ESG 2016

A CONVERGENCEOF MINDSThe mightiest tree in the forest didn’t get there Environmental initiatives are encouraged across all ofovernight. Long before, its life began as a tiny seed, the group’s sectors, and given the support to flow onsprouted by drops of rain. Sustained over time by throughout our buildings and construction sites, to ournature’s nourishment – the sun which warms, the residents and tenants, to our contractors and suppliers,earth that feeds – it stands tall, majestic, and deeply and so on. By taking home these greener concepts,rooted today. and sharing awareness with the wider community, it is our belief that the ripple of change may gradually gainChanging human behaviour to preserve our momentum.threatenednatural environment evolves in a similarway. It begins with a shift in mindset – the will to strive When we first embarked upon sustainability as afor positive action. And this calls for a fresh approach goal, it was a relatively new concept in the corporateto what has gone before. As Albert Einstein once said, vocabulary. We understood that every small step“we can’t solve problems by using the same kind of contributes to the greater good, and taking a cue fromthinking we used when we created them.” the natural world, that teamwork could be the key. Those early seeds of positive energy became guidingIn our approach to sustainability at Kerry Properties, principles for the spirit of sustainability which keepswe understand the influence of the ripple effect. filtering throughout the group day by day – and, weOne person’s idea can become a team project; a hope, into the wider community. Slowly, and together,team project can lead to a movement. Ultimately, a we are working towards our vision of a productivemovement can effect real change. commercial framework which is environmentally mindful and socially responsible.As a company, we strive to inspire transformativebusiness leadership for a greener future. We consider Sustainability is a story which we see as never-what it takes to create a healthy, harmonious, ending. We may be only at the beginning, but thisnurturing environment which will sustain both our sustainability report charts our steps along the way.planet and the people who inhabit it, and how we can This, we believe, can be Kerry Properties’ contributioncontribute in meaningful ways. to a greener world for future generations.Yet we realise that sustainability is a story largerthanour own. Just as the migratory birds which flythousands of miles to Hong Kong each winter couldn’tmake it on their own, but arrive safely in a flock, weteam up, as a group, supporting and encouraging.The function of leaves is to help the plant produce foodby converting the energy in sunlight into chemical energythat the plant can eat. Same can be said to every companyemployees, who work hard to nurture the companyand sacrifice themselves for the bigger purposes. Theirinspirations and impact help us celebrate our tree of success.

CONTENTS02 WHO WE ARE04 ABOUT THIS REPORT06 MESSAGE FROM THE MANAGEMENT07 SUSTAINABILITY PRINCIPLES08 STAKEHOLDER ENGAGEMENT11 INTERNAL 12 COMPANY • TRAINING & DEVELOPMENT • HEALTH & SAFETY 16 EMPLOYEES • EQUAL OPPORTUNITIES • GOVERNANCE21 EXTERNAL 22 ENVIRONMENT • ENERGY SAVING DESIGN • CARBON EMISSIONS 24 CUSTOMERS • COMMUNITY ENGAGEMENT • PHILANTHROPY 26 GENERAL PUBLIC • QUALITY PRODUCTS • DISABILITY FRIENDLY DESIGN29 COUNTERPARTIES 31 SUPPLIER • GREEN SOURCING • FAIR PROCUREMENT PROCESS 34 TENANTS • WASTAGE RECYCLE • WATER & ELECTRICITY REDUCTION36 COMMUNITY INVESTMENT40 REPORTING METHODOLOGY42 SUSTAINABILITY AT A GLANCE

SUSTAINABILITY POLICY This report provides an overview of the sustainability performance of KPL during the year ended 31 December 2015. It examines the environmental initiatives we have taken in such areas as more economical use of building materials, paper, water and energy. On the social front, the report demonstrates responsibilities to our own employees as well as the communities in which we operate. It is essential to disclose our Environmental, Social and Governance (“ESG”) information and data gathering process to our stakeholders in order for us to report in a highly transparent, accountable and comparable manner. To achieve this, the report contains details of how we engaged stakeholders, the coverage of the report and the reporting principles adopted. In order to enhance reporting impartiality and quality, we have engaged a professional consultancy, CCA, to oversee and assist with the preparation of this sustainability report.This report covers all Reporting Scope our future sustainability strategy. Please contactof our operations inHong Kong, where KPL’s This report covers all of our operations in Hong us by email at [email protected] is based, as Kong1, where KPL’s headquarters is based,well as five distinguished as well as five distinguished metropolitan com.metropolitan mixed-use mixed-use projects in first-tier cities in theprojects in first-tier cities PRC, namely Beijing Kerry Centre, Jing An 1 Reporting scope of Hong Kong excludes:in the PRC, namely Beijing Kerry Centre and Kerry Parkside in Shanghai, a) all hotels operated by Shangri-La GroupKerry Centre, Jing An Hangzhou Kerry Centre and Shenzhen under separate management agreements;Kerry Centre and Kerry Kerry Plaza2. These operations represent and b) business unrelated to the core propertyParkside in Shanghai. approximately 51% of our 2015 group development and property managementHangzhou Kerry Centre revenue. As a leader of real estate industry, we operations, which accounted for less than 5% ofand Shenzhen Kerry always strive to improve our ESG performances the total group revenue.Plaza. and community engagement efforts, in which we aim to be more ambitious in our 2 The reporting scope of PRC operations coversHong Kong China sustainability programmes and expand our only five mixeduse projects in Beijing, Shanghai, reporting depth in the future. Hangzhou and Shenzhen. The PRC reporting scope excludes: a) all hotels operated by Feedback Mechanism Shangri-La Group under separate management agreements; and b) ESG data in tenant- We value your feedback on this sustainability controlled areas leased in shopping malls and report and on the areas in which KPL can offices. improve. Whether you are our customers, business partners, members of the public, the 3 The reporting scope of PRC operations covers media or civil society groups, your comments only five mixeduse projects in Beijing, Shanghai, and opinions can help define and strengthen Hangzhou and Shenzhen. The PRC reporting scope excludes: a) all hotels operated by Shangri-La Group under separate management agreements; and b) ESG data in tenant- controlled areas leased in shopping malls and offices. The PRC reporting scope excludes: a) all hotels operated by Shangri-La Group under separate management agreement. 2

Sustainability Report 2016Beijing Kerry Centre Shanghai Kerry Parkside Hangzhou Kerry CentreShenzhen Kerry Plaza Hong Kong Kerry Centre 3

STAKEHOLDER ENGAGEMENTWe Conducted We are using various ways to performance reviews, surveys, phone calls, reach as many stakeholders as annual reports and published information. 1 In-Depth possible. These engagement initiatives enabled Interview us to gather vital feedback from various Our everyday operations are influencing the stakeholders.2 Questionnaire wider world, so we seek to understand and Surveys manage those impacts, prioritizing those that To develop a deeper understanding of our are most important to our business and of stakeholders’ needs and to accelerate the3 Workshops most concern to our stakeholders. adoption of sustainability practices, we5 Focus Groups engaged an independent sustainability We define our stakeholders to be individuals consultant to conduct a variety of stakeholder329with and organizations who can impact or be engagement activities during the preparation impacted by our operations. The stakeholders of this report. Respondents range from our 1,248 employees in Hong Kong and 1,024 employees in the PRC, An in-depth interview with senior management to our customers, suppliers, contractors, was held to explore how to leverage the investors, regulating bodies and various types reporting process to integrate sustainability of community groups. We regularly engage thinking throughout the organization. Five our key stakeholders throughout the year focus groups and three workshops were in a number of ways, including conferences organized to identify the issues that are and meetings, formal and informal trainings, material to our business and stakeholders, 4

Sustainability Report 2016and to ensure that our strategy meets our Material Issuesneeds and those of our stakeholders. Ourindependent consultant reviewed reporting Material issues are those that matter most to our stakeholders and thatframeworks such as Global Reporting Initiative significantly impact our business. The materiality assessment has helped to identify(“GRI”) and the SEHK ESG Reporting Guide to the most material issues. The results, which we have used to structure this report,develop a list of items that could be considered are shown in the table below.material to a business such as ours. Theparticipants were asked to rank each item on Material Issues Identifiedthe level of importance. There were 52 externalstakeholders representing the suppliers, Environmentalcontractors and tenants, as well as 71 internalstakeholders including senior members of the We have an important role to play in addressing the critical issues and reportingmanagement team and other key executives on them effectively. Our material environmental issues range from reducingfrom various departments participated in the carbon emissions and waste generation to increasing recycling and integratingfocus groups and workshops that held in environment protection in our operations.Beijing, Shanghai, Hangzhou, Shenzhen andHong Kong. CO2To engage a wider range of stakeholders, we Reduce Reduce waste Increase the recycle Integrate environmentalalso put the items into an online survey tool greenhouse gases generation rate of construction considerations inand collected views from both internal andexternal stakeholders. The two questionnaire emissions materials planning and designsurveys were sent to all levels of staff across theCompany and external stakeholders including Socialsuppliers, contractors, consultants, propertyowners and tenants at various properties. A Taking social issues as seriously as environmental ones are crucial to ourtotal of 100 valid questionnaires were received establishment as a responsible business. Compliance with various regulations,out of 117 issued to internal stakeholders, provision of a safer, healthier and fairer working place as well as embedwhereas 104 valid questionnaires were received community concerns into commercial decisions, have always been our core focus.out of 427 issued to external stakeholders. Fairness in Healthy and Comply with Understand the workplaces and in safe working building regulations community’s needs the supply chain environment in places where it At KPL, we believe that by maintaining open and responsive channels of communication, we build relationships that enhance our competitive edge. Many of our stakeholders’ opinions have shaped the competitive approaches that we continue to adopt to design, build and manage our best-in-class properties. Looking into the next steps of our sustainability journey, we will assess these prioritized material issues on a regular basis to ensure our actions and reporting continue to reflect our business and stakeholder priorities. We will explore to deepen stakeholder engagement in the upcoming years. 5

INTERNALAt the heart of KPL value is that of providing quality of service for those people working and livingin the properties we manage. It is clear to all of us at KPL that a well-motivated and well-treatedworkforce is best able to deliver that quality and professionalism. The professionalism and dedicationof our people are the foundations of our corporate DNA. And only through treating our employees welland nurturing a dynamic and energetic team spirit do we materialize the high standards of work wepromised to our customers. The dual goals of treating our people well and providing excellent service tocustomers combine in a mutually-reinforcing way, and lie at the heart of our commitment to excellencein delivering our promises to those we serve.At KPL, we vouch to serve with a “caring” attitude. We make the most of our expertise and resourcesto make a positive contribution to society. We treat this as a special opportunity to inspire the peoplearound us to do the same and to develop stronger relationships with our stakeholders.This section of our report focuses on the social aspects that our stakeholders concern most, includingequal opportunity, health and safety, how to ensure compliance with regulations and even exceed ourstakeholders’ expectations, as well as our work in the community beyond our properties.

COMPANY EMPLOYEESPage TRAINING & Page EQUAL11-13 DEVELOPMENT 16-17 OPPORTUNITIESPage HEALTH & Page14-15 SAFETY 18-19 GOVERNANCE

INTERNAL COMPANY HEALTH & SAFETY We believe that most of the accidents and incidents are preventable. Good health and safety requires ongoing effort and engagement. We will work continuously to place a strong focus on our performance in Health and Safety outcomes and process improvements. SOCIETY IN HONG KONGWhat We Pledged Our Safety Management System, which (i.e. 12 per 1,000 KPL staff). There wereIn 2015 provides a framework for our procedures and 16 cases of injuries recorded in 2015. The practices, has been established since 2002. We Company has assigned the Safety CommitteeHold 3 Occupational are not stopping there. Along the journey of to be responsible for overall coordination andHealth & Safety in-house sustainability, we keep improving occupational implementation of the safety policy. A regularseminars wellness. status review and internal safety audit have been conducted with the aim of maintaining COMPLETED A Corporate Safety & Health Policy Statement progressive improvement. The Company’s was updated in 2015 specifically for KPL Safety Committee will also review the health 100% property management division in Hong Kong. and safety policy annually. At the same time, The policy statement stresses that safety opinions and comments from workers will beIncrease the number of and health is a management responsibility regularly invited and collected, and seriouslysafety reviewer for all which is equally as important as the quality considered.properties from 7 to 8 and efficiency in the Company’s business development and services, and which is made Workers performing duties at height or in COMPLETED an integral part of every manager’s role. All confined spaces remains one of our greatest employees must take health and safety at work occupational safety concerns. In this regard, 100% as a matter of importance. risk assessment and safety inspections have been conducted in all projects for effective However, despite all the safety management control and monitoring and to ensure better processes in place, the occupational Injury understanding of the proper procedure and Rate recorded a higher number (i.e. 12.8 preventive measures. per 1,000 KPL staff) than the previous year 8

Sustainability Report 2016We also continued to promote education and with various topics every month. In addition,awareness through ongoing employee training we keep upgrading suitable protectionprogrammes. A series of health and safety equipment to make our working environmenttrainings entitled “Tool-Box Talk” are organized safer and more comfortable.Monthly Training Topic in Raising Employee Awareness JAN FEB MARPrevent Falls Prevention of Work Safety Occupational in Inclement at Work Diseases Weather APR MAY JUN Risk Assessment Personal Work Safety in ProtectiveConfined Spaces of Manual Equipment Handling JUL Operations SEP In the reporting period, Safe Use of Fire Safety at the Company’s Safety Chemicals AUG Workplaces Committee held five meetings to review OCT Electrical Safety accidents or incidents Safety for at Workplaces if any accidents or Working at incidents and to bring NOV forward improvement Height Biological suggestions. Hazards Our ultimate goal DEC 0 Prevention of zero work-related Violence at Work injuries 9

員工內部 發 展 及 培 訓個案分享公司每年定期在深圳舉辦運動會，設有多個團體或個人競賽項目，包括田徑、球類、[請提供補充資料]。今年新增的TBC項目，更廣受同事歡迎。 加油！ 加油！同事亦趁周未帶同小孩一起參與親子競技項目，享受天倫樂。 在運動場上，學習團隊精神 每年秋季，我都特別期待公司的員工運動會， 與幾百位來自不同部門的同事一起放鬆心情， 抖擻精神，在運動場上一展身手。今年，我有 不少在工作環境上難得的意外收獲，從沒想過 平時文質彬彬的同事跑起步來彷彿脫胎換骨， 也沒想過總是一臉認真的同事不時展露出父母 對孩子的呵護和慈愛。新思片炎報最資他芷岸輛命鈞馳貼彩埠負恩界公，何孚間嗓苙垌賬應影即噹炭焦惦 10

可 持 續 發 展 報 告 2016 友誼第一 新思片炎報最資他芷岸輛命 比賽第二 鈞馳貼彩埠負恩界公，何孚 間嗓苙垌賬應影即噹炭焦惦我和部門同事今年首次接觸團體跳繩。輸贏 迷耍雪，色呆秋塘典舟村濕在運動場上並不重要，我更重視與同事之間 總踦貞弱伴棉編瑩，狸消統的互動交流，大家勇於嘗試各式各樣的方法，並不斷努力練習，過程中充分展現團隊精神。比賽前，有經驗的同事更熱情地分享經驗，讓我們理解各崗位的需要和如何互相協調，終找到成功的秘訣，更在比賽中取得好成績。想起同事們在運動場上矯捷的身影和充滿朝氣的歡笑聲，讓我更期待下一年的運動會。 輸贏不重要新思片炎報最資他芷岸 深圳嘉里建設的人力資源及行政部輛命鈞馳貼彩埠負恩界 Helen公，何孚間嗓苙垌賬應 Training Manager 11

EXTERNALAt the heart of KPL value is that of providing quality of service for those people working and living in the propertieswe manage. It is clear to all of us at KPL that a well-motivated and well-treated workforce is best able to deliverthat quality and professionalism. The professionalism and dedication of our people are the foundations of ourcorporate DNA. And only through treating our employees well and nurturing a dynamic and energetic team spiritdo we materialize the high standards of work we promised to our customers. The dual goals of treating our peoplewell and providing excellent service to customers combine in a mutually-reinforcing way, and lie at the heart of ourcommitment to excellence in delivering our promises to those we serve.At KPL, we vouch to serve with a “caring” attitude. We make the most of our expertise and resources to makea positive contribution to society. We treat this as a special opportunity to inspire the people around us to do thesame and to develop stronger relationships with our stakeholders.ENVIRONMENT CUSTOMERSPage ENERGY SAVING Page COMMUNITY21-23 DESIGN 26-27 ENGAGEMENTPage CARBON EMISSIONS Page24-25 28-29 PHILANTHROPY

可 持 續 發 展 報 告 2016GENERAL PUBLICPage QUALITY30-31 PRODUCTSPage DISABILITY32-33 FRIENDLY DESIGN 13

EXTERNAL ENVIRONMENT CARBON EMISSIONS Managing our carbon footprint is part of our environmental responsibility in response to climate change concerns, and prepares the Company to operate in low carbon economy. THE ENVIRONMENT IN HONG KONG Our carbon reduction achievement Our carbon emissions are tracked under the categories of Scope 1: Direct Emissions, Scope We have been conducting voluntary carbon 2: Indirect Emissions and Scope 3: Other audits since 2011 (i.e. the base year). The Indirect Emissions as defined by the GHG Company’s carbon emissions inventory Protocol. Scope 1 and Scope 2 capture the has been assessed in accordance with the emissions from our electricity and towngas use Greenhouse Gas Protocol (“GHG Protocol”) at our premises, as well as our vehicle fuel use, and the local guidelines issued by the Hong while the sources of Scope 3 emissions include Kong Government. The scope of carbon fresh water and paper consumption, as well emissions data covers KPL headquarters and as paper waste. Our data of the base year and all properties managed by KPL, which currently the recent two years were verified to ensure involves a total of 30 properties, including 25 accuracy. residential and 5 office properties. CO2 CO2 28% cut in carbon51,389 4.41 intensity since 2011 tonnes of CO2e our tonnes of CO2e per absolute carbon footprint GFA (1,000 sq ft) 16

Sustainability Report 2016As a result of our carbon reduction initiatives, reduction over the last year despite a 1.5%the Company has recorded a satisfactory growth in GFA. Our carbon emissions fromreduction of carbon emissions since the 2011 (i.e. the base year) to 2015 are presentedbase year. Our absolute carbon footprint in below.2015 was 52,156 tonnes of CO2e, a 4.75% 49,246 51,085 56,129 54,756 52,156 51,389 258 277 300 305 27950,00040,00030,000 47,261 49,274 53,625 50,815 49,47020,00010,0000 1,726 1,534 2,203 3,636 2,407 2011 2012 2013 2014 2015 2016Year Total Carbon Emissions GFA Under Management Carbon Intensity Our 2020 Carbon Emission (tCO2e) (1,000 sq ft) (tCO2e/ 1,000 sq ft) Target20112012 49,246 8,016 6.14 With 2011 as the base2013 51,085 9,866 5.18 year, we committed2014 56,129 11,021 5.09 to reduce our carbon2015 54,756 10,913 5.02 intensity by2016 52,156 11,075 4.71 51,389 11,649 4.41 30%Remarks: which is achieved by now. We will review and• Only properties delivered and managed by the Company for a full year are included as “GFA under Management” in this explore the feasibility of analysis. setting a more ambitious target.• Carbon emissions of Office Tower 2 of Enterprise Square Five have not been included as resource consumption in that building is controlled by a single tenant.To demonstrate our commitment to Our company-wide efforts in carbon reductionsustainability transparency, we have voluntarily and environmental protection have not gonedisclosed our carbon data through the unnoticed – we have been awarded thededicated online database entitled Carbon CarbonCare® Label in 2015 as recognition ofFootprint Repository for Listed Companies in our endeavours in managing carbon emissions.Hong Kong launched by the EnvironmentalProtection Department (“EPD”). With more 3 As of 31st March, 2016. http://www.hkex.com.than 1,850 listed companies across the Main hkBoard and Growth Enterprise Market3, we areone of the only 714 listed companies who have 4 As of 31st March, 2016. https://www.carbon-disclosed their carbon data for public scrutiny. footprint.hk 17

EXTERNAL ENVIRONMENT CARBON EMISSIONS CASE (Hong Kong, 12 September 2016) Kerry Properties and CBRE have reached a new milestone with Beijing Kerry Centre’s (BKC) STUDY achievement of Platinum Certification by the U.S. Green Building Council’s (USGBC) “Leadership in Energy and EnvironmentalKerry Properties’ Beijing Kerry Centre Design for Existing Buildings: Operations & Maintenance” (LEEDAwarded LEED EBOM Platinum EBOM). CBRE acted as the consultant for Kerry Properties,Certification providing LEED-related advisory and certification services for BKC.Established Mixed-use Development This 18-year-old building, delivered for operation in 1998, todayExcels with Green Advancement represents the world’s oldest LEED EBOM-certified mixed-use development. “Building on two decades of BKC’s presence in the community, we are delighted to see the complex become the first mixed- use development to receive Platinum LEED EBOM certification in Asia Pacific. This esteemed recognition by USGBC reflects Kerry Properties’ continued efforts in implementing sustainable practices and reducing environmental impact throughout our real estate portfolio,” said Bryan Gaw, Executive Director of Kerry Properties Limited. Located in Beijing core CBD area, BKC is a mixed-use development combining high-quality office space, a shopping mall for well-known brands, serviced apartments and Kerry Hotel Beijing. The development has a LEED-certified area of 140,000 square metres. To meet the certification requirements, CBRE identified key differentiators including water efficiency, energy and environmental management; use of materials and resources; quality of indoor environment; and innovation in operation to enhance the development’s overall performance in sustainability and operational efficiency. Kerry Interview 18

Sustainability Report 2016 mainland China, LEED-certified Grade-A offices in most cities enjoy a 10 to 30% rental premium, and the number of MNC occupiers is 100-150% higher than in non-LEED-certified offices. “BKC’s LEED certification demonstrates tremendous green building leadership,” said Mahesh Ramanujam, COO, U.S. Green Building Council. “These significant efforts to create more sustainable, healthier, and energy-efficient buildings play an incredibly important and ongoing role in Beijing and Asia’s rapidly evolving future.”Leveraging CBRE’s rich project experience with the joint efforts of Beijing Kerry Centrethe property owner and tenants, BKC obtained the LEED EBOMPlatinum certification in just 10 months. Andy To, ManagingDirector of Asset Services, CBRE Greater China, said thatcertification for Kerry Properties’ landmark mixed-use project“marks a key milestone in our delivery of green certificationservices”. “Given the increasing importance of green buildingsand their ever-growing social impact,” he said, “CBRE willremain committed to promoting LEED certification, strivingnot just for business excellence but also as a way to promotethe overall welfare of real estate and fulfil our obligations asresponsible practitioners. We’re extremely honoured to workwith Kerry Properties and make meaningful changes towardgreater sustainability.”According to CBRE’s recent white paper entitled “TowardsExcellence: Market Performance of Green Commercial Buildingsin the Greater China Region”, LEED-certified commercialbuildings across Hong Kong and Taiwan record betteroperational performance than non-LEED-certified projects. In 19

EXTERNAL ENVIRONMENT CARBON EMISSIONSCASESTUDYKerry Properties’Beijing Kerry Parkside ForecourtNunc vero fatemur, acuti hebetesne, valentes imbecillinesimus, non esse id in nobis, qui autem ex eo cogi putat neut sedeamus quidem aut ambulemus voluntatis esse, isnon videt quae quamque rem res consequatur. idciro etiamnostrarum voluntatum atque appetitionum sunt causaenaturales at antecedentes; nam nihil esset in nostra potestatesi res ita se haberet. Nunc vero fatemur, acuti hebetesne,valentes imbecilline simu. Q Haec disserens qua de re agatur et in quo non videt. Non enim si alii ad alia propensiores sunt propter causas naturales et antecedentes, idciro etiam nostrarum voluntatum atqueA Propensiores sunt propter causas naturales nobis, qui autem ex eo cogi putat ne ut sedeamus et antecedentes, idciro etiam nostrarum quidem aut ambulemus voluntatis esse, is non videt voluntatum atque appetitionum sunt causae quae quamque rem res consequatur. Propensiores naturales at antecedentes; nam nihil esset in sunt propter causas naturales et antecedentes, idciro nostra potestate si res ita se haberet. Nunc vero etiam nostrarum voluntatum atque appetitionum fatemur, acuti hebetesne, valentes imbecilline sunt causae naturales at antecedentes; nam nihil esset simus, non esse id in nobis, qui autem ex eo cogi in nostra potestate si res ita se haberet. Nunc vero putat ne ut sedeamus quidem aut ambulemus voluntatis esse, is non videt quae quamque rem res consequatur. idciro etiam nostrarum voluntatum atque appetitionum sunt causae naturales at antecedentes; nam nihil esset in nostra potestate si res ita se haberet. Nunc vero fatemur, acuti hebetesne, valentes imbecilline simus, non esse id in Mrs. Wong Hawker owner 20

Sustainability Report 2016Glass Recycling Q Haec disserens qua de re agatur et in quo non videt. Non enim si alii ad alia propensiores 17% sunt propter causas naturales et antecedentes, idciro etiam nostrarum voluntatum atqueGreen Energy A Propensiores sunt propter causas naturales et antecedentes, idciro etiam nostrarum 24% voluntatum atque appetitionum sunt causae naturales at antecedentes; nam nihil esset inWaste nostra potestate si res ita se haberet. Nunc veroManagement 12%Food WasteRecycling 25%Q Haec disserens qua de re agatur et in quo non fatemur, acuti hebetesne, valentes imbecilline videt. Non enim si alii ad alia propensiores simus, non esse id in nobis, qui autem ex eo cogi sunt propter causas naturales et antecedentes, putat ne ut sedeamus quidem aut ambulemus idciro etiam nostrarum voluntatum atque voluntatis esse, is non videt quae quamque rem res consequatur. idciro etiam nostrarum voluntatumA Propensiores sunt propter causas naturales atque appetitionum sunt causae naturales at et antecedentes, idciro etiam nostrarum antecedentes; nam nihil esset in nostra potestate voluntatum atque appetitionum sunt causae si res ita se haberet. Nunc vero fatemur, acuti naturales at antecedentes; nam nihil esset in hebetesne, valentes imbecilline simus, non esse nostra potestate si res ita se haberet. Nunc id in nobis, qui autem ex eo cogi putat ne ut vero fatemur, acuti hebetesne, valentes sedeamus quidem Propensiores sunt propter imbecilline simus, non esse id in nobis, causas naturales et antecedentes, idciro etiam qui autem ex eo cogi putat ne ut nostrarum voluntatum atque appetitionum sunt sedeamus quidem aut ambulemus causae naturales at antecedentes; nam nihil esset voluntatis esse, is non videt quae quamque rem res consequatur. in nostra potestate si res ita se haberet. idciro etiam nostrarum voluntatum Nunc vero fatemur, acuti hebetesne, atque appetitionum sunt causae Mr. Li families Shanghai citizens 21

COUNTERPARTIESAt the heart of KPL value is that of providing quality of service for those people working and living in theproperties we manage. It is clear to all of us at KPL that a well-motivated and well-treated workforce is bestable to deliver that quality and professionalism. The professionalism and dedication of our people are thefoundations of our corporate DNA. And only through treating our employees well and nurturing a dynamic andenergetic team spirit do we materialize the high standards of work we promised to our customers. The dualgoals of treating our people well and providing excellent service to customers combine in a mutually-reinforcingway, and lie at the heart of our commitment to excellence in delivering our promises to those we serve.At KPL, we vouch to serve with a “caring” attitude. We make the most of our expertise and resources to makea positive contribution to society. We treat this as a special opportunity to inspire the people around us to dothe same and to develop stronger relationships with our stakeholders.

SUPPLIER TENANTSPage GREEN Page WASTAGE30-31 SOURCING 34-35 RECYCLEPage FAIR Page WATER & ELECTRICITY32-33 PROCUREMENT 36-37 REDUCTION PROCESS