TrustCare Package

The TrustCare package Tell me more At Trust Electric Heating, customer satisfaction is at the heart of everything we do. Installation costs compared Providing the best service possible, supported by an optional industry leading care package, for the ultimate peace of mind was high on our agenda. With this in mind, we As a part of the package, customers get an immediate benefit from TrustCare with a felt our TrustCare package should cover all and any unforeseen costs; refresh, heating, 50% deduction in installation costs, this means you can get up to £250 off your service, call out costs and 50% reduction in installation costs. order by paying only 59p a day! Our cover is only £17.99 per month, that’s just 59p a day! Costs without TrustCare: Tell me more... Call out costs per visit: £60 - £160 When we designed the neos we aimed to maintain a high standard of excellence and Installation Costs: £150 - £500 innovation in our product. The same thought process has gone into our TrustCare Annual Service: £130 - £200 package. Everyone is different and so we asked a cross section of our current customers Annual Refresh £250 what they would like to see, the answers were enlightening. Supplementary Heating: £50 Supplementary heating Costs and benefits of TrustCare : As well as being a transparent company, we are also realistic so if your heating does fail, • 50% off installation cost the option to request supplementary heating is included in our care package. No • Free parts and labour matter where you are in the country, we will aim to send you supplementary heating • Yearly refresh within 24 – 48 hours which means that you are always going to be warm, even if, in the • Annual service unlikely event, your radiators need to be repaired. • Supplementary heating • No Call-out costs No labour charges £17.99 a month Any questions? A constant source of discussion is the call out costs that occur after the 12-month 59p a day Ask your heating guarantee has expired. In the eventuality of you discovering there is something wrong 18 month minimum contract engineer for more with your radiator, the cost of replacement parts is completely free, however the cost of labour isn’t, which is an industry standard. Call out charges range from £60-£160 Paid via direct debit information depending on where you are in the country. We have removed all these costs with TrustCare which means free parts and labour for as long as our care package is in place! Yearly refresh As part of the TrustCare package, every year, you have the option to refresh the front, top and side panels of one radiator. If you dont want to refresh each year, you can roll it over to enable you to refresh several radiators at the same time. For a small additional cost, you can even change the colour of the radiators completely to complement your latest decor. With a huge range of colours available, the interior designer inside you can run riot! Annual service Included in the TrustCare package is an annual radiator service which includes checking the radiators for performance and usage. We also check the thermostat to ensure all parts are working correctly in accordance with the CE standard. Finally, we carry out a general welfare check and routine maintenance to try ensure trouble free ownership and will issue you with a performance certificate at the end of every visit. All of this is consid- ered part of the agreement and enjoys no charges for labour.

TrustCare Stay covered for only 59p per day