T1217 NLN Online Prospectus V12

PROSPECTUS 20|20 1

CONTENTS Cork | Model Farm Road .................... 55 - Employer Based Training ........................... 56 Who We Are ........................................ 6 - IT/Business with Office Skills .................... 57 Why Students Choose NLN ................ 8 - Sports and Recreation ............................... 58 Who Comes to NLN ............................ 10 - IT & Software Development ...................... 59 How to Apply .................................... 11 - Paces ........................................................... 60 Supports Offered at NLN .................. 12 - Fresh Start .................................................. 61 What Our Students Say .................... 14 - Focus ........................................................... 62 Vocational Training .......................... 16 - Hospitality Skills ........................................ 64 We do Training Differently .............. 16 Rehabilitative Training .................... 17 Donegal | Letterkenny ...................... 65 Certification ...................................... 18 - Access ......................................................... 66 Where we are located ...................... 20 - Advance ...................................................... 67 - Information Technology ............................ 68 Carlow ................................................. 21 - Prospects..................................................... 69 - Access ....................................................... 22 - Employer Based Training ........................... 70 - Retail Skills ................................................ 24 - Jobstart ....................................................... 72 - Soar ............................................................. 74 Cavan .................................................... 25 - Living For Life ............................................ 76 - Access ......................................................... 26 - Turas ........................................................... 27 Dublin | Ballyfermot ........................ 77 - Skills for Life ............................................... 28 - Fresh Start .................................................. 78 - Fast-Track to Work ...................................... 29 - Vocational Foundation Skills ...................... 79 - Computer Skills .......................................... 30 - IT with Office Skills ..................................... 80 - Employer Based Training ........................... 81 Clare | Ennis ........................................ 31 - Netlinks Hub ............................................... 82 - Career Start ................................................ 32 - Access ......................................................... 83 - Pathways to Employment ......................... 33 Dublin | Phibsboro ............................. 84 Cork | Bantry ............................................ 34 - Next Steps .................................................. 85 - Office Administration ................................ 35 - Access ......................................................... 86 - Horticulture ................................................ 36 - Office Admin & ECDL .................................. 87 - Employer Based Training ........................... 37 - Catering with Industry Partners ................ 88 - Employability Skills .................................... 38 - Directions ................................................... 89 - Directions ................................................... 39 - Fresh Start .................................................. 90 - Focus .......................................................... 40 - Retail .......................................................... 91 - Home Focus ............................................... 42 - Community Hub ......................................... 92 Cork | Holyhill ..................................... 43 Dublin | Roslyn Park College ............ 93 - Employer Based Training (Fast Track to Employment) ...................... 44 - Artlink ......................................................... 94 - Computer Networking & I.T. Skills ............ 45 - Business Administration ............................. 95 - Catering ..................................................... 46 - Catering ....................................................... 96 - Better Barista ............................................ 47 - Computer Aided Design & 3D Printing ....... 97 - Retail .......................................................... 48 - Computer Systems & Networking ............. 98 - Next Step ................................................... 49 - Performing Arts .......................................... 99 - Directions .................................................. 50 - Graphic Design for Print ............................. 100 - Skills 4 Life ................................................. 51 - Computer Programming & Game Design ... 101 - Focus .......................................................... 52 - Step Up ...................................................... 102 - Pathways ................................................... 54 2

- Wellness Foundation ................................... 103 Kildare ................................................ 148 - Creative Media & Game Design ................. 104 - Advance ...................................................... 149 - Sports & Recreation Studies ....................... 105 - Business & IT ............................................. 150 - College Foundation ..................................... 106 - Choices ....................................................... 151 - College Start ............................................... 107 - Jobstart ....................................................... 152 - Retail Skills ................................................. 108 - Transition ................................................... 153 - Horticulture ................................................. 109 - Support Hub ............................................... 154 Dublin | Swords .................................. 110 Kilkenny ............................................. 155 - Choices ........................................................ 111 - Pathway to Employment .......................... 156 - Fresh Start ................................................... 112 - Kilkenny - Rehabilitative Training ............ 157 - Fast Track to Employment ........................... 113 - IT with Office Skills ...................................... 114 Laois | Portlaoise ................................ 158 - Access ......................................................... 115 - Employer Based Training ........................... 159 - Vocational Skills Foundation ....................... 116 - Kick Start Your Future ................................ 160 - Reach .......................................................... 117 - Transition .................................................. 161 - Delvin .......................................................... 118 - Choices ...................................................... 162 - Access ....................................................... 163 Dublin | Tallaght ................................. 119 - Access ......................................................... 120 Leitrim | Carrick on Shannon ........... 164 - Catering ...................................................... 121 - Connect ...................................................... 165 - Fast Track to Employment ......................... 122 - Retail | Office Skills ................................... 166 - IT Fresh Start .............................................. 123 - Pathways .................................................... 168 - Vocational Skills Foundation ...................... 124 - Vocational Multi Skills ................................ 125 Leitrim | Manorhamilton ................... 169 - IT with Office Skills ..................................... 126 - Rehabilitation Training .............................. 170 Galway ................................................. 127 Limerick | Jutland Centre .................. 171 - Foundation Skills ....................................... 172 - Plans For Me............................................... 128 - Focus .......................................................... 174 - Employer Based Training ........................... 129 - Autism Outreach Support Services .......... 175 - Horticulture ................................................ 130 - Skills 4 Life ................................................... 131 Limerick ............................................. 176 - Tus Nua ....................................................... 132 - Career Start ................................................ 177 - IT & Business Studies ................................. 134 - Catering Assistant ...................................... 178 - IT & Office Skills ......................................... 179 Galway | Quest .................................. 135 - PC Maintenance & IT Systems ................... 180 - Employer Based Technology ..................... 181 Kerry | Tralee ...................................... 136 - Focus .......................................................... 137 Longford ............................................. 182 - Introductory Skills Training ....................... 138 - Turas .......................................................... 183 - Directions ................................................... 139 - Fresh Start ................................................. 184 - Applied Information Technology .............. 140 - Horticulture ............................................... 185 - Sporting Chance ......................................... 141 - Catering Multi Skills ................................... 186 - Information Technology by Blended Learning .. 142 - Employer Based Training ........................... 187 - Employer Based Training ........................... 144 - Links ........................ .................................... 146 Louth | Dundalk ................................ 188 - Catering ...................................................... 147 - Access ........................................................ 189 - Fresh Start ................................................. 190 - Fast Track to Employment ......................... 191 3

- IT with Office Skills .................................... 192 - Customer Service ....................................... 238 - Pathways to Employment ......................... 193 - IT & Tourism by Blended Learning ........... 240 Mayo | Castlebar ............................. 194 Tipperary | Clonmel ........................... 241 - Access ......................................................... 195 - Computer Applications and Retail Skills .. 242 - Employer Based Training .......................... 196 - Employer Based Training .......................... 243 - IT by Blended Learning ............................. 197 - Options ...................................................... 244 - Computer Studies & Office Skills................ 198 - Ancaire Autism Support Service .............. 245 - Jobstart ....................................................... 199 - Sports Industry & Gym Instructor Studies.. 200 Waterford ............................................ 246 - The Hub ...................................................... 201 - Retail Sales & Reception Skills ................. 247 - Employer Based Training .......................... 248 Meath | Navan ................................... 202 - Computer Applications with Office Skills .. 249 - Advance .................................................... 203 - Options ....................................................... 250 - Access ........................................................ 204 - Catering & Hospitality .............................. 252 - Fresh Start .................................................. 206 - Cara Outreach Support Service ................. 253 - IT and Office Skills ...................................... 207 - Fast Track to Employment ......................... 208 Westmeath | Athlone ........................ 254 - Turas ......................................................... 255 Monaghan ........................................... 209 - Access ....................................................... 256 - Access ........................................................ 210 - Landscape Maintenance .......................... 257 - Turas .......................................................... 211 - Joblink ....................................................... 258 - Skills for Life .............................................. 212 - Skills for Life ............................................. 259 - Fast-Track to Work ...................................... 213 - Stepping Out ............................................ 260 Offaly | Tullamore .............................. 214 Westmeath | Mullingar ..................... 261 - Employer Based Training .......................... 215 - Fresh Start ................................................ 262 - Fresh Start .................................................. 216 - Employer Based Training ......................... 263 - Transition ................................................... 217 - Turas ........................................................ 264 - Office Technology Skills ............................. 218 - Ar Aghaidh Linn ...................................... 265 - Sport & Recreation .................................... 219 - Skills For Life ............................................ 266 - Access ........................................................ 220 - Advance | Skills for Life ........................... 221 Wexford ............................................... 267 - Retail & Tourism ....................................... 268 Roscommon | Castlerea .................... 222 - Fast Track to Employment ....................... 269 - Access ........................................................ 223 - Office Admin ............................................ 270 - Employer Based Training .......................... 224 - Options ..................................................... 271 - IT by Blended Learning ............................. 226 - Career Focus ............................................. 272 - Skills 4 Life ................................................ 228 - Fresh Start .................................................. 229 Wicklow | Bray ................................... 273 - Access (Bray & Stillorgan) ....................... 274 Sligo ..................................................... 230 - Access (Arklow) ....................................... 275 - Sligo Link ................................................... 231 - Link ........................................................... 276 - Access ....................................................... 232 - Vocational Skills Foundation .................... 277 - Social Inclusion Course .............................. 233 - Skills for Education & Employment .......... 278 - Transition ................................................... 234 - Employer Based Training .......................... 279 - Job Start ..................................................... 235 - IT & Business Admin ................................. 280 - Horsemanship ........................................... 236 - Information Technology & Office Skills .... 237 Contact Details................................ 281 4

Welcome Message I am delighted to welcome Lucianne Bird you to this overview of National Director of Learning | Rehab Group Learning Network courses. There are many options to learn with us and many learning pathways you can follow. You can do it and we can help. Whether your personal goals are to manage your health and wellness, learn new skills, get a qualification, move onto further education or college or to get a job, we will listen and try to find the best option with you. National Learning Network is a community of students with different abilities and different plans for their future. As Director of Learning, I want each person that comes to National Learning Network to have their best learning experience, achieve personal success, make friends, and enjoy their time with us. National Learning Network is in every county – call us, send an email or arrange a time to visit a centre. Get more information in the way that suits you. We are always happy to meet people and talk about their learning and development goals. We may have exactly the right course for you, delivered in a way that suits you. I wish you every success in your future learning plans and hope that some of you reading this message will become part of the National Learning Network community in the future. Lucianne 5

National Learning Network. Who We Are. Across the country we have over 50 training centres; with centres in each county there is bound to be one near you. Each one of them is a hub of activity providing students with a comfortable, supportive, well resourced, friendly and relaxed learning environment. Our courses and supports assist you to fulfill your own personal goals, whether this is to get a qualification or a job, or go on to further education or to simply work on your own personal development. In each centre we work closely with our local community and have built a network of business and industry partners, including many local employers who offer our students the opportunity to gain on-the-job training and in-work placements. 6

Nine out of ten people who complete courses at NLN go on to employment or further education or training. 7

Why Students Choose NLN At NLN we recognise the need to do things differently. We’ve put in places structures and support to help students start and complete their training. • No CAO points are needed • NLN courses are FREE (All courses are funded by the HSE or the local ETB) • There are no registration fees • Students keep any social welfare payments they may be entitled to • If you are under 26 you may receive an increased payment (eligibility criteria apply) • An online digital learning system, eNLN, which supports you to learn in your own home. • Small class sizes • Continuous intake (You start when you are ready) • Work at your own pace • High quality work experiences • Recognised qualifications • Mental health and resilience supports 8

Sample Student Supports • Learning supports to help improve your confidence reading and writing • Maths that matters-what you need for your course and next steps • Mental health supports • Advocacy for student representation • Work experience with host companies Pathways & Progression Opportunities It doesn’t end after NLN - It’s just the beginning. Students leave NLN with new skills and strategies to manage their health and wellness, with greater confidences in their abilities and even some new friends along the way. Students have also progressed to: • Further Education • Higher Education with Universities and Institutes of Technology • Apprenticeships • Traineeships • Jobs 9

Who Comes to NLN Our students have diverse skills and interests and include people who have: • Physical and sensorial disabilities • Had a setback in life due to illness or injury • Mental health conditions e.g depression, schizophrenia • Specific learning difficulties e.g dyslexia, dyspraxia • Autism • Aquired brain injury • Left school early All applications must be approved by the Department of Social Protection, the local Education and Training Board (ETB) or the Health Service Executive (HSE). 10

How to Apply Applying couldn’t be easier. 1890 283 000 [email protected] Visit a Centre We will tell you about each course or give you information to help you decide on a course. Staff are there every step of the way and can help with your application. 11

Supports offered at NLN • Personalised training plans supporting you to achieve your individual goals and ambitions. You learn at your own pace. • Key instructors who will act as an extra support should you need it. • Wellness programmes ensuring a holistic approach to your continuing personal and professional development. WRAP (Wellness Recovery Action Planning) available if needed. • Education, literacy and numeracy supports where required. • Information Technology skills training including learning how best to use technology to support your training and education. • Access to health, leisure, social and cultural individual and group activities supporting your quality of life and ensuring you enjoy yourself as you build confidence. 12

• Access to work experience and to employers that are seeking employees, while fully supported by your Work Experience Co-ordinator. • Training in job seeking skills such as CV development, interview skills and job search skills enhancing your chances of employment. • Online and blended learning including our state-of- the-art online digital learning system, eNLN, which allows you to learn in the comfort of your own home. • We will support you to progress to your chosen next step and all of our awards facilitate your progress to further or higher education in Ireland. • Representative Council Student Union to support you and your fellow students. 13

What our Students Say At National Learning Network we understand that success means different things to everyone. Check out what some of our students have to say: The course at NLN has given On Fresh Start, I was encouraged me a great opportunity and to explore alloptions available to confidence to take me on me, including working on my to the next level of further personal development and my education.” physical and mental well-being. I am improving my computer skills Joe Fleming and I attend a creative writing studies Catering class in the local library. I found at NLN in Limerick a renewed passion for lifelong learning. For me personally, Fresh At NLN I have had experiences Start was exactly that, a new which I will take through life with beginning, a fresh start and a me, that showed me what I am belief that anything is possible.” capable of doing. There is a great support network for any Keith Rowe emotional issues. NLN has studied Fresh Start at NLN in Navan given me the confidence to go on and make plans for my future.” Richard Carey studies IT at NLN in Limerick 14

Studying Options gave me the confidence to go on to the Retail & Tourism course. The work is challenging and I like to try to do it myself first, but the instructors are there to support me when I need it. Everyone here is so friendly that it’s made it easy for me to make friends.” Dylan Hartigan studied Options and progressed to Retail and Tourism Skills at NLN Wexford After my illness I didn’t know where to go or who to talk to about retraining. I heard about National Learning Network in Bray and contacted them. It changed my life forever. While doing the IT & Business Admin Course, I did the ECDL to gain extra qualifications. I’ve decided now to go to college and to do a degree in humanities and the arts.” Kathleen Kenna studied IT and Business Administration at NLN in Bray NLN has given me confidence, I’ve made a lot of friends here. I did the Options course with Shelley and Sue, they are great teachers and now I’ve more experience than I got in school. Now, I’m doing the Retail & Tourism Skills course. When I’m finished here, I want to go on to further education, maybe Trinity or UCD.” Leane Twyford studied Options and progressed to Retail and Tourism Skills at NLN Wexford 15

Learning Options with NLN Some students come to NLN and have a really clear plan on the course or the job they want. Other students don’t have a clear plan and that is why they come to NLN. With NLN, they can explore options, develop new skills, learn about different types of work and make choices about their future. We have two types of courses – vocational training courses and rehabilitative training courses. Something to suit everyone. What is a Vocational Training course? Vocational training courses are designed to help you build skills and identify pathways into full or part time work or progress further in your educational and training journey. You can learn about lots different career options with NLN if you aren’t sure of the exact job or course you would like. While doing this you will get skills that you can use in many career areas. In NLN there are also courses where you can get skills specific to an occupation such as catering, horticulture, retail and software development. All vocational training programmes are funded by the local Education and Training Board. 16

What is a Rehabilitative Training course? Rehabilitative Training focuses on helping people develop personal skills and become more independent. Each person makes their own learning plan to achieve personal success and progress from the course. Sometimes students decide to take part in vocational training or a job. A really important part of the course is that people are supported to take part in activities in their own community. Learning just doesn’t take part in the training room. All rehabilitative training programmes are funded by the Health Service Executive. 17

Certification The National Framework of Qualifications (NFQ) is intended to put you, the student, at the centre of the education and training system in Ireland. The NFQ is a system of ten levels used to describe the Irish qualifications system. Each level is based on nationally agreed standards of knowledge, skill and competence i.e. what an individual is expected to know, understand and be able to do following successful completion of a process of learning. At NLN we deliver courses spanning Levels 2 to 6. At City & Guilds we believe in the power of skills to build successful careers, businesses, and economies. The Group's purpose is the same today as it was 140 years ago - to help people, organisations and economies develop their skills for growth. 18

The European Computer Driving Licence (ECDL) is a computer literacy certification course provided by ECDL Foundation. ECDL equips learners with the I.T. skills they need to prepare for the workforce or further education. Microsoft Office Specialist Other is a certification program Certifications for using the Microsoft Offered: Office suite: Microsoft Word, Excel, Powerpoint Networking and Access, for business Academy applications. QQI is responsible for the quality assurance of further and higher education and training in Ireland. QQI validates education courses and makes awards for certain providers, NLN being one of them. In the ever-changing information technology industry, education is essential. CompTIA’s information technology education efforts include a comprehensive suite of IT channel training. Everything is designed to help you succeed. 19

Where we are located 20

Carlow Manager: Lisa Haugh Address: Killeshin Road, Graiguecullen, Carlow, R93 E7W1 Tel: 059 9131696 Email: [email protected] Facebook: facebook.com/CarlowNLN The NLN centre in Carlow is a well located training centre situated in Graiguecullen, Carlow Town just a 2 minute drive from the town. We have free on-site parking in the centre for students and visitors and our bright, spacious building is wheelchair accessible. The centre itself is a hub of activity providing students with a supported, well resourced, friendly and relaxed learning environment. As part of all our courses we work closely with our local community to enable students to fully participate in activities and events throughout the town and county. In addition, we have built a network of employers who provide our students with a variety of on the job and work placement opportunities. 21

Carlow Access CERTIFICATION: QQI Level 2 in General Learning (P2GLO), QQI Level 3 Employability Skills (3M0935) and QQI Level 4 in Employment Skills (4M0857) COURSE OVERVIEW Duration: Up to 28 months. This course aims to provide students with the skills to gain knowledge, confidence and resources to access employment, further training or education and other options in the wider community. The course runs for 30 hours a week, over 5 days per week Monday to Friday, however, there are full-time and part-time options depending on an individual’s needs. Students may attend on a part-time basis to benefit from the support of qualified and experienced instructors while attending a mainstream course. The course is delivered in both the centre and in the community. Independent Living Skills The course supports students to gain independent living skills through activities. Our students gain confidence and experience in independent travel, purchasing correct tickets, reading timetables, handling money, ordering food in a restaurant, appro- priate social behaviour, socialising on public transport within small groups, visiting museums or places of interest to them as well as buying their own clothes. Students have an opportunity to attend cookery classes within the centre to support healthy eating. Physical activity is encouraged through attending the gym, regular walks and other activities depending on individual preference. Career Exploration Students learn how to create a CV, how to apply for jobs and become confident in approaching employers. All students are supported in a number of community-based work experiences or volunteering opportunities. This helps participants to make real- istic choices for further training and employment based on their individual strengths and abilities. Personal Plans Every 4 months the student, manager, instructor, rehabilitation officer and our rehabilitation psychologist agree personalised plans. This is tailored to suit the participants own goals and their pace of learning. 22

Carlow CORE MODULES: ELECTIVE MODULES: General Learning Level 2 General Learning Level 2 • Non-verbal Communications • Personal Care • Quantity & Numbers • Relaxation Techniques • Health Related Exercises Employability Skills Level 3 • Computer Skills • Personal & Interpersonal Skills • Horticulture • Word Processing • Application of Numbers Employability Skills Level 3 • Career Preparation • Health and Safety Awareness • Self-Advocacy Employment Skills Level 4 • Managing Personal Finances • Communications • Computer Literacy • Functional Maths • Community Participation • Information Technology • Internet Skills • Team-working • Work Experience • Work Experience Employment Skills Level 4 NON-CERTIFIED MODULES: • Personal and Interpersonal • Induction Development • Goal Setting • Customer Service • Cultural Exploration • Computer Applications • Managing Personal Care • Career Planning • Workplace Safety and Presentation • Healthy Lifestyles • Personal and Creative Expression • Managing Change • Independent Living Skills • Community Networking • Community Participation • Leisure Activities • Citizenship 23

Carlow Retail Skills CERTIFICATION: QQI Level 4 Retail Skills (4M1998) COURSE OVERVIEW Duration: Up to 24 Months. This course will give you the chance to achieve a QQI Level 4 Major Award in Retail Skills (4M1998) along with other individual Level 4 components. At least one day a week will be spent in the retail environment, so that you get real-life work experience. The course is designed to help you get a job in retail but includes reception, general office skills, computer applications and work place safety modules to improve your skills for work. At the end of the course you will be ready to get a job or go on to further training or education. CORE MODULES: NON-CERTIFIED MODULES: • Communications • Induction • Retail Sales Techniques • Assessment & Goal Setting • Information Technology • Compensatory Education & Support • Team Working • External Development Programme • Work Experience • Work Related Social Skills • Stock Control • Customer Service • Retail Payment Procedures ELECTIVE MODULES: • General Office Skills • Reception Skills • Computer Applications • Workplace Safety 24

Cavan Manager: Miriam McQuaid Address: Cootehill Road, Cavan Town, H12 F8Y0 Tel: 049 4331544 Email: [email protected] NLN Cavan is a modern well located training centre situated on the Cootehilll Road in Cavan town. The centre is serviced with Local Link transport and there is parking available nearby for students and visitors. The centre itself is a hub of activity providing students with a comfortable, supported, well resourced, friendly and relaxed learning environment. We work closely with our local community and have built a network of business and industry partners throughout the county, including many local employers who offer our learners the opportunity to gain on-the-job training. 25

Cavan Access CERTIFICATION: QQI Level 3 Employability Skills (3M0935) COURSE OVERVIEW Duration: Up to three years. Access is designed to help you make realistic decisions about your life. The course focuses on your needs, personal goals and strengths. It will help you increase your independence, develop life skills and improve your social integration and personal growth. Access is a person-centred course in line with the HSE’s New Directions training policy. CORE MODULES: NON-CERTIFIED MODULES: • Independent Life Skills • Numeracy and Literacy Supports • Active Citizenship • Health and Safety • Health and Fitness • Work Experience • Computer Skills • Self-Advocacy • Art and Design 26

Cavan Turas CERTIFICATION: QQI Level 3 Employability Skills (3M0935) COURSE OVERVIEW Duration: Up to 28 months. Turas gives students who may have high level of social isolation the chance to develop personal, social and creative skills and to promote wellness. Turas offers a structured approach to developing students’ confidence and skills in life and health management. It gives students an opportunity to explore educational, social, recreational and work-related opportunities in their local community. CORE MODULES: • Communications • Personal and Interpersonal Skills • Health and Safety • Self Advocacy • Work Experience • Life Management Skills • Introduction to IT and Art and Design 27

Cavan Skills for Life CERTIFICATION: QQI Level 3 Employability Skills (3M0935), COURSE OVERVIEW Duration: Up to one year. Skills for Life is for people who want to explore the world of work or go on to further education after a period of time out of work. It will provide you with the support you need to develop IT and employment skills and to explore different job options or further education opportunities. ACCREDITED MODULES: NON-ACCREDITED MODULES: • Personal Development • Creative Projects • Career Preparation • Cultural Activities • Computer Skills • Stress Management • Catering Skills • Resilience • Digital Media • Individual Action Planning • Retail Skills • Work in Mind • Horticulture Skills • Health and Fitness 28

Cavan Fast-Track to Work CERTIFICATION: QQI Level 4 Employment Skills (4M0857) COURSE OVERVIEW Duration: Up to one year. Fast-track to Work helps you get the job you want. This work-based training course offers you a mix of employment skills and practical skills training, together with a supported work placement in a company and role that interests you. This means you get, so you get real-life training, skills and experience for the job that you want. ACCREDITATION IN: NON-CERTIFIED MODULES: A choice of: • Host Company Induction • Retail Skills • Initial Assessment • Horticulture • Compensatory Education • Hospitality • Individual Action Planning • Catering • On-the-Job Placement • World of Work 29

Cavan Computer Skills CERTIFICATION: QQI Level 4 Information Communication Technology Skills (4M0855) COURSE OVERVIEW Duration: Up to 18 months. This course helps students to get an information technology qualification through a mix of classroom-based and home-based learning and on-the-job training. Students will be provided with a laptop to use for the duration of the course. The course has been designed to give students the skills they need to get a job or go on to further education or training. Students work towards achieving a QQI Level 4 Major Award in IT and have the opportunity to get an ECDL certificate if appropriate. CORE MODULES: NON-CERTIFIED MODULES: • IT Skills • Career Planning • Computer Applications • Confidence Building, • Digital Media Technology • Job-Seeking Skills • Work Experience • Communications • Personal Effectiveness • Workplace Safety • Mathematics. 30

Clare | Ennis Manager: Val Real Address: Clare FM Building, Francis Street, Ennis Tel: 065 6864560 Email: [email protected] Our centre in Ennis is conveniently located near to the town centre, a four minute walk from the train station, three minutes from the bus station and one minute to the nearest bus stop at Friar’s Walk. 31

Clare | Ennis Career Start CERTIFICATION: QQI Level 3 Major Award in Employability Skills (3M0935) COURSE OVERVIEW Duration: Up to 18 months. This course provides students with personal, social and work-related skills that will help them to identify further education or employment. Students learn to identify their strengths and goals for their future. Training is tailored to meet each student’s individual needs. There is a strong focus on strengthening confidence, teamwork and social skills. Suitable candidates may progress to Level 4 Pathways to Employment, other courses in Limerick or to employment on completion of this course. CORE MODULES: NON-CERTIFIED MODULES: • Health and Safety Awareness • Induction/Assessment/ • Communications Introduction to programme modules • Application of Numbers • Personal and Interpersonal Skills • Vocational Exploration • Computer Literacy • Culture & Leisure Activities • Internet Skills • Life Skills/Healthy Lifestyles • Career Preparation • Creative Activities • Work Experience • Transition to Future Options • Word Processing • Literacy and Numeracy Support • Spreadsheets • Wellness Recovery Action Plan • Desktop Publishing • Self Advocacy (WRAP) • Workplace Safety (Level 4) • Work Experience • Information Technology Skills (Level 4) 32

Clare | Ennis Pathways to Employment CERTIFICATION: QQI Level 4 Awards in Retail, Tourism and Digital Technologies COURSE OVERVIEW Duration: Up to two years. This programme will provide both students, who are unsure of their career path and those that have a more focussed plan, with the knowledge, skills and attributes to seek and retain employment across a number of career paths. CORE MODULES: NON-CERTIFIED MODULES: • Retail Sales Techniques • Self-Advocacy • Tourism Visitor Care • Personal Development • Communications • Job Seeking Skills/Preparation • Work Experience • Information Technology Skills for Work • Teamworking/Personal Effectiveness • Work Related Social Skills • Customer Service • Life Skills & Healthy Lifestyles • Workplace Safety • Cultural Awareness • Mathematics • Leisure & Creative Activities • Computer Applications • Gym or Swimming Pool • Career Planning • Literacy & Numeracy Support • Digital Media Technology • Wellness Recovery Action Plan • Business English 33

Cork | Bantry Manager: Kathleen Harrington Address: Donemark, Bantry, Cork. Tel: 027 51027 Email: [email protected] Our West Cork campus is a modern well located training centre, just outside of the bustling town of Bantry. The centre is a hub of activity, providing students with a comfortable, supported well-resourced, friendly and relaxed environment. We also offer our horticulture students on-site, top-of-the-range facilities, such as growing tents, nurseries and of course, our own garden shop. We work closely with our local community and have built a network of business and industry partners, including many local employers who offer our learners the opportunity to gain on-the-job training and in-work placements. 34

Cork | Bantry Office Administration Information Processing by blended learning CERTIFICATION: Office Administration, QQI Level 5 Major Award or Information Processing, QQI Level 5 Major Award COURSE OVERVIEW Entry Requirements: Applicants seeking entry to the course should have achieved a minimum of a QQI Level 4 Major Award or its equivalent prior to entry to the programme. Programme structure and duration: Two days in-centre training plus two - three day’s work experience or home based learning. Students have up to 24 months to complete the course. The aim of this course is to enable the student to acquire the knowledge, skills and competence to work in a range of office administration contexts and or to progress to higher education and training. CORE MODULES: NON-CERTIFIED MODULES: • Text Production • Health and Safety • Work Experience • Learning to Learn • Personal Effectiveness • Computerised Book-keeping • Database Methods • Career Planning • Customer Service • Job Seeking Skills • Information And Administration • Boundary Management • Spreadsheet Methods • Word Processing 35

Cork | Bantry Horticulture CERTIFICATION: Horticulture, QQI Level 4 Certification 4M1994 RHS Level 2 Minor Awards and ECDL also available COURSE OVERVIEW Programme structure and duration: Training runs from 9.00am – 3.30pm Monday to Wednesday, 9.00am – 4.30pm Thursday and 9.00am – 2.30pm Friday. Students have up to 24 months to complete the course. This course combines practical and theoretical learning to provide students with a comprehensive set of horticultural skills to get a job in plant nurseries, garden centres, landscape companies, golf clubs, parks and a range of related areas. These skills are complemented by general skills such as IT and targeted work experience in a horticultural work environment. At NLN in Bantry we have a modern state-of-the-art, quarter-acre glass house, plantnursery and retail garden centre. This is an IOG certified organic growing and training centre. This ensures that students learn practical horticulture skills in a working garden centre, giving them the real-life skills they need to get and keep a job in horticulture or to go on to further training. CENTRE BASED MODULES: NON-CERTIFIED MODULES: • Plant Identification, Care and Maintenance • Health and Safety • Safe Horticultural Practice • Operating a Market Stall • Horticultural Science • Start Your Own Business • Plant Propagation • Career Planning and Job • Horticultural Tools and Equipment • Growing Vegetables Seeking Skills • Hard Landscape Construction • Personal Development • Establishing Ornamental Flowering Plants • Communications Skills • Work Experience • Healthy Lifestyles • Personal Effectiveness • Vocational Exploration • Customer Service 36

Cork | Bantry Employer Based Training CERTIFICATION: Employment Skills, QQI Level 4 Certification 4M0857and ECDL COURSE OVERVIEW Course structure and duration: One day in-centre training (Thursdays) plus three days on-the-job training. Students have up to 24 months to complete the course. This course provides students with the opportunity to learn new skills in their chosen career, through work placement in a suitable company (three - four days a week) and additional training based in National Learning Network (one day a week). The type of work experience will depend on an individual’s interests and ability. This course also offers qualification in ECDL. CORE MODULES: NON-CERTIFIED MODULES: • Workplace Safety • Train The Trainer • Communications • HACCP • Career Planning • Safe Pass • Functional Mathematics • Manual Handling • Customer Service • Occupational First Aid • Personal and Interpersonal Development • Personal Effectiveness • Work Experience • Information Technology Skills | ECDL 37

Cork | Bantry Employability Skills CERTIFICATION: QQI Level 3 Employability Skills (3M0935) COURSE OVERVIEW Course structure and duration: Training runs from 9.00am – 3.30pm Monday to Wednesday, 9.00am – 4.30pm Thursday and 9.00am – 2.30pm Friday. Students have up to 18 months to complete the course. This course addresses the identified training needs of people who are experiencing exclusion and disadvantage in the labour market by providing student-focused training and related services. The course assists the student to achieve a nationally recognised qualification, which will help them go on to further training and/or education and employment. CORE MODULES: NON-CERTIFIED MODULES: • Communications • Health & Safety • Application of Numbers • Self Advocacy • Personal Effectiveness • Work Experience Placements • Internet Skills • Career Preparation & Vocational Exploration • Work Experience • Cultural Diversity Awareness • Relationships and Sexuality • Cultural and Leisure Activities • Home Management 38

Cork | Bantry Directions | Foundation Training CERTIFICATION: QQI Level 3 Employability Skills (3M0935) COURSE OVERVIEW Duration: Up to three years. This is a rehabilitative course that supports a multisensory approach to our students’ learning. The course encourages community participation that is meaningful to the student and is guided by the HSE framework New Directions. CORE MODULES: CERTIFIED MODULES: This course delivers a range of • Personal Care & Presentation modules in four broad areas: • Healthy Lifestyles • Managing Personal Finance • Personal Skills exploring areas • Advocacy such as communications, self • Word Processing awareness, assertiveness and • Enhancing Personal and Social Skills personal development. • Community Involvement • Life Skills covering areas such NON-CERTIFIED MODULES: as home management, healthy lifestyles, literacy and numeracy. • Personal and Creative Expression • Computer Skills • Social & Leisure developing • Independent Living Skills hobbies and interests,linking in • Leisure/Cultural Activities with community activities, partaking in swimming, art, and Citizenship Communications drama and day trips. • Assertiveness and Self Esteem • Relationships and Sexuality • Work Skills undertaking • Job Skills and Educational Opportunities community/voluntary based activities, computer skills, work exploration. 39

Cork | Bantry Focus | Clonakilty COURSE OVERVIEW Focus is a community-based, person centred, recovery-orientated wellness training course. This course aims to help people who have had mental health setbacks to achieve good functioning in all areas of life, and to transition back into the community. The 12 month Free course supports students to gain the confidence and skills to take control of their lives. Key workers support students individually to develop an action plan to achieve their goals with an approach that is both holistic and person-centered. We are passionate about empowering our students who have had mental health struggles, so they can enhance their lives in the following ways: • Personal & Social Development • Community Inclusion • Accessing Education, Learning,Training & Work Opportunities • Health & Wellbeing • Maximising Independence This is a unique course where we blend the following modules together so you can develop an action plan to achieve your goals. A team of people to support you on your journey: • Psychologist • Rehabilitative Officer • Outreach support • Key worker 40

Cork | Bantry This is a unique course where we blend the following modules together so you can develop an action plan to achieve your goals. • Introduction • Independent to Self-Advocacy Living Skills • Preparing • Home Management Nutritious Meals • I.T. Skills (optional) • Communications Person This helps students skills Centred to re-connect with what is happening • Time management Plan • Coping Strategies around them in • Managing Change their own & Transitions Person Centred • Promoting Plan Positive Self • Exploring the world of work • Identifying strengths Concept and areas of interest for work experience • Mental Health Management • Stress | Tension Management • Job-Seeking Skills (optional) • Healthy Lifestyles • Participating in a work • Creative Skills environment (optional) • Wellness Recovery Action Plan 41

Cork | Bantry Home Focus Home Focus is a community-based, mental health recovery, training programme. THE HOME FOCUS TEAM INCLUDES: • Mental Health Nurse • Recovery Support Worker • Rehabilitative Training Instructors • Recovery and Development Advocate COURSE OVERVIEW CONNECTIVITY Having good relationships with other people, community groups and organisations. HOPE Belief in recovery. Positive thinking, having dreams and aspirations. IDENTITY Regaining a positive sense of self and identity – rather than being defined by illness or diagnosis. MEANING Living a meaningful and purposeful life. EMPOWERMENT Focusing on strengths, taking personal responsibility and control of your life. On completion of the programme, This is achieved through focussing you will have benefited from a on three key elements: range of experiences, equipping you to make realistic choices and • YOU enhancing your enjoyment of life. • YOUR HOME • YOUR COMMUNITY 42

Hollyhill | Cork Manager: Eugene Higgins Address: Hollymount Industrial Estate, Tel: Email: Hollyhill, Cork FRBeEoEvoeCkreyinnwttroeeeoTkouur r 021 430 0144 Our instructors [email protected] to answer any are happy questions you might have Our Cork city campus is a modern training centre, conveniently located across the road from Apple. The centre is a hub of activity, providing students with a comfortable, supported well-resourced, friendly and relaxed environment. The No. 2 bus and 202 depart regularly from city centre and drop our students to our door. We are a close knit team that are committed to supporting you in your journey to employment or progression to further training. We are proud to work closely with our local employers and business partners so you have access to work experience placements combined with the skills from our training and community based courses which are designed for future employment. *Outreach locations in in Carrigaline, Mallow, Midleton and Penrose Wharf, Cork City. 43

Cork | Hollyhill Employer Based Training CERTIFICATION | PROGRESSION DIRECT EMPLOYMENT QQI Level 4 Employment Skills (4M0857) OPPORTUNITIES On-job-skills and career exploration. COURSE OVERVIEW Our popular fast track to employment course is designed with you in mind. If you are ready for work , our team will help get you started and find the right job that suits you. Build up your confidence, gain the right mix of practical, specific and new skills and take the next step in your chosen career. Course Duration : Up to two years Our students really enjoy the flexible course structure, 3 days on-the-job training and 2 days in-centre. CORE MODULES: NON-CERTIFIED MODULES: • Career Planning • Health & Safety • Work Experience • Self Advocacy | Self Confidence • Communications • Work Experience Placements • Customer Service • Vocational Exploration • Personal & Interpersonal • Consumer Awareness Development We are delighted to have • Personal Effectiveness such a great working • I.T. Skills partnership with NLN, Cork. • Functional Mathematics The course content, delivery • Workplace Safety and focus on customer service really manifests when we see OPPORTUNITIES the calibre of students that come to work for us.” • One-to-one coaching • CV & Interview preparation The Kingsley Hotel • On-the-job support • ECDL & other options PLSS Reference Code: 210877 + 210901 44

Cork | Hollyhill Computer Networks & IT Systems CERTIFICATION | PROGRESS City & Guilds Certificate in ICT Systems & Principles Major Award. Fantastic progression routes to third level education & Level 6 related courses, for example, Networks and Web design, Cybersecurity, Game & Software Development, Computer Science and Tech Support Engineer.  COURSE INTRODUCTION This course is designed to provide students with the skills necessary to gain confidence with modern computerised architecture, software, and networking technologies that are used in desktops, servers and mobile computing systems. This is achieved by covering a broad range of IT areas that provide grounding in computing technologies, eg. operating systems, hardware, cybersecurity, networking, mobile devices and troubleshooting. Course Duration : One or two years. CORE CONTENT | MODULES NON-CERTIFIED MODULES: • CompTIA IT Fundamentals (FCO-U61) • Induction • Health & Safety • CompTIA A+ (1001) • Personal Development • CompTIA A+ (1002) • Work experience • CompTIA Cloud Essentials (CLO-001) • Job seeking skills • City and Guilds Networking Principals • Literacy & Numeracy supports • City and Guilds ICT System & • Preperation for Work Data Security Thanks to this IT course, I discovered • City and Guilds Systems the areas I enjoy and want to work in. I have gained a Tech Support Archictecture Engineer Traineeship, learning more about network virtualization, servers PLSS Reference Code: 210858 and cloud software used within data centres in Ireland.” 45

Cork | Hollyhill Catering CERTIFICATION | PROGRESSION City & Guilds Level 2 NVQ Diploma in Food Production and Cooking (71 32-06) Progression options in professional cookery, hospitality studies and culinary studies available with our educational partners. COURSE INTRODUCTION Do you have a passion for cooking and a desire to make a career in the food industry? This course equips you with the practical skills of food preparation and production for a seamless transition into the workplace. Course Duration : Up to two years. COURSE CONTENT | MODULES SUPPORTED MODULES • Food preparation and production • Allergen Awareness Training e.g. Meat Dishes, Vegetable Dishes, • Teamworking Sauces, etc. • Job-Seeking Skills • Personal Effectiveness | • Deli Counter Training • Desserts Stress Management • Food Safety Training • Work Experience (HACCP Level 1 Certificate) This is a very exciting • Customer Service course. I’ve learned a lot • Barista Skills of new life skills such as cooking meals for myself. WORK EXPERIENCE This course helped me progress and achieve Our students love the practical my goal!” work which gives you hands on experience and builds up your confidence by working in our kitchen on site. This is valuable for our students who want to continue on with their studies or go straight in to a job. PLSS Reference Code: 210889 46

Cork | Hollyhill Better Barista NEW COURSE CERTIFICATION: City & Guilds International Award in Barista Skills (7102-52)   COURSE INTRODUCTION This is a brand new course for coffee enthusiasts, budding baristas or anyone that is interested in the hospitality sector or has a desire to work in speciality coffee. We will give you the tools and support you need to keep progressing forward and become a professional barista. We work closely with our local business partners to offer you excellent employment opportunities through work placement. Course Duration : 12 weeks COURSE CONTENT | MODULES SUPPORTED MODULES • Barista Skills • Allergen Awareness Training • Food Safety Training • Teamworking • Job-Seeking Skills (HACCP Level 1 Certificate) • Personal Effectiveness | • History & Production of Coffee • Operation of Equipment Stress Management • Drink Building Techniques • Work Experience • Customer Service • Food Safety and Hygiene OPPORTUNITIES • Teamworking • Communications • Work Experience The hospitality sector • CV and Interview Skills is a major part of the Irish Tourism Industry WORK and an exciting area EXPERIENCE with employment opportunities all Gain real-life experience in over the world. an authentic environment! 47

Cork | Hollyhill Retail CERTIFICATION | PROGRESSION QQI Level 4 Retail Skills (4M1998)  This course has been designed to help you build a career in the retail industry with direct employment opportunities. COURSE INTRODUCTION This course is ideal for anyone who enjoys helping customers by providing information or solving problems. A flexible course designed to help students get a job in a retail setting. We support our students in a number of areas like cash register training and customer service skills which can be used across many different sectors. Students work closely with their instructor to gain relevant work experience throughout the course in a retail environment from a city centre store or a local supermarket. This can include two days a week on work placement so that you get invaluable hands on work experience and the opportunity to function as part of a team. Course Duration : Up to two years. COURSE CONTENT | MODULES SUPPORTED TRAINING • Retail Sales Techniques • Induction • Stock Control • Pre-Placement Preparation • Retail Payment Procedures • Personal Development • Customer Service • Work Experience • Workplace Safety • Job Seeking Skills • Team Working • Literacy & Numeracy Supports • Communications • Work experience OPPORTUNITIES Employment opportunities can be varied, from a sales associate, cashier or customer service representative. PLSS Reference Code: 210893 48

Cork | Hollyhill Next Step Young Adults (18-25) CERTIFICATION | PROGRESSION This course can be a stepping stone for students with progression options internally and with our education partners e.g. UCC & CIT. Our aim is to support our students to develop a range of personal and social skills and provide opportunities to enhance and improve their quality of life. COURSE INTRODUCTION This course is for current or recent school leavers with a primary diagnosis of ASD. We look at way’s we can support students to be more independent by learning how to do things on their own. This can be achieved through a com- bination of activities in the centre and community based activities to reinforce learning in a practical setting. Each instructor works with a group supported by our Rehabilitation Officer and Rehabilitation Psychologist. Course Duration : Up to 12 months. COURSE CONTENT | MODULES OPPORTUNITIES • Communication Skills We have students who • Social Skills move internally within • Coping Skills & Relaxtion Techniques National Learning Network • Career Exploration and to one of the many different areas of study as well as Understanding Work moving onto PLC, third level • Arts & Crafts education and employment. • IT skills • Independent Living Skills WORK EXPERIENCE • Leisure and Sporting Activities • Skills Sampling Work experience can be an • Health and Safety of the course option with this programme. 49

Cork | Hollyhill Directions CERTIFICATION | PROGRESSION QQI certification is offered at levels 1, 2, and 3 for various parts of work done including Art , I.T. Self Advocacy, Personal & Interpersonal skills COURSE INTRODUCTION Directions is a fun, interactive course which supports and promotes inclusion. We work with each student to meet their goals and aspirations for an independent life. There is so much to our Directions course including promoting wellness, self advocacy and supporting independent living skills. Course Duration : Up to three years. COURSE CONTENT | MODULES This course delivers a range of modules in four broad areas: • Personal Skills Communications, self awareness, assertiveness & personal development. • Life Skills covering areas such as home WORK EXPERIENCE management, healthy lifestyles, literacy Explore and develop new and numeracy. interests. Sample work experience in an area you like! • Social & Leisure Developing hobbies & Interests with day trips & community activities e.g. swimming, art & drama. • Work Skills Community/voluntary OPPORTUNITIES based activities. Job Skills and COURSE CONTENT | MODULES Educational Opportunities • Personal and Creative Expression through • Come and learn in a way that suits art, drama and creative writing you while making new friendships • ICT Skills • Independent Living Skills in the process. • Leisure/Cultural Activities and • Develop skills to improve your Citizenship Communications employment prospects. • Assertiveness and Self Esteem • Relationships and Sexuality 50