Draft_handbook-2

94 CAMTECH/E/14-15/Combined Crew-Lobby/1.0 13.5 ENERGY CONSUMPTION REPORT: Halt KMS Energy Meter Consumption (in KWH) SEC Station Travelled Reading 13.6 EN-ROUTE OBSERVATIONS: 13.7 PROFORMA FOR LOCO FAILURE REPORT 1 Date of occurrence: on at Next Schedule due: 2 Loco No.: onat 3 Base Shed/RLY: 4 Train No.: 5 Load: 6 Section: 7 Block Sec./ Location: 8 Gradient: 9 LP Name / HQ: 10 ALP Name/HQ: 11 Guard’s Name/ HQ: 12 Nominated LI: 13 Last Schedule/ done: 14 Last TI/ done: 15 Brief History: ____________________________________________________________________ ____________________________________________________________________ 16 Any previous booking mentioned in loco log book: ____________________________________________________________________ ____________________________________________________________________ 17 Investigation Report (Including cause of failure, responsibility etc.) ____________________________________________________________________ ____________________________________________________________________ 18 Written statements of Driver, Guard taken (If any attach) 19 Knowledge of Driver: 20 Detention: 21 Recommendation: Name: _________________________ Sign. of SLI/LI: _________________ January, 2015 Handbook on Up-keep of Combined Crew Lobby

CAMTECH/E/14-15/Combined Crew-Lobby/1.0 95 ANNEXURE-1 WEB BASED S TAFF GRIEVANCES REDRESSAL FOR QUICK D IS P O S A L OF STAFF GRIEVANCES IS PROVIDED IN SOUTH CENTRAL RAILWAY Earlier system: Grievances register was kept in lobby where crew used to write their grievances. Concerned welfare inspector used to visit the lobby according to schedule given to him and collect the grievances from the register and report to concerned department and get them redressed. Problems of Earlier system: i. Welfare inspector has to physically visit the lobbies. ii. The grievance written by crew has to be co llected by welfare inspector and report to concerned department which takes more time. iii. The time taken for redressal is too high that the staff was not interested to write the grievances. iv. There is no feedback system for finding whether the crew is satisfied with redressal or he desires something else to be done. Present system: The crew grievances have been converted to web based system and in which ON duty CC feeds the grievance written by crew in the register on daily basis and the same is transmitted to the concerned department immediately which is helping in t imely redressal of grievances. Benefits: 1. Welfare inspector need not visit the lobbies for collect io n of the grievances. He can monitor the grievance without visiting the lo bbies located at various places and use his time for actual redressal. 2. All concerned can monitor the pending grievance through web based system and if there is any ambiguity in the co mpliant or redressal, the same can be communicated to the concerned party through net and SMS. Every stage of redressal is communicated to crew through SMS so they feel invo lved. 3. Number of grievances has increased since grievances are attended or at least a communication channel is established between the complainant and the administration. Redressal has beco me faster and monitoring better. Handbook on Up-keep of Combined Crew Lobby January, 2015

96 CAMTECH/E/14-15/Combined Crew-Lobby/1.0 ANNEXURE-2 Letter’s issued by Railway Board on the subject January, 2015 Handbook on Up-keep of Combined Crew Lobby

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114 CAMTECH/E/14-15/Combined Crew-Lobby/1.0 REFERENCES 1. Railway Board Guide Lines as per Board’s letter No.2001/M (L)/467/2 Dated -10.11.03. 2. Report on High Power Committee to Review the Duty Hours of Running and Other Safety Related categories of Staff has been issued by Railway Board on August, 2013. 3. Report of the ED’s committee of Railway Board on improvement in crew lobbies on november 2003 with reference as per board’s letter NO. 2001/M (L)/467/2 DATED - 10.11.03 4. Suggestions given by participants for various Railways during seminar conducted on 22.08.2014 at IRCAMTECH, Gwalior. 5. Railway Board’s letter No. E(P &A)II-83/RS-10(iv),dt,25.11.1992 and Indian Railways Manual of AC Traction Maintenance and Operation Volume III, Electric Rolling Stock, 1994, Chapter V January, 2015 Handbook on Up-keep of Combined Crew Lobby

CAMTECH/E/14-15/Combined Crew-Lobby/1.0 115 OUR OBJECTIVE To upgrade maintenance technologies and methodologies and achieve improvement in productivity, performance of all Railway assets and manpower which inter-alia would cover reliability, availability, utilisation and efficiency. If you have any suggestions and any specific Comments please write to us. Contact person : Director (Elect.) Postal Address : Indian Railways Centre for Advanced Maintenance technology, Maharajpur, Gwalior. Pin code – 474 005 Phone : 0751 – 2470740 0751 – 2470803 Fax : 0751 – 2470841 January, 2015 Handbook on Up-keep of Combined Crew Lobby