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How to build an omnichannel team | Now Interact
The best companies succeed by establishing a team devoted to handling omnichannel customer contact requests. We outline the importance of creating an omnichannel team in our latest whitepaper and, for ease, have simplified the process down to five steps. These are not five simple steps - it’s important to devote time and effort to your omnichannel team - but if you follow them, you’ll be placing your company on the path to success.

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How to build an omnichannel team | Now Interact

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