Đắc nhân tâm

["\u0110\u1eaeC NH\u00c2N T\u00c2M c\u00e1c \u0111\u1ed3ng xu khi\u1ebfn \u00f4ng ch\u00fa \u00fd. K\u1ebft qu\u1ea3 c\u1ee7a l\u1ea7n ti\u1ebfp x\u00fac \u0111\u00f3 l\u00e0 t\u00f4i \u0111\u00e3 t\u00e1c \u0111\u1ed9ng \u0111\u01b0\u1ee3c \u0111\u1ec3 \u00f4ng \u0111\u1eb7t h\u00e0ng thay th\u1ebf t\u1ea5t c\u1ea3 c\u00e1c m\u00e1y m\u00f3c c\u0169 c\u1ee7a m\u00ecnh\u201d. Ng\u00e0y x\u01b0a, c\u00e1c ch\u00e0ng trai th\u01b0\u1eddng qu\u1ef3 xu\u1ed1ng \u0111\u1ec3 c\u1ea7u h\u00f4n. Kh\u00f4ng ai y\u00eau c\u1ea7u ph\u1ea3i th\u1ebf, nh\u01b0ng c\u00e1c ch\u00e0ng l\u00e0m v\u1eady \u0111\u1ec3 t\u1ea1o ra m\u1ed9t kh\u00f4ng kh\u00ed l\u00e3ng m\u1ea1n tr\u01b0\u1edbc khi b\u00e0y t\u1ecf, khi\u1ebfn c\u00e1c c\u00f4 g\u00e1i c\u1ea3m \u0111\u1ed9ng v\u00e0 d\u1ec5 \u0111\u1ed3ng \u00fd h\u01a1n. Gi\u00e1o d\u1ee5c tr\u1ebb em c\u0169ng c\u1ea7n \u0111\u1ebfn ph\u01b0\u01a1ng ph\u00e1p n\u00e0y. \u00d4ng Joe B. Fant \u1edf Birmingham, Alabama, kh\u00f4ng th\u1ec3 b\u1eaft c\u1eadu con trai n\u0103m tu\u1ed5i v\u00e0 c\u00f4 con g\u00e1i ba tu\u1ed5i thu d\u1ecdn \u0111\u1ed3 ch\u01a1i ch\u00fang v\u1ee9t b\u1eeba b\u00e3i tr\u00ean s\u00e0n nh\u00e0, cho n\u00ean \u00f4ng ngh\u0129 ra tr\u00f2 ch\u01a1i \u201ct\u00e0u h\u1ecfa ch\u1edf h\u00e0ng\u201d. Bao nhi\u00eau \u201cthan \u0111\u00e1\u201d (\u0111\u1ed3 ch\u01a1i c\u1ee7a ch\u00fang) \u0111\u1ec1u \u0111\u01b0\u1ee3c hai \u0111\u1ee9a tr\u1ebb gom l\u1ea1i h\u1ebft, ch\u1ea5t v\u00e0o toa h\u00e0ng. R\u1ed3i c\u1eadu anh l\u00e1i t\u00e0u ch\u1edf c\u00f4 em \u0111i loanh quanh kh\u1eafp nh\u00e0. B\u1eb1ng c\u00e1ch n\u00e0y, c\u0103n ph\u00f2ng \u0111\u01b0\u1ee3c d\u1ecdn s\u1ea1ch m\u00e0 kh\u00f4ng ph\u1ea3i d\u00f9ng \u0111\u1ebfn c\u00e1ch gi\u1ea3ng gi\u1ea3i d\u00e0i d\u00f2ng hay \u0111e d\u1ecda tr\u1eebng ph\u1ea1t. M\u00e0 gi\u1ea3 s\u1eed \u00f4ng c\u00f3 \u0111e d\u1ecda c\u0169ng ch\u01b0a ch\u1eafc b\u1eaft b\u1ecdn tr\u1ebb ng\u0103n n\u1eafp nh\u01b0 \u00fd \u00f4ng mu\u1ed1n. B\u00e0 Mary Catherine Wolf \u1edf Mishawaka, thu\u1ed9c bang Indiana, \u0111ang g\u1eb7p m\u1ed9t s\u1ed1 v\u1ea5n \u0111\u1ec1 kh\u00f3 kh\u0103n c\u1ea7n ph\u1ea3i b\u00e0n v\u1edbi \u00f4ng ch\u1ee7. Nh\u01b0ng c\u00f4 th\u01b0 k\u00fd lu\u00f4n n\u00f3i \u00f4ng b\u1eadn su\u1ed1t tu\u1ea7n, l\u1ecbch l\u00e0m vi\u1ec7c r\u1ea5t ch\u1eb7t ch\u1ebd. Cu\u1ed1i c\u00f9ng b\u00e0 ngh\u0129 ra m\u1ed9t c\u00e1ch, b\u00e8n vi\u1ebft cho \u00f4ng m\u1ed9t b\u1ee9c th\u01b0 nghi\u00eam ch\u1ec9nh. Trong th\u01b0 n\u00f3i r\u1eb1ng b\u00e0 hi\u1ec3u \u00f4ng b\u1eadn nh\u01b0 th\u1ebf n\u00e0o nh\u01b0ng b\u00e0 c\u1ea7n tr\u00ecnh b\u00e0y v\u1edbi \u00f4ng m\u1ed9t v\u1ea5n \u0111\u1ec1 r\u1ea5t quan tr\u1ecdng. B\u00e0 g\u1edfi k\u00e8m m\u1ed9t m\u1eabu th\u01b0 vi\u1ebft s\u1eb5n \u0111\u1eb7t trong phong b\u00ec c\u00f3 ghi \u0111\u1ecba ch\u1ec9 c\u1ee7a m\u00ecnh. B\u1ee9c th\u01b0 \u0111\u01b0\u1ee3c vi\u1ebft nh\u01b0 sau: 249","HOW TO WIN FRIENDS & INFLUENCE PEOPLE \u201cTh\u01b0a b\u00e0 Wolf! T\u00f4i c\u00f3 th\u1ec3 g\u1eb7p b\u00e0 v\u00e0o l\u00fac gi\u1edd s\u00e1ng\/chi\u1ec1u ng\u00e0y T\u00f4i ch\u1ec9 c\u00f3 th\u1ec3 d\u00e0nh cho b\u00e0 ph\u00fat m\u00e0 th\u00f4i.\u201d Nh\u01b0 v\u1eady \u00f4ng \u1ea5y ho\u1eb7c c\u00f4 th\u01b0 k\u00fd ch\u1ec9 c\u1ea7n \u0111i\u1ec1n v\u00e0i th\u00f4ng tin gi\u1edd gi\u1ea5c v\u00e0o \u0111o\u1ea1n \u0111\u1ec3 tr\u1ed1ng v\u00e0 g\u1edfi l\u1ea1i cho b\u00e0. B\u00e0 k\u1ec3: \u201cT\u00f4i b\u1ecf b\u1ee9c th\u01b0 v\u00e0o h\u1ed9p th\u01b0 c\u1ee7a \u00f4ng ch\u1ee7 l\u00fac 11 gi\u1edd s\u00e1ng. V\u00e0o 2 gi\u1edd chi\u1ec1u t\u00f4i ki\u1ec3m tra h\u00f2m th\u01b0. \u1ede \u0111\u1ea5y c\u00f3 c\u00e1i phong b\u00ec ch\u00ednh t\u00f4i \u0111\u1ec1 g\u1eedi cho t\u00f4i. \u00d4ng \u1ea5y h\u1eb9n d\u00e0nh cho t\u00f4i 10 ph\u00fat v\u00e0o chi\u1ec1u h\u00f4m \u0111\u00f3. T\u00f4i \u0111\u00e3 g\u1eb7p \u00f4ng, ch\u00fang t\u00f4i \u0111\u00e3 tr\u00f2 chuy\u1ec7n tr\u00ean m\u1ed9t ti\u1ebfng \u0111\u1ed3ng h\u1ed3 v\u00e0 gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c r\u1ea5t nhi\u1ec1u v\u1ea5n \u0111\u1ec1 c\u1ee7a t\u00f4i. N\u1ebfu kh\u00f4ng ngh\u0129 ra c\u00e1ch tr\u00ecnh b\u00e0y g\u00e2y ch\u00fa \u00fd nh\u01b0 v\u1eady th\u00ec c\u00f3 l\u1ebd t\u00f4i c\u00f2n ph\u1ea3i \u0111\u1ee3i r\u1ea5t l\u00e2u\u201d. James B. Boynton ph\u1ea3i \u0111\u1ec7 tr\u00ecnh m\u1ed9t b\u00e1o c\u00e1o d\u00e0i v\u1ec1 th\u1ecb tr\u01b0\u1eddng kem d\u01b0\u1ee1ng da v\u1edbi nh\u1eefng s\u1ed1 li\u1ec7u th\u1ed1ng k\u00ea \u0111\u1ea7y \u0111\u1ee7, ch\u00ednh x\u00e1c v\u00e0 to\u00e0n di\u1ec7n v\u1ec1 m\u1ee9c \u0111\u1ed9 c\u1ea1nh tranh. Nh\u01b0ng l\u1ea7n \u0111\u1ea7u g\u1eb7p \u00f4ng ch\u1ee7 \u0111\u1ec3 b\u00e1o c\u00e1o, anh l\u1ea1i \u0111\u1ec3 m\u00ecnh r\u01a1i v\u00e0o cu\u1ed9c th\u1ea3o lu\u1eadn v\u00f4 b\u1ed5 v\u1ec1 ph\u01b0\u01a1ng ph\u00e1p kh\u1ea3o s\u00e1t th\u1ecb tr\u01b0\u1eddng, r\u1ed3i \u0111i \u0111\u1ebfn tranh c\u00e3i. R\u00fat kinh nghi\u1ec7m, l\u1ea7n sau anh \u0111\u00e3 thay \u0111\u1ed5i ph\u01b0\u01a1ng ph\u00e1p: \u201cT\u00f4i b\u01b0\u1edbc v\u00e0o ph\u00f2ng l\u00e0m vi\u1ec7c c\u1ee7a \u00f4ng ch\u1ee7 l\u00fac \u00f4ng \u0111ang b\u1eadn ti\u1ebfp \u0111i\u1ec7n tho\u1ea1i. Trong khi ch\u1edd \u0111\u1ee3i, t\u00f4i m\u1edf m\u1ed9t va-li v\u00e0 \u0111\u1eb7t ba m\u01b0\u01a1i l\u1ecd kem d\u01b0\u1ee1ng da c\u00e1c lo\u1ea1i l\u00ean m\u1eb7t b\u00e0n l\u00e0m vi\u1ec7c c\u1ee7a \u00f4ng. Tr\u00ean m\u1ed7i l\u1ecd t\u00f4i \u0111\u1ec1u d\u00e1n m\u1ed9t m\u1ea3nh gi\u1ea5y ghi v\u1eafn t\u1eaft nh\u1eefng k\u1ebft qu\u1ea3 kh\u1ea3o s\u00e1t v\u1ec1 n\u00f3. Gi\u1ea3i quy\u1ebft vi\u1ec7c tr\u00ean \u0111i\u1ec7n tho\u1ea1i xong, \u00f4ng c\u1ea7m t\u1eebng l\u1ecd l\u00ean \u0111\u1ecdc th\u00f4ng tin ghi tr\u00ean \u0111\u00f3. \u00d4ng h\u1ecfi th\u00eam m\u1ed9t v\u00e0i c\u00e2u th\u1ec3 hi\u1ec7n r\u00f5 s\u1ef1 quan t\u00e2m. L\u00fac \u0111\u1ea7u \u00f4ng n\u00f3i ch\u1ec9 d\u00e0nh cho t\u00f4i m\u01b0\u1eddi ph\u00fat \u0111\u1ec3 tr\u00ecnh b\u00e0y s\u1ef1 vi\u1ec7c, nh\u01b0ng m\u01b0\u1eddi ph\u00fat \u0111\u00e3 tr\u00f4i qua, r\u1ed3i hai m\u01b0\u01a1i ph\u00fat, b\u1ed1n m\u01b0\u01a1i ph\u00fat, cu\u1ed1i c\u00f9ng ch\u00fang t\u00f4i n\u00f3i chuy\u1ec7n h\u1ebft m\u1ed9t ti\u1ebfng \u0111\u1ed3ng h\u1ed3. L\u1ea7n n\u00e0y t\u00f4i tr\u00ecnh 250","\u0110\u1eaeC NH\u00c2N T\u00c2M b\u00e0y c\u0169ng nh\u1eefng s\u1ef1 ki\u1ec7n nh\u01b0 t\u00f4i \u0111\u00e3 tr\u00ecnh b\u00e0y tr\u01b0\u1edbc \u0111\u00e2y. Tuy nhi\u00ean t\u00f4i c\u00f3 s\u1eed d\u1ee5ng nh\u1eefng bi\u1ec7n ph\u00e1p g\u00e2y ch\u00fa \u00fd, ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3ng c\u00e1o tr\u1ef1c quan v\u00e0 n\u00f3 \u0111\u00e3 t\u1ea1o \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 to l\u1edbn\u201d. * M\u1ed9t m\u00f3n \u0103n \u0111\u01b0\u1ee3c tr\u00ecnh b\u00e0y sinh \u0111\u1ed9ng s\u1ebd l\u00e0m th\u1ef1c kh\u00e1ch c\u1ea3m nh\u1eadn r\u00f5 c\u00e1i t\u00e0i c\u1ee7a ng\u01b0\u1eddi \u0111\u1ea7u b\u1ebfp. M\u1ed9t truy\u1ec7n ng\u1eafn \u0111\u01b0\u1ee3c vi\u1ebft sinh \u0111\u1ed9ng l\u00e0m \u0111\u1ed9c gi\u1ea3 nh\u1eadn ra kh\u1ea3 n\u0103ng s\u1eed d\u1ee5ng ng\u00f4n ng\u1eef c\u1ee7a nh\u00e0 v\u0103n. M\u1ed9t \u00fd ki\u1ebfn \u0111\u01b0\u1ee3c m\u00f4 t\u1ea3 sinh \u0111\u1ed9ng l\u00e0m ng\u01b0\u1eddi nghe c\u1ea3m nh\u1eadn tr\u00ed tu\u1ec7 tinh t\u1ebf c\u1ee7a ng\u01b0\u1eddi n\u00f3i. NGUY\u00caN T\u1eaeC 20: 251","","KH\u01a0I G\u1ee2I TINH TH\u1ea6N V\u01af\u1ee2T L\u00caN TH\u1eec TH\u00c1CH M\u1ed9t l\u1ea7n, ng\u01b0\u1eddi qu\u1ea3n \u0111\u1ed1c ph\u00e2n x\u01b0\u1edfng c\u1ee7a Charles Schwab kh\u00f4ng ho\u00e0n th\u00e0nh nh\u1eefng ch\u1ec9 ti\u00eau \u0111\u00e3 \u0111\u1ec1 ra. \u00d4ng h\u1ecfi ng\u01b0\u1eddi n\u00e0y: \u201cT\u1ea1i sao m\u1ed9t ng\u01b0\u1eddi qu\u1ea3n \u0111\u1ed1c c\u00f3 n\u0103ng l\u1ef1c nh\u01b0 anh l\u1ea1i kh\u00f4ng th\u1ec3 l\u00e0m cho x\u01b0\u1edfng c\u1ee7a m\u00ecnh \u0111\u1ea1t \u0111\u01b0\u1ee3c ch\u1ec9 ti\u00eau?\u201d. Ng\u01b0\u1eddi qu\u1ea3n \u0111\u1ed1c tr\u1ea3 l\u1eddi: \u201cT\u00f4i th\u1eadt s\u1ef1 kh\u00f4ng bi\u1ebft. T\u00f4i \u0111\u00e3 c\u1ed1 l\u00e0m \u0111\u1ee7 m\u1ecdi c\u00e1ch, t\u1eeb \u0111\u1ed9ng vi\u00ean, th\u00fac gi\u1ee5c, la m\u1eafng, th\u1eadm ch\u00ed c\u1ea3 d\u1ecda \u0111u\u1ed5i vi\u1ec7c m\u00e0 h\u1ecd ch\u1eb3ng thay \u0111\u1ed5i g\u00ec c\u1ea3. \u0110\u01a1n gi\u1ea3n l\u00e0 c\u00f4ng nh\u00e2n c\u1ee7a t\u00f4i kh\u00f4ng c\u00f3 n\u0103ng l\u1ef1c l\u00e0m vi\u1ec7c\u201d. 253","HOW TO WIN FRIENDS & INFLUENCE PEOPLE Cu\u1ed9c n\u00f3i chuy\u1ec7n n\u00e0y di\u1ec5n ra v\u00e0o cu\u1ed1i ng\u00e0y, tr\u01b0\u1edbc khi ca t\u1ed1i b\u1eaft \u0111\u1ea7u. Schwab \u0111\u1ec1 ngh\u1ecb ng\u01b0\u1eddi qu\u1ea3n \u0111\u1ed1c n\u00e0y \u0111\u01b0a cho \u00f4ng m\u1ed9t vi\u00ean ph\u1ea5n, r\u1ed3i quay sang m\u1ed9t c\u00f4ng nh\u00e2n g\u1ea7n nh\u1ea5t, \u00f4ng h\u1ecfi: \u201cCa l\u00e0m c\u1ee7a anh h\u00f4m nay \u0111\u00e3 \u0111\u1ed5 \u0111\u01b0\u1ee3c bao nhi\u00eau m\u1ebb nung?\u201d. \u201c6\u201d. Kh\u00f4ng n\u00f3i g\u00ec h\u01a1n, Schwab l\u1ea5y ph\u1ea5n v\u1ebd m\u1ed9t con s\u1ed1 s\u00e1u th\u1eadt to tr\u00ean s\u00e0n v\u00e0 b\u01b0\u1edbc \u0111i. Ca l\u00e0m vi\u1ec7c bu\u1ed5i t\u1ed1i b\u1eaft \u0111\u1ea7u, m\u1ecdi ng\u01b0\u1eddi \u0111\u1ebfn \u0111\u1ec1u th\u1ea5y con s\u1ed1 \u0111\u01b0\u1ee3c ghi v\u00e0 h\u1ecfi \u00fd ngh\u0129a c\u1ee7a n\u00f3. Nh\u1eefng ng\u01b0\u1eddi \u1edf ca l\u00e0m ng\u00e0y tr\u1ea3 l\u1eddi r\u1eb1ng Schwab, s\u1ebfp to nh\u1ea5t \u0111\u00e3 \u0111\u1ebfn v\u00e0 h\u1ecfi h\u1ecd v\u1ec1 nh\u1eefng m\u1ebb nung h\u1ecd \u0111\u00e3 ho\u00e0n th\u00e0nh v\u00e0 \u00f4ng \u0111\u00e3 ghi th\u00e0nh t\u00edch \u0111\u00f3 l\u00ean s\u00e0n. S\u00e1ng h\u00f4m sau khi Schwab b\u01b0\u1edbc v\u00e0o x\u01b0\u1edfng, con s\u1ed1 \u0111\u00e3 \u0111\u01b0\u1ee3c ca l\u00e0m bu\u1ed5i t\u1ed1i ch\u1ec9nh l\u1ea1i th\u00e0nh s\u1ed1 7 r\u1ea5t to. C\u00e1c c\u00f4ng nh\u00e2n ca l\u00e0m bu\u1ed5i s\u00e1ng n\u00f3i v\u1edbi nhau r\u1eb1ng ca t\u1ed1i ngh\u0129 l\u00e0 \u0111\u00e3 l\u00e0m t\u1ed1t h\u01a1n ch\u00fang ta. V\u1eady th\u00ec h\u1ecd s\u1ebd ch\u1ee9ng t\u1ecf cho ca t\u1ed1i bi\u1ebft kh\u1ea3 n\u0103ng c\u1ee7a h\u1ecd. M\u1ecdi ng\u01b0\u1eddi b\u1eaft tay v\u00e0o l\u00e0m v\u1edbi nhi\u1ec7t huy\u1ebft r\u1ea5t cao. Bu\u1ed5i t\u1ed1i, sau khi k\u1ebft th\u00fac ca l\u00e0m, con s\u1ed1 7 \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00f3a v\u00e0 thay b\u1eb1ng con s\u1ed1 10. M\u1ecdi th\u1ee9 \u0111\u00e3 ho\u00e0n to\u00e0n thay \u0111\u1ed5i. Trong th\u1eddi gian ng\u1eafn sau \u0111\u00f3, x\u01b0\u1edfng s\u1ea3n xu\u1ea5t n\u00e0y tr\u1edf th\u00e0nh n\u01a1i c\u00f3 hi\u1ec7u qu\u1ea3 v\u00e0 n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c cao nh\u1ea5t nh\u00e0 m\u00e1y. V\u1eady b\u00ed quy\u1ebft l\u00e0 g\u00ec? Theo nh\u1eefng g\u00ec Schwab chia s\u1ebb: \u201cC\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c l\u00e0 kh\u01a1i g\u1ee3i m\u1ed9t s\u1ef1 thi \u0111ua l\u00e0nh m\u1ea1nh trong c\u00f4ng ty. D\u0129 nhi\u00ean ch\u00fang ta kh\u00f4ng nh\u1eafc \u0111\u1ebfn nh\u1eefng m\u00e1nh kh\u00f3e, th\u1ee7 thu\u1eadt \u0111\u1ec3 ki\u1ebfm th\u00eam ti\u1ec1n m\u00e0 ch\u00fang ta khuy\u1ebfn kh\u00edch, t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho nh\u1eefng ham mu\u1ed1n, 254","\u0110\u1eaeC NH\u00c2N T\u00c2M kh\u00e1t khao \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n n\u0103ng l\u1ef1c xu\u1ea5t s\u1eafc tr\u1ed7i d\u1eady trong l\u00f2ng m\u1ecdi ng\u01b0\u1eddi\u201d. \u0110\u00f3 l\u00e0 s\u1ef1 khao kh\u00e1t \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n m\u00ecnh! \u0110\u01b0a ra th\u00e1ch th\u1ee9c l\u00e0 m\u1ed9t c\u00e1ch l\u00e0m tuy\u1ec7t v\u1eddi \u0111\u1ec3 khuy\u1ebfn kh\u00edch ng\u01b0\u1eddi kh\u00e1c thay \u0111\u1ed5i. Kh\u00f4ng c\u00f3 th\u00e1ch th\u1ee9c, c\u00f3 l\u1ebd Theodore Roosevelt kh\u00f4ng bao gi\u1edd tr\u1edf th\u00e0nh T\u1ed5ng th\u1ed1ng Hoa k\u1ef3. Khi \u00f4ng t\u1eeb Cuba quay v\u1ec1 v\u00e0 \u0111\u01b0\u1ee3c b\u1ea7u l\u00e0m Th\u1ed1ng \u0111\u1ed1c bang New York, phe \u0111\u1ed1i l\u1eadp ph\u00e1t hi\u1ec7n ra \u00f4ng kh\u00f4ng c\u00f2n l\u00e0 c\u00f4ng d\u00e2n h\u1ee3p ph\u00e1p c\u1ee7a bang. L\u00fac \u0111\u00f3 Roosevelt ho\u1ea3ng lo\u1ea1n v\u00e0 mu\u1ed1n r\u00fat kh\u1ecfi danh s\u00e1ch \u0111\u1ec1 c\u1eed. Thomas Collier Platt, sau n\u00e0y l\u00e0 Th\u01b0\u1ee3ng ngh\u1ecb s\u0129 bang New York \u0111\u00e3 quay sang Roosevelt, th\u00e1ch th\u1ee9c \u00f4ng b\u1eb1ng m\u1ed9t gi\u1ecdng sang s\u1ea3ng: \u201cPh\u1ea3i ch\u0103ng ng\u01b0\u1eddi h\u00f9ng c\u1ee7a San Juan Hill c\u0169ng ch\u1eb3ng kh\u00e1c g\u00ec m\u1ed9t k\u1ebb h\u00e8n nh\u00e1t?\u201d. Th\u1ebf l\u00e0 Roosevelt quy\u1ebft t\u00e2m theo \u0111u\u1ed5i cu\u1ed9c tranh c\u1eed v\u00e0 l\u1ecbch s\u1eed \u0111\u00e3 \u0111\u01b0\u1ee3c t\u1ea1o n\u00ean khi \u00f4ng tr\u1edf th\u00e0nh T\u1ed5ng th\u1ed1ng Hoa K\u1ef3. Th\u1eed th\u00e1ch n\u00e0y kh\u00f4ng nh\u1eefng \u0111\u00e3 l\u00e0m thay \u0111\u1ed5i cu\u1ed9c \u0111\u1eddi \u00f4ng m\u00e0 n\u00f3 c\u00f2n t\u1ea1o ra \u1ea3nh h\u01b0\u1edfng v\u00f4 c\u00f9ng l\u1edbn \u0111\u1ebfn t\u01b0\u01a1ng lai c\u1ee7a \u0111\u1ea5t n\u01b0\u1edbc \u00f4ng. C\u00e2u \u201cB\u1ea5t k\u1ef3 ai l\u00e0 con ng\u01b0\u1eddi \u0111\u1ec1u c\u00f3 nh\u1eefng n\u1ed7i lo s\u1ee3. Ng\u01b0\u1eddi can \u0111\u1ea3m l\u00e0 ng\u01b0\u1eddi bi\u1ebft v\u01b0\u1ee3t qua \u0111\u01b0\u1ee3c s\u1ee3 h\u00e3i v\u00e0 b\u01b0\u1edbc t\u1edbi tr\u01b0\u1edbc, \u0111\u00f4i khi l\u00e0 c\u00e1i ch\u1ebft \u0111ang ch\u1edd tr\u01b0\u1edbc m\u1eb7t, nh\u01b0ng th\u01b0\u1eddng l\u00e0 h\u1ecd chi\u1ebfn th\u1eafng\u201d l\u00e0 kh\u1ea9u hi\u1ec7u c\u1ee7a nh\u1eefng l\u00ednh c\u1eadn v\u1ec7 c\u1ee7a nh\u00e0 vua th\u1eddi Hy L\u1ea1p c\u1ed5. C\u00f2n th\u1eed th\u00e1ch n\u00e0o h\u01a1n l\u00e0 c\u01a1 h\u1ed9i v\u01b0\u01a1n l\u00ean v\u00e0 v\u01b0\u1ee3t qua nh\u1eefng n\u1ed7i lo s\u1ee3 \u0111\u00f3. Frederic Herzberg l\u00e0 m\u1ed9t trong nh\u1eefng nh\u00e0 khoa h\u1ecdc r\u1ea5t n\u1ed5i ti\u1ebfng v\u1ec1 h\u00e0nh vi con ng\u01b0\u1eddi. \u00d4ng nghi\u00ean c\u1ee9u th\u00e1i \u0111\u1ed9 trong c\u00f4ng vi\u1ec7c c\u1ee7a h\u00e0ng ng\u00e0n c\u00f4ng nh\u00e2n v\u00e0 c\u00e1c nh\u00e0 qu\u1ea3n tr\u1ecb cao c\u1ea5p. \u00d4ng \u0111\u00e3 t\u00ecm ra nh\u1eefng y\u1ebfu t\u1ed1 \u0111\u1ed9ng vi\u00ean quan tr\u1ecdng nh\u1ea5t \u0111\u1ed1i v\u1edbi 255","HOW TO WIN FRIENDS & INFLUENCE PEOPLE ng\u01b0\u1eddi \u0111i l\u00e0m - kh\u00f4ng ph\u1ea3i l\u00e0 ti\u1ec1n b\u1ea1c, m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c t\u1ed1t, hay ph\u00fac l\u1ee3i; m\u00e0 l\u00e0 b\u1ea3n th\u00e2n c\u00f4ng vi\u1ec7c. N\u1ebfu c\u00f4ng vi\u1ec7c th\u00fa v\u1ecb, t\u1ea1o \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 ph\u00e1t tri\u1ec3n, th\u1ec3 hi\u1ec7n n\u0103ng l\u1ef1c, nh\u00e2n vi\u00ean s\u1ebd r\u1ea5t g\u1eafn b\u00f3 v\u00e0 lu\u00f4n c\u00f3 \u0111\u1ed9ng l\u1ef1c ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c th\u1eadt t\u1ed1t. \u0110\u00e2y c\u0169ng l\u00e0 \u0111i\u1ec1u m\u00e0 m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u mong mu\u1ed1n: c\u00f3 c\u01a1 h\u1ed9i th\u1eed s\u1ee9c; c\u01a1 h\u1ed9i \u0111\u1ec3 b\u1ee9t ph\u00e1, th\u1ec3 hi\u1ec7n; c\u01a1 h\u1ed9i \u0111\u1ec3 ch\u1ee9ng minh gi\u00e1 tr\u1ecb th\u1ef1c c\u1ee7a m\u00ecnh, \u0111\u1ec3 ph\u00e1t tri\u1ec3n v\u00e0 gi\u00e0nh \u0111\u01b0\u1ee3c th\u1eafng l\u1ee3i. NGUY\u00caN T\u1eaeC 21: 256","NGUY\u00caN T\u1eaeC 10 C\u00e1ch gi\u1ea3i quy\u1ebft tranh c\u00e3i t\u1ed1t nh\u1ea5t l\u00e0 \u0111\u1eebng \u0111\u1ec3 n\u00f3 x\u1ea3y ra. NGUY\u00caN T\u1eaeC 11 T\u00f4n tr\u1ecdng \u00fd ki\u1ebfn c\u1ee7a ng\u01b0\u1eddi kh\u00e1c. \u0110\u1eebng bao gi\u1edd n\u00f3i r\u1eb1ng: \u201cAnh\/Ch\u1ecb sai r\u1ed3i!\u201d. NGUY\u00caN T\u1eaeC 12 N\u1ebfu b\u1ea1n sai, h\u00e3y nhanh ch\u00f3ng v\u00e0 th\u1eb3ng th\u1eafn th\u1eeba nh\u1eadn \u0111i\u1ec1u \u0111\u00f3. NGUY\u00caN T\u1eaeC 13 Lu\u00f4n b\u1eaft \u0111\u1ea7u b\u1eb1ng m\u1ed9t th\u00e1i \u0111\u1ed9 th\u00e2n thi\u1ec7n. 257","NGUY\u00caN T\u1eaeC 14 H\u1ecfi nh\u1eefng c\u00e2u khi\u1ebfn ng\u01b0\u1eddi kh\u00e1c \u0111\u00e1p \u201cv\u00e2ng\u201d t\u1ee9c th\u00ec. NGUY\u00caN T\u1eaeC 15 \u0110\u1ec3 ng\u01b0\u1eddi kh\u00e1c c\u1ea3m th\u1ea5y h\u1ecd l\u00e0 ng\u01b0\u1eddi l\u00e0m ch\u1ee7 cu\u1ed9c n\u00f3i chuy\u1ec7n. NGUY\u00caN T\u1eaeC 16 \u0110\u1ec3 ng\u01b0\u1eddi kh\u00e1c tin r\u1eb1ng ch\u00ednh h\u1ecd m\u1edbi l\u00e0 ng\u01b0\u1eddi \u0111\u01b0a ra \u00fd t\u01b0\u1edfng \u0111\u1ea7u ti\u00ean. NGUY\u00caN T\u1eaeC 17 Th\u00e0nh th\u1eadt nh\u00ecn nh\u1eadn v\u1ea5n \u0111\u1ec1 theo quan \u0111i\u1ec3m c\u1ee7a ng\u01b0\u1eddi kh\u00e1c. 258","NGUY\u00caN T\u1eaeC 18 \u0110\u1ed3ng c\u1ea3m v\u1edbi mong mu\u1ed1n c\u1ee7a ng\u01b0\u1eddi kh\u00e1c. NGUY\u00caN T\u1eaeC 19 Kh\u01a1i g\u1ee3i s\u1ef1 cao th\u01b0\u1ee3ng n\u01a1i ng\u01b0\u1eddi kh\u00e1c. NGUY\u00caN T\u1eaeC 20 Bi\u1ebft tr\u00ecnh b\u00e0y v\u1ea5n \u0111\u1ec1 m\u1ed9t c\u00e1ch sinh \u0111\u1ed9ng. NGUY\u00caN T\u1eaeC 21 Bi\u1ebft kh\u01a1i g\u1ee3i tinh th\u1ea7n v\u01b0\u1ee3t l\u00ean th\u1eed th\u00e1ch. 259","","PH\u1ea6N B\u1ed0N CHUY\u1ec2N H\u00d3A NG\u01af\u1edcI KH\u00c1C M\u00c0 KH\u00d4NG G\u00c2Y RA S\u1ef0 CH\u1ed0NG \u0110\u1ed0I HAY O\u00c1N GI\u1eacN","","TR\u01af\u1edaC KHI PH\u00ca B\u00ccNH, H\u00c3Y KHEN NG\u1ee2I D\u01b0\u1edbi th\u1eddi T\u1ed5ng th\u1ed1ng Calvin Coolidge, m\u1ed9t ng\u01b0\u1eddi b\u1ea1n c\u1ee7a t\u00f4i \u0111\u01b0\u1ee3c l\u00e0m kh\u00e1ch m\u1eddi c\u1ee7a Nh\u00e0 Tr\u1eafng v\u00e0o ng\u00e0y cu\u1ed1i tu\u1ea7n. Khi s\u1eafp b\u01b0\u1edbc v\u00e0o v\u0103n ph\u00f2ng T\u1ed5ng th\u1ed1ng, b\u1ea1n t\u00f4i ch\u1ee3t nghe ng\u00e0i n\u00f3i v\u1edbi m\u1ed9t c\u00f4 th\u01b0 k\u00fd: \u201cChi\u1ebfc \u00e1o c\u1ee7a c\u00f4 \u0111\u1eb9p qu\u00e1, c\u00f4 qu\u1ea3 l\u00e0 m\u1ed9t c\u00f4 g\u00e1i r\u1ea5t duy\u00ean d\u00e1ng\u201d. L\u1eddi khen b\u1ea5t ng\u1edd n\u00e0y l\u00e0m c\u00f4 th\u01b0 k\u00fd \u0111\u1ecf m\u1eb7t, l\u00fang t\u00fang. Coolidge n\u00f3i ti\u1ebfp: \u201cT\u00f4i n\u00f3i th\u1eadt l\u00f2ng \u0111\u1ea5y! C\u00f4 x\u1ee9ng \u0111\u00e1ng v\u1edbi l\u1eddi khen \u0111\u00f3. Tuy nhi\u00ean t\u1eeb nay, xin c\u00f4 c\u1ea9n th\u1eadn h\u01a1n m\u1ed9t ch\u00fat v\u1ec1 c\u00e1ch ch\u1ea5m c\u00e2u trong c\u00e1c v\u0103n ki\u1ec7n v\u00e0 th\u01b0 t\u1eeb\u201d. C\u00e1ch th\u1ee9c c\u1ee7a T\u1ed5ng th\u1ed1ng c\u00f3 v\u1ebb h\u01a1i l\u1ed9 li\u1ec5u nh\u01b0ng l\u1ea1i tuy\u1ec7t v\u1eddi v\u1ec1 m\u1eb7t t\u00e2m l\u00fd. Ch\u1eafc ch\u1eafn T\u1ed5ng th\u1ed1ng Calvin r\u1ea5t hi\u1ec3u r\u1eb1ng l\u1eddi 263","HOW TO WIN FRIENDS & INFLUENCE PEOPLE n\u00f3i nhi\u1ec1u ng\u01b0\u1eddi mu\u1ed1n nghe nh\u1ea5t ch\u00ednh l\u00e0 l\u1eddi khen, v\u00e0 khi m\u1ed9t ng\u01b0\u1eddi \u0111\u00e3 \u0111\u01b0\u1ee3c nghe l\u1eddi khen r\u1ed3i th\u00ec h\u1ecd c\u0169ng s\u1ebd d\u1ec5 d\u00e0ng nh\u1eadn l\u1eddi ch\u00ea tr\u00e1ch, g\u00f3p \u00fd h\u01a1n. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t b\u1ee9c th\u01b0 n\u1ed5i ti\u1ebfng c\u1ee7a T\u1ed5ng th\u1ed1ng Abraham Lincoln vi\u1ebft cho T\u01b0\u1edbng Joseph Hooker ng\u00e0y 26 th\u00e1ng 4 n\u0103m 1863, th\u1eddi k\u1ef3 \u0111en t\u1ed1i nh\u1ea5t c\u1ee7a cu\u1ed9c n\u1ed9i chi\u1ebfn. Trong su\u1ed1t m\u01b0\u1eddi t\u00e1m th\u00e1ng, c\u00e1c vi\u00ean t\u01b0\u1edbng c\u1ee7a Lincoln \u0111\u00e3 l\u00e3nh \u0111\u1ea1o qu\u00e2n Li\u00ean minh \u0111i t\u1eeb th\u1ea5t b\u1ea1i th\u1ea3m h\u1ea1i n\u00e0y t\u1edbi th\u1ea5t b\u1ea1i th\u1ea3m h\u1ea1i kh\u00e1c. D\u00e2n ch\u00fang ho\u1ea3ng lo\u1ea1n, h\u00e0ng ng\u00e0n binh s\u0129 \u0111\u00e0o ng\u0169. Ngay c\u1ea3 c\u00e1c th\u00e0nh vi\u00ean \u0111\u1ea3ng C\u1ed9ng h\u00f2a trong Th\u01b0\u1ee3ng vi\u1ec7n c\u0169ng mu\u1ed1n Lincoln t\u1eeb ch\u1ee9c. Lincoln ph\u1ea3i tuy\u1ec7t v\u1ecdng than r\u1eb1ng: \u201cGi\u1edd \u0111\u00e2y ch\u00fang ta \u0111ang \u1edf b\u00ean b\u1edd c\u1ee7a s\u1ef1 h\u1ee7y di\u1ec7t. T\u00f4i c\u1ea3m th\u1ea5y ngay c\u1ea3 Ch\u00faa Tr\u1eddi c\u0169ng ch\u1ed1ng l\u1ea1i ch\u00fang ta. T\u00f4i g\u1ea7n nh\u01b0 kh\u00f4ng c\u00f2n nh\u00ecn th\u1ea5y m\u1ed9t tia hy v\u1ecdng n\u00e0o\u201d. Th\u1ebf nh\u01b0ng Lincoln vi\u1ebft cho ng\u01b0\u1eddi \u0111\u00e3 g\u00f3p ph\u1ea7n \u0111\u1ea9y m\u00ecnh v\u00e0o ho\u00e0n c\u1ea3nh \u0111en t\u1ed1i, tuy\u1ec7t v\u1ecdng \u0111\u00f3 b\u1eb1ng gi\u1ecdng \u0111i\u1ec7u th\u1eadt \u00f4n h\u00f2a, t\u1ebf nh\u1ecb. V\u1eady m\u00e0 c\u00f3 l\u1ebd \u0111\u00f3 l\u00e0 b\u1ee9c th\u01b0 gay g\u1eaft nh\u1ea5t m\u00e0 Lincoln \u0111\u00e3 vi\u1ebft sau khi tr\u1edf th\u00e0nh T\u1ed5ng th\u1ed1ng. \u201cT\u00f4i \u0111\u00e3 b\u1ed5 nhi\u1ec7m \u00f4ng l\u00e0 t\u1ed5ng ch\u1ec9 huy \u0111\u1ea1o qu\u00e2n Potomac. D\u0129 nhi\u00ean, quy\u1ebft \u0111\u1ecbnh n\u00e0y d\u1ef1a tr\u00ean nh\u1eefng c\u01a1 s\u1edf ch\u00ednh \u0111\u00e1ng. Tuy nhi\u00ean, \u00f4ng c\u0169ng n\u00ean bi\u1ebft r\u1eb1ng c\u00f3 m\u1ed9t v\u00e0i vi\u1ec7c g\u1ea7n \u0111\u00e2y t\u00f4i kh\u00f4ng ho\u00e0n to\u00e0n h\u00e0i l\u00f2ng v\u1ec1 \u00f4ng. T\u00f4i tin r\u1eb1ng \u00f4ng l\u00e0 m\u1ed9t qu\u00e2n nh\u00e2n d\u0169ng c\u1ea3m v\u00e0 t\u00e0i n\u0103ng, nh\u1eefng ph\u1ea9m ch\u1ea5t m\u00e0 t\u00f4i r\u1ea5t qu\u00fd tr\u1ecdng. T\u00f4i c\u0169ng tin r\u1eb1ng \u00f4ng kh\u00f4ng pha l\u1eabn ch\u00ednh tr\u1ecb v\u00e0o \u0111\u1eddi binh nghi\u1ec7p, nh\u01b0 th\u1ebf th\u00ec th\u1eadt l\u00e0 qu\u00fd. \u00d4ng 264","\u0110\u1eaeC NH\u00c2N T\u00c2M t\u1ef1 tin v\u00e0o ch\u00ednh m\u00ecnh, m\u1ed9t ph\u1ea9m ch\u1ea5t quan tr\u1ecdng, n\u1ebfu kh\u00f4ng n\u00f3i l\u00e0 ch\u00ednh y\u1ebfu. \u00d4ng l\u00e0 ng\u01b0\u1eddi c\u00f3 tham v\u1ecdng, \u0111\u1ea5y l\u00e0 m\u1ed9t \u0111i\u1ec1u r\u1ea5t t\u1ed1t trong m\u1ed9t ch\u1eebng m\u1ef1c n\u00e0o \u0111\u00f3. Nh\u01b0ng t\u00f4i ngh\u0129 r\u1eb1ng, trong th\u1eddi gian T\u01b0\u1edbng Burnside c\u1ea7m qu\u00e2n, ch\u00ednh tham v\u1ecdng c\u1ee7a \u00f4ng \u0111\u00e3 c\u1ea3n ph\u00e1 c\u00f4ng vi\u1ec7c c\u1ee7a \u00f4ng \u1ea5y, g\u00e2y thi\u1ec7t h\u1ea1i to l\u1edbn cho \u0111\u1ea5t n\u01b0\u1edbc v\u00e0 cho ng\u01b0\u1eddi \u0111\u1ed3ng \u0111\u1ed9i \u0111\u00e1ng qu\u00fd nh\u1ea5t. G\u1ea7n \u0111\u00e2y, t\u00f4i c\u00f3 nghe l\u1eddi ph\u00e1t bi\u1ec3u c\u1ee7a \u00f4ng r\u1eb1ng c\u1ea3 qu\u00e2n \u0111\u1ed9i v\u00e0 ch\u00ednh ph\u1ee7 \u0111\u1ec1u c\u1ea7n m\u1ed9t nh\u00e0 \u0111\u1ed9c t\u00e0i. D\u0129 nhi\u00ean, kh\u00f4ng ph\u1ea3i v\u00ec \u0111i\u1ec1u n\u00e0y m\u00e0 ch\u00ednh v\u00ec b\u1ea5t ch\u1ea5p \u0111i\u1ec1u n\u00e0y, t\u00f4i m\u1edbi trao quy\u1ec1n ch\u1ec9 huy cho \u00f4ng. Ch\u1ec9 nh\u1eefng vi\u00ean t\u01b0\u1edbng n\u00e0o gi\u00e0nh \u0111\u01b0\u1ee3c th\u1eafng l\u1ee3i m\u1edbi c\u00f3 th\u1ec3 tr\u1edf th\u00e0nh nh\u00e0 \u0111\u1ed9c t\u00e0i. L\u00fac n\u00e0y, th\u1eafng l\u1ee3i qu\u00e2n s\u1ef1 m\u1edbi l\u00e0 \u0111i\u1ec1u c\u1ea5p b\u00e1ch, c\u00f2n chuy\u1ec7n \u0111\u1ed9c t\u00e0i t\u00f4i s\u1ebd b\u00e0n sau. Ch\u00ednh ph\u1ee7 s\u1ebd \u1ee7ng h\u1ed9 \u00f4ng h\u1ebft kh\u1ea3 n\u0103ng c\u1ee7a m\u00ecnh, c\u0169ng nh\u01b0 tr\u01b0\u1edbc nay \u0111\u1ed1i v\u1edbi m\u1ecdi t\u01b0\u1edbng l\u0129nh. Nh\u01b0ng t\u00f4i e r\u1eb1ng th\u00e1i \u0111\u1ed9 ph\u00ea ph\u00e1n ch\u1ec9 huy v\u00e0 l\u00e0m suy gi\u1ea3m l\u00f2ng tin v\u00e0o l\u00e3nh \u0111\u1ea1o m\u00e0 \u00f4ng \u0111ang gieo r\u1eafc trong qu\u00e2n \u0111\u1ed9i s\u1ebd ch\u1ed1ng l\u1ea1i ch\u00ednh b\u1ea3n th\u00e2n \u00f4ng. T\u00f4i s\u1ebd gi\u00fap \u00f4ng trong m\u1ed9t ch\u1eebng m\u1ef1c n\u00e0o \u0111\u00f3 \u0111\u1ec3 d\u1eb9p tan \u0111i\u1ec1u n\u00e0y. D\u00f9 l\u00e0 \u00f4ng hay ngay c\u1ea3 Napoleon t\u00e1i th\u1ebf ch\u0103ng n\u1eefa c\u0169ng kh\u00f3 m\u00e0 ch\u1ea5n ch\u1ec9nh m\u1ed9t \u0111\u1ea1o qu\u00e2n b\u1ecb ti\u00eam nhi\u1ec5m th\u00e1i \u0111\u1ed9 \u0111\u00f3. \u00d4ng c\u1ea7n c\u1ea3nh gi\u00e1c v\u1edbi s\u1ef1 li\u1ec1u l\u0129nh c\u1ee7a m\u00ecnh nh\u01b0ng ph\u1ea3i \u0111em h\u1ebft ngh\u1ecb l\u1ef1c v\u00e0 nhi\u1ec7t huy\u1ebft \u0111\u1ec3 ti\u1ebfn l\u00ean, mang th\u1eafng l\u1ee3i v\u1ec1 cho \u0111\u1ea5t n\u01b0\u1edbc.\u201d Trong kinh doanh, nguy\u00ean t\u1eafc n\u00e0y \u0111\u01b0\u1ee3c \u1ee9ng d\u1ee5ng nh\u01b0 th\u1ebf n\u00e0o? Tr\u01b0\u1eddng h\u1ee3p c\u1ee7a W. P. Gaw thu\u1ed9c C\u00f4ng ty Wark \u1edf Philadelphia cho ch\u00fang ta th\u1ea5y c\u00e1ch \u1ee9ng d\u1ee5ng r\u1ea5t c\u1ee5 th\u1ec3. 265","HOW TO WIN FRIENDS & INFLUENCE PEOPLE C\u00f4ng ty Wark \u0111\u00e3 k\u00fd h\u1ee3p \u0111\u1ed3ng x\u00e2y d\u1ef1ng m\u1ed9t t\u00f2a nh\u00e0 v\u0103n ph\u00f2ng l\u1edbn \u1edf Philadelphia. M\u1ecdi vi\u1ec7c \u0111ang tr\u00f4i ch\u1ea3y, c\u00f4ng tr\u00ecnh g\u1ea7n nh\u01b0 \u0111\u00e3 ho\u00e0n t\u1ea5t th\u00ec \u0111\u1ed9t nhi\u00ean ng\u01b0\u1eddi th\u1ea7u ph\u1ea7n trang tr\u00ed b\u1eb1ng \u0111\u1ed3ng thau th\u00f4ng b\u00e1o kh\u00f4ng th\u1ec3 \u0111\u01b0a s\u1ea3n ph\u1ea9m \u0111\u1ebfn \u0111\u00fang th\u1eddi h\u1ea1n. Nh\u01b0 v\u1eady, h\u1ee3p \u0111\u1ed3ng c\u00f3 th\u1ec3 s\u1ebd b\u1ecb tr\u1ec5 h\u1ea1n v\u00e0 d\u0129 nhi\u00ean l\u00e0 t\u1ed5n th\u1ea5t s\u1ebd r\u1ea5t l\u1edbn n\u1ebfu t\u00f2a nh\u00e0 kh\u00f4ng s\u1edbm \u0111\u01b0a v\u00e0o ho\u1ea1t \u0111\u1ed9ng. L\u1eddi qua ti\u1ebfng l\u1ea1i r\u1ea5t gay g\u1eaft, c\u0103ng th\u1eb3ng trong nh\u1eefng cu\u1ed9c trao \u0111\u1ed5i \u0111i\u1ec7n tho\u1ea1i \u0111\u01b0\u1eddng d\u00e0i ho\u00e0n to\u00e0n v\u00f4 \u00edch! Th\u1ebf l\u00e0 \u00f4ng Gaw \u0111\u01b0\u1ee3c ph\u00e1i \u0111\u1ebfn New York \u0111\u1ec3 thu ph\u1ee5c \u201ccon s\u01b0 t\u1eed \u0111\u1ed3ng\u201d \u0111\u00f3. V\u1eeba ch\u00e0o ch\u1ee7 h\u00e3ng \u0111\u1ed3ng xong, \u00f4ng Gaw vui v\u1ebb h\u1ecfi: \u201c\u00d4ng c\u00f3 bi\u1ebft r\u1eb1ng c\u1ea3 Brooklyn n\u00e0y kh\u00f4ng ai tr\u00f9ng t\u00ean v\u1edbi \u00f4ng kh\u00f4ng?\u201d. \u00d4ng ch\u1ee7 h\u00e3ng ng\u1ea1c nhi\u00ean: \u201c\u1ed2, kh\u00f4ng, t\u00f4i kh\u00f4ng bi\u1ebft \u0111i\u1ec1u \u0111\u00f3\u201d. \u00d4ng Gaw ti\u1ebfp t\u1ee5c: \u201cKhi d\u00f2 t\u00ecm \u0111\u1ecba ch\u1ec9 c\u1ee7a \u00f4ng trong quy\u1ec3n ni\u00ean gi\u00e1m \u0111i\u1ec7n tho\u1ea1i Brooklyn, t\u00f4i th\u1ea5y \u00f4ng l\u00e0 ng\u01b0\u1eddi duy nh\u1ea5t c\u00f3 t\u00ean nh\u01b0 v\u1eady\u201d. \u00d4ng ch\u1ee7 c\u00f4ng ty \u0111\u1ed3ng v\u1eeba n\u00f3i v\u1eeba l\u1eadt quy\u1ec3n ni\u00ean gi\u00e1m \u0111i\u1ec7n tho\u1ea1i m\u1ed9t c\u00e1ch th\u00fa v\u1ecb: \u201cV\u1eady m\u00e0 t\u00f4i kh\u00f4ng bi\u1ebft ch\u1ee9\u201d. Ti\u1ebfp \u0111\u00f3, gi\u1ecdng \u00f4ng \u0111\u1ea7y v\u1ebb t\u1ef1 h\u00e0o: \u201c\u0110\u00fang th\u1ebf, t\u00ean t\u00f4i \u0111\u1eb7c bi\u1ec7t th\u1eadt. Gia \u0111\u00ecnh t\u00f4i g\u1ed1c H\u00e0 Lan, sang \u0111\u1ecbnh c\u01b0 \u1edf New York c\u00e1ch \u0111\u00e2y g\u1ea7n hai tr\u0103m n\u0103m\u201d. \u00d4ng ti\u1ebfp t\u1ee5c tr\u00f2 chuy\u1ec7n v\u1ec1 gia \u0111\u00ecnh v\u00e0 t\u1ed5 ti\u00ean m\u00ecnh trong v\u00e0i ph\u00fat. Khi \u00f4ng d\u1ee9t \u0111\u1ec1 t\u00e0i \u0111\u00f3, Gaw chuy\u1ec3n sang khen ng\u1ee3i c\u00f4ng ty: \u201cHi\u1ebfm khi t\u00f4i \u0111\u01b0\u1ee3c th\u1ea5y m\u1ed9t x\u01b0\u1edfng \u0111\u1ed3ng to l\u1edbn v\u00e0 khang trang th\u1ebf n\u00e0y\u201d. \u00d4ng ch\u1ee7 h\u00e3ng tho\u00e1ng h\u00e3nh di\u1ec7n: \u201cT\u00f4i \u0111\u00e3 d\u00e0nh c\u1ea3 cu\u1ed9c \u0111\u1eddi \u0111\u1ec3 d\u1ef1ng l\u00ean c\u01a1 nghi\u1ec7p n\u00e0y, t\u00f4i c\u0169ng r\u1ea5t t\u1ef1 h\u00e0o v\u1ec1 n\u00f3. \u00d4ng c\u00f3 mu\u1ed1n \u0111i xem m\u1ed9t v\u00f2ng kh\u00f4ng?\u201d. Trong l\u00fac \u0111i tham quan, Gaw khen ng\u1ee3i h\u1ec7 th\u1ed1ng s\u1ea3n xu\u1ea5t c\u1ee7a \u00f4ng ta v\u00e0 ch\u00fa \u00fd \u0111\u1ebfn m\u1ed9t v\u00e0i chi\u1ebfc m\u00e1y kh\u00e1c th\u01b0\u1eddng. \u00d4ng 266","\u0110\u1eaeC NH\u00c2N T\u00c2M ch\u1ee7 h\u00e3ng cho bi\u1ebft ch\u00ednh m\u00ecnh \u0111\u00e3 s\u00e1ng ch\u1ebf ra c\u00e1c m\u00e1y n\u00e0y r\u1ed3i d\u00e0nh nhi\u1ec1u th\u1eddi gian \u0111\u1ec3 gi\u1ea3ng gi\u1ea3i v\u1ec1 c\u00e1ch v\u1eadn h\u00e0nh c\u1ee7a c\u1ea3 h\u1ec7 th\u1ed1ng. Sau \u0111\u00f3 \u00f4ng ta m\u1eddi Gaw \u0103n tr\u01b0a. Sau b\u1eefa \u0103n tr\u01b0a, \u00f4ng ch\u1ee7 h\u00e3ng n\u00f3i: \u201cB\u00e2y gi\u1edd, ta b\u00e0n c\u00f4ng vi\u1ec7c. D\u0129 nhi\u00ean, t\u00f4i bi\u1ebft t\u1ea1i sao \u00f4ng \u0111\u1ebfn \u0111\u00e2y. Nh\u01b0ng t\u00f4i kh\u00f4ng ng\u1edd r\u1eb1ng cu\u1ed9c g\u1eb7p m\u1eb7t c\u1ee7a ch\u00fang ta l\u1ea1i th\u00fa v\u1ecb \u0111\u1ebfn th\u1ebf. \u00d4ng c\u00f3 th\u1ec3 y\u00ean t\u00e2m quay v\u1ec1 Philadelphia. T\u00f4i h\u1ee9a s\u1ebd giao h\u00e0ng \u0111\u00fang h\u1eb9n d\u00f9 cho ph\u1ea3i ho\u00e3n c\u00e1c \u0111\u01a1n \u0111\u1eb7t h\u00e0ng kh\u00e1c\u201d. Th\u1ebf l\u00e0 v\u1eadt li\u1ec7u \u0111\u00e3 \u0111\u1ebfn \u0111\u00fang h\u1eb9n v\u00e0 t\u00f2a nh\u00e0 \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh \u0111\u00fang th\u1eddi h\u1ea1n h\u1ee3p \u0111\u1ed3ng. N\u1ebfu \u00f4ng Gaw c\u0169ng g\u00e2y g\u1ed5, tranh c\u00e3i nh\u01b0 th\u00f3i th\u01b0\u1eddng th\u00ec sao? Ch\u1eafc ch\u1eafn r\u1eb1ng \u00f4ng ta ch\u1eb3ng bao gi\u1edd \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c \u0111\u00edch ch\u00ednh \u0111\u00e1ng c\u1ee7a m\u00ecnh. Dorothy Wrublewski, gi\u00e1m \u0111\u1ed1c chi nh\u00e1nh Li\u00ean minh t\u00edn d\u1ee5ng Fort Monmouth, New Jersey, k\u1ec3 l\u1ea1i c\u00e1ch b\u00e0 \u0111\u00e3 gi\u00fap m\u1ed9t nh\u00e2n vi\u00ean c\u1ea3i thi\u1ec7n kh\u1ea3 n\u0103ng l\u00e0m vi\u1ec7c nh\u01b0 th\u1ebf n\u00e0o: \u201cG\u1ea7n \u0111\u00e2y ch\u00fang t\u00f4i tuy\u1ec3n v\u00e0o m\u1ed9t nh\u00e2n vi\u00ean thu ng\u00e2n \u0111\u01b0\u1ee3c hu\u1ea5n luy\u1ec7n nghi\u1ec7p v\u1ee5 ch\u00ednh quy. C\u00f4 x\u1eed l\u00fd c\u00f4ng vi\u1ec7c ch\u00ednh x\u00e1c, nhanh ch\u00f3ng v\u00e0 ti\u1ebfp x\u00fac v\u1edbi kh\u00e1ch h\u00e0ng b\u1eb1ng cung c\u00e1ch kh\u00f4ng th\u1ec3 ch\u00ea v\u00e0o \u0111\u00e2u \u0111\u01b0\u1ee3c. Nh\u01b0ng v\u1ea5n \u0111\u1ec1 l\u1ea1i ph\u00e1t sinh v\u00e0o cu\u1ed1i ng\u00e0y, l\u00fac k\u1ebft to\u00e1n s\u1ed5 s\u00e1ch. Tr\u01b0\u1edfng ph\u00f2ng k\u1ebf to\u00e1n \u0111\u1ebfn g\u1eb7p t\u00f4i v\u00e0 nh\u1ea5t quy\u1ebft \u0111\u1ec1 ngh\u1ecb sa th\u1ea3i c\u00f4. C\u00f4 k\u1ebft s\u1ed5 qu\u00e1 ch\u1eadm khi\u1ebfn m\u1ecdi ng\u01b0\u1eddi ph\u1ea3i \u1edf l\u1ea1i sau gi\u1edd l\u00e0m vi\u1ec7c m\u1eb7c d\u00f9 anh ta \u0111\u00e3 nhi\u1ec1u l\u1ea7n ch\u1ec9 c\u00e1ch cho c\u00f4 l\u00e0m t\u1ed1t h\u01a1n. H\u00f4m sau, t\u00f4i \u0111\u1ebfn quan s\u00e1t c\u00e1ch c\u00f4 l\u00e0m vi\u1ec7c v\u00e0 ch\u1eb3ng c\u1ea7n nhi\u1ec1u th\u1eddi gian \u0111\u00e3 c\u00f3 th\u1ec3 ph\u00e1t hi\u1ec7n l\u00fd do c\u00f4 g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c n\u00e0y. Sau gi\u1edd \u0111\u00f3ng c\u1eeda, t\u00f4i \u0111\u1ebfn tr\u00f2 chuy\u1ec7n v\u1edbi c\u00f4. T\u00f4i khen ng\u1ee3i v\u1ec1 s\u1ef1 th\u00e2n thi\u1ec7n v\u00e0 c\u1edfi m\u1edf c\u1ee7a c\u00f4 v\u1edbi kh\u00e1ch h\u00e0ng, khen c\u00f4 l\u00e0m vi\u1ec7c ch\u00ednh x\u00e1c v\u00e0 nhanh ch\u00f3ng. Sau 267","HOW TO WIN FRIENDS & INFLUENCE PEOPLE \u0111\u00f3, t\u00f4i g\u1ee3i \u00fd c\u00f9ng c\u00f4 xem l\u1ea1i c\u00e1ch th\u1ee9c c\u00f4 k\u1ebft s\u1ed5 ti\u1ec1n m\u1eb7t h\u00e0ng ng\u00e0y. M\u1ed9t khi hi\u1ec3u m\u00ecnh \u0111\u01b0\u1ee3c tin t\u01b0\u1edfng, c\u00f4 d\u1ec5 d\u00e0ng theo g\u1ee3i \u00fd c\u1ee7a t\u00f4i v\u00e0 ch\u1eb3ng bao l\u00e2u c\u00f4 \u0111\u00e3 th\u00e0nh th\u1ea1o c\u00f4ng vi\u1ec7c n\u00e0y\u201d. Khen ng\u1ee3i tr\u01b0\u1edbc khi g\u00f3p \u00fd c\u0169ng gi\u1ed1ng nh\u01b0 nha s\u0129 b\u1eaft \u0111\u1ea7u c\u00f4ng vi\u1ec7c b\u1eb1ng thu\u1ed1c t\u00ea. N\u00f3 s\u1ebd gi\u00fap b\u1ec7nh nh\u00e2n kh\u1ecfi \u0111au \u0111\u1edbn khi b\u1ecb nh\u1ed5 r\u0103ng. Nh\u1eefng ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o v\u00e0 qu\u1ea3n l\u00fd c\u1ea7n ghi nh\u1edb \u0111i\u1ec1u n\u00e0y. * Kh\u00e1t v\u1ecdng s\u00e2u xa c\u1ee7a m\u1ed7i con ng\u01b0\u1eddi l\u00e0 \u0111\u01b0\u1ee3c khen ng\u1ee3i, \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng v\u00e0 \u0111\u01b0\u1ee3c quan t\u00e2m. * Kh\u00f4ng g\u00ec \u00edt t\u1ed1n k\u00e9m b\u1eb1ng l\u1eddi khen, l\u1eddi c\u00e1m \u01a1n v\u00e0 l\u1eddi xin l\u1ed7i. - Montluc NGUY\u00caN T\u1eaeC 22: 268","PH\u00ca B\u00ccNH M\u1ed8T C\u00c1CH GI\u00c1N TI\u1ebeP M\u1ed9t h\u00f4m Charles Schwab \u0111i th\u0103m m\u1ed9t trong nh\u1eefng nh\u00e0 m\u00e1y c\u1ee7a \u00f4ng v\u00e0o gi\u1edd ngh\u1ec9 tr\u01b0a v\u00e0 b\u1eaft g\u1eb7p v\u00e0i c\u00f4ng nh\u00e2n \u0111ang h\u00fat thu\u1ed1c ngay d\u01b0\u1edbi t\u1ea5m bi\u1ec3n \u201cC\u1ea5m h\u00fat thu\u1ed1c\u201d. \u00d4ng b\u01b0\u1edbc \u0111\u1ebfn trao cho m\u1ed7i ng\u01b0\u1eddi m\u1ed9t \u0111i\u1ebfu x\u00ec g\u00e0: \u201cC\u00e1c c\u1eadu n\u00e0y, n\u1ebfu nh\u01b0 c\u00e1c c\u1eadu h\u00fat \u1edf b\u00ean ngo\u00e0i, t\u00f4i ho\u00e0n to\u00e0n t\u00e1n th\u00e0nh vi\u1ec7c h\u00fat thu\u1ed1c\u201d. Nh\u1eefng c\u00f4ng nh\u00e2n n\u00e0y bi\u1ebft m\u00ecnh b\u1ecb b\u1eaft qu\u1ea3 tang \u0111ang vi ph\u1ea1m n\u1ed9i quy nh\u01b0ng h\u1ecd v\u1eabn th\u00e1n ph\u1ee5c c\u00e1ch \u00f4ng nh\u1eafc nh\u1edf nh\u1eb9 nh\u00e0ng kh\u00e9o l\u00e9o v\u00e0 v\u1eabn gi\u1eef th\u1ec3 di\u1ec7n cho h\u1ecd. Ai l\u1ea1i kh\u00f4ng qu\u00fd tr\u1ecdng m\u1ed9t con ng\u01b0\u1eddi nh\u01b0 th\u1ebf? 269","HOW TO WIN FRIENDS & INFLUENCE PEOPLE John Wanamaker c\u0169ng s\u1eed d\u1ee5ng c\u00e1ch n\u00e0y. \u00d4ng th\u01b0\u1eddng \u0111i m\u1ed9t v\u00f2ng quanh c\u1eeda h\u00e0ng l\u1edbn c\u1ee7a m\u00ecnh \u1edf Philadelphia m\u1ed7i ng\u00e0y. C\u00f3 l\u1ea7n \u00f4ng nh\u00ecn th\u1ea5y m\u1ed9t ng\u01b0\u1eddi kh\u00e1ch \u0111ang \u0111\u1ee9ng \u0111\u1ee3i \u1edf m\u1ed9t qu\u1ea7y thanh to\u00e1n trong khi c\u00e1c nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng th\u00ec c\u1ee9 \u0111\u1ee9ng c\u01b0\u1eddi n\u00f3i v\u1edbi nhau \u1edf m\u1ed9t g\u00f3c xa xa. Wanamaker l\u1eb3ng l\u1eb7ng ra ph\u00eda sau qu\u1ea7y v\u00e0 ph\u1ee5c v\u1ee5 cho ng\u01b0\u1eddi kh\u00e1ch n\u1ecd. Sau \u0111\u00f3, \u00f4ng trao m\u00f3n h\u00e0ng c\u1ee7a kh\u00e1ch cho nh\u1eefng ng\u01b0\u1eddi b\u00e1n h\u00e0ng \u0111\u1ec3 g\u00f3i l\u1ea1i m\u00e0 kh\u00f4ng qu\u1edf tr\u00e1ch m\u1ed9t l\u1eddi n\u00e0o, r\u1ed3i ti\u1ebfp t\u1ee5c \u0111i ki\u1ec3m tra. C\u00e1c quan ch\u1ee9c nhi\u1ec1u khi b\u1ecb ph\u00ea ph\u00e1n v\u00ec l\u00fd do kh\u00f3 ti\u1ebfp c\u1eadn. V\u1ea5n \u0111\u1ec1 l\u00e0 do c\u00e1c thu\u1ed9c c\u1ea5p c\u1ee7a h\u1ecd kh\u00f4ng mu\u1ed1n s\u1ebfp c\u1ee7a m\u00ecnh b\u1ecb qu\u00e1 nhi\u1ec1u kh\u00e1ch kh\u1ee9a qu\u1ea5y r\u1ea7y. Carl Langford, Th\u1ecb tr\u01b0\u1edfng Orlando, bang Florida, th\u01b0\u1eddng la r\u1ea7y c\u00e1c nh\u00e2n vi\u00ean v\u1ec1 vi\u1ec7c h\u1ecd kh\u00f4ng cho ph\u00e9p ng\u01b0\u1eddi l\u1ea1 \u0111\u1ebfn g\u1eb7p \u00f4ng. \u00d4ng ch\u1ee7 tr\u01b0\u01a1ng th\u1ef1c hi\u1ec7n \u201cch\u00ednh s\u00e1ch m\u1edf c\u1eeda\u201d nh\u01b0ng nh\u1eefng th\u01b0\u1eddng d\u00e2n mu\u1ed1n v\u00e0o \u0111\u1ec1u b\u1ecb th\u01b0 k\u00fd v\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1ee7a \u00f4ng ch\u1eb7n l\u1ea1i. Cu\u1ed1i c\u00f9ng, \u00f4ng th\u1ecb tr\u01b0\u1edfng t\u00ecm \u0111\u01b0\u1ee3c m\u1ed9t gi\u1ea3i ph\u00e1p. \u00d4ng d\u1eb9p c\u00e1i c\u1eeda l\u1edbn kh\u1ecfi v\u0103n ph\u00f2ng c\u1ee7a m\u00ecnh! Nh\u00e2n vi\u00ean d\u01b0\u1edbi quy\u1ec1n \u00f4ng nh\u1eadn ngay \u0111\u01b0\u1ee3c th\u00f4ng \u0111i\u1ec7p. \u00d4ng th\u1ecb tr\u01b0\u1edfng \u0111\u00e3 c\u00f3 \u0111\u01b0\u1ee3c m\u1ed9t ch\u00ednh s\u00e1ch qu\u1ea3n l\u00fd th\u1ef1c s\u1ef1 \u201cm\u1edf c\u1eeda\u201d t\u1eeb ng\u00e0y \u0111\u00f3 tr\u1edf \u0111i. Nhi\u1ec1u ng\u01b0\u1eddi th\u01b0\u1eddng b\u1eaft \u0111\u1ea7u b\u1eb1ng m\u1ed9t l\u1eddi khen ch\u00e2n th\u00e0nh, ti\u1ebfp sau \u0111\u00f3 l\u00e0 t\u1eeb \u201cnh\u01b0ng\u201d v\u00e0 k\u1ebft th\u00fac b\u1eb1ng m\u1ed9t nh\u1eadn x\u00e9t ph\u00ea ph\u00e1n. Ch\u1eb3ng h\u1ea1n, trong khi t\u00ecm c\u00e1ch thay \u0111\u1ed5i th\u00e1i \u0111\u1ed9 l\u01a1 \u0111\u1ec5nh trong h\u1ecdc t\u1eadp c\u1ee7a con b\u1ea1n, b\u1ea1n c\u00f3 th\u1ec3 n\u00f3i: \u201cCha m\u1eb9 th\u1ef1c s\u1ef1 t\u1ef1 h\u00e0o v\u1ec1 con, Johnnie \u1ea1, b\u1edfi v\u00ec con \u0111\u01b0\u1ee3c x\u1ebfp h\u1ea1ng cao h\u01a1n trong h\u1ecdc k\u1ef3 n\u00e0y. Nh\u01b0ng n\u1ebfu con ch\u0103m ch\u1ec9 h\u01a1n n\u1eefa v\u1edbi m\u00f4n \u0111\u1ea1i s\u1ed1, c\u00e1c k\u1ebft qu\u1ea3 s\u1ebd c\u00f2n kh\u00e1 h\u01a1n n\u1eefa\u201d. Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, Johnnie c\u00f3 th\u1ec3 270","\u0110\u1eaeC NH\u00c2N T\u00c2M c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c khuy\u1ebfn kh\u00edch cho \u0111\u1ebfn khi c\u1eadu ta nghe t\u1eeb \u201cnh\u01b0ng\u201d. L\u00fac \u0111\u00f3 c\u1eadu ta c\u00f3 th\u1ec3 nghi ng\u1edd v\u1ec1 s\u1ef1 th\u00e0nh th\u1ef1c c\u1ee7a l\u1eddi khen ban \u0111\u1ea7u. \u0110\u1ed1i v\u1edbi c\u1eadu, l\u1eddi khen xem ra ch\u1ec9 l\u00e0 m\u1ed9t s\u1ef1 chu\u1ea9n b\u1ecb kh\u00f4n kh\u00e9o \u0111\u1ec3 \u0111i t\u1edbi m\u1ed9t nh\u1eadn x\u00e9t ph\u00ea ph\u00e1n. Th\u1ebf l\u00e0 b\u1ea1n \u0111\u00e3 \u0111\u00e1nh m\u1ea5t s\u1ef1 tin c\u1eady c\u1ee7a c\u1eadu v\u00e0 s\u1ebd kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c \u0111\u00edch. B\u1ea1n c\u00f3 th\u1ec3 kh\u1eafc ph\u1ee5c d\u1ec5 d\u00e0ng \u0111i\u1ec1u n\u00e0y b\u1eb1ng c\u00e1ch thay \u0111\u1ed5i t\u1eeb \u201cnh\u01b0ng\u201d th\u00e0nh t\u1eeb \u201cv\u00e0\u201d. L\u1eddi nh\u1eafc nh\u1edf \u1ea5y s\u1ebd nh\u01b0 th\u1ebf n\u00e0y: \u201cCha m\u1eb9 th\u1ef1c s\u1ef1 t\u1ef1 h\u00e0o v\u1ec1 con, Johnnie \u1ea1, v\u00ec trong h\u1ecdc k\u1ef3 n\u00e0y con \u0111\u01b0\u1ee3c x\u1ebfp h\u1ea1ng cao h\u01a1n. V\u00e0 n\u1ebfu con c\u1ee9 ti\u1ebfp t\u1ee5c c\u1ed1 g\u1eafng ch\u0103m ch\u1ec9 nh\u01b0 v\u1eady th\u00ec \u0111i\u1ec3m \u0111\u1ea1i s\u1ed1 c\u1ee7a con c\u0169ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c n\u00e2ng cao c\u00f9ng v\u1edbi c\u00e1c m\u00f4n kh\u00e1c v\u00e0o h\u1ecdc k\u1ef3 t\u1edbi\u201d. Johnnie s\u1ebd ch\u1ea5p nh\u1eadn l\u1eddi khen \u0111\u00f3 b\u1edfi v\u00ec n\u00f3 kh\u00f4ng k\u00e9o theo m\u1ed9t nh\u1eafc nh\u1edf th\u1ea5t b\u1ea1i. Vi\u1ec7c ng\u01b0\u1eddi kh\u00e1c gi\u00e1n ti\u1ebfp ch\u00fa \u00fd t\u1edbi nh\u1eefng thi\u1ebfu s\u00f3t c\u1ee7a m\u00ecnh s\u1ebd l\u00e0m cho nh\u1eefng ng\u01b0\u1eddi nh\u1ea1y c\u1ea3m r\u1ea5t c\u1ea3m k\u00edch, trong khi h\u1ecd c\u00f3 th\u1ec3 c\u1ea3m th\u1ea5y r\u1ea5t kh\u00f3 ch\u1ecbu tr\u01b0\u1edbc b\u1ea5t k\u1ef3 l\u1eddi ph\u00ea ph\u00e1n tr\u1ef1c ti\u1ebfp n\u00e0o. Marge Jacob \u1edf Woonsocket, \u0111\u1ea3o Rhode, k\u1ec3 l\u1ea1i cho l\u1edbp h\u1ecdc c\u1ee7a t\u00f4i c\u00e1ch b\u00e0 thuy\u1ebft ph\u1ee5c nh\u1eefng c\u00f4ng nh\u00e2n x\u00e2y d\u1ef1ng d\u1ecdn d\u1eb9p s\u1ea1ch s\u1ebd s\u00e2n v\u01b0\u1eddn c\u1ee7a b\u00e0 m\u1ed7i ng\u00e0y khi h\u1ecd thi c\u00f4ng m\u1edf r\u1ed9ng ng\u00f4i nh\u00e0 b\u00e0 nh\u01b0 sau: M\u1ea5y ng\u00e0y \u0111\u1ea7u, khi \u0111i l\u00e0m v\u1ec1, b\u00e0 Jacob th\u1ea5y s\u00e2n nh\u00e0 \u0111\u1ea7y nh\u1eefng m\u1ea9u g\u1ed7 r\u01a1i v\u00e3i kh\u1eafp n\u01a1i. V\u00ec kh\u00f4ng mu\u1ed1n l\u00e0m ph\u1eadt \u00fd nh\u1eefng ng\u01b0\u1eddi th\u1ee3 x\u00e2y gi\u1ecfi vi\u1ec7c n\u00ean b\u00e0 c\u00f9ng c\u00e1c con nh\u1eb7t nh\u1ea1nh m\u1ecdi th\u1ee9 ch\u1ea5t g\u1ecdn g\u00e0ng v\u00e0o m\u1ed9t g\u00f3c sau khi th\u1ee3 \u0111\u00e3 ra v\u1ec1. S\u00e1ng h\u00f4m sau, b\u00e0 g\u1ecdi ri\u00eang ng\u01b0\u1eddi qu\u1ea3n \u0111\u1ed1c v\u00e0 b\u1ea3o: \u201cT\u00f4i r\u1ea5t vui khi 271","HOW TO WIN FRIENDS & INFLUENCE PEOPLE \u00f4ng gi\u1eef g\u00ecn c\u00e1i b\u1ed3n hoa xinh t\u01b0\u01a1i, s\u1ea1ch s\u1ebd ph\u00eda tr\u01b0\u1edbc v\u00e0 kh\u00f4ng l\u00e0m cho nh\u1eefng ng\u01b0\u1eddi l\u00e1ng gi\u1ec1ng kh\u00f3 ch\u1ecbu\u201d. T\u1eeb \u0111\u00f3 tr\u1edf \u0111i, d\u00f9 ng\u00f4i nh\u00e0 v\u1eabn \u0111ang \u0111\u01b0\u1ee3c s\u1eeda ch\u1eefa, b\u00e0 v\u00e0 c\u00e1c con kh\u00f4ng c\u1ea7n ph\u1ea3i d\u1ecdn d\u1eb9p m\u00e0 s\u00e2n v\u01b0\u1eddn nh\u00e0 h\u1ecd v\u1eabn lu\u00f4n g\u1ecdn g\u00e0ng. Ng\u00e0y 8 th\u00e1ng 3 n\u0103m 1887, nh\u00e0 h\u00f9ng bi\u1ec7n Henry Ward Beecher qua \u0111\u1eddi. Ch\u1ee7 nh\u1eadt sau \u0111\u00f3, ng\u01b0\u1eddi ta m\u1eddi Lyman Abbott \u0111\u1ecdc \u0111i\u1ebfu v\u0103n. \u00d4ng vi\u1ebft \u0111i vi\u1ebft l\u1ea1i, trau chu\u1ed1t t\u1eebng c\u00e2u ch\u1eef. Sau \u0111\u00f3, \u00f4ng \u0111\u1ecdc n\u00f3 cho b\u00e0 v\u1ee3 nghe. \u00dd t\u1ee9 c\u1ee7a b\u00e0i \u0111i\u1ebfu v\u0103n th\u1ef1c ra c\u0169ng ngh\u00e8o n\u00e0n nh\u01b0 h\u1ea7u h\u1ebft c\u00e1c b\u00e0i \u0111i\u1ebfu v\u0103n b\u00ecnh th\u01b0\u1eddng kh\u00e1c. N\u1ebfu \u1ee9ng x\u1eed theo ki\u1ec3u th\u00f4ng th\u01b0\u1eddng, h\u1eb3n l\u00e0 b\u00e0 v\u1ee3 s\u1ebd n\u00f3i: \u201c\u00d4ng Lyman, \u00f4ng vi\u1ebft th\u1ebf n\u00e0y th\u00ec kinh kh\u1ee7ng qu\u00e1. Kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u00e2u. B\u00e0i \u0111i\u1ebfu v\u0103n n\u00e0y s\u1ebd khi\u1ebfn ng\u01b0\u1eddi ta ng\u1ee7 g\u1ee5c m\u1ea5t. N\u00f3 c\u1ee9 nh\u01b0 l\u00e0 m\u1ed9t quy\u1ec3n b\u00e1ch khoa to\u00e0n th\u01b0. L\u1ebd ra, \u00f4ng ph\u1ea3i bi\u1ebft r\u00f5 h\u01a1n sau t\u1eebng \u1ea5y n\u0103m gi\u1ea3ng d\u1ea1y. T\u1ea1i sao \u00f4ng kh\u00f4ng n\u00f3i m\u1ed9t c\u00e1ch t\u1ef1 nhi\u00ean nh\u01b0 m\u1ed9t ng\u01b0\u1eddi b\u00ecnh th\u01b0\u1eddng? T\u00f4i d\u00e1m ch\u1eafc l\u00e0 \u00f4ng s\u1ebd m\u1ea5t h\u1ebft danh ti\u1ebfng n\u1ebfu nh\u01b0 \u00f4ng \u0111\u1ecdc b\u00e0i n\u00e0y\u201d. Tuy nhi\u00ean, b\u00e0 \u0111\u00e3 kh\u00f4ng n\u00f3i nh\u1eefng l\u1eddi l\u1ebd khi\u1ebfm nh\u00e3 nh\u01b0 th\u1ebf m\u00e0 ch\u1ec9 nh\u1eadn x\u00e9t r\u1eb1ng b\u00e0i n\u00e0y s\u1ebd l\u00e0 m\u1ed9t b\u00e0i b\u00e1o tuy\u1ec7t v\u1eddi cho t\u1edd \u201cT\u1ea1p ch\u00ed B\u1eafc M\u1ef9\u201d. N\u00f3i c\u00e1ch kh\u00e1c, b\u00e0 khen n\u00f3 v\u00e0 \u0111\u1ed3ng th\u1eddi g\u1ee3i \u00fd t\u1ebf nh\u1ecb r\u1eb1ng n\u00f3 kh\u00f4ng h\u1ee3p khi l\u00e0m m\u1ed9t b\u00e0i \u0111i\u1ebfu v\u0103n. Lyman hi\u1ec3u ngay v\u1ea5n \u0111\u1ec1, x\u00e9 b\u00e0i vi\u1ebft \u00f4ng \u0111\u00e3 chu\u1ea9n b\u1ecb c\u1ea9n th\u1eadn v\u00e0 t\u1ef1 n\u00f3i l\u1eddi t\u01b0\u1edfng ni\u1ec7m m\u00e0 kh\u00f4ng d\u00f9ng \u0111\u1ebfn m\u1ed9t b\u1ea3n vi\u1ebft n\u00e0o. B\u00e0i \u0111i\u1ebfu v\u0103n h\u00f4m \u1ea5y \u0111\u00e3 l\u00e0m bao ng\u01b0\u1eddi r\u01a1i l\u1ec7 v\u00e0 \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 l\u00e0 b\u00e0i \u0111i\u1ebfu v\u0103n hay nh\u1ea5t c\u1ee7a \u00f4ng. 272","\u0110\u1eaeC NH\u00c2N T\u00c2M * Con ng\u01b0\u1eddi v\u1ed1n c\u00f3 b\u1ea3n ch\u1ea5t ki\u00eau h\u00e3nh t\u1ef1 nhi\u00ean. Vi\u1ec7c n\u00f3i th\u1eb3ng ra r\u1eb1ng ng\u01b0\u1eddi n\u00e0o \u0111\u00f3 sai l\u1ea7m ch\u00ednh l\u00e0 m\u1ed9t sai l\u1ea7m l\u1edbn nh\u1ea5t. NGUY\u00caN T\u1eaeC 23: 273","","NH\u00ccN NH\u1eacN SAI L\u1ea6M C\u1ee6A B\u1ea2N TH\u00c2N TR\u01af\u1edaC KHI PH\u00ca B\u00ccNH NG\u01af\u1edcI KH\u00c1C C\u00f4 ch\u00e1u g\u00e1i Josephine Carnegie c\u1ee7a t\u00f4i \u0111\u1ebfn New York l\u00e0m th\u01b0 k\u00fd cho t\u00f4i. Ch\u00e1u m\u01b0\u1eddi ch\u00edn tu\u1ed5i, \u0111\u00e3 t\u1ed1t nghi\u1ec7p trung h\u1ecdc ba n\u0103m tr\u01b0\u1edbc nh\u01b0ng kinh nghi\u1ec7m l\u00e0m vi\u1ec7c kh\u00f4ng nhi\u1ec1u. Nh\u01b0ng v\u1ec1 sau ch\u00e1u \u0111\u00e3 tr\u1edf th\u00e0nh m\u1ed9t trong nh\u1eefng th\u01b0 k\u00fd t\u00e0i gi\u1ecfi nh\u1ea5t b\u1edd t\u00e2y k\u00eanh Suez. T\u1ea5t nhi\u00ean l\u00fac \u0111\u1ea7u ch\u00e1u kh\u00f4ng \u0111\u01b0\u1ee3c nh\u01b0 th\u1ebf... Ban \u0111\u1ea7u ch\u00e1u ph\u1ea1m r\u1ea5t nhi\u1ec1u l\u1ed7i, l\u00e0m t\u00f4i th\u01b0\u1eddng xuy\u00ean ph\u1ea3i ph\u00ea b\u00ecnh ch\u00e1u. Nh\u01b0ng, m\u1ed7i khi chu\u1ea9n b\u1ecb l\u00e0m \u0111i\u1ec1u \u1ea5y, t\u00f4i 275","HOW TO WIN FRIENDS & INFLUENCE PEOPLE t\u1ef1 nh\u1ee7: \u201cH\u01b0\u1ee3m \u0111\u00e3 Dale Carnegie, h\u00e3y xem x\u00e9t v\u1ea5n \u0111\u1ec1 l\u1ea1i cho th\u1eadt k\u1ef9. Tu\u1ed5i c\u1ee7a anh l\u1edbn g\u1ea5p \u0111\u00f4i Josephine. Anh l\u1ea1i c\u00f3 kinh nghi\u1ec7m kinh doanh g\u1ea5p v\u1ea1n l\u1ea7n c\u00f4 b\u00e9. L\u00e0m sao anh c\u00f3 th\u1ec3 \u0111\u00f2i h\u1ecfi ch\u00e1u c\u00f3 \u0111\u01b0\u1ee3c quan \u0111i\u1ec3m c\u1ee7a anh, \u00f3c ph\u00e1n \u0111o\u00e1n c\u1ee7a anh, s\u00e1ng ki\u1ebfn c\u1ee7a anh\u2026? H\u00e3y ngh\u0129 l\u1ea1i l\u00fac anh m\u01b0\u1eddi ch\u00edn tu\u1ed5i xem anh nh\u01b0 th\u1ebf n\u00e0o? Anh c\u00f3 nh\u1edb nh\u1eefng l\u1ed7i l\u1ea7m v\u00e0 nh\u1eefng vi\u1ec7c ngu xu\u1ea9n m\u00e0 anh \u0111\u00e3 ph\u1ea1m ph\u1ea3i kh\u00f4ng? Anh c\u00f3 nh\u1edb th\u1eddi gian anh l\u00e0m sai \u0111i\u1ec1u n\u00e0y \u0111i\u1ec1u kh\u00e1c kh\u00f4ng?\u201d. Sau khi suy ngh\u0129 k\u1ef9 m\u1ed9t c\u00e1ch trung th\u1ef1c v\u00e0 kh\u00e1ch quan, t\u00f4i k\u1ebft lu\u1eadn r\u1eb1ng tr\u00ecnh \u0111\u1ed9 trung b\u00ecnh l\u00fac m\u01b0\u1eddi ch\u00edn tu\u1ed5i c\u1ee7a Josephine cao h\u01a1n c\u1ee7a t\u00f4i v\u00e0 t\u00f4i ph\u1ea3i th\u00fa nh\u1eadn r\u1eb1ng m\u00ecnh \u0111\u00e3 kh\u00f4ng ch\u00fa \u00fd khen ng\u1ee3i Josephine nhi\u1ec1u nh\u01b0 m\u1ee9c c\u1ea7n ph\u1ea3i c\u00f3. Cho n\u00ean sau \u0111\u00f3, khi mu\u1ed1n nh\u1eafc nh\u1edf Josephine ch\u00fa \u00fd t\u1edbi m\u1ed9t sai l\u1ea7m, t\u00f4i th\u01b0\u1eddng b\u1eaft \u0111\u1ea7u b\u1eb1ng c\u00e1ch n\u00e0y: \u201cTheo ch\u00fa th\u00ec ch\u00e1u v\u1eeba m\u1edbi ph\u1ea1m m\u1ed9t sai l\u1ea7m nh\u1ecf, Josephine \u1ea1, nh\u01b0ng ch\u00e1u \u0111\u1eebng bu\u1ed3n nhi\u1ec1u v\u00ec n\u00f3 c\u0169ng kh\u00f4ng t\u1ec7 h\u01a1n nhi\u1ec1u sai l\u1ea7m m\u00e0 ch\u00fa \u0111\u00e3 t\u1eebng ph\u1ea1m \u0111\u00e2u. Kh\u00f4ng ai sinh ra \u0111\u00e3 c\u00f3 s\u1eb5n kh\u1ea3 n\u0103ng ph\u00e1n \u0111o\u00e1n \u0111\u00fang. N\u00f3 ch\u1ec9 \u0111\u1ebfn c\u00f9ng kinh nghi\u1ec7m s\u1ed1ng. Th\u1ef1c ra, ch\u00e1u c\u00f2n gi\u1ecfi h\u01a1n ch\u00fa h\u1ed3i ch\u00fa b\u1eb1ng tu\u1ed5i ch\u00e1u. Ch\u00fa \u0111\u00e3 t\u1eebng l\u00e0m nhi\u1ec1u chuy\u1ec7n sai tr\u00e1i, ng\u1ed1c ngh\u1ebfch n\u00ean kh\u00f4ng h\u1ec1 mu\u1ed1n ph\u00ea ph\u00e1n ch\u00e1u hay b\u1ea5t k\u1ef3 ai. Nh\u01b0ng ch\u00e1u c\u00f3 ngh\u0129 r\u1eb1ng, n\u1ebfu ch\u00e1u l\u00e0m nh\u01b0 th\u1ebf n\u00e0y\u2026 th\u00ec s\u1ebd kh\u00f4n ngoan h\u01a1n kh\u00f4ng?\u201d. N\u1ebfu ng\u01b0\u1eddi ph\u00ea ph\u00e1n khi\u00eam t\u1ed1n th\u1eeba nh\u1eadn r\u1eb1ng ch\u00ednh h\u1ecd c\u0169ng t\u1eebng ph\u1ea1m l\u1ed7i nh\u01b0 th\u1ebf, th\u00ec c\u00f3 kh\u00f3 kh\u0103n g\u00ec khi ta nghe v\u1ec1 nh\u1eefng l\u1ed7i l\u1ea7m c\u1ee7a ta? Khi ta d\u00e1m th\u1eeba nh\u1eadn sai l\u1ea7m \u0111\u00f3 l\u00e0 l\u00fac ta \u0111\u00e3 ghi \u0111i\u1ec3m v\u00e0 \u0111i\u1ec1u \u0111\u00f3 ch\u1ee9ng t\u1ecf ta \u0111\u00e3 kh\u00f4n ngoan h\u01a1n tr\u01b0\u1edbc. E. G. Dillistone, m\u1ed9t k\u1ef9 s\u01b0 \u1edf Brandon, Manitoba, Canada, \u0111ang g\u1eb7p v\u1ea5n \u0111\u1ec1 v\u1edbi ng\u01b0\u1eddi th\u01b0 k\u00fd m\u1edbi c\u1ee7a m\u00ecnh. M\u1ed7i th\u01b0 t\u1eeb, 276","\u0110\u1eaeC NH\u00c2N T\u00c2M v\u0103n ki\u1ec7n chuy\u1ec3n \u0111\u1ebfn b\u00e0n vi\u1ebft \u0111\u1ec3 \u00f4ng k\u00fd t\u00ean \u0111\u1ec1u \u0111\u1ea7y l\u1ed7i ch\u00ednh t\u1ea3, m\u1ed7i trang c\u00f3 \u00edt nh\u1ea5t hai hay ba l\u1ed7i. Dillistone k\u1ec3 l\u1ea1i c\u00e1ch \u00f4ng x\u1eed l\u00fd vi\u1ec7c n\u00e0y: \u201cC\u0169ng nh\u01b0 nhi\u1ec1u k\u1ef9 s\u01b0, t\u00f4i kh\u00f4ng \u0111\u01b0\u1ee3c khen v\u1ec1 ti\u1ebfng Anh hay ch\u00ednh t\u1ea3. T\u00f4i c\u00f3 m\u1ed9t quy\u1ec3n s\u1ed5 tay ghi nh\u1eefng ch\u1eef m\u00e0 t\u00f4i hay vi\u1ebft sai. T\u1eeb vi\u1ec7c n\u00e0y, t\u00f4i \u0111\u00e3 ngh\u0129 ra c\u00e1ch nh\u1eafc nh\u1edf c\u00f4 th\u01b0 k\u00fd. Khi b\u1ee9c th\u01b0 k\u1ebf ti\u1ebfp \u0111\u1ebfn v\u00e0 t\u00f4i ph\u00e1t hi\u1ec7n c\u00f3 nh\u1eefng l\u1ed7i ch\u00ednh t\u1ea3, t\u00f4i ng\u1ed3i xu\u1ed1ng c\u1ea1nh ng\u01b0\u1eddi th\u01b0 k\u00fd \u0111ang \u0111\u00e1nh m\u00e1y v\u00e0 n\u00f3i: \u201cH\u00ecnh nh\u01b0 t\u1eeb n\u00e0y vi\u1ebft kh\u00f4ng \u0111\u00fang. T\u00f4i c\u0169ng t\u1eebng kh\u1ed5 s\u1edf gh\u00ea l\u1eafm v\u1edbi n\u00f3. V\u00ec v\u1eady l\u00fac n\u00e0o t\u00f4i c\u0169ng th\u1ee7 s\u1eb5n m\u1ed9t quy\u1ec3n s\u1ed5 ch\u00ednh t\u1ea3 \u0111\u1ec3 c\u1ee9u nguy \u0111\u00e2y!\u201d. N\u00f3i xong, t\u00f4i gi\u1edf s\u1ed5: \u201cA! \u0110\u00e2y r\u1ed3i! Ch\u1eef \u1ea5y \u1edf \u0111\u00e2y. B\u00e2y gi\u1edd ph\u1ea3i ch\u00fa \u00fd vi\u1ebft \u0111\u00fang ch\u00ednh t\u1ea3 th\u00f4i, v\u00ec ng\u01b0\u1eddi ta s\u1ebd x\u00e9t \u0111o\u00e1n t\u00f4i qua nh\u1eefng b\u1ee9c th\u01b0 t\u00f4i vi\u1ebft. Nh\u1eefng l\u1ed7i ch\u00ednh t\u1ea3 s\u1ebd khi\u1ebfn h\u1ecd ngh\u0129 ch\u00fang ta k\u00e9m v\u1ec1 chuy\u00ean m\u00f4n \u0111\u1ea5y\u201d. T\u00f4i kh\u00f4ng bi\u1ebft c\u00f4 th\u01b0 k\u00fd c\u00f3 ch\u00e9p l\u1ea1i quy\u1ec3n s\u1ed5 c\u1ee7a t\u00f4i hay kh\u00f4ng. Th\u1ebf nh\u01b0ng t\u1eeb cu\u1ed9c trao \u0111\u1ed5i n\u00e0y, s\u1ed1 l\u01b0\u1ee3ng l\u1ed7i ch\u00ednh t\u1ea3 c\u1ee7a c\u00f4 \u0111\u00e3 gi\u1ea3m \u0111i \u0111\u00e1ng k\u1ec3.\u201d Vi\u1ec7c nh\u00ecn nh\u1eadn sai l\u1ea7m c\u1ee7a ch\u00ednh m\u00ecnh \u2013 ngay c\u1ea3 khi ch\u01b0a k\u1ecbp s\u1eeda ch\u1eefa \u2013 c\u00f3 th\u1ec3 gi\u00fap ta thuy\u1ebft ph\u1ee5c ng\u01b0\u1eddi kh\u00e1c thay \u0111\u1ed5i h\u00e0nh vi c\u1ee7a h\u1ecd. \u0110i\u1ec1u n\u00e0y \u0111\u01b0\u1ee3c minh h\u1ecda b\u1eb1ng c\u00e2u chuy\u1ec7n c\u1ee7a Clarence Zerhusen \u1edf Timonium, Maryland, khi \u00f4ng ph\u00e1t hi\u1ec7n \u0111\u1ee9a con trai 15 tu\u1ed5i c\u1ee7a m\u00ecnh h\u00fat thu\u1ed1c l\u00e1. Zerhusen k\u1ec3 v\u1edbi ch\u00fang t\u00f4i: \u201cD\u0129 nhi\u00ean t\u00f4i kh\u00f4ng mu\u1ed1n Davis h\u00fat thu\u1ed1c nh\u01b0ng m\u1eb9 n\u00f3 v\u00e0 t\u00f4i \u0111\u1ec1u h\u00fat. Ch\u00fang t\u00f4i \u0111\u00e3 n\u00eau g\u01b0\u01a1ng x\u1ea5u cho con. T\u00f4i k\u1ec3 cho Davis nghe vi\u1ec7c t\u00f4i \u0111\u00e3 b\u1eaft \u0111\u1ea7u h\u00fat thu\u1ed1c v\u00e0o tu\u1ed5i c\u1ee7a n\u00f3 nh\u01b0 th\u1ebf n\u00e0o v\u00e0 ch\u1ea5t 277","HOW TO WIN FRIENDS & INFLUENCE PEOPLE nicotine \u0111\u00e3 l\u00e0m ch\u1ee7 t\u00f4i \u0111\u1ebfn n\u1ed7i gi\u1edd \u0111\u00e2y g\u1ea7n nh\u01b0 t\u00f4i kh\u00f4ng c\u00f3 c\u00e1ch n\u00e0o ch\u1ea5m d\u1ee9t vi\u1ec7c h\u00fat thu\u1ed1c. T\u00f4i nh\u1eafc nh\u1edf n\u00f3 r\u1eb1ng thu\u1ed1c l\u00e1 mang \u0111\u1ebfn cho t\u00f4i b\u1ec7nh ho qu\u00e1 \u0111\u1ed7i phi\u1ec1n ph\u1ee9c. T\u00f4i kh\u00f4ng khuy\u00ean n\u00f3 ch\u1ea5m d\u1ee9t, c\u0169ng ch\u1eb3ng \u0111e d\u1ecda hay c\u1ea3nh c\u00e1o n\u00f3 v\u1ec1 nh\u1eefng nguy hi\u1ec3m c\u1ee7a thu\u1ed1c l\u00e1. T\u1ea5t c\u1ea3 nh\u1eefng g\u00ec t\u00f4i l\u00e0m l\u00e0 k\u1ec3 cho n\u00f3 nghe vi\u1ec7c t\u00f4i \u0111\u00e3 nghi\u1ec7n thu\u1ed1c l\u00e1 nh\u01b0 th\u1ebf n\u00e0o v\u00e0 t\u00e1c h\u1ea1i c\u1ee7a thu\u1ed1c l\u00e1 ra sao \u0111\u1ed1i v\u1edbi t\u00f4i. Ch\u00e1u n\u00f3 suy ngh\u0129 m\u1ed9t l\u00e1t r\u1ed3i quy\u1ebft \u0111\u1ecbnh s\u1ebd kh\u00f4ng h\u00fat thu\u1ed1c tr\u01b0\u1edbc khi t\u1ed1t nghi\u1ec7p trung h\u1ecdc. Nhi\u1ec1u n\u0103m tr\u00f4i qua, Davis ch\u01b0a bao gi\u1edd h\u00fat thu\u1ed1c l\u1ea1i v\u00e0 kh\u00f4ng h\u1ec1 c\u00f3 \u00fd \u0111\u1ecbnh \u0111\u00f3 m\u1ed9t l\u1ea7n n\u1eefa. K\u1ebft qu\u1ea3 c\u1ee7a cu\u1ed9c n\u00f3i chuy\u1ec7n n\u00e0y l\u00e0 ch\u00ednh t\u00f4i c\u0169ng quy\u1ebft \u0111\u1ecbnh ch\u1ea5m d\u1ee9t vi\u1ec7c h\u00fat thu\u1ed1c v\u00e0 v\u1edbi s\u1ef1 gi\u00fap \u0111\u1ee1 c\u1ee7a gia \u0111\u00ecnh, t\u00f4i \u0111\u00e3 th\u00e0nh c\u00f4ng.\u201d 278","\u0110\u1eaeC NH\u00c2N T\u00c2M * Tin t\u01b0\u1edfng r\u1eb1ng m\u00ecnh c\u00f3 l\u00fd v\u00e0 ch\u1ec9 duy nh\u1ea5t m\u00ecnh l\u00e0 ng\u01b0\u1eddi c\u00f3 l\u00fd l\u00e0 bi\u1ec3u hi\u1ec7n c\u1ee7a m\u1ed9t t\u1ea7m nh\u00ecn h\u1eb9p v\u00e0 c\u1ed1 ch\u1ea5p. * M\u1ed9t trong nh\u1eefng vi\u1ec7c kh\u00f3 nh\u1ea5t tr\u00ean \u0111\u1eddi l\u00e0 th\u1eeba nh\u1eadn m\u00ecnh sai. Tuy nhi\u00ean, kh\u00f4ng c\u00f3 gi\u1ea3i ph\u00e1p n\u00e0o hi\u1ec7u qu\u1ea3 h\u01a1n l\u00e0 th\u1eb3ng th\u1eafn th\u1eeba nh\u1eadn r\u1eb1ng m\u00ecnh \u0111\u00e3 sai. * N\u1ebfu b\u1ea1n kh\u00f4ng th\u1ec3 ng\u1ea9ng cao \u0111\u1ea7u v\u00e0 th\u1eeba nh\u1eadn l\u1ed7i l\u1ea7m c\u1ee7a m\u00ecnh th\u00ec l\u1ed7i l\u1ea7m \u1ea5y s\u1ebd kh\u1ed1ng ch\u1ebf b\u1ea1n. Vi\u1ec7c t\u1ef1 nh\u1eadn l\u1ed7i l\u1ea7m kh\u00f4ng ch\u1ec9 l\u00e0m cho ng\u01b0\u1eddi kh\u00e1c t\u00f4n tr\u1ecdng b\u1ea1n h\u01a1n m\u00e0 c\u00f2n ph\u00e1t tri\u1ec3n s\u1ef1 t\u1ef1 tr\u1ecdng c\u1ee7a b\u1ea3n th\u00e2n m\u00ecnh. - Dale Carnegie NGUY\u00caN T\u1eaeC 24: 279","","G\u1ee2I \u00dd THAY V\u00cc RA L\u1ec6NH T\u00f4i t\u1eebng c\u00f3 d\u1ecbp \u0103n tr\u01b0a v\u1edbi c\u00f4 Ida Tarbell, m\u1ed9t t\u00e1c gi\u1ea3 chuy\u00ean vi\u1ebft ti\u1ec3u s\u1eed nh\u1eefng nh\u00e2n v\u1eadt n\u1ed5i ti\u1ebfng \u1edf M\u1ef9. Nh\u00e2n th\u1ea3o lu\u1eadn v\u1ec1 ch\u1ee7 \u0111\u1ec1 l\u00e0m c\u00e1ch n\u00e0o \u0111\u1ec3 \u0111\u1ed1i x\u1eed t\u1ed1t v\u1edbi m\u1ecdi ng\u01b0\u1eddi, c\u00f4 k\u1ec3 chuy\u1ec7n v\u1ec1 Owen D. Young, nh\u00e2n v\u1eadt trong cu\u1ed1n ti\u1ec3u s\u1eed c\u00f4 \u0111ang vi\u1ebft. M\u1ed9t nh\u00e2n vi\u00ean c\u1ee7a Young k\u1ec3 v\u1edbi Ida r\u1eb1ng su\u1ed1t ba n\u0103m l\u00e0m vi\u1ec7c c\u00f9ng \u00f4ng Young, ch\u01b0a bao gi\u1edd anh nghe \u00f4ng ra m\u1ec7nh l\u1ec7nh tr\u1ef1c ti\u1ebfp cho b\u1ea5t k\u1ef3 ai m\u00e0 ch\u1ec9 \u0111\u01b0a ra nh\u1eefng g\u1ee3i \u00fd. Ch\u1eb3ng h\u1ea1n, Owen D. Young kh\u00f4ng bao gi\u1edd n\u00f3i \u201cH\u00e3y l\u00e0m vi\u1ec7c n\u00e0y\u201d hay \u201c\u0110\u1eebng l\u00e0m \u0111i\u1ec1u kia\u201d. Nh\u01b0ng \u00f4ng th\u01b0\u1eddng d\u00f9ng nh\u1eefng c\u00e2u nh\u01b0: \u201cC\u00f3 l\u1ebd anh s\u1ebd mu\u1ed1n xem x\u00e9t l\u1ea1i v\u1ea5n \u0111\u1ec1 n\u00e0y\u201d hay \u201cAnh th\u1ea5y l\u00e0m th\u1ebf c\u00f3 \u0111\u01b0\u1ee3c 281","HOW TO WIN FRIENDS & INFLUENCE PEOPLE kh\u00f4ng?\u201d. \u00d4ng th\u01b0\u1eddng h\u1ecfi ng\u01b0\u1eddi th\u01b0 k\u00fd sau khi \u0111\u1ecdc xong m\u1ed9t b\u1ee9c th\u01b0 \u0111\u00e1nh m\u00e1y: \u201cC\u00f4 ngh\u0129 nh\u01b0 th\u1ebf n\u00e0o?\u201d hay \u201cC\u00f3 l\u1ebd ch\u00fang ta vi\u1ebft theo c\u00e1ch n\u00e0y s\u1ebd t\u1ed1t h\u01a1n\u201d. Bao gi\u1edd \u00f4ng c\u0169ng d\u00e0nh cho ng\u01b0\u1eddi kh\u00e1c c\u01a1 h\u1ed9i \u0111\u1ec3 n\u00e2ng cao kh\u1ea3 n\u0103ng l\u00e0m vi\u1ec7c v\u00e0 t\u1ef1 r\u00fat kinh nghi\u1ec7m qua nh\u1eefng sai l\u1ea7m c\u1ee7a m\u00ecnh. C\u00e1ch n\u00f3i nh\u01b0 th\u1ebf khi\u1ebfn nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y m\u00ecnh \u0111\u01b0\u1ee3c quan t\u00e2m, t\u00f4n tr\u1ecdng, t\u1eeb \u0111\u00f3 s\u1ebd d\u1eabn t\u1edbi vi\u1ec7c d\u1ec5 d\u00e0ng nh\u1eadn l\u1ed7i v\u00e0 t\u00edch c\u1ef1c h\u1ee3p t\u00e1c. D\u00f9 c\u00f3 m\u1ee5c \u0111\u00edch \u0111\u00fang nh\u01b0ng m\u1ed9t m\u1ec7nh l\u1ec7nh gay g\u1eaft c\u00f3 th\u1ec3 g\u00e2y ra s\u1ef1 c\u0103m t\u1ee9c k\u00e9o d\u00e0i. Dan Santarelli, m\u1ed9t gi\u00e1o vi\u00ean t\u1ea1i m\u1ed9t tr\u01b0\u1eddng d\u1ea1y ngh\u1ec1 \u1edf Wyoming, Pennsylvania, k\u1ec3 r\u1eb1ng c\u00f3 l\u1ea7n m\u1ed9t h\u1ecdc vi\u00ean \u0111\u00e3 \u0111\u1eadu xe ch\u1eb7n k\u00edn l\u1ed1i \u0111i v\u00e0o ph\u00f2ng h\u1ecdc c\u1ee7a tr\u01b0\u1eddng. M\u1ed9t gi\u00e1o vi\u00ean \u0111\u00e3 x\u00f4ng v\u00e0o l\u1edbp \u0111\u00f3 v\u00e0 gi\u1eadn d\u1eef h\u1ecfi: \u201cChi\u1ebfc xe c\u1ee7a ai \u0111ang ch\u1eb7n l\u1ed1i \u0111i?\u201d. Khi ch\u1ee7 chi\u1ebfc xe h\u01a1i \u0111\u00f3 \u0111\u00e1p l\u1ea1i th\u00ec ng\u01b0\u1eddi gi\u00e1o vi\u00ean n\u00e0y qu\u00e1t l\u00ean: \u201cH\u00e3y mang n\u00f3 bi\u1ebfn \u0111i, n\u1ebfu kh\u00f4ng t\u00f4i s\u1ebd cho m\u00f3c x\u00edch l\u00f4i n\u00f3 ra b\u00e3i r\u00e1c ngay l\u1eadp t\u1ee9c!\u201d. D\u0129 nhi\u00ean l\u00e0 h\u1ecdc vi\u00ean kia bi\u1ebft m\u00ecnh sai b\u1edfi v\u00ec kh\u00f4ng \u0111\u01b0\u1ee3c ph\u00e9p \u0111\u1eadu xe \u1edf \u0111\u1ea5y. Nh\u01b0ng t\u1eeb ng\u00e0y \u0111\u00f3 tr\u1edf \u0111i, kh\u00f4ng nh\u1eefng h\u1ecdc vi\u00ean kia b\u1ea5t b\u00ecnh v\u1edbi h\u00e0nh \u0111\u1ed9ng c\u1ee7a gi\u00e1o vi\u00ean \u1ea5y, m\u00e0 t\u1ea5t c\u1ea3 h\u1ecdc vi\u00ean trong l\u1edbp c\u0169ng \u0111\u1ec1u c\u1ea3m th\u1ea5y b\u1ea5t b\u00ecnh v\u00e0 kh\u00f4ng c\u00f2n mu\u1ed1n h\u1ee3p t\u00e1c n\u1eefa. N\u1ebfu nh\u01b0 gi\u00e1o vi\u00ean \u1ea5y h\u1ecfi m\u1ed9t c\u00e1ch th\u00e2n m\u1eadt: \u201cXe c\u1ee7a ai \u1edf l\u1ed1i \u0111i th\u1ebf?\u201d r\u1ed3i g\u1ee3i \u00fd r\u1eb1ng n\u1ebfu chi\u1ebfc xe n\u00e0y \u0111\u1eadu \u1edf n\u01a1i kh\u00e1c th\u00ec xe c\u1ed9 \u1edf tr\u01b0\u1eddng c\u00f3 th\u1ec3 ra v\u00e0o d\u1ec5 d\u00e0ng h\u01a1n... t\u1ea5t nhi\u00ean h\u1ecdc vi\u00ean \u0111\u00f3 s\u1ebd vui l\u00f2ng chuy\u1ec3n chi\u1ebfc xe \u0111i, c\u00f2n \u00f4ng ta c\u0169ng nh\u01b0 c\u1ea3 l\u1edbp \u0111\u1ec1u kh\u00f4ng ph\u1ea3i b\u1ecb kh\u00f3 ch\u1ecbu v\u00e0 b\u1ea5t b\u00ecnh. Ng\u01b0\u1eddi gi\u00e1o vi\u00ean \u1ea5y kh\u00f4ng hi\u1ec3u l\u1eddi n\u00f3i nh\u1eb9 nh\u00e0ng c\u00f3 s\u1ee9c m\u1ea1nh g\u1ea5p ngh\u00ecn l\u1ea7n so v\u1edbi m\u1ec7nh l\u1ec7nh qu\u00e1t th\u00e1o. 282","\u0110\u1eaeC NH\u00c2N T\u00c2M Ra l\u1ec7nh b\u1eb1ng c\u00e1ch \u0111\u1eb7t c\u00e2u h\u1ecfi l\u00e0 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho ng\u01b0\u1eddi nh\u1eadn l\u1ec7nh \u0111\u01b0\u1ee3c c\u00f9ng \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh. V\u00e0 m\u1ed9t khi h\u1ecd tham gia ra quy\u1ebft \u0111\u1ecbnh, h\u1ecd s\u1ebd ch\u1ee7 \u0111\u1ed9ng th\u1ef1c hi\u1ec7n quy\u1ebft \u0111\u1ecbnh \u1ea5y m\u1ed9t c\u00e1ch s\u00e1ng t\u1ea1o v\u00e0 t\u00edch c\u1ef1c nh\u1ea5t. Ian Macdonald \u1edf Johannesburg, Nam Phi, gi\u00e1m \u0111\u1ed1c m\u1ed9t nh\u00e0 m\u00e1y nh\u1ecf chuy\u00ean s\u1ea3n xu\u1ea5t ph\u1ee5 t\u00f9ng c\u01a1 kh\u00ed, c\u00f3 c\u01a1 h\u1ed9i nh\u1eadn m\u1ed9t \u0111\u01a1n \u0111\u1eb7t h\u00e0ng r\u1ea5t l\u1edbn. Tuy nhi\u00ean, \u00f4ng ng\u1ea7n ng\u1ea1i ch\u01b0a d\u00e1m nh\u1eadn v\u00ec lo kh\u00f4ng \u0111\u1ee7 kh\u1ea3 n\u0103ng ho\u00e0n th\u00e0nh \u0111\u00fang th\u1eddi h\u1ea1n h\u1ee3p \u0111\u1ed3ng. Th\u1ebf l\u00e0 \u00f4ng t\u1eadp h\u1ee3p t\u1ea5t c\u1ea3 c\u00f4ng nh\u00e2n l\u1ea1i, gi\u1ea3i th\u00edch r\u00f5 r\u00e0ng v\u1ec1 t\u00ecnh h\u00ecnh hi\u1ec7n t\u1ea1i cho h\u1ecd bi\u1ebft v\u00e0 th\u00e0nh th\u1eadt nh\u00ecn nh\u1eadn r\u1eb1ng \u0111\u01a1n \u0111\u1eb7t h\u00e0ng n\u00e0y quan tr\u1ecdng nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ed1i v\u1edbi c\u00f4ng ty c\u0169ng nh\u01b0 \u0111\u1ed1i v\u1edbi h\u1ecd. Sau \u0111\u00f3, \u00f4ng \u0111\u01b0a ra nh\u1eefng c\u00e2u h\u1ecfi: - Ch\u00fang ta c\u1ea7n l\u00e0m g\u00ec \u0111\u1ec3 gi\u1ea3i quy\u1ebft \u0111\u01a1n \u0111\u1eb7t h\u00e0ng n\u00e0y? - Ai c\u00f3 s\u00e1ng ki\u1ebfn g\u00ec gia t\u0103ng n\u0103ng su\u1ea5t \u0111\u1ec3 c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n h\u1ee3p \u0111\u1ed3ng n\u00e0y? - C\u00f3 c\u00e1ch n\u00e0o \u0111\u1ec3 t\u1eadn d\u1ee5ng gi\u1edd l\u00e0m vi\u1ec7c v\u00e0 ph\u00e2n c\u00f4ng lao \u0111\u1ed9ng h\u1ee3p l\u00fd, hi\u1ec7u qu\u1ea3 h\u01a1n kh\u00f4ng? C\u00e1c nh\u00e2n vi\u00ean t\u00edch c\u1ef1c \u0111\u01b0a ra nhi\u1ec1u \u00fd ki\u1ebfn v\u00e0 th\u1ec3 hi\u1ec7n quy\u1ebft t\u00e2m nh\u1eadn l\u1ea5y \u0111\u01a1n \u0111\u1eb7t h\u00e0ng. Nh\u01b0 v\u1eady l\u00e0 ch\u00ednh h\u1ecd \u0111\u00e3 quy\u1ebft \u0111\u1ecbnh nh\u1eadn h\u1ee3p \u0111\u1ed3ng, ch\u00ednh h\u1ecd \u0111\u00e3 quy\u1ebft \u0111\u1ecbnh n\u00ean l\u00e0m th\u1ebf n\u00e0o v\u00e0 h\u1ecd \u0111\u00e3 ho\u00e0n th\u00e0nh \u0111\u01b0\u1ee3c h\u1ee3p \u0111\u1ed3ng \u0111\u00f3. Gi\u1ea3 s\u1eed, Ian l\u00e0m ng\u01b0\u1ee3c l\u1ea1i, ch\u1ec9 \u0111\u00f9ng \u0111\u00f9ng ra l\u1ec7nh cho c\u00e1c c\u00f4ng nh\u00e2n l\u00e0m ng\u00e0y l\u00e0m \u0111\u00eam theo \u00fd ch\u00ed ch\u1ee7 quan c\u1ee7a m\u00ecnh m\u00e0 b\u1ea5t ch\u1ea5p ph\u1ea3n \u1ee9ng c\u1ee7a c\u00f4ng nh\u00e2n th\u00ec c\u00f3 l\u1ebd \u00f4ng s\u1ebd ch\u1eb3ng bao gi\u1edd \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u m\u00ecnh mong mu\u1ed1n. 283","HOW TO WIN FRIENDS & INFLUENCE PEOPLE * C\u1ed1 g\u1eafng \u0111\u1eebng l\u00e0m ng\u01b0\u1eddi kh\u00e1c b\u1ecb t\u1ed5n th\u01b0\u01a1ng, d\u00f9 l\u00e0 ch\u1ec9 l\u00e0 m\u1ed9t c\u00e2u n\u00f3i \u0111\u00f9a. - Publilius Syrus NGUY\u00caN T\u1eaeC 25: 284","GI\u1eee TH\u1ec2 DI\u1ec6N CHO NG\u01af\u1edcI KH\u00c1C C\u00e1ch \u0111\u00e2y nhi\u1ec1u n\u0103m, C\u00f4ng ty General Electric v\u01b0\u1edbng ph\u1ea3i m\u1ed9t v\u1ea5n \u0111\u1ec1 t\u1ebf nh\u1ecb l\u00e0 b\u00e3i nhi\u1ec7m ch\u1ee9c l\u00e3nh \u0111\u1ea1o ng\u00e0nh c\u1ee7a Charles Steinmetz. Steinmetz l\u00e0 m\u1ed9t ng\u01b0\u1eddi t\u00e0i n\u0103ng b\u1eadc nh\u1ea5t c\u1ee7a c\u00f4ng ty trong l\u0129nh v\u1ef1c \u0111i\u1ec7n nh\u01b0ng l\u1ea1i k\u00e9m c\u1ecfi trong vai tr\u00f2 l\u00e3nh \u0111\u1ea1o. C\u00f4ng ty \u1edf v\u00e0o ho\u00e0n c\u1ea3nh ti\u1ebfn tho\u00e1i l\u01b0\u1ee1ng nan, h\u1ecd kh\u00f4ng mu\u1ed1n gi\u1eef \u00f4ng \u1edf vai tr\u00f2 l\u00e3nh \u0111\u1ea1o nh\u01b0ng kh\u00f4ng mu\u1ed1n l\u00e0m m\u1ea5t l\u00f2ng \u00f4ng. Steinmetz h\u1ebft s\u1ee9c c\u1ea7n thi\u1ebft \u0111\u1ed1i v\u1edbi c\u00f4ng ty v\u00e0 l\u1ea1i l\u00e0 ng\u01b0\u1eddi r\u1ea5t nh\u1ea1y c\u1ea3m. Cu\u1ed1i c\u00f9ng, ng\u01b0\u1eddi ta ngh\u0129 ra m\u1ed9t danh hi\u1ec7u m\u1edbi cho \u00f4ng: K\u1ef9 s\u01b0 c\u1ed1 v\u1ea5n c\u1ee7a c\u00f4ng ty. \u0110\u00f3 l\u00e0 danh hi\u1ec7u m\u1edbi cho c\u00f4ng vi\u1ec7c c\u0169. Sau \u0111\u00f3, c\u00f4ng ty \u0111\u1ec3 m\u1ed9t ng\u01b0\u1eddi kh\u00e1c gi\u1eef v\u1ecb tr\u00ed l\u00e3nh \u0111\u1ea1o. Steinmetz r\u1ea5t h\u00e0i l\u00f2ng. 285","HOW TO WIN FRIENDS & INFLUENCE PEOPLE C\u00e1c l\u00e3nh \u0111\u1ea1o c\u1ee7a c\u00f4ng ty \u0111\u00e3 \u0111\u1ed1i x\u1eed kh\u00e9o l\u00e9o v\u1edbi \u201cng\u00f4i sao\u201d r\u1ea5t nh\u1ea1y c\u1ea3m n\u00e0y. H\u1ecd \u0111\u00e3 th\u1ef1c hi\u1ec7n m\u1ed9t cu\u1ed9c chuy\u1ec3n giao quy\u1ec1n l\u1ef1c m\u00e0 kh\u00f4ng g\u00e2y \u1ea7m \u0129 b\u1eb1ng c\u00e1ch gi\u1eef th\u1ec3 di\u1ec7n cho Steinmetz. Gi\u1eef th\u1ec3 di\u1ec7n cho ng\u01b0\u1eddi kh\u00e1c l\u00e0 m\u1ed9t \u0111i\u1ec1u h\u1ebft s\u1ee9c quan tr\u1ecdng. Th\u1ebf m\u00e0 \u00edt khi ch\u00fang ta \u0111\u1ec3 t\u00e2m t\u1edbi. Ch\u00fang ta c\u1ee9 t\u00f9y ti\u1ec7n qu\u00e1t n\u1ea1t, ph\u00ea ph\u00e1n, ch\u1ec9 tr\u00edch, \u0111e d\u1ecda k\u1ebb kh\u00e1c tr\u01b0\u1edbc \u0111\u00e1m \u0111\u00f4ng m\u00e0 kh\u00f4ng h\u1ec1 k\u1ec3 g\u00ec \u0111\u1ebfn l\u00f2ng t\u1ef1 tr\u1ecdng m\u00e0 ai c\u0169ng c\u00f3. Th\u1eadm ch\u00ed nhi\u1ec1u khi ch\u00fang ta c\u00f2n c\u1ed1 t\u00ecnh x\u00fac ph\u1ea1m ng\u01b0\u1eddi kh\u00e1c, c\u1ed1 b\u1edbi m\u00f3c ra l\u1ed7i l\u1ea7m c\u1ee7a ai \u0111\u00f3. Ch\u1ec9 c\u1ea7n suy ngh\u0129 v\u00e0i ph\u00fat, v\u1edbi v\u00e0i l\u1eddi n\u00f3i \u00e2n c\u1ea7n, th\u00f4ng c\u1ea3m l\u00e0 ch\u00fang ta \u0111\u00e3 tr\u00e1nh \u0111\u01b0\u1ee3c vi\u1ec7c l\u00e0m t\u1ed5n th\u01b0\u01a1ng ng\u01b0\u1eddi kh\u00e1c v\u00e0 c\u0169ng l\u00e0 tr\u00e1nh l\u00e0m th\u01b0\u01a1ng t\u1ed5n ch\u00ednh nh\u00e2n c\u00e1ch c\u1ee7a m\u00ecnh. Song, \u0111\u00e1ng ti\u1ebfc thay \u0111a s\u1ed1 ch\u00fang ta l\u1ea1i th\u00edch qu\u00e1t n\u1ea1t h\u01a1n l\u00e0 b\u00e0y t\u1ecf s\u1ef1 t\u00f4n tr\u1ecdng ng\u01b0\u1eddi kh\u00e1c. Trong m\u1ed9t bu\u1ed5i hu\u1ea5n luy\u1ec7n c\u1ee7a ch\u00fang t\u00f4i, hai h\u1ecdc vi\u00ean tranh lu\u1eadn v\u1ec1 nh\u1eefng h\u1ec7 qu\u1ea3 ti\u00eau c\u1ef1c c\u1ee7a vi\u1ec7c t\u00ecm khuy\u1ebft \u0111i\u1ec3m so v\u1edbi nh\u1eefng k\u1ebft qu\u1ea3 t\u00edch c\u1ef1c t\u1eeb vi\u1ec7c gi\u1eef th\u1ec3 di\u1ec7n cho ng\u01b0\u1eddi kh\u00e1c. Fred Clark \u1edf Harrisburg, Pennsylvania, k\u1ec3 v\u1ec1 m\u1ed9t bi\u1ebfn c\u1ed1 x\u1ea3y ra t\u1ea1i c\u00f4ng ty \u00f4ng: \u201cTrong bu\u1ed5i h\u1ecdp, v\u1ecb ph\u00f3 ch\u1ee7 t\u1ecbch \u0111\u00e3 \u0111\u1eb7t m\u1ed9t c\u00e2u h\u1ecfi tr\u1ef1c di\u1ec7n cho m\u1ed9t qu\u1ea3n \u0111\u1ed1c s\u1ea3n xu\u1ea5t. C\u00e1ch n\u00f3i c\u1ee7a \u00f4ng \u1ea5y \u0111\u1ea7y t\u00ednh g\u00e2y h\u1ea5n v\u00e0 c\u1ed1t \u00fd ch\u1ec9 ra sai l\u1ea7m c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n \u0111\u1ed1c. Kh\u00f4ng mu\u1ed1n b\u1ecb m\u1ea5t m\u1eb7t tr\u01b0\u1edbc c\u00e1c \u0111\u1ed3ng nghi\u1ec7p, vi\u00ean qu\u1ea3n \u0111\u1ed1c \u0111\u00e3 l\u1ea3ng tr\u00e1nh c\u00e2u tr\u1ea3 l\u1eddi. \u0110i\u1ec1u n\u00e0y \u0111\u00e3 khi\u1ebfn cho \u00f4ng ph\u00f3 ch\u1ee7 t\u1ecbch m\u1ea5t b\u00ecnh t\u0129nh, to ti\u1ebfng v\u1edbi ng\u01b0\u1eddi qu\u1ea3n \u0111\u1ed1c v\u00e0 b\u1ea3o r\u1eb1ng anh ta n\u00f3i d\u1ed1i. M\u1ecdi quan h\u1ec7 c\u00f4ng vi\u1ec7c t\u1ed1t \u0111\u1eb9p t\u1eebng c\u00f3 tr\u01b0\u1edbc cu\u1ed9c va ch\u1ea1m n\u00e0y \u0111\u1ec1u b\u1ecb \u0111\u1ed5 v\u1ee1 trong v\u00e0i gi\u00e2y ph\u00fat ng\u1eafn 286","\u0110\u1eaeC NH\u00c2N T\u00c2M ng\u1ee7i \u0111\u00f3. T\u1eeb ng\u00e0y \u1ea5y tr\u1edf \u0111i, ng\u01b0\u1eddi qu\u1ea3n \u0111\u1ed1c v\u1ed1n gi\u1ecfi giang \u0111\u00f3 \u0111\u00e3 tr\u1edf n\u00ean v\u00f4 d\u1ee5ng v\u1edbi c\u00f4ng ty ch\u00fang t\u00f4i. V\u00e0i th\u00e1ng sau, anh r\u1eddi kh\u1ecfi c\u00f4ng ty v\u00e0 sang \u0111\u1ea7u qu\u00e2n cho m\u1ed9t c\u00f4ng ty \u0111\u1ed1i th\u1ee7. \u1ede \u0111\u1ea5y, anh tr\u1edf th\u00e0nh m\u1ed9t nh\u00e2n vi\u00ean xu\u1ea5t s\u1eafc\u201d. Anna Mazzone, m\u1ed9t h\u1ecdc vi\u00ean kh\u00e1c, c\u0169ng k\u1ec3 l\u1ea1i m\u1ed9t bi\u1ebfn c\u1ed1 t\u01b0\u01a1ng t\u1ef1 nh\u01b0ng c\u00e1ch x\u1eed l\u00fd ho\u00e0n to\u00e0n kh\u00e1c n\u00ean d\u1eabn \u0111\u1ebfn k\u1ebft qu\u1ea3 ng\u01b0\u1ee3c l\u1ea1i. B\u00e0 Mazzone, hi\u1ec7n l\u00e0 m\u1ed9t chuy\u00ean gia ti\u1ebfp th\u1ecb c\u1ee7a m\u1ed9t c\u00f4ng ty th\u1ef1c ph\u1ea9m \u0111\u00f3ng h\u1ed9p, l\u00fac m\u1edbi v\u00e0o ngh\u1ec1 \u0111\u01b0\u1ee3c giao c\u00f4ng vi\u1ec7c chuy\u00ean m\u00f4n \u0111\u1ea7u ti\u00ean l\u00e0 tri\u1ec3n khai k\u1ebf ho\u1ea1ch ki\u1ec3m tra v\u00e0 ti\u1ebfp th\u1ecb m\u1ed9t s\u1ea3n ph\u1ea9m m\u1edbi. Nh\u01b0ng b\u00e0 \u0111\u00e3 ph\u1ea1m m\u1ed9t sai l\u1ea7m nghi\u00eam tr\u1ecdng v\u00e0 to\u00e0n b\u1ed9 th\u00ed nghi\u1ec7m ph\u1ea3i l\u00e0m l\u1ea1i trong khi \u0111\u00e3 t\u1edbi bu\u1ed5i h\u1ecdp b\u00e1o c\u00e1o, \u0111\u1ebfn n\u1ed7i kh\u00f4ng k\u1ecbp tr\u00ecnh b\u00e0y s\u1ef1 vi\u1ec7c v\u1edbi s\u1ebfp m\u00ecnh. \u201cKhi t\u00f4i \u0111\u01b0\u1ee3c g\u1ecdi \u0111\u1ebfn \u0111\u1ec3 \u0111\u1ecdc b\u00e1o c\u00e1o, t\u00f4i s\u1ee3 \u0111i\u1ebfng ng\u01b0\u1eddi. T\u00f4i \u0111\u00e3 l\u00e0m t\u1ea5t c\u1ea3 nh\u1eefng g\u00ec c\u00f3 th\u1ec3. Nh\u01b0ng t\u00f4i quy\u1ebft s\u1ebd kh\u00f4ng kh\u00f3c v\u00e0 quy\u1ebft kh\u00f4ng \u0111\u1ec3 nh\u1eefng ng\u01b0\u1eddi kia n\u00f3i r\u1eb1ng ph\u1ee5 n\u1eef kh\u00f4ng th\u00edch h\u1ee3p l\u00e0m c\u00f4ng t\u00e1c qu\u1ea3n l\u00fd b\u1edfi v\u00ec qu\u00e1 nh\u1ea1y c\u1ea3m. T\u00f4i b\u00e1o c\u00e1o ng\u1eafn g\u1ecdn v\u00e0 kh\u1eb3ng \u0111\u1ecbnh r\u1eb1ng do c\u00f3 s\u01a1 su\u1ea5t n\u00ean t\u00f4i s\u1ebd nghi\u00ean c\u1ee9u l\u1ea1i to\u00e0n b\u1ed9 d\u1ef1 \u00e1n n\u00e0y tr\u01b0\u1edbc cu\u1ed9c h\u1ecdp t\u1edbi. T\u00f4i ng\u1ed3i xu\u1ed1ng, ch\u1edd \u0111\u1ee3i \u00f4ng s\u1ebfp c\u1ee7a t\u00f4i n\u1ed5i tr\u1eadn l\u00f4i \u0111\u00ecnh. Th\u1eadt kh\u00f4ng ng\u1edd, \u00f4ng \u1ea5y l\u1ea1i c\u1ea3m \u01a1n t\u00f4i v\u1ec1 c\u00f4ng vi\u1ec7c kh\u00f3 kh\u0103n m\u00e0 t\u00f4i \u0111\u1ea3m nhi\u1ec7m. \u00d4ng cam \u0111oan tr\u01b0\u1edbc m\u1eb7t c\u00e1c \u0111\u1ed3ng nghi\u1ec7p c\u1ee7a t\u00f4i r\u1eb1ng \u00f4ng t\u00edn nhi\u1ec7m t\u00f4i v\u00e0 bi\u1ebft t\u00f4i \u0111\u00e3 l\u00e0m h\u1ebft s\u1ee9c m\u00ecnh. \u00d4ng c\u00f2n n\u00f3i r\u1eb1ng t\u00f4i th\u1ea5t b\u1ea1i l\u00e0 do thi\u1ebfu kinh nghi\u1ec7m ch\u1ee9 kh\u00f4ng ph\u1ea3i thi\u1ebfu kh\u1ea3 n\u0103ng. H\u00f4m \u1ea5y, t\u00f4i r\u1eddi kh\u1ecfi cu\u1ed9c h\u1ecdp v\u1edbi l\u00f2ng quy\u1ebft t\u00e2m cao \u0111\u1ed9 v\u00e0 t\u1ef1 h\u1ee9a r\u1eb1ng s\u1ebd kh\u00f4ng bao gi\u1edd \u0111\u1ec3 s\u1ebfp c\u1ee7a t\u00f4i ph\u1ea3i th\u1ea5t v\u1ecdng v\u1ec1 m\u00ecnh th\u00eam m\u1ed9t l\u1ea7n n\u1eefa.\u201d \u00d4ng s\u1ebfp c\u1ee7a Anna \u0111\u00e3 kh\u00f4ng ch\u1ec9 tr\u00edch b\u00e0 khi b\u00e0 l\u00e0m sai m\u00e0 v\u01b0\u1ee3t l\u00ean tr\u00ean s\u1ef1 ph\u00e1n x\u00e9t \u0111\u1ec3 c\u01b0 x\u1eed r\u1ed9ng l\u01b0\u1ee3ng, v\u1ecb tha. V\u00e0 Anna 287","HOW TO WIN FRIENDS & INFLUENCE PEOPLE ho\u00e0n to\u00e0n c\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u1ea5y n\u00ean s\u1ebd n\u1ed7 l\u1ef1c h\u1ebft s\u1ee9c m\u00ecnh \u0111\u1ec3 l\u00e0m th\u1eadt t\u1ed1t trong nh\u1eefng l\u1ea7n sau cho x\u1ee9ng \u0111\u00e1ng v\u1edbi ni\u1ec1m tin c\u1eady v\u00e0 th\u1ec3 di\u1ec7n m\u00e0 s\u1ebfp c\u1ee7a m\u00ecnh \u0111\u00e3 gi\u1eef g\u00ecn v\u00e0 trao t\u1eb7ng b\u00e0. * T\u00f4i kh\u00f4ng c\u00f3 quy\u1ec1n l\u00e0m gi\u1ea3m gi\u00e1 tr\u1ecb m\u1ed9t ng\u01b0\u1eddi trong ch\u00ednh m\u1eaft ng\u01b0\u1eddi \u1ea5y. \u0110i\u1ec1u quan tr\u1ecdng kh\u00f4ng ph\u1ea3i l\u00e0 t\u00f4i ngh\u0129 g\u00ec v\u1ec1 anh ta m\u00e0 l\u00e0 anh ta ngh\u0129 g\u00ec v\u1ec1 ch\u00ednh m\u00ecnh. L\u00e0m th\u01b0\u01a1ng t\u1ed5n ph\u1ea9m gi\u00e1 con ng\u01b0\u1eddi l\u00e0 m\u1ed9t t\u1ed9i \u00e1c. - Antoine de Saint Exupery NGUY\u00caN T\u1eaeC 26: 288","KHUY\u1ebeN KH\u00cdCH NG\u01af\u1edcI KH\u00c1C Pete Barlow l\u00e0 m\u1ed9t ng\u01b0\u1eddi b\u1ea1n c\u0169 c\u1ee7a t\u00f4i. Anh ki\u1ebfm s\u1ed1ng b\u1eb1ng ngh\u1ec1 tr\u00ecnh di\u1ec5n xi\u1ebfc th\u00fa v\u00e0 t\u1ea1p k\u1ef9. T\u00f4i th\u00edch xem Pete hu\u1ea5n luy\u1ec7n nh\u1eefng c\u00f4 c\u1eadu di\u1ec5n vi\u00ean b\u1ed1n ch\u00e2n ng\u1ed9 ngh\u0129nh. T\u00f4i \u0111\u1ec3 \u00fd th\u1ea5y r\u1eb1ng m\u1ed7i khi m\u1ed9t con ch\u00f3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ed9t ti\u1ebfn b\u1ed9, d\u00f9 nh\u1ecf, Pete lu\u00f4n v\u1ed7 v\u1ec1 khen ng\u1ee3i v\u00e0 th\u01b0\u1edfng cho n\u00f3 m\u1ed9t mi\u1ebfng g\u00ec \u0111\u00f3. \u0110i\u1ec1u n\u00e0y kh\u00f4ng c\u00f3 g\u00ec m\u1edbi. Nh\u1eefng ng\u01b0\u1eddi hu\u1ea5n luy\u1ec7n th\u00fa \u0111\u1ec3 l\u00e0m xi\u1ebfc t\u1eeb bao th\u1ebf k\u1ef7 nay \u0111\u1ec1u l\u00e0m th\u1ebf. Nh\u01b0ng t\u00f4i ng\u1ea1c nhi\u00ean v\u00ec sao bao l\u00e2u nay ch\u00fang ta l\u1ea1i kh\u00f4ng s\u1eed d\u1ee5ng c\u00e1ch \u0111\u01a1n gi\u1ea3n v\u00e0 hi\u1ec7u qu\u1ea3 n\u00e0y \u0111\u1ec3 khuy\u1ebfn kh\u00edch m\u1ed9t con ng\u01b0\u1eddi? T\u1ea1i sao ch\u00fang ta 289","HOW TO WIN FRIENDS & INFLUENCE PEOPLE kh\u00f4ng d\u00f9ng l\u1eddi khen thay cho s\u1ef1 qu\u1edf tr\u00e1ch? M\u1ed9t ti\u1ebfn b\u1ed9 d\u00f9 r\u1ea5t nh\u1ecf nh\u01b0ng n\u1ebfu \u0111\u01b0\u1ee3c khuy\u1ebfn kh\u00edch, t\u1eebng ch\u00fat m\u1ed9t, t\u1eebng ch\u00fat m\u1ed9t, n\u00f3 s\u1ebd l\u1edbn d\u1ea7n v\u00e0 \u0111\u1ebfn l\u00fac h\u00f3a ra m\u1ed9t th\u00e0nh t\u1ef1u to l\u1edbn. L\u1eddi khen nh\u01b0 tia n\u1eafng m\u1eb7t tr\u1eddi, n\u00f3 c\u1ea7n thi\u1ebft cho mu\u00f4n lo\u00e0i, trong \u0111\u00f3 c\u00f3 con ng\u01b0\u1eddi ph\u00e1t tri\u1ec3n. V\u1eady m\u00e0 h\u1ea7u h\u1ebft ch\u00fang ta lu\u00f4n s\u1eb5n s\u00e0ng s\u1eed d\u1ee5ng nh\u1eefng l\u00e0n gi\u00f3 l\u1ea1nh nh\u01b0 c\u1eaft \u0111\u1ec3 ph\u00ea ph\u00e1n v\u00e0 th\u01b0\u1eddng ng\u1ea7n ng\u1ea1i khi t\u1eb7ng ng\u01b0\u1eddi th\u00e2n c\u1ee7a m\u00ecnh nh\u1eefng tia n\u1eafng \u1ea5m \u00e1p t\u1eeb nh\u1eefng l\u1eddi khen t\u1eb7ng. Ng\u1eabm ngh\u0129 k\u1ef9, ch\u00fang ta s\u1ebd th\u1ea5y c\u00f3 nh\u1eefng l\u1eddi khen \u0111\u00e3 l\u00e0m thay \u0111\u1ed5i h\u1eb3n cu\u1ed9c \u0111\u1eddi c\u1ee7a m\u1ed9t ai \u0111\u00f3. C\u00e1ch \u0111\u00e2y nhi\u1ec1u n\u0103m, c\u00f3 m\u1ed9t c\u1eadu b\u00e9 m\u01b0\u1eddi tu\u1ed5i l\u00e0m vi\u1ec7c trong m\u1ed9t x\u01b0\u1edfng m\u00e1y \u1edf Naples. C\u1eadu khao kh\u00e1t tr\u1edf th\u00e0nh m\u1ed9t ca s\u0129 nh\u01b0ng \u00f4ng th\u1ea7y d\u1ea1y h\u00e1t \u0111\u1ea7u ti\u00ean c\u1ee7a c\u1eadu \u0111\u00e3 d\u1ed9i m\u1ed9t g\u00e1o n\u01b0\u1edbc l\u1ea1nh v\u00e0o ni\u1ec1m khao kh\u00e1t n\u00e0y. \u00d4ng n\u00f3i: \u201cC\u1eadu kh\u00f4ng bao gi\u1edd c\u00f3 th\u1ec3 h\u00e1t \u0111\u01b0\u1ee3c \u0111\u00e2u. C\u1eadu ch\u1eb3ng c\u00f3 ch\u1ea5t gi\u1ecdng g\u00ec h\u1ebft. Gi\u1ecdng h\u00e1t c\u1ee7a c\u1eadu nghe c\u1ee9 nh\u01b0 l\u00e0 ti\u1ebfng \u1ebfch \u1ed9p hay \u1ec5nh \u01b0\u01a1ng k\u00eau\u201d. Th\u1ebf nh\u01b0ng, may m\u1eafn thay cho c\u1eadu b\u00e9 khi trong \u0111\u1eddi c\u1eadu c\u00f2n c\u00f3 m\u1ed9t ng\u01b0\u1eddi m\u1eb9. Ng\u01b0\u1eddi m\u1eb9 th\u01b0\u01a1ng y\u00eau c\u1ee7a c\u1eadu tuy ch\u1ec9 l\u00e0 m\u1ed9t ng\u01b0\u1eddi \u0111\u00e0n b\u00e0 nh\u00e0 qu\u00ea ngh\u00e8o kh\u00f3 nh\u01b0ng lu\u00f4n c\u1ed5 \u0111\u1ed9ng, kh\u00edch l\u1ec7 c\u1eadu. B\u00e0 lu\u00f4n \u00e2u y\u1ebfm b\u1ea3o r\u1eb1ng b\u00e0 tin c\u1eadu c\u00f3 th\u1ec3 h\u00e1t \u0111\u01b0\u1ee3c v\u00e0 h\u00e1t hay. Ng\u01b0\u1eddi m\u1eb9 \u1ea5y s\u1eb5n s\u00e0ng \u0111i ch\u00e2n \u0111\u1ea5t \u0111\u1ec3 ti\u1ebft ki\u1ec7m ti\u1ec1n cho c\u1eadu \u0111i h\u1ecdc nh\u1ea1c. S\u1ef1 kh\u00edch l\u1ec7 c\u1ee7a ng\u01b0\u1eddi m\u1eb9 kh\u00f4ng \u0111\u01b0\u1ee3c h\u1ecdc h\u00e0nh cao nh\u01b0ng tr\u00e0n \u0111\u1ea7y l\u00f2ng hy sinh, t\u00ecnh th\u01b0\u01a1ng v\u00e0 ni\u1ec1m tin t\u01b0\u1edfng v\u00e0o con \u0111\u00e3 l\u00e0m thay \u0111\u1ed5i cu\u1ed9c \u0111\u1eddi c\u1eadu b\u00e9. C\u1eadu t\u00ean l\u00e0 Enrico Caruso. Sau n\u00e0y, c\u1eadu tr\u1edf th\u00e0nh ca s\u0129 h\u00e1t nh\u1ea1c k\u1ecbch v\u0129 \u0111\u1ea1i v\u00e0 n\u1ed5i ti\u1ebfng nh\u1ea5t c\u1ee7a th\u1eddi \u0111\u1ea1i. 290","\u0110\u1eaeC NH\u00c2N T\u00c2M Ch\u1eb3ng ph\u1ea3i t\u1ed1n nhi\u1ec1u c\u00f4ng s\u1ee9c m\u1edbi l\u00e0m cho ng\u01b0\u1eddi kh\u00e1c h\u1ea1nh ph\u00fac ho\u1eb7c th\u00e0nh c\u00f4ng. N\u1ebfu b\u1ea1n bi\u1ebft c\u00e1ch th\u00ec ch\u1ec9 c\u1ea7n m\u1ed9t l\u1eddi \u0111\u1ed9ng vi\u00ean kh\u00edch l\u1ec7, m\u1ed9t l\u1eddi khen \u0111\u00fang l\u00fac c\u0169ng c\u00f3 th\u1ec3 t\u1ea1o n\u00ean m\u1ed9t ngu\u1ed3n \u0111\u1ed9ng vi\u00ean l\u1edbn lao cho ng\u01b0\u1eddi kh\u00e1c. C\u00f3 th\u1ec3, ch\u00fang ta s\u1ebd l\u00e0m \u0111\u01b0\u1ee3c nh\u1eefng \u0111i\u1ec1u v\u0129 \u0111\u1ea1i m\u00e0 ch\u00ednh ch\u00fang ta c\u0169ng kh\u00f4ng ng\u1edd \u0111\u1ebfn. V\u00e0o \u0111\u1ea7u th\u1ebf k\u1ef7 m\u01b0\u1eddi ch\u00edn, m\u1ed9t ch\u00e0ng thanh ni\u00ean \u1edf Lu\u00e2n \u0110\u00f4n c\u00f3 \u01b0\u1edbc m\u01a1 ch\u00e1y b\u1ecfng l\u00e0 tr\u1edf th\u00e0nh nh\u00e0 v\u0103n. Nh\u01b0ng xem ra, m\u1ecdi vi\u1ec7c \u0111\u1ec1u ch\u1ed1ng l\u1ea1i ni\u1ec1m khao kh\u00e1t n\u00e0y c\u1ee7a c\u1eadu. Ch\u01b0a h\u1ecdc \u0111\u1ebfn l\u1edbp n\u0103m, cha c\u1eadu v\u00e0o t\u00f9 v\u00ec kh\u00f4ng tr\u1ea3 \u0111\u01b0\u1ee3c n\u1ee3, nhi\u1ec1u l\u1ea7n c\u1eadu n\u1ebfm tr\u1ea3i s\u00e2u s\u1eafc n\u1ed7i kh\u1ed5 nh\u1ee5c c\u1ee7a s\u1ef1 \u0111\u00f3i kh\u00e1t. Cu\u1ed1i c\u00f9ng, c\u1eadu t\u00ecm \u0111\u01b0\u1ee3c c\u00f4ng vi\u1ec7c d\u00e1n nh\u00e3n c\u00e1c chai xi \u0111\u00e1nh gi\u00e0y trong m\u1ed9t c\u1eeda h\u00e0ng t\u1ed3i t\u00e0n. \u0110\u00eam \u0111\u00eam, c\u1eadu ng\u1ee7 trong m\u1ed9t c\u00e1i kho c\u00f9ng v\u1edbi hai c\u1eadu b\u00e9 kh\u00e1c. C\u1eadu thi\u1ebfu t\u1ef1 tin v\u00e0o kh\u1ea3 n\u0103ng vi\u1ebft l\u00e1ch c\u1ee7a m\u00ecnh \u0111\u1ebfn n\u1ed7i ch\u1ec9 d\u00e1m s\u00e1ng t\u00e1c trong c\u1ea3nh l\u1eb7ng l\u1ebd c\u1ee7a \u0111\u00eam \u0111en \u0111\u1ec3 kh\u00f4ng ai bi\u1ebft m\u00e0 c\u01b0\u1eddi c\u1eadu. H\u1ebft s\u00e1ng t\u00e1c n\u00e0y \u0111\u1ebfn s\u00e1ng t\u00e1c kh\u00e1c b\u1ecb c\u00e1c t\u00f2a b\u00e1o v\u00e0 nh\u00e0 xu\u1ea5t b\u1ea3n t\u1eeb ch\u1ed1i. T\u01b0\u1edfng ch\u1eebng c\u1eadu \u0111\u00e3 tuy\u1ec7t v\u1ecdng v\u00e0 ph\u1ea3i t\u1eeb gi\u00e3 \u01b0\u1edbc m\u01a1 v\u0103n ch\u01b0\u01a1ng c\u1ee7a m\u00ecnh. Th\u1ebf nh\u01b0ng tr\u1eddi kh\u00f4ng ph\u1ee5 l\u00f2ng ng\u01b0\u1eddi, cu\u1ed1i c\u00f9ng th\u00e0nh c\u00f4ng \u0111\u00e3 \u0111\u1ebfn khi m\u1ed9t nh\u00e0 xu\u1ea5t b\u1ea3n \u0111\u00e3 \u0111\u1ed3ng \u00fd nh\u1eadn t\u00e1c ph\u1ea9m c\u1ee7a c\u1eadu v\u00e0 tr\u1ea3 cho c\u1eadu\u2026 m\u1ed9t si-linh. Ni\u1ec1m vui v\u00e0 t\u1ef1 h\u00e0o d\u00e2ng \u0111\u1ea7y t\u00e2m h\u1ed3n c\u1eadu, kh\u00f4ng ph\u1ea3i v\u00ec \u0111\u01b0\u1ee3c tr\u1ea3 m\u1ed9t si-linh cho b\u00e0i vi\u1ebft m\u00e0 v\u00ec \u0111\u01b0\u1ee3c khen t\u1eb7ng. C\u1eadu sung s\u01b0\u1edbng \u0111\u1ebfn n\u1ed7i c\u1ee9 \u0111i lang thang kh\u1eafp ph\u1ed1 ph\u01b0\u1eddng, n\u01b0\u1edbc m\u1eaft r\u00e0n r\u1ee5a. Truy\u1ec7n c\u1eadu vi\u1ebft \u0111\u01b0\u1ee3c in v\u00e0 xu\u1ea5t b\u1ea3n h\u1eb3n hoi. \u0110\u00f3 ch\u00ednh l\u00e0 l\u1eddi khen v\u00e0 s\u1ef1 th\u1eeba nh\u1eadn t\u00e0i n\u0103ng c\u1ee7a c\u1eadu. Kh\u00e1t v\u1ecdng s\u00e2u th\u1eb3m nh\u1ea5t trong b\u1ea3n ch\u1ea5t con ng\u01b0\u1eddi c\u1eadu l\u00e0 l\u00f2ng 291","HOW TO WIN FRIENDS & INFLUENCE PEOPLE khao kh\u00e1t \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 v\u00e0 c\u00f4ng nh\u1eadn \u0111\u00fang \u0111\u1eafn \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u00e1p \u1ee9ng. N\u1ebfu kh\u00f4ng c\u00f3 s\u1ef1 khuy\u1ebfn kh\u00edch n\u00e0y, h\u1eb3n c\u1eadu s\u1ebd ph\u1ea3i ch\u00f4n ch\u1eb7t cu\u1ed9c \u0111\u1eddi m\u00ecnh trong c\u00e1c x\u01b0\u1edfng \u0111\u00e1nh gi\u00e0y \u0111\u1ea7y chu\u1ed9t. Ng\u00e0y nay, r\u1ea5t nhi\u1ec1u ng\u01b0\u1eddi tr\u00ean th\u1ebf gi\u1edbi bi\u1ebft \u0111\u1ebfn c\u1eadu. T\u00ean c\u1eadu l\u00e0 Charles Dickens(23). \u0110\u00f4i khi, m\u1ed9t l\u1eddi khen ng\u1ee3i, \u0111\u1ed9ng vi\u00ean \u0111\u01b0\u1ee3c n\u00f3i ra \u0111\u00fang l\u00fac c\u00f3 t\u00e1c \u0111\u1ed9ng phi th\u01b0\u1eddng m\u00e0 ngay ch\u00ednh b\u1ea3n th\u00e2n ng\u01b0\u1eddi t\u1ea1o ra l\u1eddi khen \u1ea5y c\u0169ng kh\u00f4ng ng\u1edd \u0111\u1ebfn. M\u1ed9t c\u1eadu b\u00e9 kh\u00e1c \u1edf Lu\u00e2n \u0110\u00f4n l\u00e0m nh\u00e2n vi\u00ean trong m\u1ed9t c\u1eeda h\u00e0ng b\u00e1n th\u1ef1c ph\u1ea9m kh\u00f4. C\u1eadu ph\u1ea3i th\u1ee9c d\u1eady l\u00fac n\u0103m gi\u1edd s\u00e1ng d\u1ecdn d\u1eb9p c\u1eeda h\u00e0ng, l\u00e0m vi\u1ec7c v\u1ea5t v\u1ea3 su\u1ed1t m\u01b0\u1eddi b\u1ed1n gi\u1edd trong ng\u00e0y. \u0110\u00e2y l\u00e0 c\u00f4ng vi\u1ec7c thu\u1ea7n t\u00fay tay ch\u00e2n v\u00e0 c\u1eadu gh\u00e9t n\u00f3. Sau hai n\u0103m, c\u1eadu kh\u00f4ng th\u1ec3 n\u00e0o ch\u1ecbu \u0111\u1ef1ng \u0111\u01b0\u1ee3c n\u1eefa. M\u1ed9t bu\u1ed5i s\u00e1ng th\u1ee9c d\u1eady, kh\u00f4ng \u0111\u1ee3i \u0103n s\u00e1ng, c\u1eadu cu\u1ed1c b\u1ed9 m\u01b0\u1eddi l\u0103m d\u1eb7m \u0111i t\u00ecm m\u1eb9, l\u00fac \u0111\u00f3 \u0111ang gi\u00fap vi\u1ec7c cho m\u1ed9t gia \u0111\u00ecnh gi\u00e0u c\u00f3, \u0111\u1ec3 n\u00f3i l\u00ean suy ngh\u0129 c\u1ee7a m\u00ecnh. Sau \u0111\u00f3, c\u1eadu vi\u1ebft m\u1ed9t b\u1ee9c th\u01b0 d\u00e0i cho th\u1ea7y gi\u00e1o c\u0169 c\u1ee7a c\u1eadu, t\u00e2m s\u1ef1 r\u1eb1ng m\u00ecnh r\u1ea5t \u0111au kh\u1ed5, kh\u00f4ng mu\u1ed1n s\u1ed1ng n\u1eefa. Ng\u01b0\u1eddi th\u1ea7y an \u1ee7i v\u00e0 khuy\u1ebfn kh\u00edch c\u1eadu, cam \u0111oan r\u1eb1ng c\u1eadu th\u1ef1c s\u1ef1 th\u00f4ng minh v\u00e0 th\u00edch h\u1ee3p cho nh\u1eefng c\u00f4ng vi\u1ec7c c\u00f2n t\u1ed1t h\u01a1n th\u1ebf. \u00d4ng s\u1eb5n s\u00e0ng t\u00ecm cho c\u1eadu m\u1ed9t ch\u00e2n gi\u00e1o vi\u00ean \u1edf l\u00e0ng. Ng\u01b0\u1eddi th\u1ea7y \u0111\u00e3 th\u1ef1c hi\u1ec7n m\u1ed9t ngh\u0129a c\u1eed cao \u0111\u1eb9p cho c\u1eadu h\u1ecdc tr\u00f2 c\u1ee7a m\u00ecnh. L\u1eddi \u0111\u1ed9ng vi\u00ean \u0111\u00fang l\u00fac c\u1ee7a \u00f4ng \u0111\u00e3 thay \u0111\u1ed5i c\u1ea3 t\u01b0\u01a1ng lai c\u1eadu b\u00e9. Ng\u01b0\u1eddi th\u1ea7y n\u00e0y \u0111\u00e3 g\u00f3p ph\u1ea7n t\u1ea1o n\u00ean m\u1ed9t nh\u00e2n (23) Charles Dickens (1812 \u2013 1870): M\u1ed9t trong nh\u1eefng ti\u1ebfu thuy\u1ebft gia ng\u01b0\u1eddi Anh l\u1edbn nh\u1ea5t th\u1ebf gi\u1edbi. C\u00e1c t\u00e1c ph\u1ea9m n\u1ed5i ti\u1ebfng c\u1ee7a \u00f4ng nh\u01b0 Oliver Twist, A Christmas Carol, A Tale of Two Cities,\u2026 292","\u0110\u1eaeC NH\u00c2N T\u00c2M t\u00e0i \u0111\u1eb7c bi\u1ec7t trong l\u1ecbch s\u1eed v\u0103n h\u1ecdc Anh. B\u1edfi v\u00ec ngay sau \u0111\u00f3, c\u1eadu b\u1eaft \u0111\u1ea7u vi\u1ebft v\u00e0 nhanh ch\u00f3ng tr\u1edf th\u00e0nh t\u00e1c gi\u1ea3 c\u1ee7a v\u00f4 s\u1ed1 nh\u1eefng t\u00e1c ph\u1ea9m b\u00e1n ch\u1ea1y nh\u1ea5t n\u01b0\u1edbc Anh, ki\u1ebfm tr\u00ean m\u1ed9t tri\u1ec7u \u0111\u00f4-la b\u1eb1ng ng\u00f2i b\u00fat c\u1ee7a m\u00ecnh. \u0110\u00f3 l\u00e0 H. G. Wells(24). T\u1eeb k\u1ebft qu\u1ea3 c\u1ee7a nhi\u1ec1u cu\u1ed9c th\u00ed nghi\u1ec7m, nh\u00e0 t\u00e2m l\u00fd h\u1ecdc B. F. Skinner k\u1ebft lu\u1eadn r\u1eb1ng, l\u1eddi khen lu\u00f4n lu\u00f4n khi\u1ebfn cho nh\u1eefng h\u00e0nh vi t\u1ed1t \u0111\u01b0\u1ee3c t\u0103ng l\u00ean v\u00e0 nh\u1eefng h\u00e0nh vi x\u1ea5u gi\u1ea3m \u0111i. Trong r\u1ea5t nhi\u1ec1u gia \u0111\u00ecnh, d\u01b0\u1eddng nh\u01b0 h\u00ecnh th\u1ee9c giao ti\u1ebfp ch\u00ednh c\u1ee7a cha m\u1eb9 v\u1edbi con c\u00e1i l\u00e0 qu\u00e1t m\u1eafng v\u00e0 la r\u1ea7y. R\u1ea5t nhi\u1ec1u tr\u01b0\u1eddng h\u1ee3p con c\u00e1i tr\u1edf n\u00ean t\u1ec7 h\u01a1n ch\u1ee9 ch\u1eb3ng ph\u1ea3i kh\u00e1 h\u01a1n ch\u00fat n\u00e0o sau m\u1ed7i l\u1ea7n b\u1ecb \u0111\u1ed1i x\u1eed nh\u01b0 v\u1eady. C\u00e1c b\u1eadc cha m\u1eb9 kh\u00f4ng hi\u1ec3u r\u1eb1ng \u0111i\u1ec1u m\u00e0 con c\u00e1i h\u1ecd th\u1ef1c s\u1ef1 c\u1ea7n l\u00e0 l\u00f2ng y\u00eau th\u01b0\u01a1ng v\u00e0 nh\u1eefng l\u1eddi n\u00f3i ch\u00e2n th\u00e0nh. L\u1eddi \u0111\u1ed9ng vi\u00ean, khen ng\u1ee3i \u0111\u00fang l\u00fac ho\u1eb7c l\u00f2ng bao dung gi\u00fap h\u1ecd v\u01b0\u1ee3t l\u00ean nh\u1eefng l\u1ed7i l\u1ea7m v\u00e0 n\u1ed7 l\u1ef1c cao h\u01a1n. John Ringelspaugh \u1edf Rocky, B\u1eafc Carolina, quy\u1ebft \u0111\u1ecbnh s\u1eed d\u1ee5ng m\u1ed9t v\u00e0i nguy\u00ean t\u1eafc m\u00e0 \u00f4ng \u0111\u00e3 h\u1ecdc \u0111\u01b0\u1ee3c trong l\u1edbp c\u1ee7a ch\u00fang t\u00f4i \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 n\u00e0y. \u00d4ng k\u1ec3: \u201cCh\u00fang t\u00f4i quy\u1ebft \u0111\u1ecbnh th\u1eed khen ng\u1ee3i, \u0111\u00e1nh gi\u00e1 cao ch\u1ee9 kh\u00f4ng nh\u1eafc l\u1ea1i l\u1ed7i l\u1ea7m c\u1ee7a con c\u00e1i. Qu\u1ea3 l\u00e0 kh\u00f4ng d\u1ec5 d\u00e0ng b\u1ecf qua nh\u1eefng l\u1ed7i l\u1ea7m s\u1edd s\u1edd tr\u01b0\u1edbc m\u1eaft v\u00e0 c\u0169ng kh\u00f3 t\u00ecm \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u1ec3 khen. Nh\u01b0ng ch\u00fang t\u00f4i r\u1ea5t quy\u1ebft t\u00e2m v\u00e0 \u0111\u00e3 l\u00e0m \u0111\u01b0\u1ee3c. Qua v\u00e0i ng\u00e0y \u0111\u1ea7u ti\u00ean, l\u1ed7i l\u1ea7m th\u01b0\u1eddng xuy\u00ean c\u1ee7a c\u00e1c ch\u00e1u l\u00e2u nay r\u00f5 r\u00e0ng l\u00e0 th\u01b0a d\u1ea7n, r\u1ed3i sau \u0111\u00f3 m\u1ea5t h\u1eb3n. C\u00e1c ch\u00e1u c\u00e0ng l\u00fac c\u00e0ng (24) Herbert George Wells (1866 \u2013 1946): Ti\u1ec3u thuy\u1ebft gia, nh\u00e0 b\u00e1o, nh\u00e0 s\u1eed h\u1ecdc, th\u1ea7y gi\u00e1o ng\u01b0\u1eddi Anh. C\u00e1c t\u00e1c ph\u1ea9m n\u1ed5i ti\u1ebfng c\u00f3 th\u1ec3 k\u1ec3 nh\u01b0 The Time Machine, The War of the Worlds, The Invisible Man, The Island of Doctor Moreau. 293","HOW TO WIN FRIENDS & INFLUENCE PEOPLE t\u1ecf ra x\u1ee9ng \u0111\u00e1ng v\u1edbi nh\u1eefng l\u1eddi khen c\u1ee7a ch\u00fang t\u00f4i. \u1ede ch\u00fang \u0111ang h\u00ecnh th\u00e0nh ng\u00e0y c\u00e0ng nhi\u1ec1u nh\u1eefng h\u00e0nh vi \u0111\u00fang \u0111\u1eafn v\u00e0 d\u0129 nhi\u00ean, c\u00f2n r\u1ea5t \u00edt ch\u1ed7 cho h\u00e0nh vi sai tr\u00e1i\u201d. M\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u mu\u1ed1n \u0111\u01b0\u1ee3c khen, nh\u01b0ng l\u1eddi khen ph\u1ea3i c\u1ee5 th\u1ec3, r\u00f5 r\u00e0ng, th\u1ec3 hi\u1ec7n s\u1ef1 ch\u00e2n th\u00e0nh ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 l\u1eddi s\u00e1o r\u1ed7ng nghe cho \u00eam tai. Ch\u00fang ta \u0111\u1ec1u khao kh\u00e1t \u0111\u01b0\u1ee3c t\u00e1n th\u01b0\u1edfng, \u0111\u01b0\u1ee3c th\u1eeba nh\u1eadn, \u0111\u1ec1u s\u1eb5n s\u00e0ng l\u00e0m b\u1ea5t c\u1ee9 \u0111i\u1ec1u g\u00ec \u0111\u1ec3 \u0111\u01b0\u1ee3c nh\u01b0 th\u1ebf. Nh\u01b0ng kh\u00f4ng ai mu\u1ed1n s\u1ef1 gi\u1ea3 d\u1ed1i v\u00e0 n\u1ecbnh h\u00f3t. Cho ph\u00e9p t\u00f4i \u0111\u01b0\u1ee3c nh\u1eafc l\u1ea1i: C\u00e1c nguy\u00ean t\u1eafc n\u00eau trong quy\u1ec3n s\u00e1ch n\u00e0y s\u1ebd ch\u1ec9 c\u00f3 t\u00e1c d\u1ee5ng khi ch\u00fang xu\u1ea5t ph\u00e1t t\u1eeb ch\u00ednh s\u1ef1 ch\u00e2n th\u00e0nh. T\u00f4i kh\u00f4ng \u0111\u01b0a ra nh\u1eefng m\u00e1nh kh\u00f3e hay th\u1ee7 thu\u1eadt \u0111\u1ec3 gi\u00fap ch\u00fang ta \u1ee9ng x\u1eed gi\u1ea3 d\u1ed1i. T\u00f4i ch\u1ec9 th\u1ea3o lu\u1eadn v\u1edbi c\u00e1c b\u1ea1n v\u1ec1 s\u1ef1 khen ng\u1ee3i ch\u00e2n th\u00e0nh t\u1eeb s\u00e2u th\u1eb3m tr\u00e1i tim. Nh\u00e0 tri\u1ebft h\u1ecdc v\u00e0 t\u00e2m l\u00fd h\u1ecdc ng\u01b0\u1eddi M\u1ef9 William James \u0111\u00e3 n\u00f3i: \u201cCh\u00fang ta ch\u1ec9 m\u1edbi khai th\u00e1c \u0111\u01b0\u1ee3c m\u1ed9t ph\u1ea7n r\u1ea5t nh\u1ecf nh\u1eefng kh\u1ea3 n\u0103ng c\u1ee7a m\u00ecnh\u201d. H\u1eb3n m\u1ed9t trong nh\u1eefng ngu\u1ed3n l\u1ef1c qu\u00fd gi\u00e1 nh\u01b0ng \u00edt \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng nh\u1ea5t l\u00e0 kh\u1ea3 n\u0103ng khen ng\u1ee3i, nh\u00ecn nh\u1eadn v\u00e0 \u0111\u00e1nh gi\u00e1 ng\u01b0\u1eddi kh\u00e1c \u2013 M\u1ed9t kh\u1ea3 n\u0103ng v\u1ed1n c\u00f3 th\u1ec3 mang l\u1ea1i s\u1ee9c m\u1ea1nh to l\u1edbn cho ch\u00ednh b\u1ea1n v\u00e0 nh\u1eefng ng\u01b0\u1eddi xung quanh. 294","\u0110\u1eaeC NH\u00c2N T\u00c2M * L\u1eddi ng\u1ecdt ng\u00e0o d\u1ec5 nghe nh\u1ea5t trong t\u1ea5t c\u1ea3 m\u1ecdi l\u1eddi ch\u00ednh l\u00e0 l\u1eddi khen. - Xenophon * N\u1ee5 c\u01b0\u1eddi \u1ea5m \u00e1p v\u00e0 m\u1ed9t c\u00e1i v\u1ed7 vai th\u00e2n thi\u1ec7n c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 c\u1ee9u m\u1ed9t con ng\u01b0\u1eddi \u0111ang b\u00ean b\u1edd v\u1ef1c th\u1eb3m. - Camellia Elliot * M\u1ecdi ti\u1ec1m n\u0103ng \u0111\u1ec1u n\u1edf hoa trong ng\u1ee3i khen v\u00e0 h\u00e9o t\u00e0n trong ch\u1ec9 tr\u00edch. N\u1ebfu mu\u1ed1n tr\u1edf th\u00e0nh nh\u00e0 l\u00e3nh \u0111\u1ea1o xu\u1ea5t s\u1eafc, b\u1ea1n h\u00e3y ghi nh\u1edb \u0111i\u1ec1u n\u00e0y. - Dale Carnegie NGUY\u00caN T\u1eaeC 27: 295","","CHO NG\u01af\u1edcI KH\u00c1C NI\u1ec0M T\u1ef0 H\u00c0O Trong quy\u1ec3n Nh\u1eefng k\u1ef7 ni\u1ec7m \u0111\u1eddi t\u00f4i v\u1edbi Maeterlinck (Souvenirs, My Life with Maeterlinck), Georgette Leblanc k\u1ec3 v\u1ec1 s\u1ef1 chuy\u1ec3n h\u00f3a k\u1ef3 di\u1ec7u c\u1ee7a m\u1ed9t \u201cn\u00e0ng l\u1ecd lem\u201d ng\u01b0\u1eddi B\u1ec9 nh\u01b0 sau: \u201cM\u1ed9t c\u00f4 ph\u1ee5c v\u1ee5 \u1edf kh\u00e1ch s\u1ea1n l\u00e2n c\u1eadn mang th\u1ee9c \u0103n \u0111\u1ebfn cho t\u00f4i. Ng\u01b0\u1eddi ta g\u1ecdi c\u00f4 l\u00e0 \u201cMarie r\u1eeda b\u00e1t\u201d v\u00ec c\u00f4 b\u1eaft \u0111\u1ea7u ngh\u1ec1 nghi\u1ec7p c\u1ee7a m\u00ecnh b\u1eb1ng c\u00f4ng vi\u1ec7c b\u1ecb nhi\u1ec1u ng\u01b0\u1eddi coi th\u01b0\u1eddng n\u00e0y. \u0110\u00e3 v\u1eady, c\u00f4 c\u00f2n x\u1ea5u x\u00ed, m\u1eaft l\u00e1c, ch\u00e2n v\u00f2ng ki\u1ec1ng. Nh\u00ecn chung, d\u01b0\u1edbi m\u1eaft ng\u01b0\u1eddi \u0111\u1eddi, c\u00f4 l\u00e0 m\u1ed9t c\u00f4 b\u00e9 l\u1ecd lem \u0111\u00fang c\u1ea3 ngh\u0129a \u0111en l\u1eabn ngh\u0129a b\u00f3ng. M\u1ed9t h\u00f4m, khi c\u00f4 mang \u0111\u0129a m\u00ec \u1ed1ng t\u1edbi cho t\u00f4i, t\u00f4i n\u00f3i: \u201cMarie 297","HOW TO WIN FRIENDS & INFLUENCE PEOPLE n\u00e0y, \u1edf c\u00f4 c\u00f3 r\u1ea5t nhi\u1ec1u \u0111i\u1ec3m \u0111\u00e1ng y\u00eau, c\u00f4 c\u00f3 bi\u1ebft kh\u00f4ng?\u201d. Marie \u0111\u1ee9ng l\u1eb7ng trong gi\u00e2y l\u00e1t, g\u1ea7n nh\u01b0 ng\u01b0ng th\u1edf. Sau \u0111\u00f3 c\u00f4 \u0111\u1eb7t c\u00e1i \u0111\u0129a l\u00ean b\u00e0n v\u00e0 n\u00f3i: \u201cTh\u01b0a b\u00e0, ch\u00e1u ch\u01b0a ngh\u0129 \u0111\u1ebfn \u0111i\u1ec1u \u0111\u00f3 bao gi\u1edd\u201d. C\u00f4 kh\u00f4ng n\u00f3i th\u00eam \u0111i\u1ec1u g\u00ec n\u1eefa m\u00e0 ch\u1ec9 l\u1eb7ng l\u1ebd lui ra. T\u1eeb ng\u00e0y \u0111\u00f3, nh\u1eefng thay \u0111\u1ed5i k\u1ef3 l\u1ea1 b\u1eaft \u0111\u1ea7u xu\u1ea5t hi\u1ec7n \u1edf c\u00f4 g\u00e1i th\u1ea7m l\u1eb7ng \u1ea5y. Tin r\u1eb1ng m\u00ecnh c\u00f3 nhi\u1ec1u \u0111i\u1ec1u t\u1ed1t \u0111\u1eb9p m\u00e0 m\u1ecdi ng\u01b0\u1eddi ch\u01b0a bi\u1ebft, c\u00f4 b\u1eaft \u0111\u1ea7u ch\u0103m s\u00f3c g\u01b0\u01a1ng m\u1eb7t v\u00e0 d\u00e1ng h\u00ecnh m\u00ecnh m\u1ed9t c\u00e1ch k\u1ef9 l\u01b0\u1ee1ng. V\u00e0 r\u1ed3i bao v\u1ebb thanh xu\u00e2n b\u1ecb v\u00f9i l\u1ea5p b\u1ea5y l\u00e2u nay b\u1ed7ng tr\u1ed7i d\u1eady trong c\u00f4. Hai th\u00e1ng sau, c\u00f4 b\u00e1o tin s\u1ebd k\u1ebft h\u00f4n v\u1edbi ng\u01b0\u1eddi ch\u00e1u c\u1ee7a \u00f4ng b\u1ebfp tr\u01b0\u1edfng. C\u00f4 n\u00f3i: \u201cCh\u00e1u s\u1ebd tr\u1edf th\u00e0nh m\u1ed9t qu\u00fd b\u00e0!\u201d r\u1ed3i c\u00f4 c\u1ea3m \u01a1n t\u00f4i. T\u00f4i v\u00f4 c\u00f9ng c\u1ea3m \u0111\u1ed9ng khi ngh\u0129 r\u1eb1ng ch\u1ec9 v\u1edbi m\u1ed9t c\u00e2u n\u00f3i ng\u1eafn ng\u1ee7i \u1ea5y, t\u00f4i \u0111\u00e3 gi\u00fap c\u00f4 thay \u0111\u1ed5i c\u1ea3 cu\u1ed9c \u0111\u1eddi.\u201d Georgette Leblanc \u0111\u00e3 cho \u201cMarie r\u1eeda b\u00e1t\u201d ni\u1ec1m tin v\u00e0 \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 v\u01b0\u01a1n l\u00ean. V\u00e0 Marie \u0111\u00e3 l\u1ea5y ni\u1ec1m tin v\u00e0 \u0111\u1ed9ng l\u1ef1c \u1ea5y l\u00e0m \u0111i\u1ec3m t\u1ef1a \u0111\u1ec3 thay \u0111\u1ed5i cu\u1ed9c \u0111\u1eddi m\u00ecnh. Trong \u0111\u1eddi th\u01b0\u1eddng, cho ng\u01b0\u1eddi kh\u00e1c m\u1ed9t thanh danh l\u00e0 quan tr\u1ecdng; nh\u01b0ng ph\u00ea b\u00ecnh m\u1ed9t ng\u01b0\u1eddi m\u00e0 v\u1eabn gi\u1eef \u0111\u01b0\u1ee3c danh d\u1ef1 cho ng\u01b0\u1eddi \u1ea5y c\u00f2n quan tr\u1ecdng h\u01a1n g\u1ea5p nhi\u1ec1u l\u1ea7n. Chuy\u1ec7n k\u1ec3 r\u1eb1ng, m\u1ed9t bu\u1ed5i s\u00e1ng, nha s\u0129 Martin Fitzhugh \u1edf Dublin, Ireland, b\u1ecb m\u1ed9t b\u1ec7nh nh\u00e2n than phi\u1ec1n c\u00e1i b\u00ecnh kim lo\u1ea1i \u0111\u1ef1ng n\u01b0\u1edbc s\u00fac mi\u1ec7ng kh\u00f4ng \u0111\u01b0\u1ee3c s\u1ea1ch s\u1ebd l\u1eafm. Th\u1ef1c ra, ng\u01b0\u1eddi b\u1ec7nh d\u00f9ng c\u00e1i c\u1ed1c b\u1eb1ng gi\u1ea5y ch\u1ee9 kh\u00f4ng ph\u1ea3i c\u00e1i b\u00ecnh, nh\u01b0ng r\u00f5 r\u00e0ng \u0111\u1ec3 m\u1ed9t v\u1eadt k\u00e9m v\u1ec7 sinh trong ph\u00f2ng kh\u00e1m l\u00e0 \u0111i\u1ec1u kh\u00f4ng n\u00ean ch\u00fat n\u00e0o. Sau gi\u1edd l\u00e0m vi\u1ec7c, nha s\u0129 Fitzhugh vi\u1ebft m\u1ed9t b\u1ee9c th\u01b0 ng\u1eafn 298"]