JOB Finance JOB Administrator JOB Sign Solutions Job Description– Accounts Administrator FAMILY TITLE PURPOSE 1. Report to Finance Manager (Line Manager) and MD 2. Full back-up administration support to Finance Department KEY RESULT AREAS SKILL SETS TARGETS and MEASURES • Feedback from Finance Manager 1. Generic – applying to all Sign Solutions roles • Maintain a good working relationship with all members of staff • Feedback from Finance Manager 1.1 Contribute to a positive • Motivation working environment • Communication • Feedback from Finance Manager Awareness • • Provide a role model example of how a professional Sign Solutions employee should Team Working represent themselves and the company 1.2 Work alone, heading-up or • Exercising Initiative • Have confidence to work at all levels of hierarchy and professional competence within a project team (as • • Continuous review of personal development plan in conjunction with line manager business dictates) Taking appropriate • Attend training and to develop relevant knowledge, techniques and skills. • responsibility Problem Resolution 1.3 Identify solutions to • Displaying a organisational issues • professional and positive attitude • • Team Working • Exercising Initiative Taking appropriate responsibility 1.4 Personal/Professional • Adopting a continual development improvement approach in all areas of personal/professional development • Taking appropriate responsibility for your own development • Continually look for training opportunities 2. Role Specific Sign Solutions – Job Description – Accounts Administrator v0.1 20/09/21 Page 1 of 3
2.1 Administration • Team working – other Sign Solutions Job Description– Accounts Administrator office personnel, 2.2 General, Office and interpreting personnel and • Provision of full administration support to Finance Manager and finance department and in Administration management personnel accordance with ISO (quality/security) procedures 2.3 Customer Service and • Ability to work alone • Answering and routing telephone calls Business Focus • Professionalism • Meet & Greet of clients or visitors for Finance Department • Motivation • Drafting and forwarding of correspondence by way of letters, emails, etc. • Initiative • Chase closing of jobs in II by freelancers and staff in accordance with timescales • Responsibility • Adhere to ISO processes to ensure maintenance of accreditation • Ability to work with people • Arrange, attend and contribute to finance meetings • Update client profiles on II and QB at all levels. • Investigate PO queries and support credit controller to resolve • Proactive • Collate and prepare Expenses and mileage claims • Create sales and leads • Assist with collating and providing evidence to back up client reporting/billing • Organisational skills • Redirection of emails/invoices • Assist with monthly client billing spreadsheets • Organisational skills • Assist with freelance and supplier queries prior to payment • Team working • Assist with payroll working preparation • Process development • Assist with nominal analysis where required • Initiative • Ad-hoc filing • Professionalism • Undertake associated administration tasks in relation to 2.1 and in accordance with ISO • Flexibility processes • Proactiveness • Responsibility • Adhere to and actively contribute to the drafting and implementing of current and new ISO processes and assist in maintenance of accreditation • Attend and contribute to accounts meetings • Establish and maintain effective working relationships with reports, co-workers and managers • Attend training and to develop relevant knowledge and skills where required • Recognise that our clients are both users of our services, customers and freelance professionals and should be treated with professionalism at all levels • Establish and maintain effective working relationships with clients and represent the company in a professional manner when liaising with such clients • Represent the company in a professional manner when liaising with clients • Proactively undertake sales activities to maximise all opportunities to bring further business to Sign Solutions • Proactively network within clients to raise the profile of Sign Solutions • Deal with customer/freelancer queries Sign Solutions – Job Description – Accounts Administrator v0.1 20/09/21 Page 2 of 3
2.4 Report to Agency Manager & • Team working Sign Solutions Job Description– Accounts Administrator MD • Engage in consultation processes with the management team and the Sign Solutions Senior Management Team where necessary • Contribute to and engage with in developing processes that impact the provision of interpreting within Sign Solutions • To engender and contribute effectively to a positive team spirit with all other members of staff • Liaise with Finance Manager in relation to any issues that may affect yours, or others, work Sign Solutions – Job Description – Accounts Administrator v0.1 20/09/21 Page 3 of 3
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