EVENT DIRECTORY 27th 28th April 2016 imago Burleigh Court & Holywell Park, Loughborough
Welcome to active-net 2016...Welcome to the third annual active-net, and a return to our Loughboroughvenue which hosted us so successfully last year. Building on the success of thefirst two events and listening to feedback from delegates last year we have onceagain made some changes to this year’s agenda. We hope you notice thechanges and like them!This year we have around 30% new delegates, which is essential to anynetworking event, and have put together a great educational morning on dayone which we hope you find really interesting and beneficial. We have a greatspeaker line up, focusing on some important current issues, and including somereal industry veterans and respected speakers. Many thanks to them for theirsupport.We would also like to thank our supporting partners, who have helped uspromote and put together this event, the Senior Managers Network of BUCS,CIMSPA, CLOA and ukactive. It is great that so many of the industry majororganisations are supportive of what has already become a key industry event.Finally, we would like to thank our Supplier delegates, without your financialsupport this sort of event just cannot happen.Have a great two days of networking, we hope you make new contacts, developnew relationships and learn new things.The active-net TeamKirsty Mike Ali DavidAlice Jo Sarah G Sarah F
Leisure-net Solutions are the leading provider of Customer Insight, Business Intelligence and Consultation services to the cultural services, active leisure and health and fitness industries.In our feedback - Focus service received 11,493 customer comments! Helping you to put customer feedback at the heart of your business. For detailed analysis and breakdown of your customer comments contact us at [email protected] or call 01603 814233 Find us online! leisure-net.org @_leisurenet Leisure-net Solutions
CHARLES JOHNSTONSPORT ENGLANDIntroduction to our Keynote SpeakerA qualified engineer who also has a Master’s in Business Administration, Charlesstarted at Sport England in 2008 as Property Director, where he is responsible forthe Capital Investment Programme for public sports facilities.He began his career at Jaguar before joining Sainsbury’s where he progressed tobecome Director of Construction and Facilities.Charles is also a trustee on the London Marathon Trust, Royal Albert Docks Trust,and the Manchester Velodrome Trust and Chairman of Foal Farm animal rescuecentre.Charles will make a presentation on Sport England’s response to the new strategybefore joining an industry panel including Mark Allman, Chair of CLOA, VinceMayne, CEO of BUCS and Phil Rumbelow, CEO of Jubilee Hall Trust and Vice-chair of sporta.The session will be chaired by Mike Hill, and will discuss the challenges facing thesector in adopting and adapting to the new strategy.“We are very happy to have such a strong panel to debate this important newcultural change facing our sector, and I look forward to the active-net audiencehearing some lively and informative discussions.” Mike Hill
JOHN GRISBYDNA PERFORMANCEIntroduction to our Keynote SpeakerFormally trained in the US and Israel by the Adizes Institute/Company Lifecyclesand certified to deliver Company Lifecycle Methodology, Diagnostic and TeamIntegration, which was voted by Inc. magazine (USA) 'best in class' structure andprocess for Founder/Owner SMEs.John has extensive experience working cross industry with diverse roles includingFounder-Entrepreneurs, Owner-MDs, career- CEO/MDs, Senior Management &Teams and ‘High Potentials’ from Corporate, Large SMEs, Mid-Market and FamilyOwned business in markets across UK, Europe, South America, Africa, the MiddleEast and the US.John's extensive and diverse business experience includes; helping UKentrepreneur of the year (1999) Mark Dixon’s Regus Plc (UK) grow inEurope/South America from mid-stage start up to IPO, and other roles includeSales Director for global independent business media group developing projects ofbehalf of their clients CNN, CNBC, The Economist and Business Week in Africa,Europe and South America.
THE PROFESSIONAL BODY FOR LEADERSIN CULTURE, TOURISM & SPORTMembership of cCLOA can help make sure you stay on top of yourcareer and brings many benefits:• Ability to influence the development of national policy and input into key consultations• Communications with senior-level policy makers• Regular information on key issues to the day• Exchange of knowledge, ideas and practical applications• Access to the latest issues, innovative projects and pilot studies• Regular updates on the latest sector news• Networking with regional support groups• Access to CPD and individual career opportunities• Access to training, seminars and key presentationsBe part of a network of informed andinfluential opinionwww.cloa.org.uk/join-cloa
DAVID MINTONTHE LEISURE DATABASE COMPANYIntroduction to our Keynote SpeakerWith over 30 years experience in the health and fitness industry, David Minton,founder and managing director of The Leisure Database Company, holds a uniqueinsight and perspective on the developments in the health and fitness sector.David is widely sought as mentor, advisor and consultant to a broad collection ofworldwide health and fitness organisations.The company’s standing in the global fitness market is testament to David’sachievements. Working with the majority of the top fifty UK health and fitnessbrands and with over four hundred public and private sector clients, fortunatelyDavid thrives on a challenge.The Leisure Database Company is the official data supplier to Sport England,Sport Wales & IHRSA. Undertaking an annual audit of the UK fitness gyms, theresulting State of the UK Fitness Industry Report is the most accurate source ofmarket intelligence.David is also the Chairman of AiT (Active in Time), the company developing the‘internet of sports things’ by building software platforms powered by data science.Speedo Fit, a swimming app developed by AiT, sponsored by SpeedoInternational, has become the first global sports participation app created from thedigital legacy of London 2012.
INTRODUCING ACTIVE-NET'S SPONSORED ATHLETELUCY HALLWe are particularly grateful to Leicester- “My Dad introduced me to triathlonsShire & Rutland Sport, one of the best when I was just 8” she said. “I competedperforming CSPs in England, which has in a fun kids triathlon the day before myhelped secure Karl Brown, our after dinnerspeaker for active-net 2016. Dad competed in an Olympic triathlon and I’ve loved it ever since! The pinnacleLRS’s focus is on ensuring that national sportand physical activity resources have local reach of my sporting career would be toand, as such, this year active-net will be represent and win an Olympic Goldsponsoring local triathlete Lucy Hall. Both KarlBrown’s talk and our sponsorship of Lucy link medal for my country, and I amseamlessly to the theme from this year’s panel extremely grateful to active-net forwith Sport England’s Charles Johnson - hard toreach communities, sport for the good of all and supporting me in this mission.”supporting potential. GET INVOLVEDKnown for being one of the fastest swimmers inthe sport, Olympic triathlete Lucy Hall has alsoproven herself to be one of the strongestcyclists too. Aged just 20, she representedTeam GB at the London 2012 Olympic Gamesand went on to make the commonwealth teamfor Glasgow 2014, where she broke away onthe bike and led the race on and off beforefinishing 11th.Hall made her senior debut in the ITU WorldTriathlon Series in 2011. She has wonEuropean and World medals in Mixed TeamRelay events at all levels, from junior to senior,including the senior world title in Hamburg in2014. She is a member of the UK Sport Lotteryfunded British Triathlon World Class PodiumPotential Squad based in Leeds.
KARL BROWNHEAD COACH - ENGLAND U18BASKETBALL TEAMIntroduction to our after Dinner Speaker “I have been a sports fan all of my life and Basketball has brought me manyInternational basketball star and head coach of fantastic opportunities allowing me tothe England under 18 Men’s Basketball Team, travel around the world and create aKarl Brown, will be your after dinner speakertonight! The sportsman, who went from inner fantastic network. I am delighted tocity Leicester to America and back again using be able to attend the event to tell mysport as his ticket, will discuss his inspiring storywhile being interviewed by Gaynor Nash, story, try and inspire some peopleRegional Legacy Coordinator for Leicester-Shire and promote the work I am doing in& Rutland Sport. Leicester for local young people”Originally from Leicester, as a teenager KarlBrown travelled to America to study and playbasketball for Georgia Tech. In 1990, aged23, Karl helped the college to reach the NationalCollegiate Athletic Association (NCAA) FinalFour, the ultimate prize in college basketball inthe States, for the first time in the school'shistory. Karl was also the first Englishman toplay in the Final Four.Since retiring from professional basketball, Karl, who also presents on Sky Sports asan National Basketball Association (NBA) and British Basketball League (BBL)specialist, has worked tirelessly in the community and in 2004 set up the LeicesterWarriors Basketball Club.In partnership with him the club delivers community-based National Leaguebasketball programmes and projects addressing social issues as well as encouragingparticipation, such as To the Hoop, which takes young people off the streets andaway from gun and knife crime, Community Cohesion, which aims to bringcommunities together, Streetwise, which brings young people into basketball bydelivering coaching in parks and open spaces, as well as mentoring and education inlocal school and colleges.
THE DRWILL SEEYOU NOW...ukactive’s Research Director Dr. Steven Mann will be at active-net to hosta series of one-to-one surgery sessions on the research agenda and howdata driven decisions can create results for providers across the sector.Following the launch of the DCMS strategy for sport, the evidence basefor physical activity will play a growing role in local authority delivery,and for the private sector too, decisions which are driven by a robust dataand insight plan are a must.Find a member of our team to request a meeting with Dr. Steven Mann.
EVENT DIRECTORY
BUYER DELEGATES
BUYER 1Life Stephen Waterman - Operations Director T: 01484 484293 E: [email protected] W: www.1life.co.uk A: LDH House, St Ives Business Park, Cambridgeshire PE27 4AAOrganisational / Company Profile1Life is a forward thinking lifestyle and management solutions company that engages with people inlocal communities to enhance lives through health and wellbeing, physical activity, learning and thearts.Managing over 45 local authority venues nationwide covering leisure centres, swimming pools, golfcourses, theatres, nature parks and the National Centre Craft and Design, we service around 12million customer visits per year.Employing over 2000 qualified staff, we inspire and encourage everyone to get the most out of their1Life. Our approach is collaborative, thoughtful and focused on creating tailored solutions to helpour local authority clients achieve local outcomes and deliver results at a local level.How many facilities do you manage?40+Any new facilities or changes to facilities planned for the next 12 months?5 new facilitiesHow many facility refurbishments are planned for the next 12 months?2What marketing and/or programme activity do you have planned in the next 12 months?Structured plan involving an increased programme of digital and social media comms.What training, development and leadership activity do you have planned in next 12 months?Continued programme of development and training at all levels from funded apprenticeshipschemes through to leadership progression agenda.What categories of suppliers are you interested in meeting?AllPlease specify any categories of suppliers that you definitely don’t want to meet.Membership databaseWhat part do you play in the buying decision?Decision maker
BUYER Active Nation UK Mark Learnihan - Business Development & Partnership Director T: 07899 953270 E: [email protected] W: www.activenation.org.uk A: 1b Hatton Rock Business Park, Warwickshire CV37 0NQOrganisational / Company ProfileActive Nation is a registered charity with a simple cause-led mission, persuading the nation to beactive. Under the simple but purposeful mission, the charity delivers what really matters tocommunities; exciting sports and exercise programmes which encourage them to sustain a healthylifestyle.How many facilities do you manage?16Any new facilities or changes to facilities planned for the next 12 months?1-2How many facility refurbishments are planned for the next 12 months?1-2What marketing and/or programme activity do you have planned in the next 12 months?4 quarterly campaigns, marketing activity in line with UK Active Annual Conference.What categories of suppliers are you interested in meeting?Fitness equipment, training and technology.What part do you play in the buying decision?Decision maker
BUYER Aspirations Wellbeing Chris Tye - Group Operations Manager T: 01933 253995 E: [email protected] W: www.aspirationswellbeing.org.uk A: The Nene Centre, Cedar Drive, Northants NN14 4JYOrganisational / Company ProfileEast Northants Cultural Trust Trading as Aspirations Wellbeing, has been operating facilities onbehalf of East Northamptonshire Council since 2003, current contract runs until March 2107 atwhich point a new operator will take over the facilites. We currently employee 160 people in theorganisation covering a variety of roles to meet the demand of the facilities.We operate one of the biggest disibility / inclusive clubs in the county and have an establishedgymnastics club looking for more opportunities to expand their sessions.How many facilities do you manage?We currently run three facilities: The Nene Centre, Splash Leisure Pool, The Pemberton CentreAny new facilities or changes to facilities planned for the next 12 months?No new facilities, looking at more training courses available to the public. Possible change of use In2017 in the function room area at Pemberton, further enhance use of studio space.How many facility refurbishments are planned for the next 12 months?No refurbishment work planned in next 12 monthsWhat marketing and/or programme activity do you have planned in the next 12 months?Limited Marketing for next 12 months to keep sites operationalWhat training, development and leadership activity do you have planned in next 12 months?Limited Training until the end of the year, due to contract changesWhat categories of suppliers are you interested in meeting?Training Companies, data and bench marking, facility development options, fitness classes, qualityand safety.Please specify any categories of suppliers that you definitely don’t want to meet.Till operating systems, uniform suppliers, fitness technology, debt collection companiesWhat part do you play in the buying decision?Able to make decisions and recommendations as to suitable options to our organisation
BUYER Aspire Sports and Cultural Trust Jacquie Douglas - Business Development Director T: 01452 396601 E: [email protected] W: www.gl1.org.uk A: GL1, Bruton Way, Gloucester. GL1 1DTOrganisational / Company ProfileAspire Sports and Cultural Trust is a company limited by guarantee and registered charity based inGloucestershire, with an annual turnover of approximately £3.5 million and 840,000 registered visitsin 2014/15. Aspire employs approx 65 full-time equivalent staff and engages staff in permanent,temporary and casual capacities as well as deploying a wide range of freelance coaches, swimteachers and class instructors.We manage 3 facilities, namely: GL1 Leisure Centre, Oxstalls Sports Park & Estcourt Close.How many facilities do you manage?3Any new facilities or changes to facilities planned for the next 12 months?NoWhat marketing and/or programme activity do you have planned in the next 12 months?Comprehensive marketing plan in place, with particular focus on the under 15 age range and familymarkets.What training, development and leadership activity do you have planned in next 12 months?Front line service development; middle management training; project managementPlease specify any categories of suppliers that you definitely don’t want to meet.Fitness equipment providers, flooring, uniforms & IT providers.What part do you play in the buying decision?Decision maker and make recommendations
BUYER Canterbury Christ Church University Paul Carney - Director of Sport T: 01227 782877 E: [email protected] W: www.canterbury.ac.uk/sport A: University Sports Centre, Pilgrims Way, Canterbury, CT1 1XSOrganisational / Company ProfileCanterbury Christ Church is a modern university, with an international profile, and is one of theSouth East’s largest providers of courses for public service careers, as well as being the numberone choice for local people looking to study at university in Kent.Christ Church Sport is the professional service responsible for the delivery of sport and physicalactivity opportunities for students and staff, and for the management of the university sportsfacilities. Our aim is to provide a high-quality, progressive and inclusive, sport and physical activityoffer to the whole university community.How many facilities do you manage?One main University Sports Centre and a number of smaller sites and grounds.Any new facilities or changes to facilities planned for the next 12 months?The University is undertaking a master planning exercise and the will likely be new sport andphysical activity provision.How many facility refurbishments are planned for the next 12 months?Our sites have been fully refurbished in 2015-16.What marketing and/or programme activity do you have planned in the next 12 months?We have focussed internal marketing activity to our student members.What training, development and leadership activity do you have planned in next 12 months?This has yet to be decided; the key planning months are May & June for our organisation.What categories of suppliers are you interested in meeting?A range to keep up to date with latest developments; a particular interest in synthetic pitches.What part do you play in the buying decision?Decision maker
BUYER Chesterfield Borough Council Chris Wright - Operations Manager T: 01246 345567 / 07758247636 E: [email protected] W: www.chesterfield.gov.uk/sport-and-leisure A: Boythorpe Road, Chesterfield, Derbyshire S40 3QPOrganisational / Company ProfileChesterfield Borough Council has committed to investing in a new sports centre and delivering this‘in-house’ at a time when other local authorities are following other pathways. The new sportscentre for Chesterfield has been built with joint funding from Chesterfield College, The Squash andRacketball Association and also the NHS. In addition to this a significant funding from SportEngland was also crucial. The new sports centre serves a community that is very widespread, insome cases very challenging from a health and wellbeing perspective.How many facilities do you manage?1Any new facilities or changes to facilities planned for the next 12 months?Just opened new Queen’s Park Sports Centre, £11m, on January 5th, 2016.How many facility refurbishments are planned for the next 12 months?NoneWhat marketing and/or programme activity do you have planned in the next 12 months?Continue to develop marketing plan with significance placed on social media planning. Also,retention of customers is a key priority for us following success over first couple of months ofopening.What training, development and leadership activity do you have planned in next 12 months?Potential for training within leadership teams, also significant impact within volunteering,apprenticeships, traineeships over next 12 months, particularly in partnership with local college.What categories of suppliers are you interested in meeting?Front of house/booking management systems & reporting, NBS, customer retention, Quest.Please specify any categories of suppliers that you definitely don’t want to meet.Equipment suppliersWhat part do you play in the buying decision?Depending upon cost of project. Certainly key role in procurement, recommending, and in somecases decision making.
BUYER Chesterfield Borough Council Darren Townsend - Operations Manager T: 01246 345679 E: [email protected] W: www.chesterfield.gov.uk/sport-and-leisure A: Healthy Living Centre, Barlow Rd, Staveley S43 3XROrganisational / Company ProfileChesterfield Borough Council is committed to providing in house leisure service with top qualityfacilies. Part orf the councils vision is to improve the health and wellbeing of its community.How many facilities do you manage?1Any new facilities or changes to facilities planned for the next 12 months?Yes (creation of 2nd studio space)How many facility refurbishments are planned for the next 12 months?1What marketing and/or programme activity do you have planned in the next 12 months?Continue to develop marketing plan with significance placed on social media planning. Also,retention of customers is a key priority for us following success over first couple of months ofopening.What training, development and leadership activity do you have planned in next 12 months?Potential for training within leadership teams, also significant impact within volunteering,apprenticeships, traineeships over next 12 months, particularly in partnership with local college.What categories of suppliers are you interested in meeting?Front of house/booking management systems & reporting, NBS, customer retention, Quest.Please specify any categories of suppliers that you definitely don’t want to meet.Catering, fitness equipmentWhat part do you play in the buying decision?Depending upon cost of project. Certainly key role in procurement, recommending, and in somecases decision making.
BUYER Colchester Borough Council Tim Swallow - Group Manager (Sport & Leisure) T: 01206 282000 E: [email protected] W: www.poolview.co.uk A: Leisure World Colchester, Cowdray Avenue, Essex. CO9 1JBOrganisational / Company ProfileColchester Borough Councils Sport & Leisure department operates four sites in the local area.Leisure World Colchester is one of East Anglia’s largest, most prestigious and comprehensivecentres for sport & leisure and entertainment including the delivery of the catering, marketing,cleaning and building management functions.Two Local Community Sports Centres in partnership with the schools where the centres are based,delivering a mix of facilities on a local level.Colchester Tennis Centre has 9 grass courts and 10 hard courts.The Facilities attract over 1 million visits per year.How many facilities do you manage?4Any new facilities or changes to facilities planned for the next 12 months?Following a successful bid for captital funding late 2015 we will be investing in the following areas:Health & Fitness - Extension to the existing fitness offer.Leisure Pool - Replacement of lockers & cubiclesSpa Facility - Redecoration and Refurbishment of existing features.Catering - Design & Installation of new service points.How many facility refurbishments are planned for the next 12 months?4What marketing and/or programme activity do you have planned in the next 12 months?Ongoing Marketing and Comms particularly concerning the areas of investment.What training, development and leadership activity do you have planned in next 12 months?Customer Service & Sales training for key staff.What categories of suppliers are you interested in meeting?Functional Training Equipment, Lockers/Changing rooms, Catering.What part do you play in the buying decision?Decision maker.
BUYER Corby Borough Council Liz Hudson - Leisure Manager, Healthier Lifestyles T: 01536 464687 E: [email protected] W: www.corby.gov.uk A: Deene House, New Post Office Square, Northants NN17 1GDOrganisational / Company ProfileCorby Borough Council is a small local authority with big ambitions. Huge regeneration and growthis expected to double the population by 2031. The increasing population has brought the firstbudget gym to the town which has impacted upon our membership base.How many facilities do you manage?Corby Borough Council operates 5 facilities including Corby East Midlands International Pool,Lodge Park Sports Centre, West Glebe Pavilion, East Carlton Countryside Park and HazelwoodNeighbourhood Centre.Any new facilities or changes to facilities planned for the next 12 months?Gym development at Corby East Midlands International Pool, Health and Well-Being Centre inwhich there will be a dry side leisure element.How many facility refurbishments are planned for the next 12 months?Corby East Midlands International Pool Gym.What marketing and/or programme activity do you have planned in the next 12 months?A full programme of marketing has been planned with our fitness partners Alliance Leisure.What training, development and leadership activity do you have planned in next 12 months?Health and well-being: awareness sessions, facility operations and training on site specificequipment, NVQ programme.What categories of suppliers are you interested in meeting?New leisure product innovations, health and well-being, fitness and outdoor.Please specify any categories of suppliers that you definitely don’t want to meet.Direct debit collection companiesWhat part do you play in the buying decision?Making recommendations to budget holders, preparation of tenders
BUYER De Montfort University Fiona Dick - Sports Performance Manager T: 0116 257 7449 E: [email protected] W: www.dmu.ac.uk A: The Gateway, Leicester, LE1 9BHOrganisational / Company ProfileDe Montfort University (DMU) is a dynamic institution with a long and vibrant history of improvingpeople’s lives through education.How many facilities do you manage?Beaumont Park Sport Facilities, 1 x 3G, 4 x grass pitches, 1 x clubhouseAny new facilities or changes to facilities planned for the next 12 months?Extension to club houseHow many facility refurbishments are planned for the next 12 months?N/AWhat marketing and/or programme activity do you have planned in the next 12 months?Lots!What training, development and leadership activity do you have planned in next 12 months?Training staff for grounds coursesWhat categories of suppliers are you interested in meeting?Outdoor pitch maintenance and changing roomsWhat part do you play in the buying decision?Decision maker and recommender
BUYER Erewash Borough Council Tim Spencer - Head of Sport and Leisure Services T: 01159072311 E: [email protected] W: www.erewash.gov.uk A: Sandiacre Friesland Sport Centre, Derbyshire NG10 5AEOrganisational / Company ProfileLocal Authority – Sports and Leisure ServicesHow many facilities do you manage?4 leisure centres, a 9 hole golf course and sport and health development services. Developmentservices include sports development, physical activity development and health development.Any new facilities or changes to facilities planned for the next 12 months?None at the momentHow many facility refurbishments are planned for the next 12 months?1 refurbishment of leisure centre changing room currently being planned.What marketing and/or programme activity do you have planned in the next 12 months?We are currently planning a 12 month retention and sales programme for all activites includingfitness gyms, swimming and campaigns to increase participation in sport and physical activity.What training, development and leadership activity do you have planned in next 12months?Reviewing staff training and development for the next 12 months which will include supervisory/management development training i.e NVQ 3 & 4 – and also training for all staff to get a betterunderstanding of sport, health and physical activity development. Looking to introduce a NVQcleaning qualification for cleaning staff.What categories of suppliers are you interested in meeting?All aspect from staff training, new alternative products/ services that can generate income at theleisure centres, secondary spend i.e catering, vending and keep fit.Please specify any categories of suppliers that you definitely don’t want to meet.Fitness gym equipment suppliers, only as we have just procured and wont be ready to reprocurefor at least 2 years.What part do you play in the buying decision?Decision maker
BUYER Finesse Leisure Partnership Alex Bedford - Operations Director T: 07557 115866 E: [email protected] W: www.finesseleisure.com A: 4th Floor Campus West, Welwyn Garden City, Hertfordshire AL8 6BXOrganisational / Company ProfileLeisure Trust based in Welwyn/HatfieldHow many facilities do you manage?5Any new facilities or changes to facilities planned for the next 12 months?Spin room developmentHow many facility refurbishments are planned for the next 12 months?Gym refurbishment at 2 sites, spin room development, possible changing village refurbishment.What marketing and/or programme activity do you have planned in the next 12 months?Further expand into Health and PH projects.What training, development and leadership activity do you have planned in next 12 months?Explore the CIMSPA employer partner scheme.What categories of suppliers are you interested in meeting?Suppliers who could assist us in our fitness upgrade projects.What part do you play in the buying decision?Decision maker to a level, make recommendations to our non-executive board.
BUYER Finesse Leisure Partnership Duwaine Sinclair - Sales & Marketing Director Natalie Palmer - Finance Director T: 07557 115866 E: [email protected] E: [email protected] W: www.finesseleisure.com A: 4th Floor Campus West, Welwyn Garden City, Hertfordshire AL8 6BXOrganisational / Company ProfileLeisure Trust based in Welwyn/HatfieldHow many facilities do you manage?5Any new facilities or changes to facilities planned for the next 12 months?Spin room developmentHow many facility refurbishments are planned for the next 12 months?Gym refurbishment at 2 sites, spin room development, possible changing village refurbishment.What marketing and/or programme activity do you have planned in the next 12 months?Further expand into Health and PH projects.What training, development and leadership activity do you have planned in next 12 months?Explore the CIMSPA employer partner scheme.What categories of suppliers are you interested in meeting?Suppliers who could assist us in our fitness upgrade projects.What part do you play in the buying decision?Decision maker to a level, make recommendations to our non-executive board.
BUYER Halo Leisure Carl Gregg - Group Fitness Manager T: 07415330068 E: [email protected] W: www.haloleisure.org.uk A: Halo Support Centre, Lion Yard, Leominster HR6 8BTOrganisational / Company ProfileHalo Leisure Services Ltd is a not for profit leisure trust managing public leisure facilities in thecounties of Herefordshire, Bridgend and Shropshire.How many facilities do you manage?I am responsible for the management and implementation of systems, processes and servicedelivery standards for the health and fitness operation across all 19 of Halo Leisure's facilities.Any new facilities or changes to facilities planned for the next 12 months?7How many facility refurbishments are planned for the next 12 months?6What training, development and leadership activity do you have planned in next 12 months?Full training and development programme in progress in partnership with Lifetime and MatrixFitness.What categories of suppliers are you interested in meeting?Fitness Equipment, NutritionPlease specify any categories of suppliers that you definitely don’t want to meet.IT software packagesWhat part do you play in the buying decision?Decision maker
BUYER Imperial College London Grant Danskine - Head of Sport T: 07734021850 E: [email protected] W: www.imperial.ac.uk/sports A: Level 5 Sherfield Building, South Kensington Campus SW7 2AZOrganisational / Company ProfileImperial College London – sports department: managing facilities, developing sport at bothperformance level and general particpation and organising general student and staff sport for theUniversity community.How many facilities do you manage?9 facilities are operated by the departmentAny new facilities or changes to facilities planned for the next 12 months?Looking to expand some sports facilities/astro turf pitchesHow many facility refurbishments are planned for the next 12 months?NoneWhat marketing and/or programme activity do you have planned in the next 12 months?We are constantly updating marketing and updating our sport programmesWhat training, development and leadership activity do you have planned in next 12 months?There will be a large effort made on developing staff, which will include leadership and trainingprovision over the next 12 months.What categories of suppliers are you interested in meeting?Astro turf suppliers, general sports centre, pool and sportsground suppliers.What part do you play in the buying decision?Decision maker
BUYER Jubilee Hall Trust Phil Rumbelow - Chief Executive Jon Giles - Operations Director T: 020 7395 4094 E: [email protected] E: [email protected] W: www.jubileehalltrust.org A: 30 The Piazza Covent Garden, WC2E 8BEOrganisational / Company ProfileJubilee Hall Trust is an independent charity which operates four fitness, health and sports centresin central London and delivers outreach programmes to build healthier communities.How many facilities do you manage?4Any new facilities or changes to facilities planned for the next 12 months?None plannedHow many facility refurbishments are planned for the next 12 months?At least one, possibly two sitesWhat marketing and/or programme activity do you have planned in the next 12 months?A wide range, especially community outreach programmes including the Big Dance.What training, development and leadership activity do you have planned in next 12 months?Full training plan currently being developedWhat categories of suppliers are you interested in meeting?Gym equipment; fit-out/design specialists; marketing; programming; trainingPlease specify any categories of suppliers that you definitely don’t want to meet.SunbedsWhat part do you play in the buying decision?Decision maker
BUYER Leeds City Council Steven Baker - Business Manager T: 01132243179 E: [email protected] W: www.activeleeds.co.uk A: Sport & Active Lifestyles, John Charles Centre,Middleton Grove. LS115DJOrganisational / Company ProfileLeeds City Council, in house management of 17 leisure centres.How many facilities do you manage?17Any new facilities or changes to facilities planned for the next 12 months?No new facilities but vision being developed for future development options.How many facility refurbishments are planned for the next 12 months?2What marketing and/or programme activity do you have planned in the next 12 months?Annual marketing planned thorugh working with Alliance leisure, and quartley programme reviewsWhat training, development and leadership activity do you have planned in next 12 months?Gym instructor training, customer service, sales, day to day training, mandortory training etcWhat categories of suppliers are you interested in meeting?Flooring, studio design, branding, equipment, fitness class programmes.What part do you play in the buying decision?Decision maker/recommendations depending on type.
BUYER Mosaic Spa & Health Clubs Dave Courteen - Managing Director T: 07860 719479 E: [email protected] W: www.mosaicgroup.co.uk A: Park Farm, Hethersett, Norfolk, NR9 3DLOrganisational / Company ProfileMosaic employs over 450 staff and has built up a reputation over the past 30 years of operatingfriendly health clubs that are fun to belong to. The company has a culture of promoting staff fromwithin and over 90% of its management team have been promoted into the role. Mosaic have adetailed customer feedback analysis to monitor customer satisfaction. The Company currentlyoperates 18 spas and 16 health clubs. All it’s management contracts are performance related.How many facilities do you manage?Mosaic owns two health club and day spas as well as operating another 23 sites under contractmanagement. These sites are primarily within the hotel sector although Mosaic do operate somecorporate and standalone sites under contract.Any new facilities or changes to facilities planned for the next 12 months?We are working on 5 new sites.How many facility refurbishments are planned for the next 12 months?We have plans to refurbish 3 of our contract management sites.What training, development and leadership activity do you have planned in next 12 months?We currently have over 70 staff working on an Apprenticeship programme that we deliver in house.On average our staff receive 9.8 days training per year. We have our own online training portal andrun a Spa Academy for our developing spa therapistsWhat categories of suppliers are you interested in meeting?AllWhat part do you play in the buying decision?Decision maker
BUYER Mytime Active Matthew Roberts - Operations and Commercial Director T: 07553057658 E: [email protected] W: www.mytimeactive.co.uk A: Lindon House, 155 Masons Hill, BromleyOrganisational / Company ProfileSomething for everyone, from swimming pools, fitness gyms and exercise studios to soft playzones, ten pin bowling and community halls.How many facilities do you manage?16 golf courses, 11 leisure sites, 40 health contracts.Any new facilities or changes to facilities planned for the next 12 months?Refurbishment of a number of sites and venues plus new build golf club house.How many facility refurbishments are planned for the next 12 months?5What marketing and/or programme activity do you have planned in the next 12 months?Broad range of marketing and coms activities covering various media from traditional to digital, alsosignage and branding.What training, development and leadership activity do you have planned in next 12 months?e-learning, succession planning, CPD, leadership accademy.What categories of suppliers are you interested in meeting?Support services, training and development.What part do you play in the buying decision?Influencer
BUYER Newport LIVE Steve Ward - Chief Executive T: 01633 656757 / 07974203098 E: [email protected] W: www.newportlive.co.uk A: Spytty Boulevard, Newport, NP19 4RAOrganisational / Company ProfileNewport Live is your spotlight on sports, leisure and culture in Newport. We offer you six venuesand multiple outdoor spaces to engage in a large number of fitness classes, sports, liveperformances, leisure and cultural activities.How many facilities do you manage?6 plus sports development and arts development programmes throughout the city including schoolsport programmes.Any new facilities or changes to facilities planned for the next 12 months?Potential to add at least one new facility in 2016 – 17 and also remodel a number of facilities andadd new infrastrucutre.How many facility refurbishments are planned for the next 12 months?No major refurbishments - however, planning for the refurbishment and development iscommencing with our partners.What marketing and/or programme activity do you have planned in the next 12 months?12 month marketing strategy in place with new 3 person marketing team. Decision to be taken asto whether to insource design, print planning or to continue to outsource this together withcampaign support.What training, development and leadership activity do you have planned in next 12 months?• Motivational Interviewing Training in place 16 – 17• New Sales training trail programme in place for 16 - 17• Customer Retention training in place of 16 - 17• Management coaching programme in placeWhat categories of suppliers are you interested in meeting?• IT Supplier as reviewing contract for Leisure and Theatre CRM’s in June 2016 for replacement byDecember 2016• Fitness Equipment Suppliers as renew of multiple site hardware will be considered for installationfrom late 2016.• Training / Insight providersWhat part do you play in the buying decision?As CEO of Newport LIVE I am engaged with, strategic and financial decision making. At presentwhilst we do not have Commercial Director I am involved in all commercial and a number ofoperational decisions.
BUYER North West Leicestershire District Council Jason Knight - Leisure Services Team Manager T: 01530 454602 E: [email protected] W: www.nwleics.gov.uk A: Council Offices, Coalville, Leicestershire. LE67 3FJOrganisational / Company ProfileLocal authority – directly managing 2 leisure centres and working in partnership with 3 schools anda parish council to help manage other facilities. Various astro-turf and grass pitches, golf courseand fishing lake. Sports development and health improvement.How many facilities do you manage?2Any new facilities or changes to facilities planned for the next 12 months?Wellbeing CentreHow many facility refurbishments are planned for the next 12 months?1What marketing and/or programme activity do you have planned in the next 12 months?StandardWhat training, development and leadership activity do you have planned in next 12 months?StandardWhat categories of suppliers are you interested in meeting?Fitness Equipment, health interventions, new and innovativeWhat part do you play in the buying decision?Decision maker and make recommendations
BUYER North West Leicestershire District Council Duncan Gibb - Commercial Manager T: (01530) 811215 Ext 328 E: [email protected] W: www.nwleics.gov.uk A: Hermitage Leisure Centre, Silver Street, Whitwick, Leics, LE67 5EUOrganisational / Company ProfileLocal authority – directly managing 2 leisure centres and working in partnership with 3 schools anda parish council to help manage other facilities. Various astro-turf and grass pitches, golf courseand fishing lake. Sports development and health improvement.How many facilities do you manage?2Any new facilities or changes to facilities planned for the next 12 months?Possibly oneHow many facility refurbishments are planned for the next 12 months?Possibly oneWhat marketing and/or programme activity do you have planned in the next 12 months?Various internal and externalWhat training, development and leadership activity do you have planned in next 12 months?Various internal, partnership and externally sourcedWhat categories of suppliers are you interested in meeting?• Purveyors of alternative use for existing facility areas• Health & Fitness based customer interaction / improved customer experience programmes /projects / concepts• VendingWhat part do you play in the buying decision?Decision maker and make recommendations
BUYER One Leisure Brian Gray - Business Manager, Development T: 01480388058 E: [email protected] W: www.oneleisure.net A: One Leisure St Ives, Westward Road, St Ives, CambridgeshireOrganisational / Company ProfileOne Leisure is the leisure arm of the Huntingdon District Council. We are not a trust.One Leisure currently operates in a surplus position and has ambitious plans to expand. We arecurrently working on a refurbishment project at Huntingdon Leisure Centre, soon to open a jointventure fitness club and are seeking to expand fitness operation throughout the district.How many facilities do you manage?We have 5 leisure centres and 1 outdoor sports complex.Any new facilities or changes to facilities planned for the next 12 months?We are refurbishing 1 leisure centre and are contemplating a refresh of all 5 fitness centres.How many facility refurbishments are planned for the next 12 months?1 and 1 new facility.What marketing and/or programme activity do you have planned in the next 12 months?Lots, mostly inhouse but open to discussions!What training, development and leadership activity do you have planned in next 12 months?Looking at establishing an apprenticeship scheme in the company and CPD for staff development.What categories of suppliers are you interested in meeting?Any who can provide an input to our refurbishment and expansion of Huntingdon Leisure Centre.Please specify any categories of suppliers that you definitely don’t want to meet.No catering, no swimming poolsWhat part do you play in the buying decision?Developer of plans, buisness cases for development and investment and recommendationsto the Board.
BUYER Oxford Brookes University Stuart McCarroll - Sport General Manager T: 07500 110527 E: [email protected] W: www.brookes.ac.uk/sport A: BrookesSport, Cheney Lane, Oxford, OX3 0GBOrganisational / Company ProfileBrookesSport is a wholly owned trading enterpise of Oxford Brookes University, with facilities andcentres across three campuses serving nearly 8000 members.How many facilities do you manage?I oversee our business operations across our two leisure centres.How many facility refurbishments are planned for the next 12 months?A refit of one of our campus gyms is planned this summer through an ESPO framework.What marketing and/or programme activity do you have planned in the next 12 months?Currently we are undertaking a review of our sports strategy, so most campaigns are on holdunless related to our qualifications training group.What training, development and leadership activity do you have planned in next 12 months?We are continuing to on site much core leisure training. Where we are undertaking external trainingwe are engaged with CIMSPA, Right Directions and TRP already.What categories of suppliers are you interested in meeting?Gym equipment suppliers and insight tools.What part do you play in the buying decision?Decision maker up to £20k, for the gym refit, it will be a panel decision set against the ESPOframework.
BUYER Physical Activity Facilities Magazine Jake Deadman - Sales Manager Vicky Kiernander - Editor T: 0208 288 1080 E: [email protected] E: [email protected] W: www.pactfacilities.co.uk / www.stable-media.co.uk A: SBC House, Restmor Way, Wallington. Surrey. SM6 7AHOrganisational / Company ProfileThe physical activity facilities magazine is for professionals involved in the planning, design,construction and management of leisure, play and sports facilities.Sport and active play are playing an increasingly important role in tackling the UK’s physicalinactivity crisis. Children as young as five will be targeted as part of the government’s new strategyon sport, announced at the end of 2015, which aims to involve more people in sport and fitness.Physical inactivity is one of the most significant health risks of our age, reaching epidemic levels,and contributing to an estimated 3.2 million deaths globally every year*The sea change that is needed to tackle inactivity in both adults and children through regularexercise means that the play, sports and leisure sectors are undergoing an unprecedentedtransformation. With this comes a challenge in innovation, design, development, delivery,engagement and funding of this new ‘physical landscape’.Brought to you by Stable Media, the official media event partner for SAPCA, and fully supported bythe API, paf magazine showcases the latest new build and redevelopment schemes along with alively mix of news, views and in-depth analysis.Published four times per year in May, June, September and November. Circulation – 5,000 namedindividuals working on active projects including architects, specifiers, contractors, projectmanagers, park and play officers, local authorities, educational facilities, sports and athletics clubs,owners, operators and buyers. As an editorially led publication we would welcome your latest casestudies and press releases for editorial consideration.
BUYER Places for People Leisure Andy Glover - Customer Experience Manager T: 07768 386512 E: [email protected] W: www.placesforpeople.org A: Waters Edge, Riverside Way, Watchmoor Park, Camberley, SurreyOrganisational / Company ProfileFormerly DC Leisure, Places for People Leisure are now a social enterprise and one of the largestoperators in the sector.How many facilities do you manage?120Any new facilities or changes to facilities planned for the next 12 months?3 new builds and refurbs up to total of £10 million.How many facility refurbishments are planned for the next 12 months?15What categories of suppliers are you interested in meeting?Wearables, data capture and CRM and anything cutting edge technologyPlease specify any categories of suppliers that you definitely don’t want to meet.Fitness equipmentWhat part do you play in the buying decision?Decision maker
BUYER Places for People Leisure Rich Millard - Partnership Director T: 07768 386512 E: [email protected] W: www.placesforpeople.org A: Waters Edge, Riverside Way, Watchmoor Park, Camberley, SurreyOrganisational / Company ProfileFormerly DC Leisure, Places for People Leisure are now a social enterprise and one of the largestoperators in the sector.How many facilities do you manage?120Any new facilities or changes to facilities planned for the next 12 months?3 new builds and refurbs up to total of £10 million.How many facility refurbishments are planned for the next 12 months?15What categories of suppliers are you interested in meeting?Wearables, data capture and CRM and anything cutting edge technologyPlease specify any categories of suppliers that you definitely don’t want to meet.Fitness equipmentWhat part do you play in the buying decision?Decision maker
BUYER Serco Leisure Steve Nelson - Contracts Manager National Centres T: 07738895794 E: [email protected] W: www.serco.com A: Bisham Abbey National Sports Centre, Nr Marlow, Berkshire, SL7 1RROrganisational / Company ProfileSerco Leisure has over 20 years experience and manages 70 facilities on behalf of 22 clients,including Community Leisure Trusts, Local Authorities, Universities and the Ministry of Defence.Facilities include Bisham Abbey and Lilleshall National Sports and Conferencing Centres, NationalWater Sports Centre, golf courses, community leisure facilities and dual use centres.How many facilities do you manage?70Any new facilities or changes to facilities planned for the next 12 months?4 new builds, various changes/refurbs planned.How many facility refurbishments are planned for the next 12 months?Approx 12What marketing and/or programme activity do you have planned in the next 12 months?Ongoing marketing plan with monthly activityProgrammes reviewed throughout the year to reflect school holidays/events etc.What training, development and leadership activity do you have planned in next 12 months?Ongoing training opportunities for staff at all levels.Leadership programme in place with Institute of Leadership and Management.What categories of suppliers are you interested in meeting?Customer service, Quest.What part do you play in the buying decision?Make recommendations to Leisure Board and site decision maker
BUYER Serco Leisure Jan Francis - Head of Health, Safety & Quality T: 0771 806 3725 E: [email protected] W: www.serco.com A: 7 Merus Court, Meridian Business Park, Leicester, LE19 1RJOrganisational / Company ProfileSerco Leisure has over 20 years experience and manages 70 facilities on behalf of 22 clients,including Community Leisure Trusts, Local Authorities, Universities and the Ministry of Defence.Facilities include Bisham Abbey and Lilleshall National Sports and Conferencing Centres, NationalWater Sports Centre, golf courses, community leisure facilities and dual use centres.How many facilities do you manage?70Any new facilities or changes to facilities planned for the next 12 months?4 new builds, various changes/refurbs planned.How many facility refurbishments are planned for the next 12 months?Approx 12What marketing and/or programme activity do you have planned in the next 12 months?Ongoing marketing plan with monthly activityProgrammes reviewed throughout the year to reflect school holidays/events etc.What training, development and leadership activity do you have planned in next 12 months?Ongoing training opportunities for staff at all levels.Leadership programme in place with Institute of Leadership and Management.What part do you play in the buying decision?Make recommendations
BUYER Serco Leisure Diane Bagley - Head of Sport T: 0771 819 5343 E: [email protected] W: www.serco.com A: 7 Merus Court, Meridian Business Park, Leicester, LE19 1RJOrganisational / Company ProfileSerco Leisure has over 20 years experience and manages 70 facilities on behalf of 22 clients,including Community Leisure Trusts, Local Authorities, Universities and the Ministry of Defence.Facilities include Bisham Abbey and Lilleshall National Sports and Conferencing Centres, NationalWater Sports Centre, golf courses, community leisure facilities and dual use centres.How many facilities do you manage?70Any new facilities or changes to facilities planned for the next 12 months?4 new builds, various changes/refurbs planned.How many facility refurbishments are planned for the next 12 months?Approx 12What marketing and/or programme activity do you have planned in the next 12 months?Ongoing marketing plan with monthly activityProgrammes reviewed throughout the year to reflect school holidays/events etc.What training, development and leadership activity do you have planned in next 12 months?Ongoing training opportunities for staff at all levels.Leadership programme in place with Institute of Leadership and Management.What part do you play in the buying decision?Make recommendations
BUYER Sheffield City Trust Group Lorenzo Clark - Director of Operations T: 0114 2233842 E: [email protected] W: www.siv.org.uk A: 23 Carbrook Hall Road, Sheffield S9 2EHOrganisational / Company Profile7 Hills Leisure Trust (7 Hills) was incorporated as a company on 25 January 2012 and commencedtrading on 2 April 2012. It is a registered charity. 7 Hills is a subsidiary charity of Sheffield CityTrust (SCT). SCT has two other wholly owned subsidiaries: Sheffield International Venues Limited(SIV) and Phoenix Sports Limited (PSL) (not shown on chart above for clarity). SIV has a whollyowned subsidiary: SIV Enterprises Limited (SEL). 7 Hills has a wholly owned subsidiary: 7 HillsCommercial Limited. PSL is a company limited by guarantee, but not a charity. SIV, SEL and 7Hills Commercial Limited are companies limited by share capital (all 100% owned by theirimmediate parent company).SCT and SIV have jointly owned and managed leisure and entertainment venues in Sheffield since1991. The number of venues has grown from four in the 1990s to sixteen in 2012. SIV deliverscharitable activities as agent for SCT and commercial activities as principal.How many facilities do you manage?16 venues, 8 of which are leisure, 5 golf coures and 3 entertainment venuesAny new facilities or changes to facilities planned for the next 12 months?Currently working on projects at Hillsborough Leisure Centre, Springs Leisure Centre, Derby GolfCourse and Tapton Park Golf CourseHow many facility refurbishments are planned for the next 12 months?1 at present, Springs, HLC x 2 capital schemesWhat marketing and/or programme activity do you have planned in the next 12 months?Usual programme changes and marketing activity nothing additional at this stage, but linked toschemes above this could change.What training, development and leadership activity do you have planned in next 12 months?Again nothing new at this stage.What categories of suppliers are you interested in meeting?Fitness, Flooring, Leighting, AV/Sound, RetailWhat part do you play in the buying decision?Decision maker
BUYER South Downs Leisure Duncan Anderson - CEO T: 01903 502237 E: [email protected] W: www.southdownsleisure.co.uk A: Worthing Leisure Centre, Worthing BN12 4ETOrganisational / Company ProfileSouth Downs Leisure is a new leisure trust based in Worthing operating 5 sites and supporting thecouncil to deliver health & wellbeing initiatives.How many facilities do you manage?5Any new facilities or changes to facilities planned for the next 12 months?IT support and systems, gym equipment tender, refurbishment of main dry side and developmentof paddling pool.How many facility refurbishments are planned for the next 12 months?Worthing Leisure Centre complete regeneration and development of paddling pool area atSplashpoint Leisure Centre.What marketing and/or programme activity do you have planned in the next 12 months?Promotion of conferences, events, holiday programmes, wellbeing initiatives and generic centresports activities.What training, development and leadership activity do you have planned in next 12 months?Customer care training, IT support and systems, exercise referral, mentoring scheme, staffdevelopment and support.What categories of suppliers are you interested in meeting?Diversity within the leisure centre and new ways to develop our facilities whilst promoting health &wellbeing.What part do you play in the buying decision?Decision maker for large projects and make recommendations to the board.
BUYER South Downs Leisure Lynda Nurse - Business Development Director T: 01903 905050 E: [email protected] W: www.southdownsleisure.co.uk A: Worthing Leisure Centre, Worthing BN12 4ETOrganisational / Company ProfileSouth Downs Leisure is a new leisure trust based in Worthing operating 5 sites and supporting thecouncil to deliver health & wellbeing initiatives.How many facilities do you manage?5Any new facilities or changes to facilities planned for the next 12 months?IT support and systems, gym equipment tender, refurbishment of main dry side and developmentof paddling pool.How many facility refurbishments are planned for the next 12 months?Worthing Leisure Centre complete regeneration and development of paddling pool area atSplashpoint Leisure Centre.What marketing and/or programme activity do you have planned in the next 12 months?Promotion of conferences, events, holiday programmes, wellbeing initiatives and generic centresports activities.What training, development and leadership activity do you have planned in next 12 months?Customer care training, IT support and systems, exercise referral, mentoring scheme, staffdevelopment and support.What categories of suppliers are you interested in meeting?Centre development, marketing, fitness equipment, software developers and training.Please specify any categories of suppliers that you definitely don’t want to meet.Direct debit suppliersWhat part do you play in the buying decision?Decision maker
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