Let's Talk About It Podcast by Jeff Arnold. Customer Service with guest Richard Blank. Episode 33.

Richard Blank

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Your host, Jeff Arnold, talks with the CEO, President, and Bilingual Telemarketing Trainer of Costa Rica's Call Center, Richard Blank. Richard shares his journey from studying at the University of Arizona to establishing his business. He covers the importance of interpersonal communication, the impact of AI, and ethical client selection. Richard emphasizes mentorship, personal growth, and the challenges of running a nearshore call center. His story highlights perseverance, adaptability, and the significance of ethical practices in achieving success.

Episode 33 of Let's Talk About It: Conversations with Industry Shapers is live! Your host, Jeffery Arnold, interviews Richard Blank, CEO and President of Costa Rica's Call Center. From studying at the University of Arizona to building his own business, Richard shares his incredible journey.
He dives into the importance of interpersonal communication, the impact of AI, and the ethics behind client selection. Richard also discusses mentor

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Let's Talk About It Podcast by Jeff Arnold. Customer Service with guest Richard Blank. Episode 33.