We create the extraordinary, here, in Timișoara
TIMIȘOARAEmboldened to be innovative. It is our commitment to continuously “do the right thing, in the right way.” We operate with integrity to be our best not only competitively but ethically as well. All interactions with customers, vendors, suppliers, shareholders, & associates employees are conducted with the highest honesty and respect.
FLEX TIMIȘOARA Use this QR code to view your digital version. 04
INDEX Index Introduction 06 - 09 Our management 10 - 13 Flex Timișoara 14 - 19 Site Map & Value Proposition 20 - 25 Strategy 26 - 29 Financial 30 - 31 Operational 32 - 33 Why Timișoara 34 - 37 Portfolio 38 - 51 NPI & Digitalization 52 - 59 People 60 - 65 Respect. Reward. Recognition 66 - 67 CSER & Sustainability 68 - 73 Continuity 74 - 79
We stand out for the right reasons. Timișoara value-add services support all customer areas. Top 10 in revenue, among 100 Flex locations. We take a multi-disciplinary, collaborative approach to innovation and solving the challenges of all our customers. 06
FLEX TIMIȘOARA UP TO 6000 08
OUR FIGURES 3 MAIN ACTIVITIES employees Through optimized processes, additional in 6 buildings capabilities like R&D Service Center, with 13.000 sqft Failure Analysis Laboratory, Test Development, clean rooms, Automation and Toolshop, and sustainable complex PCBA logistics for world-leading product and & HLA production, consumer brands, we surpass what’s expected design validation throughout the product lifecycle. support trough fast Prototyping, Our engineers span Communications, value added Enterprise and Cloud disciplines, revealing engineering capabilities that fuel differentiation. services That is why top-tier brands & small businesses alike partner with Flex Timișoara to address production needs from design through manufacturing to final solution.
Top management beliefs We empower all employees to contribute to the success of Flex. We leverage each other's strengths, value ideas and collaborate to create the greatest team for bettering our best organizational growth and success. Alexander Klein General Manager & VP Operations Flex Timișoara 10
OUR MANAGEMENT With a background in electrical Upgraded engineering and an Executive professionals international MBA, graduated reshuffling in Vienna and Minnesota, perspectives Alexander Klein is a people oriented manager, focused on strategy and organizational change, who believes that results are driven through great teamwork and collaboration. The worldwide impacted supply Staying open minded, learning every chain constrains and continuous day, challenging the status quo, and raising costs are reshuffling our approaching the future opportunities perspectives about how to through a more integrated and approach business in different ways. value-added organizational It opens new opportunities in regards structure and culture, is helping us of how we will define our work and to maneuver through these exciting way of living in the future. times together. 11
Our expertise Florin Onu enables us to have a purpose, Operations a wider sense of goals where Possesses a sound knowledge of the we provide business processes in the EMS industry and comprehensive has a passion for process improvements services & unique & customer care. Graduated Electronics market know-how & Telecomm Engineering in Timișoara and in order to ensure joined Electronics manufacturing in 1999. beneficial project He is a proud grandfather who enjoys outcomes for both good reading, music & movies, traveling clients & partners. & watching sports. Our products Octavian Mihalcovici contribute to a more connected Strategy & Business Excellence & better world. Strategic thinker with great expertise 12 in strategic management and process improvements, he started his journey with Flex in January 2017 as a Senior Consultant. Now, as a Strategy & BE Director, he is responsible for all NPI activities & Continuous Improvement Projects, and he is supporting all departments to achieve their strategic goals. Olimpiu Toboiu Finance Graduated Economics at University of Craiova with a bachelor degree in Finance and Insurance. Joined Flex in 2007, having different roles in Materials and Finance departments. He is passionate about science, astronomy and, in the last year, together with his child's learning process, he rediscovered the pleasure for Math. Diana Năstase Human Resources A results-driven HR leader with experience in start-ups, mergers & turnarounds, extensive experience in EMS industry, known as an innovator who develops and hones organizational solution. Certified International Coach in Solution-focused methodology. Passionate by people and writing, she believes that maximizing profit can happen along with maximizing meaning at work.
Ildiko Burlacu OUR MANAGEMENT Program Management Cristian Gurka Passionate Program Management Director, Engineering always ready to build new executive relationships. Graduated Faculty of Committed to science and engineering, Technology in Food Industry & started he graduated Science in Electronics working for Solectron / Flextronics in Engineering at University of Timișoara. November 2000. She likes to experience new He started his activity at Flex in April 2000 things, enjoys nature and having friends and as process engineer. His hobbies are people around her. hiking, skiing and reading. Alin Marian Raluca Voichiță Materials Quality Started his career in the EMS industry in 2000 Enthusiastic and reliable, always open as a Buyer / Planner in Solectron Germany. to new ideas in order to improve and From 2013, he was leading the Europe to move forward. She graduated Materials Team until 2020 when he returned Machines Manufacturing Technologies to Timișoara as Site Materials Lead. He has with a bachelor degree in mechanical 2 children (7 and 15 years old). As a hobby, engineering. Summing overall 19 years he is a sports fan and likes walking in nature. of expertise in the field of quality. She joined Flex in 2016. Mother of 2 juniors, Dragoș Dragotă interested in hiking, traveling and reading. Information Technology Augustin Ciurea Started 17 years ago with Solectron and Facility developed throughout the years in multiple IT regional and global teams. Happily Managing building services and married and recent father of Luna. equipments with a real pleasure, He considers himself an optimistic, he is always willing to deliver the best. enthusiastic person that enjoys his work He graduated Engineering covering & the company of creative, inspired and Environmental aspects and technology. smart people. Loves running & is passionate Worked for Solectron between 1998 - 2005. about wine tasting. In 2013 he returned to”his first love”, Flex. He enjoys cycling, fishing and “Do It Viorel Stanciu Yourself” is his overall approach. Security Angelica Radu Dedicated Senior Security Manager, Manager Assistant focused in finding and creating proactive measurements in order to Graduate of Economics at Tibiscus University protect Employees, Customers, products from Timișoara, she joined Flex in 2008. Self and materials. He graduated Military driven, self motivated and dedicated, with Academy, Law University and Art Popular a continuous learning approach, actively School - photography class. He started his supporting her team to achieve its goals activity in Private Security sector, working and move things forward. Passionate about for Solectron / Flex since May 1999. health & fitness. “Mens sana in corpore sano” is her motto.
FLEX TIMIȘOARA We support each other as we strive to find the best way. 14
FLEX TIMIȘOARA Celebrating Employees Our teams bring positive contributions to our customers, to communities and to one another. It's who we are, it's our Flex pride. We acknowledge well-deserved efforts each quarter, elevating the integrity, ingenuity, and inspiration of others. Embracing Innovation We celebrate the most innovative ways our employees have positively impacted the business by ideas that have delighted customers. Championing Diversity, Equity & Inclusion Our ingenious platform serves as a development resource for employees at any level in the organization, focusing on all elements of diversity, equity and inclusion.
We create what provides us to lead by technology. 16
FLEX TIMIȘOARA People development is the main power source for optimization & agility in a continuous improvement long-term business strategy. TEAMS
We create The design is flexible. The delivery is fast. what adds The quality is fixed. Totally Flex Timișoara. value. With Moonshine Shop support we build most of the tools used in the manufacturing process. Time & cost effective. Every single day. 18
FLEX TIMIȘOARA TOOLS
Module 6 DCBA DK J I HGF E Module 5 A BCD E F GH I J K L INFRASTRUCTURE Complex PCBA & HLA Module 4 Module 3 production capabilities 13.000 sqft clean rooms Training Tool and value added services Center Shop ensure production needs for Health Solutions, Failure Research & Communication & Enterprise Analysis Development Compute, Industrial & Emerging Laboratory Laboratory Industries, Automotive. Clean Test Room Development Module 2 White Room L K J I HGF E DCBA Module 1 ML K J I HG F E DCB A
GO BIG SITE MAP 580.000 sqft 4 Manufacturing ESD Environments 2 Warehouses mSitaep 21
VALUE PROPOSITION Health Solutions Communication Industrial Automotive 22
VALUE PROPOSITION MEDICAL COMMUNICATION INDUSTRIAL AUTOMOTIVE Patient Monitoring and Optical switches, Smart Building Solutions, Steering control boards, Imaging Subassemblies, Optical PBA’s and SSY’s, Metering devices, Exterior lighting, Mammography PCBA and Subassemblies, Optical WDM Systems/ Communication Hubs, Fuel pump electronic Complex optical Circuit breaker, control, Infusion Pumps Finished assembly, Modules for energy Grill shutter actuator, Medical Device, measurement, Ad-Blue Dispenser High Speed optical Transducer array for transmission systems, Water meter, glioblastoma treatment (in clean room), Optical Access and Parts for Capsular coffee transport systems machines, Insulin Pen, Continuous glucose Microinverter for monitoring device, photovoltaic cells Ultrasound Subassembly and HLA, Nuclear Medical Devices PCBA and Subassemblies, Parkinson treatment devices 23
VALUE PROPOSITION Value-add capabilities Always top-of-the-line. 24
VALUE PROPOSITION OPERATION IT ENGINEERING TML Opportunities to improve Smart factory - digitalized, Analytical laboratory End to End TML from supplier automated, working to finished good concepts Design optimization through DFx BUSINESS EXCELLENCE Product & components Proto Typing and NPI Services traceability and Process optimization Continuous Improvements development of specific software to improve Industrial Engineering Layout PROGRAM MANAGEMENT manufacturing processes & Production flow Optimization Change Management using 3D simulations (Engineering/ Material) MATERIALS Value Analyses/ Value Local Sourcing Automation process - Engineering (VAVE) services automation for cost reduction Alternatives for cost and quality improvement QUALITY reduction and Lead Time Incoming Quality Assurance improvement Tool shop Supplier Quality Engineering Medical Quality System & Regulatory Supply Chain Setup Technology Services USR SW validation Optimization Test Development according to customer requirements: develop in circuit and functional test RESEARCH & GBS DEVELOPMENT Environmental check and validation Design Center Auto & Medical Component Engineering 25
FLEX TIMIȘOARA Learning from current and recent changes, as well as setting expectations for the future landscape on how to approach goals is defining us today more than ever... 26
AIM HIGH STRATEGY ... Strategic objectives, understanding the way how to create value through leading and defining a challenging but motivating infrastructure and environment to the people is becoming a critical factor to a future success. Developing processes on how to respond faster and more flexible to current and future business objectives is the key of connecting locally, and also globally. Because of the way we work, we learn and interchange experience, defines us as stronger and successful community. 27
FLEX TIMIȘOARA 28
BIG & BOLD 29
FLEX TIMIȘOARA Financial earnings 30 transposed into controllable improvements Leveraging highly integrated solutions, Flex industrializes customer innovations to meet rigorous performance standards around total cost, quality, reliability and delivery. We earn through increasing trust throughout all our partnerships - internally & with customers. Olimpiu Toboiu Finance Manager Flex Timișoara
FINANCIAL REVENUE SEGMENT FY21 Industrial 59% Automotive 15% 12% CEC 14% Health Solutions REVENUE SEGMENT FY22 Industrial Automotive 11% 11% 62% 16% Health Solutions CEC Our capabilities, high expertise and appetite for digitalization are transposed into benefits for our customers by helping the site to increase profitability and also the revenue. We are in partnership with customers covering 5 market segments: Health Solutions, Industrial, Life Style, Communications, Enterprise and Cloud Solutions, Automotive. 31
FLEX TIMIȘOARA Operational AIM HIGH We do what Performance. we say. Customer We always Satisfaction. ensure: impeccable delivery. 32
OPERATIONAL CUSTOMER APPRAISALS Florin Onu I want to send my congratulations A great team to work with, Operation Director and appreciation to all of you. that is agile, knowledgeable, Flex Timișoara You are a pleasure to work and caring. with and are a major part of MADE TO SUCCEED our success. Along with a quality product being produced at a competitive Partnerships with our customers Flex is a good partner with price makes Flex a great are essential to maximizing our capabilities to grow with the company to be partner with. performance, and theirs. customer and provide the required investments and This is definitely an unprecedent By making Flex Timișoara changes to enable the customer's period in the history of electronics increasingly more efficient and business and growth. supply chain and we are proud using optimized manufacturing to have valuable partners like processes and automation we Service and flexibility have been Flex who supported our business are also supporting our clients in key in order to achieve as much despite all the challenges. meeting their own quality and demand as possible. cost goals. The effort from Flex cannot go Expertise of the team, quality unnoticed and I’d like to express Through optimized processes, assurance and commitment our greatest 'Thank You' to all of continuous improvements, to improve where possible. you and let's continue to brace as well through shared the challenges together. “lessons learned” we deliver excellent operational performance reflected in: Customer Satisfaction. 33
FLEX TIMIȘOARA Why are we different? Good different? 34
WHY TIMIȘOARA Added value. Our extensive experience We strive to be the best-in-class Professional execution of NPIs, in manufacturing & manufacturing partner because industrialization & product transfer delivering products gives we bring experience across many is reflected in positive customer us the unique ability to different product categories. feedback. support Flex's individual clientele needs. Through Manufacturing innovation and We engaged in partnership with innovation and bespoke supply chain optimization in customer EU funded projects improvement approach, partnership with customer from early (successfully completed a sketch- Flex Timișoara can tailor product phase until product end-of– to-scale project with indirect EU solutions to maximise life is what we take pride in. funding from the European Institute specific requirements. Applying a structured approach in of Innovation and Technology - EIT). addressing new opportunities and challenges in transferring products from Customers & Competitors is a daily activity.
FLEX TIMIȘOARA We keep our wires connected & our connections wired.
BIG & BOLD
Portf 38
WELL-DIVERSIFIED COMMERCIAL PORTFOLIO Health Solutions Communications, Enterprise and Cloud Industrial Automotive tfolio & Product Experience
FLEX TIMIȘOARA ''I would like to express my heartfelt gratitude to you and Flex team for executing this project thus far! The tough times you surmounted and the energy & passion dedicated to seeing these daily challenges did not hinder the target! We are positive that this product will make a great SELL!'' Customer Gratitude 40
PORTFOLIO 2 clean rooms class 8 13.000 sqft that give our customers access to unmatched capabilities, experience and scale across Flex. 41
FLEX TIMIȘOARA Healthcare is part of our day to day life. Through innovation and a core tenet of humanity, we contribute to a better & safer world. 42
HEALTH SOLUTIONS Flex Timișoara's Health Solutions sector provides BUSINESS SPECIFICS foundational expertise in manufacturing and supply chain solutions, combined with 19 years experience in medical products exceptional engineering capabilities in the manufacturing. development of product solutions across Product portfolio & complexity: a broad range of medical devices. Semi-Finished Goods & Finished Goods. All business models from high volume / As healthcare companies increasingly shift their low mix to low volume / high mix with core competencies away from manufacturing complex assembly and direct fulfillment to focus on device improvements and the and VMI models. development of more platform-based, connected, and consumer-driven product FAST FACTS solutions, Flex Timișoara is the ideal partner for this transformation. 2 Class 8 clean rooms according to ISO 14644-1. Here, in Timișoara, we build devices and we FDA Certification for manufacturing always keep in mind that on a greater scale of Class III medical device since 2013. we help the world become safer. Fully automatic assembly line with very high throughput. Complex level assembly (small parts) - Infusion pumps. High level assembly (large products) - Light Modules. Well-trained personnel for clean room requirements. ISO13485 certification since 2008. 43
FLEX TIMIȘOARA 44
HEALTH SOLUTIONS Insulin Pen, Continuous Glucose Monitoring Device, Transducer Arrays, Infusion Pumps, Ligation Clips, Parkinson's medication pump, Home-based Telecare Products, Patient Monitors, Communication Device for Mobile Health, Ultrasound Subassembly and HLA, Nuclear Medical Devices. And many more to come. 45
FLEX TIMIȘOARA BUSINESS SPECIFICS Communi- 22 years of experience in manufacturing cations, telecommunication products. Enterprise Product portfolio & complexity: and Cloud PCBAs, subassemblies and finished products in high mix environment. Configured to order business setup with local sourcing and vertical integration solutions. FAST FACTS Complex optical splicing, routing, recoating and mechanical assembly. Fiber types: 250 um, 900 um SM Fibers, PMF and Ribbon Fibers. High volume parallel fiber connector capability up to 24 fiber splicing per board. Automated multi-fiber (MPO/MT) connector inspection capability. System Test – up to 16 hours - board testing at system level with data transmission test in a temperature cycle between -5 C up to +50 C, -40 up to +65 C High level assembly: Box build and System Integration level 5. Hot Bar Soldering capabilities. TL9000 certification since 2008. 46
Optical CEC Telecommunication 47 Boards, Premium Desk Phones & Accessories, Fixed Networks WLN Telecommunication boards, Communication platforms, Communication switches, Telecommunication DSL boards, High Speed optical transmission systems, Optical Access & transport systems, Small Cells Outdoor systems
FLEX TIMIȘOARA Circuit breakers, 48 SmartX Room Controller, Analog input modules, Digital Protection Relays, Energy sensor, Exiway Smartled, Intelligent Compact Drive, Modbus Communication Gateway, Combined Modules RF, PTC Probe Relays, Medium Voltage Switchgear, Wireless Thermal Sensor, Intelligent Valve Control, Communication HUBs, Microinverters for solar systems, Energy meters.
INDUSTRIAL Industrial BUSINESS SPECIFICS 16 years experience in manufacturing industrial products. Product portfolio & complexity: Full diversity on product range with capabilities of small parts assembly for high mix finished goods to highly automated very high volume production. FAST FACTS Fully Automated production line (Automatic PTH Insertion; Automatic Wave pallets return; Soldering robots, In-line ICT). Automatic board handling using collaborative robots. Flexible robotic cell for wire soldering, component placement and assembly. High level assembly. Autonomous vehicle for transport pallets with material and /or SFG. 49
FLEX TIMIȘOARA Electric Power 50 Steering controller, Probe Housing Assembly, Motor Sensor Board, Gasoline Fuel Pump, Ad-Blue Q Sensors, Grill Shutter Actuator, Headlamps, Rear Lamps, Fog Lamps, Front Markers, Rear Markers, Side Markers, Centre High Mounted Stop Lamps.
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