Onboarding -Welcome to the Journey

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ALL ACCESS ONBOARDING Welcome to Airports Company South Africa. I would like to personally congratulate you on your appointment. Airports Company South Africa is a dynamic organisation driven by equally dynamic and passionate people. Our value system is underpinned by PRIDE, which is explained in detail in this publication. I hope that you will embrace these values which are aimed at reinforcing the Airports Company South Africa brand. Our business is complex with multiple and diverse stakeholders, where a world-class service can only be achieved through teamwork. My challenge to you as you embark on what will hopefully be a fulfilling journey with us is to play your part to the best of your capabilities. I urge you to make use of the available support structures to enable your performance and development. Welcome on-board CEO: Mrs Mpumi Mpofu 3

ALL ACCESS ONBOARDING ALL ACCESS STAGES AND PHASES Welcome to Airports Company South Africa, You have ALL ACCESS to our world. Hope you will enjoy our world and you will choose to stay with us for a long time We hope your career will have no limitations , Journey with us we give you ALL ACCESS to a world of career opportunities As Airports Company South Africa, we exist because we provide and enable our people to move from one place to the next. We hope your career with us will be the same you will enjoy a journey of possibilities and you will move from strength to strength Travel Themed Onboarding 4

ALL ACCESS ONBOARDING O 5 U O R U R A I W R O P R O L R D T S

MISSION, VISION & VALUES 6

OUR SHAREHOLDING 7

OUR FOOTPRINT 8

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PHASES & STAGES 1.VISA 2.CONFIRMATIO 3. CHECK IN APPLICATION N OF TRAVEL 1ST Month Recruitment Stage DETAILS Orientation Month Recruitment PHASE 1 Contracting Stage Evaluation Pre Boarding 4. SECURITY 5. PASSPORT Visa Application CHECK CONTROL Confirmation of Travel Details 1 – 2 MONTHS 3-5 MONTHS Training – Ethics Performance PHASE 2 Policies , Systems Management System Landside 6. AIRPORT Training Check In PHASE 3 LOUNGE Goal Setting Security Check Airside Stay Interview 6-8 MONTHS Job Related Training 7. WELCOME ONBOARD and Workshops Mid Year PM Rating 9-10 MONTHS Budgeting Season Passport 8. TOUCH DOWN Control 10-12 MONTHS Airport On Job Assessments Lounge Welcome and PM on Board Touch Down

STAGE 1- PRE BOARDING 1.VISA APPLICATION Recruitment Activities Advertise Interviews Selection 2. CONFIRMATION OF TRAVEL DETAILS Offer Stage Offer Rem and Benefits Medical Aid Welcome and Invite to Check In Stage 11

STAGE 2 -WELCOME TO LANDSIDE Monthly Info Sharing (Virtual Sessions , Online ; Journals; Video’s 3.CHECK IN – 1ST MONTH HR Welcome Virtual Tour HR – Oracle Self Service Company Overview Training IR – Code of Good Policy Document Store System Conduct Departmental Onboarding OHS – Safety Airside Induction Recruitment Evaluation 4.SECURITY CHECK- 2ND – 3rd MONTH Stay Interview Performance Management Ethics Training System Training On Job Training PM - Principles Finance System and Procurement System Training Principles 12

STAGE 3- WELCOME TO AIRSIDE Monthly Info Sharing (Virtual Sessions , Online ; Journals; Video’s 5. PASSPORT CONTROL – 4th – 5th Month Performance Management 6. AIRPORT LOUNGE – 6th – 7th Month Goals Setting Job Specific Training Mid Year Performance Rating Job Specific Training 7. WELCOME ON BOARD– 8th – 10th Month Mid Year Performance Rating 8. TOUCH DOWN– 10th – 12th Month Job Specific Training 1 Yr Performance Analysis and Rating On Boarding Process Evaluation 13

PRE- ONBOARDING JOURNEY OVERVIEW BOARDING Finalisation of One-Day Paper Work Orientation New Employee Manager – Handover – 1st Tools and Preparation Week Training and L&D – Arrange Interventions Mandatory (Within 1st Year Training of Arrival) Comms – On Boarding Prepare to Announce Portal End of 1st Year Coordinator – Compliance Invite Speakers Welcome Departmental Training Extra Info Stay Interview and coordinate Company Handover Oracle System geared 1 day Overview Executive – Training towards Onboarding onboarding PRIDE Meet and Greet Policy Store Review Benefits Department/Jo Training helping new Survey Code of b Specific Performance employees Conduct Onboarding Management – Mini Tour Mandatory System and ❖ Video’s – Virtual Training – e.g. Principles ACSA Airports Airside Training WORLD Tour Induction Procurement HR Systems ❖ Info Paperwork Airport Tour Catalogues Evaluation Know the of 1 Day Business – ❖ Training session Departmental Manuals etc Presentation and or Departmental Video’s

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