Colorful Illustrated City Travel Ebook Cover (3)

ADVANCED DIGITAL E-BOOK FUNDAMENTAL OF TOURISM AND HOSPITALITY CHAPTERS 1 - 5 5

CHAPTER 1 (UN“WthoerpalldcaWtcT[hoeUoauNtftroWmiisTasoOmnvT]ori)Ontagrhvgeefrlarn?o”imzaotinoen What is Tourism ? “the activities of persons travelling to and staying in places outside their usual environment for not more than one consecutive year for leisure, business, and other purposes not related to the exercise of an activity remunerated from within the place visited ”. (UN World Tourism Organization, [UNWTO] ) “the processes, activities, and outcomes arising from the relationships and the interactions among tourists, tourism suppliers, host governments, host communities, and surroundings environments that are involved in the attracting and hosting of visitors” (Charles, Goeldner, Ritchie, 2009) PLEASURE HEALTH OFFICIAL GOVERNMENT & MISSIONS WEALNESS BUSINESS USUAL PURPOSE OF EXCHANGE VISITOR PROGRAM VISIT FRIEND MICE STUDIES & ( MEETING , INCENTIVES , CONVENTION , EXHIBITION ) RELATIVES

What is Tourism Industry ? What is Hospitality Industry? busineosrssetasaIbscyutoboasinemnivntaberienrisadndasveaugestesletinetosirtnr,nisaytlotoydcifdouoogrtnfmhiinfnpeoggrsoiestdhe,seir The tourism industry is a group of business that encompass transportation, accommodation, food services, attractions, events, adventure & outdoor recreation, entertainment, trade sector andtourism services. What is Hospitality? It is a term implies whereby a guest who is away from home is welcomed by a host where basic necessities are provided such as food, beverages and lodging . What is Leisure ? Is the condition of having one's time free from the demands of work or duty. It is a freedom or spare time provided by the cessation of activities; free time as a result of temporary exemption from work or duties. What is Recreation ? Is a refreshment by means of some pastime, agreeable exercise, or the like. Its re-create to renew or enliven through the influence of pleasurable surroundings; To refresh after wearying toil or anxiety, usually by change or diversion

Interrelation between Tourism, Hospitality, Leisure and Recreation. Interrelationship of Basic Tourism Factors : ( 5 ) 1) Tourist - In order for a destination to provide stimulating , high-quality experiences, it is critical that both policy makers and managers are able to understand tourists’ motivation for pleasure travel, as well as the multiple factors that influence their selection of a destination, their mode of travel, and their ultimate choice among the myriad activities that may fulfill their travel needs. - It is only when we understand the tourist as fully as possible that we can proceed to develop the facilities, events, activities, and programs that will distinguish a given destination, thus making it uniquely attractive to the tourist.

Transportation Trade sector Tourism services ( movement of people ) Accommodation 2) tourist Business Entertainment Providers Food service Adventure and outdoor recreation Attraction events 3 ) Local Government 4 ) Host Community Those who “belong” to National level : represented by a national government tourism office. Eg : Ministry the destination of Tourism (its resident) State/Provincial level : as the state/provincial government tourism office. Eg : LADA, Tourism Selangor, Sabah Tourism Board City/Municipal level : Bahagian Pembangunan Ekonomi Negeri 5) Environment Culture (a very permanent characteristics of a destination) Infrastructure : roads, sewage system, communication networks, commercial facilities Superstructure – those facilities that have been developed especially to respond to the demands of visitors : hotels, restaurants, conference centers, car rentals and major attraction Technology Information GovermancE

Terminologies in Tourism and Hospitality Industry Type of Tourist 1) tourist 2) visitor 3) EXCURSIONIST people who traveling to and staying All type of travelers engaged A traveler who spends less in places outside their usual environment in tourism that a person than twenty-four hours at for not more than one consecutive year goes somewhere that far a destination for leisure, business and other purposes from their home for visit not related to the exercise of an activity places such as historical remunerated from within the place visited\" places etc. 4) BACKPAKERS 5) GUEST 6) TRAVELER is a form of low-cost, independent who is recipient of hospitality at A person who travel travel. It includes the use of public the home or table of another; transport; inexpensive lodging such as One who pay for meals or youth hostels; often a longer duration accommodation at the restaurant, hotel or other of the trip when compared with establishment. conventional vacations; and typically an interest in meeting locals as well as seeing sights. Tourist Typologies

Tourist Typologies ( 3 ) 1. Allocentric Travelers An allocentric traveller is a person extroverted in their adventure choices. An allocentric traveller is confident, curious, and often prefers traveling alone. According to a study presented in the Journal of Travel & Tourism Marketing, only 4% of the population is predicted to be allocentric in their traveling habits. Allocentric travellers are motivated by educational and cultural motives, searching for the exotic, and even to sharpen perspectives. 2. Mid-centric Travelers The mid-centric traveller falls between the allocentric and psychocentric types. This is a person who isn't exceptionally adventurous but is still open to new experiences. 3. Psychocentric Travelers A psychocentric traveller is a person likely to choose familiar experiences in their travel decisions. The standard activity level of a psychocentric traveller is low, with commonplace activities included in the schedule of events. These are the people that choose all-inclusive packages for their travel experience.

FORM OF TOURISM ( 4 ) Inbound Tourism Outbound Tourism means visits to a country means visits by residents by visitors who are of a country outside not residents of that that country. country. Domestic Tourism Internal Tourism means visits within a means domestic and country by visitors who inbound tourism. are residents of that country. SUB-SECTOR IN TOURISM INDUSTRY 1) History Tourism Tourism has also made use of history as historic sites attract cultural tourists and collectors of iconic images 2) Cultural tourism is the subset of tourism concerned with a traveller's engagement with a country or region's culture, specifically the lifestyle of the people in those geographical areas, history of those people , their art, architecture and religion(s) , other elements that helped shape their way of life.

3 ) Ecotourism peweotaneropvrilvelsiliesnler-aaa.iabtosttiefnin.uivonmIgretrglaemfmynlrouetaoafa,nrgftandeihtnsliasoeedsrt,ul,uiepormcsrrciopspibasonrmeltdsoniniesvnnreiivanb,votlgianeulntgvrtdhirantelaghveel 4. Recreation Tourism is can be defined as the pursuit of leisure activities during one's spare time (Tribe, 2011) and can include vastly different activities such as golfing, sport fishing, and rock climbing. 5. Sport tourism Refers to the experience of to engage in or view sport- travel related activities. It is generally recognized that there are three types of sport tourism: Sport Event Tourism, Active Sport Tourism, and Nostalgia Sport Tourism.

stAAerlrtesrvaoiatcmvkeesnel.nott6whsan)ataHnfsdeoamctlhuetsedheiucsTs-ooetuonorufmirsheimesdamicltahlcare 7 ) Shopping Tourism can be part of trhtrIeteoahaucvaloretblivhis.le-mirctsaortnaaidonwungicdiantenigvfdeifecrtlurodremoaatftpmirhveeeenavfeltonttrhtomi-voseraoienfndted, primary focus the travel experience or the of travel, major pIamturroitnctcohivlfauassdtihienosognpdslpuuiftnxoygurfrwrayehgleielosiesohtuodrrspaep;vlivyenilgstlriitnianignvaegiilsrtpdroivipre.trTssh;ee. lsosouuhcptoaplploelptryisnts;ignodgmiusralccoloelcvsdae,lridtiaeenrmpgatsirls.otamcnaeblnubtsrsiantnoesdrsse;saanandndd 8 ) Business Tourism 9 ) Agro Tourism Business tourism or business voiinspveitorolavrtesisotnaonoayrfaaagcrrtmiicv.iutlytuthraatllbyrbiansgesd travel is a more limited and basfirinnlaneoicrcmaplmlkupaufdildsnasietngs,sagtohnar(bodBwu,gs&ynitsdBiaan,e)vypgviioigncapngkarrtiaionaeindttgfygauafrcorabmefuecd.iadoticr,ratfenniecvdetmidtfaiiernzsoge,m, a focused subset of regular tw(otuorrraikvseimnlig.nDgau)nr,diinnbgdeiibvniugdsupianaleisds,sabrtuoetusartriilselm doing so away from both their workplace and home. 10 ) CIiaoosniTcnrnrudahorvdpisevangeeoonvinamrmndgettuoteiniheonoastdectdnlidorsoupciTimnwsnoslocastmmguhrucaromyooserinsf,soemamponinnberrdteoaeetfstnreeiagmedstsaseitago.innen, and fandom.

11 ) Education Tourism is also called as edu-tourism is a sub type of the travel and tourism sector. Educational tourism could be referred to as an approach for pursuing education, carrying out research activities and knowledge acquisition. 12) Religious tourism also commonly referred to as faith tourism. Where people travel individually or in groups for pilgrimage, missionary, or leisure (fellowship) purpose. 13 ) Gastronomy Tourism Is a type of tourism that is based on visiting food producers, food festivals, restaurants and special places in order to taste a special type of food, to watch a food being produced or to eat a food cooked by a famous chef, and today it is quite popular