BTTF WhitePaper

BLACK TO THE FUTUREECOSYSTEM Prepared by: FLOURISH AGENDA, Inc. www.flourishagenda.com August 2018

CONTENTS Project Overview 03 Flourish Agenda’s Scope of Work 05 Components of the Report 06 Black to the Future Collaborative: 07 Ecosystem Model and Mapping 21 Recommendations for the BTTF EcosystemPage 2

ProjectOverview“The Black to the Future (BTTF) collaborative engaged Flourish Agenda, Inc. in 2017 to provide capacity building support to the initiative and its partners. Page 3

BTTF is a call to action for “ African American community empowerment in San Francisco.It is a city-supported, community-driven collaborative that strengthensservices in the areas of:• Family Support and Advocacy• Education• Health and Wellness• Workforce Development• Violence PreventionSan Francisco’s Black residents aged 14 to 24 and 25 to 35 are knownto have the highest unmet needs, and the latter group has the lowestconnection to services of any cohort. BTTF’s goal is to engage youth andyoung adults around a continuum of culturally competent services thatconsider their role in family, community and the overall landscape ofSan Francisco.Flourish Agenda is a national nonprofit consulting firm that works withyouth of color, schools, youth serving organizations, foundations, andlocal governments to build and implement strategies that allow youngpeople to flourish. Our mission is to design strategies that unlock thepower of healing and engage youth of color and adults in transformingtheir schools and communities. Page 4

Flourish Agenda’s Flourish AgendaScope of Work was tasked with providing capacity building support to the BTTF collaborative partners so that they can collectively achieve their goal of strengthening services to San Francisco’s Black residents in the areas of family support and advocacy, education, health and wellness, workforce development, and violence prevention.Similar to nurturing a vibrant garden, Flourish Agenda views capacity building as a processof nourishing an ecosystem of supports and opportunities that together create flourishingcommunities. A vibrant community requires a variety of types of organizations that fill criticaland complementary roles. These roles include connector, anchor, service provider, urgentresponder, and advocate, among others.In our experience of providing technical assistance and capacity building support tocommunity-based organizations (CBOs) for over 10 years, we have found that an organization’seffectiveness and impact can get muddled and diluted when its role in the larger ecosystem isnot clear, when its role is not aligned with its strengths, and when it attempts to fulfill multipleroles, otherwise known as “mission drifting.” Guided by this knowledge, this capacity buildingprocess included identifying and clarifying the role each organization plays in San Francisco’secosystem of Black serving CBOs, as well as supporting those organizations to build the internalstructures necessary to deliver maximum impact and efficacy.Flourish Agenda set out to advance the BTTF Initiative over a 12-month period in three ways. First,Flourish Agenda mapped the ecosystem of services and assets that each organization providesbased on self-reported data from organizational partners and research of each organization’smission, programs, and activities.Second, Flourish Agenda provided capacity building support that included healing andtransformative leadership to navigate trauma and stress experienced by organizational staffand clientele. Flourish Agenda has identified capacity building goals for five BTTF partnerorganizations. Workplans that outline action steps and resources needed are currently beingdeveloped.Third, documentation and assessment of the capacity building process is being conducted inorder to identify best practices for BTTF collaborative partners, as well as to highlight challengesand opportunities for the City and other funders and stakeholders. Page 5

Components of the ReportThis  A description of the ecosystem framework and itsreport utility for understanding the health and sustainabilitycontains of a network of black serving CBOsthefollowing:  A description of Flourish Agenda’s ecosystem model Page 6  A graphic representation of the BTTF ecosystem  A brief description of each of the BTTF collaborative partner organization’s services and mission as well as an explanation of which level(s) of the ecosystem they occupy  Recommendations for a healthy, thriving ecosystem of black serving CBOs in San Francisco

Black to the Future Collaborative:Ecosystem Model and Mapping A. Background Historically, Black communities have been pathologized and community development efforts in Black communities have been approached through a lens of what researchers have called “social disorganization.” Social disorganization refers to the inability of a community to regulate the activities that occur within its boundaries, the consequences of which are high rates of criminal activity and social disorder. Through the social disorganization lens, we are left with a view of Black urban communities as socially isolated and disconnected from supportive social networks and without agency to shape their environment. This approach and related studies have not sufficiently explored the pro-social assets in Black community based organizations and the ways in which dialogue, community, and rituals contribute to community well-being. A pro-social view of urban Black community organizations focuses on the specific role an organization plays in the overall ecosystem of supports for residents. Rather than a single focus on community organizations’ challenges, an ecosystem approach allows us to reveal both the “weeds” (barriers to flourishing communities), and the “roses” (pathways to flourishing communities) that exist simultaneously in communities. Page 7

B. Flourish Agenda’s Ecosystem Framework In its strengths-based approach to capacity building, Flourish Agenda sought to identify and map the assets that the BTTF collaborative partners bring to the ecosystem of Black serving community based organizations in the city of San Francisco. This ecosystem framework seeks to determine how the strengths of the BTTF collaborative partners complement each other to facilitate the conditions necessary for San Francisco’s Black community to thrive and flourish. An ecosystem framework also seeks to uplift what these organizations are actually doing to develop and sustain wellness and facilitate justice in their communities. In this context, the ecosystem is the network of interconnected and interacting CBOs that serve San Francisco’s Black community. A healthy ecosystem of CBOs requires a variety of organizations that fill critical and complementary roles and respond to ecosystem threats. In San Francisco, gentrification, displacement, and the unreasonable cost of living, among other factors, are ecosystem threats that have compounded already strenuous conditions for many of its black residents. Due to these conditions, Black San Franciscans have been forced to focus on surviving rather than on how they can thrive and create vibrant, flourishing communities. For the ecosystem and its residents to stabilize and thrive, it is critical that its organizations benefit from one another and utilize their strengths to respond to community needs. Building upon Urie Brofenbrenner’s ecological systems theory , Flourish Agenda believes that a healthy ecosystem of CBOs consists of three levels of organizations: the microsystem level, the mesosystem level, and the macrosystem level. 1. Microsystem level (micro) Organizations at the micro level have the most immediate and direct interaction with individuals and families. They act as service provider and urgent responder. They foster positive relationships between adults and youth, provide intergenerational links within the community, and often deliver services directly to “consumers.” These organizations have the closest proximity to community members, making them uniquely familiar with the strengths, challenges, needs, and assets of the community they serve. 2. Mesosystem level (meso) Organizations at the meso level serve as connectors and community anchors. They are engaged in intentional collaboration with other organizations, service providers, and systems. They connect individuals and families to services and help them navigate school, justice, health, and other public systems. They have expertise in facilitating coordination and collaboration as well as in developing and sustaining relationships between institutions. 3. Macrosystem level (macro) Organizations at the macro level serve as systems level advocates and focus on policy, advocacy, organizing, and mitigating the harmful effects of social toxicity that results from systemic, institutionalized racism and other forms of social inequity. This term, coined by Dr. James Gabarino, refers to the extent to which the social environment pose serious threats to the healthy development of identity, trust, hope, and connections for youth. The core function of organizations at the macro level is to represent the interests of the individuals, families, and organizations that operate at the other two levels. Other functions include:Page 8

• Developing policy agendas that reflect the interests of their community/constituency;• Engaging in processes designed to garner support for the advancement of their policy agenda(s); and,• Influencing the allocation of resources necessary to advance their agendas and mitigate social toxicity.The ecosystem framework also considers another critical dynamic: namely, the ways inwhich Black CBOs provide social capital to their community. Social capital refers to theresources that one gains from being part of a network of relationships that support socialmobility. CBOs in urban black communities develop and sustain new forms of social capitalfor Black youth and families by confronting social and community problems and fosteringpolitical consciousness. Furthermore, some community organizations serve as a buffer tomitigate harm from public systems and institutions that encroach upon urban life throughsurveillance, zero tolerance policies, and incarceration in the name of public safety.C. Black to the Future Collaborative’s Ecosystem ModelFlourish Agenda has created the following conceptual mapping of organizations withinthe ecosystem of Black CBOs in San Francisco. The map focuses on the specific roles ofeach organization, showing the level(s) that each partner organization occupies: micro,meso, and macro.To determine the ecosystem level for each organization, Flourish Agenda considered anumber of information sources. The process included:1. Review of collateral materials from BTTF2. Input from HRC staff about BTTF partner organizations3. Interviews with each lead organization (see Appendix A for interview questions)4. Input and discussion about each organization’s role in the ecosystem during a facilitated session at the BTTF partner retreatThe ecosystem framework can be viewed in three ways:• First, BTTF lead organizations can articulate with more clarity and precision, the specificvalue it offers to the broader ecosystem of organizations in San Francisco. There is oftenthe tendency for community groups to take on multiple roles within the ecosystem thatoverextend agencies’ capacity for impact.• Second, the framework provides a roadmap for the subsequent capacity building activitiesfor BTTF organizations. By focusing on each area of the ecosystem, we can target capacitybuilding strategies that support BTTF lead organizations to define and work toward impactat each area of the ecosystem.• Third, the model highlights the threats and barriers to organizational effectiveness. Byhighlighting these threats, BTTF lead organizations can determine ways to collectivelyremove the identified barriers.In general, among the BTTF partner organizations that attended the retreat, there was ashared understanding of the importance of the ecosystem and each organization’s uniquerole in it. Page 9

Black to the Future Ecosystem MapBlack to the Future Ecosystem MapMacro Alive and Free Alive and Free Back on TrackColeman Advocates Brothers Against Guns Collective Impact Collective ImpactHunter Point Family Healing 4 Our Families and Our Nation Hunter Point Family 100% College Prep Meso Renaissance Parents of Success Alive and Free Success Center Back on Track Micro Urban Ed Academy Collective Impact YMCA Hunter Point Family Young Community Westside Community Services 100% College Prep Success Center Westside Community Services YMCA Young CommunityD. BTTF Partner Organizations’ Role in the Ecosystem This section provides more information on the role each BTTF partner organization plays in the ecosystem, organized by cohort.Page 10

Workforce Development CohortLead Organization: Hunter’s Point Family (HPF)HPF provides holistic programs supporting education, leadership and workforcedevelopment, arts enrichment, and recreation to at-risk Black youth and young adultsliving in public housing in the Bayview Hunters Point community, including Harbor Rowand Alice Griffith/Double Rock. Its mission is to prepare youth to become independent,strong, and productive adults through comprehensive support services that empowerthem to develop their full potential. HPF has expanded services into the Tenderloin.Ecosystem Level(s)• Micro LevelHPF engages in several youth and community development activities to support the well-being of Black SF residents. They are a direct employer, with a large staff of employeeshired from the community. They also serve as counselors, and case managers, and providetherapy to community members. Because of its role as a direct service provider andproximity to youth and families, it occupies the micro level.• Meso LevelHPF also occupies the meso level because it connects many community members to job Page 11

opportunities and other support services. Because of its long-standing presence in the community and broad scope of work, it provides community members with social capital and can connect community residents to various resources. It is a self-described “community trust” and has “been blessed to manage a great deal of services” for the community. • Macro Level Although HPF does not operate at the macro level, it has a vision that all of the communities it serves will identify as and be recognized as one community/family.Sub Organization: Success Center Success Center provides school re-engagement, job preparation, placement and service needs to youth and young adults. It provides alternative education, job training services, and workforce development opportunities. Its programs include teaching, guiding, counseling and mentoring participants through GED classes, service learning, job-readiness workshops and life skills training with linkages to employment, workforce training, and post-secondary education. Ecosystem Level(s) • Micro Level As a direct service provider of academic support as well as workforce development services, Success Center occupies the micro level. • Meso Level Success Center also occupies the meso level because it connects its clients to employment and academic opportunities. It also maintains strong relationships with institutional partners like the SF Unified School District and the Juvenile Probation Department which helps guide its clients through these systems. • Macro Level Success Center believes that it is beginning to operate at the macro level. However, Flourish Agenda did not observe this capacity.Sub Organization: Young Community Developers (YCD) YCD provides a variety of educational and employment based training opportunities to the Bayview Hunters Point community. Services include job readiness training programs and support services to facilitate educational advancement and job placement. YCD’s intention is to solve any and all problems that have to do with families. YCD connects families to the appropriate services and supports parents to feel more confident in their ability to parent their children and attain financial stability. Ecosystem Level(s) • Micro Level As a direct provider of various educational and workforce development programs andPage 12

services, YCD occupies the micro level and has been a flagship institution in the BayviewHunters Point community for over 40 years. Its staff maintains close ties with youth andfamilies and its array of services are well known to the surrounding community.• Meso LevelIn addition to serving as a fiscal sponsor to other organizations, YCD often collaborates withvarious organizations throughout the city. It maintains long standing relationships withother service providers and institutions and connect hundreds of residents to employmentopportunities every year. In the past, YCD has assisted with press conferences and healthcare. Because collaboration and partnership are key to YCD’s execution of its mission, itoccupies the meso level of the ecosystem as well. Family Support CohortLead Organization: Collective ImpactCollective Impact consists of three community-based initiatives: Magic Zone, acomprehensive direct service program for youth aged 5-24; Mo’MAGIC, a collaborative of Page 13

Fillmore District partner organizations and service providers focused on building a thriving community; and, the Ella Hill Hutch Community Center, a community center that provides safe space for mental and physical health programming in the Western Addition. While Collective Impact primarily serves residents of the Western Edition during the school year, it is open to anyone who comes to the center for help. During the summer, it serves 600- 1,000 youth from throughout the city, including Sunnydale. Ecosystem Level(s) • Micro Level Collective Impact occupies the micro level because it is a direct service provider, providing family support services as well as academic support and workforce development. Its afterschool program tutors provide homework support, track academic performance, and provide intensive follow-up to address educational issues. Staff maintain close relationships with youth and families to provide a safe space for youth all year round.. • Meso Level Due to its close ties to community members, Collective Impact staff often find themselves facilitating connections between schools and families as well as connecting youth to employment opportunities. Because Collective Impact is comprised of three complementary components, collaboration is a key component of its service delivery mechanism. Collective Impact works in coordination with BTTF staff to provide referrals to youth and families. The organization also allows community members to host events in its facility. • Macro Level Although sometimes informally and not as a part of a specific program, Collective Impact engages in advocacy related activities. Sometimes Collective Impact staff advocate for individual students facing challenges in school or being mistreated by school officials, often interacting with schools directly on behalf of the student. Other instances of organizing and advocacy include mobilizing youth and community voice at city forums on issues impacting San Francisco’s black community. Collective Impact organized youth to speak at SF Police Commission meetings where they shared their perspectives and experiences with policing, including police uses of force on community members.Sub Organization: Coleman Advocates Coleman Advocates utilizes community organizing and advocacy as strategies to foster equitable systems and policy change. Through base building and leadership development, Coleman Advocates builds the capacity of community members to participate in campaigns and advocate for policies that hold systems and institutions accountable to improving outcomes for disenfranchised communities. It is working to make sure that children stay out of the school to prison pipeline. Coleman Advocates has been and continues to be involved in numerous advocacy efforts, many of which are youth-led, focused on improving access to high quality education, living wage jobs, family-supporting benefits, affordable housing, and other critical opportunities. Coleman Advocates organizes parents to build power and increase civic engagement. Ecosystem Level(s) • Micro Level Coleman Advocates occupies the macro level because it focuses on policy, advocacy,Page 14

organizing, and mitigating the harmful effects that systems have on underservedcommunities. Its core function is to represent the interests of the youth and families intheir communities and to build their capacity to be advocates themselves. ColemanAdvocates develops policy agendas that reflect the interests of their community, buildsbases of support for the advancement of their policy agendas, and influences the allocationof resources necessary to improve social conditions in its communities. It also providestechnical support to children and family serving city agencies and community basedorganizations with the overall goal of building a city of hope, justice and opportunity for allof its families. Education CohortLead Organization: 100% College Prep100% College Prep provides academic support for 8th-12th grade students, with a particularemphasis on youth residing in the Bayview/Hunters Point, in order to help them pursuehigher education. It supports 400 students per year with tutoring, case management,opportunities to see and hear other Black college students and graduates, and other Page 15

support to navigate the college admission and financial aid process. Participants are middle achievers, who are often overlooked by other college prep programs. While higher education is the goal, 100% wants its students to be prepared for anything, even if they don’t go to college Ecosystem Level(s) • Micro Level As a direct provider of academic support to the students in its program, 100% College Prep occupies the micro level. Although the focus is on academics, 100% College Prep is grounded in holistic youth development principles. Its student success coaches are trained in trauma informed practices and ACES so that they can provide holistic support to youth. Programming in five high schools and one middle school include the Brothas Making Change program focused on leadership development, a Black Student Union, and enrichment activities. 100% College Prep also provides family support to some degree. • Meso Level Although mostly focused on direct service, 100% College Prep also connects youth to employment and education opportunities, making it an occupant of the meso level as well.Sub Organization: Urban Ed Academy Urban Ed Academy provides educational services to elementary school boys of color. With a focus on exposing youth to STEM-based educational services, Urban Ed’s mission is to help youth succeed academically and improve the quality of life in communities of color in San Francisco by eliminating the achievement gap in education. . Ecosystem Level(s) • Micro Level Urban Ed Academy occupies the micro level because it is a direct service provider of academic support services.Sub Organization: Back on Track Back on Track helps foster individual and intellectual development and develop a love of learning. It provides academic support services to K-12 students, including individual tutoring in all subjects, ongoing tutor training, parent workshops, cultural enrichment activities, and educational field trips. Its after school tutoring program is open to the public and utilizes local volunteer tutors. Ecosystem Level(s) • Micro Level Back on Track occupies the micro level because it is a direct service provider of academic support services. • Meso Level Back on Track sees itself as moving into the meso level as it increases services to help families navigate the school system.Page 16

Violence Prevention CohortLead Organization: Alive and FreeAlive and Free’s mission is to keep young people alive and free, unharmed by violence, andfree from incarceration. It provides youth from Bayview Hunters Point, Visitacion Valley, theWestern addition, and Fairfield with opportunities and support to increase resilience, makegood choices despite the challenges they face, and be prepared to excel in school andindependent adulthood. Direct service programming focuses on leadership development,college preparation, financial literacy, life skills, family support, and case management.Alive and Free also teaches youth to effectively navigate the systems that impact their lives.Ecosystem Level(s)• Micro LevelAlive and Free provides youth development activities that include academic enrichment,life skills, and financial literacy. It is a widely known and long standing resource for youththroughout San Francisco and the greater Bay Area.• Meso LevelAlive and Free partners with several public agencies in Alameda and San Francisco counties,with some of its programs available to youth as alternatives to suspension/expulsion and Page 17

probation/detention. Because of these relationships with public institutions, certain aspects of their work place them at the meso level as well. • Macro Level Alive and Free’s Executive Director, Dr. Marshall, drives Alive and Free’s advocacy related activities. Dr. Marshall represents Alive and Free on the San Francisco Police Commission and is recognized as a thought leader in the areas of violence prevention and youth development. However, this macro level activity may be limited to Dr. Marshall as other staff do not engage in advocacy in formal capacities.Sub Organization: Healing 4 Our Families and Our Nation Healing 4 Our Families and Our Nation serves families impacted by community violence, mass incarceration, and suicide. It holds healing circles for victims of violence and their families, provides reentry support services, helps prepare clients for court hearings, and attends court with clients to advocate on their behalf and for general support. It helps families navigate through the court system and provides after care services so they can get the health and healing services that they deserve. Ecosystem Level(s) • Micro Level Healing 4 Our Families and Our Nation occupies the micro level because its work involves engaging clients directlySub Organization: Renaissance Parents of Success Renaissance Parents of Success offers a wide range of programming including leadership development, violence prevention, financial planning, workforce development, case management, mentoring, and supportive wrap around services. Ecosystem Level(s) • Micro Level Renaissance Parents of Success engages in direct service delivery and programming for individuals and families. It provides a range of support services to clients, making the nature of its work fit the micro level.Sub Organization: Brothers Against Guns Brothers Against Guns specializes in gun violence prevention, reduction, and interruption. It utilizes community connections to mediate and resolve conflict and also offers transportation services to those at risk of engaging in violence or being victims of violence. Ecosystem Level(s)Page 18

• Micro LevelBrothers Against Guns occupies the micro level because it works directly with those indanger of engaging in violence or being victims of violence. Its relationships and connectionsto many community members are critical to its ability to know where to focus services andresources. Health and Wellness CohortLead Organization: Bayview Hunters Point YMCAThe Bayview Hunters Point YMCA is an anchor organization in the heart of District 10and strives to the be the leading health and wellness hub in the community. It offers acomprehensive menu of services to 1,200 clients daily, ranging in age from children toseniors. Services are culturally responsive and trauma informed, and include academicsupport, health and nutrition support services, mental health services, and workforcedevelopment. The facility also offers space for various youth and community developmentactivities.Ecosystem Level(s) Page 19

• Micro Level The YMCA occupies the micro level because it provides a wide range of direct services to the community including family support, academic support, workforce development, housing support, and mental health services. They are open to the public and serve several hundred clients daily from infants to elders. • Meso Level The YMCA also connects youth and adults to employment opportunities and other services outside of its scope of work. As a large and well-resourced organization with a stable infrastructure, the YMCA often collaborates with other smaller organizations for service delivery and fiscal sponsorship.Sub Organization: Sojourner Truth Foster Family Service Agency (STFFSA) STFFSA is a community based foster care placement agency. Its mission is to recruit, train, certify, and supervise foster families and support, preserve, and strengthen families. STFFSA provides family preservation and reunification support services. STFFSA services youth and children from infancy through adulthood. Its clinical staff also provide case management, mentorship, and various behavioral health services. Ecosystem Level(s) • Micro Level STFFSA occupies the micro level because it is a direct service provider, providing youth and families with a range of support services including mental health services, substance abuse services, and often work with clients suffering from grief and loss. Its staff has developed trust with clients and maintains close relationships with youth and families in the community. • Meso Level STFFSA also engages in advocacy work on behalf of its clients. STFFSA staff often attend family court proceedings to advocate for family reunification, offer testimony to influence the court’s decisions, and to make recommendations for where foster youth should be placed.Sub Organization: Westside Community Services Westside Community Services is a community based mental health service agency that has operated for over 50 years. Westside’s staff sees destigmatizing mental health services as one its core functions and an important asset it brings to San Francisco’s Black community. Its mental health services include helping families deal with the grief and loss of loved ones, addressing the multigenerational effects of drugs and violence, and providing counseling to severely and persistently mentally ill individuals. Ecosystem Level(s) • Micro Level Westside occupies the micro level because it provides a wide range of behavioral andPage 20

substance abuse services to the community. It is open to the public and serves both youth and adult clients. • Meso Level Westside also occupies the meso level because of its collaboration with other organizations. Westside conducts workshops for partner organizations’ staff and clients and receives clients through referrals from other organizations. Although not directly related to its role in the BTTF ecosystem, Westside also serves as a fiscal sponsor to other organizations.Recommendationsfor theBTTF EcosystemSan Francisco’s ecosystem of Black serving CBOs is full of resilient, resourceful, and committedpeople and organizations. As the ecosystem map reveals, there are several passionateorganizations and people that deliver services to the community at the micro level. There arealso several organizations at the meso level that connect community members to externalresources and even work with one another to provide clients with a comprehensive set ofsupports. As mentioned in the introduction, the BTTF initiative was developed in response to arelative crisis of young Black San Francisco residents having unmet needs and poor connectionsto services. In this respect, the initiative is on the right track by trying to strengthen servicedelivery and coordination to better meet the needs of the community. Page 21

However, the previously mentioned ecosystem threats of gentrification, displacement, theunreasonably high cost of living, among others, present significant barriers to a healthy, thrivingecosystem. These threats are further compounded by ecosystem gaps which arise when criticalroles are under-filled or unoccupied. While San Francisco’s dwindling Black population andlamentable racial disparities suggest that the city’s Black community cannot afford to lose anyof its current services or service providers, the most significant gaps in the ecosystem appearto be at the macro level.A vibrant community and healthy ecosystem requires a variety of organizations that fill criticaland complementary roles at each level of the ecosystem. While San Francisco’s network ofCBOs is heavily service driven, the lack of organizations at the macro level that can advocateand organize on behalf of Black San Franciscan’s threatens the health and sustainability ofthis network of CBOs, as well as the communities they serve. While some organizations, suchas Coleman Advocates, are clear about their mission and intention to occupy the macro level,a healthy and sustainable ecosystem would consist of more organizations with the singularfocus of building community power through advocacy and organizing.Therefore, Flourish Agenda makes the following recommendations to the San Francisco HumanRights Commission and Black to the Future Initiative to further strengthen the ecosystem ofCBO partners:Support work at the macro level:1) Provide resources and incentivize the development of organizations focused on policy,advocacy, organizing, and base building in order to build the collective power of Black SanFrancisco residents.2) Support organizations at the macro level in building the capacity of other organizations andother community leaders to engage in macro level functions.3) Provide resources, technical assistance, and incentives to organizations that currentlyprimarily focus on service delivery, but have the capacity and interest to engage in more macrolevel activities to do so.Strengthen the ecosystem’s holistic needs:4) Provide collective and ongoing, individual support around healing and well-being so thatstaff are able to address their own challenges and burnout, and be better equipped to addresscommunity trauma.5) Provide support and facilitation to address deep seated, underlying trust issues that interferewith effective collaboration and weaken the ecosystem’s overall capacity to serve clients.Clarify partners’ roles:6) Create clear and transparent descriptions of the roles that cohort leads and sub organizationsplay in client intake, referrals, ongoing case management, documentation, and follow up.7) Clarify the cohort leads’ roles and responsibilities as a connector, with both BTTF partnerorganizations and outside entities.Flourish Agenda will outline the following in a separate, forthcoming report:1. Needs and corresponding recommendations to build the capacity of individual BTTF partnerorganizations so that they can fulfill their roles in the ecosystem2. A description of strengths and challenges to the ecosystem’s collective capacity to collaborate Page 22



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