) AMP is Academy’s full-feature marketing and client-relationship management system. It gives our teams access to hundreds of useful, compliance-approved marketing tools, campaigns, and ideas that can be customized to a customer’s needs. Hearsay Social We provide our Loan Officers with free-of-charge access to Hearsay Social, a platform with the tools and content necessary to easily promote their business using Facebook, LinkedIn, Twitter, and Google+. Personalized Branch and Loan Officer Websites Every branch and Loan Officer at Academy has a customized, mobile-friendly website built to facilitate lead generation and optimized to appear on key search engines when it comes to mortgages, home loans, and all relevant keyword terms. 17

ACADEMY STRONG In our society, self-improvement strategies are largely centered on identifying weaknesses and gaps. This is not the culture at Academy for our teams’ professional development. We identify, develop, and build upon our strengths. Identify strengths Academy invests in tried-and-tested tools to help individuals develop both personally and professionally. We believe that each person has a unique set of strengths that can and should be leveraged to drive engagement and productivity. Develop strengths The learning never stops at Academy. Whether a rookie Loan Officer or a 12-time President’s Club pro, Academy offers training to help our mortgage professionals go further in their careers. Build upon strengths We are continually adding the industry’s most talented and capable mortgage professionals to enhance and grow our company nationwide. 18

Academy’s product portfolio, What I love about Academy is that It is rare to work for a company competitive rates, and responsive Credit it is different. You feel like you are part of that is so invested in the development Policy Team provide me the flexibility I something bigger than yourself and it’s of its employees. Academy has created need to design the right loan solutions not about the dollar. I walk away from the a fantastic leadership training program for my customers. If we don’t have a company sales trips feeling so inspired, that has enabled me to network with certain product available that we need having met and spent time with people successful peers from around the country to meet a customer’s unique financing who not only do amazing volume but give and to learn best practices. My business situation, the Credit Policy Team works back tremendously to their communities has skyrocketed as a direct result.” until it is available to us.” and support the people that they work with. –JASON K. –MARK J. I feel motivated to be a better version of LANSDALE, PENNSYLVANIA SAN ANTONIO, TEXAS myself and believe that I can do anything!” –MARY K. JACKSONVILLE, FLORIDA 19

PURPOSE • PEOPLE • PASSION • PRODUCTIVITY • PERFORMANCE • PURPOSE • PEOPLE • PASSION • PRODUCTIVITY PERFORMANCE • PURPOSE • PEOPLE • PASSION • PRODUCTIVITY • PERFORMANCE • PURPOSE • PEOPLE • PASSION PRODUCTIVITY • PERFORMANCE• PURPOSE • PEOPLE • PASSION • PRODUCTIVITY • PERFORMANCE • PURPOSE • PEOPLE PASSION • PRODUCTIVITY • PERFORMANCE • PURPOSE • PEOPLE • PASSION • PRODUCTIVITY • PERFORMANCE • PURPOSE PEOPLE • PASSION • PRODUCTIVITY • PERFORMANCE • PURPOSE • PEOPLE • PASSION • PRODUCTIVITY • PERFORMANCE PURPOSE • PEOPLE • PASSION • PRODUCTIVITY • PERFORMANCE • PURPOSE • PEOPLE • PASSION • PRODUCTIVITY PERFORMANCE • PURPOSE • PEOPLE • PASSION • PRODUCTIVITY • PERFORMANCE • PURPOSE • PEOPLE • PASSION PRODUCTIVITY • PERFORMANCE• PURPOSE • PEOPLE • PASSION • PRODUCTIVITY • PERFORMANCE • PURPOSE • PEOPLE (801) 233-3700 339 West 13490 South, Draper, UT 84020 Equal Housing Lender PASSION • PRODUCTIVITY • PERFORMANCE • PURPOSE • PEOPLE • PASSION • PRODUCTIVITY • PERFORMANCE • PURPOSE PEOPLE • PASSION • PRODUCTIVITY • PERFORMANCE • PURPOSE • PEOPLE • PASSION • PRODUCTIVITY • PERFORMANCE Corp NMLS #3113; AL 20839; AK AK3113; AZ BK-0904081; CA 4170013 Licensed by the Department of Business Oversight Under the California Residential Mortgage Lending Act; CT 15784; DE 010825; DC MLB3113; FL MLD241; GA 20505 Georgia Residential PURPOSE • PEOPLE • PASSION • PRODUCTIVITY • PERFORMANCE • PURPOSE • PEOPLE • PASSION • PRODUCTIVITY Mortgage Licensee; HI HI-3113; ID MBL-671; IL MB.6760661 Illinois Residential Mortgage Licensee; IN 10966; IA 2008-0108; PERFORMANCE • PURPOSE • PEOPLE • PASSION • PRODUCTIVITY • PERFORMANCE • PURPOSE • PEOPLE • PASSION KS MC.0024999 Kansas Licensed Mortgage Company; KY MC23305; ME SLM10136; MD 12423; MA ML3113 Massachusetts Mortgage Lender License; MI FR0018875 MN MN-MO-40125689; MS 3113 Licensed by the Mississippi Department of PRODUCTIVITY • PERFORMANCE• PURPOSE • PEOPLE • PASSION • PRODUCTIVITY • PERFORMANCE • PURPOSE • PEOPLE Banking and Consumer Finance; MO 17-2271; MT 3113; NE 2057; NV 2731; NH 14276-MB Licensed by the New Hampshire Banking Department; NJ Licensed by the N.J. Department of Banking and Insurance; NM 01451; NC L-143680; ND MB102880; PASSION • PRODUCTIVITY • PERFORMANCE • PURPOSE • PEOPLE • PASSION • PRODUCTIVITY • PERFORMANCE • PURPOSE OH MB.803997.000; OK ML010411; OR ML-2421; PA 22177; RI 20122817LL; SC MLS-3113; SD ML.04859; TN 109446; UT 5491140-MLCO; VT 6289; VA MC-5196 (www.nmlsconsumeraccess.org); WA CL-3113; WV MB-31804; WI 3113BA; WY 1386 PEOPLE • PASSION • PRODUCTIVITY • PERFORMANCE • PURPOSE • PEOPLE • PASSION • PRODUCTIVITY • PERFORMANCE MAC118-1452746