BRITCHAM20_ AGM2020-23nov

BRITCHAM HUMAN CAPITAL & EDUCATION CENTRE Informations on BritCham Human Capital & Education Centre Our University Partners

About Our BritCham Human Capital & Education Centre For more than forty years, BritCham Indonesia has been To connect with the BritCham Human Capital & Education facilitating trade and investment between Indonesia and the Centre, please contact: [email protected] UK. This year, BritCham Indonesia established a new unit, BritCham Human Capital & Education Centre. BRITCHAM HUMAN CAPITAL & EDUCATION CENTRE TEAM: Departing the results of Business Confidence Index Survey that BritCham Indonesia has been doing for the past 7 years, Chenny it shows that talent acquisition, development and retention Business Development of top graduating talent are a major challenge to achieving Services Officer commercial potential. Andri Wulan (Arin) Focusing not only on education but also on human Recruitment Marketing Team resources development (particularly executive development and leadership), BritCham Human Capital & Education Centre offers a holistic approach bringing together Indonesian nationals looking to the UK for their education including internship, mentor buddy, formal education providers, and blue-chip employers seeking the best returning talent. BritCham Human Capital & Education Centre has put Syarifah Nurjihan (Jihan) together a panel of British Universities whose employability Project Assistant ratings cover subject areas aligned with national goals and talent gaps to ensure we bring international employers and top Indonesian talent together. Our University Partners 50

MEMBER’S FOCUS GROUP Climate Change Human Capital & Education Smart Cities

Climate Change Member Focus Group Chair: Ainsley Mann – ASEAN Head of Business Development at Swire Pacific Climate change affects us all whether in a personal capacity Along with the formal inauguration of the Climate Change Member or in our business. In November 2021, the UN Climate Change Focus Group, BritCham launched the Environmental Series – Conference will be held in Glasgow, UK. The significance of the Climate Change Focus webinar on 9th of July 2020. The first fact the Conference will be held in the UK would offer significant webinar discussed on ‘The Road to COP26: Meeting Corporate opportunities for Britcham to constructively engage with key Climate Commitments and the Role of Forest Restoration stakeholders both in the UK and here in Indonesia. Many of Projects’ with Jeffrey Chattelier from Forest Carbon, Lucy Arndt BritCham Members have already introduced climate change from Ecosphere+ and Adam Gibbon from Mirova Natural Capital. related initiatives into their businesses and likewise Climate Change does in itself open up a fascinating range of business Regular virtual events are planned. This Group is strictly for opportunities that include but not limited to forest restoration, members only. renewable energy and agritech. This Member Focus Group serves as a platform to share ideas, provide relevant contents and engage in advocacy relating to climate change issues. To ensure more member engagements, all group members are encouraged to take a more active role on this initiative by sharing ideas, providing contents, engaging in advocacy and sharing best practice and concerns. 52

Human Capital & Education Member Focus Group Chair: Dr. Paul Aitken - Founder of Agiltyship (Asia-Pacific) PTE LTD To be relevant and helpful for members, BritCham Members More engagement with UK alumni and relevant employer Focus Groups are designed to address topical issues that have associations and educational institutions are planned. This immediate appeal to different sectors. Human Capital and group plans to partner with companies in Indonesia for Education development has been chosen, noting its increasing internships and employment of returning Indonesian talents from importance for business sustainability in driving other essential the UK. In collaboration with NOCN, BritCham, and alongside factors, e.g. financial and business strategy. Based on the our focus group, we will also seek to endorse and provide BritCham Business Confidence Index (BCI) results in each of accreditation for apprenticeships and qualification programmes, seven annual surveys, the acquisition, development and retention whose curriculum design and its delivery will be provided by of talent is cited as a major challenge to achieve business members. potential. This Member Focus Group will support both human resources As Indonesia seeks to leverage off its developing global practice improvement for our wider membership and policy potential, multiple opportunities prevail for executive training development at national level, through thought leadership and and Continuing Professional Development (CPD), in TVET and advocacy. other informal training solutions. The recent emergence of acceptance of online delivery enhances those opportunities for This group is strictly for members only. British service providers. This group can make a vital contribution to simultaneously building Indonesia and UK enterprises. HC&E Member Focus Group will work closely with the BritCham Human Capital & Education Centre and the BritCham-YIPA partnership in achieving this objective. 53

Smart Cities Member Focus Group Chair: James Allan – Country Head of PT Jones Lang LaSalle Taking into account the huge interest in Indonesia’s stated On September 17, 2020, the Smart Cities Member Focus Group intention to move its capital city to Kalimantan and that had its first webinar with Jeremy Kelly, the Head of Global Indonesian ambition ranges from smart villages to smart islands, Research Programme at JLL London and Rama Raditya from this group is well placed to keep UK and domestically-based Qlue. Taking on the topic of ‘The rise of Smart Cities: A Real members informed of opportunities across central and local Estate Perspective’, focusing on the role of real estate industry in governments, as well as within the private sector supply needs. creating a truly scalable and successful smart city solutions, and to also discuss its potential role of smart cities in Indonesia. The Smart Cities Member Focus Group aims to generate more relevant and useful events focusing on smart cities along with This group is strictly for members only. its components and relevant issues. It is also intended that this group could help generating some businesses among members. Noting the wide coverage of smart cities, members of this group have chosen some particular areas and topics as its foci that include smart cities financing scheme in Indonesia, Internet of Things (IoT) and apps utilization, renewable energy for rural electrification. 54

BritCham is very pleased to be a Regular institutional member of EuroCham. EUROCHAM An integral part of this membership is that some of our members engage in the SECTORAL extensive range of EuroCham Working Groups. These are co-funded by the EU WORKING Commision. GROUP Some working groups meet regulary, others meet as something topical hits the Working Group & Member Forum radar. Those of our members who have already expressed an interest in participation receive notifications of meeting schedules. Each working groups produces and Agriculture, Food and Beverages updates positions for its sector of interest. These positions reflect the regulatory Automotive • Chemical • Cosmetics • Energy environment and constructively look at ways improve the ease of doing business Finance, Tax & Investment and ennhancing trade. Human Resources • Intellectual Property Rights • Import-Export Procedures We would sincerely like to thank EuroCham for their permission to reproduce the Pharmaceutical and Medical Technology latests positions across the range of sectors covered by their working groups. We Property • Retail • Sustainable Development hope you find them useful. If you would like to be more actively involved, please contact email [email protected] who will effect an introduction to the Working Group group administrator. Technology • Tobacco • Transport and Logistics

Agriculture, Food and Beverage Working Group & Member Forum This Working Group has continue to grow since it was initially In addition to this, Halal issues continues to be one of the hot established in 2013. With member companies that consists of topics that were discussed within the Group. The Group even processed food manufacturing, beverages, horticulture, and dairy managed to meet with the Head of the Halal Product Assurance companies, the Working Group covers broad areas of the food Organizing Agency (BPJPH) to seek clarification in regards to the supply chain and aims to play a role in encouraging a constructive implementation of Halal requirements for food and beverages and proactive dialogue that is essential to develop a joint approach products. for achieving goals in food security, economic opportunity, and environmental sustainability. The Working Group began holding separate Working Group meetings this year between agriculture, and the food and beverages sectors. In regards to the Agriculture Sub-Working Group, the Group invited a guest speaker to discuss the possibility for engaging Parliament to advocate concerns in the agriculture sector and mapping the stakeholder related to the sector. Meanwhile, from the perspective of the food and beverages sector, 2019 was the year whereby some of the products, specifically dairy and alcohol products, encountered challenges in coming to Indonesia. As a result, EuroCham actively requested meetings with government officials in that year to discuss the issues and even escalate the issue to the European Union (EU) Delegation with the hopes that the EU Delegation can support the companies in their attempts to import products to Indonesia. Head of Working Group Deputy for Agriculture Doni Wiroto Wibison (Frisian Flag Indonesia) Laksmi Prasvita (Bayer Indonesia) 56 Deputy for Beverages Dendy A. Borman (DIAGEO Indonesia) Secretariat Support Team Resi Hardiyanti, Dwi Cahyaningtyas

Automotive Working Group & Member Forum EuroCham Automotive Working Group was established in 2009 and Despite the slowdown, the government is still confident in the consists of leading European automotive companies operating in potential of the automotive industry as one of the leading sectors Indonesia. The members of the Working Group consist of car and to contribute to economic growth in Indonesia. In this regard, the motorcycle manufacturers, spare parts and components producers, EuroCham Automotive Working Group helps promote open and certification providers, and consultant companies. The group constructive dialogues between the policies makers within the intends to become a key dialogue partner for Indonesian ministries government with the European business players in the sector. and agencies as part of an overall effort to stimulate European In 2019, the group continues to engage with various ministries investments within the automotive sector. To date, the Automotive including with the Ministry of Industry, Ministry of Trade, Ministry Working Group hosts 37 companies and 4 embassies with the of Finance, Ministry of Transport, Ministry of Energy and Mineral overall database of the group itself have expanded to more than 119 Resources, and the Coordinating Ministry for Economic Affairs. contacts listed. Substantial inputs have been provided by the Automotive Working The group observes that in 2019, the overall automotive industry in Group related to various regulations and drafts regulations in the Indonesia slowed down mainly due to global economic conditions, sector, including on standards (for tires, wheel rims, safety glass), Indonesia’s social-political condition following the presidential CO2 emission based taxation, mandatory B30, electric vehicles, election, as well as the fact that the country did not achieve its IKD and CKD import scheme, as well as import provisions that are economic growth target of 5.3 per cent but grew at 5.2 per cent affecting the sector such as provisions for import of iron and steel. instead. This condition was also reflected by the Association of As an impact, progress has continuously been made to some of Indonesia Automotive Industries (GAIKINDO) national sales data these provisions, including on the IKD import scheme, iron and steel that shows only 1.030.126 units of motorized vehicles were sold import, safety glass standard, and CO2 emission based taxation. domestically throughout 2019, a significant drop if compared with 1.151.308 units that were sold in 2018. This slowdown has been affecting all automotive manufacturers in Indonesia, including European brands. Head of Working Group Deputy of Working Group Daniel Purba (Mercedes-Benz Distribution) Christine Arifin (Volvo) Secretariat Support Team Adi Condro Bawono, Muhammad Firman Eko Putra, Cindy Anatassia 57

Chemical Working Group & Member Forum EuroCham Chemical Working Group comprise of some of the world’s leading chemical companies that operate and invest in Indonesia. The Working Group promotes an open and constructive dialogue with policymakers within the Indonesian Government, as well as with relevant stakeholders in the chemical sector, in order to continuously explore possibilities for further improvement. The ultimate aim is to enhance Indonesia’s competitiveness as an investment destination. The Group consists of giants in the European chemical sector that have been present in Indonesia for many decades. Currently, the group hosts 40 companies and 3 embassies, consisting of chemical industry player and other related business interests with the Group’s overall database growing to over 120 listed contacts. In 2019, the Group continued to conduct its regular meetings on a bi-monthly basis, and closely monitored issues related to regulations on the implementation of the Halal Law, importation and distribution of hazardous substances, and registration and notification of hazardous and toxic substances related to chemical products, the draft government Regulation on the Management of Hazardous and Toxic Substances, and also the Bill on Chemical Substances that was initiated by the Ministry of Industry and listed as part of the government’s Priority National Legislation. Head of Working Group Deputy of the Working Group Erike Yanidia (Merck Indonesia) Andy Ilyas (Bayer Indonesia) Fahrurrozi (BASF Indonesia) 58 Secretariat Support Team Adi Condro Bawono, Nurul Azizah

Cosmetic Working Group & Member Forum For close to seven years, this Working Group has become one of the EuroCham also held a sharing session this year with one of the active Working Groups in EuroCham after separating from the FMCG cosmetics experts from EuroCham members, PZ Cussons Indonesia, Group. The Cosmetics Working Group has maintained a favorable with the topic of the importance of fragrance for cosmetics. relationship with government stakeholders such as: the National EuroCham invited representatives from BPOM to share views and the Agency of Drug and Food Control of the Republic of Indonesia development of fragrance, especially in Europe. It is hoped that such (BPOM), the Ministry of Health, the Ministry of Trade, the Ministry events can be held more often in future. of Industry, the Coordinating Ministry for Economic Affairs (CMEA), the Ministry of Religious Affairs, the Indonesian Halal Products Assurance Agency, the Directorate General of Customs and Excise, and many others. Aside from its government stakeholders, the Group also closely collaborates with the local cosmetics associations such as the Indonesian Cosmetic Industries Association (PERKOSMI), and the International Cosmetics Association (ICA). The Group continued to extend their advocacy activities more intensely this year by conducting more regular Working Group Meetings, and building relationships with government stakeholders. In contrast to 2018 where the Group intensively held meetings with the Coordinating Ministry for Economic Affairs, the Group sought to build closer relations with BPOM this year. As a continuation from the meeting with Mayagustina Andarini, the newly appointed Deputy for Supervision of Traditional Medicine, Health Supplement, and Cosmetics, EuroCham become one of BPOM’s stakeholders and was invited in several events in the form of Focus Group Discussions (FGDs) or dissemination organized by BPOM. Head of Working Group Deputy of the Working Group Uti Daniawati Mahanani Riva Dwitya Akhmad (L’Oreal Indonesia) Secretariat Support Team Resi Hardiyanti, Dwi Cahyaningtyas 59

Energy Working Group & Member Forum EuroCham Energy Working Group consists of the leading European stakeholders, and kept following up for further initiatives to identify energy companies that are active in Indonesia. Our mission is how European companies can support the national renewable energy to improve understanding between Indonesian and European and energy efficiency targets. stakeholders, as well as to engage with and assist all interested stakeholders. The Working Group is a key dialogue partner for Considering the diverse topics as well as large group it represents, Indonesian ministries when addressing European energy partners. the Energy Working Group has a unique leadership structures (see The group is part of an overall effort to stimulate European below). investments within the Indonesian energy sector. To date, the Energy Working Group hosts 86 companies and 13 embassies with more than 350 contacts regularly engaged. Since 2016, the Energy Working Group has organized its flagship Annual Energy Dinner, with steadily growing attendance. Throughout the year, the group also successfully maintained its regular monthly meetings by engaging various speakers and stakeholders to share updated on the relevant issues including the national electricity program, renewable energy, energy efficiency, electricity tariffs, and challenges faced by oil and gas operations. Moreover, the group also maintained close coordination amongst the head and deputies by conducting leadership dinners on a bi- monthly basis. The group also initiated the formulation of joint recommendations for renewable energy and energy efficiency policies among different Head of Working Group Deputy of Working Group Working Group Special Envoy Thomas Wagner (Envitec Biogas) Eva Pitterling (TUV Nord) Björn Heindrich (BayWa r.e.) Frederic Fontan (Electricite de France) Thomas Dreessen (Indesco) 60 Miroslav Dijakovic (Cleantech Solar Development) Nicolas van den Abeele (Engie) Secretariat Support Team Omar Abdulkadir (PricewaterhouseCoopers) Eka Wahyuni, Mirina Octavia

Finance, Tax and Investment Working Group & Member Forum EuroCham Finance, Tax and Investment Working Group was established to accommodate the concerns of EuroCham members regarding taxation issues and investment policies in general. Due to the cross- sectoral nature of the subject, all EuroCham members are considered to be part of this Working Group. Throughout 2019, the Group actively advocated for improvement in the tax payment process and policy framework in general. This was conducted through a series of internal meetings or with relevant stakeholders, including the Ministry of Finance, the Fiscal Policy Agency and the Directorate General of Tax. Taxation issues in various sectors were discussed including automotive, transport and logistics, food and beverages, and insurance. An example of the progress made includes the issuance of the Minister of Finance Regulation No. 32/ PMK.010/2019 that expands the Type of Services that can be zero- rated for VAT purposes. EuroCham collaborated with the Ministry of Finance, through the involvement of EuroCham as the only foreign chamber with an observer status in both the Customs and Excise Reform Team and the Tax Reform Team. In this regard, the Working Group hopes to continue contributing as a constructive dialogue partner of the Government especially related to the tax, finance, and investment regime in Indonesia, with the ultimate aim of enhancing the country’s business climate and its competitiveness as an investment destination. Head of Working Group Deputy of Working Group Secretariat Support Team Omar Abdulkadir (PwC) Ico Jalink (Ginting & Reksodiputro - Adi Condro Bawono, in association with Allen & Overy LLP) (2019) Muhammad Firman Eko Putra, Livy Supriatna Cindy Riswantyo (Ginting & Reksodiputro - in association with Allen & Overy LLP) (2020) Leonard Anilaputra Eggert (Chief Representative Indonesia at LBBW) (2020) 61

Human Resources Working Group & Member Forum After its shift to the Working Group format, Human Resources working group continued to implement its planned activities and became more active in discussing issues related to the Human Resources. This year, aside from the regular Working Group meetings, the Group continued to hold a number of events and this year’s event was held in collaboration with the British Embassy in the form of a sharing session on Narrowing the Skills Gap between Industry and Vocational Education. The purpose of the event is to identify the gaps occurring between the supply and the demand of the workforce between the vocational education providers and the industries in Indonesia. EuroCham were also actively involved this year in the process of drafting the Minister of Manpower Decree on the list of positions available for foreign workers. The advocacy was jointly carried out with other fellow International Chambers (namely AmCham, BritCham, Ekonid, IABC, IBAI, ICCC, JJC, KoCham, and US-ABC). EuroCham worked together to share its inputs and recommendations on positions available for foreign workers that eventually led the Ministry of Manpower to issue the decree whereby most of EuroCham recommendations were accommodated in the decree. As of the year’s end, the Group decided to hold an election for the Head and Deputy Head of the Group to replace Kurnia Fitra who resigned from the position. The new Head and Deputy Head of the Working Group are Paramita Dewi Wijaya (BASF Indonesia) and Bambang Prihanto (Lenzing Indonesia/SPV). Head of Working Group Deputy of Working Group Kurnia Fitra Utama (Schneider Electric), Bambang Prihanto (Lenzing Indonesia/SPV) Paramita Dewi Wijaya (BASF Indonesia) Secretariat Support Team 62 Resi Hardiyanti, Dwi Cahyaningtyas

Intellectual Property Rights Working Group & Member Forum The Intellectual Property (IP) Working Group was established in 2006 The Group was also invited to participate in the development of a and represents various companies and stakeholders. The Working number of draft regulations by the Directorate General of Intellectual Group focuses on crucial issues pertaining to intellectual property Property of the Ministry of Law and Human Rights. The IP Working protection and enforcement, such as bad faith registration of well- Group also provided their inputs to negotiators of the European known trademarks, border control, copyright, and patent registration. Union-Indonesia Comprehensive Economic Partnership Agreement. The Group hosts 48 companies and 7 embassies, consisting of These negotiations encompass the IP framework as one of its key European business players who embodied innovations in their components. business DNA. In 2019, EuroCham IP Working Group continues to highlight the importance of the need for the effective implementation of Indonesia’s IP laws in order to provide the protection intended under the IP related regulations. EuroCham continues to work with relevant stakeholders, including the regulators from the ministries, national police, customs officials, as well as academics, to promote the importance of IP protection for the business and investment environment. The Group’s activities were carried out through a series of meetings and dialogue events, such as through a seminar intended to encourage innovation through the development of IP Protection and Enforcement. Other discussions also covered the revision of the Patent Law, deadlines to request to delay compliance with Article 20 of the Patent Law, Data Protection Legislation, and patent annuity and compulsory licenses. Head of Working Group Deputy of Working Group Kin Wah Chow (Rouse) Edouard Helfand (Integrity Indonesia) Secretariat Support Team Adi Condro Bawono, Nurul Azizah, Cindy Anatassia 63

Import-Export Procedures Working Group & Member Forum Indonesia continues to take steps in 2019 to improve the ease of However, further alignment with the Ministry of Trade is still needed to doing business. Efforts taken include returning all business licensing ensure that the related regulations are also revised accordingly. One authority to the Indonesia Investment Coordinating Board. This policy good example of such alignment occurred in early 2020, wherein the was taken following the introduction of the Online Single Submission Ministry of Industry simplified the import recommendation of iron and (OSS) system in 2018. The OSS system was designed to cover all steel, which was later followed by a revision of the relevant Ministry of business licenses that were previously issued by the central and Trade regulation. This good practice can be carried forward, as import regional governments, with the exception of certain specific licenses, procedures for most of the other goods continues tol face challenges which will remain under the ambit of the Financial Services Authority in terms of the administrative burden or requirement. and the Upstream Oil and Gas Regulatory Special Task Force, as well as a number of mining permits. However, escalating global challenges Last year, the Group continued to advocate for improved business are continuing to have an impact upon the country’s underlying certainty when importing certain goods from Europe such as dairy economic conditions, including the global economic slowdown, the products and alcoholic beverages. The Group also closely monitored trade tensions that exists between the US and China, and the latest the development of the government’s post-border policies and list corona virus outbreak situation. of prohibited and restricted goods that generally require additional documentation for import-export purposes. This was done through In terms of medium- to long-term efforts, the government is focusing a series of policy meetings with relevant stakeholders and policy on the enhancement of trade relations with partnering countries by makers. formalizing various FTAs and MoUs, including by continuing ongoing negotiations of the Indonesia-European Union Comprehensive Economic Partnership Agreements (I- EU CEPA). As a part of the country’s short- to medium- term efforts, the government has rightly recognized the need to boost exports so as to balance the ongoing current account deficit. This is to be achieved through various facilities and simplifications that relate to cross-border procedures. This simplification should ultimately help attract more foreign direct investment. Foreign investments, including those undertaken by European companies who are part of the global supply chain, will need assurance that raw and supporting materials, as well as intermediary goods vital for production and operations, can be procured smoothly, regardless of the sources of the said goods. During 2019, the Working Group continued to provide inputs to relevant ministries in order to propose a simplification of licenses required to conduct cross border trade. Progress has been made last year in terms of simplifications for procedures of few commodities. In this regard, the Ministry of Industry has simplified recommendation for the importation of complementary goods, goods for market testing and after sales services. Head of Working Group Deputy of Working Group Rachmat Hidayat Prita Hapsari (Unilever Indonesia) (Danone Aqua – PT Tirta Investama) Secretariat Support Team 64 Adi Condro Bawono, Nurul Azizah

Pharmaceutical Working Group & Member Forum and Medical Technology The Working Group consists of leading world-class players in The Working Group actively advocates issues related to the Pharmaceuticals and Medical Technology in Indonesia. Our mission Availability and Accessibility of Pharmaceutical and Medical is to improve understanding between Indonesian and European Devices for Indonesian Patients in the era of Universal Healthcare stakeholders as well as to engage with and assist all interested Coverage (Jaminan Kesehatan Nasional), closely monitors the policy stakeholders. The Group intends to become a key dialogue partner for development of government efforts to boost the healthcare industry relevant Indonesian government ministries and institutions in order to through, and follows the development of the Halal Law implementing stimulate European investments in these sectors. regulations, import provisions related to Healthcare products as well as the Patent Law implementing regulations that significant impacts The Group represents multinational pharmaceutical and medical the Pharmaceutical and Medical Devices sector. devices companies that have been in Indonesia for many decades. Currently, the group consists of 150 active members from 60 companies, both from the pharmaceutical and medical devices sector, as well as other supporting industries. Throughout 2019, the Group successfully managed to hold regular meetings on a bi-monthly basis, and also organized several Focus Group Discussions on Public Procurement for the Healthcare Sector, with speakers from relevant governments and institutions as well as a joint meeting with other chambers and associations. To keep abreast with the updates and maintain close coordination amongst the Group leaders, the Group also organized regular coordination for the Working Group Head and Deputies with EuroCham Secretariat Support Team. Head of Working Group Deputy of Working Group Hanum Yahya (Novartis Indonesia) Harimurti Listianto (B-Braun Indonesia) Wulaning Putri (Siemens Healthineers Indonesia) Secretariat Support Team Eka Wahyuni, Mirina Octavia 65

Property Working Group & Member Forum As an event-based Members Forum, the forum held the Quarterly Property Networking that provides a platform for EuroCham members to keep up to date with the latest trends in the Indonesia property market while allowing those engaged in property-related businesses to share experiences and ideas. Regular attendees include local and international property developers, investors, and occupiers/tenants. In 2019, EuroCham continued to support the Quarterly Property Networking that was coordinated together with BritCham, and JLL who voluntarily provided their office for the event. The event starts with a quarterly market update presented by JLL property market experts that covers the major property sectors specifically on offices, retail (shopping mall market rental), residential, hotels, along with any major talking points from the quarter. The subsequent question and answer session is followed by a presentation by a guest speaker who discusses their area of expertise. The event was concluded with beverages and snacks, which provided attendees the opportunity to network and socialize in a more relaxed environment. Secretariat Support Team Resi Hardiyanti, Dwi Cahyaningtyas 66

Retail Working Group & Member Forum Retail sector in Indonesia remains a delicate target for foreign During the meeting, David highlighted various legal aspects that interests. As the Indonesian middle class is thriving, it is affected needs to be considered by companies to ensure that consumer by Indonesia’s retail sectors to escalate with a fascinating growth. rights are protected, while Diana highlighted the state of plays of In 2019, Bank Indonesia’s Retail Sales Survey showed that in the the e-commerce business in Indonesia and the region, as well as fourth quarter of 2019, retail sales performance improved compared the potential and challenges for e-commerce business to grow in to the previous period, with Real Sales Index (RSI) growth slightly Indonesia. One important aspect among others is on consumer accelerating to 1.5% (YoY) from 1.4% (YoY) in the third quarter of protection, but there are also other important aspects that should be 2019. The main contributors to the increase were solid retail sales of developed simultaneously needed for growth including a conducive food and beverages, tobacco, other household equipment as well as taxation regime, cyber security, communication infrastructure, spare parts and accessories 1. logistics system, education and human resources, funding, as well as a clear roadmap of implementation management. The overall At the same time, the challenges in the industry also continues to discussion invited member companies to actively engage speakers grow. The Retail Working Group was formed to serve as a platform to to discuss various legal and practical aspects in consumer protection consolidate the interests of European retailers operating in Indonesia within the context of the e-commerce business. by exchanging information on updates on the regulatory environment, market condition, as well as updates on the development of the Looking at the progress as well as business environment for this industry in general. sector, wherein retail are now more into online platform and no longer brick and mortar stores, the policy and regulations is also increasingly On 24 September 2019, EuroCham Retail Working Group and more integrated with digital and e-commerce. Therefore, the Group Technology Working Group jointly collaborated with the GIZ to is being considered to merge into the Technology Working Group and organize a discussion on Fair Standard Clauses in E-Commerce. The the Import-Export Procedures Working Group that cater mostly to Meeting invited two experts namely, David Tobing (Head of Indonesia issues faced by retail companies. Consumer Community) and Diana Lim (Head of E-Commerce of L’Oreal Indonesia). 1. Survei Penjualan Eceran Desember 2019: Penjualan Eceran Januari 2020 Diprakirakan Menurun Sesuai Pola Musiman, accessed from https://www.bi.go.id/id/ruang- media/info-terbaru/Pages/ Penjualan-Eceran-Januari-2020-Diprakirakan-Menurun-Sesuai-Pola-Musiman.aspx accessed on 2 May 2020 Head of Working Group Deputy Head Mark Magee Muliani Wiabdi (Masari Group) Secretariat Support Team Resi Hardiyanti, Dwi Cahyaningtyas 67

Sustainable Development Working Group & Member Forum Previously known as the Corporate Social Responsibility (CSR) The launching of the event invited representatives from the National Working Group, which subsequently changed its name to EuroCham Development Planning Agency (Bappenas) to serve as one of the Sustainable Development Working Group, the Group began to extend speakers at the event. EuroCham also symbolically handed over their activities in promoting largely on sustainable development the Report to several representatives from the relevant government issues. This year, the Group continued their program to showcase stakeholders that attended the event. and highlight the contributions of EuroCham members on the implementation of the Sustainable Development Goals (SDGs) 2019 was the year wherein the Group conducted several collaborative in Indonesia. The reports were handed over to the Indonesian events to promote sustainable development and increased the government and related stakeholders. visibility of the Working Group. It is hoped that in the future, the Group can conduct more activities and aim to make the Report an annual On the 2nd of October 2019, EuroCham finally launched a report event as well as increasingly highlight EuroCham members efforts in on “EuroCham Contribution to Sustainable Development Goals – the area of sustainability. Indonesia’s Partners in Sustainable Development.” The report showed that in 2019 there were 13 EuroCham member companies prioritized on encouraging global efforts and attract attention on the SDG 6 (Clean Water and Sanitation), SDG 7 (Affordable and Clean Energy), SDG 9 (Industry, Innovation, and Infrastructure), SDG 12 (Responsible Consumption and Production), and SDG 17 (Partnerships for the Goals). It is hoped that the Report will inspire many other companies, both European and Indonesian, as well as others to follow the lead and build a stronger and more sustainable business in Indonesia. Head of Working Group Deputy Head of the Working Group James Kallman (Moores Rowland Indonesia) Baudouin Coomans (Moores Rowland Indonesia), Karyanto Wibowo (Danone) 68 Secretariat Support Team Resi Hardiyanti, Cindy Anatassia, Dwi Cahyaningtyas

Technology Working Group EuroCham Technology Working Group consists of leading European The Group also initiated the formulation of joint recommendations technology companies that are active in Indonesia. Our mission in response to Government Regulation No. 71 of 2019 concerning is to improve understanding between Indonesian and European Implementation of Systems and Electronic Transactions. Input on stakeholders, as well as to engage with and assist all interested the same topic were also channelled through the EU-ABC input stakeholders. The Group intends to become a key dialogue partner submission to the Ministry of Communications and Informatics. for the Indonesian government ministries and agencies as part Members of EuroCham basically paid attention to the extent of of an overall effort to stimulate European investments within the coverage, particularly on the types of companies that need to be technology sector. To date, the Technology Working Group hosts 39 registered as stipulated by the regulation. In addition to this, the companies and 5 embassies with the overall database of the Group Group has been active in engaging government on Data Privacy, expanding to over 92 listed contacts. Cybersecurity, and Digital Products tax. The Technology Working Group is one of Working Groups in EuroCham. Initially the youngest launched at the late of 2018 and fully established in 2019, the Group had been active in holding Working Group meetings and Policy Meetings. It has chosen five topics or pillars as a focus area of their work, namely big data, data science, and Artificial Intelligence (AI), Fintech, data privacy, Industry 4.0, and foundation for technology. One notable milestone achieved in 2019 is that the Technology Working Group’s involvement in the launching of EuroCham Study on Transforming Indonesian Economy: Making Indonesia 4.0. The event successfully presented Ministerial level speakers and related key stakeholders. Head of Working Group Deputy Head of Working Group Antoine Schweitzer (IDEMIA) Alexander Kurth (Allianz) Secretariat Support Team Eka Wahyuni, Muhammad Firman Eko Putra, Livy Supriatna 69

Tobacco Working Group The Tobacco Working Group is a forum for tobacco industry players to work together in addressing and advocating common interests and issues. The ten-year- old Working Group consists of several multinational tobacco companies that share a common goal to ensure and protect the sustainability of the industry, which has contributed significantly to the Indonesian economy in many aspects. On the area of fiscal, the Industry contributed more than IDR 200 trillion in the form of excise revenue and other taxes in 2019. In terms of employment, at least 6 million people rely their livelihoods on the tobacco industry. The Tobacco Industry aims for open and transparent dialogue with relevant stakeholders and policymakers to create an environment that enables the industry to continue contribute to the economy. The industry has made innovations that meets consumer behaviour and technological advances, as well as invest both in terms of products and sustainable work programs. In 2019, the EuroCham Tobacco Working Group initiated dialogue sessions with important stakeholders, including the Ministry of Health and the National Agency for Food and Drug Control that were conducted to jointly discuss policy frameworks within the industry. The Tobacco Working Group is currently monitoring and working on several ongoing issues, which includes the Draft Bill on Tobacco, Government Plan to Amend Government Regulation No. 109 of 2012, Regulatory Framework Consistency, Tobacco Product Control, Tobacco Excise Issues, Tobacco Export/Import Provisions, and Innovation within the Tobacco Industry. Head of Working Group Deputy Head of Members Forum Andre Setiawan (Japan Tobacco International) Fedaus (British American Tobacco) Secretariat Support Team Adi Condro Bawono, Nurul Azizah 70

Transport and Logistics Working Group Indonesia’s logistics sector has long been one with great potential Regulations on Procedures for Imposition of Import Duty Tariffs for growth. As Indonesia’s competitiveness grows, so does its rate of based on FTA. The group also managed to coordinate an alignment exports, which enables logistics services to operate more. The growth with ALFI as well as other foreign chambers to provide joint inputs of the sector is prevalent across the ASEAN region, aided by further on Cargo Manifest Regulation to the Customs. The group managed economic integration and growth between the emerging economies. to maintain good working relationship with the Ministry of Finance. The Indonesian Government continues to work upon reform efforts One good example by the group was providing joint inputs with conducted through formerly introduced deregulation packages, as ALFI to exempt VAT for international freight forwarding services as well as development of upcoming Omnibus Laws. The government is regulated in Minister of Finance Regulation No. 75/PMK.03/2010 looking at boosting the economies competitiveness within the ASEAN on Other Value as Tax Imposition Base, as amended by PMK No. and enhancing connectivity, in anticipation of keeping to the target of 38/PMK.011/2013, PMK No. 56/PMK.03/2015, and PMK No. 121/ 5.1% annual GDP growth. PMK.03/2015. This proposal was partially accommodated (only for export side) by the Minister of Finance through the issuance of The EuroCham Transport and Logistics Working Group brings Regulation No. 32/2019 that allow VAT for export side to be zero together key international players operating in Indonesia’s rated by freight forwarder if certain requirements are met. transportation, logistics, freight-forwarding, express delivery services, shipping and airlines business. Through the working group, EuroCham manages to establish constructive dialog between these firms, policy makers and stakeholders to find ways of achieving mutually beneficial regulatory paths to further propel the sector. EuroCham seeks to promote an environment of mutual cooperation between the private sector and the government, with the hopes that this will result in a healthy and lucrative investing environment. In 2019, the group continued to be recognized by the Customs as part of Customs Reform Team and invited to provide inputs on the development of several draft regulations, such as the Draft Head of Working Group Deputy for Tax, Finance and Investment Deputy for Education and Vocational Training Marco Pietsch (Logwin Air + Ocean) Sugyanto Halim (DB Schenker), Michael Herrmann (GEODIS) Deputy for Customs and Excise Secretariat Support Team Jop Patinggi (a. hartrodt), Adi Condro Bawono, Nurul Azizah Deputy for Transport and Logistics Regulations Jay A. Singgih (Bumi Laut Group) 71

Obituary Mike Hilliard (1945 - 2020) So, while BritCham can recount the energy and resourcefulness of Mike and its impact, on behalf of his huge extended Mama Sayang family, -a father, an uncle, a friend to so many people and organizations. perhaps the most fitting thoughts should be left with Anggeli herself, sent from her management role in Dubai. When BritCham launched its Community Portfolio with a 5* Shangri-La event as an FA Cup Final Nonton Barang in 2008, we had no idea that “ Uncle Mike was always right there for us in good times and bad. He we would soon form a close relationship with Mike Hilliard, the founder laughed with us in happy times and cried with us in sad. Always so of the Mama Sayang Orphanage. His young lads and girls became the willing to give us a hand, able to to comfort and to cheer... first beneficiaries of coaching clinics led by top football legends and the Maybe no one else in the world would do all that he had done for us start of a mini schools league. A bond was formed. and that’s something I’m grateful for. Words can’t describe what it means to have an Uncle as special as him. More than that he has Within a radius of around 25 miles, around 120 other very very under- been the father that moment of us children had. And for that, our resourced schools without regular organised sport clambered for the thoughts, our love, always with him. league to expand so they could join. Somehow, together we made it God Bless and Rest In Peace” happen. Moreover, we brought them all to a gala day at Gor Sumantri Stadium. There were about 1000 kids, our small office team, some willing sponsors, many members and a gang from the Big Reds supporters club. And Ian Rush and Foreign Minister, Marty Natelegawa! It was a massive challenge, but no challenge bigger than Mike’s logistical challenge of getting 52 buses to convoy to arrive on time. Mike helped jettison the profile of Giving Kids A Sporting Chance. That League, that event stirred interest from groups in rugby, hockey and cricket development - the beneficiaries all children with no access to organised sport. Our generous members enabled us to build a mini portfolio of activities across these sports. As well as a Pastor, Mike was a master sales-person, securing lab equipment, language support, computers, books, classroom fixtures and fittings and even university scholarships. One such gifted scholarship went to Anggeli Ermila at President University. When Mike asked our help to find her an internship, she became the BritCham Exec Office’s first President University intern -now 1 of 9. 72

EVENT HIGHLIGHTS Event Listing Business Service Intelligence Series GKSC Christmas Dinner CEO Series Ministerial Series Virtual Events Environmental Series Networking Events HR Sector Group Event Sizzling Summer

Event Listing BUSINESS SERVICES MONTH DATE EVENT VENUE SPEAKERS August 27th Seribu Rasa Gunawarman 2019 26th Bespoke Event with Fry Group: Inheritance Tax & Anna Waren (Head of Tax Asia of The Fry November Succession Planning Group) 2019 16th Breakfast Briefing with CIMA: Future of Finance - The Sultan Hotel & Residence Florentinus Suryo Susilo (Senior Advisor July 28th Reinventing Finance for a Digital World Management Consulting & Business Advisory 2020 2nd Intellectual Property Rights Enforcement Manual for VIRTUAL - Arthur D Little Asia Pte. Ltd.) August 30th Indonesia 2020 21st Nick Redfearn (Deputy CEO of ROUSE) Marketing Information Webinar with CALGAVIN: Improved VIRTUAL September 23rd Economics & Plant Operability by Enhancing Heat Ginny Ferson OBE (Head of Economics and 2020 Exchanger Performance VIRTUAL Digital at the British Embassy Jakarta) VIRTUAL September Marketing Information Webinar with JLL: UK Residential VIRTUAL Neha Mehta (Team Leader at FSIP 2020 Market Update VIRTUAL Programme, Prosperity Fund SE Asia) October BritCham Marketing Information Webinar with Safe Desmond Tan (Regional Adviser for South 2020 Citizens): Keeping Your People Safe in an Uncertain World East Asia at IPO UK & FCO) October - Global 1st Tech Pankaj Monga (Sr. Counsel Anti- 2020 Marketing Information Webinar with Prudential: Counterfeiting Asia Pacific at GSK) Transformation Starts with Change Agile Leaders Tom Higley (Sales & Business Development Marketing Information Roundtable Discussion with the Manager of CALGAVIN) London Market Group: Protecting Indonesia's Businesses Martin Gough (Managing Director of from Cyber Attacks CALGAVIN Ltd.) Poltak Nainggolan (Director of PT Ingenious) Nick Whitten (Head of UK Residential Research, JLL) Rob Willis (Area Manager, Berkeley Group) Thomas Wright (Commercial & International Residential, JLL) Widya Lesta (Head of International residential, JLL) Martin Gough (Managing Director of CALGAVIN Ltd.) Prof. Rhenald Kasali (Founder of Rumah Perubahan) Alex Jomaa (Cyber Underwriter of Tokio Marine Klin) Brett Nakano (Cyber Underwriter of Swiss Re Services Limited) Nick Barker (Associate Director, Financial & Professional Risks, Technology & Cyber Practice of Arthur J. Gallagher & Co) Clare Lebecq (Chief Executive Officer of London Market Group) 74

MONTH DATE CEO SERIES VENUE SPEAKERS June 24th GrandKemang 2019 EVENT Tony Durrant (Global CEO of Premier Oil) 13th August BritCham CEO Series with Tony Durrant (Global CEO Adhi Lukman (Chairman of Indonesian Food 2019 27th Premier Oil) and Beverages Association) November BritCham CEO Series: The Curse of Packaging - an Ayana MidPlaza Bima Arya Sugiarto (Mayor of Bogor) 2019 Environmental Opportunity (A Multi Stakeholder Approach Carlos Monreal (Founder & CEO of Plastic to Sustainable Packaging and Tackling Waste) Energy) David Ingram (Chief Procurement Officer of CEO Series in association with Professional Women’s PwC Indonesia Office - WTC 3, Group: Two Women Leaders/CEO from the transportation The MarketPlace on 42nd Floor Unilever) Tobias Huinink (Business Director Asia of sector provide their insights into the professional and personal challenges of leading their organisations in a ALBA Group) sector that many would envisage as being dominated by Rosa Vivien Ratnawati (Director General of Waste, Toxic, and Hazardous Waste men Management of Ministry of Environment and Forestry) Noni Purnomo (CEO / President Director of PT. Blue Bird Tbk) Susana Germino (CEO / President Director of PT. Mitrabahtera Segara Sejati Tbk.) MONTH DATE CHRISTMAS DINNER VENUE 12th Mandarin Oriental December EVENT 2019 BritCham Christmas Bash 2019: Celebrating 40 Years Retro to 1979 and UK Election Day MONTH DATE EVENT ENVIRONMENTAL SERIES SPEAKERS January 27th VENUE Yuyun Ismawati Drwiega (Co-Founder of 2020 9th Nexus3 Foundation) The First BritCham Environmental Series WTC Conference Hall, WTC 3 July 27th Ah Maftuchan (Executive Director of 2020 Britcham Environmental Series and The Road to COP 26: VIRTUAL Perkumpulan PRAKARSA) Meeting Corporate Climate Commitments and the Role of VIRTUAL July Jeffrey L. Chatellier (Managing Director of 2020 Forest Restoration Projects Forest Carbon) BritCham Environmental Series and The Road to COP Lisa Walker (CEO of Ecosphere+) / Lucy Arndt 26: Corporate Climate Change Commitments - A Global (Sales & Business Dev Manager of Ecosphere+) Leadership Perspective Adam Gibbon (Investment Director at Mirova Natural Capital Rino Donosepoetro (Vice Chairman, ASEAN & President Commissioner Indonesia, BritCham Board Member) Alan Jope (CEO at Unilever) Dave Ingram (Chief Procurement Officer at Unilever) 75

GKSC MONTH DATE EVENT VENUE LEGEND 2nd Aphrodite Phil Neal November Sport Gala (GKSC) - Final Rugby World Cup 2019 2019 GLOBAL PARTNERS BY BRITCHAM INDONESIA MONTH DATE EVENT VENUE 27th Rasa Restaurant - Ayana MidPlaza June Global Partners by BritCham: Reaching Out to Experts & 2019 29th New Networks in Business, Professional, and Financial 31st August 28th Services 2019 27th 15th Global Partners with The Americas Hard Rock Cafe Jakarta October 2019 Global Partners by BritCham: Celebrating Brexit & Oakwood Premier Cozmo Welcoming NPH Trade Mission RTL November 2019 Global Partners by BritCham in Association with ASEAN The Sultan Hotel & Residence and Asia-Pacific Countries: Set Up New Networks for 2020 February 2020 Global Partners by BritCham in Association with Commonwealth Countries October 2020 BritCham Chat & Cheers

MONTH DATE EVENT HR SECTOR GROUP EVENT SPEAKERS VENUE Lars Wittig (Country Manager Philippines, Vietnam, Cambodia & Vice President Sales June 28th HR & Education Sector Group: Millennial – Attract & Spaces, World Trade Center 3 2019 Retaining the Talents ASEAN, Taiwan, S. Korea. of Regus) Deny Poerhadiyanto (Head of ICAEW Indonesia) Sarah Milanes (Corporate Trainer - Professional Development Centre of British Council Indonesia) MONTH DATE EVENT INTELLIGENCE SERIES SPEAKERS VENUE Benson Tran (Lead Partner - IT Assurance and Cyber June 28th BritCham Intelligence Series in Cyber Security KPMG Office, Wisma GKBI 2019 Security of KPMG Indonesia) September 25th BritCham Intelligence Series: The Changing Landscape: Ayana MidPlaza Dickie Widjaja 2019 How Will New Developments in Indonesia Affect Your (Chief Information Officer of Investree Business? Indonesia) Yuliardi Sutedja (Chairman of Indonesia Cyber Security Forum) John Hutagaol (Director of International Taxation at Directorate General of Taxes) Graham Garven (Partner at VDB Loi Indonesia) MONTH DATE EVENT MINISTERIAL SERIES SPEAKERS 19th November 11th VENUE Christian Prokscha (Director of Equil Ventura 2019 Investama of Private Equity) BritCham Ministerial Series: Enabling the UK & Indonesia Grand Hyatt Jakarta February to collaborate in the development & deployment of World David Farquhar (CEO of Intelligent Growth 2020 Solution) Class Agriculture Technology Ir. Arifin Tasrif (Indonesian Minister of Energy BritCham Ministerial Series with Ir. Arifin Tasrif, Indonesian Crowne Plaza Jakarta and Mineral Resources) Minister of Energy and Mineral Resources Emil Dardak (Deputy Governor of East Java) July 14th BritCham Ministerial Series: East Java - Strategic, VIRTUAL 2020 Ambitious Natalie Black (Her Majesty’s Trade Commissioner for Asia Pacific) Difi Ahmad Johansyah (Executive Director of Bank Indonesia East Java Rep Office) 77

PROFESSIONAL WOMEN’S GROUP MONTH DATE EVENT VENUE SPEAKERS 19th July BritCham Professional Women’s Group: Influencing Wall Street English - Pacific Place Shanti Shamdasani (President of Asean 2019 Politics, Business, and Communities in SEA 2nd floor International Advocacy) September 10th BritCham Professional Women’s Group: Four Success Fifty Seven Promenade - Grha Inke Maris (CEO of Inke Maris & Associates) 2019 Stories - Food for Health & Wellness Niaga Thamrin Amanda Cole (Co-Founder and CEO of May 12th BritCham Professional Women’s Group: Women and VIRTUAL Sayurbox) 2020 Realizations in the “New Normal” Beyond COVID-19 VIRTUAL VIRTUAL Debora Gondokusumo (Founder and CEO of July 2nd BritCham Professional Women’s Group: Consumer Herbilogy) 2020 Behavior in the “New Normal” Helga Angelina (Co-Founder and Managing September 16th BritCham PWG Webinar: to open the borders, to remain Director of Burgreens) 2020 closed? That is the question Talita Setyadi (Founder and Managing Director of BEAU) Diana Mudadalam (Country Head of Corporate Affairs of Standard Chartered Bank) Indrijati Rahayoe (Chief HR Officer of Prudential) Mutia Rini (Senior Marketing Manager of Shell Indonesia) Venu Madhav (General Manager, Kantar, Worldpanel Divison) Mia Triscahyani (Director of Consumer Panel Services, Nielsen) Ashran Dato’ Ghazi (CEO, Dattel Asia) Andrew Abram (GM at Mandarin Oriental, Jakarta) Chris Bowden (Outgoing Indonesia Country Manager at Cathay Pacific) Ian Roberts (Managing Director at Informa Markets) Laura Schuurmans (Managing Director at Mentari Travel Services) MONTH DATE SIZZLING SUMMER VENUE 23rd Mandarin Oriental August EVENT 2019 Sizzling Summer Toast: Celebrating 40 Years of BritCham in Indonesia 78

MONTH DATE VIRTUAL EVENTS SPEAKERS 9th April EVENT David Butcher (Principal of British School Jakarta / 2020 16th BritCham Board Member) 17th Continuity in Education during the COVID-19 Challenge: Parents’ Concerns Addressed April 23rd Oliver Anderson (Managing Director of ASK 2020 30th Human Capital: To Cull, or to Nurture Your Human Assets? Consulting) 4th Q&A with British Ambassador to Indonesia and Timor-Leste April 5th Cash Flow Strategies and the Need to Think Beyond These Distressed Times Julian Taylor (Executive Head of Int. Business 2020 6th The British Chamber of Commerce - Business and Trade in the Midst and After the Engagement at Univ of Stratchlyde) 18th April 19th COVID-19 Crisis Sylvano Damanik (Vice Chairman of Korn Ferry 2020 Indonesia) 22nd April Steven Marcelino (ASEAN Capital Market Lead of 2020 Accenture UK & Chairman of GIPA) May 2020 HMA Owen Jenkins (British Ambassador to May Indonesia and Timor Leste) 2020 Vinod Kumar (Chief Growth Officer at Magna May Praxis) 2020 James Allan (Country Head of JLL Indonesia) May Stewart Hall (President Director of QNB Indonesia) 2020 May Adam Marshall (Director General of The British 2020 Chambers of Commerce) May Buka Puasa with BritCham Giring Ganesha & Elizabeth Michelle 2020 Tax Round-Table for British Expat Temporarily Re-Positioned. Essential Considerations. Peter Webb (International Tax Manager of The Fry Group) DKI Jakarta Takes on COVID-19: Business Communities Have Roles and Responsibilities Wijayanto Samirin (Senior Economic Advisor to the \"Our COVID-19 Story; West Java Challenges, Wins, Collaborations, Opportunities” Governor of Jakarta) Leadership and Adaptability: The C-Suite Needs to Know These 12 Leadership Practice for Dimitris Kostinais (Managing Director of PZ Disruptive Times Cussons Asia) Digital Transformation Series in Cyber Security Governor Ridwan Kamil (Governor of West Java Province) Dr. Paul Aitken (Founder of AgilityShip) Benson Tran (Head of IT Assurance & Cyber Security of KPMG Indonesia) Dhirendra Kumar (Cyber Security Advisor of KPMG Indonesia) Danny Hao (Cyber Security Director of KPMG China) Ardi Sutedja (Chairman of Indonesia Cyber Security Forum) 79

VIRTUAL EVENTS MONTH DATE EVENT SPEAKERS May 28th 2020 16th Digital Transformation Series - Digital is Your New Front Door: How to Exploit and Manage Tom West (Director of Island Media Management) 18th These New Opportunities June 23rd Ilyas Bhat (CEO of MadeinIndonesia.com), Kelvin 2020 25th Low (Regional Head ASEAN, Australia, Korea and 29th June 7th Japan of Cambridge Assessment English) 2020 6th Navigating Supply Chain Disruption in the Time of COVID-19 Chris Buono (Managing Director of UPS Philippines June 1st & Indonesia) 2020 17th Lisa Widodo (EVP Operations of Blibli) June 2020 Ivy Kamadjaja (Deputy CEO of PT Kamadjaja Logistics) June 2020 \"In Love with English Football! Unique & Exclusive Insights” Mark Palios - Former CEO of the Football Association, current Chairman of Tranmere Rovers July 2020 Emmanuel L. Wanandi (Wandi) - Santini Group, investor at Tranmere Rovers August 2020 Anindya Bakrie - CEO & President Director of PT Bakrie & Brothers Tbk., investor at Oxford United September 2020 INDONESIA: THE GIANT OF SOUTH EAST ASIA Three months Into COVID, what will be the Sumit Dutta (President Director of HSBC Indonesia) reshaped priorities and what opportunities are now likely to emerge? September David Cheadle (Managing Director of Cushman & 2020 Wakefield Indonesia) Amit Keswani (Chief Digital Officer of PT MAP Aktif Adiperkasa Tbk.) Business Needs for Property - Global & Consumer Trends Shift Demand Rivan Munansa (Director of Industrial & Logistics Services at Colliers International Indonesia) Benny Woenardi (Managing Director at Cikarang Dry Port) UK Academic and Vocational Expertise Well Positioned to Support Indonesia’s National Graham Hasting-Evans (Managing Director of Human Capital Goals NOCN) David Butcher (Principal of BSJ & BritCham Board Member) Yustina Ries Sunarti (Founder & Director of Sekolah Victory Plus) Mentari Program: UK Government’s support for Indonesian Renewable Energy Projects Mike Crosetti (Co-director, Mentari Program) (Webinar with British Embassy) Iwan Adhisaputra (Brokerage Strand Lead, Mentari Program) Indonesia is Open for Business - How to Navigate the Complexities Alvin Christian (Managing Director of TMF Group Indonesia) Gabriel Hyde (Indonesia Country Director of Arup) Marius Toime (Partner & Foreign Counsel of BCLP) Innovate Indonesia: Unlocking Growth through Technological Transformation (Webinar Michele Palladino (Policy Advisor - Technology and with University of Cambridge & ADB) Innovation, IfM, University of Cambridge) Carlos López-Gómez (Head of Policy Links, IfM ECS, University of Cambridge) Yurendra Basnett (Country Economist of Asian Development Bank) Haslam Preeston (Head of Digital Business aoft Jardine Group) BritCham Smart Cities Member Focus Group: The Rise of Smart Cities: A Real Estate Jeremy Kelly (Jll) Perspective Rama Raditya (Founder & CEO of Qlue) 80

MONTH DATE VIRTUAL EVENTS SPEAKERS 12th October EVENT Dr. Paul Aitken (Founder of AgilityShip) 2020 Preview Workshop with Agilityship Charles Cormack (Founder and Chairman of October 20th TNE Opportunities in Indonesia Cormack Consultancy Group) 2020 Dr. Aziz Boussofiane (Director of Cormack Consultancy Group) Inez Saptenno (Division Head of International Cooperation of UNAS) Oliver Anderson (Managing Director of ASK Consulting)

EVENT HIGHLIGHTS Business Service November 26, 2019 July 16, 2020 August 27, 2019 Breakfast Briefing with CIMA: Intellectual Property Rights Bespoke Event with Fry Group: Future of Finance - Reinventing Enforcement Manual for Indonesia Inheritance Tax & Succession Planning Finance for a Digital World August 28, 2020 September 2, 2020 September 30, 2020 Marketing Information Webinar with Marketing Information Webinar with JLL: BritCham Marketing Information Webinar with Safe CALGAVIN: Improved Economics & Plant Operability by Enhancing Heat Exchanger UK Residential Market Update Citizens): Keeping Your People Safe in an Uncertain Performance World - Global 1st Tech October 21, 2020 October 23, 2020 Marketing Information Webinar with Prudential: Marketing Information Roundtable Discussion with Transformation Starts with Change Agile Leaders the London Market Group: Protecting Indonesia’s Businesses from Cyber Attacks 82

■ OFFICES & RETAIL LEASING ■ CAPITAL MARKETS & INVESTMENT ■ PROPERTY & FACILITIES MANAGEMENT CEO Series 29.7 cm June 24, 2019 3rd BritCham CEO Series with Tony Durrant (Global CEO Premier Oil)on New Invesment Plan topic at Ayana MidPlaza. Cushman & Wakefield (NYSE: CWK) is a leading global real estate services CMYK: 0.100.93.0 firm that delivers exceptional value for real estate occupiers and owners. Cushman & Wakefield is among the largest real estate services firms with approximately 51,000 employees in 400 o ces and 70 countries. In 2018, the firm had revenue of $8.2 billion across core services of property, facilities and project management, leasing, capital markets, valuation and other services. To learn more, visit www.cushmanwakefield.com or follow @CushWake on Twitter. OUR SERVICES IN INDONESIA ■ TENANT ADVISORY ■ RESEARCH & CONSULTING ■ WORKPLACE STRATEGY & INTERIOR DESIGN ■ PROJECT MANAGEMENT ■ INDUSTRIAL & LAND SALES ■ OFFICES & RETAIL LEASING ■ CAPITAL MARKETS & INVESTMENT ■ PROPERTY & FACILITIES MANAGEMENT August 13, 2019 29.7 cm 3rd BritCham CEO Series: The Curse of Packaging - an Environmental Opportunity Cushman & Wakefield (NYSE: CWK) is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. Cushman & Wakefield is among the largest real estate services firms with approximately 51,000 employees in 400 o ces and 70 countries. In 2018, the firm had revenue of $8.2 billion across core services of property, facilities and project management, leasing, capital markets, valuation and other services. To learn more, visit www.cushmanwakefield.com or follow @CushWake on Twitter. OUR SERVICES IN INDONESIA ■ TENANT ADVISORY ■ RESEARCH & CONSULTING ■ WORKPLACE STRATEGY & INTERIOR DESIGN ■ PROJECT MANAGEMENT ■ INDUSTRIAL & LAND SALES ■ OFFICES & RETAIL LEASING ■ CAPITAL MARKETS & INVESTMENT ■ PROPERTY & FACILITIES MANAGEMENT November 27, 2019 CEO Series in association with Professional Women’s Group 83

Environmental Series January 27, 2020 Environmental Series with Yuyun Ismawati (Nexus3 Foundation) July 9, 2020 Britcham Environmental Series and The Road to COP 26: Meeting Corporate Climate Commitments and the Role of Forest Restoration Projects July 27, 2020 BritCham Environmental Series and The Road to COP 26: Corporate Climate Change Commitments - A Global Leadership Perspective 84

Intelligence Series September 25, 2019 www.pennygrowing.com June 28, 2019 BritCham Intelligence Series BritCham Intelligence Series 3: Cyber with Directorate General of Tax Security Awareness with Benson Tan (KPMG) & Yuliardi Sutedja (Chairman of Indonesia Cyber Security Forum)

Ministerial Series November 19, 2019 BritCham Ministerial Series: Enabling the UK & Indonesia to collaborate in the development & deployment of World Class Agriculture Technology February 11, 2020 BritCham Ministerial Series with Ir. Arifin Tasrif, Indonesian Minister of Energy and Mineral Resources July 14, 2020 BritCham Ministerial Series: East Java - Strategic, Ambitious 86

Professional Women’s Group September 10, 2019 July 11, 2019 BritCham Professional Women’s Group: BritCham Professional Women’s Group: Four Success Stories - Food for Health & Wellness Influencing Politics, Business, and Communities in SEA May 12, 2020 July 2, 2020 Women and Realizations in the “New Normal” Beyond COVID-19 PWG: Consumer Behavior in the “New Normal” September 16, 2020 BritCham PWG Webinar: to open the borders, to remain closed? That is the question 87

NETWORKING EVENTS Global Partners by BritCham Indonesia June 27, 2019 August 29, 2019 Global Partners by Sector: Reaching Out Global Partners with The Americas to Experts & New Networks in Business, Professional, and Financial Services October 31, 2019 November 28, 2019 Global Partners - Celebrating Brexit Global Partners with ASPAC & Welcoming NPH Trade Mission 88

October 15, 2020 February 27, 2020 BritCham Chat & Cheers Global Partners by BritCham with Commonwealth Countries EIBN (EU-Indonesia Business Network) July 17, 2019 October 16, 2019 January 16, 2020 2nd EIBN (EU - Indonesia Business Network) EIBN EIBN by BritCham and IBAI 89

SIZZLING SUMMER August 23, 2019 Sizzling Summer Toast (BritCham’s 40th Anniversary) 90



LEGEND PARTNER VENUE PARTNER GUINNESS PARTNER COCKTAIL PARTNER GKSC PRIZE DRAW RUGBY DEVELOPMENT PARTNER www.pennygrowing.com SUPPORTED BY OTHER PARTNER RAFFLE PARTNER 92

Sport Gala (GKSC) - Final Rugby World Cup 2019 November 2, 2019

BRITCHAM IN SUPPORT OF : CHRISTMAS PARTY December 12, 2019 GOLD SPONSOR SILVER SPONSOR BOOKLET PARTNER PHOTOWALL PARTNER BRONZE SPONSOR PREMIUM RAFFLE PARTNER TOAST PARTNER COCKTAIL PARTNER GIFT PARTNER RAFFLE PARTNER 94



THE GUIDE TO BRITISH BUSINESS IN INDONESIA 2020/21 The BritCham Handbook

Virtual Events May 19, 2020 May 6, 2020 Leadership and Adaptability: The C-Suite DKI Jakarta Takes on COVID-19: Needs to Know These 12 Leadership Practice Business Communities Have Roles and Responsibilities for Disruptive Times 

Virtual Events June 16, 2020 May 22, 2020 Navigating Supply Chain Disruption Digital Transformation Series in Cyber Security in the Time of COVID-19 June 23, 2020 INDONESIA: THE GIANT OF SOUTH EAST ASIA: Three months Into COVID, what will be the reshaped priorities and what opportunities are now likely to emerge? August 6, 2020 Indonesia is Open for Business - How to Navigate the Complexities, August 6, 2020 98