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Home Explore Year In Review City of Gulf Breeze 2018

Year In Review City of Gulf Breeze 2018

Published by COGB Controller, 2018-10-17 16:21:00

Description: Year In Review City of Gulf Breeze 2018

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0995 947 37 45 THESTYLES.CO [email protected] YEAR IN REVIEW G U L F B R E E Z ES O C I A L M E D I A , FLORIDA FOLLOWERS VISITORS VENDORS AND EXHIBITORS MEDIA ATENDEESLES

TABLE OF CONTENTS INTRODUCTION01 Letter From the City Manager03 Meet Your City Council05 Awards, Recognition, and Services 12 ADMINISTRATION20 FINANCE 29 PARKS & RECREATION39 POLICE DEPARTMENT42 FIRE DEPARTMENT PUBLIC SERVICES46 Water & Sewer (SSRUS)52 Streets & Stormwater57 Natural Gas 60 COMMUNITY SERVICES67 TIGER POINT GOLF COURSE70 CITY BOARDS AND COMMITTEES 71 DEPARTMENT DIRECTORS72 FREQUENTLY DIALED NUMBERS

Letter from City Manager \"THESE CHANGESSamantha D. Abell ARE NECESSARY FOR SUCCESSIONwho we are PLANNING, AS OUR SEASONED LEADERSYear fifty-seven is in the books! Welcome TRAIN TOMORROW’Sto our “Year in Review” publication for FRONTLINE...\"the City of Gulf Breeze, a Cityincorporated in 1961. I will start by 1saying that the achievements outlinedwithin this report have as much to dowith my predecessor, Edwin “Buz” Eddy,as they do with anyone else. Most of all,though, our City’s achievements reflectthe sound governance of accomplishedprofessionals who volunteer as electedofficials, and the passion for servicedemonstrated by an extraordinaryworkforce. It is remarkable that so manyof our 144 employees also volunteer inour community and the region, puttingtheir free-time and talents to work forothers’ benefits.Gulf Breeze is a City that incorporated57 years ago as a means to addresschallenges from a new four-lane BayBridge and the four-laning of Highway98 through the peninsula community.Both projects were well underway andbeneficial in the long-range, but eachcreated major disruptions in the short-term. In 2018, the City underwent anotherbanner year as a means to addresschallenges from a new six-lane BayBridge, and the six-laning of Highway 98west to the City limits.Gulf Breeze initiated an unprecedentednumber of quality-of-life projects whichwere ranked by our citizenry and madepossible in part by the sale of land toFDOT for the new Bay Bridge.

YEAR-IN REVIEW YEAR 2018 We are a built-out peninsula with a School principal and present realtor, service area that stretches beyond our aconstitutional lawyer and academic borders nearly to Navarre. We know that advisor, and a retired Navy Officer we need to continue evolving to keep up and present church administrator. the success. We lean into the pace of responding to growth pressures, and with The list of service and civic activities target vision we too often lose sight of by this Council are too numerous to the list of achievements and progress list here. It is hard to imagine a more made. That is why this report is so committed and informed Council important. It gives us a moment to pause governing our City as we made long- and celebrate the work of our employees lasting decisions, resulting in a and volunteers. In fact, many of the banner year, which will set the bar for achievements of the past year are directly the next 50 years and more. And so, I guiding our present priorities, especially thank the employees and City Council as they relate to stormwater for the opportunity to serve with such improvements, utility expansion, public a dedicated team as we continue our safety and parks and recreation.   quest as the most livable city in America. There has been quite a bit of change over the last year, with leaders stepping up \"GOVERNING THIS CITY throughout the organization to fill FOR THE LAST FOUR broadened roles. These changes are YEARS IS A 25-YEAR necessary for succession planning, as our MUNICIPAL ATTORNEY seasoned leaders train tomorrow’s AND PRESENTLY OUR frontline in how to sustain a dynamic GULF BREEZE MAYOR, A culture of public service. RETIRED AIR FORCE SQUADRON DEPUTY I accepted the position of City Manager in COMMANDER AND September 2017, after serving as Interim PRESENT JUNIOR ROTC City Manager and Deputy City Manager INSTRUCTOR, A RETIRED since August 2016. While this \"Year in GULF BREEZE HIGH Review\" is a summary of many of the SCHOOL PRINCIPAL AND accomplishments from last year, it is only PRESENT REALTOR, A a glimpse of what I have witnessed.   CONSTITUTIONAL LAWYER AND ACADEMIC I want to thank the Mayor and Council for ADVISOR, AND A RETIRED entrusting me with the leadership of this NAVY OFFICER AND organization. It is inspiring to join a PRESENT CHURCH team governed by such an accomplished ADMINISTRATOR.\" Council. Governing this City for the last four years is a 25-year municipal attorney and presently our Gulf Breeze mayor, a retired Air Force Squadron Deputy Commander and present Junior ROTC instructor, a retired Gulf Breeze High  2

GULF BREEZE CITY COUNCIL YEAR 2018CITY COUNCILMayor Dannheisser THEIR COMMITMENTMayor Pro Tem Landfair TO THE CITYCouncilwoman FitchCouncilwoman Bookout The Gulf Breeze City Council is an elected groupCouncilman Naile of volunteers comprising the City's policy making body. The City Council approve an annual budget and guide the city's goals, major projects and infrastructure improvements. The Gulf Breeze City Council volunteer on numerous Boards in addition to City Council meetings and workshops.  3

GULF BREEZE CITY COUNCIL YEYAERAR20210818Mayor Matt Dannheisser, 2014 - Dec 2018. Prior to becoming Mayor,Matt served as the City Attorney since 1990.Services to Gulf Breeze:Florida-Alabama Transportation Planning Organization, FairpointRegional Utility System, South Santa Rosa Utility System, CapitalTrust Agency Mayor Pro Tem David G. Landfair, Seat D, 2010 to Dec 2018. Services to Gulf Breeze: Gulf Breeze Sports Association, Military Officers Association, Florida League of Cities Completed the Institute for Elected Municipal Officials (IEMO) Program in 2018; Appointed by Council as the City's voting member for Florida League of Cities Annual Conference tackling Home Rule. Councilwoman Cherry Fitch, Seat A, 2012 to Dec 2020. Services to Gulf Breeze: Gulf Breeze Rotary Club, Gulf Breeze Chamber of Commerce, Impact 100, Women’s Council of Realtors Gulf Breeze, United Methodist Church/Staff Parish Committee, Tourist Development Advisory Committee for both Santa Rosa County and the City of Gulf Breeze, and the Gulf Breeze Architectural Review Board Councilwoman Renee Bookout, Seat C, 2014 to Dec 2018. Services to Gulf Breeze: Gulf Breeze Advisory Park Board, Leadership Florida, Gulf Breeze Development Review Board, Bay Area Resource Council Selected in 2018 by Leadership Florida, based upon her community accomplishments. Leadership Florida tackles statewide challenges. Councilman Tom Naile, Seat B, 2016 to Dec 2020. Services to Gulf Breeze: Gulf Breeze Optimist Club, Chairman to the South Santa Rosa Utility System Board of Directors, Interfaith Disaster Recovery Council4

AWARDS,RECOGNITION,AND SERVICES 2018 5 Year-In ReviewCITY OF GULF BREEZE, GULF BREEZE FLORIDA

AWARDS, RECOGNITION, AND SERVICES YEAR 2018AWARDS, RECOGNITION, AND SERVICES 2017 INNOVATION AWARDS Ed Miller, Technology and Innovations Manager, represented the City as a guest judge at the 2017 Innovation Awards. Ed Miller is a two-time past winner. 12 finalists competed for more than $200,000 at the Hilton Pensacola Beach Gulf Front. CERTIFIED MUNICIPAL CLERK GOVERNMENTCERTIFICATION FINANCE OFFICERSCity Clerk Leslie Guyer earned her Certified ASSOCIATIONMunicipal Clerk certification for theInternational Institute of Municipal Clerks                           In October 2018, received (IIMC). The designation requires significant               the Certificate of excellence ofexperience in a municipality including 120 hours Achievement for Excellence in Financialof curriculum. Leslie additionally served on the Reporting fot the 16th consecutive year. 2015/2016 FACC Nominating Committee andCo-Chaired her graduating class project in 2016.She attended the State of Florida EthicsConference, SHRM Legal Conferences, and sixadditional training courses, for a total 162.5educational hours. TREE CITY USA  Awarded the Tree City USA Certification for the 28th Consecutive year.  6

AWARDS, RECOGNITION, AND SERVICES YEAR 2018 LEADERSHIP COURSE GRADUATES Shane Carmichael, Kathy Wortham, Jason Randell, Director of Assistant Director of Director of Public Parks & Recreation Community Services ServicesEMPLOYEE RECOGNITION PROGRAM Chosen by employees organization-wide, Water and Sewer Supervisor, Danny Hall, and Volunteer Assistant Fire Chief, Scott Kasper, receive honor and recognition for demonstrating the City's core values of service-above-self, inclusion and collaboration.MANAGER OF EMPLOYEE OF THE YEAR THE YEARDANNY HALL SCOTT KASPER 7

AWARDS, RECOGNITION, AND SERVICES YEAR 2018 Mayor Lane Gilchrist AwardThe volunteer fire department was recognized at the Annual Chamber of Commerce Banquet. The MayorLane Gilchrist Award is presented to an organization that has exemplified extraordinary leadership whileexhibiting qualities of generosity, integrity, and optimism.LAW ENFORCEMENT OFFICER USPCA TRIALS  OF THE YEAR HONORS Officer White and K-9 Loki passed their certification at the USPCA trials and qualified for Nationals. Rotary Club of Gulf Breeze awarded Officer Sean Banks LawEnforcement Officer of the Year honors. The award is  given every yearto the best of the best. Officer Banks received the award for assisting in saving the life of the individual struck on the Pensacola Bay Bridge whose leg was severed. FLORIDA LAW ENFORCEMENT CHALLENGE 2nd  place at the Florida Law Enforcement Challenge!  Sergeant Tatro completed and submitted the report for the Law Enforcement and Traffic Safety Challenge. 8

AWARDS, RECOGNITION, AND SERVICES YEAR 2018 THE GUMBROS!City Staff, known as the “Gumbros,” participated and won 1st place in the amateur division for the fourth year in a row at the 2018 Rotary Club Gumbo Cook-off. PROMOTIONS VERNON JASON RANDELL PRATHER Promoted to Promoted to Director of Assistant City Manager after 31 Public Services years with the City ANGEL JACKSON BEN WATTS  DANNY HALL 9Promoted to Natural Promoted to Waste Promoted toGas, Stormwater and Water Treatment Water and Sewer Facility Supervisor Streets Supervisor Supervisor

AWARDS, RECOGNITION, AND SERVICES YEAR 2018 PUBLIC SERVICE STAFF CERTIFICATIONSANGEL JACKSON HARROLD HATCHER SEAN CALLAHAN Certifed Stormwater IMSA Traffic Signal Certified Sediment & Inspector Inspector Certification Erosion Control Inspector RANDY BLACK STEVEN MOWERY BRYAN HIX Certified Stormwater Certified Third Level Distribution Systems Certified Backflow Inspector Prevention Assembly Operator  Certified Sediment & Tester Erosion Control Certified Backflow Inspector Prevention Assembly10 Tester 

AWARDS, RECOGNITION, AND SERVICES YEAR 2018 SAMANTHA D. ABELL VERNON PRATHER City Manager Samantha Assistant City Manager Vernon Abell serves in various Prather serves on the Fairpoint regional capacities, Regional Utility System's Board of including: Florida City and Directors and has also served on the County Management Molino Utilities's Board of Directors Association's for 18 years with 16 of those years as Administration and Fiscal President. He is a past member of the Responsibilities Committee, Santa Rosa County United Santa Rosa Island Authority. Way Board of Directors, Florida-Alabama  SERVICE AND Transportation Planning Organization TCC Vice VOLUNTEERSChairperson, Gulf Breeze Rotary Club MembershipDirector, Driftwood Garden Club, Gulf Breeze Will Do,Santa Rosa County Leadership Class of 31, andNorthwest Florida Institute for Women in Politics. DERRICK  WILLIAMS Fundraises for annual community drives and  lends his expertise as chef during such events. RON DAVIS PATSY MITCHELL 11In 2018, Water Plants Foreman In winter 2017, Utility Billing Supervisor Patsy Mitchell, retired after 27 years of Ron Davis, retired after 30years of service and dedication. service and dedication.

2018 YEAR IN REVIEW ADMINISTRATION City Manager, Samantha D. Abell Assistant City Manager, Vernon Prather City Clerk, CMC, Leslie A. Guyer City Clerk, Stephanie D. Lucas Manager of IT & Innovation, Ed H. Miller 12 CITY OF GULF BREEZE, GULF BREEZE FLORIDA

ADMINISTRATION YEAR 2018City of Gulf Breeze a year's overview OFFICE OF THE CITYCitizens' Academy WHERE CLERKS WE AREThe City of Gulf Breeze hosted its NOWInaugural Citizens' Academy in the fallof 2017 and had 13 attendees.  Thehalf year program gave a first-handlook at City operations and functions;prepared future interested boardvolunteers; and built deeperunderstanding between the City andresidents. Two of the graduates havesince been appointed to a City board,and another is running for CityCouncil. Retired City Manager BuzEddy leads the program.2018 Rotary Club Accomplishments:Gumbo Cook-off 13Administrative staff coordinated,gathered and organized gift basketsand door prizes to contribute to theRotary Club 2018 Silent Auction. Thanks to the charity of areabusinesses, over $7, 500 dollars wasraised, with all proceeds going to areastudent college scholarships. 

ADMINISTRATION YEAR 2018GULF BREEZE MIDDLE Sponsored by the Gulf Breeze Optimist Club, the City welcomed 16SCHOOL JUNIOR members of the Gulf Breeze Middle School Junior Honors Society toHONORS SOCIETY assume the roles of City elected officials during a City CouncilSTUDENT TAKEOVER Regular Meeting. Referred to as “Student Council Takeover,” each student pairs with the Council member or Department Head whose job that student assumes for the night. To prepare for the event, students spend a day at City Hall learning City operations. City Hall Renovations management of records Online Bidding System while providing the publicCity Hall Renovations are with up-to- date access to In March 2018, Staff begancompleted to ensure adequate provide a more transparent using a new Online Bidrecord retention storage, expand and user-friendly website.   Distribution and Biddingfinance and administrative office  Software System.  The onlinespace, upgrade kitchen appliances, City Clerk's Webpage system allows an innovativeand create a customer service bid management and betterfront lobby area. Enhanced transparency with communication with bidders. the launch of the “CityAgenda Management Program Clerks” page along with the Subscribe to Meetings launching of the iCompassImplemented and launched online Public Records Request Trained departments on newagenda management program module. Included on the page agenda software in January“Meeting Manager Pro” through is a link to make a public 2018. With the new software,iCompass. The cloud-based agenda records request. This page   residents and other interestedmanagement program streamlines allows citizens to submit a parties may subscribe tothe creation, approval and public records request Council agendas and minutesdistribution of agenda packets, electronically. as well as the various otherminutes, meeting decisions, and  City Boards. 14

ADMINISTRATION YEAR 2018EMPLOYEE RECOGNITION PROGRAM Over 100 City Employees gathered at the Gulf Breeze Community Center to celebrate longevity anniversaries and nominees for employee and manager of the year. Nominees demonstrate the City's core values of service- above-self, inclusion and collaboration. A selection committee of peers considered 16 nominations. City Manager Samantha Abell said, “The Outstanding Employee Awards program provides an opportunity for the city to gather together and celebrate employees for their hard work, expertise, and valuable contributions.”  EMPLOYEE OPEN ENROLLMENT Conducted open enrollment for over 100 eligible employees for health benefits including dental/vision, long-term disability, additional voluntary and group life insurance and AFLAC. Over 150 applications were processed during open enrollment. ST. PATRICK'S DAY CITY EMPLOYEE WELLNESS EVENTLUNCHEON FUNDRAISER Conducted 3rd annual  City Employee WellnessThe City of Gulf Breeze hosted a St. event at the  Community Center with free healthPatrick's Day themed luncheon screenings for all City employees which includedfundraising event. The proceeds were screening for Cholesterol ( HDL , LDL & donated to the Relay for Life Beach Triglycerides), ratio glucose, blood pressure andBreeze supporting the American Cancer BMI.  Participants were provided healthSociety. The lunches netted over $1,500 coaching and weight loss information.  Thein donations to the American Cancer voluntary event had 45 attendees.Society. SUMMER INTERNSHIP PROGRAM 15 Developed a successful internship program for high school students, pre-grad and post-grad college students interested in local government.  The program provides hands on experience in the day to day operations of public administration within the various departments while helping the students gain valuable knowledge 

ADMINISTRATION YEAR 2018a year's overview Increased the City's use of social media platforms byWHERE engaging citizens andWE ARE community with enrichedNOW visual digital media which can be processed 66,000 COMMUNICATIONS AND times faster versus plain TECHNOLOGY MANAGEMENT text communications.  In nine months we increased Accomplishments: Facebook followers by 42.81% and increased Implemented online employment application citizen engagement by request replacing the previous manual paper 66%.  On Twitter, application with an online process. The online increased followers by approach makes it easier for the applicant to 37.35%, increased citizen apply and increases efficiency. engagement by 10.99%, On Instagram, increased Established and implemented true Online Forms followers by 99% (722), and for Customer Service and Community Services, had 1,600 engagements which has decreased error rates by 62% and with citizens. decreased time reduction by 80% for citizens. Increased efficiency and use Replaced website access by implementing a of the official City website centralized, more robust and more transparent with the aid of two years of agenda management program that is cloud data collection through based which has increased citizen and advanced google analytics community awareness by automatically which demonstrated how processing, notifying, and delivering completed citizens access agendas, minutes and council decisions.  Citizen cityofgulfbreeze.us, and Community access has increased and made allowing the IT department available via automatic emails, cloud based to strategically place most access platform, web portal links, social media utilized and accessed data. links and personal mobile devices. Created new INTRANET access for staff to centralize access to common digital resources, to foster teamwork and collaboration, to support culture and to increase efficiency of business activities.   16

ADMINISTRATION YEAR 2018a year's overview PERFORMANCE MANAGEMENTWHERE Accomplishments:WE ARENOW Introduced monthly activity reports to City Council available on City Manager's webpage. Performed research, internal engagement and preparations to commence an adaptive Citywide strategic planning initiative in 2018. Created the interdepartmental Safety Committee which meets at least quarterly to reduce claims, resulting in an insurance rebate in FY2017 and FY2018.   Created the interdepartmental Traffic Calming workgroup comprised of interdepartmental staff that meets at least quarterly to investigate citizen traffic concerns and make  improvements.  Since the inception of the Traffic Calming  working group, various traffic control devices have been installed within the City.   CAPITAL PLANNING AND MONITORING Accomplishments: Drafted the City’s first Ten Year Capital 17 Improvement Plan to increase transparency and accessibility for internal budget tracking. The CIP is a budgetary tool, available on the City's website, which looks into a 10-year planning horizon and communicates capital improvement using infrastructure assessments and a mapping analysis. The plan was used to leverage grants and schedule funds for projects to implement the Comprehensive Plan, Most Livable City Master Plan, Stormwater Plan, Community Redevelopment Area Plan, and more.

AADMMIINNIISSTTRARTAIOTNION YEAYRE2A0R182018 The City of Gulf Breeze management team met with management counterparts for the City of Niceville to share ideas and best practices.18

ADMINISTRATION YEAR 2018 Members of City of Gulf Breeze's management attend 2018 Excellence in Business & Leadership Conference The City of Gulf Breezejoined together with 150+Oriole Beach students for a project to preserve the shorelines at Deadman's Island.  19

2018 YEAR IN REVIEW FINANCE Director of Finance, Jeanne Griffin20 CITY OF GULF BREEZE, GULF BREEZE FLORIDA

FINANCE YEAR 2018GOALSTHE FUNDAMENTAL GOALS OF THEFINANCE DEPARTMENT ARE TOPROVIDE ACCURATE, TIMELY, ANDRESPONSIVE INFORMATION TOCUSTOMERS, DEPARTMENTS,COUNCIL, CITIZENS ANDGOVERNMENTAL AGENCIES IN ACOST-EFFICIENT MANNER.|  Accounting  |  Financial Reporting  |  Auditing  |  |  Budgeting  |  Accounts Payable  | |  Payroll  |  Utility Billing  |  Customer Service  | 21

FINANCE YEAR 2018 Areas of Responsibility Accounting Performs daily operations related to external billing, cash receipting, preparation of daily deposits, monthly bank reconciliations, debt management, cash management, e- commerce and other related accounting functions.Financial ReportingPreparation of monthly financial reports,external reports to various externalregulatory agencies (State and Federal)monthly, quarterly and annually.PayrollProcessing of bi-weekly payrollinformation, monitoring employeedeductions and payment remittance,raesmsisititnagncwei,tahsshiustminagnwreitshouhrucmesarnelatedrteasoksu.rces related tasks. Accounts Payable Processing of invoices for payment, weekly check processing, monthly reconciliations of vendor statements, sretastoelumteionntso, frepsaoylmuteionnt iosfsupeasy,ment ipsasuymese, nptaycmonetnrat cctomntorancittoring, mveonndiotor rfiinleg,mveanindtoernafinlece, purchasing mcaaridntmenaianntceen,apnucrec,hcaosdininggc, ard mdoacinutmenenantacteio, cnordeivniegw, s. documentation reviews.22

FINANCE YEAR 2018 Auditing ReAcuodnictiilinagtion of balance sheet accounts to subsidiary ledgers and Processing of bi-weekly payroll annual preparation of the information, monitoring employee CdomedpurcethioennssiavendAnpnayumaleFnint arenmciaitltaRnecpeo,rt (CAFR), internal control reviews, assisting with human resources resolution of issues related to internal related tasks. controls and policy decisions. BuBdugdegteintigng PrPerpeapraartaiotinonofoafnannunaulabl ubdugdegte, t, caclacluclualtaiotinonofomf milliallgaegeanadndcompletion ofctormimprleetpioorntso, fmtroimnthrelypmorotsn, imtoorinntghloyf bumdogneittoorvienrgagoef sb, uqdugaertteorlvyebraugdegse, t amqueanrdtmerelynbtsu. dget amendments.Utility BillingUtility Billing Department oversees (6)bUiltliilnitgy cByicllliensgpSeurpmerovnistohr foovrersees (6)abpilplirnogxicmyactleslyp2e4r,0m0o0ncthusftoormeraacpcporuonxtismbaotethlyin24si,0d0e 0ancdusotuomtsiedre oftahcecCouitny tlsimboittshainndsimdeaannadgeosutthseide ofctuhsetoCmityerlismeritvsicaenrdepmreanseangteastitvhees.customer service representatives.  Customer Service Answers main switch board for the City and answers questions for both City residents and utility billing customers. These employees resolve issues related to utility billing, prepare workorders, and assist customers with opening new accounts These employees also greet and direct all citizens at City Hall. 23

FINANCE YEAR 2018 a year's overview WHERE WE ARE NOW ACCOMPLISHMENTSPublished reader-friendly budget briefs Compilation of data for State Fuelfor special funds and expenditures. Audit and on-site review (SeptemberThese include: Tourism Development 2018).Fund, Red Light Fund, StormwaterFund, Tiger Point Golf Course, Legal Presented a structurally-soundFees and Internal Services.  proposed budget reflecting priorities and values of the City Council, theCompilation of data for State Auditors community and City staff; Updatedand internal control reviews with audit Cost Allocation Plan for the annualstaff daily for seven months. budget, prior plan developed in 2002 by outside consultant.Compilation of data for State Sales TaxAudit and on-site review – Tiger PointGolf Course.24 J e a n n e N . G r i f f i n FINANCE DIRECTOR  Completed Exchange Commission (SEC) rule 15c2-12 and Federal Tax Law Updates to ensure Investment Policy Compliance Delegate at Government Finance Officer’s Association conference in May 2018; (29.5) CPE’s awarded towards Certified Government Finance Officer (CGFO) designation Completion of CPE’s through Digital Assurance Corporation (DAC) related to Securities

FINANCE YEAR 2018UTILITY BILLING a year's overviewWHERE WEARE NOW AVERAGE 2,303 MONTHLY CALLS HANDLED:The Utility Billing AVERAGE 738Office during the MONTHLY 504(10) month period CUSTOMERS 129beginning on SERVED ATOctober 1, 2017 to FRONTJuly 31, 2018 WINDOW:averaged thefollowing: AVERAGE MONTHLY CUSTOMERS AT RISK OF CUT OFF NOTIFIED VIA PHONE, TEXT OR VOICEMAIL: AVERAGE MONTHLY CUSTOMERS ACTUALLY SUBJECT TO CUTOFF: 25

FINANCE YEAR 201826 UTILITY BILLING ACCOMPLISHMENTS CROSS-TRAINING  Cross-training ensures proper customer services in the absence of team members ANALYSIS AND COMPARISON Pay analysis and comparisons with similar utility providers are conducted to ensure service and rates are competitive SECURITY UPDATES Installation of security camera in office HOW-TO GUIDES Improved customer service by creating How-to- Videos for the City’s website to assist residents with utility billing questions such as how to check to see if your meter is functioning properly, and \"how to\" make an on-line payment RENOVATIONS Renovations of office space and a new layout accommodates functionality and customer service REVISION OF JOB DESCRIPTIONS Job descriptions are updated to reflect customer and performance oriented work performed in Utility Billing Office RULES & REGULATIONS Implemented work-rules and customer service training

FINANCE YEAR 2018 a year's overview WHERE WE ARE NOWACCOUNTINGThe Accounting PROCESSED 5,887 INVOICES ANDOffice during PRINTED 3,563 CHECKS FOR A TOTAL OF:the (10) monthperiod $10,159,086beginning onOctober 1, 2017 PROCESSED 2,964 DIRECT DEPOSITSto July 31, 2018 FOR A TOTAL OF:processed thefollowing: $3,302,536 PROCESSED (16) WIRE PAYMENTS FOR DEBT AND INSURANCE PAYMENTS FOR TOTAL OF: $3,256,842 PROCESSED 1,919 PURCHASING CARD TRANSACTIONS FOR AN APPROXIMATE TOTAL OF: $402,456 NEW HIRES PROCESSED (NOT INCLUDING RE-HIRES FOR THE SUMMER):  36 27

FINANCE PUBLIC COMPLIANCE YEAR 2018 DEPOSITORECO-FRIENDLY REPORTING Maintained INVESTMENT compliance with POLICYIntegration of Assured federal Internal Updatedpaperless compliance with Revenue Service Investment Policydocumentation State of Florida and System of for City to ensurefor ease of form Public Depositor Awards compliance withcompletion and reporting Management Florida Statutessubmission requirements Section 218.415 COMPREHENSIVE ANNUAL REPORT Assured completion of the City's Comprehensive Annual Financial Report in Accordance with Florida Statutes Section 218.32 ACCOUNTING ACCOMPLISHMENTS SECURITIES EXCHANGE COMMISSION Assured debt reporting requirements completed as required by the Securities Exchange Commission (SEC)FDOT AND REVISION OF ANNUAL TOURISMLOCAL OPTION JOB FINANCIAL DEVELOPMENTSALES TAX DESCRIPTIONS REPORT  AGREEMENTCompleted all Job descriptions Completion of Completed allrequired reports are updated to the State Annual required reportsto State for FDOT reflect Local to Santa Rosaand Local Option performance Government County forSales Tax oriented work Financial Report Tourism performed in within prescribed Development28 Accounting Office deadlines Agreement

2018YEAR INREVIEWPARKS & RECREATION Director of Parks & Recreation, Ron Pulley,Assistant Director of Parks & Recreation, Kathy WorthamCITY OF GULF BREEZE, GULF BREEZE FLORIDA 29

PARKS & RECREATION YEAR 2018  F   Y      2    0    1   8       marked a banner year for Gulf Breeze. Residents voted by social media survey on \"Quality of Life\" projects which further the 2013 Most Livable City Master Plan and 1997 Parks Master Plan. $3.6 million in initial funding was prioritized. $646,000 in projects broke ground in FY 2018, leveraging  additional grant funding.  The following pages offer project highlights made possible in part thanks to the proceeds of a City land sale for the Pensacola Bay Bridge expansion.30

PARKS & RECREATION YEAR 2018 a year's overview WHERE WE ARE NOW Accomplishments June 1st opened the new SplashKIDS ZONE  Pad Park. The theme is aSPLASH PAD shipwreck of fun. Over 4,000 children visited opening month. Tourism development dollars help fund the  popular park attraction. Total project cost: $212,328.Splash Pad Park was a design-build project spearheaded by AssistantDirector Kathy Wortham and Parks Superintendent, Mark Gipson,who traveled to splash pads along the Gulf Coast to compare costsand functionality. The Recreation Advisory Board providedrecommendations. Working with consultants, the result is a splashpad with two “zones” or areas for toddlers and older age childrenwhich is safe, fun and long-lasting.The splash pad mechanics feature a flow-through system to ensure Gulf Breeze Will Dolower costs versus the recirculating system. funded a $9,044 grantIn a flow-through system, water from a potable source is pumped for a shade structureonto the pad and allowed to percolate subsurface. This method and two benches, andrequires no chemicals, filters, pumps, and testing (nor the Gulf Breeze Driftwoodcorresponding expense, insurance, and staffing time). Touch- Garden Club funded aactivators are adjustable so that the water shuts off when children picnic table within theare not at play. During the peak months, the water runs for a longer new Splash Pad Park.period between a child’s touch activation, and for shorter periods inthe off season. Currently, the City is constructing a system torepurpose water for proximal landscape maintenance. 31

PARKS & RECREATION YEAR 2018DebrisRemoval ofShoreline ParkSouth A beach re-nourishment andconcrete debris removal projectat Shoreline Park South alsoincludes a new retaining wall,decking, and visitor seating.Total project cost: $35,000. MULTI-SPORT PRACTICE FACILITY Partnered with Gulf Breeze Sports Association to build a $100,000.00 Multi-Sport Practice Facility that will house batting cages, soft toss areas and have the capability to serve as a practice venue for a variety of sports including softball, baseball, soccer, football, and cheerleading. The facility was completed in the Fall of 2018.32

PARKS & RECREATION YEAR 2018 BEACH VOLLEYBALL LIGHTS, SIDEWALK AND BLEACHERS Allocated $36,000 in capital funds for improvements such as lights, metal bleachers, and sidewalk system at the Beach Volleyball Courts. Project completed in the first quarter of FY 2018. GAZEBOREHABILITATIONPROJECTAllocated $357,036 in capital funds for the Gazebo Rehabilitationproject. The metal structures werereplaced with a more weatherresistant design. 33

PARKS & RECREATION YEAR 2018 SHORELINE PARK SOUTH  Primitive Trail System  Allocated $50,000.00 for the expansion and restoration of over 50,000 feet of primitive trail systems throughout Shoreline  South Parks,based on the 1997 Master Plan.    Project completed September, 2018. 34

PARKS & RECREATION YEAR 2018BLUE LAUNCHWAYS SITES MAPPROJECTAwarded $160,000 incapital funds to beginPhase I of the Blue waysproject which promotesthe use of kayaks,paddle boards and othersmall non- motorizedwatercraft to connect ourcitizens to the diversenatural environment andhistory of our coastlineand waterways. 35

PARKS & RECREATION YEAR 2018 PARKS & RECREATION HOSTED THE CITY’S FIRST SPRINGFEST CELEBRATION, SERVING AN ESTIMATED 2,500 GUESTS. Gulf Breeze Rotary's Annual Festival of the Arts Gumbo Cookoff36 HOSTED AND PROVIDED HOSTED AND PROVIDED LOGISTICAL SUPPORT FOR LOGISTICAL SUPPORT FOR THE ROTARY CLUB’S ANNUAL THE GULF BREEZE ART FESTIVAL GUMBO COOKOFF

PARKS & RECREATION YEAR 2018FARMER'S MARKETHosted the Gulf Breeze Farmers Market for thesecond consecutive season.Films on the FieldHosted six scheduled “Films on the Field” as a freefamily fun evening for residents to attend three inthe spring series and three during the fall season.Approximately 150 participants attend each movienight.Middle School Dance & FundraiserHosted Annual Winter Formal Dance for middleschool students in December. Dance served as amajor fund raiser for the After -School Programbringing in $2,605.00 and serving 440 participants. AFTER SCHOOL CARE PROGRAM Provided an After School Program serving middle school students for the third consecutive year, with an average daily attendance of 108 students and a Friday average of 144 students. S.T.E.A.M. Partnered with the Santa Rosa County School Board to implement the S.T.E.A.M program as a part of our After School Program. 2018 Summer Camp Provided ten-week summer day camp program with daily attendance averaging 120 kids.Pensacola Sports 12 U Baseball Team 37Association’s RegionalHigh School All-StarsHosted and provided logistical support forthe Pensacola Sports Association’sRegional High School All Stars Banquetsfor Football, Baseball, Softball, Volleyballand Soccer.State Competitors12 U Baseball Team went to StateCompetition in Jacksonville, Florida

PARKS & RECREATION YEAR 2018 THE GO TO CREW! Mark Gipson and the service worker crew are the \"Go To\" team, responsible for facilitating the logistics of events, such as the Arts Festival, Gumbo Festival, the USSA Baseball Tournament, the Holiday Parade, and many more events that occur throughout the years. They also demonstrate a variety of skills such as plumbing, electrical, carpentry, and general facilities repair and maintenance, saving various City Departments  thousands of dollars annually. 38

2018YEAR INREVIEWPOLICE DEPARTMENT 39 Chief of Police, Rick HawthorneDeputy Chief of Police, Sharon Armstrong CITY OF GULF BREEZE, GULF BREEZE FLORIDA

POLICE DEPARTMENT YEAR 2018 DID YOU KNOW? PERFECT SCORE.  Received re-accreditation with a perfect score through the Commission for Florida Law Enforcement Accreditation, Inc. The Police Department was the first Law Enforcement Agency to the west of Tallahassee to be accredited and has consistently done so since February 10, 1999.RENEWED RED LIGHT CAMERA CONTRACTNegotiated a new contract with the Red Light Cameravendor, Sensys. The new contract includes continuousvideo monitoring to assist in resolving traffic issuesdetermining fault. Red Light camera fines are 98%motorists from outside the 32561 and 32563 zip code.SCHOOL RESOURCE OFFICERS a year's overviewAchieved a School Resource Officer in all three schools. WHEREPartial funding of the SROs was made possible by the Red WE ARELight Camera Program, in response to the shooting at NOWMarjory Stoneman Douglas High School in Parkland,Florida. PREPAREDNESS TRAININGOfficers attended an active shooter training sponsoredand coordinated by the Santa Rosa Sheriff’s Office.A WELCOME TO NEW RESIDENTSOfficers handed out 112 welcome packets to newresidents of the City. Residents receive a magnet withpolice department contacts as well as how to get trafficmessages (Nixle), a plastic police department cup, and awelcome from the Chief of Police.OUR VOLUNTEERSVolunteers drove 5819 miles during this fiscal year workinga total of 106 days for traffic calming on Hwy 98. 40

POLICE DEPARTMENT YEAR 2018 BIG's Inventory Three officers volunteered with Thirty nine (39) guns and Big Brothers this past year to seventeen (17) knives passed become BIG’S. through the department due to interaction with Police (DV, Social Media Safety DUI, safe keeping, recovered, etc.) Partnered with the High School ITV program to develop a PSA to Officer’s activities be shown to the students from October 1, 2017 reference Social Media Safety to July 1, 2018: Tip A Cop Event CRASHES 285 ARRESTS 228 DUI ARRESTS 106 TRAFFIC STOPS 2717 CITATIONS 1776 Police Department Expansion Police expansion and renovation project was launched with design plans complete and construction bid.  The Police Department and Beef O' Bradys joined together for the Special Olympics for the Tip A Cop Event. Officers worked as greeters and assisted wait staff with cleaning tables, providing water and non alcoholic beverages. A total of $656.00 in donations were raised at the event. All proceeds went to the Special Olympics, in addition to 10% of the food sales  donated by Beef O'Brady's.  41

2018 YEAR IN REVIEW FIRE-RESCUE Volunteer Fire Chief, Shane Carmichael   Volunteer Deputy Fire Chief, Tim Hoffman       Volunteer Assistant Fire Chief, Scott Kasper   42 CITY OF GULF BREEZE, GULF BREEZE FLORIDA

FIRE-RESCUE YEAR 2018A YEAR'S OVERVIEW FIRE CHIEF'S VEHICLEWHERE WE ARE NOW Purchased a new Chevy Tahoe SpecialACCOMPLISHMENTS: Services Vehicle for the Fire Chief’s emergency response vehicle.  TheFiscal Year Statistics - 10/01/17 to vehicle replaced a 2003 Ford Excursion.06/30/18 The new vehicle features 4-wheel drive and a heavy-duty tow package so that itFire 21 can serve as a backup tow vehicle forMedical 575 the fire-boat.  The 2003 Ford ExcursionHazardous Condition 31 was transferred to the Assistant FireService Call 45 Chief/Code & Safety Officer.  TheGood Intent 163 Tahoe was purchased from Red LightFalse Call 43 Camera Funds.Weather Call 1Special Incident 5 43TOTAL 881AVERAGE TURNOUTPER INCIDENT 5 MEMBERSAVERAGE 00:03:50RESPONSE TIMEBUSIEST DAY OF WEDNESDAY (142)THE WEEKBUSIEST TIME OF 12:00 PM TO 1:00DAY PM (61)Readiness Training: GBFD conducted around100 hours of Readiness TrainingBay Bridge Safety/Traffic ManagementMeetings have been held on a quarterlybasisNew Ferry Training Hours Conducted: 4

FIRE-RESCUE YEAR 2018 HALLOWEEN TRAFFIC OPEN HOUSE SAFETY  The Fire Department conducted its The Department completed the first ever “Halloween Open House” third and final phase of the Traffic for fire prevention awareness and Signal Preemption Program.  Total resident engagement. Total project cost of $28,000  Fire attendance was estimated at over Department received a Will Do 500, and included an inflatable Grant in 2017 for $7,900, reducing smoke safety house, free the overall total to $20,100. refreshments, and more.44

FIRE-RESCUE YEAR 2018PIERCE SABERFIRE ENGINEA new Pierce Saber fire engine was delivered inAugust 2018.  It replaces a 1986 Pierce Lanceremoved from front-line service in 2007.  The newengine features a 1,500 gpm pump and a 750-gallon booster tank, with a short wheelbase, formaneuverability in heavy traffic and thePensacola Bay Bridge.  The truck was purchasedfrom Red Light Camera Funds.  BOSTON WHALER FIRE-RESCUEFIRE CHIEF CHEVROLET TAHOE SPECIAL SERVICES VEHICLE 45

2018 YEAR IN REVIEW PUBLIC SERVICES WATER & SEWER (SSRUS) Director of Public Services,  Jason Randell Assistant Director of Public Services,  Thomas Lambert, P.E.46 CITY OF GULF BREEZE, GULF BREEZE FLORIDA

PUBLIC SERVICES: WATER & SEWER (SSRUS) YEYAERA2R0218018 Permit ACCOMPLISHMENTS Renewal and Expansion of the Tiger Point WastewaterA CTrCeaOtmMenPt L I S H M E N T S FacilityThe Tiger Point Wastewater Treatment Facility's new permit was issued in January of 2018. The new permit included a reduction in operational staffing from 16 hours to 8 hours per day, seven days per week, due to automation upgrades. An expansion project is underway which will increase the capacity from 2.0 million gallons per day to 3.5 million gallons per day. Expected completion date is February 2021. a year's overview WHERE WE ARE NOW 47

POUBLILCICE SDEERPVAIRCTEMSE: WNTATER & SEWER (SSRUS) YEAR 2018 OPERATOR TRAINING PROGRAM: RECLAIMED IRRIGATION The City continually grows its SUPPLY employee training programs. MASTER PLAN: Licensed operators are responsible for the water plant, Staff is currently its distribution systems, and  developing a Reclaimed the wastewater treatment Supply Master Plan. facility. The Licensed Operator The project looks at the Training Program was created in future needs of our 2018 to effectively guide and reclaimed irrigation facilitate the training and customers, disposal certification of City staff for needs, and the potential their licenses. The new program supply of additional requires correspondence sources. The City is in coursework, an examination discussion with other and a minimum of 1 year of utilities to serve as their experience.  Existing licensed disposal method and staff provides mentoring and provide an adequate study assistance during the irrigation supply for process.  Upon completion of the more than 1,000 the program, a staff member residential and can be certified by FDEP for commercial customers operating the water or sewer that depend on the City systems. for irrigation with reclaimed water. 48


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