MESSAGE FROM Gareth Good morning, Tigers! I'd like to begin by saying how proud I am of all of you. While we may have seen an unprecedented challenge with the major equipment issues, CO2 quality issues, and the sugar crisis, it’s heartwarming to see how everyone responded. Our Tigers, whether they’re from the sell or help sell teams, went above and beyond to make sure we kept the lights on. Everyone supported each other, found solutions together to ensure that we came out of it even better than before. And despite all of this, we've had plenty of reasons to celebrate as we’ve got plenty of recognition, both internal and external, that serves as a testament that we are on the right track! Your passion, commitment, and dedication has never wavered and it is what gives me Tconfidence, and is my reason to believe that our best and brightest days remain truly ahead of us. I have no doubt that you, our Tigers, will make CCBPI bounce back and reach even greater heights than before! Rest assured that me and the entire leadership team will always be here to support all of you. So again, thank you for all the hard work! And please extend my gratitude to your families who I know play a very important role in supporting you to be the best you can be every day. Last stretch now, Tigers! Let’s end the year strong and start 2023 even stronger! With admiration and appreciation, Gareth
FROM OUR LEADERS Richard Never forget that before all challenges, we were on a winning trajectory. And I’m confident that when we rally together, we will bring out the best of each other, and get back to winning. Business will bounce back across all our channels, we will continue to win new accounts, establish new business models and improve our routines. 2023 is right around the corner, and it will be a new year of opportunities for us to sell, help sell and to learn. Maraming Salamat and looking forward to our bigger and brighter future. CCBPI continues to go beyond limitations and challenges every Oscar day, and this doesn’t go unnoticed. We have been recognized as part of Asia’s Best Workplaces™ in 2022! Truly, an extraordinary achievement that is only possible because of all your hard work. Allow me to extend my heartfelt congratulations to all of you! Despite this recognition, we continue to work toward being a great workplace driven by a People-First Culture not just in Asia but across the globe. We’ve done plenty, but we have a lot more to do! Despite all the challenges we are facing, the Supply Chain team – as we always do – come out stronger and is even more fired up than ever to hit the ground running. We are committed to doing everything we can to sustain our growth, especially now that we are gearing up to end the year strong! You can count on us to have your back! Matt Making right choices every single day is crucial to sustaining SK our growth, profitably & deliver on our ambition of 1B. Finance team has strived to make this happen by having honest conversations & support everyone with right resources that enable us win in the market place. Supporting everyone to make the right financial decision is key for our success and that is finance is here for.
A ndrea We recently presented in the Global Candler Cup. For us to make it to the finals, meant that we had to win the competition at the ASEAN & South Pacific Operating Unit Level. Congratulations Tigers! What we have achieved is monumental… this is the 3rd straight year for us where we got recognized for being one of the best, if not the best bottler in the world. 2019 we won the Global Candler Cup, 2020 we won the ASEAN Cup, and this 2021 we won in ASP, and once again made it to the global stage. More than the recognition, I think this year more than ever Candler should also serve as a reminder to all of us… we have done well and we will continue to do well. Our foundation is strong and proven, and what we face today are temporary setbacks. We are a winning team, and our 1B dream remains. Meet Beat Repeat The “Tulong Sulong sa Pag-aaral” Program has shown what the Winnie Tiger Spirit is all about. Putting our #peoplefirst and showing #malasakit to each other have always been in our DNA. We are grateful to the many Tigers who volunteered to diagnose, setup and give away PCs to our frontliner / parent associates so they can bring home computers to their kids and help in their education. This is just one of the many ways where Technology can become a powerful ally for a more sustainable future for CCBPI. On the other hand, our continued enterprise transformation ensures that we are able to address the gaps from where we are today to where we want to be. Let us not wait for the change to happen, let us lead it! We will not stop until we are proud! PetValue Philippines, our state-of-the-art bottle-to-bottle recycling facility is already up and running! What an exciting time, not only for CCBPI, but also for the communities we have been supporting. This facility is one of our biggest steps toward our collective effort of sustainability, environmental protection, and generating more livelihood. You should all be proud of this amazing achievement! JT The Legal Team is dedicated to supporting all our sell and Terenc help sell teams, striving to go beyond good and be more accessible to every associate. Our roadshows and awareness programs are underway to make sure that we don’t leave anyone behind. e
CANDLER CUP 2021: An Amazing Journey By Allison Tan & Cyrus Co We had the honor of representing all the To win the Candler Cup, each market was hardworking men and women of CCBPI in to be scored on a list of key performance competing for the Candler Cup 2021 and execution metrics and be judged on competition. their final presentations where each finalist had to share their growth story Our journey has not been one without through a 15-min presentation with video. challenges but the passion and While having the task of creating the commitment of our people to always be presentation was an honor, it was also better than yesterday has led us to daunting – because how do you capture achieve amazing results year after year. It the cumulative impact of years worth of was our goal to ensure we did justice in hard work in a short time? How do you showcasing to the global system all the effectively represent and communicate all excellent work of the Philippines and the the work done by our thousands of tireless effort everyone placed to make associates? CCBPI the world-class bottler it is today. Months ahead of the competition, we already began working on the finals. Recalling the events that made 2021 one of our best years yet; celebrating them and highlighting how we made it happen. Pivoting from the heaviness of all the challenges in 2020, we wanted to share our journey of continuous growth in an uplifting way, making that our underlying theme. We mapped the content of the deck, coordinated with various people for information and materials, and constantly reviewed and revised the presentation.
We paid attention to all the details – the And to ensure we gave it justice, we deck and video’s design, presented data, spent days practicing rigorously, getting messaging, storyline, and flow – each everything right. Of course, we also were carefully checked to ensure brought out all the tools we had, everything was communicated to the maximizing the CCBPI studio’s array of best of our abilities. lights and cameras to enable our presenters to be on point. On the eve of the finals, Chris and Presh, who were representing us, delivered a performance to remember! And it truly was, as it bagged us the winning spot for ASEAN and South Pacific OU. And on the global stage, they delivered another once again. Congratulations, Tigers, as it is through your efforts that we once again were chosen to represent the ASP OU in the Global Candler Cup. Truly a testament to the commitment, hard work, and heart of every CCBPI Tiger.
Which LUCKY 7 SKU are you? By Diana Bautista A typical vacation for you would be... 1 Visiting all tourist destinations! 2 Roadtrip with Friends! 3 Visit and explore a cold country to get out of the Manila heat! 4 At the beach, enjoying water sports!! 5 Backpacking the entire Philippines 6 Stay in a secluded island with no signal, just peace and quiet and enjoying the privacy 7 Staycation with the family Which TV Series/Movie do you like the best? 1 FRIENDS 2 The Simpsons 3 Ang Probinsyano 4 Stranger Things 5 The Fast and the Furious 6 The Good Doctor 7 Modern Family If you have to sing a karaoke song, which song will you pick? 1 My Way by Frank Sinatra 2 Stupid Love by Salbakuta 3 Happy by Pharrell Williams 4 I Wanna Dance with Somebody (Who Loves Me) by Whitney Houston 5 Leaving On A Jet Plane by Peter, Paul and Mary 6 You'll Be Safe Here by Rivermaya 7 We Are Family by Sister Sledge Which Filipino food are you? What's your favorite dessert? 1 Adobo 1 Leche Flan 2 Sinigang 2 Ice Scramble 3 Bicol Express 3 Ice Cream 4 Balut 4 Frozen Yogurt 5 Chicharon 5 Milk Tea 6 Sopas 6 Cookies 7 Lumpia 7 Fruit Salad
Mostly 1: “The OG Traditional” An old soul, always like the classic. You may try new things but you simply go back to the classic choice, much like your Coke 8oz. You never go out of style! Mostly 2: “The Kulit” Life of the party, that’s what you are. You love hanging out with your friends and you are a natural entertainer. A perfect pairing to your Royal 237mL. Mostly 3: “The Cool One” Everyone wants to sit with you! You're a social magnet and the epitome of a cool kid. You also like to keep things fresh and always keeps a cool head when things get rough. Mostly 4: “The Adventurous” You're always seeking for new things to explore. You are a risk taker and always game to try new things. Your favorite motto is YOLO and your favorite letter is G! You're full of energy just like RTL! Mostly 5: “The Always on the Go” Your daily schedule is always full and you're always moving. You have an active lifestyle and you can't be tamed! Coke Mismo is the best product to bring with your busy schedule. Mostly 6: “The Safe and Sure, Sigurista” If you are a Wilkins Pure 500ML, you are probably the friend that always has alcohol and tissue wherever you go! You are a very calculated person that always makes the safe decision. You might seem basic but everyone needs a friend like you! Mostly 7: “The Family Oriented” Family is always first and you always share your blessings with them, just like your Coke Kasalo - meant to be shared with family during meals! ©2022 The Coca-Cola Company
MANUFACTURING Emerging better and stronger! With the recent sugar crisis, Manufacturing sites rallied together to come out stronger and better. Featured below are some of the stories of resilience and of going above and beyond. A testament as to how challenges and adversity bring out the best in Manufacturing Unit. The Vow One, We Advance and Win as One! By Athena Omapas, Rabbinald Sangcal, and Jeanie Castillon Despite the sugar crisis, the Davao 1 Team, continued to journey towards their goals for the year. Our associates joined the Brigada Planta to improve plant facilities. The Plant Leadership Team was incredibly hands-on, leading by example and inspiring the full participation of the Tigers! Quality analysts weeded out plants while Line Heads wiped clean the windowsills. Our machine operators made sure the hallways were spotless. The Maintenance and Production teams True to our commitment to always be brought together skilled operators for the better than yesterday, MU and maintenance of the equipment. While the Logistics associates came together line mechanics were performing and went beyond to help in these specialized repairs, Filler and Bottlewasher tasks! Operators were cleaning as well; embodying “I Operate, I Maintain” of Autonomous Maintenance. TagbiTigers: “Gamay Pero Yayay” By Maria Ailene Villa and Kristoffer Tutor Tagbilaran plant may be small, but it has a battalion of heroes who are ready to fight to overcome seemingly insurmountable challenges. During this sugar crisis, our Tagbi heroes stepped up and took the challenge without any reservation. Everyone went beyond their usual roles and duties; from their comfort zone, usual routines to something new and challenging.
Operators, Process Crew, Field Specialists and Team Leads did the Full Goods manual piling, which they don’t normally do; Plant Information Analyst and Maintenance Planning Specialist, tasked to make daily reports, acted as Depalletizer operators; Admin personnel played a big role in keeping the plant clean; QA Analyst did reject sorting; Process and Maintenance support functions also did their share in filling up and assuming NCR vacated positions at the rear bottling; Production Team Lead extended help in the line as crates and empties sorters; QA Team Lead acted as a back-up of the Production Team Lead together with the Plant Manager in case of severe lack of manning. When it matters most, our Tagbi Tigers stood up and made sure to support! The team is uplifted to do better and to always keep the fire burning no matter the circumstance! Breaking Barriers and San Fernando tigers have gathered Creating Warriors courage to break the norms - rolling up their sleeves, picking up the mop, and By Marely Cerdania taking up the janitorial hat. They scrubbed the bottling lines and also One crisis has brought many fears and the mess halls and hallways. Taking worries, and San Fernando Tigers were advantage of the Autonomous not exempted from it. It triggered a Maintenance Program implementation, long-time fickle relationship that operators are leveling up on a serious threatened the recovery journey towards note. The regular employees took over a united San Fernando - management the manual piling of full goods carried and workers. out by non-company resource personnel. They vigorously piled 22,000 After meaningful discussion and cases daily at approximately 19kg each. recognizing essential priorities, it’s incredible to witness how they all agreed It wasn’t easy. But to one thing - keeping the business going the team leaders’ and owning up to the processes. resiliency was infectious. It was heartwarming when both the team leaders and the bottling crews worked side by side towards a common goal - delivering a promise of volume and quality. products.
PETValue Philippines Pioneers Key government stakeholders show Green Technology for support through a special visit to PETValue Philippines Recyclable Plastic Packaging On August 26, we were joined by Sen. Cynthia By Rommin Diaz Villar, Cavite Governor Jonvic Remulla, and General Trias Mayor JonJon Ferrer at PETValue PETValue Philippines, the country’s first PH. The special plant tour was led by our very bottle-to-bottle, food-grade recycling own Gareth McGeown, President of Coca-Cola facility is a joint venture between Beverages Philippines (CCBPI), and Tony Del Coca-Cola Beverages Philippines, Inc. Rosario, President of Coca-Cola Philippines (CCBPI) and Indorama Ventures—a global (CCFEL), together with the representatives of leader in packaging solutions and green PETValue PH, Indorama Ventures. technologies. Now fully operational, this PHP 2.28B multi-phased project aims to establish a circular economy for recyclable PET (polyethylene terephthalate) plastic packaging, as it employs the most advanced, world-class recycling technologies in the Philippines. Anchored on Coca-Cola's global World Without Waste vision—to collect and recycle, by 2030, the equivalent of every bottle and can that it sells—PETValue seeks to produce more sustainable packaging innovations to help improve the collection and recycling rates of PET plastic bottles: packaging that is 100% recyclable and therefore should be given limitless life within a circular economy. An industry-leading initiative, PETValue has been granted pioneer status by the Philippines’ Board of Investments (BOI) in 2020. The BOI grants pioneer status to projects involving manufacturing or processing activities that have not been produced in the country on a commercial scale or which uses a system of transforming raw materials using new technologies, among other qualifications. Established in General Trias, Cavite and launching its operations this 2022, PETValue’s projected capacity—the amount of used plastic bottles it can process annually—is approximately 2 billion pieces of PET plastic bottles per year.
Responsibly Growing the Business By Aris Castillo The first time I heard about we pulled through the CCBPI investing in a PHP 2.8B challenges, completed the plant PET multi-phased recycling and started commercial facility in partnership with production of recycled PET Indorama Ventures, I felt proud (rPET) resin last August 1, 2022. as a Tiger, that CCBPI is taking the lead to create a circular In the coming months I am economy for PET bottles. I share looking forward to all of us the belief that this project is a seeing our very first PET bottle big step towards realizing produced using recycled PET Coca-Cola’s World Without from PETValue. With the Waste initiative. I am privileged completion of the project’s first to take on an important role in phase setting up PETValue the project of setting up recycling facility, an equally PETValue. bigger challenge lies ahead on PET bottle collection to keep our With 17 years of experience in a production lines running and bottling operation, taking the serve the demand for rPET. role as CFO of PETValue is a new feat that is not without But with the help of our people challenges and has opened up in CCBPI and the company’s vast immense learning opportunities. supply chain network Learning the end-to-end process infrastructure, I am optimistic of a recycling business is a great that PETValue will have the experience and there are still a competitive advantage to be lot for me to learn down the able to expand our supply road. I understand the need for network and accelerate the me to build a finance team that growth of PET bottle collection. would provide solid support to the organization in terms of I have felt the weight of the financial control, governance and responsibility that came along compliance, treasury operations, with this role. What kept me risk management and control going is the desire to deliver and process set-up. Along with these, the belief that this project will I am also actively involved in the have a huge social and PET bottle collection and environmental impact, that all of procurement strategies, as well us have the shared responsibility as overseeing warehouse to do something in making this operations and processes. project a reality, and realizing that it is possible for an Our team in PETValue had our organization like our own CCBPI, share of setbacks and delays to sustainably grow in a World with the project starting at the Without Waste. It would be great height of COVID-19 pandemic. to see CCBPI, with its PETValue But despite the situation, project, setting the model and recognizing the need to deliver paving the way to creating the on our commitment of putting circular economy for PET bottles up the recycling facility, in other BIG Markets.
NOL Warriors Journey: BRIDGING THE GAP THROUGH EFFECTIVE BUSINESS REVIEW By Neil Dizon and Kino Villacorta As the country steadily shifted to the new normal, we also made sure to engage our customers again. This year, we conducted business reviews with our local key accounts, strengthening our ties with them and making sure that we continue our promise of supporting our customers. These business reviews were led by our MTS and MTDs, guided by our MTAMS, giving them the chance to step up and lead! It’s also a great opportunity to foster continuous growth and development. To prepare the review, our sell and help sell teams rallied together and made sure that the negotiations were set up for success. Here are some of the testimonies and insights from our very own Modern Trade Tigers. MTD Dong Lazo MTS Sheena Beltran The review made our customers gain Doing business reviews with accounts a better appreciation of our support is an important tool that helps build and strategies on how we address trust and strong relationships with our operational issues and concerns customers. It develops a sense of leading to greater trust and transparency and trustworthiness and confidence in our company that will helps us better understand our surely propel them to be collaborative customer's needs and issues. with our future programs. MTAM Jervin Iquin MTS Elmer Capitulo Our BR with the account helped us to The outlet was delighted and grateful demonstrate how we value them as because all issues and concerns were a business partner. Through the help tackled and addressed during the of our support functions, we have highly engaging BR. It was inspiring shared insights into the improvement to see everyone actively take part by of their business conveying our sharing knowledge and asking “malasakit” as their reliable partners. relevant questions. At the end of the presentation, the owner himself personally thanked everyone for their support.
PC Refresh By Geraldine Millena and Jeanne Villanueva The pandemic posted a lot of challenges for our PC Refresh initiatives. The low global supply for microchips back in 2020 and 2021 that led to a drop in global supply of computers due to lockdowns made it difficult to source the quantity of devices that were required for our refresh. But due to the hard work and sacrifices our Technology Services team and the good partnership and contracting we had with our partners in Lenovo, we were still able to meet our timeline for the PC Refresh for 2022 to support our CCBPI Tigers. This will be the first time that there will be no backlog items for our PC refresh in the last 7 years, with 1,286 laptops and 1,016 desktops distributed from November 2021 to August 2022, despite the lockdowns, logistics, and supplier constraints. The new laptops are 42% faster than our previous laptops, while desktops should be 18% faster, which should help our associates be more effective and efficient in their day-to-day tasks. The icing on the cake is that associates don’t have to wait another 7 years before the next refresh as we have contracted our partner vendor to renew every 35 months! We hope everyone is happy with their new PCs, and we hope you take care of your devices until the next refresh!
The Thirst to Expand Additional 5G accounts for 2022: Business and Saturation By Carol Dimaano Now that we are on the verge of Sparkling Upsell returning to the new normal, HOD must alter its growth and expansion Upselling to existing customers was strategy: another way we expanded our business. In addition to specialized Corporate Accounts training for DSPs to upsell, HOD created an NPL training video with the 80% of corporate accounts have assistance of Marketing and already returned to work, with the Communications. This video was majority operating at 50%-90% developed to exemplify our capacity. As a result, HOD became recommended strategy for introducing more aggressive in terms of visiting and selling new products to our and closing new accounts, offering customers. total portfolio, employee perks, and sampling activities. 5G Stations All these contributed to substantial growth for Stills, Sparkling, and our Because water is HOD's primary total business. HOD's business has business, our strategy was to increase flourished year after year and will saturation by opening 5G stations in continue to strive. Our primary aim is to each area - may it be NKA/RKA be the Top brand in catering to direct Accounts, Petrol, or Village Admins. We consumer needs and providing them used Tarpaulins and 5G Racks to raise with ease of convenience. awareness, while promoting Wilkins as the most trusted water brand at office events and even BABY FAIR events. HOD – We will and continue to bring happiness anytime, anywhere
TIGER FEATURE Sonny Cortez I’m Sonny Cortez and I’m a Territory Sales Manager. I’ve been with CCBPI for 14 years. Territory Sales Manager Since being a third-party checker, I’ve always wanted to be one of the Tigers of CCBPI. I took the courage to apply, and it wasn’t easy but now I can finally say that all my aspirations became my reality! I am very proud to be promoted as a Territory Sales Manager last August 2022. A highlight of my Coke journey was when I was awarded as one of the TOP 100 Employees of CCBPI on a National scale last 2009. Being acknowledged is such an honor and privilege! To support our 1B ambition, I make sure to keep my team motivated and supported. Enabling them to go beyond their limits and ensuring that they’re able to give their best efforts to achieve our targets! To my fellow Tigers, never be afraid to try and dream until you make it happen! continue to strive as life is a never-ending learning process. I’m Irvin Niebres and I’ve been with CCBPI for 5 years! PaPyIrerovolpilnl&eNOMfiafebnboaargreedrsin–g My most memorable moment was during one of our MIT. I was able to personally meet some of our frontliners, market partners and valued customers. It was amazing to see how our frontliners have built family-like relationship with sari-sari store owners and other customers. To hit our 1B dream, I commit to give the best people service to our fellow Tigers. I know there is much work to be done but I know that we are on the right track and doing better every day. My advice is for my fellow Tigers to have a positive attitude but also be realistic enough to understand that not everything goes as planned, and if challenges come we should know that with teamwork and collaboration we will conquer and come out of it stronger.
SENSORY AT THE FOREFRONT OF QUALITY By Anna Therese Ofilas A proficient sensory panel is one of the significant controls we have in place in our quality assurance system. In fact, CCBPI's robust and reliable sensory program played a key role in addressing quality issues that came with the recent challenges in CO2 supply. Upon intercepting deliveries of CO2 batches with off odor, our Quality Team proactively took steps to address the issue by attacking the problem at the source. Armed with an arsenal of trained senses, QA Team Leaders and Analysts from Sta. Rosa and Canlubang plants led by Support Center QA went to several CO2 supplier sites to perform sensory tests on their produced batches before deployment to plants. The visits also enabled the CCBPI and OU to assess gaps in their production and testing processes. These supplier trips spanned from early morning to late nights, and in several occasions, on weekends. Despite having limitations in the test environment, the teams
managed to set up temporary sensory CenLab Chemist Marion Almazan was evaluation areas at the supplier facilities asked what motivated him to keep to be able to perform the testing properly testing CO2 deliveries day in and day according to Coke standard. out. He says, \"The thing that kept me motivated to keep testing CO2 is my Surely, our QA Tigers were determined to sworn duty to provide support to our extend the effort so that Luzon plants can plants. Delay and uncertainties are have enough good quality CO2 to bring never an option in my job!” the volumes back on track. This extra step prevented any non-conforming We are not out of the woods yet in batches from being deployed to plants; terms of ingredient supply, but the saving on time and cost of potential malasakit and determination of our rejection. Asked on what kept them going QA Tigers not only ensures we get to during these hectic sensory test sessions, reach our 1B ambition; but assures SR RGB QA Team Leader Melanie that each bottle produced is the same Bellosillo quipped, “Conducting Sensory quality refreshing Coca-Cola product Sessions in Batangas are combination of every time. target, learning, achievement and fun. One of the reason why I accepted the Cadetship Training Program to be able to know the process and eventually share and apply what I have learned from CTP. ” To further drive quality at the source, Central Laboratory also provided training to our partner-suppliers to improve their sensory capabilities per our standard. CenLab also continuously performed analytical testing of CO2 batches for chemical impurities to facilitate ad hoc approvals.
TIGER FEATURE Anngeline Ditomal I’m Anngeline Ditomal but they call me “Anj or Ji”, and I’m one of the Business Developer in Upper South GMA (Bagumbayan DC). I started my career last 2014 Business Developer, as Preseller and going 9 years already with CCBPI. My most memorable moment Upper South GMA in CCBPI was when I got promoted to Business Developer from Pre-seller position. I remembered, we were five candidates at that time, and I was the only female Preseller interviewed. I felt that this was already my chance to prove that women can also fit in this male dominant world of Sales. I was even recognized as Tiger Champ for Full year in Business Developer Category last 2021! To support our road to 1Billion, I’m committed to executing plans efficiently and effectively! Being an excellent partner to our outlets and customers. My advice to my fellow tigers would be, love your work so it won't be that hard in spite of the daily struggles. Be appreciative and celebrate even small achievements. And lastly, never stop learning! I’m Jennifer Lajo-Tomacmol, Market Opportunities and Support Manager Jennifer Lajo-Tomacmol from Commercial Insights & Analytics Support Center. I’ve been with CCBPI for 18 years. My most memorable moment here was during the height of the Market Opportunities & COVID-19 pandemic. I contracted COVD and the company was there for me Support Manager all the way, giving me love and financial support! I truly am blessed to be in an organization like this. To support our 1B dream, I will make sure to value teamwork because I believe that collaborative problem-solving will help us achieve a better outcome. Continuing to be flexible in providing support to other people in my team. As I continue my journey with CCBPI, I wish to keep on inspiring my colleagues to pursue their dreams and never give up. I always believe in the sayings that when opportunity knocks on your door, always be willing to take a chance because you never know when perfect something could turn.
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Legal Corner LEGAL ROADSHOW By Atty. Toni Dela Pena The Legal Team set its sights to LEGALLECGLAILNICCLINIC meet, greet, and share knowledge By Atty. Cindy Baguio with our Associates on a nationwide scale. By Atty. Cindy Baguio Part of this initiative is training new In this year’s series of Legal Roadshows, and experienced leaders on the the Legal Team introduced a new program improved Implementing for the benefit of CCBPI associates in true Disciplinary Measures (IDM) “Go-Beyond-Good” fashion – the Legal Workshop that included immersing Clinic. During the Legal Clinic, the team of on actual and anonymized cases for lawyers headed by Atty. Terence Fernando, a more in-depth appreciation of the Legal Director, share their time and legal Company’s discipline process. The advice to our Tigers who consult on Red Book and Code of Business personal legal matters. Conduct were discussed in detail and in a perspective that is more applicable to the daily responsibilities of the associates. The Leaders were also tasked to write notices based on actual scenarios and the Legal Team and other associates were able to give live feedback on its contents. The workshop aimed for a more collaborative experience and our associates did not disappoint with their questions, inputs and comments on this initiative.
When associates are relieved of personal matters or are able to seek clarity on legal matters they face in their personal lives, they are less distracted and become more focused with their work. The first implementation of the Legal THE DREAM TEAM Clinic was in Canlubang Plant where several of our associates consulted with By Atty. Jopet Estolas the team on matters such as real estate, succession and inheritance, annulment, As we grow stronger by cultivating a support, adoption, among others. Since culture of malasakit, we, the Legal the first run in Canlubang, the Legal team, managed to take home the Clinic has visited Davao, Cebu, San overall 2021 In-House Community Team Fernando, and Iloilo. The Legal Team is of the Year Award and In-House Industry set to conduct more Legal Clinics this Award for Manufacturing & Engineering. year as they continue with the Legal Not only that, we were also shortlisted Roadshows. for the In-house best practice teams award for innovation. Despite some external and internal challenges in previous years, we were able to stand strong through agility, resilience and a growth mindset. Teamwork truly makes the dream work! While we pursue excellence in every aspect of our business, one of the key ingredients to our success is to recognize the efforts of the team members and how they have added value to the business. In turn, the team is more inspired and determined to help the Company achieve the 1B UCS goal by supporting its business partners and their initiatives. We are extremely proud of these recognitions from the In-House Community – inhousecommunity.com Counsels of the Year Awards 2021 reflect our commitment to #GoBeyondGood!
Supply Chain TIGER SPIRIT ILOILO TIGERS MALASAKIT CAMPAIGN By Glendy Silvedrio Extraordinary times call for extraordinary This same level of malasakit isn’t limited to measures. One of the many examples was just our Tigers being there for each other. in in Iloilo, where we are fortunate enough We take great pride in supporting our to have a team willing to go beyond their customers, and equally as important, the duties to ensure that we maintain the communities that we so proudly serve. world class service that we as a company provide to our customers. CEBU COMMUNITY FEEDING PROGRAM Because of our Tiger Spirit, it is not an uncommon sight to see our associates By Samantha Concepcion from different teams lending a hand in processing our deliveries, and even in At the height of our Challenges this year, maintaining the cleanliness of our facilities. the Cebu Logistics Team still made it a In times when we are called to do more point to live out the spirit of generosity. As with less, we see our people upholding the part of our Corporate Social Responsibility spirit of malasakit – Our Iloilo Tigers (CSR) and Community Engagement stepped up, and took the initiative to help initiatives, the CPCFDCU-AWATU led by each other get our jobs done. Pres. Ricky Bosi with Logistics Manager Randy Lanorias and the Logistics Team, initiated a feeding program at Barangay Cabadiangan Liloan- Kindergarten class.
Our Cebu Team gave out raffle prizes, packed lunch, and a bag of rice for everyone in the community who were present. Aside from that, free haircuts were also given to the kids and Barangay Health Workers. May simple initiatives continue to inspire everyone to remain grounded, and to give back to our communities. Kudos to our Cebu Team for truly being ambassadors of the brand that shares happiness to everyone! HAPPINESS IN HELPING Sharing the prize money is one act of OTHERS kindness that benefits not only the receiver but also the giver as it gives By Diadem Diaz happiness to both. And this simple act of the Logistics Team in sharing and Our Logistics team in Davao Plant has helping others makes the world a spread happiness to forty NCRs who better place. were going through hard times. The monetary prize received for the These are just a few of the many quarterly Apat Dapat Awards was used examples of going above and beyond! in buying rice and grocery items and No matter the challenge, our Tigers will were distributed to the NCRs last always face it with courage and heart. September 2, 2022. Always supporting each other to be better than yesterday!
Manufacturing: Emerging better and stronger! More stories of strength, resilience, and Tiger Spirit from Manufacturing! Solido Bicolano, Ura-Ura-Uragon! By Nancy Laurente Ilonggo Tigers During the no-run days in Naga Ilocos Tigers Plant, our associates were doing the maintenance and cleaning of activities including plant facilities. Schedules were provided for the daily cleaners of all offices, comfort rooms and locker to help our company on saving NCR costs. Maintenance of machines and equipment, especially Basic Equipment Care (BEC), were also done to maximize non-production days to prepare equipment to run at 100% efficiency when the sugar supply normalizes. We also conducted New Leaders Assimilation wherein associates get to engage and know their team leaders better, ensuring that everyone is working as a team and in sync. The main objective of the activity is to align them with the plant’s objectives, understanding also each other’s needs and expectations.
Imus Tigers Davao Tigers “Tekyab CALASIAO” Our associates have embraced the practice of keeping their equipment By Ken Aliban clean and conducts foaming of their equipment. In one of the scheduled activities during non-production days, associates were deployed to conduct cleaning of canals at the rear bottling area of the three production lines. Associates taking over deep cleaning activities have been instrumental in helping the business cut down on non-company resource labor costs, especially during this time. On the supposed last production day of Calasiao plant for August, the plant leadership team gathered all manufacturing team leaders for a direction and expectation alignment. It was a room full of hope as they faced the realities of the sugar situation and navigated through what the future has in store for the team. The leaders also addressed our frontline associates on the activities to be carried-out during non-production days including roles needed to ensure business continuity. To ensure that the plant’s only running line is in top shape, production team leaders took the lead as they conducted deep cleaning activities, together with the operators, at the Line 3 case packer area.
By Bonnie Manansala Last May 2019, we launched the 1st Forklift Rodeo Challenge eliminations per Distribution Center in partnership with Toyota Handling Innovation, our Forklift Provider and Toyota Material Handling International. The objective is to promote safety operations, pallet square loading, endurance and boosting the morale of Forklift Operators. 819 Forklift Operators nationwide accepted the challenging courses prepared by the Team of Handling Innovation. Winners from the elimination rounds then compete for the Regional Championships and determine the region representative for the National Championships that happened last August 30,2019.
Christian Maranan of Dasmarinas FLO site representative will be qualified to Distribution Center was the 1st compete for Regional Championship Forklift Rodeo Champion. performing the Forklift Rodeo 2022 obstacle courses, best time with lowest The following pandemic years of demerits will be the representative for 2020 and 2021, the Forklift Rodeo National Championship. has been postponed due to COVID Restrictions. The recently concluded National Championships was held last August This Quarter 1 of 2022, the Forklift 19,2022 at CCBPI Paranaque DC. Rodeo Challenge returned with the help of Toyota Handling Innovation The 2022 National Forklift Rodeo Philippines and Toyota Material Champion is Arnel Gulas of GMA Antipolo Handling International. Distribution Center. The team created new qualification SCAN THE QR CODE obstacles and mechanics. Forklift TO WATCH THE operators should undergo Forklift HIGHLIGHTS Refresher Safety Training Course conducted by Fleet Facilitators and Fleet Maintenance Team Leaders. Forklift Operators should pass the examination, considering the Forklift Operator with the highest score to be the representative of the site.
CCBPI is one of the Best Workplaces in Asia™ By Mary Roxanne Asis We are extremely proud to be recognized team, who continues to organize regular as one of Great Place to Work’s Best engagement activities for a chance to Workplaces in Asia this year. This is a bond with other employees. These allow testament of our commitment to our us to strike a balance between work people, our customers, our communities, and home. We have extended our and our business. activities to the families of our employees through various programs Based on the confidential survey of over which have integrated the family into 1 million employees in Asia and Middle our lives here at Coke. After all, we owe East which analyzed our workplace a large part of our success to our programs assessing trust, innovation, families—their support makes all that we human potential, values, and leadership; do possible. In addition to that, we and evaluated how we create a For All integrate diversity, equity and inclusion workplace experience, inclusive of all (DEI) in our culture fostering an inclusive employees no matter who they are or culture in our organization and has what they do. pushed efforts that aim to improve the lives of our employees and our Getting this feat was not easy but with community. our practice of open and constant communication through townhalls, visits, As we continue to level up, we are and daily updates ensuring that every excited and more motivated than ever to associate is aligned and in sync. Adding continuously improve, grow, and win to that, we worked hard and doubled our more battles together. efforts during the pandemic to prioritize our associates’ health, safety, and Congratulations to all the CCBPI Tigers well-being. Another ace up our sleeve is for this amazing milestone! Maraming our people salamat sa inyong lahat!
CELEBRATE GIVE KUDOS A WORK FOR A JOB ANNIVERSARY WELL DONE! MAKE THAT SHOW BIRTHDAY EXTRA APPRECIATION TO A FELLOW TIGER! SPECIAL WITH A GREETING! Scan the code and celebrate someone today with Celebrating You!
TIGER FEATURE Edna dela Cruz I am Edna Dela Cruz and I’m a People Operations Associate Manager. I’ve been with CCBPI for 15 years. Serving this company has made me a full-blown APsesoopcleiatOepMeraantaiognesr HR practitioner. This is where my heart belongs. For more than a decade with CCBPI, my 3 most memorable moments with CCBPI include serving our colleagues during the time of Pandemic. I was also recognized and awarded the People Tiger award for the 3rd Quarter of 2021. Lastly, when Ilagan Plant was nominated as the BEST LMC in region 2 and we received the Special Award on “Effective Organizational Features of the LMC” at the National Level. To support our 1B ambition, I will stay focused on engaging associates and taking action to address their concerns. To my fellow Tigers, continue to share the love and have passion in what you are doing. I am a believer that whatever is in your heart, it will reflect through your actions. Let’s continue to all be positivity spreaders! I’m Arnel L. Gulas and I’m a Forklift Operator. I’ve been with CCBPI for 9 years. My most memorable moment was winning the 2022 Forklift Rodeo Championship! It was a tough competition and I’m happy to have won against such amazing competitors. To support our 1B ambition, I’ll continu8e to participate and support projects that help to elevate the level of our warehouse and operations, serving as a good example to my fellow Forklift Operators. My advice to my fellow Tigers, is to keep going and never give up! Always strive to be better than yesterday, even just by a little, and you’ll be surprised with the results. Arnel Gulas Forklift Operator
Collection of over In fulfillment of our MOU with Basco, 10,000kg of PET we—together with our recycling bottles from Batanes partner, PETValue Philippines Corporation (PETValue)—collected in By Atty. Dianne Patawaran May 2022 the municipality’s stockpile of over 10,000 kilograms of To solve a problem as big as plastic polyethylene terephthalate (PET) packaging waste, it is essential that bottles that have been amassed over we build a wide network of the years in its eco-center. stakeholders so that we can make progress, one community at a time. The PET bottles collected from Basco, Collaboration with stakeholders in Batanes have been brought to the local government empowers PETValue recycling facility in General communities to do their part in Trias, Cavite for processing into minimizing their waste output. recycled PET resin, which can then be used to create food-grade bottles Back in May 2021, CCBPI signed with anew. The PETValue facility has the the local government unit of Basco, capacity of processing approximately 2 Batanes a Memorandum of billion pieces of PET plastic bottles per Understanding to collect PET bottles year, a great boost for the circular accumulated over the years in their economy. eco-center. Batanes, which receives a huge volume of tourists and is This Batanes pilot is the largest seeking inclusion in the UNESCO one-time PET retrieval that we have World Heritage list. With the increase done so far and presents a replicable in tourism comes the added model that we can do with our other challenge of waste LGU partner-communities. This is just management—which is why CCBPI the beginning. We look forward to specifically set out to partner with continuing working with our partners the Basco municipality—Basco’s as we move forward with our capital city—in the first place. sustainability roadmap.
MT CONSORTIUM PROJECT A Milestone Project By Ruth Chispa Merchandiser deployment is a “Way of Facing a global pandemic, where Life” approach in managing Home economic and social disruptions are Market accounts. In business happening in the business sector, we partnerships with the big ones like are now tasked to be more SMs, Waltermart, Robinsons, and cost-efficient and balance 100% Puregold among others, it is critical merchandiser coverage fulfillment and essential for retail store without compromising the execution operations to have merchandisers to standards in retail operations. Most ensure that the point of sale and shelf importantly, we need to have a cost management are secured and saving initiative that we can executed conspicuously according to continuously implement and that will Modern Trade execution standards. improve and sustain not only our They are our important frontliners merchandising execution trade goals who will ensure optimum product but also our sales volume targets. displays and shelf management. As With the cost reduction concept in such, it is now a business requirement mind, the Modern Trade Sales both for CCBPI and with retail Operations team embarked on a partners to have merchandisers as we series of engagements with our 3rd need to accelerate sales volume to party agency and conducted a range the fullest, and push and promote our of reduction computations such as brands through sustaining and always workday/hours reductions, headcount maintaining our product availability. reductions, store coverage The cost of these retail operations rebalancing, or optimizing and execution essentials through merchandising coverage on pareto merchandisers are being shouldered stores vis-à-vis penalties and by CCBPI as part of our business deductions that will be implied by services provisions and contract with accounts. the account.
We closed this unique MERCHANDISING approach through: Collaboration 1 This is a collaboration of 2 companies, 2 suppliers who are willing to combine and share resources in delivering cost saving merchandising program and in this case, CCBPI and MFC. 2 Coalition Forming alliance and partnership with MFC with an agreement of 75%-25% cost sharing of merchandising expenses, 75% shared by CCBPI, 25% shared by MFC. 3 Commitment This is a shared obligation to render 100% merchandising services to accounts, and in this case, piloting Puregold and Robinsons supermarket. After these series of meetings and With this approach, both CCBPI and projects, finally, a unique business MFC agreed to provide merchandising concept was proposed involving a services and to cover total of 735 business partnership with another doors, 100% store-merchandiser supplier – and we called this business coverage, no working day reductions idea -- as Corporate Merchandising but with a 6 working day schedule, Consortium Program. This approach improving and sustaining retail refers to the collaboration of two (2) execution standards and most of all a principals/suppliers to share whopping --- 13.4-million-peso savings merchandising resources that will - a huge cut from the original deliver cost efficient and cost saving merchandising expenses we results to both parties. In our case, we shouldered to these accounts for the partnered with MFC – Mega Fishing current year. Furthermore, execution Corporation which is also principal routines and process undertakings are client of Acabar for merchandising uninterrupted and uncompromised services, in which stakeholders are since all stores and all doors are willing to share the current covered with merchandisers in full merchandising costs piloting the 2 big swing and full schedules, as we accounts – Puregold and Robinsons managed our accounts. This is really a Supermarkets. big milestone for us – the Modern Trade Team -- that we implemented this big project as part of our Bidabest Execution and we will replicate and share this success with other accounts as we do continuous partnership with more FMCG companies.
SOUTH LUZON A Joint initiative from TIGER’S LCC LCC and Coca-Cola COCA-COLA DAY By Robert Ladero It started with a Market visit, an idea, a As to its activity preparations, this was pitch with an account and now a facilitated, from set up, execution, Consumer reach activity. design, and even the manning post, by the CCBPI team from South Luzon MT Initiated by the MT Bicol Team, Sales led by Jeff Zapata, Michelle Vergara, Operations, and RKA Marketing, we Matt Manalaysay, Melvin Lat, Jun connected with the LCC Account and Espinas, Lance Matubis and the MTDs of conceptualized the first ever(locally) Bicol region. The event was also Coca-Cola Day - a one whole day event supported by the Sales Operations team that is focused on expanding customer of Eena De Los Reyes, Em Tablang and reach on increasing shopping incidence, Kino Villocarta; and our Modern Trade drive foot traffic by providing engagement Marketing team of Charlotte Tsai and activity and shopping deals. We also used Seska Silva. And of course, the LCC team this avenue to introduce samples of our gave it their all with COO Ernest reformulated Coke Zero and a product Potgieter, Merchandising GM Marianne launching of Lemon-Dou. Tan, OM Dolf Posthumus, SC VP Christian Tan and Category Manager Josephine Enciso providing amazing support. The event gained plenty of attention not only in CCBPI but across social media where it generated plenty of buzz. Leveraging this initiative has created momentum in driving its account business growth! And we guarantee that we will raise the bar next year and will bring the “BEST” Ligayang Coca Cola again!
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Learning Corner By Ethel Liongson and Ayessa Rogayan 2022 continues to present opportunities to develop our CCBPI associates! As we kicked off the year with learning workshops, digital platforms, functional expertise and leadership development, allow us to share the highlights for Learning and Development. Here are some of the highlights from our different teams across CCBPI. COMMERCIAL Data Science Bootcamp and Machine Learning Training for Commercial Insights and Analytics From May to December, CommCap led the Data Science Bootcamp & Machine Learning for select RGM and insights associates with the aim to improve business foresight and increase efficiency. Covering Data Science Fundamentals, and Machine Learning, attendees were given actual business problems that will be addressed by Data Science solutions. They were also given Capstone Programs to apply what they’ve learned on the job! Partner Business Review for GTM Another highlight in Commercial is the GTM Partner Business Review attended by 44 participants -- GTM Partner Development managers, Partner Development heads, GTM AM, and selected specialists from August to September. Main goal was to increase GTM support to frontline Sales Leaders and level up current GTM Skills. Together with Trade Dynamics, our frontline GTM associates will be upskilled to better support frontline sales leaders in conducting partner business review.
PEOPLE CCBPI Skills Academy, Coming Soon! 2022 Compliance Courses in the LMS Through our compliance course, associates are equipped with better information towards CCBPI and geared with operational and organizational excellence. Leading the way in Compliance are Occupational Health Courses, Basic Safety, and Cyber Security this 2022 in the LMS. The content has been made creative and engaging to ensure its more accessible than ever. The POLC Journey The Skills Academy is designed inhouse to address CCBPI skills requirement, CCBPI has invested on the development of our committing to the associate’s overall Frontline Leaders in Supply Chain, Commercial well-being and growth. It offers work and Support Functions through the P101 essential skills that all CCBPI associates POLC: Essentials of Management leadership should be manifesting. The program aims to program. This year, Support Functions already boost employee morale and efficiency in the has 75 graduates, Commercial with 294, and workplace to perform at their best. Watch Supply Chain with 374. A grand total of 743 out for it next year! graduates across CCBPI. Owning your learning through LMS! Learning in CCBPI has become more accessible with LMS. With the integration of HMM Spark and LinkedIn Learning, our associates now have a wide variety of courses to help them develop their professional and personal skills, truly allowing them to own their learning. No matter the circumstances, the Learning and Development of our CCBPI Tigers will continue to a major focus. And while these may sound like a lot, we’re only getting started! Looking forward to an even bigger year for learning this 2023.
TULONG SULONG By Geraldine Millena and Jeanne Villanueva It has been 7 months since the start of our initiative to help our associates and their families through these trying times. With the help of our 240 tiger volunteers, we have successfully handed over 72 of the 117 computers for our first batch of donations! And with the help of our Technology Operations team, another 497 computers will be handed over to our associates for the 2nd batch, totaling 617 computers for our Tulong Sulong Initiative. We would like to thank everyone who participated in touching the lives of our fellow tigers through this initiative. SCAN THE CODE TO WATCH THE TULONG SULONG VIDEO:
“When I learned about this program, I didn’t have second thoughts and volunteered willingly. Of the 32 units I had assessed one of the recipients is one of my crew, who was about to apply for a loan to buy a PC for his child. He was very happy and I was too, when we did the awarding. Thank you to the program owner and thank you to our Great Company. God Bless us all.” – Salvamar Estrada, Production Associate Manager Randy German, 25 Years of Service “Isa po ako sa nakatanggap ng computer. Malaki po ang naitulong sa pag-aaral ng mga anak ko, kaya po ako ay lubos na nagpapasalamat. Maraming maraming salamat po!” Jose Patriarcha, 8 Years of Service “Maraming salamat po sa computer na yon na patuloy na ginagamit ng anak ko sa kanyang pag-aaral at sa kanyang online selling.” Joselito Dimaano, 3 Years of Service “Salamat po sa gift na desktop at may magagamit na po ang anak ko!”
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MANUFACTURING Emerging better and stronger! A few of our Manufacturing Tigers had some personal stories to share as well! Julio Belad Bernabe I’m Julio Belad Bernabe, “Piolo Pascual” as my friends call me. I’ve been with Coke since 2008 Bottling Line Crew and I’m a Bottling Line Crew here in Ilagan Plant since April 2021 and a father of two. When we heard about the closure of Imus Plant, all I could think about was the many years that made it my second home. Transferring to Ilagan plant was difficult since it's quite far but since I arrived, my colleagues welcomed me as if I had spent a lifetime here already! The only adjustment I had to make was my travel to go back home When the sugar crisis happened, I thought this was time to repay CCBPI for always doing right by us. To help, \"pagkakamada\" became a regular thing for me, and a mop and squeegee became tools for me. Through thick and thin, my heart belongs to CCBPI. There is no other company in the world that their secret ingredient are the employees. The integrity and quality of a Faustino Aguillon Jr. company rests on their employees. From the top management all the Production Operator way to the rank and file, including union members like me. I started leading the United Coca-Cola Workers Union (UCCW) (IBM-KMU) Imus Plant last 2008. Because of the sincerity and transparency between management and union, communication has always remained open, and work has always flowed smoothly. And while there were many changes over the years, especially with our ongoing crisis, I am confident that both management and union will continue to work together to find win-win solutions.
TIGER FEATURE I’m Shery Anne Galvez and I’m a Logistics Manager for the Cavite Cluster. I’ve been with CCBPI for 10 years. The most memorable moment with CCBPI is the merging of TRCI to CCPBI, that day was the most dream of me and my fellow TRCI. This journey begins my career growth with the help of my mentors. To hit our 1B ambition, I commit to create new ideas, and implement projects that will help the entire organization; simplifying tasks to improve our efficiency! My advice to my fellow tigers, is be grateful for what you have right now. Don’t stop dreaming and you will achieve your goal. Also, don’t forget to be collaborative. We need each other to hit our 1B dream! Shery Anne Galvez Logistics Manager, Cavite Cluster I am Mark Anthony Edaño, a Bank Services Manager for CCBPI. I have Mark Edaño been here for six years and eight months. I cannot name one specific memorable moment when it comes to my stay here in the company, as Bank Services Manager it has and continues to be a collection of challenges, triumphs, and friends that I will cherish for life. In order to make sure we hit our 1B ambition, I help sell by providing our customers channels to make their payments to CCBPI secure and convenient. I ensure that all payments to our associates, shareholders, suppliers, and the government are on time. I get the most value-adding and cost-efficient services from our partner banks and financial institutions and protect our most liquid asset–cash. I ensure to collaborate with other functions to support initiatives geared towards process automation and efficiency. My advice for my fellow tigers is to remember that every day is a brand-new opportunity to do what we do best. Let us show our appreciation to each other’s hard work by bringing our best selves to work.
BE CYBER AWARE c E C MB S A N ON Y MOU S B A B S E C U R I T Y S D A R K WE B WS I J R A N S O MMC O O K I E S A T P RI V A CY I F P GE ZI A J R N M A L WA R E Y A WH V G ML C E E J G MI C R O S O F T I U U E G N T A R U X C OMP R O MI S E R B E W V V F I R E WA L L X R V H T S S O P R O H A V A C L O U D E T I MS R B I T C O I N L A P T O P MP N S K H T V V H A C K E R J A P B WD G D OCVT MAL I C I OU SK E J F U 1. _ _ _ _ _ _ _ _ is everyone’s 7. A bad person trying to steal money, 12. The acronym for having two levels responsibility information or penetrate a company’s of authentication to verify one’s 2. _ _ _ _ _ _ _ is the form of currency infrastructure is called a _ _ _ _ _ _. identity is _ _ _. used by threat actors to pay for 8. Some threat actors hold a 13. Incognito is a feature where you ransom that is harder to trace. company’s data hostage to ask for _ _ can be _ _ _ _ _ _ _ _ _ while browsing 3. _ _ _ _ _ _ _ leaves crumbs that _ _ _ _ money. the web. allows the internet to keep a record of 9. _ _ _ _ _ _ _ _ _ is the state of being 14. The ‘Great Wall of China’ in our digital footprint conscious of something. network infrastructure term that 4. _ _ _ _ _ _ _ _ is when a someone 10. _ _ _ _ _ _ _ is a group of two or protects our perimeter from attackers baits you into clicking a link from a more computers that are is the _ _ _ _ _ _ _ _. sender you thought you know. interconnected for the purpose of 15. Servers accessible over the 5. _ _ _ _ _ _ _ is another term for virus exchanging data. internet provided by companies such that may infect our laptop after 11. The digital underground market as Microsoft, Amazon, Google is the _ clicking on a malicious link. where threat actors can buy leaked _ _ _ _. 6. _ _ _ _ _ _ is a device or a tool of debit and credit card details of clients trade we use at work every day. is the _ _ _ _ _ _ _. Answers: Check for the answers on the last page! DID YOU KNOW? • A 2022 report found that Filipinos aged 16 to 64 spend an average 6 hours and 58 minutes using the internet, ranking second worldwide. • Phishing is a scam by which a fraudster pretends to be someone he is not to obtain one’s Personally Identifiable Information (PII) or confidential data. • There are multiple types of Phishing but not limited to: • Email Phishing - The most common form when email is used to send either malicious links or attachments. • Vishing - When fraudster is pretending to be someone else over voice call to obtain information. • SMiShing - When text messages (SMS) is used to bait you into clicking a malicious link. • Spoofing - When a threat actor disguises himself as the known sender to collect data. • Spear phishing - Targeted phishing attempts to specific users. • Whaling - or ‘Catching the big fish’, is targeting senior executives or the high-profile users.
Grassroots : These ideas come to fruition when we seek feedback and purposefully ask for KOmmercial help to create solid initiatives. KOnnects We conducted the 2nd Support Functions KOnnect for 2022 last August By Jen Ngo 24 wherein 20 initiatives were submitted by the different departments. The top 6 projects were highlighted because of their contribution to the business: By Jen Ngo If we take a step back in our recent past, Indirekta' may Benta GP-Yass we would recall that in March 2022, we by Bubut Dy by Patrick Tizon were hit with an unprecedented (Database Administrator) situation. Times were tough – fuel prices (CDE Data Analyst) plummeted, face masks were scarce, and uncertainty was the only thing Ligayang Coca-Cola Industry Data Points certain. As they say, “Depende kung makachamba,” or, “Sana ‘wag Integration Project machambahan.” by Charlotte Andrea Tsai by Maricar Ramirez (MT Marketing Lead) (Insights & Analytics Head) To keep our Tigers connected despite the challenges, KOmmercial KOnnects & Marcus Ng was born to serve as a platform where our Regions & the Support Center could (Insights Analyst) directly collaborate regularly. This was established to be our channel to share SMS Dispatching Beast Mode regional Best Practices and Initiatives. via Macrofile by Diana Bautista They brought excitement, prestige, and (Channel Strategy) the ability to feature where ideas – what by Nemie Rose Magali Associate Manager were previously dreams, could now be (Contact Center Head) turned into reality! On the other hand, Sales Frontliners The topics being shared started small, continue to dig for the foundations, and just trying to make ends meet. It then seek support to make our ideas more later intensified into national WTMMs solid. The entries have to be: such as Winning in Wholesalers, PET Selling Stations, and CTS Optimization, 1) Innovative solutions – fresh but still to name a few. replicable because we want others to be able to take this home with them and Progress Over Perfection became the apply to their respective teams name of the game and we keep this call burning to this day. 2) Process improvement of something that is already Business as Usual - which It has now expanded to Support Center we can scale as a unit to make all our championing initiatives because ideas lives easier! really come from everywhere. And the support needed is back and forth between both Sell and Help Sell teams.
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