ITSTC_ Catalouge

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HITSTC CATALOGUE 2015 2

HITSTC CATALOGUE 2015 Health ITSTC catalogue 2015Health ITSTC catalogue is issued in May 2015 to highlight the main activities and thenew approaches of the center in supporting the adoption of the emerging discipline ofhealth informatics in order to assist improving the quality and safety of health careservices. “This catalogue is annually updated.” 3

HITSTC CATALOGUE 2015Table of ContentsHealth ITSTC catalogue 2015........................................................................................................................................................3INTRODUCTION……………………………………..………………………………………………………………………………………………………………….. 6MEMBERSHIP…………………………………………………………………………………………………………………………………………………………….6WEB SITE……………………….…………………………………………………………………………………………………………………………………………..7HEALTH ITSTC FUTURE VISION…………………………..……………………………………….…………………………………..………………………8WHAT IS HEALTH INFORMATICS?....................................................................................................................................8TRAINING……………………………………….. .............................................................................................................................9 TARGET AUDIENC........................................................................................................................................................12 TEACHING METHODS ..................................................................................................................................................12 ACCREDITATION ..........................................................................................................................................................12Introduction to Health Informatics and EHR………………………….. ..................................................................................13Management of Health Information System Course………………………. ..........................................................................14Quality and Health Information Technology Course……………………….. .........................................................................15International Classification of Diseases Ver.10 (ICD 10)………………………. .....................................................................16Geographical Information System (GIS)………………………. ..............................................................................................18ArcGIS…………………………… ...............................................................................................................................................19Health Informatics Diploma………………………..................................................................................................................21Medical Administrative Assistant Diploma………………………. .........................................................................................21Public Health Informatics Diploma………………………. ......................................................................................................23Nursing Informatics Diploma………………………. ...............................................................................................................24Health Information Management Diploma………………………..........................................................................................25Internet & Computing Core Certification (IC3)……………………….....................................................................................26MOS (Microsoft Office Specialist) Word………………………...............................................................................................27MOS (Microsoft Office Specialist) Excel……………………….. .............................................................................................28MOS (Microsoft Office Specialist) PowerPoint…………………………. ...................................................................................29MOS (Microsoft Office Specialist) Access………………………….. ..........................................................................................30International Computer Driving License (ICDL)……………………….. ....................................................................................31PC Maintenance………………………......................................................................................................................................33IT Essential 1………………………….........................................................................................................................................34CCNA Routing and Switching……………………….. ................................................................................................................35CCNA Security………………………… ......................................................................................................................................36CCNA Wireless…………………………… ...................................................................................................................................37CCNP………………………….....................................................................................................................................................38 4

HITSTC CATALOGUE 2015CCNA Voice…………………………...........................................................................................................................................40Network Troubleshooting……………………….......................................................................................................................42WAN Technical Support…………………………… ....................................................................................................................43Customize Server Administrator (CSA)……………………………..............................................................................................44System Integration…………………………….. ..........................................................................................................................45English for IT……………………………......................................................................................................................................46HTML & Front Page……………………………….........................................................................................................................47SQL Server 2008………………………………..............................................................................................................................48Database……………………………….. ....................................................................................................................................... 49C#................................ ..................................................................................................................................................... 50Visual Basic .net…………………………….................................................................................................................................51Statistics Fundamental…………………………….. ....................................................................................................................52EpiInfo………………………………… ..........................................................................................................................................53SPSS…………………………….. .................................................................................................................................................54STATA…………………………… ................................................................................................................................................56Epidemiological Methods…………………………………. ...........................................................................................................57Motion Graphics Diploma……………………………….............................................................................................................59Photoshop CS6………………………………….............................................................................................................................60Illustrator CS6……………………….. .......................................................................................................................................61InDesign CS6……………………………… ...................................................................................................................................62STANDARDS AND ARCHITECTURE MODELING ACTIVITIES……………………………………. ......................................................63RESEARCH AND INNOVATION ACTIVITIES……………………………… ......................................................................................64 5

HITSTC CATALOGUE 2015I. INTRODUCTION 6 Health Information Technology & Statistics Training Center (HealthITSTC) is the only specialized training center for Information Technology & Health Informatics In the Egyptian governmental health sector. The center is affiliated with the National Information Center for health, Ministry of Health. It was established in October 1999 as a computer training center. Health informatics department was established in October 2012 as a direct result of the change in the center vision and activities towards health informatics. The Center is located at an old style Egyptian palace in El- Mounira General Hospital. It was renovated and equipped to accomplish the training purposes as well The center is accredited as a training & testing center from: 1. UNESCO (Now ICDL-Arabia) (May. 2015) 2. CISCO (Sept. 2007) 3. Certiport (Feb. 2010) II. MEMBERSHIP The center is a member of the international organization; Health Information Management System Society (HIMSS). HIMSS “is a global, cause-based, not-for-profit organization focused on better health through information technology (IT)”.

HITSTC CATALOGUE 2015 HIMSS leads efforts to optimize health engagements and care outcomes using information technology. http://www.himss.org III. WEB SITE Main website: Health Informatics Department website: http://hitsi.org/E-learning unit: http://learn.hitsi.org/ 7

HITSTC CATALOGUE 2015IV. HEALTH ITSTC FUTURE VISION\"To be a leader in establishing, developing and encouraging the professional practice ofhealth informatics through several approaches that involve building a qualified staff,establishing policies and standards, conducting researches and providing consultancy inhealth informatics field to help improving the quality and safety of health care services\".Towards achieving our future vision, two approaches move in parallel; The trainingprograms has grown to include the emerging discipline of health informatics and newactivities such as research and standardizing models for automation of Health Units hasbeen adopted.9This Catalogue describes briefly all current, planned training courses and diplomasand highlights the new activities of health informatics unit. V. WHAT IS HEALTH INFORMATICS? Health Informatics is an emerging discipline at the intersection of Medical Science, Computer Science and Information Technology. Healthcare sector is an information intensive industry that generate tremendous volumes of information every day. Most of this data still to be processed and transferred manually in spite of significant progress in the Information and Communication Technology. Health information technology (HIT) can improve health care and biomedical research which highlights the importance of health informatics education.11 J. Mantas; et al, Recommendations of the International Medical Informatics Association (IMIA) on Education in Biomedical and Health Informatics, 7, (2011), 2 8

HITSTC CATALOGUE 2015VI. TRAININGTraining is the main activity of Health ITSTC to build capabilities in health IT bydesigning and implementing training programs tailored to meet the differentrequirements.N.B: Duration can be customized according to the emerging circumstances and target audiences 9

HITSTC CATALOGUE 2015 1. Health Informatics 25 Hours 25 HoursHealth Informatics Training Courses 25 Hours 1. Introduction to Health Informatics and EHR course 72 Hours 30 Hours 2. Health system Administration (Management of Health 36 hours Information System) 9 months 3. Quality And Health Information Technology Course 9 months 6 months 4. ICD-10 6 months 5. GIS 6 months 6. ArcGIS 7. ICDL-Health Information System Usage 72 Hours 36 HoursHealth Informatics Professional Diplomas 36 Hours 36 Hours 8. Health Informatics Diploma 36 Hours 72 Hours 9. Medical Administrative Assistant Diploma 50 Hours 10. Public Health Informatics Diploma 72 Hours 72 Hours 11. Nursing Informatics Diploma 12. Health Information Management Diploma 10 2. Information Technology 13. Internet & Computing Core Certification (IC3) 14. MOS (Microsoft Office Specialist) Word 15. MOS (Microsoft Office Specialist) Excel 16. MOS (Microsoft Office Specialist) PowerPoint 17. MOS (Microsoft Office Specialist) Access 18. ICDL: International Computer Driving License 19. PC Maintenance 20. IT Essential I 21. CCNA

HITSTC CATALOGUE 2015 22. CCNA Security 72 Hours 23. CCNA Wireless 30 Hours 24. CCNP 144 Hours 25. CCNA VOICE 30 Hours 26. Network Troubleshooting 36 Hours 27. WAN Technical Support 40 Hours 28. Customize Server Administrator (CSA) 45 Hours 29. System Integration 24 Hours 30. English for IT 30 Hours 31. HTML & Front Page 36 Hours 32. SQL Server 2008 40 Hours 33. Databases 20 Hours 34. C# 40 Hours 35. Visual Basic.net 40 Hours 3. Statistics 30 Hours 30 Hours 36. Statistics Fundamental 36 Hours 37. EpiInfo 36 Hours 38. SPSS 36 Hours 39. STATA 40. Epidemiological Methods SPSS 130 Hours 135 Hours 4. Graphic 40 Hours 60 Hours41. Graphics Diploma 25 Hours42. Motion Graphics Diploma43. Photo Shop CS6 - Full Track 1144. Illustrator CS645. Indesign CS6

HITSTC CATALOGUE 2015 TARGET AUDIENCEHealthcare providers including clinical and administrative staff who are interested inthe advancement of information technologies in healthcare delivery sector. TEACHING METHODS The following are the general teaching methodologies in most courses and diplomas. Any additional methodology will be clarified at a time.  Interactive lectures  Workshops  Hands-On Exercises  Field visits  Assignments and online learning materials ACCREDITATIONAll Courses and Diplomas are accredited by The Ministry of Health. In case ofpartnership protocols with other institutions, the program will be bi-directionallycertified. 12

HITSTC CATALOGUE 2015 1. Introduction to Health Informatics and EHRDescriptionThe course is an introductory training course for healthcareprofessionals. It is designed to provide awareness about healthinformatics as a newly emerging discipline including theirbasic concepts, importance, and the most importantapplications.Curricular Components 1. Introduction to health informatics 2. Introduction to medical record & Electronic Health 3. Problems in current health care system that motivate health informatics 4. IOM key capabilities of EHR 5. Preliminary steps in EHR implementation 6. Privacy, security and confidentiality of patient data 7. Benefits of EHR 8. Challenges with HIT implementation 9. Open source EHRDuration25 hoursPrerequisitesICDL 13

HITSTC CATALOGUE 20152. Management of Health Information System CourseDescriptionThis course provides managerial perspective on the effective useof data and information technology to improve organizationalperformance in the healthcare settingsCurricular components: 1. Role of Information in Organizations 2. Introduction to Electronic Health Records 3. Assessing Information Needs 4. Specifying System Requirements 5. Benefits of EHRs 6. Why Do (Many) Health IT Projects Fail? 7. Business Value of IT 8. Privacy and Confidentiality 9. Managing Computer ProfessionalsDuration25 hoursPrerequisitesICDL 14

HITSTC CATALOGUE 20153. Quality and Health Information Technology CourseDescription:Quality Improvement introduces the concepts of health IT andpractice workflow redesign as instruments of qualityimprovement. It addresses establishing a culture that supportsincreased quality and safety. It also discusses approaches toassessing patient safety issues and implementing qualitymanagement and reporting through electronic systems.Curricular components: 1. Quality Improvement and Information Technology in Healthcare 2. Quality Principles and Safety for HIT 3. Reliability, Culture of Safety and HIT 4. Decision Support system in healthcare 5. Management of business process in healthcare system 6. Care coordination and teamwork communication 7. HIT impact on patient safety 8. Implementation Planning in HIT for Quality and Safety 9. Measuring patient safety 10. Quality of Data in HIT 11. Learning from MistakesDuration25 hoursPrerequisitesICDL 15

HITSTC CATALOGUE 2015 4. International Classification of Diseases Ver.10 (ICD 10)Description:The ICD-10 is used to translate diagnosis of diseases and otherhealth problems from words to alphanumeric code, which permitseasy storage, retrieval and analysis of the dataCurricular components: 1. Introduction to ICD 10 2. Who family of international -Classification 3. What is classification? 4. Everyone's responsibility 5. Basics of the classification and how to code 6. How to code infection and parasitic diseases 7. How to code Diseases of the eye and adnexa 8. How to code Diseases of the ear and mastoid process 9. How to code diseases the Blood and Blood-forming organs and certain disorders involving the immune mechanism. 10. How to code Endocrine, Nutrition 11. How to code Mental and Behavioral Disorders. 12. How to code diseases of the nervous system. 13. How to code Diseases of the Digestive System 14. How to code Diseases of the skin and subcutaneous tissue 15. How to code Diseases of the musculoskeletal system and connective tissue 16

HITSTC CATALOGUE 2015 16. How to code Diseases of the genitourinary system 17. How to code Neoplasm 18. How to code Diseases of the circulatory system. 19. How to code Diseases of the Respiratory system. 20. How to code Congenital malformations, deformations and chromosomal. 21. How to code pregnancy childbirth and the puerperium 22. How to code Certain Conditions originating in the perinatal period 23. How to code the nature of injuries and poisonings 24. How to code the external causes of the incidents. 25. How to code factors influencing health status and contact with health services. 26. How to code for special purpose 27. Certification 28. Quality 29. Statistical presentation of mortality data. 30. How to code Symptoms, signs and abnormal clinical and laboratory finding not elsewhere classified 31. Confidentiality and ethics 32. Rules of Mortality 33. Rules of MorbidityDuration30 HoursPrerequisitesICDLPrice480 LE 17

HITSTC CATALOGUE 2015 5. Geographical Information System (GIS)Description:This course is an introduction to Geographic Information System;Topics include map types and basic functions, methods of data captureand sources of data, the nature and characteristics of spatial data andobjects. Upon completion, students should be able to identify GIScomponents, typical operations, products/applications, and differencesbetween database models and between raster and vector systems.Curricular components 1. What is GIS? 2. GIS Components 3. Contents of Geographical information 4. Geographical information Classification 5. What is the map? 6. Geo referencing data 7. Map projections 8. Spatial data & attribute data 9. Types of maps 10. GIS functions 11. Queries & OutputsDuration30 HoursPrerequisitesICDLPrice367 LE 18

HITSTC CATALOGUE 2015 ArcGISDescription:This course teaches the fundamental concepts and basic functions ofa GIS, the properties of GIS maps, and the structure of a GIS database.In course exercises, you will develop basic software skills by workingwith ArcGIS Desktop tools to visualize geographic data, create maps,query a GIS database, and analyze data using common analysis tools.Curricular components 1. 1. Introduction 2. Arc Catalog 3. Basic of Arc map Layers Management 4. Data symbols 5. Layout view 6. Dealing with data table 7. Reporting 8. Inquires 9. Print MapsDuration36 HoursPrerequisitesGIS BasicsPrice440 LE 19

HITSTC CATALOGUE 2015 6. ICDL-Health Information System UsageDescriptionCurricular components:  Concept of : o Health Information System o HIS types  Due care: o Confidentiality o Access control o Security  User skills o Navigation o Decision support o Output reports  Policy and procedures o PrinciplesDurationPrerequisites 20

HITSTC CATALOGUE 2015 6. Health Informatics Diploma 21 Description Health Informatics Diploma provides a broad overview of the history and the most current research priorities of the health informatics discipline. Major course topics will cover the Information technology applications and standards in healthcare, challenges of implementation and management of HIT. Curricular components: 1. Introduction to Health Informatics 2. Introduction to information and computer science 3. Effective communication and working in team 4. Introduction to health Research and Statistics 5. Health Management Information System 6. Health workflow process analysis and redesign 7. Introduction to project management 8. Standards and Interoperability 9. Change Management 10. Installation and maintenance of health IT systems Duration 12 months Prerequisites ICDL Price 2200 LE

HITSTC CATALOGUE 2015 7. Medical Administrative Assistant DiplomaDescriptionThe diploma is designed to prepare individuals for a career as amedical administrative assistant in a variety of health caresettings. Students develop important career skills intranscription, document processing, medical billing and coding,medical record handling and medical office procedures.Curricular components: 1. Introduction to health care system 2. Introduction to computer science & information technology 3. Medical Terminology 4. International classification of diseases (ICD-10) 5. Typing and Medical Transcription skills 6. Managing Communication In Medical environment 7. Medical Record Management 8. Health Information Systems & Electronic Health Records 9. Health care finance and medical billing 10. StatisticsDuration12 monthsPrerequisites  ICDL  Good Command of English 22

HITSTC CATALOGUE 2015 8. Public Health Informatics DiplomaDescriptionThe Public Health Informatics Diploma is designed to enablestudents acquiring the basic knowledge of the fundamentals,principles, and practice of public health informatics.Curricular Components: 1. Principles of public health informatics 2. Data/ Database Management Systems 3. Health Information Technology standard and System Interoperability 4. Analytics 5. public health surveillance information system 6. Geographical Information System (GIS) 7. Foundations of Biostatistics 8. Project management 9. Public Health Leadership and Systems ThinkingDuration6 monthsPrerequisitesICDL 23

HITSTC CATALOGUE 2015 9. Nursing Informatics DiplomaDescription:The program addresses how technology systems and workflowscan improve communication and patient data exchange. Theprogram focuses on such key areas as information systems,effective project management and management of data andinformation in a healthcare practice setting.Curricular components: 1. Technology in Transforming Nursing and Healthcare Practice. 2. Introduction to nursing informatics 3. Evidence-Based Practice 4. Health Information Technology Leadership 5. Managing Data & Information 6. Supporting Workflow in Healthcare Systems 7. System Life Cycle 8. Project ManagementDuration6 monthsPrerequisitesICDL 24

HITSTC CATALOGUE 2015 10. Health Information Management DiplomaDescription:Health information management program focuses on the skillsand competencies in health data management, informationpolicy, information systems, administrative and clinical work.The program focuses on operations management essential toensuring an accurate and complete medical record and cost-effective information processing.Curricular components: 1. Health Data structure, content and standards 2. Healthcare information requirements and standards 3. Clinical classification systems 4. Reimbursement methodologies 5. Healthcare statistics and research 6. Quality management and performance improvement 7. Health services organization and delivery 8. Information technology and systems 9. Organizational resourcesDuration6 monthsPrerequisitesICDL 25

HITSTC CATALOGUE 2015 11. Internet & Computing Core Certification (IC3)Description:IC3 is the ideal starting point for anyone interested in learningcomputer and Internet basics. This training program will coverall aspects of the Internet and Computing Core Certification (IC3),In this course, students will get an overview of operating systemfundamentals, computer and network terminology. They will alsolearn about application features, working with word processingand spreadsheets, databases, collaboration and how to make apresentation. Finally, they will learn about communicating withthe modern world via web browsers and email, networkingterminology and protecting information online.Curricular components: 1. Information Technology 2. Windows & Fillings 3. Word Processing 4. Spread Sheet 5. Presentations 6. Network and The InternetDuration72 HoursPrerequisitesNonePrice400 LE 26

HITSTC CATALOGUE 2015 12. MOS (Microsoft Office Specialist) WordDescription:Microsoft Word is a powerful and essential tool in today’stechnological world. A concrete computer foundation is anextremely valuable skill; not only in the workplace but also inyour everyday life. From building a resume to completing aprofessional report, Microsoft Word course will give you theskills you need to get the most out of your word processingsoftware by teaching you how to make professional-qualitydocuments.Curricular components: 1. Create a document. 2. Format fonts, paragraphs, bullets, and tables. 3. Use tables for online forms and Web page designs. 4. Automate mail merges. 5. Share documents with a workgroup. 6. Create advanced templates and forms. 7. Create reference lists, a table of contents, automatically from a structured document.Duration36 HoursPrerequisitesNonePrice240 LE 27

HITSTC CATALOGUE 2015 13. MOS (Microsoft Office Specialist) ExcelDescription:Microsoft Excel is an intuitive and easy to use spreadsheetprogram that allows you to organize and calculate data in aspreadsheet format. Microsoft Excel course will teach you howto build budgets, inventory lists, invoices, charts, and more.Curricular Components: 1. Create a spreadsheet 2. Create formulas with the Function Wizard or manually 3. Audit equations and troubleshoot errors 4. Analyze data by using Sort, Filter, Subtotal, and PivotTables 5. Format spreadsheets, graphs, and lists for printingDuration36 HoursPrerequisitesNonePrice240 LE 28

HITSTC CATALOGUE 201514. MOS (Microsoft Office Specialist) PowerPointDescription:Microsoft PowerPoint is an intuitive tool that allows you tovisually present ideas and information to other people. Having aworking knowledge of PowerPoint is an absolute must invirtually any workplace environment, whether you areemployed in a corporate office setting or working from home.From pitching a business idea to your boss to building apresentation for a conference of thousands, MicrosoftPowerPoint course will give you the skills you need to illustrateand communicate in a presentation setting. Curricular Components: 1. Create a slideshow 2. Format fonts, paragraphs, bullets, and text boxes 3. Include custom animation, slide transitions, and effects 4. Use graphics, sound and on-screen navigation 5. Prepare a slideshow for live presentations and kiosk demonstrations Duration36 Hours PrerequisitesNonePrice240 LE 29

HITSTC CATALOGUE 2015 15. MOS (Microsoft Office Specialist) AccessDescription:Microsoft Access is a very commonly used database managementsystem that you can use to store and organize data. The mostcommon uses for Microsoft Access include: as a comprehensivedatabase system for a small business, and as a report generator forcorporate purposes. You can gain an advantage over yourcoworkers by having the skills and working knowledge to utilizeAccess. Microsoft Access course will teach you how to perform dataentries, build tables, perform queries, and build forms and reports,to analyze, manipulate, and report data.Curricular Components: 1. Databases definition 2. Tables Relationships 3. Tables 4. Forms 5. Queries 6. ReportsDuration36 HoursPrerequisitesICDL or IC3Price270 LE 30

HITSTC CATALOGUE 2015 16. International Computer Driving License (ICDL)Description:International Computer Driving License is an international digitalliteracy qualification. ICDL is used as a yardstick to measure yourability to use competently a digital device like a computer, laptop,etc. Based on the track incorporating the current digital trends, ICDLis ideal for persons starting their career journey and wish to portraydigital skills in their CV. It is also ideal for mature candidates whoare looking at enhancing their digital skills.Curricular Components: 1. Concepts of Information Technology (IT) 2. Using the Computer & Managing the Computer Files 3. Spreadsheets 4. Databases 5. Presentation 6. Information and CommunicationDuration:72 HoursPrerequisites:NonePrice400 LE 31

HITSTC CATALOGUE 2015 17. International Computer Driving License (ICDL) CompressedDescription:International Computer Driving License is an international digitalliteracy qualification. ICDL is used as a yardstick to measure yourability to use competently a digital device like a computer, laptop,etc. Based on the track incorporating the current digital trends, ICDLis ideal for persons starting their career journey and wish to portraydigital skills in their CV. It is also ideal for mature candidates whoare looking at enhancing their digital skills.Curricular Components: 7. Concepts of Information Technology (IT) 8. Using the Computer & Managing the Computer Files 9. Spreadsheets 10. Databases 11. Presentation 12. Information and CommunicationDuration:30 HoursPrerequisites:NonePrice180 LE 32

HITSTC CATALOGUE 2015 18. PC Maintenance 33Description:This program covers the fundamentals of computer hardware andsoftware as well as advanced concepts. Students who complete thisprogram will be able to describe the internal components of a computer,assemble a computer system, install an operating system, andtroubleshoot using system tools and diagnostic software. Students willalso be able to connect to the Internet and share resources in a networkenvironment. New topics included in this version include laptops andportable devices, wireless connectivity, security, safety andenvironmental issues, and communication skills.Curricular Components: 1. Basic of Computer 2. How to install and computer assembling. 3. Explain the problems of installation and how to solve. 4. Install Win XP 5. Explain Viruses and Antivirus. 6. Explain hard disk formatting -solve the problem of hard (board). 7. How to recovery hard disk 8. The problem of bad sector and fix it. 9. Explain the components and the classification of the main board. 10. Some failures of the computer. 11. Windows problem, error messages and how to solve. 12. How to setup password for windows and how to remove it 13. Download the definitions from the internet. 14. Explain Hire's bootDuration50 HoursPrerequisites:NonePrice320 LE

HITSTC CATALOGUE 2015 19. IT Essential 1Description:IT Essentials covers fundamental computer and career skills forentry-level IT jobs. The IT Essentials curriculum includes hands-on labs that provide practical experience. Virtual tools help youhone your troubleshooting skills and practice what you learn.Curricular Components: 1. Introduction to the personal Computer 2. Safe lab procedures & tool use 3. Computer assembly step by step 4. Basic of pervious Maintenance & Troubleshooting 5. Fundamental Operating System 6. Fundamental laptop and portal devices 7. Fundamental Printers & Scanners 8. Fundamental Network & Fundamental Security 9. Communication Skills & Advanced Personal Computers 10. Advanced Operating Systems & Advanced laptop and portal devices 11. Advanced laptop and portal devices 12. Advanced Printers & Scanners 13. Advanced Network &Advanced SecurityDuration:60 HoursPrerequisitesICDL or IC3Price800 LE 34

HITSTC CATALOGUE 2015 20. CCNA Routing and Switching 35 Description:This Course Describes network fundamentals and build simple LANs,Establish Internet connectivity, 3.Manage network device security,Describe IPv6 basics, Troubleshoot VLAN issues, explain how STPworks, configure Ether Channel, and understand the idea 6.behindLayer redundancy, Troubleshoot IP connectivity, Define thecharacteristics, functions, and components of a WAN, Configure andtroubleshoot EIGRP in an IPv4 environment, and configure EIGRP forIPv6 , Configure, verify, and troubleshoot multi-area OSPF , DescribeSNMP, Syslog and Net Flow, and manage Cisco device configurations,IOS images, and licenses.Curricular Components: 1. Operation of IP Data Networks 2. IP Addressing (IPv4/IPv6) 3. LAN Switching Technologies 4. IP Services 5. IP Routing Technologies 6. Network Device Security 7. WAN Technologies 8. TroubleshootingDuration80 HoursPrerequisitesIT EssentialPrice1070 LE

HITSTC CATALOGUE 2015 21. CCNA Security 36 Description:This Course describes the security threats facing modernnetwork infrastructures. Secure network device access.Implement AAA on network devices. Mitigate threats to networksusing ACLs. Implement secure network management andreporting. Mitigate common Layer 2 attacks. Implement the CiscoIOS firewall feature set. Implement the Cisco IOS IPS feature set.Implement site-to-site IPsec VPNs. Administer effective securitypolicies.Curricular Components: 1. Chapter 1. Modern Network Security Threats 2. Chapter 2. Securing Network Devices 3. Chapter 3. Authentication, Authorization, and Accounting 4. Chapter 4. Implementing Firewall Technologies 5. Chapter 5. Implementing Intrusion Prevention 6. Chapter 6. Securing the Local Area Network 7. Chapter 7. Cryptography 8. Chapter 8. Implementing Virtual Private Networks 9. Chapter 9. Managing a Secure NetworkDuration72 HoursPrerequisitesCCNAPrice880 LE

HITSTC CATALOGUE 2015 22. CCNA Wireless 37 Description:This Course Describes wireless fundamentals, such as topologies, RFprinciples and math, antennae, spread spectrum technologies, framesand physics, wireless regulatory bodies, standards and certifications,and the non 802.11 wireless technologies and their impact. Describethe Cisco Unified Wireless networks basics and configure a CiscoUnified Wireless Network Controller and a Mobility ExpressController. Describe and configure default OS wireless clientconfiguration tools, use the Cisco AirNet Desktop Utility and SiteSurvey Utility, the Cisco Secure Services Client, and describe the CCXprogram. Describe and configure wireless security. Manage thewireless network from the Wireless Control System (WCS). Maintainand troubleshoot wireless networks.Curricular Components: 1. Course Introduction 2. Wireless Fundamentals 3. Basic WLAN Installation 4. Wireless Clients 5. WLAN Security 6. WCS Administration 7. WLAN Maintenance and TroubleshootingDuration30 HoursPrerequisitesCCNAPrice940 LE

HITSTC CATALOGUE 2015Description: 23. CCNP 38Cisco Certified Network Professional (CCNP) Routing andSwitching certification validates the ability to plan, implement,verify and troubleshoot local and wide-area enterprise networksand work collaboratively with specialists on advanced security,voice, wireless and video solutions. The CCNP Routing andSwitching certification is appropriate for those with at least oneyear of networking experience who are ready to advance theirskills and work independently on complex network solutions.Curricular Components:Advanced Routing: 1. Overview of Scalable Internetworks 2. Advanced IP Addressing Management 3. Routing Overview 4. Routing Information Protocol 5. RIGRP 6. OSPF 7. IS-IS 8. Route Optimization 9. Routing OverviewRemote Access: 1. WANs 2. Modems and A sync Connections 3. PPP 4. ISDN and DDR 5. Dialer Profiles 6. Frame Relay 7. Managing Frame Relay Traffic

HITSTC CATALOGUE 2015 8. WAN Backup 39 9. Managing and Optimizing Traffic 10. Scaling IP Addressing with NAT 11. Using AAA Scale Access Control 12. Broadband Connections 13. Virtual Private NetworksMulti-Layer Switching: 1. Campus Networks and Design Models 2. VLANs and VTP 3. Spanning-Tree Protocol 4. Inter-VLAN Routing 5. Implementing Multilayer Switching in the Network 6. Redundancy 7. Cisco AVVID 8. Quality of Service 9. Security 10. Transparent LAN ServiceNetwork Troubleshooting: 1. Documenting and Base lining the Network 2. Troubleshooting Methodologies and Tools 3. Troubleshooting at the Physical Layer 4. Layer 2 Troubleshooting 5. Layer 3 Troubleshooting 6. Layer 4 Troubleshooting 7. Layer 1-7 TroubleshootingDuration144 HoursPrerequisitesCCNA

HITSTC CATALOGUE 2015 24. CCNA Voice 40Description:This Course Describes VoIP components and technologies.Separate VoIP reality from VoIP hype. Describe the importanceand relevance of VoIP technologies, summarize the opportunitiesand challenges presented by the latest generation of VoIPtechnologies.Curricular Components: 1. Introducing VoIP 2. VoIP network technologies 3. VoIP network architectures 4. Building scalable dial plans 5. Calculating bandwidth requirements 6. Allocating bandwidth for voice and data traffic 7. Considering security in VoIP networks 8. Configuring voice networks 9. Configuring voice ports 10. Adjusting voice interface settings 11. Configuring dial peers 12. Configuring voice port connections 13. VoIP signaling and call control 14. Introducing signaling and call control 15. Introducing H.323 16. Deploying and configuring H.323 17. Configuring Session Initiation Protocol (SIP)

HITSTC CATALOGUE 2015 18. Configuring Media Gateway Control Protocol (MGCP) 19. Comparing call control models 20. Improving and maintaining voice quality 21. Designing for optimal voice quality 22. Implementing Call Admission Control (CAC)Duration30 HoursPrerequisitesCCNA 41

HITSTC CATALOGUE 2015 25. Network Troubleshooting 42Description:This Course describes network issues. Trainees will be gained theknowledge required to deal with the most common networkproblems and the different ways to monitor, diagnose andtroubleshoot them.Curricular Components: 1. Introduction 2. Structured troubleshooting 3. Network diagnostic tools 4. Validating network cabling 5. Resolving NIC problems 6. Network protocol issues 7. Network protocol analysis 8. Essential analytical skills 9. Network workload characterization 10. Analyzing server and client performance 11. Analyzing network performance 12. Expanding and enhancing 13. Proactive network maintenanceDuration36 HoursPrerequisitesCCNA

HITSTC CATALOGUE 2015 26. WAN Technical SupportDescription:This Course gives you Knowledge about WAN Technology,Reviewing LAN Knowledge and Wireless, Support Integrationinside WAN Branch, Increase Knowledge about voice technology,Provide securing technique for WAN Branch, Increase capabilityof supporting and troubleshooting WAN problems and Providehow manage time for solving problems.Curricular Components: 1. Chapter 1: Introduction to WAN Network 2. Chapter 2: WAN hardware 3. Chapter 3: Data flow over WAN 4. Chapter 4: Internal LAN &wireless LAN 5. Chapter 5: Internal LAN maintenance 6. Chapter 6: Securing WAN 7. Chapter 7: Future technology 8. Chapter 8: WAN problem and solutionDuration40 HoursPrerequisitesIT Essential 43

HITSTC CATALOGUE 2015 27. Customize Server Administrator (CSA)Description:This course describes basics of windows server and how youcan use it, install and configure Windows server. This courseteaches you how to install and configure active directory.Curricular Components: 1. Virtualization 2. install and configure windows server 2008 3. RAID technology and shared folders 4. install and configure active directory 5. Migrating windows server 2003 to windows server 2008 6. Group policy management console. 7. DNS 8. DHCP 9. clustering technologyDuration45 HoursPrerequisitesIT Essential 44

HITSTC CATALOGUE 2015 28. System Integration 45Description:This course is designed to provide students with anunderstanding of Systems Integration (SI) process, approaches,drivers, tools and techniques required for successful SI, criticalsuccess factors, and best practices.Curricular Components: 1. Computer Technology 2. Introduction to Systems Architecture 3. Data Representation 4. Processor Technology and Architecture 5. Data Storage Technology 6. Systems Integration and Performance 7. Input/Output Technology 8. Data and Network Communication Technology 9. Computer Networks 10. Application Development 11. Operating Systems 12. File and Secondary Storage Management 13. Internet and Distributed Application Services 14. System AdministrationDuration24 HoursPrerequisitesIT Essential

HITSTC CATALOGUE 2015 29. English for ITDescription:This Course Prepare the student to learn the IT courses inThe English language. This program teaches you the basicterminology of the computer and The internet.Curricular Components: 1. Hardware & Software 2. Computer History 3. Applications 4. World Wide Web 5. The communication 6. The InternetDuration30 HoursPrerequisitesNone 46

HITSTC CATALOGUE 2015 30. HTML & Front PageDescription:This course teaches you how to create web documents usingHMTL and front page, design contents of web pages andpublishing the web site.Curricular Components: 1. Introduction 2. HTML Basics 3. How to use HTML 4. Establish a web page using front page 5. Design contents of web pages 6. Extra enhancement in the web pages 7. Publishing the web siteDuration36 HoursPrerequisitesICDL or IC3Price600 LE 47

HITSTC CATALOGUE 2015 31. SQL Server 2008 48Description:This Course describes how to Build and manage SQL Server2008 databases, Retrieve and manipulate data with SQLqueries, Secure and monitor databases with ManagementStudio, Replicate data over multiple servers with mergereplication, Transform data into strategic information usingBusiness Intelligence, Import or export data using SQL ServerIntegration Services.Curricular Components: 1. Getting Started with SQL Server 2008 2. Constructing the Database 3. Server-Side Programming 4. Integrating with Client Applications 5. Administering SQL Server 2008 6. Sharing Data through Replication 7. Business Intelligence ComponentsDuration120 HoursPrerequisitesICDL or IC3Price1870 LE

HITSTC CATALOGUE 2015 32. DatabaseDescription:This course introduces the basics of database systems, as well asthe modeling, design and manipulation of relational databases.The students will gain the required knowledge to describedatabases, their characteristics, functions, pros, and cons.Curricular Components: 1. Databases definition 2. Tables Relationships 3. Data base structures 4. Tables structure 5. S Q L statementsDuration20 HoursPrerequisitesICDL or IC3 49

HITSTC CATALOGUE 2015 33. C# 50Description:This Course is to provide students with the knowledge and skills theyneed to develop C# applications for the Microsoft.NET Platform. Thecourse focuses on C# program structure, language syntax, andimplementation details.Curricular Components: 1. Overview of Microsoft.Net Platform. 2. Overview of C#. 3. Using value type variables. 4. Statements and Exceptions. 5. Method and Parameters. 6. Arrays. 7. Essential of Object- Oriented Programming. 8. Using reference-type variables. 9. Creating and destroying objects. 10. Inheritance in C#. 11. Aggregation, namespaces and advanced scope. 12. Operators and Events. 13. Properties and Indexers. 14. Attributes.Duration36 HoursPrerequisitesICDL or IC3Price560 LE