Đắc nhân tâm

["\u0110\u1eaeC NH\u00c2N T\u00c2M th\u1ef1c, t\u00f4i kh\u00f4ng bi\u1ebft n\u00ean l\u00e0m nh\u01b0 th\u1ebf n\u00e0o. Sau \u0111\u00f3, t\u00f4i nh\u1edb l\u1ea1i \u0111i\u1ec1u m\u00e0 c\u00f4 th\u01b0 k\u00fd \u0111\u00e3 n\u00f3i v\u1edbi \u00f4ng ta, \u0111\u00f3 l\u00e0 nh\u1eefng con tem, c\u1eadu con m\u01b0\u1eddi hai tu\u1ed5i\u2026 V\u00e0 t\u00f4i ch\u1ee3t nh\u1edb r\u1eb1ng b\u1ed9 ph\u1eadn \u0111\u1ed1i ngo\u1ea1i c\u1ee7a ng\u00e2n h\u00e0ng ch\u00fang t\u00f4i giao d\u1ecbch th\u01b0 t\u1eeb kh\u1eafp n\u01a1i n\u00ean ch\u00fang t\u00f4i c\u00f3 nh\u1eefng con tem t\u1eeb r\u1ea5t nhi\u1ec1u qu\u1ed1c gia tr\u00ean th\u1ebf gi\u1edbi. Chi\u1ec1u h\u00f4m sau, t\u00f4i l\u1ea1i \u0111\u1ebfn th\u0103m \u00f4ng tr\u01b0\u1edfng ph\u00f2ng n\u00e0y v\u00e0 vi\u1ebft m\u1ed9t l\u01b0u \u00fd nh\u1ecf g\u1eedi tr\u01b0\u1edbc cho \u00f4ng r\u1eb1ng t\u00f4i \u0111\u00e3 c\u00f3 \u0111\u01b0\u1ee3c v\u00e0i con tem cho c\u1eadu con trai c\u1ee7a \u00f4ng. \u00d4ng ta b\u1eaft tay t\u00f4i ni\u1ec1m n\u1edf nh\u01b0 th\u1ec3 \u0111ang tranh th\u1ee7 c\u1eed tri \u0111\u1ec3 t\u00ecm \u0111\u01b0\u1eddng v\u00e0o Qu\u1ed1c h\u1ed9i. N\u1ee5 c\u01b0\u1eddi b\u1eebng n\u1edf tr\u00ean m\u1eb7t \u00f4ng v\u00e0 thi\u1ec7n ch\u00ed bi\u1ec3u l\u1ed9 r\u00f5 r\u1ec7t qua th\u00e1i \u0111\u1ed9. \u00d4ng v\u1eeba n\u00f3i v\u1eeba ng\u1eafm nh\u00ecn, v\u1eeba vu\u1ed1t ve nh\u1eefng con tem: \u201cTh\u1eb1ng George nh\u00e0 t\u00f4i s\u1ebd th\u00edch nh\u1eefng con tem n\u00e0y l\u1eafm! Qu\u1ea3 l\u00e0 m\u1ed9t kho b\u00e1u!\u201d. Ch\u00fang t\u00f4i c\u00f3 n\u1eeda gi\u1edd \u0111\u1ed3ng h\u1ed3 n\u00f3i chuy\u1ec7n v\u1ec1 tem v\u00e0 xem h\u00ecnh c\u1eadu b\u00e9. Ngay sau \u0111\u00f3, \u00f4ng d\u00e0nh h\u01a1n m\u1ed9t gi\u1edd cung c\u1ea5p cho t\u00f4i m\u1ecdi th\u00f4ng tin m\u00e0 t\u00f4i c\u1ea7n, th\u1eadm ch\u00ed kh\u00f4ng c\u1ea7n t\u00f4i ph\u1ea3i g\u1ee3i \u00fd. R\u1ed3i \u00f4ng l\u1ea1i g\u1ecdi nh\u1eefng nh\u00e2n vi\u00ean kh\u00e1c v\u00e0o \u0111\u1ec3 b\u1ed5 sung th\u00eam n\u1eefa. Ch\u01b0a h\u1ebft, \u00f4ng c\u00f2n g\u1ecdi \u0111i\u1ec7n tho\u1ea1i cho m\u1ed9t v\u00e0i ng\u01b0\u1eddi c\u1ed9ng t\u00e1c v\u1edbi \u00f4ng. \u00d4ng cung c\u1ea5p cho t\u00f4i r\u1ea5t nhi\u1ec1u th\u00f4ng tin m\u1edbi, c\u00e1c s\u1ef1 ki\u1ec7n, h\u00ecnh \u1ea3nh, b\u00e1o c\u00e1o v\u00e0 c\u1ea3 nh\u1eefng th\u01b0 t\u1eeb li\u00ean quan. Theo c\u00e1ch n\u00f3i c\u1ee7a gi\u1edbi ph\u00f3ng vi\u00ean, t\u00f4i \u0111\u00e3 c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng tin t\u1ee9c h\u1ea5p d\u1eabn nh\u1ea5t v\u00e0 \u2018hot\u2019(12) nh\u1ea5t\u201d. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t minh h\u1ecda kh\u00e1c: Nhi\u1ec1u n\u0103m r\u00f2ng, C. M. Knaphle \u1edf Philadelphia t\u00ecm c\u00e1ch b\u00e1n ch\u1ea5t \u0111\u1ed1t cho m\u1ed9t t\u1ed5 ch\u1ee9c b\u00e1n h\u00e0ng \u0111a c\u1ea5p l\u1edbn. Nh\u01b0ng c\u00f4ng ty n\u00e0y v\u1eabn ti\u1ebfp t\u1ee5c mua ch\u1ea5t \u0111\u1ed1t c\u1ee7a m\u1ed9t nh\u00e0 cung c\u1ea5p ngo\u00e0i th\u00e0nh ph\u1ed1 v\u00e0 h\u1ecd giao h\u00e0ng ngay tr\u01b0\u1edbc c\u1ed5ng c\u00f4ng ty c\u1ee7a (12) Hot: \u00dd n\u00f3i tin t\u1ee9c \u201cn\u00f3ng\u201d nh\u1ea5t, m\u1edbi nh\u1ea5t. 99","HOW TO WIN FRIENDS & INFLUENCE PEOPLE Knaphle. M\u1ed9t bu\u1ed5i t\u1ed1i n\u00f3i chuy\u1ec7n tr\u01b0\u1edbc l\u1edbp h\u1ecdc c\u1ee7a t\u00f4i, \u00f4ng Knaphle b\u1ed9c l\u1ed9 s\u1ef1 b\u1ef1c t\u1ee9c \u0111\u1ed1i v\u1edbi c\u00f4ng ty b\u00e1n h\u00e0ng \u0111a c\u1ea5p n\u1ecd. T\u00f4i g\u1ee3i \u00fd \u00f4ng th\u1eed m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn kh\u00e1c. Ch\u00fang t\u00f4i t\u1ed5 ch\u1ee9c m\u1ed9t cu\u1ed9c tranh lu\u1eadn gi\u1eefa nh\u1eefng h\u1ecdc vi\u00ean trong l\u1edbp v\u1ec1 s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a l\u1ed1i b\u00e1n h\u00e0ng \u0111a c\u1ea5p \u0111ang g\u00e2y cho \u0111\u1ea5t n\u01b0\u1edbc nhi\u1ec1u thi\u1ec7t h\u1ea1i h\u01a1n l\u1ee3i \u00edch. Theo g\u1ee3i \u00fd c\u1ee7a t\u00f4i, Knaphle \u0111\u1ee9ng v\u1ec1 ph\u00eda \u1ee7ng h\u1ed9. \u00d4ng t\u00e1n th\u00e0nh v\u00e0 b\u00eanh v\u1ef1c nh\u1eefng t\u1ed5 ch\u1ee9c b\u00e1n h\u00e0ng \u0111a c\u1ea5p. Sau \u0111\u00f3, \u00f4ng \u0111\u1ebfn g\u1eb7p th\u1eb3ng m\u1ed9t \u1ee7y vi\u00ean qu\u1ea3n tr\u1ecb c\u1ee7a t\u1ed5 ch\u1ee9c b\u00e1n h\u00e0ng \u0111a c\u1ea5p m\u00e0 \u00f4ng t\u1eebng b\u1ef1c t\u1ee9c: \u201cT\u00f4i kh\u00f4ng \u0111\u1ebfn \u0111\u00e2y \u0111\u1ec3 t\u00ecm c\u00e1ch b\u00e1n ch\u1ea5t \u0111\u1ed1t. T\u00f4i \u0111\u1ebfn \u0111\u1ec3 nh\u1edd \u00f4ng gi\u00fap t\u00f4i m\u1ed9t vi\u1ec7c\u201d. Sau \u0111\u00f3 \u00f4ng k\u1ec3 v\u1ec1 cu\u1ed9c tranh lu\u1eadn: \u201cT\u00f4i \u0111\u1ebfn nh\u1edd \u00f4ng gi\u00fap, b\u1edfi v\u00ec t\u00f4i kh\u00f4ng ngh\u0129 ra m\u1ed9t ng\u01b0\u1eddi n\u00e0o kh\u00e1c c\u00f3 \u0111\u1ee7 kh\u1ea3 n\u0103ng v\u00e0 ki\u1ebfn th\u1ee9c s\u00e2u r\u1ed9ng cho t\u00f4i \u0111\u01b0\u1ee3c nh\u1eefng l\u1eddi khuy\u00ean m\u00e0 t\u00f4i \u0111ang c\u1ea7n. T\u00f4i s\u1ebd r\u1ea5t bi\u1ebft \u01a1n nh\u1eefng gi\u00fap \u0111\u1ee1 c\u1ee7a \u00f4ng\u201d. Sau m\u1ed9t ph\u00fat nghe t\u00f4i tr\u00ecnh b\u00e0y, \u00f4ng \u1ea5y m\u1eddi t\u00f4i ng\u1ed3i v\u00e0 n\u00f3i chuy\u1ec7n v\u1edbi t\u00f4i \u0111\u00fang m\u1ed9t gi\u1edd b\u1ed1n m\u01b0\u01a1i b\u1ea3y ph\u00fat. \u00d4ng g\u1ecdi m\u1ed9t ng\u01b0\u1eddi qu\u1ea3n tr\u1ecb kh\u00e1c v\u1ed1n \u0111\u00e3 t\u1eebng vi\u1ebft m\u1ed9t quy\u1ec3n s\u00e1ch v\u1ec1 b\u00e1n h\u00e0ng \u0111a c\u1ea5p, \u0111ang gi\u1eef vi\u1ec7c so\u1ea1n th\u1ea3o cho hi\u1ec7p h\u1ed9i b\u00e1n h\u00e0ng \u0111a c\u1ea5p qu\u1ed1c gia trao cho t\u00f4i m\u1ed9t b\u1ea3n sao cu\u1ed9c tranh lu\u1eadn v\u1ec1 v\u1ea5n \u0111\u1ec1 n\u00e0y. \u00d4ng \u1ea5y c\u1ea3m th\u1ea5y r\u1eb1ng vi\u1ec7c b\u00e1n h\u00e0ng \u0111a c\u1ea5p \u0111\u00e3 g\u00f3p ph\u1ea7n mang l\u1ea1i l\u1ee3i \u00edch th\u1ef1c s\u1ef1 cho con ng\u01b0\u1eddi. \u00d4ng t\u1ef1 h\u00e0o v\u1ec1 \u0111i\u1ec1u \u00f4ng \u0111ang l\u00e0m cho h\u00e0ng tr\u0103m c\u1ed9ng \u0111\u1ed3ng. Khi n\u00f3i, m\u1eaft \u00f4ng s\u00e1ng b\u1eebng l\u00ean v\u00e0 t\u00f4i ph\u1ea3i th\u00fa nh\u1eadn r\u1eb1ng \u00f4ng \u0111\u00e3 m\u1edf m\u1eaft cho t\u00f4i th\u1ea5y \u0111\u01b0\u1ee3c nh\u1eefng \u0111i\u1ec1u t\u00f4i ch\u01b0a bao gi\u1edd m\u01a1 \u0111\u1ebfn. \u00d4ng \u0111\u00e3 l\u00e0m thay \u0111\u1ed5i to\u00e0n b\u1ed9 th\u00e1i \u0111\u1ed9 v\u00e0 c\u00e1ch nh\u00ecn c\u1ee7a t\u00f4i. 100","\u0110\u1eaeC NH\u00c2N T\u00c2M Khi t\u00f4i ra v\u1ec1, \u00f4ng \u0111\u01b0a t\u00f4i ra c\u1eeda, \u00f4m vai t\u00f4i r\u1ed3i ch\u00fac t\u00f4i th\u00e0nh c\u00f4ng trong cu\u1ed9c tranh lu\u1eadn. \u00d4ng c\u00f2n \u00e2n c\u1ea7n b\u1ea3o t\u00f4i tr\u1edf l\u1ea1i v\u00e0 cho \u00f4ng bi\u1ebft k\u1ebft qu\u1ea3 nh\u01b0 th\u1ebf n\u00e0o. Nh\u1eefng l\u1eddi cu\u1ed1i c\u00f9ng c\u1ee7a \u00f4ng l\u00e0: \u201cMong r\u1eb1ng anh s\u1ebd tr\u1edf l\u1ea1i. T\u00f4i mu\u1ed1n \u0111\u1eb7t h\u00e0ng ch\u1ea5t \u0111\u1ed1t c\u1ee7a anh\u201d. V\u1edbi t\u00f4i, \u0111i\u1ec1u \u0111\u00f3 g\u1ea7n nh\u01b0 l\u00e0 m\u1ed9t ph\u00e9p m\u00e0u. \u00d4ng s\u1eb5n l\u00f2ng mua ch\u1ea5t \u0111\u1ed1t cho t\u00f4i m\u00e0 kh\u00f4ng c\u1ea7n t\u00f4i g\u1ee3i \u00fd hay y\u00eau c\u1ea7u. Ch\u1ec9 b\u1eb1ng vi\u1ec7c th\u1ef1c s\u1ef1 quan t\u00e2m \u0111\u1ebfn \u00f4ng v\u00e0 c\u00f4ng vi\u1ec7c c\u1ee7a \u00f4ng ch\u1ee9 kh\u00f4ng ph\u1ea3i b\u1eaft \u00f4ng quan t\u00e2m \u0111\u1ebfn t\u00f4i v\u00e0 s\u1ea3n ph\u1ea9m c\u1ee7a t\u00f4i, trong ch\u01b0a \u0111\u1ea7y hai ti\u1ebfng \u0111\u1ed3ng h\u1ed3, t\u00f4i \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ed9t k\u1ebft qu\u1ea3 m\u00e0 su\u1ed1t 10 n\u0103m qua t\u00f4i t\u00ecm ki\u1ebfm v\u00f4 v\u1ecdng.\u201d Kh\u00f4ng ph\u1ea3i \u00f4ng Knaphle ph\u00e1t hi\u1ec7n \u0111\u01b0\u1ee3c m\u1ed9t ch\u00e2n l\u00fd m\u1edbi. M\u1ed9t tr\u0103m n\u0103m tr\u01b0\u1edbc khi Ch\u00faa Jesus ra \u0111\u1eddi, nh\u00e0 th\u01a1 La M\u00e3 l\u1eebng danh Publilius Syrus \u0111\u00e3 nh\u1eadn x\u00e9t: \u201cCh\u00fang ta ch\u1ec9 quan t\u00e2m \u0111\u1ebfn ng\u01b0\u1eddi kh\u00e1c khi h\u1ecd quan t\u00e2m \u0111\u1ebfn ch\u00fang ta\u201d. C\u00e1ch bi\u1ec3u l\u1ed9 s\u1ef1 quan t\u00e2m c\u0169ng t\u01b0\u01a1ng t\u1ef1 vi\u1ec7c \u1ee9ng d\u1ee5ng c\u00e1c nguy\u00ean t\u1eafc kh\u00e1c trong \u0111\u1ed1i nh\u00e2n x\u1eed th\u1ebf: ph\u1ea3i th\u1eadt l\u00f2ng, kh\u00f4ng gi\u1ea3 d\u1ed1i. N\u00f3 ph\u1ea3i c\u00f3 l\u1ee3i v\u1edbi ng\u01b0\u1eddi bi\u1ec3u l\u1ed9 m\u1ed1i quan t\u00e2m v\u00e0 c\u1ea3 ng\u01b0\u1eddi nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 quan t\u00e2m. K\u1ebft qu\u1ea3 cu\u1ed1i c\u00f9ng lu\u00f4n ph\u1ea3i \u0111\u1ea3m b\u1ea3o \u0111\u00f4i b\u00ean c\u00f9ng c\u00f3 l\u1ee3i. Martin Ginsberg, m\u1ed9t h\u1ecdc vi\u00ean c\u1ee7a t\u00f4i \u1edf Long Island, New York, k\u1ec3 v\u1ec1 m\u1ed9t ng\u01b0\u1eddi \u0111i\u1ec1u d\u01b0\u1ee1ng \u0111\u00e3 g\u00e2y \u1ea5n t\u01b0\u1ee3ng \u0111\u1eb7c bi\u1ec7t cho \u00f4ng v\u00e0 t\u00e1c \u0111\u1ed9ng s\u00e2u s\u1eafc \u0111\u1ebfn \u0111\u1eddi \u00f4ng nh\u01b0 sau: \u201c\u0110\u00f3 l\u00e0 ng\u00e0y l\u1ec5 T\u1ea1 \u01a1n n\u0103m t\u00f4i l\u00ean m\u01b0\u1eddi. T\u00f4i \u0111ang n\u1eb1m trong m\u1ed9t b\u1ec7nh vi\u1ec7n t\u1eeb thi\u1ec7n c\u1ee7a th\u00e0nh ph\u1ed1 \u0111\u1ec3 h\u00f4m sau tr\u1ea3i qua m\u1ed9t ca ph\u1eabu thu\u1eadt quan tr\u1ecdng. T\u00f4i bi\u1ebft r\u1eb1ng m\u00ecnh s\u1ebd ph\u1ea3i ch\u1ecbu \u0111\u1ef1ng \u0111au \u0111\u1edbn v\u00e0 b\u1ecb gi\u1eef ch\u1eb7t tr\u00ean gi\u01b0\u1eddng h\u00e0ng 101","HOW TO WIN FRIENDS & INFLUENCE PEOPLE th\u00e1ng tr\u1eddi. Cha t\u00f4i \u0111\u00e3 qua \u0111\u1eddi. Hai m\u1eb9 con t\u00f4i s\u1ed1ng trong m\u1ed9t c\u0103n ph\u00f2ng nh\u1ecf. Th\u1eadt kh\u00f4ng may l\u00e0 ng\u00e0y h\u00f4m \u1ea5y m\u1eb9 t\u00f4i l\u1ea1i b\u1ecb b\u1ec7nh n\u00ean kh\u00f4ng th\u1ec3 \u0111\u1ebfn th\u0103m t\u00f4i \u0111\u01b0\u1ee3c. Ng\u00e0y h\u00f4m \u0111\u00f3 c\u1ee9 k\u00e9o d\u00e0i ra m\u00e3i. C\u1ea3m gi\u00e1c c\u00f4 \u0111\u01a1n, th\u1ea5t v\u1ecdng v\u00e0 s\u1ee3 h\u00e3i bao tr\u00f9m l\u1ea5y t\u00f4i. T\u00f4i bi\u1ebft m\u1eb9 t\u00f4i c\u0169ng \u1edf nh\u00e0 m\u1ed9t m\u00ecnh, lo l\u1eafng cho t\u00f4i kh\u00f4ng c\u00f3 ai b\u00ean c\u1ea1nh, kh\u00f4ng c\u00f3 ai \u0111\u1ec3 c\u00f9ng \u0103n v\u00e0 th\u1eadm ch\u00ed kh\u00f4ng c\u00f3 \u0111\u1ee7 ti\u1ec1n \u0111\u1ec3 \u0111\u00e3i t\u00f4i m\u1ed9t b\u1eefa ti\u1ec7c v\u00e0o ng\u00e0y l\u1ec5 T\u1ea1 \u01a1n. N\u01b0\u1edbc m\u1eaft t\u1ee7i th\u00e2n c\u1ee9 tr\u00e0o ra. T\u00f4i g\u1ee5c \u0111\u1ea7u tr\u00ean g\u1ed1i, k\u00e9o ch\u0103n \u0111\u1eafp cho \u0111\u1ee1 l\u1ea1nh l\u00f2ng, kh\u00f3c m\u1ed9t m\u00ecnh trong l\u1eb7ng l\u1ebd, \u0111au x\u00f3t, t\u1ef1 th\u01b0\u01a1ng m\u00ecnh v\u00e0 th\u01b0\u01a1ng m\u1eb9. C\u1ea3 ng\u01b0\u1eddi t\u00f4i \u0111au \u0111\u1edbn nh\u01b0 b\u1ecb tra t\u1ea5n. M\u1ed9t c\u00f4 \u0111i\u1ec1u d\u01b0\u1ee1ng t\u1eadp s\u1ef1 nghe ti\u1ebfng kh\u00f3c \u0111\u00e3 \u0111\u1ebfn b\u00ean t\u00f4i. C\u00f4 k\u00e9o ch\u0103n ra kh\u1ecfi m\u1eb7t t\u00f4i v\u00e0 b\u1eaft \u0111\u1ea7u lau n\u01b0\u1edbc m\u1eaft cho t\u00f4i. C\u00f4 chia s\u1ebb v\u1edbi t\u00f4i c\u1ea3m gi\u00e1c c\u00f4 \u0111\u01a1n v\u00e0 t\u00e2m s\u1ef1 r\u1eb1ng c\u00f4 c\u0169ng r\u1ea5t bu\u1ed3n v\u00ec ph\u1ea3i l\u00e0m vi\u1ec7c v\u00e0 kh\u00f4ng th\u1ec3 v\u1ec1 v\u1edbi gia \u0111\u00ecnh trong l\u00fac c\u1ea7n sum h\u1ecdp n\u00e0y. Th\u1ebf r\u1ed3i c\u00f4 m\u1eddi t\u00f4i c\u00f9ng \u0103n tr\u01b0a. \u0110\u00f3 l\u00e0 hai khay th\u1ee9c \u0103n v\u1edbi nh\u1eefng m\u00f3n \u0103n th\u01b0\u1eddng d\u00f9ng cho ng\u00e0y l\u1ec5 T\u1ea1 \u01a1n. D\u00f9 theo k\u1ebf ho\u1ea1ch v\u00e0o b\u1ed1n gi\u1edd chi\u1ec1u c\u00f4 c\u00f3 th\u1ec3 ra v\u1ec1, song c\u00f4 v\u1eabn \u1edf l\u1ea1i v\u1edbi t\u00f4i cho \u0111\u1ebfn t\u1eadn m\u01b0\u1eddi m\u1ed9t gi\u1edd \u0111\u00eam. C\u00f4 vui \u0111\u00f9a, n\u00f3i chuy\u1ec7n v\u1edbi t\u00f4i cho \u0111\u1ebfn khi t\u00f4i ch\u00ecm v\u00e0o gi\u1ea5c ng\u1ee7. Nhi\u1ec1u l\u1ec5 T\u1ea1 \u01a1n kh\u00e1c \u0111\u00e3 \u0111\u1ebfn v\u00e0 qua \u0111i trong \u0111\u1eddi nh\u01b0ng t\u00f4i v\u1eabn lu\u00f4n nh\u1edb m\u00e3i ng\u00e0y l\u1ec5 T\u1ea1 \u01a1n n\u0103m \u1ea5y. T\u00f4i \u0111\u00e3 ch\u00ecm trong n\u1ed7i l\u1ea1nh l\u1ebdo c\u1ee7a c\u1ea3m gi\u00e1c h\u1ee5t h\u1eabng, c\u00f4 \u0111\u01a1n v\u00e0 s\u1ee3 h\u00e3i nh\u01b0ng b\u1ed7ng t\u00ecm th\u1ea5y h\u01a1i \u1ea5m v\u00e0 s\u1ef1 d\u1ecbu d\u00e0ng t\u1eeb m\u1ed9t ng\u01b0\u1eddi ho\u00e0n to\u00e0n xa l\u1ea1. T\u1eeb l\u00fac \u0111\u00f3, t\u00f4i \u0111\u01b0\u1ee3c ti\u1ebfp th\u00eam m\u1ed9t s\u1ee9c m\u1ea1nh th\u1ea7n k\u1ef3 \u0111\u1ec3 c\u00f3 th\u1ec3 v\u01b0\u1ee3t qua t\u1ea5t c\u1ea3 nh\u1eefng \u0111au \u0111\u1edbn, bu\u1ed3n kh\u1ed5 x\u1ea3y \u0111\u1ebfn trong \u0111\u1eddi m\u00ecnh.\u201d S\u1ef1 quan t\u00e2m ch\u00e2n th\u00e0nh \u0111\u1ebfn ng\u01b0\u1eddi kh\u00e1c s\u1ebd t\u1ea1o ra nh\u1eefng ph\u00e9p m\u00e0u. Ph\u00e9p m\u00e0u \u1ea5y kh\u00f4ng ch\u1ec9 d\u00e0nh cho ng\u01b0\u1eddi kh\u00e1c m\u00e0 c\u00f2n d\u00e0nh cho ch\u00ednh b\u1ea1n. 102","\u0110\u1eaeC NH\u00c2N T\u00c2M * H\u00e3y lu\u00f4n nh\u1edb r\u1eb1ng b\u1ea1n c\u00f3 hai c\u00e1nh tay: m\u1ed9t \u0111\u1ec3 t\u1ef1 gi\u00fap m\u00ecnh, v\u00e0 m\u1ed9t \u0111\u1ec3 gi\u00fap ng\u01b0\u1eddi kh\u00e1c. * M\u1ed9t ng\u01b0\u1eddi c\u00f3 th\u1ec3 th\u00e0nh c\u00f4ng trong h\u1ea7u h\u1ebft m\u1ecdi vi\u1ec7c n\u1ebfu anh ta c\u00f3 m\u1ed9t l\u00f2ng nhi\u1ec7t t\u00ecnh v\u00f4 h\u1ea1n. - Charles Schwab NGUY\u00caN T\u1eaeC 4: 103","","C\u00c1CH \u0110\u01a0N GI\u1ea2N \u0110\u1ec2 T\u1ea0O \u1ea4N T\u01af\u1ee2NG T\u1ed0T \u0110\u1eb8P H\u00e0nh \u0111\u1ed9ng c\u00f3 \u1ea3nh h\u01b0\u1edfng m\u1ea1nh h\u01a1n l\u1eddi n\u00f3i. Khi ch\u00fang ta c\u01b0\u1eddi, n\u00e9t m\u1eb7t ch\u00fang ta tr\u00e0n ng\u1eadp ni\u1ec1m h\u00e2n hoan v\u00e0 t\u00ecnh th\u00e2n m\u1ebfn. M\u1ed9t n\u1ee5 c\u01b0\u1eddi ni\u1ec1m n\u1edf t\u1ef1 \u0111\u00e1y l\u00f2ng c\u00f3 th\u1ec3 thay cho l\u1eddi n\u00f3i: \u201cT\u00f4i th\u1eadt s\u1ef1 qu\u00fd m\u1ebfn anh!\u201d hay \u201cT\u00f4i th\u1eadt s\u1ef1 r\u1ea5t vui khi g\u1eb7p b\u1ea1n v\u00ec b\u1ea1n l\u00e0m t\u00f4i h\u1ea1nh ph\u00fac\u201d. Charles Schwab chia s\u1ebb v\u1edbi t\u00f4i r\u1eb1ng ch\u00ednh n\u1ee5 c\u01b0\u1eddi c\u1ee7a \u00f4ng m\u1edbi \u0111\u00e1ng gi\u00e1 h\u00e0ng tri\u1ec7u \u0111\u00f4-la. V\u00e0 \u00f4ng ho\u00e0n to\u00e0n ch\u00ednh x\u00e1c. Ch\u00ednh t\u00ednh c\u00e1ch c\u1ee7a Charles, s\u1ef1 duy\u00ean d\u00e1ng, l\u1ecbch l\u00e3m, kh\u1ea3 n\u0103ng 105","HOW TO WIN FRIENDS & INFLUENCE PEOPLE l\u00e0m m\u1ecdi ng\u01b0\u1eddi y\u00eau m\u1ebfn m\u00ecnh \u0111\u00e3 \u0111em l\u1ea1i th\u00e0nh c\u00f4ng v\u01b0\u1ee3t b\u1eadc cho \u00f4ng; v\u00e0 n\u1ee5 c\u01b0\u1eddi quy\u1ebfn r\u0169 c\u1ee7a \u00f4ng l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng nh\u1ea5t. C\u00f3 m\u1ed9t c\u00e2u danh ng\u00f4n d\u00e0nh cho nh\u1eefng ng\u01b0\u1eddi \u0111ang y\u00eau: \u201cH\u00e3y y\u00eau ng\u01b0\u1eddi n\u00e0o c\u00f3 th\u1ec3 l\u00e0m b\u1ea1n lu\u00f4n m\u1ec9m c\u01b0\u1eddi v\u00ec ch\u1ec9 c\u00f3 n\u1ee5 c\u01b0\u1eddi m\u1edbi c\u00f3 th\u1ec3 xua \u0111i nh\u1eefng g\u00f3c khu\u1ea5t t\u0103m t\u1ed1i trong t\u00e2m h\u1ed3n\u201d. Trong t\u00ecnh y\u00eau, n\u1ee5 c\u01b0\u1eddi c\u00f3 \u00fd ngh\u0129a l\u1edbn nh\u01b0 th\u1ebf. \u0110\u1ed1i v\u1edbi t\u1ea5t c\u1ea3 c\u00e1c m\u1ed1i quan h\u1ec7 kh\u00e1c, n\u1ee5 c\u01b0\u1eddi c\u0169ng \u0111em l\u1ea1i nh\u1eefng k\u1ebft qu\u1ea3 k\u1ef3 di\u1ec7u nh\u01b0 v\u1eady. M\u1ed9t h\u00f4m t\u00f4i \u0111\u01b0\u1ee3c gi\u1edbi thi\u1ec7u v\u1edbi danh ca Maurice Chevalier. Th\u00fa th\u1eadt l\u00e0 t\u00f4i r\u1ea5t th\u1ea5t v\u1ecdng khi nh\u00ecn th\u1ea5y \u00f4ng trong b\u1ed9 d\u1ea1ng \u1ee7 r\u0169, l\u1ea7m l\u1ef3 nh\u01b0 m\u1ed9t k\u1ebb ch\u1ebft r\u1ed3i. B\u1ed7ng c\u00f3 ai n\u00f3i \u0111i\u1ec1u g\u00ec \u0111\u00f3 l\u00e0m \u00f4ng m\u1ec9m c\u01b0\u1eddi. To\u00e0n b\u1ed9 g\u01b0\u01a1ng m\u1eb7t \u00f4ng b\u1eebng s\u00e1ng nh\u01b0 c\u00f3 tia n\u1eafng m\u1eb7t tr\u1eddi xuy\u00ean qua \u0111\u00e1m m\u00e2y m\u00f9\u2026 Kh\u00f4ng c\u00f3 n\u1ee5 c\u01b0\u1eddi \u0111\u00f3, Mau- rice c\u00f3 l\u1ebd gi\u1edd \u0111\u00e2y v\u1eabn c\u00f2n \u0111ang c\u1eb7m c\u1ee5i \u0111\u00f3ng b\u00e0n gh\u1ebf \u1edf m\u1ed9t x\u01b0\u1edfng m\u1ed9c n\u00e0o \u0111\u00f3 c\u1ee7a Paris. N\u1ee5 c\u01b0\u1eddi c\u1ee7a m\u1ed9t \u0111\u1ee9a b\u00e9 c\u0169ng c\u00f3 t\u00e1c d\u1ee5ng nh\u01b0 v\u1eady. M\u1ed9t ng\u00e0y m\u00f9a xu\u00e2n trong ph\u00f2ng \u0111\u1ee3i c\u1ee7a b\u00e1c s\u0129 th\u00fa y Stephen K. Sproul \u1edf Raytown, Missouri, h\u00f4m \u0111\u00f3 r\u1ea5t \u0111\u00f4ng kh\u00e1ch \u0111ang n\u00f3ng l\u00f2ng ch\u1edd b\u00e1c s\u0129 kh\u00e1m cho nh\u1eefng con th\u00fa c\u01b0ng c\u1ee7a m\u00ecnh. Ch\u1ee3t m\u1ed9t thi\u1ebfu ph\u1ee5 b\u01b0\u1edbc v\u00e0o v\u1edbi m\u1ed9t \u0111\u1ee9a b\u00e9 \u0111\u1ed9 ch\u00edn, m\u01b0\u1eddi th\u00e1ng tu\u1ed5i tr\u00ean tay v\u00e0 m\u1ed9t ch\u00fa m\u00e8o con. C\u00f4 ng\u1ed3i c\u1ea1nh m\u1ed9t ng\u01b0\u1eddi \u0111\u00e0n \u00f4ng \u0111ang h\u1ebft s\u1ee9c b\u1ef1c t\u1ee9c v\u00ec ph\u1ea3i ch\u1edd \u0111\u1ee3i qu\u00e1 l\u00e2u. Ch\u00e1u b\u00e9 ng\u01b0\u1edbc m\u1eaft nh\u00ecn v\u00e0 t\u1eb7ng \u00f4ng \u1ea5y m\u1ed9t n\u1ee5 c\u01b0\u1eddi ng\u00e2y th\u01a1 r\u1ea1ng r\u1ee1. T\u1ea5t nhi\u00ean, ng\u01b0\u1eddi \u0111\u00e0n \u00f4ng c\u01b0\u1eddi l\u1ea1i v\u1edbi \u0111\u1ee9a b\u00e9 v\u00e0 cu\u1ed9c chuy\u1ec7n tr\u00f2 c\u1ee7a \u00f4ng v\u1edbi m\u1eb9 c\u1eadu b\u1eaft \u0111\u1ea7u. Sau \u0111\u00f3, m\u1ecdi ng\u01b0\u1eddi trong ph\u00f2ng c\u0169ng 106","\u0110\u1eaeC NH\u00c2N T\u00c2M tham gia v\u00e0o c\u00e2u chuy\u1ec7n c\u1ee7a h\u1ecd v\u00e0 kh\u00f4ng kh\u00ed b\u1ef1c b\u1ed9i, c\u0103ng th\u1eb3ng b\u1ed7ng d\u01b0ng tan bi\u1ebfn m\u1ea5t. Ph\u1ea3i ch\u0103ng t\u00f4i \u0111ang n\u00f3i \u0111\u1ebfn n\u1ee5 c\u01b0\u1eddi nh\u0103n nh\u1edf gi\u1ea3 t\u1ea1o? Kh\u00f4ng \u0111\u00e2u! S\u1ef1 gi\u1ea3 t\u1ea1o kh\u00f4ng \u0111\u00e1nh l\u1eeba \u0111\u01b0\u1ee3c ai. M\u1ed9t n\u1ee5 c\u01b0\u1eddi th\u1ef1c s\u1ef1, m\u1ed9t n\u1ee5 c\u01b0\u1eddi l\u00e0m \u1ea5m l\u00f2ng ng\u01b0\u1eddi ph\u1ea3i xu\u1ea5t ph\u00e1t t\u1eeb t\u1eadn \u0111\u00e1y l\u00f2ng. N\u00f3 ph\u1ea3i th\u1ec3 hi\u1ec7n s\u1ef1 quan t\u00e2m, mong mu\u1ed1n t\u00ecm hi\u1ec3u v\u1ec1 ng\u01b0\u1eddi \u0111\u1ed1i di\u1ec7n. Gi\u00e1o s\u01b0 t\u00e2m l\u00fd h\u1ecdc James V. McConnell, \u0110\u1ea1i h\u1ecdc Michigan, n\u00f3i: \u201cNh\u1eefng ai bi\u1ebft m\u1ec9m c\u01b0\u1eddi \u0111\u1ec1u c\u00f3 thi\u00ean h\u01b0\u1edbng bi\u1ebft c\u00e1ch qu\u1ea3n l\u00fd, b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3, t\u1ea1o h\u1ea1nh ph\u00fac v\u00e0 nu\u00f4i d\u1ea1y con c\u00e1i n\u00ean ng\u01b0\u1eddi. M\u1ed9t n\u1ee5 c\u01b0\u1eddi chuy\u1ec3n t\u1ea3i nhi\u1ec1u th\u00f4ng \u0111i\u1ec7p h\u01a1n h\u1eb3n m\u1ed9t c\u00e1i cau m\u00e0y. Ch\u00ednh v\u00ec v\u1eady, kh\u00edch l\u1ec7 l\u00e0 c\u00e1ch hi\u1ec7u qu\u1ea3 h\u01a1n h\u1eb3n tr\u1eebng ph\u1ea1t\u201d. Gi\u00e1m \u0111\u1ed1c nh\u00e2n s\u1ef1 c\u1ee7a m\u1ed9t c\u1eeda h\u00e0ng b\u00e1ch h\u00f3a l\u1edbn \u1edf New York kh\u1eb3ng \u0111\u1ecbnh v\u1edbi t\u00f4i r\u1eb1ng b\u00e0 s\u1eb5n s\u00e0ng thu\u00ea m\u1ed9t nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng ch\u01b0a h\u1ecdc xong ti\u1ec3u h\u1ecdc nh\u01b0ng c\u00f3 n\u1ee5 c\u01b0\u1eddi t\u01b0\u01a1i t\u1eafn h\u01a1n l\u00e0 m\u1ed9t ti\u1ebfn s\u0129 t\u00e2m l\u00fd h\u1ecdc c\u00f3 g\u01b0\u01a1ng m\u1eb7t \u1ee7 d\u1ed9t, c\u00e1u k\u1ec9nh. N\u1ee5 c\u01b0\u1eddi c\u00f3 s\u1ee9c t\u00e1c \u0111\u1ed9ng v\u00f4 c\u00f9ng m\u1ea1nh m\u1ebd \u2013 ngay c\u1ea3 khi ng\u01b0\u1eddi ta kh\u00f4ng nh\u00ecn th\u1ea5y n\u00f3. C\u00e1c c\u00f4ng ty \u0111i\u1ec7n tho\u1ea1i tr\u00ean to\u00e0n n\u01b0\u1edbc M\u1ef9 \u0111\u1ec1u c\u00f3 ch\u01b0\u01a1ng tr\u00ecnh hu\u1ea5n luy\u1ec7n mang t\u00ean \u201cS\u1ee9c m\u1ea1nh c\u1ee7a n\u1ee5 c\u01b0\u1eddi\u201d. Trong ch\u01b0\u01a1ng tr\u00ecnh n\u00e0y, c\u00e1c \u0111i\u1ec7n tho\u1ea1i vi\u00ean \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u ph\u1ea3i lu\u00f4n m\u1ec9m c\u01b0\u1eddi khi tr\u1ea3 l\u1eddi \u0111i\u1ec7n tho\u1ea1i v\u00ec ng\u01b0\u1eddi nghe c\u00f3 th\u1ec3 \u201cnghe\u201d \u0111\u01b0\u1ee3c n\u1ee5 c\u01b0\u1eddi c\u1ee7a h\u1ecd qua gi\u1ecdng n\u00f3i. B\u1ea1n h\u00e3y th\u1eed nh\u1ea5c m\u00e1y l\u00ean g\u1ecdi cho b\u1ea1n b\u00e8 hay ng\u01b0\u1eddi th\u00e2n c\u1ee7a m\u00ecnh, l\u1ea7n \u0111\u1ea7u b\u1ea1n kh\u00f4ng m\u1ec9m c\u01b0\u1eddi khi n\u00f3i, l\u1ea7n th\u1ee9 hai b\u1ea1n m\u1ec9m c\u01b0\u1eddi th\u1eadt t\u01b0\u01a1i, b\u1ea1n s\u1ebd th\u1ea5y \u0111i\u1ec1u k\u1ef3 di\u1ec7u trong th\u00e1i \u0111\u1ed9 m\u00e0 b\u1ea1n s\u1ebd \u0111em \u0111\u1ebfn cho 107","HOW TO WIN FRIENDS & INFLUENCE PEOPLE ng\u01b0\u1eddi nh\u1eadn cu\u1ed9c g\u1ecdi. Trong nhi\u1ec1u tr\u01b0\u1eddng h\u1ee3p, \u0111i\u1ec1u n\u00e0y c\u00f2n quy\u1ebft \u0111\u1ecbnh hi\u1ec7u qu\u1ea3 c\u1ea3 m\u1ed9t ng\u00e0y l\u00e0m vi\u1ec7c c\u1ee7a h\u1ecd v\u00e0 c\u1ee7a ch\u00ednh ch\u00fang ta. Robert Cryer, gi\u00e1m \u0111\u1ed1c m\u1ed9t c\u00f4ng ty m\u00e1y t\u00ednh \u1edf Cincinnati, Ohio, k\u1ec3 v\u1ec1 s\u1ef1 th\u00e0nh c\u00f4ng trong vi\u1ec7c tuy\u1ec3n ng\u01b0\u1eddi: \u201cT\u00f4i g\u1ea7n nh\u01b0 tuy\u1ec7t v\u1ecdng trong vi\u1ec7c c\u1ed1 g\u1eafng tuy\u1ec3n m\u1ed9t ti\u1ebfn s\u0129 khoa h\u1ecdc m\u00e1y t\u00ednh cho c\u00f4ng ty. Cu\u1ed1i c\u00f9ng t\u00f4i t\u00ecm \u0111\u01b0\u1ee3c m\u1ed9t ch\u00e0ng trai v\u1edbi nh\u1eefng ph\u1ea9m ch\u1ea5t l\u00fd t\u01b0\u1edfng v\u1eeba m\u1edbi t\u1ed1t nghi\u1ec7p \u0110\u1ea1i h\u1ecdc Purdue. Sau nhi\u1ec1u cu\u1ed9c trao \u0111\u1ed5i qua \u0111i\u1ec7n tho\u1ea1i, t\u00f4i bi\u1ebft r\u1eb1ng anh \u0111\u00e3 \u0111\u01b0\u1ee3c nhi\u1ec1u c\u00f4ng ty kh\u00e1c ch\u00e0o m\u1eddi, trong \u0111\u00f3 c\u00f3 nhi\u1ec1u c\u00f4ng ty uy t\u00edn v\u00e0 n\u1ed5i ti\u1ebfng h\u01a1n c\u00f4ng ty c\u1ee7a t\u00f4i. T\u00f4i r\u1ea5t h\u00e0o h\u1ee9ng v\u00ec anh ch\u1ea5p nh\u1eadn \u0111\u1ec1 ngh\u1ecb. Sau khi anh b\u1eaft \u0111\u1ea7u c\u00f4ng vi\u1ec7c, t\u00f4i h\u1ecfi t\u1ea1i sao l\u1ea1i ch\u1ecdn ch\u00fang t\u00f4i, anh d\u1eebng l\u1ea1i m\u1ed9t ph\u00fat r\u1ed3i n\u00f3i: \u201cT\u00f4i cho r\u1eb1ng \u0111\u00f3 l\u00e0 v\u00ec c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd trong c\u00e1c c\u00f4ng ty kh\u00e1c ti\u1ebfp \u0111i\u1ec7n tho\u1ea1i v\u1edbi gi\u1ecdng l\u1ea1nh l\u00f9ng, ch\u1ec9 thu\u1ea7n t\u00fay quan t\u00e2m \u0111\u1ebfn c\u00f4ng vi\u1ec7c, l\u00e0m t\u00f4i c\u1ea3m th\u1ea5y nh\u01b0 l\u00e0 m\u1ed9t chuy\u1ec7n giao d\u1ecbch kinh doanh \u0111\u01a1n thu\u1ea7n. Ri\u00eang gi\u1ecdng c\u1ee7a \u00f4ng nghe nh\u01b0 th\u1ec3 l\u00e0 \u00f4ng vui v\u1ebb l\u1eafng nghe t\u00f4i, nh\u01b0 l\u00e0 \u00f4ng th\u1ef1c s\u1ef1 mu\u1ed1n t\u00f4i tham gia v\u00e0o t\u1ed5 ch\u1ee9c c\u1ee7a \u00f4ng. V\u00e0 \u00f4ng c\u00f3 th\u1ec3 y\u00ean tr\u00ed r\u1eb1ng t\u00f4i v\u1eabn \u0111ang tr\u1ea3 l\u1eddi \u0111i\u1ec7n tho\u1ea1i trong khi m\u1ec9m c\u01b0\u1eddi.\u201d V\u1ecb ch\u1ee7 t\u1ecbch h\u1ed9i \u0111\u1ed3ng qu\u1ea3n tr\u1ecb c\u1ee7a m\u1ed9t trong nh\u1eefng c\u00f4ng ty cao su l\u1edbn nh\u1ea5t n\u01b0\u1edbc M\u1ef9 b\u1ea3o t\u00f4i r\u1eb1ng, theo kinh nghi\u1ec7m c\u1ee7a \u00f4ng th\u00ec ng\u01b0\u1eddi ta \u00edt khi th\u00e0nh c\u00f4ng trong c\u00f4ng vi\u1ec7c g\u00ec n\u1ebfu kh\u00f4ng c\u00f3 c\u1ea3m h\u1ee9ng v\u00e0 ni\u1ec1m vui trong c\u00f4ng vi\u1ec7c \u0111\u00f3. Nh\u00e0 l\u00e3nh \u0111\u1ea1o n\u00e0y kh\u00f4ng tin v\u00e0o c\u00e2u \u201cL\u00e0m vi\u1ec7c c\u1eadt l\u1ef1c l\u00e0 ch\u00eca kh\u00f3a tuy\u1ec7t di\u1ec7u \u0111\u1ec3 m\u1edf c\u00e1nh c\u1eeda c\u1ee7a th\u00e0nh c\u00f4ng\u201d. \u00d4ng n\u00f3i: \u201cT\u00f4i bi\u1ebft nhi\u1ec1u ng\u01b0\u1eddi th\u00e0nh c\u00f4ng v\u00ec t\u00ecm th\u1ea5y ni\u1ec1m vui trong kinh doanh. R\u1ed3i h\u1ecd thay \u0111\u1ed5i v\u00ec ni\u1ec1m vui \u1ea5y \u0111\u00e3 bi\u1ebfn th\u00e0nh m\u1ed9t c\u00f4ng vi\u1ec7c \u0111\u01a1n \u0111i\u1ec7u. Vi\u1ec7c kinh doanh \u0111i xu\u1ed1ng v\u00e0 h\u1ecd m\u1ea5t \u0111i m\u1ecdi h\u1ee9ng th\u00fa \u0111\u1ec3 r\u1ed3i cu\u1ed1i c\u00f9ng th\u1ea5t b\u1ea1i\u201d. 108","\u0110\u1eaeC NH\u00c2N T\u00c2M B\u1ea1n c\u1ea7n c\u00f3 th\u00e1i \u0111\u1ed9 vui v\u1ebb khi ti\u1ebfp x\u00fac v\u1edbi m\u1ecdi ng\u01b0\u1eddi n\u1ebfu b\u1ea1n mu\u1ed1n h\u1ecd c\u0169ng c\u00f3 \u00fd ngh\u0129 t\u01b0\u01a1ng t\u1ef1. T\u00f4i \u0111\u00e3 \u0111\u1ec1 ngh\u1ecb h\u00e0ng ng\u00e0n doanh nh\u00e2n th\u1eed m\u1ec9m c\u01b0\u1eddi v\u1edbi m\u1ecdi ng\u01b0\u1eddi h\u1ecd g\u1eb7p trong ng\u00e0y, v\u00e0 su\u1ed1t b\u1ea3y ng\u00e0y trong tu\u1ea7n, sau \u0111\u00f3 cho t\u00f4i bi\u1ebft k\u1ebft qu\u1ea3. Ta h\u00e3y \u0111\u1ecdc b\u1ee9c th\u01b0 c\u1ee7a William B. Steinhardt, m\u1ed9t nh\u00e0 m\u00f4i gi\u1edbi ch\u1ee9ng kho\u00e1n \u1edf Th\u1ecb tr\u01b0\u1eddng Ch\u1ee9ng kho\u00e1n New York. Tr\u01b0\u1eddng h\u1ee3p c\u1ee7a \u00f4ng kh\u00f4ng ph\u1ea3i l\u00e0 \u0111\u1eb7c bi\u1ec7t m\u00e0 l\u00e0 m\u1ed9t \u0111i\u1ec3n h\u00ecnh c\u1ee7a h\u00e0ng ng\u00e0n tr\u01b0\u1eddng h\u1ee3p t\u01b0\u01a1ng t\u1ef1. \u00d4ng vi\u1ebft: \u201cT\u00f4i \u0111\u00e3 k\u1ebft h\u00f4n tr\u00ean 18 n\u0103m v\u00e0 trong su\u1ed1t ng\u1ea7n \u1ea5y n\u0103m t\u00f4i \u00edt khi m\u1ec9m c\u01b0\u1eddi v\u1edbi v\u1ee3 t\u00f4i hay n\u00f3i \u0111\u01b0\u1ee3c hai m\u01b0\u01a1i t\u1eeb v\u1edbi c\u00f4 \u1ea5y t\u00ednh t\u1eeb s\u00e1ng s\u1edbm cho \u0111\u1ebfn khi ch\u00fang t\u00f4i \u0111i ng\u1ee7 v\u00e0o bu\u1ed5i t\u1ed1i. T\u00f4i \u0111\u00fang l\u00e0 m\u1ed9t trong nh\u1eefng g\u00e3 c\u00e1u k\u1ec9nh nh\u1ea5t t\u1eeb x\u01b0a t\u1edbi nay. Khi \u00f4ng y\u00eau c\u1ea7u t\u00f4i ph\u1ea3i k\u1ec3 v\u1ec1 tr\u1ea3i nghi\u1ec7m c\u1ee7a t\u00f4i khi m\u1ec9m c\u01b0\u1eddi v\u1edbi ng\u01b0\u1eddi kh\u00e1c, t\u00f4i ngh\u0129 m\u00ecnh c\u1ea7n ph\u1ea3i l\u00e0m th\u1eed tr\u01b0\u1edbc \u0111\u00e3. S\u00e1ng h\u00f4m sau, khi ch\u1ea3i t\u00f3c, t\u00f4i nh\u00ecn c\u00e1i v\u1ebb m\u1eb7t r\u1ea7u r\u0129 c\u1ee7a m\u00ecnh trong g\u01b0\u01a1ng v\u00e0 b\u1ea3o: \u201cBill, h\u00f4m nay c\u1eadu ph\u1ea3i x\u00f3a c\u00e1i v\u1ebb c\u00e1u k\u1ec9nh tr\u00ean b\u1ed9 m\u1eb7t u \u00e1m c\u1ee7a c\u1eadu \u0111i. C\u1eadu ph\u1ea3i m\u1ec9m c\u01b0\u1eddi v\u00e0 b\u1eaft \u0111\u1ea7u ngay t\u1eeb l\u00fac n\u00e0y\u201d. Khi ng\u1ed3i \u0103n s\u00e1ng, t\u00f4i m\u1ec9m c\u01b0\u1eddi v\u00e0 ch\u00e0o v\u1ee3 t\u00f4i: \u201cCh\u00e0o em y\u00eau!\u201d. V\u1ee3 t\u00f4i s\u1eedng s\u1ed1t \u0111\u1ebfn b\u00e0ng ho\u00e0ng c\u1ea3 ng\u01b0\u1eddi. T\u00f4i b\u1ea3o c\u00f4 \u1ea5y r\u1eb1ng ch\u01b0a h\u1ebft \u0111\u00e2u, vi\u1ec7c n\u00e0y s\u1ebd di\u1ec5n ra th\u01b0\u1eddng xuy\u00ean, v\u00e0 t\u00f4i \u0111\u00e3 gi\u1eef \u0111\u01b0\u1ee3c l\u1eddi cam k\u1ebft c\u1ee7a m\u00ecnh. Hai th\u00e1ng nay, t\u1eeb khi bi\u1ebft c\u01b0\u1eddi, t\u00f4i \u0111\u00e3 \u0111em \u0111\u1ebfn cho gia \u0111\u00ecnh m\u00ecnh nhi\u1ec1u h\u1ea1nh ph\u00fac h\u01a1n so v\u1edbi c\u1ea3 m\u01b0\u1eddi t\u00e1m n\u0103m chung s\u1ed1ng b\u00ean nhau tr\u01b0\u1edbc \u0111\u00f3. Khi \u0111\u1ebfn s\u1edf l\u00e0m, g\u1eb7p ng\u01b0\u1eddi g\u00e1c c\u1ed5ng, t\u00f4i ch\u00e0o: \u201cAnh c\u00f3 kh\u1ecfe kh\u00f4ng?\u201d k\u00e8m theo m\u1ed9t n\u1ee5 c\u01b0\u1eddi. Khi \u0111i \u0103n tr\u01b0a, t\u00f4i \u0111\u00e3 m\u1ec9m c\u01b0\u1eddi v\u1edbi 109","HOW TO WIN FRIENDS & INFLUENCE PEOPLE ng\u01b0\u1eddi ph\u1ee5c v\u1ee5 v\u00e0 kh\u00f4ng qu\u00ean n\u00f3i v\u1edbi h\u1ecd m\u1ed9t c\u00e2u pha tr\u00f2 vui v\u1ebb. T\u00f4i th\u1ea5y ngay r\u1eb1ng m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u m\u1ec9m c\u01b0\u1eddi l\u1ea1i v\u1edbi t\u00f4i. T\u00f4i \u0111\u1ed1i x\u1eed v\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng \u0111\u1ebfn khi\u1ebfu n\u1ea1i hay ph\u00e0n n\u00e0n b\u1eb1ng th\u00e1i \u0111\u1ed9 ni\u1ec1m n\u1edf v\u00e0 nh\u1eadn ra r\u1eb1ng m\u1ecdi vi\u1ec7c \u0111\u1ec1u \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft d\u1ec5 d\u00e0ng h\u01a1n. T\u00f4i hi\u1ec3u r\u1eb1ng nh\u1eefng n\u1ee5 c\u01b0\u1eddi h\u00e0ng ng\u00e0y \u0111em \u0111\u1ebfn cho t\u00f4i nhi\u1ec1u ti\u1ec1n, th\u1eadt nhi\u1ec1u ti\u1ec1n v\u00e0 quan tr\u1ecdng h\u01a1n l\u00e0 ch\u00e2n gi\u00e1 tr\u1ecb c\u1ee7a h\u1ea1nh ph\u00fac. T\u00f4i \u0111ang h\u1ee3p t\u00e1c kinh doanh v\u1edbi \u0111\u1ed1i t\u00e1c l\u00e0 m\u1ed9t thanh ni\u00ean d\u1ec5 th\u01b0\u01a1ng. T\u00f4i \u0111\u1eafc \u00fd v\u1ec1 nh\u1eefng k\u1ebft qu\u1ea3 v\u1eeba \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111\u1ebfn n\u1ed7i t\u00f4i k\u1ec3 h\u1ebft cho c\u1eadu \u1ea5y nghe v\u1ec1 \u00fd ngh\u0129a tri\u1ebft h\u1ecdc m\u00ecnh m\u1edbi l\u0129nh h\u1ed9i trong quan h\u1ec7 gi\u1eefa ng\u01b0\u1eddi v\u1edbi ng\u01b0\u1eddi. Sau \u0111\u00f3, c\u1eadu th\u00fa nh\u1eadn r\u1eb1ng, l\u1ea7n \u0111\u1ea7u ti\u1ebfp x\u00fac v\u1edbi t\u00f4i, c\u1eadu ngh\u0129 t\u00f4i l\u00e0 m\u1ed9t con ng\u01b0\u1eddi g\u1eaft g\u1ecfng v\u00e0 kh\u00f3 t\u00ednh. M\u00e3i \u0111\u1ebfn g\u1ea7n \u0111\u00e2y c\u1eadu m\u1edbi thay \u0111\u1ed5i \u00fd ki\u1ebfn. C\u1eadu n\u00f3i r\u1eb1ng t\u00f4i th\u1eadt s\u1ef1 \u0111\u00e1ng m\u1ebfn v\u00e0 g\u1ea7n g\u0169i khi m\u1ec9m c\u01b0\u1eddi. T\u00f4i c\u0169ng \u0111\u00e3 b\u1edbt d\u1ea7n th\u00f3i quen ph\u00ea ph\u00e1n, ch\u1ec9 tr\u00edch. Gi\u1edd \u0111\u00e2y, t\u00f4i \u0111\u00e3 bi\u1ebft c\u1ea3m k\u00edch v\u00e0 khen ng\u1ee3i ng\u01b0\u1eddi kh\u00e1c. T\u00f4i th\u00f4i n\u00f3i v\u1ec1 nh\u1eefng g\u00ec t\u00f4i mu\u1ed1n v\u00e0 bi\u1ebft c\u00e1ch nh\u00ecn nh\u1eadn v\u1ea5n \u0111\u1ec1 theo quan \u0111i\u1ec3m c\u1ee7a ng\u01b0\u1eddi kh\u00e1c. V\u00e0 nh\u1eefng vi\u1ec7c n\u00e0y \u0111\u00e3 th\u1ef1c s\u1ef1 thay \u0111\u1ed5i cu\u1ed9c \u0111\u1eddi t\u00f4i. T\u00f4i \u0111\u00e3 l\u00e0 m\u1ed9t con ng\u01b0\u1eddi kh\u00e1c h\u1eb3n, m\u1ed9t ng\u01b0\u1eddi vui v\u1ebb h\u01a1n, gi\u00e0u c\u00f3 h\u01a1n v\u00e0 h\u1ea1nh ph\u00fac h\u01a1n trong quan h\u1ec7 b\u1ea1n b\u00e8 v\u00e0 trong h\u1ea1nh ph\u00fac gia \u0111\u00ecnh\u201d. B\u1ea1n s\u1ebd b\u1ea3o r\u1eb1ng: \u201cL\u00e0m sao t\u00f4i c\u00f3 th\u1ec3 c\u01b0\u1eddi \u0111\u01b0\u1ee3c khi trong l\u00f2ng kh\u00f4ng vui?\u201d. T\u00f4i xin chia s\u1ebb hai b\u01b0\u1edbc gi\u00fap b\u1ea1n t\u1ef1 t\u1ea1o ni\u1ec1m vui cho m\u00ecnh. Tr\u01b0\u1edbc h\u1ebft, h\u00e3y b\u1eaft ch\u00ednh b\u1ea1n m\u1ec9m c\u01b0\u1eddi. N\u1ebfu b\u1ea1n ng\u1ed3i m\u1ed9t m\u00ecnh, b\u1ea1n c\u00f3 th\u1ec3 hu\u00fdt s\u00e1o hay h\u00e1t kh\u1ebd m\u1ed9t giai \u0111i\u1ec7u n\u00e0o \u0111\u1ea5y. T\u1ef1 nhi\u00ean, l\u00fac \u1ea5y, n\u1ed7i bu\u1ed3n s\u1ebd v\u01a1i \u0111i v\u00e0 b\u1ea1n b\u1eaft \u0111\u1ea7u c\u1ea3m th\u1ea5y nh\u1eb9 nh\u00e0ng. Khoa h\u1ecdc \u0111\u00e3 ch\u1ee9ng minh r\u1eb1ng h\u00e0nh \u0111\u1ed9ng v\u00e0 c\u1ea3m x\u00fac c\u00f3 s\u1ef1 t\u01b0\u01a1ng t\u00e1c l\u1eabn nhau. B\u1eb1ng c\u00e1ch b\u1eaft h\u00e0nh \u0111\u1ed9ng ph\u1ea3i ch\u1ecbu s\u1ef1 ki\u1ec3m so\u00e1t tr\u1ef1c ti\u1ebfp c\u1ee7a \u00fd ch\u00ed, ch\u00fang ta c\u00f3 th\u1ec3 gi\u00e1n ti\u1ebfp 110","\u0110\u1eaeC NH\u00c2N T\u00c2M \u0111i\u1ec1u ch\u1ec9nh c\u1ea3m x\u00fac d\u00f9 cho c\u1ea3m x\u00fac l\u00e0 th\u1ee9 v\u1ed1n n\u1eb1m ngo\u00e0i t\u1ea7m ki\u1ec3m so\u00e1t c\u1ee7a \u00fd ch\u00ed. Nh\u01b0 v\u1eady, \u0111\u1ec3 xua tan m\u1ed9t n\u1ed7i bu\u1ed3n, c\u00e1ch t\u1ed1t nh\u1ea5t l\u00e0 t\u1ef1 m\u1ec9m c\u01b0\u1eddi. Kh\u00f4ng ph\u1ea3i c\u1ee7a c\u1ea3i v\u1eadt ch\u1ea5t b\u1ea1n \u0111ang s\u1edf h\u1eefu, hay \u0111\u1ecba v\u1ecb x\u00e3 h\u1ed9i c\u1ee7a b\u1ea1n l\u00e0m b\u1ea1n h\u1ea1nh ph\u00fac hay \u0111au kh\u1ed5. Hai ng\u01b0\u1eddi c\u00f3 th\u1ec3 c\u00f3 c\u00f9ng m\u1ed9t \u0111\u1ecba v\u1ecb nh\u01b0 nhau, c\u00f9ng l\u00e0m m\u1ed9t c\u00f4ng vi\u1ec7c nh\u01b0 nhau, c\u00f9ng ki\u1ebfm \u0111\u01b0\u1ee3c ti\u1ec1n b\u1ea1c v\u00e0 uy t\u00edn nh\u01b0 nhau nh\u01b0ng m\u1ed9t ng\u01b0\u1eddi c\u00f3 th\u1ec3 c\u1ea3m th\u1ea5y \u0111au kh\u1ed5 c\u00f2n ng\u01b0\u1eddi kia c\u1ea3m th\u1ea5y h\u1ea1nh ph\u00fac. T\u1ea1i sao l\u1ea1i c\u00f3 \u0111i\u1ec1u k\u1ef3 l\u1ea1 nh\u01b0 th\u1ebf? \u0110\u01a1n gi\u1ea3n l\u00e0 do th\u00e1i \u0111\u1ed9 v\u00e0 tinh th\u1ea7n c\u1ee7a hai con ng\u01b0\u1eddi \u1ea5y kh\u00e1c nhau. T\u00f4i \u0111\u00e3 nh\u00ecn th\u1ea5y nhi\u1ec1u g\u01b0\u01a1ng m\u1eb7t h\u1ea1nh ph\u00fac n\u01a1i nh\u1eefng ng\u01b0\u1eddi n\u00f4ng d\u00e2n ngh\u00e8o \u0111ang l\u00e0m l\u1ee5ng v\u1ea5t v\u1ea3 v\u1edbi d\u1ee5ng c\u1ee5 lao \u0111\u1ed9ng th\u00f4 s\u01a1 trong c\u00e1i n\u1eafng oi b\u1ee9c c\u1ee7a mi\u1ec1n nhi\u1ec7t \u0111\u1edbi. V\u00e0 t\u00f4i c\u0169ng \u0111\u00e3 t\u1eebng th\u1ea5y nh\u1eefng g\u01b0\u01a1ng m\u1eb7t th\u1ea5t v\u1ecdng v\u00e0 kh\u1ed5 s\u1edf trong nh\u1eefng v\u0103n ph\u00f2ng sang tr\u1ecdng, hi\u1ec7n \u0111\u1ea1i, b\u00ean trong nh\u1eefng t\u00f2a nh\u00e0 ch\u1ecdc tr\u1eddi \u1edf New York, Chicago hay Los Angeles. Shakespeare n\u00f3i r\u1eb1ng: \u201cKh\u00f4ng c\u00f3 s\u1ef1 v\u1eadt, hi\u1ec7n t\u01b0\u1ee3ng hay ho\u00e0n c\u1ea3nh t\u1ed1t hay x\u1ea5u m\u00e0 ch\u00ednh c\u00e1ch ngh\u0129 c\u1ee7a con ng\u01b0\u1eddi khi\u1ebfn n\u00f3 x\u1ea5u hay t\u1ed1t\u201d. Abe Lincoln c\u00f3 l\u1ea7n \u0111\u00e3 n\u00f3i: \u201cH\u1ea7u h\u1ebft con ng\u01b0\u1eddi \u0111\u1ec1u h\u1ea1nh ph\u00fac n\u1ebfu h\u1ecd c\u00f3 nh\u1eefng suy ngh\u0129 h\u1ea1nh ph\u00fac\u201d. L\u1ea7n n\u1ecd, t\u00f4i \u0111\u00e3 b\u1eaft g\u1eb7p m\u1ed9t minh h\u1ecda sinh \u0111\u1ed9ng cho ch\u00e2n l\u00fd n\u00e0y khi b\u01b0\u1edbc l\u00ean c\u1ea7u thang c\u1ee7a nh\u00e0 ga Long Island, New York. Ngay tr\u01b0\u1edbc m\u1eb7t t\u00f4i l\u00e0 h\u01a1n ba m\u01b0\u01a1i c\u1eadu b\u00e9 khuy\u1ebft t\u1eadt v\u1edbi g\u1eady v\u00e0 n\u1ea1ng t\u1eadp t\u1ec5nh b\u01b0\u1edbc l\u00ean c\u1ea7u 111","HOW TO WIN FRIENDS & INFLUENCE PEOPLE thang. C\u00f3 m\u1ed9t c\u1eadu ph\u1ea3i \u0111\u01b0\u1ee3c hai ng\u01b0\u1eddi khi\u00eang l\u00ean. T\u00f4i s\u1eedng s\u1ed1t th\u1ea5y c\u00e1c em c\u01b0\u1eddi n\u00f3i vui v\u1ebb v\u1edbi nhau nh\u01b0 kh\u00f4ng h\u1ec1 \u0111\u1ec3 \u00fd \u0111\u1ebfn t\u00ecnh tr\u1ea1ng khuy\u1ebft t\u1eadt c\u1ee7a m\u00ecnh. Qu\u00e1 \u0111\u1ed7i ng\u1ea1c nhi\u00ean, t\u00f4i b\u00e8n h\u1ecfi chuy\u1ec7n m\u1ed9t trong nh\u1eefng ng\u01b0\u1eddi tr\u00f4ng nom c\u00e1c em. \u00d4ng \u1ea5y tr\u1ea3 l\u1eddi: \u201cKhi m\u1ed9t \u0111\u1ee9a tr\u1ebb hi\u1ec3u r\u1eb1ng n\u00f3 s\u1ebd t\u00e0n t\u1eadt su\u1ed1t \u0111\u1eddi, l\u00fac \u0111\u1ea7u n\u00f3 ho\u1ea3ng h\u1ed1t, \u0111au kh\u1ed5 v\u00e0 th\u1ea5t v\u1ecdng. Nh\u01b0ng r\u1ed3i sau \u0111\u00f3, n\u00f3 v\u01b0\u1ee3t qua t\u00e2m tr\u1ea1ng \u0111au kh\u1ed5 \u1ea5y v\u00e0 ch\u1ea5p nh\u1eadn s\u1ed1 ph\u1eadn c\u1ee7a m\u00ecnh \u0111\u1ec3 vui s\u1ed1ng nh\u01b0 nh\u1eefng \u0111\u1ee9a tr\u1ebb b\u00ecnh th\u01b0\u1eddng kh\u00e1c\u201d. T\u00f4i th\u1eadt l\u00f2ng kh\u00e2m ph\u1ee5c nh\u1eefng c\u1eadu b\u00e9 \u0111\u00f3. C\u00e1c em \u0111\u00e3 d\u1ea1y cho t\u00f4i m\u1ed9t b\u00e0i h\u1ecdc m\u00e0 t\u00f4i bi\u1ebft ch\u1eafc m\u00ecnh s\u1ebd kh\u00f4ng bao gi\u1edd qu\u00ean. Khi l\u00e0m vi\u1ec7c m\u1ed9t m\u00ecnh su\u1ed1t ng\u00e0y trong c\u0103n ph\u00f2ng \u0111\u00f3ng k\u00edn c\u1ee7a c\u00f4ng ty, \u00edt c\u00f3 d\u1ecbp giao l\u01b0u v\u1edbi c\u00e1c \u0111\u1ed3ng nghi\u1ec7p, ng\u01b0\u1eddi ta th\u01b0\u1eddng c\u1ea3m th\u1ea5y c\u00f4 \u0111\u01a1n r\u1ed3i d\u1ea7n d\u1ea7n h\u00ecnh th\u00e0nh th\u00f3i quen c\u00f4 \u0111\u1ed9c. Ch\u1ecb Maria Gonzalez \u1edf Guadalajara, Mexico, c\u00f3 m\u1ed9t c\u00f4ng vi\u1ec7c nh\u01b0 v\u1eady. M\u1eb7c d\u00f9 c\u0169ng mu\u1ed1n \u0111\u01b0\u1ee3c th\u00e2n thi\u1ec7n v\u1edbi c\u00e1c \u0111\u1ed3ng nghi\u1ec7p kh\u00e1c nh\u01b0ng m\u1ed7i khi \u0111i qua \u0111\u1ea1i s\u1ea3nh, nghe m\u1ecdi ng\u01b0\u1eddi n\u00f3i c\u01b0\u1eddi t\u00edu t\u00edt, ch\u1ecb ch\u1ec9 ng\u1ea1i ng\u00f9ng nh\u00ecn v\u1ec1 ph\u00eda kh\u00e1c. Sau v\u00e0i tu\u1ea7n, c\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 c\u00f4 \u0111\u1ed9c c\u1ee7a m\u00ecnh, ch\u1ecb \u0111\u00e3 t\u1ef1 nh\u1ee7: \u201cN\u00e0y, Maria, m\u00e0y kh\u00f4ng th\u1ec3 hy v\u1ecdng c\u00e1c \u0111\u1ed3ng nghi\u1ec7p \u0111\u1ebfn v\u1edbi m\u00e0y m\u00e0 ph\u1ea3i ch\u1ee7 \u0111\u1ed9ng ra g\u1eb7p h\u1ecd ch\u1ee9!\u201d. Sau \u0111\u00f3, khi b\u01b0\u1edbc \u0111\u1ebfn g\u00f3c gi\u1ea3i kh\u00e1t c\u1ee7a c\u00f4ng ty, ch\u1ecb m\u1ec9m c\u01b0\u1eddi th\u1eadt t\u01b0\u01a1i v\u1edbi nh\u1eefng ng\u01b0\u1eddi ch\u1ecb g\u1eb7p v\u00e0 h\u1ecfi: \u201cH\u00f4m nay anh ch\u1ecb th\u1ebf n\u00e0o?\u201d. K\u1ebft qu\u1ea3 \u0111\u1ebfn ngay l\u1eadp t\u1ee9c. Nh\u1eefng n\u1ee5 c\u01b0\u1eddi v\u00e0 nh\u1eefng l\u1eddi ch\u00e0o \u0111\u00e1p l\u1ea1i. C\u1ea3 h\u00e0nh lang v\u0103n ph\u00f2ng d\u01b0\u1eddng nh\u01b0 t\u01b0\u01a1i vui h\u01a1n, m\u1ed1i quan h\u1ec7 \u0111\u1ed3ng nghi\u1ec7p \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n, c\u00f4ng vi\u1ec7c b\u1ed7ng tr\u1edf n\u00ean nh\u1eb9 nh\u00e0ng, tho\u1ea3i m\u00e1i h\u1eb3n l\u00ean. V\u00e0 ch\u1ecb c\u1ea3m th\u1ea5y cu\u1ed9c s\u1ed1ng th\u1eadt th\u00fa v\u1ecb. 112","\u0110\u1eaeC NH\u00c2N T\u00c2M D\u01b0\u1edbi \u0111\u00e2y l\u00e0 l\u1eddi khuy\u00ean c\u1ee7a tri\u1ebft gia Elbert Hubbard: \u201cM\u1ed7i khi b\u1ea1n ra kh\u1ecfi nh\u00e0, h\u00e3y ng\u1ea9ng cao \u0111\u1ea7u l\u00ean, h\u00edt th\u1edf th\u1eadt s\u00e2u, h\u00e3y \u0111\u00f3n nh\u1eadn \u00e1nh n\u1eafng m\u1eb7t tr\u1eddi, ch\u00e0o \u0111\u00f3n b\u1ea1n b\u00e8 v\u1edbi m\u1ed9t n\u1ee5 c\u01b0\u1eddi v\u00e0 trao t\u00e2m h\u1ed3n b\u1ea1n cho ng\u01b0\u1eddi kh\u00e1c trong t\u1eebng c\u00e1i b\u1eaft tay. \u0110\u1eebng s\u1ee3 b\u1ecb hi\u1ec3u l\u1ea7m v\u00e0 \u0111\u1eebng ph\u00ed th\u1eddi gian ngh\u0129 \u0111\u1ebfn k\u1ebb th\u00f9. H\u00e3y t\u1eadp trung v\u00e0o nh\u1eefng \u0111i\u1ec1u b\u1ea1n mu\u1ed1n l\u00e0m, kh\u00f4ng ch\u00f9n b\u01b0\u1edbc, v\u00e0 b\u1ea1n s\u1ebd ti\u1ebfn th\u1eb3ng \u0111\u1ebfn \u0111\u00edch. H\u00e3y ngh\u0129 \u0111\u1ebfn nh\u1eefng vi\u1ec7c l\u1edbn lao v\u00e0 cao c\u1ea3 m\u00e0 b\u1ea1n mu\u1ed1n th\u1ef1c hi\u1ec7n trong \u0111\u1eddi. R\u1ed3i ng\u00e0y th\u00e1ng tr\u00f4i qua, b\u1ea1n s\u1ebd th\u1ea5y m\u00ecnh t\u1ef1 nhi\u00ean n\u1eafm \u0111\u01b0\u1ee3c nh\u1eefng c\u01a1 h\u1ed9i c\u1ea7n thi\u1ebft \u0111\u1ec3 th\u1ef1c hi\u1ec7n mong mu\u1ed1n c\u1ee7a m\u00ecnh, h\u1ec7t nh\u01b0 con t\u1eb1m m\u1ed9t khi \u0111\u00e3 nh\u1ea3 t\u01a1 th\u00ec s\u1ebd mi\u1ec7t m\u00e0i cho \u0111\u1ebfn s\u1ee3i t\u01a1 cu\u1ed1i c\u00f9ng. B\u1ea1n h\u00e3y h\u00ecnh dung h\u00ecnh \u1ea3nh m\u1ed9t nh\u00e2n t\u00e0i, \u0111\u1ea7y nhi\u1ec7t huy\u1ebft, c\u00f3 \u00edch cho x\u00e3 h\u1ed9i m\u00e0 b\u1ea1n khao kh\u00e1t tr\u1edf th\u00e0nh. H\u00e3y nu\u00f4i d\u01b0\u1ee1ng h\u00ecnh \u1ea3nh n\u00e0y trong t\u00e2m tr\u00ed, r\u1ed3i d\u1ea7n d\u1ea7n b\u1ea1n s\u1ebd th\u1ea5y m\u00ecnh \u0111ang tr\u1edf th\u00e0nh con ng\u01b0\u1eddi \u0111\u1eb7c bi\u1ec7t \u0111\u00f3\u2026 Suy ngh\u0129 ch\u00ednh l\u00e0 \u0111i\u1ec3m m\u1ea5u ch\u1ed1t. \u0110\u00f3 ch\u00ednh l\u00e0 ngu\u1ed3n g\u1ed1c c\u1ee7a m\u1ecdi s\u00e1ng t\u1ea1o. H\u00e3y duy tr\u00ec m\u1ed9t th\u00e1i \u0111\u1ed9 \u0111\u00fang \u0111\u1eafn, m\u1ed9t tinh th\u1ea7n d\u0169ng c\u1ea3m, ch\u00e2n th\u00e0nh v\u00e0 vui v\u1ebb. M\u1ecdi c\u01a1 h\u1ed9i s\u1ebd \u0111\u1ebfn t\u1eeb s\u1ef1 kh\u00e1t khao v\u00e0 m\u1ecdi mong \u01b0\u1edbc ch\u00e2n th\u00e0nh \u0111\u1ec1u s\u1ebd \u0111\u01b0\u1ee3c \u0111\u00e1p \u1ee9ng. H\u00e3y ng\u1ea9ng \u0111\u1ea7u th\u1eadt cao v\u00e0 hi\u00ean ngang b\u01b0\u1edbc t\u1edbi. T\u1ea5t c\u1ea3 ch\u00fang ta \u0111\u1ec1u l\u00e0 nh\u1eefng nh\u00e2n t\u00e0i ti\u1ec1m \u1ea9n trong t\u01b0 ch\u1ea5t c\u1ee7a ch\u00ednh m\u00ecnh\u201d. Ng\u01b0\u1eddi Trung Hoa c\u00f3 c\u00e2u ch\u00e2m ng\u00f4n n\u1ed5i ti\u1ebfng: \u201cN\u1ebfu kh\u00f4ng c\u00f3 n\u1ee5 c\u01b0\u1eddi t\u01b0\u01a1i t\u1eafn th\u00ec \u0111\u1eebng m\u1edf hi\u1ec7u bu\u00f4n\u201d. N\u1ee5 c\u01b0\u1eddi l\u00e0 s\u1ee9 gi\u1ea3 thi\u1ec7n ch\u00ed c\u1ee7a b\u1ea1n truy\u1ec1n \u0111i nh\u1eefng th\u00f4ng \u0111i\u1ec7p kh\u00f4ng l\u1eddi h\u01a1n h\u1eb3n b\u1ea5t k\u1ef3 c\u00e2u n\u00f3i n\u00e0o. N\u1ee5 c\u01b0\u1eddi l\u00e0m b\u1eebng s\u00e1ng cu\u1ed9c \u0111\u1eddi c\u1ee7a t\u1ea5t c\u1ea3 nh\u1eefng ai nh\u00ecn th\u1ea5y n\u00f3. \u0110\u1ed1i v\u1edbi nh\u1eefng ng\u01b0\u1eddi lu\u00f4n ph\u1ea3i ti\u1ebfp x\u00fac v\u1edbi nh\u1eefng b\u1ed9 m\u1eb7t cau c\u00f3, \u0111\u00f4i khi gi\u1eadn d\u1eef th\u00ec n\u1ee5 c\u01b0\u1eddi c\u1ee7a b\u1ea1n nh\u01b0 tia n\u1eafng m\u1eb7t tr\u1eddi chi\u1ebfu \u00e1nh s\u00e1ng l\u1ea5p l\u00e1nh, xuy\u00ean qua \u0111\u00e1m 113","HOW TO WIN FRIENDS & INFLUENCE PEOPLE m\u00e2y m\u00f9 t\u0103m t\u1ed1i. V\u00e0, kh\u00f4ng ph\u1ea3i ng\u1eabu nhi\u00ean m\u00e0 m\u1ed9t nh\u00e0 th\u01a1 vi\u1ebft: \u201cKhi c\u01b0\u1eddi, g\u01b0\u01a1ng m\u1eb7t ch\u00fang ta n\u1edf hoa\u201d. C\u00e1ch \u0111\u00e2y v\u00e0i n\u0103m, m\u1ed9t c\u1eeda h\u00e0ng b\u00e1ch h\u00f3a \u1edf New York nh\u1eadn ra \u00e1p l\u1ef1c m\u00e0 nh\u1eefng nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng ph\u1ea3i ch\u1ecbu trong ng\u00e0y l\u1ec5 Gi\u00e1ng sinh, h\u1ecd \u0111\u00e3 cho treo m\u1ed9t t\u1ea5m b\u1ea3ng sau \u0111\u00e2y tr\u01b0\u1edbc c\u1eeda: 114","\u0110\u1eaeC NH\u00c2N T\u00c2M GI\u00c1 TR\u1eca C\u1ee6A N\u1ee4 C\u01af\u1edcI TRONG NG\u00c0Y L\u1ec4 GI\u00c1NG SINH N\u1ee5 c\u01b0\u1eddi kh\u00f4ng t\u1ed1n k\u00e9m m\u00e0 \u0111em l\u1ea1i r\u1ea5t nhi\u1ec1u th\u1ee9. N\u1ee5 c\u01b0\u1eddi kh\u00f4ng ch\u1ec9 l\u00e0m gi\u00e0u ng\u01b0\u1eddi nh\u1eadn m\u00e0 c\u1ea3 ng\u01b0\u1eddi cho. N\u1ee5 c\u01b0\u1eddi xu\u1ea5t hi\u1ec7n trong nh\u00e1y m\u1eaft nh\u01b0ng c\u00f3 th\u1ec3 \u0111\u1ec3 l\u1ea1i d\u1ea5u \u1ea5n su\u1ed1t \u0111\u1eddi. Kh\u00f4ng ai gi\u00e0u c\u00f3 m\u00e0 thi\u1ebfu n\u1ee5 c\u01b0\u1eddi, ng\u01b0\u1eddi ngh\u00e8o kh\u1ed5 s\u1ebd tr\u1edf n\u00ean gi\u00e0u c\u00f3 h\u01a1n nh\u1edd n\u1ee5 c\u01b0\u1eddi. N\u1ee5 c\u01b0\u1eddi \u0111em l\u1ea1i h\u1ea1nh ph\u00fac trong gia \u0111\u00ecnh, mang l\u1ea1i c\u1ea3m h\u1ee9ng, thi\u1ec7n ch\u00ed trong c\u00f4ng vi\u1ec7c v\u00e0 l\u00e0m \u1ea5m \u00e1p th\u00eam t\u00ecnh b\u1ea1n. N\u1ee5 c\u01b0\u1eddi l\u00e0 ch\u1ed1n ngh\u1ec9 ng\u01a1i cho ng\u01b0\u1eddi m\u1ec7t m\u1ecfi, l\u00e0 \u00e1nh s\u00e1ng ban mai cho ng\u01b0\u1eddi n\u1ea3n ch\u00ed, l\u00e0 tia n\u1eafng m\u1eb7t tr\u1eddi cho ng\u01b0\u1eddi bu\u1ed3n t\u1ee7i, l\u00e0 thu\u1ed1c gi\u1ea3i \u0111\u1ed9c t\u1ed1t nh\u1ea5t cho nh\u1eefng ho\u00e0i nghi, lo l\u1eafng v\u00e0 s\u1ee3 h\u00e3i. N\u1ee5 c\u01b0\u1eddi kh\u00f4ng th\u1ec3 mua, xin, vay m\u01b0\u1ee3n hay c\u01b0\u1edbp \u0111o\u1ea1t, b\u1edfi v\u00ec n\u00f3 ch\u1ec9 c\u00f3 gi\u00e1 tr\u1ecb khi con ng\u01b0\u1eddi ch\u00e2n th\u00e0nh trao t\u1eb7ng cho nhau. V\u00e0 n\u1ebfu nh\u01b0 trong nh\u1eefng ph\u00fat mua s\u1eafm t\u1ea5t b\u1eadt cu\u1ed1i c\u00f9ng c\u1ee7a b\u1ea1n, n\u1ebfu m\u1ed9t v\u00e0i nh\u00e2n vi\u00ean c\u1ee7a ch\u00fang t\u00f4i qu\u00e1 m\u1ec7t m\u1ecfi kh\u00f4ng n\u1edf n\u1ed5i m\u1ed9t n\u1ee5 c\u01b0\u1eddi t\u1eb7ng b\u1ea1n, b\u1ea1n c\u00f3 th\u1ec3 r\u1ed9ng l\u01b0\u1ee3ng g\u1eedi t\u1eb7ng h\u1ecd m\u1ed9t n\u1ee5 c\u01b0\u1eddi c\u1ee7a ch\u00ednh b\u1ea1n kh\u00f4ng? \u2026 v\u00ec kh\u00f4ng ai c\u1ea7n m\u1ed9t n\u1ee5 c\u01b0\u1eddi nhi\u1ec1u b\u1eb1ng ng\u01b0\u1eddi \u0111\u00e3 kh\u00f4ng c\u00f2n m\u1ed9t n\u1ee5 c\u01b0\u1eddi n\u00e0o n\u1eefa \u0111\u1ec3 cho \u0111i! 115","HOW TO WIN FRIENDS & INFLUENCE PEOPLE * \u0110\u1eebng qu\u00ean m\u1ec9m c\u01b0\u1eddi trong cu\u1ed9c s\u1ed1ng. N\u1ee5 c\u01b0\u1eddi c\u1ee7a b\u1ea1n mang l\u1ea1i h\u1ea1nh ph\u00fac cho nh\u1eefng ng\u01b0\u1eddi xung quanh v\u00e0 do \u0111\u00f3 c\u0169ng mang l\u1ea1i h\u1ea1nh ph\u00fac cho ch\u00ednh b\u1ea3n th\u00e2n b\u1ea1n. * H\u00e3y m\u1ec9m c\u01b0\u1eddi v\u1edbi nhau - d\u00f9 \u0111\u00f3 l\u00e0 ng\u01b0\u1eddi b\u1ea1n ch\u01b0a quen bi\u1ebft. N\u1ee5 c\u01b0\u1eddi \u1ea5y s\u1ebd soi chi\u1ebfu \u0111\u1ebfn nh\u1eefng g\u00f3c khu\u1ea5t c\u1ee7a t\u00e2m h\u1ed3n v\u00e0 l\u00e0m b\u1eebng s\u00e1ng c\u1ea3 nh\u1eefng n\u01a1i t\u0103m t\u1ed1i nh\u1ea5t. NGUY\u00caN T\u1eaeC 5: 116","\u0110\u1ec2 M\u1eccI VI\u1ec6C LU\u00d4N \u0110\u01af\u1ee2C SU\u00d4N S\u1eba Nh\u1edb l\u1ea1i n\u0103m 1898, m\u1ed9t th\u1ea3m k\u1ecbch x\u1ea3y ra t\u1ea1i th\u1ecb tr\u1ea5n Rockland, New York. Bu\u1ed5i s\u00e1ng \u0111\u1ea7y tuy\u1ebft l\u1ea1nh v\u00e0 tr\u01a1n tr\u1ee3t h\u00f4m \u0111\u00f3 Jim Farley ra chu\u1ed3ng ng\u1ef1a \u0111\u00f3ng y\u00ean c\u01b0\u01a1ng \u0111i d\u1ef1 \u0111\u00e1m tang m\u1ed9t \u0111\u1ee9a b\u00e9 th\u00ec con ng\u1ef1a b\u1ed7ng d\u01b0ng tr\u1edf ch\u1ee9ng v\u00e0 tung m\u1ed9t c\u00fa \u0111\u00e1 h\u1eadu l\u00e0m anh t\u1eed vong t\u1ea1i ch\u1ed7, \u0111\u1ec3 l\u1ea1i v\u1ee3 v\u00e0 ba \u0111\u1ee9a con trai c\u00f9ng v\u00e0i tr\u0103m \u0111\u00f4-la ti\u1ec1n b\u1ea3o hi\u1ec3m. Con trai l\u1edbn nh\u1ea5t c\u1ee7a anh, Jim, 10 tu\u1ed5i, ph\u1ea3i b\u1ecf h\u1ecdc \u0111\u1ec3 l\u00e0m vi\u1ec7c ki\u1ebfm s\u1ed1ng t\u1ea1i m\u1ed9t nh\u00e0 m\u00e1y g\u1ea1ch. C\u1eadu l\u00e0m \u0111\u1ee7 m\u1ecdi vi\u1ec7c t\u1eeb \u0111\u1ea9y xe x\u00fac, \u0111\u1ed5 \u0111\u1ea5t v\u00e0o khu\u00f4n r\u1ed3i s\u1eafp g\u1ea1ch ph\u01a1i n\u1eafng. Jim kh\u00f4ng 117","HOW TO WIN FRIENDS & INFLUENCE PEOPLE \u0111\u01b0\u1ee3c may m\u1eafn h\u1ecdc h\u00e0nh \u0111\u1ebfn n\u01a1i \u0111\u1ebfn ch\u1ed1n nh\u01b0ng v\u1edbi t\u00ednh t\u00ecnh vui v\u1ebb t\u1ef1 nhi\u00ean, c\u1eadu r\u1ea5t d\u1ec5 l\u00e0m cho ng\u01b0\u1eddi kh\u00e1c y\u00eau m\u1ebfn m\u00ecnh. N\u0103m th\u00e1ng tr\u00f4i qua, c\u1eadu b\u00e9 ng\u00e0y x\u01b0a tr\u1edf th\u00e0nh m\u1ed9t ng\u01b0\u1eddi \u0111\u00e0n \u00f4ng t\u1eebng tr\u1ea3i, b\u01b0\u1edbc v\u00e0o ch\u00ednh tr\u01b0\u1eddng v\u00e0 nhanh ch\u00f3ng tr\u1edf th\u00e0nh m\u1ed9t ch\u00ednh tr\u1ecb gia c\u00f3 t\u00e0i nh\u1edb t\u00ean ng\u01b0\u1eddi m\u1ed9t c\u00e1ch k\u1ef3 l\u1ea1. \u00d4ng ch\u01b0a bao gi\u1edd \u0111\u01b0\u1ee3c nghe gi\u1ea3ng \u1edf m\u1ed9t tr\u01b0\u1eddng \u0111\u1ea1i h\u1ecdc n\u00e0o. Nh\u01b0ng tr\u01b0\u1edbc n\u0103m \u00f4ng b\u1ed1n m\u01b0\u01a1i s\u00e1u tu\u1ed5i, b\u1ed1n tr\u01b0\u1eddng \u0111\u1ea1i h\u1ecdc \u0111\u00e3 t\u1eb7ng cho \u00f4ng nhi\u1ec1u h\u1ecdc v\u1ecb danh d\u1ef1, r\u1ed3i \u00f4ng tr\u1edf th\u00e0nh Ch\u1ee7 t\u1ecbch \u1ee6y ban To\u00e0n qu\u1ed1c \u0111\u1ea3ng D\u00e2n ch\u1ee7 v\u00e0 T\u1ed5ng Gi\u00e1m \u0111\u1ed1c B\u01b0u \u0111i\u1ec7n M\u1ef9. T\u00f4i \u0111\u00e3 c\u00f3 l\u1ea7n ph\u1ecfng v\u1ea5n v\u00e0 h\u1ecfi Jim Farley v\u1ec1 b\u00ed quy\u1ebft th\u00e0nh c\u00f4ng. \u00d4ng tr\u1ea3 l\u1eddi: \u201cC\u1ea7n c\u00f9 l\u00e0m vi\u1ec7c\u201d. T\u00f4i \u0111\u00e1p l\u1ea1i: \u201c\u00d4ng \u0111\u1eebng n\u00f3i \u0111\u00f9a\u201d. \u00d4ng h\u1ecfi ng\u01b0\u1ee3c l\u1ea1i l\u00e0 theo t\u00f4i, l\u00fd do g\u00ec khi\u1ebfn \u00f4ng th\u00e0nh c\u00f4ng. T\u00f4i \u0111\u00e1p: \u201cT\u00f4i bi\u1ebft \u00f4ng c\u00f3 th\u1ec3 nh\u1edb t\u00ean ri\u00eang 10 ng\u00e0n ng\u01b0\u1eddi\u201d. \u00d4ng \u0111\u00e1p l\u1ea1i: \u201cKh\u00f4ng, \u00f4ng sai r\u1ed3i, t\u00f4i c\u00f3 th\u1ec3 nh\u1edb t\u00ean ri\u00eang c\u1ee7a 50 ng\u00e0n ng\u01b0\u1eddi\u201d. Ch\u00ednh kh\u1ea3 n\u0103ng \u0111\u1eb7c bi\u1ec7t n\u00e0y \u0111\u00e3 gi\u00fap Farley \u0111\u01b0a Franklin D. Roosevelt v\u00e0o Nh\u00e0 Tr\u1eafng khi \u00f4ng \u0111i\u1ec1u h\u00e0nh chi\u1ebfn d\u1ecbch tranh c\u1eed t\u1ed5ng th\u1ed1ng cho Roosevelt n\u0103m 1932. Trong nh\u1eefng n\u0103m l\u0103n l\u1ed9n v\u1edbi cu\u1ed9c s\u1ed1ng, tr\u1ea3i qua r\u1ea5t nhi\u1ec1u ngh\u1ec1, khi th\u00ec b\u00e1n h\u00e0ng cho m\u1ed9t x\u00ed nghi\u1ec7p th\u1ea1ch cao, khi ph\u1ee5 tr\u00e1ch v\u0103n th\u01b0 T\u00f2a Th\u1ecb ch\u00ednh Stony Point, \u00f4ng \u0111\u00e3 x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c quy t\u1eafc nh\u1edb t\u00ean ng\u01b0\u1eddi. M\u1ed7i khi m\u1edbi l\u00e0m quen v\u1edbi m\u1ed9t ng\u01b0\u1eddi n\u00e0o \u0111\u00f3, \u00f4ng t\u00ecm hi\u1ec3u t\u00ean \u0111\u1ea7y \u0111\u1ee7 c\u0169ng nh\u01b0 m\u1ed9t v\u00e0i s\u1ef1 ki\u1ec7n v\u1ec1 gia \u0111\u00ecnh, c\u00f4ng vi\u1ec7c v\u00e0 quan \u0111i\u1ec3m ch\u00ednh tr\u1ecb c\u1ee7a ng\u01b0\u1eddi \u1ea5y. \u00d4ng ghi nh\u1edb t\u1ec9 m\u1ec9 m\u1ecdi th\u00f4ng tin n\u00e0y v\u00e0o tr\u00ed \u00f3c nh\u01b0 t\u1eebng chi ti\u1ebft c\u1ee7a m\u1ed9t 118","\u0110\u1eaeC NH\u00c2N T\u00c2M b\u1ee9c tranh. L\u1ea7n sau, khi g\u1eb7p l\u1ea1i, d\u00f9 m\u1ed9t n\u0103m sau \u0111\u00f3, \u00f4ng v\u1eabn c\u00f3 th\u1ec3 b\u1eaft tay, h\u1ecfi th\u0103m v\u1ec1 gia \u0111\u00ecnh hay h\u1ecfi v\u1ec1 c\u00e2y tr\u1ed3ng \u1edf s\u00e2n sau nh\u00e0 ng\u01b0\u1eddi \u1ea5y. B\u1eb1ng c\u00e1ch n\u00e0y, \u00f4ng c\u00f3 \u0111\u01b0\u1ee3c s\u1ef1 qu\u00fd m\u1ebfn c\u1ee7a r\u1ea5t nhi\u1ec1u ng\u01b0\u1eddi. Tr\u01b0\u1edbc chi\u1ebfn d\u1ecbch tranh c\u1eed t\u1ed5ng th\u1ed1ng c\u1ee7a Roosevelt, m\u1ed7i ng\u00e0y Jim Farley vi\u1ebft h\u00e0ng tr\u0103m b\u1ee9c th\u01b0 cho c\u1eed tri kh\u1eafp c\u00e1c bang mi\u1ec1n T\u00e2y v\u00e0 T\u00e2y B\u1eafc. Sau \u0111\u00f3, trong v\u00f2ng m\u01b0\u1eddi ch\u00edn ng\u00e0y \u00f4ng \u0111\u00e3 \u0111i kh\u1eafp hai m\u01b0\u01a1i bang, g\u1ea7n 20 ng\u00e0n c\u00e2y s\u1ed1 b\u1eb1ng nhi\u1ec1u lo\u1ea1i ph\u01b0\u01a1ng ti\u1ec7n kh\u00e1c nhau. \u0110\u1ebfn m\u1ed7i n\u01a1i, \u00f4ng b\u00e0y t\u1ecf nh\u1eefng tr\u0103n tr\u1edf c\u1ee7a m\u00ecnh v\u1edbi c\u1eed tri qua c\u00e1c cu\u1ed9c g\u1eb7p g\u1ee1 th\u00e2n m\u1eadt, u\u1ed1ng tr\u00e0 s\u00e1ng, \u0103n tr\u01b0a hay \u0103n t\u1ed1i r\u1ed3i l\u1ea1i l\u00ean \u0111\u01b0\u1eddng, b\u1eaft \u0111\u1ea7u m\u1ed9t cu\u1ed9c h\u00e0nh tr\u00ecnh m\u1edbi. Ngay khi tr\u1edf v\u1ec1 mi\u1ec1n \u0110\u00f4ng, \u00f4ng vi\u1ebft th\u01b0 cho nh\u1eefng ng\u01b0\u1eddi th\u00e2n nh\u1ea5t trong t\u1eebng v\u00f9ng m\u00e0 \u00f4ng \u0111\u00e3 \u0111i th\u0103m v\u00e0 h\u1ecfi h\u1ecd danh s\u00e1ch nh\u1eefng ng\u01b0\u1eddi \u0111\u00e3 \u0111\u1ebfn d\u1ef1 bu\u1ed5i n\u00f3i chuy\u1ec7n c\u1ee7a \u00f4ng. Cu\u1ed1i c\u00f9ng g\u1ed9p l\u1ea1i, danh s\u00e1ch \u0111\u00f3 l\u00ean \u0111\u1ebfn h\u00e0ng ch\u1ee5c ng\u00e0n t\u00ean. Th\u1ebf m\u00e0 t\u1eebng ng\u01b0\u1eddi m\u1ed9t tr\u00ean danh s\u00e1ch n\u00e0y \u0111\u1ec1u nh\u1eadn \u0111\u01b0\u1ee3c th\u01b0 ri\u00eang c\u1ee7a Jim Farley. Nh\u1eefng b\u1ee9c th\u01b0 th\u01b0\u1eddng b\u1eaft \u0111\u1ea7u b\u1eb1ng \u201cBill th\u00e2n m\u1ebfn\u201d hay \u201cJale th\u00e2n m\u1ebfn\u201d v\u00e0 bao gi\u1edd c\u0169ng \u0111\u01b0\u1ee3c k\u00fd t\u00ean \u0111\u01a1n gi\u1ea3n l\u00e0 \u201cJim\u201d. Jim Farley \u0111\u00e3 s\u1edbm ph\u00e1t hi\u1ec7n r\u1eb1ng m\u1ecdi ng\u01b0\u1eddi b\u00ecnh th\u01b0\u1eddng \u0111\u1ec1u quan t\u00e2m \u0111\u1ebfn t\u00ean ri\u00eang c\u1ee7a m\u00ecnh nhi\u1ec1u h\u01a1n m\u1ecdi t\u00ean ri\u00eang kh\u00e1c tr\u00ean tr\u00e1i \u0111\u1ea5t n\u00e0y c\u1ed9ng l\u1ea1i. Ch\u1ec9 c\u1ea7n nh\u1edb t\u00ean ri\u00eang c\u1ee7a t\u1eebng ng\u01b0\u1eddi, ph\u00e1t \u00e2m n\u00f3 chu\u1ea9n x\u00e1c l\u00e0 b\u1ea1n \u0111\u00e3 t\u1eb7ng m\u1ed9t l\u1eddi khen t\u1ebf nh\u1ecb v\u00e0 r\u1ea5t hi\u1ec7u qu\u1ea3 cho ng\u01b0\u1eddi \u1ea5y. C\u00f2n n\u1ebfu b\u1ea1n qu\u00ean, hay ph\u00e1t \u00e2m 119","HOW TO WIN FRIENDS & INFLUENCE PEOPLE sai t\u00ean ng\u01b0\u1eddi kh\u00e1c c\u0169ng \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c b\u1ea1n t\u1ef1 \u0111\u1eb7t m\u00ecnh v\u00e0o m\u1ed9t t\u00ecnh c\u1ea3nh r\u1ea5t kh\u00f3 ch\u1ecbu. C\u00f3 l\u1ea7n t\u00f4i t\u1ed5 ch\u1ee9c m\u1ed9t kh\u00f3a di\u1ec5n thuy\u1ebft \u1edf Paris v\u00e0 g\u1eedi th\u01b0 cho t\u1ea5t c\u1ea3 c\u00f4ng d\u00e2n M\u1ef9 \u0111ang s\u1ed1ng t\u1ea1i th\u00e0nh ph\u1ed1 n\u00e0y. C\u00e1c nh\u00e2n vi\u00ean \u0111\u00e1nh m\u00e1y l\u1ea1i kh\u00f4ng th\u1ea1o ti\u1ebfng Anh l\u1eafm n\u00ean \u0111\u00e3 ph\u1ea1m nhi\u1ec1u l\u1ed7i khi \u0111i\u1ec1n t\u00ean ri\u00eang c\u1ee7a h\u1ecd. Gi\u00e1m \u0111\u1ed1c m\u1ed9t ng\u00e2n h\u00e0ng l\u1edbn c\u1ee7a M\u1ef9 \u1edf Paris sau \u0111\u00f3 \u0111\u00e3 vi\u1ebft cho t\u00f4i m\u1ed9t l\u1eddi ph\u00ea b\u00ecnh gay g\u1eaft v\u00ec t\u00ean \u00f4ng b\u1ecb vi\u1ebft sai. \u0110\u00f4i khi, th\u1eadt kh\u00f3 m\u00e0 nh\u1edb \u0111\u01b0\u1ee3c t\u00ean m\u1ed9t ng\u01b0\u1eddi, nh\u1ea5t l\u00e0 khi t\u00ean \u0111\u00f3 \u0111\u01b0\u1ee3c ph\u00e1t \u00e2m r\u1ea5t ph\u1ee9c t\u1ea1p. Nhi\u1ec1u ng\u01b0\u1eddi th\u1eadm ch\u00ed kh\u00f4ng ch\u1ecbu h\u1ecdc c\u00e1ch ph\u00e1t \u00e2m m\u00e0 l\u1ea1i g\u1ecdi ng\u01b0\u1eddi \u1ea5y b\u1eb1ng m\u1ed9t bi\u1ec7t hi\u1ec7u cho d\u1ec5 nh\u1edb. Sid Levy \u0111\u1ebfn th\u0103m m\u1ed9t kh\u00e1ch h\u00e0ng m\u00e0 ng\u01b0\u1eddi ch\u1ee7 c\u00f3 t\u00ean ri\u00eang l\u00e0 Nicodemus Papadoulos nh\u01b0ng h\u1ea7u h\u1ebft m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u ch\u1ec9 g\u1ecdi \u00f4ng l\u00e0 \u201cNick\u201d. Levy n\u00f3i: \u201cT\u00f4i c\u1ed1 g\u1eafng t\u1eadp ph\u00e1t \u00e2m t\u00ean \u00f4ng \u1ea5y su\u1ed1t nhi\u1ec1u tu\u1ea7n tr\u01b0\u1edbc khi \u0111\u1ebfn th\u0103m \u00f4ng. Khi t\u00f4i ch\u00e0o \u00f4ng b\u1eb1ng t\u00ean \u0111\u1ea7y \u0111\u1ee7 c\u1ee7a \u00f4ng: \u201cCh\u00e0o \u00f4ng Nicodemus Papadoulos\u201d, \u00f4ng v\u00f4 c\u00f9ng ng\u1ea1c nhi\u00ean. Sau v\u00e0i ph\u00fat im l\u1eb7ng, \u00f4ng c\u1ea3m \u0111\u1ed9ng n\u00f3i: \u201c\u00d4ng Levy n\u00e0y, su\u1ed1t m\u01b0\u1eddi l\u0103m n\u0103m t\u00f4i s\u1ed1ng \u1edf \u0111\u1ea5t n\u01b0\u1edbc n\u00e0y, ch\u01b0a h\u1ec1 c\u00f3 ai g\u1ecdi \u0111\u00fang \u0111\u01b0\u1ee3c t\u00ean t\u00f4i c\u1ea3!\u201d. B\u1ea1n bi\u1ebft \u0111i\u1ec1u g\u00ec mang l\u1ea1i th\u00e0nh c\u00f4ng cho Andrew Carnegie, ng\u01b0\u1eddi m\u1ec7nh danh l\u00e0 vua th\u00e9p c\u1ee7a n\u01b0\u1edbc M\u1ef9 kh\u00f4ng? H\u00e0ng ng\u00e0n ng\u01b0\u1eddi l\u00e0m vi\u1ec7c cho \u00f4ng c\u00f3 ki\u1ebfn th\u1ee9c v\u1ec1 th\u00e9p h\u01a1n \u00f4ng r\u1ea5t nhi\u1ec1u. Ch\u1ec9 c\u00f3 \u0111i\u1ec1u \u00f4ng bi\u1ebft c\u00e1ch \u0111\u1ed1i x\u1eed v\u1edbi m\u1ecdi ng\u01b0\u1eddi. Ch\u00ednh \u0111i\u1ec1u n\u00e0y \u0111\u00e3 khi\u1ebfn \u00f4ng gi\u00e0u c\u00f3. \u00d4ng c\u0169ng s\u1edbm bi\u1ec3u l\u1ed9 m\u1ed9t n\u0103ng khi\u1ebfu t\u1ed5 ch\u1ee9c v\u00e0 m\u1ed9t t\u00e0i n\u0103ng thi\u00ean b\u1ea9m v\u1ec1 ngh\u1ec7 thu\u1eadt l\u00e3nh \u0111\u1ea1o. M\u1edbi 10 tu\u1ed5i, \u00f4ng \u0111\u00e3 120","\u0110\u1eaeC NH\u00c2N T\u00c2M ph\u00e1t hi\u1ec7n ra t\u1ea7m quan tr\u1ecdng \u0111\u00e1ng kinh ng\u1ea1c c\u1ee7a vi\u1ec7c g\u1ecdi m\u1ecdi ng\u01b0\u1eddi b\u1eb1ng t\u00ean ri\u00eang c\u1ee7a h\u1ecd. V\u00e0 \u00f4ng \u0111\u00e3 s\u1eed d\u1ee5ng ph\u00e1t hi\u1ec7n n\u00e0y \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c s\u1ef1 h\u1ee3p t\u00e1c nhi\u1ec7t th\u00e0nh c\u1ee7a m\u1ecdi ng\u01b0\u1eddi trong su\u1ed1t cu\u1ed9c \u0111\u1eddi m\u00ecnh. Khi c\u00f2n l\u00e0 m\u1ed9t c\u1eadu b\u00e9 \u1edf Scotland, \u00f4ng nu\u00f4i m\u1ed9t c\u1eb7p th\u1ecf. Ch\u1eb3ng bao l\u00e2u sau \u00f4ng c\u00f3 c\u1ea3 \u0111\u00e1m th\u1ecf con. Nh\u01b0ng kh\u00f3 kh\u0103n l\u00fac \u0111\u00f3 l\u00e0 \u00f4ng ch\u1eb3ng c\u00f3 g\u00ec \u0111\u1ec3 nu\u00f4i ch\u00fang c\u1ea3. V\u00e0o m\u1ed9t ng\u00e0y \u0111\u1eb9p tr\u1eddi, \u00f4ng ch\u1ee3t n\u1ea3y ra m\u1ed9t s\u00e1ng ki\u1ebfn. \u00d4ng b\u1ea3o b\u1ecdn con trai, con g\u00e1i trong v\u00f9ng r\u1eb1ng n\u1ebfu ch\u00fang ki\u1ebfm \u0111\u01b0\u1ee3c \u0111\u1ee7 c\u1ecf ba l\u00e1 v\u00e0 b\u1ed3 c\u00f4ng anh \u0111\u1ec3 nu\u00f4i b\u1ecdn th\u1ecf, \u00f4ng s\u1ebd l\u1ea5y t\u00ean c\u1ee7a ch\u00fang \u0111\u1ec3 \u0111\u1eb7t t\u00ean cho t\u1eebng ch\u00fa th\u1ecf con. K\u1ebf ho\u1ea1ch \u1ea5y th\u00e0nh c\u00f4ng nh\u01b0 m\u1ed9t ph\u00e9p l\u1ea1 v\u00e0 Carnegie kh\u00f4ng bao gi\u1edd qu\u00ean \u0111i\u1ec1u n\u00e0y. Nhi\u1ec1u n\u0103m sau, \u00f4ng ki\u1ebfm h\u00e0ng tri\u1ec7u \u0111\u00f4-la c\u0169ng b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng t\u00e2m l\u00fd n\u00e0y trong kinh doanh. Ch\u1eb3ng h\u1ea1n, Andrew Carnegie mu\u1ed1n cung c\u1ea5p \u0111\u01b0\u1eddng ray b\u1eb1ng th\u00e9p cho C\u00f4ng ty \u0110\u01b0\u1eddng s\u1eaft Pennsylvania m\u00e0 J. Edgar Thomson l\u00fac \u0111\u00f3 l\u00e0 Ch\u1ee7 t\u1ecbch. Th\u1ebf l\u00e0 \u00f4ng d\u1ef1ng l\u00ean m\u1ed9t nh\u00e0 m\u00e1y th\u00e9p kh\u1ed5ng l\u1ed3 \u1edf Pittsburgh v\u00e0 g\u1ecdi n\u00f3 l\u00e0 \u201cNh\u00e0 m\u00e1y Th\u00e9p Edgar Thomson\u201d. B\u1ea1n h\u00e3y \u0111o\u00e1n xem, khi C\u00f4ng ty \u0110\u01b0\u1eddng s\u1eaft Pennsylvania c\u1ea7n th\u00e9p l\u00e0m \u0111\u01b0\u1eddng ray, Edgar Thomson mua th\u00e9p c\u1ee7a ai? Ngh\u1ec7 thu\u1eadt ghi nh\u1edb, tr\u00e2n tr\u1ecdng t\u00ean b\u1ea1n b\u00e8 v\u00e0 c\u00e1c \u0111\u1ed1i t\u00e1c kinh doanh l\u00e0 m\u1ed9t trong nh\u1eefng b\u00ed quy\u1ebft d\u1eabn \u0111\u1ebfn s\u1ef1 l\u00e3nh \u0111\u1ea1o th\u00e0nh c\u00f4ng c\u1ee7a Carnegie. \u00d4ng t\u1ef1 h\u00e0o v\u00ec c\u00f3 th\u1ec3 g\u1ecdi nhi\u1ec1u c\u00f4ng nh\u00e2n c\u1ee7a m\u00ecnh b\u1eb1ng t\u00ean ri\u00eang c\u1ee7a h\u1ecd v\u00e0 ch\u01b0a h\u1ec1 c\u00f3 m\u1ed9t cu\u1ed9c \u0111\u00ecnh c\u00f4ng n\u00e0o x\u1ea3y ra t\u1ea1i c\u00e1c nh\u00e0 m\u00e1y th\u00e9p th\u1eddi \u00f4ng n\u1eafm quy\u1ec1n. 121","HOW TO WIN FRIENDS & INFLUENCE PEOPLE Benton Love, Gi\u00e1m \u0111\u1ed1c Ph\u00f2ng Th\u01b0\u01a1ng m\u1ea1i Texas tin r\u1eb1ng m\u1ed9t t\u1eadp \u0111o\u00e0n c\u00e0ng t\u0103ng tr\u01b0\u1edfng th\u00ec c\u00e0ng tr\u1edf n\u00ean xa c\u00e1ch. V\u00e0 \u00f4ng \u0111\u01b0a ra m\u1ed9t gi\u1ea3i ph\u00e1p: \u201cC\u00f3 m\u1ed9t c\u00e1ch k\u1ebft n\u1ed1i tinh th\u1ea7n c\u1ee7a t\u1eadp \u0111o\u00e0n, \u0111\u00f3 l\u00e0 nh\u1edb \u0111\u01b0\u1ee3c t\u00ean ri\u00eang c\u1ee7a m\u1ecdi ng\u01b0\u1eddi. Nh\u00e0 qu\u1ea3n tr\u1ecb n\u00e0o b\u1ea3o r\u1eb1ng \u00f4ng ta kh\u00f4ng th\u1ec3 nh\u1edb t\u00ean ri\u00eang nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh th\u00ec c\u0169ng c\u00f3 ngh\u0129a \u00f4ng ta kh\u00f4ng th\u1ec3 nh\u1edb m\u1ed9t ph\u1ea7n quan tr\u1ecdng trong c\u00f4ng vi\u1ec7c c\u1ee7a \u00f4ng ta\u201d. Karen Kirsch \u1edf Rancho Palos Verdes bang California, ti\u1ebfp vi\u00ean h\u00e0ng kh\u00f4ng c\u1ee7a h\u00e3ng Du l\u1ecbch H\u00e0ng kh\u00f4ng M\u1ef9 c\u00f3 th\u00f3i quen h\u1ecdc thu\u1ed9c t\u00ean ri\u00eang c\u1ee7a h\u00e0nh kh\u00e1ch trong cabin v\u00e0 d\u00f9ng t\u00ean ri\u00eang khi ph\u1ee5c v\u1ee5 h\u1ecd. H\u00e0nh kh\u00e1ch h\u00e0i l\u00f2ng v\u00ec s\u1ef1 ph\u1ee5c v\u1ee5 c\u1ee7a c\u00f4 \u0111\u1ebfn n\u1ed7i vi\u1ebft th\u01b0 khen ng\u1ee3i g\u1eedi cho h\u00e3ng v\u00e0 cho ri\u00eang c\u00f4. M\u1ed9t h\u00e0nh kh\u00e1ch vi\u1ebft: \u201cT\u00f4i m\u1edbi \u0111i m\u00e1y bay c\u1ee7a h\u00e3ng Du l\u1ecbch H\u00e0ng kh\u00f4ng M\u1ef9 l\u1ea7n \u0111\u1ea7u nh\u01b0ng t\u1eeb nay t\u00f4i s\u1ebd ch\u1ec9 \u0111i v\u1edbi qu\u00fd h\u00e3ng m\u00e0 th\u00f4i. Phong c\u00e1ch ph\u1ee5c v\u1ee5 c\u1ee7a c\u00e1c \u00f4ng th\u1eadt \u0111\u1eb7c bi\u1ec7t ch\u00e2n t\u00ecnh v\u00e0 \u0111\u00f3 l\u00e0 \u0111i\u1ec1u quan tr\u1ecdng \u0111\u1ed1i v\u1edbi t\u00f4i\u201d. M\u1ecdi ng\u01b0\u1eddi r\u1ea5t t\u1ef1 h\u00e0o v\u1ec1 t\u00ean ri\u00eang c\u1ee7a m\u00ecnh n\u00ean c\u1ed1 g\u1eafng l\u01b0u danh b\u1eb1ng m\u1ecdi gi\u00e1. T\u1eeb bao th\u1ebf k\u1ef7 nay, nh\u1eefng nh\u00e0 qu\u00fd t\u1ed9c, tr\u00f9m t\u01b0 b\u1ea3n t\u00e0i tr\u1ee3 cho c\u00e1c ngh\u1ec7 s\u0129, nh\u1ea1c s\u0129 v\u00e0 c\u00e1c t\u00e1c gi\u1ea3 c\u00f3 m\u1ea5y khi ngo\u00e0i m\u1ee5c \u0111\u00edch \u0111\u1ec3 t\u00ean c\u1ee7a m\u00ecnh \u0111\u01b0\u1ee3c n\u1eb1m trang tr\u1ecdng \u1edf trang \u0111\u1ea7u t\u00e1c ph\u1ea9m, \u1edf ph\u1ea7n \u0111\u1ec1 t\u1eb7ng, c\u1ea3m t\u1ea1. C\u00e1c th\u01b0 vi\u1ec7n v\u00e0 c\u00e1c vi\u1ec7n b\u1ea3o t\u00e0ng s\u1edf d\u0129 c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng b\u1ed9 s\u01b0u t\u1eadp phong ph\u00fa nh\u1ea5t l\u00e0 nh\u1edd nh\u1eefng ng\u01b0\u1eddi kh\u00f4ng mu\u1ed1n \u0111\u1ec3 t\u00ean m\u00ecnh m\u1ea5t \u0111i trong tr\u00ed nh\u1edb c\u1ee7a nh\u00e2n lo\u1ea1i. Nh\u01b0 th\u01b0 vi\u1ec7n New York c\u00f3 b\u1ed9 s\u01b0u t\u1eadp Astor v\u00e0 Lenox, vi\u1ec7n b\u1ea3o t\u00e0ng Ch\u00ednh ph\u1ee7 duy tr\u00ec t\u00ean c\u1ee7a Benjamin Altman v\u00e0 J. P Morgan, g\u1ea7n nh\u01b0 nh\u00e0 th\u1edd 122","\u0110\u1eaeC NH\u00c2N T\u00c2M n\u00e0o c\u0169ng \u0111\u01b0\u1ee3c t\u00f4 \u0111i\u1ec3m b\u1edfi nh\u1eefng c\u1eeda s\u1ed5 b\u1eb1ng k\u00ednh m\u00e0u ghi t\u00ean nh\u1eefng ng\u01b0\u1eddi b\u1ea3o tr\u1ee3. Nhi\u1ec1u t\u00f2a nh\u00e0, gi\u1ea3ng \u0111\u01b0\u1eddng c\u1ee7a h\u1ea7u h\u1ebft c\u00e1c tr\u01b0\u1eddng \u0111\u1ea1i h\u1ecdc \u0111\u1ec1u mang t\u00ean nh\u1eefng ng\u01b0\u1eddi \u0111\u00e3 \u0111\u00f3ng g\u00f3p nh\u1eefng s\u1ed1 ti\u1ec1n l\u1edbn cho tr\u01b0\u1eddng. H\u1ea7u h\u1ebft ch\u00fang ta kh\u00f4ng nh\u1edb \u0111\u01b0\u1ee3c t\u00ean ng\u01b0\u1eddi kh\u00e1c \u0111\u01a1n gi\u1ea3n ch\u1ec9 v\u00ec ch\u00fang ta th\u01b0\u1eddng \u0111\u1ed5 l\u1ed7i do b\u1eadn r\u1ed9n m\u00e0 kh\u00f4ng d\u00e0nh th\u1eddi gian v\u00e0 c\u00f4ng s\u1ee9c c\u1ea7n thi\u1ebft \u0111\u1ec3 t\u1eadp trung nh\u1edb, l\u1eb7p \u0111i l\u1eb7p l\u1ea1i v\u00e0 kh\u1eafc s\u00e2u nh\u1eefng th\u00f4ng tin \u0111\u00f3 v\u00e0o t\u00e2m tr\u00ed m\u00ecnh. \u0110\u1ed1i v\u1edbi nhi\u1ec1u ng\u01b0\u1eddi, t\u00ean g\u1ecdi ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 m\u1ed9t c\u00e1i t\u00ean. Quan ni\u1ec7m n\u00e0y ho\u00e0n to\u00e0n sai l\u1ea7m. Khi ch\u00fang ta c\u00f3 th\u1ec3 nh\u1edb v\u00e0 g\u1ecdi t\u00ean ng\u01b0\u1eddi kh\u00e1c m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c, th\u00e2n m\u1eadt, ch\u1ee9ng t\u1ecf ch\u00fang ta \u0111\u00e3 th\u1ec3 hi\u1ec7n m\u1ed9t s\u1ef1 quan t\u00e2m ch\u00e2n th\u00e0nh \u0111\u1ebfn ng\u01b0\u1eddi \u0111\u00f3. V\u00e0 d\u0129 nhi\u00ean, nh\u1eefng ai \u0111\u01b0\u1ee3c quan t\u00e2m ch\u00e2n th\u00e0nh c\u0169ng s\u1ebd d\u00e0nh t\u00ecnh c\u1ea3m t\u01b0\u01a1ng t\u1ef1 cho ch\u00fang ta. T\u1ed5ng th\u1ed1ng Franklin D. Roosevelt hi\u1ec3n nhi\u00ean l\u00e0 ng\u01b0\u1eddi r\u1ea5t b\u1eadn r\u1ed9n, \u1ea5y v\u1eady m\u00e0 \u00f4ng v\u1eabn d\u00e0nh th\u1eddi gian \u0111\u1ec3 nh\u1edb v\u00e0 c\u00f3 th\u1ec3 nh\u1eafc l\u1ea1i t\u00ean ri\u00eang c\u1ee7a m\u1ecdi ng\u01b0\u1eddi, k\u1ec3 c\u1ea3 m\u1ed9t ng\u01b0\u1eddi th\u1ee3 m\u00e1y b\u00ecnh th\u01b0\u1eddng m\u00e0 \u00f4ng c\u00f3 d\u1ecbp ti\u1ebfp x\u00fac. Chuy\u1ec7n l\u00e0 c\u00f4ng ty Chrysler s\u1ea3n xu\u1ea5t m\u1ed9t chi\u1ebfc xe ri\u00eang cho T\u1ed5ng th\u1ed1ng v\u00ec \u00f4ng kh\u00f4ng th\u1ec3 s\u1eed d\u1ee5ng lo\u1ea1i xe b\u00ecnh th\u01b0\u1eddng do hai ch\u00e2n b\u1ecb b\u1ea1i li\u1ec7t. V\u00e0, W. F. Chamberlain, ng\u01b0\u1eddi c\u1ee7a c\u00f4ng ty Chrysler, \u0111\u00e3 k\u1ec3 l\u1ea1i vi\u1ec7c giao xe cho T\u1ed5ng th\u1ed1ng t\u1ea1i Nh\u00e0 Tr\u1eafng trong b\u1ee9c th\u01b0 g\u1eedi cho t\u00f4i nh\u01b0 sau: \u201cKhi t\u00f4i \u0111\u1ebfn Nh\u00e0 Tr\u1eafng, T\u1ed5ng th\u1ed1ng ch\u00e0o t\u00f4i h\u1ebft s\u1ee9c ni\u1ec1m n\u1edf. \u00d4ng g\u1ecdi t\u00f4i b\u1eb1ng t\u00ean ri\u00eang, khi\u1ebfn t\u00f4i c\u1ea3m th\u1ea5y r\u1ea5t tho\u1ea3i m\u00e1i v\u00e0 \u0111\u1eb7c bi\u1ec7t 123","HOW TO WIN FRIENDS & INFLUENCE PEOPLE g\u00e2y cho t\u00f4i \u1ea5n t\u01b0\u1ee3ng r\u1eb1ng \u00f4ng th\u1ef1c s\u1ef1 quan t\u00e2m t\u1edbi nh\u1eefng \u0111i\u1ec1u t\u00f4i tr\u00ecnh b\u00e0y. Chi\u1ebfc xe \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf sao cho c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng ho\u00e0n to\u00e0n b\u1eb1ng tay. Tr\u01b0\u1edbc \u0111\u00e1m \u0111\u00f4ng \u0111ang t\u1eadp trung xung quanh ng\u1eafm nh\u00ecn chi\u1ebfc xe, \u00f4ng nh\u1eadn x\u00e9t: \u201cTuy\u1ec7t qu\u00e1. Ch\u1ec9 c\u1ea7n b\u1ea5m n\u00fat l\u00e0 n\u00f3 ch\u1ea1y m\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i c\u1ed1 g\u1eafng g\u00ec n\u1eefa. \u0110\u1eb9p th\u1eadt, kh\u00f4ng bi\u1ebft l\u00e0m sao m\u00e0 n\u00f3 ho\u1ea1t \u0111\u1ed9ng \u0111\u01b0\u1ee3c. H\u00f4m n\u00e0o r\u1ea3nh r\u1ed7i, t\u00f4i ph\u1ea3i th\u00e1o ra xem m\u1edbi \u0111\u01b0\u1ee3c\u201d. Khi b\u1ea1n b\u00e8 v\u00e0 nh\u1eefng ng\u01b0\u1eddi c\u1ed9ng t\u00e1c c\u1ee7a T\u1ed5ng th\u1ed1ng tr\u1ea7m tr\u1ed3 chi\u1ebfc xe, \u00f4ng n\u00f3i v\u1edbi t\u00f4i: \u201c\u00d4ng Chamberlain \u1ea1, t\u00f4i th\u1ef1c s\u1ef1 c\u1ea3m k\u00edch vi\u1ec7c c\u00e1c \u00f4ng \u0111\u00e3 b\u1ecf th\u1eddi gian v\u00e0 c\u00f4ng s\u1ee9c s\u00e1ng t\u1ea1o ra chi\u1ebfc xe n\u00e0y. Qu\u1ea3 th\u1eadt l\u00e0 \u0111i\u1ec1u tuy\u1ec7t v\u1eddi!\u201d. T\u1ed5ng th\u1ed1ng ng\u1eafm b\u1ed9 t\u1ea3n nhi\u1ec7t, t\u1ea5m g\u01b0\u01a1ng ph\u00eda sau, chi\u1ebfc \u0111\u1ed3ng h\u1ed3, \u0111\u00e8n chi\u1ebfu \u0111\u1eb7c bi\u1ec7t, v\u1ea3i b\u1ecdc n\u1ec7m, v\u1ecb tr\u00ed ng\u1ed3i c\u1ee7a ng\u01b0\u1eddi l\u00e1i xe, nh\u1eefng vali ri\u00eang trong h\u00f2m xe v\u1edbi nh\u1eefng ch\u1eef l\u1ed3ng ch\u00e9o v\u00e0o nhau tr\u00ean m\u1ed7i vali. \u00d4ng ch\u00fa \u00fd t\u1edbi m\u1ecdi chi ti\u1ebft v\u00e0 c\u1ed1 t\u00ecnh n\u00eau b\u1eadt nh\u1eefng b\u1ed9 ph\u1eadn n\u00e0y l\u00ean \u0111\u1ec3 cho b\u00e0 Roosevelt, c\u00f4 Pektins, B\u1ed9 tr\u01b0\u1edfng B\u1ed9 Lao \u0111\u1ed9ng v\u00e0 th\u01b0 k\u00fd ri\u00eang c\u1ee7a \u00f4ng ch\u00fa \u00fd. V\u1eeba nghe t\u00f4i h\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng xong, T\u1ed5ng th\u1ed1ng n\u00f3i: \u201c\u00d4ng Chamberlain, t\u00f4i \u0111\u00e3 \u0111\u1ec3 ng\u01b0\u1eddi b\u00ean C\u1ee5c D\u1ef1 tr\u1eef Li\u00ean bang ch\u1edd h\u1ebft ba m\u01b0\u01a1i ph\u00fat. T\u00f4i c\u1ea7n ph\u1ea3i tr\u1edf l\u1ea1i l\u00e0m vi\u1ec7c th\u00f4i\u201d. T\u00f4i c\u00f3 d\u1eabn theo m\u1ed9t ng\u01b0\u1eddi th\u1ee3 m\u00e1y. Anh ta r\u1ea5t nh\u00fat nh\u00e1t, \u0111\u1ee9ng l\u00f9i l\u1ea1i ph\u00eda sau, kh\u00f4ng d\u00e1m n\u00f3i c\u00e2u n\u00e0o. T\u1ed5ng th\u1ed1ng ch\u1ec9 nghe t\u00f4i gi\u1edbi thi\u1ec7u t\u00ean anh ta m\u1ed9t l\u1ea7n l\u00fac m\u1edbi \u0111\u1ebfn. V\u1eady m\u00e0 tr\u01b0\u1edbc khi \u0111i, T\u1ed5ng th\u1ed1ng t\u00ecm ng\u01b0\u1eddi th\u1ee3 m\u00e1y n\u00e0y, b\u1eaft tay anh ta, g\u1ecdi b\u1eb1ng t\u00ean ri\u00eang v\u00e0 c\u1ea3m \u01a1n m\u1ed9t c\u00e1ch ch\u00e2n th\u00e0nh. V\u00e0i ng\u00e0y sau khi tr\u1edf v\u1ec1 New York, t\u00f4i nh\u1eadn \u0111\u01b0\u1ee3c m\u1ed9t b\u1ee9c ch\u00e2n dung c\u00f3 ch\u1eef k\u00fd c\u1ee7a T\u1ed5ng th\u1ed1ng Roosevelt v\u1edbi l\u1eddi c\u1ea3m \u01a1n. \u00d4ng t\u00ecm \u0111\u00e2u ra th\u1eddi gi\u1edd \u0111\u1ec3 l\u00e0m \u0111i\u1ec1u \u0111\u00f3, \u0111\u00e2y v\u1eabn c\u00f2n l\u00e0 \u0111i\u1ec1u b\u00ed \u1ea9n \u0111\u1ed1i v\u1edbi t\u00f4i.\u201d Franklin D. Roosevelt bi\u1ebft r\u1eb1ng m\u1ed9t trong nh\u1eefng c\u00e1ch \u0111\u01a1n gi\u1ea3n nh\u1ea5t, c\u00f3 hi\u1ec7u qu\u1ea3 nh\u1ea5t v\u00e0 quan tr\u1ecdng nh\u1ea5t \u0111\u1ec3 thu ph\u1ee5c l\u00f2ng 124","\u0110\u1eaeC NH\u00c2N T\u00c2M ng\u01b0\u1eddi l\u00e0 nh\u1edb \u0111\u01b0\u1ee3c t\u00ean ri\u00eang c\u1ee7a h\u1ecd v\u00e0 l\u00e0m cho h\u1ecd c\u1ea3m th\u1ea5y m\u00ecnh quan tr\u1ecdng. V\u00e0 bao nhi\u00eau ng\u01b0\u1eddi trong ch\u00fang ta \u0111\u00e3 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u00f3? M\u1ed9t trong nh\u1eefng b\u00e0i h\u1ecdc \u0111\u1ea7u ti\u00ean c\u1ee7a m\u1ed9t ch\u00ednh tr\u1ecb gia l\u00e0 ph\u1ea3i nh\u1edb \u0111\u01b0\u1ee3c t\u00ean c\u1ee7a c\u1eed tri. Qu\u00ean \u0111i\u1ec1u \u0111\u00f3 l\u00e0 s\u1ebd d\u1ec5 b\u1ecb m\u1ea5t \u0111i v\u1ecb th\u1ebf c\u1ee7a m\u00ecnh. C\u0169ng nh\u01b0 trong ch\u00ednh tr\u1ecb, kh\u1ea3 n\u0103ng nh\u1edb \u0111\u01b0\u1ee3c t\u00ean ri\u00eang c\u0169ng r\u1ea5t quan tr\u1ecdng trong kinh doanh v\u00e0 giao ti\u1ebfp x\u00e3 h\u1ed9i. Napol\u00e9on \u0110\u1ec7 tam, Ho\u00e0ng \u0111\u1ebf n\u01b0\u1edbc Ph\u00e1p, ch\u00e1u c\u1ee7a Napol\u00e9on \u0110\u1ea1i \u0111\u1ebf, t\u1ef1 h\u00e0o chia s\u1ebb r\u1eb1ng m\u1eb7c d\u00f9 c\u00f4ng vi\u1ec7c r\u1ea5t b\u1eadn r\u1ed9n nh\u01b0ng \u00f4ng v\u1eabn nh\u1edb \u0111\u01b0\u1ee3c t\u00ean c\u1ee7a m\u1ecdi ng\u01b0\u1eddi m\u00e0 \u00f4ng t\u1eebng g\u1eb7p. \u00d4ng \u0111\u00e3 l\u00e0m \u0111i\u1ec1u \u0111\u00f3 nh\u01b0 th\u1ebf n\u00e0o? R\u1ea5t \u0111\u01a1n gi\u1ea3n. N\u1ebfu kh\u00f4ng nghe r\u00f5 \u0111\u01b0\u1ee3c t\u00ean ri\u00eang, \u00f4ng s\u1ebd n\u00f3i: \u201cXin l\u1ed7i. T\u00f4i kh\u00f4ng nghe r\u00f5 t\u00ean \u00f4ng\/b\u00e0\u201d. N\u1ebfu nh\u01b0 \u0111\u00f3 l\u00e0 m\u1ed9t c\u00e1i t\u00ean h\u01a1i l\u1ea1, \u00f4ng th\u01b0\u1eddng n\u00f3i: \u201cXin l\u1ed7i, t\u00ean \u00f4ng\/b\u00e0 \u0111\u01b0\u1ee3c vi\u1ebft nh\u01b0 th\u1ebf n\u00e0o?\u201d. Trong l\u00fac n\u00f3i chuy\u1ec7n, \u00f4ng l\u1eb7p l\u1ea1i t\u00ean ng\u01b0\u1eddi \u0111\u1ed1i tho\u1ea1i nhi\u1ec1u l\u1ea7n v\u00e0 t\u00ecm c\u00e1ch ghi nh\u1edb t\u00ean \u1ea5y k\u1ebft h\u1ee3p v\u1edbi nh\u1eefng \u0111\u1eb7c \u0111i\u1ec3m g\u01b0\u01a1ng m\u1eb7t, phong th\u00e1i v\u00e0 d\u00e1ng \u0111i\u1ec7u. N\u1ebfu \u0111\u00e2y l\u00e0 m\u1ed9t nh\u00e2n v\u1eadt quan tr\u1ecdng, Napol\u00e9on c\u00f2n ch\u1ecbu kh\u00f3 h\u01a1n n\u1eefa. \u00d4ng vi\u1ebft t\u00ean ng\u01b0\u1eddi \u1ea5y tr\u00ean m\u1ed9t m\u1ea3nh gi\u1ea5y, nh\u00ecn th\u1eadt k\u1ef9, r\u1ed3i t\u1eadp trung ghi nh\u1edb. V\u1edbi c\u00e1ch n\u00e0y, tai nghe, m\u1eaft th\u1ea5y, tr\u00ed \u00f3c t\u1eadp trung, c\u00e1i t\u00ean \u1ea5y s\u1ebd \u0111\u01b0\u1ee3c nh\u1edb m\u00e3i. T\u1ea5t c\u1ea3 nh\u1eefng th\u00f3i quen t\u1ed1t n\u00e0y r\u1ea5t c\u1ea7n c\u00f3 th\u1eddi gian \u0111\u1ec3 r\u00e8n luy\u1ec7n, ph\u00e1t tri\u1ec3n. Ch\u00fang ta c\u1ea7n nh\u1eadn ra \u0111i\u1ec1u k\u1ef3 di\u1ec7u \u1ea9n ch\u1ee9a sau t\u00ean g\u1ecdi c\u1ee7a m\u1ed7i con ng\u01b0\u1eddi v\u00e0 ghi nh\u1edb r\u1eb1ng m\u1ed7i c\u00e1i t\u00ean, d\u00f9 \u0111\u01a1n gi\u1ea3n \u0111\u1ebfn \u0111\u00e2u, c\u0169ng ch\u00ednh l\u00e0 \u0111i\u1ec1u quan tr\u1ecdng v\u00e0 ni\u1ec1m vui 125","HOW TO WIN FRIENDS & INFLUENCE PEOPLE c\u1ee7a ng\u01b0\u1eddi \u1ea5y. Do v\u1eady, th\u00f4ng tin m\u00e0 ch\u00fang ta \u0111ang trao \u0111\u1ed5i hay nh\u1eefng c\u00e2u chuy\u1ec7n gi\u1eefa hai b\u00ean s\u1ebd tr\u1edf n\u00ean th\u1eadt \u0111\u1eb7c bi\u1ec7t khi ch\u00fang ta l\u1ed3ng v\u00e0o trong \u0111\u00f3 t\u00ean c\u1ee7a ng\u01b0\u1eddi ch\u00fang ta \u0111ang giao ti\u1ebfp. Cho d\u00f9 h\u1ecd l\u00e0 ai, ng\u01b0\u1eddi h\u1ea7u b\u00e0n hay v\u1ecb t\u1ed5ng gi\u00e1m \u0111\u1ed1c, c\u00e1i t\u00ean v\u1eabn lu\u00f4n \u0111em l\u1ea1i \u0111i\u1ec1u k\u1ef3 di\u1ec7u khi ch\u00fang ta g\u1ecdi \u0111\u00fang n\u00f3. * Nh\u1eefng \u0111\u1ee9c t\u00ednh t\u1ed1t \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n v\u00e0 r\u00e8n luy\u1ec7n t\u1eeb r\u1ea5t nhi\u1ec1u c\u00f4ng s\u1ee9c v\u00e0 l\u00f2ng quy\u1ebft t\u00e2m. - Ralph Waldo Emerson NGUY\u00caN T\u1eaeC 6: 126","\u0110\u1ec2 TR\u1ede TH\u00c0NH NG\u01af\u1edcI GIAO TI\u1ebeP KH\u00c9O L\u00c9O T\u00f4i g\u1eb7p m\u1ed9t nh\u00e0 th\u1ef1c v\u1eadt h\u1ecdc n\u1ed5i ti\u1ebfng t\u1ea1i m\u1ed9t bu\u1ed5i \u0103n t\u1ed1i do m\u1ed9t nh\u00e0 xu\u1ea5t b\u1ea3n \u1edf New York chi\u00eau \u0111\u00e3i. \u0110\u00e2y l\u00e0 l\u1ea7n \u0111\u1ea7u t\u00f4i \u0111\u01b0\u1ee3c ti\u1ebfp x\u00fac v\u1edbi m\u1ed9t nh\u00e0 th\u1ef1c v\u1eadt h\u1ecdc. V\u00ec th\u1ebf t\u00f4i b\u1ecb cu\u1ed1n h\u00fat ngay v\u00e0o nh\u1eefng c\u00e2u chuy\u1ec7n l\u00fd th\u00fa c\u1ee7a \u00f4ng v\u1ec1 c\u00e1c lo\u1ea1i th\u1ea3o m\u1ed9c k\u1ef3 l\u1ea1 v\u00e0 nh\u1eefng kinh nghi\u1ec7m ph\u00e1t tri\u1ec3n c\u00e1c gi\u1ed1ng c\u00e2y ki\u1ec3ng. \u00d4ng c\u0169ng nhi\u1ec7t t\u00ecnh t\u01b0 v\u1ea5n cho t\u00f4i c\u00e1ch gi\u1ea3i quy\u1ebft v\u00e0i v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn m\u1ea3nh v\u01b0\u1eddn nh\u1ecf c\u1ee7a t\u00f4i. Th\u1ef1c ra nh\u01b0 th\u1ebf l\u00e0 t\u00f4i \u0111\u00e3 vi ph\u1ea1m m\u1ecdi quy t\u1eafc l\u1ecbch s\u1ef1, qu\u00ean s\u1ef1 hi\u1ec7n di\u1ec7n c\u1ee7a h\u00e0ng ch\u1ee5c v\u1ecb kh\u00e1ch kh\u00e1c, k\u1ec3 c\u1ea3 ch\u1ee7 nh\u00e2n b\u1eefa ti\u1ec7c \u0111\u1ec3 ng\u1ed3i n\u00f3i chuy\u1ec7n h\u00e0ng gi\u1edd v\u1edbi nh\u00e0 th\u1ef1c v\u1eadt h\u1ecdc n\u00e0y. \u0110\u1ebfn khuya, t\u00f4i ch\u00e0o m\u1ecdi ng\u01b0\u1eddi ra 127","HOW TO WIN FRIENDS & INFLUENCE PEOPLE v\u1ec1. Nghe k\u1ec3 l\u1ea1i, l\u00fac \u0111\u00f3, nh\u00e0 th\u1ef1c v\u1eadt h\u1ecdc quay sang ch\u1ee7 nh\u00e0, khen ng\u1ee3i t\u00f4i l\u00e0 ng\u01b0\u1eddi \u201cth\u00fa v\u1ecb nh\u1ea5t\u201d, r\u1ed3i k\u1ebft lu\u1eadn r\u1eb1ng t\u00f4i l\u00e0 \u201cm\u1ed9t ng\u01b0\u1eddi n\u00f3i chuy\u1ec7n hay nh\u1ea5t\u201d. Th\u1ef1c s\u1ef1 t\u00f4i ch\u1eb3ng n\u00f3i g\u00ec nhi\u1ec1u nh\u01b0ng l\u1ea1i \u0111\u01b0\u1ee3c khen l\u00e0 m\u1ed9t ng\u01b0\u1eddi n\u00f3i chuy\u1ec7n hay. B\u1edfi v\u00ec t\u00f4i ho\u00e0n to\u00e0n m\u00f9 m\u1edd v\u1ec1 th\u1ef1c v\u1eadt h\u1ecdc n\u00ean ch\u1ec9 bi\u1ebft ng\u1ed3i y\u00ean v\u00e0 l\u1eafng nghe. S\u1edf d\u0129 t\u00f4i ch\u0103m ch\u00fa l\u1eafng nghe l\u00e0 v\u00ec t\u00f4i th\u1ef1c s\u1ef1 quan t\u00e2m \u0111\u1ebfn nh\u1eefng \u0111i\u1ec1u \u00f4ng n\u00f3i. \u00d4ng c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u00f3. V\u00e0, \u0111i\u1ec1u \u0111\u00f3 l\u00e0m \u00f4ng th\u00edch th\u00fa. L\u1eafng nghe l\u00e0 m\u1ed9t trong nh\u1eefng c\u00e1ch tr\u00e2n tr\u1ecdng nh\u1ea5t m\u00e0 ch\u00fang ta c\u00f3 th\u1ec3 b\u00e0y t\u1ecf v\u1edbi ng\u01b0\u1eddi \u0111\u1ed1i di\u1ec7n. Nh\u1edb l\u1ea1i, qu\u1ea3 l\u00e0 t\u00f4i c\u00f3 n\u00f3i m\u1ea5y c\u00e2u ng\u1eafn r\u1eb1ng t\u00f4i \u0111\u00e3 h\u1ecdc \u0111\u01b0\u1ee3c \u1edf \u00f4ng r\u1ea5t nhi\u1ec1u v\u00e0 \u01b0\u1edbc mu\u1ed1n c\u00f3 \u0111\u01b0\u1ee3c v\u1ed1n hi\u1ec3u bi\u1ebft nh\u01b0 \u00f4ng, t\u00f4i r\u1ea5t th\u1eadt l\u00f2ng mu\u1ed1n lang thang c\u00f9ng \u00f4ng tr\u00ean c\u00e1c th\u1ea3o nguy\u00ean, th\u1ebf n\u00e0o t\u00f4i c\u0169ng ph\u1ea3i t\u00ecm g\u1eb7p \u00f4ng l\u1ea7n n\u1eefa. \u00d4ng khen t\u00f4i kh\u00e9o n\u00f3i ch\u1ec9 v\u00ec t\u00f4i bi\u1ebft l\u1eafng nghe v\u00e0 khuy\u1ebfn kh\u00edch \u00f4ng chia s\u1ebb. Eliot, Hi\u1ec7u tr\u01b0\u1edfng \u0110\u1ea1i h\u1ecdc Harvard tr\u01b0\u1edbc \u0111\u00e2y c\u0169ng l\u00e0 m\u1ed9t b\u1eadc th\u1ea7y v\u1ec1 ngh\u1ec7 thu\u1eadt l\u1eafng nghe. Henry James, m\u1ed9t trong nh\u1eefng ti\u1ec3u thuy\u1ebft gia v\u0129 \u0111\u1ea1i \u0111\u1ea7u ti\u00ean c\u1ee7a M\u1ef9, nh\u1eadn x\u00e9t v\u1ec1 \u00f4ng nh\u01b0 sau: \u201cC\u00e1ch l\u1eafng nghe c\u1ee7a Ti\u1ebfn s\u0129 Eliot kh\u00f4ng ph\u1ea3i ch\u1ec9 \u0111\u01a1n thu\u1ea7n im l\u1eb7ng m\u00e0 l\u00e0 m\u1ed9t h\u00ecnh th\u1ee9c l\u1eafng nghe ch\u1ee7 \u0111\u1ed9ng. \u00d4ng nh\u00ecn m\u1eb7t ng\u01b0\u1eddi \u0111ang n\u00f3i m\u1ed9t c\u00e1ch ch\u0103m ch\u00fa v\u00e0 l\u1eafng nghe b\u1eb1ng c\u1ea3 \u0111\u00f4i m\u1eaft l\u1eabn \u0111\u00f4i tai. \u00d4ng l\u1eafng nghe v\u1edbi tr\u00ed n\u00e3o s\u00e1ng su\u1ed1t, suy ngh\u0129 t\u1eadp trung v\u00e0 ph\u00e2n t\u00edch nh\u1eefng \u0111i\u1ec1u b\u1ea1n \u0111ang chia s\u1ebb. \u00d4ng l\u1eafng nghe v\u1edbi t\u1ea5t c\u1ea3 t\u1ea5m l\u00f2ng\u201d. C\u00e1i th\u00e2m th\u00fay, s\u00e2u s\u1eafc c\u1ee7a t\u1eeb \u201cl\u1eafng nghe\u201d c\u0169ng \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n r\u1ea5t r\u00f5 trong ng\u00f4n ng\u1eef \u0111\u01b0\u1ee3c xem l\u00e0 th\u00f4ng d\u1ee5ng nh\u1ea5t tr\u00ean 128","\u0110\u1eaeC NH\u00c2N T\u00c2M th\u1ebf gi\u1edbi. N\u1ebfu quan s\u00e1t ch\u1eef vi\u1ebft trong ti\u1ebfng Trung Qu\u1ed1c, ch\u00fang ta s\u1ebd th\u1ea5y t\u1eeb \u201cl\u1eafng nghe\u201d \u0111\u01b0\u1ee3c vi\u1ebft b\u1edfi nh\u1eefng n\u00e9t ch\u1eef t\u1ea1o n\u00ean b\u1eb1ng n\u0103m t\u1eeb b\u00ean trong \u2013 tai, m\u1eaft, tim, m\u1ed9t, v\u00e0 vua. L\u1eafng nghe \u1edf \u0111\u00e2y bao h\u00e0m \u00fd ch\u00fang ta lu\u00f4n c\u1ea7n ph\u1ea3i m\u1edf r\u1ed9ng tai, m\u1eaft, t\u1ea5m l\u00f2ng, h\u00f2a l\u00e0m m\u1ed9t v\u1edbi ng\u01b0\u1eddi \u0111ang giao ti\u1ebfp v\u00e0 cho h\u1ecd th\u1ea5y \u0111\u01b0\u1ee3c s\u1ef1 quan tr\u1ecdng c\u1ee7a h\u1ecd. L\u1eafng nghe ng\u01b0\u1eddi kh\u00e1c r\u1ea5t quan tr\u1ecdng. Th\u1ebf m\u00e0 l\u1ea1i c\u00f3 nh\u1eefng \u00f4ng ch\u1ee7 c\u00e1c c\u1eeda h\u00e0ng b\u00e1ch h\u00f3a s\u1eb5n s\u00e0ng ti\u00eau t\u1ed1n h\u00e0ng ch\u1ee5c ng\u00e0n \u0111\u00f4-la qu\u1ea3ng c\u00e1o, thu\u00ea m\u1ed9t kh\u00f4ng gian \u0111\u1eaft ti\u1ec1n nh\u01b0ng l\u1ea1i tuy\u1ec3n nh\u1eefng nh\u00e2n vi\u00ean ch\u1eb3ng h\u1ec1 bi\u1ebft l\u1eafng nghe, th\u1eadm ch\u00ed c\u1ee9 ng\u1eaft l\u1eddi ho\u1eb7c n\u00f3i tr\u00e1i \u00fd kh\u00e1ch, g\u00e2y m\u1ea5t thi\u1ec7n c\u1ea3m nh\u01b0 mu\u1ed1n \u0111u\u1ed5i kh\u00e1ch h\u00e0ng ra kh\u1ecfi c\u1eeda hi\u1ec7u. B\u00e0 Henrietta Douglas, h\u1ecdc vi\u00ean c\u1ee7a t\u00f4i, \u0111\u00e3 mua chi\u1ebfc \u00e1o kho\u00e1c gi\u1ea3m gi\u00e1 t\u1ea1i m\u1ed9t c\u1eeda h\u00e0ng \u1edf Chicago. V\u1ec1 nh\u00e0, b\u00e0 nh\u1eadn ra m\u1ed9t ch\u1ed7 r\u00e1ch trong l\u1edbp l\u00f3t. H\u00f4m sau b\u00e0 quay l\u1ea1i, ch\u1ec9 than phi\u1ec1n vi\u1ec7c c\u1eeda h\u00e0ng b\u00e1n cho m\u00ecnh chi\u1ebfc \u00e1o b\u1ecb h\u1ecfng ch\u1ee9 kh\u00f4ng h\u1ec1 c\u00f3 \u00fd \u0111\u1ecbnh \u0111\u00f2i b\u1ed3i th\u01b0\u1eddng g\u00ec. Th\u1ebf nh\u01b0ng ch\u01b0a k\u1ecbp nghe h\u1ebft l\u1eddi, ng\u01b0\u1eddi b\u00e1n h\u00e0ng \u0111\u00e3 v\u1ed9i v\u00e0ng c\u1eaft ngang r\u1eb1ng b\u00e0 \u0111\u00e3 mua h\u00e0ng gi\u1ea3m gi\u00e1, h\u01a1n n\u1eefa m\u1ecdi giao d\u1ecbch \u0111\u1ec1u \u0111\u00e3 xong, b\u00e0 ph\u1ea3i t\u1ef1 ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u00e0 t\u1ef1 kh\u00e2u v\u00e1 l\u1ea1i. Nh\u01b0 v\u1eady, kh\u00f4ng nh\u1eefng c\u00f4 ta t\u1eeb ch\u1ed1i m\u1ecdi tr\u00e1ch nhi\u1ec7m m\u00e0 c\u00f2n x\u00fac ph\u1ea1m b\u00e0, ch\u00ea b\u00e0 v\u00ec th\u00edch s\u1ea3n ph\u1ea9m gi\u00e1 r\u1ebb n\u00ean ph\u1ea3i ch\u1ecbu thi\u1ec7t. B\u00e0 Douglas u\u1ea5t \u1ee9c \u0111\u1ebfn ngh\u1eb9n l\u1eddi, th\u1ec1 kh\u00f4ng bao gi\u1edd quay tr\u1edf l\u1ea1i c\u1eeda h\u00e0ng n\u00e0y n\u1eefa. \u0110\u00fang l\u00fac \u1ea5y, ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1eeda h\u00e0ng xu\u1ea5t hi\u1ec7n. Ch\u0103m ch\u00fa l\u1eafng nghe to\u00e0n b\u1ed9 c\u00e2u chuy\u1ec7n, xem x\u00e9t chi\u1ebfc \u00e1o, r\u1ed3i sau khi ch\u00e2n th\u00e0nh b\u00e0y t\u1ecf s\u1ef1 h\u1ed1i ti\u1ebfc, l\u1eb7p \u0111i l\u1eb7p l\u1ea1i l\u1eddi xin l\u1ed7i v\u00ec th\u00e1i \u0111\u1ed9 sai qu\u1ea5y c\u1ee7a c\u00f4 129","HOW TO WIN FRIENDS & INFLUENCE PEOPLE nh\u00e2n vi\u00ean \u0111\u1ed1i v\u1edbi b\u00e0, vi\u00ean qu\u1ea3n l\u00fd n\u00f3i: \u201cCh\u00ednh s\u00e1ch kh\u00f4ng tr\u1ea3 l\u1ea1i h\u00e0ng sau khi mua kh\u00f4ng \u00e1p d\u1ee5ng cho nh\u1eefng m\u00f3n h\u00e0ng h\u1ecfng. R\u1ea5t ti\u1ebfc l\u00e0 \u0111\u00e3 h\u1ebft lo\u1ea1i h\u00e0ng n\u00e0y \u0111\u1ec3 \u0111\u1ed5i cho b\u00e0. Th\u1ebf n\u00ean ch\u00fang t\u00f4i s\u1ebd s\u1eb5n s\u00e0ng s\u1eeda l\u1ea1i ho\u1eb7c thay l\u1edbp l\u00f3t chi\u1ebfc \u00e1o n\u00e0y; ho\u1eb7c n\u1ebfu b\u00e0 mu\u1ed1n, ch\u00fang t\u00f4i xin ho\u00e0n ti\u1ec1n l\u1ea1i cho b\u00e0\u201d. Tr\u01b0\u1edbc th\u00e1i \u0111\u1ed9 nh\u00e3 nh\u1eb7n c\u1ee7a vi\u00ean qu\u1ea3n l\u00fd, b\u00e0 \u0111\u00e3 \u0111\u01b0\u1ee3c l\u1eafng nghe th\u1ecfa \u0111\u00e1ng n\u00ean b\u1ea3o r\u1eb1ng l\u1ed7i \u1edf l\u1edbp l\u00f3t \u00e1o kh\u00f4ng th\u00e0nh v\u1ea5n \u0111\u1ec1 g\u00ec. Ch\u1ec9 v\u00ec kh\u00f4ng bi\u1ebft l\u1eafng nghe, su\u00fdt n\u1eefa c\u00f4 nh\u00e2n vi\u00ean \u0111\u00e3 l\u00e0m m\u1ea5t m\u00f3n l\u1ee3i m\u1ed7i n\u0103m v\u00e0i ng\u00e0n \u0111\u00f4-la c\u1ee7a c\u1eeda h\u00e0ng. Trong gia \u0111\u00ecnh, bi\u1ebft l\u1eafng nghe ch\u00ednh l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng \u0111\u1ec3 gi\u1eef g\u00ecn h\u1ea1nh ph\u00fac. M\u1ed9t bu\u1ed5i chi\u1ec1u, b\u00e0 Millie Esposito \u0111ang ng\u1ed3i c\u00f9ng v\u1edbi c\u1eadu con Robert, ch\u1ee3t Robert n\u00f3i: \u201cM\u1eb9 \u01a1i, con bi\u1ebft m\u1eb9 r\u1ea5t y\u00eau con\u201d. B\u00e0 Esposito c\u1ea3m \u0111\u1ed9ng: \u201cT\u1ea5t nhi\u00ean l\u00e0 m\u1eb9 r\u1ea5t y\u00eau con. Nh\u01b0ng l\u00e0m sao con bi\u1ebft?\u201d. Robert \u0111\u00e1p: \u201cCon bi\u1ebft b\u1edfi v\u00ec m\u1ed7i khi con n\u00f3i v\u1edbi m\u1eb9 b\u1ea5t k\u1ef3 \u0111i\u1ec1u g\u00ec, m\u1eb9 \u0111\u1ec1u d\u1eebng m\u1ecdi vi\u1ec7c \u0111ang l\u00e0m v\u00e0 l\u1eafng nghe con\u201d. Con ng\u01b0\u1eddi c\u00f3 th\u00f3i quen c\u00f4ng k\u00edch ng\u01b0\u1eddi kh\u00e1c. Nh\u01b0ng ngay c\u1ea3 nh\u1eefng ng\u01b0\u1eddi hung h\u0103ng nh\u1ea5t c\u0169ng s\u1ebd ph\u1ea3i d\u1ecbu gi\u1ecdng tr\u01b0\u1edbc m\u1ed9t ng\u01b0\u1eddi bi\u1ebft l\u1eafng nghe m\u1ed9t c\u00e1ch ki\u00ean nh\u1eabn v\u00e0 \u0111\u1ea7y thi\u1ec7n ch\u00ed. M\u1ed9t h\u00f4m c\u00f4ng ty \u0110i\u1ec7n tho\u1ea1i New York b\u1ecb m\u1ed9t kh\u00e1ch h\u00e0ng \u0111\u1ebfn la \u00f3, ch\u1eedi m\u1eafng, \u0111e d\u1ecda kh\u00f4ng tr\u1ea3 m\u1ed9t s\u1ed1 ti\u1ec1n \u0111i\u1ec7n tho\u1ea1i kh\u00e1 l\u1edbn v\u00ec cho r\u1eb1ng c\u00f3 \u0111i\u1ec1u g\u00ec \u0111\u00f3 gian l\u1eadn. Anh ta vi\u1ebft th\u01b0 cho c\u00e1c b\u00e1o, g\u1eedi v\u00f4 s\u1ed1 \u0111\u01a1n khi\u1ebfu n\u1ea1i l\u00ean \u1ee6y ban D\u1ecbch v\u1ee5 C\u00f4ng c\u1ed9ng r\u1ed3i ti\u1ebfp t\u1ee5c ki\u1ec7n c\u00f4ng ty \u0111i\u1ec7n tho\u1ea1i ra t\u00f2a. \u0110\u1ec3 gi\u1ea3i quy\u1ebft vi\u1ec7c n\u00e0y, c\u00f4ng ty c\u1eed m\u1ed9t ng\u01b0\u1eddi c\u00f3 kh\u1ea3 n\u0103ng \u0103n n\u00f3i kh\u00e9o l\u00e9o nh\u1ea5t, \u0111\u01b0\u1ee3c m\u1ec7nh danh l\u00e0 \u201cchuy\u00ean gia g\u1ee1 r\u1ed1i\u201d 130","\u0110\u1eaeC NH\u00c2N T\u00c2M \u0111\u1ee9ng ra th\u01b0\u01a1ng l\u01b0\u1ee3ng. \u00d4ng ng\u1ed3i nghe ng\u01b0\u1eddi n\u1ecd hung h\u0103ng x\u1ea3 c\u01a1n k\u00edch \u0111\u1ed9ng v\u00e0 lu\u00f4n mi\u1ec7ng \u0111\u00e1p \u201cV\u00e2ng,.. \u0111\u00fang,\u2026 ph\u1ea3i,\u2026\u201d bi\u1ec3u l\u1ed9 s\u1ef1 \u0111\u1ed3ng c\u1ea3m. \u201c\u00d4ng ta qu\u00e1t m\u1eafng v\u00e0 t\u00f4i l\u1eafng nghe su\u1ed1t g\u1ea7n ba ti\u1ebfng \u0111\u1ed3ng h\u1ed3\u201d, ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n k\u1ec3 v\u1edbi l\u1edbp h\u1ecdc c\u1ee7a ch\u00fang t\u00f4i, \u201cSau \u0111\u00f3, t\u00f4i quay l\u1ea1i th\u0103m \u00f4ng ta v\u00e0i l\u1ea7n n\u1eefa. \u0110\u1ebfn l\u1ea7n th\u1ee9 t\u01b0, t\u00f4i m\u1eb7c nhi\u00ean tr\u1edf th\u00e0nh m\u1ed9t h\u1ed9i vi\u00ean c\u1ee7a \u201cH\u1ed9i b\u1ea3o v\u1ec7 nh\u1eefng ng\u01b0\u1eddi \u0111\u00f3ng ti\u1ec1n \u0111i\u1ec7n tho\u1ea1i\u201d do \u00f4ng ta kh\u1edfi x\u01b0\u1edbng. Cho \u0111\u1ebfn t\u1eadn ng\u00e0y nay, h\u1ed9i \u1ea5y v\u1eabn ch\u1ec9 c\u00f3 m\u1ed9t th\u00e0nh vi\u00ean duy nh\u1ea5t l\u00e0 t\u00f4i n\u1ebfu kh\u00f4ng k\u1ec3 ng\u01b0\u1eddi s\u00e1ng l\u1eadp\u2026 T\u00f4i kh\u00f4ng h\u1ec1 nh\u1eafc \u0111\u1ebfn m\u1ee5c \u0111\u00edch c\u1ee7a c\u00e1c cu\u1ed9c vi\u1ebfng th\u0103m. Nh\u01b0ng \u0111\u1ebfn l\u1ea7n g\u1eb7p g\u1ee1 th\u1ee9 t\u01b0, sau khi \u0111\u00e3 x\u1ea3 h\u1ebft m\u1ecdi b\u1ef1c t\u1ee9c b\u1ecb d\u1ed3n n\u00e9n, \u00f4ng ta t\u1ef1 nguy\u1ec7n thanh to\u00e1n t\u1ea5t c\u1ea3 h\u00f3a \u0111\u01a1n v\u00e0 r\u00fat l\u1ea1i m\u1ecdi \u0111\u01a1n khi\u1ebfu ki\u1ec7n\u201d. Ng\u01b0\u1eddi kh\u00e1ch h\u00e0ng n\u00e0y \u0111\u00e3 t\u1ef1 xem m\u00ecnh l\u00e0 m\u1ed9t hi\u1ec7p s\u0129 b\u1ea3o v\u1ec7 c\u00f4ng l\u00fd ch\u1ed1ng l\u1ea1i s\u1ef1 b\u00f3c l\u1ed9t t\u00e0n nh\u1eabn. Nh\u01b0ng \u0111i\u1ec1u \u00f4ng th\u1ef1c s\u1ef1 mong mu\u1ed1n ch\u00ednh l\u00e0 c\u00e1i c\u1ea3m gi\u00e1c th\u1ea5y m\u00ecnh quan tr\u1ecdng. L\u00fac \u0111\u1ea7u, \u00f4ng t\u00ecm c\u1ea3m gi\u00e1c \u1ea5y b\u1eb1ng c\u00e1ch g\u00e2y g\u1ed5 v\u00e0 than phi\u1ec1n. Nh\u01b0ng sau \u0111\u00f3, khi ng\u01b0\u1eddi ta \u0111\u00e3 \u201cxu\u1ed1ng n\u01b0\u1edbc\u201d v\u1edbi \u00f4ng, ng\u01b0\u1eddi ta c\u00f4ng nh\u1eadn l\u00fd l\u1ebd c\u1ee7a \u00f4ng, t\u00e1n \u0111\u1ed3ng quan \u0111i\u1ec3m c\u1ee7a \u00f4ng, n\u00f3i chung l\u00e0 ng\u01b0\u1eddi ta \u201cthua\u201d \u00f4ng, ngh\u0129a l\u00e0 \u00f4ng \u0111\u00e3 \u0111\u1ea1t m\u1ee5c \u0111\u00edch th\u1ea5y m\u00ecnh quan tr\u1ecdng, chi\u1ebfn th\u1eafng, v\u00ec v\u1eady m\u1ee5c \u0111\u00edch \u0111\u1ec3 \u201cg\u00e2y s\u1ef1\u201d kh\u00f4ng c\u00f2n n\u1eefa. M\u1ed9t bu\u1ed5i s\u00e1ng c\u00e1ch \u0111\u00e2y nhi\u1ec1u n\u0103m, c\u00f3 m\u1ed9t kh\u00e1ch h\u00e0ng gi\u1eadn d\u1eef x\u00f4ng v\u00e0o v\u0103n ph\u00f2ng \u00f4ng Julian F. Detmer, ng\u01b0\u1eddi s\u00e1ng l\u1eadp C\u00f4ng ty Len Detmer, c\u00f4ng ty sau n\u00e0y tr\u1edf th\u00e0nh nh\u00e0 ph\u00e2n ph\u1ed1i len cho to\u00e0n ng\u00e0nh may m\u1eb7c c\u1ee7a n\u01b0\u1edbc M\u1ef9. \u00d4ng Detmer k\u1ec3 v\u1edbi t\u00f4i: \u201cKh\u00e1ch h\u00e0ng n\u00e0y n\u1ee3 ch\u00fang t\u00f4i m\u1ed9t s\u1ed1 ti\u1ec1n nh\u1ecf. Sau khi 131","HOW TO WIN FRIENDS & INFLUENCE PEOPLE nh\u1eadn \u0111\u01b0\u1ee3c m\u1ed9t s\u1ed1 th\u01b0 nh\u1eafc n\u1ee3, \u00f4ng ta l\u1eadp t\u1ee9c \u0111\u1ebfn Chicago v\u00e0 x\u00f4ng v\u00e0o v\u0103n ph\u00f2ng t\u00f4i \u0111\u1ec3 b\u1ea3o cho t\u00f4i bi\u1ebft r\u1eb1ng \u00f4ng s\u1ebd kh\u00f4ng thanh to\u00e1n h\u00f3a \u0111\u01a1n \u0111\u00f3 v\u00e0 s\u1ebd kh\u00f4ng bao gi\u1edd mua b\u1ea5t k\u1ef3 h\u00e0ng h\u00f3a n\u00e0o c\u1ee7a C\u00f4ng ty Len Detmer c\u1ee7a t\u00f4i n\u1eefa. T\u00f4i ki\u00ean nh\u1eabn ng\u1ed3i nghe. Th\u1ef1c ra c\u0169ng c\u00f3 m\u1ea5y l\u1ea7n t\u00f4i ch\u1ef1c ng\u1eaft l\u1eddi \u00f4ng nh\u01b0ng \u0111\u00e3 k\u1ecbp gi\u1eef mi\u1ec7ng v\u00ec hi\u1ec3u r\u1eb1ng nh\u01b0 th\u1ebf s\u1ebd kh\u00f4ng hay. T\u00f4i \u0111\u1ec3 \u00f4ng ta m\u1eb7c s\u1ee9c \u201cx\u1ea3 nhi\u1ec7t\u201d. Cu\u1ed1i c\u00f9ng, khi \u00f4ng b\u00ecnh t\u0129nh l\u1ea1i, t\u00f4i n\u00f3i: \u201cXin c\u1ea3m \u01a1n \u00f4ng \u0111\u00e3 ch\u1ecbu kh\u00f3 \u0111\u1ebfn \u0111\u00e2y v\u00e0 cho t\u00f4i bi\u1ebft chuy\u1ec7n n\u00e0y. \u00d4ng \u0111\u00e3 gi\u00fap t\u00f4i m\u1ed9t vi\u1ec7c l\u1edbn, b\u1edfi v\u00ec n\u1ebfu b\u1ed9 ph\u1eadn k\u1ebf to\u00e1n c\u1ee7a ch\u00fang t\u00f4i \u0111\u00e3 \u0111\u1ec3 x\u1ea3y ra vi\u1ec7c n\u00e0y v\u1edbi \u00f4ng, th\u00ec c\u0169ng c\u00f3 th\u1ec3 nh\u01b0 th\u1ebf v\u1edbi nh\u1eefng qu\u00fd kh\u00e1ch h\u00e0ng kh\u00e1c. V\u1eady th\u00ec qu\u00e1 t\u1ec7. H\u00e3y tin t\u00f4i, n\u1ebfu \u00f4ng n\u00f3ng l\u00f2ng b\u00e0y t\u1ecf chuy\u1ec7n n\u00e0y th\u00ec t\u00f4i c\u00f2n n\u00f3ng l\u00f2ng nghe h\u01a1n n\u1eefa\u201d. R\u00f5 r\u00e0ng l\u00e0 \u00f4ng kh\u00f4ng ng\u1edd t\u00f4i n\u00f3i th\u1ebf. Th\u1eadm ch\u00ed c\u00f2n c\u00f3 th\u1ec3 nh\u1eadn th\u1ea5y \u00f4ng h\u01a1i th\u1ea5t v\u1ecdng v\u00ec l\u1eb7n l\u1ed9i \u0111\u1ebfn Chicago \u0111\u1ec3 tr\u00fat gi\u1eadn nh\u01b0ng \u1edf \u0111\u00e2y t\u00f4i l\u1ea1i c\u1ea3m \u01a1n ch\u1ee9 kh\u00f4ng h\u1ec1 tranh c\u00e3i g\u00ec v\u1edbi \u00f4ng. T\u00f4i cam \u0111oan v\u1edbi \u00f4ng r\u1eb1ng ch\u00fang t\u00f4i s\u1ebd xem l\u1ea1i v\u00e0 x\u00f3a b\u1ecf kho\u1ea3n ti\u1ec1n \u0111\u00f3. T\u00f4i c\u0169ng n\u00f3i th\u00eam l\u00e0 do nh\u00e2n vi\u00ean c\u1ee7a t\u00f4i ph\u1ea3i t\u00ednh to\u00e1n \u0111\u1ebfn h\u00e0ng ng\u00e0n s\u1ed5 s\u00e1ch kh\u00e1c nhau, n\u00ean d\u1ec5 m\u1eafc sai l\u1ea7m h\u01a1n \u00f4ng. T\u00f4i c\u00f2n n\u00f3i t\u00f4i r\u1ea5t hi\u1ec3u c\u1ea3m x\u00fac c\u1ee7a \u00f4ng v\u00e0 n\u1ebfu \u1edf v\u00e0o \u0111\u1ecba v\u1ecb \u00f4ng, ch\u1eafc ch\u1eafn t\u00f4i c\u0169ng s\u1ebd l\u00e0m nh\u01b0 \u00f4ng. V\u00e0 v\u00ec \u00f4ng tuy\u00ean b\u1ed1 kh\u00f4ng mua h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i n\u1eefa n\u00ean t\u00f4i gi\u1edbi thi\u1ec7u cho \u00f4ng m\u1ed9t v\u00e0i nh\u00e0 b\u00e1n len kh\u00e1c \u0111\u00e1ng tin c\u1eady trong v\u00f9ng \u0111\u1ec3 \u00f4ng c\u00f3 th\u1ec3 giao d\u1ecbch. Tr\u01b0\u1edbc \u0111\u00e2y ch\u00fang t\u00f4i th\u01b0\u1eddng \u0103n tr\u01b0a v\u1edbi nhau m\u1ed7i khi \u00f4ng \u0111\u1ebfn Chicago n\u00ean sau \u0111\u1ea5y t\u00f4i l\u1ea1i m\u1eddi \u00f4ng \u0111i \u0103n tr\u01b0a. \u00d4ng mi\u1ec5n c\u01b0\u1ee1ng nh\u1eadn l\u1eddi. Nh\u01b0ng \u0111i\u1ec1u b\u1ea5t ng\u1edd \u0111\u00e3 x\u1ea3y ra khi quay tr\u1edf l\u1ea1i v\u0103n ph\u00f2ng, \u00f4ng \u0111\u00e3 132","\u0110\u1eaeC NH\u00c2N T\u00c2M \u0111\u1eb7t c\u00f4ng ty m\u1ed9t \u0111\u01a1n h\u00e0ng c\u00f2n l\u1edbn h\u01a1n c\u00e1c \u0111\u01a1n h\u00e0ng t\u1eeb tr\u01b0\u1edbc \u0111\u1ebfn nay. Tr\u1edf v\u1ec1 nh\u00e0, v\u00ec c\u0169ng mu\u1ed1n t\u1ecf ra bi\u1ebft \u0111i\u1ec1u v\u1edbi ch\u00fang t\u00f4i nh\u01b0 ch\u00fang t\u00f4i \u0111\u00e3 bi\u1ebft \u0111i\u1ec1u v\u1edbi \u00f4ng, \u00f4ng ki\u1ec3m tra l\u1ea1i c\u00e1c h\u00f3a \u0111\u01a1n b\u00e1n h\u00e0ng m\u1ed9t l\u1ea7n n\u1eefa v\u00e0 khi t\u00ecm th\u1ea5y m\u1ed9t t\u1edd \u0111\u00e3 b\u1ecb b\u1ecf s\u00f3t, \u00f4ng \u0111\u00e3 g\u1eedi cho ch\u00fang t\u00f4i m\u1ed9t t\u1edd s\u00e9c v\u1edbi nh\u1eefng l\u1eddi xin l\u1ed7i. Sau \u0111\u00f3, khi v\u1ee3 sinh con trai, \u00f4ng \u0111\u00e3 \u0111\u1eb7t cho th\u1eb1ng b\u00e9 t\u00ean l\u00f3t l\u00e0 Detmer. \u00d4ng v\u1eabn l\u00e0 b\u1ea1n t\u00f4i v\u00e0 kh\u00e1ch h\u00e0ng c\u1ee7a c\u00f4ng ty cho \u0111\u1ebfn khi qua \u0111\u1eddi hai m\u01b0\u01a1i hai n\u0103m sau \u0111\u00f3\u201d. L\u1ea1i c\u00f2n chuy\u1ec7n m\u1ed9t c\u1eadu b\u00e9 H\u00e0 Lan nh\u1eadp c\u01b0 ngh\u00e8o kh\u1ed5. \u0110\u1ec3 gi\u00fap \u0111\u1ee1 gia \u0111\u00ecnh, m\u1ed7i ng\u00e0y sau gi\u1edd h\u1ecdc c\u1eadu ph\u1ea3i \u0111i lau c\u1eeda s\u1ed5 thu\u00ea cho m\u1ed9t c\u1eeda hi\u1ec7u b\u00e1n b\u00e1nh r\u1ed3i l\u1ea1i \u0111\u1ebfn nh\u1eefng b\u1ebfn \u0111\u1ed7 c\u1ee7a c\u00e1c xe than th\u01b0\u1eddng b\u1ed1c d\u1ee1 h\u00e0ng \u0111\u1ec3 nh\u1eb7t nh\u1ea1nh t\u1eebng m\u1ea9u than r\u01a1i r\u1edbt. C\u1eadu b\u00e9 Edward Bok n\u00e0y ch\u1ec9 c\u00f3 s\u00e1u n\u0103m c\u1eafp s\u00e1ch \u0111\u1ebfn tr\u01b0\u1eddng, th\u1ebf m\u00e0 l\u1edbn l\u00ean l\u1ea1i tr\u1edf th\u00e0nh m\u1ed9t trong nh\u1eefng nh\u00e0 xu\u1ea5t b\u1ea3n b\u00e1o ch\u00ed th\u00e0nh c\u00f4ng nh\u1ea5t trong l\u1ecbch s\u1eed b\u00e1o ch\u00ed ch\u00e2u M\u1ef9. C\u1eadu \u0111\u00e3 l\u00e0m \u0111i\u1ec1u \u0111\u00f3 nh\u01b0 th\u1ebf n\u00e0o? R\u1eddi kh\u1ecfi tr\u01b0\u1eddng h\u1ecdc khi m\u1edbi m\u01b0\u1eddi ba tu\u1ed5i, l\u00e0m ng\u01b0\u1eddi gi\u00fap vi\u1ec7c v\u0103n ph\u00f2ng cho Western Union(14), nh\u01b0ng ch\u01b0a bao gi\u1edd c\u1eadu t\u1eeb b\u1ecf quy\u1ebft t\u00e2m ho\u00e0n thi\u1ec7n b\u1ea3n th\u00e2n. C\u1eadu b\u1eaft \u0111\u1ea7u t\u1ef1 h\u1ecdc m\u1ed9t m\u00ecnh. C\u1eadu ti\u1ebft ki\u1ec7m ti\u1ec1n v\u00e9 xe v\u00e0 nh\u1ecbn \u0103n tr\u01b0a cho \u0111\u1ebfn khi c\u00f3 \u0111\u1ee7 ti\u1ec1n mua m\u1ed9t quy\u1ec3n b\u00e1ch khoa Ti\u1ec3u s\u1eed Danh nh\u00e2n M\u1ef9. C\u1eadu vi\u1ebft th\u01b0 cho nh\u1eefng danh nh\u00e2n n\u00e0y v\u00e0 h\u1ecfi th\u00eam th\u00f4ng tin v\u1ec1 tu\u1ed5i tr\u1ebb c\u1ee7a h\u1ecd. \u0110\u1ed3ng th\u1eddi, c\u1eadu c\u0169ng vi\u1ebft th\u01b0 cho t\u01b0\u1edbng James A. Garfield, ng\u01b0\u1eddi l\u00fac b\u1ea5y gi\u1edd \u0111ang v\u1eadn \u0111\u1ed9ng tranh c\u1eed t\u1ed5ng th\u1ed1ng, v\u00e0 h\u1ecfi c\u00f3 ph\u1ea3i h\u1ed3i nh\u1ecf \u00f4ng \u0111\u00e3 t\u1eebng l\u00e0m ngh\u1ec1 d\u1eaft thuy\u1ec1n tr\u00ean m\u1ed9t con k\u00eanh hay kh\u00f4ng. (14) Western Union: M\u1ed9t trong nh\u1eefng h\u00e3ng xe l\u1eeda l\u1edbn nh\u1ea5t, l\u00e2u \u0111\u1eddi nh\u1ea5t n\u01b0\u1edbc M\u1ef9. 133","HOW TO WIN FRIENDS & INFLUENCE PEOPLE Garfield \u0111\u00e3 ph\u00fac \u0111\u00e1p l\u00e1 th\u01b0 c\u1ee7a c\u1eadu. C\u1eadu c\u0169ng vi\u1ebft th\u01b0 cho t\u01b0\u1edbng Grant \u0111\u1ec3 h\u1ecfi v\u1ec1 m\u1ed9t tr\u1eadn \u0111\u00e1nh, Grant \u0111\u00e3 \u0111\u01b0a c\u1ea3 b\u1ea3n \u0111\u1ed3 cho c\u1eadu xem r\u1ed3i c\u00f2n m\u1eddi c\u1eadu b\u00e9 14 tu\u1ed5i n\u00e0y \u0103n tr\u01b0a, ng\u1ed3i n\u00f3i chuy\u1ec7n su\u1ed1t bu\u1ed5i chi\u1ec1u. Ch\u1eb3ng bao l\u00e2u, c\u1eadu b\u00e9 ch\u1ea1y vi\u1ec7c v\u1eb7t c\u1ee7a Western Union \u0111\u00e3 th\u01b0 t\u1eeb qua l\u1ea1i v\u1edbi nhi\u1ec1u nh\u00e2n v\u1eadt n\u1ed5i ti\u1ebfng nh\u1ea5t c\u1ee7a \u0111\u1ea5t n\u01b0\u1edbc: Ralph Waldo Emerson, Oliver Wendell Holmes, Longfellow, Phu nh\u00e2n Abraham Lincoln, Louisa May Alcott, T\u01b0\u1edbng Sherman v\u00e0 Jefferson Davis. M\u1ed7i khi c\u00f3 \u0111\u01b0\u1ee3c k\u1ef3 ngh\u1ec9, c\u1eadu l\u1ea1i \u0111i th\u0103m h\u1ecd, bao gi\u1edd c\u1eadu c\u0169ng \u0111\u01b0\u1ee3c ti\u1ebfp \u0111\u00e3i n\u1ed3ng h\u1eadu. Nh\u1eefng nh\u00e2n v\u1eadt v\u0129 \u0111\u1ea1i n\u00e0y \u0111\u00e3 truy\u1ec1n cho c\u1eadu m\u1ed9t ni\u1ec1m tin v\u00f4 gi\u00e1, m\u1ed9t quan \u0111i\u1ec3m m\u1edbi v\u1ec1 cu\u1ed9c s\u1ed1ng v\u00e0 m\u1ed9t kh\u00e1t v\u1ecdng t\u1ef1 x\u00e2y d\u1ef1ng \u0111\u1eddi m\u00ecnh. Isaac F. Marcosson, m\u1ed9t nh\u00e0 b\u00e1o \u0111\u00e3 ph\u1ecfng v\u1ea5n h\u00e0ng tr\u0103m nh\u00e2n v\u1eadt l\u1eebng danh \u0111\u00e3 nh\u1eadn x\u00e9t r\u1eb1ng nhi\u1ec1u ng\u01b0\u1eddi kh\u00f4ng t\u1ea1o \u0111\u01b0\u1ee3c \u1ea5n t\u01b0\u1ee3ng thu\u1eadn l\u1ee3i ban \u0111\u1ea7u b\u1edfi v\u00ec h\u1ecd kh\u00f4ng bi\u1ebft l\u1eafng nghe: \u201cH\u1ecd qu\u00e1 quan t\u00e2m t\u1edbi \u0111i\u1ec1u h\u1ecd s\u1eafp n\u00f3i \u0111\u1ebfn n\u1ed7i kh\u00f4ng \u0111\u1ec3 tai l\u1eafng nghe ng\u01b0\u1eddi \u0111\u1ed1i di\u1ec7n\u2026 Nhi\u1ec1u nh\u00e2n v\u1eadt ki\u1ec7t xu\u1ea5t \u0111\u00e3 b\u1ea3o t\u00f4i r\u1eb1ng h\u1ecd th\u00edch ng\u01b0\u1eddi nghe gi\u1ecfi h\u01a1n ng\u01b0\u1eddi n\u00f3i gi\u1ecfi, nh\u01b0ng kh\u1ea3 n\u0103ng l\u1eafng nghe xem ra hi\u1ebfm c\u00f3 h\u01a1n m\u1ecdi \u0111\u1ee9c t\u00ednh t\u1ed1t kh\u00e1c\u201d. Kh\u00f4ng ch\u1ec9 c\u00e1c nh\u00e2n v\u1eadt quan tr\u1ecdng m\u1edbi mong mu\u1ed1n c\u00f3 ng\u01b0\u1eddi ch\u1ecbu l\u1eafng nghe m\u00ecnh m\u00e0 nh\u1eefng ng\u01b0\u1eddi b\u00ecnh th\u01b0\u1eddng c\u0169ng th\u1ebf; nh\u01b0 c\u00f3 ng\u01b0\u1eddi t\u1eebng vi\u1ebft tr\u00ean t\u1edd Reader\u2019s Digest r\u1eb1ng: \u201cNhi\u1ec1u ng\u01b0\u1eddi m\u1eddi b\u00e1c s\u0129 \u0111\u1ebfn ch\u1ec9 \u0111\u1ec3 nghe m\u00ecnh n\u00f3i\u201d. Trong nh\u1eefng gi\u1edd ph\u00fat \u0111en t\u1ed1i nh\u1ea5t c\u1ee7a cu\u1ed9c n\u1ed9i chi\u1ebfn, Lincoln vi\u1ebft th\u01b0 m\u1eddi m\u1ed9t ng\u01b0\u1eddi b\u1ea1n c\u0169 \u1edf Springfield, Illinois 134","\u0110\u1eaeC NH\u00c2N T\u00c2M \u0111\u1ebfn Washington \u0111\u1ec3 th\u1ea3o lu\u1eadn v\u00e0i v\u1ea5n \u0111\u1ec1. Ng\u01b0\u1eddi b\u1ea1n \u0111\u1ebfn Nh\u00e0 Tr\u1eafng v\u00e0 Lincoln n\u00f3i li\u00ean t\u1ee5c h\u00e0ng gi\u1edd v\u1ec1 b\u00e0i ph\u00e1t bi\u1ec3u tuy\u00ean b\u1ed1 gi\u1ea3i ph\u00f3ng n\u00f4 l\u1ec7. Lincoln tr\u00ecnh b\u00e0y m\u1ecdi l\u1eadp lu\u1eadn b\u00eanh v\u1ef1c v\u00e0 ch\u1ed1ng \u0111\u1ed1i ch\u00ednh s\u00e1ch gi\u1ea3i ph\u00f3ng n\u00f4 l\u1ec7, r\u1ed3i sau \u0111\u00f3 \u0111\u1ecdc nh\u1eefng b\u1ee9c th\u01b0 v\u00e0 nh\u1eefng b\u00e0i b\u00e1o, m\u1ed9t v\u00e0i b\u00e0i ch\u1ec9 tr\u00edch \u00f4ng \u0111\u00e3 kh\u00f4ng gi\u1ea3i ph\u00f3ng n\u00f4 l\u1ec7, nh\u1eefng b\u00e0i kh\u00e1c l\u00ean \u00e1n \u00f4ng v\u00ec gi\u1ea3i ph\u00f3ng n\u00f4 l\u1ec7. Sau khi ch\u1ea5m d\u1ee9t bu\u1ed5i di\u1ec5n thuy\u1ebft, Lincoln b\u1eaft tay ng\u01b0\u1eddi b\u1ea1n, ch\u00fac ng\u1ee7 ngon, cho ng\u01b0\u1eddi \u0111\u01b0a b\u1ea1n tr\u1edf v\u1ec1 Ilinois m\u00e0 kh\u00f4ng h\u1ec1 h\u1ecfi \u00fd ki\u1ebfn g\u00ec c\u1ea3. Th\u1ef1c ra Lincoln kh\u00f4ng c\u1ea7n l\u1eddi khuy\u00ean. \u00d4ng ch\u1ec9 c\u1ea7n m\u1ed9t ng\u01b0\u1eddi bi\u1ebft l\u1eafng nghe \u0111\u1ea7y thi\u1ec7n ch\u00ed \u0111\u1ec3 \u00f4ng c\u00f3 th\u1ec3 d\u1ed1c h\u1ebft t\u00e2m s\u1ef1 m\u00e0 th\u00f4i. \u0110\u00e2y l\u00e0 \u0111i\u1ec1u m\u1ecdi ng\u01b0\u1eddi ch\u00fang ta \u0111\u1ec1u mong mu\u1ed1n khi g\u1eb7p kh\u00f3 kh\u0103n. M\u1ecdi kh\u00e1ch h\u00e0ng b\u1ef1c m\u00ecnh, m\u1ecdi nh\u00e2n vi\u00ean b\u1ea5t m\u00e3n hay m\u1ecdi ng\u01b0\u1eddi b\u1ecb x\u00fac ph\u1ea1m c\u0169ng \u0111\u1ec1u mu\u1ed1n \u0111\u01b0\u1ee3c l\u1eafng nghe nh\u01b0 th\u1ebf. Nh\u00e0 ph\u00e2n t\u00e2m h\u1ecdc l\u1ed7i l\u1ea1c Sigmund Freud g\u00e2y \u1ea5n t\u01b0\u1ee3ng v\u1edbi ng\u01b0\u1eddi kh\u00e1c qua th\u00e1i \u0111\u1ed9 ch\u0103m ch\u00fa l\u1eafng nghe. M\u1ed9t ng\u01b0\u1eddi \u0111\u00e3 n\u00f3i v\u1ec1 th\u00e1i \u0111\u1ed9 c\u1ee7a \u00f4ng khi l\u1eafng nghe ng\u01b0\u1eddi kh\u00e1c nh\u01b0 sau: \u201c\u00d4ng ta t\u1ea1o cho t\u00f4i \u1ea5n t\u01b0\u1ee3ng m\u1ea1nh m\u1ebd \u0111\u1ebfn n\u1ed7i t\u00f4i ch\u1eafc ch\u1eafn s\u1ebd kh\u00f4ng bao gi\u1edd qu\u00ean \u00f4ng. \u00d4ng c\u00f3 nh\u1eefng ph\u1ea9m ch\u1ea5t m\u00e0 t\u00f4i ch\u01b0a h\u1ec1 th\u1ea5y \u1edf b\u1ea5t k\u1ef3 ng\u01b0\u1eddi n\u00e0o kh\u00e1c. Th\u00e1i \u0111\u1ed9 t\u1eadp trung l\u1eafng nghe h\u1ebft m\u1ee9c. M\u1ed9t t\u00e2m h\u1ed3n s\u00e1ng su\u1ed1t th\u1ec3 hi\u1ec7n qua c\u00e1i nh\u00ecn s\u00e2u s\u1eafc. \u0110\u00f4i m\u1eaft d\u1ecbu d\u00e0ng v\u00e0 tinh anh. Gi\u1ecdng n\u00f3i kh\u1ebd v\u00e0 th\u00e2n \u00e1i. R\u1ea5t \u00edt c\u1eed ch\u1ec9. S\u1ef1 ch\u00fa \u00fd m\u00e0 \u00f4ng d\u00e0nh cho t\u00f4i, vi\u1ec7c \u00f4ng tr\u00e2n tr\u1ecdng, \u0111\u00e1nh gi\u00e1 cao nh\u1eefng \u0111i\u1ec1u t\u00f4i n\u00f3i, ngay d\u00f9 cho t\u00f4i n\u00f3i c\u00f3 sai \u0111i n\u1eefa, t\u1ea5t c\u1ea3 qu\u1ea3 th\u1eadt phi th\u01b0\u1eddng\u201d. N\u1ebfu nh\u01b0 b\u1ea1n mu\u1ed1n ng\u01b0\u1eddi kh\u00e1c l\u1ea9n tr\u00e1nh m\u00ecnh, ch\u00ea c\u01b0\u1eddi sau l\u01b0ng, hay th\u1ea5t v\u1ecdng v\u1ec1 m\u00ecnh th\u00ec c\u1ee9 h\u00e0nh \u0111\u1ed9ng nh\u01b0 th\u1ebf n\u00e0y: 135","HOW TO WIN FRIENDS & INFLUENCE PEOPLE \u0110\u1eebng bao gi\u1edd l\u1eafng nghe ai c\u1ea3, c\u1ee9 n\u00f3i li\u00ean t\u1ee5c v\u00e0 li\u00ean t\u1ee5c v\u1ec1 m\u00ecnh. Khi ch\u1ee3t n\u1ea3y ra \u00fd g\u00ec th\u00ec b\u1ea1n c\u1ee9 vi\u1ec7c c\u1eaft ngang l\u1eddi ng\u01b0\u1eddi ta, c\u1ee9 m\u1eb7c k\u1ec7 m\u1ecdi ng\u01b0\u1eddi \u0111ang n\u00f3i. Th\u1ef1c ch\u1ea5t, nh\u1eefng ng\u01b0\u1eddi ch\u1ec9 ngh\u0129 v\u1ec1 m\u00ecnh \u0111\u1ec1u l\u00e0 nh\u1eefng ng\u01b0\u1eddi thi\u1ebfu gi\u00e1o d\u1ee5c cho d\u00f9 c\u00f3 h\u1ecdc cao \u0111\u1ebfn m\u1ea5y. Mu\u1ed1n c\u00f3 t\u00e0i \u0103n n\u00f3i th\u00ec ph\u1ea3i bi\u1ebft ch\u0103m ch\u00fa l\u1eafng nghe. Mu\u1ed1n \u0111\u01b0\u1ee3c ng\u01b0\u1eddi kh\u00e1c quan t\u00e2m, b\u1ea1n n\u00ean quan t\u00e2m \u0111\u1ebfn ng\u01b0\u1eddi kh\u00e1c: h\u1ecfi nh\u1eefng c\u00e2u m\u00e0 h\u1ecd th\u00edch tr\u1ea3 l\u1eddi, khuy\u1ebfn kh\u00edch h\u1ecd n\u00f3i v\u1ec1 ch\u00ednh h\u1ecd v\u00e0 th\u00e0nh t\u00edch c\u1ee7a h\u1ecd. B\u1edfi v\u00ec s\u1ef1 c\u1ea3m th\u00f4ng chia s\u1ebb m\u1ea1nh h\u01a1n l\u1eddi n\u00f3i, v\u00e0 ni\u1ec1m vui c\u00f9ng v\u1edbi s\u1ef1 ch\u00e2n th\u00e0nh s\u1ebd th\u1eadt s\u1ef1 b\u1ec1n v\u1eefng khi b\u1ea1n bi\u1ebft quan t\u00e2m \u0111\u1ebfn ng\u01b0\u1eddi kh\u00e1c nh\u01b0 \u0111\u00e3 t\u1eebng quan t\u00e2m \u0111\u1ebfn b\u1ea3n th\u00e2n m\u00ecnh. Xin h\u00e3y nh\u1edb r\u1eb1ng, nh\u1eefng ng\u01b0\u1eddi b\u1ea1n \u0111ang tr\u00f2 chuy\u1ec7n \u0111\u1ec1u quan t\u00e2m \u0111\u1ebfn ch\u00ednh h\u1ecd, \u01b0\u1edbc mu\u1ed1n c\u1ee7a h\u1ecd, nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u1ee7a h\u1ecd g\u1ea5p tr\u0103m l\u1ea7n vi\u1ec7c quan t\u00e2m \u0111\u1ebfn b\u1ea1n v\u00e0 nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u1ee7a b\u1ea1n. H\u00e3y nh\u1edb \u0111i\u1ec1u \u0111\u00f3 m\u1ed7i khi b\u1eaft \u0111\u1ea7u m\u1ed9t cu\u1ed9c tr\u00f2 chuy\u1ec7n. Ch\u00fang ta \u0111\u01b0\u1ee3c sinh ra ch\u1ec9 v\u1edbi m\u1ed9t c\u00e1i mi\u1ec7ng, nh\u01b0ng mi\u1ec7ng l\u00e0 m\u1ed9t v\u0169 kh\u00ed s\u1eafc b\u00e9n. Mi\u1ec7ng c\u00f3 th\u1ec3 l\u00e0m t\u1ed5n th\u01b0\u01a1ng, l\u00e0m \u0111au l\u00f2ng hay th\u1eadm ch\u00ed c\u00f3 th\u1ec3 gi\u1ebft ch\u1ebft ng\u01b0\u1eddi kh\u00e1c. Xin b\u1ea1n h\u00e3y ghi nh\u1edb c\u00e2u n\u00e0y: \u201cN\u00f3i \u00edt, nh\u00ecn v\u00e0 l\u1eafng nghe nhi\u1ec1u\u201d v\u00e0 m\u1ed9t nguy\u00ean t\u1eafc n\u1ed5i ti\u1ebfng trong qu\u1ea3n l\u00fd con ng\u01b0\u1eddi:\u201dM\u1ecdi ng\u01b0\u1eddi th\u01b0\u1eddng kh\u00f4ng quan t\u00e2m \u0111\u1ebfn b\u1ea1n hay c\u00f4ng vi\u1ec7c c\u1ee7a b\u1ea1n cho \u0111\u1ebfn khi h\u1ecd bi\u1ebft b\u1ea1n quan t\u00e2m th\u1ef1c s\u1ef1 \u0111\u1ebfn nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u1ee7a h\u1ecd\u201d. 136","\u0110\u1eaeC NH\u00c2N T\u00c2M * S\u1ef1 im l\u1eb7ng du d\u01b0\u01a1ng h\u01a1n b\u1ea5t c\u1ee9 b\u1ea3n nh\u1ea1c n\u00e0o. - Christina Rossetti * C\u00e0ng trong t\u0129nh l\u1eb7ng, c\u00e0ng nghe \u0111\u01b0\u1ee3c nhi\u1ec1u. - Baba Ram Dass NGUY\u00caN T\u1eaeC 7: 137","","THU H\u00daT S\u1ef0 QUAN T\u00c2M C\u1ee6A NG\u01af\u1edcI KH\u00c1C B\u1ea5t k\u1ef3 ai t\u1eebng c\u00f3 d\u1ecbp ti\u1ebfp x\u00fac v\u1edbi T\u1ed5ng th\u1ed1ng Theodore Roosevelt c\u0169ng \u0111\u1ec1u ng\u1ea1c nhi\u00ean tr\u01b0\u1edbc v\u1ed1n ki\u1ebfn th\u1ee9c uy\u00ean b\u00e1c c\u1ee7a \u00f4ng. D\u00f9 \u0111\u00f3 l\u00e0 m\u1ed9t c\u1eadu b\u00e9 ch\u0103n b\u00f2 Texas hay m\u1ed9t ch\u00ednh kh\u00e1ch New York, m\u1ed9t ng\u01b0\u1eddi hu\u1ea5n luy\u1ec7n ng\u1ef1a hay m\u1ed9t nh\u00e0 ngo\u1ea1i giao, Roosevelt \u0111\u1ec1u bi\u1ebft c\u00e1ch l\u00e0m cho c\u00e2u chuy\u1ec7n tr\u1edf n\u00ean c\u1ef1c k\u1ef3 th\u00fa v\u1ecb. V\u00e0 \u0111\u00e2y l\u00e0 b\u00ed quy\u1ebft c\u1ee7a \u00f4ng: M\u1ed7i khi h\u1eb9n g\u1eb7p ai, \u0111\u00eam h\u00f4m tr\u01b0\u1edbc \u00f4ng th\u1ee9c r\u1ea5t khuya \u0111\u1ec3 t\u00ecm hi\u1ec3u th\u1eadt k\u1ef9 nh\u1eefng v\u1ea5n \u0111\u1ec1 m\u00e0 \u00f4ng bi\u1ebft r\u1eb1ng ng\u01b0\u1eddi kh\u00e1ch \u1ea5y s\u1ebd \u0111\u1eb7c bi\u1ec7t quan t\u00e2m. 139","HOW TO WIN FRIENDS & INFLUENCE PEOPLE Roosevelt c\u0169ng nh\u01b0 t\u1ea5t c\u1ea3 c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o ki\u1ec7t xu\u1ea5t tr\u00ean th\u1ebf gi\u1edbi \u0111\u1ec1u bi\u1ebft r\u1eb1ng, con \u0111\u01b0\u1eddng nhanh nh\u1ea5t d\u1eabn \u0111\u1ebfn tr\u00e1i tim m\u1ed9t ng\u01b0\u1eddi l\u00e0 b\u00e0n lu\u1eadn v\u1ec1 nh\u1eefng \u0111i\u1ec1u ng\u01b0\u1eddi \u1ea5y quan t\u00e2m nh\u1ea5t. Trong ti\u1ec3u lu\u1eadn B\u1ea3n ch\u1ea5t Con ng\u01b0\u1eddi (Human Nature), William Lyon Phelps, gi\u00e1o s\u01b0 v\u0103n h\u1ecdc c\u1ee7a \u0110\u1ea1i h\u1ecdc Yale, \u0111\u00e3 vi\u1ebft: \u201cKhi l\u00ean t\u00e1m, v\u00e0o cu\u1ed1i tu\u1ea7n t\u00f4i th\u01b0\u1eddng \u0111i th\u0103m d\u00ec Libby Linsley \u1edf Stratford. M\u1ed9t t\u1ed1i n\u1ecd, c\u00f3 ng\u01b0\u1eddi \u0111\u00e0n \u00f4ng \u0111\u1ee9ng tu\u1ed5i \u0111\u1ebfn nh\u00e0. Sau khi trao \u0111\u1ed5i c\u00f4ng vi\u1ec7c v\u1edbi d\u00ec, \u00f4ng quay sang tr\u00f2 chuy\u1ec7n c\u00f9ng t\u00f4i. L\u00fac b\u1ea5y gi\u1edd, t\u00f4i \u0111ang say m\u00ea t\u00e0u th\u1ee7y v\u00e0 \u00f4ng \u1ea5y \u0111\u00e3 b\u00e0n lu\u1eadn v\u1edbi t\u00f4i bi\u1ebft bao \u0111i\u1ec1u h\u1ea5p d\u1eabn v\u1ec1 t\u00e0u th\u1ee7y. Sau khi \u00f4ng ra v\u1ec1, t\u00f4i ca ng\u1ee3i \u00f4ng h\u1ebft l\u1eddi. M\u1ed9t con ng\u01b0\u1eddi th\u1eadt \u0111\u1eb7c bi\u1ec7t! D\u00ec t\u00f4i cho bi\u1ebft \u00f4ng l\u00e0 m\u1ed9t lu\u1eadt s\u01b0 \u1edf New York v\u00e0 \u00f4ng ch\u1eb3ng quan t\u00e2m g\u00ec \u0111\u1ebfn t\u00e0u th\u1ee7y c\u1ea3. T\u00f4i h\u1ecfi: \u201cNh\u01b0ng t\u1ea1i sao su\u1ed1t bu\u1ed5i \u00f4ng \u1ea5y ch\u1ec9 n\u00f3i v\u1ec1 t\u00e0u th\u1ee7y ?\u201d. D\u00ec t\u00f4i \u0111\u00e1p: \u201cB\u1edfi v\u00ec \u00f4ng l\u00e0 m\u1ed9t ng\u01b0\u1eddi l\u1ecbch s\u1ef1. \u00d4ng th\u1ea5y ch\u00e1u quan t\u00e2m \u0111\u1ebfn t\u00e0u th\u1ee7y n\u00ean \u00f4ng n\u00f3i v\u1ec1 t\u00e0u th\u1ee7y \u0111\u1ec3 ch\u00e1u vui\u201d. T\u00f4i s\u1ebd kh\u00f4ng bao gi\u1edd qu\u00ean \u0111i\u1ec1u \u0111\u00f3\u201d. Ph\u1ea3i ch\u0103ng \u0111\u00e2y c\u0169ng l\u00e0 m\u1ed9t bi\u1ec7n ph\u00e1p r\u1ea5t h\u1eefu \u00edch trong kinh doanh? D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t minh ch\u1ee9ng kh\u00e1c. \u00d4ng Duvernoy \u0111ang t\u00ecm c\u00e1ch b\u00e1n b\u00e1nh m\u00ec cho m\u1ed9t kh\u00e1ch s\u1ea1n \u1edf New York. Trong su\u1ed1t b\u1ed1n n\u0103m li\u1ec1n, m\u1ed7i tu\u1ea7n \u00f4ng \u0111\u1ec1u \u0111\u1ebfn th\u0103m ng\u01b0\u1eddi ch\u1ee7 kh\u00e1ch s\u1ea1n \u0111\u00f3. \u00d4ng c\u0169ng tham gia c\u00e1c c\u00f4ng t\u00e1c x\u00e3 h\u1ed9i m\u00e0 ng\u01b0\u1eddi \u1ea5y quan t\u00e2m. Th\u1eadm ch\u00ed, \u00f4ng c\u00f2n thu\u00ea ph\u00f2ng ngay trong kh\u00e1ch s\u1ea1n \u0111\u00f3 \u0111\u1ec3 d\u1ec5 ti\u1ebfp c\u1eadn \u0111\u1ed1i t\u01b0\u1ee3ng. Nh\u01b0ng th\u1ea5t b\u1ea1i v\u1eabn ho\u00e0n th\u1ea5t b\u1ea1i. \u00d4ng Duvernoy k\u1ec3 l\u1ea1i c\u00e2u chuy\u1ec7n nh\u01b0 sau: \u201cSau khi nghi\u00ean c\u1ee9u c\u00e1c m\u1ed1i quan h\u1ec7 gi\u1eefa ng\u01b0\u1eddi v\u1edbi ng\u01b0\u1eddi, t\u00f4i quy\u1ebft \u0111\u1ecbnh thay \u0111\u1ed5i 140","\u0110\u1eaeC NH\u00c2N T\u00c2M chi\u1ebfn thu\u1eadt. T\u00f4i c\u1ed1 t\u00ecm hi\u1ec3u \u0111i\u1ec1u m\u00e0 con ng\u01b0\u1eddi \u1ea5y \u01b0a th\u00edch, say m\u00ea. T\u00f4i ph\u00e1t hi\u1ec7n \u00f4ng l\u00e0 h\u1ed9i vi\u00ean c\u1ee7a Hi\u1ec7p h\u1ed9i C\u00e1c nh\u00e0 kinh doanh kh\u00e1ch s\u1ea1n hi\u1ebfu kh\u00e1ch Hoa K\u1ef3 (The Hotel Greeters of America). Kh\u00f4ng ch\u1ec9 th\u1ebf, do t\u00ednh c\u00e1ch s\u00f4i n\u1ed5i, t\u00edch c\u1ef1c, \u00f4ng c\u00f2n \u0111\u01b0\u1ee3c b\u1ea7u l\u00e0m ch\u1ee7 t\u1ecbch Hi\u1ec7p h\u1ed9i n\u00e0y. \u1ede \u0111\u00e2u c\u00f3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a h\u1ed9i, \u1edf \u0111\u00f3 c\u00f3 m\u1eb7t \u00f4ng. Th\u1ebf l\u00e0 h\u00f4m sau \u0111\u1ebfn th\u0103m \u00f4ng, t\u00f4i b\u1eaft \u0111\u1ea7u n\u00f3i \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Hi\u1ec7p h\u1ed9i. \u00d4ng h\u00e0o h\u1ee9ng tr\u00f2 chuy\u1ec7n v\u1edbi t\u00f4i su\u1ed1t n\u1eeda gi\u1edd \u0111\u1ed3ng h\u1ed3 v\u1ec1 h\u1ed9i. T\u00f4i c\u00f3 th\u1ec3 th\u1ea5y r\u00f5 r\u00e0ng r\u1eb1ng h\u1ed9i n\u00e0y kh\u00f4ng nh\u1eefng l\u00e0 \u0111i\u1ec1u \u00f4ng \u01b0a th\u00edch, m\u00e0 n\u00f3 c\u00f2n l\u00e0 kh\u00e1t v\u1ecdng c\u1ee7a \u0111\u1eddi \u00f4ng. Tr\u01b0\u1edbc khi t\u00f4i r\u1eddi kh\u1ecfi v\u0103n ph\u00f2ng, \u00f4ng \u0111\u00e3 cho ph\u00e9p t\u00f4i tr\u1edf th\u00e0nh m\u1ed9t th\u00e0nh vi\u00ean c\u1ee7a t\u1ed5 ch\u1ee9c n\u00e0y. Trong su\u1ed1t cu\u1ed9c ti\u1ebfp x\u00fac, t\u00f4i kh\u00f4ng n\u00f3i m\u1ed9t l\u1eddi n\u00e0o v\u1ec1 b\u00e1nh m\u00ec. Nh\u01b0ng v\u00e0i ng\u00e0y sau, vi\u00ean qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n \u0111\u00f3 g\u1ecdi \u0111i\u1ec7n tho\u1ea1i m\u1eddi t\u00f4i mang c\u00e1c m\u1eabu b\u00e1nh m\u00ec v\u00e0 b\u1ea3ng gi\u00e1 \u0111\u1ebfn. \u201cKh\u00f4ng bi\u1ebft \u00f4ng \u0111\u00e3 l\u00e0m g\u00ec m\u00e0 \u00f4ng \u1ea5y c\u1ee9 nh\u1eafc \u00f4ng m\u00e3i, \u00f4ng \u1ea5y qu\u00fd \u00f4ng l\u1eafm\u201d, vi\u00ean qu\u1ea3n l\u00fd n\u00f3i v\u1edbi t\u00f4i nh\u01b0 th\u1ebf. Th\u1ebf \u0111\u1ea5y! B\u1ed1n n\u0103m tr\u1eddi ch\u1ea1y \u0111\u00f4n ch\u1ea1y \u0111\u00e1o qu\u1ea3ng c\u00e1o s\u1ea3n ph\u1ea9m kh\u00f4ng b\u1eb1ng n\u1eeda gi\u1edd b\u00e0n lu\u1eadn v\u1ec1 ch\u1ee7 \u0111\u1ec1 y\u00eau th\u00edch c\u1ee7a \u0111\u1ed1i t\u00e1c\u201d. 141","HOW TO WIN FRIENDS & INFLUENCE PEOPLE * M\u1ed9t l\u1eddi n\u00f3i b\u1ea5t c\u1ea9n, thi\u1ebfu suy ngh\u0129 c\u00f3 th\u1ec3 l\u00e0m m\u1ea5t thi\u1ec7n c\u1ea3m, g\u00e2y ra b\u1ea5t h\u00f2a. M\u1ed9t l\u1eddi \u0111\u1ed9c \u00e1c c\u00f3 th\u1ec3 l\u00e0m t\u1ed5n th\u01b0\u01a1ng m\u1ed9t t\u00e2m h\u1ed3n. M\u1ed9t l\u1eddi \u0111\u00fang l\u00fac c\u00f3 th\u1ec3 mang l\u1ea1i b\u00ecnh an. M\u1ed9t l\u1eddi y\u00eau th\u01b0\u01a1ng c\u00f3 th\u1ec3 \u0111em l\u1ea1i h\u1ea1nh ph\u00fac th\u1eadt s\u1ef1. V\u00e0 c\u00f3 nh\u1eefng l\u1eddi n\u00f3i c\u00f3 th\u1ec3 c\u1ee9u \u0111\u01b0\u1ee3c m\u1ed9t con ng\u01b0\u1eddi. NGUY\u00caN T\u1eaeC 8: 142","\u0110\u1ec2 NG\u01af\u1edcI KH\u00c1C Y\u00caU TH\u00cdCH B\u1ea0N NGAY L\u1eacP T\u1ee8C M\u1ed9t l\u1ea7n, khi \u0111ang x\u1ebfp h\u00e0ng ch\u1edd g\u1eedi th\u01b0 b\u1ea3o \u0111\u1ea3m \u1edf b\u01b0u \u0111i\u1ec7n, t\u00f4i nh\u1eadn th\u1ea5y m\u1ed9t nh\u00e2n vi\u00ean \u0111\u1ee9ng sau qu\u1ea7y ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng tr\u00f4ng r\u1ea5t ch\u00e1n n\u1ea3n. T\u00f4i th\u1eed ngh\u0129 v\u1ec1 c\u00e1c c\u00f4ng vi\u1ec7c th\u01b0\u1eddng ng\u00e0y c\u1ee7a anh: c\u00e2n c\u00e1c phong b\u00ec, d\u00e1n nh\u1eefng con tem, th\u1ed1i l\u1ea1i ti\u1ec1n l\u1ebb v\u00e0 trao bi\u00ean lai cho kh\u00e1ch. M\u1ecdi th\u1ee9 c\u1ee9 l\u1eb7p \u0111i l\u1eb7p l\u1ea1i \u0111\u01a1n \u0111i\u1ec7u h\u1ebft n\u0103m n\u00e0y sang n\u0103m kh\u00e1c th\u00ec l\u00e0m sao anh ta kh\u00f4ng ch\u00e1n ng\u00e1n cho \u0111\u01b0\u1ee3c. Th\u1ebf l\u00e0 t\u00f4i t\u1ef1 nh\u1ee7: \u201cM\u00ecnh s\u1ebd th\u1eed l\u00e0m cho anh ch\u00e0ng n\u00e0y vui l\u00ean xem sao\u201d. \u0110\u1ec3 l\u00e0m \u0111i\u1ec1u \u0111\u00f3, t\u00f4i c\u1ea7n n\u00f3i m\u1ed9t \u0111i\u1ec1u g\u00ec \u0111\u00f3 th\u1eadt 143","HOW TO WIN FRIENDS & INFLUENCE PEOPLE th\u00fa v\u1ecb, d\u0129 nhi\u00ean kh\u00f4ng ph\u1ea3i v\u1ec1 t\u00f4i m\u00e0 v\u1ec1 anh ta. T\u00f4i quan s\u00e1t v\u00e0 m\u1ed9t \u00fd t\u01b0\u1edfng hi\u1ec7n ra. Khi anh \u0111ang c\u00e2n phong th\u01b0 t\u00f4i g\u1eedi, t\u00f4i n\u00f3i: \u201c\u01af\u1edbc g\u00ec t\u00f4i c\u00f3 m\u00e1i t\u00f3c \u0111\u1eb9p nh\u01b0 t\u00f3c c\u1ee7a anh\u201d. Anh ta ng\u1ea9ng l\u00ean, h\u01a1i ng\u1ea1c nhi\u00ean, g\u01b0\u01a1ng m\u1eb7t b\u1ed7ng d\u00e3n ra v\u1edbi n\u1ee5 c\u01b0\u1eddi r\u1ed9ng m\u1edf v\u00e0 tr\u1ea3 l\u1eddi khi\u00eam t\u1ed1n: \u201cC\u1ea3m \u01a1n \u00f4ng, h\u00f4m nay n\u00f3 kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1eb9p nh\u01b0 m\u1ecdi ng\u00e0y!\u201d. T\u00f4i cam \u0111oan r\u1eb1ng m\u00e1i t\u00f3c c\u1ee7a anh ta r\u1ea5t \u0111\u1eb9p, n\u00f3 t\u1ea1o cho anh ta m\u1ed9t n\u00e9t nam t\u00ednh th\u1eadt \u0111\u1eb7c bi\u1ec7t v\u00e0 anh ta \u0111\u00e3 r\u1ea5t vui. Ch\u00fang t\u00f4i ti\u1ebfp t\u1ee5c cu\u1ed9c tr\u00f2 chuy\u1ec7n, cu\u1ed1i c\u00f9ng anh ta ti\u1ebft l\u1ed9 m\u1ed9t c\u00e1ch vui v\u1ebb: \u201cC\u00f3 nhi\u1ec1u ng\u01b0\u1eddi khen t\u00f3c t\u00f4i r\u1ed3i \u0111\u1ea5y!\u201d. T\u00f4i ch\u1eafc r\u1eb1ng h\u00f4m \u0111\u00f3 ch\u00e0ng thanh ni\u00ean n\u00e0y \u0111i \u0103n tr\u01b0a v\u1edbi \u0111\u1ea7u ng\u1ea9ng cao \u0111\u1ea7y t\u1ef1 h\u00e0o v\u00e0 h\u1eb3n l\u00e0 khi v\u1ec1 nh\u00e0 anh ta s\u1ebd k\u1ec3 v\u1edbi v\u1ee3 m\u00ecnh \u0111i\u1ec1u \u0111\u00f3 trong b\u1eefa c\u01a1m t\u1ed1i. Ch\u1eafc r\u1eb1ng anh ch\u00e0ng s\u1ebd nh\u00ecn v\u00e0o g\u01b0\u01a1ng v\u00e0 t\u1ef1 h\u00e0o n\u00f3i v\u1edbi ch\u00ednh m\u00ecnh: \u201cQu\u1ea3 l\u00e0 m\u00ecnh c\u00f3 m\u00e1i t\u00f3c th\u1eadt phong \u0111\u1ed9!\u201d. T\u00f4i \u0111\u00e3 k\u1ec3 c\u00e2u chuy\u1ec7n n\u00e0y m\u1ed9t l\u1ea7n tr\u01b0\u1edbc c\u00f4ng ch\u00fang, v\u00e0 sau \u0111\u00f3 m\u1ed9t ng\u01b0\u1eddi h\u1ecfi t\u00f4i: \u201c\u00d4ng mu\u1ed1n \u0111\u01b0\u1ee3c g\u00ec \u1edf ng\u01b0\u1eddi \u1ea5y?\u201d. T\u00f4i mu\u1ed1n \u0111\u01b0\u1ee3c g\u00ec \u1edf ng\u01b0\u1eddi \u1ea5y khi l\u00e0m \u0111i\u1ec1u \u0111\u00f3 \u01b0? N\u1ebfu nh\u01b0 ch\u00fang ta \u00edch k\u1ef7 m\u1ed9t c\u00e1ch \u0111\u00e1ng khinh b\u1ec9 \u0111\u1ebfn n\u1ed7i kh\u00f4ng th\u1ec3 chia s\u1ebb \u0111\u01b0\u1ee3c m\u1ed9t \u00edt h\u1ea1nh ph\u00fac v\u00e0 t\u1eb7ng m\u1ed9t l\u1eddi khen ng\u1ee3i th\u00e0nh th\u1ef1c m\u00e0 kh\u00f4ng m\u01b0u c\u1ea7u l\u1ee3i \u00edch cho ri\u00eang m\u00ecnh, n\u1ebfu nh\u01b0 t\u00e2m h\u1ed3n ch\u00fang ta kh\u00f4ng l\u1edbn h\u01a1n nh\u1eefng m\u1ee5c \u0111\u00edch, v\u1ee5 l\u1ee3i, th\u00ec ch\u1eafc ch\u1eafn ch\u00fang ta s\u1ebd th\u1ea5t b\u1ea1i v\u00e0 r\u1ea5t \u0111\u00e1ng b\u1ecb th\u1ea5t b\u1ea1i. Th\u1eadt l\u00f2ng, t\u00f4i c\u0169ng mu\u1ed1n \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ed9t \u0111i\u1ec1u t\u1eeb vi\u1ec7c n\u00e0y. T\u00f4i mu\u1ed1n m\u1ed9t \u0111i\u1ec1u v\u00f4 gi\u00e1. V\u00e0, t\u00f4i \u0111\u00e3 c\u00f3 \u0111\u01b0\u1ee3c n\u00f3. \u0110\u00f3 l\u00e0 c\u1ea3m gi\u00e1c cao qu\u00fd r\u1eb1ng m\u00ecnh \u0111\u00e3 l\u00e0m \u0111\u01b0\u1ee3c m\u1ed9t \u0111i\u1ec1u c\u00f3 \u00edch cho ng\u01b0\u1eddi kh\u00e1c m\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i \u0111\u01b0\u1ee3c \u0111\u1ec1n \u0111\u00e1p. Khi cho \u0111i b\u1eb1ng t\u1ea5t c\u1ea3 t\u1ea5m l\u00f2ng, t\u00f4i c\u1ea3m th\u1ea5y m\u00ecnh \u0111\u00e3 nh\u1eadn l\u1ea1i nhi\u1ec1u h\u01a1n th\u1ebf. 144","\u0110\u1eaeC NH\u00c2N T\u00c2M C\u00f3 m\u1ed9t quy t\u1eafc h\u1ebft s\u1ee9c quan tr\u1ecdng trong vi\u1ec7c \u0111\u1ed1i nh\u00e2n x\u1eed th\u1ebf. N\u1ebfu ch\u1ecbu tu\u00e2n th\u1ee7 quy t\u1eafc n\u00e0y th\u00ec h\u1ea7u nh\u01b0 ch\u00fang ta s\u1ebd kh\u00f4ng bao gi\u1edd g\u1eb7p r\u1eafc r\u1ed1i trong giao ti\u1ebfp, s\u1ebd c\u00f3 v\u00f4 s\u1ed1 b\u1ea1n b\u00e8 v\u00e0 s\u1ebd lu\u00f4n h\u1ea1nh ph\u00fac. C\u00f2n ng\u01b0\u1ee3c l\u1ea1i, vi ph\u1ea1m quy t\u1eafc n\u00e0y, b\u1ea1n s\u1ebd g\u1eb7p kh\u00f3 kh\u0103n tri\u1ec1n mi\u00ean. Quy t\u1eafc \u1ea5y l\u00e0: \u201cLu\u00f4n lu\u00f4n l\u00e0m cho ng\u01b0\u1eddi kh\u00e1c c\u1ea3m th\u1ea5y h\u1ecd quan tr\u1ecdng\u201c. William James n\u00f3i: \u201cNguy\u00ean t\u1eafc s\u00e2u xa nh\u1ea5t trong b\u1ea3n ch\u1ea5t con ng\u01b0\u1eddi l\u00e0 s\u1ef1 th\u00e8m kh\u00e1t \u0111\u01b0\u1ee3c khen ng\u1ee3i.\u201d \u0110\u00e2y ch\u00ednh l\u00e0 \u0111i\u1ec1u khi\u1ebfn con ng\u01b0\u1eddi tr\u1edf n\u00ean kh\u00e1c bi\u1ec7t v\u1edbi mu\u00f4n lo\u00e0i v\u00e0 th\u00fac \u0111\u1ea9y n\u1ec1n v\u0103n minh nh\u00e2n lo\u1ea1i ph\u00e1t tri\u1ec3n. Nh\u1eefng cu\u1ed9c nghi\u00ean c\u1ee9u c\u1ee7a c\u00e1c tri\u1ebft gia trong nhi\u1ec1u th\u1eadp k\u1ef7 qua v\u1ec1 quan h\u1ec7 gi\u1eefa ng\u01b0\u1eddi v\u1edbi ng\u01b0\u1eddi \u0111\u1ec1u d\u1eabn \u0111\u1ebfn m\u1ed9t nguy\u00ean t\u1eafc \u1ee9ng x\u1eed quan tr\u1ecdng. Zoroaster \u0111\u00e3 d\u1ea1y nguy\u00ean t\u1eafc n\u00e0y cho c\u00e1c m\u00f4n \u0111\u1ec7 c\u1ee7a m\u00ecnh \u1edf Iran c\u00e1ch \u0111\u00e2y hai m\u01b0\u01a1i l\u0103m th\u1ebf k\u1ef7. Kho\u1ea3ng m\u1ed9t th\u1ebf k\u1ef7 sau \u0111\u00f3, c\u0169ng nguy\u00ean t\u1eafc \u1ea5y, L\u00e3o T\u1eed r\u1ed3i Kh\u1ed5ng T\u1eed \u0111\u00e3 truy\u1ec1n gi\u1ea3ng \u1edf Trung Qu\u1ed1c. \u0110\u1ee9c Ph\u1eadt \u0111\u00e3 thuy\u1ebft gi\u1ea3ng ch\u00e2n l\u00fd \u0111\u00f3 b\u00ean b\u1edd s\u00f4ng H\u1eb1ng n\u0103m tr\u0103m n\u0103m tr\u01b0\u1edbc C\u00f4ng nguy\u00ean. Kinh s\u00e1ch \u1ea4n \u0110\u1ed9 gi\u00e1o \u0111\u1ec1 c\u1eadp t\u01b0 t\u01b0\u1edfng n\u00e0y m\u1ed9t ng\u00e0n n\u0103m tr\u01b0\u1edbc \u0111\u00f3. V\u00e0 c\u00e1ch \u0111\u00e2y hai m\u01b0\u01a1i th\u1ebf k\u1ef7, tr\u00ean nh\u1eefng ng\u1ecdn \u0111\u1ed3i \u1edf Do Th\u00e1i, Ch\u00faa Jesus c\u0169ng truy\u1ec1n gi\u1ea3ng ch\u00ednh \u0111i\u1ec1u \u1ea5y. Nguy\u00ean t\u1eafc c\u00f3 l\u1ebd quan tr\u1ecdng nh\u1ea5t \u1ea5y c\u1ee7a nh\u00e2n gian c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u00f3m g\u1ecdn nh\u01b0 sau: \u201cH\u00e3y \u0111\u1ed1i x\u1eed v\u1edbi ng\u01b0\u1eddi kh\u00e1c theo c\u00e1ch m\u00ecnh mu\u1ed1n \u0111\u01b0\u1ee3c \u0111\u1ed1i x\u1eed\u201d. Ai c\u0169ng mu\u1ed1n \u0111\u01b0\u1ee3c t\u00e1n th\u00e0nh, \u0111\u01b0\u1ee3c th\u1eeba nh\u1eadn gi\u00e1 tr\u1ecb c\u1ee7a b\u1ea3n th\u00e2n. Ai c\u0169ng mu\u1ed1n c\u00f3 c\u1ea3m gi\u00e1c m\u00ecnh th\u1eadt quan tr\u1ecdng trong th\u1ebf gi\u1edbi ch\u1eadt h\u1eb9p n\u00e0y. Ai c\u0169ng mu\u1ed1n \u0111\u01b0\u1ee3c ng\u01b0\u1eddi th\u00e2n, b\u1ea1n b\u00e8 hay c\u00e1c \u0111\u1ed1i t\u00e1c \u201ckhen ng\u1ee3i ch\u00e2n th\u00e0nh v\u00e0 th\u1eadt l\u00f2ng\u201d ch\u1ee9 kh\u00f4ng 145","HOW TO WIN FRIENDS & INFLUENCE PEOPLE mu\u1ed1n nghe nh\u1eefng l\u1eddi n\u1ecbnh h\u00f3t, gi\u1ea3 d\u1ed1i. T\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi ch\u00fang ta \u0111\u1ec1u mu\u1ed1n th\u1ebf. V\u1eady ch\u00fang ta h\u00e3y tu\u00e2n theo nguy\u00ean t\u1eafc v\u00e0ng n\u00eau tr\u00ean, v\u00e0 cho \u0111i \u0111i\u1ec1u ch\u00fang ta mu\u1ed1n nh\u1eadn t\u1eeb ng\u01b0\u1eddi kh\u00e1c. V\u1eady n\u00ean l\u00e0m \u0111i\u1ec1u \u0111\u00f3 \u1edf \u0111\u00e2u? V\u00e0o l\u00fac n\u00e0o? C\u00e2u tr\u1ea3 l\u1eddi l\u00e0: B\u1ea5t c\u1ee9 \u0111\u00e2u, b\u1ea5t c\u1ee9 l\u00fac n\u00e0o. David G. Smith \u1edf Eau Claire, Wisconsin, n\u00f3i chuy\u1ec7n tr\u01b0\u1edbc l\u1edbp ch\u00fang t\u00f4i c\u00e1ch \u00f4ng x\u1eed l\u00fd m\u1ed9t t\u00ecnh hu\u1ed1ng t\u1ebf nh\u1ecb khi ng\u01b0\u1eddi ta y\u00eau c\u1ea7u \u00f4ng \u0111\u1ea3m nhi\u1ec7m vi\u1ec7c ph\u1ee5c v\u1ee5 \u0103n u\u1ed1ng t\u1ea1i m\u1ed9t bu\u1ed5i h\u00f2a nh\u1ea1c t\u1eeb thi\u1ec7n. \u201cV\u00e0o \u0111\u00eam h\u00f2a nh\u1ea1c, khi t\u1edbi n\u01a1i, t\u00f4i th\u1ea5y hai b\u00e0 \u0111\u1ee9ng tu\u1ed5i v\u1edbi v\u1ebb m\u1eb7t r\u1ea5t kh\u00f3 ch\u1ecbu \u0111ang \u0111\u1ee9ng c\u1ea1nh qu\u1ea7y gi\u1ea3i kh\u00e1t. Trong khi t\u00f4i \u0111ang suy ngh\u0129 xem n\u00ean l\u00e0m g\u00ec, m\u1ed9t ng\u01b0\u1eddi thu\u1ed9c ban t\u00e0i tr\u1ee3 xu\u1ea5t hi\u1ec7n, trao cho t\u00f4i m\u1ed9t h\u1ed9p ti\u1ec1n v\u00e0 c\u1ea3m \u01a1n t\u00f4i \u0111\u00e3 nh\u1eadn nhi\u1ec7m v\u1ee5 n\u00e0y. B\u00e0 gi\u1edbi thi\u1ec7u t\u00f4i v\u1edbi Rose v\u00e0 Jane - ch\u00ednh l\u00e0 hai ng\u01b0\u1eddi ph\u1ee5 n\u1eef cau c\u00f3 m\u00e0 t\u00f4i \u0111\u00e3 nh\u00ecn th\u1ea5y - s\u1ebd h\u1ed7 tr\u1ee3 t\u00f4i. N\u00f3i xong b\u00e0 v\u1ed9i b\u01b0\u1edbc \u0111i \u0111\u1ec3 l\u1ea1i ba con ng\u01b0\u1eddi v\u1edbi m\u1ed9t b\u1ea7u kh\u00f4ng kh\u00ed im l\u1eb7ng n\u1eb7ng n\u1ec1. Bi\u1ebft r\u1eb1ng gi\u1eef ti\u1ec1n l\u00e0 m\u1ed9t c\u00f4ng vi\u1ec7c th\u1ec3 hi\u1ec7n h\u00ecnh th\u1ee9c quy\u1ec1n l\u1ef1c n\u00ean t\u00f4i trao c\u00e1i h\u1ed9p cho Rose v\u00e0 gi\u1ea3i th\u00edch r\u1eb1ng t\u00f4i kh\u00f4ng th\u1ec3 gi\u1eef ti\u1ec1n l\u00fac n\u00e0y, t\u00f4i ngh\u0129 n\u1ebfu b\u00e0 gi\u1eef th\u00ec s\u1ebd t\u1ed1t h\u01a1n. R\u1ed3i t\u00f4i \u0111\u1ec1 ngh\u1ecb Jane r\u1eb1ng, b\u00e0 n\u00ean h\u01b0\u1edbng d\u1eabn cho hai c\u00f4 g\u00e1i \u0111\u00e3 t\u1eebng l\u00e0m vi\u1ec7c \u1edf qu\u1ea7y gi\u1ea3i kh\u00e1t kia c\u00e1ch s\u1eed d\u1ee5ng chi\u1ebfc m\u00e1y l\u00e0m soda v\u00e0 t\u00f4i nh\u1edd b\u00e0 ch\u1ecbu tr\u00e1ch nhi\u1ec7m gi\u00fap ph\u1ea7n n\u00e0y lu\u00f4n. T\u1ed1i h\u00f4m \u1ea5y Rose th\u00edch th\u00fa t\u00ednh ti\u1ec1n, Jane t\u1ef1 h\u00e0o ch\u1ec9 huy c\u00e1c c\u00f4 ph\u1ee5c v\u1ee5 c\u00f2n t\u00f4i an nh\u00e0n th\u01b0\u1edfng th\u1ee9c h\u00f2a nh\u1ea1c.\u201d B\u1ea1n kh\u00f4ng ph\u1ea3i \u0111\u1ee3i cho \u0111\u1ebfn khi m\u00ecnh l\u00e0 \u0111\u1ea1i s\u1ee9 Ph\u00e1p hay 146","\u0110\u1eaeC NH\u00c2N T\u00c2M ch\u1ee7 t\u1ecbch h\u1ed9i \u0111\u1ed3ng qu\u1ea3n tr\u1ecb m\u1edbi s\u1eed d\u1ee5ng c\u00e1ch x\u1eed th\u1ebf \u0111\u01a1n gi\u1ea3n n\u00e0y. B\u1ea1n c\u00f3 th\u1ec3 l\u00e0m n\u00ean nh\u1eefng chuy\u1ec7n phi th\u01b0\u1eddng m\u1ed7i ng\u00e0y v\u1edbi tri\u1ebft l\u00fd \u1ea5y. N\u1ebfu nh\u01b0 c\u00f4 ph\u1ee5c v\u1ee5 mang \u0111\u1ebfn m\u00f3n \u1edbt tr\u00e1i trong khi b\u1ea1n \u0111\u00e3 y\u00eau c\u1ea7u \u1edbt xay th\u00ec n\u00ean n\u00f3i: \u201cT\u00f4i r\u1ea5t ti\u1ebfc \u0111\u00e3 l\u00e0m phi\u1ec1n c\u00f4, nh\u01b0ng t\u00f4i th\u00edch \u1edbt xay h\u01a1n\u201d. Ch\u1eafc h\u1eb3n c\u00f4 \u1ea5y s\u1ebd tr\u1ea3 l\u1eddi: \u201cKh\u00f4ng sao \u0111\u00e2u \u1ea1\u201d v\u00e0 vui v\u1ebb \u0111\u1ed5i ngay cho b\u1ea1n b\u1edfi v\u00ec c\u00f4 c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng. \u201cT\u00f4i r\u1ea5t ng\u1ea1i l\u00e0m phi\u1ec1n \u00f4ng. \u00d4ng ch\u1ecbu kh\u00f3 l\u00e0m gi\u00fap\u2026?\u201d, \u201c\u00d4ng c\u00f3 th\u1ec3 vui l\u00f2ng\u2026?\u201d, \u201c\u00d4ng c\u00f3 phi\u1ec1n kh\u00f4ng n\u1ebfu\u2026?\u201d, \u201cC\u1ea3m \u01a1n.\u201d, nh\u1eefng l\u1eddi n\u00f3i l\u1ecbch s\u1ef1 s\u1ebd \u0111\u00e1nh tan s\u1ef1 \u0111\u01a1n \u0111i\u1ec7u c\u1ee7a cu\u1ed9c s\u1ed1ng h\u00e0ng ng\u00e0y. Ngo\u00e0i ra, \u0111\u00f3 c\u00f2n l\u00e0 bi\u1ec3u hi\u1ec7n c\u1ee7a ng\u01b0\u1eddi l\u1ecbch s\u1ef1 v\u00e0 c\u00f3 v\u0103n h\u00f3a. Ta h\u00e3y l\u1ea5y m\u1ed9t minh h\u1ecda kh\u00e1c t\u1eeb c\u00e2u chuy\u1ec7n c\u1ee7a nh\u00e0 v\u0103n Hall Caine, t\u00e1c gi\u1ea3 nh\u1eefng ti\u1ec3u thuy\u1ebft nh\u01b0 The Christian, The Deemster, The Manxman, nh\u1eefng t\u00e1c ph\u1ea9m b\u00e1n ch\u1ea1y nh\u1ea5t trong n\u1eeda \u0111\u1ea7u th\u1ebf k\u1ef7 20. H\u00e0ng tri\u1ec7u ng\u01b0\u1eddi \u0111\u00e3 \u0111\u1ecdc ti\u1ec3u thuy\u1ebft c\u1ee7a \u00f4ng. \u00d4ng l\u00e0 con m\u1ed9t ng\u01b0\u1eddi th\u1ee3 r\u00e8n, h\u1ecdc ch\u01b0a h\u1ebft l\u1edbp t\u00e1m, nh\u01b0ng cho \u0111\u1ebfn khi m\u1ea5t, \u00f4ng v\u1eabn l\u00e0 nh\u00e0 v\u0103n gi\u00e0u c\u00f3 nh\u1ea5t trong c\u00e1c nh\u00e0 v\u0103n \u0111\u01b0\u01a1ng th\u1eddi. C\u00e2u chuy\u1ec7n nh\u01b0 sau: Hall Caine th\u00edch sonnet(15) v\u00e0 ballad(16) cho n\u00ean \u00f4ng \u0111\u1ecdc ng\u1ea5u nghi\u1ebfn to\u00e0n b\u1ed9 th\u01a1 c\u1ee7a Dante Gabriel Rossetti(17). Th\u1eadm ch\u00ed, \u00f4ng c\u00f2n vi\u1ebft m\u1ed9t b\u00e0i ca ng\u1ee3i Rossetti v\u00e0 g\u1eedi (15) Sonnet: Lo\u1ea1i th\u01a1 14 c\u00e2u ra \u0111\u1eddi t\u1eeb th\u1ebf k\u1ef7 13, c\u00f3 l\u1ed1i gieo v\u1ea7n theo m\u1ed9t c\u1ea5u tr\u00fac r\u1ea5t ch\u1eb7t ch\u1ebd. (16) Ballad: Lo\u1ea1i th\u01a1 \u0111\u01b0\u1ee3c tr\u00ecnh b\u00e0y nh\u01b0 nh\u1ea1c, th\u01b0\u1eddng l\u00e0 m\u1ed9t c\u00e2u chuy\u1ec7n \u0111\u01b0\u1ee3c k\u1ec3 l\u1ea1i qua m\u1ed9t b\u00e0i h\u00e1t. (17) Dante Gabriel Rossetti (1828 \u2013 1882): Nh\u00e0 th\u01a1, nh\u00e0 danh h\u1ecda, d\u1ecbch gi\u1ea3 ng\u01b0\u1eddi Anh. 147","HOW TO WIN FRIENDS & INFLUENCE PEOPLE m\u1ed9t b\u1ea3n cho ch\u00ednh Rossetti. Rossetti r\u1ea5t c\u1ea3m k\u00edch v\u00e0 ngh\u0129: \u201cCh\u00e0ng trai n\u00e0o c\u1ea3m nh\u1eadn t\u00e0i n\u0103ng m\u00ecnh tinh t\u1ebf nh\u01b0 v\u1eady h\u1eb3n ph\u1ea3i th\u00f4ng minh l\u1eafm \u0111\u00e2y\u201d. Th\u1ebf l\u00e0 Rossetti m\u1eddi ch\u00e0ng trai \u1ea5y \u0111\u1ebfn Lu\u00e2n \u0110\u00f4n l\u00e0m th\u01b0 k\u00fd cho \u00f4ng. \u0110\u00f3 l\u00e0 b\u01b0\u1edbc ngo\u1eb7t quan tr\u1ecdng trong cu\u1ed9c \u0111\u1eddi c\u1ee7a Hall Caine. \u1ede v\u1ecb tr\u00ed m\u1edbi, \u00f4ng \u0111\u01b0\u1ee3c g\u1eb7p g\u1ee1 r\u1ea5t nhi\u1ec1u v\u0103n ngh\u1ec7 s\u0129 n\u1ed5i ti\u1ebfng th\u1eddi b\u1ea5y gi\u1edd. H\u1ecd \u0111\u00e3 ch\u1ec9 d\u1eabn v\u00e0 khuy\u1ebfn kh\u00edch \u00f4ng b\u01b0\u1edbc v\u00e0o con \u0111\u01b0\u1eddng v\u0103n ch\u01b0\u01a1ng, \u0111\u01b0a t\u00ean tu\u1ed5i \u00f4ng l\u00ean \u0111\u1ec9nh cao c\u1ee7a vinh quang. L\u00e2u \u0111\u00e0i Greeba Castle c\u1ee7a Hall Caine tr\u00ean \u0111\u1ea3o Man sau \u0111\u00f3 tr\u1edf th\u00e0nh m\u1ed9t n\u01a1i \u0111\u01b0\u1ee3c m\u1ec7nh danh l\u00e0 \u201cTh\u00e1nh \u0111\u1ecba Mecca c\u1ee7a ch\u00e2u \u00c2u\u201d thu h\u00fat du kh\u00e1ch t\u1eeb nh\u1eefng \u0111\u1ea5t n\u01b0\u1edbc xa x\u00f4i tr\u00ean kh\u1eafp th\u1ebf gi\u1edbi \u0111\u1ebfn vi\u1ebfng th\u0103m. \u00d4ng \u0111\u1ec3 l\u1ea1i m\u1ed9t t\u00e0i s\u1ea3n tr\u1ecb gi\u00e1 v\u00e0i tri\u1ec7u \u0111\u00f4-la. Ai bi\u1ebft \u0111\u01b0\u1ee3c \u00f4ng c\u00f3 th\u1ec3 \u0111\u00e3 ch\u1ebft l\u1eb7ng l\u1ebd trong ngh\u00e8o kh\u00f3 n\u1ebfu nh\u01b0 kh\u00f4ng bi\u1ec3u l\u1ed9 s\u1ef1 th\u00e1n ph\u1ee5c m\u1ed9t nh\u00e2n v\u1eadt n\u1ed5i ti\u1ebfng b\u1eb1ng b\u00e0i vi\u1ebft \u0111\u00f3. S\u1ee9c m\u1ea1nh, c\u00e1i s\u1ee9c m\u1ea1nh phi th\u01b0\u1eddng c\u1ee7a vi\u1ec7c \u0111\u00e1nh gi\u00e1 ch\u00e2n th\u00e0nh v\u00e0 th\u1ef1c l\u00f2ng l\u00e0 nh\u01b0 th\u1ebf. Rossetti t\u1ef1 xem m\u00ecnh l\u00e0 ng\u01b0\u1eddi quan tr\u1ecdng. \u0110i\u1ec1u n\u00e0y kh\u00f4ng c\u00f3 g\u00ec l\u1ea1, v\u00ec h\u1ea7u h\u1ebft m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u nh\u01b0 th\u1ebf. Cu\u1ed9c \u0111\u1eddi c\u1ee7a nhi\u1ec1u ng\u01b0\u1eddi c\u00f3 th\u1ec3 \u0111\u00e3 thay \u0111\u1ed5i n\u1ebfu nh\u01b0 c\u00f3 m\u1ed9t ai \u0111\u00f3 l\u00e0m cho ng\u01b0\u1eddi \u1ea5y c\u1ea3m th\u1ea5y m\u00ecnh quan tr\u1ecdng. Ronald J. Rowland, v\u1ed1n l\u00e0 m\u1ed9t gi\u00e1m th\u1ecb c\u1ee7a ch\u00fang t\u00f4i h\u1ed3i h\u1ecdc \u1edf California, c\u0169ng l\u00e0 m\u1ed9t gi\u00e1o vi\u00ean d\u1ea1y h\u1ed9i h\u1ecda v\u00e0 th\u1ee7 c\u00f4ng. \u00d4ng k\u1ec3 v\u1edbi t\u00f4i v\u1ec1 m\u1ed9t h\u1ecdc sinh t\u00ean Chris \u1edf l\u1edbp th\u1ee7 c\u00f4ng c\u0103n b\u1ea3n c\u1ee7a \u00f4ng: \u201cChris l\u00e0 m\u1ed9t c\u1eadu b\u00e9 r\u1ea5t nh\u00fat nh\u00e1t, l\u1eb7ng l\u1ebd, thi\u1ebfu t\u1ef1 tin, thu\u1ed9c nh\u00f3m h\u1ecdc sinh kh\u00f4ng g\u00e2y \u0111\u01b0\u1ee3c s\u1ef1 ch\u00fa \u00fd c\u1ee7a gi\u00e1o vi\u00ean \u0111\u1ee9ng l\u1edbp. Nh\u01b0ng t\u00f4i c\u1ea3m th\u1ea5y trong con ng\u01b0\u1eddi c\u1eadu \u1ea5y c\u00f3 m\u1ed9t ng\u1ecdn l\u1eeda \u0111ang nung n\u1ea5u. M\u1ed9t 148"]