2016 Winter City of Lebanon Newsletter

All cover photos courtesy of various photographers, shared to our WINTER 2016/17Photo Gallery. Submit your photos of Lebanon via our website at thefollowing link: lebanonnh.gov/Photos

City Launches New WebsiteFor the better part of 2016, the City was engaged with CivicPlus.com to produce a new and betterwebsite experience for all of our users. The time has come and we have launched! LebanonNH.gov ishere and ready for you to begin exploring. Yes! We have changed our domain from a .net to a .govand will now be able to take full advantage of all the benefits a government website has to offer.Some of the exciting features offered through the CivicPlus platform include: MY DASHBOARD: You can now create your very own customized “dashboard” to get the information you are looking for in one place. To sign-in, click the \"Sign In To My Dashboard\" link at the top of the website or go to http://lebanonnh.gov/myaccount. Once you have created an account, click the \"My Dashboard\" link found under \"My Applications\" or go to http:// lebanonnh.gov/MyDashboard to start customizing your dashboard using the provided widgets. NOTIFY ME®: You will now be able to use the Notify Me tool to subscribe to specific areas of interest on the website. Want to know when a City Council agenda or new employment opportunity is posted? Subscribe to receive alerts and notifications via email and/or text message! Visit http://lebanonnh.gov/list.aspx to see all the new choices available to you. CITIZEN REQUEST TRACKER®: Soon you will be able to report and track the progress of concerns you submit to the City using our Citizen Request Tracker® tool. This feature is not quite ready to go live yet but we'll make a public announcement as soon as it is available for use. The Citizen Request Tracker is located at http://LebanonNH.gov/RequestTracker. Stay tuned!Please understand that though we have been working diligently to ensure a smooth transition, therewill inevitably be glitches. We appreciate your patience during this time and encourage you tobrowse the new website and let us know what you like or don’t like, if there is missing information,broken links, inability to access pages, or how we can best provide the information that is mostimportant to you. You can submit your feedback at http://lebanonnh.gov/278/Submit-a-Request.As always, thank you for your engagement and input. We look forward to a productive and well-informed 2017! Inside this issue:Not finding enough hours in the day to attend City City Manager’s Message 3Council or Planning Board meetings during the Citizens Academy 4week but want to stay informed? Catch up by City Clerk 6watching them on CATV. Channel 8 broadcasts Planning & Zoning 8Council meetings at 8pm on the night following Public Libraries 10the meeting night (regular Council meetings are Recreation 11held on the 1st and 3rd Wednesdays of each Human Services 12month). Police 13 Fire 14You can also view the meetings via the CATV Public Works 15website: www.catv8.org. Consult the CATV Lebanon City Council 18website for airtimes of City of Lebanon meetings Directory of City Departments 19along with a wide variety of other videos andtapings.2 - City of Lebanon News - Winter 2016/17

Message From Interim City Manager Paula Maville [email protected] lebanonnh.gov/manager 603-448-4220Another year in the books…2017 has officially arrived and all of us here at the City arebusy planning for what lies ahead. While we are looking forward to diving in and movingforward, here are some highlights of what took place in 2016: Airport Master Plan completed and adopted by City Council (2/17/16) Provisions of New Hampshire 79-E, “Community Revitalization Tax Relief Incentive” adopted by City Council (2/17/16) Criteria developed for reviewing funding requests submitted by outside human service agencies (Adopted by City Council 7/6/16) Lebanon’s Video Tour produced and posted to the City’s website (8/21/16) Polling Hours permanently changed from 8:00am opening to 7:00am (9/21/16) Economic Revitalization Zones approved by the State of New Hampshire Department of Resources and Economic Development (10/21/16) Updated Hazard Mitigation Plan adopted by City Council (11/2/16) Downtown Visioning and Tunnel Assessment Project Completed (Presented to City Council 11/16/16)And another year underway…As we immerse ourselves in 2017, here are a few examplesof items that will be undertaken this year: Citizens Academy (turn the page for more information) Analysis of Water & Sewer Rate Structures Regulation of smoking on recreation lands, in Colburn Park and adjacent to public buildings Future Use of Downtown Pedestrian Tunnel Establishing Priorities and Implementation of Portions of Downtown Lebanon Visioning Study Community Branding (Image) Redevelopment of 20 Spencer Street Begin Implementation of Airport Master Plan: Design Runway Safety Area Improvement and Draft Airport Business Plan Master Plan Update: Land Use Chapter & Map Completed Mascoma River Greenway Connection Begin Visioning for Downtown West Lebanon Reconstruction of Dulac Street Mascoma Street Bridge Replacement (Adjacent to Goss Logan, Mason Racing, and All Kitchens) CSO #11 - Streets Involved: Bliss, Child, Cooper, Granite, Guyer, High, Light, Mascoma, Mason, Mechanic, West, Worthen, Young, and portions of Bank Street/ Bank Street Extension and Cameron AvenueAs you can see from the examples listed above, 2017 is shaping up to be a very busy year. Aswith all things we do, it is my hope that you will be engaged in the public processes that aremade available to you so we can work together to ensure the successful completion of all thatlies ahead.Wishing you all a very happy and healthy 2017! City of Lebanon News - Winter 2016/17 - 3

What operations are in place to ensure the safety of our water? How does our Wastewater Treatment Plant protect the integrity of the Connecticut River? What happens to all the trash and recyclables that end up in our Landfill? How does firefighting really work? Should I attempt to extinguish a fire? How can I best protect my family in the event of an emergency? Who is in charge of protecting Lebanon’s Historical Records? What does a dispatch center look like? What type of equipment is in a police cruiser? What is the role of the Planning Board? The Zoning Board of Adjustment? The Conservation Commission? What does the Airport look like from the runways? How are the libraries transforming in the age of digital information? What types of services are available through the libraries? What is the relationship between the City Council and the City Manager? How does Lebanon manage its Recreation and Parks Programs? Do I need a building permit for that? How is the Master Plan created? What is its role in the future of Lebanon?These questions and more are answered during designated sessions of the Lebanon CitizensAcademy.What is the Lebanon Citizens Academy? The Lebanon Citizens Academy is a three-session program (4 weeks each) that consists of a series of entertaining, hands-on,educational short courses, designed to provide participants with the knowledge andunderstanding of how Lebanon’s city government works with and for them.What do the three sessions consist of? Session 1 is General Government, Library,& Recreation; Session 2 is Public Safety (Police & Fire); and Session 3 is Airport & PublicWorks (See next page for full course schedule)How can I learn more and where can I sign up? Find course descriptions andcomplete an application at lebanonnh.gov/Academy or contact Tina Stearns in the CityManager’s Office with any questions (603-448-4220 or [email protected])First Session Classes begin on Thursday, February 2, 2017.Application Deadlines: Session #1 - January 27, 2017* Session #2 - February 17, 2017 Session #3 - March 17, 2017*We acknowledge and apologize that the timing of this publication did not provideadequate notice of for Session #1. BE A VOICE IN THE COMMUNITY…LEARN ALL YOU CAN AND PASS IT ALONG4 - City of Lebanon News - Winter 2016/17

Classes subject to change.Session #1 General GovernmentClass #1: City Manager; City Council; City Clerk Thurs., Feb. 2, 2017; 6pm – 8pm; City Hall, Council ChambersClass #2: Boards & Committees; Permitting & Development Review Thurs., Feb. 9, 2017; 6pm – 8pm; City Hall, Council ChambersClass #3: Master Plan; Work Plan; Capital Improvement Program; Budgeting Thurs., Feb. 16, 2017; 6pm – 8pm; City Hall, Council ChambersClass #4: Library / Recreation Thurs., Feb. 23, 2017; 6pm – 8pm; Kilton LibrarySession #2 Public Safety Class #1: A Look Inside the Fire Station & How Firefighting Works Thurs., March 2, 2017; 6pm – 8pm; Fire Station #1, Lebanon Class #2: Overview of Police Department, Station Tour, Static Equipment Demo Thurs., March 9, 2017; 6pm – 8pm; Police Station, 36 Poverty Lane Class #3: Police - Detective & Patrol, Operations/Training, Defensive Tactics Thurs., March 16, 2017; 6pm – 8pm; Police Station, 36 Poverty Lane Class #4: Police - Community Engagement/Special Events, K-9 Demo Thurs., March 23, 2017; 6pm – 8pm; Police Station, 36 Poverty LaneSession #3 Public Works Class #1: Your Community Airport: Access to the World Thurs., March 30, 2017; 6pm – 8pm; Lebanon Municipal Airport, 5 Airport Road, West Lebanon Class #2: Reduce – Reuse – Recycle – Reclaim Thurs., April 6, 2017; 6pm – 8pm; Recycling Center, 370 Plainfield Road, West Lebanon Class #3: DPW Tours Thurs., April 13, 2017; 6pm – 8pm; Various Sites Class #4: DPW Tours Thurs., April 20, 2017; 6pm – 8pm; Various SitesWe are very pleased to offer this unique opportunity to assist you in getting toknow how the City operates and introduce you to many of the City’s excellentmunicipal team members. At the conclusion of the academy, it is our hope thatyou will take every opportunity to become active and involved in all that the Cityis and does.BE A VOICE IN THE COMMUNITY…LEARN ALL YOU CAN AND PASS IT ALONG City of Lebanon News - Winter 2016/17 - 5

City Clerk’s Office Phone: (603)448-3054 Fax: (603)442-6148City Clerk: Sandra L. AllardDeputy City Clerk: Kristin Kenniston lebanonnh.gov/ClerkAssistant City Clerks: Lori Gould, Darlene Cook, Tiffany Adams Email: [email protected] Members Vacancies large Library Board Trustees for three-year terms,We currently have vacancies on the following City one (1) at-large Library Board Trustee for a one-yearBoards, Committees and Commission: term, Election Officials and School Board Members. Board of Assessors If you are interested in running for City Council, Conservation Commission Library Board, School Board or to be an Election Heritage Commission Official, the filing period begins at 9:00am on Planning Board Tuesday, January 31, 2017 and will end at 5:00pm on Zoning Board of Adjustment Tuesday, February 14, 2017. Declarations of Candidacy for all these positions are filed with theResidents interested in learning more about their Office of the City Clerk in City Hall.community and making a difference in theircommunity should consider applying for membership Voter Checklist Purgeon one of the City’s Boards, Committees or In 2017, the City Clerk’s office will perform a mid-Commissions. Applications can be submitted on-line term Voter Checklist Purge. Checklist purges arethrough the City’s web site, or by contacting the City required by State Law to be done at least every 10Clerk. years (the last was done in 2011), but can be done “mid-term” at the discretion of the City Clerk. TheNew DMV Location purge will remove voters who have not voted in theAs a reminder, the DMV located in Claremont closed last four years and helps keep the voter checkliston September 30, 2016. A new DMV location opened current. Any voters on the checklist who have noton October 3, 2016 in Newport at 20 North Main voted in the past four years will receive a letter fromStreet in the same parking lot as Sugar River Savings the Supervisors of the Checklist letting them knowBank. The hours are Monday through Friday, 8:00am they have been purged from the list along withto 4:30pm. This location offers the same services as instructions for what must be done to get back onClaremont once did: Registrations, Licensing, Walking the checklist.Disability and other functions. We are anticipating late Spring/Early Summer for ourWalking Disability Placards checklist purge. More information will be available asEffective January 1, 2017 the State of NH will be we move through the process.assessing a $5 fee at the time of issuance for hangingwindshield placards. This will include: first time Happenings in 2016:issuance, additional placards, permanent and Over 1,900 new voters were registered in 2016; thistemporary placards, replacement placards and includes those who registered to vote at City Hall asplacard renewals. Placards are still only issued at a well as same-day voters at the polls. The followingDMV Location such as Newport or Concord. If you elections were held in 2016:have any questions regarding this fee, please contactthe DMV at 603-227-4030. February 9 - Presidential Primary 55% overall voter turnout2017 Election Schedule 462 absentee ballots issuedWe currently have only one election scheduled for 908 new voters registered at the polls2017. The City and School Election will be held onTuesday March 14, 2017. Registered voters will be March 8 - City and School Electionelecting four (4) City Councilors (one from each ward 8% overall voter turnoutand one at-large) for two-year terms, three (3) at- 37 absentee ballots were issued Two (2) new voters registered at the polls6 - City of Lebanon News - Winter 2016/17

September 13 - NH State Primary marriage license was September. 16% overall voter turnout 49 new voters registered at the polls A total of 48 Wetland Permits were filed with the City Clerk’s Office. These permits include Air November 8 - NH General Election Permits, Forestry Notifications, Standard Dredge 67% overall voter turnout and Fill Applications and various letters of 996 absentee ballots acceptance for the State of NH Department of 841 new voters registered at the polls Environmental Services.Polls are now open at 7:00am to better assist 1,751 dog licenses were issued for the calendarvoters with being able to vote before going to year of 2016. (Dog licensing does not coincidework. The change in time was initiated beginning with the calendar year. The 2016 dog license yearwith the November 8th General Election. began on May 1, 2016 and will end on April 30, 2017.) The most popular dog name in 2016 was Over 14,000 motor vehicles were registered in “Bella.” 2016. This includes new registrations and registration renewals. We collected over $2.2 million in revenue for the City through vehicle registrations. Over 5,100 certified copies of vital records were issued in 2016. “Vital records” include birth, marriage, death and divorce records. 108 marriage licenses were issued in 2016. The most popular months for a couple to obtain their1st Runner-Up 2016 Top Dog 2nd Runner-Up “Coco” “Greg” “Madie”Owners Debra & Tony Leiras Owners Lisa & David Grose Owners Susan & Thomas Picconi “Fifth Annual Top Dog Contest”The winners of the Top Dog Contest were selected at random by Mayor Georgia Tuttle and were awardedfabulous prizes at the Lebanon Police Department’s K9 Awareness Day on May 21, 2016. In celebration of ourFifth Annual Top Dog Contest, the Lebanon City Clerk’s Staff each chose a “Dynamic Dog.” Dynamic Dogs werenot awarded a prize package, but had a special write-up on the City Clerk’s website and were featured in aweekly newsletter. Sandi’s Choice: “Milo” (owners Debbie & Williams Stearns); Kristin’s Choice:“Maverick” (owners Alec Fischer & Emma Guthrie); Darlene’s Choice: “Spirit” (owners Michael & SusanThomas); Tiffany’s Choice: “Khaleesi Mother of Dragons” (owners Kate & Andrew Hutchins); Lori’s Choice:“Jasper” (owners Amanda Goff & family).Thank you to our primary sponsor, West Lebanon Feed and Supply along with additional sponsors, StonecliffAnimal Clinic, Stoney Brook Veterinary Hospital and Affectionate Salon for their generous donations. City of Lebanon News - Winter 2016/17 - 7

Planning & Zoning Phone: (603)448-1524 Fax: (603)442-6141David Brooks, Planning & Zoning Director lebanonnh.gov/PlanningOver the past year, the Planning and Zoning Department Email: [email protected] significant progress in implementing portions ofthe City’s Master Plan. currently under consideration by the City Council, include:Downtown Visioning StudyThe most significant effort regarding the Master Plan New standards for allowing non-accessory renewablewas the Downtown Visioning Study and Tunnel energy systems (systems that generate more energyAssessment project. The 16-month long study was than is consumed on the same property).based on extensive community input and provides the Adding Renewable Energy Generation Facilities as anCity with an array of ideas and recommendations for allowed use within the Landfill Reclamation District tomaking downtown even more vibrant. In doing so, the enable the City to pursue landfill-gas-to-energy projects.Visioning Study touches on almost all of the strategies Changes to the process and standards for Planned Unitand actions within the Lebanon Central Business District Developments (PUDs) to integrate use of the Naturalchapter of the Master Plan. The Department looks Resources Inventory and to require plannedforward to evaluating and pursuing the opportunities developments in certain zoning districts in order tooutlined in the Visioning Study to support economic improve conservation of sensitive lands and to protectdevelopment and to increase the vitality of downtown. community character. Allowing by Special Exception certain Home-BasedZoning Ordinance Amendments Contractor’s Yards with supplementary requirements toThe Department completed a round of Zoning protect surrounding property owners.Ordinance amendments in May to address deficiencies, Alterations to the Airport Protection Overlay District toupdate antiquated provisions, and create more reflect changes from the recent Airport Master Plan andflexibility for property owners, while at the same time to provide exceptions from review for certain structures.furthering the goals of the Master Plan. Some of these Streamlining the Building Permit process by narrowingamendments include: Zoning Administrator review. Allowing, by Special Exception, uses that will These proposed zoning amendments are scheduled for contribute positively to the vibrancy of the Central a public hearing before the City Council in January 2017 Business Districts. and some of the amendments will require a referendum Expanding opportunities for residential uses within vote in March 2017. the Central Business and General Commercial districts, including the upper floors of mixed-use Economic Development buildings. Beyond land use issues, the Department has been Allowing, and in some cases requiring, shared parking working to encourage and provide opportunities for for mixed-use buildings and planned developments to economic development. Last February, the City adopted ensure adequate, but not excessive, parking for the Community Revitalization Tax Relief Incentive development. Program pursuant to NH RSA 79-E and has already Clarifying and limiting the maximum number of approved two applications under the program. The 79-E parking spaces allowable for developments in order to program allows the City to provide a temporary period reduce excessive clearing and to improve stormwater of limited tax relief for property owners who undertake management. a substantial rehabilitation of a qualifying structure in the City’s downtown areas that provides one or moreRecognizing that the Zoning Ordinance is a living public benefits. The tax relief incentive gives propertydocument that requires ongoing adjustments in addition owners a limited period of time to recoup some of theto implementing larger-scale revisions and innovations, cost of the rehabilitation work before the property’sthe Department proposed a second round of zoning assessed valuation is updated to reflect the completedamendments in the Fall. These amendments, which are improvements.8 - City of Lebanon News - Winter 2016/17 In October, the NH Department of Resources and Economic Development (NHDRED) approved six (6)

areas that the City had nominated as Economic In addition to their latest survey work, the consultantsRevitalization Zones (ERZs), including the Airport consolidated the findings of several prior historicBusiness Park, Downtown West Lebanon, River Park, studies into their final report. By doing so, the newIron Horse Business Park, Downtown Lebanon, and report will serve as a single, accessible historicEtna Road. Any business located within an ERZ can resource report for the City of Lebanon.apply directly to NHDRED for short-term ERZ TaxCredits. To qualify, a business must make a certain Transportationamount of capital investment in facilities and The Department has worked closely with theequipment and/or must create new full-time jobs. Pedestrian & Bicyclist Advisory Committee and the Planning Board to draft a Complete Streets policy forInformation about the Community Revitalization Tax consideration by the City Council. Complete Streets areRelief Incentive and Economic Revitalization Zones can a tool the City can use to help ensure that allbe found on the City’s website (www.Lebanonnh.gov; transportation facilities, including roads, bridges,search for ‘Economic Development’). sidewalks, etc., are designed and constructed to provide safe and convenient access for all users. TheNatural and Historic Resource Protection policy would ensure that the needs of pedestrians,The Planning Board recently approved amendments to bicyclists, public transit, and even aestheticthe Site Plan Review Regulations to improve considerations are balanced with those of automobilestormwater management in the wake of events such as users, especially in the downtown areas. In addition toTropical Storm Irene and the July 2013 storms that implementing the City’s Master Plan, adoption of adevastated Slayton Hill Road. The updated regulations Complete Streets policy was one of theensure a thorough evaluation of stormwater runoff recommendations from the League of Americanduring the development review process and encourage Bicyclists in response to the City’s application forthe use of state-of-the-art, low-impact management recognition as a Bicycle Friendly Community, for whichtechniques whenever possible to control and treat Lebanon received an Honorable Mention designationrunoff while protecting adjacent property and last year.improvements. PermittingAlso, the Planning Department engaged a natural In addition to focusing on the Master Plan, theresource scientist to identify where significant wildlife Department also executes the day to day tasks ofcorridors cross existing roadways within the City. The working with numerous boards and committees andrecently completed report evaluates a number of key reviewing and issuing hundreds of building permits.corridors and crossings and recommends measures the This year, the City received 33 developmentCity can take to preserve the corridors and to minimize applications for the Planning Board and 34 requests forthe hazard to both wildlife and vehicles in these the Zoning Board. By year’s end, the Department willlocations. The Department will be arranging for a have received nearly 500 building permit applicationsformal presentation of the study results by the for construction and improvements totaling over $100consultant in 2017. million dollars.The Planning Department also received grant funding In the coming year, the Planning & Zoning Departmentfrom the NH Division of Historic Resources to hire a will continue its efforts to implement the Master Planconsultant to carry out a comprehensive city-wide and will start to update the Plan, beginning with thesurvey of historic resources. This latest grant was the Land Use chapter. Please be on the lookout forfourth received by Lebanon to survey historic opportunities to participate in making Lebanon an evenattributes and characteristics of neighborhoods. Prior better place to live, work, and play.grants were used to complete a survey of historiccharacteristics of the Crafts Avenue neighborhood andto undertake outreach efforts regarding that area ofWest Lebanon. Based on the recommendationscontained in the city-wide survey, the City expects toapply for additional grants to complete similar historiccharacter analyses of other neighborhoods in Lebanon. City of Lebanon News - Winter 2016/17 - 9

Lebanon Public LibrariesSean Fleming, Director (603) 448-2459 / (603) 298-8544 http://[email protected] Lebanon Public Libraries shepherded along the As we moved into the new year in 2016, the Lebanonprocess of designing, building and installing four Little Public Libraries began participating in the 1000 BooksFree Libraries in the city. The four locations include Before Kindergarten program, a national effort toColburn Park, the Senior Center, Riverside Park on the encourage early childhood literacy. There areGlen Road, and the bus stop by the Kilton Library. currently 140 kids participating in the program inLittle Free Libraries operate on a leave a book, take a Lebanon. This project is sponsored in this state by thebook model. The library helps to keep them stocked Children’s Librarians of New Hampshire, and iswith volunteer labor (thank you Emily Chapin!), and generously supported by the NH State Library, thebooks donated to the libraries. We’d like to thank the Center for the Book at the NH State Library, the NHfollowing individuals, businesses and non-profits for Academy of Family Physicians, and NH Family Voices.their help: Families who participate receive a free tote bag, and materials to help them keep track of how often they Zachary Brock and Bob Stone read to their children. Children’s Librarian Amber for design and construction Coughlin should be recognized for engaging our Riverside Rotary for partial libraries and the public in this program. funding of the libraries Jeff White, Harvey Building We’re on track in 2016 to have over Products for his pro bono work 190,000 patron visits, and to circulate on the roofs 145,000 books, DVDs, and other in-house Lebanon Paint & Decorating for materials, plus online audiobooks and donating paint ebooks. Checkouts have remained fairly Matt Young for pro bono steady in recent years, but we’re seeing an design of the signs increase in our patrons visits. The latter can Jim Colt and Christine Shores likely be ascribed to increased use of our from Hypertherm, and that meeting room space at Kilton, and also due wonderful business as well for to use of the library by patrons as a “third donating materials and labor place” outside of work and home. for the signs IT Librarian Chuck McAndrew and trustee Laura Barrett for advocating that the library pursue this project, and the library board of trustees for finding funding beyond what Rotary supplied Kilton Library HOURS: Lebanon Library Mon-Thurs, 10am - 8pm 80 Main Street 9 East Park StreetWest Lebanon NH 03784 Fri-Sat, 10am - 5pm Lebanon NH 03766 (603)298-8544 (603)448-245910 - City of Lebanon News - Winter 2016/17

Recreation Department51 North Park Street Paul Coats, Director(603) 448-5121 Rick Desharnais, Sports Coordinatorlebanonnh.gov/Recreation Krissy Flythe, Recreation CoordinatorEmail: [email protected] Meagan Preston, Admin. SecretaryNew Registration Software: Civic Memorial Park - The tennis and basketball courtsThe Recreation and Parks Department is excited to received a major resurfacing . The courts were cleanedannounce that we will be using new registration and cracks on the surfaces were repaired. All courtssoftware beginning in 2017. After a lengthy research were repainted and received a new set of lines. Theseand trial period, we have decided to move from courts are used often for recreational play as well asRecTrac/WebTrac to REC1 for our registrations in the for our youth tennis program.hopes of being more mobile and user friendly.Recreation program participants will find it very simple Lebanon Veteran’s Memorial Pool - The pool is one ofto set up their own household accounts and register our most popular facilities in the summers, usedfor our programs and events using REC1. heavily by our day camp and citizens. Through normal wear and tear, the training/splash pool was in need ofPark/Facility Renovations: resurfacing and replacement of tiles. In 2016, we2016 brought many uplifts to our parks and facilities. removed plaster and tiles up to the 3 foot depth area and replaced them with frost proof tiles including aPat Walsh Park - With the generous support from the superior surfacing. The remainder of the splash poolFriends of Lebanon Recreation and Parks, we were project will be completed in 2017.able to build and maintain twoice rinks throughout the Storrs Hill Ski Area - The Lebanon Outing Club has beenseason. The next phase of this busy at Storrs Hill Ski Area with upgrades to theproject is to build a snowmaking capabilities and opening up the hill bypermanent warming hut with removing trees to expose the ski jumps.a bathroom. This will allow ourparticipants to enjoy the ice Mascoma River Greenway - The Mascoma Riverand also warm up inside before going back out. It will Greenway Capital Campaign came to a close in 2016,also be beneficial to our team sports that are often having successfully raised 98% of the $2.3 million goalheld at the park. through cash, volunteerism and in-kind donations. PedestrianRusty Berrings Skatepark at Riverside Community Park - friendly fencing has beenThe Friends of Lebanon Recreation and Parks is installed along the bridge over I-accepting donations in memory of Tyler S. Kirschner 89. The full project constructionfor the skatepark renovations. In May, the City Council will be put out to bid in earlyofficially named the Lebanon Skatepark, “Rusty 2017.Berrings Skatepark at Riverside Community Park, in In other news, the Recreation and Parks Staff have memory of Tyler S. Kirschner.” been working steadily to find support and restore the Donations received have been lights at Elks Field. This field is used in the Spring and put towards building a Summer by the Lebanon High School Softball team as permanent concrete skatepark. well as our Adult Softball League. It is also used in the The former, original ramps Fall for the NFL Flag Football Program. Lights will were 14 years old and past provide enhanced programming for our department.their life expectancy. The new concrete park will lastfor a long time and withstand New England’s winterclimate. More renovations will begin in the Spring of2017. This is our most heavily used park by people ofall ages. City of Lebanon News - Winter 2016/17 - 11

Richard Mello, Police Chief 36 Poverty Lane, Lebanon, NH 03766Phillip J. Roberts, Deputy Police Chief (603)448-1212 lebanonnh.gov/PoliceThe Lebanon Police Department is committed to serving In the late summer of 2016, the Lebanon Policeour community. We have made great strides in 2016 Department greatly increased our ability to communicatetoward accomplishing many of the objectives set forth in important messages to the general public. In cooperationour Outcomes and Work Plan. This year we have with Fire Chief Chris Christopolous and Emergencysuccessfully implemented our Problem Oriented Policing Management, the police department was able to obtainInitiative, which has our officers identifying and assessing a combination radar trailer and message board throughcommunity problems, followed by implementing long grant funding. This unit has the ability to broadcastterm solutions. We conducted a community survey with messages to the public on its large display board, whilerespondents valuing our officers being visible within the also serving as a radar trailer that informs the motoringcommunity addressing ongoing problems with an public of their speed. The message board also has trafficemphasis on increasing foot and bicycle patrols. Survey analysis capabilities, along with remote access so it canrespondents were concerned about the effects of be programmed with emergency messages from remoteincreased drug use in our City. Our department locations should the need arise.continues to focus efforts in these areas with a diverseapproach to addressing drugs within our community and Our focus on community engagement has never beenincreasing our overall visibility and services to our stronger. Throughout the year, we participated in a hostresidents, community members and stakeholders. of community engagement initiatives. Includinghttp://lebanonnh.gov/832/Community-Survey-Results C.R.A.S.E. (Citizen Response to Active Shooter Events) and R.A.D. (Rape Aggression Defense) classes, sponsoringEarly in 2016, Chief Richard Mello conducted an overall our first annual Lebanon National Night Out, monthlyassessment of how the department allocates its Coffee With A Cop events at various locations in the City,personnel. As a result, the department’s divisions were a visible presence at the weekly Farmer’s Market andre-organized to be more effective and efficient. This “Lock Ins” at the CCBA. The department hosted a fallincluded creating a Professional Standards Bureau which basketball tournament to benefit the Child Advocacyis commanded by Captain Tim Cohen. Among the duties Center, Stuff a Truck event to benefit Toys for Tots andassigned to Professional Standards is conducting a were present in various neighborhoods on Halloweencomplete review of the department’s policies as we handing out candy and give-away items.move toward pursuing CALEA (The Commission onAccreditation for Law Enforcement) Accreditation in the Stay informed with what your Police Department is doingnear future. Achieving international accreditation by visiting our website or following us on Facebook.ensures that the department’s policies and procedures,along with our practices, are representing a best practiceapproach. This helps mitigate possible liability andensures that we are maintaining our high standard ofprofessionalism and striving for excellence.On the heels of re-allocating personnel, Chief Mello hascompleted an agency-wide Staffing and PersonnelAssessment that analyzes staffing levels at the policedepartment. The complement of sworn police officers inLebanon has not increased in over ten years and in fact,has shrunk by two positions despite significant increasesin calls for service and the demands being placed on theagency. This report will be shared with the public in thenear future.12 - City of Lebanon News - Winter 2016/17

12 South Park Street, Lebanon, NH 03766 Fire Department(603)448-8810lebanonnh.gov/Fire Chris Christopoulos, Fire Chief Jeffrey Libbey, Assistant Police ChiefThe Lebanon Fire Department had an extremely busy Carbon Monoxide Safety2016. Calls for service as of December 19th total 3,341or an 8.1% increase over 2015. This increase can be What is carbon monoxide? Carbon monoxide, alsolargely attributed to a 330 or 15% increase in known as CO, is called the “Invisible Killer” becauseEmergency Medical Services (EMS) Responses. The it's a colorless, odorless, poisonous gas. More thandepartment is experiencing an increase in Opiate 150 people in the Unites States die every year fromrelated EMS calls, including a 100% increase in doses accidental non fire-related CO poisoning associatedof Naloxone administered. On a positive note, calls with consumer products, including generators. Otherfor service related to Fire Alarm Technicians products include faulty, improperly-used orunintentionally transmitting false alarms has dropped incorrectly-vented fuel-burning appliances such asby 144% with the implementation of a new licensing furnaces, stoves, water heaters and fireplaces.process and rule changes. Department Revenues areexpected to near 1 million dollars this year or an Know the symptoms of CO poisoningincrease of 14.5% over 2015. Revenue increases are Because CO is odorless, colorless, and otherwiselargely due to a change in the Fire Prevention Fee undetectable to the human senses, people may notstructure (185% increase in Fire Code Revenues) and know that they are being exposed. The initialAmbulance Billing Revenues (8% increase over 2015). symptoms of low to moderate CO poisoning are similar to the flu (but without the fever). TheyThe following are highlights of other department include:activities for the year: Headache Replaced windows at Station 1 along the Church Fatigue Street side of the building; Shortness of breath Nausea Completed the process for adding a full-time Dizziness Fire Alarm Technician; High level CO poisoning results in progressively more Lebanon Engine 1 was found to have some severe symptoms, including: significant rot on the outer frame rail and substructure holding the water tank. Temporary Mental confusion repairs were made and this truck will now be Vomiting recommended for replacement in the 2017 Loss of muscular coordination Capital Budget; Loss of consciousness Ultimately death Department personnel completed over 1,400 hours of training for the year. Carbon Monoxide Detectors - If you are installing only one carbon monoxide detector, the Consumer Department took delivery of a new ambulance Product Safety Commission (CPSC) recommends it be and a staff vehicle assigned to Fire Prevention. located near the sleeping area, where it can wake you if you are asleep. Additional detectors on every level and in every bedroom of a home provides extra protection against carbon monoxide poisoning. If your detector activates it could indicate the presence of deadly carbon monoxide. EXIT YOUR RESIDENCE IMMEDIATELY AND CALL 911. The Fire Department will respond with specialized gas meters to verify the cause of the detector activation. City of Lebanon News - Winter 2016/17 - 13

Public Works DepartmentMichael Lavalla, Director 193 Dartmouth College Hwy., Lebanon, NH 03766Bruce Temple, Asst. Director (603)448-3112Jay Cairelli, Asst. Director lebanonnh.gov/DPWPaving Noteworthy NewsPublic Works completed annual paving maintenance/ A rare sighting took place in Septemberrehabilitation of various streets/roads placing 2016 at the Lebanon Landfill. A Fork-approximately 2,625 tons of hot mix on portions of Tailed Flycatcher, native to SouthBank Street Extension, Trues Brook Road, Carlton America, was thought to have beenDrive, Elm Street, Heater Road, Poverty Lane and carried up here from the Carolinas duringPorter Road. Hurricane Hermine.Fleet The Solid Waste facility has processed more thanOperations & Maintenance added one new truck to 65,000 tons of waste and recyclables in 2016. Thisthe fleet in November 2016 - a 2017 Freightliner Plow includes land filled waste, daily cover material,Truck. Our Solid Waste division received in composted organic material and recyclables.September a new 2017 Freightliner 10-wheel dumptruck. With winter in full swing it is a good idea to check your home for water pipes or water meters that mayStreet Sweeping not be protected from the cold. There are steps youIn April 2016, Avery Sweeping LLC completed annual can take to protect your water pipes and water meterstreet sweeping services of 158 curb miles and 10 from freezing temperatures such as:public parking lots.Line Striping Wrapping any exposed water pipes and meterHi Way Safety Systems, Inc. performed annual line with heating tapestriping. A total of 310,000 LF of yellow center lines,75,000 LF of white edge lines, 5,500 LF of broken Adding insulation around the water meterwhite lines, 10,500 LF of hand painted lines, 200 stopbars, 50 painted arrows, 100 thermoplastic arrows, Making sure the water meter is protected from16 handicap symbols, 650 parking stalls, 10 speed cold draftstable markings, 6,000 LF of painted crosswalks, 6,500LF of thermoplastic crosswalks and other Making sure your outside hose spigots are frostmiscellaneous items rounded out the 2016 Line free, otherwise turn off the valves inside yourStriping project. homeFacilities By taking these precautionary measures you may beCity Hall: Annual maintenance was performed on the able to avoid costly repair bills and water damage toclock tower in 2016. your home.Solid Waste: We recently completed a 1,000 square Solid Waste Division - 6 Items We Can’t RECYCLEfoot addition of administrative office space at theLebanon landfill. This added two (2) new offices and a Often we talk about everything that is recyclable.conference room. During construction upgrades were Most items can be recycled, however, distance to aalso completed on the locker room and bathroom market, storage requirements and labor can keep aspace, adding designated space for women. few items off of our recycling list. As a result,Mechanical and electrical upgrades were also sometimes trying to do the right thing can causecompleted. clean recyclables to be discarded due to contamination. Yes, many of these items do have a14 - City of Lebanon News - Winter 2016/17 recycling symbol on them; however, we can’t accept them at the Lebanon Recycling Center.

The following 6 items are on the DO NOT RECYCLE list: City Engineer Year in Review Plastic shopping bags are on the top of the list. NH 120 Pedestrian project was substantially Shopping bags would include grocery bags, completed this year, with bicycle lanes and sidewalks bread bags, sandwich bags, produce bags etc. added from Spring Street to Messenger Street. Most grocery stores will take their shopping bags Improvements were made to the intersection of back; please utilize this option. Minimize the South Street and NH 120. Final paving, striping and amount of bags you generate by reusing them or loaming and seeding will be finished up in 2017. use a reusable grocery bag to eliminate them all together. It has been a busy year with the CSO work. CSO#10, West Lebanon, was finished with the Cardboard soiled with food like pizza boxes are exception of some additional loaming and NOT recyclable. The food can attract unwanted seeding work for 2017. critters. Residual food creates a problem at CSO#9, West Lebanon, was also finished. The paper recycling mills when trying to create new majority of the CSO work in 2016 was behind the paper. scenes with design. CSO#11 - two phases will be going out to bid Styrofoam is used in many new electronic device early February 2017 and public meetings are packages and to cushion items during shipping. being scheduled for late January. This item is NOT recyclable at the Lebanon Phase 1 will encompass Bank Street Ext. and Recycling Center. Some shipping/packaging a small portion of Bank Street and Cooper stores will accept Styrofoam peanuts for reuse. Street Unfortunately, the bulky Styrofoam will need to Phase 2 will encompass portions of be disposed of with regular trash. Mechanic Street, Mascoma Street, High Street, Light Street, West Street, Guyer Milk and Juice Cartons are no longer made of Street, Granite Street, Child Street, Bliss paper and wax. Now they are a complex mix of Street, Young Street, Mason Street, and paper, foil and plastic. This composite material Black Smith Street. helps keep food products safe on the shelf for The main construction will take place over a months, but creates a contamination problem course of two years with some carry-over for recyclers. into the following spring. The work will entail the EPA mandated work of separating Paper plates, paper cups and napkins cannot be the storm-water from the sewer system. It placed in the mixed paper bin. Although they will also be replacing the waterlines, are paper; they can’t be recycled. curbing, sidewalks, and pavement. Motor fluid containers can’t be placed in the In addition, the replacement of the Mascoma Street plastic recycling bin. The fluids cause a problem Bridge at the bottom of Benton Hill will be started in in the recycling process and can ruin other clean the spring 2017, and should be completed prior to plastic containers. Fluids like motor oil and winter 2017. antifreeze can be recycled. Unfortunately, the only option for the container is to discard it with Dulac Street will also be under construction in the your regular trash. spring of 2017. The project should wrap-up by midsummer.The Lebanon Recycling Center provides recyclingoptions for many items. If you have specific Traffic will be closely coordinated between thequestions, please ask recycling staff for assistance. projects.For more information, visit lebanonnh.gov/dpw, call(603) 298-6486 or email Marc Morgan,Superintendent at [email protected]. City of Lebanon News - Winter 2016/17 - 15

The I-89 project, replacing the sewer line under the Storm Drain Protection in LebanonInterstate, will be at substantial completion by earlyJanuary 2017 and the NH120 sewer line replacement “Let’s Remove Dog Waste from the Water Pollutionproject reached substantial completion in the fall of Equation!” Just one dog? A day’s waste from one (1)2016. large dog can contain 7.8 million fecal coliform bacteria. What You Can Do to Improve Water Quality As you may already know, the City of Lebanon has Roof Drains - If the roof drains, gutters, and/or completed many CSO (Combined Sewer Overflow) downspouts on your building are connected to Projects due to an administrative order from the the sewer service, the rain that falls on your roof Environmental Protection Agency (EPA). As part of runs quickly into the sewer. Correct this by these projects we need to continue to sample our redirecting the pipe or drains to drain onto your Storm Sewer System to comply with the EPA’s Illicit property. Discharge Detection and Elimination Program. Sump Pumps - A sump pump is designed to Testing in one West Lebanon neighborhood has collect groundwater that seeps through basement walls and foundations. During wet revealed higher than acceptable levels of E.coli, which weather, the sump pump forces water into a sink or other direct connection to the property’s is believed to be from dog waste getting into the sewer service. Correct this by redirecting the sump pump discharge line to the outside of the storm drains. Please read page 38 of the EPA’s A building, draining onto your property. Pocket Guide to Protecting Your Drinking Water by Sewer Service Connection - If your sewer service is defective, it may have separated joints cracked visiting: https://www.epa.gov/sites/production/ sections allowing groundwater to enter. Correct this by replacing/repairing the pipe. The new files/2015-04/documents/drinking-water-pocket- replacement pipe should be water tight, and should not allow roots to enter at the new joints. guide.pdf to learn more about the importance of Basement Perimeter Drains - A basement never dumping pollutants and dog waste down, or perimeter drain is usually some type of trench running along the bottom of your basement wall near any storm drain. to collect water that seeps through your basement walls or foundation. Check to see if Storm drains can be found on streets throughout your perimeter drains are connected to the Lebanon and West Lebanon, preventing the city from sewer line; if so, redirect the line to drain onto flooding when it rains. Most of these drains empty your property. directly into the nearest water body - storm water does not reach the treatment plant! This means that dog waste and other pollutants left in the yard, on the streets, or placed in the storm drains, go straight into our rivers when it rains.For details on how you can correct many of theseissues to ensure unnecessary water is not enteringthe sewer pipe, please contact the Department ofPublic Works.16 - City of Lebanon News - Winter 2016/17

24 Hanover Street, Suite 9, Lebanon, NH 03766 Human Services(603)448-2944lebanonnh.gov/HS Lynne Goodwin, Director [email protected]: Walk-In Hours: Mon-Fri, 2:00-4:00PM; Appointments: Mon-Fri, 9AM-12:30PMThe Human Services Department provides assistance fuels (oil, propane, wood), as well as electricity, and ifto eligible Lebanon and West Lebanon residents who heat is included in rent, a rent payment can be made. Ifcan’t meet their basic needs. In determining you have Section 8 or subsidized rent with heateligibility for assistance, applicants must demonstrate included, your household will not qualify, but if heat isthat the cost of their essential needs (housing, not included in your subsidized rent, you mayelectricity, heat, food, prescriptions, etc.) exceeds the apply. The most vulnerable households, those withavailable household income and liquid assets. elderly or disabled members, or those with children under age 6, are prioritized. The program beginsThere are additional resources available in the around December 1 and ends April 30 each year. Thecommunity to assist residents with basic most vulnerable households as described above mayneeds. Human Services would like all residents to be apply before September 1. All other households mustaware of these programs, whether you can benefit wait until after September 1 to apply. Contact 603-968-yourself or know somebody who can. 3560.Seasonal Shelter at the Haven LISTEN Community DinnersThe Haven provides basic safe shelter for individuals A hearty three-course dinner is served FREE to the(not children) who need it during cold weather months public at 5pm Monday-Friday at LISTEN’s Communitywhen the regular shelters are full. Seasonal shelter Dinner Hall at 42 Maple Street in White River Jct.,guests are admitted between 5:30pm and 9:30pm, with VT. Doors open at 4pm. Contact 603-448-4553 forlater arrivals under special circumstances. Suppers from more information.LISTEN or the Haven’s Hixon House adult shelter areprovided. Separate spaces are allocated to men and Food Pantrieswomen. Contact the Haven for more information at Both LISTEN and the Upper Valley Haven have food802-295-6500. pantries that can be visited once a month. Please contact the agency directly for more information.Electric Assistance LISTEN 603-448-4553The NH Electric Assistance Program (EAP) gives eligible Upper Valley Haven 802-295-6500customers a discount on their monthly electricbills. The discount is from 9% to 77% depending onyour gross household income, household size, andelectricity usage. The EAP discount helps make electricbills more affordable, and being able to pay the electricbill every month avoids the risk of service disconnectionfor nonpayment. Tri-County CAP can help youdetermine if you are eligible for the discount. Contact603-968-3560. Applications are taken on an ongoingbasis throughout the year.Fuel AssistanceTri-County CAP receives Low Income Home EnergyAssistance Program (LIHEAP) funds to help eligiblehouseholds afford the high cost of heating theirhomes. Tri-County CAP can pay for delivered heating City of Lebanon News - Winter 2016/17 - 17

Lebanon City Council Front Row Seated: Assistant Mayor Sue Prentiss; Mayor Georgia Tuttle; Karen Liot Hill; Sarah Welsch Back Row Standing: Erling Heistad; Tim McNamara; Bill Finn; Clifton Below; Bruce Bronner Contact Editors Paula Maville or Tina Stearns (City Manager’s Office) with any suggestions or ideas for this publication: Phone: 603-448-4220 email: [email protected] or [email protected] - City of Lebanon News - Winter 2016/17

CLIP & SAVE Directory of City Departments AIRPORT (Lebanon Municipal).............................................298-8878 ASSESSING ..............................................................448-1499 Property Values; Property Ownership Verification BUILDING INSPECTION / CODES ..................................... 448-1524 Building Permits; Electrical Permits CITY CLERK ..............................................................448-3054 Auto Registrations; Birth Certificates; Marriage Licenses; Voter Registration CITY MANAGER ................................................................. 448-4220 Vendor’s Permits; City Council Information FINANCE ............................................................................ 448-0682 Payables/Receivables FIRE—EMERGENCY .......................................................... 911 FIRE—ADMINISTRATION .................................................. 448-8810 Codes; Fire Prevention HUMAN RESOURCES ........................................................ 448-0683 HUMAN SERVICES............................................................. 448-2944 LIBRARY— LEBANON........................................................ 448-2459 LIBRARY— KILTON ............................................................ 298-8544 PARKS & RECREATION..................................................... 448-5121 PLANNING & ZONING ........................................................ 448-1457 POLICE—EMERGENCY ..................................................... 911 POLICE—DISPATCH .......................................................... 448-1212 POLICE—ADMINISTRATION ............................................. 448-8800 PUBLIC WORKS ADMIN. & DIRECTOR............................. 448-3112 ENGINEERING.................................................................... 448-0674 OPERATIONS & MAINTENANCE ....................................... 448-3112 Street/Sidewalk Conditions; Snowplowing; Cemetery Maintenance SOLID WASTE FACILITY.................................................... 298-6486 RECYCLING CENTER ........................................................ 298-6484 TAX COLLECTOR ............................................................... 448-1720 WASTEWATER PLANT....................................................... 298-5986 WATER PLANT ................................................................... 448-2514 WATER & SEWER BILLING................................................ 448-1569 CLIP & SAVE City of Lebanon News - Winter 2016/17 - 19

City of Lebanon PRSRT STD51 North Park Street ECRWSSLebanon, NH 03766 U.S. POSTAGE PAID Lebanon, NH Permit No. 2 Distributed January 2017 To: Postal Customer 2017 City of Lebanon HolidaysNew Year’s Day.................................................Monday, January 2nd (Observed)Martin Luther King, Jr./Civil Rights Day ..........Monday, January 16thPresidents’ Day ................................................Monday, February 20thMemorial Day ...................................................Monday, May 29thIndependence Day ...........................................Tuesday, July 4thLabor Day .........................................................Monday, September 4thColumbus Day ..................................................Monday, October 9thVeterans’ Day ...................................................Friday, November 10th (Observed)Thanksgiving Day.............................................Thursday, November 23rdDay after Thanksgiving ....................................Friday, November 24thChristmas Day..................................................Monday, December 25th