Innovation Magazine April - May 2017 Eng

– Together We Innovate Creativity & Innovation Team

Innovation Magazine | April – May 2017 1 Creativity & Innovation Team

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Innovation Magazine | April – May 2017 DED Dubai winning at Ideas Arabia Competition 2017 Dubai DED has won the first place in the ‘Corporate Social Responsibility category’ for the Tarmeem Project. With the ‘Year of Giving’ initiative being announced for the year 2017, the Department of Economic Development in Dubai wanted to play a role to promote CSR. Tarmeen, meaning ‘to restore’ aimed to create a platform for both the government and the private sector to jointly collaborate, with 27 private sector companies and 990 volunteers to complete Manar Al Iman School restoration within 2 weeks. Congratulations! 3 Creativity & Innovation Team

Innovation Magazine | April – May 2017 Awarding Ceremony Mr. Ali Ibrahim awarded employees and customers for their feasible and implemented ideas in an award ceremony organized by the Innovation Team. The first place for the Best in Implementing Ideas went to Commercial Compliance and Consumer Protection, Second went to Dubai Exports and the third place went to Internal Audit. 4 Creativity & Innovation Team

Innovation Magazine | April – May 2017 Innovation Awareness Campaign Through a series of meetings organized by the Innovation Team, Mr. Ali Ibrahim initiated the meeting on the importance of focusing on innovative ideas and keeping away from traditional ideas. He also stressed the need to support innovative initiatives that improves government services and that contribute to addressing the economic challenges in order to achieve DED’s vision: 1. Commercial Compliance and Consumer Protection senior management - April 20 2. Strategic Planning & Corporate Development Sector, Business Development – 30 May 5 Creativity & Innovation Team

Innovation Magazine | April – May 2017 Dubai Financial Market representative benchmark visit to DED A delegation from the Dubai Financial Market visited the Innovation Team for the purpose of benchmarking and identifying the best practices of ideas management system and the methodology used, presenting the innovation strategy and plans as well as the aspects of cooperation between the two parties. 6 Creativity & Innovation Team

Innovation Magazine | April – May 2017 Ideas UK Accreditation Our performance Ideas UK Accreditation program is a way for organizations to give both internal and external prominence to their employee innovation scheme. The Accreditation process subjects our employee innovation program to an external assessment by Ideas UK. An end-to-end review of the program is carried out and guidance given on areas of strength and where to focus improvement efforts. The next accreditation visit will be conducted in October. We look forward to achieve great results and attain the Platinum level… 7 Creativity & Innovation Team

Innovation Magazine | April – May 2017 Ideas UK Accreditation Our performance Results for 2016:: – – – – 8 Creativity & Innovation Team

Innovation Magazine | April – May 2017 Innovation Technique Usually people tend to associate “innovation” with creativity and flashes of inspiration, however, in reality most innovations come as a result of a disciplined, planned and managed process. This means that innovation is approached like any project: setting objectives, defining phases and timelines, evaluating effectiveness and providing the necessary human and/or financial resources . Traditionally, policy development has often been a linear process of analyzing problems in an abstract way and developing plans to tackle them as defined by a limited group of experts at a certain entity. The complex challenge of our modern world call for a different approach to policy making, which is more agile and experimental. Today, citizens are placed at the heart of the policy, process and service development operation; they are the main stakeholders and they are involved at the beginning of the process so they can contribute to finding the appropriate solutions through their expectations and experiences . Source: Mohammed Bin Rashed Centre for Government Innovation 9 Creativity & Innovation Team

Innovation Magazine | April – May 2017 Innovation Process Innovation process usually involves the following seven stages: 1. Search for opportunities and challenges: search and identify the scope of innovation 2. Introducing new ideas: Introducing a lot of new ideas to identify which ones might be useful and feasible 3. Development and testing: subjecting ideas to practical experiences and developing them 4. Validation and effectiveness of new ideas: Collect evidence that proves the effectiveness of innovation 5. Introduction and implementation: planning and organizing the implementation process of innovation 6. Promote and develop innovation on a large scale 7. Changing systems: The impact of innovation on the system that comes within or contains it Source: Nesta 10 Creativity & Innovation Team

Innovation Magazine | April – May 2017 We do not always see what is right in front of us. We may see what we want to see or are predisposed to see. We may be convinced that what we are seeing is all that there is to see. But perhaps - unaware - we are looking from the wrong angle or even in the wrong direction. There are always more than one way of looking at problems. It can be easy to overlook the most productive or creative way of tackling things. The Challenge Lateral thinking is a set of strategies for changing the way we look at the world, for finding unexpected solutions, for thinking in new directions. One of the keys to the approach is The Chief Inspector found this note in a hotel understanding perception - how and why we see things in a particular way and how to room of very well known wanted criminal. shift perspective. How to see things laterally or sideways? From it he was able to work out his next destination. Where was he heading? To participate please send an email to: [email protected] The challenge ends on Thursday 22 June 2017 02:30 PM 11 Creativity & Innovation Team

الفائزين في تحدي االبتكار يناير2017 Innovation Magazine | April – May 2017 Statistics April – May 2017 Number of suggestions submitted by employees 97 Number of suggestions submitted from customers 104 Feasible suggestions 7 Implemented suggestions 2 12 Creativity & Innovation Team

Innovation Magazine | April – May 2017 Top Suggestors During April – May 2017 Number of Employee Name Sector suggestions Corporate Commercial Alya Al Humrani 7 Compliance and Consumer Sector Business Registration Fahad Redha 7 Sector Abdulrahman Al Corporate Commercial Hamadi Compliance and Consumer 6 Sector Business Registration Nada Nader 6 Sector Corporate Commercial Manal Ismail Compliance and Consumer 5 Sector Corporate Strategic Buthaina Al mulla 3 Affairs Sector Corporate Strategic Sumaya Al Ahmad 3 Affairs Sector Corporate Strategic Sumaya Essa Ibrahim 3 Affairs Sector Ahmad Alshaer Business Registration 3 Sector Nasir AlMazimi Internal Audit Sector 3 13 Creativity & Innovation Team

Innovation Magazine | April – May 2017 The feasible suggestions that had been implemented April – May 2017 Employee / Suggestion Implemented Customer Name Sector summary by Smart consumer Corporate contests - Its goal is Corporate Commercial to interact with the Commercial Manal Ismail Compliance public and stimulate Compliance and and their enthusiasm and Consumer Consumer awareness in an Sector extra-ordinary Sector motivational way Provide small business cards that include all department numbers, Corporate consumer protection Corporate Commercial numbers, e-mail, Commercial Compliance Alya Al Humrani location and all social Compliance and and communication Consumer channels to be Consumer Sector Sector distributed to existing consumers who are met in . external initiatives 14 Creativity & Innovation Team

Innovation Magazine | April – May 2017 Team Work Ali Habib Nouf Alfalasi Canary ALOthman Shafigah Bahri For any question or clarification, do not hesitate to send us an email: [email protected] 15 Creativity & Innovation Team