HOSPITALS Magazine: Issue 44

Issue 44/ 148 JAN - FEB 2019 THE ARAB HOSPITAL APPLICATION IS AVAILABLE Engineer Sobhi Batterjee President of the Saudi German Hospitals Group

NEWS

TO NEW MEDICAL Publisher ACHIEVEMENTS IN Arab Health Media Communication THE NEW YEAR General Manager After a year full of health activities and successes, the year 2019 begins Simon Chammas with a richer agenda in the healthcare sector, led by the Arab Health Exhibition [email protected] and Congress. The exhibition, held in Dubai at the end of January, offers a Creative Department unique opportunity for health professionals and specialists to share experienc- Roula Haddad - Georges Habka es, technologies and developments. It is the largest medical exhibition and con- Creative Director: ferences in the Middle East, providing several accredited conferences where medical and clinical topics are addressed by international specialists. Jessy E. Hajj Photographer Another major conference is the HIMSS Global Conference & Exhibition, Hanna Nehme held before the end of last year in Riyadh. It addressed current challenges, future plans and possible solutions in the healthcare field. It also reviewed the Copy Editor latest developments in health information technology and highlighted the vital Jessica Achkar role of e-health. In Qatar, in addition to the well-known medical conferences, the conferences were dedicated to building modern hospitals. The issue of Editors healthcare spending and the promising opportunities for international drug Aline Debes, Mark Steven, Don Karn, manufacturers have also taken part in these conferences. Andrew Weichert, Colette Semaan, This rising movement in the medical and healthcare conferences promises Abbas Moussa to bring further successes in 2019 as well as a brighter future in the medical Advertising & Marketing field. So to many new achievements in the new year… [email protected] The Publisher Mirna Khayrallah [email protected] Business Development Manager Ralph Rahal [email protected] Offices & Adresses AHMC, Lebanon Mansourieh High way, Jihad Wakim center, 3rd floor. T/F: +961 4 53 40 58 M: +961 3 60 61 00 [email protected] Simon Chammas [email protected] Dubai [email protected] +967 50 2971007 KSA Elias Aramouni Business Dot Sulaimaniah Offices building • 2nd flr M: +966 55 1595 000 T: +966 11 4568282 F: +966 11 2253666 P.O. Box: 085092 Riyadh 11691 Printing Distribution KSA - UAE - OMAN LEBANON - JORDAN - SYRIA - KUWAIT BAHRAIN - QATAR - EGYPT All rights reserved by the HOSPITALS magazine. No part of this publication can be reproduced in any form without prior permission in writting from the publisher. 1

JANUARY . FEBRUARY 2019 28 78 90 96 COVER FEATURES 28 Engineer Sobhi Batterjee 78 Artificial intelligence in healthcare 90 Telemedicine for wound care management President of the Saudi German Hospitals Group 96 Alzheimer’s disease 108 Medical Imaging Technology NEWS 120 Immunotherapy 122 Wearable Technology 4 Hill-Rom expands digital health capabilities in new global ARTICLES collaboration with Microsoft 98 Hearing loss can be temporary or permanent 12 Sysmex Launches their First Subsidiary in Egypt and 102 Teratoma 104 Bleeding Gums North Africa 106 Unexplained infertility 52 The Saudi Ministry of Health organized its annual meet- ing for Obesity Surgery Program at King Saud Medical City (KSMC) Riyadh 54 MEDLAB explores “Lab of the Future” 62 Al-Ahli Hospital’s Participation in the World Innovation Summit for Health (WISH) MEDICAL INSTITUTIONS 14 Nationwide Children’s Hospital 40 The University of Nicosia Medical School 42 Health Care Accreditation Council - Jordan 44 The American Accreditation Commission International 56 Acibadem Healthcare Group Turkey 64 NMG Modular Design-Build Turnkey Solutions 82 MEDSBLA INTERVIEWS 68 Andre Daoud, Chief Executive Officer, Medcare 72 Curtis Laitinen, Associate Director For Healthcare, AECOM Middle East: King Hussein Medical City JANUARY.FEBRUARY 2019 2

NEWS

NEWS Hill-Rom expands digital health capabilities in new global collaboration with Microsoft Hill-Rom (NYSE: HRC), a global medical technology company, announced on January 8, a collaboration with Microsoft to bring advanced, actionable point-of-care data and solutions to caregivers and healthcare provider organizations. The combined offerings, using Microsoft Azure®, are intended to dynamically analyze real-time sensing data from medical devices and historical medical record informa- tion, and communicate potential patient risk and hospital protocol actions directly to caregivers at the point of care. The solutions combine Hill-Rom’s deep clinical knowledge and streaming operational data from medical devices, and Microsoft’s cloud, including Azure® IoT and Azure® Ma- chine Learning, to help drive enhanced patient outcomes. The Hill-Rom® digital solution offerings will be available to hospitals beginning later in 2019. “Information and connectivity are critical to providing quality healthcare, reducing length of stay, driving efficiencies across the healthcare continuum and providing clinical and economic value,” said Hill-Rom President and CEO John Groetelaars. “Our collabo- ration with Microsoft will help clinicians identify, communicate and mitigate patient risk in real-time, advancing our vision of connected care to address customer challenges and enhance patient outcomes.” Hill-Rom’s connected solutions will integrate data from the company’s medical devices (including smart hospital bed systems, vital signs monitors and other connected devices) and hospitals’ electronic medical records through a common gateway infrastructure. The combination of medical device data and Azure Machine Learning will help assess and analyze critical and secure information at the bedside, delivering actionable insights to clinicians that can help reduce costly complications and enhance efficiency and pa- tient outcomes. In addition to localized and cloud-based patient risk identification and communica- tions, the collaboration with Microsoft offers hospitals simplified installation, integration, information security and support while enabling scalability and flexibility for IT depart- ments across the globe. “Microsoft’s AI capabilities make Azure an ideal platform for Hill-Rom’s new digital offerings. The powerful combination of Hill-Rom’s proven applications with Azure will help empower organizations across all industries, and especially in the health market,” Chris Sakalosky, Vice President, US Health & Life Sciences, Microsoft Corp. JANUARY.FEBRUARY 2019 4

Visit us At Abu Dhabi Health Services Company “SEHA” stand during Arab Health 2019 Dubai World Trade Centre 28th –31st of January 2019 Hall 6 Stand B 10

NEWS King Hussein Cancer Center Wins Sheikh Hamdan Bin Rashid Al Maktoum Award in the Category of Best Arab Medical Center His Highness Sheikh Hamdan Bin Rashid Al Maktoum, Deputy Ruler of Dubai, Minister of Finance and pa- tron of the Sheikh Hamdan Bin Rashid Al Maktoum Award for Medical Sciences, honored the King Hussein Cancer Center (KHCC) for winning the prestigious Sheikh Hamdan Bin Rashid Al Maktoum Award for Medical Scienc- es for Best Medical College, institute or center in the Arab World, further commending the Center’s dedicated efforts to providing the highest levels of comprehensive care to cancer patients across the region. KHCC Director General Dr. Asem Mansour received the the International Awards, the Arab World Awards and award on behalf of KHCC at a ceremony held in the United the UAE Awards, all of which aim to recognize individuals, Arab Emirates, stating: “This award is the culmination of universities, institutions and research centers around our combined efforts over the years, and a manifestation the world for their outstanding achievements in the field of our success in promoting comprehensive cancer care in of medicine. the Arab World.” Dr. Mansour continued, “KHCC is now among the most sought-after centers in the world, offering cancer patients the most advanced treatment plans.” The Sheikh Hamdan Bin Rashid Al Maktoum Award for Medical Sciences includes the following three categories: Princess Dina inaugurates cancer awareness ‘Success Path’ initiative University, the Jordan News Agency, Petra, reported. The projects aims to raise public awareness of cancer, preven- tive methods and the importance of early diagnosis, in addition to providing psychological and social support to patients. HRH Princess Dina Mired, president of the Union Princess Dina said that their meeting focused on meth- for International Cancer Control, inaugurated the ods for combating cancer and sending a message of hope launch of the “Success Path” initiative. The initiative and determination to cancer patients all over the world. is organised by the World Islamic Sciences and Education She also said that noncommunicable diseases kill around 41 million people each year, pointing out that 70 per cent of these cases take place in developing countries. For his part, University President Salman Bdour voiced his appreciation for the princess’s regional and internation- al efforts in combating cancer. JANUARY.FEBRUARY 2019 6

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MEDICAL INNOVATIONS Cleveland Clinic unveils top 10 medical innovations for 2019 Alternate therapies for pain. The macogenomics can also be used to struction, often resulting in disability. use of artificial intelligence in predict who may have little or no pain In many cases of stroke, intervention healthcare. Expanded window relief to some opiate-based analge- methods can be deployed to save to treat stroke patients. These are sics. Such patients might otherwise tissue. But until now, intervention of some of the innovations that will finish their prescription quickly and a stroke has only been recommend- enhance healing and change health- return for a new prescription earlier ed within a limited window of time. care in the coming year, according to than expected. Pharmacogenomics Released this past year, new guidelines a distinguished panel of doctors and can reduce or eliminate the stigma of suggest an expanded window for researchers. “drug-seeking” that might be unfairly treatment. This lengthened timeframe ascribed to such patients and provide is anticipated to lower the risk of The list of up-and-coming tech- the opportunity to tailor medication disability and provide opportunity for nologies was selected by a panel of therapy. In 2019, with increased access recovery to an increased number of Cleveland Clinic physicians and scien- to genetic testing, pharmacogenomics future stroke patients. tists, led by Michael Roizen, M.D., Chief is poised to make significant inroads Wellness Officer at the Ohio-head- into precision medicine and potentially   quartered organization. an end to the crisis. 4. Advances in Immunotherapy “Healthcare is ever changing and   for Cancer Treatment we anticipate that innovations such as cancer immunotherapy and pharma- 2. The Advent of AI Cancer immunotherapy, or bio- cogenomics will significantly transform in Healthcare logic therapy, is a technique that uses the medical field and improve care the body’s own immune system to for patients at Cleveland Clinic and Once thought as a futuristic threat fight cancer. While immunotherapies throughout the world,” said Dr. Roizen. to humankind, artificial intelligence is for cancer have existed for some time, Here, in order of anticipated impor- now a part of everyday life. In health- the worldwide work toward a cure tance, are the Top 10 Medical Innova- care, AI is changing the game with for cancer continues to highlight new tions of 2019: its applications in decision support, and novel immunotherapeutic targets. image analysis and patient triage. Scientists are creating life-changing   Today, artificial intelligence is helping new cancer treatments through the physicians make smarter decisions at concepts of joint therapy and engi- 1. Alternative Therapy for Pain: the point of care, improving the ease neered T-cells. With the near daily Fighting the Opioid Crisis and accuracy of viewing patient scans discovery of new immunotherapeutic and reducing physician burnout. For targets and biomarkers, it is the hope The opioid crisis has been declared instance, machine learning algorithms that effective therapies will soon exist a public health emergency. Today, have the ability to highlight problem for all tumor profiles. chronic pain is the leading cause of areas on images, aiding in the screen- opioid prescription. Though several ing process and quickly making sense   clinically validated alternative thera- of the mountains of data within a phy- pies for chronic pain exist, none have sician’s EMR system. With AI’s contin- 5. Patient-Specific Products curtailed the crisis. Now, innovation ued integration into healthcare, caring Achieved with 3D Printing and potential for hope comes by way for patients has become a matter of of pharmacogenomic testing, which working smarter, not harder. Utilizing 3D printing technology, uses a patient’s genetic makeup to medical devices can now be matched predict an individual’s metabolism of   to the exact specifications of a patient. drugs, including some opiate-based Designed to be more compatible drug. Pharmacogenomic testing can 3. Expanded Window for Acute with an individual’s natural anatomy, be used to avoid adverse reactions and Stroke Intervention devices modeled from patient-specific eliminate unnecessary and ineffective dimensions have shown greater accep- prescriptions, replacing them with When it comes to stroke inter- tance by the body, increased comfort more effective medications. Phar- vention, a timely response is critical. and improved performance outcomes. Prolonged lack of blood flow following The versatility provided by 3D print- a stroke can cause irreversible de- ing gives medical practitioners the JANUARY.FEBRUARY 2019 8

WHEN A TUMOR ATTACKS THE BODY, THAT’S CANCER WHEN THE BODY ATTACKS THE TUMOR, THAT’S A REVOLUTION Long Live the Immunorevolution. For cancer patients, it’s a living prescription. Modified immune cells roaming the body, hunting for cancer cells, and living on in the body long after the cancer is gone. Today, we’re creating immunotherapies to fight leukemia, glioblastoma and pancreatic cancer. And one day soon, we’ll do the same for Alzheimer’s, Parkinson’s and HIV. It’s all part of the largest cellular immunotherapy program in the world. And one more reason why your life is worth Penn Medicine. Discover more at ImmunoRevolution.org

MEDICAL INNOVATIONS ability to provide patients the most emic strokes, hemorrhagic strokes ments and repair of both the mitral advanced care, while simultaneously – during which blood escapes from a and tricuspid valves. Hot on the trail minimizing the risk of complication in ruptured blood vessel in the brain – of aortic valve percutaneous interven- patients that meet specific medical are responsible for nearly 40 percent tion, recent percutaneous mitral and requirements. Currently, the most of stroke deaths. Rapid diagnosis is tricuspid valve intervention has yielded significant work in this space includes necessary for effective treatment, significant positive outcomes while fill- external prosthetics, cranial/orthope- as uncontrolled bleeding can lead ing a void in the field of heart surgery. dic implants, and customized airway to swelling of, and damage to, the The exploration of this technology in a stents for diseases narrowing the brain. To speed diagnosis, healthcare greater patient population is ongoing, airway. Work in prosthetics and other professionals are using new, advanced but with promising post-op results, the bodily implants is also gaining speed technologies such as the hemorrhage innovation has significant implications with some cleared for the commercial scanning visor, which can detect bleed- for the future of cardiac care. market. The technology has also been ing in the brain. An efficient diagnostic found helpful in surgical planning. To tool, the visor for prehospital hem-   date, the technology has been used orrhage scanning serves to speed up for many complicated heart surgeries, diagnosis and the ever-important time 10. RNA-Based Therapies and even the Cleveland Clinic’s most to treatment. recent total face transplant. With its Akin to DNA-based gene therapies, widening healthcare applications, 3D   RNA-based therapies are the newest printing is increasing the attention to innovation in labs nationwide and have detail in patient care. 8. Innovation in Robotic Surgery shown immense potential. Interfering with genetic data at the ribonucleic   Most surgeries performed today acid (RNA) level gives scientists the are the shortest and least invasive that ability to intercept a patient’s genetic 6. Virtual and Mixed Reality for science will allow. This adaptation in abnormality before it is translated Medical Education surgical methodology is brought about into functioning (or nonfunctioning) in part by the integration of robotics. proteins. Today, the most popular and Virtual and mixed reality involve Robots in the operating room provide successful mechanisms of RNA therapy the use of computer technology to surgeons with guidance for extreme include antisense nucleotides and RNA create simulated and hybrid envi- precision in surgery. Today, surgical interference. These new therapies ronments. Popular for their gaming platforms are highly advanced and are are being explored in a variety of rare applications, virtual and mixed reality, being used anywhere from spine to genetic diseases such as Hunting- with their futuristic affect, never fail to endovascular procedures. Shortened ton’s disease, as well as in cancer and dazzle audiences. But VR/MR technol- recovery time and limited pain after neurologic diseases, with the hope of ogy is much more than a game. These surgery are just a few of the patient treatment by way of alternate genetic reality systems have recently caught benefits seen with minimally invasive data. These new mechanisms of action the eye of healthcare professionals robotized surgery. Continued ad- are opening windows for progress and eager to sharpen their skills. Now pop- vancement in the field has led to more innovation in therapeutics. ular for medical education, VR/MR pro- precise and effective surgeries with grams provide simulation training that improved surgical outcomes.   serves to enhance traditional medical The Top 10 Medical Innovations schooling. With this immersive style   of 2019 were announced at the 2018 of learning, VR/MR training appeals to Medical Innovation Summit. Now in all types of learners: audio, visual and 9. Mitral and Tricuspid its 16th year, the event is organized kinesthetic. Education via simulation is Valve Percutaneous by Cleveland Clinic Innovations, the a productive step toward the system’s Replacement and Repair development and commercialization most adept and confident healthcare arm of Cleveland Clinic. For more infor- providers. Cardiac surgery today is less inva- mation on the annual Top 10 Medical sive and more routine and effective Innovations list including descriptions,   than its historic counterpart. Performed videos, and year-by-year comparisons percutaneously – via a catheter through visit: http://innovations.clevelandclinic. 7. Visor for Prehospital the skin – many cardiac procedures no org/Summit/Top-10-Medical-Innova- Stroke Diagnosis longer require an open heart sur- tions.aspx. gery approach. Two such procedures Though less common than isch- performed this way include replace- JANUARY.FEBRUARY 2019 10

NMG Modular Design-Build Turnkey Solutions Creating a Future Proof Healing Environment As Technology begins to play a larger role in patient delivery, healthcare facilities must be designed with adaptability in mind. The continuous change in the healthcare industry, driven by technological advancements, requires healthcare operators to constantly reinvent their facilities. www.nmg.us.com NMG has established itself as the leading force in designing, building and furnishing highly functional, flexible, and sustainable healthcare facilities with focus on operational efficiency, as well as creating a healing environment, promoting enhanced well-being for patients, families, and caregivers alike. Visit us at Arab Health 2019 NMG Booth number 4F30 - Hall 4

NEWS Shaping the future of diagnostics and healthcare in Egypt Sysmex Launches their First Subsidiary in Egypt and North Africa With a vision to advance the Ahmed Shawky, General Manager will also provide necessary diagnoses diagnostics and healthcare in- for Sysmex Egypt says, “Egypt has a for pregnant women, ensuring the frastructure in Egypt, Sysmex population growth rate of 2.2% annu- health of the mother and fetus. Corporation, one of the global leaders ally, which puts pressure on the health- in vitro diagnostics, launches their first care industry and drives the need for Sysmex will also offer best-in-class subsidiary in Egypt. Affirming their more advanced healthcare solutions. after-sales support with a dedicated commitment to bettering the health- Our main goal is to provide new inno- team of field service engineers, as well care landscape, Sysmex will provide vative solutions and the latest diagnos- as application and scientific support. the Egyptian market with innovative tic technology to meet the standards and advanced clinical applications and of modern healthcare practices and To further reinforce its educational best-in-class in vitro diagnostic tech- the growing needs of the Egyptian role as a company interested in elevat- nologies, as well as an excellent train- market. With our investment in a local ing the standards of scientific knowl- ing academy that will host and sponsor sales and service organization as well edge and clinical research in Egypt, a plethora of scientific workshops and as our drive to advance healthcare, we Sysmex’s academy will provide new clinical research studies. aspire to be a contributing force to opportunities for healthcare profes- streamline public healthcare budgets sionals, by providing both on-ground, With the honorary attendance of and shape the future of scientific re- practical scientific workshops as well as reputable policy makers, government search and development in Egypt.” innovative e-learning methodologies officials and top diagnostic medical that allow the access of a vast pool of professionals, inaugurating the launch With its advanced technology, resources anytime, anywhere. The train- is Mr Kazuya Obe, Senior Executive Sysmex will contribute in many fields ing centre is designed to welcome an Officer, Managing Director of Sys- such as urinalysis, oncology, and average of 200 students per course and mex Global Marketing, Mr Matthias hemostasis. In addition, Sysmex will to host an average of around twelve Voelkel, Managing Director of Sysmex offer their market-leading hematology courses per year. Europe, Mr Saad Kayali, Managing analyzers, which help in diagnosing Director of Sysmex Middle East and many diseases such as anemia, cancer, Mr Saad Kayali adds, “Egypt’s Mr Ahmed Shawky, General Manager as well as a number of communicable market for medical devices is the of Sysmex Egypt. and endemic diseases. The analyzers second largest in the Middle East, and it is anticipated to grow exponentially over the years. This being said, Sysmex Egypt aims to cultivate its presence in the Egyptian market by providing the latest in clinical research and hosting the best scientific workshops to meet market needs and growth.” He further adds that Sysmex Middle East as the sub- regional management office is aiming to support the Egyptian market with dedicated and talented teams for clinical applications, after-sales sup- port and integrated concept solutions. Sysmex is currently serving over 190 countries around the world, bring- ing advanced clinical solutions to labs and hospitals. Sysmex Egypt (SEL) will be overseen and supported by Sysmex EMEA (Europe, Middle East and Africa). JANUARY.FEBRUARY 2019 12



MEDICAL INSTITUTIONS Nationwide Children’s Hospital A global destination for continuous, compassionate innovation America’s second largest chil- Pelvic Reconstruction (CCPR). The forms of spinal muscular atrophy dren’s hospital — performing program offers the most experienced (SMA), and is hosting the world’s first more than 1.4 million patient pediatric surgeons in the world — gene therapy clinical trial for SMA1. visits per year — is also one of its performing nearly 1,000 procedures Nationwide Children’s was also the best: Nationwide Children’s Hospital per year — for conditions such as first Certified Duchenne Care Center. is consistently ranked among the 10 anorectal and cloacal malformations, best children’s hospitals in the United Hirschprung disease and gastrointes- Gastroenterology States. Founded in 1892, the hospital tinal issues. CCPR also offers sacral has a long tradition of serving the nerve stimulation and a renowned Disorders caused by behavioral residents of Columbus, Ohio as well as Bowel Management Bootcamp for concerns or physiological abnormali- families from all 50 states and more children coping with constipation or ties receive critical investigation from than 68 countries. incontinence. the nation’s leading experts in intesti- nal function. The team leads the world A Well-Deserved Reputation Cardiovascular Surgery in gastric pacemaker experience and offers the country’s only inpatient The hospital’s prestigious stand- Nationwide Children’s offers Rumination Rehabilitation Program. ing results from tireless emphasis the world’s first therapeutic Hybrid on top-quality patient care and a Cardiac Operating and Catheterization Hematology, Oncology & Blood longstanding commitment to being a Suites, compatible with both interven- and Marrow Transplantation global driver of clinical innovation and tional cardiology and cardiothoracic advanced research. surgery. The Heart Center also runs Ranked 5th in the country for the first FDA-approved human study oncology, Nationwide Children’s has Key hospital metrics include: of tissue engineering repair for con- one of the largest pediatric cancer genital heart defects. programs in the United States and • Ranked #7 among U.S. chil- offers personalized and unrivalled dren’s hospitals by U.S. News Neurodiagnostics & Epilepsy care for brain tumor resection, blood & World Report. disorders, immune system deficien- Patients requiring testing of the cies and more. The hospital hosts the • Ranked among the best U.S. brain, spinal cord and peripheral ner- Children’s Oncology Group (COG) children’s hospitals by U.S. vous system now have access to the North American biobank and is home News & World Report for all Neurodiagnostic Program’s multidisci- to the worldwide Head Start 4 clinical 10 evaluated specialties. plinary, innovative evaluation of injury trial (led by the hospital’s Director of and disease. Epilepsy patients also Neuro-Oncology, Jonathan Finlay, MD) • National Institutes of receive expert care in the hospital’s via the National Experimental Thera- Health (NIH) research funding Epilepsy Monitoring Unit and Level 4 peutics (NEXT) Consortium, expediting ranked 6th of all U.S. chil- Epilepsy Center, which offers 21 ad- evidence-based treatment protocols dren’s hospitals. vanced epilepsy treatment procedures for pediatric cancers. and a 100 percent surgical survival • Magnet™ facility designation record. The Neurology program ranks Welcome to Columbus from the American Nurses 7th in the United States. Credentialing Center, award- With convenient access to the city’s ed to only two percent of Muscular Dystrophy and international airport, downtown food U.S. hospitals. Neuromuscular Disorders and cultural centers, arena district and more, Nationwide Children’s Colorectal Surgery Nationwide Children’s is the only offers global visitors a comfortable center in the world that has carried and welcoming place to call home Experts from 10 disciplines unite out clinical trials in all three major during treatment. to provide the world’s leading colorec- tal, urologic and gynecologic advanced care in the Center for Colorectal and Global Patient Services at Nationwide Children’s Hospital via email at [email protected] call +1 614 362 9127, or visit NationwideChildrens.org/Global-Patient-Services JANUARY.FEBRUARY 2019 14

An upstart on the global stage. A consistent leader in the U.S. We know children deserve the best possible care, in a safe and welcoming environment. Here in Columbus, Ohio, we have it all: world-class cultural attractions, cuisine and entertainment and — most importantly — pediatric specialty care that makes us a leading destination for patients from around the world. Our innovative research and dedicated health care team develop internationally recognized programs. From hosting a worldwide clinical trial consortium for childhood neuroblastoma to renowned gene therapy research aimed at making neuromuscular disorders a thing of the past, we aim to provide the highest level of expertise and care for our patients. Reach out to our Global Patient Services team to learn more about our unique combination of a welcoming city and remarkable care. Learn more, refer a patient or plan a trip: LARGESTAMERICA’S SECOND NationwideChildrens.org/Global-Patient-Services CHILDREN’S [email protected] HOSPITAL +1 614 362 9127 Nationwide Children’s Hospital, Columbus, Ohio - USA * Based on CHA survey of utilization and financial indicators W57019

MEDICAL EQUIPMENTS UltraZonic – Belgian pioneers in unique medical data software technology UltraZonic is a Belgian-based hi-tech R&D and manufacturing company specialized in infection control technologies. Surgical instru- ments and flexible endoscopes need a professional focus with advanced medical cleaning methods to avoid cross-contamination. Digitalizing data is the future and thanks to the innova- tive character of the company there is a constant focus on research & devel- opment in the technical and medical field to ensure advanced solutions. Operating from that vision, Nancy Steenbakkers, CEO of UltraZonic UltraZonic has designed their ENDO machine, which is the very first device The company has also developed “Ultrasonic cleaning is a well-known worldwide that pre-cleans flexible the innovative MED machine that lifts concept but has seen little innovation endoscopes semi-automatically thor- ultrasonic cleaning to a higher level. in the last 50 years. oughly thanks to its advanced integrat- ed software data system. “The com- After years of research, we have plexity of flexible endoscopes requires been able to fine-tune this technique extra attention and accuracy when with a few advanced applications with cleaning to avoid cross-contamina- an easy to use device to clean your tion and infections. Our ENDO finally medical instruments as a result. makes cleaning an easy and controlled process where there is no more room “Thanks to our innovative soft- for mistakes,” says Nancy, CEO. ware packet that we implement in our devices, where you can track and trace all data, we are taking patient safety to a whole new level. This is unseen in the current medical sector, but most needed to guarantee a safe outcome. Make sure to give them a visit at H4.H10 and experience the advanced cleaning technology yourself as they will be giving demos of their state-of- the-art ENDO. JANUARY.FEBRUARY 2019 16

Commited to the Highest Healthcare Standards ShokEwxatrvaecSoorpluotrieoanls RoomInDfeecctoionntaCmonintarotilo&n &PhStaormraagceySAoulutotimonastion ITHSeoalultthiocnarse EquipmenCtri&ticCaolnCsaurme ables & SurSguicrgailcIanlsItmrupmlaennttss SurgSicoalluOtipohntsalmology P&hOysritohtohpearaepdyicEBqruacipems ent 1. Quality 2. Reliability 3. Expertise Supplying superior products Extending professional training Delivering reliable and prompt and solutions in the medical on equipment and solutions to after sales service and field with advanced functions ensure optimum knowledge proficient technical support. and technologies. and high expertise. Call us at Email us at Visit us at Ideal Medical Solutions w.l.l. P.O. Box 19176 , Doha, Qatar +974 4411 1960 [email protected] www.ims.qa



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NEWS Dubai Health Authority Healthy practices to maximize your health in 2019 Doctors from Dubai Health Yearly screening cise reduces the odds of developing a Authority have mapped out a battery of lifestyle diseases: diabetes, few habits that, if implemented Dr Mulla says people must opt blood pressure and stroke. consistently, will help make us healthi- for comprehensive health screenings. er and hopefully happier in 2019. “It sounds so simple and yet people Cut back on sugar and avoid doing this or taking time out for eat healthily Doctors emphasize that the best it. I highly recommend that people way to achieve resolutions is to focus should undergo a comprehensive “Decreasing sugar actually increas- on establishing habits and routines health check-up once a year, espe- es people’s energy, by minimizing that will help you achieve your reso- cially if they have a family-history of the highs and lows that sweet foods lution. “Focus on building habits that certain diseases. triggers,” explains Dr Al Mulla. will help you achieve your goal,” says Dr Nada Al Mulla, Family Medicine Quit tobacco “Eat natural sugars in modera- Physician and Head of Nad Al Hammar tion, such as two portions of fruit a Health Centre. “If your goal is to read Even if you have tried to quit sev- day, but keep your portions in con- 12 books a year, create an environ- eral times before and you have been trol. Follow a balanced healthy diet, ment that will facilitate that. Make it a unsuccessful, head to a cessation clinic do not skip breakfast and stay clear habit to carry your book with you at all rather than trying on your own. “To- of fast food.” times. If your goal is to reach a certain bacco use is the leading preventable weight, focus on exercising three cause of death,” says Dr Al Mulla. Be kind to yourself and slow times a week. Also, check your prog- down the pace of life ress regularly. Break your goals into a Exercise: series of steps, focusing on creating a feel-good medicine Dr Khawla Ahmed Al Mer, Consul- sub-goals, which are concrete, measur- tant Psychiatrist at Rashid Hospital, able and time-based.” New research suggests that says it is time to take a back seat, slow exercise causes changes in the brain down the pace of life and take time that boost memory and thinking skills. out to do things that bring you genu- Additionally, let us not forget, exer- ine happiness. Prime Healthcare Group Minimally invasive appendectomy saves patient’s life Ateam of doctors at Prime Healthcare Group recently carried out a rare minimally invasive appendectomy that saved the life of a young woman of Middle Eastern origin, it has been revealed. Dr Prashant Hombal, general and laparoscopic surgeon from Prime Hospital, said: “On October 31, a 29-year-old woman was rushed into the emergency department with acute appendicitis and severe pain with a pain score of six to seven. A CT scan revealed she had a 1cm stone in the appendix measuring 5cm and this had perforated the appendix. Usually stones are formed by hardened mucous secretions. Normally appendectomies are done with a proper abdominal incision. That is the conventional method. But in this case we decided to opt for a laparoscopic surgery which is more complicated, but it allows for a quicker recovery. We had to conduct the surgery the same day as any delay could have led to the bursting of her appendix.” Acute Appendicitis is the most common acute surgical condition of the abdomen. Perforated appendicitis is associated with higher mortality rate; as high as five per cent. The emergency laparoscopic appendectomy carried out on October 31, resulted in quick recovery as the surgery was carried out through tiny incisions which healed quickly and the patient was on her feet within a week. JANUARY.FEBRUARY 2019 22

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NEWS Diabetes cases in the MENA region expected to increase by 110% to 82 million by 2045 Ross Williams analysis of the key factors impacting and controlling diabesity. Though the the “Diabesity” epidemic - which refers challenges are still being faced in some Anew report by Colliers Interna- to a twin occurrence of the epidemics areas such as lifestyle modification, tional titled “Diabesity – Impact of Type 2 diabetes and obesity - with physical inactivity and diet, govern- on the MENA Region” has a focus on the MENA region and its ment measures have led to a drop in revealed that the number of diabetic future outlook. the prevalence of diabetes in the UAE patients in the Middle East & North from 19.3% in 2013 to 17.3% in 2017. Africa (MENA) region is expected to Commenting, Ross Williams, Ex- increase by 110% to 82 million by hibition Director of Arab Health, Some of the current measures 2045, second only to Africa (156%), said: “With health professionals and being carried out by the UAE govern- significantly impacting mortality, loss researchers considering “Diabesity” as ment include the Abu Dhabi Children’s of productivity (GDP) and increased potentially the greatest epidemic in Obesity Task Force which plans to healthcare expenditure. human history, the advancement of reduce obesity by increasing physical communication technology, telehealth activity in children by 15% and reduce The report, which is part of and application of Artificial Intelli- the average body mass index by 15% the Arab Health Market Series, also gence (AI) is now playing a critical role by 2020, as well as the introduction highlighted the economic burden of in management of chronic illnesses of a 50% “sugar tax” on soda and diabetes in the region which reached such as diabesity and obesity. The 100% on energy drinks and tobacco US$ 21.3 billion and is expected economic and societal impact of the products, in order to lower obesity to jump by 67% to US$ 35.5 billion epidemic is a catalyst for the entire and diabetes rates. Arab Health, the by 2045. Meanwhile, eight Middle healthcare industry to come together largest exhibition and congress for Eastern countries – Kuwait, Qatar, to offer collective solutions to this healthcare and trade professionals Egypt, KSA, Bahrain, UAE, Jordan and global problem.” in the MENA region, will host the 5th Lebanon – have the highest ratio of Diabetes Conference bringing togeth- obesity among adults globally with According to the report, fac- er the region’s foremost experts to 27% to 40% of the total population tors contributing to the “Diabesity” measure the prevalence of “Diabesity” affected. Published ahead of Arab epidemic in the Gulf region include in the region and to discuss the latest Health 2019, which takes place from altered eating patterns due to developments in its prevention, treat- 28 – 31 January at the Dubai World increased income and urbanisation ment and management. Trade Centre, the latest research from (only 38% of the GCC population eats Colliers International provides in-depth fresh fruit and vegetables), seden- “The Diabetes Conference at tary lifestyles (60% of men and 73% Arab Health is the perfect platform of women are physically inactive), to bring together all stakeholders - barriers to a healthy diet and lesser from government authorities to the emphasis on nutritional education, region’s leading diabetes experts as well as increased consumption - to assess the various public health of sugar and sugar substitutes (GCC measures and technological advances countries represent a US$ 8.4 billion that can be adopted in order to tackle soft drink market). the growing burden of this epidemic,” added Williams. The report also outlined a num- ber of preventative measures being Organized by Informa Life taken by governments around the Sciences Exhibitions, the 44th Arab region to tackle the growing problem Health Exhibition & Congress will of diabesity. welcome more than 4,150 exhibiting companies from 66 countries and an For example, the UAE has devel- anticipated 84,500+ attendees from oped a clear roadmap for combating across the globe. JANUARY.FEBRUARY 2019 24

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NEWS Baylor St. Luke’s liver transplant team gives maksim more miles How a Liver Transplant Put Maksim Koloskov Back in the Race Over a decade ago, Maksim cover. Maksim is extremely grateful for took care of me.” Since his transplant, Koloskov was diagnosed with the gift of life he received from his do- Maksim is back to his morning runs. primary biliary cirrhosis (PBC), nor and their family as well as the care He competed in the 2016 Transplant a chronic disease that causes the liver he received during his time at Baylor Games of America and recently ran in to slowly deteriorate. As his condition St. Luke’s. “Baylor St. Luke’s has the the 2018 New York City Marathon. His progressed, he went from running dai- best specialists in the country, and I am goal is to help bring awareness to the ly to not being able to cross the street thankful for the entire liver team,” said importance of organ donation through within a matter of months. Maksim. “I have tremendous apprecia- his running and prove that in the mar- tion for everyone at the hospital that athon of life, compassion is everything. A consultation landed him at Baylor St. Luke’s Medical Center. After a meeting with the team of specialists, they determined Maksim would need a liver transplant. He was placed on the transplant waiting list in February of 2014, and after six months of waiting, he received the news he had a donor. On July 30, 2014, Maksim under- went a successful liver transplant at Baylor St. Luke’s. After spending three days in the ICU, he went home to re- FOR MORE INFORMATION CONTACT INTERNATIONAL SERVICES AT BAYLOR ST LUKE’S MEDICAL CENTER Via email at [email protected] or call +1 832 355 3350 or visit StLukesInternational.org Texas Medical Center, Houston, Texas - USA JANUARY.FEBRUARY 2019 26

NEWS We o er personalized medicine where specialists use your genetic makeup to help select the best course of therapy, targeting the speci c characteristics unique to the cancer. Our experts at the NCI-designated Dan L Duncan Comprehensive Cancer Center at Baylor St. Luke’s Medical Center o er the latest innovations in cancer treatment—many of which stem from our own internationally recognized research. That’s our answer to cancer. Tel: 1.800.670.3924 Baylor St. Luke’s Email: [email protected] Medical Center StLukesInternational.org Texas Medical Center, Houston, Texas – U.S.A.

COVER JANUARY.FEBRUARY 2019 28

COVER President of the Saudi German Hospitals Group Engineer Sobhi Batterjee “We hope to expand our global reach, after developing a solid presence in the Gulf and the Arab World” Eng. Sobhi Batterjee, the renowned Saudi businessman and President of the Saudi German Hospitals Group, has received numerous titles and awards in recognition of his achievements and accomplishments in the Middle East for his contributions to the construction of the Saudi German Hospitals and the great success it has achieved. He began his career as an electrical engineer after receiving a master’s degree with honors from the University of Colorado, USA in 1973, and a bachelor’s degree in electrical engineering from the University of Kansas in the United States as well in 1972. Today, he is one of the pioneering leaders in the private health sector in the Middle East, and is dedicated to estab- lishing a strong medical system that contributes to the development of medical services in the region. In a candid and comprehensive interview with “Hospitals” magazine, Eng. Batterjee spoke openly and transparently about his beginnings as an engineer in the world of health and hospitals, and the major challenges facing the health sector. He stressed the importance of focusing on medical tourism in the Gulf and activating it by ensuring all the requirements for its success compared to active countries in this field such as Taiwan, India and others. He pointed out that he has several developmental factors and conditions that he can offer to officials in the Gulf countries and the Arab world to make medical tourism accessible to everybody. He also stressed that the Saudi German Hospitals Group aspires to have a global reach after the spread of the Group’s hospitals in the Gulf and Arab countries. Below is the full interview: 29

COVER Can you go back to the starting we become doctors, while I had hospitals, on the basis of which I point of your professional studied and graduated as an engineer. published my book “Road to Success” path, and how your family Then I worked at Juffali company as which benefits the reader a lot. In the influenced your career? a site engineer with a salary of 2200 Arabic library, they talk about success riyals. After that, I established my own stories mostly about foreigners. It is true that we are a family with company in electrical contracting and Even most of the successful local a long-standing history in hospital air conditioning from 1975 to 1985. entrepreneurs who had time to work. My grandfather was the first When my brother Khalid graduated write their own success stories, to bring medicines into Saudi Arabia. from Germany, the idea of working wrote an biography of what they had It was in the 1940s, when Batterjee in the field of medical services, to accomplished. My book is different; National Pharmacies spread and were fulfil our mother’s wishes, as well as it is not about a success story but the first and sole provider of medicine building a hospital began to develop. the road to success. It is aimed at in Saudi Arabia at the time. I grew small investors and those who want up in a family culture of alleviating Then I challenged the reality to build a future in a company or in people’s pain. After my brothers, and was determined to fulfill my an investment that benefits them. cousins and I studied abroad, my mother’s wish. I decided to embark Therefore, I think that my book would parents, brothers and I decided to on this adventure and built the be very useful because it includes a add patient service and hospital Jeddah Hospital, although oil prices work system and talks about 6 steps; building to the family business. We plummeted from $ 40 to $ 8 a barrel, if anyone follows them they can reach succeeded because we have a strong people believed, out of ignorance, their goals. Here is an example: An determination and ambitions and we that Saudi Arabia had gone bankrupt, Arab journalist came to me years ago work 24 hours a day. If you go to our and investors started leaving the and interviewed me, I asked her what hospitals anywhere, you will find my country. At that time in 1985, we her goal in life was and she answered phone number at the entrance to started digging the foundation for that she aspired to be the editor of the reception areas, in the elevators the first project in the middle of the the magazine she represented, then and in patients’ rooms. We advised desert, the Saudi German Hospital in I offered her my book. After a certain inpatients and outpatients to contact Jeddah, and they said that Batterjee period of time, she came back and told the numbers mentioned (including my had gone insane. Then he built a large me that she had bought the magazine. number, hospital manager, medical hospital away from the center of director and clinic manager numbers) Jeddah and thank God we succeeded In my book “Road to Success”, I should they have any comment on the in the operation and construction of put my own recipe that I experienced service or if they were uncomfortable a large hospital in the city of Jeddah and adopted throughout my journey for any reason. This is what patients - the Saudi German Hospital in Jeddah. to achieve success and excellence. don’t find in other hospitals. The This process began since I was one of sincere desire to serve people is our What about your book the top ten students in high school main motivation and drive that make “Road to Success”? in the Kingdom of Saudi Arabia. To me wake up at 5 am to this day to sum this recipe up, I can say that all follow up on my work in the Group. When I attended a conference ideas and goals can be transformed in the United States entitled “Hyper into reality no matter how great and Where are the Saoudi german Competition” in 1996, I learned about disparate they were. hospitals currently located? Tell things I had not known before that us about the story behind your inspired me to think about building What is the added value of first hospital construction? a chain of hospitals. Then, I returned the Saudi German Hospitals from that conference and started Group for the health sector? The operating hospitals of the building and operating a chain of five Saudi German Hospitals Group are hospitals by 2005. The Saudi German Hospitals in Jeddah, Aseer, Riyadh, Madinah, Group has proven that providing Hail, Sana’a, Dubai, Cairo and Sharjah. We started in Aseer, Riyadh, medical services is not exclusive to Soon we will be in Ajman. The story Madinah and Sanaa and soon in 2019 doctor, we have even introduced of building the Group’s first hospital we will be in Ajman and Dammam new concepts to this industry. We begins with my mother’s desire that and in 2020 in Mecca and Alexandria are the first to introduce the term to complete the construction of 30 JANUARY.FEBRUARY 2019 30

COVER Engineer Sobhi Batterjee currently holds the following positions: Chairman of Middle East Healthcare Company (Saudi German Hospitals Group) Founder and CEO of Saudi German Hospitals Group Chairman of Bait Al Batterjee Medical Company (Holding Co.) Chairman of the Board of Directors of Batterjee Medical College for Science and Technology. 31

COVER “Corporate Health” into hospital shareholding company and enter the for all hospitals, and we started a work, and hospitals are now owned by capital market and the second step is unified procurement process for the companies, not individuals. It is also to launch charitable hospital projects. whole group. worth noting that we are the first to introduce IT to our hospitals. You have high You have a solid theory in the management skills. How concept of willpower, how do What about Saudi German did you acquire them? you explain it? Hospitals Group being the first group to introduce the IT Experience is key as well as A human being is not bound by concept into its business? the constant pursuit of the best in anything, he was blessed with the addition to the management skills Spirit of God. So there is no room to IT has invaded all economy I learned from conferences and say: I do not know, I cannot do. I do sectors and has brought about lectures that I participate in, especially not believe in these terms. profound changes. The Saudi German a lecture in Philadelphia that has Hospitals Group is the first group to enlightened me about several issues “I cannot” is not in my dictionary introduce the concept of information and made me see things more at all. If a man wants and is technology into its business. We have accurately, thus, I learned the Power determined to achieve something, he stopped using papers and paper files of Network concept. A man alone will achieve what he wants. I have a and are now adopting electronic is not like a man who has ten sons, famous saying in this regard: “What archiving, thus our hospitals are now each one of them in a different city man wants, man gets; it’s a matter of paperless. Everything related to the providing him with opportunities and passion and persistence”. patient is done electronically, and we information. If an organization grows do not have paper files for patients. and expands its branches, it will have What is your comment when an added power. I also attended a they describe you as an This way, we saved outpatients four-day lecture series entitled “Hyper assertive leader? a lot of time and the loss of their Competition” and learned that the medical files. We also save a lot of purchasing power of an individual is Besides being the head of the money that would have been spent not similar to the purchasing power Group and the final decision-maker, I on employees who transferred of a group where you can get cheaper am very democratic, and I backtrack the files and that would have been prices because you buy in larger on any decision that is proven to be spent on purchasing and printing quantities. In addition, I learned about wrong or if there is a better one to files and papers, etc. We also saved the concept of market share, as the be taken. This is known to everyone storage costs, paper accumulation share of a group of hospitals is a around me. I am also a very good and preservation for long periods of big force in the market that cannot listener to the opinions of others and time in addition to the cost of storage be compared to one hospital share. they even come before my personal space. On top of that, we saved a lot Insurance companies, for instance, one. I never impose my opinion, but in of our doctors’ time, and provided do not deal with me as they do with return I am very disciplined and firm. them with quick and easy access to other hospitals. We have a group the information. This is reflected of branches, therefore, insurance How do you maintain the positively on the quality, speed and companies cannot impose their price success of the follow-up excellence of health services. on us. system that you created? Where are you now from Based on this principle, I set my Business follow-up is originally achieving your goal of goal to build five hospitals in 2005, my lifestyle, and if the institution did building thirty hospitals? and many considered that this step not have a business follow-up system, was not calculated. However, we were it will not operate well. Anyone who I am still convinced of the vision, able, thanks to God, to achieve this does not have in his life and in his and my mission is to keep urging and goal a year ahead of schedule. My office a business follow-up system, motivating the team so we don’t fail. brother Dr. Khaled has formed a Total they will not accomplish anything at Therefore, we have adopted two Quality Management team. We have all. Many people spend a lot of time steps that will increase the chances of adopted a unified computer program theorizing and planning and then success: the first is to become a public when the time of implementation comes, they do nothing. Many things JANUARY.FEBRUARY 2019 32

COVER are lost with the numerous tasks with people’s most valuable asset The most important awards he and burdens of implementation, due (father, mother, brother, child...). received in his career to the lack of a follow-up system. Therefore, there is no success if the Therefore, we were the pioneers in work culture is not unified among • The 2003 Investment connecting hospitals technically: audio, the management department and Pioneer Award in 25 Islamic video and information (computational, employees. Therefore, it is best not countries, awarded to him patient information, meetings...) from to invest in this industry, and serve by the Islamic Corporation 2003, and we were the first to launch people as in real estate, hotels and for the Development of the an interactive website with patients to tourism, but not in health. Private Sector of the Islamic answer their questions and follow up Development Bank. on their affairs. Engineer Sobhi Batterjee’s main achievements: • Best Hospital Developer What is the adopted policy of in the Middle East for 2004, the Saudi German Hospitals • Designing, financing, awarded to him by the Gulf Group to achieve success? establishing, equipping and Medical Journal and the operating an international ECRI, Inc. My personal philosophy is that multidisciplinary hospital anyone wishing to work within the group. • Sheikh Mohammed bin hospital sector must have a specific Rashid Al Maktoum Award culture. Hospital work is not only a • Establishment of faculties for for Arab Management in matter of money or investment, but medical sciences in various the category of “Best Arab a mixture of culture and investment. specialties. Management Personality” in It means that if someone has money 2006; it is one of the most but has no desire to serve people • Awareness and education prestigious awards that “they must forget about it” because it of health and medical recognize outstanding Arab would be a heavy burden on them and management. management figures and would require great effort. Investing their achievements in the in the service of people, medical care, • Community development region. and patient care requires a great deal (through non-profit of effort, because you will be dealing organizations). • Best Executive Director in Healthcare Award by the • Establishment of charitable Middle East Excellence hospitals to serve the poor. Awards Institute and 33

COVER presented to him by Mr. JANUARY.FEBRUARY 2019 34 Dominique de Villepin, former Prime Minister of France in 2008. • He was named Ernst & Young Middle East Entrepreneur of the year Award for 2008 after being selected from among sixteen active and talented regional business leaders. Engineer Sobhi Batterjee received the award in recognition for his hard work and determination to build a successful institution in a short period of time and contribute significantly to the promotion of healthcare standards in the region. • Saudi Achievement Award for Corporate Social Responsibility (CSR) by Arabian Business in 2007 for the Saudi business sector in 2007 where he was honored by His Royal Highness Prince Sattam bin Abdulaziz, Deputy Governor of Riyadh Province. • National Medal of Cedar – Grade Knight awarded to him in Lebanon by the former President of Lebanon in 2007 Emile Lahoud; it is the highest state order of Lebanon granted to non-Lebanese, in recognition for their efforts and support for Arab health. • Eng. Sobhi Batterjee has been selected amongst an elite group of YPO-WPO members as an award recipient for the SEN Corporate Social Responsibility (CSR) Leadership Award in mid- March in 2009 at Miami, USA. • Eng. Sobhi Batterjee received Arab Takreem Award in the category of Outstanding Corporate Leader in 2010.

COVER Saudi German Hospitals Group’s Main Awards • Best Training and Educational Hospital Award by the International Arbitration Committee formed on the sidelines of the Arab Health Exhibition and Congress in Dubai, the second largest medical event in the world visited by about 100 thousand specialized visitors and more than 4,000 exhibitors from more than 49 countries. • Saudi Achievement Award 2007 for Corporate Social Responsibility (CSR) by Arabian Business Magazine. • United Nations Millennium Development Goals Award and Arab-African Initiatives in Cairo in 2007. • Saudi German Hospitals Group was selected among the 50 most impressive companies in the GCC region, according to the field survey conducted by Arabian Business (the first company in the list in the healthcare field). • SGH Group won an award in Arab Health Dubai 2014 by Orthopedic Department of SGH Jeddah for the Excellence in Surgery Services Award. • Saudi German Hospitals Group has been selected and honored as a Global Growth Company 2014 by the World Economic Forum. • Best Education Project in the Middle East and North Africa for Batterjee Medical College for Science and Technology for year 2010. 35





NEWS JANUARY.FEBRUARY 2019 36

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MEDICAL INSTITUTIONS The University of Nicosia Medical School Pioneering Medical Education in Cyprus and the Region The University of Nicosia has with an opportunity to specialize in a tioners (RCGP), and students with the pioneered medical education broad range of public health topics requisite clinical experience can take in Cyprus, establishing the first the examinations in Cyprus to become Medical School in the country in 2011. • Fully online degrees from the International Members of the RCGP. Seven years on, the Medical School first university in the Euro- has become renowned in Cyprus and pean Union to earn a 5-Star Tracking the Career abroad for its innovative and quality rating for online/distance Advancement of our Graduates education. It has more than 740 stu- learning. dents from 58 countries, 132 academ- The success of a medical school’s ic and administrative staff, and 496 • Study full-time or part-time. graduates reflects that institution’s clinical part-time teaching staff. Its • Opportunity to sample the quality of education. Of the Medical programmes include not only medical School’s 255 graduates so far (2015 – degree but also postgraduate courses programme through a free 2018), 252 or 99% have already been aimed at working professionals that 1-week trial. offered positions at over 200 medical are delivered entirely online. • Scholarships available. centres around the world for residency training and research. Postgraduate Online Two medical degrees Programmes in Healthcare and a postgraduate course These include medical centres Administration & Public Health for Family Doctors: such as John Radcliffe Hospital in Ideal for working professionals Oxford, Addenbrooke’s Hospital in and new graduates MBBS – 4-year graduate-entry Cambridge, St Mary’s Hospital, King’s British medical degree awarded by St College Hospital and the University The Master of Science in Health George’s, University of London, quality College Hospital in London, Massa- Services Administration prepares assured by the UK General Medical chusetts General Hospital in Boston students for a leadership position in Council. (Harvard University affiliated), Thomas this rapidly growing and ever-changing Jefferson University Hospital in Phila- field, with a multi-disciplinary curricu- MD – 6-year medical degree for delphia, Mount Sinai in New York, and lum accommodating individual profes- high school graduates, certified and the University of Toronto and Dalhou- sional advancement goals. The Master quality approved by the Cyprus Minis- sie University in Canada. This recogni- Public Health addresses critical policy try of Education and Culture. tion by the global medical community issues and public health challenges in is a testament to the high-quality edu- developed and developing countries, PG / MSc in Family Medicine – cation offered by the first and largest Postgraduate Programme offered Medical School in Cyprus. online for practising doctors. The Postgraduate Diploma has received educational accreditation from the UK Royal College of General Practi- JANUARY.FEBRUARY 2019 40

Tel: +35722471999 Email: [email protected] Website: med.unic.ac.cy

MEDICAL INSTITUTIONS Health Care Accreditation Council, a national body driving continuous improvement of quality inhealthcare Walking through the heavily congested primary status during my surgical procedure! All healthcare provid- healthcare center, you admire the team work ers explained my case to me in a detailed manner from phy- and patient flow. You wonder after just checking sicians, nurses as well as nutritionists.Their plan of care was another one what’s different? Then, you hear an older based on accurate diagnostic results provided by calibrated lady saying: “It’s been really special here lately; I’ve been devices, interpreted, and explained to me by qualified staff. coming to pick up my medication every month for the past 3 years, but for the past months, the pharmacist has been My privacy was respected the whole time, and my really rechecking if I am taking any additional medication, comfort was ensured continuously. I was protected from instructing me and guiding me on how to take my regular potential errors when my surgical site was marked and my meds with food and before bed time, and explaining side ID was documented and presented on a bracelet stating my effects I may feel.” full name. What brought me further comfort, while I was being prepped for my imaging procedure prior to the sur- In another setting, while in the hospital, a younger gery, my pregnant wife was promptly instructed to avoid male was describing his surgical experience in a hospital: the radiation area. And all staff members were wearing “It’s different this time, I wasn’t worried about my medical gloves and disinfecting their hands and tools consistently, and for all of that I was really impressed”. JANUARY.FEBRUARY 2019 42

MEDICAL INSTITUTIONS In both places, you look up at the wall and you see healthcare institution and individual are taking a step the shining bright golden star on the certificate that says: forward towards better care. It could be through call for Accredited since May 2018 till April 2020 by the Health Care pledges during Change Day where healthcare professionals accreditation council (HCAC). undertake at least one initiative to support patient rights flow or experience or through the National quality and Safe- This is the kind of impact that the HCAC thrives for… ty Goals to address national challenges and call for improve- to bring safer care to each and every patient while empow- ment. HCAC has also been instrumental in influencing pol- ering healthcare professionals and ensuring systems are in icy and raising the bar in Jordan and regionally. Although, place for continuous quality improvement. HCAC does not measure its success by the numbers of accredited organizations, we have accredited more than To be able to give such a stamp, the Health Care Accred- 150 institutions and trained more than 5000 professionals itation Council, a locally grown internationally renowned over the past 10 years. organization, has achieved the International Society for Quality in Health Care (ISQua) triple accreditation, ensuring Studies that compared accredited and non-accredit- that its standards, surveyor mechanism and awarding are ed institutions have showed increased time of encoun- patient centered and adhering to evidence-based best prac- ter between provider and patient in accredited primary tices. We are the first Arab and 13th institution in the world healthcare centers, improved diabetes and hypertension to receive this prestigious recognition. control and increased in employee satisfaction, because they work in an organized workplace and their health and Today, the Health Care accreditation Council provides rights are taken into account, also the studies showed an services for healthcare institutions to improve their quality improvement in the workplace environment and a decrease and patient safety through consultation, training and ac- in turnover. creditation. The six sets of standards for hospitals, primary healthcare, ambulatory care, medical laboratories, breast HCAC is there for you to help you choose your way for imaging units, diabetes and cardiac programs are the basis improving quality and patient safety. Join the move and for building quality management systems that ensure empower your healthcare professionals with systems, tools cross-cutting patient safety issues from infection control, to and skills and distinguish your organization with the HCAC continuity of care, human resources, medication manage- Star Stamp. ment and environmental safety. HCAC consultants design tools to ensure the imple- mentation of standards and support healthcare organiza- tions to be able to adhere to them for continuous quality improvement. The HCAC boasts especially its 5 flagship courses in risk management, infections control, leadership, occupational health and quality among a yearly calendar of workshops tailored to the needs of healthcare providers to ensure quality improvement. From Jordan to the region, HCAC has been able to expand its services to support government and individuals in understanding and developing accreditation systems. The aim is to find the ways and means to ensure that every 43

MEDICAL INSTITUTIONS The American Accreditation Commission International One of the world’s most experienced organizations in the provision of healthcare organization accreditation and clinical excellence certification The American Accreditation Com- Dr. John Davis Bell Mr. Kresimir Antonio Paliska mission International (AACI) is one President AACI Senior Vice President & CEO AACI of the world’s most experienced organizations in the provision of Healthcare Organizations. are designed to allow healthcare healthcare organization accreditation 2. Clinical Excellence organizations to be innovative, as the and clinical excellence certification. standards are not prescriptive or rigid. Rule Risk and Save Lives is our Mission Certification AACI takes a different stance. You at AACI. This concept serves to guide 3. Web-based Medical Content must comply with the AACI Accredita- us in our efforts to improve healthcare tion Standards, but how an institution services and the safety, well-being, Certification. accomplishes this requirement is left and quality of life of all customers up to the individual healthcare organi- with whom we engage. Driven by our Accreditation program zation. The framework for processes mission, we support governments and control and how to design, improve, healthcare organizations, as well as Our Accreditation program is monitor, and measure their perfor- partners and healthcare professionals not just another compliance survey. mance lies within the AACI standard to improve the quality of healthcare, We work to change the “culture of requirements of compliance. Howev- patient safety, and excellence of ser- accreditation” by creating an associa- er, compliance methodology often vice delivery worldwide. We also help tion with our healthcare organizations depends on the resources of a given healthcare organizations manage risk so as to collaboratively work together healthcare organization. Flexible, best and increase their reliance on achiev- to focus on continual improvement, practice philosophy is encouraged ing the intended results of patient development of innovative methods at AACI. Accordingly, AACI doesn’t care processes throughout their scope for compliance, patient safety, and prescribe a specific way to meet a of services. promotion of quality care for their requirement. Your leadership team patients. It is a journey with our clients determines the best way of accom- We offer 3 areas of service: towards continual improvement and plishing the goal and ensuring consis- patient satisfaction. Our Clinical Excel- tent methodology, thus accomplishing 1. Accreditation Program for lence Programs elevate participating the intended outcome. We ensure institutions to a much higher category that our client organizations make of care delivery than those who offer a transitional change in their quality similar, “compliant level” services. AACI’s approaches to accreditation and clinical excellence certification JANUARY.FEBRUARY 2019 44

MEDICAL INSTITUTIONS management system and improve cific clinical practice help healthcare level of confidence and assurance that the communication between leaders, organizations establish a consistent the content of their URL is valid. In this staff, and physicians. Because flexibil- approach to quality of care, reduction way, we help to ensure trustworthy, ity is allowed in achieving compliance of risk, and minimization of error. This objective, and transparent medical over time, they avoid designing poor maintains a consistently high level of information for internet users. processes that are not sustainable. quality by using a “feedback- loop” of management reviewed, data-driven Our services Integrated Management performance improvement method- system ology. Our Clinical Excellence Certi- Our services are delivered by fication service portfolio is designed healthcare practitioners and exec- AACI provides a unique program to meet the requirements of any utives who offer constructive and not provided by other accreditation organization wishing to demonstrate pertinent advice to our international organizations: Our Integrated Man- not only compliance, but top-tier ex- customers. AACI’s team of experts agement system, provides accred- cellence in the specific fields of: includes physicians, nurses, health itation survey and ISO 9001:2015 administrators, physical environment certification in a single package, with • Maternity Services experts, and allied healthcare pro- no additional charges. Accrediting and Certification. fessionals with a wealth of hands-on Certifying your organization systems expertise and experience in the health simultaneously, saves your time, ef- • Acute Stroke Certification. services field. AACI experts offer fort and investment, while increasing • Endoscopy Services objective perspectives of care and the effectiveness of your organiza- assist clients to measure performance tion’s management system. Perhaps a Certification. in keeping with international best new approach to accreditation is just • Pathology Services practices and standards of care. They what you need. Achieving compliance know the business you are in and are with ISO 9001:2015 will enable you to Certification. trained to understand the challenges examine your structure and process- • S troke Shield Certification and risks you face. Our staff under- es for directing and improving your goes extensive, stringent, and contin- healthcare organization. for Senior Living Facilities and ual training and qualification programs LTAC Facilities. in their area of expertise. Our survey- Clinical Excellence ors know your local needs, rules, and Certification programs Web Content Medical regulations. We know how to help you Certification solve your compliance obligations in a Clinical Excellence Certification way satisfactory to your institution and programs highlight disease specific Web Content Medical Certifica- method of healthcare delivery. We do healthcare delivery. They establish a tion has been developed to encourage not tell you what to do…we help you consistent high level of quality, using the dissemination of quality health do it your way. effective data-driven performance information for patients and pro- improvement. Clinical Excellence fessionals and the general public. It WE KNOW HEALTHCARE! Standards and their emphasis on spe- is designed to promote reliable and relevant medical data via the internet. Medical Content Certification is a ser- vice provided to website producers so that their customers may have a high aacihealthcare.com EXCELLENCE CERTIF CLINICAL ETY ICATION QU ALITY & PATIENT SAF 45

NEWS Dr Manoj Menon receives top accolade at Smart Health Dubai Awards for “Spotcheck” The co-founder of Spotcheck, a and government organizations from the wellness ecosystem in 2015. The technology-driven health and across the Middle East with research- system is geared towards corporates, wellness services provider, which ers and investors in order to share government organizations, hospitals offers an 8 minutes non-invasive knowledge and build alliances. The and clinics. Spotcheck has successfully health screening and a digital plat- two-day event took place at Raffles completed 6,500 health assessments form, has been awarded as one of the Hotel and was attended by over 200 with an accuracy rate of 98.5%. top 50 leaders in the healthcare sector individuals. in the region. Dr Manoj Menon was Dr Menon comments: “It’s a given the award at the Smart Health The pioneering Spotcheck eco- true honour to be recognized in this Dubai conference, a platform held in system incorporates a non-invasive way by Smart Health Dubai, a highly Dubai once a year which brings togeth- health assessment kiosk and a digital regarded event in the healthcare er decision-makers from corporates platform, ENHAPP, which provides technology space. Receiving this the user with a personalized condition accolade coincides with the launch of specific wellness program compris- the ENHAPP digital platform for our ing fitness routines, meal programs, valued customers in the corporate and engagement with lifestyle coaches government sector. “We are working and tele-consulting sessions. The kiosk closely with the HR Managers and the uses FDA and CE approved health Health & Safety Managers to build a assessment technology and is being sustained wellness program for their introduced to corporate and govern- employees. Over the past 12 months ment organizations that have a strong we have also introduced the kiosk into internal focus on employee wellbeing. wellness and diagnostic centers where the feedback has been very positive. Dr Menon carries 27 years’ expe- Considering individual’s data privacy, rience and expertise in strategic in- the platform provides an aggregate formational technology planning with corporate health analysis, highlighting special emphasis on the healthcare top health concerns, hydration levels sector. Along with his team, he began and other metrics which lead to the developing the Spotcheck kiosk and overall health score.” Dubai Blood Donation Centre, 63,735 blood donors in 2018 Dubai Health Authority’s Dubai Blood Donation Centre, which 50,456 blood units and 1,117 pooled of patients who require blood trans- is part of the medical support platelets were collected in 2018, while fusions by ensuring that the services 4,741 platelets and 480 concentrated we provide are up to internationals services and nursing sector, received blood units were collected through standards,” said Dr Raouf. 63,735 blood donors in 2018, the the apheresis system. Dr Raouf also Dr Raouf also revealed that 38 director of the centre revealed. Dubai revealed that 635 blood donation cam- per cent of the blood collected was Blood Donation Centre is the only paigns were launched last year and supplied to the Thalassaemia Centre, blood donation centre in the emirate. that 11,118 blood units were distribut- 16 per cent was supplied to Dubai It accounts for about 50 per cent of ed to private sector hospitals. Hospital, 14 per cent was supplied the total blood collected throughout “We at Dubai Blood Donation to Rashid Hospital, 8 per cent was the UAE. Centre are committed to providing a supplied to Latifa Hospital, 3 per cent safe and adequate supply of blood to was supplied to Hatta Hospital and Dr Mai Raouf, Director of Dubai all DHA hospitals and private hospi- 21 per cent was supplied to private Blood Donation Centre, said that tals in the emirate to save the lives sector hospitals. JANUARY.FEBRUARY 2019 46