AI IS TRANSFORMING CUSTOMER SERVICE

TechSee Augmented Vision Ltd.

Publications : 0
Followers : 0

AI technologies have successfully transformed customer care, using smart automation to provide win-win solutions for both customers and agents. Fueled by more than 300% growth in AI investments, these technologies have delivered cost reductions of $68 billion, enhanced CX with 85% of customer interactions expected to be through robots by 2020, and increased agent productivity with 80% of executives reporting that they believe that AI will improve employee performance going forward.

Like this book? You can publish your book online for free in a few minutes!

Create your own flipbook

View Text Version Likes : 0
Category : All Report

Follow
Upload
0
Embed
Share

AI IS TRANSFORMING CUSTOMER SERVICE