Emergency Management Program
Table of Contents: Document Title: Executive Summary Document Reference: Management of Gas Emergencies Executive Summary Management of Non‐Gas Emergencies EMG‐PRO‐001 List of Annexes EMG‐PRO‐002 Emergency Management Risk Assessment Summary EMG‐PRO‐001A1 Natural Gas Curtailment EMG‐PRO‐001A2 General Facility Emergency Plans EMG‐PRO‐001A3 Forms EMG‐PRO‐001A4 Landowner Information EMG‐PRO‐001A5 Metallurgical Laboratory Failure Examination Protocol EMG‐PRO‐001A6 Plan Holder List EMG‐PRO‐001A8 Contact References EMG‐PRO‐001A9 Emergency Management Program Summary for Responders EMG‐PRO‐001A10 External Resource Manual EMG‐PRO‐001A11 Regional Community Maps (Maps redacted) EMG‐PRO‐001A12 EMG‐PRO‐001A13
Emergency Management – Executive Summary Table of Contents Policy & Commitment ................................................................................................... 2 Goals & Objectives........................................................................................................ 2 Incident Management System ...................................................................................... 3 Hazard Identification, Assessment & Control ......................................................... 3 Incident Command .................................................................................................... 3 Communications ........................................................................................................... 4 Stakeholder Liaison in Preparation for Emergency Response.............................. 4 Training & Continual Improvement .......................................................................... 4 Centra Transmission Holdings Inc. Centra Pipelines Minnesota Inc. 1
Emergency Management – Executive Summary Policy & Commitment Centra Pipelines (which includes Centra Transmission Holdings Inc., and Centra Pipelines Minnesota Inc.) has developed and maintains an Emergency Management Program for all of its operations. This program is used for emergencies and supports the company’s commitment to prepare for, and respond to, emergencies of all types. Centra Pipelines is committed to the safe operation of its natural gas facilities above all other concerns. This commitment transcends all other actions whether during normal operations, planning, or implementation of the Emergency Management Program, the focus shall be conducted with the highest possible standard in protection of the health and safety of the general public, employees, the environment, and limitation of property damage. Centra Pipelines’ program documents, EMG‐PRO‐001, Management of Gas Emergencies, and EMG‐PRO‐002, Non‐Gas Emergencies outline the specific sequence of response actions necessary to meet the objectives identified above. Reiterated, the priority sequence for Centra Pipelines’ response actions is, first, the safety and preservation of life, followed by the protection of property and the environment. Goals & Objectives The objective of Centra Pipelines' Emergency Management Program is to ensure Preparedness in the response process in order to protect all who come in contact with Centra Pipeline’s natural gas transmission pipeline and associated facilities. Transportation of natural gas by pipeline has an excellent safety record as does Centra Pipelines. However, incidents do occur; and the Emergency Management Program is designed to properly identify and respond to an emergency, regardless of origin. Preparedness, so that that all events including potential emergencies involving Centra Pipelines operations and facilities are effectively managed and responded to appropriately, with first priority being the preservation of human life. The following are key elements in the Emergency Management Program involving gas emergencies necessary to achieve the objectives as outlined above: Emergency Preparedness Policy Purpose and Scope of Procedure Coverage General Facility Identification Information System Description Emergency Response Areas System Map Centra Transmission Holdings Inc. Centra Pipelines Minnesota Inc. 2
Emergency Management – Executive Summary Incident Management Communication Protocol Emergency Management Program Continuous Review Training and Coordination of Resources. NOTE: There is a similar outline for non natural gas emergencies. Incident Management System Hazard Identification, Assessment & Control As referenced in Centra Pipelines’ Emergency Management Program, the hazards likely to occur based on the nature of an emergency, what is involved and geography, along with the potential consequences to be prevented or addressed, are considered as part of on‐going program development and review. The Centra Pipelines Emergency Management Program addresses all hazards applicable to its operations, including site, area or process specific hazard identification and consequence assessment. Other elements of the Centra Pipelines Integrated Management System addresses hazard and risk assessment. Consultation with various stakeholders is conducted annually during the development or updating of Centra Pipelines’ emergency management processes. Centra Pipelines’ EMG‐PRO‐002, Non‐Gas Emergencies, supports response and decision making specific to fire and/or explosion (those not related to natural gas), injury or illness, chemical substance release, weather related anomalies (e.g., storms, floods, etc.) and security threats. Incident Command Centra Pipelines applies an Incident Command System (ICS) ‐based event management process in responding to emergencies; the Centra Pipelines’ ICS is outlined in the Centra Pipelines’ Emergency Management Program. The use of an ICS provides many benefits for Centra Pipelines’ emergency response, including: • A clearly defined chain of command. • A scalable response structure promoting the efficient use of resources to ensure responsibilities are fulfilled. • Common terminology supporting interoperability between Centra Pipelines and other responding agencies and organizations. Centra Transmission Holdings Inc. Centra Pipelines Minnesota Inc. 3
Emergency Management – Executive Summary Centra Pipelines typically coordinates the initial and ongoing response to an emergency, with a unified command by the local authority and/or first responders as the emergency requires. Communications Stakeholder Liaison in Preparation for Emergency Response As outlined in the Emergency Management Program of the Centra Pipelines Integrated Management System, Centra Pipelines assigns responsibilities applicable to different responder roles, including requirements for notifying and engaging outside stakeholders. These stakeholders include Centra Pipelines’ customers and suppliers, first responders, landowners, the public, municipalities, law enforcement, Indigenous communities, federal, provincial and state regulatory agencies, and the media. Consultation with stakeholders is an on‐going process conducted in person, over the phone, through mail‐outs and/or via information technology methods. Training & Continual Improvement The completeness, accuracy and effectiveness of Centra Pipelines’ Emergency Management Program is reviewed regularly (at least annually) and through quarterly tabletop emergency response exercises, and every three years with a full‐scale emergency exercise that involves key stakeholders. This training and reviews include discussion around equipment availability and placement, as well as contractors and other resources for response, control and remediation. Training is completed at all levels of Centra Pipelines, with involvement of senior management in major exercises. Scenarios are developed based on hazards present at the particular location involved in the training, and with continual improvement in mind. Where possible, external agencies, responders and regulators are included in emergency response exercises, particularly major exercises. This involvement provides an opportunity for continuing education so these stakeholders who may be called upon for support during an emergency, are aware of hazards and protocols to follow during a Centra Pipelines’ emergency. This involvement also provides an opportunity for relationship development between Centra Pipelines’ responders, external responders and agencies and regulators. Stakeholders are also provided with information about hazards and protocols as part of the annual program updating process. Centra Transmission Holdings Inc. Centra Pipelines Minnesota Inc. 4
Management of Gas Emergencies 1‐800‐770‐3039 (24 Hour Emergency Number) Revision Date: M arch 23, 2022 This Procedure provides information and procedures that will assist Centra employees and emergency responders in conducting emergency response operations to ensure the primary objectives of protecting lives first, then property, the environment, and continuity of service to our customers. EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 1 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 29 Mar 21 Contents 1. Procedure Introduction Elements ...................................................... 4 1.1. Emergency Preparedness Policy ...................................................................................... 4 1.2. Purpose and Scope of Procedure Coverage ..................................................................... 4 1.3. General Facility Identification Information ...................................................................... 6 1.4. System Description ......................................................................................................... 7 1.5. Emergency Response Areas ............................................................................................ 8 2. Incident Management System ......................................................... 13 2.1. Emergencies ‐ Hazard Identification and Assessment .................................................... 13 2.2. Emergency Level Definitions ......................................................................................... 15 2.3. Discovery Scenarios and Initial Response ...................................................................... 17 2.4. Discovery Scenarios and Initial Response ...................................................................... 17 2.5. Procedures for Identified Hazards ................................................................................. 21 Hazards or potential hazards resulting from natural disasters ......................................... 21 Hazards or potential hazards resulting from fire or explosion near but not directly involving natural gas facilities ......................................................................................... 21 Hazards or potential hazards resulting from an explosion or fire directly involving a pipeline facility ................................................................................................................ 21 Dangerously low or high system pressures ....................................................................... 23 Hazardous gas levels detected inside or near buildings .................................................... 24 Leaks that are hazardous to life or property or the safe operation of the gas system ....... 25 2.6. Incident Command ....................................................................................................... 27 2.7. Emergency Operations Center and Assembly Areas ...................................................... 29 2.8. Remedial Operations .................................................................................................... 32 CENTRA’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 2 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 29 Mar 21 2.9. Dealing with the Media ................................................................................................. 32 2.10. Organization Chart – Internal/External Emergency Response Roles .............................. 34 3. Communications Protocol ................................................................ 44 3.1. Gas Control ................................................................................................................... 44 3.2. Centra Personnel .......................................................................................................... 44 3.3. Emergency Response Agencies ..................................................................................... 45 3.4. Regulatory Agencies ..................................................................................................... 45 3.5. Industrial Customers ..................................................................................................... 50 3.6. LDC Customers .............................................................................................................. 50 3.7. Natural Gas Supplier ..................................................................................................... 50 3.8. Failure Investigation – Materials Testing Laboratories .................................................. 50 3.9. Public ............................................................................................................................ 51 4. Emergency Management Program Continuous Review and Improvement ............................................................................................... 52 5. Training and Coordination of Resources ........................................... 52 5.1. Table Top and Mock Emergencies ................................................................................. 53 5.1.1. Table Top Emergency Exercise ........................................................................... 53 5.1.2. Mock Emergency Exercise .................................................................................. 53 CENTRA’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 3 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 1. Procedure Introduction Elements 1.1. Emergency Preparedness Policy An emergency is a present or imminent event that requires prompt coordination of actions and special regulation of persons or property to protect the health, safety or welfare of people or to limit damage to property or the environment. Above all other concerns Centra is committed to the safe operation of its natural gas facilities. All actions taken by Centra personnel, during normal operations or in the planning and implementation of this Procedure, shall be conducted with the highest possible standard in protecting the health and safety of employees, the public, and the environment. The Director of Pipeline Operations is responsible for maintaining the Emergency Management Program, including this Procedure, in compliance with applicable regulatory requirements of Federal, State, and Provincial administrative authorities in the United States and Canada. Changes are made and documented in accordance with the Management of Change Procedure. When changes are approved, employees are automatically notified of the changes via email. Centra is responsible for ensuring that each employee maintains a current and practical understanding of these procedures on an ongoing basis. When a change is made to this Procedure the Management of Change document will identify if additional training is required. Employees shall request guidance and/or additional training as may be required to maintain adequate knowledge relating to emergency response. 1.2. Purpose and Scope of Procedure Coverage Centra owns and operates a natural gas transmission pipeline as described herein. Natural gas pipelines including the facilities covered by this Procedure have a very good operating and safety record. That said pipeline incidents do occur. This Procedure provides information and procedures that will assist Centra employees and emergency responders in conducting emergency response operations to ensure the primary objectives of protecting lives first, then property, the environment, and continuity of service to our customers. The Procedure is divided into two sections: Procedure Introduction Elements Emergency Preparedness Policy Purpose and Scope of Procedure Coverage General Facility Identification Information System Description Emergency Response Areas System Map Core Procedure Elements Incident Management Communications Protocol EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 4 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 Emergency Management Program Continuous Review and Improvement Training and Coordination of Resources During an emergency Centra employees may need access to other company Programs and Procedures. All Programs, Procedures, and program records are available to all employees and are present on the company’s SharePoint Site. Programs available on the SharePoint site include the Integrated Management System and the Integrity Management, Safety Management, Environmental Protection, Security Management, and Damage Prevention/Public Awareness Programs. For this Procedure to be effective, it shall be made available to and reviewed by all appropriate company personnel. An annual review of the Emergency Management Program (EMP) will be conducted to ensure that contents are up to date and continue to adequately provide for prompt and effective emergency response. Any deficiencies found during the review will be addressed promptly using the Management of Change process and the updated Program will be distributed to Program holders identified in the Program holder List in EMG‐PRO‐001A9. This review will be documented on the EMP Review and Revision Record. In addition, a liaison will be established and maintained with emergency response agencies and organizations to make them aware of the Emergency Management Program and to plan coordinated response to potential incidents that may occur on Centra facilities. Training that includes exercises reflecting various emergency response scenarios shall be conducted with employees and emergency responders to ensure qualified response to potential emergencies involving Centra facilities. Tabletop training exercises will actively consider improvements into the training documentation summary. A post training evaluation shall be included following field training exercises to determine whether there is any need for improvements. This Procedure is intended to comply with the requirements of the United States CFR 49 Part 192 and the requirements of Canada’s Onshore Pipeline Regulations including the April 2002 letter from the Canada Energy Regulator (CER) (formerly the National Energy Board (NEB)) clarifying their expectations for Emergency Response Preparedness. Since the publication of the 2019 version of the EMP in March of 2019, the following name changes of entities associated with the EMP have taken place: The National Energy Board (NEB) is now known as the Canada Energy Regulator (CER); TransCanada Pipelines is now known as TC Energy; and Union Gas Limited is now known as Enbridge Gas Inc. The above names are considered synonymous throughout the EMP and its procedures. Formal revisions will be expedited according to the specified review cycle for these documents. EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 5 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 1.3. General Facility Identification Information 1. Operator ‐ Centra Transmission Holdings, Inc. (Canada), Centra Pipeline Minnesota, Inc. (US) (AKA Centra Pipeline or Centra) 2. US Operator ID 31024 3. Centra Offices Company Headquarters Operations Office Centra Pipeline Centra Pipeline 2324 Main Street 312 4th Street London, Ontario N6P 1A9 Rainy River, Ontario P0W 1L0 Phone: 519‐652‐5357 Mailing Address Fax: 519‐652‐0428 US Box 1105 Baudette, MN 56623 Integrity Office/Shop Canada Box 724 Rainy River, ON P0W 1L0 Centra Pipeline 11 Brigham Road Phone: 888‐852‐3194 Emo, Ontario P0W 1E0 Fax: 807‐852‐1219 Phone: 807‐482‐1039 4. Facilities Location – Transmission facilities are located in Manitoba, Ontario Canada and Minnesota (See System Description) EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 6 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 1.4. System Description The following is a description of the Centra Pipeline system (assets) and the governmental regions in which the system is located. The government agencies in these regions have primary responsibilities for emergencies occurring within their jurisdiction. All these agencies have received information regarding the Centra Pipeline assets present in their communities. The locations of Centra assets are shown on the Emergency Response Maps in EMG‐PRO‐001A4 of the EMP and Emergency Response Areas are identified below in Section 1.5. The facilities owned and operated by Centra Pipeline originate at Station 43 of the TC Energy pipeline system, which is 15 km. (9 m) east of Richer Manitoba, on Trans‐Canada Highway #1. The custody transfer point between Centra and TC Energy is approximately 110 meters north from ditch edge of the west bound traffic lane of the Trans‐Canada Highway. The gas is metered by TC Energy and is carried in Centra’s pipeline into the Spruce Siding Meter Station. This site contains additional metering and pressure regulation equipment and is the location where odorant is injected into the system. The Spruce Siding Station is located in the Regional Municipality of Reynolds (RM of Reynolds), Manitoba. The 12” pipeline leaves Spruce Siding Station and heads southward through the St. Labre and Badger Block Valves and has a maximum allowable operating pressure of 802 psig. The pipeline then turns south, south east to the Sprague Compressor Station consisting of a 1300 hp Solar Saturn Compressor, controlled by Enbridge ‐ Gas Control (all references to Gas Control means Enbridge – Gas Control). All of the above assets are owned and operated by Centra. They are located in the Regional Municipality of Piney (RM of Piney), Manitoba. There is one tap off the mainline near Vassar, Manitoba serving an industrial customer in that area. The station serving this industrial customer is owned and operated by Centra Gas Manitoba. After leaving Sprague, the pipeline enters the United States, about 3 km (2 miles) downstream of the Sprague Compressor Station. The pipeline serves the communities of Roseau, Lakewood, Warroad, and Baudette through Town Border Stations that, with the exception of Lakewood, are owned and operated by Centra. The distribution systems are owned and operated by Minnesota Energy Resources Company (MERC). There are block valves located at Warroad, Williams, Baudette, the Roseau lateral tap, and one just over 1 mile northeast of the Roseau TBS. The pipeline heads from the Baudette TBS approximately 1.6 km (1 mile) where on the southwest side of the river it splits into 2 pipelines before it crosses the Rainy River into Canada on the northwest side of the river. There are block valves for both lines each side of the Rainy River. The single 12” pipe travels east for approximately 3 km (2 miles) to the Rainy River Block Valve and Rainy River TBS. The pipeline then continues east for approximately 5 miles to the Rainy River Compressor Station. The Rainy River Block Valve and Compressor Station are located in Dawson Township. This compressor station also consists of a 1300 hp Solar Saturn Compressor, controlled by Gas Control. From the compressor station the pipeline continues east through the following municipalities: EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 7 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 10 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 11 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 2. Incident Management System This section of the Procedure is intended to provide detailed emergency response instructions and expectations. Because emergency response agencies along Centra’s system utilize some form of the Incident Command System (ICS) for emergency response, Centra’s incident management will also be guided by the principles of ICS. Centra will work with emergency response agencies and other stakeholders to provide a coordinated response to protect public safety, property and the environment. While this section provides detailed instructions, these procedures cannot consider every possible emergency. These procedures are provided to form a foundation that can easily be expanded to many other emergencies, if personnel are familiar with these procedures and apply good judgment and common sense. 2.1. Emergencies ‐ Hazard Identification and Assessment There are many different events that can create emergencies involving Centra’s transmission facilities. Those events could be the result of: 1. Human Activities – excavation, transportation accidents, vandalism, terrorism, etc. 2. Acts of Nature – tornadoes, floods, wild fires, severe summer or winter storms, etc. 3. Equipment / Material failure – pipe defects, pressure regulating equipment, improper installation or operation, etc. Hazard identification and risk assessment for Emergency Management are conducted in accordance with the Risk Management and Risk Assessment Procedures. Risk Assessments also identify the controls used to mitigate the identified hazard/risks. Results of the latest risk assessment can be found in QuickBase under the Risk Management app. EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 13 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 2.2. Emergency Level Definitions Any potential emergency requires an immediate response and shall be classified using the following Emergency Level Definitions. Emergency levels correspond with incident types identified in the Incident Command System (ICS) so emergency responders can recognize the scale of an emergency when the emergency level is communicated to them. The Emergency Level must be communicated to Gas Control and all other personnel involved with the emergency response including emergency response agencies. Type 5 Emergency A Type 5 emergency shall be declared when the emergency is contained within the boundaries of a facility and can be totally controlled by company personnel without external responder support. No immediate threat to the public, company personnel or the environment. Type 4 Emergency A Type 4 emergency shall be declared when there is no immediate threat outside company property, but the potential exists to extend beyond property boundaries and may become a threat to the public, company personnel or the environment. Outside services and government agencies are likely to be directly involved. Type 3 Emergency A Type 3 emergency shall be declared when there is an immediate threat to life, property, or the environment. External responder support is required to assist company personnel to totally control the emergency. A Type 3 emergency could also involve volume curtailment and/or Force Majeure situations. In a Force Majeure situation Centra personnel will consult with Gas Control regarding the extent of the curtailment and provide Gas Control with a completed curtailment form(s). Gas Control will distribute the completed form(s) to the affected shipper(s). Note: It is not anticipated that Centra would have an emergency of the scale that would correspond to Type 1 or 2 ICS incidents. Type 2 Emergency A Type 2 emergency extends beyond the capabilities for local control and is expected to go into multiple operational periods. A Type 2 incident may require the response of resources out of area, including regional and/or national resources, to effectively manage the operations, command, and general staffing. Operations personnel normally do not exceed 200 per operational period and total incident personnel do not exceed 500 (guidelines only). Type 1 Emergency EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 15 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 A Type 1 emergency is the most complex, requiring national resources for safe and effective management and operation. Operations personnel often exceed 500 per operational period and total personnel will usually exceed 1,000. If conditions change during an emergency to the extent that the emergency meets the criteria of a different emergency level, the level must be either upgraded or downgraded depending on the criteria that is met. The change in emergency level must be communicated to all personnel involved with the emergency response including emergency response agencies. The termination of an emergency will occur whenever the conditions noted in section 2.1 no longer exist. EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 16 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 2.3. Discovery Scenarios and Initial Response Discovery of a potential emergency involving the hazards identified above will likely result from one of the following sources: 1. Gas Control will observe, or a third party may report an abnormal operating condition such as an unusual increase or decrease in pressure or flow which could be an indication of a potential emergency condition. Initial Response: The Gas Control group shall be responsible to manage the system operation by conferring with Centra personnel and assisting with both manual and remote adjustments to minimize hazards to life and property and as practicable meet the system throughput capacity requirements resulting from the emergency. Gas Control personnel will be responsible for the effective management of these obligations and will arrange for assistance as required. 2.4. Discovery Scenarios and Initial Response Discovery of a potential emergency involving the hazards identified above will likely result from one of the following sources: 2. Gas Control will observe, or a third party may report an abnormal operating condition such as an unusual increase or decrease in pressure or flow which could be an indication of a potential emergency condition. Initial Response: The Gas Control group shall be responsible to manage the system operation by conferring with Centra personnel and assisting with both manual and remote adjustments to minimize hazards to life and property and as practicable meet the system throughput capacity requirements resulting from the emergency. Gas Control personnel will be responsible for the effective management of these obligations and will arrange for assistance as required. Gas Control shall take actions to identify, confirm the emergency by: Evaluating the validity and impact of the emergency as it pertains to system throughput capacity Contacting operations / standby personnel and make them aware of the problem. EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 17 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 Managing the system operation by assisting Centra with both manual and remote adjustments to primarily minimize hazards to life and then property (including emergency shutdown or pressure reduction as necessary) and to meet the requirements of Field Operations and customers on a best efforts basis. Establishing and coordinating communications between operations personnel and emergency responders as directed by Centra personnel to ensure that two way communications are maintained. Contacting Centra Management Personnel as directed by Centra standby / operations personnel. Gas Control personnel to advise shippers and suppliers of any reduction in system capacity that affect either supply or delivery, and advise Centra Commander regarding initiating curtailment of shippers and/or Force Majeure to match consumption to impaired throughput. Curtailment of interruptible customers, if applicable, and/or Force Majeure to match consumption to impaired throughput. Providing support as requested by the operations person / standby operations person 3. Centra operations personnel could discover the condition during the performance of daily tasks, or an emergency condition could result from a task that is being performed. Initial Response: Employee shall take appropriate actions to protect themselves and the public, notify appropriate emergency response agencies, Gas Control, and Centra management personnel. Specific responsibilities include: Determine through communication with Gas Control and site investigation, the extent of the emergency. Based on findings, assign an initial emergency Level to the situation. Start a Log of phone calls, including details of the conversation. It is also important to note whether calls made were in fact answered. Take all steps possible that can be performed safely to control/manage the emergency and minimize hazards to life and then property (including evacuation of people, emergency shutdown or pressure reduction as necessary) and meet the requirements of Centra customers on a best efforts basis. EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 18 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 Contact appropriate responder groups to aid and coordinate planned and actual responses with those groups. Maintain communications with emergency responder groups either directly or through Gas Control. The exact assembly location will be identified by Centra personnel when they place the call requesting assistance. This location will be a safe distance upwind of the location where the emergency condition occurs. Re – evaluate the emergency level once the extent of the emergency is known and act accordingly. Call Centra operations personnel and request support as deemed to be necessary. If required, after consultation with management personnel, call Contractor personnel to provide support. Ensure management is kept informed of the events as they occur and follow directions given. Reports of potential emergencies are recorded on an Event Record in QuickBase. General Procedures The following procedures describe general guidelines for responding to and dealing with potential hazards identified with the operation of Centra natural gas facilities. Specific procedures will vary depending on the actual circumstances associated with an incident. Protect Life The top priority in responding to emergencies is to protect life if: 1. Emergency response personnel have not been notified call 911 or other emergency number for the Emergency Response Area (Section 1.5) in which the emergency is taking place. 2. Hazardous gas levels detected inside or near buildings represent an extreme hazard to life and property. Verify that any Centra or Local Distribution Company (LDC) customers that may have experienced unsafe operating pressures did not develop hazardous conditions within their facilities i.e., hazardous levels of gas inside. If hazardous conditions are found in customer facilities, evacuate the premises moving occupants to a safe location and follow procedures for Hazardous gas levels detected inside or near buildings. EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 19 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 3. If gas is detected outside, buildings adjacent to the area where the leak is detected must be checked as soon as practicable to determine if gas has migrated inside. If gas is detected inside a building, buildings adjacent to the affected structure must be checked for migrating gas. Any structures or areas where gas concentrations are hazardous or may become hazardous must be evacuated moving occupants to a safe location. Identify and remove any potential sources of ignition and ventilate structures when it can be done safely. 4. Move people and personnel away from the immediate area of the emergency to a safe location. Initial Emergency Planning Zone (evacuation distance) is a minimum of 800 feet (244 meters, roughly just over 2 city blocks). This distance should be adjusted based on existing and changing conditions. 5. Determine the extents or perimeter of the emergency by checking the surrounding area for indications of hazardous conditions such as leaks inside and outside buildings, fires, etc. and immediately evacuate areas that are found to be hazardous or could potentially become hazardous. 6. When long term facilities are required to safely accommodate evacuees, employees will work with local officials to locate appropriate accommodations. 7. Make operational changes that curtail services to customers. This shall be done in accordance with the company’s Gas Curtailment Policy found in EMG‐PRO‐001A3. Protect Property and the Environment After life safety concerns have been addressed, initiate actions that will protect property that may be involved in the emergency: 1. Work with fire department officials to provide fire protection for structures and equipment that are endangered 2. Consider operational changes that can be made to mitigate the hazards and implement any changes that can be accomplished safely to reduce or eliminate the hazard without unnecessarily affecting service to customers. In extreme emergencies, the decision may have decision may have to be made to make operational changes that curtail services to customers. This shall be done in accordance with the company’s Gas Curtailment Policy found in EMG‐PRO‐ 001A3 of the Emergency Management Program. See Emergency Response Checklist in EMR‐PRO‐001A5. EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 20 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 2.5. Procedures for Identified Hazards The following procedures describe general guidelines for responding to and dealing with potential hazards identified with the operation of Centra natural gas facilities. Specific procedures will vary depending on the actual circumstances associated with an incident. Hazards or potential hazards resulting from natural disasters In the area of Centra’s facilities the natural disasters that could potentially cause an incident include tornadoes, lightning, wild fire or flooding. Incidents could result in a hazardous leak(s), fire, explosion, unsafe operating pressures, and interruption of service. General procedures for each of these potential hazards are specified below. Facilities that may have been exposed to the damaging effects of natural forces must be inspected for leaks, damage and proper operation once the event has subsided. Hazards or potential hazards resulting from fire or explosion near but not directly involving natural gas facilities A fire or explosion near natural gas facilities has the potential for damaging facilities resulting in a hazardous leak(s), fire or explosion directly involving natural gas facilities, unsafe operating pressures and interruption of service. When a fire and/or potential explosion threatens natural gas facilities actions shall be taken to protect the facilities to prevent those facilities from becoming involved in and contributing to the emergency. Such actions include: Protecting facilities with firefighting equipment Isolating jeopardized facilities if it can be done without adversely affecting system serviceability Preparing in case the fire or explosion becomes directly involved with gas facilities After the fire and/or explosion hazard has been mitigated natural gas facilities that could have been damaged must be inspected for leaks, damage and proper operation. Hazards or potential hazards resulting from an explosion or fire directly involving a pipeline facility Fire and/or explosions that directly involve natural gas facilities are an extreme hazard to life and property. The following procedures must be followed: 1. Protect Life a. Move people and personnel away from the immediate area of the emergency to a safe location. Initial Emergency Planning Zone is a minimum of 800 feet (244 meters). This distance should be adjusted based on existing and changing conditions. b. Call 911 or other emergency number for the Emergency Response Area in which the emergency is taking place EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 21 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 c. Determine the extents or perimeter of the emergency by checking the surrounding area for indications of hazardous conditions such as leaks inside and outside buildings, fires, etc. and immediately evacuate areas that are found to be hazardous or could potentially become hazardous. d. When long term facilities are required to safely accommodate evacuees, employees will work with local officials to locate appropriate accommodations. 2. Protect Property After life safety concerns have been addressed, initiate actions that will protect property that may be involved in the emergency: a. Work with fire department officials to provide fire protection for structures and equipment that are endangered b. Consider operational changes that can be made to mitigate the hazards and implement any changes that can be accomplished safely to reduce or eliminate the hazard without unnecessarily affecting service to customers. In extreme emergencies, the decision may have to be made to make operational changes that curtail services to customers. This shall be done in accordance with the company’s Gas Curtailment Policy found in EMG‐ PRO‐001A3. 3. Initiate Remedial Operations After life and property are protected, remedial operations may begin. In most cases this will include contacting contractors, consultants, engineers and other additional resources that will be necessary to conduct remedial operations to further control the emergency and repair the facilities involved in the emergency. Contact information for various external resources can be found in the External Resource Manual. In addition, any emergency that meets the criteria for an “Incident” as defined by PHMSA, the CER or MnOPS must be reported in accordance with requirements specified. 4. Use the Communications Protocol to keep the appropriate stakeholders including customers, public officials, regulatory agencies and the public apprised of ongoing emergency operations. 5. Restoration of Service After the emergency is rendered safe and if service to any segment of the system is interrupted, employees shall follow procedures contained in the Operations and Maintenance Manual to safely reinstate service. Restoration of service shall be done in accordance with INT‐PRO‐017 System Startup and Shutdown of the Integrity Management Program . 6. Consider and follow Failure Investigation procedures throughout emergency operations. 7. Initiate Management of Change Procedures to modify O&M or other procedures as necessary to prevent recurrence. EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 22 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 Dangerously low or high system pressures Low Pressure 1. Determine whether the low‐pressure condition could have created unsafe operating conditions on any affected facilities i.e. delivery pressures low enough to interrupt pilot operation. Verify that any Centra or LDC customers that may have experienced unsafe operating pressures did not develop hazardous conditions within their facilities i.e. hazardous levels of gas inside. If hazardous conditions are found in customer facilities, evacuate the premises moving occupants to a safe location and follow procedures for Hazardous gas levels detected inside or near buildings. 2. Work with LDCs or other affected customers to safely restore system to normal operating pressure in accordance with INT‐PRO‐017 System Startup and Shutdown of the Integrity Management Program and customer policies for restoration of service. 3. Investigate and document failure that resulted in the low pressure condition in accordance with Failure Investigation procedures and initiate Management of Change Procedures to modify O&M procedures as necessary to prevent recurrence. 4. In addition, any emergency that meets the criteria for an “Incident” as defined by PHMSA, the CER or MnOPS must be reported in accordance with requirements specified. High Pressure 1. Determine the cause of the overpressure and initiate actions to return the affected system to normal operating pressures, isolating the facilities that are causing the overpressure, operate the system on properly functioning redundant regulation equipment or by hand as necessary. 2. Determine whether the high‐pressure condition could have created unsafe operating conditions on any affected facilities i.e. delivery pressures exceeding the maximum operating pressure of connected equipment/facilities. Verify that any Centra or LDC customers that may have experienced unsafe operating pressures did not develop hazardous conditions within their facilities i.e. hazardous levels of gas inside. If hazardous conditions are found in customer facilities, evacuate the premises moving occupants to a safe location and follow procedures for Hazardous gas levels detected inside or near buildings. 3. Make necessary repairs and place system back into normal operation. 4. Investigate and document failure that resulted in the high pressure condition in accordance with Failure Investigation procedures and initiate Management of Change Procedures to modify O&M procedures as necessary to prevent recurrence. 5. Any emergency that meets the criteria for an “Incident” as defined by PHMSA, the CER or MnOPS must be reported in accordance with requirements specified. EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 23 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 Hazardous gas levels detected inside or near buildings Hazardous gas levels detected inside or near buildings represent an extreme hazard to life and property. When gas is first detected outside, buildings adjacent to the area where the leak is detected must be checked as soon as practicable to determine if gas has migrated inside. If gas is detected inside a building and the source of the gas cannot be readily identified and shut off, buildings adjacent to the affected structure must be checked for migrating gas. Any structures or areas where gas concentrations are hazardous or may become hazardous must be evacuated moving occupants to a safe location. Identify and remove any potential sources of ignition and ventilate structures when it can be done safely. The following procedures must be followed: 1. Protect Life a. Move people and personnel away from the immediate area of the emergency to a safe location b. Call 911 or other emergency number for the Emergency Response Area in which the emergency is taking place c. Determine the extents or perimeter of the emergency by checking the surrounding area for hazardous conditions such as leaks inside and outside buildings and immediately evacuate areas that are found to be hazardous or could potentially become hazardous. d. When long term facilities are required to safely accommodate evacuees, employees will work with local officials to locate appropriate accommodations. 2. Protect Property After life safety concerns have been addressed initiate actions that will protect property that may be involved in the emergency: a. Remove ignition sources and ventilate structures that contain hazardous levels of natural gas. b. Identify the source of the leak and take actions to mitigate the hazards implementing any operational changes such as isolating facilities or reducing pressures as can be accomplished safely to reduce or eliminate the hazard while minimizing the effect on service to customers. In extreme emergencies, the decision may have to be made to make operational changes that curtail services to customers. This shall be done in accordance with the company’s Gas Curtailment Policy found in EMG‐PRO‐001A3. EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 24 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 3. Initiate Remedial Operations After life and property are protected remedial operations may begin. In most cases this will include contacting contractors, consultants, engineers, pipeline operators and other additional resources that will be necessary to conduct remedial operations to further control the emergency and repair the facilities involved in the emergency. Contact information for various external resources can be found in the External Resource Manual. In addition, any emergency that meets the criteria for an “Incident” as defined by PHMSA, the CER or MnOPS must be reported in accordance with requirements specified. 4. Use the Communications Protocol to keep the appropriate stakeholders including customers, public officials, regulatory agencies and the public apprised of ongoing emergency operations. 5. Restoration of Service After the emergency is rendered safe and if service to any segment of the system is interrupted, employees shall follow procedures contained in the Operations and Maintenance Manual to safely reinstate service. Restoration of service shall be done in accordance with Section 10 of the O&M. 6. Consider and follow Failure Investigation procedures throughout emergency operations. 7. Initiate Management of Change Procedures to modify O&M or other procedures as necessary to prevent recurrence. Leaks that are hazardous to life or property or the safe operation of the gas system Leaks identified in this section will be the result of some type of catastrophic failure that may result in the release of large volumes of natural gas (burning or not), loss of service or restricted service to all or part of the system, and extreme hazards to life and property depending on the location of the incident. The following procedures must be followed: 1. Protect Life a. Move people and personnel away from the immediate area of the emergency to a safe location b. Call 911 or other emergency number for the Emergency Response Area in which the emergency is taking place c. Determine the extents or perimeter of the emergency by checking the surrounding area for hazardous conditions such as leaks inside and outside buildings and immediately evacuate areas that are found to be hazardous or could potentially become hazardous. d. When long term facilities are required to safely accommodate evacuees, employees will work with local officials to locate appropriate accommodations. 2. Protect Property After life safety concerns have been addressed initiate actions that will protect property that may be involved in the emergency: EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 25 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 a. Remove ignition sources and ventilate structures that contain hazardous levels of natural gas. b. Identify the source of the leak and take actions to mitigate the hazards implementing any operational changes such as isolating facilities or reducing pressures as can be accomplished safely to reduce or eliminate the hazard while minimizing the effect on service to customers. In extreme emergencies, the decision may have to be made to make operational changes that curtail services to customers. This shall be done in accordance with the company’s Gas Curtailment Policy found in EMG‐PRO‐001A3. 3. Initiate Remedial Operations After life and property are protected remedial operations may begin. In most cases this will include contacting contractors, consultants, engineers, pipeline operators and other additional resources that will be necessary to conduct remedial operations to further control the emergency and repair the facilities involved in the emergency. Contact information for various external resources can be found in the External Resource Manual. In addition, any emergency that meets the criteria for an “Incident” as defined by PHMSA, the CER or MnOPS must be reported in accordance with requirements specified. 4. Use the Communications Protocol to keep the appropriate stakeholders including customers, public officials, regulatory agencies and the public apprised of ongoing emergency operations. 5. Restoration of Service After the emergency is rendered safe and if service to any segment of the system is interrupted, employees shall follow procedures contained in the Operations and Maintenance Manual to safely reinstate service. Restoration of service shall be done in accordance with INT‐PRO‐017 System Startup and Shutdown of the Integrity Management Program . 6. Consider and follow Failure Investigation procedures throughout emergency operations. 7. Initiate Management of Change Procedures to modify O&M or other procedures as necessary to prevent recurrence. EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 26 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 2.6. Incident Command Centra personnel will work with public safety agencies and other stakeholders providing technical and safety information regarding the pipeline facilities and natural gas in general and will participate in Unified Command similar to what is depicted in the Incident Command Structure on the following page. The Unified command will promote the following: 1. Shared Incident Command Post/Emergency Operations Center In a Unified Command, incident facilities are co‐located or shared, bringing the responsible officials, Command Staffs, and planning elements together in a single Incident Command Post that will facilitate coordination of emergency response activities. 2. Single Planning Process and Incident Action Plan Unified Command will use a single planning process producing one Incident Action Plan aimed toward protection of the public, emergency response personnel, property and the environment. 3. Sharing of human and other resources Integrating multijurisdictional and/or multiagency personnel into various other functional areas may be beneficial. For example: Some local emergency response agencies have a designated Public Information Officer (PIO) who are familiar with the local media and can act as the Unified Command’s liaison. Local jurisdictions may have equipment and equipment operators that could aid in remedial or recovery operations. Emergency Management Agencies have access to various resources. Incident Commanders within the Unified Command must concur on the how these resources will be utilized. 4. Coordinated Process for Resource Ordering The Incident Commanders within the Unified Command work together to establish resource procurement procedures that allow for: Deployment of scarce resources to meet high‐priority objectives. Potential cost savings through agreements on cost sharing for essential services. EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 27 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 2.7. Emergency Operations Center and Assembly Areas In most cases the Emergency Operations Center (EOC) will be located at the pre‐determined EOC designated by the administrative authority in the area of the emergency operation. In remote locations, a mobile EOC may be necessary. If so, a rental travel trailer or RV can be utilized to house the EOC. The Contact Reference document, EMG‐PRO‐001A10 of the Emergency Management Program, contains contact information for Emergency Management Agencies in Manitoba, Minnesota, and Ontario. These agencies also have mobile resources that may be called upon in an emergency. There is an EOC jump kit located at the Rainy River compressor station. In the event responder groups are required to respond to an emergency occurring on the transmission system, the exact assembly location will be identified by Centra personnel when they place the call requesting assistance. This location will be a safe distance upwind of the location where the emergency condition occurs. Emergency Response Maps are provided in EMG‐PRO‐001A4. These maps can be used to plan access to any part of the system, identify points to control unauthorized access and to identify potential staging areas depending on the location of the incident. Initial Emergency Planning Zone (EPZ) is a minimum of 800 feet (244 meters). This distance should be adjusted based on existing and changing conditions. This zone is shown on the emergency response maps in EMG‐PRO‐001A4. EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 29 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 Community Emergency Operation Center Locations Community EOC Location Fort Frances, Ontario Town Hall 320 Portage Avenue Township of Chapple, Ontario Fort Frances, Ontario Township of Dawson, Ontario Tel: (807) 274‐9841 Township of Emo, Ontario Municipal Office Township of Morley 54 Barwick Road, Barwick, Ontario Tel: (807) 487‐2354 Town of Rainy River Dawson Municipal Office RM of Piney, Manitoba 211 Fourth St RM of Reynolds Rainy River, Ontario Tel: (807) 852‐3529 Municipal Office Queen Street Emo, Ontario Tel: (807) 482‐2378 Upstairs Meeting Room 11331 Highway #11 Stratton, Ontario Tel: (807) 483‐5337 Municipal Office Council Chambers Intersection of Fourth Street and Atwood Avenue, Rainy River, Ontario Tel: 807‐852‐3244 RM of Piney Administrative Office 6092 Boundary Street Vassar, Manitoba Tel: (204) 437‐2284 Prawda Fire Hall Corner of PTH 506 and Fire Hall Rd Prawda, Manitoba Tel: (204) 479‐3198. Koochiching County, Minnesota Law Enforcement Center Lake of the Woods County, Minnesota 715 4th Street Roseau County, Minnesota International Falls, MN Tel: (218) 283‐4416 Emergency Management County Administrative Complex 206 8th Ave SE Baudette, MN Tel: (218) 634‐ 2911 Emergency Management Roseau County Courthouse 606 5th Ave SW, Room 132 Roseau, Minnesota 56751 Tel: (218) 463‐3375 EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 30 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 31 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 2.8. Remedial Operations After life and property are protected remedial operations may begin. This may include contacting contractors, consultants, engineers and other additional resources that will be necessary to conduct remedial operations to further control the emergency and repair the facilities involved in the emergency. Contact information for various external resources can be found in the External Resource Manual. In addition, any emergency that meets the criteria for an “Incident” as defined by PHMSA, the CER or MnOPS must be reported to the jurisdictional authority within one hour of the determination that the event meets the criteria. 1. Consider and follow Failure Investigation procedures throughout emergency operations. 2. Make necessary repairs and prepare to place system back into normal operation. 3. Determine whether system operating pressures could have created unsafe operating conditions on any affected facilities i.e. delivery pressures low enough to interrupt pilot operation or high enough to damage connected facilities. 4. Work with LDCs or other affected customers to safely restore system to normal operating pressure in accordance with INT‐PRO‐017 System Startup and Shutdown of the Integrity Management Program and customer policies for restoration of service. 5. Keep the appropriate stakeholders including customers, public officials, regulatory agencies and the public apprised of ongoing emergency operations. 6. Initiate Management of Change Procedures to modify O&M or other procedures as necessary to prevent recurrence. 2.9. Dealing with the Media Media communications shall be the prime responsibility of the Project Team Leader or Senior Management. The media can be useful in relaying important information to the public during a pipeline emergency. Due to the location of Centra’s facilities it is likely that radio and newspaper will be the only media resources that will be available for disseminating information to the public. In the event of an emergency the project team leader or senior management member will prepare a media release that, at a minimum, provides the following information where applicable (Sample Incident News Release): 1. Description, location and extent of the emergency EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 32 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 2. Safety instructions to members of the public affected by the emergency a. If you smell gas: i. Move immediately to a safe location ii. Do not operate light switches, garage door openers, phones, electronic equipment, or open flames until you are in a safe location (these can be ignition sources) iii. After you are in a safe location call 1‐800‐770‐3039 and 911 to report the gas smell 3. Information on evacuation areas, routes, and locations of evacuation centers 4. Service interruption information Whenever possible media releases must be reviewed and approved by appointed members of the various responder groups including company representatives, police and fire departments. If a non‐management employee is approached by the media at the scene of an emergency, be courteous; inform the media the Project Team Leader will be able to provide the appropriate details at the earliest opportunity. Do not divulge any further details with respect to the affected facility, the company or the emergency. When asked by a media person for a statement, consider the following: I am not authorized to give out any information regarding the company. However, I will make arrangements with the Project Team Leader to meet with you or call you as soon as possible to answer your questions. How can the Project Team Leader (or designate) reach you? When is a good time to have him/her call you? I will contact the Project Team Leader and let you know when they will be available to discuss this issue with you. Thanks for your understanding EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 33 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 2.10. Organization Chart – Internal/External Emergency Response Roles REDACTED ‐ SECURITY EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 34 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 2.10.1. Internal Emergency Response Roles Title General Description Responsibilities Senior Level Management The President and Vice Provide the necessary President/General Manager will management facilities, Centra Personnel Contact provide team leaders with equipment and financial Information necessary resources including resources financial resources. Provide adequate personnel and resources to conduct activities safely Support efforts of on‐site management Work with project team leader in dealing with the media EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 35 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 Centra Commander Director Pipeline Operations or his Centra Personnel Contact assign reports to senior Information management. Has authority to Serves as company’s direct response operations related primary liaison with the to pipeline operation and repairs. media, regulatory, Works with incident commanders government and other to ensure public safety. agencies Oversees and initiates safety related activities and requirements Coordinates on‐site activities with off‐site activities to best serve the needs of customers and the public after ensuring the safety of all Ensures incident documentation is completed Responsible for regulatory compliance i.e., reporting and failure investigations, incident review, etc. EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 36 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 Pipeline Operations Supervisor Manager Pipeline Operations and Coordinates activities with Centra Personnel Contact Information or Manager Engineering will be emergency response agencies responsible for coordinating Coordinates integrity crew repair operations utilizing and contractor activities contractor personnel and coordinating system operations. Coordinates field operations with Gas Control Operations Leader Operations Team Lead assists with Documents field operations Centra Personnel Contact Information coordinating system operations activities. Coordinates field operations activities with Project Coordinator. Primary responsibility is employee and public safety Address environmental concerns as necessary Document HSE concerns in accordance with established programs. Report to regulatory or other authorities as required. EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 37 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 Integrity Leader Integrity Team Lead assists with Executes the work plan and Centra Personnel Contact coordinating repair and other schedule Information operations conducted by the integrity crew and contractors. Documents repair activities including preservation of samples and evidence. Operations/Integrity Task Forces The task forces will consist of the Safely complete tasks Centra Personnel Contact field technicians and contract required to fulfill the work Information personnel who will be conducting plan repair operations. Follows safety protocols and procedures Finance and Administration Vice President/General Manager Provides financial and Supervisor contractual support Centra Personnel Contact Information EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 38 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 2.10.3. External Emergency Response Roles Emergency Response Agencies General Description Responsibilities (click for contact info) Fire Department Fire department officials will enter Public Safety Fire Suppression into a unified command the Centra Commander to ensure public safety. Evacuation Rescue EMS Emergency Medical Services Provide on‐site medical treatment and transportation to off‐site medical facilities Law Enforcement Local Police, Sheriff’s Departments Public Safety and State or Provincial Police. Site Control (barricading) Evacuation Law Enforcement Emergency Management Agencies Provide available resources EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 39 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 Regulatory Agencies (click for contact info) CER, PHMSA, MnOPS Provide for the safety and security of people and personnel Make sure that property and the environment are protected Oversee company's response to an emergency Require reasonable actions to protect employees, the public and the environment. CER as lead regulatory agency (Canada) Monitors, observes and assesses the overall effectiveness of the emergency response in terms of Emergency Management, Safety, Security, Environment, Integrity of operations, and facilities and Energy Supply. Investigates the event either in cooperation with the Transportation Board of Canada, under the Canada Labour Code, or as per the Canada Energy Regulator Act or Canada Oil and Gas Operations Act (whichever is applicable) Inspects the pipeline or facility Examines the integrity of the pipeline or facility Requires appropriate repair methods are being used. Requires appropriate environmental remediation of contaminated areas is conducted Confirms that a company is following its Emergency Procedures Manual, commitments, plans, procedures and regulations and identifies non‐compliances Initiates enforcement actions as required Approves the restart of the pipeline. Transportation Safety Board (Canada) EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 40 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 Secure and examine the occurrence site; Examine the equipment Interview witnesses and company and government personnel; Collect pertinent information; Select and remove specific items for further examination; Review documentation; and Identify potential unsafe acts and unsafe conditions Examine all pertinent company, facility, government and other records; Examine selected wreckage in the laboratory and test selected components and systems; Read and analyze recorders and other data; Create simulations and reconstruct events; Review autopsy and toxicology reports; Conduct further interviews; Determine the sequence of events; and Identify safety deficiencies. Manitoba Emergency Management Organization The Manitoba Emergency Measures Organization (EMO) is responsible for overseeing and coordinating all aspects of emergency preparedness in the Province, and managing, directing and coordinating the response of all departments to a disaster or major emergency. Emergency Management Ontario Emergency Management Ontario supports community response and coordinates provincial activities as required. EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 41 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 Lake of the Woods Emergency Management LOW County Emergency Management works with local responders – law enforcement, fire, medical services, highway, social services, and city and county officials ‐ to ensure a well‐organized response to an incident. Roseau County Emergency Management Roseau County Emergency Management is responsible for planning, coordination, administration and training in the areas of hazard mitigation, preparedness, response and recovery for the purpose of saving lives and protecting property during natural, man‐made, and/or nuclear incidents. These responsibilities include: the compiling of an all hazard risk and vulnerability analysis; the installment, supervision, and dissemination of warning systems; a knowledge of local, state and federal resources; and liaison with public and private organizations, the media and all levels of local state and federal government. Koochiching County Emergency Management Koochiching County Emergency Management is responsible to protect lives, property and environment from natural and /or manmade disasters through preparation, mitigation, response and recovery and to maximize the protection and promotion of public safety, health and welfare during large scale emergencies. They plan for the coordinated response of county forces to any disaster situation. EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 42 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 Other Agencies Manitoba Health, Seniors and Active Living Indigenous and Municipal Relations Sustainable Development (environmental) Ontario Environment and Climate Change Health and Long Term Care Indigenous Relations and Reconciliation Canada Environment and Climate Change Canada Minnesota Ministry of Transportation Natural Resources Canada Indigenous and Northern Affairs Canada Department of Natural Resources Minnesota Pollution Control Agency Minnesota Department of Human Services Minnesota Department of Health EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 43 of 53
Emergency Management EMG‐PRO‐001, Management of Gas Emergencies Issued: 23 Mar 22 3. Communications Protocol Good communications are a critical component to effective emergency response. This communications protocol contains contact information for the various stakeholder groups that may need to be contacted in the event of an emergency involving Centra facilities. Those stakeholders include Centra personnel, Gas Control personnel, Emergency Responders, Customers, Contractors and Vendors, Public Officials and the Public. Because of the remoteness of much of Centra’s facilities communications can be difficult to maintain in some areas. 3.1. Gas Control Gas Control will be the primary communications center for emergency communications particularly in the initial stages of emergency response. Once the incident command structure has been established a communications protocol will be developed to satisfy the specific communications requirements of the incident depending on the type and scale of the emergency and the type and number of entities involved. Gas Control must be an essential part of any communication protocol to maintain their system monitoring and control capability and their relationship with customers, suppliers and other stakeholders. Gas Control Phone: 1‐800‐770‐3039 (24 Hour Emergency Number) 3.2. Centra Personnel Centra field personnel will be Centra’s first responders to a pipeline emergency. Field personnel are based out of the field offices located at Rainy River and Emo, Ontario. Field personnel include the operations crew including the Manager, Pipeline Operations and three technicians and the integrity crew which consists of the Manager, Engineering a welder, an equipment operator. If possible, emergencies or potential emergencies should be reported to Gas Control using the emergency number 1‐800‐770‐3039. Gas Control will then dispatch appropriate Centra personnel. They can be contacted by calling the Rainy River office 1‐888‐852‐3194. If there are no personnel at the Rainy River office the call will be automatically forwarded to a designated employee’s mobile phone. If field personnel cannot be contacted by calling the Rainy River office, additional contact information is available in the table below. Centra Administrative personnel are to be made aware of any emergency condition involving Centra facilities as soon as practical after the condition is discovered. The first call should go to the Director Pipeline Operations, then the VP / General Manager and then the company President until a successful contact is made. EFG’S ELECTRONIC DOCUMENT SYSTEM CONTAINS THE MOST CURRENT VERSION OF THIS DOCUMENT. UNCONTROLLED WHEN PRINTED. Page 44 of 53
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