S07992 Global Switch Corporate brochure updates v2 12pt

GLOBAL SWITCH ALWAYS ON

ALWAYS ON GLOBALSWITCH.COM

THE RESILIENCE AND RELIABILITY OF OUR DATA CENTRE SERVICE CAN BE CHARACTERISED SIMPLY AS ‘ALWAYS ON’.THE ABILITY TO PROVIDE UNINTERRUPTED POWER AND OPTIMISED COOLING ARE WHAT COUNT IN THE DATA CENTRE BUSINESS. OUR PERFORMANCE IN THESE KEY AREAS, SUPPORTED BY EXPERT TECHNICAL AND CUSTOMER TEAMS, DELIVERS A BEST-IN-CLASS SERVICE TO OUR CUSTOMERS. GLOBAL SWITCH, ALWAYS ON.

“WE ARE THE LEADING, LARGE-SCALE, DATA CENTRE PROVIDER IN EUROPE ANDASIA-PACIFIC, PROVIDINGTHE RELIABILITY, SECURITYAND FLEXIBILITY THAT OURCUSTOMERS REQUIRE TO HOUSETHEIR I.T. INFRASTRUCTURE. RESPONDING TO OURCUSTOMERS’ NEEDS, WE ARE EXPANDING THE CAPACITY AND REACH OF OUR DATA CENTRES”.“AT GLOBAL SWITCH,WE ALWAYS DELIVER”. JOHN CORCORAN, EXECUTIVE CHAIRMANGlobal Switch data centres Our customers includeare located in key international government organisations,business and connectivity hubs. financial institutions, enterprises,Because of this we are able global system integrators,to provide Private Suites, telecommunication carriers,Cages, Racks, and Meet Me managed service providersRooms to a broad range of and other hosting businesses.customers, global and national,large and small.ALWAYS ON GLOBALSWITCH.COM



Our rigorous approach to applyingand maintaining best standardpractices throughout all our datacentres delivers the highest qualityservice and state-of-the-art facilitiesto our customers.Established in 1998, Global Switch isa Reuben Brothers company. We arefinancially strong and committedto maintaining our industry leadingposition. This provides our customerswith complete peace of mind aroundtheir mission-critical IT systems.ALWAYS ON GLOBALSWITCH.COM

AS WE OWN THEMAJORITY OF OURDATA CENTRES, WE HAVE COMPLETE FLEXIBILITY TO ADAPT THEM TO OUR CUSTOMERS’CHANGING NEEDS. GLOBAL SWITCH, ALWAYS FLEXIBLE.

ALWAYS ON GLOBALSWITCH.COM

DELIVERING THE RIGHT SOLUTION FOR OURCUSTOMERS IS CENTRAL TO THE GLOBAL SWITCH SERVICE. WHETHER IT’S A SINGLE RACK OR A CUSTOM-DESIGNED PRIVATESUITE FOR OUTSOURCED I.T. OR BUSINESS CONTINUITY PURPOSES, WE’LL CREATEAND FIT OUT THE RIGHT SPACE FOR YOU. GLOBAL SWITCH, ALWAYS RESPONDING.Offering the largest Cages Meet Me RoomsEuropean and Asia-Pacific Global Switch Cages Our Carrier Neutralfootprint, our customers offer the benefits of large status ensures thatare able to benefit from scale resilience for carriers and ISPs are ablesuperior power, cooling, medium sized IT space to establish Points ofsecurity, and sophisticated requirements. This solution Presence throughout ourmonitoring of infrastructure provides secure private portfolio of data centres.– not always available areas for customers and Our diversely routedin their own buildings. offers flexibility in design Meet Me Rooms ensureOur services include: and layout. that customers canPrivate Suites Racks connect directly to allA rapidly growing number Global Switch Racks major carriers andof businesses are now remain a vital resource telecommunicationenjoying the benefits for customers who need service providers.of outsourcing IT to maintain business-infrastructure and mission critical IT capabilities incritical systems into Global a third-party location.Switch Private Suites. They also give customersThese self contained areas, the room to grow their ITwhich can include 24x7 systems with ease. Racksnetwork operating centre provide a highly flexiblefacilities, are designed and and cost-effective optionbuilt to customers’ bespoke for housing network andspecifications. IT equipment.

ALWAYS ON GLOBALSWITCH.COM

GLOBAL SWITCH ENSURES THAT CUSTOMERSARE ABLE TO CONNECT DIRECTLY TO MAJORCARRIER AND ISP NETWORKS. OUR CARRIERNEUTRAL STANCE GIVES YOU THE FLEXIBILITYTO SOURCE COST EFFECTIVE AND HIGHPERFORMANCE NETWORKS TO SUIT YOURGEOGRAPHICAL REQUIREMENTS.GLOBAL SWITCH, ALWAYS CONNECTED.Global Switch data to ensuring businesscentres are located in key continuity and increasingconnectivity hubs across network reach.Europe and Asia-Pacific At Global Switch you areensuring close proximity able to establish directto the main international connections to a vastfibre routes. portfolio of serviceAccess to multiple ISPs, providers giving you theCarriers and other flexibility to diversify yourtelecommunication service providers as yourcompanies is essential business needs evolve.

AT GLOBAL SWITCHNOT ONLY DO WE HAVEROBUST AND RESILIENTINFRASTRUCTURE WEALSO HAVE STATE-OF-THE-ART MONITORINGSYSTEMS GIVINGCUSTOMERS COMPLETECONFIDENCE.GLOBAL SWITCH,ALWAYS WATCHFUL.All Global Switch data Management Systemscentres operate to a which enable our on-siteTier III standard or higher. facilities managementWe continually invest in team to scrutinize all keyour infrastructure across components – from powerall centres to ensure that and cooling to securitywe are running the most and access.efficient and up-to-date These processes are theresystems for our customers. to identify any discrepanciesMonitoring the environment in the power, cooling andand performance of our environment, or securitydata centres is a key aspect performance of our dataof the services we provide. centres. This monitoringOur entire critical is backed up by 24x7infrastructure is managed security and technicaland monitored using support teams.highly sophisticated BuildingALWAYS ON GLOBALSWITCH.COM



ALWAYS ON GLOBALSWITCH.COM

WHILE OUR DATA CENTRES NEED TO BE ABSOLUTELY SECURE, OURCUSTOMERS NEED TO BE ABLE TO ACCESS THEIR TECHNICAL SPACE SWIFTLY AND EASILY WITHOUT COMPROMISING SECURITY.GLOBAL SWITCH, ALWAYS SECURE. Security is of paramount importance at all our data centres. The most rigorous of controls and systems are integrated with customers’ access needs so that security is balanced with operational efficiency. • 2 4x7x365 manned security presence • S ecure and monitored access into data centres through man-trap entrances • R obust access procedures with mandatory proof of identity • E lectronic access to customer areas including proximity card readers • C onstant closed circuit TV video camera surveillance internally and externally • S ophisticated intruder systems and alarms • A dvance warning communications in place through government and cyber organisations • E xperienced high level security teams • B espoke layers of additional security tailored to customer requirements.

AT GLOBAL SWITCH WE ARECOMMITTED TO REDUCING THEIMPACT OF OUR DATA CENTRES ONTHE ENVIRONMENT THROUGH USINGENERGY EFFICIENTLY, REDUCING OURCARBON EMISSIONS AND PROVIDINGGREEN ENERGY SOLUTIONS.GLOBAL SWITCH, ALWAYS GREEN.Data centres are Through innovation in Sustainable Greenresponsible for over design and operation, Energy is procured1% of global electricity and working closely for Global Switch’sconsumption which with our customers, we own usage, andis increasing year on continually enhance the offered as an optionyear. By 2020, carbon energy efficiency of our to customers, whereemissions from data data centres. This results available. This typecentres are predicted in constantly improving of energy is generatedto exceed those of the the effectiveness of our from renewableairline industry. power usage across all energy sources such our data centres. as wind-farms.ALWAYS ON GLOBALSWITCH.COM



IN THIS CHALLENGINGAND DYNAMIC MARKET,WE RECOGNISE THEIMPORTANCE OFCUSTOMER SERVICE.OUR PEOPLE DELIVERA HIGH QUALITYPERFORMANCE ANDHIGH QUALITY SERVICE.GLOBAL SWITCH,ALWAYS PERSONAL. The depth of experience and commitment of our personnel maintain Global Switch’s market- leading position. Our technical, customer service and support teams share the company’s vast experience across international locations. The bank of knowledge and skills of our personnel puts us at the cutting edge of data centre technology and service development. ALWAYS ON GLOBALSWITCH.COM



THE SERVICE PROVIDED BY GLOBALSWITCH IS UNDERPINNED BY AMETICULOUS APPROACH TO THEDAY-TO-DAY MANAGEMENT OFOUR DATA CENTRES.GLOBAL SWITCH, ALWAYS VIGILANT. ALWAYS ON GLOBALSWITCH.COM

To enable customers to Cross Connects Technical cleaningoperate efficiently within Having resilient connectivity Technical cleaning is oneour centres, we have robust solutions and interconnects of the key componentsprocesses for managing key at our data centres are of the smooth running ofservices such as access, crucial to our customers’ data centres. Our servicecross connects, deliveries, business continuity. includes access to specialistcleaning and essential works. Our service includes the suppliers – all of whom workEach of these operational management of all cable in accordance with theservices have been subject installations within any required ISO standard, asto rigorous benchmarking Global Switch centre. well as environmental auditsand quality testing so We ensure that these are of technical space.that our customers can carried out in accordance Customers benefit frombe confident that their with ISO standards. the highest standard ofIT environment will not Deliveries cleanliness and also frombe compromised by any As part of our commitment competitively priced servicesaspect of the data centre’s to maintaining the highest due to our purchasingenvironment or operation. levels of security in all our power. data centres, our Deliveries, Day to day worksOUR OPERATIONAL Receipt and Retrieval service We offer a range of servicesSERVICES INCLUDE ensures that all deliveries around the day to dayAccess are tracked, stored securely works in technical space.Providing swift and easy and passed to customers Customers have the choiceaccess to our data centres as swiftly as possible. of either using our highlywithout comprising the Not only does it guarantee skilled personnel andsecurity, infrastructure or the security and operational approved contractors,safety procedures is at the integrity of our centres, or our supervisory servicecore of our service. We offer but also customers have with permits to work, wheredifferent types of access, the freedom to arrange customers wish to undertaketogether with comprehensive deliveries at any time. the works themselves.site inductions to ensureour customers have peaceof mind for the safety andsecurity of all personnel andequipment in our centres.

WORLD CLASS DATA CENTRESIN PRIME LOCATIONS FORCONNECTIVITY AND EASEOF ACCESS BY CUSTOMERS.KEY BENEFITS INCLUDE: Unrivalled power with multiple layers of redundancy Flexible power densities Carrier Neutrality providing connectivity to major Carrier and ISP networks Highly secure environment with robust processes in place to protect customers’ infrastructure Shared and private environment infrastructure solutions Strong operational track record Continuous improvement and excellence Strong customer service ethos A financially secure owner and operator of its own data centres. Global Switch – the leading large-scale, Carrier Neutral data centre operator providing fully fitted space in prime locations in Europe and Asia-Pacific.Cert no. SA-COC-001683 This brochure has been printed on Vision Superior which has FSC certification, is bleached using an Elementary Chlorine Free process and is produced at a mill in the UK that is certified to the ISO 14001 environmental management standard. The inks used in the printing process are vegetable based and totally recyclable. Printed in the UK by an FSC, ISO and Carbon Neutral printing company. © Global Switch 2016.ALWAYS ON GLOBALSWITCH.COM



A E C DI B IF G HCorporate Office Data Centres London Campus G Paris Campus D London East Paris East / Paris West4th Floor, Millbank Tower A Amsterdam Global Switch House 7-9 rue Petit21-24 Millbank Johan Huizingalaan 759 3 Nutmeg Lane 92582 Clichy CedexLondon SW1P 4QP 1066 VH Amsterdam London E14 2AX FranceUnited Kingdom Netherlands United Kingdom +33 (0)1 55 90 04 60+44 (0)20 7802 5150 +31 (0) 20 6666 300 +44 (0)20 7473 9000 salesparis @ globalswitch.cominfo @ globalswitch.com salesamsterdam @ globalswitch.com saleslondon @ globalswitch.com H Singapore B Frankfurt E London North 2 Tai Seng Avenue Eschborner Landstraße 110 East India Dock House Singapore 534408 60489 Frankfurt am Main 240 East India Dock Road +65 6858 5008 Germany London E14 9YY +49 (0)69 74 22 70 United Kingdom sales singapore @ globalswitch.com +44 (0)20 7473 9000 salesfrankfur t @ globalswitch.com I Sydney Campus saleslondon @ globalswitch.com Sydney East / Sydney West C Hong Kong 400 Harris Street Chun Yat Street F Madrid Ultimo Tseung Kwan O Industrial Estate Calle Yécora, 4 Sydney New Territories 28022 Madrid NSW 2007 Australia Hong Kong Spain +61 (0) 2 9566 7000 +852 3750 7572 +34 91 312 06 00 sales sydney @ globalswitch.com saleshongkong @ globalswitch.com salesmadrid @ globalswitch.comALWAYS ON GLOBALSWITCH.COM



ALWAYS ON GLOBALSWITCH.COM