RP School of Hospitality_SOH 2021

SCHOOL OF HOSPITALITY More Passion ∙ More Possibilities be so much more

DID YOU COME WITH HIGH EXPECTATIONS? WE’LLMEET THEM, ANDMORE. DISCOVER Wide Range of 100% Internship State-of-the-Art Programmes Facilities Gain real-world working Select from a variety of experience with our established Resources that add to the full-time diploma and top-notch experience here lifelong learning courses network of partners from our 7 Schools A distinctive and rigorous curriculum ensures that At RP, you’ll find a nurturing, student-centric you are more than ready to shine in your chosen environment that helps you learn holistically. career. But we know you’re looking beyond robust Beside each and every student is a mentor, instruction, so you might be further enticed by our: there to guide you throughout your journey with us — and what a journey it promises to be! OVERSEAS STUDY TRIPS With RP’s Problem-based Learning approach, A whole world waiting to be explored and to you’ll soon realise you’re more than able to learn from solve whatever challenges get thrown your way. Transforming problems into possibilities? > 80 CO-CURRICULAR We’ll open your eyes. ACTIVITIES You’ll embark on a comprehensive enhanced Indulge your interests or try something new internship programme which will give you a head start in your career. COMMUNITY-BASED PROJECTS Look forward to achieving your dreams at RP, Reach out and discover Singapore from a as lifelong learning is a journey and we are different perspective here to help you develop your potential. Our suite of lifelong learning courses will quench 3 ACCLAIMED ARTS & your thirst for learning, strengthen your MUSIC FESTIVALS skillsets, and lead you to acquire new ones to stay relevant in this ever-evolving world. Held yearly to expand your cultural horizons Discover your potential, achieve your dreams and embrace a transformative experience at RP because we’re so much more.

CONTENTS 10 14 Customer Experience Management with Business 18 Hotel & Hospitality Management 22 Integrated Events Management 26 Restaurant & Culinary Operations Common Business Programme

HOABSOUPTISTCHAOOLLIOTF Y Want to embody With a dedicated hospitality school, experienced industry the spirit of excellence lecturers, and purpose-built facilities to help polish your and be unforgettable? potential, you will be in prime position for a promising At RP School of Hospitality career. As an SOH graduate, enjoy a stellar reputation (SOH), you’ll learn to as an efficient, versatile and well-rounded player in the deliver top-notch customer business of hospitality locally and globally. experience with passion, pride and professionalism. Plan your path with a choice of programmes in: Let your actions transform Customer Experience Management with Business ordinary interactions into Hotel & Hospitality Management endless possibilities for Integrated Events Management extraordinary experiences. Restaurant & Culinary Operations Common Business Programme EMBODY THE Ready to take on a career in the challenging yet rewarding hospitality sector? As the only dedicated SPIRIT OF hospitality school amongst Singapore’s five polytechnics, EXCELLENCE SOH will equip you with industry-relevant knowledge, training and life skills to deliver exceptional hospitality services through technology and innovation. 4 >205 15 >600 95 Hospitality Strong State-of-the-Art Local & Overseas Scholarships Business Diplomas Collaborations with Training Facilities Internship Available Annually Hospitality Industry Opportunities Partners 04

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HEAR FROM OUR GRADUATES Parameswaran Nadaraja Service comes from the heart. I am glad that my course has earned me a position in the hospitality industry. It is important to excel in a job that encourages continual learning. Diploma in Customer Relationship & Service Management (now known as Diploma in Customer Experience Management with Business) 2013 Graduate SkillsFuture ELP Specialist Diploma in Hospitality Business Management* 2017 Graduate Parameswaran’s journey in the hospitality industry began with his internship as an SOH student. The work attachment led to a management trainee opportunity with Marina Bay Sands (MBS), following which he joined its concierge team. It has been five years since, and Parameswaran is now Hotel Concierge Supervisor with MBS. Bryan Kio My heartfelt thanks to the educators at RP SOH who have not only imparted knowledge and skills for further studies, but also journeyed with me through my adversities, while shaping my character and values during my development years. Diploma in Customer Relationship & Service Management (now known as Diploma in Customer Experience Management with Business) 2014 Graduate Bryan attained his Bachelor of Business Administration, with First Class Honours from the National University of Singapore. He is currently pursuing a Masters in Technology Policy at the University of Cambridge. 06 *Now known as Work-Study Post-Diploma (Specialist Diploma in Hospitality Business Management)

Mohamed Azmi Bin Mohamed Idris My course has taught me the ropes of the hospitality industry. Through this course, I picked up useful theories and gained practical skills by attending on-the-job training during my internship stint. Diploma in Hotel & Hospitality Management 2015 Graduate SkillsFuture ELP Specialist Diploma in Hospitality Business Management* 2019 Graduate Azmi emerged as the overall winner at the 2019 AICR Receptionist of the Year. He represented Singapore to compete for the David Campbell Trophy 2020 in Warsaw, Poland. Azmi is currently employed as the Front Office Guest Relations Officer at Four Seasons Hotel Singapore. Vanni Tan Jing Qing Some may say that the hospitality industry has little room for progression. While it can be challenging in this line, I find my work exciting and I’ve been given plenty of opportunities to grow professionally. I enjoy what I do and I’m glad to have embarked on and continued my learning in hospitality management! Diploma in Hotel & Hospitality Management 2017 Graduate SkillsFuture ELP Specialist Diploma in Hospitality Business Management* 2018 Graduate In 2017, Vanni joined the SkillsFuture Earn and Learn Programme (ELP) in the Hotel sector and was offered the position of Club InterContinental Assistant. She is currently pursuing a Bachelor of Science in Finance programme at the Singapore University of Social Sciences. *Now known as Work-Study Post-Diploma (Specialist Diploma in Hospitality Business Management) 07

Ang Kun Rong I enjoy meeting new people and solving problems – sitting at an office desk all day is just not me! This is why I pursued a career in the creative and dynamic Events industry. Being in DIEM fuelled that interest and passion further, and equipped me with the industry knowledge and entrepreneurial spirit to take me to where I am today. Diploma in Integrated Events Management 2009 Graduate Kun Rong went on to pursue a business degree at the Singapore Management University after graduating from RP. He is one of the co-owners of Weekends Pte Ltd and holds the position of Director in the company. Staying true to his thirst for challenges and problem solving, Kun Rong believes in providing fun and innovative event solutions to his clients. His greatest wish is to create memorable experiences for his event participants. Oh Zhi Hong Problem-based Learning – the teaching methodology which RP adopts – equipped me with essential skillsets such as cognitive reasoning and problem-solving. These skills have helped me to manage challenges in my tertiary education as well as difficulties in real-life situations more effectively and efficiently. Diploma in Integrated Events Management 2010 Graduate & Valedictorian Zhi Hong is currently Head (Strategic Transformation) under the finance division in the public service. As someone who constantly thinks of contributing back to his alma mater, he has also returned to SOH to teach financial management on a part-time basis as an Associate Lecturer. Zhi Hong has also volunteered to helm the SOH Alumni Advisory Committee chairmanship to build alumni connections and facilitate the continuous professional development of alumni members. 08

Tan Wei Shan RP has presented me with countless opportunities that pushed my boundaries of growth and success. Being able to represent Singapore in different culinary competitions here and abroad magnified my knowledge and expertise that served as the fundamental building blocks that provided me exposure and experience that I now apply in my own business, Mixsense Private Dining. I’m thankful for the support of my chef mentors for taking me under their wing and believing in my potential to excel. Diploma in Restaurant & Culinary Operations 2017 Graduate Wei Shan is currently a Chef/Owner of Mixsense Private Dining. While studying at the Institute of Technical Education, he interned with Regent Singapore for half a year. His two internships not only helped him gain experience with Western and Chinese cuisine but also helped to firmly put him on a path to achieving his dream. Guo Meiling In the hospitality industry, especially in restaurants, it is always important to get the basics right. Working hours can be quite long and we have to manage tricky situations such as handling unhappy customers. The Diploma in Restaurant & Culinary Operations ensured I mastered the basics to better handle such situations, so I know I can thrive in this industry. Diploma in Restaurant & Culinary Operations 2014 Graduate As the Assistant Manager of Piaza Club in Marina Bay Sands for six years now, Meiling has seen her fair share of complexities faced at work. Equipped with the comprehensive skills from her course, she has taken it all in her stride and is really enjoying her career. She has graduated with Degree in Business Management from RMIT University to better prepare herself for challenges ahead. 09

R34 CUSTOMERDiplomain EXPERIENCE MANAGEMENT WITH BUSINESS • L earn to identify customers’ needs, manage their expectations and deliver excellent experiences • Develop skills to manage customers and help businesses remain profitable through good customer relationship management • S pecialise in three key areas of customer experience – Business Management, Analytics and Customer Management • Embark on a successful career in customer experience management across multiple industry verticals 10

ABOUT THE Scan to find out more about the diploma DIPLOMA Discover the art of creating unique customer experiences. Let your originality find expression in fresh ideas to engage and delight your customers. Through the Diploma in Customer Experience with Business (DCXB), you will be equipped with skills to craft memorable experiences that will mark you as a game changer in the hospitality industry. Learn about customer analytics, process innovation and digital technologies to drive customer experience, and gain hands-on experience in our innovative training facilities. This is your chance to change the landscape of customer experience — find your niche in a dynamic industry that provides 75%* of the jobs in Singapore. With DCXB, you will be well prepared for a successful career in customer experience. CAREER OPPORTUNITIES Explore careers in these exciting fields: Success to me is about building enough confidence to manage Banking & Finance Relationship life’s challenges as they come Brand & Loyalty Management my way. As an introvert, I was not a great conversationalist, Management Retail & Merchandising but thanks to the Problem- based Learning (PBL) pedagogy Customer Experience Sales & Marketing in RP, I grew out of my shell Management Travel Services and PBL has greatly helped to enhance my communication Data Service Analyst skills. I’m glad that my course has prepared me for the real FURTHER working world and I’m confident of creating unique experiences STUDIES for the hospitality business. Graduates can look forward to pursue further studies in Nurul Umairah Bte Abdul Khalik local and overseas universities. These include: International College of Hotel Management (Australia) Diploma in Customer Experience Nanyang Technological University Management with Business National University of Singapore 2019 Graduate and Valedictorian Singapore Institute of Technology Currently pursuing Bachelor of Business Singapore Management University Administration (Accountancy) at National The University of Adelaide (Australia) University of Singapore The University of Queensland (Australia) *Source: Ministry of Manpower (MOM), Report: Manpower Statistics In Brief 2020 11

COURSE STRUCTURE The course structure consists of general, discipline, specialisation, elective and freely chosen modules. There is also an industry orientation component. GENERAL MODULES SPECIALISATION MODULES Communication in the Global Workplace Choose one out of two specialisation tracks Critical Thinking and Problem Solving listed below: ECG I: Exploring the Future of Work ECG II: Becoming Future-Ready Option 1 : Customer Experience Track Innovation and Practice Consumer Behaviour Life Skills I Contact Centre Operations Life Skills II Customer Analytics Life Skills III Customer Experience and Service Excellence Customer Experience in Banking and Finance DISCIPLINE MODULES Customer Relationship Management Hospitality Sales Business Statistics Innovation and Design for Service Operations Financial Accounting Retail Management Hospitality and Tourism Management Hospitality Business Management Option 2: Leisure Travel And Attractions Hospitality Revenue Management Management Track Macroeconomics Attractions Management Management Accounting Consumer Behaviour Marketing Customer Relationship Management Microeconomics Customer Experience and Service Excellence Service Quality and Professional Etiquette Introduction to the Event Industry Leisure Events and Entertainment Management ELECTIVE MODULES Leisure Travel and Destination Management Managing Guest Experience in Attractions Select one module from the list below: Project Management and Scheduling Option 1: Customer Experience Track FREELY CHOSEN MODULES Digital Marketing and eCommerce Food and Beverage Management Students need to either select the Special Project Leisure Travel and Destination Management module or select two modules from a list of Freely Project Chosen Modules Option 2: Leisure Travel And Attractions INDUSTRY ORIENTATION PROGRAMME Management Track Customer Analytics Select one module from the list below: Digital Marketing and eCommerce Entrepreneurial Immersion Programme Food and Beverage Management Industry Immersion Programme Project 12

KEY FACTS BUY NOW CURRENT CONSUMER TRENDS Growing eCommerce Market Digitalisation of Retail Powered by services such as 24-hour online Supported by new technologies to increase shopping and international delivery productivity and enhance business operations Growing Consumer Expectations and processes Including new experiences such as Overseas Market Opportunities New markets and opportunities with evolving personalised shopping and seamless global trends transitions across channels EMERGING SKILLS PROSPECTIVE INDUSTRIES FACILITIES Business Process Airlines Contact Centre Learning Lab Redesigning Attractions Customer Relationship Banks Customer Analytics and Healthcare Management Lab Data Visualisation Hotel Retail Management Lab Luxury retail Customer Experience Telco Curation Customer Journey Mapping Digital Marketing eCommerce Retailing HAVE A QUESTION? To find out more about this diploma or the full listing of entry requirements, visit www.rp.edu.sg/full-time-courses/dcxb 13

R37 HOTELDiplomain & HOSPITALITY MANAGEMENT • Develop expertise and acquire management skills related to key operating departments of a hotel • Acquire core knowledge and skills related to the use of Hospitality Technology and gain essential customer service skills to identify and exceed guests’ expectations • Gain valuable real-world experiences through local and international internships at leading hotel chains in the hospitality industry 14

ABOUT THE Scan to find out more about the diploma DIPLOMA Check into the world of hospitality technology management. A rewarding career awaits you at the hospitality sector as the knowledge and skills you would have gained through the Diploma in Hotel & Hospitality Management (DHHM) are recognised at both local and international hotels. At DHHM, you will receive a five-star hospitality education, with meticulous training in accommodation operations and management, and revenue management. You will learn to lead operations in key hotel functions from Front Office to F&B, and from Housekeeping to the use of Hospitality Technology. You will hone customer service skills through simulated learning at our on-campus hotel training facilities. You will also further polish your service skills and professionalism as you embark on exciting internships with leading international and/or Singapore-based hotel chains. CAREER OPPORTUNITIES Launch your career in these interesting fields: Throughout my three years in SOH, I have been given many Concierge Services Reservations opportunities to step out of my Guest Relations Revenue Management comfort zone. I am thankful to Housekeeping Sales & Marketing have met many amazing people in my course who guided me FURTHER through challenging times. So do not be afraid to make mistakes STUDIES and fall, because it is the journey that matters. Graduates can look forward to pursue further studies in local and overseas universities. These include: Ng Kai Ling Glion Institute of Higher Education International College of Hotel Management (Australia) Diploma in Hotel & Hospitality Management Nanyang Technological University 2019 Graduate and Valedictorian National University of Singapore Currently pursuing Bachelor of Business Singapore Institute of Technology Management at Singapore Management Singapore Management University University The University of Adelaide (Australia) The University of Queensland (Australia) 15

COURSE STRUCTURE The course structure consists of general, discipline, specialisation, elective and freely chosen modules. There is also an industry orientation component. GENERAL MODULES SPECIALISATION MODULES Communication in the Global Workplace Customer Analytics Critical Thinking and Problem Solving Food and Beverage Management ECG I: Exploring the Future of Work Fundamentals of Hotel Business ECG II: Becoming Future-Ready Guest Service Management Innovation and Practice Guest Service Operations and Information Systems Life Skills I Hospitality Sales Life Skills II Housekeeping Operations and Management Life Skills III Restaurant and Culinary Practicum Restaurant and Culinary Practicum II DISCIPLINE MODULES ELECTIVE MODULES Business Statistics Financial Accounting Select one module from the list below: Hospitality and Tourism Management Hospitality Human Resource and Talent Hospitality Business Management Management Hospitality Revenue Management Project Macroeconomics Resorts and Cruise Management Management Accounting Marketing FREELY CHOSEN MODULES Microeconomics Service Quality and Professional Etiquette Students need to either select the Special Project module or select two modules from a list of Freely INDUSTRY ORIENTATION PROGRAMME Chosen Modules Select one module from the list below: Entrepreneurial Immersion Programme Industry Immersion Programme 16

KEY FACTS HOTEL INDUSTRY TRANSFORMATION MAP Enhanced guest Learn business Strong pipeline of Closer Business experiences models through talent and deep- partnerships growth through and business skilled workforce internationalisation processes productivity between government, brought about by hotel industry innovation and its stakeholders Source: STB:Transforming the Hotel Industry for Sustainable Growth 2016 EMERGING SKILLS INDUSTRY INDUSTRY TRENDS FACILITIES PARTNERS Big Data Analytics A Record Year in 2019 Hotel Experiential and Digital HPL Hotels & 19.1 million visitor Lab Marketing Resorts arrivals Republic Hospitality Information InterContinental 27.69 billion Centre Hotel Lab Technology and Hotels Group Business Process Singapore dollars in Redesign Millennium & Tourism receipts Copthorne Hotel Over 400 hotels Revenue Group and 60,000 rooms Management (Source: Ministry of Trade Strategic Human and Industry statistics) Resource Management HAVE A QUESTION? To find out more about this diploma or the full listing of entry requirements, visit www.rp.edu.sg/full-time-courses/dhhm 17

R28 IDiNplomTaiEn GRATED EVENTS MANAGEMENT • L earn to conceptualise, plan and execute memorable events such as exhibitions, webinars, and more • Acquire knowledge and skills related to attractions, hospitality and tourism management • E mbark on internships at high-profile companies such as Experia Events, Kingsmen, Pico, Resorts World Sentosa, SingEx Holdings and Wildlife Reserves Singapore 18

ABOUT THE Scan to find out more about the diploma DIPLOMA Organise events that inspire and create moments to remember. From prestigious conferences and prominent exhibitions, to exhilarating sports events and high-octane concerts featuring international artistes — the Diploma in Integrated Events Management (DIEM) equips you with the capability and competence to deliver the perfect event. Acquire expertise in every area of event management, spanning conceptualisation, coordination, marketing and sales, execution, and post-event evaluation. You can expect comprehensive and fulfilling hands-on training with internships at well-known event companies, as well as mentorship by key industry partners. Those looking to embark on an adventure in the attractions and tourism industry can opt for the Leisure Travel and Attractions Management specialisation track. With DIEM, you can transform your inspiration into memorable events that impress the world. CAREER OPPORTUNITIES Pursue dynamic careers in these fields: Success is all in the attitude, the desire to achieve, the Conference Management Media & Entertainment determination to fight for Event Management Project Management our hopes and dreams, Event Sales Tourism & Attractions the perseverance and the resilience to stay on the path FURTHER that we’ve set for ourselves. My course has taught me to STUDIES never give up on myself and to be adaptable to all situations. Pursue a related degree programme in these universities: Challenges only make us International College of Hotel Management (Australia) stronger and wiser. National University of Singapore Nanyang Technological University Belden Chua Wen Han Singapore Institute of Technology Singapore Management University Diploma in Integrated Events Management The University of Adelaide (Australia) 2019 Graduate and Valedictorian The University of Newcastle (UK) Currently serving National Service The University of New South Wales (Australia) The University of Queensland (Australia) University of Derby (UK) University of South Australia (Australia) 19

COURSE STRUCTURE The course structure consists of general, discipline, specialisation, elective and freely chosen modules. There is also an industry orientation component. GENERAL MODULES SPECIALISATION MODULES Communication in the Global Workplace Choose one out of two specialisation tracks Critical Thinking and Problem Solving listed below: ECG I: Exploring the Future of Work ECG II: Becoming Future-Ready Option 1: Events Management Track Innovation and Practice Business Law Life Skills I Creative Concepts Life Skills II Customer Relationship Management Life Skills III Event Operations Management Exhibition Management DISCIPLINE MODULES Introduction to the Event Industry Leisure Travel and Destination Management Business Statistics Meeting, Incentives and Conference Management Financial Accounting Project Management and Scheduling Hospitality and Tourism Management Hospitality Business Management Option 2: Leisure Travel And Attractions Hospitality Revenue Management Management Track Macroeconomics Attractions Management Management Accounting Business Law Marketing Creative Concepts Microeconomics Event Operations Management Service Quality and Professional Etiquette Introduction to the Event Industry Leisure Events and Entertainment Management ELECTIVE MODULES Leisure Travel and Destination Management Managing Guest Experience in Attractions Select one module from the list below: Project Management and Scheduling Food and Beverage Management Hospitality Sales INDUSTRY ORIENTATION PROGRAMME Human Resource Management Project Select one module from the list below: Entrepreneurial Immersion Programme FREELY CHOSEN MODULES Industry Immersion Programme Students need to either select the Special Project module or select two modules from a list of Freely Chosen Modules 20

KEY FACTS INDUSTRY TRENDS IN 2019 Tourism receipts increased from International visitor arrivals reached $26.9 Billion to $18.5 Billion to $27.1 Billion, in 2019 $19.1 Billion, over 2019 Source: STB Year-in-Review 2019: Overall Tourism Performance @2020 EMERGING SKILLS INDUSTRY PARTNERS FACILITIES Bespoke Customer Experia Events Event Tech Lab Experience Kingsmen Exhibition Gallery Koelnmesse Exhibition Training Lab Business and Partnership Pico Development Resorts World Sentosa SingEx Holdings Business Data Analytics Wildlife Reserves Singapore Creative Content and Experience Development Digital Marketing Entrepreneurship in Events Sector HAVE A QUESTION? To find out more about this diploma or the full listing of entry requirements, visit www.rp.edu.sg/full-time-courses/diem 21

R46 RDiplEomSainTAURANT & CULINARY OPERATIONS • Acquire business management and entrepreneurship skills to be an innovative and enterprising leader in food service management • Build knowledge and skills related to food and beverage operations as well as catering sales and marketing • Gain valuable real-world experiences through a 24-week Industry Immersion Programme with leading restaurant chains, institutional food services or catering companies 22

ABOUT THE Scan to find out more about the diploma DIPLOMA Embark on an adventure to discover the world of gastronomy and unleash your passion in the food and beverage (F&B) industry! Savour a taste of life behind the scenes of Singapore’s pulsating F&B industry with RP’s Diploma in Restaurant & Culinary Operations (DRCO). You will develop skills to manage an F&B business, master restaurant and culinary operations, and handle catering management. You will also cultivate an enterprising mindset to build a successful F&B career. Experience hands-on training in our three fully operational training restaurants and other well- equipped training facilities on campus. They provide the ideal learning environment for you to gain extensive training in restaurant, culinary and bar operations. CAREER OPPORTUNITIES Join the ranks of talented F&B experts and pursue The WorldSkills Kazan 2019 careers as: competition was tough as there were many different nations Catering Events Entrepreneur competing, and many competitors Management F&B Digital Specialist who were more experienced F&B Operations than me. However, the training I Cost Controller received from my course gave me Culinary Specialist Management confidence in my creativity, and with the support of my coaches, FURTHER we did well. It was a special experience which not many STUDIES people get. That, plus everything I’ve learnt in the course, is bound Graduates can look forward to pursue further studies to serve me well in the future. in local and overseas universities. These include: International College of Hotel Management (Australia) Jerome Lim En Da Nanyang Technological University National University of Singapore Diploma in Restaurant & Culinary Singapore Institute of Technology Operations Singapore Management University 2019 Graduate The University of Adelaide (Australia) Currently serving National Service The University of Queensland (Australia) University of Derby (UK) 23

COURSE STRUCTURE The course structure consists of general, discipline, specialisation, elective and freely chosen modules. There is also an industry orientation component. GENERAL MODULES SPECIALISATION MODULES Communication in the Global Workplace Catering Management Critical Thinking and Problem Solving Culinary Science and Arts ECG I: Exploring the Future of Work Food and Beverage Business Management ECG II: Becoming Future-Ready Restaurant and Culinary Operations Innovation and Practice Restaurant and Culinary Operations II Life Skills I Restaurant and Culinary Practicum Life Skills II Restaurant and Culinary Practicum II Life Skills III Restaurant Entrepreneurship Wine and Beverage Management DISCIPLINE MODULES FREELEYCCTHIVOESMENODMUOLDEUSLES Business Statistics Financial Accounting Select one module from the list below: Hospitality and Tourism Management Customer Analytics Hospitality Business Management Meeting Incentives Conference Management Hospitality Revenue Management Project Hospitality Sales Resorts and Cruise Management Macroeconomics Management Accounting FREELY CHOSEN MODULES Marketing Microeconomics Students need to either select the Special Project module or select two modules from a list INDUSTRY ORIENTATION PROGRAMME of Freely Chosen Modules Select one module from the list below: Entrepreneurial Immersion Programme Industry Immersion Programme 24

KEY FACTS F&B STATISTICS More than More than Around More than 5,000 $8.9 Billion 7,000 170,000 enterprises in annual operating establishments workers receipts Source: Skills Framework for Tourism 2018 by SkillsFuture Singapore EMERGING SKILLS INDUSTRY PARTNERS FACILITIES Business Management Ceylon Tea Services 9th ave. Training Restaurant Digital Services (Dilmah) Culinary Demonstration Lab Oliva Training Restaurant Management Select Group waters edge Training Entrepreneurship in Food The Lo & Behold Group Restaurant Service Sector Pte. Ltd. Wine & Beverage Lab Productivity Management The Ritz-Carlton, Millenia Singapore HAVE A QUESTION? To find out more about this diploma or the full listing of entry requirements, visit www.rp.edu.sg/full-time-courses/drco 25

R57 COMMON BUSINESS PROGRAMME • W ith more time to explore, you can discover your interests • Gain insights to the Business and Hospitality arenas • Seven diplomas from two RP Schools to choose from 26

ABOUT THE Scan to find out more about the programme PROGRAMME Even before making your choice of diploma, you can get down to business with our Common Business Programme (CBP). In the varied and dynamic world of business, where does one focus? The CBP allows you to sample what the School of Hospitality (SOH) and the School of Management and Communication (SMC) have to offer during the first semester of your first year. Through real-life situations, you will develop transferable skills and the core business principles that will see you through either course of study. RP’s Education and Career Guidance activities will further help you decide what’s best for you from SOH’s and SMC’s diploma programmes: SOH SMC Diploma in Customer Experience Diploma in Business (R60) Diploma in Consumer Behaviour & Management with Business (R34) Diploma in Hotel & Hospitality Research (R48) Diploma in Human Resource Management (R37) Diploma in Integrated Events Management with Psychology (R52) Management (R28) Diploma in Restaurant & Culinary Operations (R46) COURSE MINIMUM ENTRY STRUCTURE REQUIREMENTS In your first semester, you will study the FOR GCE O-LEVEL HOLDERS GRADE following modules: ENGLISH LANGUAGE 1-6 GENERAL MODULES Communication in the Global Workplace MATHEMATICS (ELEMENTARY / 1-6 Critical Thinking and Problem Solving ADDITIONAL) ECG I: Exploring the Future of Work Innovation and Practice ANY THREE OTHER SUBJECTS 1-6 Life Skills I Life Skills II In addition, you must have sat for one of the following subjects: DISCIPLINE MODULES Art / Art & Design, Business Studies, Combined Humanities, Marketing Commerce, Commercial Studies, Economics, Microeconomics Geography, Higher Art, Higher Music, History, Humanities (Social Studies, Literature in English), Humanities (Social From the second semester, you will Studies, Literature in Chinese), Humanities (Social Studies, study the modules that are allocated to Literature in Malay), Humanities (Social Studies, Literature a specific diploma programme from SOH in Tamil), Humanities (Social Studies, History), Humanities or SMC. (Social Studies, Geography), Intro to Enterprise Development, Literature in English, Literature in Chinese, Literature in Malay, Literature in Tamil, Media Studies (English), Media Studies (Chinese), Music, Principles of Accounts For the full listing of entry requirements, visit www.rp.edu.sg/full-time-courses/cbp 27

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