รวมสไลด์ ปวช.3 20000-1210 English for Business

® Teacher Nattanonnat Rompan Reading the Example inquiry email above and circle what the following sentences are about. 5. Yours sincerely, 2. Giving information about the 1. Tell why you are writing company contact 3. Asking for information 4. Complimentary closing Page Exercise 47 3.8

® Teacher Nattanonnat Rompan Write the sentences using two different expressions from the language for inquiry and reply e-mails. 1. Send us a product sample. : Would you please send us a sample product? : Please see the attached file of our sample product. 2. Reply to my inquiry as soon as possible. 3. Inform us of the delivery date at your earliest convenience. 4. Attach our purchase order no. CN101/2014 5. Attach a copy of invoice no. IV001-2557 Exercise Page 3.10 49

® Teacher Nattanonnat Rompan Notificatio0n2E-mail 02

® Teacher Nattanonnat Rompan An email notification is an email sent to inform your subscribers about changes or updates to a website or service, like new products, features, 02 or scheduled website maintenance, etc.

02 ® Teacher Nattanonnat Rompan 02 The notification email may be used when you want to communicate something important. It can be used between sales representatives and clients, a principal and employees, or workers and workers in the same organization.

® Teacher Nattanonnat Rompan Look the meaning of these words up on the dictionary. Then answers the questions. inform notify advise regret pleased glad 1. Which three words have the same meaning as to officially tell somebody about something? : _in__fo_r_m___/_n_o_t_if_y___/_a_d__v_is_e______________________________________________ 2. Which two words have the same meaning as to feel happy about something? : _p_le_a_s_e_d___/_g_l_a_d_______________________________________________________

® Teacher Nattanonnat Rompan Look the meaning of these words up on the dictionary. Then answers the questions. inform notify advise regret pleased glad 3. Which two words are adjectives? : _P_le_a_s_e_d__a_n_d__g_l_a_d_a_r_e__a_d_je_c_t_i_v_e_. _____ 4. Which word means to tell somebody what you think they should do? : __A__d_v_i_se__m__e_a_n_s_t_o__t_e_ll_s_o_m__e_b_o_d_y__w_h_a_t__y_o_u_t_h_i_n_k__th_e_y__s_h_o_u_l_d_d__o_. _________ 5. Which word is used to say that you are sad or sorry about something? : __R__e_g_re_t__is__u_s_e_d__to__s_a_y__th_a_t__y_o_u__a_re__s_a_d__o_r_s_o_r_ry__a_b_o_u_t__so_m__e_t_h_in__g_________

® Teacher Nattanonnat Rompan

® Teacher Nattanonnat Rompan

® Teacher Nattanonnat Rompan Example Sentences 1. We would like to notify you that is a change in our address. (เราใคร่ขอ / ตอ้ งการแจง้ ใหค้ ุณทราบวา่ มกี ารเปลย่ี นแปลงทอ่ี ยู่ของบรษิ ทั ) 2. We wish to inform you that our address has changed. (เราตอ้ งการแจง้ ใหค้ ุณทราบวา่ ทอ่ี ยู่ของบรษิ ทั ไดเ้ปลย่ี นไปแลว้ ) 3. I would like to advise you that there is a change of address. (ฉนั ใคร่ขอ / ตอ้ งการแจง้ ใหค้ ุณทราบวา่ มกี ารเปลย่ี นแปลงทอ่ี ยู่) 4. Please notify us of your current address. (กรุณาแจง้ ใหเ้ราทราบถงึ ทอ่ี ยู่ปจั จบุ นั ของคณุ ) 5. Please be informed that we have changed our address. (โปรดทราบวา่ เราไดเ้ปลย่ี นแปลงทอ่ี ยู่แลว้ )

® Teacher Nattanonnat Rompan 6. Please advise us of your address. (กรุณาแจง้ ใหเ้ราทราบถงึ ทอ่ี ยู่ใหมข่ องคณุ ) 7. We regret to notify you that there will be an increase in the product prices next month. (เรารูส้ กึ เสยี ใจทจ่ี ะแจง้ ใหค้ ณุ ทราบวา่ ราคาสนิ คา้ จะเพม่ิ ข้นึ ในเดอื นหนา้ ) 8. We are pleased to inform you that the product prices will remain unchanged. (เรายนิ ดที จ่ี ะแจง้ ใหค้ ณุ ทราบวา่ ราคาสนิ คา้ จะไมเ่ ปลย่ี นแปลง) 9. We are glad to advise you that your order will be ready by the end of his week. (เราดใี จทจ่ี ะแจง้ ใหค้ ณุ ทราบวา่ สนิ คา้ ทส่ี งั่ จะพรอ้ มสง่ ภายในส้นิ สปั ดาหน์ ้ี)

Translate these sentences into English. ® Teacher Nattanonnat Rompan inform delivery date Page Exercise 1. กรุณาแจง้ ใหฉ้ นั ทราบถงึ วนั สง่ สนิ คา้ 52 3.14 : _____________________________________________________________________________ inform the details of our new products 2. พวกเราใคร่ขอ / ตอ้ งการแจง้ ใหค้ ุณทราบเก่ยี วกบั รายละเอยี ดของสนิ คา้ ใหมข่ องเรา : _____________________________________________________________________________ Please be notified payment is due 3. โปรดทราบวา่ การชาระเงนิ ครบกาหนดวนั ท่ี 1 มนี าคม : _____________________________________________________________________________ regret 4. a delay in delivery เราเสยี ใจทจ่ี ะแจง้ ใหค้ ุณทราบวา่ จะมคี วามลา่ ชา้ ในการสง่ สนิ คา้ : _____________________________________________________________________________ advise 5. have received your purchase order เรายนิ ดที จ่ี ะแจง้ ใหท้ ราบวา่ เราไดร้ บั ใบสงั่ สนิ คา้ ของคุณแลว้ : _____________________________________________________________________________

Exercise Page ® Teacher Nattanonnat Rompan 3.15 52 Complete the following sentences with of or that. 1. Members will be notified ____o_f____ the new fee for membership. 2. We regret to inform you ____t_h_a_t__ we are complete out of stock of this item. 3. Please advise us ____o_f____ the delivery charges. 4. You will be advised ___o_f_____ shipment in the next few days. 5. We are pleased to inform you ___t_h_a_t___ we can offer you a 15% trade discount as requested.

® Teacher Nattanonnat Rompan Dear Alan Kusuma __ (1) __ for your inquiry. Unfortunately, we __ (2) __ to __ (3) __ Exercise you __ (4) __ we cannot offer the 20% trade discount you asked for. It is 3.16 far more than the usual trade discount of 10% we offer to other customers. Page 52 Please __ (5) __ us if you can accept our 10% trade discount. Complete this email. Regards, 1. Read the email and choose the best answer to complete Chalerm Panyadee this email. Sales Manager a) Sorry b) would like POP Limited. c) Pleased d) Thank you

® Teacher Nattanonnat Rompan Dear Alan Kusuma __ (1) __ for your inquiry. Unfortunately, we __ (2) __ to __ (3) __ Exercise you __ (4) __ we cannot offer the 20% trade discount you asked for. It is 3.16 far more than the usual trade discount of 10% we offer to other customers. Page 52 Please __ (5) __ us if you can accept our 10% trade discount. Complete this email. Regards, 2. Read the email and choose the best answer to complete Chalerm Panyadee this email. Sales Manager a) regret b) pleased POP Limited. c) inform d) would like

® Teacher Nattanonnat Rompan Dear Alan Kusuma __ (1) __ for your inquiry. Unfortunately, we __ (2) __ to __ (3) __ Exercise you __ (4) __ we cannot offer the 20% trade discount you asked for. It is 3.16 far more than the usual trade discount of 10% we offer to other customers. Page 52 Please __ (5) __ us if you can accept our 10% trade discount. Complete this email. Regards, 3. Read the email and choose the best answer to complete Chalerm Panyadee this email. Sales Manager a) thank b) inform POP Limited. c) be notified d) be advised

® Teacher Nattanonnat Rompan Dear Alan Kusuma __ (1) __ for your inquiry. Unfortunately, we __ (2) __ to __ (3) __ Exercise you __ (4) __ we cannot offer the 20% trade discount you asked for. It is 3.16 far more than the usual trade discount of 10% we offer to other customers. Page 52 Please __ (5) __ us if you can accept our 10% trade discount. Complete this email. Regards, 4. Read the email and choose the best answer to complete Chalerm Panyadee this email. Sales Manager a) about b) of POP Limited. c) that d) -

® Teacher Nattanonnat Rompan Dear Alan Kusuma Exercise __ (1) __ for your inquiry. Unfortunately, we __ (2) __ to __ (3) __ 3.16 you __ (4) __ we cannot offer the 20% trade discount you asked for. It is Page far more than the usual trade discount of 10% we offer to other customers. 52 Please __ (5) __ us if you can accept our 10% trade discount. Complete this email. Regards, 5. Read the email and choose the best answer to complete Chalerm Panyadee this email. Sales Manager a) advise b) would like POP Limited. c) pleased d) regret

® Teacher Nattanonnat Rompan Good bye

Unit 2 : Business E-mail

Pongsawadi Technological Collage Unit 2 : Business E-mail

Reminder E-mail

Reminder E-mail Email reminders are typically split into two types: 1. An email sent before something has happened – a friendly reminder that a meeting is due to happen, for instance. 2. An email reminder after something has failed to happen – a reminder that an invoice hasn't been paid by the due date, for example.

Match each word with its meaning. 1. ______ remind (v.) a. something that makes somebody notice or remember something that they might have forgotten. 2. ______ reminder (n.) b. to notice or pay attention to something., especially something important 3. ______ note (v.) c. to help or make somebody remember something so that they will not forget to do





Rearrange words in the correct order. 1. the payment / note / that / will be / due on May 1 / please : ______________________________________________________________________________ 2. that / a reminder / will begin / the conference / at 9 a.m. / Just : ______________________________________________________________________________

Rearrange words in the correct order. 3. any delay in delivery / should be / it / noted that / we cannot / accept : ______________________________________________________________________________ 4. We only accept / cash payment / we / to / remind / you / that / would like : ______________________________________________________________________________

Announcement E-mail

An announcement email aims to reach a wide recipient. Normally, the announcement email is used in an organization especially the organization using the intranet. They are used to publicize things like: : A new product release : A limited-edition launch : A pre-order opportunity : A special event

Check ( / ) the statement you think should be written in the announcement email. 1. _______ The President will be away on holiday, so the Vice-President will act on his behalf. 2. _______ The management has a new policy about a pay ride. 3. _______ The management has decided annual public holidays. 4. _______ An employee is on leave today. 5. _______ The new manager of Human Resources Department was appointed.







A business document is crucial in the business world. Quotation, Purchase order, Invoice and Tax Invoice, Receipt, Contract and Pamphlet need the written document. This unit talks about the crucial business document you should know in the business world and includes the various forms in various situations and brochure.



การเสนอราคา Quotation (การเสนอราคา) บางคร้ังอาจถูกเรียกวา่ quote หรือ estimate เกิดข้ึนก่อนท่ีจะมีการซ้ือ ขาย ในบางองคก์ รมกั จะขอใหผ้ ขู้ ายเสนอราคามาก่อน เพือ่ จะไดพ้ จิ ารณารายละเอียดและเงื่อนไขในการชาระเงิน ก่อนที่จะตดั สินใจซ้ือซ่ึงทาไดห้ ลายรูปแบบ เช่น จดหมาย ใบเสนอราคา เป็นตน้

Language for quotations คาวา่ Quote (verb) รปู แบบการใช ้ quote ใคร for สินคา้ / บริการ / งาน quote ใคร ราคา for สินคา้ / บริการ / งาน quote ราคา for สินคา้ / บริการ / งาน Example sentences: Could you please quote us for 100 units of the Wheelchair model 10025F? (คุณช่วยเสนอราคาใหเ้ ราสาหรับการสงั่ ซ้ือ Wheelchair model 10025F จานวน 100 คนั ไดไ้ หม) We quoted you 76,500 Baht per unit for 100 units of the Wheelchair model 10025F. ? (เราเสนอราคา Wheelchair model 10025F ใหค้ ุณคนั ละ 76,500 บาท สาหรับการสง่ั ซ้ือจานวน 100 คนั ) We quoted 76,500 Baht per unit for 100 units of the Wheelchair model 10025F (เราเสนอราคา Wheelchair model 10025F ในราคาคนั ละ 76,500 บาท สาหรับการสงั่ ซ้ือจานวน 100 คนั )



ภายในระยะเวลา เง่ือนไขการชาระเงิน รายการสินคา้ รายละเอียดสินคา้ ปริมาณ ราคาต่อหน่วย ส่วนลด ราคาคงเหลือ รวม ยกเวน้ การส่งสินคา้ จดั ทา

Purchase order หรือ PO เป็นเคร่ืองมือที่สาคญั ในการซ้ือขายสินคา้ และบริการระหวา่ งองคก์ รหรือ บริษทั ผเู้ รียนควรศึกษาถึงความสาคญั ของ PO ในธุรกิจ

ใบสง่ั ซ้ือ ผขู้ าย ผผู้ ลิต ส่งไปท่ี หมายเลขใบสง่ั ซ้ือ วนั ท่ีสงั่ ซ้ือ หมายเลขอา้ งอิง ผตู้ ิดต่อ ยอดรวมของส่วนหน่ึง ภาษีมูลค่าเพิ่ม รวม รับทราบโดย ผมู้ ีสิทธ์ิซ้ือ

® Teacher Nattanonnat Rompan

PONGSAWADI TECHNOLOGICAL COLLEGE ® Teacher Nattanonnat Rompan ภาษาองั กฤษสาหรบั งานธุรกจิ (Invoice, Tax invoice and Receipt)

® Teacher Nattanonnat Rompan Contents - Definition of terms - Exercise - Vocabulary

Invoice ® Teacher Nattanonnat Rompan Iใnบvแจoง้ หicน้ีe is the geneคาrทaวั่ ไlปterm for a legเอaกสl ารdทาoงกcฎuหมmายent that a seผูข้lาleย r issอuอกeใหsแ้ กt่ o a buผูซy้ ้อื er, which shows รaายกlาiรsสtนิ คoา้ หfรอื บรกิ าร products or services that have been จpดั rหoา,vจiดั dเตeรยี dม to the buyer and also shows how much the buyer has to pay according to the terms of payment. เงอ่ื นไขการชาระเงนิ An invoice will also be a delivery order (D/O) as a record of delivery. ใบสงั่ สนิ คา้ บนั ทกึ การจดั ส่งสนิ คา้

Invoice ® Teacher Nattanonnat Rompan ใบแจง้ หน้ตี น้ ฉบบั ในทางปฏบิ ตั ิ In practice, the buyer will keep an original invoice as a recบoนั rทdกึ กาoรขfายbuying, and the seller will keep a cสoาเนpา y of invoice as a record of selling. บนั ทกึ การซ้อื However, not every invoice is acknไดoร้ บัwกาleรยdอมgรบั ed by the Revenue Dกรeมสpรรaพาrกtรment (RD) because some invoice always miตsกsหลoน่ ut รdายeละtเaอยี iดls reทqต่ี อ้ uงกiาrรed by the RD such as the seller’s tax registratioหnมายnเลuขปmระbจาeตวrั ผ(ูเ้สoยี rภาษtaี x ID number) and the buyer’s full name and address.

® Teacher Nattanonnat Rompan Underline the correct answer given in brackets. Example: Which detail is always missed out on the invoice? (tax ID number / terms of payment) 1. Who issues the invoice? (a seller / a buyer) 2. Who keep the original copy of invoice? (a seller / a buyer) 3. What does D/O stand for? (Delivery Order / Revenue Department) 4. What will an invoice also be? (a tax invoice / a delivery order) 5. Whose tax ID number is required that it be on the invoice? (the seller’s / the buyer’s)

® Teacher Nattanonnat Rompan Read the following conversation between two people talking about a tax invoice. Then discuss with your friends the differences between the invoice And the tax invoice. Christ: What is the tax invoice? Nuch: Well it is a kind of invoice. Christ: So, what is the difference between the invoice and the tax invoice? Nuch: Well, the invoice is the general term. The tax invoice is the invoice showing VAT 7% Christ: I don’t understand why some invoices show VAT 7% and some don’t.

® Teacher Nattanonnat Rompan Nuch: That depends. If the sellers are registered to collect VAT 7%, they must issue the tax invoices according to the law. Christ: So, the sellers that aren’t registered to collect VAT 7% won’t issue the tax invoice to their buyers. Nuch: That’s right. Christ: I don’t understand why some companies are registered to collect VAT 7%, but some aren’t. Nuch: According to the law, if a company has its annual revenue of more than 1.8 million baht, that company is required to collect VAT 7%.