Appearance & Grooming.(Trailborn)

GARPOPEOAMRINAGNCE & Trailborn is devoted to diversity and self-expression, and wants each of its teammates to embrace their individuality and to nurture self-expression, empowerment, and inclusion, consistent with the expectations customers have for a company like Trailborn. The way I look and the way I dress create an important first impression, telling our guests and other teammates about my personal habits and professional commitment. It is imperative that this first impression be both positive and memorable. These appearance and grooming rules pertain to both 1 uniformed and non-uniformed teammates. Following these guidelines will ensure that all teammates reflect the high standards and image of Trailborn on a daily basis in their personal attire and grooming, while at work or on property. When you host a party, you aim to look your best and we look at our jobs atEvery teammate is an ambassador of Trailborn exactlyand will reflect the same way: show up at Appearance & Grooming

2 Appearance & Grooming • Nails must be kept well-groomed and clean. When in doubt, shorter is your best. These guide-lines were created better. in that spiritcompany’s vision and values. • Jewelry must be limited to avoid The Essentials: creating noise or the risk of catching on objects at work. In terms of • High standards of personal grooming piercings, Trailborn asks for discretion and hygiene are expected at all times. and will potentially ask for specific Hair must be clean and controlled. adjustments. If my hair is dyed, it must be maintained; no half-dyed hair will be • Teammates who work outdoors may permitted. Neat and clean facial hair wear their personal sunglasses, if is permitted. Food service workers needed. Trailborn will let me know and housekeepers are required to which styles are approved. wear their hair pulled away from their faces. Folks working in the kitchen are • If I have tattoos with potentially required to wear provided ballcaps. offensive words, terms, logos, pictures, cartoons, or slogans I may • I will wear my provided uniform and be asked to cover them if deemed follow the uniform guidelines (for inappropriate. I am not permitted to Trailborn and for Casa Colina) when swear or make hateful comments or working and on property. I am free to lewd jokes in the workplace – neither launder my uniforms at home. can my tattoos. • Footwear should provide support, • If I smoke and take smoke breaks comfort and safety and comply with I will do so off property, or, at a specific uniform requirements and minimum, outside and out of view be in good condition. of Trailborn guests. Smokers must

use mouthwash and breath mints to eliminate smoker’s breath. If smoking during a shift, I must ensure that my clothing is free of smoking odor. • Chewing gum is not permitted on duty. • Heavy use of cologne or perfume is discouraged; I may use it only sparingly. • I may seek guidance on this from my supervisor or the Department of People & Culture. If I need a medical or religious accommodation to the dress code, I should contact the Department of People & Culture. Appearance & Grooming 3