Đắc nhân tâm

["B\u00cd M\u1eacT L\u1edaN NH\u1ea4T TRONG PH\u00c9P \u1ee8NG X\u1eec Ch\u1ec9 c\u00f3 m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 nh\u1ea5t \u0111\u1ec3 khi\u1ebfn m\u1ed9t ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n \u0111i\u1ec1u ta mong mu\u1ed1n. V\u00e0, h\u00e3y lu\u00f4n nh\u1edb r\u1eb1ng kh\u00f4ng c\u00f3 c\u00e1ch n\u00e0o kh\u00e1c, n\u1ebfu ch\u00fang ta: * M\u1ed9t tay gi\u1eadt t\u00f3c, tay kia g\u00ed s\u00fang v\u00e0o \u0111\u1ea7u m\u1ed9t ng\u01b0\u1eddi n\u00e0o \u0111\u00f3 v\u00e0 th\u00e9t l\u1edbn: \u201cC\u00f3 bao nhi\u00eau t\u00e0i s\u1ea3n, h\u00e3y \u0111\u01b0a h\u1ebft cho ta!\u201d; * V\u00eanh m\u1eb7t cau c\u00f3 v\u00e0 th\u00e1ch th\u1ee9c nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh: \u201cN\u1ebfu kh\u00f4ng l\u00e0m vi\u1ec7c ch\u0103m ch\u1ec9, t\u00f4i s\u1ebd \u0111u\u1ed5i vi\u1ec7c anh\/ch\u1ecb ngay l\u1eadp t\u1ee9c. Nh\u00ecn ra ngo\u00e0i kia m\u00e0 xem, bi\u1ebft bao nhi\u00eau ng\u01b0\u1eddi mu\u1ed1n \u0111\u01b0\u1ee3c l\u00e0m nh\u00e2n vi\u00ean c\u1ee7a t\u00f4i \u0111\u1ea5y!\u201d; 49","HOW TO WIN FRIENDS & INFLUENCE PEOPLE * C\u1ea7m m\u1ed9t c\u00e2y roi m\u00e2y to v\u00e0 qu\u00e1t con trai: \u201c\u0110\u1ed3 ngu! N\u1ebfu m\u00e0y c\u00f2n ham ch\u01a1i l\u00e0m d\u01a1 b\u1ea9n \u00e1o qu\u1ea7n, tao s\u1ebd cho m\u00e0y 100 roi\u201d. Ch\u00fang ta c\u00f9ng th\u1eed h\u00ecnh dung chuy\u1ec7n g\u00ec s\u1ebd x\u1ea3y ra trong ba tr\u01b0\u1eddng h\u1ee3p tr\u00ean? M\u1eabu s\u1ed1 chung c\u1ee7a c\u1ea3 ba tr\u01b0\u1eddng h\u1ee3p l\u00e0 nh\u1eefng ng\u01b0\u1eddi b\u1ecb ch\u00fang ta \u0111e d\u1ecda s\u1ebd l\u00e0m theo nh\u1eefng g\u00ec \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u. Nh\u01b0ng, quan tr\u1ecdng h\u01a1n c\u1ea3 l\u00e0 h\u1ecd s\u1ebd l\u00e0m v\u1edbi s\u1ef1 ch\u1ecbu \u0111\u1ef1ng, kh\u00f3 ch\u1ecbu, cau c\u00f3 v\u00e0 ph\u1eabn u\u1ea5t. Tr\u01b0\u1eddng h\u1ee3p x\u1ea5u h\u01a1n n\u1eefa l\u00e0 h\u1ecd s\u1ebd l\u00e0m ng\u01b0\u1ee3c l\u1ea1i. Ng\u01b0\u1eddi b\u1ecb g\u00ed s\u00fang c\u00f3 th\u1ec3 qu\u1eadt l\u1ea1i ng\u01b0\u1eddi c\u00f3 s\u00fang, nh\u00e2n vi\u00ean s\u1ebd si\u00eang n\u0103ng tr\u01b0\u1edbc m\u1eb7t v\u00e0 d\u1ed1i tr\u00e1 sau l\u01b0ng ho\u1eb7c \u0111i t\u00ecm m\u1ed9t ch\u1ed7 l\u00e0m kh\u00e1c c\u00f3 \u00f4ng ch\u1ee7 c\u01b0 x\u1eed t\u1ed1t h\u01a1n, c\u00f2n \u0111\u1ee9a b\u00e9 th\u00ec s\u1ebd v\u1eabn tr\u1ed1n \u0111i ch\u01a1i v\u00e0 sau \u0111\u00f3 l\u1ebbn v\u1ec1 nh\u00e0 t\u1eafm r\u1eeda t\u01b0\u01a1m t\u1ea5t tr\u01b0\u1edbc khi b\u1ea1n k\u1ecbp ph\u00e1t hi\u1ec7n ra n\u00f3 \u0111\u00e3 kh\u00f4ng nghe l\u1eddi. Thay v\u00ec c\u01b0\u1ee1ng b\u1ee9c ng\u01b0\u1eddi kh\u00e1c ph\u1ea3i l\u00e0m theo \u00fd m\u00ecnh, c\u00e1ch \u0111\u01a1n gi\u1ea3n h\u01a1n c\u00f3 th\u1ec3 khi\u1ebfn ng\u01b0\u1eddi kh\u00e1c l\u00e0m b\u1ea5t c\u1ee9 \u0111i\u1ec1u g\u00ec ch\u00ednh l\u00e0: H\u00e3y \u0111\u1ec3 h\u1ecd l\u00e0m \u0111i\u1ec1u h\u1ecd mu\u1ed1n. Nh\u00e0 ph\u00e2n t\u00e2m h\u1ecdc l\u1eebng danh Sigmund Freud(4) n\u00f3i r\u1eb1ng: \u201cM\u1ecdi h\u00e0nh \u0111\u1ed9ng c\u1ee7a con ng\u01b0\u1eddi \u0111\u1ec1u xu\u1ea5t ph\u00e1t t\u1eeb hai \u0111\u1ed9ng c\u01a1: ni\u1ec1m ki\u00eau h\u00e3nh c\u1ee7a gi\u1edbi t\u00ednh v\u00e0 s\u1ef1 khao kh\u00e1t \u0111\u01b0\u1ee3c l\u00e0 ng\u01b0\u1eddi quan tr\u1ecdng\u201d. John Dewey(5), m\u1ed9t trong nh\u1eefng nh\u00e0 tri\u1ebft h\u1ecdc s\u00e2u s\u1eafc nh\u1ea5t c\u1ee7a n\u01b0\u1edbc M\u1ef9 l\u1ea1i c\u00f3 c\u00e1ch nh\u00ecn h\u01a1i kh\u00e1c m\u1ed9t ch\u00fat: \u201c\u0110\u1ed9ng c\u01a1 th\u00fac \u0111\u1ea9y s\u00e2u s\u1eafc nh\u1ea5t trong b\u1ea3n ch\u1ea5t con ng\u01b0\u1eddi l\u00e0 s\u1ef1 khao kh\u00e1t \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n m\u00ecnh\u201d. (4) Sigmund Freud (1856 \u2013 1939): B\u00e1c s\u0129 th\u1ea7n kinh, nh\u00e0 t\u00e2m l\u00fd h\u1ecdc, nh\u00e0 ph\u00e2n t\u00e2m h\u1ecdc n\u1ed5i ti\u1ebfng ng\u01b0\u1eddi \u00c1o. (5) John Dewey (1859 \u2013 1952): Nh\u00e0 tri\u1ebft h\u1ecdc, t\u00e2m l\u00fd h\u1ecdc, nh\u00e0 c\u1ea3i c\u00e1ch gi\u00e1o d\u1ee5c n\u1ed5i ti\u1ebfng ng\u01b0\u1eddi M\u1ef9. 50","\u0110\u1eaeC NH\u00c2N T\u00c2M V\u1eady b\u1ea1n khao kh\u00e1t \u0111i\u1ec1u g\u00ec cho m\u00ecnh? Nh\u1eefng \u0111\u00f2i h\u1ecfi m\u00e3nh li\u1ec7t n\u00e0o \u0111ang b\u00f9ng ch\u00e1y trong b\u1ea1n? H\u1ea7u h\u1ebft m\u1ecdi ng\u01b0\u1eddi ch\u00fang ta \u0111\u1ec1u mong mu\u1ed1n nh\u1eefng \u0111i\u1ec1u sau \u0111\u00e2y: 1. C\u00f3 \u0111\u01b0\u1ee3c s\u1ee9c kh\u1ecfe t\u1ed1t v\u00e0 m\u1ed9t cu\u1ed9c s\u1ed1ng b\u00ecnh an 2. C\u00f3 nh\u1eefng m\u00f3n \u0103n m\u00ecnh th\u00edch 3. C\u00f3 gi\u1ea5c ng\u1ee7 ngon 4. C\u00f3 \u0111\u1ea7y \u0111\u1ee7 ti\u1ec1n b\u1ea1c v\u00e0 ti\u1ec7n nghi v\u1eadt ch\u1ea5t 5. C\u00f3 cu\u1ed9c s\u1ed1ng t\u1ed1t \u0111\u1eb9p \u1edf ki\u1ebfp sau 6. \u0110\u01b0\u1ee3c th\u1ecfa m\u00e3n trong cu\u1ed9c s\u1ed1ng t\u00ecnh d\u1ee5c 7. Con c\u00e1i kh\u1ecfe m\u1ea1nh, h\u1ecdc gi\u1ecfi 8. C\u00f3 c\u1ea3m gi\u00e1c m\u00ecnh l\u00e0 ng\u01b0\u1eddi quan tr\u1ecdng H\u1ea7u h\u1ebft m\u1ecdi \u01b0\u1edbc mu\u1ed1n n\u00e0y th\u01b0\u1eddng \u0111\u01b0\u1ee3c th\u1ecfa m\u00e3n, ch\u1ec9 tr\u1eeb m\u1ed9t \u0111i\u1ec1u, m\u00e0 \u0111i\u1ec1u \u1ea5y c\u0169ng s\u00e2u s\u1eafc, c\u1ea5p b\u00e1ch nh\u01b0 th\u1ee9c \u0103n hay gi\u1ea5c ng\u1ee7 nh\u01b0ng l\u1ea1i \u00edt khi \u0111\u01b0\u1ee3c th\u1ecfa m\u00e3n. \u0110\u00f3 l\u00e0 \u0111i\u1ec1u m\u00e0 Freud g\u1ecdi l\u00e0 \u201cs\u1ef1 khao kh\u00e1t \u0111\u01b0\u1ee3c l\u00e0 ng\u01b0\u1eddi quan tr\u1ecdng\u201d hay l\u00e0 \u201cs\u1ef1 khao kh\u00e1t \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n m\u00ecnh\u201d m\u00e0 Dewey c\u00f3 nh\u1eafc t\u1edbi. T\u1ed5ng th\u1ed1ng Lincoln vi\u1ebft: \u201cM\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u th\u00edch \u0111\u01b0\u1ee3c khen ng\u1ee3i\u201d c\u00f2n William James(6) th\u00ec tin r\u1eb1ng: \u201cNguy\u00ean t\u1eafc s\u00e2u s\u1eafc nh\u1ea5t trong b\u1ea3n t\u00ednh con ng\u01b0\u1eddi \u0111\u00f3 l\u00e0 s\u1ef1 th\u00e8m kh\u00e1t \u0111\u01b0\u1ee3c t\u00e1n th\u01b0\u1edfng\u201d. Kh\u00f4ng ph\u1ea3i ch\u1ec9 l\u00e0 \u201cmong mu\u1ed1n\u201d, hay \u201c khao kh\u00e1t\u201d m\u00e0 l\u00e0 \u201cs\u1ef1 th\u00e8m kh\u00e1t\u201d \u0111\u01b0\u1ee3c t\u00e1n (6) William James (1842 \u2013 1910): Nh\u00e0 tri\u1ebft h\u1ecdc, t\u00e2m l\u00fd h\u1ecdc, nh\u00e0 nghi\u00ean c\u1ee9u ch\u1ee7 ngh\u0129a th\u1ef1c d\u1ee5ng n\u1ed5i ti\u1ebfng ng\u01b0\u1eddi M\u1ef9. 51","HOW TO WIN FRIENDS & INFLUENCE PEOPLE th\u01b0\u1edfng. \u201cS\u1ef1 th\u00e8m kh\u00e1t\u201d di\u1ec5n t\u1ea3 m\u1ed9t n\u1ed7i khao kh\u00e1t dai d\u1eb3ng m\u00e0 kh\u00f4ng \u0111\u01b0\u1ee3c th\u1ecfa m\u00e3n. V\u00e0 nh\u1eefng ai c\u00f3 kh\u1ea3 n\u0103ng th\u1ecfa m\u00e3n \u0111\u01b0\u1ee3c s\u1ef1 th\u00e8m kh\u00e1t n\u00e0y m\u1ed9t c\u00e1ch ch\u00e2n th\u00e0nh th\u00ec ng\u01b0\u1eddi \u0111\u00f3 s\u1ebd \u201cki\u1ec3m so\u00e1t\u201d \u0111\u01b0\u1ee3c nh\u1eefng h\u00e0nh vi c\u1ee7a ng\u01b0\u1eddi kh\u00e1c. S\u1ef1 khao kh\u00e1t \u0111\u01b0\u1ee3c c\u1ea3m th\u1ea5y m\u00ecnh quan tr\u1ecdng l\u00e0 m\u1ed9t trong nh\u1eefng kh\u00e1c bi\u1ec7t ch\u1ee7 y\u1ebfu nh\u1ea5t gi\u1eefa con ng\u01b0\u1eddi v\u00e0 nh\u1eefng sinh v\u1eadt kh\u00e1c. Khi t\u00f4i c\u00f2n l\u00e0 m\u1ed9t c\u1eadu b\u00e9 \u1edf v\u00f9ng qu\u00ea Missouri, cha t\u00f4i c\u00f3 nu\u00f4i nh\u1eefng con heo gi\u1ed1ng Duroc - Jersey ng\u1ed9 ngh\u0129nh thu\u1ed9c n\u00f2i m\u1eb7t tr\u1eafng. Ch\u00fang t\u00f4i th\u01b0\u1eddng mang nh\u1eefng ch\u00fa heo n\u00e0y v\u00e0 nh\u1eefng gia s\u00fac kh\u00e1c \u0111\u1ebfn tri\u1ec3n l\u00e3m \u1edf h\u1ed9i ch\u1ee3 \u0111\u1ed3ng qu\u00ea c\u0169ng nh\u01b0 c\u00e1c cu\u1ed9c tri\u1ec3n l\u00e3m gia s\u00fac kh\u1eafp v\u00f9ng Middle West. Ch\u00fang t\u00f4i lu\u00f4n \u0111\u1ee9ng \u0111\u1ea7u c\u00e1c cu\u1ed9c thi v\u1edbi gi\u1ea3i th\u01b0\u1edfng l\u00e0 nh\u1eefng d\u1ea3i b\u0103ng m\u00e0u lam. Cha t\u00f4i th\u01b0\u1eddng g\u1eafn nh\u1eefng d\u1ea3i b\u0103ng n\u00e0y tr\u00ean m\u1ed9t t\u1ea5m v\u1ea3i m\u1ecfng m\u00e0u tr\u1eafng. Khi b\u1ea1n b\u00e8 hay kh\u00e1ch kh\u1ee9a \u0111\u1ebfn th\u0103m nh\u00e0, cha t\u00f4i th\u01b0\u1eddng m\u1edf mi\u1ebfng v\u1ea3i ra khoe. \u00d4ng c\u1ea7m m\u1ed9t \u0111\u1ea7u v\u00e0 t\u00f4i c\u1ea7m \u0111\u1ea7u kia, r\u1ed3i \u00f4ng k\u1ec3 chi ti\u1ebft v\u1edbi m\u1ecdi ng\u01b0\u1eddi v\u1ec1 t\u1eebng gi\u1ea3i th\u01b0\u1edfng v\u1edbi ni\u1ec1m t\u1ef1 h\u00e0o \u00e1nh l\u00ean trong m\u1eaft. Nh\u1eefng ch\u00fa heo ch\u1eb3ng h\u1ec1 quan t\u00e2m \u0111\u1ebfn c\u00e1c gi\u1ea3i th\u01b0\u1edfng m\u00e0 ch\u00fang \u0111\u00e3 gi\u00e0nh \u0111\u01b0\u1ee3c. Nh\u01b0ng cha t\u00f4i th\u00ec c\u00f3. Nh\u1eefng ph\u1ea7n th\u01b0\u1edfng n\u00e0y khi\u1ebfn \u00f4ng c\u1ea3m th\u1ea5y m\u00ecnh quan tr\u1ecdng. N\u1ebfu nh\u01b0 t\u1ed5 ti\u00ean ch\u00fang ta kh\u00f4ng c\u00f3 s\u1ef1 khao kh\u00e1t ch\u00e1y b\u1ecfng l\u00e0 c\u1ea3m th\u1ea5y m\u00ecnh quan tr\u1ecdng th\u00ec s\u1ebd kh\u00f4ng bao gi\u1edd c\u00f3 nh\u1eefng n\u1ec1n v\u0103n minh \u0111\u1ed9c \u0111\u00e1o v\u00e0 lo\u00e0i ng\u01b0\u1eddi ch\u00fang ta ng\u00e0y nay ch\u1eb3ng h\u01a1n g\u00ec nh\u1eefng lo\u00e0i \u0111\u1ed9ng v\u1eadt kh\u00e1c. 52","\u0110\u1eaeC NH\u00c2N T\u00c2M Ch\u00ednh s\u1ef1 khao kh\u00e1t \u0111\u01b0\u1ee3c th\u1ea5y m\u00ecnh quan tr\u1ecdng \u0111\u00e3 khi\u1ebfn m\u1ed9t nh\u00e2n vi\u00ean b\u00e1n t\u1ea1p h\u00f3a \u00edt h\u1ecdc, ngh\u00e8o kh\u1ed5 ch\u1ecbu kh\u00f3 nghi\u00ean c\u1ee9u nh\u1eefng quy\u1ec3n s\u00e1ch lu\u1eadt c\u0169 k\u1ef9 m\u00e0 c\u1eadu t\u00ecnh c\u1edd t\u00ecm th\u1ea5y d\u01b0\u1edbi \u0111\u00e1y m\u1ed9t c\u00e1i th\u00f9ng \u0111\u1ef1ng \u0111\u1ed3 l\u1eb7t v\u1eb7t \u0111\u01b0\u1ee3c c\u1eadu mua l\u1ea1i v\u1edbi gi\u00e1 50 xu. C\u00f3 l\u1ebd c\u00e1c b\u1ea1n \u0111\u00e3 nghe n\u00f3i \u0111\u1ebfn t\u00ean anh ch\u00e0ng b\u00e1n t\u1ea1p h\u00f3a n\u00e0y r\u1ed3i. T\u00ean anh ta l\u00e0 Lincoln. V\u00e0 c\u0169ng ch\u00ednh s\u1ef1 khao kh\u00e1t c\u1ea3m th\u1ea5y m\u00ecnh quan tr\u1ecdng \u0111\u00e3 th\u00fac \u0111\u1ea9y Charles Dickens vi\u1ebft n\u00ean nh\u1eefng ti\u1ec3u thuy\u1ebft b\u1ea5t h\u1ee7. S\u1ef1 khao kh\u00e1t n\u00e0y c\u0169ng l\u00e0 \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 Christopher Wren(7) vi\u1ebft nh\u1eefng b\u1ea3n giao h\u01b0\u1edfng c\u1ee7a m\u00ecnh l\u00ean \u0111\u00e1. V\u00e0 ch\u00ednh s\u1ef1 khao kh\u00e1t \u1ea5y c\u0169ng \u0111\u00e3 gi\u00fap Rockefeller ki\u1ebfm \u0111\u01b0\u1ee3c h\u00e0ng tri\u1ec7u \u0111\u00f4-la m\u00e0 h\u1ea7u nh\u01b0 \u00f4ng ch\u1eb3ng c\u1ea7n d\u00f9ng \u0111\u1ebfn m\u1ed9t \u0111\u1ed3ng trong s\u1ed1 \u0111\u00f3! Khi ch\u00fang ta m\u1eb7c qu\u1ea7n \u00e1o th\u1eddi trang, d\u00f9ng h\u00e0ng hi\u1ec7u, \u0111i nh\u1eefng chi\u1ebfc xe th\u1eddi th\u01b0\u1ee3ng, d\u00f9ng \u0111i\u1ec7n tho\u1ea1i di \u0111\u1ed9ng s\u00e0nh \u0111i\u1ec7u, k\u1ec3 v\u1ec1 nh\u1eefng \u0111\u1ee9a con th\u00f4ng minh, ch\u00ednh l\u00e0 l\u00fac ch\u00fang ta th\u1ec3 hi\u1ec7n s\u1ef1 khao kh\u00e1t \u0111\u01b0\u1ee3c t\u1ecf ra quan tr\u1ecdng tr\u01b0\u1edbc m\u1ecdi ng\u01b0\u1eddi. Tuy nhi\u00ean, n\u1ed7i khao kh\u00e1t n\u00e0y c\u0169ng c\u00f3 m\u1eb7t tr\u00e1i c\u1ee7a n\u00f3. Kh\u00f4ng \u00edt thanh ni\u00ean gia nh\u1eadp c\u00e1c b\u0103ng nh\u00f3m, tham gia nh\u1eefng ho\u1ea1t \u0111\u1ed9ng t\u1ed9i ph\u1ea1m, s\u1eed d\u1ee5ng heroin v\u00e0 thu\u1ed1c l\u1eafc nh\u01b0 \u0111\u1ec3 kh\u1eb3ng \u0111\u1ecbnh m\u00ecnh, \u0111\u1ec3 \u0111\u01b0\u1ee3c x\u00e3 h\u1ed9i nh\u00ecn h\u1ecd nh\u01b0 nh\u1eefng \u201cSi\u00eau nh\u00e2n\u201d. E. P. Mulrooney, \u1ee6y vi\u00ean C\u1ea3nh s\u00e1t New York, cho bi\u1ebft: H\u1ea7u h\u1ebft nh\u1eefng t\u1ed9i ph\u1ea1m tr\u1ebb tu\u1ed5i \u0111\u1ec1u th\u1ec3 hi\u1ec7n c\u00e1i t\u00f4i r\u1ea5t l\u1edbn. Y\u00eau c\u1ea7u \u0111\u1ea7u ti\u00ean c\u1ee7a ch\u00fang sau khi b\u1ecb b\u1eaft giam l\u00e0 \u0111\u00f2i xem nh\u1eefng t\u1edd b\u00e1o t\u01b0\u1eddng thu\u1eadt v\u1ec1 chuy\u1ec7n c\u1ee7a ch\u00fang nh\u01b0 th\u1ebf n\u00e0o. (7) Christopher Wren (1632 - 1723): Ki\u1ebfn tr\u00fac s\u01b0, nh\u00e0 thi\u1ebft k\u1ebf, nh\u00e0 thi\u00ean v\u0103n h\u1ecdc v\u00e0 h\u00ecnh h\u1ecdc ng\u01b0\u1eddi Anh th\u1ebf k\u1ef7 17. \u00d4ng t\u1eebng thi\u1ebft k\u1ebf 53 nh\u00e0 th\u1edd \u1edf Lu\u00e2n \u0110\u00f4n, trong \u0111\u00f3 c\u00f3Th\u00e1nh \u0111\u01b0\u1eddng St .Paul. 53","HOW TO WIN FRIENDS & INFLUENCE PEOPLE Ch\u00ednh c\u00e1ch m\u1ed7i ng\u01b0\u1eddi th\u1ec3 hi\u1ec7n s\u1ef1 quan tr\u1ecdng c\u1ee7a m\u00ecnh n\u00f3i l\u00ean r\u1ea5t r\u00f5 t\u00ednh c\u00e1ch th\u1eadt c\u1ee7a h\u1ecd. John D. Rockefeller t\u00ecm \u0111\u01b0\u1ee3c c\u1ea3m gi\u00e1c v\u1ec1 t\u1ea7m quan tr\u1ecdng c\u1ee7a m\u00ecnh b\u1eb1ng c\u00e1ch \u0111\u00f3ng g\u00f3p ti\u1ec1n \u0111\u1ec3 d\u1ef1ng n\u00ean m\u1ed9t b\u1ec7nh vi\u1ec7n hi\u1ec7n \u0111\u1ea1i \u1edf B\u1eafc Kinh \u0111\u1ec3 ch\u1eefa cho h\u00e0ng tri\u1ec7u ng\u01b0\u1eddi ngh\u00e8o m\u00e0 \u00f4ng ch\u01b0a bao gi\u1edd g\u1eb7p v\u00e0 c\u0169ng ch\u01b0a h\u1ec1 c\u00f3 \u00fd \u0111\u1ecbnh g\u1eb7p. Dillinger th\u00edch c\u00f3 \u0111\u01b0\u1ee3c c\u1ea3m gi\u00e1c v\u1ec1 t\u1ea7m quan tr\u1ecdng c\u1ee7a m\u00ecnh b\u1eb1ng c\u00e1ch gi\u1ebft ng\u01b0\u1eddi c\u01b0\u1edbp c\u1ee7a. Khi b\u1ecb FBI (C\u1ee5c \u0110i\u1ec1u tra Li\u00ean bang M\u1ef9) s\u0103n \u0111u\u1ed5i, h\u1eafn ta \u0111\u00e3 lao v\u00e0o m\u1ed9t trang tr\u1ea1i \u1edf Minnesota v\u00e0 d\u00f5ng d\u1ea1c tuy\u00ean b\u1ed1: \u201cTa ch\u00ednh l\u00e0 Dillinger!\u201d v\u1edbi ni\u1ec1m t\u1ef1 h\u00e0o kh\u00f4ng c\u1ea7n gi\u1ea5u gi\u1ebfm. Th\u1ef1c ra, \u0111\u00e2y l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 r\u1ea5t \u201cng\u01b0\u1eddi\u201d. G\u1ea7n nh\u01b0 ai c\u0169ng th\u1ebf. N\u1ebfu kh\u00f4ng xem s\u1ef1 kh\u00e1t khao \u0111\u01b0\u1ee3c l\u00e0 ng\u01b0\u1eddi quan tr\u1ecdng l\u00e0 m\u1ed9t thu\u1ed9c t\u00ednh c\u1ee7a con ng\u01b0\u1eddi th\u00ec c\u00f3 l\u1ebd nhi\u1ec1u ng\u01b0\u1eddi s\u1ebd kinh ng\u1ea1c khi bi\u1ebft r\u1eb1ng, ngay c\u1ea3 nh\u1eefng nh\u00e2n v\u1eadt n\u1ed5i ti\u1ebfng nh\u1ea5t, nh\u1eefng con ng\u01b0\u1eddi \u0111\u01b0\u1ee3c t\u00f4n vinh nh\u1ea5t trong l\u1ecbch s\u1eed lo\u00e0i ng\u01b0\u1eddi c\u0169ng th\u1ebf. Ng\u01b0\u1eddi ta c\u00f3 th\u1ec3 ng\u1ea1c nhi\u00ean t\u1ef1 h\u1ecfi v\u00ec sao ng\u01b0\u1eddi v\u0129 \u0111\u1ea1i nh\u01b0 George Washington c\u0169ng mu\u1ed1n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 \u201c\u0110\u1ee9c Ng\u00e0i T\u1ed5ng th\u1ed1ng H\u1ee3p Ch\u1ee7ng qu\u1ed1c Hoa K\u1ef3\u201d. Ng\u01b0\u1eddi ta l\u1ea1i th\u1eafc m\u1eafc t\u1ea1i sao m\u1ed9t con ng\u01b0\u1eddi t\u00e0i tr\u00ed nh\u01b0 Christopher Columbus(8) c\u0169ng mu\u1ed1n c\u00f3 \u0111\u01b0\u1ee3c danh hi\u1ec7u \u201cTh\u1ee7y s\u01b0 \u0110\u00f4 \u0111\u1ed1c \u0110\u1ea1i d\u01b0\u01a1ng v\u00e0 Ph\u00f3 v\u01b0\u01a1ng \u1ea4n \u0110\u1ed9\u201d. V\u00e0, ng\u01b0\u1eddi ta s\u1ebd c\u00e0ng ng\u1ea1c nhi\u00ean h\u01a1n n\u1eefa n\u1ebfu bi\u1ebft r\u1eb1ng n\u1eef ho\u00e0ng Catherine v\u0129 \u0111\u1ea1i kh\u00f4ng ch\u1ecbu m\u1edf b\u1ea5t k\u1ef3 b\u1ee9c th\u01b0 n\u00e0o n\u1ebfu kh\u00f4ng c\u00f3 l\u1eddi \u0111\u1ec1 b\u00ean ngo\u00e0i: \u201cK\u00ednh g\u1eedi N\u1eef Ho\u00e0ng Quy\u1ec1n uy\u201d. (8) Christopher Columbus (1451 \u2013 1506): Nh\u00e0 h\u00e0ng h\u1ea3i, nh\u00e0 th\u00e1m hi\u1ec3m ng\u01b0\u1eddi \u00dd, ng\u01b0\u1eddi ph\u00e1t hi\u1ec7n ra ch\u00e2u M\u1ef9 n\u0103m 1492. 54","\u0110\u1eaeC NH\u00c2N T\u00c2M C\u00e1c nh\u00e0 t\u1ef7 ph\u00fa ch\u1ec9 \u0111\u1ed3ng \u00fd t\u00e0i tr\u1ee3 cho cu\u1ed9c vi\u1ec5n chinh c\u1ee7a th\u1ee7y s\u01b0 \u0111\u00f4 \u0111\u1ed1c Byrd \u0111\u1ebfn Nam C\u1ef1c n\u0103m 1928 v\u1edbi y\u00eau c\u1ea7u duy nh\u1ea5t l\u00e0 t\u00ean c\u1ee7a h\u1ecd ph\u1ea3i \u0111\u01b0\u1ee3c \u0111\u1eb7t cho nh\u1eefng d\u00e3y n\u00fai b\u0103ng \u1edf \u0111\u00f3. Victor Hugo kh\u00f4ng khao kh\u00e1t g\u00ec h\u01a1n l\u00e0 th\u00e0nh ph\u1ed1 Paris \u0111\u01b0\u1ee3c \u0111\u1ed5i th\u00e0nh t\u00ean \u00f4ng. Ngay c\u1ea3 Shakespeare, ng\u01b0\u1eddi \u0111\u01b0\u1ee3c m\u1ec7nh danh l\u00e0 ng\u01b0\u1eddi v\u0129 \u0111\u1ea1i nh\u1ea5t trong s\u1ed1 nh\u1eefng ng\u01b0\u1eddi v\u0129 \u0111\u1ea1i, c\u0169ng mu\u1ed1n l\u00e0m v\u1ebb vang th\u00eam t\u00ean tu\u1ed5i c\u1ee7a m\u00ecnh b\u1eb1ng c\u00e1ch xin ho\u00e0ng gia ban cho m\u1ed9t t\u01b0\u1edbc hi\u1ec7u qu\u00fd t\u1ed9c. \u0110\u00f4i khi, c\u00f3 ng\u01b0\u1eddi t\u1ef1 bi\u1ebfn m\u00ecnh th\u00e0nh t\u00e0n t\u1eadt \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c s\u1ef1 th\u01b0\u01a1ng h\u1ea1i, s\u1ef1 quan t\u00e2m c\u1ee7a ng\u01b0\u1eddi kh\u00e1c, \u0111\u1ec3 c\u1ea3m th\u1ea5y m\u00ecnh quan tr\u1ecdng. \u0110\u1ec7 nh\u1ea5t phu nh\u00e2n McKinley t\u00ecm c\u1ea3m gi\u00e1c quan tr\u1ecdng b\u1eb1ng c\u00e1ch b\u1eaft ch\u1ed3ng b\u00e0, T\u1ed5ng th\u1ed1ng William McKinley c\u1ee7a M\u1ef9, m\u1ed7i ng\u00e0y ph\u1ea3i t\u1ea1m g\u00e1c vi\u1ec7c qu\u1ed1c ch\u00ednh m\u1ed9t v\u00e0i gi\u1edd \u0111\u1ec3 \u1edf b\u00ean gi\u01b0\u1eddng b\u00e0 v\u00e0 ru b\u00e0 ng\u1ee7. B\u00e0 nu\u00f4i d\u01b0\u1ee1ng khao kh\u00e1t ch\u00e1y b\u1ecfng \u0111\u01b0\u1ee3c m\u1ecdi ng\u01b0\u1eddi ch\u00fa \u00fd b\u1eb1ng c\u00e1ch y\u00eau c\u1ea7u \u00f4ng ph\u1ea3i \u1edf b\u00ean b\u00e0 ngay c\u1ea3 khi b\u00e0 \u0111i kh\u00e1m r\u0103ng. C\u00f3 l\u1ea7n, b\u00e0 \u0111\u00e3 l\u00e0m \u1ea7m \u0129 khi \u00f4ng \u201cd\u00e1m\u201d \u0111\u1ec3 b\u00e0 m\u1ed9t m\u00ecnh v\u1edbi nha s\u0129 v\u00ec ph\u1ea3i tham d\u1ef1 m\u1ed9t cu\u1ed9c h\u1ecdp quan tr\u1ecdng v\u1edbi B\u1ed9 tr\u01b0\u1edfng Ngo\u1ea1i giao. Nh\u00e0 v\u0103n Mary Roberts Rinehart c\u00f3 l\u1ea7n k\u1ec3 t\u00f4i nghe v\u1ec1 m\u1ed9t c\u00f4 g\u00e1i th\u00f4ng minh v\u00e0 m\u1ea1nh kh\u1ecfe \u0111\u00e3 tr\u1edf n\u00ean b\u1ec7nh t\u1eadt ch\u1ec9 v\u00ec mu\u1ed1n c\u00f3 \u0111\u01b0\u1ee3c c\u1ea3m gi\u00e1c m\u00ecnh quan tr\u1ecdng. B\u00e0 Rinehart k\u1ec3: \u201cC\u00f4 ta n\u1eb1m l\u1ef3 tr\u00ean gi\u01b0\u1eddng su\u1ed1t 10 n\u0103m r\u00f2ng \u0111\u1ec3 ng\u01b0\u1eddi m\u1eb9 gi\u00e0 ph\u1ea3i v\u1ea5t v\u1ea3 l\u00ean xu\u1ed1ng ba t\u1ea7ng l\u1ea7u ph\u1ee5c d\u1ecbch c\u00f4 m\u1ed7i ng\u00e0y. M\u1ed9t h\u00f4m, ng\u01b0\u1eddi m\u1eb9 gi\u00e0 m\u1ec7t m\u1ecfi \u0111\u1ed5 b\u1ec7nh v\u00e0 sau \u0111\u00f3 qua \u0111\u1eddi. Trong v\u00e0i tu\u1ea7n k\u1ebf \u0111\u00f3, c\u00f4 ta m\u1edbi \u1ed1m li\u1ec7t gi\u01b0\u1eddng th\u1ef1c s\u1ef1. Nh\u01b0ng r\u1ed3i c\u00f4 ta nhanh ch\u00f3ng h\u1ed3i ph\u1ee5c v\u00e0 b\u1eaft \u0111\u1ea7u cu\u1ed9c s\u1ed1ng kh\u1ecfe m\u1ea1nh b\u00ecnh th\u01b0\u1eddng nh\u01b0 ch\u01b0a bao gi\u1edd ng\u00e3 b\u1ec7nh\u201d. 55","HOW TO WIN FRIENDS & INFLUENCE PEOPLE Th\u1eadm ch\u00ed, ng\u01b0\u1eddi ta c\u00f3 th\u1ec3 h\u00f3a \u0111i\u00ean \u0111\u1ec3 t\u00ecm trong c\u01a1n \u0111i\u00ean c\u00e1i c\u1ea3m gi\u00e1c l\u00e0 ng\u01b0\u1eddi quan tr\u1ecdng, \u0111i\u1ec1u m\u00e0 h\u1ecd kh\u00f4ng th\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c trong th\u1ebf gi\u1edbi tr\u1ea7n tr\u1ee5i n\u00e0y. Kh\u00f4ng \u00edt ng\u01b0\u1eddi m\u1ea3i m\u00ea \u201cchi\u1ebfn \u0111\u1ea5u\u201d trong c\u00e1c tr\u00f2 ch\u01a1i vi t\u00ednh \u0111\u1ec3 bi\u1ebfn m\u00ecnh th\u00e0nh anh h\u00f9ng h\u1ea3o h\u00e1n. Trong khi ngo\u00e0i \u0111\u1eddi th\u1ef1c h\u1ecd ch\u1ec9 l\u00e0 nh\u1eefng con ng\u01b0\u1eddi b\u00ecnh th\u01b0\u1eddng, kh\u00f4ng vai v\u1ebf, kh\u00f4ng \u0111\u1ecba v\u1ecb x\u00e3 h\u1ed9i. M\u1ed9t v\u1ecb b\u00e1c s\u0129 tr\u01b0\u1edfng khoa th\u1ea7n kinh c\u1ee7a m\u1ed9t b\u1ec7nh vi\u1ec7n t\u00e2m th\u1ea7n uy t\u00edn nh\u1ea5t n\u01b0\u1edbc M\u1ef9 qu\u1ea3 quy\u1ebft r\u1eb1ng nhi\u1ec1u b\u1ec7nh nh\u00e2n \u0111\u00e3 t\u00ecm th\u1ea5y trong th\u1ebf gi\u1edbi \u0111i\u00ean r\u1ed3 c\u00e1i c\u1ea3m gi\u00e1c tr\u1edf th\u00e0nh m\u1ed9t nh\u00e2n v\u1eadt quan tr\u1ecdng m\u00e0 h\u1ecd kh\u00f4ng th\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c trong \u0111\u1eddi th\u1ef1c. \u00d4ng k\u1ec3 cho t\u00f4i nghe c\u00e2u chuy\u1ec7n sau: \u201cG\u1ea7n \u0111\u00e2y t\u00f4i c\u00f3 m\u1ed9t n\u1eef b\u1ec7nh nh\u00e2n g\u1eb7p bi k\u1ecbch gia \u0111\u00ecnh. C\u00f4 \u1ea5y mu\u1ed1n \u0111\u01b0\u1ee3c quan t\u00e2m, mu\u1ed1n \u0111\u01b0\u1ee3c \u00e2n \u00e1i, y\u00eau th\u01b0\u01a1ng. C\u00f4 mu\u1ed1n c\u00f3 con c\u00e1i v\u00e0 c\u00f3 uy t\u00edn x\u00e3 h\u1ed9i, nh\u01b0ng cu\u1ed9c s\u1ed1ng th\u1ef1c t\u1ebf \u0111\u00e3 ch\u00e0 \u0111\u1ea1p l\u00ean t\u1ea5t c\u1ea3 nh\u1eefng \u01b0\u1edbc mu\u1ed1n c\u1ee7a c\u00f4. Ch\u1ed3ng c\u00f4 kh\u00f4ng y\u00eau c\u00f4. Anh ta th\u1eadm ch\u00ed kh\u00f4ng ch\u1ecbu ng\u1ed3i \u0103n c\u00f9ng c\u00f4 m\u00e0 b\u1eaft c\u00f4 ph\u1ea3i ph\u1ee5c v\u1ee5 b\u1eefa \u0103n cho anh ta trong m\u1ed9t c\u0103n ph\u00f2ng tr\u00ean g\u00e1c. C\u00f4 kh\u00f4ng c\u00f3 con, c\u0169ng kh\u00f4ng c\u00f3 \u0111\u1ecba v\u1ecb x\u00e3 h\u1ed9i g\u00ec c\u1ea3. K\u1ebft qu\u1ea3 l\u00e0 c\u00f4 b\u1ecb b\u1ec7nh t\u00e2m th\u1ea7n. Trong t\u01b0\u1edfng t\u01b0\u1ee3ng c\u1ee7a c\u00f4, c\u00f4 th\u1ea5y m\u00ecnh \u0111\u00e3 ly d\u1ecb ch\u1ed3ng, tr\u1edf l\u1ea1i l\u00e0 m\u1ed9t con ng\u01b0\u1eddi t\u1ef1 do. R\u1ed3i sau \u0111\u00f3, c\u00f4 l\u1ea1i ngh\u0129 r\u1eb1ng m\u00ecnh \u0111\u00e3 l\u1ea5y \u0111\u01b0\u1ee3c m\u1ed9t ng\u01b0\u1eddi thu\u1ed9c d\u00f2ng d\u00f5i qu\u00fd t\u1ed9c Anh v\u00e0 nh\u1ea5n m\u1ea1nh vi\u1ec7c m\u00ecnh \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 \u201cPhu nh\u00e2n Smith\u201d. H\u01a1n th\u1ebf n\u1eefa, c\u00f4 c\u00f2n h\u00ecnh dung m\u1ed7i t\u1ed1i c\u00f4 c\u00f3 th\u00eam m\u1ed9t \u0111\u1ee9a con. M\u1ed7i l\u1ea7n t\u00f4i \u0111\u1ebfn th\u0103m, c\u00f4 \u0111\u1ec1u n\u00f3i: \u201cTh\u01b0a b\u00e1c s\u0129, t\u1ed1i qua t\u00f4i v\u1eeba sinh con\u201d. Cu\u1ed9c s\u1ed1ng \u0111\u00e3 \u0111\u1ea9y m\u1ecdi con t\u00e0u m\u01a1 \u01b0\u1edbc c\u1ee7a c\u00f4 va v\u00e0o nh\u1eefng t\u1ea3ng \u0111\u00e1 s\u1eafc c\u1ea1nh c\u1ee7a th\u1ef1c t\u1ebf. Nh\u01b0ng t\u1ea1i nh\u1eefng h\u00f2n \u0111\u1ea3o tr\u00e0n ng\u1eadp \u00e1nh n\u1eafng c\u1ee7a tr\u00ed t\u01b0\u1edfng t\u01b0\u1ee3ng \u0111i\u00ean r\u1ed3, con t\u00e0u m\u01a1 \u01b0\u1edbc 56","\u0110\u1eaeC NH\u00c2N T\u00c2M \u1ea5y \u0111\u00e3 c\u1eadp b\u1ebfn v\u1edbi c\u00e1nh bu\u1ed3m ph\u1ea5p ph\u1edbi hoan ca trong gi\u00f3. V\u1ecb b\u00e1c s\u0129 kh\u1eb3ng \u0111\u1ecbnh v\u1edbi t\u00f4i: \u201cN\u1ebfu nh\u01b0 ch\u1ec9 c\u1ea7n gi\u01a1 tay ra l\u00e0 c\u00f3 th\u1ec3 ch\u1eefa l\u00e0nh c\u0103n b\u1ec7nh cho c\u00f4 \u1ea5y, t\u00f4i c\u0169ng s\u1ebd kh\u00f4ng l\u00e0m. S\u1ed1ng nh\u01b0 th\u1ebf n\u00e0y c\u00f4 \u1ea5y h\u1ea1nh ph\u00fac h\u01a1n nhi\u1ec1u\u201d. N\u1ebfu m\u1ed9t v\u00e0i ng\u01b0\u1eddi khao kh\u00e1t \u0111\u1ebfn m\u1ee9c h\u00f3a \u0111i\u00ean \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c c\u1ea3m gi\u00e1c m\u00ecnh l\u00e0 ng\u01b0\u1eddi quan tr\u1ecdng th\u00ec b\u1ea1n h\u00e3y h\u00ecnh dung xem ph\u00e9p m\u00e0u n\u00e0o s\u1ebd gi\u00fap cho b\u1ea1n v\u00e0 t\u00f4i c\u00f3 \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u00f3 m\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i \u0111\u1ebfn mi\u1ec1n \u0111i\u00ean r\u1ed3 c\u1ee7a tr\u00ed t\u01b0\u1edfng t\u01b0\u1ee3ng? M\u1ed9t trong nh\u1eefng ng\u01b0\u1eddi \u0111\u1ea7u ti\u00ean \u1edf M\u1ef9 \u0111\u01b0\u1ee3c tr\u1ea3 l\u01b0\u01a1ng tr\u00ean m\u1ed9t tri\u1ec7u \u0111\u00f4-la m\u1ed7i n\u0103m l\u00e0 Charles Schwab (th\u1eddi m\u00e0 n\u01b0\u1edbc M\u1ef9 ch\u01b0a c\u00f3 thu\u1ebf thu nh\u1eadp c\u00e1 nh\u00e2n v\u00e0 m\u1ed9t ng\u01b0\u1eddi \u0111\u01b0\u1ee3c xem l\u00e0 gi\u00e0u c\u00f3 khi m\u1ed7i tu\u1ea7n ki\u1ebfm \u0111\u01b0\u1ee3c 50 \u0111\u00f4-la). \u00d4ng \u0111\u00e3 \u0111\u01b0\u1ee3c Andrew Carnegie b\u1ed5 nhi\u1ec7m v\u00e0o ch\u1ee9c ch\u1ee7 t\u1ecbch \u0111\u1ea7u ti\u00ean c\u1ee7a T\u1eadp \u0111o\u00e0n Th\u00e9p Hoa K\u1ef3 v\u00e0o n\u0103m 1921 khi ch\u1ec9 m\u1edbi ba m\u01b0\u01a1i t\u00e1m tu\u1ed5i. V\u00ec sao Andrew Carnegie \u0111\u1ed3ng \u00fd tr\u1ea3 m\u1ed9t tri\u1ec7u \u0111\u00f4-la m\u1ed7i n\u0103m, t\u1ee9c g\u1ea7n 30 ng\u00e0n \u0111\u00f4-la m\u1ed7i ng\u00e0y cho Charles Schwab? Ph\u1ea3i ch\u0103ng v\u00ec Charles Schwab l\u00e0 m\u1ed9t thi\u00ean t\u00e0i? Hay v\u00ec \u00f4ng c\u00f3 ki\u1ebfn th\u1ee9c v\u1ec1 th\u00e9p h\u01a1n nh\u1eefng ng\u01b0\u1eddi kh\u00e1c? Ho\u00e0n to\u00e0n kh\u00f4ng. Ch\u00ednh Charles Schwab b\u1ea3o t\u00f4i r\u1eb1ng, nhi\u1ec1u ng\u01b0\u1eddi l\u00e0m vi\u1ec7c cho \u00f4ng c\u00f3 ki\u1ebfn th\u1ee9c v\u1ec1 ch\u1ebf bi\u1ebfn th\u00e9p h\u01a1n h\u1eb3n \u00f4ng. L\u00fd do Schwab \u0111\u01b0\u1ee3c tr\u1ea3 l\u01b0\u01a1ng cao nh\u01b0 th\u1ebf l\u00e0 v\u00ec \u00f4ng c\u00f3 kh\u1ea3 n\u0103ng thu ph\u1ee5c l\u00f2ng ng\u01b0\u1eddi. \u00d4ng chia s\u1ebb, b\u00ed quy\u1ebft c\u1ee7a \u00f4ng ch\u00ednh l\u00e0 \u201ckh\u1ea3 n\u0103ng t\u1ea1o ni\u1ec1m h\u01b0ng ph\u1ea5n \u1edf nh\u1eefng ng\u01b0\u1eddi c\u00f9ng l\u00e0m vi\u1ec7c, ph\u00e1t huy nh\u1eefng \u01b0u \u0111i\u1ec3m m\u1ea1nh nh\u1ea5t \u1edf m\u1ed9t con ng\u01b0\u1eddi b\u1eb1ng c\u00e1ch nh\u00ecn nh\u1eadn, t\u00e1n th\u01b0\u1edfng v\u00e0 khuy\u1ebfn kh\u00edch h\u1ecd\u201d. 57","HOW TO WIN FRIENDS & INFLUENCE PEOPLE \u201cKh\u00f4ng c\u00f3 c\u00e1ch n\u00e0o gi\u1ebft ch\u1ebft \u01b0\u1edbc m\u01a1 v\u00e0 n\u1ed7 l\u1ef1c ph\u1ea5n \u0111\u1ea5u c\u1ee7a con ng\u01b0\u1eddi b\u1eb1ng th\u00e1i \u0111\u1ed9 v\u00e0 nh\u1eefng l\u1eddi ch\u1ec9 tr\u00edch c\u1ee7a c\u1ea5p tr\u00ean. T\u00f4i kh\u00f4ng bao gi\u1edd ch\u1ec9 tr\u00edch m\u1ed9t ai. T\u00f4i tin t\u01b0\u1edfng v\u00e0o vi\u1ec7c t\u1ea1o ra \u0111\u1ed9ng l\u1ef1c cho m\u1ecdi ng\u01b0\u1eddi l\u00e0m vi\u1ec7c. \u0110i\u1ec1u n\u00e0y l\u00e0m cho t\u00f4i lu\u00f4n mong mu\u1ed1n khen ng\u1ee3i ng\u01b0\u1eddi kh\u00e1c v\u00e0 kh\u00f4ng th\u00edch l\u00e0m t\u1ed5n th\u01b0\u01a1ng th\u00eam nh\u1eefng l\u1ed7i l\u1ea7m c\u1ee7a h\u1ecd. N\u1ebfu t\u00f4i th\u00edch th\u00fa m\u1ed9t \u0111i\u1ec1u g\u00ec \u0111\u00f3, t\u00f4i s\u1ebd lu\u00f4n \u0111\u1ed9ng vi\u00ean, khuy\u1ebfn kh\u00edch b\u1eb1ng t\u1ea5t c\u1ea3 s\u1ef1 ch\u00e2n th\u00e0nh v\u00e0 h\u01b0\u1edfng \u1ee9ng nhi\u1ec7t t\u00ecnh nh\u1ea5t c\u1ee7a m\u00ecnh.\u201d \u0110\u00f3 l\u00e0 nh\u1eefng g\u00ec Schwab \u0111\u00e3 l\u00e0m. V\u1eady nh\u1eefng ng\u01b0\u1eddi t\u1ea7m th\u01b0\u1eddng \u1ee9ng x\u1eed ra sao? H\u1ecd l\u00e0m ng\u01b0\u1ee3c l\u1ea1i ho\u00e0n to\u00e0n. N\u1ebfu h\u1ecd kh\u00f4ng th\u00edch \u0111i\u1ec1u g\u00ec, h\u1ecd s\u1ebd qu\u00e1t m\u1eafng nh\u00e2n vi\u00ean; c\u00f2n n\u1ebfu h\u1ecd th\u00edch, h\u1ecd s\u1ebd ch\u1eb3ng n\u00f3i g\u00ec. Nh\u01b0 m\u1ed9t c\u00e2u n\u00f3i x\u01b0a: \u201cL\u00e0m t\u1ed1t \u0111\u1ebfn \u0111\u00e2u, kh\u00f4ng m\u1ed9t l\u1eddi khen; sai l\u1ea7m m\u1ed9t l\u1ea7n, nh\u1eafc nh\u1edf su\u1ed1t \u0111\u1eddi\u201d. Schwab chia s\u1ebb: \u201cTrong su\u1ed1t cu\u1ed9c \u0111\u1eddi m\u00ecnh, t\u00f4i ch\u01b0a t\u1eebng g\u1eb7p ng\u01b0\u1eddi n\u00e0o l\u00e0m t\u1ed1t c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh n\u1ebfu kh\u00f4ng c\u00f3 s\u1ef1 \u1ee7ng h\u1ed9 c\u1ee7a ng\u01b0\u1eddi kh\u00e1c\u201d. Andrew Carnegie c\u0169ng v\u1eady. V\u00e0 \u0111\u00f3 l\u00e0 m\u1ed9t trong nh\u1eefng l\u00fd do l\u00e0m n\u00ean th\u00e0nh c\u00f4ng phi th\u01b0\u1eddng c\u1ee7a \u201c\u00f4ng vua\u201d th\u00e9p. Andrew Carnegie khen ng\u1ee3i nh\u1eefng ng\u01b0\u1eddi h\u1ee3p t\u00e1c v\u1edbi m\u00ecnh l\u00fac c\u00f4ng khai, l\u00fac k\u00edn \u0111\u00e1o. Th\u1eadm ch\u00ed, ngay c\u1ea3 tr\u00ean t\u1ea5m bia m\u1ed9 c\u1ee7a m\u00ecnh, \u00f4ng c\u00f2n khen t\u1eb7ng t\u1ea5t c\u1ea3 nh\u1eefng ng\u01b0\u1eddi \u0111\u00e3 t\u1eebng l\u00e0m vi\u1ec7c cho \u00f4ng: \u201c\u0110\u00e2y l\u00e0 n\u01a1i y\u00ean ngh\u1ec9 c\u1ee7a m\u1ed9t ng\u01b0\u1eddi bi\u1ebft c\u00e1ch t\u1eadp h\u1ee3p nh\u1eefng ng\u01b0\u1eddi t\u00e0i gi\u1ecfi h\u01a1n m\u00ecnh\u201d. S\u1ef1 khen ng\u1ee3i, c\u1ea3m k\u00edch th\u00e0nh th\u1ef1c l\u00e0 m\u1ed9t trong nh\u1eefng b\u00ed quy\u1ebft th\u00e0nh c\u00f4ng \u0111\u1ea7u ti\u00ean c\u1ee7a John D. Rockefeller trong \u1ee9ng x\u1eed v\u1edbi m\u1ecdi ng\u01b0\u1eddi. Khi nh\u00e2n vi\u00ean c\u1ee7a \u00f4ng l\u00e0 Edward Bedford g\u00e2y 58","\u0110\u1eaeC NH\u00c2N T\u00c2M thi\u1ec7t h\u1ea1i m\u1ed9t tri\u1ec7u \u0111\u00f4-la trong m\u1ed9t v\u1ee5 mua b\u00e1n \u1edf Nam M\u1ef9, thay v\u00ec ch\u1ec9 tr\u00edch, John D. Rockefeller l\u1ea1i t\u00e1n th\u01b0\u1edfng Bedford v\u00ec \u0111\u00e3 c\u1ee9u \u0111\u01b0\u1ee3c 60% s\u1ed1 ti\u1ec1n Rockefeller \u0111\u00e3 \u0111\u1ea7u t\u01b0. Rockefeller l\u00e0m nh\u01b0 v\u1eady v\u00ec bi\u1ebft r\u1eb1ng Edward \u0111\u00e3 c\u1ed1 g\u1eafng h\u1ebft s\u1ee9c. \u00d4ng n\u00f3i: \u201c\u0110i\u1ec1u \u0111\u00f3 th\u1eadt tuy\u1ec7t. Ch\u00fang ta kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng l\u00e0m t\u1ed1t \u0111\u01b0\u1ee3c nh\u01b0 v\u1eady\u201d. Trong s\u1ed1 c\u00e1c m\u1ea9u b\u00e1o t\u00f4i c\u1eaft \u0111\u1ec3 l\u1ea1i, c\u00f3 m\u1ed9t c\u00e2u chuy\u1ec7n vui m\u00e0 t\u00f4i bi\u1ebft l\u00e0 kh\u00f4ng c\u00f3 th\u1ef1c nh\u01b0ng n\u00f3 l\u1ea1i minh h\u1ecda cho m\u1ed9t s\u1ef1 th\u1eadt. T\u00f4i s\u1ebd k\u1ec3 l\u1ea1i cho c\u00e1c b\u1ea1n nghe: L\u1ea7n n\u1ecd, sau m\u1ed9t ng\u00e0y l\u00e0m vi\u1ec7c c\u1ef1c nh\u1ecdc, v\u1ee3 m\u1ed9t ng\u01b0\u1eddi n\u00f4ng d\u00e2n \u0111\u00e3 qu\u1eb3ng tr\u01b0\u1edbc m\u1eb7t nh\u1eefng ng\u01b0\u1eddi \u0111\u00e0n \u00f4ng trong gia \u0111\u00ecnh b\u00e0 m\u1ed9t \u0111\u1ed1ng c\u1ecf kh\u00f4 thay v\u00ec d\u1ecdn b\u1eefa \u0103n t\u1ed1i nh\u01b0 m\u1ecdi khi. Khi h\u1ecd t\u1ee9c t\u1ed1i h\u1ecfi b\u00e0 c\u00f3 \u0111i\u00ean hay kh\u00f4ng, b\u00e0 \u0111\u00e1p: \u201cT\u00f4i \u0111\u00e3 n\u1ea5u \u0103n cho c\u00e1c ng\u01b0\u1eddi su\u1ed1t 20 n\u0103m nay v\u00e0 trong su\u1ed1t th\u1eddi gian \u0111\u00f3 t\u00f4i ch\u01b0a h\u1ec1 nghe ai c\u1ea3m \u01a1n m\u1ed9t c\u00e2u hay n\u00f3i v\u1edbi t\u00f4i r\u1eb1ng c\u00e1c ng\u01b0\u1eddi kh\u00f4ng bi\u1ebft \u0103n c\u1ecf kh\u00f4\u201d. M\u1ed9t c\u00f4ng tr\u00ecnh nghi\u00ean c\u1ee9u c\u00e1ch \u0111\u00e2y v\u00e0i n\u0103m v\u1ec1 vi\u1ec7c nh\u1eefng ng\u01b0\u1eddi v\u1ee3 b\u1ecf nh\u00e0 ra \u0111i cho th\u1ea5y nguy\u00ean nh\u00e2n ch\u1ee7 y\u1ebfu c\u1ee7a t\u00ecnh tr\u1ea1ng n\u00e0y ch\u00ednh l\u00e0 do \u201cthi\u1ebfu s\u1ef1 nh\u00ecn nh\u1eadn v\u00e0 tr\u00e2n tr\u1ecdng\u201d. V\u00e0 t\u00f4i ch\u1eafc ch\u1eafn r\u1eb1ng n\u1ebfu c\u00f3 m\u1ed9t c\u00f4ng tr\u00ecnh nghi\u00ean c\u1ee9u v\u1ec1 l\u00fd do nh\u1eefng ng\u01b0\u1eddi ch\u1ed3ng b\u1ecf nh\u00e0 \u0111i th\u00ec c\u0169ng thu \u0111\u01b0\u1ee3c m\u1ed9t k\u1ebft qu\u1ea3 t\u01b0\u01a1ng t\u1ef1. Ch\u00fang ta th\u01b0\u1eddng cho r\u1eb1ng vi\u1ec7c v\u1ee3 hay ch\u1ed3ng m\u00ecnh \u1edf b\u00ean c\u1ea1nh l\u00e0 l\u1ebd \u0111\u01b0\u01a1ng nhi\u00ean n\u00ean r\u1ea5t hi\u1ebfm khi d\u00e0nh cho h\u1ecd m\u1ed9t l\u1eddi c\u1ea3m \u01a1n hay s\u1ef1 tr\u00e2n tr\u1ecdng. M\u1ed9t h\u1ecdc vi\u00ean trong l\u1edbp c\u1ee7a ch\u00fang t\u00f4i k\u1ec3 r\u1eb1ng v\u1ee3 anh v\u00e0 m\u1ed9t nh\u00f3m ph\u1ee5 n\u1eef kh\u00e1c trong nh\u00e0 th\u1edd c\u00f9ng tham gia v\u00e0o m\u1ed9t 59","HOW TO WIN FRIENDS & INFLUENCE PEOPLE ch\u01b0\u01a1ng tr\u00ecnh t\u1ef1 ho\u00e0n thi\u1ec7n b\u1ea3n th\u00e2n. Ch\u1ecb \u0111\u1ec1 ngh\u1ecb anh gi\u00fap b\u1eb1ng c\u00e1ch li\u1ec7t k\u00ea s\u00e1u \u0111i\u1ec1u m\u00e0 anh cho l\u00e0 ch\u1ecb c\u00f3 th\u1ec3 thay \u0111\u1ed5i \u0111\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t ng\u01b0\u1eddi v\u1ee3 t\u1ed1t h\u01a1n. Anh \u1ea5y k\u1ec3 l\u1ea1i v\u1edbi l\u1edbp h\u1ecdc nh\u01b0 sau: \u201cT\u00f4i ng\u1ea1c nhi\u00ean tr\u01b0\u1edbc m\u1ed9t y\u00eau c\u1ea7u nh\u01b0 v\u1eady. Th\u00fa th\u1ef1c, t\u00f4i c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng li\u1ec7t k\u00ea s\u00e1u \u0111i\u1ec1u t\u00f4i mu\u1ed1n c\u00f4 \u1ea5y thay \u0111\u1ed5i. V\u00e0, t\u1ea5t nhi\u00ean l\u00e0 c\u00f4 \u1ea5y c\u0169ng c\u00f3 th\u1ec3 li\u1ec7t k\u00ea m\u1ed9t ng\u00e0n chuy\u1ec7n c\u00f4 \u1ea5y mu\u1ed1n t\u00f4i thay \u0111\u1ed5i nh\u01b0ng t\u00f4i \u0111\u00e3 kh\u00f4ng l\u00e0m th\u1ebf. T\u00f4i b\u1ea3o: \u201cCho anh suy ngh\u0129 v\u00e0 s\u00e1ng mai anh s\u1ebd tr\u1ea3 l\u1eddi\u201d. S\u00e1ng h\u00f4m sau, t\u00f4i d\u1eady r\u1ea5t s\u1edbm, t\u00ecm mua t\u1eb7ng v\u1ee3 s\u00e1u b\u00f4ng h\u1ed3ng v\u1edbi m\u1ed9t t\u1ea5m thi\u1ec7p ghi: \u201cAnh kh\u00f4ng th\u1ec3 ngh\u0129 ra s\u00e1u \u0111i\u1ec1u m\u00e0 anh mu\u1ed1n em thay \u0111\u1ed5i. Anh y\u00eau em nh\u01b0 ch\u00ednh em b\u00e2y gi\u1edd!\u201d. Chi\u1ec1u h\u00f4m \u0111\u00f3, khi v\u1ec1 nh\u00e0, t\u00f4i \u0111\u01b0\u1ee3c v\u1ee3 ch\u00e0o \u0111\u00f3n b\u1eb1ng nh\u1eefng gi\u1ecdt n\u01b0\u1edbc m\u1eaft \u0111\u1ea7y x\u00fac \u0111\u1ed9ng. Kh\u00f4ng c\u1ea7n ph\u1ea3i n\u00f3i, t\u00f4i v\u00f4 c\u00f9ng vui s\u01b0\u1edbng v\u00ec \u0111\u00e3 kh\u00f4ng ph\u00ea ph\u00e1n c\u00f4 \u1ea5y nh\u01b0 y\u00eau c\u1ea7u. Ch\u1ee7 nh\u1eadt sau \u0111\u00f3 \u1edf nh\u00e0 th\u1edd, sau khi v\u1ee3 t\u00f4i b\u00e1o c\u00e1o l\u1ea1i k\u1ebft qu\u1ea3 c\u1ee7a c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c giao, nhi\u1ec1u ph\u1ee5 n\u1eef c\u00f9ng h\u1ecdc v\u1edbi c\u00f4 \u1ea5y \u0111\u00e3 \u0111\u1ebfn g\u1eb7p t\u00f4i v\u00e0 n\u00f3i: \u201cT\u1eeb tr\u01b0\u1edbc \u0111\u1ebfn nay ch\u00fang t\u00f4i ch\u01b0a bao gi\u1edd nghe th\u1ea5y m\u1ed9t c\u1eed ch\u1ec9 n\u00e0o l\u1ecbch thi\u1ec7p, chu \u0111\u00e1o v\u00e0 ng\u1ecdt ng\u00e0o \u0111\u1ebfn nh\u01b0 v\u1eady\u201d. L\u00fac \u0111\u00f3 t\u00f4i m\u1edbi th\u1eadt s\u1ef1 hi\u1ec3u \u0111\u01b0\u1ee3c s\u1ee9c m\u1ea1nh c\u1ee7a s\u1ef1 tr\u00e2n tr\u1ecdng v\u00e0 l\u00f2ng bi\u1ebft \u01a1n\u201d. T\u00f4i \u0111\u00e3 c\u00f3 l\u1ea7n t\u1eadp theo phong tr\u00e0o nh\u1ecbn \u0103n v\u00e0 \u0111\u00e3 th\u1eed s\u1ed1ng s\u00e1u ng\u00e0y s\u00e1u \u0111\u00eam m\u00e0 kh\u00f4ng \u0103n g\u00ec. Th\u1ef1c ra c\u0169ng kh\u00f4ng kh\u00f3 l\u1eafm. Cu\u1ed1i ng\u00e0y th\u1ee9 s\u00e1u, t\u00f4i c\u0169ng kh\u00f4ng \u0111\u00f3i h\u01a1n cu\u1ed1i ng\u00e0y th\u1ee9 hai. Tuy nhi\u00ean n\u1ebfu ch\u00fang ta \u0111\u1ec3 gia \u0111\u00ecnh hay nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh nh\u1ecbn \u0111\u00f3i s\u00e1u ng\u00e0y th\u00ec l\u1ea1i l\u00e0 m\u1ed9t l\u1ed7i l\u1ea7m l\u1edbn. Th\u1ebf m\u00e0, ch\u00fang ta l\u1ea1i \u0111\u1ec3 gia \u0111\u00ecnh th\u00e2n y\u00eau c\u1ee7a m\u00ecnh, nh\u1eefng nh\u00e2n vi\u00ean c\u1ea7n m\u1eabn v\u00e0 t\u1eadn t\u1ee5y c\u1ee7a m\u00ecnh ph\u1ea3i nh\u1ecbn \u0111\u1ebfn s\u00e1u tu\u1ea7n hay th\u1eadm ch\u00ed \u0111\u1ebfn s\u00e1u m\u01b0\u01a1i n\u0103m m\u00e0 kh\u00f4ng c\u00f3 \u0111\u1ebfn m\u1ed9t l\u1eddi t\u00e1n th\u01b0\u1edfng th\u1eadt l\u00f2ng. 60","\u0110\u1eaeC NH\u00c2N T\u00c2M Ch\u00fang ta kh\u00f4ng ch\u1ecbu nh\u1edb r\u1eb1ng h\u1ecd \u0111ang khao kh\u00e1t \u0111\u1ebfn ch\u00e1y l\u00f2ng m\u1ed9t l\u1eddi khen ng\u1ee3i c\u1ee7a ch\u00fang ta, ch\u1eb3ng k\u00e9m g\u00ec m\u1ed9t ng\u01b0\u1eddi mong c\u00f3 \u0111\u01b0\u1ee3c m\u1ed9t b\u1eefa ngon l\u00e0nh khi \u0111ang \u0111\u00f3i c\u1ed3n c\u00e0o. Alfred Lunt, m\u1ed9t trong nh\u1eefng di\u1ec5n vi\u00ean xu\u1ea5t s\u1eafc nh\u1ea5t m\u1ecdi th\u1eddi \u0111\u1ea1i, ng\u01b0\u1eddi \u0111\u00f3ng vai ch\u00ednh trong v\u1edf k\u1ecbch Reunion in Vienna, \u0111\u00e3 n\u00f3i: \u201c\u0110i\u1ec1u t\u00f4i c\u1ea7n h\u01a1n c\u1ea3 cho cu\u1ed9c s\u1ed1ng c\u1ee7a m\u00ecnh l\u00e0 nu\u00f4i d\u01b0\u1ee1ng s\u1ef1 tr\u00e2n tr\u1ecdng \u0111\u1ed1i v\u1edbi b\u1ea3n th\u00e2n m\u00ecnh\u201d. Ch\u00fang ta nu\u00f4i d\u01b0\u1ee1ng ph\u1ea7n th\u1ec3 ch\u1ea5t c\u1ee7a con c\u00e1i, quan t\u00e2m \u0111\u1ebfn cu\u1ed9c s\u1ed1ng v\u1eadt ch\u1ea5t c\u1ee7a nh\u00e2n vi\u00ean m\u00ecnh nh\u01b0ng l\u1ea1i r\u1ea5t \u00edt khi nu\u00f4i d\u01b0\u1ee1ng hay truy\u1ec1n cho h\u1ecd s\u1ef1 t\u1ef1 tr\u00e2n tr\u1ecdng nh\u1eefng gi\u00e1 tr\u1ecb b\u1ea3n th\u00e2n. Ch\u00fang ta c\u00f3 th\u1ec3 cung c\u1ea5p cho h\u1ecd nh\u1eefng th\u1ee9c \u0103n ngon nh\u01b0ng l\u1ea1i th\u01b0\u1eddng qu\u00ean t\u1eb7ng h\u1ecd nh\u1eefng l\u1eddi khen ng\u1ee3i th\u1eadt l\u00f2ng m\u00e0 h\u1ecd s\u1ebd nh\u1edb m\u00e3i nh\u01b0 nh\u1edb nh\u1eefng giai \u0111i\u1ec7u \u00eam \u00e1i tuy\u1ec7t v\u1eddi nh\u1ea5t. Paul Harvey, trong m\u1ed9t bu\u1ed5i ph\u00e1t thanh c\u1ee7a m\u00ecnh, \u0111\u00e3 k\u1ec3 m\u1ed9t c\u00e2u chuy\u1ec7n minh ch\u1ee9ng r\u1eb1ng vi\u1ec7c khen ng\u1ee3i, c\u1ea3m k\u00edch th\u00e0nh th\u1eadt c\u00f3 th\u1ec3 thay \u0111\u1ed5i cu\u1ed9c \u0111\u1eddi m\u1ed9t con ng\u01b0\u1eddi nh\u01b0 th\u1ebf n\u00e0o: \u201cC\u00e1ch \u0111\u00e2y nhi\u1ec1u n\u0103m c\u00f3 m\u1ed9t c\u00f4 gi\u00e1o \u1edf Detroit nh\u1edd Stevie Morris gi\u00fap c\u00f4 t\u00ecm m\u1ed9t con chu\u1ed9t trong l\u1edbp h\u1ecdc. C\u00f4 \u0111\u00e1nh gi\u00e1 r\u1ea5t cao t\u00e0i n\u0103ng c\u1ee7a Stevie v\u00e0 khen Stevie r\u1eb1ng Th\u01b0\u1ee3ng \u0110\u1ebf \u0111\u00e3 t\u1eb7ng cho Stevie m\u1ed9t \u0111\u00f4i tai th\u00ednh \u0111\u1ec3 b\u00f9 l\u1ea1i s\u1ef1 khi\u1ebfm th\u1ecb. C\u00f4 kh\u00f4ng ng\u1edd r\u1eb1ng \u0111\u00e2y th\u1ef1c s\u1ef1 l\u00e0 l\u1ea7n \u0111\u1ea7u ti\u00ean Stevie \u0111\u01b0\u1ee3c ng\u01b0\u1eddi kh\u00e1c tr\u00e2n tr\u1ecdng, \u0111\u00e1nh gi\u00e1 cao v\u1ec1 kh\u1ea3 n\u0103ng c\u1ee7a \u0111\u00f4i tai m\u00ecnh v\u00e0 qu\u00ean \u0111i s\u1ef1 khi\u1ebfm khuy\u1ebft tr\u01b0\u1edbc gi\u1edd. Cho \u0111\u1ebfn b\u00e2y gi\u1edd, Stevie th\u1eeba nh\u1eadn r\u1eb1ng s\u1ef1 tr\u00e2n tr\u1ecdng ng\u00e0y \u1ea5y \u0111\u00e3 t\u1ea1o ra m\u1ed9t b\u01b0\u1edbc ngo\u1eb7t trong cu\u1ed9c \u0111\u1eddi \u00f4ng. T\u1eeb khi \u0111\u01b0\u1ee3c \u0111\u1ec1 cao v\u00e0 ph\u00e1t hi\u1ec7n ra n\u0103ng khi\u1ebfu nghe c\u1ee7a m\u00ecnh, \u00f4ng \u0111\u00e3 n\u1ed7 l\u1ef1c ph\u00e1t huy kh\u1ea3 n\u0103ng cho \u0111\u1ebfn khi 61","HOW TO WIN FRIENDS & INFLUENCE PEOPLE tr\u1edf th\u00e0nh m\u1ed9t trong nh\u1eefng ca s\u0129 nh\u1ea1c pop tuy\u1ec7t v\u1eddi nh\u1ea5t \u0111\u1ed3ng th\u1eddi l\u00e0 nh\u1ea1c s\u0129 s\u00e1ng t\u00e1c nh\u1eefng ca kh\u00fac hay nh\u1ea5t trong th\u1eadp ni\u00ean 70, d\u01b0\u1edbi c\u00e1i t\u00ean huy\u1ec1n tho\u1ea1i Stevie Wonder\u201d. Khi \u0111\u1ecdc nh\u1eefng c\u00e2u chuy\u1ec7n n\u00e0y, c\u00f3 th\u1ec3 b\u1ea1n s\u1ebd n\u00f3i: \u201cTr\u1eddi! To\u00e0n l\u00e0 nh\u1eefng l\u1eddi xu n\u1ecbnh v\u00f4 ngh\u0129a! T\u00f4i c\u0169ng \u0111\u00e3 t\u1eebng th\u1eed nh\u01b0 v\u1eady. Nh\u01b0ng c\u00e1ch n\u00e0y th\u1ef1c s\u1ef1 kh\u00f4ng \u1ed5n, \u0111\u1eb7c bi\u1ec7t v\u1edbi nh\u1eefng ng\u01b0\u1eddi nh\u1ea1y c\u1ea3m v\u00e0 c\u0103m gh\u00e9t th\u00f3i gi\u1ea3 d\u1ed1i, xu n\u1ecbnh!\u201d. D\u0129 nhi\u00ean, xu n\u1ecbnh \u00edt khi th\u00e0nh c\u00f4ng v\u1edbi nh\u1eefng ng\u01b0\u1eddi hi\u1ec3u bi\u1ebft v\u00e0 c\u00f3 kh\u1ea3 n\u0103ng ph\u00e2n bi\u1ec7t s\u00e2u s\u1eafc gi\u1eefa n\u1ecbnh h\u00f3t v\u1edbi l\u1eddi khen ng\u1ee3i v\u00e0 c\u1ea3m \u01a1n ch\u00e2n th\u00e0nh. B\u1edfi v\u00ec t\u00e2ng b\u1ed1c ch\u1ec9 l\u00e0 l\u1eddi l\u1ebd h\u1eddi h\u1ee3t, \u00edch k\u1ef7, ho\u00e0n to\u00e0n kh\u00f4ng trung th\u1ef1c, v\u00e0 ch\u1eafc ch\u1eafn th\u1ea5t b\u1ea1i. Tuy v\u1eady, c\u0169ng c\u00f3 m\u1ed9t s\u1ed1 ng\u01b0\u1eddi khao kh\u00e1t \u0111\u01b0\u1ee3c t\u00e1n th\u01b0\u1edfng \u0111\u1ebfn m\u1ee9c h\u1ecd nu\u1ed1t b\u1ea5t k\u1ef3 l\u1eddi khen n\u00e0o nh\u01b0 m\u1ed9t ng\u01b0\u1eddi \u0111\u00f3i \u0103n c\u1ea3 rau l\u1eabn con s\u00e2u b\u00e1m trong \u0111\u00f3. T\u00e2ng b\u1ed1c gi\u1ea3 t\u1ea1o c\u0169ng nh\u01b0 ti\u1ec1n gi\u1ea3, n\u00f3 s\u1ebd g\u00e2y kh\u00f3 kh\u0103n khi ch\u00fang ta chuy\u1ec3n n\u00f3 cho m\u1ed9t ng\u01b0\u1eddi n\u00e0o kh\u00e1c. S\u1ef1 kh\u00e1c nhau gi\u1eefa c\u1ea3m k\u00edch v\u00e0 t\u00e2ng b\u1ed1c n\u1eb1m \u1edf \u0111\u00e2u? R\u1ea5t \u0111\u01a1n gi\u1ea3n! \u0110i\u1ec1u n\u00e0y l\u00e0 th\u00e0nh th\u1ef1c c\u00f2n \u0111i\u1ec1u kia l\u00e0 kh\u00f4ng th\u00e0nh th\u1ef1c. M\u1ed9t \u0111i\u1ec1u xu\u1ea5t ph\u00e1t t\u1eeb t\u1ea5m l\u00f2ng, m\u1ed9t \u0111i\u1ec1u ch\u1ec9 t\u1eeb c\u1eeda mi\u1ec7ng. M\u1ed9t \u0111i\u1ec1u l\u00e0 v\u00f4 t\u01b0, ch\u00e2n th\u00e0nh, m\u1ed9t \u0111i\u1ec1u l\u00e0 \u00edch k\u1ef7, c\u00f3 m\u1ee5c \u0111\u00edch. M\u1ed9t \u0111i\u1ec1u \u0111\u01b0\u1ee3c m\u1ecdi ng\u01b0\u1eddi c\u1ea3m nh\u1eadn, x\u00fac \u0111\u1ed9ng, m\u1ed9t \u0111i\u1ec1u th\u00ec b\u1ecb m\u1ecdi ng\u01b0\u1eddi l\u00ean \u00e1n. G\u1ea7n \u0111\u00e2y t\u00f4i \u0111\u01b0\u1ee3c nh\u00ecn th\u1ea5y b\u1ee9c t\u01b0\u1ee3ng b\u00e1n th\u00e2n c\u1ee7a m\u1ed9t anh h\u00f9ng Mexico l\u00e0 T\u01b0\u1edbng Alvaro Obregon t\u1ea1i l\u00e2u \u0111\u00e0i Chapultepec \u1edf Mexico. D\u01b0\u1edbi t\u01b0\u1ee3ng kh\u1eafc nh\u1eefng l\u1eddi l\u1ebd \u0111\u1ea7y tri\u1ebft l\u00fd c\u1ee7a Obregon: 62","\u0110\u1eaeC NH\u00c2N T\u00c2M \u201c\u0110\u1eebng s\u1ee3 nh\u1eefng k\u1ebb th\u00f9 t\u1ea5n c\u00f4ng anh m\u00e0 h\u00e3y s\u1ee3 nh\u1eefng ng\u01b0\u1eddi b\u1ea1n n\u1ecbnh h\u00f3t anh\u201d. \u0110\u00fang! T\u00f4i ho\u00e0n to\u00e0n kh\u00f4ng khuy\u1ebfn kh\u00edch s\u1ef1 xu n\u1ecbnh! T\u00f4i \u0111ang n\u00f3i \u0111\u1ebfn m\u1ed9t c\u00e1ch s\u1ed1ng m\u1edbi. Cho ph\u00e9p t\u00f4i nh\u1eafc l\u1ea1i: M\u1ed9t c\u00e1ch s\u1ed1ng m\u1edbi. Vua George V c\u00f3 m\u1ed9t lo\u1ea1t s\u00e1u c\u00e2u ch\u00e2m ng\u00f4n \u0111\u01b0\u1ee3c vi\u1ebft tr\u00ean nh\u1eefng b\u1ee9c t\u01b0\u1eddng trong ph\u00f2ng h\u1ecdc c\u1ee7a \u00f4ng t\u1ea1i cung \u0111i\u1ec7n Buckingham. M\u1ed9t trong nh\u1eefng ch\u00e2m ng\u00f4n n\u00e0y vi\u1ebft: \u201cH\u00e3y ng\u0103n t\u00f4i \u0111\u1eebng trao v\u00e0 nh\u1eadn nh\u1eefng l\u1eddi khen ng\u1ee3i r\u1ebb ti\u1ec1n\u201d. M\u1ecdi l\u1eddi n\u1ecbnh h\u00f3t \u0111\u1ec1u l\u00e0 l\u1eddi khen ng\u1ee3i r\u1ebb ti\u1ec1n. T\u00f4i r\u1ea5t t\u00e2m \u0111\u1eafc v\u1edbi m\u1ed9t \u0111\u1ecbnh ngh\u0129a cho r\u1eb1ng: \u201cN\u1ecbnh h\u00f3t l\u00e0 n\u00f3i v\u1edbi m\u1ed9t ng\u01b0\u1eddi kh\u00e1c ch\u00ednh \u0111i\u1ec1u m\u00e0 anh ta th\u00edch ngh\u0129 v\u1ec1 m\u00ecnh\u201d. Khi \u0111\u1ea7u \u00f3c kh\u00f4ng v\u01b0\u1edbng b\u1eadn, ch\u00fang ta th\u01b0\u1eddng d\u00e0nh g\u1ea7n 95% th\u1eddi gian \u0111\u1ec3 ngh\u0129 v\u1ec1 m\u00ecnh. H\u00e3y ng\u1eebng vi\u1ec7c ngh\u0129 v\u1ec1 b\u1ea3n th\u00e2n trong ch\u1ed1c l\u00e1t v\u00e0 b\u1eaft \u0111\u1ea7u ngh\u0129 v\u1ec1 \u0111i\u1ec1u t\u1ed1t c\u1ee7a nh\u1eefng ng\u01b0\u1eddi xung quanh. Khi \u1ea5y, t\u00f4i v\u00e0 b\u1ea1n s\u1ebd th\u1ea5y m\u00ecnh kh\u00f4ng c\u1ea7n d\u00f9ng \u0111\u1ebfn nh\u1eefng l\u1eddi n\u1ecbnh h\u00f3t n\u1eefa. \u0110\u00f3 ch\u1ec9 l\u00e0 m\u1ed9t th\u1ee9 r\u1ebb ti\u1ec1n v\u00e0 gi\u1ea3 d\u1ed1i. M\u1ed9t trong nh\u1eefng gi\u00e1 tr\u1ecb b\u1ecb ch\u00fang ta l\u00e3ng qu\u00ean nhi\u1ec1u nh\u1ea5t trong cu\u1ed9c s\u1ed1ng h\u00e0ng ng\u00e0y ch\u00ednh l\u00e0 s\u1ef1 c\u1ea3m k\u00edch, tr\u00e2n tr\u1ecdng. Ch\u1eb3ng bi\u1ebft v\u00ec sao ch\u00fang ta c\u1ee9 hay qu\u00ean khen ng\u1ee3i con c\u00e1i m\u00ecnh khi ch\u00fang \u0111em v\u1ec1 nh\u00e0 t\u1edd gi\u1ea5y khen hay quy\u1ec3n s\u1ed5 li\u00ean l\u1ea1c ghi th\u00e0nh t\u00edch h\u1ecdc t\u1eadp t\u1ed1t trong th\u00e1ng qua. Ch\u00fang ta qu\u00ean khuy\u1ebfn kh\u00edch con c\u00e1i khi l\u1ea7n \u0111\u1ea7u ti\u00ean t\u1ef1 ch\u00fang l\u00e0m \u0111\u01b0\u1ee3c m\u1ed9t c\u00e1i b\u00e1nh hay t\u1ef1 gi\u00e1c d\u1ecdn d\u1eb9p g\u1ecdn g\u00e0ng g\u00f3c h\u1ecdc t\u1eadp c\u1ee7a m\u00ecnh\u2026 Kh\u00f4ng c\u00f3 \u0111i\u1ec1u g\u00ec l\u00e0m con tr\u1ebb vui s\u01b0\u1edbng h\u01a1n l\u00e0 s\u1ef1 quan t\u00e2m v\u00e0 khen ng\u1ee3i c\u1ee7a b\u1ed1 m\u1eb9. 63","HOW TO WIN FRIENDS & INFLUENCE PEOPLE M\u1ed7i khi th\u01b0\u1edfng th\u1ee9c m\u1ed9t m\u00f3n ngon \u1edf nh\u00e0 h\u00e0ng, t\u00f4i lu\u00f4n t\u1ef1 d\u1eb7n m\u00ecnh nh\u1edb n\u00f3i v\u1edbi ng\u01b0\u1eddi \u0111\u1ea7u b\u1ebfp r\u1eb1ng m\u00f3n \u0103n \u1ea5y r\u1ea5t tuy\u1ec7t. Khi g\u1eb7p m\u1ed9t ng\u01b0\u1eddi b\u00e1n h\u00e0ng m\u1ec7t m\u1ecfi m\u00e0 v\u1eabn bi\u1ec3u l\u1ed9 s\u1ef1 \u00e2n c\u1ea7n v\u1edbi kh\u00e1ch th\u00ec t\u00f4i c\u0169ng lu\u00f4n nh\u1eafc nh\u1edf m\u00ecnh h\u00e3y nh\u1edb c\u1ea3m \u01a1n anh ta v\u00ec s\u1ef1 ph\u1ee5c v\u1ee5 t\u1eadn t\u00e2m, nhi\u1ec7t t\u00ecnh. T\u1ea5t c\u1ea3 di\u1ec5n vi\u00ean, ca s\u0129 v\u00e0 di\u1ec5n gi\u1ea3 tr\u00ean th\u1ebf gi\u1edbi \u0111\u1ec1u n\u1ea3n l\u00f2ng n\u1ebfu kh\u00f4ng \u0111\u01b0\u1ee3c nh\u1eadn nh\u1eefng trang v\u1ed7 tay khen ng\u1ee3i n\u00e0o t\u1eeb kh\u00e1n th\u00ednh gi\u1ea3. N\u1ebfu \u0111i\u1ec1u n\u00e0y \u0111\u00fang \u0111\u1ed1i v\u1edbi nh\u1eefng ng\u01b0\u1eddi bi\u1ec3u di\u1ec5n chuy\u00ean nghi\u1ec7p th\u00ec n\u00f3 c\u00f2n \u0111\u00fang g\u1ea5p nhi\u1ec1u l\u1ea7n \u0111\u1ed1i v\u1edbi nh\u1eefng ng\u01b0\u1eddi l\u00e0m vi\u1ec7c trong c\u00e1c c\u01a1 quan, c\u1eeda h\u00e0ng, nh\u00e0 m\u00e1y, trong gia \u0111\u00ecnh v\u00e0 b\u1ea1n b\u00e8 ch\u00fang ta. Trong t\u1ea5t c\u1ea3 quan h\u1ec7 gi\u1eefa ng\u01b0\u1eddi v\u1edbi ng\u01b0\u1eddi, ch\u00fang ta h\u00e3y lu\u00f4n nh\u1edb r\u1eb1ng m\u1ecdi ng\u01b0\u1eddi h\u1ee3p t\u00e1c v\u1edbi m\u00ecnh c\u0169ng \u0111\u1ec1u l\u00e0 nh\u1eefng con ng\u01b0\u1eddi v\u00e0 h\u1ecd \u0111\u1ec1u khao kh\u00e1t nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 c\u00f4ng nh\u1eadn, \u0111\u00e1nh gi\u00e1 cao v\u00e0 tr\u00e2n tr\u1ecdng v\u00ec nh\u1eefng g\u00ec h\u1ecd \u0111\u00e3 l\u00e0m. H\u00e3y th\u1eafp l\u00ean ng\u1ecdn l\u1eeda c\u1ee7a s\u1ef1 bi\u1ebft \u01a1n ch\u00e2n th\u00e0nh \u0111\u1ed1i v\u1edbi m\u1ecdi ng\u01b0\u1eddi trong cu\u1ed9c s\u1ed1ng. S\u1ef1 lan t\u1ecfa c\u1ee7a ng\u1ecdn l\u1eeda n\u00e0y s\u1ebd mang l\u1ea1i cho b\u1ea1n nh\u1eefng gi\u00e1 tr\u1ecb v\u01b0\u1ee3t th\u1eddi gian. Ch\u1ec9 tr\u00edch hay x\u00fac ph\u1ea1m ng\u01b0\u1eddi kh\u00e1c kh\u00f4ng bao gi\u1edd l\u00e0m th\u1ee9c t\u1ec9nh hay thay \u0111\u1ed5i \u0111\u01b0\u1ee3c h\u1ecd tr\u1edf n\u00ean t\u1ed1t h\u01a1n, v\u1eady n\u00ean b\u1ea1n \u0111\u1eebng bao gi\u1edd l\u00e0m th\u1ebf! C\u00f3 m\u1ed9t c\u00e2u ch\u00e2m ng\u00f4n c\u1ed5 r\u1ea5t hay m\u00e0 t\u00f4i \u0111\u00e3 d\u00e1n l\u00ean t\u1ea5m g\u01b0\u01a1ng soi \u0111\u1ec3 ng\u00e0y n\u00e0o c\u0169ng c\u00f3 th\u1ec3 nh\u00ecn th\u1ea5y: \u201cT\u00f4i ch\u1ec9 s\u1ed1ng tr\u00ean th\u1ebf gian n\u00e0y c\u00f3 m\u1ed9t l\u1ea7n, v\u00ec v\u1eady n\u1ebfu c\u00f3 th\u1ec3 l\u00e0m b\u1ea5t c\u1ee9 \u0111i\u1ec1u t\u1ed1t \u0111\u1eb9p n\u00e0o hay th\u1ec3 hi\u1ec7n l\u00f2ng nh\u00e2n \u00e1i, tri \u00e2n c\u1ee7a m\u00ecnh v\u1edbi b\u1ea5t k\u1ef3 ai, t\u00f4i s\u1ebd th\u1ef1c hi\u1ec7n ngay kh\u00f4ng ch\u1eadm tr\u1ec5, b\u1edfi t\u00f4i bi\u1ebft m\u00ecnh s\u1ebd kh\u00f4ng s\u1ed1ng \u0111\u1ebfn l\u1ea7n th\u1ee9 hai, ho\u1eb7c s\u1ee3 m\u00ecnh kh\u00f4ng c\u00f2n c\u01a1 h\u1ed9i\u201d. 64","\u0110\u1eaeC NH\u00c2N T\u00c2M Tri\u1ebft gia Emerson(9) n\u00f3i: \u201cM\u1ecdi ng\u01b0\u1eddi t\u00f4i g\u1eb7p \u0111\u1ec1u c\u00f3 nh\u1eefng \u0111i\u1ec3m hay h\u01a1n t\u00f4i v\u00e0 t\u00f4i lu\u00f4n h\u1ecdc \u0111\u01b0\u1ee3c \u0111i\u1ec1u g\u00ec \u0111\u00f3 t\u1eeb h\u1ecd\u201d. Mong r\u1eb1ng \u0111i\u1ec1u n\u00e0y c\u0169ng \u0111\u00fang v\u1edbi b\u1ea1n v\u00e0 t\u00f4i. Ch\u00fang ta h\u00e3y ng\u1eebng ngh\u0129 \u0111\u1ebfn nh\u1eefng th\u00e0nh t\u00edch, mong mu\u1ed1n c\u1ee7a m\u00ecnh v\u00e0 th\u1eed t\u00ecm hi\u1ec3u nh\u1eefng \u0111i\u1ec3m t\u1ed1t c\u1ee7a ng\u01b0\u1eddi kh\u00e1c. M\u1ecdi ng\u01b0\u1eddi s\u1ebd h\u1ebft s\u1ee9c ghi nh\u1eadn nh\u1eefng l\u1eddi khen ng\u1ee3i c\u1ee7a b\u1ea1n v\u00e0 lu\u00f4n c\u00f3 \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 th\u1ef1c hi\u1ec7n nh\u1eefng \u0111i\u1ec1u t\u1ed1t \u0111\u1eb9p t\u01b0\u01a1ng t\u1ef1 trong su\u1ed1t cu\u1ed9c \u0111\u1eddi h\u1ecd. (9) Ralph Waldo Emerson (1803 \u2013 1882): Tri\u1ebft gia, nh\u00e0 vi\u1ebft ti\u1ec3u lu\u1eadn, nh\u00e0 th\u01a1 ng\u01b0\u1eddi M\u1ef9, c\u0169ng l\u00e0 ng\u01b0\u1eddi \u0111i \u0111\u1ea7u phong tr\u00e0o t\u1ef1 l\u1ef1c c\u00e1nh sinh v\u00e0 tri\u1ebft l\u00fd si\u00eau vi\u1ec7t (transcendentalism). 65","HOW TO WIN FRIENDS & INFLUENCE PEOPLE * Bi\u1ebft khen ng\u1ee3i v\u00e0 c\u1ea3m \u01a1n nh\u1eefng ng\u01b0\u1eddi xung quanh m\u1ed9t c\u00e1ch ch\u00e2n th\u00e0nh ch\u00ednh l\u00e0 chi\u1ebfc \u0111\u0169a th\u1ea7n t\u1ea1o n\u00ean t\u00ecnh th\u00e2n \u00e1i v\u00e0 ngu\u1ed3n \u0111\u1ed9ng vi\u00ean tinh th\u1ea7n to l\u1edbn. \u0110\u00f3 l\u00e0 ni\u1ec1m vui r\u1eb1ng m\u1ed7i ng\u01b0\u1eddi \u0111ang \u0111\u01b0\u1ee3c quan t\u00e2m, c\u00f4ng nh\u1eadn v\u00e0 y\u00eau th\u01b0\u01a1ng. M\u1ed7i ng\u01b0\u1eddi \u0111\u01b0\u1ee3c khen ng\u1ee3i ch\u00e2n th\u00e0nh s\u1ebd t\u1ef1 nhi\u00ean s\u1eeda \u0111\u1ed5i nh\u1eefng t\u00ednh x\u1ea5u \u0111\u1ec3 tr\u1edf n\u00ean ho\u00e0n thi\u1ec7n h\u01a1n. NGUY\u00caN T\u1eaeC 2: 66","AI L\u00c0M \u0110\u01af\u1ee2C \u0110I\u1ec0U D\u01af\u1edaI \u0110\u00c2Y, NG\u01af\u1edcI \u0110\u00d3 S\u1ebc C\u00d3 C\u1ea2 TH\u1ebe GI\u1edaI T\u00f4i th\u01b0\u1eddng \u0111i c\u00e2u c\u00e1 v\u00e0o m\u00f9a h\u00e8. T\u00f4i r\u1ea5t th\u00edch \u0103n kem v\u00e0 tr\u00e1i c\u00e2y nh\u01b0ng c\u00e1 l\u1ea1i th\u00edch \u0103n giun. V\u00ec th\u1ebf, khi \u0111i c\u00e2u, t\u00f4i kh\u00f4ng ngh\u0129 \u0111\u1ebfn m\u00f3n kho\u00e1i kh\u1ea9u c\u1ee7a m\u00ecnh m\u00e0 ngh\u0129 \u0111\u1ebfn m\u00f3n kho\u00e1i kh\u1ea9u c\u1ee7a c\u00e1. T\u00f4i kh\u00f4ng m\u00f3c kem ho\u1eb7c tr\u00e1i c\u00e2y v\u00e0o l\u01b0\u1ee1i c\u00e2u m\u00e0 l\u00e0 m\u1ed9t con giun hay m\u1ed9t con ch\u00e2u ch\u1ea5u, treo m\u1ed3i tr\u01b0\u1edbc m\u1eb7t con c\u00e1 v\u00e0 n\u00f3i: \u201cN\u00e0y, c\u00e1, c\u00f3 ph\u1ea3i m\u00e0y th\u00edch c\u00e1i n\u00e0y kh\u00f4ng?\u201d. 67","HOW TO WIN FRIENDS & INFLUENCE PEOPLE \u1ee8ng x\u1eed v\u1edbi con ng\u01b0\u1eddi c\u0169ng v\u1eady. \u0110\u00e2y l\u00e0 \u0111i\u1ec1u m\u00e0 Lloyd George, v\u1ecb th\u1ee7 t\u01b0\u1edbng v\u0129 \u0111\u1ea1i c\u1ee7a Anh trong Th\u1ebf chi\u1ebfn th\u1ee9 I, \u0111\u00e3 l\u00e0m. Khi c\u00f3 ng\u01b0\u1eddi h\u1ecfi l\u00e0m th\u1ebf n\u00e0o \u00f4ng gi\u1eef v\u1eefng \u0111\u01b0\u1ee3c quy\u1ec1n l\u1ef1c trong khi nhi\u1ec1u nh\u00e0 l\u00e3nh \u0111\u1ea1o th\u1eddi chi\u1ebfn \u1edf c\u00e1c n\u01b0\u1edbc kh\u00e1c th\u01b0\u1eddng b\u1ecb l\u00e3ng qu\u00ean, \u00f4ng \u0111\u00e1p s\u1edf d\u0129 \u00f4ng l\u00e0m \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u00f3 ch\u1ec9 nh\u1edd m\u1ed9t c\u00e1ch duy nh\u1ea5t: H\u1ecdc \u0111\u01b0\u1ee3c c\u00e1ch m\u00f3c m\u1ed3i v\u00e0o l\u01b0\u1ee1i c\u00e2u ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng lo\u1ea1i c\u00e1. C\u00f3 th\u1ec3 n\u00f3i, c\u00e1ch duy nh\u1ea5t \u0111\u1ec3 g\u00e2y \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn ng\u01b0\u1eddi kh\u00e1c l\u00e0 n\u00f3i v\u1ec1 nh\u1eefng \u0111i\u1ec1u h\u1ecd mong mu\u1ed1n v\u00e0 h\u01b0\u1edbng d\u1eabn h\u1ecd l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u00f3. N\u1ebfu mu\u1ed1n c\u1eadu con trai tu\u1ed5i m\u1edbi l\u1edbn c\u1ee7a m\u00ecnh kh\u00f4ng h\u00fat thu\u1ed1c l\u00e1 th\u00ec h\u00e3y n\u00f3i v\u1ec1 nh\u1eefng \u0111i\u1ec1u m\u00e0 n\u00f3 mu\u1ed1n nghe, v\u00ed d\u1ee5 nh\u01b0 kh\u1ea3 n\u0103ng n\u00f3 s\u1ebd kh\u00f4ng t\u00ecm \u0111\u01b0\u1ee3c b\u1ea1n g\u00e1i do h\u01a1i th\u1edf kh\u00f4ng th\u01a1m tho hay kh\u00f4ng gi\u00e0nh \u0111\u01b0\u1ee3c gi\u1ea3i trong tr\u1eadn b\u00f3ng \u0111\u00e1 s\u1eafp t\u1edbi do s\u1ee9c kh\u1ecfe k\u00e9m v\u00ec h\u00fat thu\u1ed1c l\u00e1! C\u00f3 m\u1ed9t th\u1ef1c t\u1ebf \u0111\u00e3 \u0111\u01b0\u1ee3c khoa h\u1ecdc ki\u1ec3m ch\u1ee9ng l\u00e0 ngay c\u1ea3 c\u00e1c con v\u1eadt c\u0169ng mu\u1ed1n \u0111\u01b0\u1ee3c \u0111\u1ed1i x\u1eed nh\u01b0 th\u1ebf. Chuy\u1ec7n k\u1ec3 r\u1eb1ng m\u1ed9t h\u00f4m, hai cha con tri\u1ebft gia Ralph Waldo Emerson mu\u1ed1n \u0111\u01b0a m\u1ed9t con b\u00ea v\u00e0o chu\u1ed3ng. Nh\u01b0ng h\u1ecd ph\u1ea1m ph\u1ea3i m\u1ed9t l\u1ed7i th\u00f4ng th\u01b0\u1eddng l\u00e0 ch\u1ec9 ngh\u0129 t\u1edbi \u0111i\u1ec1u m\u00ecnh mu\u1ed1n. Th\u1ebf l\u00e0 Emerson v\u00e0 con trai, k\u1ebb \u0111\u1ea9y, ng\u01b0\u1eddi l\u00f4i con b\u00ea. Nh\u01b0ng con b\u00ea c\u0169ng ch\u1ec9 l\u00e0m theo nh\u1eefng g\u00ec n\u00f3 mu\u1ed1n: c\u1ee9 \u0111\u1ee9ng d\u1ea1ng ch\u00e2n ra v\u00e0 ki\u00ean quy\u1ebft kh\u00f4ng nh\u00fac nh\u00edch. C\u00f4 g\u00e1i gi\u00fap vi\u1ec7c cho gia \u0111\u00ecnh Emerson nh\u00ecn th\u1ea5y t\u00ecnh c\u1ea3nh \u0111\u00f3. C\u00f4 kh\u00f4ng bi\u1ebft l\u00e0m th\u01a1 hay vi\u1ebft ti\u1ec3u lu\u1eadn, nh\u01b0ng c\u00f4 hi\u1ec3u t\u00e2m l\u00fd lo\u00e0i v\u1eadt h\u01a1n nh\u00e0 tri\u1ebft h\u1ecdc Emerson. C\u00f4 \u0111\u01b0a ng\u00f3n tay v\u00e0o m\u00f5m con b\u00ea cho n\u00f3 m\u00fat nh\u01b0 b\u00fa m\u1eb9, r\u1ed3i t\u1eeb t\u1eeb v\u1ed7 v\u1ec1 n\u00f3 v\u00e0o chu\u1ed3ng. 68","\u0110\u1eaeC NH\u00c2N T\u00c2M T\u1eeb ng\u00e0y b\u1ea1n ch\u00e0o \u0111\u1eddi, m\u1ecdi h\u00e0nh \u0111\u1ed9ng b\u1ea1n th\u1ef1c hi\u1ec7n \u0111\u1ec1u l\u00e0 v\u00ec b\u1ea1n mu\u1ed1n m\u1ed9t \u0111i\u1ec1u g\u00ec \u0111\u00f3. T\u1ea1i sao b\u1ea1n l\u1ea1i \u0111\u00f3ng g\u00f3p ti\u1ec1n cho c\u00e1c h\u1ed9i t\u1eeb thi\u1ec7n? B\u1edfi v\u00ec b\u1ea1n mu\u1ed1n g\u00f3p ph\u1ea7n chia s\u1ebb gi\u00fap \u0111\u1ee1 nh\u1eefng ng\u01b0\u1eddi b\u1ecb th\u01b0\u01a1ng t\u1eadt hay b\u1ea5t h\u1ea1nh h\u01a1n b\u1ea1n. V\u00e0 v\u00ec b\u1ea1n th\u1ef1c s\u1ef1 mu\u1ed1n l\u00e0m m\u1ed9t \u0111i\u1ec1u t\u1ed1t, v\u00f4 t\u01b0 v\u00e0 th\u00e1nh thi\u1ec7n v\u00ec t\u00ecnh th\u01b0\u01a1ng y\u00eau. N\u1ebfu nh\u01b0 l\u00f2ng mong mu\u1ed1n c\u1ea3m gi\u00e1c n\u00e0y kh\u00f4ng m\u1ea1nh h\u01a1n ni\u1ec1m khao kh\u00e1t c\u00f3 nhi\u1ec1u ti\u1ec1n, b\u1ea1n s\u1ebd kh\u00f4ng bao gi\u1edd l\u00e0m t\u1eeb thi\u1ec7n \u0111\u01b0\u1ee3c. D\u0129 nhi\u00ean, b\u1ea1n c\u00f3 th\u1ec3 \u0111\u00f3ng g\u00f3p b\u1edfi v\u00ec b\u1ea1n c\u1ea3m th\u1ea5y x\u1ea5u h\u1ed5 n\u1ebfu t\u1eeb ch\u1ed1i, hay b\u1edfi v\u00ec m\u1ed9t ng\u01b0\u1eddi quen y\u00eau c\u1ea7u b\u1ea1n l\u00e0m th\u1ebf. D\u00f9 theo ki\u1ec3u n\u00e0o th\u00ec c\u0169ng c\u00f3 m\u1ed9t \u0111i\u1ec1u ch\u1eafc ch\u1eafn: B\u1ea1n \u0111\u00f3ng g\u00f3p b\u1edfi v\u00ec b\u1ea1n mong mu\u1ed1n c\u00f3 \u0111\u01b0\u1ee3c m\u1ed9t \u0111i\u1ec1u g\u00ec \u0111\u00f3. Harry A. Overstreet, trong t\u00e1c ph\u1ea9m \u1ea2nh h\u01b0\u1edfng H\u00e0nh vi Con ng\u01b0\u1eddi (Influencing Human Behavior), \u0111\u00e3 vi\u1ebft: \u201cM\u1ecdi h\u00e0nh vi \u0111\u1ec1u n\u1ea3y sinh t\u1eeb ch\u1ed7 ch\u00fang ta c\u0103n b\u1ea3n mu\u1ed1n \u0111i\u1ec1u g\u00ec. L\u1eddi khuy\u00ean hay nh\u1ea5t d\u00e0nh cho nh\u1eefng ai mu\u1ed1n thuy\u1ebft ph\u1ee5c ng\u01b0\u1eddi kh\u00e1c, d\u00f9 l\u00e0 trong kinh doanh, trong gia \u0111\u00ecnh, tr\u01b0\u1eddng h\u1ecdc, hay ch\u00ednh tr\u01b0\u1eddng, \u0111\u00f3 l\u00e0: Tr\u01b0\u1edbc h\u1ebft, h\u00e3y kh\u01a1i g\u1ee3i \u1edf ng\u01b0\u1eddi m\u00ecnh mu\u1ed1n \u1ea3nh h\u01b0\u1edfng m\u1ed9t \u00fd mu\u1ed1n thi\u1ebft tha. Ai l\u00e0m \u0111\u01b0\u1ee3c nh\u01b0 th\u1ebf s\u1ebd c\u00f3 c\u1ea3 th\u1ebf gi\u1edbi theo m\u00ecnh v\u00e0 s\u1ebd kh\u00f4ng bao gi\u1edd b\u1ecb c\u00f4 \u0111\u1ed9c. Andrew Carnegie, m\u1ed9t ng\u01b0\u1eddi Scotland ngh\u00e8o kh\u1ed5, ch\u1ec9 c\u00f3 b\u1ed1n n\u0103m ng\u1ed3i gh\u1ebf nh\u00e0 tr\u01b0\u1eddng, nh\u01b0ng \u0111\u00e3 s\u1edbm h\u1ecdc \u0111\u01b0\u1ee3c \u1edf tr\u01b0\u1eddng \u0111\u1eddi c\u00e1ch duy nh\u1ea5t c\u00f3 th\u1ec3 g\u00e2y \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn h\u00e0nh vi c\u1ee7a ng\u01b0\u1eddi kh\u00e1c. \u0110\u00f3 l\u00e0: N\u00f3i theo c\u00e1ch ng\u01b0\u1eddi kh\u00e1c mu\u1ed1n nghe. \u00d4ng \u0111\u00e3 b\u1eaft \u0111\u1ea7u c\u00f4ng vi\u1ec7c v\u1edbi hai xu m\u1ed7i gi\u1edd \u0111\u1ec3 sau n\u00e0y c\u00f3 th\u1ec3 \u0111\u00f3ng g\u00f3p 365 tri\u1ec7u \u0111\u00f4-la cho c\u00e1c t\u1ed5 ch\u1ee9c t\u1eeb thi\u1ec7n. Hai ch\u00e1u trai c\u1ee7a Carnegie \u0111ang h\u1ecdc \u1edf Yale lu\u00f4n cho r\u1eb1ng ch\u00fang b\u1eadn \u0111\u1ebfn n\u1ed7i qu\u00ean vi\u1ebft th\u01b0 v\u1ec1 nh\u00e0. Ch\u00fang ch\u1eb3ng m\u1ea3y may ch\u00fa \u00fd \u0111\u1ebfn nh\u1eefng b\u1ee9c th\u01b0 tha thi\u1ebft 69","HOW TO WIN FRIENDS & INFLUENCE PEOPLE c\u1ee7a m\u1eb9, khi\u1ebfn m\u1eb9 ch\u00fang lo l\u1eafng \u0111\u1ebfn ph\u00e1t \u1ed1m. Carnegie \u0111\u00e1nh cu\u1ed9c m\u1ed9t tr\u0103m \u0111\u00f4-la r\u1eb1ng \u00f4ng c\u00f3 th\u1ec3 l\u00e0m cho hai \u0111\u1ee9a ch\u00e1u tr\u1ea3 l\u1eddi ngay l\u1eadp t\u1ee9c m\u00e0 th\u1eadm ch\u00ed kh\u00f4ng c\u1ea7n ph\u1ea3i y\u00eau c\u1ea7u m\u1ed9t l\u1eddi n\u00e0o. \u00d4ng vi\u1ebft cho hai ch\u00e1u m\u1ed9t b\u1ee9c th\u01b0 th\u0103m h\u1ecfi, cu\u1ed1i th\u01b0 n\u00f3i r\u1eb1ng \u00f4ng c\u00f3 g\u1eedi cho m\u1ed7i \u0111\u1ee9a m\u1ed9t t\u1edd n\u0103m \u0111\u00f4-la. Nh\u01b0ng \u00f4ng gi\u1ea3 v\u1edd qu\u00ean kh\u00f4ng b\u1ecf ti\u1ec1n v\u00e0o phong b\u00ec. V\u00e0 \u0111\u00fang nh\u01b0 \u00f4ng ti\u00ean \u0111o\u00e1n. Th\u01b0 tr\u1ea3 l\u1eddi \u0111\u1ebfn ngay l\u1eadp t\u1ee9c: \u201cCh\u00fa Andrew th\u00e2n m\u1ebfn\u2026\u201d. T\u00f4i \u0111oan ch\u1eafc l\u00e0 b\u1ea1n c\u00f3 th\u1ec3 t\u1ef1 m\u00ecnh \u0111o\u00e1n ra ph\u1ea7n c\u00f2n l\u1ea1i c\u1ee7a b\u1ee9c th\u01b0. M\u1ed9t v\u00ed d\u1ee5 kh\u00e1c v\u1ec1 c\u00e1ch thuy\u1ebft ph\u1ee5c l\u00e0 c\u00e2u chuy\u1ec7n c\u1ee7a Stan Novak \u1edf Cleveland, Ohio. Bu\u1ed5i chi\u1ec1u n\u1ecd, Stan \u0111i l\u00e0m v\u1ec1 v\u00e0 th\u1ea5y \u0111\u1ee9a con trai \u00fat t\u00ean Tim \u0111ang g\u00e0o kh\u00f3c trong ph\u00f2ng kh\u00e1ch. C\u1eadu b\u00e9 kh\u00f4ng mu\u1ed1n \u0111\u1ebfn tr\u01b0\u1eddng m\u1eabu gi\u00e1o v\u00e0o ng\u00e0y mai. Thay v\u00ec ph\u1ea3n \u1ee9ng nh\u01b0 b\u00ecnh th\u01b0\u1eddng l\u00e0 \u0111u\u1ed5i th\u1eb1ng b\u00e9 ra kh\u1ecfi ph\u00f2ng v\u00e0 bu\u1ed9c n\u00f3 h\u1ee9a ph\u1ea3i \u0111i h\u1ecdc, Stan b\u00ecnh t\u0129nh ng\u1ed3i xu\u1ed1ng v\u00e0 suy ngh\u0129: \u201cN\u1ebfu m\u00ecnh l\u00e0 Tim, t\u1ea1i sao m\u00ecnh l\u1ea1i t\u1ee9c t\u1ed1i chuy\u1ec7n \u0111\u1ebfn tr\u01b0\u1eddng m\u1eabu gi\u00e1o? Ch\u1eafc l\u00e0 v\u00ec \u1edf tr\u01b0\u1eddng ch\u1eb3ng c\u00f3 g\u00ec hay m\u00e0 b\u1ed1 m\u1eb9 l\u1ea1i kh\u00f4ng cho m\u00ecnh \u0111\u01b0\u1ee3c \u1edf nh\u00e0 ch\u01a1i\u201d. Th\u1ebf l\u00e0 sau \u0111\u00f3, hai v\u1ee3 ch\u1ed3ng anh l\u1eadp ra m\u1ed9t danh s\u00e1ch m\u1ecdi tr\u00f2 ch\u01a1i th\u00fa v\u1ecb m\u00e0 Tim s\u1ebd \u0111\u01b0\u1ee3c tham gia \u1edf tr\u01b0\u1eddng m\u1eabu gi\u00e1o nh\u01b0 v\u1ebd t\u1ef1 do b\u1eb1ng \u0111\u1ea7u ng\u00f3n tay, m\u00faa h\u00e1t, ch\u01a1i v\u1edbi nh\u1eefng ng\u01b0\u1eddi b\u1ea1n m\u1edbi. Th\u1ebf r\u1ed3i, h\u1ecd th\u1ef1c hi\u1ec7n c\u00e1c tr\u00f2 ch\u01a1i \u0111\u00f3 ngay tr\u01b0\u1edbc m\u1eb7t th\u1eb1ng b\u00e9. Th\u1ea5y h\u1ea5p d\u1eabn, anh trai c\u1ee7a Tim l\u00e0 Bob nh\u1eadp cu\u1ed9c tr\u01b0\u1edbc. Ch\u1eb3ng m\u1ea5y ch\u1ed1c, Tim c\u0169ng tham gia. \u201c\u1ed2, kh\u00f4ng \u0111\u00e2u! Con ph\u1ea3i \u0111\u1ebfn tr\u01b0\u1eddng m\u1eabu gi\u00e1o tr\u01b0\u1edbc \u0111\u1ec3 h\u1ecdc c\u00e1ch v\u1ebd b\u1eb1ng m\u01b0\u1eddi \u0111\u1ea7u ng\u00f3n tay\u201d. V\u1edbi t\u1ea5t c\u1ea3 s\u1ef1 h\u0103ng h\u00e1i, ng\u01b0\u1eddi cha \u0111\u1ecdc to\u00e0n b\u1ed9 danh s\u00e1ch nh\u1eefng tr\u00f2 vui ch\u01a1i \u1edf tr\u01b0\u1eddng theo c\u00e1ch m\u00e0 c\u1eadu b\u00e9 hi\u1ec3u \u0111\u01b0\u1ee3c, k\u1ec3 cho c\u1eadu nghe m\u1ecdi \u0111i\u1ec1u th\u00fa v\u1ecb \u1edf tr\u01b0\u1eddng m\u1eabu gi\u00e1o. S\u00e1ng h\u00f4m sau, Stan ng\u1ee1 ng\u00e0ng khi th\u1ea5y Tim 70","\u0110\u1eaeC NH\u00c2N T\u00c2M \u0111ang ng\u1ed3i ng\u1ee7 say tr\u00ean chi\u1ebfc gh\u1ebf \u1edf ph\u00f2ng kh\u00e1ch v\u00ec \u0111\u00e3 th\u1ee9c d\u1eady t\u1eeb r\u1ea5t s\u1edbm \u0111\u1ec3 \u0111\u1ee3i b\u1ed1 \u0111\u01b0a \u0111\u1ebfn tr\u01b0\u1eddng. Tim n\u00f3i v\u1edbi cha: \u201cB\u1edfi v\u00ec con kh\u00f4ng mu\u1ed1n \u0111\u1ebfn tr\u01b0\u1eddng mu\u1ed9n\u201d. S\u1ef1 h\u0103ng h\u00e1i c\u1ee7a cha m\u1eb9 v\u00e0 anh trai \u0111\u00e3 l\u00e0m n\u1ea3y sinh \u1edf Tim s\u1ef1 khao kh\u00e1t \u0111\u1ebfn tr\u01b0\u1eddng, trong khi bao nhi\u00eau l\u1eddi khuy\u00ean b\u1ea3o hay d\u1ecda n\u1ea1t \u0111\u1ec1u v\u00f4 \u00edch. N\u1ebfu l\u1ea7n sau, b\u1ea1n mu\u1ed1n thuy\u1ebft ph\u1ee5c ai \u0111\u00f3 l\u00e0m vi\u1ec7c g\u00ec th\u00ec tr\u01b0\u1edbc khi l\u00e0m \u0111i\u1ec1u \u0111\u00f3, b\u1ea1n h\u00e3y t\u1ef1 h\u1ecfi m\u00ecnh: \u201cT\u00f4i c\u00f3 th\u1ec3 l\u00e0m g\u00ec \u0111\u1ec3 ng\u01b0\u1eddi \u0111\u00f3 t\u1ef1 nguy\u1ec7n l\u00e0m \u0111i\u1ec1u n\u00e0y?\u201d. T\u00f4i th\u01b0\u1eddng thu\u00ea theo m\u00f9a m\u1ed9t kh\u00e1n ph\u00f2ng l\u1edbn t\u1ea1i m\u1ed9t kh\u00e1ch s\u1ea1n \u1edf New York (kho\u1ea3ng 20 bu\u1ed5i t\u1ed1i m\u1ed7i m\u00f9a) \u0111\u1ec3 t\u1ed5 ch\u1ee9c c\u00e1c cu\u1ed9c di\u1ec5n thuy\u1ebft. G\u1ea7n \u0111\u1ebfn ng\u00e0y khai m\u1ea1c, ng\u01b0\u1eddi qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n \u0111\u1ed9t ng\u1ed9t b\u00e1o tin r\u1eb1ng ti\u1ec1n thu\u00ea \u0111\u1ee3t n\u00e0y t\u0103ng g\u1ea5p ba l\u1ea7n so v\u1edbi tr\u01b0\u1edbc. L\u00fac \u0111\u00f3, to\u00e0n b\u1ed9 th\u01b0 m\u1eddi \u0111\u00e3 \u0111\u01b0\u1ee3c g\u1eedi \u0111i. D\u0129 nhi\u00ean, t\u00f4i kh\u00f4ng mu\u1ed1n tr\u1ea3 th\u00eam ti\u1ec1n, nh\u01b0ng n\u00f3i v\u1edbi kh\u00e1ch s\u1ea1n v\u1ec1 nh\u1eefng \u0111i\u1ec1u t\u00f4i mu\u1ed1n th\u00ec c\u00f3 \u00edch l\u1ee3i g\u00ec? H\u1ecd ch\u1ec9 quan t\u00e2m \u0111\u1ebfn \u0111i\u1ec1u h\u1ecd mu\u1ed1n. Hai ng\u00e0y sau t\u00f4i quy\u1ebft \u0111\u1ecbnh \u0111\u1ebfn g\u1eb7p ng\u01b0\u1eddi qu\u1ea3n l\u00fd v\u00e0 n\u00f3i: \u201cT\u00f4i r\u1ea5t b\u1ea5t ng\u1edd khi nh\u1eadn \u0111\u01b0\u1ee3c b\u1ee9c th\u01b0 c\u1ee7a \u00f4ng nh\u01b0ng t\u00f4i kh\u00f4ng h\u1ec1 tr\u00e1ch \u00f4ng. N\u1ebfu \u1edf v\u00e0o c\u01b0\u01a1ng v\u1ecb c\u1ee7a \u00f4ng, c\u00f3 l\u1ebd t\u00f4i c\u0169ng l\u00e0m t\u01b0\u01a1ng t\u1ef1. Tr\u00e1ch nhi\u1ec7m c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n l\u00e0 ph\u1ea3i \u0111\u1ea1t \u0111\u01b0\u1ee3c l\u1ee3i nhu\u1eadn b\u1eb1ng m\u1ecdi c\u00e1ch. N\u1ebfu \u00f4ng kh\u00f4ng l\u00e0m th\u1ebf, \u00f4ng s\u1ebd b\u1ecb \u0111u\u1ed5i vi\u1ec7c. T\u00f4i ho\u00e0n to\u00e0n th\u00f4ng c\u1ea3m v\u1edbi \u00f4ng. V\u1eady b\u00e2y gi\u1edd, ch\u00fang ta h\u00e3y c\u00f9ng th\u1eed ph\u00e2n t\u00edch nh\u1eefng c\u00e1i \u0111\u01b0\u1ee3c v\u00e0 nh\u1eefng c\u00e1i m\u1ea5t c\u00f3 th\u1ec3 x\u1ea3y ra n\u1ebfu \u00f4ng t\u0103ng ti\u1ec1n thu\u00ea \u0111\u1ee3t n\u00e0y nh\u00e9!\u201d Sau \u0111\u00f3, t\u00f4i l\u1ea5y ra m\u1ed9t t\u1edd gi\u1ea5y, v\u1ea1ch m\u1ed9t \u0111\u01b0\u1eddng \u1edf gi\u1eefa, b\u00ean n\u00e0y ghi \u201c\u0110\u01b0\u1ee3c\u201d v\u00e0 b\u00ean kia l\u00e0 \u201cM\u1ea5t\u201d. D\u01b0\u1edbi m\u1ee5c \u201c\u0110\u01b0\u1ee3c\u201d t\u00f4i m\u1edf 71","HOW TO WIN FRIENDS & INFLUENCE PEOPLE ngo\u1eb7c v\u00e0 vi\u1ebft d\u00f2ng ch\u1eef \u201cn\u1ebfu kh\u00e1n ph\u00f2ng c\u00f2n tr\u1ed1ng\u201d. Sau \u0111\u00f3 t\u00f4i ti\u1ebfp t\u1ee5c: \u201c\u00d4ng s\u1ebd \u0111\u01b0\u1ee3c thu\u1eadn l\u1ee3i l\u00e0 c\u00f3 ph\u00f2ng cho thu\u00ea khi\u00eau v\u0169 hay t\u1ed5 ch\u1ee9c s\u1ef1 ki\u1ec7n. \u0110\u00e2y l\u00e0 m\u1ed9t thu\u1eadn l\u1ee3i to l\u1edbn \u0111em \u0111\u1ebfn cho \u00f4ng nhi\u1ec1u ti\u1ec1n h\u01a1n so v\u1edbi cho thu\u00ea ph\u00f2ng l\u00e0m h\u1ed9i ngh\u1ecb. N\u1ebfu nh\u01b0 t\u00f4i chi\u1ebfm kh\u00e1n ph\u00f2ng su\u1ed1t 20 \u0111\u00eam trong th\u1eddi gian cao \u0111i\u1ec3m trong m\u00f9a th\u00ec ch\u1eafc ch\u1eafn \u00f4ng s\u1ebd ph\u1ea3i ch\u1ecbu nhi\u1ec1u thi\u1ec7t th\u00f2i. B\u00ean c\u1ea1nh \u0111\u00f3, c\u0169ng c\u00f3 m\u1ed9t v\u00e0i \u0111i\u1ec1u b\u1ea5t l\u1ee3i. Tr\u01b0\u1edbc h\u1ebft, \u00f4ng ch\u1eb3ng t\u0103ng \u0111\u01b0\u1ee3c thu nh\u1eadp t\u1eeb t\u00f4i, tr\u00e1i l\u1ea1i c\u00f2n b\u1ecb m\u1ea5t \u0111i, v\u00ec n\u1ebfu ph\u1ea3i tr\u1ea3 s\u1ed1 ti\u1ec1n thu\u00ea cao nh\u01b0 v\u1eady t\u00f4i \u0111\u00e0nh ph\u1ea3i t\u1ed5 ch\u1ee9c h\u1ed9i ngh\u1ecb \u1edf m\u1ed9t n\u01a1i kh\u00e1c. L\u1ea1i c\u00f2n m\u1ed9t thi\u1ec7t h\u1ea1i n\u1eefa cho \u00f4ng. Nh\u1eefng b\u00e0i di\u1ec5n thuy\u1ebft c\u1ee7a t\u00f4i s\u1ebd thu h\u00fat nhi\u1ec1u ng\u01b0\u1eddi thu\u1ed9c gi\u1edbi th\u01b0\u1ee3ng l\u01b0u v\u00e0 tr\u00ed th\u1ee9c \u0111\u1ebfn kh\u00e1ch s\u1ea1n n\u00e0y. \u0110\u00e2y s\u1ebd l\u00e0 l\u1eddi qu\u1ea3ng c\u00e1o r\u1ea5t t\u1ed1t cho kh\u00e1ch s\u1ea1n c\u1ee7a \u00f4ng. N\u1ebfu \u00f4ng tr\u1ea3 n\u0103m ng\u00e0n \u0111\u00f4-la \u0111\u1ec3 qu\u1ea3ng c\u00e1o tr\u00ean b\u00e1o, \u00f4ng v\u1eabn kh\u00f4ng th\u1ec3 thu h\u00fat \u0111\u01b0\u1ee3c nhi\u1ec1u kh\u00e1ch h\u00e0ng ch\u1ea5t l\u01b0\u1ee3ng nh\u01b0 th\u1ebf \u0111\u1ebfn kh\u00e1ch s\u1ea1n c\u1ee7a \u00f4ng. Nh\u01b0 v\u1eady n\u1ebfu kh\u00f4ng c\u00f3 nh\u1eefng b\u00e0i di\u1ec5n thuy\u1ebft c\u1ee7a t\u00f4i th\u00ec kh\u00e1ch s\u1ea1n b\u1ecb thi\u1ec7t th\u00f2i nhi\u1ec1u\u201d. V\u1eeba n\u00f3i, t\u00f4i v\u1eeba vi\u1ebft hai \u0111i\u1ec1u \u1ea5y d\u01b0\u1edbi m\u1ee5c \u201cM\u1ea5t\u201d v\u00e0 trao t\u1edd gi\u1ea5y cho \u00f4ng qu\u1ea3n l\u00fd, r\u1ed3i b\u1ea3o: \u201cMong \u00f4ng suy x\u00e9t k\u1ef9 nh\u1eefng \u0111i\u1ec1u l\u1ee3i h\u1ea1i n\u00e0y r\u1ed3i cho t\u00f4i quy\u1ebft \u0111\u1ecbnh cu\u1ed1i c\u00f9ng\u201d. H\u00f4m sau, t\u00f4i nh\u1eadn \u0111\u01b0\u1ee3c b\u1ee9c th\u01b0 b\u00e1o r\u1eb1ng ti\u1ec1n thu\u00ea c\u1ee7a t\u00f4i ch\u1ec9 t\u0103ng 50% ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 300%. Th\u1ef1c s\u1ef1, c\u00f3 \u0111\u01b0\u1ee3c vi\u1ec7c gi\u1ea3m gi\u00e1 n\u00e0y kh\u00f4ng ph\u1ea3i do t\u00f4i n\u00f3i v\u1ec1 \u0111i\u1ec1u m\u00ecnh mong mu\u1ed1n m\u00e0 ch\u1ec9 n\u00f3i v\u1ec1 \u0111i\u1ec1u \u00f4ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n mu\u1ed1n v\u00e0 c\u00e1ch \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u mong mu\u1ed1n \u0111\u00f3 nh\u01b0 th\u1ebf n\u00e0o. Henry Ford(10) n\u00f3i: \u201cN\u1ebfu nh\u01b0 c\u00f3 m\u1ed9t b\u00ed quy\u1ebft n\u00e0o \u0111\u1ec3 th\u00e0nh c\u00f4ng, th\u00ec n\u00f3 n\u1eb1m \u1edf kh\u1ea3 n\u0103ng hi\u1ec3u v\u00e0 th\u00f4ng c\u1ea3m v\u1edbi quan \u0111i\u1ec3m c\u1ee7a (10) Henry Ford (1863 - 1947): Nh\u00e0 s\u00e1ng l\u1eadp h\u00e3ng \u00f4 t\u00f4 Ford c\u1ee7a M\u1ef9, ng\u01b0\u1eddi ph\u00e1t minh v\u00e0 \u00e1p d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p d\u00e2y chuy\u1ec1n s\u1ea3n xu\u1ea5t. 72","\u0110\u1eaeC NH\u00c2N T\u00c2M ng\u01b0\u1eddi kh\u00e1c v\u00e0 nh\u00ecn s\u1ef1 vi\u1ec7c theo g\u00f3c \u0111\u1ed9 c\u1ee7a ng\u01b0\u1eddi \u1ea5y c\u0169ng nh\u01b0 theo g\u00f3c \u0111\u1ed9 c\u1ee7a ch\u00ednh m\u00ecnh\u201d. \u0110\u00e2y l\u00e0 l\u1eddi khuy\u00ean kinh \u0111i\u1ec3n nh\u1ea5t t\u1eeb x\u01b0a \u0111\u1ebfn nay trong ngh\u1ec7 thu\u1eadt \u0111\u1ed1i nh\u00e2n x\u1eed th\u1ebf. M\u1ed9t ch\u00e2n l\u00fd \u0111\u01a1n gi\u1ea3n v\u00e0 hi\u1ec3n nhi\u00ean m\u00e0 b\u1ea5t k\u1ef3 ai c\u0169ng bi\u1ebft. Th\u1ebf nh\u01b0ng, 90% con ng\u01b0\u1eddi tr\u00ean tr\u00e1i \u0111\u1ea5t n\u00e0y l\u1ea1i qu\u00ean d\u00f9ng n\u00f3 trong su\u1ed1t 90% th\u1eddi gian s\u1ed1ng c\u1ee7a m\u00ecnh. H\u00e3y xem nh\u1eefng b\u1ee9c th\u01b0 \u0111\u01b0\u1ee3c chuy\u1ec3n \u0111\u1ebfn b\u00e0n vi\u1ebft c\u1ee7a b\u1ea1n v\u00e0o s\u00e1ng mai, b\u1ea1n s\u1ebd th\u1ea5y h\u1ea7u h\u1ebft \u0111\u1ec1u vi ph\u1ea1m nguy\u00ean t\u1eafc quan tr\u1ecdng \u1ea5y. Ch\u00fang ta s\u1ebd c\u00f9ng th\u1eed \u0111\u1ecdc v\u00e0 ph\u00e2n t\u00edch b\u1ee9c th\u01b0 c\u1ee7a gi\u00e1m \u0111\u1ed1c b\u1ed9 ph\u1eadn truy\u1ec1n th\u00f4ng c\u1ee7a m\u1ed9t c\u00f4ng ty qu\u1ea3ng c\u00e1o c\u00f3 chi nh\u00e1nh tr\u00ean to\u00e0n qu\u1ed1c g\u1eedi cho nh\u1eefng ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u00e1c tr\u1ea1m ph\u00e1t thanh \u0111\u1ecba ph\u01b0\u01a1ng (trong ngo\u1eb7c \u0111\u01a1n l\u00e0 ph\u1ea3n \u1ee9ng gi\u1ea3 \u0111\u1ecbnh c\u1ee7a ch\u00fang ta khi \u0111\u1ecdc t\u1eebng \u0111o\u1ea1n). K\u00ednh g\u1eedi \u00f4ng John Blank Blankville, Indiana \u00d4ng Blank th\u00e2n m\u1ebfn! C\u00f4ng ty ------- lu\u00f4n mong mu\u1ed1n duy tr\u00ec v\u1ecb tr\u00ed \u0111\u1ee9ng \u0111\u1ea7u ng\u00e0nh qu\u1ea3ng c\u00e1o \u1edf l\u0129nh v\u1ef1c truy\u1ec1n thanh. (Ai c\u1ea7n bi\u1ebft c\u00f4ng ty \u00f4ng mu\u1ed1n g\u00ec? T\u00f4i lo vi\u1ec7c c\u1ee7a t\u00f4i c\u00f2n ch\u01b0a xong. Ng\u00e2n h\u00e0ng \u0111\u00f2i t\u1ecbch thu nh\u00e0 t\u00f4i \u0111\u1ec3 xi\u1ebft n\u1ee3, s\u00e2u b\u1ecd \u0111ang \u0103n tr\u1ee5i \u0111\u00e1m rau qu\u1ea3, ch\u1ee9ng kho\u00e1n h\u00f4m qua l\u1ea1i s\u1ee5t gi\u00e1. T\u00f4i l\u1ea1i v\u1eeba b\u1ecb m\u1ea5t 85% gi\u00e1 tr\u1ecb c\u1ed5 phi\u1ebfu s\u00e1ng nay, kh\u00f4ng \u0111\u01b0\u1ee3c m\u1eddi \u0111\u1ebfn cu\u1ed9c khi\u00eau v\u0169 t\u1ea1i nh\u00e0 Jone t\u1ed1i qua. B\u00e1c s\u0129 b\u1ea3o t\u00f4i b\u1ecb cao huy\u1ebft \u00e1p, b\u1ecb suy s\u1ee5p th\u1ea7n kinh 73","HOW TO WIN FRIENDS & INFLUENCE PEOPLE v\u00e0 t\u00f3c c\u00f3 g\u00e0u. \u0110\u00e3 qu\u00e1 \u0111\u1ee7 r\u1ed3i, v\u1eady m\u00e0 s\u00e1ng nay c\u00f2n b\u1ecb th\u1eb1ng nh\u00f3c n\u00e0o \u0111\u00f3 \u1edf New York g\u1edfi th\u01b0 ba hoa v\u1ec1 c\u00e1i \u0111i\u1ec1u m\u00e0 c\u00f4ng ty n\u00f3 mu\u1ed1n. Th\u1eadt b\u1ef1c m\u00ecnh! Ch\u1ec9 c\u1ea7n h\u1eafn hi\u1ec3u b\u1ee9c th\u01b0 n\u00e0y l\u00e0m m\u1ea5t thi\u1ec7n c\u1ea3m nh\u01b0 th\u1ebf n\u00e0o, ch\u1eafc h\u1eafn ph\u1ea3i r\u00fat kh\u1ecfi ng\u00e0nh qu\u1ea3ng c\u00e1o m\u00e0 v\u1ec1 ch\u0103n v\u1ecbt cho r\u1ed3i!) C\u00e1c ch\u01b0\u01a1ng tr\u00ecnh th\u00f4ng b\u00e1o, qu\u1ea3ng c\u00e1o qu\u1ed1c gia \u0111\u1ec1u do c\u00f4ng ty ch\u00fang t\u00f4i \u0111\u1ea3m nhi\u1ec7m. Vi\u1ec7c tri\u1ec3n khai nhanh ch\u00f3ng, \u0111\u00fang th\u1eddi h\u1ea1n \u0111\u00e3 gi\u00fap cho ch\u00fang t\u00f4i li\u00ean t\u1ee5c \u0111\u1ee9ng \u1edf v\u1ecb tr\u00ed \u0111\u1ea7u ng\u00e0nh trong nhi\u1ec1u n\u0103m qua. (C\u00f4ng ty \u00f4ng l\u1edbn m\u1ea1nh, gi\u00e0u c\u00f3, \u0111\u1ee9ng \u0111\u1ea7u \u00e0? Th\u1ebf th\u00ec sao? D\u00f9 c\u00f4ng ty \u00f4ng c\u00f3 l\u1edbn nh\u01b0 T\u1eadp \u0111o\u00e0n General Motors hay General Electric ho\u1eb7c B\u1ed9 t\u1ed5ng tham m\u01b0u qu\u00e2n \u0111\u1ed9i M\u1ef9 hay b\u1eb1ng t\u1ea5t c\u1ea3 c\u1ed9ng l\u1ea1i th\u00ec c\u0169ng th\u1ebf th\u00f4i. N\u1ebfu \u00f4ng c\u00f3 \u0111\u01b0\u1ee3c m\u1ed9t ch\u00fat th\u00f4ng minh h\u1eb3n \u00f4ng ph\u1ea3i hi\u1ec3u r\u1eb1ng t\u00f4i quan t\u00e2m \u0111\u1ebfn vi\u1ec7c t\u00f4i quan tr\u1ecdng nh\u01b0 th\u1ebf n\u00e0o, ch\u1ee9 kh\u00f4ng ph\u1ea3i \u00f4ng quan tr\u1ecdng nh\u01b0 th\u1ebf n\u00e0o. Chuy\u1ec7n th\u00e0nh c\u00f4ng to l\u1edbn c\u1ee7a \u00f4ng ch\u1ec9 l\u00e0m cho t\u00f4i b\u1ef1c b\u1ed9i v\u00ec c\u1ea3m th\u1ea5y m\u00ecnh b\u00e9 nh\u1ecf v\u00e0 ch\u1eb3ng c\u00f3 gi\u00e1 tr\u1ecb g\u00ec.) Ch\u00fang t\u00f4i mu\u1ed1n cung c\u1ea5p cho kh\u00e1ch h\u00e0ng th\u00f4ng tin chi ti\u1ebft v\u1ec1 t\u00ecnh h\u00ecnh c\u1ee7a c\u00e1c \u0111\u00e0i ph\u00e1t thanh. (\u00d4ng mu\u1ed1n \u01b0! \u00d4ng c\u00f3 ph\u1ea3i l\u00e0 con b\u00f2 kh\u00f4ng h\u1ea3? T\u00f4i kh\u00f4ng h\u1ec1 quan t\u00e2m g\u00ec \u0111\u1ebfn \u0111i\u1ec1u \u00f4ng mu\u1ed1n hay \u0111i\u1ec1u t\u1ed5ng th\u1ed1ng M\u1ef9 mu\u1ed1n. \u0110\u1ec3 t\u00f4i b\u1ea3o \u00f4ng m\u1ed9t l\u1ea7n cho xong r\u1eb1ng t\u00f4i ch\u1ec9 quan t\u00e2m t\u1edbi \u0111i\u1ec1u t\u00f4i mu\u1ed1n m\u00e0 th\u00f4i, th\u1ebf m\u00e0 \u00f4ng ch\u01b0a h\u1ec1 n\u00f3i m\u1ed9t l\u1eddi v\u1ec1 \u0111i\u1ec1u \u0111\u00f3 trong b\u1ee9c th\u01b0 ngu xu\u1ea9n c\u1ee7a \u00f4ng.) H\u00e3y cung c\u1ea5p cho c\u00f4ng ty ch\u00fang t\u00f4i l\u1ecbch ph\u00e1t thanh h\u00e0ng tu\u1ea7n c\u1ee7a \u0111\u00e0i \u00f4ng \u2013 c\u00e0ng chi ti\u1ebft c\u00e0ng ti\u1ec7n l\u1ee3i cho vi\u1ec7c l\u1ef1a ch\u1ecdn, s\u1eafp x\u1ebfp c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh qu\u1ea3ng c\u00e1o v\u00e0o th\u1eddi \u0111i\u1ec3m thu\u1eadn l\u1ee3i nh\u1ea5t. 74","\u0110\u1eaeC NH\u00c2N T\u00c2M (Th\u00f4ng tin quan tr\u1ecdng \u01b0! \u00d4ng \u0111i\u00ean r\u1ed3i. \u00d4ng khoe khoang, k\u1ebb c\u1ea3 v\u00e0 khi\u1ebfn t\u00f4i c\u1ea3m th\u1ea5y m\u00ecnh v\u00f4 ngh\u0129a, r\u1ed3i sau \u0111\u00f3 l\u1ea1i d\u00e1m y\u00eau c\u1ea7u \u0111\u01b0a cho \u00f4ng \u201cth\u00f4ng tin quan tr\u1ecdng\u201d, th\u1eadm ch\u00ed c\u00f2n kh\u00f4ng n\u00f3i \u201cxin l\u00e0m \u01a1n\u201d khi y\u00eau c\u1ea7u \u0111i\u1ec1u \u0111\u00f3 n\u1eefa ch\u1ee9. Th\u1eadt kh\u00f4ng th\u1ec3 t\u01b0\u1edfng t\u01b0\u1ee3ng \u0111\u01b0\u1ee3c!) Nh\u1eadn \u0111\u01b0\u1ee3c th\u01b0 n\u00e0y, mong \u00f4ng g\u1edfi ngay cho ch\u00fang t\u00f4i l\u1ecbch ph\u00e1t thanh g\u1ea7n nh\u1ea5t c\u1ee7a \u0111\u00e0i \u00f4ng, \u0111i\u1ec1u \u0111\u00f3 s\u1ebd mang l\u1ea1i l\u1ee3i \u00edch cho c\u1ea3 \u0111\u00f4i b\u00ean. (Th\u1eadt l\u00e0 ngu xu\u1ea9n! \u00d4ng g\u1eedi cho t\u00f4i m\u1ed9t b\u1ee9c th\u01b0 r\u1ebb ti\u1ec1n, n\u00f3i nh\u0103ng n\u00f3i cu\u1ed9i, th\u1ebf m\u00e0 l\u1ea1i d\u00e1m y\u00eau c\u1ea7u t\u00f4i \u201cg\u1edfi ngay\u201d cho \u00f4ng, trong l\u00fac t\u00f4i \u0111ang b\u1ef1c b\u1ed9i v\u1ec1 gi\u1ea5y n\u1ee3 v\u00e0 v\u1ec1 huy\u1ebft \u00e1p c\u1ee7a m\u00ecnh. V\u00e0 ai cho \u00f4ng c\u00e1i quy\u1ec1n ra l\u1ec7nh cho t\u00f4i?... \u00d4ng n\u00f3i \u0111i\u1ec1u n\u00e0y s\u1ebd \u201cmang l\u1ea1i l\u1ee3i \u00edch cho c\u1ea3 \u0111\u00f4i b\u00ean\u201d, nh\u01b0ng \u00f4ng ch\u01b0a cho t\u00f4i th\u1ea5y l\u00e0 t\u00f4i s\u1ebd c\u00f3 l\u1ee3i \u1edf \u0111i\u1ec3m n\u00e0o.) Th\u00e2n m\u1ebfn John Doe Gi\u00e1m \u0111\u1ed1c Truy\u1ec1n th\u00f4ng T\u00e1i b\u00fat. B\u00e0i vi\u1ebft th\u00fa v\u1ecb d\u01b0\u1edbi \u0111\u00e2y l\u00e0 t\u1eeb t\u1ea1p ch\u00ed Blankville, h\u1eb3n \u00f4ng s\u1ebd mu\u1ed1n ph\u00e1t thanh n\u00f3 \u1edf \u0111\u00e0i c\u1ee7a m\u00ecnh. (Cu\u1ed1i c\u00f9ng, t\u1edbi ph\u1ea7n t\u00e1i b\u00fat \u00f4ng m\u1edbi \u0111\u1ec1 c\u1eadp \u0111i\u1ec1u g\u00ec \u0111\u00f3 li\u00ean quan \u0111\u1ebfn v\u1ea5n \u0111\u1ec1 c\u1ee7a t\u00f4i. T\u1ea1i sao \u00f4ng l\u1ea1i kh\u00f4ng b\u1eaft \u0111\u1ea7u b\u1ee9c th\u01b0 b\u1eb1ng \u0111i\u1ec1u n\u00e0y? Nh\u01b0ng n\u00f3 d\u00f9ng \u0111\u1ec3 l\u00e0m g\u00ec, \u00f4ng c\u0169ng kh\u00f4ng h\u1ec1 n\u00f3i r\u00f5! D\u00e2n qu\u1ea3ng c\u00e1o n\u00e0o c\u0169ng \u0111\u1ec1u n\u00f3i nh\u1ea3m nh\u01b0 \u00f4ng sao? \u00d4ng c\u1ea7n chi l\u1ecbch ph\u00e1t thanh g\u1ea7n \u0111\u00e2y nh\u1ea5t c\u1ee7a t\u00f4i, c\u00e1i \u00f4ng c\u1ea7n l\u00e0 m\u1ed9t ch\u00fat ch\u1ea5t x\u00e1m \u0111\u1ec3 nh\u00e9t v\u00e0o c\u00e1i \u0111\u1ea7u b\u00e3 \u0111\u1eadu c\u1ee7a \u00f4ng!) 75","HOW TO WIN FRIENDS & INFLUENCE PEOPLE D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t b\u1ee9c th\u01b0 kh\u00e1c do ng\u01b0\u1eddi \u0111\u1ee9ng \u0111\u1ea7u tr\u1ea1m cu\u1ed1i c\u1ee7a m\u1ed9t c\u00f4ng ty v\u1eadn t\u1ea3i l\u1edbn g\u1eedi cho Edward Vermylen, m\u1ed9t h\u1ecdc vi\u00ean c\u1ee7a t\u00f4i. B\u1ee9c th\u01b0 \u0111\u00e3 g\u00e2y \u1ea5n t\u01b0\u1ee3ng g\u00ec cho ng\u01b0\u1eddi nh\u1eadn? B\u1ea1n h\u00e3y \u0111\u1ecdc n\u00f3 v\u00e0 ch\u00fang ta s\u1ebd c\u00f9ng ph\u00e2n t\u00edch. K\u00ednh g\u1eedi: \u00d4ng Edward Vermylen C\u00f4ng ty A. Zerega's Sons S\u1ed1 28 \u0110\u01b0\u1eddng Front Brooklyn, N.Y. 11201 Th\u01b0a \u00d4ng, C\u00f4ng vi\u1ec7c t\u1ea1i tr\u1ea1m nh\u1eadn h\u00e0ng g\u1eedi ra n\u01b0\u1edbc ngo\u00e0i theo \u0111\u01b0\u1eddng s\u1eaft c\u1ee7a ch\u00fang t\u00f4i \u0111\u00e3 b\u1ecb c\u1ea3n tr\u1edf v\u00ec h\u00e0ng h\u00f3a chuy\u1ec3n \u0111\u1ebfn qu\u00e1 tr\u1ec5 v\u00e0o cu\u1ed1i bu\u1ed5i chi\u1ec1u. \u0110i\u1ec1u n\u00e0y d\u1eabn \u0111\u1ebfn t\u00ecnh tr\u1ea1ng \u1ee9 \u0111\u1ecdng h\u00e0ng t\u1ea1i tr\u1ea1m v\u00e0 trong m\u1ed9t v\u00e0i tr\u01b0\u1eddng h\u1ee3p ch\u00fang t\u00f4i \u0111\u00e3 kh\u00f4ng k\u1ecbp giao h\u00e0ng. Ng\u00e0y 10 th\u00e1ng 11 ch\u00fang t\u00f4i \u0111\u00e3 nh\u1eadn \u0111\u01b0\u1ee3c c\u1ee7a c\u00f4ng ty \u00f4ng m\u1ed9t l\u00f4 h\u00e0ng g\u1ed3m 510 ki\u1ec7n v\u00e0o l\u00fac 4 gi\u1edd 20 chi\u1ec1u. Ch\u00fang t\u00f4i r\u1ea5t mong nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 h\u1ee3p t\u00e1c c\u1ee7a \u00f4ng \u0111\u1ec3 kh\u1eafc ph\u1ee5c t\u00ecnh tr\u1ea1ng ch\u1eadm tr\u1ec5 ngo\u00e0i \u00fd mu\u1ed1n n\u00e0y. Xin \u00f4ng cho bi\u1ebft r\u1eb1ng \u00f4ng c\u00f3 th\u1ec3 chuy\u1ec3n m\u1ed9t ph\u1ea7n h\u00e0ng h\u00f3a cho ch\u00fang t\u00f4i v\u00e0o bu\u1ed5i s\u00e1ng thay v\u00ec d\u1ed3n t\u1ea5t c\u1ea3 v\u00e0o bu\u1ed5i chi\u1ec1u, \u0111\u1ec3 tr\u00e1nh r\u01a1i v\u00e0o tr\u01b0\u1eddng h\u1ee3p t\u01b0\u01a1ng t\u1ef1 trong t\u01b0\u01a1ng lai? \u0110i\u1ec1u thu\u1eadn l\u1ee3i v\u1ec1 ph\u00eda \u00f4ng trong c\u00e1ch thu x\u1ebfp n\u00e0y l\u00e0 h\u00e0ng h\u00f3a c\u1ee7a \u00f4ng s\u1ebd \u0111\u01b0\u1ee3c b\u1ed1c d\u1ee1 nhanh ch\u00f3ng v\u00e0 ch\u00fang t\u00f4i b\u1ea3o \u0111\u1ea3m s\u1ebd g\u1eedi \u0111i ngay sau \u0111\u00f3. Th\u00e2n m\u1ebfn, J---- B---- 76","\u0110\u1eaeC NH\u00c2N T\u00c2M Sau khi \u0111\u1ecdc b\u1ee9c th\u01b0 n\u00e0y, \u00f4ng Vermylen, ng\u01b0\u1eddi ph\u1ee5 tr\u00e1ch b\u00e1n h\u00e0ng cho c\u00f4ng ty Zerega\u2019s Sons g\u1eedi n\u00f3 cho t\u00f4i v\u1edbi l\u1eddi b\u00ecnh lu\u1eadn sau \u0111\u00e2y: \u201cB\u1ee9c th\u01b0 n\u00e0y \u0111\u00e3 ph\u1ea3n t\u00e1c d\u1ee5ng. \u0110\u1ea7u th\u01b0 h\u1ecd k\u1ec3 l\u1ec3 nh\u1eefng kh\u00f3 kh\u0103n c\u1ee7a h\u1ecd m\u00e0 ch\u00fang t\u00f4i n\u00f3i chung ch\u1eb3ng c\u1ea7n quan t\u00e2m. M\u00e3i \u0111\u1ebfn cu\u1ed1i th\u01b0 m\u1edbi n\u00f3i r\u1eb1ng n\u1ebfu nh\u01b0 c\u00f9ng h\u1ee3p t\u00e1c, h\u00e0ng h\u00f3a c\u1ee7a ch\u00fang t\u00f4i s\u1ebd \u0111\u01b0\u1ee3c chuy\u1ec3n nhanh ch\u00f3ng. N\u00f3i kh\u00e1c \u0111i, \u0111i\u1ec1u ch\u00fang t\u00f4i quan t\u00e2m nh\u1ea5t l\u1ea1i \u0111\u01b0\u1ee3c nh\u1eafc \u0111\u1ebfn cu\u1ed1i c\u00f9ng, to\u00e0n b\u1ed9 k\u1ebft qu\u1ea3 c\u1ee7a b\u1ee9c th\u01b0 g\u00e2y n\u00ean s\u1ef1 ph\u1ea3n \u0111\u1ed1i h\u01a1n l\u00e0 h\u1ee3p t\u00e1c.\u201d B\u00e2y gi\u1edd ch\u00fang ta c\u00f9ng xem th\u1eed li\u1ec7u c\u00f3 th\u1ec3 vi\u1ebft l\u1ea1i hay c\u1ea3i thi\u1ec7n b\u1ee9c th\u01b0 n\u00e0y kh\u00f4ng. Ch\u00fang ta \u0111\u1eebng ph\u00ed th\u00ec gi\u1edd n\u00f3i v\u1ec1 nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u1ee7a m\u00ecnh n\u1eefa. Nh\u01b0 Henry Ford khuy\u00ean: \u201cHi\u1ec3u v\u00e0 th\u00f4ng c\u1ea3m v\u1edbi quan \u0111i\u1ec3m c\u1ee7a ng\u01b0\u1eddi kh\u00e1c v\u00e0 nh\u00ecn s\u1ef1 vi\u1ec7c theo g\u00f3c \u0111\u1ed9 c\u1ee7a ng\u01b0\u1eddi \u1ea5y c\u0169ng nh\u01b0 g\u00f3c \u0111\u1ed9 c\u1ee7a ch\u00ednh m\u00ecnh\u201d. \u0110\u00e2y l\u00e0 b\u1ee9c th\u01b0 \u0111\u00e3 \u0111\u01b0\u1ee3c vi\u1ebft l\u1ea1i. C\u00f3 th\u1ec3 ch\u01b0a ph\u1ea3i l\u00e0 t\u1ed1t nh\u1ea5t, nh\u01b0ng c\u0169ng \u0111\u00e1ng khen ng\u1ee3i: K\u00ednh g\u1eedi: \u00d4ng Edward Vermylen C\u00f4ng ty Zerega\u2019s Sons S\u1ed1 28 \u0110\u01b0\u1eddng Front Brooklyn, N.Y. 11201 \u00d4ng Vermylen th\u00e2n m\u1ebfn! C\u00f4ng ty c\u1ee7a \u00f4ng \u0111\u00e3 t\u1eebng l\u00e0 m\u1ed9t trong nh\u1eefng kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft c\u1ee7a ch\u00fang t\u00f4i su\u1ed1t m\u01b0\u1eddi b\u1ed1n n\u0103m qua. Ch\u00fang t\u00f4i r\u1ea5t c\u1ea3m \u01a1n nh\u1eefng \u0111\u01a1n \u0111\u1eb7t h\u00e0ng c\u1ee7a \u00f4ng v\u00e0 mu\u1ed1n \u0111em \u0111\u1ebfn cho \u00f4ng 77","HOW TO WIN FRIENDS & INFLUENCE PEOPLE m\u1ed9t d\u1ecbch v\u1ee5 giao nh\u1eadn nhanh ch\u00f3ng, hi\u1ec7u qu\u1ea3 nh\u1ea5t. Tuy nhi\u00ean, th\u1eddi gian g\u1ea7n \u0111\u00e2y ch\u00fang t\u00f4i ch\u01b0a ph\u1ee5c v\u1ee5 \u00f4ng nhanh ch\u00f3ng nh\u01b0 mong mu\u1ed1n v\u00ec c\u00e1c xe t\u1ea3i c\u1ee7a \u00f4ng chuy\u1ec3n cho ch\u00fang t\u00f4i nh\u1eefng l\u00f4 h\u00e0ng l\u1edbn r\u1ea5t mu\u1ed9n v\u00e0o cu\u1ed1i bu\u1ed5i chi\u1ec1u, c\u1ee5 th\u1ec3 l\u00e0 l\u00f4 h\u00e0ng v\u00e0o ng\u00e0y 10 th\u00e1ng 11. L\u00fd do l\u00e0 v\u00ec nhi\u1ec1u kh\u00e1ch h\u00e0ng kh\u00e1c c\u0169ng chuy\u1ec3n h\u00e0ng \u0111\u1ebfn v\u00e0o c\u00f9ng th\u1eddi gian nh\u01b0 tr\u00ean n\u00ean r\u1ea5t d\u1ec5 x\u1ea3y ra t\u00ecnh tr\u1ea1ng t\u1eafc ngh\u1ebdn. H\u1eadu qu\u1ea3 l\u00e0 c\u00e1c xe t\u1ea3i c\u1ee7a \u00f4ng bu\u1ed9c ph\u1ea3i x\u1ebfp h\u00e0ng ch\u1edd t\u1ea1i c\u1ea3ng, \u0111\u00f4i khi ngay c\u1ea3 vi\u1ec7c chuy\u1ec3n h\u00e0ng cho \u00f4ng c\u0169ng b\u1ecb ho\u00e3n l\u1ea1i. \u0110i\u1ec1u n\u00e0y qu\u1ea3 th\u1eadt s\u1ebd \u0111em l\u1ea1i nh\u1eefng k\u1ebft qu\u1ea3 kh\u00f4ng t\u1ed1t nh\u01b0ng kh\u00f4ng ph\u1ea3i l\u00e0 kh\u00f4ng gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c. N\u1ebfu c\u00f3 th\u1ec3, xin \u00f4ng vui l\u00f2ng chuy\u1ec3n h\u00e0ng \u0111\u1ebfn ch\u00fang t\u00f4i v\u00e0o s\u00e1ng s\u1edbm. Nh\u01b0 th\u1ebf c\u00e1c xe t\u1ea3i c\u1ee7a \u00f4ng s\u1ebd kh\u00f4ng ph\u1ea3i ch\u1edd, h\u00e0ng c\u1ee7a \u00f4ng s\u1ebd \u0111\u01b0\u1ee3c d\u1ee1 xu\u1ed1ng ngay l\u1eadp t\u1ee9c. \u0110\u1ed3ng th\u1eddi, c\u00f4ng nh\u00e2n c\u1ee7a ch\u00fang ta c\u0169ng s\u1ebd \u0111\u01b0\u1ee3c v\u1ec1 nh\u00e0 s\u1edbm h\u01a1n v\u00e0o bu\u1ed5i t\u1ed1i \u0111\u1ec3 th\u01b0\u1edfng th\u1ee9c m\u00f3n m\u00ec \u1ed1ng tuy\u1ec7t v\u1eddi do c\u00f4ng ty \u00f4ng s\u1ea3n xu\u1ea5t. Cu\u1ed1i c\u00f9ng, cho d\u00f9 h\u00e0ng c\u1ee7a \u00f4ng \u0111\u1ebfn l\u00fac n\u00e0o \u0111i n\u1eefa, ch\u00fang t\u00f4i c\u0169ng s\u1ebd n\u1ed7 l\u1ef1c h\u1ebft s\u1ee9c m\u00ecnh \u0111\u1ec3 ph\u1ee5c v\u1ee5 \u00f4ng nhanh ch\u00f3ng. Ch\u00fang t\u00f4i bi\u1ebft l\u00e0 \u00f4ng r\u1ea5t b\u1eadn. Xin \u0111\u1eebng m\u1ea5t th\u1eddi gian tr\u1ea3 l\u1eddi b\u1ee9c th\u01b0 n\u00e0y. Th\u00e2n m\u1ebfn, J----B----- Tr\u01b0\u1edfng Tr\u1ea1m Barbara Anderson, nh\u00e2n vi\u00ean c\u1ee7a m\u1ed9t ng\u00e2n h\u00e0ng \u1edf New York, mu\u1ed1n chuy\u1ec3n c\u00f4ng t\u00e1c \u0111\u1ebfn Phoenix, Arizona \u0111\u1ec3 ti\u1ec7n ch\u0103m 78","\u0110\u1eaeC NH\u00c2N T\u00c2M s\u00f3c s\u1ee9c kh\u1ecfe cho c\u1eadu con trai. S\u1eed d\u1ee5ng nh\u1eefng nguy\u00ean t\u1eafc \u0111\u00e3 h\u1ecdc trong kh\u00f3a hu\u1ea5n luy\u1ec7n c\u1ee7a ch\u00fang t\u00f4i, b\u00e0 vi\u1ebft b\u1ee9c th\u01b0 n\u00e0y cho m\u01b0\u1eddi hai ng\u00e2n h\u00e0ng \u1edf Phoenix: \u201cTh\u01b0a qu\u00fd ng\u00e0i! Kinh nghi\u1ec7m m\u01b0\u1eddi n\u0103m trong ng\u00e0nh ng\u00e2n h\u00e0ng c\u1ee7a t\u00f4i s\u1ebd l\u00e0 m\u1ed9t \u0111\u00f3ng g\u00f3p h\u1eefu \u00edch cho s\u1ef1 t\u0103ng tr\u01b0\u1edfng nhanh ch\u00f3ng c\u1ee7a ng\u00e2n h\u00e0ng qu\u00fd ng\u00e0i. V\u1edbi nhi\u1ec1u kh\u1ea3 n\u0103ng kh\u00e1c nhau v\u1ec1 nghi\u1ec7p v\u1ee5 ng\u00e2n h\u00e0ng t\u1ea1i Trust Bank \u1edf New York, t\u00f4i \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u1ec1 b\u1ea1t ch\u1ee9c v\u1ee5 hi\u1ec7n nay l\u00e0 Gi\u00e1m \u0111\u1ed1c Chi nh\u00e1nh. T\u00f4i c\u00f3 nhi\u1ec1u hi\u1ec3u bi\u1ebft th\u1ea5u \u0111\u00e1o trong m\u1ecdi l\u0129nh v\u1ef1c ng\u00e2n h\u00e0ng, bao g\u1ed3m c\u1ea3 nh\u1eefng giao d\u1ecbch ti\u1ec1n g\u1eedi, t\u00edn d\u1ee5ng, cho vay v\u00e0 qu\u1ea3n l\u00fd. T\u00f4i s\u1ebd chuy\u1ec3n \u0111\u1ebfn Phoenix v\u00e0o th\u00e1ng 5 v\u00e0 tin ch\u1eafc r\u1eb1ng m\u00ecnh c\u00f3 th\u1ec3 g\u00f3p ph\u1ea7n v\u00e0o s\u1ef1 l\u1edbn m\u1ea1nh v\u00e0 t\u0103ng tr\u01b0\u1edfng l\u1ee3i nhu\u1eadn cho ng\u00e2n h\u00e0ng qu\u00fd ng\u00e0i. T\u00f4i s\u1ebd \u1edf Phoenix v\u00e0o ng\u00e0y 3 th\u00e1ng 4 v\u00e0 s\u1ebd r\u1ea5t c\u1ea3m k\u00edch n\u1ebfu c\u00e1c ng\u00e0i d\u00e0nh cho t\u00f4i c\u01a1 h\u1ed9i \u0111\u01b0\u1ee3c ch\u1ee9ng minh kh\u1ea3 n\u0103ng th\u1ef1c t\u1ebf c\u00f3 th\u1ec3 gi\u00fap ng\u00e2n h\u00e0ng c\u1ee7a qu\u00fd ng\u00e0i \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng k\u1ebft qu\u1ea3 nh\u01b0 mong mu\u1ed1n. Th\u00e2n m\u1ebfn, Barbara L. Anderson C\u00e1c b\u1ea1n \u0111o\u00e1n th\u1eed xem b\u00e0 Anderson c\u00f3 nh\u1eadn \u0111\u01b0\u1ee3c th\u01b0 tr\u1ea3 l\u1eddi sau b\u1ee9c th\u01b0 n\u00e0y kh\u00f4ng? M\u01b0\u1eddi m\u1ed9t ng\u00e2n h\u00e0ng \u0111\u00e3 m\u1eddi b\u00e0 \u0111\u1ebfn ph\u1ecfng v\u1ea5n v\u00e0 b\u00e0 nh\u1eadn \u0111\u01b0\u1ee3c th\u01b0 m\u1eddi l\u00e0m vi\u1ec7c c\u1ee7a t\u1ea5t c\u1ea3 m\u01b0\u1eddi m\u1ed9t ng\u00e2n h\u00e0ng n\u00e0y. L\u00fd do \u0111\u01a1n gi\u1ea3n l\u00e0 v\u00ec b\u00e0 Anderson kh\u00f4ng h\u1ec1 79","HOW TO WIN FRIENDS & INFLUENCE PEOPLE \u0111\u1ec1 c\u1eadp \u0111\u1ebfn \u0111i\u1ec1u b\u00e0 mu\u1ed1n m\u00e0 ch\u1ec9 n\u00f3i v\u1ec1 nh\u1eefng \u0111i\u1ec1u b\u00e0 c\u00f3 th\u1ec3 gi\u00fap cho c\u00e1c ng\u00e2n h\u00e0ng, t\u1eadp trung v\u00e0o \u0111i\u1ec1u h\u1ecd mu\u1ed1n ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 \u0111i\u1ec1u b\u00e0 mu\u1ed1n. H\u00e0ng tr\u0103m ng\u00e0n ng\u01b0\u1eddi b\u00e1n h\u00e0ng \u0111ang c\u1ea5t b\u01b0\u1edbc tr\u00ean l\u1ec1 \u0111\u01b0\u1eddng h\u00f4m nay, m\u1ec7t m\u1ecfi v\u00e0 th\u1ea5t v\u1ecdng v\u1edbi m\u1ee9c l\u01b0\u01a1ng th\u1ea5p. T\u1ea1i sao th\u1ebf? B\u1edfi v\u00ec h\u1ecd bao gi\u1edd c\u0169ng ngh\u0129 \u0111\u1ebfn \u0111i\u1ec1u h\u1ecd mu\u1ed1n m\u00e0 kh\u00f4ng nh\u1eadn ra \u0111i\u1ec1u kh\u00e1ch h\u00e0ng mu\u1ed1n. Ch\u00fang ta bao gi\u1edd c\u0169ng ch\u1ec9 quan t\u00e2m t\u1edbi vi\u1ec7c gi\u1ea3i quy\u1ebft nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u1ee7a m\u00ecnh m\u00e0 th\u00f4i. V\u00e0 n\u1ebfu nh\u01b0 nh\u1eefng ng\u01b0\u1eddi b\u00e1n h\u00e0ng c\u00f3 th\u1ec3 ch\u1ec9 cho ch\u00fang ta th\u1ea5y vi\u1ec7c ph\u1ee5c v\u1ee5 c\u1ee7a h\u1ecd hay h\u00e0ng h\u00f3a c\u1ee7a h\u1ecd s\u1ebd gi\u00fap gi\u1ea3i quy\u1ebft nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u1ee7a ch\u00fang ta nh\u01b0 th\u1ebf n\u00e0o, h\u1ecd s\u1ebd kh\u00f4ng c\u1ea7n ph\u1ea3i b\u00e1n cho ch\u00fang ta. Ch\u00fang ta s\u1ebd t\u1ef1 mua. Kh\u00e1ch h\u00e0ng mu\u1ed1n c\u1ea3m th\u1ea5y m\u00ecnh \u0111ang mua ch\u1ee9 kh\u00f4ng ph\u1ea3i \u0111\u01b0\u1ee3c b\u00e1n. Th\u1ebf m\u00e0 nhi\u1ec1u ng\u01b0\u1eddi b\u00e1n h\u00e0ng l\u1ea1i b\u1ecf ph\u00ed c\u1ea3 cu\u1ed9c \u0111\u1eddi \u0111i b\u00e1n s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh m\u00e0 kh\u00f4ng t\u00ecm hi\u1ec3u \u00fd mu\u1ed1n c\u1ee7a ng\u01b0\u1eddi mua. T\u00f4i \u0111\u00e3 c\u00f3 nhi\u1ec1u n\u0103m s\u1ed1ng \u1edf Forest Hills, m\u1ed9t c\u1ed9ng \u0111\u1ed3ng nh\u1ecf nh\u1eefng gia \u0111\u00ecnh s\u1ed1ng kh\u00e1 bi\u1ec7t l\u1eadp gi\u1eefa trung t\u00e2m New York. M\u1ed9t h\u00f4m, khi \u0111ang r\u1ea3o b\u01b0\u1edbc \u0111\u1ebfn n\u01a1i l\u00e0m vi\u1ec7c, t\u00f4i t\u00ecnh c\u1edd g\u1eb7p m\u1ed9t ng\u01b0\u1eddi kinh doanh b\u1ea5t \u0111\u1ed9ng s\u1ea3n c\u00f3 th\u00e2m ni\u00ean trong khu v\u1ef1c n\u00e0y. \u00d4ng ta r\u1ea5t th\u1ea1o Forest Hills n\u00ean t\u00f4i thu\u1eadn mi\u1ec7ng h\u1ecfi xem ng\u00f4i nh\u00e0 tr\u00e1t th\u1ea1ch cao c\u1ee7a t\u00f4i \u0111\u01b0\u1ee3c l\u00e0m v\u1edbi rui kim lo\u1ea1i hay g\u1ea1ch r\u1ed7ng. \u00d4ng b\u1ea3o kh\u00f4ng bi\u1ebft v\u00e0 t\u01b0 v\u1ea5n v\u1edbi t\u00f4i \u0111i\u1ec1u m\u00e0 t\u00f4i \u0111\u00e3 bi\u1ebft, \u0111\u00f3 l\u00e0 n\u00ean h\u1ecfi \u0111i\u1ec1u \u0111\u00f3 \u1edf h\u1ed9i ki\u1ebfn tr\u00fac Forest Hills. H\u00f4m sau, t\u00f4i nh\u1eadn \u0111\u01b0\u1ee3c m\u1ed9t b\u1ee9c th\u01b0 c\u1ee7a \u00f4ng ta. \u00d4ng c\u00f3 cho t\u00f4i th\u00f4ng tin m\u00e0 t\u00f4i mu\u1ed1n kh\u00f4ng? Kh\u00f4ng, \u00f4ng ta y\u00eau c\u1ea7u t\u00f4i cho ph\u00e9p t\u01b0 v\u1ea5n b\u1ea3o hi\u1ec3m. R\u00f5 r\u00e0ng \u00f4ng kh\u00f4ng h\u1ec1 quan t\u00e2m 80","\u0110\u1eaeC NH\u00c2N T\u00c2M t\u1edbi vi\u1ec7c gi\u00fap t\u00f4i. \u00d4ng ch\u1ec9 quan t\u00e2m t\u1edbi vi\u1ec7c gi\u00fap cho ch\u00ednh \u00f4ng m\u00e0 th\u00f4i. Th\u1ebf gi\u1edbi n\u00e0y \u0111\u1ea7y nh\u1eefng ng\u01b0\u1eddi mu\u1ed1n v\u01a1 v\u00e9t v\u00e0 ki\u1ebfm ch\u00e1c cho m\u00ecnh, cho n\u00ean c\u00e1 nh\u00e2n hi\u1ebfm hoi n\u00e0o mu\u1ed1n ph\u1ee5c v\u1ee5 ng\u01b0\u1eddi kh\u00e1c m\u1ed9t c\u00e1ch v\u00f4 t\u01b0 s\u1ebd c\u00f3 \u0111\u01b0\u1ee3c m\u1ed9t \u01b0u th\u1ebf to l\u1edbn: H\u1ecd s\u1ebd r\u1ea5t \u00edt b\u1ecb c\u1ea1nh tranh! Owen D. Young, m\u1ed9t lu\u1eadt gia n\u1ed5i ti\u1ebfng v\u00e0 l\u00e0 m\u1ed9t trong nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o kinh doanh l\u1edbn nh\u1ea5t n\u01b0\u1edbc M\u1ef9 \u0111\u00e3 t\u1eebng ph\u00e1t bi\u1ec3u: \u201cNh\u1eefng ai c\u00f3 th\u1ec3 \u0111\u1eb7t m\u00ecnh v\u00e0o v\u1ecb tr\u00ed c\u1ee7a ng\u01b0\u1eddi kh\u00e1c, nh\u1eefng ai c\u00f3 th\u1ec3 hi\u1ec3u nh\u1eefng suy t\u01b0, c\u1ea3m nh\u1eadn c\u1ee7a m\u1ecdi ng\u01b0\u1eddi th\u00ec kh\u00f4ng bao gi\u1edd ph\u1ea3i lo l\u1eafng cho t\u01b0\u01a1ng lai\u201d. N\u1ebfu nh\u01b0 sau khi \u0111\u1ecdc quy\u1ec3n s\u00e1ch n\u00e0y, b\u1ea1n ch\u1ec9 th\u1ef1c h\u00e0nh \u0111\u01b0\u1ee3c m\u1ed9t \u0111i\u1ec1u, \u0111\u00f3 l\u00e0 bao gi\u1edd c\u0169ng ngh\u0129 theo quan \u0111i\u1ec3m c\u1ee7a ng\u01b0\u1eddi kh\u00e1c v\u00e0 nh\u00ecn s\u1ef1 vi\u1ec7c t\u1eeb g\u00f3c \u0111\u1ed9 c\u1ee7a h\u1ecd, ch\u1ec9 c\u1ea7n \u0111i\u1ec1u duy nh\u1ea5t n\u00e0y th\u00f4i c\u0169ng \u0111\u1ee7 t\u1ea1o n\u00ean c\u1ed9t m\u1ed1c v\u00f4 c\u00f9ng quan tr\u1ecdng tr\u00ean con \u0111\u01b0\u1eddng ph\u00e1t tri\u1ec3n s\u1ef1 nghi\u1ec7p c\u1ee7a b\u1ea1n. Bi\u1ebft nh\u00ecn nh\u1eadn v\u1ea5n \u0111\u1ec1 theo quan \u0111i\u1ec3m c\u1ee7a ng\u01b0\u1eddi kh\u00e1c v\u00e0 bi\u1ebft kh\u01a1i g\u1ee3i \u1edf h\u1ecd mong mu\u1ed1n tha thi\u1ebft th\u1ef1c hi\u1ec7n \u0111i\u1ec1u m\u00ecnh mong ch\u1edd ho\u00e0n to\u00e0n kh\u00f4ng ph\u1ea3i l\u00e0 l\u1ee3i d\u1ee5ng ng\u01b0\u1eddi \u0111\u1ec3 m\u01b0u c\u1ea7u quy\u1ec1n l\u1ee3i cho m\u00ecnh v\u00e0 g\u00e2y thi\u1ec7t h\u1ea1i \u0111\u1ebfn quy\u1ec1n l\u1ee3i c\u1ee7a h\u1ecd. C\u1ea3 hai b\u00ean \u0111\u1ec1u ph\u1ea3i c\u00f3 \u0111\u01b0\u1ee3c quy\u1ec1n l\u1ee3i nh\u01b0 nhau. Michael E. Whidden thu\u1ed9c Warwick, \u0111\u1ea3o Rhode, l\u00e0 ng\u01b0\u1eddi b\u00e1n h\u00e0ng cho h\u00e3ng x\u0103ng d\u1ea7u Shell. Mike mu\u1ed1n tr\u1edf th\u00e0nh ng\u01b0\u1eddi b\u00e1n h\u00e0ng s\u1ed1 m\u1ed9t trong khu v\u1ef1c, nh\u01b0ng m\u1ed9t tr\u1ea1m x\u0103ng d\u1ea7u trong danh s\u00e1ch ph\u1ee5c v\u1ee5 c\u1ee7a anh l\u1ea1i l\u00e0 m\u1ed9t tr\u1edf ng\u1ea1i cho \u01b0\u1edbc mu\u1ed1n \u1ea5y. 81","HOW TO WIN FRIENDS & INFLUENCE PEOPLE Tr\u1ea1m do m\u1ed9t \u00f4ng gi\u00e0 b\u1ea3o th\u1ee7 qu\u1ea3n l\u00fd v\u00e0 kh\u00f4ng sao th\u00fac \u0111\u1ea9y \u00f4ng ta thay \u0111\u1ed5i t\u00ecnh tr\u1ea1ng c\u1ee7a tr\u1ea1m \u0111\u01b0\u1ee3c. Tr\u1ea1m x\u0103ng tr\u00f4ng t\u1ed3i t\u00e0n \u0111\u1ebfn n\u1ed7i ch\u1eb3ng ai th\u00e8m gh\u00e9 ngang, nh\u01b0ng ng\u01b0\u1eddi qu\u1ea3n l\u00fd kh\u00f4ng ch\u1ecbu nghe l\u1eddi thuy\u1ebft ph\u1ee5c c\u1ee7a Mike \u0111\u1ec3 n\u00e2ng cao h\u00ecnh \u1ea3nh c\u1ee7a tr\u1ea1m. Sau khi th\u00fac gi\u1ee5c, tr\u00f2 chuy\u1ec7n, t\u00e2m s\u1ef1 nhi\u1ec1u l\u1ea7n m\u00e0 ch\u1eb3ng c\u00f3 k\u1ebft qu\u1ea3 g\u00ec, Mike quy\u1ebft \u0111\u1ecbnh m\u1eddi ng\u01b0\u1eddi qu\u1ea3n l\u00fd \u0111\u1ebfn th\u0103m tr\u1ea1m Shell g\u1ea7n nh\u1ea5t \u1edf trong v\u00f9ng. \u00d4ng qu\u1ea3n l\u00fd b\u1ecb s\u1ed1c v\u1edbi \u1ea5n t\u01b0\u1ee3ng m\u1ea1nh m\u1ebd v\u1ec1 tr\u1ea1m Shell \u0111\u00f3 \u0111\u1ebfn n\u1ed7i, khi Mike \u0111\u1ebfn l\u1ea7n sau, tr\u1ea1m x\u0103ng \u0111\u00e3 \u0111\u01b0\u1ee3c \u00f4ng qu\u00e9t d\u1ecdn s\u1ea1ch s\u1ebd v\u00e0 doanh thu t\u0103ng l\u00ean r\u00f5 r\u1ec7t. \u0110i\u1ec1u n\u00e0y \u0111\u00e3 gi\u00fap Mike \u0111\u1ea1t \u0111\u01b0\u1ee3c v\u1ecb tr\u00ed s\u1ed1 m\u1ed9t trong v\u00f9ng. T\u1ea5t c\u1ea3 nh\u1eefng l\u00fd l\u1ebd thuy\u1ebft ph\u1ee5c \u0111\u1ec1u kh\u00f4ng \u0111em \u0111\u1ebfn k\u1ebft qu\u1ea3 g\u00ec nh\u01b0ng b\u1eb1ng c\u00e1ch kh\u01a1i g\u1ee3i l\u00f2ng ham mu\u1ed1n m\u00e3nh li\u1ec7t \u1edf ng\u01b0\u1eddi qu\u1ea3n l\u00fd th\u00f4ng qua h\u00ecnh \u1ea3nh c\u1ee7a m\u1ed9t tr\u1ea1m x\u0103ng hi\u1ec7n \u0111\u1ea1i, chuy\u00ean nghi\u1ec7p, Mike \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c \u0111\u00edch c\u1ee7a m\u00ecnh. C\u1ea3 ng\u01b0\u1eddi qu\u1ea3n l\u00fd v\u00e0 Mike \u0111\u1ec1u c\u00f3 l\u1ee3i. Tr\u01b0\u1eddng h\u1ee3p ng\u01b0\u1ee3c l\u1ea1i, m\u1ed9t h\u1ecdc vi\u00ean, tr\u01b0\u1edbc khi tham d\u1ef1 kh\u00f3a hu\u1ea5n luy\u1ec7n \u201cThuy\u1ebft tr\u00ecnh hi\u1ec7u qu\u1ea3\u201d c\u1ee7a t\u00f4i, mu\u1ed1n thuy\u1ebft ph\u1ee5c m\u1ecdi ng\u01b0\u1eddi ch\u01a1i b\u00f3ng r\u1ed5 v\u00e0o th\u1eddi gian r\u1ea3nh r\u1ed7i \u0111\u00e3 n\u00f3i nh\u01b0 th\u1ebf n\u00e0y: \u201cT\u00f4i mu\u1ed1n c\u00e1c b\u1ea1n ch\u01a1i b\u00f3ng r\u1ed5. T\u00f4i th\u00edch ch\u01a1i b\u00f3ng r\u1ed5 nh\u01b0ng m\u1ea5y l\u1ea7n g\u1ea7n \u0111\u00e2y ra s\u00e2n t\u1eadp \u0111\u1ec1u kh\u00f4ng \u0111\u1ee7 ng\u01b0\u1eddi ch\u01a1i. M\u1ed9t t\u1ed1i c\u00e1ch \u0111\u00e2y m\u1edbi v\u00e0i h\u00f4m, ch\u1ec9 c\u00f3 v\u00e0i ba ng\u01b0\u1eddi ch\u00fang t\u00f4i ch\u01a1i b\u00f3ng v\u1edbi nhau v\u00e0 t\u00f4i b\u1ecb b\u1ea7m m\u1ed9t m\u1eaft. T\u00f4i mu\u1ed1n t\u1ed1i mai t\u1ea5t c\u1ea3 c\u00e1c b\u1ea1n xu\u1ed1ng s\u00e2n. T\u00f4i mu\u1ed1n ch\u01a1i b\u00f3ng r\u1ed5!\u201d. Anh ta c\u00f3 n\u00f3i ch\u00fat g\u00ec v\u1ec1 \u0111i\u1ec1u b\u1ea1n mu\u1ed1n kh\u00f4ng? Kh\u00f4ng! V\u00e0 b\u1ea1n c\u0169ng ch\u1eb3ng th\u1ea5y h\u00e0o h\u1ee9ng v\u1edbi nh\u1eefng g\u00ec anh ta mu\u1ed1n. B\u1ea1n c\u0169ng kh\u00f4ng mu\u1ed1n b\u1ecb b\u1ea7m m\u1ed9t con m\u1eaft. 82","\u0110\u1eaeC NH\u00c2N T\u00c2M Trong khi \u0111\u00f3, c\u00f3 bao nhi\u00eau \u0111i\u1ec1u anh ta c\u00f3 th\u1ec3 n\u00f3i \u0111\u1ec3 kh\u01a1i g\u1ee3i \u1edf b\u1ea1n l\u00f2ng ham th\u00edch t\u1eadp luy\u1ec7n th\u1ec3 thao. N\u00e0o l\u00e0 ch\u01a1i th\u1ec3 thao l\u00e0m \u0111\u1ea7u \u00f3c tho\u1ea3i m\u00e1i, s\u1ea3ng kho\u00e1i, vui v\u1ebb v\u00e0 c\u00f3 th\u00eam nhi\u1ec1u ng\u01b0\u1eddi b\u1ea1n\u2026 Xin \u0111\u01b0\u1ee3c l\u1ea7n n\u1eefa nh\u1eafc l\u1ea1i l\u1eddi khuy\u00ean kh\u00f4n ngoan c\u1ee7a gi\u00e1o s\u01b0 Overstreet: Tr\u01b0\u1edbc h\u1ebft h\u00e3y kh\u01a1i g\u1ee3i \u1edf ng\u01b0\u1eddi kh\u00e1c m\u1ed9t ham mu\u1ed1n m\u00e3nh li\u1ec7t. Ai l\u00e0m \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u00f3 s\u1ebd c\u00f3 c\u1ea3 th\u1ebf gi\u1edbi, b\u1eb1ng kh\u00f4ng h\u1ecd s\u1ebd c\u00f4 \u0111\u1ed9c m\u1ed9t m\u00ecnh. M\u1ed9t h\u1ecdc vi\u00ean c\u1ee7a t\u00f4i r\u1ea5t b\u1ef1c m\u00ecnh v\u1ec1 c\u1eadu con trai nh\u1ecf. Th\u1eb1ng b\u00e9 suy dinh d\u01b0\u1ee1ng v\u00e0 l\u1ea1i bi\u1ebfng \u0103n. Cha m\u1eb9 n\u00f3 d\u00f9ng \u0111\u1ee7 m\u1ecdi bi\u1ec7n ph\u00e1p m\u00e0 kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 g\u00ec. Su\u1ed1t ng\u00e0y, h\u1ecd c\u1eb1n nh\u1eb1n m\u00e3i v\u1edbi th\u1eb1ng b\u00e9 nh\u1eefng c\u00e2u nh\u01b0: \u201cM\u1eb9 mu\u1ed1n con \u0103n c\u00e1i n\u00e0y v\u00e0 c\u00e1i kia n\u1eefa!\u201d, \u201cCha mu\u1ed1n con l\u1edbn l\u00ean th\u00e0nh m\u1ed9t ng\u01b0\u1eddi c\u01b0\u1eddng tr\u00e1ng, kh\u1ecfe m\u1ea1nh nh\u01b0 hi\u1ec7p s\u0129\u2026\u201d. Th\u1eb1ng b\u00e9 kh\u00f4ng h\u1ec1 quan t\u00e2m \u0111\u1ebfn nh\u1eefng l\u1eddi n\u00f3i \u0111\u00f3, n\u00f3 c\u0169ng ch\u1eb3ng mu\u1ed1n tr\u1edf th\u00e0nh hi\u1ec7p s\u0129. Th\u1eadt l\u00e0 phi l\u00fd khi \u0111\u00f2i h\u1ecfi m\u1ed9t \u0111\u1ee9a tr\u1ebb ba tu\u1ed5i c\u00f3 c\u00e1ch suy ngh\u0129 nh\u01b0 m\u1ed9t ng\u01b0\u1eddi cha ba m\u01b0\u01a1i tu\u1ed5i. Cu\u1ed1i c\u00f9ng ng\u01b0\u1eddi cha c\u0169ng nh\u1eadn ra \u0111i\u1ec1u n\u00e0y. Anh ta t\u1ef1 h\u1ecfi: \u201cTh\u1eb1ng b\u00e9 mu\u1ed1n g\u00ec nh\u1ec9? L\u00e0m sao c\u00f3 th\u1ec3 k\u1ebft h\u1ee3p \u0111i\u1ec1u m\u00ecnh mu\u1ed1n v\u1edbi \u0111i\u1ec1u n\u00f3 mu\u1ed1n?\u201d. M\u1ecdi vi\u1ec7c b\u1ed7ng tr\u1edf n\u00ean d\u1ec5 d\u00e0ng h\u01a1n khi anh b\u1eaft \u0111\u1ea7u ngh\u0129 v\u1ec1 \u0111i\u1ec1u \u0111\u00f3. C\u1eadu con trai c\u00f3 m\u1ed9t chi\u1ebfc xe ba b\u00e1nh m\u00e0 c\u1eadu th\u00edch \u0111\u1ea1p \u0111i ch\u01a1i tr\u00ean h\u00e8 ph\u1ed1 Brooklyn. C\u00e1ch \u0111\u00f3 v\u00e0i c\u0103n nh\u00e0 c\u00f3 m\u1ed9t \u0111\u1ee9a b\u00e9 l\u1edbn h\u01a1n th\u01b0\u1eddng gi\u00e0nh xe c\u1ee7a con anh. Nh\u1eefng l\u00fac nh\u01b0 th\u1ebf c\u1eadu b\u00e9 th\u01b0\u1eddng m\u1ebfu m\u00e1o v\u00e0 ch\u1ea1y \u0111i m\u00e1ch m\u1eb9. Ng\u01b0\u1eddi m\u1eb9 ph\u1ea3i can thi\u1ec7p v\u00e0 s\u1ef1 vi\u1ec7c n\u00e0y c\u1ee9 t\u00e1i di\u1ec5n h\u00e0ng ng\u00e0y. 83","HOW TO WIN FRIENDS & INFLUENCE PEOPLE V\u1eady c\u1eadu b\u00e9 mu\u1ed1n g\u00ec? Kh\u00f4ng c\u1ea7n ph\u1ea3i l\u00e0 m\u1ed9t th\u00e1m t\u1eed t\u00e0i ba nh\u01b0 Sherlock Holmes(11) m\u1edbi c\u00f3 th\u1ec3 t\u00ecm ra \u0111i\u1ec1u \u0111\u00f3. L\u00f2ng t\u1ef1 h\u00e0o b\u1ecb t\u1ed5n th\u01b0\u01a1ng, nh\u1eefng x\u00fac c\u1ea3m m\u1ea1nh m\u1ebd nh\u1ea5t trong n\u00f3 \u0111\u1ec1u th\u00fac gi\u1ee5c n\u00f3 ph\u1ea3i tr\u1ea3 \u0111\u0169a, ph\u1ea3i n\u1ec7n cho t\u00ean \u0111\u00e1ng gh\u00e9t kia m\u1ed9t c\u00fa v\u00e0o gi\u1eefa m\u0169i. Ng\u01b0\u1eddi cha ch\u1ec9 c\u1ea7n n\u00f3i r\u1eb1ng n\u1ebfu n\u00f3 ch\u1ecbu \u0103n nh\u1eefng g\u00ec cha m\u1eb9 b\u1ea3o th\u00ec m\u1ed9t ng\u00e0y n\u00e0o \u0111\u00f3, n\u00f3 s\u1ebd \u0111\u1ee7 s\u1ee9c kh\u1ecfe v\u00e0 kh\u00f4ng b\u1ecb th\u1eb1ng b\u00e9 to l\u1edbn kia \u0103n hi\u1ebfp n\u1eefa. Th\u1ebf l\u00e0 vi\u1ec7c \u0103n u\u1ed1ng c\u1ee7a th\u1eb1ng b\u00e9 ch\u1eb3ng g\u1eb7p v\u1ea5n \u0111\u1ec1 g\u00ec kh\u00f3 kh\u0103n n\u1eefa. M\u1ed9t chuy\u1ec7n kh\u00e1c: c\u00f3 m\u1ed9t c\u1eadu b\u00e9 hay t\u00e8 d\u1ea7m tr\u00ean gi\u01b0\u1eddng. C\u1eadu ng\u1ee7 v\u1edbi b\u00e0 n\u1ed9i. Bu\u1ed5i s\u00e1ng b\u00e0 th\u01b0\u1eddng \u0111\u00e1nh th\u1ee9c c\u1eadu d\u1eady, s\u1edd v\u00e0o n\u1ec7m v\u00e0 n\u00f3i: \u201cJohnny, xem k\u00eca, t\u1ed1i qua ch\u00e1u l\u1ea1i l\u00e0m \u0111i\u1ec1u g\u00ec th\u1ebf nh\u1ec9?\u201d. C\u1eadu b\u00e9 th\u01b0\u1eddng \u0111\u00e1p: \u201cKh\u00f4ng ph\u1ea3i, kh\u00f4ng ph\u1ea3i c\u1ee7a ch\u00e1u \u0111\u00e2u. C\u1ee7a b\u00e0 \u0111\u1ea5y\u201d. D\u00f9 c\u00f3 la r\u1ea7y, \u0111\u00e9t v\u00e0o m\u00f4ng hay nh\u1eafc nh\u1edf li\u00ean t\u1ee5c r\u1eb1ng cha m\u1eb9 kh\u00f4ng mu\u1ed1n con l\u00e0m th\u1ebf, gi\u01b0\u1eddng ng\u1ee7 ch\u00fa b\u00e9 v\u1eabn b\u1ecb \u01b0\u1edbt m\u1ed7i \u0111\u00eam. Th\u1ebf l\u00e0 cha m\u1eb9 c\u1eadu t\u1ef1 h\u1ecfi: \u201cCh\u00fang ta ph\u1ea3i l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 th\u1eb1ng b\u00e9 th\u00f4i t\u00e8 d\u1ea7m tr\u00ean gi\u01b0\u1eddng?\u201d. C\u1eadu b\u00e9 mu\u1ed1n \u0111i\u1ec1u g\u00ec? Tr\u01b0\u1edbc h\u1ebft n\u00f3 mu\u1ed1n m\u1eb7c qu\u1ea7n \u00e1o ng\u1ee7 gi\u1ed1ng nh\u01b0 cha n\u00f3 ch\u1ee9 kh\u00f4ng ph\u1ea3i m\u1eb7c chi\u1ebfc \u00e1o ng\u1ee7 gi\u1ed1ng nh\u01b0 b\u00e0 n\u00f3. V\u00ec b\u00e0 n\u1ed9i \u0111\u00e3 ch\u00e1n chuy\u1ec7n th\u1eb1ng ch\u00e1u c\u1ee9 t\u00e8 d\u1ea7m ban \u0111\u00eam n\u00ean b\u00e0 r\u1ea5t s\u1eb5n l\u00f2ng mua cho c\u1eadu nh\u00f3c m\u1ed9t b\u1ed9 qu\u1ea7n \u00e1o ng\u1ee7 n\u1ebfu nh\u01b0 n\u00f3 ch\u1ecbu s\u1eeda \u0111\u1ed5i. Th\u1ee9 hai, c\u1eadu b\u00e9 mu\u1ed1n c\u00f3 m\u1ed9t c\u00e1i gi\u01b0\u1eddng c\u1ee7a ch\u00ednh m\u00ecnh. B\u00e0 n\u1ed9i v\u00e0 b\u1ed1 m\u1eb9 c\u0169ng kh\u00f4ng ph\u1ea3n \u0111\u1ed1i. M\u1eb9 n\u00f3 \u0111\u01b0a n\u00f3 \u0111\u1ebfn c\u1eeda h\u00e0ng b\u00e1ch h\u00f3a, \u0111\u01b0a m\u1eaft ra hi\u1ec7u v\u1edbi c\u00f4 b\u00e1n h\u00e0ng v\u00e0 n\u00f3i: \u201cCh\u00e0ng trai tr\u1ebb n\u00e0y mu\u1ed1n mua v\u00e0i th\u1ee9 \u1edf \u0111\u00e2y \u0111\u1ea5y\u201d. C\u00f4 b\u00e1n h\u00e0ng t\u1ecf v\u1ebb quan (11) Sherlock Holmes: Th\u00e1m t\u1eed l\u1eebng danh trong ti\u1ec3u thuy\u1ebft trinh th\u00e1m c\u1ee7a t\u00e1c gi\u1ea3 ng\u01b0\u1eddi Anh Arthur Conan Doyle (1859 - 1930), xu\u1ea5t hi\u1ec7n tr\u00ean \u1ea5n b\u1ea3n l\u1ea7n \u0111\u1ea7u ti\u00ean v\u00e0o n\u0103m 1887. 84","\u0110\u1eaeC NH\u00c2N T\u00c2M tr\u1ecdng b\u1eb1ng c\u00e1ch h\u1ecfi: \u201cCh\u00e0ng trai tr\u1ebb! C\u1eadu mu\u1ed1n mua g\u00ec n\u00e0o?\u201d. C\u1eadu b\u00e9 nh\u00f3n ch\u00e2n cho c\u00f3 v\u1ebb cao th\u00eam v\u00e0 n\u00f3i: \u201cEm mu\u1ed1n mua m\u1ed9t c\u00e1i gi\u01b0\u1eddng cho ri\u00eang em\u201d. B\u00e0 m\u1eb9 ra hi\u1ec7u cho c\u00f4 b\u00e1n h\u00e0ng gi\u1edbi thi\u1ec7u v\u1edbi c\u1eadu c\u00e1i gi\u01b0\u1eddng m\u00e0 b\u00e0 mu\u1ed1n mua cho c\u1eadu. C\u00f2n c\u1eadu nh\u00f3c th\u00ec c\u1ee9 h\u00ed h\u1eedng tin r\u1eb1ng \u0111\u00f3 l\u00e0 c\u00e1i gi\u01b0\u1eddng m\u00e0 ch\u00ednh n\u00f3 \u0111\u00e3 ch\u1ecdn mua. H\u00f4m sau, chi\u1ebfc gi\u01b0\u1eddng \u0111\u01b0\u1ee3c \u0111\u01b0a \u0111\u1ebfn. V\u00e0 \u0111\u00eam \u0111\u00f3 khi ng\u01b0\u1eddi cha v\u1eeba v\u1ec1 \u0111\u1ebfn nh\u00e0, c\u1eadu b\u00e9 ch\u1ea1y ra c\u1eeda reo l\u00ean: \u201cCha \u01a1i! Cha l\u00ean m\u00e0 xem c\u00e1i gi\u01b0\u1eddng con m\u1edbi mua!\u201d. Ng\u01b0\u1eddi cha nh\u00ecn chi\u1ebfc gi\u01b0\u1eddng, r\u1ed3i h\u1ecfi c\u1eadu b\u00e9 \u201cCon s\u1ebd kh\u00f4ng t\u00e8 d\u1ea7m l\u00ean gi\u01b0\u1eddng c\u1ee7a con n\u1eefa, ph\u1ea3i kh\u00f4ng n\u00e0o?\u201d. C\u1eadu b\u00e9 tr\u1ea3 l\u1eddi ngay l\u1eadp t\u1ee9c: \u201c\u1ed2, kh\u00f4ng \u0111\u00e2u, kh\u00f4ng \u0111\u00e2u! Con s\u1ebd kh\u00f4ng bao gi\u1edd l\u00e0m \u01b0\u1edbt c\u00e1i gi\u01b0\u1eddng c\u1ee7a con\u201d. Th\u1eb1ng b\u00e9 \u0111\u00e3 gi\u1eef l\u1eddi h\u1ee9a v\u00ec l\u00f2ng t\u1ef1 h\u00e0o c\u1ee7a n\u00f3. \u0110\u00e2y l\u00e0 c\u00e1i gi\u01b0\u1eddng c\u1ee7a n\u00f3. Ch\u1ec9 m\u1ed9t m\u00ecnh n\u00f3 mua th\u00f4i. N\u00f3 l\u1ea1i m\u1eb7c qu\u1ea7n \u00e1o ng\u1ee7 nh\u01b0 m\u1ed9t ng\u01b0\u1eddi l\u1edbn. C\u1eadu b\u00e9 mu\u1ed1n h\u00e0nh \u0111\u1ed9ng nh\u01b0 m\u1ed9t ng\u01b0\u1eddi l\u1edbn v\u00e0 \u0111\u00e3 th\u1ef1c s\u1ef1 l\u00e0m \u0111\u01b0\u1ee3c nh\u01b0 th\u1ebf! M\u1ed9t ng\u01b0\u1eddi cha kh\u00e1c, K. T. Dutschman, k\u1ef9 s\u01b0 v\u00f4 tuy\u1ebfn \u0111i\u1ec7n, c\u0169ng l\u00e0 m\u1ed9t h\u1ecdc vi\u00ean c\u1ee7a t\u00f4i, kh\u00f4ng th\u1ec3 thuy\u1ebft ph\u1ee5c c\u00f4 ch\u00e1u g\u00e1i ba tu\u1ed5i ch\u1ecbu \u0103n s\u00e1ng. La r\u1ea7y, d\u1ecda n\u1ea1t hay van n\u00e0i, d\u1ed7 d\u00e0nh \u0111\u1ee7 m\u1ecdi ki\u1ec3u \u0111\u1ec1u v\u00f4 hi\u1ec7u. Cha m\u1eb9 b\u00e9 t\u1ef1 h\u1ecfi: \u201cCh\u00fang ta ph\u1ea3i l\u00e0m nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ec3 n\u00f3 ch\u1ecbu \u0103n s\u00e1ng?\u201d. C\u00f4 b\u00e9 mu\u1ed1n b\u1eaft ch\u01b0\u1edbc m\u1eb9 \u0111\u1ec3 c\u1ea3m th\u1ea5y m\u00ecnh l\u1edbn v\u00e0 tr\u01b0\u1edfng th\u00e0nh. Th\u1ebf l\u00e0 m\u1ed9t bu\u1ed5i s\u00e1ng n\u1ecd, h\u1ecd \u0111\u01b0a c\u00f4 b\u00e9 l\u00ean m\u1ed9t chi\u1ebfc gh\u1ebf cao v\u00e0 \u0111\u1ec3 b\u00e9 t\u1ef1 n\u1ea5u m\u00ec \u0103n s\u00e1ng. V\u00e0o \u0111\u00fang gi\u1edd ph\u00fat quan tr\u1ecdng - c\u00f4 b\u00e9 \u0111ang n\u1ea5u m\u00ec, ng\u01b0\u1eddi cha b\u01b0\u1edbc v\u00e0o nh\u00e0 b\u1ebfp. V\u1eeba tr\u00f4ng th\u1ea5y cha, c\u00f4 nh\u1ecf \u0111\u00e3 reo l\u00ean: \u201cCha xem n\u00e0y, con \u0111ang t\u1ef1 n\u1ea5u m\u00ec \u0111\u1ea5y\u201d. 85","HOW TO WIN FRIENDS & INFLUENCE PEOPLE S\u00e1ng h\u00f4m \u1ea5y c\u00f4 b\u00e9 \u0111\u00e3 t\u1ef1 nguy\u1ec7n \u0103n hai t\u00f4 m\u00ec m\u00e0 kh\u00f4ng c\u1ea7n ai nh\u1eafc nh\u1edf. C\u00f4 b\u00e9 \u0111\u00e3 th\u1ec3 hi\u1ec7n \u0111\u01b0\u1ee3c m\u00ecnh trong vi\u1ec7c t\u1ef1 tay n\u1ea5u m\u00ec. William Winter t\u1eebng nh\u1eadn x\u00e9t: \u201cT\u1ef1 th\u1ec3 hi\u1ec7n m\u00ecnh l\u00e0 nhu c\u1ea7u c\u01a1 b\u1ea3n c\u1ee7a con ng\u01b0\u1eddi\u201d. Ch\u00fang ta c\u00f3 th\u1ec3 \u1ee9ng d\u1ee5ng y\u1ebfu t\u1ed1 t\u00e2m l\u00fd n\u00e0y v\u00e0o kinh doanh. M\u1ed7i khi b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c m\u1ed9t \u00fd t\u01b0\u1edfng \u0111\u1eb7c bi\u1ec7t, b\u1ea1n n\u00ean g\u1ee3i cho ng\u01b0\u1eddi kh\u00e1c \u00fd t\u01b0\u1edfng \u0111\u00f3 v\u00e0 \u0111\u1ec3 h\u1ecd bi\u1ebfn n\u00f3 th\u00e0nh hi\u1ec7n th\u1ef1c. L\u00fac \u0111\u00f3 h\u1ecd s\u1ebd xem \u00fd t\u01b0\u1edfng \u1ea5y l\u00e0 c\u1ee7a h\u1ecd, h\u1ecd s\u1ebd y\u00eau th\u00edch n\u00f3 v\u00e0 d\u1ed1c s\u1ee9c th\u1ef1c hi\u1ec7n b\u1eb1ng m\u1ecdi gi\u00e1. * D\u1ec5 khi nh\u1eadn nh\u01b0ng kh\u00f3 khi cho. D\u1ec5 l\u00e0 khi ngh\u0129 x\u1ea5u v\u1ec1 ng\u01b0\u1eddi kh\u00e1c nh\u01b0ng kh\u00f3 l\u00e0 khi t\u1eb7ng cho h\u1ecd ni\u1ec1m tin. D\u1ec5 l\u00e0 khi d\u1eadp t\u1eaft \u0111i \u01b0\u1edbc m\u01a1 c\u1ee7a ng\u01b0\u1eddi kh\u00e1c v\u00e0 kh\u00f3 l\u00e0 khi g\u1ee3i cho ng\u01b0\u1eddi kh\u00e1c m\u1ed9t mong mu\u1ed1n tha thi\u1ebft. V\u1eady t\u1ea1i sao ta kh\u00f4ng l\u00e0m m\u1ed9t \u0111i\u1ec1u \u201ckh\u00f3\u201d m\u00e0 hi\u1ec7u qu\u1ea3 th\u1eadt t\u1ed1t nh\u01b0 kh\u01a1i g\u1ee3i mong mu\u1ed1n thi\u1ebft tha \u1edf m\u1ed9t con ng\u01b0\u1eddi? NGUY\u00caN T\u1eaeC 3: 86","\u0110\u1eaeC NH\u00c2N T\u00c2M NGUY\u00caN T\u1eaeC 1: Kh\u00f4ng ch\u1ec9 tr\u00edch, o\u00e1n tr\u00e1ch hay than phi\u1ec1n! NGUY\u00caN T\u1eaeC 2: Th\u00e0nh th\u1eadt khen ng\u1ee3i v\u00e0 bi\u1ebft \u01a1n ng\u01b0\u1eddi kh\u00e1c. NGUY\u00caN T\u1eaeC 3: G\u1ee3i cho ng\u01b0\u1eddi kh\u00e1c \u00fd mu\u1ed1n th\u1ef1c hi\u1ec7n \u0111i\u1ec1u b\u1ea1n mu\u1ed1n h\u1ecd l\u00e0m. 87","","PH\u1ea6N HAI S\u00c1U C\u00c1CH T\u1ea0O THI\u1ec6N C\u1ea2M","","TH\u00c0NH TH\u1eacT QUAN T\u00c2M \u0110\u1ebeN NG\u01af\u1edcI KH\u00c1C C\u00f4ng ty \u0110i\u1ec7n tho\u1ea1i New York \u0111\u00e3 t\u1eebng ti\u1ebfn h\u00e0nh m\u1ed9t nghi\u00ean c\u1ee9u chi ti\u1ebft qua c\u00e1c cu\u1ed9c \u0111i\u1ec7n tho\u1ea1i \u0111\u1ec3 t\u00ecm xem t\u1eeb n\u00e0o l\u00e0 t\u1eeb \u0111\u01b0\u1ee3c d\u00f9ng nhi\u1ec1u nh\u1ea5t. K\u1ebft qu\u1ea3 cho th\u1ea5y \u0111\u00f3 l\u00e0 \u0111\u1ea1i t\u1eeb nh\u00e2n x\u01b0ng ng\u00f4i th\u1ee9 nh\u1ea5t \u201cT\u00f4i\u201d. N\u00f3 \u0111\u00e3 \u0111\u01b0\u1ee3c d\u00f9ng 3.900 l\u1ea7n trong 500 cu\u1ed9c \u0111i\u1ec7n tho\u1ea1i. Khi nh\u00ecn b\u1ee9c \u1ea3nh m\u1ed9t nh\u00f3m ng\u01b0\u1eddi trong \u0111\u00f3 c\u00f3 b\u1ea1n th\u00ec ai l\u00e0 ng\u01b0\u1eddi b\u1ea1n t\u00ecm ki\u1ebfm \u0111\u1ea7u ti\u00ean? 91","HOW TO WIN FRIENDS & INFLUENCE PEOPLE N\u1ebfu b\u1ea1n tin l\u00e0 m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u ch\u00fa \u00fd \u0111\u1ebfn b\u1ea1n th\u00ec xin h\u00e3y tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi sau \u0111\u00e2y: \u201cN\u1ebfu ch\u1eb3ng may h\u00f4m nay t\u00f4i qua \u0111\u1eddi th\u00ec c\u00f3 bao nhi\u00eau ng\u01b0\u1eddi \u0111\u1ebfn vi\u1ebfng v\u00e0 \u0111\u01b0a ti\u1ec5n t\u00f4i?\u201d. Khi ch\u00fang ta c\u1ed1 g\u00e2y \u1ea5n t\u01b0\u1ee3ng v\u1edbi ng\u01b0\u1eddi kh\u00e1c ch\u1ec9 \u0111\u1ec3 ng\u01b0\u1eddi \u1ea5y quan t\u00e2m \u0111\u1ebfn m\u00ecnh, ch\u00fang ta s\u1ebd kh\u00f4ng bao gi\u1edd c\u00f3 nhi\u1ec1u b\u1ea1n b\u00e8 th\u1eadt s\u1ef1 ch\u00e2n th\u00e0nh. Alfred Adler, nh\u00e0 t\u00e2m l\u00fd h\u1ecdc n\u1ed5i ti\u1ebfng ng\u01b0\u1eddi \u00c1o, trong ki\u1ec7t t\u00e1c Cu\u1ed9c \u0111\u1eddi c\u00f3 \u00fd ngh\u0129a v\u1edbi b\u1ea1n nh\u01b0 th\u1ebf n\u00e0o (What Life Should Mean to You) \u0111\u00e3 vi\u1ebft: \u201cAi kh\u00f4ng quan t\u00e2m \u0111\u1ebfn \u0111\u1ed3ng lo\u1ea1i s\u1ebd g\u1eb7p nh\u1eefng kh\u00f3 kh\u0103n l\u1edbn nh\u1ea5t trong \u0111\u1eddi v\u00e0 s\u1ebd g\u00e2y ra nh\u1eefng t\u1ed5n h\u1ea1i l\u1edbn nh\u1ea5t cho ng\u01b0\u1eddi kh\u00e1c. Ch\u00ednh t\u1eeb nh\u1eefng c\u00e1 nh\u00e2n \u1ea5y m\u00e0 m\u1ecdi th\u1ea5t b\u1ea1i c\u1ee7a con ng\u01b0\u1eddi n\u1ea3y sinh\u201d. Nh\u1eadn \u0111\u1ecbnh c\u1ee7a Adler tr\u1ecdn v\u1eb9n \u0111\u1ebfn m\u1ee9c t\u00f4i r\u1ea5t mu\u1ed1n \u0111\u01b0\u1ee3c l\u1eb7p l\u1ea1i: \u201cAi kh\u00f4ng quan t\u00e2m \u0111\u1ebfn \u0111\u1ed3ng lo\u1ea1i s\u1ebd g\u1eb7p nh\u1eefng kh\u00f3 kh\u0103n l\u1edbn nh\u1ea5t trong \u0111\u1eddi v\u00e0 s\u1ebd g\u00e2y ra nh\u1eefng t\u1ed5n h\u1ea1i l\u1edbn nh\u1ea5t cho ng\u01b0\u1eddi kh\u00e1c, v\u00e0 sau \u0111\u00f3 \u0111\u1ebfn ch\u00ednh h\u1ecd. Ch\u00ednh t\u1eeb nh\u1eefng c\u00e1 nh\u00e2n \u1ea5y m\u00e0 m\u1ecdi th\u1ea5t b\u1ea1i v\u00e0 tai h\u1ecda c\u1ee7a con ng\u01b0\u1eddi n\u1ea3y sinh\u201d. T\u00f4i t\u1eebng d\u1ef1 m\u1ed9t kh\u00f3a vi\u1ebft truy\u1ec7n ng\u1eafn \u1edf \u0110\u1ea1i h\u1ecdc New York. Khi \u0111\u00f3, gi\u00e1m \u0111\u1ed1c m\u1ed9t t\u1ea1p ch\u00ed h\u00e0ng \u0111\u1ea7u \u0111\u00e3 ph\u00e1t bi\u1ec3u: \u201cN\u1ebfu kh\u00f4ng quan t\u00e2m \u0111\u1ebfn m\u1ecdi ng\u01b0\u1eddi th\u00ec \u0111\u1eebng mong tr\u1edf th\u00e0nh m\u1ed9t nh\u00e0 v\u0103n vi\u1ebft truy\u1ec7n ng\u1eafn th\u00e0nh c\u00f4ng\u201d. \u00d4ng n\u00f3i r\u1eb1ng, ch\u1ec9 c\u1ea7n \u0111\u1ecdc m\u1ed9t v\u00e0i \u0111o\u1ea1n trong b\u1ea5t k\u1ef3 truy\u1ec7n ng\u1eafn n\u00e0o, \u00f4ng \u0111\u1ec1u c\u00f3 th\u1ec3 n\u00f3i ngay t\u00e1c gi\u1ea3 \u0111\u00f3 c\u00f3 y\u00eau \u0111\u1ed9c gi\u1ea3 c\u1ee7a m\u00ecnh hay kh\u00f4ng. \u201cN\u1ebfu nh\u01b0 ng\u01b0\u1eddi vi\u1ebft kh\u00f4ng quan t\u00e2m, kh\u00f4ng tr\u00e2n tr\u1ecdng \u0111\u1ed9c gi\u1ea3 th\u00ec \u0111\u1ed9c gi\u1ea3 c\u0169ng s\u1ebd kh\u00f4ng th\u00edch truy\u1ec7n c\u1ee7a ng\u01b0\u1eddi \u0111\u00f3\u201d. Vi\u1ec7c \u0111\u1ed1i nh\u00e2n x\u1eed th\u1ebf c\u0169ng v\u1eady. 92","\u0110\u1eaeC NH\u00c2N T\u00c2M T\u00f4i c\u00f3 d\u1ecbp tr\u00f2 chuy\u1ec7n v\u1edbi Howard Thurston, m\u1ed9t \u1ea3o thu\u1eadt gia n\u1ed5i ti\u1ebfng th\u1ebf gi\u1edbi trong l\u1ea7n cu\u1ed1i c\u00f9ng \u00f4ng xu\u1ea5t hi\u1ec7n tr\u00ean s\u00e2n kh\u1ea5u Broadway. Su\u1ed1t 40 n\u0103m, \u00f4ng \u0111\u00e3 t\u1eebng l\u00e0m h\u01a1n 60 tri\u1ec7u ng\u01b0\u1eddi ph\u1ea3i tr\u00f2n xoe m\u1eaft kinh ng\u1ea1c tr\u01b0\u1edbc nh\u1eefng m\u00e0n bi\u1ec3u di\u1ec5n c\u1ee7a m\u00ecnh v\u00e0 \u00f4ng \u0111\u00e3 ki\u1ebfm \u0111\u01b0\u1ee3c t\u1ed5ng c\u1ed9ng hai tri\u1ec7u \u0111\u00f4-la nh\u1edd c\u00f4ng vi\u1ec7c \u1ea5y. T\u00f4i h\u1ecfi b\u00ed quy\u1ebft th\u00e0nh c\u00f4ng c\u1ee7a Thurston, \u00f4ng cho r\u1eb1ng gi\u00e1o d\u1ee5c trong tr\u01b0\u1eddng h\u1ecdc ch\u1eb3ng li\u00ean quan g\u00ec t\u1edbi th\u00e0nh c\u00f4ng c\u1ee7a \u00f4ng. Khi c\u00f2n l\u00e0 m\u1ed9t c\u1eadu b\u00e9, \u00f4ng \u0111\u00e3 b\u1ecf nh\u00e0 \u0111i lang thang, nh\u1ea3y t\u00e0u, ng\u1ee7 b\u1edd ng\u1ee7 b\u1ee5i v\u00e0 xin \u0103n h\u1ebft nh\u00e0 n\u00e0y \u0111\u1ebfn nh\u00e0 kh\u00e1c. \u00d4ng h\u1ecdc ch\u1eef qua c\u00e1c pa-n\u00f4 qu\u1ea3ng c\u00e1o v\u00e0 c\u00e1c bi\u1ec3n ch\u1ec9 \u0111\u01b0\u1eddng. Ph\u1ea3i ch\u0103ng \u00f4ng c\u00f3 k\u1ef9 thu\u1eadt si\u00eau \u0111\u1eb3ng v\u1ec1 \u1ea3o thu\u1eadt? Kh\u00f4ng, \u00f4ng b\u1ea3o r\u1eb1ng c\u00f3 h\u00e0ng tr\u0103m quy\u1ec3n s\u00e1ch vi\u1ebft v\u1ec1 \u1ea3o thu\u1eadt v\u00e0 h\u00e0ng ch\u1ee5c ng\u01b0\u1eddi bi\u1ec3u di\u1ec5n gi\u1ecfi h\u01a1n \u00f4ng. Tuy nhi\u00ean, \u00f4ng c\u00f3 hai \u0111i\u1ec1u m\u00e0 nh\u1eefng ng\u01b0\u1eddi kh\u00e1c kh\u00f4ng c\u00f3. Th\u1ee9 nh\u1ea5t, \u00f4ng c\u00f3 kh\u1ea3 n\u0103ng n\u00eau b\u1eadt nh\u00e2n c\u00e1ch c\u1ee7a m\u00ecnh v\u01b0\u1ee3t tr\u00ean \u00e1nh \u0111\u00e8n s\u00e2n kh\u1ea5u. \u00d4ng l\u00e0 m\u1ed9t nh\u00e0 \u1ea3o thu\u1eadt b\u1eadc th\u1ea7y. \u00d4ng hi\u1ec3u b\u1ea3n t\u00ednh con ng\u01b0\u1eddi. M\u1ecdi \u0111i\u1ec1u \u00f4ng l\u00e0m, m\u1ecdi c\u1eed ch\u1ec9, gi\u1ecdng n\u00f3i, m\u1ed7i c\u00e1i ng\u01b0\u1edbc m\u1eaft nh\u00ecn \u0111\u1ec1u \u0111\u00e3 \u0111\u01b0\u1ee3c t\u00ednh to\u00e1n c\u1ea9n th\u1eadn t\u1eeb tr\u01b0\u1edbc. M\u1ed7i \u0111\u1ed9ng t\u00e1c c\u1ee7a \u00f4ng \u0111\u1ec1u \u0111\u01b0\u1ee3c t\u00ednh \u0111\u1ebfn m\u1ed9t ph\u1ea7n nh\u1ecf c\u1ee7a gi\u00e2y. Th\u1ee9 hai, v\u00e0 \u0111i\u1ec1u n\u00e0y m\u1edbi quan tr\u1ecdng l\u00e0 Thurston c\u00f3 m\u1ed9t t\u00ecnh y\u00eau th\u1ef1c s\u1ef1 d\u00e0nh cho kh\u00e1n gi\u1ea3. \u00d4ng b\u1ea3o, nhi\u1ec1u nh\u00e0 \u1ea3o thu\u1eadt th\u01b0\u1eddng nh\u00ecn kh\u00e1n gi\u1ea3 v\u00e0 t\u1ef1 nh\u1ee7: \u201cT\u1ed1t l\u1eafm, \u0111\u00e2y l\u00e0 m\u1ed9t \u0111\u00e1m ng\u01b0\u1eddi t\u1ec9nh l\u1ebb d\u1ec5 l\u1eeba b\u1ecbp, ta s\u1ebd \u0111\u00e1nh l\u1eeba h\u1ecd d\u1ec5 d\u00e0ng th\u00f4i!\u201d. Thurston th\u00ec kh\u00e1c h\u1eb3n: \u201cT\u00f4i bi\u1ebft \u01a1n nh\u1eefng ng\u01b0\u1eddi \u0111\u1ebfn xem t\u00f4i bi\u1ec3u di\u1ec5n. H\u1ecd cho t\u00f4i c\u01a1 h\u1ed9i ki\u1ebfm s\u1ed1ng b\u1eb1ng m\u1ed9t ngh\u1ec1 r\u1ea5t th\u00fa v\u1ecb. T\u00f4i s\u1ebd \u0111em \u0111\u1ebfn cho h\u1ecd nh\u1eefng m\u00e0n tr\u00ecnh di\u1ec5n hay nh\u1ea5t c\u1ee7a t\u00f4i\u201d. 93","HOW TO WIN FRIENDS & INFLUENCE PEOPLE \u00d4ng ch\u01b0a bao gi\u1edd ra tr\u01b0\u1edbc \u00e1nh \u0111\u00e8n s\u00e2n kh\u1ea5u m\u00e0 kh\u00f4ng t\u1ef1 nh\u1ee7: \u201cT\u00f4i y\u00eau kh\u00e1n gi\u1ea3 c\u1ee7a t\u00f4i. T\u00f4i y\u00eau qu\u00fd t\u1ea5t c\u1ea3 c\u00e1c b\u1ea1n\u201d. Ch\u1eafc h\u1eb3n c\u00e1c b\u1ea1n ngh\u0129 r\u1eb1ng c\u00e1ch n\u00f3i c\u1ee7a \u00f4ng c\u00f3 v\u1ebb ng\u1edb ng\u1ea9n v\u00e0 bu\u1ed3n c\u01b0\u1eddi. Nh\u01b0ng \u0111\u00f3 th\u1ef1c s\u1ef1 l\u00e0 ph\u01b0\u01a1ng ph\u00e1p \u0111\u01b0\u1ee3c m\u1ed9t trong nh\u1eefng nh\u00e0 \u1ea3o thu\u1eadt n\u1ed5i ti\u1ebfng nh\u1ea5t m\u1ecdi th\u1eddi \u0111\u1ea1i s\u1eed d\u1ee5ng th\u00e0nh c\u00f4ng. \u0110\u00e2y c\u0169ng ch\u00ednh l\u00e0 b\u00ed quy\u1ebft c\u1ee7a T\u1ed5ng th\u1ed1ng Theodore Roo- sevelt. Ngay c\u1ea3 nh\u1eefng ng\u01b0\u1eddi ph\u1ee5c v\u1ee5 c\u0169ng y\u00eau m\u1ebfn \u00f4ng. James E. Amos, m\u1ed9t ng\u01b0\u1eddi ph\u1ee5c v\u1ee5 c\u1ee7a Theodore Roosevelt, \u0111\u00e3 vi\u1ebft m\u1ed9t quy\u1ec3n s\u00e1ch v\u1ec1 \u00f4ng nhan \u0111\u1ec1 Theodore Roosevelt - th\u1ea7n t\u01b0\u1ee3ng c\u1ee7a nh\u1eefng ng\u01b0\u1eddi ph\u1ee5c v\u1ee5 (Theodore Roosevelt, Hero to His Valet). Trong s\u00e1ch c\u00f3 \u0111o\u1ea1n: \u201cC\u00f3 l\u1ea7n, v\u1ee3 t\u00f4i h\u1ecfi T\u1ed5ng th\u1ed1ng con chim bob- white tr\u00f4ng nh\u01b0 th\u1ebf n\u00e0o v\u00ec c\u00f4 \u1ea5y ch\u01b0a t\u1eebng nh\u00ecn th\u1ea5y. L\u00fac \u0111\u00f3 ng\u00e0i m\u00f4 t\u1ea3 c\u1eb7n k\u1ebd cho c\u00f4 \u1ea5y. L\u00e1t sau, ch\u00fang t\u00f4i c\u00f3 \u0111i\u1ec7n tho\u1ea1i. \u0110\u1ea7u d\u00e2y b\u00ean kia l\u00e0 T\u1ed5ng th\u1ed1ng. Ng\u00e0i g\u1ecdi v\u00e0 b\u1ea3o v\u1ee3 t\u00f4i r\u1eb1ng, hi\u1ec7n c\u00f3 m\u1ed9t con chim bob- white ngo\u00e0i s\u00e2n, c\u1ee9 nh\u00ecn ra c\u1eeda s\u1ed5 s\u1ebd th\u1ea5y ngay. T\u00ednh c\u00e1ch c\u1ee7a ng\u00e0i l\u00e0 th\u1ebf, l\u00fac n\u00e0o c\u0169ng th\u00e2n thi\u1ec7n, \u00e2n c\u1ea7n. M\u1ed7i khi \u0111i ngang qua c\u0103n ph\u00f2ng c\u1ee7a ch\u00fang t\u00f4i, d\u00f9 kh\u00f4ng nh\u00ecn th\u1ea5y v\u1ee3 ch\u1ed3ng t\u00f4i \u1edf \u0111\u1ea5y, \u00f4ng v\u1eabn g\u1ecdi to: \u201cAnnie!\u201d ho\u1eb7c \u201cJames!\u201d. Gi\u1ed1ng h\u1ec7t nh\u01b0 l\u1eddi ch\u00e0o h\u1ecfi gi\u1eefa nh\u1eefng ng\u01b0\u1eddi b\u1ea1n v\u1edbi nhau\u201d. L\u00e0m sao nh\u00e2n vi\u00ean kh\u00f4ng y\u00eau m\u1ebfn nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o nh\u01b0 th\u1ebf? L\u00e0m sao m\u1ecdi ng\u01b0\u1eddi l\u1ea1i kh\u00f4ng y\u00eau m\u1ebfn m\u1ed9t nh\u00e2n c\u00e1ch nh\u01b0 th\u1ebf? Roosevelt c\u00f2n \u0111\u01b0\u1ee3c k\u00ednh tr\u1ecdng v\u00ec t\u00ednh c\u00e1ch r\u1ea5t khi\u00eam t\u1ed1n c\u1ee7a m\u00ecnh. Sau khi m\u00e3n nhi\u1ec7m, c\u00f3 l\u1ea7n \u00f4ng \u0111\u01b0\u1ee3c m\u1eddi v\u00e0o Nh\u00e0 94","\u0110\u1eaeC NH\u00c2N T\u00c2M Tr\u1eafng khi T\u1ed5ng th\u1ed1ng v\u00e0 Phu nh\u00e2n kh\u00f4ng \u1edf \u0111\u1ea5y. \u00d4ng \u0111\u1ebfn v\u00e0 ch\u00e0o t\u1ea5t c\u1ea3 nh\u1eefng nh\u00e2n vi\u00ean c\u0169 m\u00e0 \u00f4ng g\u1eb7p b\u1eb1ng t\u00ean th\u00e2n m\u1eadt c\u1ee7a h\u1ecd. Archie Butt k\u1ec3 l\u1ea1i: Khi Roosevelt g\u1eb7p c\u00f4 ph\u1ee5 b\u1ebfp Alice, \u00f4ng h\u1ecfi Alice c\u00f3 c\u00f2n l\u00e0m m\u00f3n b\u00e1nh ng\u00f4 hay kh\u00f4ng. Alice \u0111\u00e1p c\u00f4 v\u1eabn l\u00e0m nh\u01b0ng b\u00e2y gi\u1edd ch\u1ec9 d\u00e0nh cho nh\u1eefng ng\u01b0\u1eddi ph\u1ee5c v\u1ee5. Roosevelt n\u00f3i ngay: \u201c\u1ed2, sao h\u1ecd l\u1ea1i kh\u00f4ng bi\u1ebft th\u01b0\u1edfng th\u1ee9c nh\u01b0 v\u1eady! Ta s\u1ebd n\u00f3i \u0111i\u1ec1u n\u00e0y v\u1edbi T\u1ed5ng th\u1ed1ng khi \u00f4ng \u1ea5y quay v\u1ec1\u201d, v\u00e0 vui v\u1ebb nh\u1eadn chi\u1ebfc b\u00e1nh ng\u00f4 m\u00e0 Alice t\u1eb7ng \u00f4ng sau \u0111\u00f3. Tr\u00ean \u0111\u01b0\u1eddng ra v\u1ec1, \u00f4ng v\u1eaby ch\u00e0o t\u1ea5t c\u1ea3 nh\u1eefng ng\u01b0\u1eddi l\u00e0m v\u01b0\u1eddn m\u00e0 \u00f4ng g\u1eb7p. \u201cS\u1ef1 tr\u00e2n tr\u1ecdng c\u1ee7a Roosevelt v\u1edbi nh\u1eefng ng\u01b0\u1eddi \u0111\u00e3 t\u1eebng l\u00e0m vi\u1ec7c v\u00e0 ph\u1ee5c v\u1ee5 m\u00ecnh tr\u01b0\u1edbc \u0111\u00e2y khi\u1ebfn ch\u00fang t\u00f4i v\u00f4 c\u00f9ng x\u00fac \u0111\u1ed9ng.\u201d - Ike Hoover, \u0111\u1ed9i tr\u01b0\u1edfng \u0111\u1ed9i c\u1eadn v\u1ec7 l\u00e0m vi\u1ec7c h\u01a1n 40 n\u0103m \u1edf Nh\u00e0 Tr\u1eafng, x\u00fac \u0111\u1ed9ng k\u1ec3 l\u1ea1i. \u00d4ng n\u00f3i: \u201cHai n\u0103m r\u1ed3i ch\u00fang t\u00f4i m\u1edbi c\u00f3 l\u1ea1i m\u1ed9t ng\u00e0y h\u1ea1nh ph\u00fac nh\u01b0 th\u1ebf. Kh\u00f4ng ti\u1ec1n b\u1ea1c n\u00e0o c\u00f3 th\u1ec3 \u0111\u00e1nh \u0111\u1ed5i \u0111\u01b0\u1ee3c nh\u1eefng t\u00ecnh c\u1ea3m nh\u01b0 v\u1eady\u201d. M\u1ed9t ng\u01b0\u1eddi b\u00ecnh th\u01b0\u1eddng v\u1eabn c\u00f3 th\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 ch\u00fa \u00fd c\u0169ng nh\u01b0 th\u1eddi gian v\u00e0 s\u1ef1 h\u1ee3p t\u00e1c c\u1ee7a nh\u1eefng nh\u00e2n v\u1eadt n\u1ed5i ti\u1ebfng b\u1eb1ng c\u00e1ch th\u1ef1c s\u1ef1 quan t\u00e2m v\u00e0 ng\u01b0\u1ee1ng m\u1ed9 h\u1ecd. C\u00e1ch \u0111\u00e2y nhi\u1ec1u n\u0103m, t\u00f4i t\u1ed5 ch\u1ee9c m\u1ed9t kh\u00f3a h\u1ecdc c\u00e1ch vi\u1ebft ti\u1ec3u thuy\u1ebft \u1edf Vi\u1ec7n Ngh\u1ec7 thu\u1eadt v\u00e0 Khoa h\u1ecdc Brooklyn. Ch\u00fang t\u00f4i mong mu\u1ed1n nh\u1eefng t\u00e1c gi\u1ea3 n\u1ed5i ti\u1ebfng nh\u01b0 Kathleen Norris, Fannie Hurst, Ida Tarbell, Albert Payson Terhune, Rupert Hughes \u0111\u1ebfn Brooklyn v\u00e0 chia s\u1ebb nh\u1eefng kinh nghi\u1ec7m qu\u00fd b\u00e1u c\u1ee7a h\u1ecd. Th\u1ebf l\u00e0 ch\u00fang t\u00f4i vi\u1ebft th\u01b0 cho nh\u1eefng t\u00e1c gi\u1ea3 n\u1ed5i ti\u1ebfng n\u00e0y, b\u00e0y t\u1ecf l\u00f2ng c\u1ea3m k\u00edch v\u00e0 ng\u01b0\u1ee1ng m\u1ed9 \u0111\u1ed1i v\u1edbi 95","HOW TO WIN FRIENDS & INFLUENCE PEOPLE nh\u1eefng t\u00e1c ph\u1ea9m c\u1ee7a h\u1ecd v\u00e0 r\u1ea5t mong nh\u1eadn \u0111\u01b0\u1ee3c l\u1eddi khuy\u00ean c\u0169ng nh\u01b0 h\u1ecdc nh\u1eefng b\u00ed quy\u1ebft th\u00e0nh c\u00f4ng t\u1eeb h\u1ecd. M\u1ed7i b\u1ee9c th\u01b0 \u0111\u1ec1u \u0111\u01b0\u1ee3c k\u00fd v\u1edbi g\u1ea7n m\u1ed9t tr\u0103m n\u0103m m\u01b0\u01a1i h\u1ecdc vi\u00ean. Trong th\u01b0 ch\u00fang t\u00f4i c\u0169ng tr\u00ecnh b\u00e0y r\u1eb1ng ch\u00fang t\u00f4i hi\u1ec3u c\u00e1c t\u00e1c gi\u1ea3 \u0111\u1ec1u r\u1ea5t b\u1eadn r\u1ed9n n\u00ean kh\u00f4ng th\u1ec3 chu\u1ea9n b\u1ecb m\u1ed9t b\u00e0i di\u1ec5n thuy\u1ebft \u0111\u01b0\u1ee3c. V\u00ec th\u1ebf, ch\u00fang t\u00f4i \u0111\u00ednh k\u00e8m m\u1ed9t danh s\u00e1ch nh\u1eefng c\u00e2u h\u1ecfi v\u1ec1 ph\u01b0\u01a1ng ph\u00e1p vi\u1ebft v\u0103n \u0111\u1ec3 h\u1ecd ti\u1ec7n tr\u1ea3 l\u1eddi. V\u00e0 k\u1ebft qu\u1ea3 l\u00e0 t\u1ea5t c\u1ea3 nh\u1eefng nh\u00e2n v\u1eadt n\u1ed5i ti\u1ebfng \u0111\u00f3 \u0111\u1ec1u \u0111\u1ebfn Brooklyn \u0111\u1ec3 chia s\u1ebb v\u1edbi ch\u00fang t\u00f4i. C\u0169ng b\u1eb1ng ph\u01b0\u01a1ng ph\u00e1p n\u00e0y, t\u00f4i \u0111\u00e3 thuy\u1ebft ph\u1ee5c \u0111\u01b0\u1ee3c Leslie M. Shaw, B\u1ed9 tr\u01b0\u1edfng B\u1ed9 T\u00e0i ch\u00ednh trong ch\u00ednh ph\u1ee7 c\u1ee7a Theodore Roosevelt; George Wickersham, Ch\u01b0\u1edfng l\u00fd trong n\u1ed9i c\u00e1c Taft; William Jennings Bryan, Franklin D. Roosevelt v\u00e0 nhi\u1ec1u nh\u00e2n v\u1eadt l\u1ed7i l\u1ea1c kh\u00e1c \u0111\u1ebfn n\u00f3i chuy\u1ec7n v\u1edbi c\u00e1c h\u1ecdc vi\u00ean. C\u00f4ng nh\u00e2n trong m\u1ed9t nh\u00e0 m\u00e1y, nh\u00e2n vi\u00ean trong m\u1ed9t c\u01a1 quan hay m\u1ed9t \u00f4ng vua tr\u00ean ngai v\u00e0ng \u0111\u1ec1u y\u00eau th\u00edch nh\u1eefng ng\u01b0\u1eddi th\u00e1n ph\u1ee5c m\u00ecnh. Ho\u00e0ng \u0111\u1ebf \u0110\u1ee9c l\u00e0 m\u1ed9t v\u00ed d\u1ee5 \u0111i\u1ec3n h\u00ecnh. V\u00e0o cu\u1ed1i cu\u1ed9c Chi\u1ebfn tranh Th\u1ebf gi\u1edbi th\u1ee9 nh\u1ea5t, c\u00f3 l\u1ebd \u00f4ng l\u00e0 con ng\u01b0\u1eddi b\u1ecb c\u1ea3 th\u1ebf gi\u1edbi khinh b\u1ec9. Ngay c\u1ea3 ng\u01b0\u1eddi d\u00e2n n\u01b0\u1edbc \u00f4ng c\u0169ng ch\u1ed1ng l\u1ea1i \u00f4ng. \u00d4ng ph\u1ea3i sang H\u00e0 Lan t\u1ecb n\u1ea1n ch\u00ednh tr\u1ecb. H\u00e0ng tri\u1ec7u ng\u01b0\u1eddi mu\u1ed1n x\u00e9 x\u00e1c nh\u00e0 vua v\u00ec s\u1ef1 c\u0103m ph\u1eabn \u0111ang s\u00f4i s\u1ee5c trong h\u1ecd. Ngay v\u00e0o l\u00fac \u0111\u00f3, m\u1ed9t c\u1eadu b\u00e9 vi\u1ebft cho nh\u00e0 vua m\u1ed9t b\u1ee9c th\u01b0 \u0111\u01a1n gi\u1ea3n, ch\u00e2n th\u00e0nh v\u00e0 \u0111\u1ea7y t\u00ecnh th\u01b0\u01a1ng m\u1ebfn, c\u1ea3m ph\u1ee5c. C\u1eadu b\u00e9 vi\u1ebft r\u1eb1ng d\u00f9 cho ai c\u00f3 n\u00f3i g\u00ec \u0111i n\u1eefa, bao gi\u1edd c\u1eadu c\u0169ng y\u00eau qu\u00fd Wilhelm v\u00e0 xem \u00f4ng nh\u01b0 v\u1ecb ho\u00e0ng \u0111\u1ebf c\u1ee7a m\u00ecnh. Nh\u00e0 vua r\u1ea5t 96","\u0110\u1eaeC NH\u00c2N T\u00c2M c\u1ea3m \u0111\u1ed9ng khi \u0111\u1ecdc th\u01b0 v\u00e0 ngay l\u1eadp t\u1ee9c, \u00f4ng \u0111\u00e3 m\u1eddi c\u1eadu b\u00e9 \u0111\u1ebfn g\u1eb7p m\u00ecnh. C\u1eadu b\u00e9 kh\u00f4ng \u0111\u1ebfn m\u1ed9t m\u00ecnh m\u00e0 \u0111i c\u00f9ng v\u1edbi m\u1eb9. Sau \u0111\u00f3, v\u1ecb ho\u00e0ng \u0111\u1ebf \u0111\u00e3 c\u01b0\u1edbi m\u1eb9 c\u1ee7a c\u1eadu b\u00e9 d\u1ec5 th\u01b0\u01a1ng. C\u00e2u chuy\u1ec7n c\u00f3 th\u1eadt nh\u01b0ng l\u1ea1i gi\u1ed1ng nh\u01b0 m\u1ed9t chuy\u1ec7n c\u1ed5 t\u00edch. C\u00f3 m\u1ed9t nguy\u00ean t\u1eafc r\u1ea5t c\u01a1 b\u1ea3n. N\u1ebfu ch\u00fang ta mu\u1ed1n c\u00f3 nh\u1eefng ng\u01b0\u1eddi b\u1ea1n th\u1eadt s\u1ef1 th\u00ec h\u00e3y ngh\u0129 v\u00e0 l\u00e0m vi\u1ec7c g\u00ec \u0111\u00f3 cho h\u1ecd, d\u00e0nh cho h\u1ecd th\u1eddi gian, s\u1ee9c l\u1ef1c v\u00e0 s\u1ef1 quan t\u00e2m kh\u00f4ng v\u1ee5 l\u1ee3i. T\u00f4i c\u00f3 th\u00f3i quen k\u00edn \u0111\u00e1o d\u00f2 h\u1ecfi ng\u00e0y sinh c\u1ee7a b\u1ea1n b\u00e8 t\u1eeb r\u1ea5t nhi\u1ec1u n\u0103m tr\u01b0\u1edbc. V\u00e0o \u0111\u1ea7u m\u1ed7i n\u0103m, t\u00f4i ghi ch\u00fa nh\u1eefng ng\u00e0y sinh nh\u1eadt n\u00e0y trong quy\u1ec3n l\u1ecbch b\u1ecf t\u00fai. Khi nh\u1eefng ng\u00e0y \u1ea5y \u0111\u1ebfn, t\u00f4i s\u1ebd g\u1eedi m\u1ed9t b\u1ee9c th\u01b0 hay m\u1ed9t m\u00f3n qu\u00e0 cho h\u1ecd. V\u00e0 b\u1ea1n c\u00f3 tin kh\u00f4ng, s\u1ef1 vui m\u1eebng c\u1ee7a h\u1ecd khi\u1ebfn t\u00f4i c\u1ea3m th\u1ea5y d\u01b0\u1eddng nh\u01b0 m\u00ecnh l\u00e0 ng\u01b0\u1eddi duy nh\u1ea5t tr\u00ean tr\u00e1i \u0111\u1ea5t n\u00e0y nh\u1edb \u0111\u1ebfn ng\u00e0y sinh c\u1ee7a h\u1ecd. N\u1ebfu nh\u01b0 b\u1ea1n mu\u1ed1n k\u1ebft b\u1ea1n v\u1edbi ng\u01b0\u1eddi kh\u00e1c th\u00ec h\u00e3y ch\u00e0o h\u1ecd m\u1ed9t c\u00e1ch th\u1eadt s\u00f4i n\u1ed5i v\u00e0 nhi\u1ec7t t\u00ecnh. Khi c\u00f3 ai \u0111\u00f3 g\u1ecdi \u0111i\u1ec7n tho\u1ea1i cho b\u1ea1n, b\u1ea1n h\u00e3y n\u00f3i c\u00e2u \u201cXin ch\u00e0o!\u201d b\u1eb1ng m\u1ed9t gi\u1ecdng bi\u1ec3u l\u1ed9 s\u1ef1 vui th\u00edch th\u1eadt l\u00f2ng. B\u1ea1n \u0111\u00e3 t\u1eebng nghe v\u1ec1 \u201cgi\u1ecdng n\u00f3i bi\u1ebft c\u01b0\u1eddi\u201d \u0111\u00fang kh\u00f4ng? Nhi\u1ec1u c\u00f4ng ty hu\u1ea5n luy\u1ec7n nh\u00e2n vi\u00ean tr\u1ef1c \u0111i\u1ec7n tho\u1ea1i ch\u00e0o ng\u01b0\u1eddi g\u1ecdi \u0111\u1ebfn b\u1eb1ng gi\u1ecdng n\u00f3i to\u00e1t l\u00ean ni\u1ec1m vui, s\u1ef1 quan t\u00e2m v\u00e0 l\u00f2ng nhi\u1ec7t t\u00ecnh. Ng\u01b0\u1eddi g\u1ecdi \u0111\u1ebfn s\u1ebd c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c quan t\u00e2m th\u1ef1c s\u1ef1. \u0110\u1eebng qu\u00ean \u0111i\u1ec1u n\u00e0y khi b\u1ea1n g\u1ecdi hay tr\u1ea3 l\u1eddi \u0111i\u1ec7n tho\u1ea1i h\u00f4m nay nh\u00e9. Bi\u1ec3u l\u1ed9 s\u1ef1 quan t\u00e2m ch\u00e2n th\u00e0nh \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi kh\u00e1c kh\u00f4ng nh\u1eefng gi\u00fap b\u1ea1n c\u00f3 th\u00eam b\u1ea1n b\u00e8 m\u00e0 c\u00f2n c\u00f3 th\u1ec3 l\u00e0m t\u0103ng l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ed1i v\u1edbi c\u00f4ng ty b\u1ea1n. 97","HOW TO WIN FRIENDS & INFLUENCE PEOPLE Trong m\u1ed9t k\u1ef3 ph\u00e1t h\u00e0nh c\u1ee7a t\u1edd b\u00e1o thu\u1ed9c Ng\u00e2n h\u00e0ng Qu\u1ed1c gia B\u1eafc M\u1ef9 \u1edf New York, t\u00f2a so\u1ea1n \u0111\u00e3 cho \u0111\u0103ng l\u00e1 th\u01b0 c\u1ee7a m\u1ed9t kh\u00e1ch h\u00e0ng t\u00ean Madeline Rosedale g\u1eedi gi\u00e1m \u0111\u1ed1c ng\u00e2n h\u00e0ng n\u00e0y. L\u00e1 th\u01b0 nh\u01b0 sau: \u201cT\u00f4i mu\u1ed1n \u00f4ng bi\u1ebft r\u1eb1ng t\u00f4i r\u1ea5t qu\u00fd m\u1ebfn c\u00e1c nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c trong ng\u00e2n h\u00e0ng c\u1ee7a \u00f4ng. Ai c\u0169ng l\u1ecbch s\u1ef1, nh\u00e3 nh\u1eb7n v\u00e0 s\u1eb5n s\u00e0ng gi\u00fap \u0111\u1ee1. Th\u1eadt th\u00fa v\u1ecb khi \u0111\u01b0\u1ee3c m\u1ed9t c\u00f4 thu ng\u00e2n ch\u00e0o \u0111\u00f3n vui v\u1ebb sau khi m\u00ecnh \u0111\u00e3 ch\u1edd \u0111\u1ee3i l\u00e2u nh\u01b0 v\u1eady. N\u0103m r\u1ed3i, m\u1eb9 t\u00f4i n\u1eb1m b\u1ec7nh vi\u1ec7n su\u1ed1t nhi\u1ec1u th\u00e1ng. T\u00f4i th\u01b0\u1eddng giao d\u1ecbch v\u1edbi Marie Petrucello, c\u00f4 \u1ea5y quan t\u00e2m c\u1ea3 \u0111\u1ebfn gia \u0111\u00ecnh t\u00f4i v\u00e0 h\u1ecfi th\u0103m t\u00ecnh h\u00ecnh s\u1ee9c kh\u1ecfe c\u1ee7a m\u1eb9 t\u00f4i\u201d. B\u1ea1n ngh\u0129 kh\u00e1ch h\u00e0ng Rosedale c\u00f3 b\u1ecf ng\u00e2n h\u00e0ng n\u00e0y \u0111\u01b0\u1ee3c kh\u00f4ng? Charles R. Walters, nh\u00e2n vi\u00ean c\u1ee7a m\u1ed9t trong nh\u1eefng ng\u00e2n h\u00e0ng l\u1edbn nh\u1ea5t New York \u0111\u01b0\u1ee3c giao nhi\u1ec7m v\u1ee5 chu\u1ea9n b\u1ecb m\u1ed9t b\u00e1o c\u00e1o m\u1eadt v\u1ec1 m\u1ed9t t\u1eadp \u0111o\u00e0n. Anh ch\u1ec9 bi\u1ebft c\u00f3 m\u1ed9t ng\u01b0\u1eddi duy nh\u1ea5t n\u1eafm nh\u1eefng th\u00f4ng tin m\u00e0 anh c\u1ea7n g\u1ea5p. Khi Walters \u0111\u01b0\u1ee3c \u0111\u01b0a v\u00e0o ph\u00f2ng c\u1ee7a nh\u00e2n v\u1eadt n\u1eafm gi\u1eef th\u00f4ng tin quan tr\u1ecdng n\u00e0y, anh nghe c\u00f4 th\u01b0 k\u00fd tr\u1ebb b\u1ea3o r\u1eb1ng h\u00f4m nay c\u00f4 kh\u00f4ng c\u00f3 con tem n\u00e0o cho \u00f4ng c\u1ea3. \u00d4ng gi\u1ea3i th\u00edch v\u1edbi Walters: \u201cT\u00f4i \u0111ang s\u01b0u t\u1eadp tem cho th\u1eb1ng con trai m\u01b0\u1eddi hai tu\u1ed5i\u201d. Walters tr\u00ecnh b\u00e0y c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh v\u00e0 b\u1eaft \u0111\u1ea7u \u0111\u01b0a ra nh\u1eefng c\u00e2u h\u1ecfi. \u00d4ng tr\u01b0\u1edfng ph\u00f2ng n\u00e0y t\u1ecf ra m\u01a1 h\u1ed3, tr\u1ea3 l\u1eddi chung chung m\u00e0 kh\u00f4ng \u0111i v\u00e0o tr\u1ecdng t\u00e2m. \u00d4ng kh\u00f4ng mu\u1ed1n n\u00f3i v\u00e0 xem ra kh\u00f4ng \u0111i\u1ec1u g\u00ec c\u00f3 th\u1ec3 thuy\u1ebft ph\u1ee5c \u00f4ng ta n\u00f3i c\u1ea3. Cu\u1ed9c ph\u1ecfng v\u1ea5n ng\u1eafn ng\u1ee7i v\u00e0 kh\u00f4 khan. \u00d4ng Walters n\u00f3i khi k\u1ec3 l\u1ea1i c\u00e2u chuy\u1ec7n cho l\u1edbp h\u1ecdc c\u1ee7a t\u00f4i nghe: \u201cTh\u00fa 98"]