Job Description - Accounts Administrator v0.1 200921 (1)

JOB Finance JOB Administrator JOB Sign Solutions Job Description– Accounts Administrator FAMILY TITLE PURPOSE 1. Report to Finance Manager (Line Manager) and MD 2. Full back-up administration support to Finance Department KEY RESULT AREAS SKILL SETS TARGETS and MEASURES • Feedback from Finance Manager 1. Generic – applying to all Sign Solutions roles • Maintain a good working relationship with all members of staff • Feedback from Finance Manager 1.1 Contribute to a positive • Motivation working environment • Communication • Feedback from Finance Manager Awareness • • Provide a role model example of how a professional Sign Solutions employee should Team Working represent themselves and the company 1.2 Work alone, heading-up or • Exercising Initiative • Have confidence to work at all levels of hierarchy and professional competence within a project team (as • • Continuous review of personal development plan in conjunction with line manager business dictates) Taking appropriate • Attend training and to develop relevant knowledge, techniques and skills. • responsibility Problem Resolution 1.3 Identify solutions to • Displaying a organisational issues • professional and positive attitude • • Team Working • Exercising Initiative Taking appropriate responsibility 1.4 Personal/Professional • Adopting a continual development improvement approach in all areas of personal/professional development • Taking appropriate responsibility for your own development • Continually look for training opportunities 2. Role Specific Sign Solutions – Job Description – Accounts Administrator v0.1 20/09/21 Page 1 of 3

2.1 Administration • Team working – other Sign Solutions Job Description– Accounts Administrator office personnel, 2.2 General, Office and interpreting personnel and • Provision of full administration support to Finance Manager and finance department and in Administration management personnel accordance with ISO (quality/security) procedures 2.3 Customer Service and • Ability to work alone • Answering and routing telephone calls Business Focus • Professionalism • Meet & Greet of clients or visitors for Finance Department • Motivation • Drafting and forwarding of correspondence by way of letters, emails, etc. • Initiative • Chase closing of jobs in II by freelancers and staff in accordance with timescales • Responsibility • Adhere to ISO processes to ensure maintenance of accreditation • Ability to work with people • Arrange, attend and contribute to finance meetings • Update client profiles on II and QB at all levels. • Investigate PO queries and support credit controller to resolve • Proactive • Collate and prepare Expenses and mileage claims • Create sales and leads • Assist with collating and providing evidence to back up client reporting/billing • Organisational skills • Redirection of emails/invoices • Assist with monthly client billing spreadsheets • Organisational skills • Assist with freelance and supplier queries prior to payment • Team working • Assist with payroll working preparation • Process development • Assist with nominal analysis where required • Initiative • Ad-hoc filing • Professionalism • Undertake associated administration tasks in relation to 2.1 and in accordance with ISO • Flexibility processes • Proactiveness • Responsibility • Adhere to and actively contribute to the drafting and implementing of current and new ISO processes and assist in maintenance of accreditation • Attend and contribute to accounts meetings • Establish and maintain effective working relationships with reports, co-workers and managers • Attend training and to develop relevant knowledge and skills where required • Recognise that our clients are both users of our services, customers and freelance professionals and should be treated with professionalism at all levels • Establish and maintain effective working relationships with clients and represent the company in a professional manner when liaising with such clients • Represent the company in a professional manner when liaising with clients • Proactively undertake sales activities to maximise all opportunities to bring further business to Sign Solutions • Proactively network within clients to raise the profile of Sign Solutions • Deal with customer/freelancer queries Sign Solutions – Job Description – Accounts Administrator v0.1 20/09/21 Page 2 of 3

2.4 Report to Agency Manager & • Team working Sign Solutions Job Description– Accounts Administrator MD • Engage in consultation processes with the management team and the Sign Solutions Senior Management Team where necessary • Contribute to and engage with in developing processes that impact the provision of interpreting within Sign Solutions • To engender and contribute effectively to a positive team spirit with all other members of staff • Liaise with Finance Manager in relation to any issues that may affect yours, or others, work Sign Solutions – Job Description – Accounts Administrator v0.1 20/09/21 Page 3 of 3