T he aspiration of becoming a developed nation, depends on the success of the entrepreneurial task undertaken by all Malaysian. The implementation of the Economic Transformation Plan (ETP) put all of us into the clear roadmap in achieving high-income status by 2020. I am happy to learn that Malaysian Indian Business Magazine (MIB), a monthly publication, particularly on Eastern Management enabling Malaysian Entrepreneurs and Professionals progress towards achieving that vision. Malaysia aims to be a leading Franchise hub in the region. As such, we encourage Malaysian to expand their participation in the franchise and cooperative sectors. The franchise industry is expected to contribute 9.4% to the gross domestic products by 2020. I wish Malaysian Indian Business community would be able to take the opportunities available within the sectors. Congratulations to all MIB Entrepreneur Awards 2015 recipients for their achievements and contribution towards our economy. The recipients of MIB Lifetime Achievement Award 2015 and MIB Entrepreneur Awards 2015 are important assets to the community. They had substantially contributed not only from their personal wellbeing but through their hard work as well.Message from I would also like to take this opportunity to congratulate IndianToday.Net Sdn Bhd, publisher of MalaysianMinister of Indian Business (MIB) Magazine on celebrating their 5thDomestic Trade, successful year of stimulating entrepreneurship amongCooperatives and Malaysian, particularly within the Indian community.Consumerism In addition to publishing, the company nurturesMalaysia entrepreneurs and recognizes their contribution to the development of the nation. I wish Malaysian Indian Business all the success in continuously stimulating entrepreneurship and to all present at the Gala Dinner cum MIB Entrepreneurs Award 2015 Ceremony, let us work together towards becoming a high income nation. Thank you. Sincerely, YB DATO’ SRI HASAN BIN MALEK
Publisher EDITOR’S NOTEINDIANTODAY.NET SDN BHD (858997-V) HAPPY 2015! As we step into another new year, allow me to express(Wholly-owned by Charu Holding Sdn Bhd) my sincere appreciation and gratitude to all those have made Malaysian Indian Business Magazine [MIB] to remain relevant forPetaling Jaya Office the last five (5) years. We would like to give a heartfelt thanks to YBSuite 3A52, Level 3A, Block A2, Dato’ Sri Hasan Bin Malek, Minister of Domestic Trade, CooperativesLeisure Commerce Square, Jalan PJS 8/9, and Consumerism for his kindness to officiate the Malaysian Indian46150 Petaling Jaya, Selangor Business Entrepreneur Awards 2015 [MIB-EA2015] ceremony. TakingTel/Fax: 03 7865 7320 the opportunity of our 5th year of stimulating entrepreneurship among Malaysian Indians, we thank all our advertisers, sponsors, subscribers,Johor Bahru Office readers, article writers and members of MIB Team.No. 6-01, Jalan Bestari 4/2,Taman Nusa Bestari,81300 Johor Bahru, Johor MIB adopts January as a month of Celebrating the Success of outstandingTel: 07 235 4236 Fax: 07 238 2320 Malaysian Indian Entrepreneurs and Professionals who have shown excellence and outstanding achievement in their respective sectors. We www.malaysianindianbusiness.com.my congratulate all Inaugural MIB-EA2015 award recipients and wish them continuous success on their business journey. www.IndianToday.net (e-Directory) This special edition of MIB took a look on the entrepreneurial path and [email protected] traits of MIB-EA2015 award recipients and how MIBs oneness model guided them to continuously push forward to being exceptional in the https://www.facebook.com/ competitive market. This special compilation should be part of every MalaysianIndianBusinessMagazine entrepreneur and professional reading material as it contains priceless true , practical sharing regardless how simple or complex they might beCHAIRMAN & MANAGING EDITOR handy at a most critical time. Grab a copy, read them frequently and keepRasa Rasik them safe for your future [email protected] 711 4236 The past year 2014 has been very challenging for Malaysian Indian Business Magazine as we set our prime focus into Eastern Management,MANAGING DIRECTOR a proud step forward. As for 2015, we had planned to continue bringingR Surangi forward best of Eastern Management philosophies, including [email protected] Ancient Indian literature, Thirukural, Scriptures, the Bhagavad Gita and others. Support from members of business and professional communitySALES & MARKETING is paramount for us to produce more original and meaningful contentJayasree Vijian including updated news and events. Sign up as our subscriber to [email protected] the one and only Malaysian Indian Business Magazine delivered to your016 213 4236 doorstep.Prasad Subramaniam BE KNOWN, BE DIFFERENT, BE [email protected] Chairman & Managing EditorADMINISTRATION & CIRCULATIONPetaling Jaya Office: Disclaimer: The views and opinions expressed in the articles published are those of the authors and do not necesarilyPungkodi reflect the views of MIB. While every reasonable care is taken in compiling this publication, MIB does not accept any [email protected] whatsoever for possible errors, inaccuracies or omissions or the consequences thereof. The Publisher also accepts no liability in respect of the content of any advertisement in the magazine. All rights reserved. The reproduction, duplication, orJohor Bahru Office: republication of this magazine or any part thereof in any form whatsoever without the expressed written permission of theShila publisher is [email protected] [email protected] SubramaniamAnand NaiduCONCEPT & GRAPHIC DESIGNKugan [email protected] Stop Book EnterprisePRINTINGSampoorna Printers Sdn BhdNo.1, Jalan TIB-1/19Taman Industri Bolton68100 Batu CavesSelangor
CONTENT07 Enricos 51 Foremost Quality Management Consultancy 'Patcha Tinne Manje Moodi' Raja Segar09 Agenda Suria Communication 53 Founder Of A Successfull Retail Store Landmark Event Maker M. Kanagaratnam PJK, PKT13 Renowned Incubator Of Medical Practitioners 57 Look Exotic. Wear Exclusive & Professionals Andrew Paul & Abdul Anuar Thayananthen 61 Home & Premium Caterer 15 Award Winning Beauticians & Cosmetologists Yokitha Naidu S. Vasuthevan 63 Boutique Private Banking & Finance Advisory 19 MIB Planner 2015 Specialist21 Drilling To Success R.V. Ganesh Prakash Dato’ Pannirselvam Manickam 67 The Non Quitter 23 Beauty Entrepreneur Extraordinaire Subramaniam Kandasamy Sanjana 69 Beauty In The Hands Of An Expert 27 Innovative & Quality Construction Projects Selvarani Dr. Pushparajan Pillai29 Wedding Designers For The Crème De La Crème Ramesh & Sriiya33 An Icon In The General Aviation Industry Captain Earnest Koilpillai35 The Inspired Modern Potter Arumugam Perumal36 Skills The Main Commodity Exclusive With CM Vicknesvaran41 Transforming Beauties With Its Holistic Approach Valli Maiyeel Nadaraju43 Winning Marketing Strategy Dato' K. Elumalai @ Ganesh44 Leadership Lessons From The Bhagavad-Gita: Part 6 The Art of Cultivation47 Carving A Niche In The Advertising World K. Muthupandy
V. Rajendran RAVIRAJ SDN BHDWholesale & Distribution - Dairy Products
07'Patcha Tinne Manje Moodi'Raviraj Sdn Bhd and lentils, in Malaya. It was then taken over by K. S. Nathan as Nathan & Co. in 1960. He later renamed the companyIt all started as Raviraj Trading in the dawn of 1989 to to Enrico’s Sdn. Bhd. which stands for “ENRIch COmpany” solely distribute Enrico’s range of food products to retail and developed the brand to a successful trademark. It was shops, restaurants and catering companies. Later, 8th then licensed to Raviraj Sdn. Bhd. in 1999. Enrico’s rangeJuly of 1991, Raviraj Trading was incorporated into Raviraj of products include ghee, milk powder, textured vegetableSdn. Bhd (RRSB), with Mr S. K. Sundaram appointed as protein (mostly known as vegetarian meat), spices and tea.it's Chief Executive Officer and two talented Directors, Mr. Their ghee, which is purchased from the well-known diaryV.Rajendran and Mr. R.Ravindran, to whom all the credit producer from New Zealand, Fonterra, is branded in two,goes for elevating the business into a celebrated height most well-known Enrico's and the second brand Keywee.and they are supported by a strong team of sophisticated In addition, their Enrico’s Full Cream Milk Powder is boughtindividuals to manage and run the company. from Fonterra as well. For their tea, which comes from Assam, India, are branded as Enrico’s Hi Top Tea. TheAlong with Enrico’s, their distribution is also associated Enrico’s Textured Vegetable Protein, comes under thewith Landgreen Spice Veg Products, that offers a variety of brand Soyamate.vegan food, from vegetarian mock meat to instant food alongwith pudding, crackers, cereals, noodles and fibre drinks. Enrico’s is highly advertised by their road cruisers crew thatThey have also entered to North India to get their hands comes in two forms. The first is their Tea on Wheels mobileon Kohinoor instant ready to eat meals, which are being kiosk that delivers free Enrico’s Hi Top Tea, and the seconddistributed to various airlines for in-flight servings. RRSB is is their sleek mascot, Ney Vande, a classic Volkswagenalso certified with HALAL, ISO 9001, ISO 22000, MeSTI and Beetle, highly modified with Enrico’s yellow and green painthave won multiple awards including Business Superbrands, scheme and logo, advanced In Car Entertainment and LEDthe Golden Bull Award, HR Excellence Award and a few by lightings.Action International. The company credit their successes totheir marketing strength, which stands from 36 distribution Key Traitsvehicles, 3600 retailers, experienced workers, outstandingpublic relations, and media marketing tools, road cruisers TRAITS QUALITIES THAT SHOWS THE TRAITand endless supply of products. Variety of It started with spices and lentils, which slowly As for their advertising campaign, it spans twenty years Products expanded to ghee and milk powder, and now itof colossal media advertising. For instance, they have ranges from drinks, vegan food, millet products,sponsored ASTRO Vaanavil Talent Quest for six years and noodles, instant and read to eat foodcontinuously. They have also done radio advertising withTHR Raaga and Sinar FM, to be exposed to the Malay Huge Marketing Their advertising is huge, especially with 6 yearscommunity, and advertised in Saji and Cine Fashion and Advertising of sponsorship for ASTRO Vaanavil Talentmagazines. They entered the local FELDA marts as well as Quest, 2 Radio ads throughout the years, the international MATRADE Trade Shows. Magazine advertisings, and international MATRADE Trades ShowsENRICO’s Brand Road Cruisers The Tea on Wheels mobile kiosk, delivers Enrico’s have a long business history that dates back to free Hi Top Tea, followed by their mascot that more than 65 years ago to a trading outlet in Penang. It was organize ground events for the public to win founded in 1940, by Mr. M. Mooka Pillai, to distribute spices prizes and goody bags, all around Malaysia Point-of-Sale Free food tasting, drink tasting and Activity promotions at various hypermarket, retailers, and stores, throughout the years Sleek Mascot It’s an addition with two reasons, first, it’s an attraction, and second, it personifies the brand and the company, making it more friendly and approachableMIB-Entrepreneur Awards 2015 Special Editon |
Jaggarao SimanchaAGENDA SURIA COMMUNICATION SDN BHD Event Management - International
09Agenda Suria Communication Landmark Event MakerJaggarao Simancha fondly known as Jag is the founder a large number of sales booths in an indoor venue such as and the Chief Executive Officer of Agenda Suria shopping complex is a big risk, as the booths are usually Communication Sdn Bhd (ASC). Formed in year 2002, expensive. Although Pakistani and North Indian tradersASC specialized in organizing shopping carnivals, trade agreed with idea, a lot of other international traders werefairs and exhibitions. He was the brain behind the successful hesitant as well. Organizing the fairs in the mid-year schoolbrain behind Global Indian Festival (GIF), which attracted holiday was a risk as well, but a massive crowd of hundredalmost 50,000 visitors back in the year 2004. Beside GIF, thousands of people showed up in the end,” Jag explainedASC was also organize innovate and most successful Indian his risk factor to Malaysian Indian Business Magazine.shopping events such as International Indian ShoppingFestival, Indian Wedding Fair, Penang International Jag’s very good with time management as well. OrganizingShopping Festival and Deepavali Carnivals. big events like shopping festivals is time consuming therefore time management is an important quality to haveGIF being dubbed the largest international Indian shopping in doing this business. He cited that time management willfestival attracted some 330,000 visitors in 2014 including allow a businessperson to organize and prioritize the workinternational visitors from Far East Asia as well as Australia. effectively and a good option would be creating a to-do listThe objective behind this innovative idea was to create a or task list. With his time management skills, he is able tonetwork among Indian traders and unite them under one bring hundreds of traders in a designated venue before theroof. GIF helps to reveal new products to the market along due date with every preparation being done and completed.with giving hopes to struggling businesses thus creatingmutually beneficial relationship between traders and Key Traitsconsumers. Jag serves the community through MalaysiaSouth Asia Chamber of Commerce (MASACOM) which he TRAITS QUALITIES THAT SHOWS THE TRAITco-found and currently serves as its Vice President. Innovative Jag came up with the idea of trades’ fair and Jaggarao, who cited Steve Jobs as his inspiration, is truly shopping festival to bring all the traders of local an innovative person with exceptional interpersonal skills. It and international to promote and expose their was his sole idea to organize local and international Indian products under one venueand non-Indian traders under one closed venue to expose Interpersonal Interpersonal skills such as communication their new products to the consumers. Jags vision was to take Skills skill are very important in this business especiallytrade fairs beyond limitation, hence, targeting all the races when it involves international participants from instead of focusing on Indians alone. Beside that limitation, other countriesJag also made trade fairs beyond festive season’s sales, Taking Risk It is a risk to organize big events like trades’ fairto boost trades sales during the unproductive months such or shopping festival as it involves large amount as June. Jags interpersonal skills are the building blocks of of money. It is also a risk to organize events his businesses, because without communication skills, it on holidays such as school holidays. Jag would be an impossible task to bring all this traders under somehow manages to overcome all that risk as one venue. the entire events turn out to be successful Passionate Jag insists to work passionately as much as He is also very passionate about his business and willing enjoying a hobby or pastimes, therefore doing itto take risk to see a brighter future. “Many local traders in a passionate way and working in a fun and refuse to venture outside their shops; therefore, allocating enjoyable environments gives more success and victory Time Jag also very good in managing time as he Management able to bring in all the traders under one venue with all the preparation done and completed before the events due dateMIB-Entrepreneur Awards 2015 Special Editon |
Thayananthen NEUROSET (ME) SDN BHD Education - Recruitment
13 Renowned Incubatorof Medical Practitioners & ProfessionalsMr. Thayananthen is the President and CEO of their ultimate goal is to promote tertiary education offered Neuroset (ME) Sdn. Bhd, which was formed in by Malaysian universities to Central Asia, Eastern Europe, 2009, and a company that responsible for recruiting Indian Subcontinent and other countries as well. They arestudents, that qualifies within the specifications or academic also responsible to encourage Malaysian students to studyqualification imposed by Ministry of Education but failed to medical and dental degree offered by Russian, Indian andsecure a medical seat in local universities, and assist them Bangladeshi universities. As for Business Law, Engineeringto pursue their medical degree in prestigious universities and IT degree, it will be United Kingdom.with lowest possible cost, such as Kursk State MedicalUniversity in Russia. The initial idea started in 1993 to assist Thayananthen, a Law graduate from University of London,his late brother Dr. V. Sathiananthen to pursue medical initiated a new business venture, a joint project in Mauritiusdegree studies at a prestigious medical university. between Neuroset (ME) Sdn. Bhd. and a local university education opportunity for students from Africa. Him, whoThe core idea of, students struggle in getting a medical seat were born to Dato M. Varatharaju and Datin Ponnamah,at any prestigious university led to the formation of Magaram currently undertake the responsibility as the President ofEnterprise in 1997. The formation consists of himself, his Rotary Club of Kuala Lumpur West and initiated “Charitylate father Dato M. Varatharaju, and, his late brother Dr. V. Education Fund” to raise RM 250,000 in a year with a 10%Sathiananthen. The management of Magaram took the first of his contribution and also contributed to “Rotary Kasih”, aeffort to make Kursk State Medical University of Russia to project by Rotary International District 3300.be recognized by Malaysian Government, comprising of theMalaysian Medical Council and Public Service Department. Key TraitsTheir effort was effective as the Russian University wasgranted its recognition in 7th of August 2001. TRAITS QUALITIES THAT SHOWS THE TRAITMagaram’s intention is purely to provide opportunity to Community He assisted thousands of Malaysian students thousands of Malaysian students and students abroad to Service who failed to secure medical seat to pursue their attain the medical degree or achieve their dream as a medical medical degree at prestigious universities with practitioner with lowest possible cost of fee structure. During lowest cost and fee structurethe time Magaram, they did a huge favour to Malaysian Contribution promotes Malaysia as An InternationalGovernment especially to the Ministry of Health by reducing to Education Centre of Education Excellence by promotingthe ratios of doctor to patient from 1:800 to 1:400. This Sector Malaysian universities in other countries major contribution of Magaram solved the problem of acute Contribution to The major contribution was reducing the ration shortage of doctors around 2004 and 2005. In 2005, they Medical Sector of doctor to patient from 1:800 to 1:400 thus assisted 123 students with perfect score in STPM but failed solving the problem of acute shortage of doctors to secure medical seats in local universities to pursue their in Malaysia during 2004 and 2005medical degree at Kursk State Medical University of Russia. Charity Work He is very active in charity work, besides being the President of Rotary Club, he has donatedThayananthen expanded the business scope by forming and participated in Cambodian Eye Cataract the Neuroset (ME) Sdn. Bhd, in 2009, with Dr. S. R. operation and Sri Lankan war victims’ Leg for Sen Gupta as Chairman and Dato’ A. Kohilan Pillay as LeglessAdvisor and their mission is to promote Malaysia as anInternational Centre of Education Excellence. Therefore,MIB-Entrepreneur Awards 2015 Special Editon |
S. VasuthevanGREENO VALLEY MARKETING SDN BHD Cosmetics - Ayurvedic
15 Award WinningBeauticians & CosmetologistsGreeno Valley Marketing Sdn. Bhd. was established flawless colour tone. Enriched with precious emollients and in 1998 by Mr. Vasuthevan and his better half natural moisturizers, the cream not only removes tan, but Mrs. Vijayakumari. Prior to establishing Greeno also counteracts sun-damage and prevents moisture loss.Valley Marketing Sdn Bhd Vasuthevan who holds MBA Easily absorbed, it is suited to all skin types and leaves(International Trade), held various key positions in Fortune the skin soft, smooth and youthful. The ingredients of the500 companies including at an American industrial Fairness Dream Cream have several other benefits, apartconglomerate, TEXTRON. from lightening skin colour, it also detox and rejuvenate body cells from harmful free radicals ,oxidative stress andIn year 2000, the company signed an exclusive distribution hazardous chemical found in today’s so called FAIRNESSagreement with the world’s pioneer and leading Ayurvedic CREAM that offers quick fix.cosmetic manufacturer, Shahnaz Husain and never lookedback ever since. All 300 Shahnaz Husain Ayurvedic Vasuthevan has always looked ahead towards newerproducts was approved by Pharmaceutical Bureau, Ministry challenges incorporating unique ayurvedic innovations.of Health Malaysia since it been manufactured according His far sight, faith and dedication are something for all toto ANAB Accredited ISO 9001:2008 International Quality follow. His vision of getting GREENO VALLEY MARKETINGStandard. SDN. BHD. to reach even greater heights, he is indeed an inspiration to all.Greeno Valley Marketing Sdn. Bhd. was among the pioneerMalaysian Indian company to secure a Franchise license in Key Traits2011 from Ministry of Domestic Trade and Consumer AffairsMalaysia with 9 franchisees under its umbrella. TRAITS QUALITIES THAT SHOWS THE TRAIT“Our aims is not maximize profit by selling cosmetics but to Persistent It took three years for them to get 400 dealers create maximum benefit for consumers through the use of around Malaysia, and they didn’t give up easily, Shahnaz high quality skin and hair care skin care solution as their patients played an important role in their which is committed to the betterment of humanity and the business lifeenvironment through ayurvedic science,” Vasuthevan Time It was also time consuming as they weretold Malaysian Indian Business Magazine. In Mid 2014, Management constantly traveling for marketing purpose and Greeno Valley Marketing Sdn. Bhd introduced FAIRNESS monitoring their outlets, therefore they had to DREAM CREAM specially dedicated for Malaysian market manage the time cleverlymanufactured Shahnaz Herbals. The Fairness Dream Interested It took almost years for them to be thoroughly Cream made from pure plant extracts and essences successful in this industry as a franchisor; it address the need for a naturally fair and radiant skin. Natural was their interest in the business that kept them ingredients namely saffron, honey, apricot oil, cucumber for such a long time without giving up or losing and lemon were uniquely formulated employing the latest hopesscientific techniques in ensuring gradual lightening of skin Hard Work They are dedicated and committed in the colour. business as they were doing everything by themselves, from registering, advertising to Greeno Valley Marketing Sdn. Bhd Shahnaz Hussain marketing and taking care of every outletFairness Dream Cream makes the skin visibly fairer, Trustworthy There will be a lot of agreements and signature giving way to a smooth and healthy skin, with an even and exchange between the franchisee and franchisors, therefore they as master franchisors must be enough trustworthy to get the deal and contractsMIB-Entrepreneur Awards 2015 Special Editon |
19 Editorial PLANNER 2015MONTH SUBJECT KEY FEATURESJan Recognition MIBEA 2015 Award Recipients and Chat with Government OfficerFeb Social Media Reach your market through cost effective social media strategiesMar Logistics The growth of Logistics Industries in AseanApr GST What’s Next after GST?May Branding Creating wealth through Intellectual PropertyJune Human A look into Human Resources trainings and policies Resource July Capital Market The myth of getting public listedAug Government Effectiveness of Government policies in tackling Malaysian Indian Business or economySept Innovation Readiness of Malaysian Indian Business to face borderless business worldOct Banking Are Malaysian Indian under utilizing the banking facilities?Nov Tourism Untapped Niche of TourismDec MIB Maker Top 10 Malaysian Indian Business personalities of the year Business News Analysis Subject Matter Advertisement Personality Event Coverage Eastern Management MIB-Entrepreneur Awards 2015 Special Editon |
Dato’ Pannirselvam Manickam USAE (M) SDN BHD Engineering - Equipment Supply & Services
21Drilling To SuccessPassion and desire transformed a mechanic to be the at any time in a week, including Sundays. He treat his first Indian successfully engaged in underground customers as his own partners and offers assistance on construction industry. Y Bhg. Dato’ Pannirselvam calls, even on late nights. He offer attractive discounts toManickam, Managing Director of USAE (Malaysia) Sdn. customers, as in return, they do all sales and promotes hisBhd. not just an ordinary businessman, he sets his mark equipment by spreading words around.on being the trailblazer of Horizontal Directional Drilling(HDD) technology, including trenching and micro-trenching Dato’ Pannir and his crew attend training courses to keep up-in Malaysia since the year 2000. Beside above mentioned, to-date with the latest technology, as essential requirementhe is responsible in making USAE (Malaysia) Sdn Bhd as as newer machines come with automation loading and cruisedistributor of state-of-the-art trenching equipment all over control. His dedication, hard work, and the 100% effort put inthe nation. this business awarded him with RM 6.9 million of revenues as of 2012 and was recognized as top salesperson of theHe is the face of top-brands that specialized in HDD tools region during CMW Annual Business Conference in 2012.that revolutionized the underground drilling technologythat lay cables and pipelines without the need of digging Key Traitstrenches. Some of the top-brands he represents are DitchWitch, Charles Machine Works (CMW), Condux, Earth Tool TRAITS QUALITIES THAT SHOWS THE TRAITHammerhead Mole, Digital Control Inc (DCI), from USA andAustralian Mud Company (AMC). Each of the company has Innovative Pannirselvam is credited as the trailblazer and different role in this underground drilling industry. USAE the first to pioneer Horizontal Directional Drilling (Malaysia) is also responsible for the training programs and in Malaysia, as well as micro-trenchingonsite training for customers to ensure complete support in Representing Representing a top brands is not an easy task handling the state-of-the-art equipment. the top brands as Pannir need to level up to the standard of that brands. He eventually attended training The new technology of HDD is widely used to mount courses to be specialized in those brandstelecommunication cables and gas pipelines in Malaysia. Up to date As HDD is a new technology in underground This technology captivated him to take a big risk and construction industry, Pannir had to be up to dateapproached USAE head office in Singapore. His business with that new technology from A to Zplan and work experience actually helped him winning the Customer Pannir treats his customers as his own partnersdealership of the HDD cutting-edge technology by USAE, oriented and will be there to assist them with services the leader in making trenchless drilling. “It’s very much onsite or offsite, even at late nightenvironmental friendly and efficient, low on cost and one Dedication Pannir is a hard working businessman and put of the technologies that could actually drill under the river his 100% effort to run this business. His mobile or railway tracks without traffics congestions,” Dato’ Pannir can be reached at any time every day, including explained some features of USAE to Malaysian Indian Sundays, for maintenance and repair and Business Magazine. assistance, and this shows his dedicationDato’ Pannir strongly believes that customer satisfactionis the only way in retaining them, therefore, his companyadapted a customer-oriented approach by providingtrainings, maintenances, repairs, and after-sale servicesMIB-Entrepreneur Awards 2015 Special Editon |
SanjanaSANJANA FASHION SDN BHD Beauty Care - Boutique
23BeaEuxttyraEonrtrdeinpraeirneeurSanjana, an entrepreneur with a novelty thought is this industry. She pursued Advanced Diploma in bridal the brain and beauty behind the success of Sanjana courses in India, after noticing a bridal course advertisement Fashion Sdn Bhd, a one-stop centre for bridal care in a newspaper while working in Singapore. These sets ofand fashion tailoring. Established in mid 2005, Sanjana knowledge on beauty care nurtured the necessity skills thatFashion Sdn Bhd comprises of Sanjana Bridal Beauty she needed in this business, as well as, developing her self-Care, Sanjana Fashion Tailoring and the newly launched confidence and positive thinking towards the business. SheBoutique. She offers bridal beauty care, herbal treatments, know, if she is not sure what she is doing then she is notcustom-made tailoring, and wedding services. getting anywhere near success.A firm believer in intercultural work ethics, and the ability Besides being a beauty entrepreneur extraordinaire into think beyond cultural boundaries helped to shape her this industry, she also acts as a key role model for thebusiness journey. Her novelty thought of establishing a young generations, especially to girls working under herone-stop centre, from beauty care, herbal treatment, and wings. She placed high priority of hiring girls and ultimatelycustom-made tailor to wedding services, which includes, guiding them to start their own business. She knows thatphotography, decoration and Mehndi artworks elevated her girls, especially Indians, faces many problems these daysbusiness name. Besides bridal and fashion, her business and do not have much chances or opportunity to provecentre act as an academy, offering bridal and tailoring them worthy. Therefore, being a key role model for them,courses. A full-time course takes between three to six she takes a huge responsibility in sculpting their future.months to complete while part-time courses take a year. Her inception into business world was unplanned, but her courage, adequate knowledge, and burning desires broughtShe never once failed to treat her customers from various her success in this industry in such a short time.profession including lawyers and doctors and racialbackgrounds as them as part of her family. Her much Key Traitsdedication into customer service and customers’ satisfactionattracted customers from Singapore as well as retaining loyal TRAITS QUALITIES THAT SHOWS THE TRAITones that still prefer her touch for last eight consecutive years. Novelty It was her novelty thoughts of establishing Her business career begins with much needed knowledge, Thoughts one-stop centre from beauty care & bridal fashionas knowledge is crucial in business world. She had her & tailoring, wedding services that elevated her proper studies in bridal care before actually venturing into business name Intercultural Her idea of working beyond cultural boundaries Work Ethics and taking examples from other racial cultures such as Chinese and Malays, helped to shape her business journey Excellent She offers excellent customer service as she Customer treats her customer as part of her family even Service when they are from different social status and racial backgrounds Adequate She had proper studies and pursued Advanced Knowledge Diploma in bridal course that nurtured her skills, confidence, and positive thinking Role Model She is a key role model to young generations as she give importance by hiring girls and guides them to start their own businessMIB-Entrepreneur Awards 2015 Special Editon |
Dr. Pushparajan Pillai GERBANG BUMI DEWI SDN BHD Construction - Building & Renovation
27 Innovative & QualityConstruction ProjectsDr. Pushparajan Pillai is the founder of Gerbang Bumi customers who need reliable contractors. GBDSB also use Dewi Sdn Bhd (GBDSB), a construction company current technology to easily interact with clients. Besides based in Johor Bahru, that act as a one-stop centre that, Rajan Pillai is very punctual in terms of payment andfor construction needs with five subsidiaries under them earned a good reputation among suppliers and workers andoffering various services from civil, structural, mechanical, this positivity has led to securing bank loans.architectural, electrical, interior works, design, build andapproval. Currently, the company is managed by the Rajan Pillai, who mentioned Dato P. Kasi and Tan Sri A.energetic husband and wife duo, Rajan Pillai and Sulosana K. Nathan as his role model, have big plans for GBDSB(Tasha), and started handling projects from small scale to and one of it is to make GBDSB known nationwide bybig for the last several years and this includes factories, making it a huge one-stop centre that does not only giveshotels, houses, road works, bridges and schools. construction needs but as well as interior designs, furniture and accessories. As for the future, he and his wife preparingHis business venture begins in 1992, when he was still their eldest son, Arawin Raj Pillai, now a Director of GBDSB,18 and studying in Stamford College, Petaling Jaya, with to take over their administration soon.his first company Thunderstorm Marketing, founded witha friend, and their foremost client was his own college. Key TraitsBusiness was good with an income of RM 200-300,000, butbeing young, they were still on the learning curve. One of the TRAITS QUALITIES THAT SHOWS THE TRAITunnecessary risks they took was registering 13 individualcompanies under them, all in construction services. Upon Hard Work Rajan Pillai credits, the increment of 10-15completing college in 1997, Rajan Pillai returns to Johor and projects in a year and the boosting of sales by started the construction business and a restaurant. During 300 percent, to the last 7-8 years of massive the 1997 economic crisis, he abandoned the restaurant and efforts he put in this construction businessfocused on construction business alone. Team Work His wife, Tasha, strengthened the company, as he takes care of marketing and technical aspect Lesson learned including huge financial losses assisted while she handles the financial mattersRajan Pillai to shape up his latest venture LDS Construction Unique Rajan Pillai mentioned that GBDSB works in a that employed 40 workers under them and registered with unique way in contract to their competition, as Construction Industry Development Board (CIDB) under G7 they stick to the fixed price regardless of variationcategory. The support from his wife, Tasha, a PhD holder order in the futurein Sociology, has strengthened the company. Business Punctual in Rajan Pillai is very punctual in giving payments toexpanded from 2-3 projects a year to 10-15 projects a year, Payment his suppliers and workers, and therefore gained thus, boosting the sales to 300 percent, a result of the last a good reputation among them as well as 8 years of efforts. In 2009, GBDSB was incorporated into secured loans from banksa Sdn. Bhd and expanded their jobs to Melaka, Negeri Customer GBDSB is very customer friendly and easy toSembilan, Kuala Lumpur and Pahang. Friendly interact or discuss, and Rajan Pillai will go to work sites every day to meet the clients in GBDSB works in a very unique and customer friendly way person as he gives importance to themin contrast to their competitions. One such way is thatthey’ll stick with the fixed price regardless of variation orderin the future and that manner secured them sophisticatedMIB-Entrepreneur Awards 2015 Special Editon |
Ramesh & Sriiya GANA CREATIONS SDN BHD Deco & Event Planner
29 Wedding Designersfor the Crème De La CrèmeGana Creations Sdn Bhd, the crème de la crème production and marketing. He also alluded that patience wedding designer was founded 15 years ago by is the most important thing in this business as they meet Ramesh and Sriiya. Started as home business different clients with different opinions, perspective andoperating on weekends as Gana Creations, later registered personalities. They need to deal with requirements andinto Sdn. Bhd. in year 2004. The high end wedding designer expectations and create a positive tone among the clients.company has worked on more than 1500 projects up todate. In the beginning, the pair started to offer photography, Besides that, Ramesh and Sriiya are known for theirvideography and venue along with full event management, punctuality. They do numerous corporate events such asbut end up focusing on wedding decoration and designs in annual dinners, theme parties and festival dinners. Everythe later years. event is a big event for their clients, and a moment to cherish forever, therefore everything should be on time and runSeremban born Ramesh enjoyed landscaping during his smoothly without hassles. Some are open minded and someyounger days, studied Electro-Mechanical and worked as are inflexible, therefore they have to cope with all kinds ofAssistant Engineer for 3 years in Malacca. While his partner clients. They need to make sure that everything is readyand wife, Sriiya studied Information Technology and worked before the big events. Success does not come easy; Rameshin Singapore when an opportunity came when a friend and Sriiya have given their 100% efforts for Gana Creations. asked to decorate for a wedding. Since then, they workedon wedding decorations on weekends at Malacca and thus Key Traitswas born Gana Creations. The happy couple Ramesh andSriiya opened a branch in Seremban at a shopping complex, TRAITS QUALITIES THAT SHOWS THE TRAITfollowed by another branch in Petaling Jaya when they got aproject in Kuala Lumpur. Innovative They are known to be innovative as they are up to date with current design and constant lookout As a high end wedding décor meeting clients’ demands and for fresh ideasexpectations is their utmost priority. Their clients include Customer They work with various clients with differentMalaysian Chinese and Malays; and also from India, Thailand Oriented perspectives, from different races and different and UK who view Malaysia as unique destinations to hold countries, and they are able to set the positive wedding ceremonies. Some of their memorable clients are tone around themTan Sri AK Nathan, Datuk Dr. Hj. Mohamed Haniffa as well Team Work Their successes are credit to team work andas celebrities such as Sushmeetha, Ram THR, Geetha mutual understanding as both have different role THR and celebrated film-maker Barathi Raja. Ramesh and in designing, administration, production and Sriiya even decorated a private jet for a client who wanted marketing. They are able to separate the tasks to have their registration while flying high from Singapore between them very wellto Subang. They earned the recognition as an innovative Patience They work with various clients, some are flexible wedding designer and always on the constant look out for and some not, but they are able to work withfresh ideas. Ramesh and Sriiya are an ideal example of patience to meet their clients need and team work. Their success is credited to their cooperation expectationand mutual understanding. Sriiya, who is excellent in interior Punctual They need to be punctual and make suredecoration, takes care of internal design, flower detailing, everything is in order and be on time to avoid and colour harmonization. She also takes care of the hassle in the last minute as clients are always administration thus giving Ramesh to fully concentrate on concerned about the events Hard Work They left their normal 9-5 jobs to fully focus on the business. Having done more than 1500 event decorations with an average of 100 events per year shows that they have put 100% effort and their hard work in itMIB-Entrepreneur Awards 2015 Special Editon |
Captain Earnest Koilpillai NASH AEROSTAR SERVICES SDN BHD Aviation - Maintenance Services
33GAenneIrcaolnAviniatthioenCapt. Earnest K a self-made successful entrepreneur for aircraft maintenance including, hangar and fuel supply, in corporate aviation industry founded, Dnest repairing, painting, overhaul and immigration clearance. Aviation Services Sdn Bhd the first and the largest Eventually, his FBO became the largest FBO in Malaysia,in Malaysia to cater private and corporate aircrafts services. catering the needs of regional corporate jets as well asHe is solely responsible for pioneering Fixed-Base Operator overseas clients such as Bombardier Aerospace, Executive(FBO) in Malaysia when it was relatively non-existent back Jet, AgustaWestland, Metrojet, and Macau Jet. The companyin the mid 90s. In 30 years of dedicated service, he has grows from just two aircrafts in a small hangar in Subangbought and sold 30 aircrafts for different people, relying Airport with a land leased from Malaysian Airports Bhd to aonly on networking contacts he had made in this industry. 100,000 sq ft of parking spaces, that could accommodateHe sold his company in 2012 to a Malaysian public for an up to 30 private jet aircrafts including Boeing business jet.acceptable profit and became advisors to AJ Aeroservicesand NASH Aerostar Sdn Bhd. His hard work and tireless effort eventually paid off as his revenue increased to RM 1.2 million per month. He receivedCapt. Earnest Koilpillai grew up in Sentul, Kuala Lumpur Emerging Indian Entrepreneurship award in 2004, Businessjoined Royal Malaysian Air Force in 1974 as a pilot in Excellence Award by Malaysia Canada Business Counciltransportation department. He continued his services there in 2006 and Global Organization of People of Indian Originfor eleven years. He later joined private aviation industry (GOPIO) Entrepreneurs’ Excellence award in 2008 for hisby piloting private business jets for corporate companies contribution to the general aviation industry.namely MEC, Country Heights, Lowyat Group and BerjayaGroup. He decided to venture into Fixed-Base Operator Capt. Earnest mentioned three important work ethics that(FBO) when most Malaysian private aircrafts depended on needed in this industry, interest, punctuality, and dedication.Singapore for aircraft maintenance and parking services. He There is many opportunity for young pilots and engineer butbought Airfoto Sdn Bhd, company that specialized in aerial should only join if there is interest and not because for itsphotography, from a friend with intention to open aircraft highly paid salary. Flying is for dedicated people, sometimesmaintenance centre and renamed is as Dnest Aviation pilots needs to fly in a formation on training, if one does notServices Sdn Bhd in 1990. feels like flying for that day, anything could get wrong on that day. One small mistake could send your career tumblingAs the founder of Dnest Aviation Services Sdn Bhd , Capt. down. Lastly, being punctual is the most important aspectEarnest has very clear vision of being a one-stop centre because every repair and maintenance for private jets should be done before the flying schedules. The Fixed-Base Operator industry in Malaysia still fresh and lots of room for growth as blossoming business of aircrafts market and more private corporate owns private jet for business purposes. Malaysia offer the cheapest FBO in this region and with rapidly upgrading of airports such as KLIA and Senai International Airport there will be a lot more to offer. The third reason is the massive jobless young pilots and engineers searching for better job opportunity. Capt. Earnest K is ready to help the future generation since the commercial business of FBO will be better in the future.MIB-Entrepreneur Awards 2015 Special Editon |
Arumugam Perumal ARU ENTERPRISE Manufacturing - Pottery
35 The InspiredModern PotterMr. Arumugam Perumal is the successor of Aru pictures on their delivery trucks, an essential marketing Enterprise, a 100 years old pottery family business technique with value for money. located in Kuala Selangor. They are one of theexperts in clay products and are much in demand, as their Discipline, dedication and full commitment are the key toproducts are sought after by all the races in Malaysia - the success in this field as the scopes are bigger with lots ofIndians, Malays and Chinese. demands, plus clay products are only done by Indians alone therefore it gives a huge opportunitiy for those who gets inPreviously they were only used to make food related clay this business.products such as ponggal pots and thuwalak but now theirproducts have diversified to include an array of clay products Arumugam has already been selling clay products tosuch as tandoori pot, curry pot, ponggal paanai, nei vilaku, Sarawak and have demands from Singapore; therefore heagal vilaku, statues, undiyal (money box), full sets of catering always spends his time doing research to improve and makepots and also uri pot specially for the Muslim friends. more innovative and attractive products. Aru Enterprise might be in traditional business with many challenges butThe business was initiated in the early 1920s by his they are already in the roadmap to great successes in thegrandfather Vengadasalam, and then given to his father future. Perumal in the 1950s and then passed down to him for thepast 30 years. Since it is a family run business, his wife, Key Traitshis son and his younger brother are all involved in AruEnterprise. During the early days, all the products are made TRAITS QUALITIES THAT SHOWS THE TRAITby traditional skills with the production of 70 pots per day,and now Arumugam made a few innovations and installed Diversifying Used to make pots for ponggal and thuwalak moulding machines, which do the 80% of their works and Products but now have diversified to include an array of produce 300 pots per day. clay products from cooking pots to catering pots Innovations Gone are the days of making pots with traditionalThere’s not much competition in this business as there skills, the introduction of moulding machines has are only seven big players of potteries in Malaysia - five in increased the production of pots to 300 pots a Selangor and two in Perak - as it needed vast experiences day and do 80% of their daily worksand skills to venture in this field, that either been cultivated Less There is not much competition in this field as it over time or handed down the generations. It is the Competition needs skills and knowledge cultivated over time weather that brings the biggest challenges as they need an or handed down generationsuninterrupted supply of sunlight for the products to dry and Niche The demands are huge with fewer suppliers, clayrainy season poses threat as it will delay the drying process. products are always sought after eventuallyShortage of workers and getting a regular supply of skilled Huge The business of clay products poses a huge talent poses the second challenge for them to expand their Opportunity business opportunity. Aru Enterprise has alreadyproductions. This also led to the difficulty to deliver the been selling to Sarawak and has demands from orders taken, especially during the festive seasons, such as SingaporePonggal and Kartighai but the advantage in this business isthat they don’t need much advertising as they are already indemands. Arumugam yet credits BABA Products (M) Sdn.Bhd. for inspiring him to advertise their products throughMIB-Entrepreneur Awards 2015 Special Editon |
23 MANUFACTURING SUB-SECTORS38 Electrical and Electronic; Metal Product; Mineral Product; Food and Beverages; Transport 2 Equipment; Plastic; Wood & Wood based and Cork; Machinery; Industrial Chemicals; Paper and Pulp; Iron and Steel; Rubber Product; Furniture and Fixtures SERVICES SUB-SECTORS Energy; Hypermarket/Supermarket/Departmental Store; Direct Selling; Commercial Land Transport and Railway Transport Services; Warehousing Services; Port Services; Hotel Industry; Freight Forwarding; Shipping; Air Transport; Tour Operating Business (In-bound only); Postal or Courier; Telecommunication; Research & Development; Engineering Support & Maintenance Services; Security Services; Computer Services; Advertising; Private Hospital Services; Higher Education; Training; Gas, steam and air-conditioning supply; Water treatment and supply; Sewerage; Waste management and material recovery services; Food and beverage services; Production of motion picture, video and television programme; sound recording and music publishing; Information service; Tourism enterprise; Building and landscape services; Event management services; Early childhood education; Health support services Franchise; Sale and repair of motor vehicles; Private broadcasting services; Driving school; Veterinary services MINING & QUARRYING SUB-SECTORS Petroleum and gas extraction; Mineral and stone quarryingPEMBANGUNAN SUMBER MANUSIA BERHAD (545143-D)Call 1-800-88-4800 or email to [email protected] www.hrdf.com.my
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EXCLUSIVE WITH CM VICKNESVARAN:SKILLS THE MAIN COMMODITYMIB recently had an inspiring interview with Mr. the additional benefits, Vicknesvaran states, “There are no CM Vicknesvaran, CEO of Human Resources additional funds but SMEs have a few incentives, where the Development Fund (HRDF) or Pembangunan Government has allocated including free courses being givenSumber Manusia Berhad (PSMB), an organization under the to them”.Ministry of Human Resources. First of all, MIB congratulatesMr. CM Vicknesvaran on his appointment as Chief Executive Today, there are 14,000 companies and around 2 millionOfficer of HRDF on 1st November 2014. workers contributing to HRDF, and they can utilize the money whenever they want to conduct training, subject to fulfilling\"When HRDF was founded in 1993, there was a study on our conditions. Citing a study by the World Bank, that foundtraining institutes, and the result showed that Malaysian SMEs contributing to HRDF have performed well with acompanies are not doing enough training,\" as a result the significant of increase in terms of productivity and profitableGovernment decided to start a training fund focusing on revenue. The newly minted CEO illustrated the woodcutter'sMalaysian SMEs, that’s HRDF, and it works by taking 1% story “one keeps cutting, another one sharpens the axe, andof the salary as a levy being paid to the fund, which can be the one that sharpens the axe cuts more trees,” to the role ofutilized later for future trainings. He added, “For example, HRDF of trying to inculcate a similar culture by sharing theirif a company pays RM 10,000 as levy, they can take back knowledge forcefully.the whole RM 10,000 to be utilized for trainings”. As for| MIB-Entrepreneur Awards 2015 Special Editon
39A cross-reference with Chamber of Commerce found that the additional pays by giving lame excuse of low qualityonly 30-40 Malaysian Indian owned companies contribute to graduates.HRDF. When HRDF officer visited those companies, none hasutilized the money well; therefore HRDF had to teach them He then recounts his experiences, “When I’m with RICOH,to use the money. Now, after almost 5 years, the awareness they didn’t expect me to come with all the skills, and they puthas increased, and the utilizing rate has gone up to 80%. me in a month of classroom trainings. So you need to mouldHe added, “Another thing is, if you look at skills perspective, the staff as you want. You cannot train each graduates intoan experienced economist from IMF, who predicted the specific skills, but once they come into a company then they97 crash, said in 20 to 25 years, the main commodity will can be trained accordingly”.be skills, not crude or palm oil but skills, and the countrywith skilled workforce will lead the economy. There are no While HRDF plans to expand their coverage to more thanparticular skills as every worker from the lowest position of 63 sectors, the Government wants the HRDF to expandto the highest CEO, you need skills, it doesn’t matter which to the people as it is the only agency which gives trainingfield or sector, in whatever you do, you need skills, this is that impact and gives benefit to the productivity as well assomething I learned while I was with Jobstreet” income. They are also taking additional responsibility by giving a value added to the levy and creating awareness toDuring his younger days Vicknesvaran went to Sekolah business owners.Rendah Jalan Pasar and SMK Cochrane, Jalan Pasar,Kuala Lumpur. He worked with a construction company He then said, “If you ask me, my ultimate goal is to seefor two years upon graduating with Bachelor Business the dissolution of HRDF, because our role is to make sureAdministration majoring in Marketing from UKM. His working training happens, but our role is only achieved the momentlife continued at RICOH, a company that specialized in there’s no need of us, which means the industries do thephotocopy machines. This is where he gained vast skills and trainings without being forced, which happened in manysales experiences and also developed confidence, as he was countries before, and for that we are creating awareness andput in a month of classroom trainings, teaching how to do publicity relatively more than last time as we want to inculcatesales, demo, as well as technical aspects. He was there for the culture of training among employers and employees”.3-4 years before moving to Sharp, where he did networkingfor 8-9 years. From there, he went to a petroleum company As for the Indian business community, he thoughtfully saidwith 70 engineers under him, and then to Jobstreet before two things. First, he said for the Indian business traininggetting an opportunity at HRDF. providers to follow HRDF standards and give more certificate programs and technical base programs , secondly, he askedBeing an Indian, does not matter or hinder him from getting to the Indian business owners to check if they are liable andthe support from the system, as hard work and skills are the invest in HRDF for trainings and benefits as there are lots ofmost important, “When I worked in Sharp, it was a Japanese incentives coming up in the future.company with Chinese bosses, many people said I won’t getpromotion, but as far as I know, I had the fastest promotionand biggest salary jump, you just need to put in extra hoursand mix well with others, something most Indians won’t do,then you show the leadership qualities” and he adds, “ Ialways do my best and never complaint because that is alearning curve”.In another 5 years, Malaysia will reach 2020 as a high incomenation, and HRDF plays a big role for that, and he said, “theGovernments has fantastic plans, the implementation beingdone, and the money is being poured, but my personal viewis that private sectors are not following”. He explained thatin 1997 his salary was RM 2000, and now a fresh graduatewill get the same amount, but the productivity increased by26% from 1997 to 2014, Consumer Price Index (CPI) wentup, inflation happened, but private sectors are not givingMIB-Entrepreneur Awards 2015 Special Editon |
Valli Maiyeel Nadaraju AMAYURA'S BEAUTY & SPA Beauty Care - Beauty & Spa
41 Transforming BeautiesWith Its Holistic ApproachMs. Valli Maiyeel Nadaraju is the founder of the well- challenging and competitive, and running a beauty spa as a known Amayura’s Beauty & Spa, formerly known single woman is even more challenging to compete with the as Mayura Bridal & Beaty House, a professional newcomers. Hence, discipline, dedication and hard work areand acclaimed beauty and bridal business opened in 2003, much needed to cope with customer satisfaction. Besideswith a portfolio of to over 200 collective beauty and bridal that, they advertise the promotions once in three monthsworks under them. Ms. Valli, as she is more known as, is through flyers and Facebook. Customers are always right,from Penang and the third child born to Mr. Nadaraju and therefore she will, offer discount voucher or complimentaryMrs. Veediamah. Upon completing SPM, she went to work beauty services when she receive complaint. The barriersas a receptionist, before following her elder sister to Kuala are strong but with proposal of new products and a branchLumpur in 1997. in Klang ,she plans to never give up.There, she worked as a management assistant for 3 years, Key Traitsbefore deciding to enter the Indian beauty industry thatspecialized in facial treatment and bridal make up. From TRAITS QUALITIES THAT SHOWS THE TRAITthere, she made her first step by taking up Bridal Make Upcourse as a part-timer and then widened her knowledge Up To Date Besides offering common services such as facialby taking Beauty Therapy and Salon Management course treatments, bridal make-up, treading, waxing andin India. She made her major breakthrough debut in 2003, body treatment, they also update to offer new when she did the beauty treatment and bridal make up for her developments such as Laser treatment, LED sister’s wedding and since then been collecting customers' light therapy, and DNA facialstestimonial from Malaysia, India, Singapore, Indonesia and Strategic Being based on strategic location, it is easy toSri Lanka. Location locate and helps to attract crowds on weekends and festive seasonsAmayura’s Beauty & Spa was an idea ever since she was Apologize Customers are always right, she offersyoung, and she is really passionate and worked hard into complimentary beauty services and discount making it a reality. In those days, she would be preoccupied vouchers when there's a compliantwith homemade facials and constantly reading books and Competitive She is highly competitive as she can handlemagazines on beauty tips. When she realized her desire, the business independently on her own and she didn’t hesitate to join Aspra Bridal & Beauty Academy in maintain the loyalty of customers even when 2002. Each and every aspect has helped her to grow a lot there are so many newcomersof potential in providing the first class quality service, for her Dedication She put her thoughts into reality and makes itcustomers. The industry has changed radically in 10 years, successful for more than 10 years with 200most customers are up-to-date, therefore besides offering bridal make-overs alone shows her hard work common services such as facial treatments, bridal make-up, and dedicationtreading, waxing and body treatment, she has updated hersalon to offer Laser treatment, LED light therapy and DNAfacials, to maintain her customer loyalty. The big advantageof Amayura’s is being well-placed in Little India, Brickfield,easy to locate, and crowds on weekends and festiveseasons. These factors helped in increasing the revenueby 10% annually and repeat. Beauty industry is highlyMIB-Entrepreneur Awards 2015 Special Editon |
Dato' K. ElumalaiOM GANESH ENTERPRISE SDN BHD Wholesale & Distribution - Prayer Items
43MarkeWtiinngniSntgrategyDato' K Elumalai or Ganesh as his close friends call Just like any other successful businessperson, he is a risk him is the Chairman of Om Ganesh Enterprise Sdn taker as well. Ganesh started the agarbathy business in Bhd, a company that focus on agarpathy business. the mid 2009, although business was not doing well andHe is the founder of Ganesh Group of Companies. It on the verge of bankruptcy, he insists on trying again.consists of several businesses ventures, among them are Coming up with a new marketing strategy, he took riskOm Ganesh Enterprise (Malaysia), Om Ganesh Enterprise giving out 5 million sticks free at a cost of to RM 300,000.Sdn Bhd, Om Ganesh Enterprise (Singapore), Sawerigading His company distributed free samples in temple booths allBlasting & Painting and Natures Essence Sdn Bhd. Om around Malaysia and two sticks in each Tamil newspaper.Ganesh also extended their business into the plantation of Miracle agarpathy went on to become the most sought afterbroadbeans or in tamil “Avarakkai” due to the high demand product, and due to the success; he introduced 7 Miracleamong consumers. Being able to lead multiple businesses with addition of six more fragrances. Being ready to fail wasat a time makes him a business strategist, and a game a big risk, but failure was not an option for him.changer with a vision ahead of times. There is no limitation in business for him, and he wasGanesh as mentioned is a business strategist as he able to ready to venture into anything. Getting involved andsense and turnaround his business from verge of bankruptcy grabbing attention is a way of self-marketing and he is ato one of most profitable agarbathy ventures in Malaysia. good example of that. His involvements in international trade fairs show 7 Miracle being marketed in Singapore asThe venture commenced under brand names such as well as entering Thailand. Although the focus of GaneshGanesh Puja, Ganesh Chandran, and Jai Ganesh Puja is Miracle agarpathy, he never hesitates to ventures intowith most of the packaging printed the picture of Hindu god, other business such as Natures Essence or the cultivationLord Ganesha. The agarpathy did not do well in the Indian of Avarakkai plant. His involvement in such businessesmarket; therefore, he thought to change the whole game. brought unintentional attention to him. He might be new toUpon thorough consultation with his Managing Director, this agarpathy businesses; compared to other agarpathyhe created a new fragrance under a new brand name business; however, Ganesh and Om Ganesh are here toMiracle. Miracle and remove all religions marks to expand stay and make the future.the agarpathy market to the other races. Devoting time onresearch and development made Miracle a winner in theagarpathy market.MIB-Entrepreneur Awards 2015 Special Editon |
Vedantic Management:Leadership Lessons from the Bhagavad-Gita Part 6 - The Art of Cultivation ‘Everything comes to us that belongs to us if we create the capacity to receive it’ ~ Rabindranath Tagore Anchoring | Cultivation | MajestyTHE WAY OF ACTION “Na me paarthaasti kartavyam trishu lokeshu kinchana;Everything comes to us…if we create the capacity to receiveit. Isn’t that a wonderful recipe for success? Tagore was not Naanavaaptam avaaptavyam varta eva chamaking it up. Like Krishna (or perhaps because of him), karmani.the distinguished Bengali poet-laureate understood that,before we can achieve majesty we need to deploy some There is nothing in the three worlds I need to do,conventional assets that will assist us in doing so. Nor is there anything I need to achieve and yet I act.”That’s the secret of all secrets, in business and in life; Bhagavad Gita 3:22creating the circumstances that allow us to receive thebenefits we deserve. To achieve this, the Gita contains amodel confidence-building measure, probably the bestmethod known to literature, ancient or modern.In this article, we talk about the way of action and how it is auseful as a ‘pivot’ to help reorient oneself and how it is usefulin ignoring the signals of fear and how action is the keystoneto building recognition.| MIB-Entrepreneur Awards 2015 Special Editon
LEADERSHIP 45 • by Anand NaiduThis is an exquisite verse, because it describes the So Krishna acts to show us the value of acting. Not onlypersonality of its speaker and is at once also a subliminal does he recommend action, he suggests transparency inlesson in the why we should act. Let’s leave aside the issue action. In this way, his intentions are clear, and people, bothof the personality of the speaker for a moment, only because intelligent and foolish can follow. If we don’t act, darknessit is beyond the scope of this article. Still, Krishna’s genius and despondency become a self-fulfilling prophecy. Noticeis his eminence. Most people understand this verse in the how people who are unmotivated to act always feel down orreligious context only, but I urge you to look behind the veil have some pessimistic excuse for being, well let’s not minceof its plain meaning. words, lazy? Let me make this very clear, there’s no chicken or egg argument here; lack of action leads to despondencyIn this verse Krishna is effectively saying that if you don’t act, in the first instance and not the other way around. After thatnothing changes in the Universe. No cosmic disorder will it becomes a vicious cycle.result. No special vulnerability will surface. In other words,if you don’t act…life goes on. In fact he’s more specific. He Lack of action legitimizes hostility, jealousy, aggression andsays he doesn’t need to act either. Nevertheless the cosmic mistrust. These things disorient us, as human beings, andlaw keeps turning as it were. As such, there’s nothing he or leave us outside the circle of achievement. Acting providesArjuna (read ‘all of us’) need specifically do for the Universe. a pivot or method of rebalancing us when we’re out of sortsBut act we must, because action is crucial for us to achieve with the world. How can it do that? Simple, it is by action andfor ourselves and for transcending our otherwise mundane action alone that we obtain recognition.existence. Recognition is the world’s way to telling you that it sees youWe act for ourselves. If we do not, we squander all and hears you. Without this, we are crippled at an atomicpossibilities of ‘creating the capacity’ to receive anything we level. The laws of the Universe thus affect the elements thatwant. Starting to make sense? make up your body and consciousness.But Krishna has to act, because action begets action. In Action is also very useful in ignoring the signals thatanother verse, he says fear radiates. Fear tends to immobilize us and arrest our thoughts. Action is the natural response to fear. Action at “Yadi hyaham na varteyam jaatu its very fundamental level involves movement, simple and karmanyatandritah; steady. That’s why we (sometimes) run when we’re afraid. We’re biologically designed to act. It goes without saying Mama vartmaanuvartante manushyaah that acting/movement promotes health and wellbeing. paartha sarvashah. Of course action can be subtle, like that of the lion crouching If I don’t act, or keep occupied so as to in the scrub, stilling its breath, patiently waiting for its prey to set an example, come into striking distance. Humanity would foolishly follow me Leaders act. You remember the definition of a leader; into darkness.” it’s someone who has followers. Krishna describes his quandary as a leader of humanity in the Bhagavad-Gita. His Bhagavad Gita 3:23 explanation is intellectually simple, as people follow him, he must act. And, he must act properly. Now let us think about where Arjuna is stood when he is gripped by fear and indecision; in the midst of the armies arraigned for battle on Kurukshetra (the famed battlefield). In fact, it was Arjuna’s (symbolic) function to begin the battle by sounding his conch horn. What did he do instead? He froze. And against that terrifying immobility that he was experiencing, Krishna was urging him to act; to fight.MIB-Entrepreneur Awards 2015 Special Editon |
46 LEADERSHIP “Mayi sarvaani karmaani sannyasyaadhy Our sense of recognition comes acknowledging that the aatma chetasaa; science of management and leadership requires a certain minimal amount of care and attention. Care and attention Niraasheer nirmamo bhootwaa yudhyaswa represent the necessary action that we must take to achieve vigatajwarah. our goals. Enthusiasm for the care and attention will give us recognition for our actions. Sacrificing all that you do to me, with your mind focused on the Self, Free from hope and In fact, in lauding the yoga of action, Krishna is praising work. Good old fashioned, work. Of course it makes perfect sense egoism and mental anguish, fight!” because work (as action, meaning right action), increases Bhagavad Gita 3:30 order, cleanliness, peace, punctuality, rhythm and a positive environment. For every kind of ‘outer’ problem or difficulty,If management has no human values, it fails as a discipline. action is the answer to obtaining the result, which amongIn fact, nearly every undertaking that lacks human values other things, is proper recognition for what we do and whowill fail. So the administration of management requires a we are.background of knowledge (being the basis upon whichanchoring takes place), the ‘play of commonsense’ and Krishna’s discourse implies that Arjuna has the ability tolastly, the majesty of commonsense. overcome his grief and fear. Sri Aurobindo put this another way when he assured us that people have the ‘power to exceed’ themselves. I might add, we have the power to exceed ourselves, despite ourselves. We have the power therefore to become a more profound version of ourselves, of becoming ineffably better, of tapping into the splendours of the spirit and overcoming our common intelligence. At that point, we will have the capacity to receive the recognition due to us.Anand Naidu is a Malaysian-born barrister and law lecturer based in Melbourne. He is also the Deputy President ofLawHelp Australia, a not-for-profit legal advice bureau based in Melbourne. Anand has had a long association with theteachings of Hinduism and is currently preparing a series of seminars based on drawing leadership and managementprinciples from Hindu [email protected] +61 425 627 116| MIB-Entrepreneur Awards 2015 Special Editon
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