SAMS Corporate Profile

SAMS MOVES WITH TIME TIME MOVES WITH TECHNOLOGY SAMS MOVES WITH TECHNOLOGY IFMS SOLUTIONS EMBEDDED WITH TECHNOLOGY

SAMS is a 16 year old company delivering Integrated Facilities Management Services (IFMS) to more than 250 Companies across India located in tier I, II & III cities. Single Best practice: Constantly Think about how you could be doing things better and introspecting new work ways. 2

PRIMARY CLIENT SEGMENTS Residential Commercial Power Sector Condominiums Complex BFSI Sector Manufacturing Retail Industry Industry IT/ITES/SEZ Mall Management Warehouse & Logistics 3

EGDE OVER OTHER SERVICE PROVIDERS - No Secondary / Tertiary Outsourcing - More Administrative & Functional Control - 100% Complaint Company - More Cost Effective - Large General pool of subject matter expert - Having Regional office in 5 zones & Branch office in 72 cities - Decentralized Control – Regional Model - Hub & Spoke Model - Equipped with a complaint management system - Financially very strong - ISO 9001 Certified - Defined SOP’s & Laid down process for each function - Machines – Strong Backend – well stocked inventory 4

INTEGRATED FACILITY MANAGEMENT INTEGRATED Multi LOW COST SERVICES Skilled Teams HIGH QUALITY PERFORMED Task Self SERVICES BY Oriented Directed LEAN WHICH Service Best Performance FOCUSED AREA Level Practices Indicators FLEXIBLE Agreements MANAGED Benchmarking Continuous EMPOWERED THROUGH Training 5 Improvement PEOPLE UNDERPINNED CUSTOMER BY FOCUSED SYSTEMS INVESTMENT IMPROVEMENT

LEADERSHIP TEAM Shyamal Bhattacharjee, COO Mr. Bhattacharjee brings with him a diverse experience of work culture in various large scale industries mainly dealing in large workforces. He specializes in deployment and development of System Processes in all formats of Service Delivery models especially in the PAN India distributed model. An ardent team player and has the capacity to befriend anyone and maintain professional level relationship with all cadre of pro- fessionals. His friendly nature helps in reducing attrition to a bare minimum at all client sites. Shyamal directs a team of highly trained and dedicated Operations personnel. His attitude and self-disci- plined and motivational attitude helps in maintain good delivery levels all across our client list. Soumya Mukherjee, Vice President BD Mr Soumya Mukherjee is hard core Business Development person and has been in the IFMS Industry for the last 20 plus years. In his career he has had the opportunity to work IPCs such as Colliers International etc. Along with his capability as a Business Development stalwart, he has great hands-on experience on Opera- tions which facilitates the Ops Team to execute contracts. He has won the Colliers International National Award for best Leader in 2010 and also the Asia Award of Excellence in 2014 held at Da Nang Vietnam. Pratap Singh, AVP OPS Pratap is having an enriched service industry experience with an amazing skill set to deal with complex task in managing day to day operations. His Proven track record of developing procedures, service standards and operational policies, planning & implementing effective control measures ensures reduced running costs for both internal and external clients. Also possess a sound knowledge of all sort of statutory compliances. Ravinder Singh, GM OPS Ravinder is the backbone of our Operations team and having a rich experience of implementing standard operating procedure to our clients and serving them with the utmost dedication. He comes with a super- sonic experience and worked for 11 years with best of the brands like Knight Frank , A to Z , Hilton . Sanjay Kumar Singh, GM Business Development Sanjay Kumar is the business development professional with rich experience in strategy creation and execu- tion. By replicating few of the best practices and customizing solutions as per the client need is one of the unique proposition. He carries 12 years of service industry experience. An avid learner and academically sound 6

- Dependable partner Why Us? - Have separate tech arm continuously developing products for the FM space - Pan India footprint - Can link up all your pan India employee account - Quick implementation - Strong backup - Short response time - Deep financial strength - We provide tailored business plan 7

SAMS Differentiators “Productivity is never an accident , Its always the result of a commitment to excellence , intelligent planning , and focused effort. - Paul J Meyer 8

TECHNOLOGY HELP DESK REMOTE SITE In today’s scenario everything Dedicated help desk which Having Regional Offices in 4 is moving with the help of gives you a convenience to Zones technology reach us anytime Operation spread in Technology boosts performance majority of the parts of let it be machines, manpower Increase Productivity and a quick way to your concerns India. based operations or adding finesse to optimized Strong mechanism for a A very diverse & vibrant deliverables faster resolution, team across states for managing the sites Our Management has done prioritizing solutions on the seamlessly an intense study in to the go. Manpower services. Mixing this with its hands on experience of 36 years in this industry we are able to find out V19 Product for our clients. 9

PROBLEM AREA INTEGRAFTEEADTTU - Authentication of visitor IVM360 - Tedious task of managing manual Integrated records Visitor - Identification of visitor - Tailgating of people Management - Incorrect data & information System - No such advance technique - Security concern IVMS360 - Manpower Management - Communication Problem Integrated - Attendance Management Attendance - Erroneous Reports Management - Daily tracking of assigned task or work - No automated way of Repair & System Maintanance of assets or parts 10

TUERCEHSNOLOGY SOLUTION PROVIDER ILiV360 - Mobile no Verification with OTP - Electronic Record Entry system for longer Integrated period Security - Photo Identification with ID proof Solution for - Access given post approval from the Host Secured Living - Database on cloud - Appointments is a one click away IFM360 - Integrated security system, staff authenti cation, RFID, overstay management Integrated - Scheduled & Real time attendance Facility management - Customised Reports Management - Check list for all the assigned task with System photograph - Proof of all such parts are available - Maintenance of assets or parts 11

CORE COMPITENCIES - Organized around our customers, we specialize in providing “Tailored business solutions” - An “End to End” Integration of FM services - Experience of “Diverse Property Portfolios”, from Business Critical Facilities to Large Corporate HQ’s - We impact “Total Cost of Occupancy” through our business approach - “Guarantee Outcomes”, with the financial strength to stand behind our commitments - Successful history in delivering “Best Practice” - We’ve worked alongside some customers for almost “10 years” - We’re “Constantly Evolving”- from excellence in technology to key focus compliance and training programmes 12

“Execution is a specific set of behaviours and techniques that companies need to master in order to have competi- tive advantage. It’s a discipline of its own.” —Ram Charan and Larry Bossidy, Execution 13

“If you have always done it that way, it is probably wrong -Charkes Kettering 14

OUR SERVICES E&M Services Power Supply SOFT Front office HVAC Systems SERVICES Security Systems Electrical Systems Meeting Rooms Fire Detection & Fighting House Keeping Guest House Maintenance System Concierge Services Stationary Building Automation Physical Security Catering Plumbing & Sanitary Security Services Mail Sewage Treatment Painting & Polishing Room AMC Management Sniffer Dogs Horticulture Utilities Management Water Proofing Façade cleaning CCTV & Access control Electronic Surveillance Reprographics Pest Control SUPPORT Personal Security SERVICES Carpentry Guest House Civil Works Environmental Management 15 Car Park Management Liaison with Govt. & Civic Authorities Statutory compliance Gardening Renewal of License

Our open range serves as an excel- lent metaphor for today’s modern work space – unbounded, uncharted to a large extent, and full of opportunities. 16

OUR CLIENTS 17

OUR PRESENCE 16 years 30 Million sq. ft., 140 sites, 22 states , 42 cities 6000+ direct employees 90 major clients Facilities:Offices, Commercial, Residential, Manufacturing, Re- tail, Critical Facilities, etc 18

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Plot No. 14, Sector 44, Institutional Area, Gurgaon-122003 +91 124 6753700 +91 9599811700 [email protected] www.samsfacilities.com