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Home Explore Jan 2022 Newsletter

Jan 2022 Newsletter

Published by Sign Solutions, 2022-01-06 15:01:56

Description: Sign Solutions Jan 2022 Newsletter


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We are continuously creating more ways, to make the world more accessible to Deaf BSL users. Our newly released mobile app is another step, in enabling BSL users to get the access they need, when they need it. Not only is this an important step in keeping up, with rapid technological developments we have become accustomed to. It also provides the private, public and voluntary sector organisations, with another way to stay connected with the Deaf community they serve. Download the app today! Getting Started To update your Interpreterslive! services page on your website, please contact Kim on: [email protected] who will send updated content. Scan the QR code to view or download the User Guide or head over to the website Page 2

ACCESS EVENTS Mini Deaffest was held in Cornwall this year and our BDM's attended to meet with the Deaf community that gathered for the Communities annual film festival. We also attended an NHS Adam Breeze and Sophie Kang, our Business Devleopment Health Expo in 2021, so we Managers met with local businesses and the Deaf could better connect with community at Bayleys’ Coffee Shop in Bromsgrove. NHS and other health The Deaf community of BSL users, were shown how they organisations to present can communicate with café staff using the Interpreterslive! options for accessibility in Service, and were provided with advice on ATW to support them in employment. healthcare. Local businesses were given support and advice around recruiting Deaf employees and tapping into a diverse employee talent pool to fulfil their vacancies. The Midlands Expo was an For help of advice on making your organisation acccessible excellent opportunity for us or recruiting Deaf employees contact to connect with businesses [email protected] and organisations to continue promoting For information on recruiting improved access for the Deaf Employees, please Deaf community. CLICK HERE Page 3

NEW CLIENTS USING INTERPRETERSLIVE! More and more businesses are taking advantage of the many benefits of using Interpreterslive! which not only enables Deaf BSL users to easily access the services they provide on-demand, but as Interpreterslive! is provided by Sign Solutions, clients also have access to all our other pre-booked services, such as in-person interpreters, video interpreters into any video platform, BSL translations and training. Deaf BSL users can contact any of our Interpreterslive! Clients free of charge via the directory to access vital products, services and healthcare. Page 4

Video Relay Service InterpretersLive! VRS enables Deaf people to contact your organisation from home in their first or preferred language of BSL, providing equal access to your business. The process is simple. We will provide Deaf callers with a link for your website where they simply have to select 'contact via a BSL video interpreter'. This will immediately connect them to one of our video interpreters, who will make the onward call to your telephone number, so you can take the call as usual. Video Remote Interpreting For more information please visit our website or contact our team to discuss Our VRI service enables a Deaf customer, client or employee to communicate with you instantly, via a live BSL video interpreter. your needs. All you need to do is download the StarLeaf app onto any compatible mobile device with a camera and microphone. Alternatively, we can provide you will a link your customers can use to be connected directly with one of our video interpreters. Email: Deaf users can make a call and will be directed to a waiting BSL interpreter to enable instant communication. [email protected] 5

MEET THE TEAM Welcome to our new team members, who we hope are settling in well to their new roles. If you are interested in joining the Sign Solutions team, please check our website and social media for vacancies. Page 6

Our range of BSL services can also be Face-to-Face contracted via the following Frameworks: Interpreting Crown Commercial Services East Sussex County Council Shared Business Services (SBS) NHS Video Interpreting BSL Translations

Clear Face Masks Now Approved in Healthcare Settings Two brands of clear, transparent face coverings have been approved by the UK Government to be trialled in health settings this year. Reports indicate that Contechs’ transparent surgical face mask and Alpha Solway’s MX C mask have been given the all clear by the Department of Health and Social Care (DHSC). “DHSC will start piloting transparent face masks in 2022. These pilots will explore the usability and effectiveness of masks for communication between staff and patients, which could help many deaf people.\" To read the full article, please click here

WE HAVE MOVED! Please update your records to ensure communication and payments continue to be processed in a timely manner. 0121 447 9620 Contact Us [email protected] sms: 07816217228 Sign Solutions contact us via a BSL Interpreter First Floor, Ipsley Barn, Berrington Close, Ipsley, Redditch, B98 0TJ


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