InnovInsight Final

TALENT, ORGANISATION DEVELOPMENT AND AGILITY INNOVINSIGHT CHANGING MINDSETS \"Those with growth mindset go towards challenges as a way to grow and develop themselves\" - Ryan Gottfredson FIRST EDITION - AUGUST 2023

TOP 5 TALENT TRENDS IN 2023 1.EMPLOYERS WILL “QUIET HIRE” IN-DEMAND TALENT Quiet hiring is way to acquire new skills and capabilities without adding new employees or deploying current employees to the areas where the organization most needs them. It encourages internal talent mobility and provides specific upskilling opportunities to enable employees meet evolving organizational needs. Organizations also use alternate methods such as alumni networks to bring in workers with specific skills for high priority jobs. Pro tip: With quiet hiring trending, employees can look for enhancing competencies and acquiring new skills. Organizations can also leverage alumni networks or bring in gig-workers. 3. HEALING PANDEMIC TRAUMA WILL OPEN PATH TO SUSTAINABLE PERFORMANCE The societal, economic, and political turbulence of the last few years, particularly post Covid-19, is manifesting as decreased productivity. Employees are left to contend with long-term physical and emotional impacts - nearly 60% of employees report they are stressed at their jobs every day. In 2023 leading organizations are supporting employees by providing proactive rest, discussion opportunities to work through challenges, and trauma counselling to manage workplace content. Pro tip: Organizations can focus on employee health and wellbeing by providing coaching and counselling on anxiety/burnout, work pressures and trauma. 5. ORGANIZATIONS MUST ADDRESS Many new-to-the-workforce employees are struggling: 51% of Gen Z employees say that their education has not prepared them to enter the workforce. The pandemic means that these employees have had few in-person opportunities to determine what is appropriate or effective within their organizations.

THAT ARE SHAPING WORK AND BEYOND 2. MANAGERS WILL FIND THEMSELVES SANDWICHED BETWEEN LEADER AND EMPLOYEE EXPECTATIONS Managers are struggling to balance their employee expectations of purpose, flexibility, and career opportunities. People managers are struggling to balance their employee expectations of purpose, flexibility, and career opportunities with performance pressure from senior leaders. 60% percent of work-from-home employees say their manager is their most direct connection to company culture. Pro tip: To handle these ''sandwich'' circumstances, managers must develop strong leadership skills, communication abilities, and emotional intelligence. Organizations must also provide support in building these skills. 4. GETTING PERSONAL WITH EMPLOYEE SUPPORT WILL CREATE NEW DATA RISKS Being a human organization means knowing more about employees as people- a shift that has a potential to violate boundaries around deeply personal and private informaiton. While technologies like AI and wearables are used to collect employees' data, they simultaneously have the potential to create a crisis. Employees should be allowed to opt out of practices that they find objectionable. Pro tip: Organizations must prioritize transparency around how employee data is collected, used, and stored. To support employees' need for healthy boundaries. WORKFORCE-WIDE EROSION OF SOCIAL SKILLS Additionally, burnout, exhaustion, and career insecurity erode performance. As a matter of fact, t's not just Gen-Z, no one from any generation, has cracked the code for navigating the new shared professional environment. Rather than forcing employees back to in-person work to establish connections, leaders need to build intentional connections among employees across geographic — and generational — boundaries. A 2022 Gartner survey of nearly 3,500 employees found that when organizations help employees build connections intentionally, their employees are five times as likely to be on a high-performing team and 12 times as likely to feel connected to their colleagues. Pro tip: Organizations should encourage connections between employees by building communities to create intentional interaction and a sense of levity and fun. Read full article here: https://hbr.org/2023/01/9-trends-that-will-shape-work-in-2023-and-beyond

HBL ON TRENDS Leveraging Alumni Employee Health Networks and Wellbeing Through University alliances, HBL aims to use alumni networks HBL Raabta is a holistic employee assistance program aimed at and collaborate with several educational institutes to establish employees' wellness and mental health. Under this program, virtual sessions and sessions are conducted to counsel HBL as the employer of choice. employees in dealing with workplace and personal stress. 15 Universities 735 Individuals enrolled in the 15 ELT + Exco Sponsors Program 220 Total sessions held 3 Research collaboration 4 Trauma Management Key Mutually beneficial activities Key themes Gender bias Readily available talent piepeline Work pressurec Impacts Addressed Anxiety/burnout Building communities to create intentional interaction HBL is introducing Oracle Social Network, a Facebook like platform that allows employees to connect and engage across the organization. It provides a broad range of social tools for fun interaction. Building communities Sharing ideas, posts, videos Reacting to posts Chat on messenger

TECH IN TALENT JIM The ChatBot- Development Bank of Singapore (DBS) JIM, the Chat Bot of the Development Bank of Singapore (DBS) is the pioneer AI recruiter Chat Bot. Creating shortcuts to the time consuming interview process is the vital essence of Jim. The intelligent chatbot autonomously interviews candidates 24/7 providing flexibility to candidates & recruiters The quality of shortlisted candidates showed a Quality of shortlisted major improvement after DBS used JIM. candidates improved Saves 40 hours a Incorporating AI in HR, HBL introduced CV month Parsing, candidates can create profiles on HBL portal by using their CVs/Profile in any formats. 90% of the candidates positpivreovr eidsepdonses What we're doing at HBL? CV parsing, introduced in Q1, has Gamified Assessment improved the candidates experience Automation has removed by allowing applicants to transfer human involvement from the data from their resumes to IREC evaluation of applicants by application - an hiring online portal - automating end to end in just a few clicks. candidates assessment. increase in Enhanced API intregration 17% candidate profiles languages Automated end-to- end gamified 23 supported on assessment journey this platform 24 field mapping Quality hiring through on a run-time competency basis assessment

TIMES OF HBL DBS VISIT MEETING AMAZON Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi non sapien iaculis est sollicitudin fermentum. Pellentesque vitae leo volutpat, elementum risus sed, scelerisque turpis. Vivamus molestie in nisi a mollis. Etiam Amazon representatives provided valuable insights into their innovation journey and conducted a session on culture of vel ex porttitor, scelerisque innovation for senior leadership Attendees gained deep insights into the company’s evolution lectus ac, interdum ipsum. and how it has continuously adapted to the ever-changing business landscape Nulla fringilla cursus sodales. \"If you know the end result then it's not Curabitur in est ligula. an experiment\" Curabitur blandit aliquam diam, Amazon representatives delved into the methodologies adopted by the company to drive innovation nec dictum tellus ultricies vitae. The session helped gaining practical knowledge that can be applied within our own organization to stimulate innovation Donec vitae pretium tortor. Integer aliquet, nibh a faucibus molestie, quam dolor hendrerit augue, sed faucibus lectus turpis id dui. Suspendisse libero velit, dapibus id tellus a, hendrerit molestie nisl. Donec vitae nisl nunc. Vivamus elementum vestibulum ipsum, sed faucibus elit.

EMPLOYEE IN SPOTLIGHT MEET ZINIA A. KOTHARI HEAD REWARDS POLICIES AND FUNDS MANAGEMENT - HR Here's to showcasing our talent for What was the first ever this month, Zinia Amyn Kothari. milestone you achieved in Zinia's tenure at HBL spans over 21 years during which her jolly and your career? friendly personality coupled with her commitment to HBL has How did you achieve provided motivation to many. this milestone? What keeps your motivation in check? What was your second I believe in self-motivation. After all, milestone that makes you it's just you against you at the end of the day. proud? How do you stay prepared for the obstructions What steps do you on your way? think were necessary to achieve this goal? Learning is key. Your learning is what keeps you ready to face new challenges. What was your third milestone which you were Do you think it is imperative to pursue what you're passionate about? grateful to achieve? Of course! I surely concur with the saying ''Do what What skills/competencies you love and you would never have to work a day\". did you attain to achieve this milestone?