Your BESA ISSUE 9 - Online

Issue 8 YOUR Hear from our new CEO, David Frise The Retentions Bill Also in this issue Big change for BESA Membership P4 BESA now an End Point Assessor P12 Revamped Kitchen Ventilation Guidance P15 2018 National Conference and Awards P25 www.theBESA.com @BESAGroup BESA Group

BESA Group 2 Companies: TRAINING

BESA chief executive David Frise Welcome YOUR BESA - ISSUE 08 In this issue: MEMBERSHIP P04 PRESIDENT’S PERSPECTIVE P07 REPRESENTATION P08 TECHNICAL NEWS P11 TRAINING P12 David Frise SKILLCARD PROFILES P16 NATIONAL CONFERENCE & AWARDS P24 Life in the fast lane SuPPORTING yOuR BuSINESS P27 Welcome to the latest edition like the ‘Aldous Bill’ in protecting supply This kind of technical output will be a of your BESA – and my first chain firms from upstream insolvencies. clear priority for me as chief executive. as your new CEO. Our policy experts are working tirelessly BESA has a long and proud history to build on and a wealth of technical Having spent seven years as Head with our partners at the ECA and more guidance and standards behind it. The of Sustainability; it is a great honour than 60 other industry organisations challenge now is to ensure we deliver to step up to lead the organisation. ahead of the second reading of the Bill on content that is timely and relevant – I look forward to working with you, April 27th. Please turn to pages 8 and 9 to and that we are able to back it up with our members, and with our partner read all about the scope and importance investment in skills so members can organisations to push forward what is of the Bill and how you can play a vital role deliver on this technical agenda. an already challenging agenda. in its success. The Hackitt Review that followed the 2018 started at a hectic pace and has Priorities Grenfell tower tragedy is already ramping continued to accelerate through the up the pressure on us. We have talked for whole of the first quarter – as you will see This high profile work is a great example many years about the need to narrow the from the breadth of content in this issue. of how BESA is representing you and your ‘performance gap’ to ensure buildings commercial interests in the corridors of work better and are safer. The next few BESA staff and officers were thrust into power in a bid to change conditions for months and years will see a whole new the Westminster limelight on the very the future. However, our eye is also still climate around project delivery – and first day of the year’s political activity with firmly fixed on your current day-to-day BESA members need to be ready. the launch of a proposed Retentions needs. As our membership director Wayne Bill. Our policy team had been working Terry says (on pages 4 and 5), we recognise closely with Peter Aldous MP for some that providing value for money is essential Your BESA Magazine is Produced and Managed months to prepare this potentially for any member organisation and that by Open Box Media and Communications Ltd. Tel: +44 (0)121 200 7820 game-changing piece of legislation for priorities shift and change in such a fast its first reading in the House of Commons moving marketplace. Whilst every effort is made to ensure the accuracy of the information given, the publisher - the BESA on January 9th. Group; or Open Box Media and Communications The launch of our new kitchen ventilation Ltd - the production managers; cannot accept Carillion collapsed just six days after guidance (DW/172) covered on page 15 is a liability for loss or damage arising from the the Bill was read and the impact on an prime example of how we work – and have information supplied. estimated 30,000 other businesses (most worked – with our members to harness and The inclusion of adverts and information herein of which are SMEs) is proof – if any were develop technical expertise to improve our does not in any way imply or include endorsement or the approval of, or from, the BESA Group. needed – of the importance of legislation industry and equip it for the future. 3

MEMBERSHIP “We are acutely aware that membership of any industry body Time for Change must represent good value for money – especially now – and myself and the regional team have boiled this down to four key ‘pillars’ on which our offering to you is now built. “There are lots of benefits of being a member of an industry body and many people get tremendous value from the “It has been quite a year for the industry as social elements, but fundamentally the main reason it has had to respond to seismic events like companies are members is because we can add value to the Grenfell Tower fire and the collapse of their businesses. Carillion,” says BESA’s membership director “So, after spending time hearing what members have to Wayne Terry. say, this year is all about putting the right package in place for you. “It has been bracing itself for Brexit; and trying to deal with a series of legal and economic factors culminating recently “When it comes to winning work, we have made steady in the launch of Peter Aldous’ parliamentary Bill to reform progress in the area of getting members specified. One retention payments. example is the work of BESA Scotland in setting up a public sector forum that now has 11 local authority members, “Over the past year I have been listening to members and all of whom are keen to work with BESA members who re-shaping the Association’s membership offering to respond understand their mechanical engineering requirements. to the individual concerns of companies operating in this fast moving sector. “That model is now being replicated in England with the launch of a similar forum at BESA headquarters in London “I have also had the words of our President Tim Hopkinson attended by representatives from local authorities; the ringing in my ears. He summed it all up perfectly when he NHS; the Ministry of Defence and several large private told me: “The main reason people join industry bodies such as sector specifiers like Boots and Tata Steel (see page 18 ours is to win work and get paid.” and I couldn’t agree more. for more information). OUR FOUR KEY ‘PILLARS’ • WIN WORK – with a more skilled and DISCOVER THE BENEFITS OF BESA MEMBERSHIP FOR LARGE SIZED COMPANIES compliant workforce through BESA Membership means more opportunities to win work, get paid, be supported and be heard. Training’s apprenticeships and short FOR LARGE COMPANIES BESA MEMBERSHIP MEANS: courses, discounted technical publications, DISCOVER THE BENEFITS OF BESA MEMBERSHIP the BESA Badge of Quality, and our specifier FOR SOLE TRADERS AND MICRO COMPANIES Membership means more opportunities to win work, get paid, be supported and be heard. OPTIMISE YOUR LEVY FUNDING: development and tenders area. A STRONGER VOICE: BESA T raining can help ensure that you gain access to the additional funding and support you are entitled to. Upskill your workforce the government want to hear one strong voice ACCESS TO THE LATEST TECHNICAL your message. We are active on payments, Brexit, through BESA T raining’s experienced worker from our sector, the BESA can help to amplify programmes and specialist short courses, KNOWLEDGE: from offsite construction, planned maintenance building regulations and industrial strategy to name delivered by approved training centres across FOR SOLE TRADERS AND MICRO COMPANIES BESA MEMBERSHIP MEANS: and refrigeration to BIM, BESA is defining industry just a few. the UK. • GET PAID – through our free contract subjects to ensure you always stay one step ahead A standards for excellence, along with delivering bulletins, blogs and events on the latest technical SERVICES ASSOCIA TION support, payment retentions, National of your competitors. BUILDING ENGINEERIN G Wage Agreement, mediation, debt and PERSONALISED BUSINESS SUPPORT: FREE EXPERT LEGAL ADVICE: LEGAL INSIGHT: from your dedicated association manager and get all your important contracts checked REASSURANCE: our legal and employment affairs teams who for free before you sign on the dotted line. for your business and your client’s that you dispute advice. AN OPPORTUNITY TO SHAPE THE whether you sign up to the national agreement or our legal team see thousands of contracts are complying with industry standards. OPTIMISED WAGE BILLS: have years’ of industry experience to help you every year and can discuss the latest Our expert team can also help you to navigate any issues you encounter during the day industry insights with yourin-house team, resolve or avoid disputes or debts, with to day running of your business. not, it pays to know the going rates for different helping to save your business time and tools to help manage cash flow and protect FUTURE OF THE SECTOR: money. join our specialist groups and special interest groups workers in different regions. you against insolvency, defining leading industry standards and niche areas • BE HEARD – via our links to Government such as indoor air quality, tall buildings and digital construction. on subjects such as retentions and Grenfell SUBSTANTIAL DISCOUNTS: INSTANT ACCESS TO INDUSTRY- A DEDICATED SPECIFIER TEAM: and collaboration with other trade bodies services, developed with the needs of businesses AN INNOVATION IN WORKFORCE who work full time to ensure projects specify the BESA group of companies offer a vast range of LEADING KNOWLEDGE AND GUIDANCE: operating within the built environment in mind. MANAGEMENT: the use of BESA members exclusively. SUBSTANTIAL DISCOUNTS: PRINT is a virtual system that is detailed, from free e-newsletters, technical bulletins From commercial insurance to employee benefits, the BESA group of companies offer a vast range of unique, secure against fraud and durable over or self-certification schemes to the latest building and technical helpline, to informed industry- and associations. A MOTIVATED WORKFORCE: services, developed with the needs of businesses the lifetime of your employees; an attractive maintenance standards, we’ve got you covered – leading standards and best practice guides at operating within the built environment in mind. have you considered your pensions and long-term solution for the management and and all at preferential member rates. preferential member rates. employee benefits package recently? or self-certification schemes to the latest building Welplan (a wholly owned BESA subsidiary) can From commercial insurance to employee benefits, training of your workforce. maintenance standards, we’ve got you covered – create bespoke packages for your company including pensions, medical insurance and ill and all at preferential member rates. If you would like to discuss getting the most from your BESA membership, or to begin the application process... • BE SuPPORTED – with free expert legal health cover at exclusive member rates. BUILDING ENGINEERIN G A simply contact our membership team on 01768 860465, email [email protected] or visit www.thebesa.com If you would like to discuss getting the SERVICES ASSOCIATION advice, free employment & HR support and most from your BESA membership, or ACCESS TO SPECIALIST TRAINING to begin the pplication process... AND FUNDING: NETWORKING OPPORTUNITIES: INCREASED BRAND AWARENESS: access to a wide range of regional and exclusive use of the BESA logo on your discounts on BESA Group services, training well as other support you are entitled to. We can national events with opportunities to stationery, promotional items and livery, along BESA Training will help ensure you have access to your co-investment apprenticeship funding, as network with our larger members. with free advertising to consumers on our website and in our annual BESA book. help recruit the right apprentice for your business, whilst providing specialist training for your current and technical publications. workforce through our Experienced Worker Portfolio Route. If you would like to discuss getting the most from your BESA membership, or If you would like to discuss getting the most from your BESA membership, or to begin the application process... to begin the pplication process... simply contact our membership team on 01768 860465, email [email protected] or visit www.thebesa.com BESA Group 4 Companies: TRAINING

Helping our members to win more work, get paid, be Heard & be supported members of BESA or are, at least, qualified to the VENTILATION standards set out in BESA’s mark of quality. VENTILATION WIN MORE WORK AND GET PAID FOR IT Some of the ways we can help your company win work include: Ventilation has been at the core of our Association since its inception in 1904, which means we are expertly positioned to deliver a wide range of established specialist “We have also secured a special deal for members with benefits tailored to the needs of your company, helping you to win work and get paid for it - whether you design, install or maintain systems. ENSURING COMPLIANCE REPRESENTING THE INTERESTS TO INDUSTRY STANDARDS OF FIRMS WITHIN THE INDUSTRY Constructionline. BESA members who pay for an annual WIN MORE WORK AND GET PAID FOR IT Some of the ways we can your company win work include: GAIN A COMPETITIVE ADVANTAGE WITH THE 70% of o� ce workers are fee to the procurement and supply chain management BESA BADGE OF QUALITY concerned about the BESA impact of Indoor Air Quality has been providing BESA membership is subject to your company’s (IAQ) on their health’ ability to evidence technical competence and best-in-class ESTABLISHING TECHNICAL DELIVERING INDUSTRY commercial capability through an initial audit phase. (YOUGOV Survey, 2016). provider will receive an extended membership period technical guidance STANDARDS SPECIFIC TRAINING and standards for over STAY AHEAD OF THE MARKET ENSURE YOUR PEOPLE HAVE 100 years. WITH DIRECT ACCESS TO THE RIGHT SKILLS FOR ANY SPECIALIST TECHNICAL JOB WITH OUR SPECIALISED of 15 months – further helping to promote their KNOWLEDGE AND TRAINING COURSES PERSONALISED ADVICE AND APPRENTICESHIPS Our Specialist Ventilation Group helped Delivered by BESA Training in response to expertise to public sector clients. For more information develop and set TR19, the industry’s leading tough new quality standards and the UK-wide standard for Ventilation Hygiene. skills shortage. Available Ventilation short courses include: PROMOTING HIGH • Air Hygiene Operative STANDARDS Leading standards STAY COMPLIANT AND • Air Hygiene Technician visit www.theBESA.com/constructionline.com include: GAIN CLIENTS TRUST, WITH • Grease Hygiene Operative FREE, EXPERT TECHNICAL WE ARE ACTIVELY Specification Installation of Successful completion not only allows your for sheet metal fire and smoke BULLETINS ON RELEVANT • Grease Hygiene Technician company to display the BESA badge of quality but is PROMOTING THE WORK ductwork dampers INDUSTRY TOPICS a benchmark for commercial insurers and qualifi es OF OUR MEMBERS AS Extract requirements for kitchens Did you know ... ? you to enter a number of self-certifi cation schemes THE SOLUTION TO DW144 DW145 Access doors for hazardous plastic that previous apprenticeship including: INDUSTRY ISSUES duct systems frameworks have been phased Ductwork cleaning fire safety out in England and replaced by “Of course, once you have completed work you considerations new standards? BESA is championing BESA members can sign up at: Apprenticeships now available Approved, the need to make our buildings www.thebesa.com/technical- within England include: Ventilation ‘safe havens’ from pollution. bulletin-sign-up Hygiene Elite • Building Services Engineering Ventilation Hygiene Technician and should be paid for it in a fair and timely manner. The membership THE CHANCE TO SHAPE • Building Services Engineering If you would like to discuss getting the means Craftsperson If you would like to discuss getting the EXCLUSIVE YOUR SECTOR In answer to growing industry demand, most from your BESA membership, or most from your BESA membership, or to begin the application process... DISCOUNTS BESCA, the independent certifi cation arm to begin the pplication process... Our Ventilation Specialist Group and Special of the BESA has launched a new ventilation hygiene simply contact our membership team Interest groups including Ventilation Hygiene scheme to ensure the competence of contractors Association was, therefore, already extremely active in and Indoor Air Quality, are open to all BESA responsible for the cleaning and maintenance of on 0207 313 4907, members working within the sector who are ventilation systems. email [email protected] committed to maintaining the highest technical For further information about training and or visit www.thebesa.com and safety standards, and are actively looking funding options available to your workforce Providing proof of competence and professionalism to help up to 50% off for opportunities to help address growing visit www.thebesa.com/training you stand out within a growing industry. leading standards industry issues. the area of tackling late payment before the collapse of Carillion, which thrust this issue onto the front page of the national newspapers. We were instrumental in REFRIGERATION, AIR CONDITIONING AND preparing the ‘Aldous Bill’, which is now working its REFRIGERATION, AIR CONDITIONING HEAT PUMPS (RACHP) AND HEAT PUMPS (RACHP) WIN MORE WORK AND GET PAID FOR IT way through Parliament in a bid to reform the whole Some of the ways we can help fi rms active within your sector to win work include: Refrigeration, Air Conditioning and Heat Pumps – RACHP have always been at the core of our Association. We are expertly positioned to deliver a wide range of system of retentions – you can read all about those established specialist benefits tailored to the needs of your company, helping you to win work and get paid for it - whether you design, install or maintain systems. ENSURING COMPLIANCE REPRESENTING THE INTERESTS TO INDUSTRY STANDARDS OF FIRMS WITHIN THE INDUSTRY efforts on pages 8 and 9 and don’t forget to write to WIN MORE WORK AND GET PAID FOR IT Some of the ways we can help firms active within your sector to win work include: GAIN A COMPETITIVE ACCESS TO SPECIALISED ADVANTAGE WITH THE INSURANCE AT EXCLUSIVE BESA BADGE OF QUALITY RATE your local MP. BESA membership is subject to your company’s REFCOM members have discounted access to BESA ability to evidence technical competence and an insurance product created specifi cally for has been providing commercial capability through an initial audit phase. our industry by insurance specialists Arthur J best-in-class ESTABLISHING TECHNICAL DELIVERING INDUSTRY Gallagher Ltd. technical guidance STANDARDS SPECIFIC TRAINING The simple, single insurance product covers you and standards for employers and public liability, contract for over STAY AHEAD OF THE MARKET ENSURE YOUR PEOPLE HAVE works and professional indemnity. The 100 years. WITH DIRECT ACCESS TO THE RIGHT SKILLS FOR ANY cover is wide ranging and includes £5m “One precaution members can take is to make sure they public liability as standard and apart from SPECIALIST TECHNICAL JOB WITH OUR SPECIALISED “airside” there are no restrictions on KNOWLEDGE AND FGAS TRAINING, contract sites. PERSONALISED ADVICE SHORT COURSES AND APPRENTICESHIPS Research has proven that... Our RACHP Specialist Group helped develop REFCOM members are a lower risk are not signing contracts without fully understanding and set RAC80, the industry’s leading Delivered by BESA Training in response to to insurers than other construction Design Specification for DX Packaged Air tough new quality standards and the UK-wide trades due to high standards and Conditioning Equipment in Buildings. skills shortage. quality of work*. PROMOTING HIGH *Research carried out by Arthur J. Gallagher. Do any of your STANDARDS the payment terms. This is an example of how we Leading standards engineers need include: F gas training? Inspection of Design spec for STAY COMPLIANT AND Successful completion not only allows your SHAPING THE company to display the BESA badge of quality, air conditioning DX AC equipment GAIN CLIENTS TRUST, WITH systems in buildings but is a benchmark for commercial insurers FREE, EXPERT TECHNICAL INDUSTRY BULLETINS ON RELEVANT To qualify for F gas certification, you need to and qualifi es you to enter a number of self- can support you by giving you access to our expert TM44 RAC80 INDUSTRY TOPICS demonstrate that a certain number of your certifi cation schemes including: A new tool for F Gas reporting, REFCOM powered Competence requirements by Joblogic. More than a simple bottle tracking engineers are F gas category 1 or 2 qualified. for the RACHP sector BESA Training has accredited a number of THE LEADING F GAS facility, o� ering you software which will help you to track, maintain and report so that you training centres across the UK to run F gas Safe de-brazing CERTIFICATION SCHEME can remain compliant with F gas regulations. short courses in categories 1-4, covering both team of lawyers, who will happily check the terms and Jointing methods for theory and practical assessments. REFCOM is the UK’s market leading Exclusive package deals will be available to RACHP pipework F gas certi� cation body and has REFCOM members in 2018. been helping to shape the industry, Did you know ... ? working closely with DEFRA and the membership Environment Agency since 1994. means that previous apprenticeship If you would like to discuss getting the conditions for you to make sure you are not putting EXCLUSIVE THE CHANCE TO SHAPE frameworks in England have been most from your BESA membership, or DISCOUNTS YOUR SECTOR phased out and replaced by the new to begin the application process... Refrigeration, Air Conditioning and Heat Pump Technician apprenticeship? EXCEEDING STANDARDS simply contact our membership team Our RACHP Specialist group is committed to on 0207 313 4907, yourself at risk of late or unfairly withheld payment. safeguarding the environment by promoting REFCOM Elite promotes best practice in refrigerant email [email protected] and improving professionalism in the management – the voluntary scheme encourages or visit www.thebesa.com refrigeration and air conditioning sector, and For further information about training and working to industry codes of practice and compliance up to 50% off actively look for opportunities to help address funding options available to your workforce with the latest industry legislation setting members leading standards growing industry issues. visit www.thebesa.com/training above their competition. “We have also heard your call to streamline compliance systems to help you navigate the often tricky and time “This is a great example of how we can advertise the expertise consuming process. All BESA members are subject to of BESA members to major specifiers and put partnerships our third party Competence Assessment Scheme (CAS) together. In fact, we will be expanding this concept further this and health & safety plays a major part of this. year by introducing a ‘private/public partnership’ scheme that will give specifiers access to technical information and to our “In order to help streamline the tender process the regional association managers to support them in meeting Association introduced SSIP, but many of you have told their requirements for high quality contracting. me that this is not suitable for the work that you do, so for those who don’t need it, we are introducing an alternative “These partner specifiers – not just local authorities, but route to H&S compliance as part of the CAS audit. anyone running an estate that relies on outsourcing work, will be asked to include a statement in their tender documents “Our task is now to ensure that we quickly adapt to the that states they are aware of: “The important role BESA plays ever increasing pace of the industry whilst realising in the building services mechanical sector, the authoritative your business goals. Change in the built environment standards and guides it produces and the ‘Mark of Quality and is at the forefront of our industry so this will be the Assurance’ its members represent.” central theme of our National Conference on 1st November (see page 25 for more information).” “Their tenders will require contractors pre-qualifying for mechanical works to demonstrate that they are either www.theBESA.com/members-area 5

BESA Group 6 Companies: TRAINING

PRESIDENT’S PERSPECTIVE We must not miss this chance No-one is celebrating the collapse of Carillion, far from it, but it does present us with a once in a generation chance to change our industry’s damaging payment culture, forever – and we simply must not miss it. The fact that draft legislation – industry’s future, but also designed to protect supply chain for the government’s own firms from the worst impacts of a record on supporting major insolvency – was introduced small businesses. by Peter Aldous MP to Parliament just six days before Carillion went under Carillion means this has is not a coincidence. BESA and the now shot to the top of the ECA, along with other concerned political agenda and we industry bodies, had been sounding need to keep it there. the alarm bell over retentions and the There is no pleasure in late payment culture in construction saying ‘we told you so’ for years. when Carillion failed – and BESA President Tim Hopkinson even less pleasure from the The Aldous Bill is now going forward for its second reading on April 27th, thought it could happen which means there is no time to lose. again tomorrow, but BESA and its fellow industry bodies are not You can help this effort by writing to The Bill seeks to amend the current simply repeating old complaints. your local MP and urging them to Construction Act to ensure that support the Bill. This is a crucial issue retention payments are protected by for SMEs and any MP seen to be being placed in a special ring-fenced “The Bill is a heaven supporting local businesses is surely deposit scheme. It would also ensure sent opportunity for the on to a vote winner. that retention payments are never held back for more than 12 months government to be seen Download our letter template at freeing sub-contractors’ cash for vital to move swiftly on the www.theBESA.com/retentions investment in skills, training and issue of retentions.“ innovation. Read all about Tim Hopkinson, our Retentions The industry and Mr Aldous have, BESA President Campaign therefore, already done much of the on page 8. heavy lifting for the government and the Bill is a heaven sent opportunity We have a solution that has already for them to be seen to move swiftly been presented – gifted even – to on this issue. government, which now has it in its April 27th is shaping up to be a hands to ensure this opportunity does Follow Tim on Twitter: seminal day – not only for our not pass it by on April 27th. @BESAPresident 7

REPRESENTATION BESA President Tim Hopkinson thanks Peter Aldous for introducing his retentions bill to Parliament after its first reading in January. Members urged to get behind Retentions Bill The collapse of construction giant Carillion Political heavyweights like the former Chancellor of the has pushed proposed legislation drafted Exchequer Kenneth Clarke and the former Secretary of State for Business, Innovation and Skills Sir Vince Cable are also by BESA and the ECA to the top of the supporting Mr Aldous as are MPs from every political party. political agenda. Compensated The ‘Aldous Bill’ is set for its second reading in the House of Commons on April 27th, which means it could take an Mr Aldous has intervened in the wake of the collapse of important step towards becoming law on that day. Carillion to emphasise to ministers the importance of his Bill getting a “fair hearing in government time”. He added that The Bill, which seeks to amend the Construction Act to ensure it was “vitally important that those who have lost out from that retention payments are protected by being placed in Carillion’s liquidation are compensated. I am encouraged that a special ring-fenced deposit protection scheme, was first the Government appears to be listening to the concerns of presented to MPs just six days before Carillion went into SMEs in the construction industry, which I raised,” he said. liquidation. If it is passed and becomes law then it could ensure that many of the losses suffered by sub-contractors when large A recent survey of 133 BESA and ECA members revealed that construction firms go bust will be avoided in the future. almost half of the contractors BESA contacted confirmed they were working on contracts involving Carillion and around The Bill, which also seeks to ensure retention payments are £75m of Carillion’s debt is owed to 80 engineering services never held back for more than 12 months, is now being backed firms. Those 80 were owed more than £15m for ongoing by more than 60 industry bodies – including the Federation of projects previously managed by Carillion and over £10m for Master Builders and the Federation of Small Businesses – who work already completed - of which £3m was being held in the support BESA’s view that SMEs must be protected in this way. form of retentions. BESA Group 8 Companies: TRAINING

A BESA and ECA delegation met Secretary of State for Business, Energy and Industrial Strategy Greg Clark in the wake of the Carillion collapse to stress the importance of implementing payment security measures. They told him that placing retentions into a guaranteed trust account would protect sub-contractors’ cash from upstream insolvency and urged the Minister to consider outlawing extended payment terms, such as the 126-day model used by Carillion. They also explained to Mr Clark the role of other mechanisms like project bank accounts and public contracts payment models, which can be used to protect SMEs and the thousands of people they employ. Our snap poll of members also revealed that: • Micro businesses (less than 10 employees) are owed on average £98,000 by Carillion, but one is owed over £250,000; • Small firms (10-49 employees) are owed £141,000 on average, but one is owed £800,000; • Medium-sized businesses (50 – 249 employees) are owed on average £236,000 – but one is owed almost £1.4m; • The very largest businesses (250 employees +) working for Carillion are owed on average £15.6m. According to its latest set of accounts, Carillion was holding over £800m in overdue payments owed to sub-contractors, but the company’s liquidators PwC said they will not honour payments for work completed before January 15. This will be classified as ‘unsecured debt’ and is, therefore, unlikely to be recovered – it is this kind of blatant payment abuse that the Aldous Bill seeks to avoid in future. “There are frantic attempts going on behind the scenes to rescue Carillion’s projects and switch them to other contractors,” said BESA President Tim Hopkinson. “However, unless retention money is protected, there is a danger that the problem will simply be moved to another place and the same thing could happen all over again,” he said. Mr Hopkinson urged all BESA members to write to their local MPs urging them to support the Bill and help it get through the vote on April 27th. The letter template is available to download from our retentions page at www.theBESA.com/retentions Members could point out that the Aldous Bill highlights the fact that more than £10.5bn of SME’s potential working capital is locked up in retentions every year and £700m was entirely lost to SMEs over the past three years. This amounts to £20m a month, £4.5m a week or £900,000 per working day. For more information visit our dedicated retentions webpage: www.theBESA.com/retentions 9

BESA Group 10 Companies: TRAINING

TECHNICAL NEWS Exclusive free software now available for members Specially designed software to help Data is captured by Joblogic’s system every time an engineer refrigeration and air conditioning uses the software in the field. This will give contractors all the contractors manage their projects and reporting and analysis they need “at the click of a button”. track refrigerant usage is now available As a member of either BESA or Refcom you have access to an to members of BESA and Refcom (a BESA exclusive package offer which gives you one free user license for life – this exclusive member benefit can offer savings of Group Company). over £1,000 in just three years. The versatile software platform which aims to improve Store your customers, assets, jobs, quotes, invoices and efficiency for contractors and help them to grow their purchases into a single system. With powerful features businesses, has partnered with Refcom to design a new such as Google Places integration, creating customers and and bespoke package which aims to make it easier for suppliers is quick and easy meaning you have more time to firms to remain compliant with F gas Regulations. do what you do best. All BESA or Refcom members will automatically be able Log all reactive repairs, turn quotes for installs or projects into to claim one free user licence to use the software, which jobs and set up all of your planned maintenance schedules. has been developed in partnership with the specialist job management software firm Joblogic. All members are invited to try a 30-day free trial of the software which enables you to test all of the functionality The software includes features to connect your back and modules available, at the end of the 30 days simply let office, mobile workforce and customers and aims to help our partners at Joblogic know your HV number (or Refcom relieve the administrative burden on the contractor’s number) and they will ensure your set up for your free back office. The Refcom F gas module boasts the ability lifetime user package. to track individual refrigerant bottles, automate logbook record keeping, complete detailed data analysis, and Visit www.refcom.org.uk/member-benefits/software/ for store any service records and certificates. The Joblogic more information or to sign up for your free trial today. system also automatically generates customer records; all of which enables full reporting and recording of F To become F gas certified apply at www.refcom.org.uk. gas related work to help firms meet their obligations for For BESA members, Refcom Elite is free - for more information audits and inspections. visit www.refcom.org.uk/refcom-elite 11

TRAINING BESA apprenticeship service gathers pace BESA has been accredited to provide apprenticeship training for the building services sector across the uK and also to be an independent ‘end point assessor’ in England. These are key achievements for the Association as it steps up the delivery of the New Standard apprenticeships and is the culmination of two years’ hard work. It means it is now able to provide members with a complete apprenticeship training service from initial recruitment through to final certification – and then ongoing competence assessment throughout a candidate’s working life. Piper Training Ltd (trading as BESA Training) is now an officially registered training organisation able to operate across England, Scotland, Wales and soon Northern Ireland. Last year, it was also appointed as a Registered End Point Assessment Organisation (RoEPAO), which allows it to assess new training standards in England. The use of end point assessment marks the start of a new era in apprenticeship training with candidates given a final test to ensure they have developed the necessary knowledge, skills and behaviours to equip them for the ‘real world’ of work in the building engineering profession. The assessment involves a series of interviews, practical assessment and supporting questions where students are examined – independently of their training provider – and this should give employers greater peace of mind that they are receiving apprentices with fully rounded competence ready for productive work. Weaknesses BESA members and industry have so far been responsible Previously, the system was based on continuous assessment for the development of six new standards. BESA is also during the training, but employers often felt there were delivering a suite of related services to support members weaknesses in that approach. In some cases, the assessment including standards and qualifications; relevant labour was carried out by the trainers, whose employer was market intelligence; advice and guidance about the range incentivised to ensure their candidates completed the of apprenticeships available to employers; and help with courses successfully. recruitment of suitable candidates. BESA Group 12 Companies: TRAINING

It is also a recognised F Gas over the coming months certification body and recently and years, according to Mr opened three new training centres We have never been in a Howard. for ventilation and refrigeration courses. Shortly it will be launching stronger position to push “The government has Skillcard/CSCS recognised Health & forward specialised and given us the backing, but Safety training. we are now at a junction: targeted training for our We can either take the Director of BESA Training Tony short-term easy route that Howard paid tribute to both sector. The government has allows numbers of skilled the staff and members of the given us the backing, but employees to continue Association for their “two years’ declining or we set off on a hard labour in getting us to this we are now at a junction. new path towards improved point”, but added that this was efficiency, productivity just the “end of the beginning”. and output delivered by an emerging generation of BESA’s Education Committee, highly skilled engineers.” chaired for many years by Andrew Blunsdon and now led by Neil Brackenridge, also took a leading role in filling the “We have never been in a stronger position to push training leadership breach left by the closure of the sector forward specialised and targeted training for our sector,” skills body SummitSkills last year. he said. Its members will play a key role in delivering stage two of the Association’s training strategy for the whole sector For more information visit www.theBESA.com/training Shared funds can launch new training era The news that large construction employers can now the old apprenticeship frameworks in order to improve share their Apprenticeship Levy funds with smaller the quality and targeting of training. supply chain partners and training providers is a huge boost for training in our sector. “This is great news for SMEs in construction-related fields,” said Tony Howard, director of BESA Training. “It The National Apprenticeship Service has confirmed that, makes more of the Levy funding available to the skills from this April, companies who pay into the Levy will be and geographical areas where it can do the most good. It able to transfer up to 10% of that money every year to also ensures that non-levy paying firms have the financial other employers or apprenticeship training providers. security they have been calling for to go out and recruit the apprentices our industry needs. As well as unlocking desperately needed funding for apprentices, this will also encourage greater supply chain “It is another way to innovate and adapt the way training is collaboration to address specific skills shortages. delivered and to help companies who currently don’t use apprentices to see the benefits. I am now calling on our Levy-paying employers will only transfer funds once they supply chain and, in particular, manufacturers who may have agreed the type of apprenticeship being supported have spare Levy funds to come forward and work with BESA with the receiving company or organisation. This is members to take advantage of this amazing opportunity.” intended to address the criticism that funds are not always being directed into areas of the greatest need. For more information or to get help with accessing these funds contact your regional manager or look on the The funds will also only be available to pay for training website at: www.theBESA.com/training where you will and assessment towards the new employer-led also find the full range of BESA Training’s apprenticeships apprenticeship standards as the government phases out and short courses. 13

BESA Group 14 Companies: TRAINING

TECHNICAL NEWS Revamped kitchen ventilation guidance gets warm welcome The Association’s newly updated guidance occasion for the Association; its members and anyone document for kitchen ventilation design was involved in the design, installation, commissioning and unveiled to a packed conference room at the maintenance of commercial kitchen ventilation systems”, which he described as “an increasingly buoyant and recent HVAC&R Show held in London’s Excel important area for building engineering firms”. exhibition centre. He thanked BESA’s Ventilation Group technical committee Visitors to the show gave an enthusiastic reception to the for their “unstinting hard work, dedication and diplomacy thoroughly revised Specification for Kitchen Ventilation without which this impressive exercise would not have been Systems (DW/172), which is generally acknowledged to be possible”. In particular, he thanked the committee chair Peter the most authoritative specification for the sector in the UK Rogers and his key supporters Phil Gibson; Ian Levin; and and in many parts of the world. Scott Donoghue. First published by the Association in 1999, it was last They have produced a new section for recirculation ventilation revised in 2005 and has now been completely revamped and have made a number of changes to the cleaning and updated by the BESA Ventilation Group in light of new and maintenance schedules. The increasing use of ‘smart’ thinking, technical advancements and innovation. The 2018 technologies has also led to the development of a new section version includes changes to relevant legislation and helps on ‘demand controlled’ kitchen ventilation. There have also ventilation engineers cope with the latest cooking techniques been several modifications made to the guidance on pollution and changes to the design of catering equipment. control to reflect new thinking on indoor air quality and the level of permissible toxins in breathable air. DW/172 now boasts a significantly expanded and Building Engineering Services Association Specification for: modified coefficient schedule, which provides “This a very thorough and comprehensive ventilation system designers with a fuel coefficient revamp,” said Peter Rogers. “As well as the wealth for a range of gas or electric appliances. The KITCHEN of new information contained in the revision, revised publication also contains a new section on VENTILATION all the existing sections have been revised and SYSTEMS solid fuel equipment and the lighting section has DW/172 updated in the hope and expectation that been completely updated. DW/172 will continue to be widely used and respected by all parts of the catering industry.” Buoyant For more details and to order copies of the BESA President Tim Hopkinson told the audience Second Edition 2018 www.theBESA.com revised DW/172 (2018) go to: at the launch that it was “a very important www.theBESA.com/knowledge 15

SKILLcard Profiles 2018 marks the Government’s ‘Year of Engineering’ campaign to actively encourage young people to choose a career in our industry. To help showcase the wealth of jobs and opportunities available in the UK engineering services industry we have created a series of profiles on our cardholders, giving an insight into their jobs and the types of companies they work for. We have a series of profiles across all our SKILLcards and will be featuring them in Your BESA and on the SKILLcard website. If you would like to feature as one of our SKILLcard profiles, please email [email protected]. SKILLcard Profile ‘Year of engineering’ > NAME: richard windus > CoMPANy NAME: airedale international air conditioning ltd > Job TITLE: contracts engineer > SKILLCArd TyPE/CoLour: gold > Brief overview of the company you work for (if applicaBle): My current role is Contracts Engineer for Airedale International Air Conditioning Ltd, the UK’s No.1 Air Conditioning Manufacturer. > how long have you worked in the engineering services industry? I have worked in the industry for 31 years; family members who worked in the industry introduced me to it. > what does your current joB role involve? I ensure all non-standard projects are designed, built and delivered on time and within budget. > what is the Best aspect of your joB? Variation of projects as no two are ever the same. > what surprises other people the most aBout your joB? The level of Contracts involvement and skills required from the receiving the initial order through to handover meetings and site visits. > are there any high profile projects that you / your company have worked on that you would like to mention? T ower of London (Comfort cooling), Victoria & Albert Museum (Data Centre cooling), Vodafone UK (Data Centre cooling), Adnams Brewery (Process cooling). > are there certain skills you think people need for your type of role? Experience in all areas i.e. Sales, Design, Manufacture, Installation, Commissioning and Servicing. > are certain qualifications required? City & Guilds, ONC and HNC in Engineering. > what advice would you give someone looking to get into our industry? Start as an apprentice to gain a good overall broad-based training within the industry, this will allow you to make an educated decision as to which area is best suited for specialisation and further career development. > further comments: Set a 5 year target for each role to ensure you achieve your career goals. > company weBsite address: www.airedale.com > personal and/or company twitter handle: twitter.com/AiredaleAC BESA Group 16 Companies: TRAINING

SKILLcard Profile ‘Year of engineering’ > NAME: mitchell dixon > CoMPANy NAME: wsp > Job TITLE: undergraduate engineer > SKILLCArd TyPE/CoLour: red > Brief overview of the company you work for (if applicaBle): WSP is a professional services and engineering firm that operates on an international scale. We work with people and clients all over the world to prepare our communities and environments for the future. > how long have you worked in the engineering services industry? Since September 2016, joining WSP as an apprentice building services engineer. > how did you get into the engineering services industry? I applied through the government apprenticeship website, who were advertising WSP’s available roles online. > what does your current joB role involve? My current job role involves 2D and 3D design on projects that range from small local properties to large international arenas. I assist senior engineers with the designs and calculations to progress the work to a level where it can be issued out to our clients. I am also able to attend sites, getting the opportunity to see the work that I do become a reality. > what is the Best aspect of your joB? The variety. One day I could be 3D modelling an office to see how it performs and if it will meet the current regulations, the next day I could be undertaking a site visit to be able to write up a report for a client. > what surprises other people the most aBout your joB? The range of clients that I have worked for and the progression I have made since starting with WSP. > are there any high profile projects that you / your company have worked on? WSP have worked on many projects that range from London Bridge Station to the Shard. A high profile project that I have worked on is the new headquarters for HSBC in the Birmingham region, where I have been part of the client monitoring team to inspect and validate the building services installations by the contractor. > are there certain skills you think people need for your type of role? Enthusiasm, determination and organisation. If you possess these skills, it will put you in the right frame of mind to get the work done and the potential for opportunities and progression. > are certain qualifications required? At WSP we have two apprenticeship schemes which can be found online. One is a school leaver apprenticeship where one day a week (or block release depending on location) you will work towards gaining a BTEC Level 3. We also have an undergraduate scheme where again one day a week (or block release depending on location) you will work towards gaining a degree. > what advice would you give someone looking to get into our industry? If the opportunity is there, go for it! Whether you are just starting on your career path and looking for an apprenticeship or if you are a more experienced individual looking for a change, building services is a varied and challenging career path. T ake opportunities where they arise. I have been a finalist in the Brathay Apprentice Challenge which was the search for the apprentice team of the year, where we were able to showcase the benefits of apprenticeships but also what we do as engineers. At WSP I actively take part in networking events with early career professionals from WSP but also other buildings and properties professionals which enables to find out me to gain further knowledge of the engineering sector. aBout the types of skillcard availaBle > company weBsite address: www.wsp.com visit: SKILLcard.org.uk > personal and/or company twitter handle: @WSP_UK 17

TECHNICAL NEWS Forum focuses on major refrigerant changes The first BESA Forum for specifiers and end clients in England was held at BESA head office The specifier guests also heard that the Environment Agency in London recently. now has the power to impose on the spot fines of up to £200,000 for F gas breaches. In the past, they had found it Representatives from public sector specifiers, including local authorities, the NHS, and the Ministry of Defence were joined by difficult to prosecute offenders because of the complexity private sector clients such as Boots and Tata Steel to hear about and cost of taking legal action – so this new power will make and debate topical issues affecting their use and procurement of a huge difference. building engineering services. The meeting followed the model Many clients now only use members of the Refcom Elite set by BESA Scotland and its highly successful Forum, which is registration scheme, managed by BESA, because this now attended by 11 local councils and was originally developed substantially reduces the risks they face when undertaking in partnership with Fife Council. this type of work. So far the Scottish group has debated how specifiers can manage “For example, it is now mandatory to provide an audited trail the design and use of fire sprinklers; district heating; renewables; of refrigerant use, but a lot of companies are still not doing underfloor heating; air conditioning; and thorny topics like pre- it,” said Mr Fox. “All Refcom Elite members do that as standard qualification requirements for public sector projects. and several manufacturers now insist on Elite membership as part of their programmes, which BESA members get for free.” The first forum for England focussed on the F gas regulation and featured a presentation from Graeme Fox, Head of Refcom, on End users must provide log books and record keeping for the refrigerant gas phase down process now taking place under any system with a refrigerant gas charge of five tonnes CO2 the European F Gas Regulation. Delegates also heard from Paul equivalent or above. This must be made available to local Davies of Constructionline about procurement and supply chain authority inspectors, but does not need to be in paper form so management and witnessed a live demonstration of BESA’s Refcom has updated the software platform its members use. maintenance tool SFG20. As a result, the end user is able to access all their equipment Mr Fox explained that F gas was having a dramatic impact on and refrigerant records via their Refcom contractor – from a the refrigeration and air conditioning market and had major central password-protected database in ‘the cloud’. consequences for end users. He pointed out that the cost of popular HFC gases was rising astronomically and compliance As part of their strategies for managing this issue, Mr Fox with the regulation was a serious issue for anyone who owns a advised clients attending the BESA Forum to check their asset cooling plant. registers to establish what equipment and type of gas they were using. Recycled gas may still be used, but it must be Costs recovered properly by an appropriately qualified contractor, he added. Service costs will increase for many users, he said. “In some systems, a leak means you have to replace the whole refrigerant The BESA Forum is a great opportunity for clients and charge – and the gas might be costing twice as much…or the specifiers to get the latest information about a wide range contractor can’t even get hold of any because the wholesalers are of industry issues. For details of future forums please email: not stocking it anymore,” said Mr Fox. [email protected] BESA Group 18 Companies: TRAINING

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BESA Group 20 Companies: TRAINING

TECHNICAL NEWS New standard addresses wider implications of staff well-being A new international standard has been ISO 45001 reflects growing awareness of wider staff and customer well-being and encourages employers and developed that seeks to address the their partners to look at issues beyond straightforward fact that almost three million people die ‘occupational’ risks and hazards. It is suitable for every year from work-related accidents or organisations of all sizes and in all industries. diseases, according to the International BESA recommends this standard for any member who Labour Organisation. wants to implement a comprehensive strategy for preventing injury and ill-health and is also looking to The economic impact of occupational injuries and illnesses continually improve in this area. It is also an excellent is huge with employers having to deal with high levels of way for a contractor to demonstrate to clients that they staff absenteeism; early retirements on health grounds; and place the welfare of workers at the heart of everything rising insurance costs. they do. Therefore, companies and organisations are being The organisation adopting the standard must assess encouraged to adopt the new ISO 45001 standard for: the risks to anyone working “under its control” Occupational Health and Safety Management Systems, including directors, managers, supervisors, workers which has been created to help them develop a “framework and contractors. It may also be used to address legal to improve employee safety, reduce workplace risks and requirements and the impact on anyone affected create better, safer working conditions, all over the world”. by the work carried out by the company – including clients; supply chain partners; people living close to Developed by a global committee of occupational health construction sites; and members of the general public. and safety experts, it builds on other generic management systems such as ISO 14001 and ISO 9001 and takes into To comply, the management will also have to assess account other international standards and the experience and tackle risks associated with all sites and work of employers worldwide. locations under its control – and also consider and take appropriate preventative measures to manage the risks It is now being adopted by companies and organisations associated with workplaces that may not be under its across the UK so they can take a more proactive and much control – such as a customer’s premises. broader approach to safeguarding the health, safety and well-being of their staff. For more information go to: www.iso.org 21

BESA Group 22 Companies: TRAINING

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BESA NATIONAL CONFERENCE & AWARDS Rewarding our future talent of tomorrow It’s a busy and exciting time of year again, company’s achievements with your colleagues. It is really as we kick off our round of regional important we recognise and celebrate the continued hard awards to celebrate apprentices, teams work and achievements of our industry. and initiatives in your area. The nomination process for all our regions is a simple and hassle free process via our secure online entry form. You First up was the BESA North West Awards, which was can enter as many categories as you like and all entries held at the Mercure Hotel in Manchester on Saturday are free. All winners receive a Milwaukee Toolkit and will 17 February. The glitzy evening was a big success with automatically qualify for the BESA National Awards. companies and colleges coming together to celebrate the talent in their region. Big winners of the night included APPRENTICE CATEGORIES: Paul Horan of Sodexo Healthcare Services who won • Heating & Ventilation Apprentice Apprentice of the Year and Nicholas Richardson of Imtech Engineering who won the Chairman’s Award with MW • Refrigeration & Air Conditioning Apprentice Hargraves walking away with both Contractor of the Year • Service & Maintenance Engineer Apprentice and Employer Training Initiative of the Year. • Building Services Engineer Apprentice (Level 3 & Above) Mid-March saw the North East shine as its regional awards • Electrical Apprentice took place at the Crowne Plaza in Newcastle on Friday 16 March. Again, the black tie event was a great success and EMPLOYER CATEGORIES: everyone who attended had a ball. Award winners of the night included Christopher Gibson of NG Bailey who won • Contractor of the Year both Building Services Engineer Apprentice of the Year and NE Apprentice of the Year, Ethan Bond of TW Steam • Employer Training Initiative & Heating Services Ltd won H&V Apprentice of the Year, • Employer Recruitment Initiative John Stuart of Vaughan Engineering Ltd won Electrical • Employer Engagement with Training Development Apprentice of the Year, Matthew Chilton of Integral UK Ltd won the Chairman’s Award, with Geoffrey Robinson • Staff Driven Improvement Initiative Ltd winning both Contractor of the Year and Employer Engagement with Training Development of the Year. For more information, to book tickets or nominate, visit www.theBESA.com/awards Still to come are the Yorkshire Awards taking place on Saturday 21 April at the Majestic Hotel, the Wales Annual Dinner and Awards on Saturday 12 May at The Vale Resort, Hensol, the Scotland Annual Dinner and Awards on Thursday 7 June at the Kelvingrove Art Gallery, Glasgow and the London and SE Awards taking place in London this autumn. For the remaining regions there is still plenty of time to reserve your tickets and tables. You might be able to save on cost by taking advantage of our early bird offers and we can accommodate table bookings of up to Winners from the BESA North West Awards 2018 12 so you can celebrate your employee and BESA Group 24 Companies: TRAINING

EXPERT SPEAKERS • INNOVATIVE EXHIBITIONS • PANEL DISCUSSIONS SPECIALIST GROUPS • SECTOR GUIDANCE • INDUSTRY DEBATES Headline Sponsor After the huge success of our first ever National Conference and Awards last year, we are pleased to announce that we will be hosting it at the Park Plaza Victoria, London on Thursday 1 November. Once again the conference will feature a vast range of expert speakers, panel discussions, industry debates, specialist groups, sector guidance and innovative exhibitions. The glitzy black tie gala awards dinner will take place in the evening to celebrate the biggest talent from the building engineering sector. We are honouring last year’s prices and offering BESA member discounted tickets and packages to attend both the Conference and Awards Gala Dinner, starting from £50pp. For more information visit www.theBESAconference.com 25

BESA Group 26 Companies: TRAINING

SUPPORTING YOUR BUSINESS Don’t let your data processing catch you out GDPR is coming and there is no way of escaping it! In the last issue of your BESA we shared with you a checklist of the top 10 steps you needed to take in order to prepare your business for the enforcement of GDPR on 25 May 2018. As part of the compliance process, BESA has been considering how it handles its data processing. We have been tasked with asking ourselves a series of important questions to help map out our data processing and we thought it would be useful to share some examples with you to help you get started. AN EXAMPLE OF WHERE YOU ARE RECRUITING • Tell people why you are collecting their data. • Where and how do we get personal data from? If you have an online application form, put a privacy An application form or email notice in place to inform them what you will do with their data • Who is the data about? Member/Customer • Don’t use personal data for unrelated things they • What categories of data do we collect? haven’t agreed to. Email them directly and ask for Name, address, email or telephone consent to use their data in a specific way • What is the legal basis for processing the data? • Store your data securely. Don’t leave personal data lying Contract for providing a service around on your desk, always ensure it is locked away so that access is restricted • What is the main data processing activity? Review a CV, shortlist applicant, send interview letter, • Find out how third parties process data on your behalf. book interview Review and update contracts with them and undertake some due diligence around their working practices • Where and in what format do we store data? Paper CV’s in locked filing cabinets, customer records on • Don’t email unprotected files and always password excel spreadsheets saved on secure network drives protect spreadsheets and documents • Who has access to the data and for what purpose? • If you need to store personal data on a USB stick, HR Manager, Team Manager or Administrator always ensure it is encrypted • Where is the personal data sent or shared? • Don’t keep data for too long. Paper applications stored offsite with third party storage unit Create a data retention policy review and shred old files. ASSESS THE RISKS AND MAKE CHANGES We are by no means an expert in how to comply with GDPR but we always ensure our members’ data is stored safely Here are some examples of where data processing activity and securely. We are currently taking the necessary steps to should be updated: meet the requirements of GDPR and would encourage our members to do so too. • Only ask for the data you need. If you ask about ethnicity or sexuality on your application If you would like further guidance and information visit forms but don’t use it, then remove it www.ico.org.uk 27

BESA Group 28 Companies: TRAINING

Showcase your business In response to your feedback, we have developed an area of the BESA website for members to share news about their businesses. Members often approach us to see if we can feature a news story about a significant project they have undertaken, or an achievement of one of their employees, apprentices or teams. On occasion, we have also been asked to let members know about the sale of a business to try and We understand that not all members have marketing teams identify potential buyers. or PR professionals working on their behalf, so we have tried to keep the process as simple and hassle-free as possible. The new ‘Updates from members’ page is now the home for this type of information. See below for how to submit your stories to us: The BESA website is viewed over 6,000 times each month, • Visit www.theBESA.com/updates-from-members/ and in addition to this new page on the website, we will • Fill in the short form on the page including your also feature any new updates in each edition of e-news. contact details With e-news being sent to nearly 2,500 individuals, across these two channels, there is a sizeable audience to • Upload a picture or logo to support your news story broadcast your news to. • One of the marketing team will be in touch to clarify any By introducing this we are looking to celebrate innovation, details and let you know when the story will be going live technical expertise, professionalism and the experience of our members, raising the profile of your business and If you have any questions, please get in touch at helping you to win work. [email protected] We’re proud to announce that the BESA e-newsletter has been awarded the ‘Best Association Newsletter’ accolade at the uK Association Awards. Our e-newsletter offers members all the latest news, events and exclusive member offers from both the Association and the built environment featuring industry news and key information you need to know about building engineering services. Sign up for the BESA e-newsletter by visiting Available to everyone in our sector our e-newsletter lands in your inbox bi-weekly www.theBESA.com/newsletter and best of all it is completely free to sign up. 29

REGIONAL MEETINGS 2018 Eastern Counties Wednesday 13 June 2018 South East Thursday 28 June 2018 Wednesday 14 November 2018 Thursday 22 November 2018 East Midlands Thursday 21 June 2018 South Midlands Thursday 21 June 2018 Thursday 15 November 2018 Thursday 15 November 2018 Herts Wednesday 13 June 2018 South West Thursday 21 June 2018 Wednesday 14 November 2018 Thursday 22 November 2018 Kent Wednesday 6 June 2018 Surrey Tuesday 5 June 2018 Wednesday 7 November 2018 Tuesday 6 November 2018 London Tuesday 12 June 2018 Sussex Wednesday 6 June 2018 Tuesday 13 November 2018 Wednesday 7 November 2018 Northern Ireland Wednesday 13 June 2018 Wales Wednesday 27 June 2018 Wednesday 28 November 2018 Wednesday 21 November 2018 North East Tuesday 12 June 2018 Wessex Tuesday 19 June 2018 Tuesday 13 November 2018 Tuesday 20 November 2018 North West Tuesday 19 June 2018 West Midlands Thursday 14 June 2018 Tuesday 20 November 2018 Thursday 15 November 2018 Scotland Wednesday 20 June 2018 yorkshire Wednesday 20 June 2018 Thursday 22 November 2018 Wednesday 21 November 2018 For more information and to reserve your place, please visit www.theBESA.com/events BESA Group 30 Companies: TRAINING

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