AU Self-Assessment Report (AU-SAR Report)

Assumption University Self-Assessment Report (SAR) Academic Year 2018 (1st August 2018 – 31st July 2019)



PREFACE Assumption University as a private institution of higher education, under the supervision of the Office of the Higher Education Commission (OHEC), Ministry of Education has been transferred to the Office of the Permanent Secretary, Ministry of Higher Education, Science, Research and Innovation since May B.E. 2562. Assumption University has been engaged in IQA by adopting the OHEC Internal Quality Assurance for Higher Education Institutions systems and mechanisms in all its operations. Later on, the University Council approved in its meeting 1/2561 (September 20, B.E. 2561) that beginning from the academic year 2018 (B.E.2561), the OHEC Internal Quality Assurance for Higher Education Institution B.E. 2557 will continuously be applied at the Program and Institution level while the Education Criteria for Performance Excellence (EdPEx) will be adopted by all 13 Schools to ensure that the University moves forward to be one of the top class universities with respect to educational excellence and to maintain high quality education and services delivered to its stakeholders. This is the Self-assessment Report of Assumption University for the academic year 2018. We would like to express our sincere thanks to all Internal Quality Assessors for their valuable suggestions, comments and efforts in conducting the AU Internal Quality Assessment. The University would also like to thank all persons, units and the secretarial team for their participation in AU SAR writing. Office of the Vice President for Policy, Planning and Quality Assurance Assumption University November 2019 i

EXECUTIVE SUMMARY Assumption University aims to achieve education excellence with efficiency, continuity and sustainability. The University has continued in its efforts to be actively involved in quality development at all levels and in every aspect of the university life. According to the Ministerial Regulation “Quality Assurance B.E. 2561”, AU has specified its QA system in academic year 2018 by continuously applying OHEC-IQA at program and institution level while Education Criteria for Performance Excellence (EdPEx) was adopted by all 13 schools. At the university level the assessment was done according to OHEC IQA system. Additional components which include the Institution’s Uniqueness and Identity were assessed as well. In academic year 2018, the result of AU’s overall performance self-assessment was 4.28 score out of 5.00, indicating “Good” quality level. AU Performance in Academic Year 2018 In academic year 2018, AU put great effort in developing its human capital, raising the quality of graduate production and quality assurance system. Graduate production: All 69 programs passed all program standard criteria of which 2 programs achieved “Very Good”, and 66 programs as “Good” and 1 program newly offered in 2018 obtained “Fair”. The average score of Program administration was 3.49 or “Good”, slightly increased from previous year (3.45). In academic year 2018, various activities/projects to enhance graduates’ characteristics were integrated in teaching and learning of several programs as well as the extra-curricula activities were provided to students in response to the Desired Outcomes of Education (DOE) specified in the Higher Education Standards B.E. 2561. As a results, reports of the Job Placement Survey of Assumption University of Graduate class 46 showed high percentage of graduates being employed in all schools, i.e. 100% - 2 Schools, > 90% - 7 Schools and > 85% - 1 School, the average score was 4.83 out of 5.00. Besides, the overall score of Market Employer Satisfaction Index with all aspects of 5 domains in TQF of 13 Schools was high (4.05 out of 5.00). In terms of faculty development, the percentage of faculty holding doctoral degree increased from previous year from 41.58% in 2017 to 44.89% in 2018 while the percentage of those with academic title from 11.9% in 2017 to 14.16%. There was significant improvement in faculty members’ research evident in the score of academic and research publications, 4.80, which is greater than that of the last 2 years, i.e. 4.42 and 4.53 for 2017 and 2016 respectively. This is due to the AU policy that encourages faculty members and researchers to publish their research/academic works in high quality journal. Moreover, Assumption University is highly committed to providing academic services at different levels: institution, community, national and international level (score obtained was 5.00 in 2018). Most of the academic services provided were especially to improve the quality of life and prepare the communities to be part of the ASEAN community. For the preservation of art and culture, as an international community of scholars, AU has ii

continuously promoted both Thai and International art and culture, the assessment score increased from 3.00 in 2017 to 5.00 in 2018. Strengths 1. Assumption University has a well-established multicultural learning environment, using English as medium of instruction standing for its quality of teaching and learning at international level. 2. Assumption University has a well-defined institutional identity (3Es: Ethics, English Proficiency and Entrepreneurial Spirit) to produce graduates that complied with the Desired Outcomes of Education required by the government. 3. Without making use of research funds, some schools can produce high quality research/creative works. Strengthening Measures 1. Maintain international learning environment to strengthen the international community of scholars. 2. Increase collaboration with stakeholders and private sectors in research, academic services, curriculum designs and practicums. Issues for Improvement 1. Increase number of full-time lecturers holding academic titles. Improvement Measures 1. Enhance faculty’s interest and motivation in conducting research/creative works that are aligned with the Government’s policy or social needs. iii

TABLE OF CONTENTS PREFACE i EXECUTIVE SUMMARY ii Assumption University General Information 1 1. Name and Location 1 2. Historical Background 1 3. AU Vision, Mission, Core Value, Uniqueness, Identity, Goals and Strategies 2 4. Assumption University Organization Chart 4 5. Assumption University Council 5 6. AU Top Management Committee 6 7. Administrators 7 8. Quality Assurance Committees 8 9. Infrastructure 9 10 10. Percentage of Revenues and Expenses 11. Assumption University Improvement Result Based on IQA 11 Recommendations Academic Year 2017 17 17 ASSUMPTON UNIVERSITY INTERNAL QUALITYASSESSMENT 17 REPORT 2018 17 19 PART I AU IQA Reports Academic year 2018 30 1.1 Program Standard Criteria 30 1.2 Results of Internal Quality Assessment Classified by Components 30 1.3 Results of Internal Quality Assessment Classified by Indicators 35 1.4 Common Data Set Academic year 2018 37 39 PART II Performance Assessment 51 Component 1 Graduate Production 62 Indicator 1.1 Results of Program administration 63 Indicator 1.2 Full-time faculty members holding a doctoral degree 72 Indicator 1.3 Full-time faculty members holding an academic title 73 Indicator 1.4 Bachelor’s degree student service 78 Indicator 1.5 Bachelor’s degree student activities 79 Component 2 Research Indicator 2.1 System and Mechanism for Research and Creative Work Administration and Development Indicator 2.2 Research and Creative Work Funds Indicator 2.3 Full-time faculty members’ and researchers’ academic works Component 3 Academic Service Indicator 3.1 Academic Service to Society iv

TABLE OF CONTENTS Component 4 Preservation of Art and Culture 107 107 Indicator 4.1 System and mechanism for preservation of art and culture 120 Component 5 Administration 120 Indicator 5.1 University’s monitoring and following up of performance in 147 compliance with the University’s mission, the category of the 148 institution and the University’s uniqueness 155 155 Indicator 5.2 Results of School Administration 159 159 Indicator 5.3 System for monitoring Program and School quality assurance Component 6 Institution’s Identity 163 Indicator 6.1 Achievements in the development of institution’s identity Component 7 Institution’s Uniqueness Indicator 7.1 Achievements in the development of institution’s uniqueness Appendix I Common Data Set Academic Year 2018 v

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Assumption University General Information 1. Name and Location Name มหาวทิ ยาลยั อสั สมั ชญั อกั ษรยอ่ มอช. Thai Name English Name Assumption University abbreviation AU Location Hua Mak Campus 592/3 Ramkhamhaeng 24, Hua Mak Bangkapi Bangkok 10240 Thailand Tel. (662) 300-4553-62 Fax (662) 300-4563 Suvarnabhumi Campus 88 Moo 8 Bang Na-Trad Km. 26 Bangsaothong Samuthprakarn 10540 Thailand Tel. (662) 723-2222 Fax (662) 707-0395 ACC Campus 101 Soi Satorn 13, South Satorn Road, Bangkok 10120 Thailand Tel. (662) 675-5769-70 Fax (662) 675-5083 E-mail: [email protected] ABAC City Campus Zen Department Store @ Central World, 14th floor., 4,4/5 Rajdamri Road, Phatumwan Bangkok 10330 Thailand Tel. (662) 1009115-8 Fax (662) 1009119 2. Historical Background Assumption University was initially originated from Assumption Commercial College in 1969 as an autonomous Higher Education Institution under the Assumption School of Business. In 1972, with the approval of the Ministry of Education, it was officially established as Assumption Business Administration College or ABAC. In May 1975, it was accredited by the Ministry of University Affairs. In 1990, it was granted new status as “Assumption University” by the Ministry of University Affairs. The university is a non-profit institution administered by the Brothers of St. Gabriel, a worldwide Catholic Religious Order, founded in France in 1705 by St. Louis Marie de Montfort, devoted to education and philanthropic activities. The Congregation has been operating many educational institutions in Thailand since 1901. 1

3. AU Vision, Mission, Core Value, Uniqueness, Identity, Goals and Strategies Vision Assumption University envisions itself in the next decade as: 1. an international community of scholars 2. enlivened by Christian inspiration 3. engaged in the pursuit of Truth and Knowledge 4. serving human society, especially through the creative use of interdisciplinary approaches and technology Mission Assumption University, an International Catholic University, is committed to be the light that leads learners and its internal stakeholders from all parts of the world towards wisdom, Truth, and Christian values and to discover “Treasure Within” themselves. Via effective teaching and research pedagogies of international standards as well as community engagement, the University aims to form individuals to be intellectually, morally, and spiritually sound, accountable, righteous, and service-minded citizens; excelling in serving communities comprising of diverse cultures. Core Values “CARE” C = Christian values - Faith - Hope - Love A = Accountability R = Righteousness E = Excellence Uniqueness AU Uniqueness is being an “International Catholic University” Emphasis and Strengths reflecting AU Uniqueness 1. Catholic University - Catholic values - Catholic symbols - Catholic leader - Liturgical services 2

2. International University - International programs - International scholars - International students - International recognition - Learning environment Identity Identity of Assumption University students and graduates 1. Ethics - Integrity - Social consciousness - Discipline  Self-discipline  Social discipline 2. English Proficiency 3. Entrepreneurial Spirit - Leadership - Management knowledge - Labor omnia vincit Goals 1. To be a leading international catholic university in the region 2. To produce graduates who excel in serving local and global communities Strategies Strengthening education quality towards internationalization Gearing AU towards digital transformation Strategy 1: Increasing social engagement within and beyond AU communities Strategy 2: Ensuring AU sustainable development Strategy 3: Strategy 4: 3

4. Assumption University Organization Chart 4



5. Assumption University Council 5

6. AU Top Management Committee 6

7. Administrators President Emeritus President - Rector Magnificus University Administrators Vice President for Moral Development Education Vice President for Student Affairs 1. Rev.Bro.Dr. Prathip M. Komolmas Vice President for Administrative Affairs 2. Rev.Bro.Dr. Bancha Saenghiran Vice President for Policy, Planning and Quality 3. Rev.Bro.Dr. Amnuay Yoonprayong Assurance 4. Rev.Bro.Dr. Sirichai Fonseka Vice President for Academic Affairs 5. Rev.Bro.Dr. Achin Tengtrakul Vice President for Legal and Privilege Affairs 6. Dr. Kamol Kitsawad Vice President for Research and Academic Services Vice President for Information and Communication 7. Dr. Vindhai Cocracul Technology 8. Mr. Sompol Na-Songkhla The University Registrar 9. Asst.Prof.Dr. Warayuth Sriwarakuel Assistant President 10. Assoc.Prof.Dr. Pratit Santiprabhob 11. Dr. Soonthorn Pibulcharoensit 12. Asst.Prof.Dr. Krisana Kitcharoen School Administrators 1. Asst.Prof.Dr. Uree Cheasakul Dean, Martin de Tours School of Management and Economics 2. Assoc.Prof.Dr. Sureepong Phothongsunan Dean, Theodore Maria School of Arts 3. Asst.Prof.Dr. Nanthaphan Chinlumprasert Dean, Bernadette de Lourdes School of Nursing Science 4. Asst.Prof.Dr. Thitipong Tanprasert Dean, Vincent Mary School of Science and Technology 5. Dr. Amarit Bhumiratana Dean, Vincent Mary School of Engineering 6. Ms. Darunee Sa-Areddee Dean, Albert Laurence School of Communication Arts 7. Asst.Prof.Dr. Sthianrapab Naluang Dean, Faculty of Law 8. Dr. Churdchai Cheowtirakul Dean, Faculty of Biotechnology 9. Asst.Prof. Suparath Valaisathien Dean, Montfort del Rosario School of Architecture and Design 10. Dr. Navaya Shinasharkey Dean, School of Music 11. Asst.Prof.Dr. Kitti Phothikitti Dean, Graduate School of Business 12. Assoc.Prof.Dr. Suwattana Eamoraphan Dean, Graduate School of Human Sciences 13. Asst.Prof.Dr. Chanintorn Jittawiriyanukoon Dean, Graduate School of Advanced Technology Management 7

Support Unit Administrators Director, Office of the Vice President for Student 1. Rev.Bro.Dr. Sirichai Fonseka Affairs Director, Office of the Vice President for 2. Rev.Bro.Dr. Achin Tengtrakul Administrative Affairs Director, Office of the Vice President for Legal and 3. Mr. Sompol Na-Songkhla Privilege Affairs Director, Office of the Vice President for Policy, 4. Assoc.Prof.Dr. Chitapa Ketavan Planning and Quality Assurance Director, Office of the Vice President for Academic 5. Dr. Nathaya Pupat Affairs Director, Office of the University Registrar 6. Dr. Soonthorn Pibulcharoensit Acting Director, Central Library 7. Mrs. Benjaporn Anunwanitcha Director, Office of Human Resources Management 8. Dr. Witaya Chareonsri Director, Institute for Research and Academic 9. Dr. Preecha Methavasaraphak Services Director, Office of Graduate Studies 10. Mr. Rangsan Traibutra Director, Office of Financial Management 11. Ms. Natthayamon Payonrak Director, Office of Inventory Management 12. Ms. Chongtip Nawikanjana Director, Office of Information Technology Services 13. Mr. Vichai Sathtachotinun Director, Office of Thai Art and Culture 14. Ms. Sasitorn Tassanaiyana 8. Quality Assurance Committees Chair Member The University Quality Assurance Board Member 1. Rev. Bro. Dr. Bancha Saenghiran Member 2. Rev. Bro. Dr. Sirichai Fonseka Member 3. Rev. Bro. Dr. Achin Tengtrakul Member 4. Dr. Kamol Kitsawad Member 5. Dr. Vindhai Cocracul Member 6. Mr. Sompol Na-Songkhla Member 7. Asst. Prof. Dr. Warayuth Sriwarakuel Member 8. Assoc. Prof. Dr. Pratit Santiprabhob Member 9. Dr. Soonthorn Pibulcharoensit Member 10. Asst. Prof. Dr. Krisana Kitcharoen Member and Secretary 11. Asst. Prof. Dr. Kitti Phothikitti Member and Assistant Secretary 12. Dr. Kitikorn Dowpiset 13. Assoc. Prof. Dr. Chitapa Ketavan 14. Dr. Yupawadee Horpitakwong 8

Quality Assurance Executive Committee for Academic Units 1. Dr. Vindhai Cocracul Chair 2. Asst. Prof. Dr. Warayuth Sriwarakuel Vice Chair 3. Dr. Kamol Kitsawad Member 4. Asst. Prof. Dr. Uree Cheasakul Member 5. Assoc. Prof. Dr. Sureepong Phothongsunan Member 6. Asst. Prof. Dr. Nanthaphan Chinlumprasert Member 7. Assoc. Prof. Dr. Chitapa Ketavan Member 8. Dr. Kitikorn Dowpiset Member 9. Asst. Prof. Dr. Wanida Ngienthi Member 10. Dr. Tussanai Parthornratt Member 11. Asst. Prof. Dr. Kanog-On Rungrojngarmcharoen Member 12. Asst. Prof. Dr. Wunwisa Krasaekoopt Member 13. Dr. Yupawadee Laoledchai Member and Secretary 14. Dr. Laura M. Brahmakasikara Assistant Secretary Quality Assurance Executive Committee for Support Units 1. Mr. Sompol Na-Songkhla Chair 2. Dr. Chiraprapha La-ongkum Vice Chair 3. Dr. Soonthorn Pibulcharoensit Member 4. Mrs. Benjaporn Anunwanitcha Member 5. Dr. Preecha Methavasaraphak Member 6. Mr. Sorana Arunrat Member 7. Mr. Vichai Sathatachotinun Member 8. Ms. Natthayamon Payonrak Member 9. Ms. Chongtip Nawikanjana Member 10. Mr. Rangsan Traibutra Member 11. Dr. Yupawadee Horpitakwong Member 12. Mrs. Maetinee Cheepsamut Member 13. Mr. Kawis Surapraphan Member 14. Mr. Sakda Chaiyalarp Member and Secretary 9. Infrastructure Number of Number Number of Rooms Campus Utility Space of Class Laborator Faculty Other Total (sq. m.) Building rooms y rooms rooms rooms 806 3,056 Hua Mak 51,729.80 17 139 24 231 395 26 Suvarnabhumi 376,614.96 37 384 51 237 2,347 20 3,908 ACC 1,402.20 1 15 1 19 ABAC City 991.50 1 11 1 17 Total 430,738.46 56 549 77 470 2,758 Source: Office of the Vice President for Administrative Affairs: as of May 31, 2019 9

10. Percentage of Revenues and Expenses Description Assumption University Percentage Revenues : Percentage of Revenues and Expenses 57 Total Revenues Academic Year 2018 18 Expenses : 5 Tuition Fees 20 Total Expenses University Fees 100 Net Income Registration Fees Other Fees 30 40 Repairs and Maintenance 25 Educational Expenses 1 Administrative Expenses 11 Research and Library 107 Contribution and Pension (7) Remark : Expenses Include Depreciations ; Exclude Investment Source: Office of Financial Management, as of October 18, 2019 10

11. Assumption University Improvement Result Based on IQA Recommendations Academic Year 2017 Component 1 Graduate Production No. Issues Recommended Improvement Activities/ Projects by IQA Committee 2017 (Academic Year 2018) 1.1 As suggested by the Internal Quality In the academic year 2018, the Office of Assessors to the Student Affairs last Student Affairs (SA) conducted projects year concerning the student activity to support and enhance students’ project evaluation, the committee still development as well as the promotion of found out that the evaluation of some Thai art and culture. All the projects had activity projects are not in been carried out and achieved. The correspondence with the project project evaluations were reviewed, and objectives. evaluated according to the set objectives to ensure that the target indicators were achieved and the evaluation results obtained are used for further improvement. 1.2 Some set objectives are mixed up with The project set objectives were clearly the expected outcomes of the project identified beforehand. The target activities. achievements and the outcomes of the projects were achieved accordingly and evaluated afterwards. 1.3 In terms of the provision of beneficial The Office of Student Affairs, AU information and knowledge to alumni, Alumni Association, as well as the it is obvious that no plan has been set to Schools organized activities to ensure provide information and knowledge to that the alumni receive regularly AU alumni who are considered to be updated news and events from the one of the University’s stakeholders. University. The Student Affairs should coordinate with the Alumni Association of Assumption University, all Schools through Student Development Coordinators, and other concerned parties to set up plans and activities to benefit AU alumni. Topics that can trigger the interest of Alumni can be surveyed from them to respond to their needs and interest. 1.4 Some student activities have been In academic year 2018, Center for completed after the submission of the Student Leadership and Experiential Office of Student Affairs Annual Learning has monitored the reports of Report. The Unit should report the projects set to be completed within updated information and put a remark academic year 2018 (August 2018 to to note how many projects have been July 2019). The project status was achieved and how many are in the reported in the Self-Assessment Report process of implementation. of the Office of Student Affairs. 11

Component 2 Research No. Issues Recommended Improvement Activities/ Projects by IQA Committee 2017 (Academic Year 2018) 2.1 Without making use of external funds, The Committee for Research and some Schools can produce quality Academic Services Strategy (CRASS) academic works. The University should has revised the AU External Fund encourage these potential researchers to Regulations which focus on facilitating seek external funds. research fund management in order to achieve its goals in increasing external research funding. In addition, the University has continuously encouraged all faculty members to carry out high quality research and gain more outside support. IRAS has provided the research funding information both internal and external. Additionally, research training projects have been annually organized to provide the relevant research information, including techniques for effective grant writing and seeking budgets and locating funding sources. 2.2 The University should review the As a result of the increased research/ strategy on the incentives given to academic work publications, the AU research works to increase the number Research and Academic Strategy has of researchers significantly. been revised from “Quantity precedes quality” to “Impact implies quality” by 2.3 The University should simplify CRASS. Simultaneously, the Support research budgeting process. Grant for Research and Academic Works regulation has been updated to emphasize on providing larger incentives for faculty members or researchers who publish in higher quality accredited journals. Therefore, it is evident that the number of publications published in Tier I and International databases of faculty members has increased. The CRASS together with the IRAS and the Office of Financial Management had a meeting to review on research budgeting process which consists of both internal and external sources. Consequently, the latest AU internal and external fund regulations have been made to simplify the process of grant disbursement and management. 12

Component 3 Academic Service Improvement Activities/ Projects No. Issues Recommended by IQA Committee 2017 (Academic Year 2018) 3.1 The University may organize informal events or activities to gather faculty The University supported and members from different Schools to encouraged interdisciplinary/ create friendship and the atmosphere multidisciplinary research and for discussing collaborative research collaboration among the faculty projects. For example, the project of members from 13 Schools through the Thairath Wittaya 71 school and IRAS. As for projects identified by communities can be a good platform IRAS as interdisciplinary or for all Schools to initiate clusters for multidisciplinary, the research networks multidisciplinary research projects. have been established and further consolidated. It was expected that these 3.2 The University should integrate more interdisciplinary/ multidisciplinary academic services with research research groups would attract strong works. For example, topics would be support from external funding agencies/ on social issues or environmental organizations and catalyze the cross- problems and how the community research activity between different can deal with environmental changes faculty members across the University and situations due to the increasing leading to joint research publications. In number of tourists around the the academic year 2018, a University. multidisciplinary academic services project in collaboration among all Schools and IRAS was conducted in response to the needs of the communities around Wat Bang Phli Noi School, Samut Prakarn and the fulfillment of the faculty members’ missions. IRAS has encouraged the faculty members of all Schools to integrate more academic services with teaching and researches, especially with respect to topics such as social issues, environmental problems, and community’s quality of life in terms of physical health, religion, education, occupation, income, etc. In academic year 2018, some Schools have integrated academic services project to research. For example, the Martin de Tours School of Management and Economics, particularly the Management Information System Department has created the EWaste Initiative in collaboration with Albert Laurence School of Communication Arts to help 13

No. Issues Recommended Improvement Activities/ Projects by IQA Committee 2017 (Academic Year 2018) 3.3 The University should set up more challenging KPIs to show how deal with environmental problems with academic services enable the e-waste and set up a recycling center in communities to continue sustainable the University. The project dealt with developments. the environmental issue. IRAS undertook academic services projects in response to the needs of the communities around Wat Bang Phli Noi School, Samut Prakarn. These projects involved faculty members and staff from 13 Schools to contribute. In addition, some Schools have conducted academic services activities on their own upon request from the community. Some projects have been carried out for at least 3 years for sustainable developments. In addition, the performance of academic service projects can be measured in terms of the quality of life in various aspects such as physical health, education, occupation and income. Component 4 Preservation of Art and Culture No. Issues Recommended Improvement Activities/ Projects by IQA Committee 2017 (Academic Year 2018) 4.1 It is evident that there is no target The University has modified the project indicator that is aligned with the project proposals of Thai Art and Culture as objectives. Therefore, the evaluation recommended by the IQA Committee. results cannot be utilized for future There has been an adjustment in project plan and development. evaluation to correspond with its 4.2 The University should revise the set objective(s) to ensure that the evaluation objectives to be in accordance with the results can be employed for future target indicators to make use of the development and improvement. performance results for future improvement. Recommendation was taken into 4.3 The awarded students’ projects from Schools could not be used as the consideration and applied in academic evidence for the quality standard for art year 2018. and culture is at the national level. 14

Component 5 Administration No. Issues Recommended Improvement Activities/ Projects by IQA Committee 2017 (Academic Year 2018) 5.1 In order to effectively and efficiently The Financial Strategic Planning implement the Strategic Plan and the Committee has formulated and regularly Financial Strategic Plan, the University reviewed the 5-year financial strategic should consider the following: plan (2018-2022) in accordance with the 1) The review of Strategic Plan should University’s Strategic Plan. The action cover long-term and short-term plan to determine financial policies has plans, strategic challenges, strategic been developed. advantages, changes of regulations and enterprises, innovations, projection of the future, as well as blind spot. The University should consider using other tools to analyze the SWOT analysis to challenge itself, which would lead to the changes expected by the University. The Strategic Plan target achievement should be challenging to reflect the University performance compared to the previous year. 2) The Financial Strategic Plan should The Financial Strategic Plan has consider including details of the other sources of revenue, monitoring determined its own 2nd strategy as and cost reduction rather than budget “Seeking other sources of revenue besides tuition and fees” with the allocation alone. The budget objective of strengthening the allocation for implementation of University’s financial status to be projects of each School should be sustainable. In the academic year 2018, closely monitored to ensure that the there are projects which bring other unimplemented projects are revenues to the University as reported in decreased or diminished. the Annual Report. In addition, the unimplemented projects have been diminished. 5.2 The University should take the results In order to reduce central indirect cost, from unit cost financial data analysis of the University has implemented the each program for Financial Strategic renting of equipment instead of Plan to reduce the central indirect cost. purchasing them such as printers to In addition, the monitoring of unit cost reduce the maintenance cost. In assessment from the Schools should be addition, the “less paper” environment reported to the University for further has been employed in all offices and action. Moreover, the unit cost should Schools. The light bulbs in the building be analyzed according to the were also replaced with the energy professional organizations’ requirement. saving bulbs. 5.3 The University should review the target The recommendation was taken into indicator achievement for faculty consideration in academic year 2018. It development. For example, the is evident that in the academic year academic title target achievement 2018, the number of faculty members 15

No. Issues Recommended Improvement Activities/ Projects by IQA Committee 2017 (Academic Year 2018) should be set by the number of the who applied for academic titles have academic title applicants rather than the gradually increased to 64 applicants in number of academic title holders. By total. Fifty-two faculty members doing so, the University’s performance applied for Assistant Professorship, during the academic year will be eleven for Associate Professorship, and clearly seen. one for Professorship. Among the 64 applicants, 20 have been appointed with academic titles, while 41 are in the process of appointment. 5.4 The career path document should be The Office of Human Resources clearly defined to ensure the Management has clear and explicit transparency of qualifications and career path and job descriptions for experiences of the job descriptions. faculty members and supporting staff. Faculty members and staff are required to gain certain knowledge and skills through professional trainings and seminar from either in-house or external organizations. With the fulfillment of the requirement, faculty members and staff are eligible for promotions, annual appraisal, or career advancement. 5.5 The evaluation form to evaluate According to the University regulations University supporting staff should for annual performance appraisal B.E. include the work performance aspect. 2550 and revised version (issue 4) B.E. 2557, the University has employed the annual evaluation for both faculty members and supporting staff. Immediate supervisors are responsible for evaluating staff performance annually. There are 15 components included 1) Work Performance; 2) Responsibility; 3) Creativity; 4) Decision making; 5) Knowledge and skills; 6) Attitude; 7) Obedience; 8) Collaboration; 9) Interpersonal relations; 10) Be on time; 11) Work statistics; 12) Custody of University property; 13) Faithfulness; 14) Other skills besides routine duties; and 15) Health condition. 5.6 The University should deploy Voice of Currently, the Voice of Stakeholder’s Stakeholder (VOS) for the University’s satisfaction towards the programs, and further improvement of the graduates has been collected by the performance evaluation policy. program and IRAS. The data were taken into consideration for further improvement. 16

ASSUMPTON UNIVERSITY INTERNAL QUALITY ASSESSMENT REPORT 2018 PART I: AU IQA Reports Academic year 2018 1.1 Program Standard Criteria In academic year 2018, AU program level adopted the OHEC’s IQA system. Assessment results showed that all 69 programs passed the program standard criteria.  Pass program standard criteria 69 Programs (100%) 1.2 Results of Internal Quality Assessment Classified by Components Component Average score Assessment result Input Process Output Number Assessment 0.00 - 1.50 Need urgent improvement score 1.51 – 2.50 Need improvement of 2.51 – 3.50 Fairly good Indicators 3.51 – 4.50 Good 4.51 – 5.00 Very good 1 Graduate Production (5) 3.09 5.00 3.49 3.93 Good 2 Research (3) 1.94 5.00 4.80 3.91 Good 3 Academic Service (1) - 5.00 - 5.00 Very Good 4 Preservation of Art (1) - 5.00 - 5.00 Very Good and Culture 5 Administration (2) - 5.00 N/A 5.00 Very Good Total Number of (12) (3) (7) (2) Indicators Assessment Score 2.71 5.00 4.15 4.28 Good Assessment Result Fairly Very Good Good Good 1.3 Results of Internal Quality Assessment Classified by Indicators Performance outcome Indicator Numerator Result Score 3.49 scores 1.1 Results of program administration Denominator 5.00 scores 1.18 scores 1.2 Full-time faculty members 240.64 3.49 scores holding a doctoral degree 5.00 scores 69 44.89 % 1.3 Full-time faculty members 336.00 holding an academic title 748.50 14.16 % 1.4 Bachelor’s degree student service 106 748.50 5 6 Yes or No Y Y 1234 YYYY 6 items 17

Performance outcome Indicator Numerator Result Score 1.5 Bachelor’s degree student Denominator 5.00 scores Yes or No 5.00 scores 1.94 scores activities 123456 4.80 scores YYYYYY 5.00 scores 5.00 scores 6 items 5 scores 2.1 System and mechanism for Yes or No N/A research or creative work 123456 5 scores 5 scores administration and development YYYYYY 5 scores 4.28 scores 6 Items 2.2 Research and creative work funds 27.12 1.94 scores 2.3 Full-time faculty members’ and 14 4.80 scores researchers’ academic works 67.16 14 3.1 Academic service to society Yes or No 123456 YYYYYY 6 items 4.1 System and mechanism for Yes or No preservation of art and culture 123456 7 YYYYYY N 5.1 University’s monitoring and 6 items Yes or No following up of performance in 123456 7 compliance with the University’s YYYYYY Y mission, the category of the institution and the University’s uniqueness 7 items 5.2 Results of School administration N/A N/A N/A 5.3 System for monitoring Program and Yes or No School quality assurance 123456 YYYYYY 6 items 6.1* Achievements in the development of Yes or No institution’s identity 1234 5 YYYY Y 5 items 7.1* Achievements in the development of Yes or No institution’s uniqueness 1234 5 YYYY Y 5 items Assessment Result (12 Indicators of OHEC) *Specific Indicators of Institution’s Uniqueness and Identity 18

1.4 Common Data Set Academic year 2018 (Details are presented in Appendix I) 1.4.1 Academic Programs in Academic Year 2018 No. School Number of Programs Bachelor’s Master’s Doctoral Total Degree Degree Degree 14 4 1 Martin de Tours School of Management and Economics 11 2 1 1 6 2 Theodore Maria School of Arts 4- - 4 6 3 Bernadette de Lourdes School of Nursing Science 1- - 3 4 4 Vincent Mary School of Science and Technology 222 4 2 5 Vincent Mary School of Engineering 4- - 7 9 6 Albert Laurence School of Communication Arts 6- - 5 69 7 Faculty of Law 12 - 8 Faculty of Biotechnology 211 9 Montfort del Rosario School of Architecture and Design 4 - - 10 School of Music 2- - 11 Graduate School of Business - 43 12 Graduate School of Human Sciences - 54 13 Graduate School of Advanced Technology Management - 3 2 Total 37 19 13 Source: Office of the Vice President for Academic Affairs  Bachelor’s Degree Programs (37 programs) No. Program Code Program Name Academic Year Starting Martin de Tours School of Management and Economics 1/2015 1 25150741100043 Bachelor of Business Administration Program in (Criteria B.E. 2548) Marketing (International Program) 1/2017 2 25150741100054 Bachelor of Business Administration Program in (Criteria B.E. 2558) Finance (International Program) 1/2017 3 25500741106904 Bachelor of Business Administration Program in (Criteria B.E. 2558) Accounting (International Program) 1/2017 4 25310741100129 Bachelor of Business Administration Program in (Criteria B.E. 2558) International Business Management (International Program) 1/2017 (Criteria B.E. 2558) 5 25220741100039 Bachelor of Business Administration Program in Management Information Systems (International 1/2017 Program) (Criteria B.E. 2558) 6 25150741100032 Bachelor of Business Administration Program in 1/2017 Management-Leadership and Entrepreneurship (Criteria B.E. 2558) (International Program) (Suvarnabhumi Campus and ACC Campus) 1/2017 (Criteria B.E. 2558) 7 25310741100107 Bachelor of Business Administration Program in Hospitality and Tourism Management (International Program) 8 25400741100737 Bachelor of Business Administration Program in Real Estate (International Program) 19

No. Program Code Program Name Academic Year Starting 9 25400741100715 Bachelor of Business Administration Program in 1/2017 Industrial Management and Logistics (International Program) (Criteria B.E. 2558) 10 25280741100047 Bachelor of Business Administration Program in 1/2017 Insurance (International Program) (Criteria B.E. 2558) 11 25480741100883 Bachelor of Economics Program in Business 1/2016 Economics (International Program) (Criteria B.E. 2548) Theodore Maria School of Arts 1/2017 (Criteria B.E. 2558) 12 25290741100048 Bachelor of Arts Program in Business English (International Program) 1/2017 (Criteria B.E. 2558) 13 25290741100037 Bachelor of Arts Program in Business French 14 25300741100084 (International Program) 1/2017 15 25310741100096 (Criteria B.E. 2558) Bachelor of Arts Program in Business Chinese (International Program) 1/2017 (Criteria B.E. 2558) Bachelor of Arts Program in Business Japanese (International Program) 1/2017 (Criteria B.E. 2558) Bernadette de Lourdes School of Nursing Science 1/2019 16 25320741100255 Bachelor of Nursing Science Program (International (Criteria B.E. 2558) Program) 1/2019 Vincent Mary School of Science and Technology (Criteria B.E. 2558) 17 25330741100188 Bachelor of Science Program in Computer Science 1/2017 18 25330741100199 (International Program) (Criteria B.E. 2558) Bachelor of Science Program in Information 1/2017 Technology (International Program) (Criteria B.E. 2558) Vincent Mary School of Engineering 1/2017 (Criteria B.E. 2558) 19 25340741100055 Bachelor of Engineering Program in Computer 20 25330741100177 Engineering (International Program) 1/2016 21 25490741101119 (Criteria B.E. 2548) 22 25540741100362 Bachelor of Engineering Program in Electrical Engineering (International Program) 1/2017 (Criteria B.E. 2558) Bachelor of Engineering Program in Mechatronics Engineering (International Program) 1/2017 (Criteria B.E. 2558) Bachelor of Engineering Program in Aeronautic Engineering (International Program) 1/2017 (Criteria B.E. 2558) Albert Laurence School of Communication Arts 1/2017 23 25350741100067 Bachelor of Communication Arts Program in (Criteria B.E. 2558) Advertising (International Program) 1/2017 24 25470741100882 Bachelor of Communication Arts Program in Public (Criteria B.E. 2558) Relations (International Program) 1/2017 25 25470741100893 Bachelor of Communication Arts Program in Live (Criteria B.E. 2558) Event Creation and Management (International 26 25470741100871 Program) 1/2017 27 25550741100429 (Criteria B.E. 2558) Bachelor of Communication Arts Program in Digital Media Communication (International Program) Bachelor of Fine and Applied Arts Program in Visual Communication Design (International Program) 28 25550741100958 Bachelor of Fine and Applied Arts Program in Computer Generated Imagery (International Program) Faculty of Law 29 25350741100135 Bachelor of Laws Program (Thai Program) 20

No. Program Code Program Name Academic Year Starting Faculty of Biotechnology 1/2017 30 25500741105161 Bachelor of Science Program in Food Technology (Criteria B.E. 2558) (International Program) 1/2016 31 25360741100237 Bachelor of Science Program in Agro-Industry (Criteria B.E. 2548) (International Program) 1/2018 Montfort del Rosario School of Architecture and Design (Criteria B.E. 2558) 32 25400741100669 Bachelor of Architecture Program in Architecture 1/2018 (International Program) (Criteria B.E. 2558) 33 25400741100658 Bachelor of Architecture Program in Interior 1/2016 Architecture (International Program) (Criteria B.E. 2548) 34 25540741100384 Bachelor of Fine and Applied Arts Program in Interior 1/2016 Design (International Program) (Criteria B.E. 2548) 35 25540741100373 Bachelor of Fine and Applied Arts Program in Product 1/2017 Design (International Program) (Criteria B.E. 2558) School of Music 1/2017 (Criteria B.E. 2558) 36 25460741100543 Bachelor of Arts Program in Music Business (International Program) 37 25480741102097 Bachelor of Music Program (International Program)  Master’s Degree Programs (19 programs) No. Program Code Program Name Academic Year Starting Martin de Tours School of Management and Economics 1/2017 1 25500741104889 Master of Science Program in Finance and Economics (Criteria B.E. 2558) (International Program) 1/2017 2 25500741104834 Master of Science Program in Supply Chain (Criteria B.E. 2558) Management (International Program) 1/2018 Vincent Mary School of Science and Technology (Criteria B.E. 2558) 3 25510741105577 Master of Science Program in Computer Science 1/2018 (International Program) (Criteria B.E. 2558) 4 25510741105555 Master of Science Program in Information Technology 1/2017 (International Program) (Criteria B.E. 2558) Faculty of Law 1/2017 (Criteria B.E. 2558) 5 25550741102095 Master of Laws Program (Thai Program) 1/2017 6 25500741104812 Master of Laws Program (International Program) (Criteria B.E. 2558) Faculty of Biotechnology 1/2016 (Criteria B.E. 2548) 7 25450741100621 Master of Science Program in Food Biotechnology (International Program) 1/2015 (Criteria B.E. 2548) Graduate School of Business 8 25490741104451 Master of Business Administration Program (International Program) (Hua Mak Campus and ABAC City Campus) 9 25500741104979 Master of Management Program in Organization Development and Management (International Program) 21

No. Program Code Program Name Academic Year Starting 10 25500741104981 Master of Business Administration Program in 1/2017 Hospitality and Tourism Management (International Program) (Criteria B.E. 2558) 11 25500741104992 Master of Science Program in Investment Analysis and 1/2017 Management (International Program) (Criteria B.E. 2558) Graduate School of Human Sciences 1/2017 (Criteria B.E. 2558) 12 25350741100056 Master of Science Program in Counseling Psychology (International Program) 1/2017 (Criteria B.E. 2558) 13 25510741105746 Master of Education Program in Curriculum and Instruction (International Program) 1/2018 (Criteria B.E. 2558) 14 25510741105757 Master of Education Program in Educational 15 25550741105447 Administration and Leadership (International Program) 1/2015 (Criteria B.E. 2548) Master of Arts Program in Philosophy and Religion (International Program) 1/2017 (Criteria B.E. 2558) 16 25500741105025 Master of Arts Program in English Language Teaching (International Program) 1/2017 (Criteria B.E. 2558) Graduate School of Advanced Technology Management 1/2015 17 25500741108028 Master of Science Program in Management (Criteria B.E. 2548) (International Program/eLearning Mode) 1/2014 18 22510741105689 Master of Science Program in Information Technology (Criteria B.E. 2548) and Management (International Program/eLearning Mode) 19 25550741102646 Master of Education Program in Teaching and Technology (International Program/eLearning Mode)  Doctoral Degree Programs (13 programs) No. Program Code Program Name Academic Year Starting Martin de Tours School of Management and Economics 1/2017 1 25500741104845 Doctor of Philosophy Program in Business (Criteria B.E. 2558) Administration (International Program) 1/2018 Vincent Mary School of Science and Technology (Criteria B.E. 2558) 2 25510741105599 Doctor of Philosophy Program in Computer Science 1/2018 (International Program) (Criteria B.E. 2558) 3 25510741105678 Doctor of Philosophy Program in Information 1/2017 Technology (International Program) (Criteria B.E. 2558) Faculty of Biotechnology 1/2016 (Criteria B.E. 2558) 4 25460741100532 Doctor of Philosophy Program in Food Biotechnology (International Program) 1/2017 (Criteria B.E. 2558) Graduate School of Business 1/2018 5 25500741105003 Doctor of Philosophy Program in Organization (Criteria B.E. 2558) Development (International Program) 1/2018 6 25500741105014 Doctor of Philosophy Program in Hospitality and (Criteria B.E. 2558) Tourism Management (International Program) 7 25610741100156 Doctor of Philosophy Program in Innovative Technology Management (International Program) Graduate School of Human Sciences 8 25510741105768 Doctor of Philosophy Program in Counseling Psychology (International Program) 22

No. Program Code Program Name Academic Year Starting 9 25510741105735 Doctor of Philosophy Program in Educational 1/2018 10 25550741105436 Administration and Leadership (International Program) (Criteria B.E. 2558) Doctor of Philosophy Program in Philosophy and 1/2015 Religion (International Program) (Criteria B.E. 2548) 11 25520741101754 Doctor of Philosophy Program in English Language 1/2017 Teaching (International Program) (Criteria B.E. 2558) Graduate School of Advanced Technology Management 1/2015 12 25500741108041 Doctor of Philosophy Program in eLearning (Criteria B.E. 2548) Methodology (International Program) 1/2017 13 25550741102657 Doctor of Philosophy Program in Teaching and (Criteria B.E. 2558) Technology (International Program/eLearning Mode) 1.4.2 Students in Academic Year 2018 School Number of Students Total Bachelor’s Master’s Doctoral 1 Martin de Tours School of Management and Economics 6,156 2 Theodore Maria School of Arts Degree Degree Degree 3,055 3 Bernadette de Lourdes School of Nursing Science 142 4 Vincent Mary School of Science and Technology 6,083 30 43 302 5 Vincent Mary School of Engineering 420 6 Albert Laurence School of Communication Arts 3,055 - - 1,666 7 Faculty of Law 501 8 Faculty of Biotechnology 142 - - 9 Montfort del Rosario School of Architecture and Design 89 10 School of Music 239 31 32 563 11 Graduate School of Business 88 12 Graduate School of Human Sciences 420 - - 852 13 Graduate School of Advanced Technology Management 292 1,666 - - 153 Total 14,279 Source: Office of The University Registrar: as of May 31, 2019 453 48 - 80 7 2 563 - - 88 - - - 803 49 - 181 111 - 99 54 12,789 1,199 291 1.4.3 Number of students classified by nationality Nationality Number of student Percentage of student 77.26 Thai 11,032 22.74 100 International 3,247 Total 14,279 Source: Office of The University Registrar: as of May 31, 2019  Ratio of International to Thai students = 1:3 (approx.) 23

1.4.4 Number of Graduates classified by school School Number of Graduates Total in Academic Year 2017 (2560) 1 Martin de Tours School of Management and Economics 1,262 2 Theodore Maria School of Arts Class 46 Graduation date 668 3 Bernadette de Lourdes School of Nursing Science on January 12, 2019 39 4 Vincent Mary School of Science and Technology 49 5 Vincent Mary School of Engineering Bachelor’s Master’s Doctoral 58 6 Albert Laurence School of Communication Arts Degree Degree Degree 313 7 Faculty of Law 1,243 17 2 132 8 Faculty of Biotechnology 32 9 Montfort del Rosario School of Architecture and Design 668 - - 93 10 School of Music 39 - - 15 11 Graduate School of Business 37 9 3 418 12 Graduate School of Human Sciences 58 13 Graduate School of Advanced Technology Management 58 - - 29 313 - - 3,166 Total 107 25 - Source: Office of The University Registrar: as of May 31, 2019 28 4 - 93 - - 15 - - - 409 9 - 47 11 - 22 7 2,601 533 32 1.4.5 A Job Placement Survey of Assumption University Graduates CLASS 46 No. Bachelor’s degree graduates who Respondents Employed Score Salary can secure jobs or who can be self- (n) within one year employed within one year By Secure Self- Total Percent Score Schools Jobs employed 1 Martin de Tours School of 1,003 857 115 972 96.91% 4.85 28,042.33 Management and Economics 2 Theodore Maria School of Arts 563 483 57 540 95.91% 4.80 24,707.97 3 Bernadette de Lourdes School of 38 37 - 37 97.37% 4.87 23,600.00 Nursing Science 4 Vincent Mary School of Science 31 29 1 30 96.77% 4.84 28,839.13 and Technology 5 Vincent Mary School of 45 37 2 39 86.67% 4.33 32,714.29 Engineering 6 Albert Laurence School of 253 210 37 247 97.63% 4.88 26,444.48 Communication Arts 7 Faculty of Law 56 51 5 56 100.00% 5.00 19,525.00 8 Faculty of Biotechnology 14 12 1 13 92.86% 4.64 20,805.56 9 Montfort del Rosario School of 78 56 20 76 97.44% 4.87 24,565.45 Architecture and Design 10 School of Music 12 11 1 12 100.00% 5.00 16,250.00 Assumption University 2,093 1,783 239 2,022 96.61% 4.83 26,639.82 Source: A Job Placement Survey of Assumption University Graduates CLASS 46, May 2019: By Institute for Research and Academic Services (IRAS) 24

1.4.6 Market Employer Satisfaction Index of Assumption University Graduates BATCH 46 Overall Satisfaction of Market Employer with aspects of the Overall Satisfaction Score graduate quality in accordance with Thai Qualifications Framework for Higher Education (5 Domains) 1. Ethics 4.09 (High) 2. Knowledge 3.97 (High) 3. Cognitive Skill 3.95 (High) 4. Human Relationship and Responsibilities 4.11 (High) 5. Mathematical Analysis, Communication & Information Management 4.12 (High) Overall Satisfaction Score 4.05 (High) Market Employer Satisfaction Index: classified by school No. Schools Overall Satisfaction of Market Employer Overall Satisfaction Score Ethics Knowledge Cognitive Human Mathematical *Psychomotor Skill Relationship Analysis, Skill on and Communication Nursing Responsibilities & Information Science Management 1 Martin de Tours School 3.76 3.73 3.71 3.74 3.66 - 3.72 of Management and (High) Economics 2 Theodore Maria School 4.11 3.99 4.00 4.17 3.99 - 4.05 of Arts (High) 3 Bernadette de Lourdes 3.99 3.86 3.61 3.88 3.87 4.21* 3.90 School of Nursing (High) Science* 4 Vincent Mary School of 3.99 3.68 3.78 3.97 3.85 - 3.85 Science and Technology (High) 5 Vincent Mary School of 4.08 3.94 4.04 4.10 4.11 - 4.05 Engineering (High) 6 Albert Laurence School of 3.99 4.01 3.92 4.02 4.03 - 3.99 Communication Arts (High) 7 Faculty of Law 4.28 4.24 4.29 4.34 4.48 - 4.32 (High) 8 Faculty of Biotechnology 4.22 4.23 4.32 4.30 4.27 - 4.27 (High) 9 Montfort del Rosario 4.24 4.32 4.10 4.05 4.00 - 4.14 School of Architecture and (High) Design 10 School of Music 4.27 4.29 4.08 4.15 4.07 - 4.17 (High) 11 Graduate School of 4.19 4.125 4.04 4.165 4.38 - 4.18 Business (High) 12 Graduate School of 4.21 3.995 3.93 4.205 4.105 - 4.09 Human Sciences (High) 13 Graduate School of 3.55 3.51 3.39 3.57 3.38 - 3.48 Advanced Technology (Moderate) Management Overall Aspects 4.09 3.97 3.95 4.11 4.12 - 4.05 Score of Assumption University (High) Source: Market Employer Satisfaction Index of Assumption University Graduates BATCH 46, Bachelor’s degree, Masters’ degree and Doctoral degree in program complying with the TQF: HEd, July 2019: By Institute for Research and Academic Services (IRAS) 25

1.4.7 Full-time Faculty Members in Academic Year 2018 1.4.7.1 Full-time Faculty Members based on the Duration of Employment School Number of full-time faculty members based on the Adjusted by the duration of On duration of employment employment Leave 1 Martin de Tours Study School of > 9 months 6 - 9 months < 6 months (Working and on Leave) Management and B M D B M D B M D Total B M D Total 5 Economics 0 203 104 0 2 0 0 3 2 314 0 204 104 308 2 Theodore Maria 3 49 25 0 1 1 0 1 0 80 3 49.50 25.50 78 2 School of Arts 3 Bernadette de 2 6 9 0 0 0 0 1 0 18 2 6 9 17 1 Lourdes School of Nursing Science 4 Vincent Mary 0 6 17 0 0 0 0 0 0 23 0 6 17 23 0 School of Science and Technology 5 Vincent Mary 2 14 15 0 0 0 0 0 0 31 2 14 15 31 0 School of Engineering 6 Albert Laurence 0 47 9 0 1 002 0 59 0 47.50 9 56.50 1 School of Communication Arts 7 Faculty of Law 0 18 8 0 0 0 0 3 0 29 0 18 8 26 3 8 Faculty of 0 6 14 0 0 0 0 0 0 20 0 6 14 20 0 Biotechnology 9 Montfort del 2 43 5 0 1 0 0 3 0 54 2 43.50 5 50.50 3 Rosario School of Architecture and Design 10 School of Music 0 7 5 0 0 0 0 0 0 12 0 7 5 12 0 11 Graduate School 0 2 78 0 0 1 0 0 0 81 0 2 78.50 80.50 0 of Business 12 Graduate School 0 0 24 0 0 2 0 0 0 26 0 0 25 25 0 of Human Sciences 13 Graduate School 0 0 21 0 0 0 0 0 0 21 0 0 21 21 0 of Advanced Technology Management Total 9 401 334 0 5 4 0 13 2 744 9 15 768 9 403.50 336 748.50 15 Source: Office of Human Resources Management: as of July 31, 2019 26

1.4.7.2 Full-time Faculty Members Classified by Academic Titles School Number of full-time faculty members adjusted by the duration of employment 1 Martin de Tours School of Management and Economics (Working and on Leave) No academic with academic title Grand title Total Asst. Assoc. Prof. Total Prof. Prof. 286 19 2 1 22 308 2 Theodore Maria School of Arts 75 2 1 0 3 78 3 Bernadette de Lourdes School of 14 3 0 0 3 17 Nursing Science 4 Vincent Mary School of Science and 7 13 2 1 16 23 Technology 5 Vincent Mary School of Engineering 26 2 3 0 5 31 6 Albert Laurence School of 53.50 3 00 3 56.50 Communication Arts 7 Faculty of Law 16 7 3 0 10 26 8 Faculty of Biotechnology 11 9 0 0 9 20 9 Montfort del Rosario School of 44.50 4 20 6 50.50 Architecture and Design 10 School of Music 11 1 0 0 1 12 11 Graduate School of Business 73.50 7 00 7 80.50 12 Graduate School of Human Sciences 12 10 3 0 13 25 13 Graduate School of Advanced 13 7 1 0 8 21 Technology Management Total 642.50 87.00 17.00 2.00 106.00 748.50 Source: Office of Human Resources Management: as of July 31, 2019 1.4.7.3 Full-time Faculty Members Classified by Nationality Nationality Number of Full-time Percentage of Full-time Faculty Members Faculty Members 75.91 Thai 583 24.09 100.00 International 185 Total 768 Source: Office of Human Resources Management: as of July 31, 2019  Ratio of International to Thai faculty members = 1:3 (approx.) 27

1.4.8 Research and Creative Work Funds School Amount of research or creative work funds (Baht) 1 Martin de Tours School of Management and Economics Internal External Total 2 Theodore Maria School of Arts 226,300.00 300,000 526,300.00 3 Bernadette de Lourdes School of Nursing Science 4 Vincent Mary School of Science and Technology 80,400.00 - 80,400.00 5 Vincent Mary School of Engineering - - - 6 Albert Laurence School of Communication Arts - 2,886,500.00 7 Faculty of Law - 2,886,500.00 8 Faculty of Biotechnology 228,133.46 - 228,133.46 9 Montfort del Rosario School of Architecture and - 1,080,000.00 - - 7,112,409.00 Design - 1,080,000.00 10 School of Music 262,000.00 7,374,409.00 11 Graduate School of Business - 12 Graduate School of Human Sciences - 13 Graduate School of Advanced Technology - - - Management 100,000 2,715,600.82 2,815,600.82 14 Institute for Research and Academic Services - - - Total 100,000 - 100,000 915,909.00 4,851,600.82 5,767,509.82 1,912,742.46 18,946,110.64 20,858,853.10 1.4.9 Researcher (Institute for Research and Academic Services, IRAS) in Academic year 2018 No. Name - Surname Qualification 1. Dr. Srisuda Boonyim Doctoral Degree 2. Dr. Pornpop Saengthong Doctoral Degree 3. Dr. Narue-Beth Saiprom Doctoral Degree 4. Mr. Chirasak Sombat Master Degree 5. Ms. Sakulrat Sachirawattanakul Master Degree 6. Mr. Nutpat Wongthamma Master Degree 7. Mr. Suwin Yimcharoen Master Degree 8. Ms. Jirawadee Pisalwatcharin Master Degree Source: Office of Human Resources Management: as of July 31, 2019 28

1.4.10 Support Staff in Academic Year 2018 Qualification Number of Support Staff Doctoral Degree 3 Master Degree 44 Bachelor Degree 264 Diploma / Certificate 155 466 Total Source: Office of Human Resources Management: as of July 31, 2019 1.4.11 Full-time Faculty Members’ and Researchers’ academic work (Details available at http://oppqa.au.edu) 29

PART II: Performance Assessment Component 1 Graduate Production Indicator 1.1 Results of Program administration Type of indicator Output Performance Outcome For program assessment applying OHEC’s IQA system in academic year 2018, all 69 programs passed all program standard control criteria, of which 2 programs achieved “Very Good”, 66 programs “Good” quality level while only 1 program newly offered in 2018 obtained “Fair”. The average score was 3.49: “Good”. Sixty-eight programs have been accredited by OHEC for 5 years (March 13, 2019- March 12, 2024) except the Ph.D. Program in Innovative Technology Management offered in 2018 (#63) Assessment criteria Average score of assessment results of all programs offered by the University Score obtained = 240.64 / 69 = 3.49 Assessment Outcome = AU average score = 3.49 scores No. Program Code Program Name Standard Assessment Control 0.01-2.00 = Low 1 25150741100043 Bachelor of Business Administration 2.01-3.00 = Fair Program in Marketing (International Pass 3.01-4.00 = Good Program) 4.01-5.00 = Very Good 2 25150741100054 Bachelor of Business Administration Scores Results Program in Finance (International Program) 3.64 Good 3 25500741106904 Bachelor of Business Administration Pass 3.64 Good Program in Accounting (International Program) Pass 3.66 Good 4 25310741100129 Bachelor of Business Administration Pass 3.61 Good Program in International Business Management (International Program) Pass 3.77 Good 5 25220741100039 Bachelor of Business Administration Program in Management Information Systems (International Program) 30

No. Program Code Program Name Standard Assessment Control 0.01-2.00 = Low 2.01-3.00 = Fair 3.01-4.00 = Good 4.01-5.00 = Very Good Scores Results 6 25150741100032 Bachelor of Business Administration Pass 3.52 Good Program in Management-Leadership and Entrepreneurship (International Program) (Suvarnabhumi Campus and ACC Campus) 7 25310741100107 Bachelor of Business Administration Pass 3.76 Good Program in Hospitality and Tourism Management (International Program) 8 25400741100737 Bachelor of Business Administration Pass 3.51 Good Program in Real Estate (International Program) 9 25400741100715 Bachelor of Business Administration Pass 3.62 Good Program in Industrial Management and Logistics (International Program) 10 25280741100047 Bachelor of Business Administration Pass 3.39 Good Program in Insurance (International Program) 11 25480741100883 Bachelor of Economics Program in Pass 3.50 Good Business Economics (International Program) 12 25290741100048 Bachelor of Arts Program in Business Pass 3.67 Good English (International Program) 13 25290741100037 Bachelor of Arts Program in Business Pass 3.80 Good French (International Program) 14 25300741100084 Bachelor of Arts Program in Business Pass 3.46 Good Chinese (International Program) 15 25310741100096 Bachelor of Arts Program in Business Pass 3.50 Good Japanese (International Program) 16 25320741100255 Bachelor of Nursing Science Program Pass 4.15 Very (International Program) Good 17 25330741100188 Bachelor of Science Program in Pass 3.42 Good Computer Science (International Program) 18 25330741100199 Bachelor of Science Program in Pass 3.52 Good Information Technology (International Program) 19 25340741100055 Bachelor of Engineering Program in Pass 3.19 Good Computer Engineering (International Program) 20 25330741100177 Bachelor of Engineering Program in Pass 3.07 Good Electrical Engineering (International Program) 21 25490741101119 Bachelor of Engineering Program in Pass 3.42 Good Mechatronics Engineering (International Program) 22 25540741100362 Bachelor of Engineering Program in Pass 3.66 Good Aeronautic Engineering (International Program) 31

No. Program Code Program Name Standard Assessment Control 0.01-2.00 = Low 2.01-3.00 = Fair 3.01-4.00 = Good 4.01-5.00 = Very Good Scores Results 23 25350741100067 Bachelor of Communication Arts Pass 3.32 Good Program in Advertising (International Program) 24 25470741100882 Bachelor of Communication Arts Pass 3.44 Good Program in Public Relations (International Program) 25 25470741100893 Bachelor of Communication Arts Pass 3.39 Good Program in Live Event Creation and Management (International Program) 26 25470741100871 Bachelor of Communication Arts Pass 3.43 Good Program in Digital Media Communication (International Program) 27 25550741100429 Bachelor of Fine and Applied Arts Pass 3.37 Good Program in Visual Communication Design (International Program) 28 25550741100958 Bachelor of Fine and Applied Arts Pass 3.42 Good Program in Computer Generated Imagery (International Program) 29 25350741100135 Bachelor of Laws Program (Thai Pass 3.63 Good Program) 30 25500741105161 Bachelor of Science Program in Food Pass 3.50 Good Technology (International Program) 31 25360741100237 Bachelor of Science Program in Agro- Pass 3.56 Good Industry (International Program) 32 25400741100669 Bachelor of Architecture Program in Pass 3.83 Good Architecture (International Program) 33 25400741100658 Bachelor of Architecture Program in Pass 3.74 Good Interior Architecture (International Program) 34 25540741100384 Bachelor of Fine and Applied Arts Pass 3.76 Good Program in Interior Design (International Program) 35 25540741100373 Bachelor of Fine and Applied Arts Pass 4.02 Very Program in Product Design Good (International Program) 36 25460741100543 Bachelor of Arts Program in Music Pass 3.54 Good Business (International Program) 37 25480741102097 Bachelor of Music Program Pass 3.42 Good (International Program) 38 25500741104889 Master of Science Program in Finance Pass 3.06 Good and Economics (International Program) 39 25500741104834 Master of Science Program in Supply Pass 3.53 Good Chain Management (International Program) 40 25510741105577 Master of Science Program in Computer Pass 3.53 Good Science (International Program) 41 25510741105555 Master of Science Program in Pass 3.15 Good Information Technology (International Program) 32

No. Program Code Program Name Standard Assessment Control 0.01-2.00 = Low 2.01-3.00 = Fair 3.01-4.00 = Good 4.01-5.00 = Very Good Scores Results 42 25550741102095 Master of Laws Program (Thai Program) Pass 3.71 Good 43 25500741104812 Master of Laws Program (International Pass 3.24 Good Program) 44 25450741100621 Master of Science Program in Food Pass 3.37 Good Biotechnology (International Program) 45 25490741104451 Master of Business Administration Pass 3.29 Good Program (International Program) (Hua Mak Campus and ABAC City Campus) 45 25500741104979 Master of Management Program in Pass 3.60 Good Organization Development and Management (International Program) 47 25500741104981 Master of Business Administration Pass 3.39 Good Program in Hospitality and Tourism Management (International Program) 48 25500741104992 Master of Science Program in Pass 3.21 Good Investment Analysis and Management (International Program) 49 25350741100056 Master of Science Program in Pass 3.45 Good Counseling Psychology (International Program) 50 25510741105746 Master of Education Program in Pass 3.56 Good Curriculum and Instruction (International Program) 51 25510741105757 Master of Education Program in Pass 3.44 Good Educational Administration and Leadership (International Program) 52 25550741105447 Master of Arts Program in Philosophy Pass 3.49 Good and Religion (International Program) 53 25500741105025 Master of Arts Program in English Pass 3.56 Good Language Teaching (International Program) 54 25500741108028 Master of Science Program in Pass 3.05 Good Management (International Program/ eLearning Mode) 55 22510741105689 Master of Science Program in Pass 3.45 Good Information Technology and Management (International Program/eLearning Mode) 56 25550741102646 Master of Education Program in Pass 3.42 Good Teaching and Technology (International Program/eLearning Mode) 57 25500741104845 Doctor of Philosophy Program in Pass 3.53 Good Business Administration (International Program) 58 25510741105599 Doctor of Philosophy Program in Pass 3.57 Good Computer Science (International Program) 33

No. Program Code Program Name Standard Assessment Control 0.01-2.00 = Low 2.01-3.00 = Fair 3.01-4.00 = Good 4.01-5.00 = Very Good Scores Results 59 25510741105678 Doctor of Philosophy Program in Pass 3.33 Good Information Technology (International Program) 60 25460741100532 Doctor of Philosophy Program in Food Pass 3.23 Good Biotechnology (International Program) 61 25500741105003 Doctor of Philosophy Program in Pass 3.51 Good Organization Development (International Program) 62 25500741105014 Doctor of Philosophy Program in Pass 3.66 Good Hospitality and Tourism Management (International Program) 63 25610741100156 Doctor of Philosophy Program in Pass 2.92 Fair Innovative Technology Management (International Program) 64 25510741105768 Doctor of Philosophy Program in Pass 3.22 Good Counseling Psychology (International Program) 65 25510741105735 Doctor of Philosophy Program in Pass 3.38 Good Educational Administration and Leadership (International Program) Pass 3.47 Good 66 25550741105436 Doctor of Philosophy Program in Philosophy and Religion (International Program) 67 25520741101754 Doctor of Philosophy Program in Pass 3.45 Good English Language Teaching (International Program) 68 25500741108041 Doctor of Philosophy Program in Pass 3.44 Good eLearning Methodology (International Program) 69 25550741102657 Doctor of Philosophy Program in Pass 3.58 Good Teaching and Technology (International Program/eLearning Mode) Assessment Result Target Assessment Score Achievement Indicator 3.45 scores outcome (Yes/No) Indicator 1.1 Results of Program administration 3.49 scores 3.49 scores Yes Evidence Document Name Document Program Internal Quality Assessment Report Academic Year 2018 of 69 Code programs 1.1-1 34

Indicator 1.2 Full-time faculty members holding a doctoral degree Type of indicator Input Assessment criteria Convert the per cent of full-time faculty members holding a doctoral degree to a score ranging from 0-5. 1. Criteria for Group B and Group C2 institutions* 40% or higher of faculty members holding a doctoral degree = 5 scores Calculation 1. Calculate the per cent of full-time faculty members holding a doctoral degree. 336 x 100/748.50 = 44.89% 2. Convert the per cent in no.1 to a score ranging from 0-5. Score obtained = 44.89 x 5/40 = 5.61 Score = 336 x 100/748.50 = 44.89%, Quality level = ≥40%* equals 5 scores, 44.89 x 5/40 = 5.61 scores of 5 Remarks: 1. Doctoral degree is the doctoral degree received or its equivalent in compliance with the degree criteria of the Ministry of Education. In case of degree adjustment, the transcript issued within the year of assessment is required. However, in some professions, other degrees may be considered equivalent to the doctoral degree on condition that they are approved by the Higher Education Commission. 2. Count the number of full-time faculty members in the academic year, including faculty members who are actually working and those who take leave for further study. In case of new recruitment, count the number of full-time faculty members by the criteria specified in the announcement on the counting of the number of full-time faculty members and researchers. 35

Performance Outcome School Number of full-time faculty members Percentage of Score adjusted by the duration of employment full-time faculty (5 = ≥40%) 1 Martin de Tours School of members holding Management and Economics (Working and on Leave) 4.22 Ph.D. BM D Total 33.77 0 204 104 308 2 Theodore Maria School of Arts 3 49.50 25.50 78 32.69 4.09 3 Bernadette de Lourdes School of 2 6 9 17 52.94 5.00 Nursing Science 4 Vincent Mary School of Science 0 6 17 23 73.91 5.00 and Technology 5 Vincent Mary School of 2 14 15 31 48.39 5.00 Engineering 6 Albert Laurence School of 0 47.50 9 56.50 15.93 2.00 Communication Arts 7 Faculty of Law 0 18 8 26 30.77 3.85 8 Faculty of Biotechnology 0 6 14 20 70.00 5.00 9 Montfort del Rosario School of 2 43.50 5 50.50 9.90 1.24 Architecture and Design 10 School of Music 07 5 12 41.67 5.00 11 Graduate School of Business 0 2 78.50 80.50 97.52 5.00 12 Graduate School of Human 0 0 25 25 100.00 5.00 Sciences 13 Graduate School of Advanced 0 0 21 21 100.00 5.00 Technology Management Total Score 9 403.50 336 748.50 44.89 5.00 Source: Office of Human Resources Management: as of July 31, 2019 Assessment Result Target Assessment Score Achievement Indicator 5.00 scores outcome (Yes/No) Indicator 1.2 Full-time faculty members holding a 5.00 scores 5.00 scores Yes doctoral degree Evidence Document Name Document Code List and number of full-time faculty members 2018 1.2-1 List and number of full-time faculty members with academic 1.2-2 qualification and academic titles 2018 List and number of full-time faculty members with study leave 2018 1.2-3 36

Indicator 1.3 Full-time faculty members holding an academic title Type of indicator Input Assessment criteria Convert the per cent of full-time faculty members holding an academic title to a score ranging from 0-5. 1. Criteria for Group B and Group C2 institutions* 60% or higher of faculty members holding an academic title: Assistant Professor, Associate Professor and Professor = 5 scores Calculation 1. Calculate the per cent of full-time faculty members holding an academic title. 106 x 100/748.50 = 14.16% 2. Convert the per cent in no.1 to a score ranging from 0-5. Score obtained =14.16 x 5 / 60 = 1.18 Score = 106 x100 / 748.50 = 14.16%, ≥ 60%* equals 5 points requirement for full score of 14.16 x 5 / 60 = 1.18 score of 5 37

Performance Outcome Number of full-time faculty members adjusted by the Percentage of duration of employment full-time School (Working and on Leave) faculty Score No With an academic title Grand members with (5 = ≥60%) academic Total Asst. Assoc. Total and academic title Prof. Prof. Prof. title 1 Martin de Tours 286 19 2 1 22 308 7.14 0.60 School of Management and Economics 2 Theodore Maria 75 2 1 0 3 78 3.85 0.32 School of Arts 3 Bernadette de 14 30 0 3 17 17.65 1.47 Lourdes School of 7 13 2 1 16 23 69.57 5.00 Nursing Science 4 Vincent Mary School of Science and Technology 5 Vincent Mary School 26 2 3 0 5 31 16.13 1.34 of Engineering 6 Albert Laurence 53.50 3 0 0 3 56.50 5.31 0.44 School of Communication Arts 7 Faculty of Law 16 7 3 0 10 26 38.46 3.21 8 Faculty of 11 9 0 0 9 20 45.00 3.75 Biotechnology 9 Montfort del Rosario 44.50 4 2 0 6 50.50 11.90 1.00 School of Architecture and Design 10 School of Music 11 1 0 0 1 12 8.33 0.70 11 Graduate School of 73.50 7 0 0 7 80.50 8.70 0.73 Business 12 Graduate School of 12 10 3 0 13 25 52.00 4.33 Human Sciences 13 Graduate School of 13 7 1 0 8 21 38.10 3.18 Advanced Technology Management Total Score 642.50 87.00 17.00 2.00 106.00 748.50 14.16 1.18 Source: Office of Human Resources Management: as of July 31, 2019 In the academic year 2018, there were 748.50 full time faculty members of which 106 faculty members holding academic title. The formula from number 2 of specific Institutional Criteria, Group B, is used to calculate the score for Indicator 1.3 which is 106 x 100 / 748.50 = 14.16% Comparing to the percentage calculated with the requirement for full score of 5 = 60% (14.16 x 5/60) the score 1.18 is slightly increased from the score pervious year which was 0.99. 38

Assessment Result Target Assessment Score Achievement Indicator 1.00 score outcome (Yes/No) Indicator 1.3 Full-time faculty members holding an 1.18 scores 1.18 scores Yes academic title Evidence Document Name Document Code List and number of full-time faculty members 2018 1.3-1 List and number of full-time faculty members with academic 1.3-2 qualification and academic titles 2018 List and number of full-time faculty members with study leave 2018 1.3-3 Indicator 1.4 Bachelor’s degree student service Type of indicator Process Standard criteria 1. Students are provided with academic advising and counseling on how to spend their life in university and how to work. 2. Students are provided with information about service units, extra-curricular activities, full-time and part-time work placements. 3. Activities are organized to prepare students for work. 4. The quality of activities and services in no.1-3 is assessed. Each item must score more than 3.51 out of the total score of 5. 5. The evaluation results of no.4 are used for developing the service and information provision to improve the performance or meet students’ expectation. 6. Information and knowledge beneficial to careers are provided to alumni. Assessment criteria 1 score 2 scores 3 scores 4 scores 5 scores 1 item 2 items 3-4 items 5 items 6 items 39

Performance Outcome 1.  Students are provided with academic advising and counseling on how to spend their life in university and how to work The University has provided academic advising and counseling for students on how to spend their lives on campus and preparing for their future career. Details are shown below: Academic advising  All Schools were assigned by the University to arrange the academic advising system for all students as a mechanism to ensure that they can complete their studies within the curriculum timeframe. Students were provided with academic advising systematically. They need to make appointment with their assigned advisor at least once per semester to discuss about their study performance and to ensure that their study plan is appropriate and in accordance with the curriculum timeframe.  In academic year 2018, all Schools utilized the AU Spark Pro application which is the Lecturer’s version of AU Spark http://auspark.au.edu/pro/Login to access their class schedule as well as their students' academic information for advising purposes. The advisors were provided the advisee list showing normal, honor and probation students. Advisors use this information as a guide to interview and to assess the student’s readiness for the incoming semester, to identify any problems and to refer to Student Affairs in case of mental health issues. Lecturers who have been assigned advisees can also use AU Spark Pro to block/unblock students in their pre-registration for next semester.  All Schools together with Office of Student Affairs hold the First Orientation annually. The event is to provide freshmen necessary information about the University, academic information, quality assurance and the student services. The AU Orientation for academic year 2018 was held on July 22, 2018 for 1,682 students. Student satisfaction towards the arrangement of the AU Orientation was at 4.03.  In addition, there were subsequent academic orientations for freshmen organized by Student Affairs such as in September 2018 (181 students) and in December 2018 (123 students). There were also Major’s orientation events organized by Schools preparing juniors for their majors. Student clubs also hold welcoming camps for new members. Counseling on how to spend their life in university To support the Schools at the institution level, the University assigns the Office of Student Affairs in charge of student services and student development for all undergraduate students. Student Affairs promotes the well-being of students and provides necessary services for both Thai and international students for successful transition to campus life. 40

There are systems and mechanisms in advising and counseling covering learning skills, student life, job preparation and placement, financial assistance, health and wellness. The University also provides dormitories on campus.  Under the First-Year-Experience program, freshmen are channeled through series of activities to inform them about the cultures, identity and uniqueness, and community life. This is facilitated by the Center for Student Personality and Campus Life (CSPCL) which is responsible for fostering and enhancing students’ emotional growth which is regarded as one of the four core dimensions of the total development of a human person. The AU CARE project was organized 3 times during academic year 2018 (25-27 April 2018, 26-27 June 2018, and 20 November 2018) conducting a survey on students’ needs, providing physical examination and narcotic screening test by professional physicians, a psychological test on anxiety through the general health questionnaire identifying potential risk students and holding an interview with Student Affairs advisors. Questionnaire results were disseminated to relevant Schools for further action. The CSPCL with the collaboration of the Office of University Registrar implemented the AU CARE project according to the specified plan. Additionally, the Office of University Registrar was contacted by Student Affairs to arrange the appropriate schedule and channel to communicate the information to all freshmen. The result showed that 1,752 students (68.37% of total new enrollment) participated in the AU CARE and the satisfaction level was 4.08 from a total score of 5.  In response to the mental health alert, the counseling team of Student Affairs designed an online student counseling scheduling form with a QR code to facilitate students who need help, enabling them to get the counseling service timely. The QR code is publicized in form of posters placing on announcement boards around campuses, university dormitories and private dormitories surrounding Suvarnabhumi campus. It is also announced through website of Student Affairs, Facebook, LINE groups of student organization and student activity units. There were 88 students contacting through this online appointment in academic year 2018.  In terms of learning skills development, the Learning Support Center (LSC) helps students “learn how to learn”, solve academic problems; and promote positive attitude towards academic achievement. The activity namely English for All is organized twice a year to enhance students’ English proficiency; it has been conducted for 10 consecutive years. In academic year 2018, the LSC conducted a needs survey of 540 freshmen who were in the contact list. The results showed that the percentage of respondents would like to improve 41