รวมสไลด์ ปวช.3 20000-1210 English for Business

Contents 01 05 of Opening the meeting Speeding up and slowing this lesson down 02 06 Introducing the agenda Dealing with comments / 03 opinion / questions Asking someone to 06 take the minutes Closing the meeting 04 introducing each item on the agenda

Open the meeting • Good morning / Good afternoon • If we are all here, let’s get down to business. • Alright, let’s start the meeting. • Ok, let’s get started.

Introducing the agenda • Has everyone got a copy of the agenda? • Has everyone received a copy of the agenda? • Have you all got a copy of the agenda? • Have you all received a copy of the agenda?

What is Agenda?? A list of items to be discussed at a formal meeting. A meeting agenda may include a list of topics to discuss, a sequence of planned activities, or both. วาระการประชมุ

Asking someone to take the minutes • Would you mind taking the minutes, Jane? • Could you take the minutes for us? • Jane has agreed to take the minutes. Thank you Jane.

Introducing each item on the agenda • Let’s start with the first item • The first item on the agenda is…….. • The second item on the agenda is…….. • Let’s move on to the next item, shall we?

Speeding up and slowing down • I think we should move on now. • We don’t have much time today. Could you get to the point, please? • Hold on a second / a minute / a moment. • Could you let him finish please?

Speeding up and slowing down • I don’t understand what you mean. Could you explain it to me please? • I didn’t catch that. Could you say it again please? • I didn’t catch that Could you come back to that?

Dealing with comments / opinion /questions • What do you think? • Are there any further comments? • Is there any other business? • Would you like to add anything? • Do you have any questions? • Anything else?

Closing the meeting • Well, we have covered all the items on the agenda. • That’s all we have to talk about for today’s meeting. • If there’s nothing else, let’s wrap up here. • If there’s nothing else, let’s finish here. • Any other business? If no, we will close the meeting.

Closing the meeting • If everyone doesn’t have any other business, I will close the meeting. • I’d like to thank you all for attending the meeting. • The next meeting will be on …………….. • The next meeting is to be announced.

The chair of a meeting wants to open a meeting. PG.112 Let’s move on to the next item. The next meeting will be next week. Circle the phrase If everyone is here, let’s start the meeting. or sentence that related to each of the following situations. Any other business?

The chair of a meeting wants to ask someone to take the minutes, what may he say? Circle the phrase Alright, let’s get started. or sentence that Are there any further comments. related to each of Any other business? the following situations. Would you mind taking the minutes?

The chairpersons wants the speaker to repeat what he said. Circle the phrase I think we should move on now. or sentence that Could you say that again please? related to each of Can you take the minutes for us? the following situations. The first item of the agenda is…………

The chairpersons wants to ask for opinions. Circle the phrase What do you think? or sentence that Any other business? related to each of Could you get to the point please? the following situations. The next meeting is to be announced.

The chair of the meeting wants to introduce the agenda. Circle the phrase Has everyone received a copy of the agenda? or sentence that What do you think? related to each of Let’s move on to the next item. the following situations. Can you take the minutes for us?

When the next item on the agenda is introduced, what may the chairperson say? Circle the phrase Have you all got a copy of the agenda? or sentence that Is there any other business? related to each of Do you have any questions? the following situations. The next item on the agenda is……

The meeting needs speeding up. Circle the phrase I didn’t catch that. Could you come back to that? or sentence that Would you like to add anything? related to each of I think we should move on now. the following situations. Hold on a second.

It is time to close the meeting. Circle the phrase If there’s nothing else, let’s finish here or sentence that Would you like to add anything? related to each of Are there any further comments? the following situations. Let’s move on to the next item?

Minutes Meeting minutes are notes that are recorded during a meeting. They highlight the key issues that are discussed, voted on, and activities to be undertaken. The minutes of a meeting are usually taken by a member of the group.

FAQs about Minutes Minutes Q: What are the minutes of a eg.) What was said or decided. Besides, meeting? people who were absent from a meeting A: Minutes are a record or can catch up with what happened at the summary of a meeting. Q: Why do we still need a meeting by reading the minutes. minutes when we have an agenda? A: Minutes and Agenda are dQi:fHfeorwendtifferent? A: If you want to know what is going to happen at the meeting, read the agenda. But if you want to know what happened during the meeting, read the minutes.

FAQs about Minutes Minutes Q: When will we see the Minutes are always in plural form. minutes? A: Soon after the meeting. Q: Who will take the minutes? A: Well, that depends. One of the attendees may be the person who will take the minutes. Q: How are the minutes taken? A: During the meeting, the minutes taker may write down important information about the meeting or records it on tapes or MP3, and type the minutes.



Which of these statements refer to agenda A ? Which refer to the minutes m ? PG.114 01 a list of things to be discussed at a meeting. A 02 Attendees will be handed out before the meeting. A 03 Attendees will be handed out not long after the meeting. M

Which of these statements refer to agenda A ? Which refer to the minutes m ? 04 What is going to happen at a meeting. A 05 What has happened during a meeting. M 06 To be used by people absent from the meeting to catch up M

Which of these statements refer to agenda A ? Which refer to the minutes m ? 07 Always in plural. M



PG.115 Underline the correct answer 01 Where did the meeting take place? Meeting room 1219 02 How many people were present in the meeting? 6 people 03 What does A.O.B mean? Items not on the agenda 04 What does “to be confirmed” mean? Will be confirmed later 05 Who did not attend the meeting? John Mayer

Language for giving Introducing yourself and Presentation starting the presentation Good morning / Good afternoon everyone……. Let me introduce myself. My name is………….. Today, I’m going to give a presentation on… The topic of my presentation today is…………. The purpose of my presentation today is…….. The aim of this presentation is…………………….

Language for giving Starting your main point Presentation To begin with…… Let’s start with…. Next,… Let’s begin with…. Now, let’s First,.… move on to …. Firstlty,….. Finally…. Second,…..

Language for giving Ending your presentation Presentation Any question? In conclusion,..... Do you have any To sum up,…. question? Thank you very Does anyone have much. any questions? Thank you for Now, I’d like to listening. sum up the main points.

Language for giving Words about movement Presentation Increase / rise = เพมิ่ ขนึ้ Decrease / Decline / Drop = ลดลง Fluctuate = ขนึ้ ๆลงๆ Constant = คงที่

Language for giving Degree of movement Presentation Slight (adj) =เล็กนอ้ ย Slightly (adv) = อย่างเล็กนอ้ ย Significant (adj) = มาก Significantly (adv) = อย่างมาก

Example sentences Sales volume increase slightly from 50,000 baht in 2012 to 520,000 baht in 2013. There was a slight increase in sales volume from 50,000 baht in 2012 to 520,000 baht in 2013. Profits decreased significantly from 1 million baht in 2012 to 500,000 baht in 2013. There was a significant decrease in profits from 1 million baht in 2012 to 500,000 baht in 2013.

Example sentences Oil price fluctuate between 30 and 32 baht per liter. Oil price fluctuate around 31 baht per liter. The number of employees was constant from 2012 to 2013.

Match the graphs with the correct description _1_There was a slight increase in the course fees from 2009 to 2012. _6_There was a significant decrease in the course fees from 2009 to 2012. _5_The course fees increased significantly from 2009 to 2012. _2_The course fees decreased slightly from 2009 to 2012 _4_The course fees fluctuated around 10,000 baht per semester. _3_The course fees were constant from 2009 to 2012

® Teacher Nattanonnat Rompan

BUSINESS WORD ® Teacher Nattanonnat Rompan Pongsawadi 20000-1210 Technological College Business English Unit 16 Hospitality Industry – Agency Business – Banking Business

® Teacher Nattanonnat Rompan Hospitality Industry : กลมุ่ ธุรกจิ การตอ้ นรบั และการบรกิ าร มกั จะหมายถงึ ธุรกจิ ทเ่ี ก่ยี วกบั การใหบ้ รกิ ารดา้ นโรงแรม ท่พี กั รา้ นอาหาร การจดั เล้ยี ง การรบั รอง หรอื แมแ้ ต่การท่องเทย่ี ว เป็นกลมุ่ ธุรกิจทท่ี าใหป้ ระเทศ ไทยมชี อ่ื เสยี งมาก และเป็นทร่ี ูจ้ กั ของนกั ท่องเทย่ี วทง้ั ชาวไทยและชาวต่างประเทศ แต่ละปีมกี ารนาเงนิ ตราจากต่างประเทศเขา้ มาเป็นจานวนมาก

Knowledge about hospitality industry ® Teacher Nattanonnat Rompan Read the passage below and find the meanings of the given words. Then answer the question. The Scope of The Hospitality Industry Traditionally, the hospitality industry was thought to be just hotels and restaurants. Today, however, the scope of the hospitality industry is broader and includes more types of businesses such as resorts, casinos, catering and tourism. Furthermore, there has been an attempt to come up with new ideas for one-stop hospitality.

Knowledge about hospitality industry ® Teacher Nattanonnat Rompan Read the passage below and find the meanings of the given words. Then answer the question. The Scope of The Hospitality Industry For instance, casinos in foreign countries attract a huge number of gamblers because of providing a full range of hospitality from entertainment, accommodation to food and drink. Furthermore, there are some new forms of hospitality business providing services about event management and wedding planning.

® Teacher Nattanonnat Rompan 1. Traditionally (adj.) สถานท่ีพกั ตากอากาศ 2. Thought (n.) อยา่ งเช่น 3. Scope (n.) ขอบเขต 4. Such as (prep.) ความคดิ 5. Resort (n.) โดยสว่ นใหญ่แลว้ Exercise 8.5 Page 141

® Teacher Nattanonnat Rompan 6. Casino (n.) ทาทกุ สงิ่ ไดใ้ นจดุ เดียว 7. catering (n.) ความพยายาม 8. tourism (n.) การทอ่ งเท่ียว 9. attempt (n.) บรกิ ารจดั ทาอาหาร 10. one-stop (adj.) บอ่ นการพนนั Exercise 8.5 Page 141

for instance (adv.) ® Teacher Nattanonnat Rompan attract (v.) gambler (n.) Exercise 8.5 Page 141 entertainment (n.) accommodation (n.) ตวั อยา่ งเช่น ดงึ ดดู ความสนใจ นกั พนนั ความบนั เทงิ การอานวยความสะดวก

event management (n.) ® Teacher Nattanonnat Rompan Wedding planning (n.) Exercise 8.5 Page 141 ธรุ กิจบรกิ ารจดั งาน ธรุ กิจบรกิ ารวางแผนงานแตง่ งาน

® Teacher Nattanonnat RompanExercise 8.5 Page 141 After you know the meanings of words from the passage, underline the correct answer given in brackets. Example : What was the hospitality industry only thought to be? ( grocery stores / hotel & restaurants ) 1. Are resorts and casinos included in the hospitality industry? ( Yes, they are. / No, they aren’t. ) 2. Which is the example of one-stop hospitality? ( grocery stores / casinos ) 3. How do casinos in foreign countries attract gamblers? ( by providing a full range of hospitality / by providing only entertainment )

® Teacher Nattanonnat RompanExercise 8.5 Page 141 After you know the meanings of words from the passage, underline the correct answer given in brackets. Example : What was the hospitality industry only thought to be? ( grocery stores / hotel & restaurants ) 4. What are new forms of hospitality business? ( hotels and resorts / event management and wedding planning ) 5. How is the scope of the hospitality industry? ( broader / narrower )

® Teacher Nattanonnat Rompan Do you know a hotel chain? different hotel company A hotel chain is a number or group of hotels which are owned by the same _____________ or person. It is not difficult to notice which hotel belongs to a ________ chain because we always hear the same name of the hotel in different locations. The same name may appear in different countries or _____________ places in the same country.

® Teacher Nattanonnat Rompan Do you know a hotel chain? hotel chain such as A hotel ________ has not only the same name but also the same logo, appearance and services for all the hotels under the same brand name. For example, we may hear the familiar name of 5-star ________ chains such as Mariott, Hilton, Banyan Tree and Novotel. Moreover, some budget hotels _______________ YHA can be called a hotel chain.

® Teacher Nattanonnat Rompan ธุรกจิ ตวั แทน