High Impact BookletFull

Company Profile (LLP0003075-LGN) 4-3-B NB Plaza, 3000 Jalan Baru, 13700 Perai, [email protected] Tel: 04-5078798

ContentsAbout Us Page 3Leadership & Management Page 4Behavioral Skills Page 5Technical Skills Page 7Operations Program Page 8ISO/ EHS Page 9Team Building Page 11IT/ Microsoft Page 12Language & Writing Page 13Clients Page 14Activities Photos Page 15My Notes Page 16High Impact Voucher Page 17

About Us …NAME : HIGH IMPACT TRAINING SERVICESAGE : 4 YEARS OLD +BORN : PENANGSTAY : 4-3-B, NB PLAZA, 3000 JALAN BARU, PERAITRAINING DAY : >1,000 :daysTRAINING PAX : > 20,000 PAXTRAINER POOL : 450 TRAINERSTOPICS AVAILABLE : +/- 300 TOPICSEVALUATION (AVG) : 85% We Build TALENT !! **Data from 2011-2015 3

LEADERSHIP and MANAGEMENT TRAINING LEADERSHIP and MANAGEMENT Leadership/ Management training PROGRAM helps your leaders discover how to inspire trust and build credibility  Coaching & Mentoring  Effective Leadership Skills with their people, define a clear and  Emotional Intelligence for Leaders compelling purpose, create and align  Empowerment & Delegation systems of success, and unleash the  Entrepreneur Mindset  Essential Skills for Managers talents and energy of a winning  Influencing & Engaging team. Leaders spend their efforts  Leadership: Gaining Rights & Respect creating a place where people want to  Leadership: Gaining Trust & Commitment stay and contribute their best effort,  Leadership and Followership Skills  Leading Self Directed Team time and time again, helping  Leadership Mindset Change organization achieve its most critical  Leadership Skills for Managers  Rewarding & Recognizing priorities.  Talent Management and Succession Planning  Transcending Leadership Boundaries  Transformational Leadership  Transforming Stress to Productive Energy  Value Based Leadership  Winning Tools for Effective Leaders4

BEHAVIOURAL SKILLSBEHAVIOURAL SKILLS PROGRAM TRAINING 7 Innovation Tools Behavioural Training forms an integral Change Management part of the preparatory process of a Coaching and Mentoring Through NLP Communicating With Impact management aspirant. As a matter of Communication and Subliminal Influence fact, the skill sets are going to be crucial Creative Problem Solving Creative Problem Solving with NLP for professionals working in a gamut of Creative Thinking fields. These courses come handy in Customer Focus! Delivering the WOW terms of honing up your personal Dare to be Great effectiveness as well as the innate Designing Your Presentation to Impact Your Audience leadership skills. These skills are more Developing Personal Effectiveness than a must in a corporate set up. This Diversity and Inclusiveness is the reason why big business houses Dynamic Work Habits choose to focus on customized packages Eager To Win which will perk up your soft skill levels Effective Communication and Interpersonal SkillsThrough NLP Enhancing Creativity and Innovation Effective Executives! Effective Personal Productivity Effective Persuasion and Influencing Skills  Manage Time for Maximum Result EQ Management at Workplace  Managing Confrontation & Resistance Fish Philosophy  Managing Emotional Intelligence for Competitive Edge Highly Effective People  Motivation: “Success Begins With Me” How to Present Using NLP  Motivating Self & Others Intra & Interpersonal Skills at Workplace  Negotiate to Getting Win Win Outcomes LEAD! To Influence Anyone  Non Negotiator’s Negotiation  Planning & Organizing Skills  Positive Thinking at Workplace  Problem Solving and Decision Making for Sales  Professional Business and Social Etiquette  Public Speaking & Presentation Skills  Relationship Intelligence  Self Motivation for High Performance  Speaking with Confidence  Strategic Planning  Supervisory Skills  Take Ownership  Transforming Stress to Productive Energy  Understand! The People Around You  Whale Done! 5

BEHAVIOURAL SKILLS TRAINING Behavioural Training forms an integral part of the preparatory process of a management aspirant. As a matter of fact, the skill sets are going to be crucial BEHAVIOURAL SKILLS (MALAY) for professionals working in a gamut of  Fikiran Yang Mencabar fields. These courses come handy in  Kemahiran Berkomunikasi Berkesan  Kemahiran Mentoring Yang Berkesan terms of honing up your personal  Kemahiran Penting Untuk Penyelia effectiveness as well as the innate  Kemahiran Penyampaian Yang Berkesan leadership skills. These skills are more  Kemahiran Penyelesaian Konflik than a must in a corporate set up. This  Kepimpinan Berprestasi Tinggi is the reason why big business houses  Kepintaran Mengawal Emosi choose to focus on customized packages  Memeluk Perubahan which will perk up your soft skill levels  Memimpin Secara Bimbingan  Motivasi & Sikap kerja Positif  Paradigma  Pemikiran Yang Positif Di Tempat Kerja  Pemimpin Pasukan  Pengurusan Masa Berkesan  Pengurusan Projek  Perancangan & Pengelolaan  Tektik Penyelesaian Masalah dan Membuat Keputusan Yang Berkesan6

TECHNICAL PROGRAM TECHNICAL TRAINING 7 New QC Tools Technical training is the process 7 QC Tools of teaching employees how to 8D Problem Solving 8 Management Principles – Out Of Box Auditing more accurately and thoroughly perform the technical components of their jobs. Training can Advanced Product Quality Planning (APQP) include technology applications, Advance QA/QC products, sales and service tactics, Applied Statistics Using Minitab and more. Technical skills are Calibration And Measurement System job-specific as opposed to soft Component Identification and PCBA Manufacturing Process Flow skills, which are transferable. Continuous Improvement Tools – PDCA & 7 QC Tools Cost Of Quality Design of Experiment (DoE) Companies that offer technical Effective Functioning of DCC training gain from reduced Effective QA/QC operating costs and a better ESD Control Development and Assessment Program reputation for quality. Failure Mode Effect Analysis (FMEA) Fault Tree Analysis (FTA) Geometric Dimensioning & Tolerancing (GD&T) Green Productivity & Cost Saving Highly Effective QA/QC Techniques for Inspectors Introduction to LEAN Introduction to Quality Management IPC610 CIS Kaizen and Administration Office Kanban Made Simple LEAN Green Manufacturing LEAN Manufacturing Moisture Sensitivity Component (MSC) Measurement System Analysis (MSA) Poka Yoke Practical Approach to MUDA Elimination Problem Solving Using 7QC Tools Process Capability Production Parts Approval Process (PPAP) QCC For Leaders & Facilitators QCC For Members Quality Awareness Training Root Cause Analysis (RCA) Sampling Plan Small Group Activities that Transforms Japan Statistical Process Control (SPC) Technical Report Writing Toyota Production System and Its Management Principles 7

OPERATIONS PROGRAMSCM OPERATIONS Best Practices in Supply Chain Management Effective Purchasing and Supplier Management Effective Supply-Chain Management, Planning, Organizing and Delivering TRAINING End to End Supply-Chain Processes, Methods Evaluation and Analysis Green Supply Chain Management Inventory Management to Increase Profitability Operations management is Managing Import, Export, Shipping & Incoterms Applications one of the central functions Managing Warehouse & Distribution Centre to Achieve Productivity of all organizations. Every Supply-Chain Management in the FMCG Industries business is managed through multiple businessHRM functions each responsible Employee Engagement Employment Act for managing certain Industrial Relation aspects of the business to Introduction to Human Resources Management Behavior-based develops, maintains, or interview skills improves the operational Leave Management Make Easy readiness of individuals or Personal Data Protection Act Sexual Harassment and Workplace Justice Corporate culture and units. relationship Operation related training is Talent Management and Succession Planning important to keep a Training Effectivess Training Needs Analysis (TNA) company running in its optimum capacity to create the highest level ofFinance and Accounting efficiency possible within Accounting Principles and Practices Basic Accounting an organization Budgeting and Cost Control : A Practical Approach . Budgeting and Forecasting : Comprehensive Technique Credit Management and Debt Recovery Entrepreneurial Finance Essentials of Cost & Management Accounting Essentials of Finance and Accounting Financial Forcasting Finance Fundamentals for Business Effectiveness Finance for Non Finance Professionals / Executives Fundamentals of Finance and Accounting For Non-Financial Managers Understanding and Analysing Financial Statements  Understanding Corporate Annual Reports: Basic Financial Statements8

ISO / ENVIRONMENTAL HEALTH & SAFETY (EHS)EHS PROGRAM A Mindset Transformation with Behavioral Based The ISO standard offers a wide Safety (BBS) System variety of benefits to an Accident Prevention at Workplace organisation. The quality Air Pollution Prevention standard is applicable to Basic Chemical and Scheduled Waste Management Basic Workplace Safety & Chemical Safety Program companies of any size or sector Chemical Control and Handling who is seeking to improve their Chemical Emergency Response Team Training Chemical Hazard Management internal management and Chemical Safety Training operational processes. CPR & Occupational First Aid Electric Safety and Log out Tag Out (LOTO) EHS can be broadly divided Emergency Response Planning into several categories.EHS Energy Efficiency & Conservation courses are designed to help Environmental Pollution Control Ergonomics Training manufacturers manage Factory & Machinery Act 1967 employee health, reduce safety Green Building & Green Township incidents, manage their environmental footprint and help to ensure operational continuity and cost effectiveness. Green Industry - DOE Compliance Green Technology Compliance Z-050 HAZOP and HAZAN Hazard Identification, Risk Assessment and RiskControl Hearing Conservation & Protection HIRARC Human Factor and Ergonomics Incident Investigation and Corrective Action Industrial Fire-Fighting And Rescue Program Industrial Waste Minimization Internal Environmental Auditing Internal OHSAS Auditing ISO 9001:2008 Process Approach Internal Audit ISO 14001 Environment Aspects & ImpactsEvaluation ISO 14001 Internal EMS Audit ISO 14001 Management Awareness 9

ISO / ENVIRONMENTAL HEALTH & SAFETY (EHS)EHS PROGRAM ISO 14051 Material Flow Cost Accounting The ISO standard offers a wide ISO 39001 Road Safety Management Systems Awareness variety of benefits to an ISO 45001 – Occupational Health and Safety ISO/ TS16949 Process Approach Internal Audit organisation. The quality Keselamatan Kebakaran (BOMBA) standard is applicable to Legal and Other Requirement (Environmental Quality Act) OHSAS 18001 Awareness companies of any size or sector OHSAS 18001 Internal Audit who is seeking to improve their OSHA & Safety Committee Awareness Personal Protective Equipment internal management and Pollution Prevention Program operational processes. Safety and Health Committee Empowerment Safety Committee Training EHS can be broadly divided Safety in Handling Forklift into several categories.EHS Scheduled Waste Management courses are designed to help Understanding and Implementing ISO 14001 Understanding and Implementing ISO 9001 manufacturers manage Understanding and Implementing ISO/TS 19040 employee health, reduce safety incidents, manage their environmental footprint and help to ensure operational continuity and cost effectiveness. Understanding and Implementation OHSAS 18001 Wastewater Treatment PlantCONSULTANCY - Quality, Environment, Health & SafetyOrganizations with management system and well-trained employees would be able to sustain longerand improve their competitiveness, which results in increased market share and profitability.With these in mind, we are fully committed in helping organizations in the area of Management System.High Impact Training Services assists companies and organizations achieve and maintain ISO 9001, ISO14001 and OHSAS 18001 certification through client-centered consultancy and training. We put greatemphasis in developing and implementing a user-friendly and practical stand-alone or integratedQuality and Environment Management System for our clients while ensuring their people havesufficient knowledge to run the system smoothly.We strongly believe the focus is your business not the quality or environment management system. Wealso believe that any system should add value to your business and not be a burden to its management andstaffs. Our consultants will make sure your documents not only meet ISO requirements but are also easy touse. Your quality or environment system will be useful, practical and require minimum maintenance. Wewill also deliver customised training courses so that your people are self-sufficient in running the ISO 9001,ISO 14001 and OHSAS 18001 system.10

TEAM BUILDING PROGRAM TEAM BUILDING DL Team Building Team building is an IL Team Building important factor in any Leading and Managing a High Quality Team environment, its focus is Team Building: Building Ultra Individuals into Lasting Team (BUILT) to specialize in bringing Team Building – Penang Heritage Hunt out the best in a team to Team Building – Treasure Hunt ensure self-development, Team Building – Team Dynamics (Forming) positive communication, Team Building – Cross Functional Team (Storming) leadership skills and the Team Building – Team Optimization (Norming) Team Building – Building High Performance Team (Performing) ability to work closely The Power of ‘WE’ together as a team to achieve better results. It generally sits within the theory and practice of organizational development.Team Building – ECO ChallengePenang : Pantai Kerachut/ Taman NegaraKedah : Kulim Sungai Sedim, Carnival WaterParkPerak : Taiping Lake, Spritzer Eco Park, Matang Mangrove Reserve Forest, Kuala Sepatang, Bukit Merah Lake Town, Lost World of Tambun, Teluk Batik Lumut, Belum Rainforest Resort 11

INFORMATION TECHNOLOGY / MICROSOFTIT / MICROSOFT PROGRAM IT hаѕ made global social and cultural interaction vеrу Microsoft Access 2007/ 2010 / 2013 – Basic & Intermediate Microsoft Access 2007/ 2010 / 2013 – Advance simple. Thiѕ iѕ evident with thе Microsoft Excel 2007/ 2010 / 2013 - Basic emergence аnd success оf Microsoft Excel 2007/ 2010 / 2013 - Intermediate Microsoft Excel 2007/ 2010 / 2013 – Advance social networking websites. Microsoft PowerPoint 2007/ 2010 / 2013 - Basic Mоrе so, thе uѕе оf Microsoft PowerPoint 2007/ 2010 / 2013 - Intermediate Microsoft PowerPoint 2007/ 2010 / 2013 – Advanced information technology hаѕ Microsoft PowerPoint 2007/ 2010 / 2013 – PowerPoint for eliminated language barriers Presentation with technologies ѕuсh аѕ Microsoft Word 2007/ 2010 / 2013 - Basic language translators. Microsoft Word 2007/ 2010 / 2013 - Intermediate Microsoft Word 2007/ 2010 / 2013 – Advance With thе uѕе of IT more work Microsoft Excel 2007/ 2010 / 2013 - Formulas & Functions can bе done bу individuals, Microsoft Excel 2007/ 2010/ 2013 - Tables & Charts businesses, services аnd Microsoft Excel 2007/ 2010 / 2013 - Pivot Tables & Charts government organisations. Microsoft Excel 2007/ 2010 / 2013 - Macro For Beginner Function enhancement Microsoft Excel 2007/ 2010 / 2013 - Macro Level 2 programs ѕuсh аѕ word Microsoft Excel 2007/ 2010 / 2013 - VBA Microsoft Project 2007/ 2010 / 2013 processors, database programs Adobe Photoshop аnd spreadsheets саn gеt work C++ Programming Interfacing & Hardware Programming dоnе in lеѕѕ timе with Microsoft SQL Database increased accuracy аnd Microsoft Windows Server Visual Basic For Beginner efficiency. Visual Basic Advance12

LANGUAGE & WRITINGLANGUAGE and WRITING Communicating successfully starts with language. If you can Business English Communication Business Mandarin Communication speak the language of your Communicative English discussion partner well you can Communicative in Mandarin Email Etiquette significantly increase your English for Front Liners opportunities and widen your English for Presentation / Speak With Confidence How To Write an Effective Minutes of Meetings horizons. Improving Grammar And Spoken – English We organize language training Improving Grammar And Spoken – Japanese Japanese Language Class and communication courses. Japanese Course (Elementary I) They can be given in-house and Workplace Talk are usually tailor-made. Courses are designed in consultation because language is linked to context. 13

IBIDEN and more …14

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My Notes Targeted Date Programs Interested16

VoucherVoucherFREE Management System Assessment VoucherQuality / Environment / Health & SafetyFREE VoucherISO Consultationtill Certification 17

Sign up any 2 days class VoucherTerms & Conditions 1 day Microsoft Office class1. Voucher is valid till 31st July 2016 (class sign up date)2. Voucher is to be used for one program only3. Voucher only valid with High Impact company stamp4. High Impact reserves the right to change the terms & conditions orcancel any promotions at any time without notice. Voucher Round neck t-shirt for every participantsTerms & Conditions1. Voucher is valid till 31st July 2016 (class sign up date)2. Voucher is to be used for one program only3. Voucher only valid with High Impact company stamp4. High Impact reserves the right to change the terms & conditions or cancel any promotions at any time without notice. Voucher Terms & Conditions 1. Voucher is valid till 31st July 2016 2. Voucher is to be used for one sector. Either Quality, Environment or Health & Safety 3. Voucher only valid with High Impact company stamp 4. High Impact reserves the right to change the terms & conditions or cancel any promotions at any time without notice. Voucher Terms & Conditions 1. Limited to first 10 companies only 2. The Company must get certified within 6 months 3. Training not included 4. Voucher only valid with High Impact company stamp 5. High Impact reserves the right to change the terms & conditions or cancel any promotions at any time without notice.18



(LLP0003075-LGN)PSMB RegisteredMOF Registered4-3-B, NB Plaza,3000, Jalan Baru, 13700, Perai, Penang.04-507 8798012-208 9798012-805 [email protected] Build TALENT !!