Aug 20' Rink Rat

Since 1972 NEISMA has disseminated technical information and con- ducted seminars on rink equipment, energy, air quality, marketing, skating programs, maintenance and safety. NEISMA provides the pro- fessional rink manager with the technical information needed to oper- ate a safe, efficient and profitable facility.

President’s Message by EJ Gottwald, CIT, CAO, CAP, CAM I hope everyone is doing well during the new normal we are living in. It’s hard to believe we are already in August, this summer seems to be flying by and hopefully some have opened the doors to your customers or are at least getting ready to. I know many of us, while being shut down, have been busy doing upgrades and much needed maintenance projects in your buildings, since it is not often a facility is shut down for extended periods of time. I think it’s safe to say, we are all try- ing to make the most out of this unique and unforeseen circumstance. First off, I would like to thank Eric Dursin, Marissa Trott and John Zullo for organizing and continuing to manage the bi-weekly zoom meetings, as well as, John Monteleone and the US Ice Rink Association, for moderating and hosting the sessions for us. The goal of these meetings is to provide our members with resources but also a platform to share what each facility or vendor is up to! I hope those who have been able to attend these meetings have enjoyed them and find them beneficial. Moving forward in August we are going to be switching the day to every other Tuesday at 3pm. NEISMA has been working with our local state governments and their youth sports task forces to better help them better understand the “Ice Life” and give them information and sugges- tions on how we can modify operations, in an effort to speed up the reopening of our industry in a safe manner. Every state is handling the release of their information/plans for reopening differently. Working with so many different state governments presents its’ own challenges, each having their own concept of what/who an ice rink serves. Since NEISMA represents about 11 states in the Northeast we have had quite a bit of help from member rinks getting together and forming a rela- tionship with their respective task force. We appreciate all their support and willingness to jump in and assist us. We were hoping to see everybody again at our fall conferences throughout the region but have made the decision to host these events virtually through zoom meetings. We are still working out the details of the meeting as prior conferences included facility tours and some hands-on events. We are hoping to have this information finalized with an agenda in the coming weeks, stay tuned for more information! As of right now our scheduled Spring Conference and Trade Show at Gurneys in Newport, RI is on. We had an exciting lineup for this past April, while we were disappointed to have to post- pone the conference, we look forward to bringing all that excitement to next spring! We are hoping that by April 2021 we can move forward as planned, it would be great to see everyone. I hope that the remainder of the summer is relaxing for you and your families, and that we can return to a somewhat normal way of life soon. Best, EJ Gottwald

INSIDE THIS ISSUE Meet Our Board Page 5 Fall Virtual Conference Program Page 6 Spring 2021 Conference Page 7 Making Lemonade Page 8 EPA Update Page 10 The Voice of the Game Page 13 Destined for the HHOF? Page 18 A NEISMA Tid Bit Page 20 All Things Ice Word Search Page 27 2019-2020 Members Page 30-31 Membership Renewal Information Page 32-33 THE RINK RAT Views expressed herein, including all articles and advertising regarding any product or service have not been approved or endorsed either by NEISMA or by the NEISMA Board of Directors or by the pub- lisher of the Rink Rat. Accordingly, they should not be construed by anyone for any purpose as repre- senting the policy of either NEISMA, its Board of Directors nor as an endorsement of any product or service. Articles may not be reproduced without permission. NEISMA NEISMA is a professional service organization, organized to provide the ice skating industry with edu- cation and training. Since 1972 NEISMA has disseminated technical information and conducted semi- nars on rink equipment, energy, air quality, marketing, skating programs, maintenance and safety. NEISMA provides the professional rink manager with the technical information needed to operate a safe, efficient and profitable facility. The NEISMA Board of Directors is not a testing lab for vendors or their products. We are not responsible for vendor representations or errors. We neither endorse or recommend any vendors products.



Meet Our Board of Directors PRESIDENT VICE PRESIDENT 2ND VICE PRESIDENT TREASURER EJ Gottwald Tom Ferguson Eric Dursin Michelle Stenberg CIT, CAO, CAP, CAM Safehold Special Risk Inc. Schneider Arena Quincy Youth Arena OPERATIONS MANAGER 230 Commerce Way, Suite 230 Providence College 60 Murphy Memorial Dr. FMC Ice Sports Portsmouth , NH 03801 1 Cunningham Square Quincy, MA 02169 100 Schoosett Street, BLG 3 Providence, RI 02918 Pembroke, MA 02359 [email protected] [email protected] P: 603-570-5216 [email protected] P: 617-479-8371 [email protected] F: 855-529-7684 P: 401-865-2331 C: 781-215-1260 P: 781-312-5024 SECRETARY BOARD MEMBER BOARD MEMBER BOARD MEMBER Thomas Walsh George Arnaoutis Rob Harkins Tom Morton Boston College Athletic Facili- Yale University University of Pennsylvania Morton & Morton ties |ngalls Rink 3130 Walnut Street 200 Jackson Street, 140 Commonwealth Avenue 73 Sachem Street Philadelphia, PA 19104 Box 700 Chestnut Hill, MA 02467 New Haven, CT 06511 [email protected] Zebulon, GA 30295 [email protected] [email protected] [email protected] w: 215-898-1923 P: 770-567-8534 P: 617-552-0137 P: 203-430-0662 c: 302-249-6100 F: 770-567-3786 C: 617-594-1205 F: 203-239-9244 BOARD MEMBER BOARD MEMBER COMMUNICATION DIRECTOR ADMINISTRATIVE DIRECTOR Ed Peduto William Vecchio John Zullo Marissa Trott, CIRM Burbank Ice Arena 11 Scotland Ave . NEISMA 51 Symonds Way Salem, NH 03079 Warrior Ice Arena P.O. Box 290595 Reading, MA 01867 [email protected] 90 Guest Street Wethersfield, CT 06109 P: 617-892-0200 Brighton, MA 02135 [email protected] [email protected] P: 781-942-2271 [email protected] P&F: 888-234-3968 F: 781-942-0423 P: 401-345-2334

NEISMA 2020-2021 Program Our Fall Conferences are going VIRTUAL! Join us for our VIRTUAL conferences Wednesday October 7th and Wednesday October 14th Time: 9:00-11:00 am *Must pre-register. Only active 2020-2021 NEISMA members will be permitted to register. This conference is FREE! Sponsorship Opportunities Available!  Brand Recognition  Social Media Promotion  Email Blast Inclusion Inquire for more information, email us [email protected] or [email protected]

NEISMA 2020-2021 Program Spring 2021 Conference & Trade Show SAVE THE DATE! Gurney's Resort, Newport RI, Sunday April 25- Wed, April 28, 2021. The annual NEISMA Golf tournament at the Newport National Golf Course will be held on Monday, April 26, 2021 If you still haven’t received a refund or credit for the 2020 Spring Conference, please contact [email protected]. Thank you for your patience during this time and we look forward to seeing you soon!

Making Lemonade By: Marissa Trott, CIRM How many times have you heard by creating new positions. We were hav- someone say, “when life gives you lem- ing conversations about careers, 401K’s ons, make lemonade?” I like to consider and retirement, conversations most are- myself an optimistic and positive person, nas never have or at least are rare in our but I’ve definitely experienced times in industry. the last few months where I want to bang my head against the wall and give Then came March 13, 2020, the rink is up. I found it hard to see the tall, tasty shut down…no programs, no events, no glass of lemonade coming from the lem- hours for the staff, just expenses. I think on’s life had just handed us. we all may have underestimated the length of time the world would be im- Recently, I’ve heard stories of rinks, pacted and the devastating effects it near and far, struggling to keep their would have on our business’s. We were businesses alive. Living in fear, that if the now asking our- world doesn’t return to normal soon, their businesses may never recover. At (Continued on Page 30) our facility we are constantly trying to reinvent our business to maximize our (Continued on page 28) offerings in order to generate more reve- nue, create more jobs, and provide a safe and enjoyable experience for our guests. While this is something we have done regularly since opening in 2016, we really found ourselves back to the draw- ing board since COVID-19 struck the world so unexpectedly. We have been very successful in the last 4 years build- ing relationships, gaining rapport with our clients, finding unique ways to utilize the facility, and getting to a point where the programs we did have to offer were selling out! Through this success we were able to continually build our staff

A man goes ice fishing for the first time. All of a sudden, he hears a loud voice: “There are no fish under the ice!” He ignores it an moves to another area, cuts a hole, and tosses his line in. Again, he hears the booming voice: “There are no fish under the ice!” The man looks up nervously and asks, “Lord? Is that you?” “No, this is the rink manager!” Submitted by: Tom Morton Originally printed in the American Legion Magazine, July 2020

EPA Initiative Continues to Improve Safety of Ammonia Refrigeration Facilities in New England 7/23/2020 So far, EPA has reached hundreds of facilities, including ice rinks, through In 2018, the U.S. Environmental Pro- trainings and informative letters and tection Agency (EPA) launched a pilot emails. EPA has also issued information initiative to improve compliance with the request letters to 50 companies and en- General Duty Clause under the Clean Air tered into Expedited Settlement Agree- Act Section 112(r)(1) at New England fa- ments (ESAs) with seven facilities that cilities with small ammonia refrigeration had not yet completed process hazard re- systems. Section 112(r)(1) of the Clean Air views. Also, EPA learned from course Act aims to prevent accidental releases of evaluation forms that more facilities substances that can cause serious harm planned to conduct a process hazard re- to the public and the environment. Facili- view. ties that fail to comply with the require- ments put facility personnel, employees Read more about EPA Region 1’s GDC of adjacent businesses, emergency re- Initiative at: https://www.epa.gov/ sponders, and the local population and newsreleases/epa-initiative-continues- environment at risk of harm from such improve-safety-ammonia-refrigeration- releases. facilities-new-england Through its GDC Initiative, EPA Re- Read more from EPA Region 1 about gion 1 is working to improve compliance ammonia safety for ice rinks: https:// with the first GDC requirement -- that www.epa.gov/indoor-air-quality-iaq/ facilities must identify hazards that may ammonia-safety-new-england-ice-rinks result from accidental releases using ap- propriate hazard assessment techniques. Read more from EPA Region 1 about While the GDC Initiative is focused on Emergency Planning and Community facilities with more than 1,000 lbs of am- Right-to-Know Act (EPCRA) Tier 2 Re- monia, all facilities with regulated and porting for ice rinks: https:// other extremely hazardous substances, www.epa.gov/indoor-air-quality-iaq/ including ammonia, need to comply with ammonia-safety-new-england-ice-rinks the General Duty Clause, including a Pro- cess Hazard Review. The effort has in- cluded ammonia safety trainings for ice rinks and other ammonia refrigeration facilities across New England. EPA will offer trainings related to the Process Haz- ard Review in the coming year.





The Voice of the Game By: Adam Busalacchi. CIT CAP CAM CAO Throughout the sports world, we The latter, whose trademarked have our favorite announcers. In hockey “Lets Play Hockey” echoed from the there was Gary Thorne to Mike “Doc” sound systems of not only BU’s Walter Emrick, locally Fred Cusack to Jack Ed- Brown but also Agganis Arena and was a wards. We sit down to enjoy the game fixture at the Garden for the Beanpot, and listen to their call with as much pas- Hockey East, and MIAA tournaments. sion for the game in calling it as we do He was also responsible for me becom- watching it. But then there’s the other ing a PA announcer myself. During my type of announcer, the one at the arena younger years I needed – the public address a summer job. I was al- announcer. ready accustomed to running the scoreboard The PA an- but in no way did I ever nouncer gives the consider myself capable spectators at the of announcing. Not on a arena the starting live mic, not with an lineups, asks them arena listening. Thanks to rise for the Na- to Mr. Prior I was able tional Anthem, in- to do it, he coached and forms them whose mentored me until I was car is parked illegal- comfortable and confi- ly, and of course conveys who scored the dent on the mic. Thanks last goal and who garnered the assists. to him it became more than a summer The Bruins have been fortunate to have job, more than just a hobby, it was a Jim Martin as their PA Announcer and passion for me. It was a lot of fun. I have there have been many across the differ- been told I have done a good job, but, ent levels that have taken the mic. Two especially in the beginning, it was nerve- that stand out as perhaps two of the best wracking coming across a name tougher were the late Joel Perlmutter and Jim than my own. My job wasn’t just to con- Prior. They worked countless events at vey the lineups or who scored to the every level in the area and whose voices crowd, it was to give each player were instantly recognized and remem- bered. (Continued on Page 14)

(Continued from page 13) the Russian national anthem for a HNIB game only to find out it was the Ukraine his/her earned due, with- anthem (oops) to losing my voice during out messing up their name. a game, I have had a “Being right up in to actually being hit in the head with an errant puck lot of fun while announcing (that may explain a lot). over the front of the action I was scheduled to decade and announce the MIAA D1 and 1A games this past a half or so with a raucous year before the corona- announcing. virus caused those games to be cancelled. I do not From HNIB summer tour- crowd behind me know when, or if, I’ll be naments at Merrimack able to get behind the mic again. Regardless if I College, to Catholic Me- don’t, it has been a fun ride, and if I can do it, cer- morial games at Walter was always a great tainly anyone could! Brown Arena, all the way to the MIAA tournaments feeling and more at Tsongas Center and the TD Garden itself. Being fun than I could right up in front of the ac- tion with a raucous crowd have imagined. “ behind me was always a great feeling and more fun than I could have imag- ined. I was fortunate enough to announce college games (hockey, baseball, and football) and my father’s team’s final championship victory at the Garden. To my knowledge I am the only person to be the PA announcer at the TD Garden, Fenway Park, and (the new) Yankee Stadium. Of course there have been some “interesting” moments along the way, from being tasked finding

From the Exchange tab on NEISMA.com; Place your rink items for sale or look for items to buy. Add your own listing by clicking the \"Add New Item\" button at the top of the page. This will bring up a simple form where you can enter information about your item and even an optional photo. After submitting the form, you will receive an e -mail with a key number you use to confirm your listing. Once confirmed, your item will be immediately added to the exchange. It's that simple and there's no waiting. Take advantage of Nuts & Bolts E-mail function on NEISMA.com. Let us search our entire network of rink professionals, for answers to your questions. Get responses to your questions directly back via your e-mail address. This vast resource of experience will provide easy access to the information you are looking for. Just E-mail Nuts and Bolts ([email protected]) a question on a problem or issue you have. All ques- tions will be moderated, meaning that all e-mails will be approved by NEISMA before being distributed. An active NEISMA membership is required.



Stay in the KNOW with NEISMA ZOOM Meeting VI & VII Join us on Tuesday, August 4, 2020 at 3:00 p.m. & Tuesday August 18th at 6:00 p.m. as NEISMA and the United States Ice Rink Association continue our bi-weekly zoom series. Each meeting will last 1 (one) hour and we will continue dis- cussing re-opening our arenas. If you have a topic or question you'd like to discuss on this call, email [email protected]! Register in advance for this meeting: August 4th 3:00 pm Registration Link August 18th 6:00 pm Registration Link Reminder: Only active NEISMA members can register. Those unaffiliated with NEISMA will be blocked from attending.

Destined for the Hockey Hall of Fame? Written By: Ed Peduto As a child, the wonderment that I had Hockey Hall of Fame had a building! watching paddles and chains fill early snow tanks, demands that I try to do my Zamboni resurfacers would soon be cir- part for the recognition of what Frank J. cling ice sheets throughout the world! (As Zamboni did to CHANGED the game. Be- a side note, Shore insisted the machine low I’ve comprised a list of “10 Bolts” or would make a ridge in the ice with each reasons why I believe that Frank J. Zam- pass, and late-Zamboni salesman Bob boni should be in the Hockey Hall of Skrak offered Eddie “100 of my dollars to Fame. This article is based on my sole 1 of yours that there will be no ridge.” opinion and is not written on behalf of There were no ridges but rink lore says my arena, NEISMA, or any other party. Eddie has yet to pay the bet! Eddie did buy the Zamboni!) CLICK, CLICK, CLICK, CLICK, CLICK, CLICK, CLICK, CLICK, BOLT 2 – Still innovating CLICK, CLICK. Frank’s invention was an easy sell to Around the world, ice rink personnel most rink owners who sought the time- rejoice at the sound of 10 bolts being af- saving, labor-saving invention for their fixed to a freshly sharpened or new 77” buildings. Frank’s comment to rink own- ice resurfacer blade. This delicate rou- ers, of which he was one, was that “the tine, performed at least weekly, provides principal product you have to sell is the the fastest sheet of ice on which one will ice itself.” His machine made the ice ever skate. Since hockey is played on that much better than those rinks without it, ice, and Frank Zamboni’s creation contin- and rink owners waited impatiently for ues to resurface hockey rinks around the their machines to arrive! world, I will provide “10 Bolts” worth of reasons that Frank J. Zamboni should be Zamboni has had electric machines enshrined into the Hockey Hall of Fame. since 1960, snow dumping machines in the 60s, board brushes in the 1970s, and BOLT 1 – He’s the original most recently added laser ice leveling, airless water spraying and lithium-ion It is well known that many rink owners, batteries to their machines! This is NOT including HHOFer, curmudgeonly Eddie your father’s Model A Ice Resurfacer! Shore were trying to mechanize the tedi- ous resurfacing process, but Frank J. BOLT 3 – Still family run Zamboni received the patent for his Mod- el A Ice Resurfacer in 1949, before the Frank’s children, grandchildren and great-grandchildren still play an active (Continued on Page 21)



A NEISMA Tid Bit By: Tom Morton No doubt many of our NEISMA members may have a vegetable garden as my wife Sonya does. One of the first items she plants every year are tomatoes. So this interesting NEISMA Tid Bit is, for those of our membership who do plant a gar- den. As an attorney one item about tomatoes that caught my attention was the legal status of tomatoes as here-in after-stated. But first a short synopsis regarding the history of tomatoes. Tomatoes were first introduced in Europe in the 16th century. They were first called \"Love Apples\" and grown as shrubs, some Northern Europeans thought they were poisonous. For a long time even up to today the question was whether they were a fruit or a vegetable. Now comes the part that as an attorney caught my attention. In 1893 the Supreme Court decided that a tomato is a vegetable. That decision seemingly settled the issue or did it?

women. 75 have or had direct ties to the NHL and 30 more have ties to Canadian hockey. A mere 7 hail strictly from Euro- pean or American hockey circles. With factories in the United States, Canada and Europe, Frank’s company continues to serve hockey played world- wide. It is time this American-born inven- tor joins the “Builder’s” enshrined in the HHOF!” BOLT 6 - Industry-wide supporter of industry organizations role in the company. His son Richard, I dare say that not an ice rink organiza- who as a youngster delivered machines by tion has existed that did not list “Frank J. train with Frank, now well into his 80s, Zamboni & Co., Inc” as a Member in good continues to be at the factory at least standing. This includes the Facilities Op- weekly. erations Management Association , whose stated mission is “To advance the field of Bolt 4 - “The Zamboni” - integral play and safety standard within the NHL part of hockey jargon through continuing education and the transfer of knowledge for our members.” Regardless of what brand of machine Frank, and those that came after him, resurfaces the ice, announcers, players present at seminars whenever asked, and and coaches utter “here comes the Zam- generously sponsor ice rink industry boni,” players get checked into the events. “Zamboni gate,” snack bar attendants know they’ll be busy during “Zamboni BOLT 7 - Does Frank rank up there time” and the rink attendant is often with the other “Builders?” found in the “Zamboni room.” Two of the 112 “Builders” are singled Bolt 5 – Worldwide Company, out for their advancements to the actual Worldwide “HOCKEY” Hall of game/rules of hockey. Francis Nelson Fame (HHOF 1947), a Toronto Globe writer and executive of the Ontario Hockey Associa- I’ve been told repeatedly that it is NOT tion learned that Australians were using the NHL Hall of Fame, it is NOT the Ca- netting between the posts of their soccer nadian Hockey Hall of Fame, it is simply and field hockey goals. Nelson oversaw the “HOCKEY HALL OF FAME” encom- the manufacture of many styles of netting passing hockey played all over the world. before settling on the proper net for With the 2020 class, the “Builders” sec- Hockey Goals. Fred Waghorne (HHOF tion of the HHOF includes 112 men and 1961) was a 50 year referee who, after suf- fering many cut shins from placing the (Continued on Page 23



puck between the centermens’ sticks, in- me. While Frank died in 1988, his son vented the “dropping of the puck” a much who rode the delivery trains to many an safer system for the linesman charged NHL facility is still around to see his fa- with that task. When fans began to con- ther’s efforts rewarded in hockey perpetu- fuse the opponents by ringing cowbells of ity. their own (referees used cowbells in the day), Waghorne came up with the shrill Bolt 9 - Appeals to Skaters and non- whistle still in use today. Their contribu- skaters alike tions are not to be taken lightly, but shouldn’t the inventor of the automated Hockey players of all ages come out of machine which smooths the playing sur- the locker room to watch the Zamboni’s face far more efficiently and uniformly progress, often shouting into the locker than prior systems also be recognized room to alert the other players, with Hockey Hall of Fame enshrinement? “Zamboni’s on its last pass,” indicating warmups will begin soon. Peanuts car- Bolt 8 – Why now? Why NOT now? toonist and rink owner Charles Schultz often referenced the Zamboni in his work. Providing continuously improving ice The highest compliment he paid Frank’s resurfacers to rinks around the world for machine was when he put these words in over 70 years seems like reason enough to the mouth of Charlie Brown - “Three (Continued on Page 24)

things in life people like to stare at, a We want to hear from crackling fire, a flowing stream and a our members! Submit Zamboni clearing the ice.” High praise an article and be fea- indeed! tured in our quarterly Bolt 10 – Show some Zamboni driv- publication! er love Putting Frank J. Zamboni into the Hockey Hall of Fame does not just reward him for his ingenuity. Every arena em- ployee that has greased the augers, changed the blade or filled the water tank has a tie to Frank J. Zamboni. He was the first, he secured the patent and his legacy lives on in so many of us today! And there you have it, my 10 Bolts for putting Frank J. Zamboni into the Hockey Hall of Fame. I’ve watched the magic of snow falling off the chains of the early Zambonis, I’ve seen the laser levelers and FastIce systems on battery powered mod- ern resurfacers, I’ve sung along with the Minnesota-based band the Gear Daddies as they’ve sung “I Wanna Drive the Zam- boni,” I want to see Frank J. Zamboni en- ter the Hockey Hall of Fame, I hope that you do, too! If you would like to also see Frank en- tered into the HHOF, you can submit a letter to the selection committee! Submissions can be mailed to: Hockey Hall of Fame Atten: Selection Committee 30 Yonge St Toronto, ON M5E1X8 Canada



Send your job opening to [email protected]. NEISMA will email blast it out to the our entire database of rink professionals (an active NEIS- MA membership is re- quired). An email blast will ensure you get a good num- ber of qualified candidates to chose from.



selves the same question I think every- We communicated…A LOT! Not only one was asking…what do we do now? with our team, but with our guests. We How will we recover the lost revenue? wanted to hear what their concerns Will we be able to keep our staff on were and how they were all doing, af- payroll? Even worse were the an- ter all we wouldn’t be successful with- swers…there’s nothing we can do but out them! Daily zoom meetings helped wait, we probably won’t ever recover keep our team in constant contact and the lost revenue, and queue the fur- kept the wheels turning. We had to lough’s…just devastating. So now what? look at our situation and figure out The only thing we could do is take ac- what changes we could make to re- tion, here’s what we did: gain our success. A huge factor for us was making sure that we did every- thing right. Once we re-opened we were not going to be shut down for an- ything under our control. Plan for the worst and hope for the best! We had to figure out how to regain some financial control. We took a look at all the controllable operating ex- penses and made the difficult decision to take our ice, while this saved us sev- eral thousands of dollars, we had to be ready at the drop of a puck (you see what I did there?) to put the ice back in whenever the Bruins needed it! We changed our air handling and rink light- ing schedules, and purchases were limited to emergencies or project relat- ed expenses. Next was payroll, we had to furlough our part time staff and coaches, dropping our staff down to just 10 team members (originally 50+). Our essential staff, later named “Project Squad 2020” created and prioritized a

list of projects we needed to do in the It’s obvious we have a long way to go facility that we usually cram into a brief before we can consider things “normal” shutdown each June after the NHL again, but one thing for I can say is that season is over. They worked on a rotat- our team is doing the best we can do, ing schedule to get these done, the to make lemonade. All we can do is try! building now looks like it did, if not bet- ter, than when we opened the doors in We are thinking of all of the other fa- 2016. cilities and businesses who are also go- ing through this and look forward to On the administrative side we had to hearing stories of them regaining their re-evaluate and reforecast. Basically success! If you would like to share your our 2020 budget was a bust. It was time pandemic story, please email it to to plan for a very different summer, and [email protected]. then start to have a plan A, B and C for the fall. We decided that upon re- opening the best way to ensure our new policies and procedures were go- ing to work, was that we would have to test them all ourselves. We needed to modify our programs and expand the number of sessions we offered since the number or participants per sheet of ice was so limited. Having our team create the communication materials, direct and enforce the new traffic pat- terns, and provide the on-ice instruc- tion, would give us the control we needed to make sure nothing went haywire. Well, it worked, and slowly we have begun allowing outside users to rent the ice for their own programming. Our team is working to reforecast what the remainder of 2020 will look like and also begin the daunting task of creating next years’ budget.

PUBLIC / PRIVATE RINKS Hyannis Youth & Com Center Stoneham Arena Ice Rink Events Terry Connors Rink Aleixo Arena, FMC Ice Vault Arena The Edge Sports Center Armstrong Arena, FMC Iceland - New The Forum, City of Presque Isle Asiaf Arena, FMC Jack Kirrane Rink The Greater Canandaigua CC B.O.R. Ice Arena - New James W. Campion III Rink The Ice Center Blackstone Valley IcePlex, FMC JFK Coliseum The Skating Club of Boston Breakaway Ice Center Jim Roche Arena, FMC The Skatium Brigdewater Ice Arena John A Ryan Skating Arena The Wharf Ice Rink Buffone Arena, FMC John Gallo Arena Tony Kent Arena Burbank Ice Arena Kirk S Nevin Ice Arena Troubh Ice Arena Burlington Ice Palace, FMC Maine Ice Vault Union Arena Community Center Cambrdge Skating Club Martha's Vineyard Ice Arena Valley Forum Ice Rinks Central Vermont Memorial CC MassMutual Center Valley Sports Arena Charles Moore Arena McVann-O'Keefe Memorial Rink Veterans Arena, FMC Chelsea Piers Connecticut Merrill Fay Arena Veterans Memorial Ice Skating Rink, Churchill Rink Mid-Hudson Civic Center WH City of Chilliwack Nantucket Ice Company Wallace Civic Center, FMC Clinton Arena Nashoba Valley Olympia Waltham Veterans Mem Rink Collins Perley Sports Center Navin Arena, FMC Warrior Ice Arena Collins/Moylan Arena, FMC Connery Nelson Withington Watertown Municipal Arena Rink, FMC Skating Facility Wendell A. Barwood Arena Cronin Rink, FMC New England Sports Management Westchester Skating Academy Dix Hill Ice Rink NorthStar Ice Sports Wissahickon Skating Club Dorothy Hamill Rink Northwell Ice Center William L.Chase Arena, FMC Dorset Park Skating Norway Saving Bank Arena Wonderland of Ice Douglas N. Everett Arena Oaks Center Ice Zapustas Ice Arena Dover Ice Arena Ocean Ice Palace Driscoll Skating Arena, FMC Olympia Ice Center UNIVERSITIES / E. F. Loring Ice Arena Optimist Ice Arena COLLEGES Edora Pool Ice Center Paramount Iceland Amherst College Essex County South Mountain Pilgrim Skating Arena Babson College Essex Skating Facility Pop Whalen Arena Boston College Falmouth Ice Arena Porrazzo Arena, FMC Boston University Fitzpatrick Arena, FMC Quincy Youth Arena Bowdoin College Gardner Veterans Arena, FMC Ralph Walker Rink Brown University Gordon Paquette Arena Raynham IcePlex, FMC Castleton University Greenheck Field House Robert Crown Community Center Curry College Greenwich Skating Club Revolution Ice Centre Dartmouth College Hatfield Ice Arena Simoni Ice Rink, FMC Harvard University Hetland Arena, FMC Skate 3 Arena Holy Cross College Hobomock Arenas Skylands Ice World Niagara University Holland Arena Smead Skating Rink, FMC Northeastern University Horgan Arena, FMC Smithfield Municipal Ice Rink Plymouth State University HPP Rinx, Inc Sport-O-Rama Ice Rinks Princeton University Stamford Twin Rinks Providence College

Quinnipiac People's Untied Center ORFA LSK Enterprises Rochester Institute of Tech. Saint Anselm College Philip Siena Mayekawa USA SUNY Brockport SUNY Broome CC US Ice Rink Association Miller Refrigeration SUNY Cortland University of Connecticut WIAMA Mollenberg Betz University of Delaware University of Pennsylvania Morton & Morton Attorneys University of Rhode Island Yale University VENDORS Munters / Ei Solutions PREP SCHOOLS New England Ammonia Safety Berkshire School Accent Refrigeration New England School Services Brooks School Buckingham Browne & Nichols All-American Arena Products New England Sports Sales / School Choate Rosemary Hill School American Athletic Shoe Blade Master Eaglebrook School Methuen Ice Rink American Insurance Agency North Atlantic Refrigeration Middlesex School Millbrook School American Refrigeration Company Northstar Mechanical Milton Academy New Hampton School Arena Warehouse NorthStar Refrigeration Newton Country Day School Phillips Academy ArenaServ Paris-Kirwan Associates Proctor Academy Rye Country Day School Athletica Sports Systems Precision Industrial Services St. Paul's School The Fessenden School Beacon Energy Solutions Preferred Mechanical Services The Harvey School The Pingree School Bjorkman Industrial Power Corp Purple Tractor / Dasher Cleaning The Roxbury Latin School The Taft School Carnot Refrigeration Co. Resurfix The Winchendon School Westminster School Chemours Riedell Shoes Willliston Northhampton School CIMCO Lewis Refrigeration Riley Manufacturing FRIENDS AND INDIVIDUALS Climate by Design International Rink Services Group Ice Sports Industry, ISI Learn to Skate USA Comstar International Rink Systems . MIAMA MIRMA Davis Mechanical Service Safehold Special Risk Emerald Enviromental Tech Scoreboard Enterprises Energie Innovations Sharper Edge Skating School Everything Ice Sparx Hockey Facility Management Corp, FMC Stellar Finnly Technology StinkySocks Hockey FJ Roberts-AASG Sports Surfaces Superior Mechanical Friar Architecture Tecogen G&A Insurance Thermatec Grand National Curling Club Valley Machine Knife HCG Associates Viking Ice Painting Honeywell-refrigerant Way Cool Products Houghton Chemical Corporation WETech ICECO Advanced Arena Products Zamboni Company Independent Mechanical Contr IRESCO PLEASE NOTE: J&C Ice Technologies If you don’t see your name Jet Ice listed, please contact John Zullo. JLG Architects Kane Insurance 888 - 234 - 3968 Kingston Knife & Grinding [email protected] Level-Ice Thank you for being a Live Barn part of NEISMA!!

2020-2021 NEISMA Member Registration Form RINK, VENDOR or Friend: _________________________________________________________ (Account name) RINK or VENDOR Primary Contact: ___________________________________________________ Last First ADDRESS: _________________________________________________ CITY: _______________________ STATE: _____ZIP: _______________ TELEPHONE: (____) ____ - _____ EXT: _____ CELL: (______) _____ - _______ Website: _________________________________________________ Email Address: _____________________________________________ Is there anyone else in your organization that you would like to receive NEISMA email notices? NAME (s)_________________________________________________ Email Address: _____________________________________________ What category best describes your organization/business: PUBLIC / NON-PROFIT COLLEGE / UNIVERSITY VENDOR RINK RINK OTHER: PRIVATE / FOR-PROFIT PREP SCHOOL RINK RINK Yearly Membership fee, Facility ($ 175) / Vendor ($ 200) p Payment options: Mail Registration & check or credit card info to: NEISMA, PO Box 290595, Wethersfield, CT 06129 Email Registration form (PDF) & credit card info to [email protected] Phone Registrations may be taken, call 1-888-234-3968. REGISTER ON LINE at neisma.com. Go to the Membership Registration tab. Credit Card (MC / Visa / AMX ) ___ ___ ___ ___ / ___ ___ ___ ___ / ___ ___ ___ ___ / ___ ___ ___ ___ Expires ___ / 20 __ Digit V-Code ___ ___ ___ ____ CC Zip Code ___ ___ ___ ___ ___ Billing address: _________________________________________________________ Name on card: _________________Signature: _________________________________ *Need an invoice? Please call 1-888-234-3968 or email request to [email protected]

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