Job Description - Managing Director v0.1 200921

JOB Management JOB Managing Director JOB Sign Solutions Job Description – Managing Director FAMILY TITLE PURPOSE • Reporting to CEO • To direct and oversee all of the financial activities including the preparation of current financial reports and forecasts for future business growth • Overall day-to-day and long term operational responsibility for the delivery of company projects, assignments and training courses • To be responsible for business development of Sign Solutions’ services including plan & implement marketing strategy including advertising & PR, customer retention & development, sales, implement and undertake activities to generate revenue according to agreed budgets • Support Clients through strategic contract management • To be highly consultative, highly motivated and team/individual focused. At all times to be oriented towards adding value to clients by developing the skill sets of staff • To recommend, develop and implement (in conjunction with peers, reports and CEO) new (or amendments to existing) Sign Solutions policies, processes and procedures • Interface across company lines to meet business needs KEY RESULT AREAS SKILL SETS TARGETS and MEASURES 1. Generic – applying to all Sign Solutions roles 1.1 Contribute to a positive • Motivation • 360o feed-back - 6 monthly performance-appraisal information collected from peers, subordinates, supervisors and, potentially clients. Its main objective usually is to assess working environment training and development needs and to provide competence-related information for succession planning—not promotion or pay increase. 1.2 Work alone, heading-up or • Team Working within a project team (as • 360o feed-back - see above definition business dictates) • Problem Resolution • Displaying a professional • 360o feed-back - see above definition 1.3 Identify solutions to organisational issues and positive attitude • Provide ownership, direction and leadership around the development of job related (including those of individual Process/Best Practice to help ensure that Sign Solutions meets, and where possible, exceeds reports) • Process Development its business goals. 1.4 Participate in the creation of • Adopting a continual • Provide a role model example of how a professional Sign Solutions employee should internal processes improvement approach in represent themselves and the company all areas of 1.5 Personal/Professional personal/professional • Have confidence to work at all levels of hierarchy and professional competence both within development development Sign Solutions and within client organisations • Ensure staff are continually improving personal and professionally. 2. Role Specific V0.1 20/09/21

Sign Solutions Job Description – Managing Director 2.1 Report to the Sign Solutions • Work with CEO on Contribute to the: CEO financial strategy and • Development of Sign Solutions Strategic (long term plan of action) and Tactical (actions taken to 2.2 Provide day-to-day management and support for planning, monitoring, achieve a specific objectives or to solve a specific problem) policy direction staff, communications and relationships management and • Development of Sign Solutions activities to achieve stated/agreed targets and standards for reporting financial and trading performance, quality, culture and legislative adherence • Management and • Contribute to weekly Business meetings to ensure CEO is provided with accurate and clear development of information in a timely manner to promote effective decision-making supporting financial • In conjunction with the CEO, assess the long term financial trends and review prospects for policies, systems and future growth of income and new product areas. processes • Work with CEO on financial strategy and planning, monitoring, management and reporting: • Make tactical decisions in including management and development of supporting financial policies, systems and processes order to reach business • Reporting and accounting as per regulatory and legal requirements including taxation, dividends, aims scheduled (monthly, quarterly and annual) reports and accounts • Plan, develop and • Manage and control operational department expenditure within agreed budgets implement strategy for • Establish and maintain appropriate systems for measuring necessary aspects of operational operational development (covering particular areas performance relevant to the • Monitor, measure and report on operational development plans and achievements within agreed organisation’s structure, market) formats and timescales • Ensure operational activities meet with and integrate with organisational requirements for quality management, health and safety, legal stipulations, environmental policies and general duty of care • Understanding of • Designated HR manager with full responsibility of all HR and staffing issues, to be dealt with to company processes as satisfactory conclusion by taking professional advice and/or in conjunction with Senior Managers they impact the interpreter where necessary group • Demonstrate understanding of processes, provide guidance to staff in relation to company • Maintain an awareness of processes and ensure there are relevant processes and procedures in place to evaluate the current interpreter issues performance of the staff and seek to change • Communicate need and business case for changes to existing or creation of new processes process where • Identify the need for resource, appoint & deploy necessary resource, and subsequently take on team management responsibility in relation to resource appropriate • Provide ‘front line’ support • Contribute to management meetings in a way that assists in the attainment of solutions that best and offer appropriate fit organisational requirement and which take into consideration needs and abilities of individual assistance and guidance staff • Taking a lead in the • Manage and develop direct operational staff development of processes • Provide direction and vision, including challenges & motivation to perform. and support systems • To represent the company and develop external relationships within the industry. To promote the • Relationships should companies services and increase the profile of Sign Solutions. include internal and external relationships with clients, customers and competitors. V0.1 20/09/21

2.3 Make tactical decisions as • Ability to act alone, within Sign Solutions Job Description – Managing Director delegated by the board agreed tolerances and appropriate levels of • From working with CEO and senior managers to gain a full and complete understanding of authority and autonomy levels of responsibility and decision making V0.1 20/09/21