Administration Manual 01 Sep 2015

System Administration Manual Health Safety Quality& Environmental Management System SYSTEMADMINISTRATION MANUAL ISM Code ISO 9001:2008 ISO 14001:2004 OHSAS 18001:2007 TMSA MLC 2006Controlled Approval: WBFSAM Doc No. COV Page: 1 of 1COVER PAGE

System Administration ManualSection Record of Revisions Revision DateSAM 000A 01 Sep 2015SAM 000B 01 Sep 2015 Part A Ship Shore Administration DocumentsSSA 001 1.0 01 Sep 2015SSA 002 2.0 01 Sep 2015SSA 003 3.0 01 Jun 2013SSA 004 4.0 01 Jan 2014SSA 005 5.0 01 Sep 2015SSA 006 6.0 01 Jan 2015Part B Ship/Shore Administration Master ListsMaster List 001 01 Sep 2015Master List 002 01 Sep 2015Master List 003 01 Jan 2015Master List 004 01 Jun 2013Master List 005 01 Sep 2015Master List 006 01 Jan 2015Master List 007 01 Jun 2013Master List 008 01 Jun 2013Master List 009 01 Jun 2014Master List 010 01 Sep 2015Master List 011 01 Sep 2015Master List 012 01 Sep 2015Master List 013 01 Feb 2010Master List 014 01 Jan 2014Master List 015 01 Jan 2014Master List 016 01 Sep 2015Master List 017 01 Jan 2015Master List 018 01 Jan 2015Master List 019 01 Sep 2015Master List 020 01 Jan 2015Master List 021 01 Jan 2015Master List 022 01 Sep 2015Master List 023 01 Sep 2015Master List 024 01 Sep 2015Controlled Revision: 01 Sep 2015SAM Doc No. 000ARECORD OF REVISION Approval: WBF Page: 1 of 1

System Administration ManualSection Table of Contents Title SAM 000A SAM 000B Record of Revisions Table of Contents Part A SSA 001 Ship Shore Administration Documents SSA 002 1.0 Shipboard Administration 1.1 Administrative Procedures 1.1.1 Shipboard Filing 1.1.2 Communications - Ship to Shore 1.1.3 Shore to Ship Communications 1.1.4 Mail 1.1.5 Private / Personal Matters 1.1.6 Reporting 1.1.7 Handover Procedures 1.2 ShipNet System 1.2.1 ShipNet Fleet 1.2.1.1 Audits Module 1.2.1.2 Inspections Module 1.2.1.3 Near Miss Reporting Module 1.2.1.4 Accident / Incident Module 1.2.1.5 Non-Conformity Module 1.2.1.6 Medical Repatriation Module 1.2.1.7 Feedback Module 1.2.1.8 Technical Inspection Module 1.2.1.9 Technical Incident (Equipment Breakdown) Module 1.2.1.10 Directives / Alerts Module 1.2.1.11 Manuals Module 1.2.1.12 Landing Advice Module 1.2.2 ShipNet Works 1.2.2.1 Planned Maintenance System (PMS) 2.0 Shore-Based Office Administration 2.1 Human Resource Management 2.1.1 Education and Experience 2.1.2 Recruitment 2.1.3 Employment Letter 2.1.4 Temporary Staff 2.1.5 Temporary Office Engagement of Sea Staff 2.1.6 RemunerationControlled Revision: 01 Sep 2015SAM Doc No. 000BTABLE OF CONTENTS Approval: WBF Page: 1 of 4

System Administration ManualSSA 003 2.1.7 TrainingSSA 004 2.1.8 Induction of New Employees 2.1.9 Working Hours 2.1.10 Public Holidays 2.1.11 Cooperation & Involvement 2.1.12 Appraisal & Evaluation 2.1.13 Career Development 2.1.14 Selection of Managers 2.1.15 Ethical Code of Conduct 2.1.16 Confidentiality and Security 2.1.17 Office Etiquette & Housekeeping 2.1.18 Pension 2.1.19 Medical Guidelines / Other Benefits 2.1.20 Referrals to Specialists 2.1.21 Dental Benefits 2.1.22 Exclusions 2.1.23 Group Hospitalization & Surgical Scheme 2.1.24 Personal Accident Insurance 2.1.25 Workman's Compensation 2.1.26 Allowances 2.1.27 Annual Leave 2.1.28 Other Leave 2.1.29 Business Travel 2.1.30 Termination 2.1.31 Hand-Over Notes 2.1.32 Email Communications 3.0 Purchasing 3.1 Purchasing Process 3.1.1 Purchasing Policy 3.1.2 Approved Vendors 3.1.3 General Requirements 3.1.4 Responsibilities Onboard 3.1.5 Responsibilities Ashore 3.1.6 Ordering Procedures 3.1.7 Account Codes 3.1.8 Requisition for Charts and Publications 3.1.9 Purchasing During Dock 4.0 Accounting 4.1 On-board Accounting Process 4.2 Cash Account 4.3 WagesControlled Revision: 01 Sep 2015SAM Doc No. 000BTABLE OF CONTENTS Approval: WBF Page: 2 of 4

System Administration ManualSSA 005 4.4 AllotmentsSSA 006 4.5 Money Orders 4.6 Balance of Wages 4.7 Accounting Report Forms 4.8 Office Accounting Procedures 4.9 Department Responsibility 4.10 Charts of Authority 4.11 Accountability 4.12 Budget Variance Report 4.13 Accounting Reports 4.14 Review of Balance Sheet Schedules 5.0 Office Job Descriptions 5.1 SeaTeam Singapore – Office Job Descriptions 5.1.1 Managing Director 5.1.2 Technical Director / Fleet Managers 5.1.2.1 Technical Director 5.1.2.2 Senior Fleet Manager / Fleet Manager 5.1.3 Senior Manager, Accounts 5.1.4 Senior Manager HSQE 5.1.5 IT Manager / Executive 5.1.6 Senior Technical Superintendent / Technical Superintendent / Assistant Technical Superintendent (Tankers & Bulkers) 5.1.7 Marine Manager / Senior Marine Superintendent / Marine Superintendent / Port Captain 5.1.8 Fleet Accounts Manager / Senior Accountants / Fleet Accountants 5.1.9 Senior Purchasers / Purchasers / Junior Purchaser 5.1.10 HSQE Executive 5.1.11 Office Administrator 5.1.12 Receptionist / Admin Assistant 5.1.13 Technical Executive 5.1.14 Systems Manager 5.1.15 HSQE Administrator 6.0 Shipboard Job Descriptions 6.1 Ship's Master 6.2 Chief Mate 6.3 Second MateControlled Revision: 01 Sep 2015SAM Doc No. 000BTABLE OF CONTENTS Approval: WBF Page: 3 of 4

System Administration Manual 6.4 Third Mate 6.5 Chief Steward / Chief Cook 6.6 Chief Engineer 6.7 Second Engineer 6.8 Third Engineer 6.9 Forth Engineer 6.10 Electrician / Electrical Officer 6.11 Boatswain (Bosun) 6.12 Pumpman 6.13 Fitter 6.14 Able Bodied Seaman 6.15 Ordinary Seaman / Deck Boy 6.16 Oiler 6.17 Wiper 6.18 Messman Part B 001 Ship/Shore Administration Master ListsMaster List 002 HSQE Filing IndexMaster List 003 List of STM Forms, Filing & DistributionMaster List 004 Approved Manning AgentMaster List 005 Approved Travel AgentMaster List 006 Charts of AuthorityMaster List 007 Office LibraryMaster List 008 Charts of AccountsMaster List 009 Critical OperationsMaster List 010 Critical EquipmentMaster List 011 Ship Manuals and PublicationsMaster List 012 Safety Posters & Publications InventoryMaster List 013 Ship Protective ClothingMaster List 014 Ship Pollution EquipmentMaster List 015 Gas Detection Instruments TankersMaster List 016 Gas Detection Instruments Dry CargoMaster List HSQE System Distribution 017 Identification and Evaluation of EnvironmentalMaster List Aspects 018 Logs and RecordsMaster List 019 Periodical RoutinesMaster List 020 Critical Spare PartsMaster List 021 List of STM Safety VideosMaster List 022 Register of Best PracticesMaster List 023 List of Valid DirectivesMaster List 024 Critical Equipment Risk AssessmentMaster ListControlled Revision: 01 Sep 2015SAM Doc No. 000BTABLE OF CONTENTS Approval: WBF Page: 4 of 4

Ship/Shore Administration1.0 Shipboard Administration  Purpose o To provide administration procedures for sea staff  Application o All Vessels  Responsibility o Shipboard Management Team 1.1 Administrative Procedures 1.1.1 Shipboard Filing Shipboard filing systems will be maintained by department heads, to be arranged, by name and number, to maintain and manage records for categories specified in the File Index, SSA Master-List 001 1.1.2 Communications - Ship to Shore In general all commutations to pass via the Master but where C/Eng or other persons communicate with the office the Master is to be kept advised of the content of the communication. Email protocol is: • Messages are to be addressed to ONE PERSON ONLY & copied as necessary to interested parties. • Personal Email should not be used for company correspondence with the exception when official Email is unavailable due to unforeseen reasons. Any official Emails should not be sent through personal Email accounts and personal Email address should not be placed under To, Cc or Bcc of the official Email. • To minimize file size transmission avoid sending attachments & where it is necessary to send an attachment then it is to be zipped.Controlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 1 of 33

Ship/Shore Administration• To minimize file size transmission & before forwarding/replying trim the message & leave only the last message for reference.• In general requisitions for stores/service/spares are to be submitted via the computerized PMS (ShipNet).• Other methods (fax & email) may be used during PMS implementation or during periods of equipment breakdown or failure o Masters are to adopt the following at the end of any message transmitted: Best regards, Master / (Name) (Ship Name) ----------------------------------------- Tel: Fax: Tlx: Email: Monitoring XXXXX Satellite1.1.3 Shore to Ship Communications• To minimize file size transmission & before forwarding or replying with repeat copies of earlier transmissions, messages should be trimmed so that only the previous message is message for reference.• Attachments >3MB are to be forwarded only with authorization from department heads. Anything in excess of 3MB should be sent through SatCom Support or Dropbox.• Large files that require long download times and extensive printing onboard should be avoided• General information, circulars, etc. that are of a non-urgent nature are not to be emailed but posted/couriered. Also transmission to agents for printing & placing onboard is to be investigated.• When dealing with 3rd parties/vendors only copy where it is pertinent & requires ship attention.Controlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 2 of 33

Ship/Shore Administration• Superintendents & Office Managers are to set an “out of office” message & advise the fleet when travelling/on vacation. Part of the advice is to nominate a deputy for the travel period.Standard Date Time FormatIn order to eliminate confusion regarding the numerical orderof day, month & year on company records, the followingstandard format should be followed:Day : 2 digit numeral (1-31)Month : 3 letter alphabetic abbreviation (Jan, Feb, etc...)Year : 4 Digit numeral (2012, 2012, etc...)Example: 21 Nov 20151.1.4 MailMail is to be couriered to the company:• The company advised of details of consignments from vessels.• The Masters advised of details of consignments from the office/company with copy to port agents.1.1.5 Private/Personal MattersThe vessel communications systems (satellite, mobile, land line) areprimarily for safety & ship operations however where it is foundappropriate the Master may allow private use as follows:• Crewmembers are to use “Prepaid Calling Cards” where available.• Where pre-paid arrangements are not available crew will be charged at cost with payment being drawn from monthly salary.• Where a crew communications system is installed (e.g. Globe Crew Mail, etc.) then text only email service will be provided free of charge to ship staff.Controlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 3 of 33

Ship/Shore AdministrationThe following guidelines apply to crewmembers personal mail:• Mail for crew is to be addressed via the companies (crew manning agents). Mail will then be combined with company mail & couriered.• Mail for crew must clearly state the vessel and the crewmember’s name & rank on the envelope.• The company will not courier newspapers, parcels, magazines, video cassettes etc. & these are not to be sent to our offices.• Medicines or other personal items should not be forwarded in mail packets & advise from the Sea Personnel Department taken.• The Company will bear the costs of crew mail / letters (to & from the vessel).• The Company will not bear the costs of newspapers, parcels, magazines, video cassettes etc.1.1.6 ReportingThe Master is responsible to comply with all statutory requirementsin regard to reporting of incidents, accidents and other situations asrequired by laws and regulations.The vessels assigned Superintendent is responsible to reportequipment, machinery & hull failures, to the vessels classificationsociety as necessary to maintain compliance with Classification rulesand Port State requirements.• Ship to shore and shore to ship reporting lines and directions is depicted in Figure 1-1 belowControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 4 of 33

Ship/Shore AdministrationFigure 1-1 Ship / Shore Direction & Reporting LineReport MANAGING Report DIRECTOR DirectSENIOR MANAGER Check TECHNICAL HSQE DIRECTOR AdviceAdvice Report Report Direct DPA SUPERINTENDENTContingency Resources Advise/Direct Report Support VESSEL TO BE REPORTED TO ALL MATTERS THE DPA The TechnicalIncidents / Accidents / Superintendent is the firstSpills / Illness / Injury / point of contact forFire / Death vessels in all mattersDetention/PSC Problems (including Emergencies)Major Non-ConformanceUKC Restrictions The Fleet ManagerInoperable FSA/LSA should first contact if theHot Work / Risk superintendent is notAssessment available COPY TO DPA Alternates may be contacted if TechnicalMARPOL equipment staff are not contactable.failuresNavigation equipment Action items must first befailures directed to the technicalConditions affecting the department prior tohealth safety or wellbeing involving the DPA.of the crew The DPA may be involved if there is abnormal delay or emergencyControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 5 of 33

Ship/Shore Administration1.1.7 Handover ProceduresFor Officers, company Forms CREW 029-031, are to be completedand signed by both the incoming and outgoing Officers. The originalsof each set are to be forwarded to SeaTeam in Singapore. For SeniorOfficers, if the vessel is in port, a handover period of at least 24hours is to be maintained. No Senior Officer is to leave a ship beforethe completion of the loading or discharge unless extremeextenuating circumstances exist, and then only with the priorapproval of the Fleet Manager.During all changes of command, the outgoing Master musthandover, to his successor, all ship’s documents against a receiptand send the original receipt to SeaTeam office (Master’s HandoverForm CREW 029). The relieving Master must satisfy himself that alldocuments are in order and that the balance of the ship’s cash, inthe safe, agrees with the ship’s accounts. He must also exerciseparticular care regarding the taking over of all legal andClassification Society documents (Trading Certificates).• Upon change of Masters, the outgoing Master is to prepare and fill out the Master’s Handover Form and present it to the incoming Master. After verifying and checking, both Masters shall sign the Handover Form and the change of command time is to be noted in the Deck and Official Log Books• The outgoing Master must present Master-List No. 010 – Ship Manuals and Publications, noting any non-conformance in required inventory• Masters are directed to personally witness, upon assuming command (and on a regular basis), proper operation of all primary life saving and fire fighting appliances.• A Master’s Review covering period onboard to be compiled with others and submitted jointly as one review at the end of the year.• The outgoing Master to give familiarization of WRH software to the incoming Master.The Chief Officer shall prepare the Chief Officer's Handover Form(Form CREW 031) to present to the incoming Chief Officer whenbeing relieved.Controlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 6 of 33

Ship/Shore Administration• Status of all LSA/FFA appliances shall be verified with any pending deficiency reported to the companyThe Chief Engineer shall prepare the Chief Engineer's HandoverForm (Form CREW 030) to present to the incoming Chief Engineerwhen being relieved• Upon joining the Chief Engineer should make a thorough inspection of the machinery spaces and report any major defects to the companyChange of CommandIn the Master's absence, the Chief Officer temporarily assumescommand. He has full authority to issue any orders or instructionsthat the Master would normally issue. The Chief Officer will be heldaccountable to the Master and the Company for action taken. Whenany Senior Watch Officer, Deck or Engine, reasonably believes thatthe Master is for any reason unable to command the vessel (forexample due to sickness or under the influence of alcohol or anyother drug) then the Senior Deck Officer on board shall:• Temporarily relieve the Master• Temporarily take command of the vessel• Immediately notify the Manager, Vessel operations, or Senior Management• Enter the details of the incident in the Deck Logbook and the Official Logbook, if carried. All deck officers must be completely familiar with the specific cargo system onboard.The following entry is to be made as the closing remark for all deckofficers handover notes:• The on-signing officer has been familiarized with the function of all control room instrumentation, valve position indicators, lights, alarms and related equipment.Controlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 7 of 33

Ship/Shore Administration1.2 ShipNet System 1.2.1 ShipNet Fleet The ShipNet database is used to report, record, and monitor all types of audits and inspections, safety meetings, near miss occurrences, accidents, and to provide feedback to the company in way of suggestions, complaints, change requests and reviews, where content is replicated by satellite between ship and shore. • Standardized checklists and menus are encoded in ShipNet as “Elements” and provide a common reference that allows the company to identify trends • The Shipboard Management Team is responsible to ensure all relevant reports listed in this section are fully populated in ShipNet with all Elements properly coded • Any extension of over-due items must be approved by the Superintendent (for PMS / Technical Reports) or the DPA (for HSQE items), as appropriate and reason stated in the report • The following subsections detail where and how specific reports are to be populated 1.2.1.1 Audits Module • Select “New” to create a new report • Select the audit type from the drop down menu: o Internal Audits – Ship o Internal Audits – Shore o Class Audits – Ship o Class Audits – Shore  Specify the “Scope” of the audit the field below: o Quarterly Bridge Procedures – BY MasterControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 8 of 33

Ship/Shore Administration o Annual Energy Conservation – By 2/E o Annual HSQE – By Office Auditor o Annual Bridge Procedures – By Marine Superintendent o Annual Manning Agent – By Office Auditor o Primary Vendor Audits – Annual Self Assessment by Vendor o ISM – SMC / ISPS – ISSC – By Class o ISO 9K/14K OHSAS 18K – By Class o MLC – By Class or Flag• Select the date & time of the audit• Fill in “all” blank fields o Click on Findings Tab, Select “Add” to create data fields for all findings:  Enter 3 digit sequential number as reference numbers  Select the applicable Category  Insert a brief description of the finding  For each finding, Select the “Details” Tab: o Enter the full description of the finding & root cause in the top block o Enter the Immediate actions taken in the middle blockControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 9 of 33

Ship/Shore Administration o Enter recurrence prevention in the bottom block  For Each finding, Select “Elements”, and click “Add” button to access the element codes; expand the appropriate code tree and tick the codes most applicable to the finding: o HSQE Internal Audits – Expand Code Tree 01 o ISM/ISPS/ISO/OHSAS/MLC External Audits – Expand Code Tree 02 o Bridge Procedures – Expand Code Tree 03 o Energy Conservation Audit – Expand Code Tree 04 o Other – Specific Details must be entered in the remarks below the element• Attach supporting documents (training records, photos, etc.) if needed to support completion of corrective actions for each finding• Insert comments if the Master/Managers comments section if explanation is required for the selected finding• ”MOVE” the report to the HSQE Folder• HSQE will review the report, enter comments, and either return the report to the ship follow-up folder if more action or information is required, or approve and close-out the reportControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 10 of 33

Ship/Shore Administration1.2.1.2 Inspections Module• Select “New” to create a new report• Select the Inspection type from the drop down menu: o Flag State o PSC Inspection o Safety Officer o SIRE o 3RD Party Inspection (SeaTec, P&I Club, etc.)• Select the date & time of the inspection• Fill in “all” blank fields o Click on Findings Tab, Select “Add” and insert a brief description of each audit finding  For each finding, Select “Details” and enter the full description of the finding and the root cause in the top block. Immediate actions taken in the middle block, and recurrence prevention in the bottom block  For Each finding, Select “Elements”, and click “Add” button to access the element codes; expand the appropriate code tree and tick the codes most applicable to the finding. o Flag State Inspection – Expand PSC Code Trees and use closest PSC Code o PSC Inspection – Expand PSC Code Trees o Safety Officer Inspection – Expand Safety Officer Code TreesControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 11 of 33

Ship/Shore Administration o SIRE Inspection – Expand SIRE Code o Other (for 3rd Party) – Specific Details must be entered in the remarks below the element o Attach supporting documents (Checklists, Observation Lists, SIRE Reports, etc.) if needed to support the inspection or the actions taken o Insert comments if the Master/Managers comments section if explanation is required for the selected finding o ”MOVE” the report to the HSQE Folder• HSQE will review the report, enter comments, and either return the report to the ship follow-up folder if more action or information is required, or approve and close-out the report1.2.1.3 Near Miss Reporting Module• Select “New” to create a new report• For recording Potential Accidents without consequence where severity = 0• Include CARE CARD Submissions• Select the Category from the drop down menu: o People o Environment o Property o Reputation• Select the date & time of the occurrenceControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 12 of 33

Ship/Shore Administration• Fill in “all” blank fields o Select “Details” and enter the full description of the occurrence  Enter the immediate & basic causes in the top block  Enter the Immediate actions taken in the middle block  Enter recurrence prevention in the bottom block o Select “Elements”, and click “Add” button to access the element codes; expand the appropriate code tree and tick the codes applicable to the occurrence: o Potential - Expand Code Tree 01 o Location – Expand Code Tree 02 o Occurrence – Expand Code Tree 03 o Unsafe Condition – Expand Code Tree 04 o Unsafe Act - Expand Code Tree 05 o Job Factor- Expand Code Tree 06 o Human Factor - Expand Code Tree 07 o Root Causes - Expand Code Tree 08 o Attach supporting documents (training records, photos, etc.) if needed to support completion of corrective actions for the occurrence o Insert comments if the Master/Managers comments section if explanation is required for the occurrenceControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 13 of 33

Ship/Shore Administration  High Potential Near Miss Occurrence are to be specifically highlighted in remarks and dialog boxes when moving the report• Minor Near Miss occurrence are to be closed by the Master after discussion in the monthly safety meeting• High Potential Near Miss Occurrences are to be investigated and closed-out by the HSQE Department• ”MOVE” the report to the HSQE Folder• HSQE will review the report, enter comments, and either return the report to the ship follow-up folder if more action or information is required, or approve and close-out the report1.2.1.4 Accident / Incident Module• Select “New” to create a new report• For reporting Accidents or incidents with consequences• Select the Category from the drop down menu: o People o Environment o Property o Reputation• Select the Severity from the drop down menu: o Severity 1 o Severity 2 o Severity 3 o Severity 4Controlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 14 of 33

Ship/Shore Administration o Severity 5• Fill in “all” blank fields o Select “Details” and enter the full description of the incident  Enter the immediate & basic causes in the top block  Enter the Immediate actions taken in the middle block  Enter recurrence prevention in the bottom block o Select “Elements”, and click “Add” button to access the element codes; expand the appropriate code tree and tick the codes applicable to the incident:  Potential - Expand Code Tree 01  Location – Expand Code Tree 02  Occurrence – Expand Code Tree 03  Unsafe Condition – Expand Code Tree 04  Unsafe Act - Expand Code Tree 05  Job Factor- Expand Code Tree 06  Human Factor - Expand Code Tree 07  Root Causes - Expand Code Tree 08 o Select “General”, and use the click “Type” button to access the drop down menu and select the applicable incident type  Absconded Crew  Lost Work Case  Medical Treatment CaseControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 15 of 33

Ship/Shore Administration  Collision/Allision  Cargo Damage  Deck Oil Spill  Fire  Heavy Weather Damage  Property Damage  Sea Pollution  Security Incident  Not Applicable o Attach supporting documents (Statements, drawings, photos, training records, photos, etc.) if needed to support the investigation o Insert comments if the Master/Managers comments section if explanation is required for the occurrence• Accidents with a Severity of 1-2 are to be investigated by the Safety Officer• Accidents with a Severity of 3 + are to be investigated by a shore based investigator o Each Report should have details entered for:  Incident Investigation  Incident Recommendations • Each recommendation is to be indicated as a separate finding by clicking the ADD buttonControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 16 of 33

Ship/Shore Administration o Enter 3 digit sequential number as reference numbers o Select the applicable Category if Investigation or Recommendation o Insert a brief description  Enter the full description with immediate and Basic Causes in the top block  Enter the Immediate actions taken in the middle block  Enter recurrence prevention in the bottom blocko For Personal Injuries, Select “Injury” Tab, and click the “ADD” button to enter the name/s of the victim/so For each victim, click the lower “ADD” Button to access the element codes; expand the appropriate code tree and tick the codes applicable to the injury:  Personal Injury – Code Tree 01 • Fatality • Lost Workday Case • Restricted Work Case • Medical Treatment Case • First Aid Case  Location – Expand Code Tree 02  Type of Contact – Expand Code Tree 03Controlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 17 of 33

Ship/Shore Administration  Part of Body Injured – Expand Code Tree 04  Nature of Injury - Expand Code Tree 05  Activity when injured- Expand Code Tree 06  Age Range - Expand Code Tree 07• ”MOVE” the report to the HSQE Folder• HSQE will review the report, enter comments, and either return the report to the ship follow-up folder if more action or information is required, or approve and close-out the report  Incident Investigation Report HSQE Form 005 is to be attached1.2.1.5 Non-Conformity Module• Select “New” to create a new report• To report deviations from an applicable standards• Select the Category with the applicable standard from the drop down menu: o HSQE o ISM Code o ISPS Code o ISO 9K/14K o OHSAS 18K o MLC 2006 o ISGOTT o COSWPControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 18 of 33

Ship/Shore Administration o SOLAS o MARPOL o Instruction Manuals o Other Applicable regulation or industry guideline• Fill in “all” blank fields o Select “NC Details” and enter the full description of the Non- Conformance  Enter the root causes in the top block  Enter the Immediate actions taken in the middle block  Enter recurrence prevention in the bottom block o Select “Elements”, and click “Add” button to access the element codes; expand the appropriate code tree and tick the codes applicable to the Non-Conformity  HSQE - Expand Code Tree 01  ISM/ISPS/ISO/OHSAS/MLC – Expand Code Tree 02  Bridge Procedures – Expand Code Tree 03  Energy Conservation – Expand Code Tree 04  Other - Expand Code Tree 05• Attach supporting documents (training records, photos, etc.) if needed to support completion of corrective actions for the NC• Insert comments if the Master/Managers comments section if explanation is required for the NC• ”MOVE” the report to the HSQE FolderControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 19 of 33

Ship/Shore Administration• HSQE will review the report, enter comments, and either return the report to the ship follow-up folder if more action or information is required, or approve and close-out the report1.2.1.6 Medical Repatriation Module• Select “New” to create a new report• To report repatriation for crew on medical grounds• Select the Category from the drop down menu: o Injury o Illness• Fill in “all” blank fields o Select “Diagnostics” and enter the full description of the illness or injury  Enter the name of sickness in the top block  Enter the medical diagnosis in the middle block  Enter treatment given in the bottom block• Click on “Previous Illness” Tab and indicate if any complicating or pre-existing illness or injury contributed to the need to repatriate• Doctors report must be attached• ”MOVE” the report to the HSQE Folder• HSQE will review the report, enter comments, and either return the report to the ship follow-up folder if more action or information is required, or approve and close-out the report1.2.1.7 Feedback Module• Select “New” to create a new reportControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 20 of 33

Ship/Shore Administration• To provide feedback of various types to the company• Fill in “all” blank fields o Click on Findings Tab, Select “Add” and insert a brief description of each point of the feedback:  For each point, Select “Details” and enter the full description: • Enter Particulars in the top block • Indicate Problems or Benefits in the middle block • The office will indicate a specific response in the bottom block  For Each finding, Select “Elements”, and click “Add” button to access the element codes; expand the appropriate code tree and tick the codes most applicable to the finding. o Affected Area – Expand Code Tree 02 o Change Request – Expand Code Tree 03 o Other – Expand Code Tree 04 o Attach supporting documents (JSA / Risk Assessment, photos, Drawings, Log Entries) if needed to support the proposal or problem encountered o Insert comments if the Master/Managers comments section if explanation is required for the issue• Ensure the correct Category is selected from the drop down menu: o For Complaints / GrievancesControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 21 of 33

Ship/Shore Administration  Notes of Protest  Terminal Complaints  MLC Complaints by Crew • HSQE will file closed reports to the Complaints Workflow Folder which serves as the designated file location for recordso For Customer Feedback  Audits by principals  Terminal Feedback  Charterer Complaints • HSQE will move closed reports to the “Complaints Workflow Folder” which serves as the designated file location for recordso For Ship/Shore Drills (For Office Use Only)  Ship/Shore Emergency Drills • Oil or Chemical Pollution / VRP • Security / SSP o HSQE will move the closed reports to the “Emergency Drills Workflow Folder” which serves as the designated file location for completed Ship/Shore Drillso For Management of Change (MOC)  Attach Risk Assessment / JSA  Move to Technical Folder for first approvalControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 22 of 33

Ship/Shore Administration  Move to HSQE for review • HSQE will move the closed reports to the “Management of Change Workflow Folder” which serves as the designated file location for MOC recordso For Masters Annual HSQE System Review  Attach Masters Review Form  Itemize Suggestions as separate findings • The DPA will move the closed reports to the “Masters Annual HSQE System Review Workflow Folder” which serves as the designated file location the recordso For Combine Safety Committee / Quality Safety Meetings  Attach Safety Minutes Form  Attach Quality Safety Minutes  Attach Photos of Drills  Attached Scenarios  Itemize Action Points as separate findings • Move to Quality Safety Work Flow • Quality Safety Coach will review and comment of Quality Safety Minutes and move the report to HSQE Workflow folder for HSQE review of Safety Committee Minute • HSQE will then review close-out the Safety Committee Minutes and move the closed reportControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 23 of 33

Ship/Shore Administration to the “Safety Minutes Workflow Folder” which serves as the file for the records o For SSA/SSP Review  Attach SSA/SSP Review Form  Itemize action points as Findings • The CSO will move the closed reports to the “SSA/SSP System Review Workflow Folder” which serves as the designated file location the records o For Suggestions  Itemize suggestions as Findings  The DPA will move the closed reports to the “Suggestions Workflow Folder” which serves as the designated file location the records o Insert comments if the Master/Managers comments section if explanation is required for any specific issue1.2.1.8 Technical Inspection Module• Select “New” to create a new port• To report and record technical inspection results• Select the Category from the drop down menu: o Superintendent o Quarterly Condition Report o Quarterly Mooring EquipmentControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 24 of 33

Ship/Shore Administration o Tank Inspections• Fill in “all” blank fields o Click on Findings Tab, Select “Add” and insert a brief description of each inspection finding  For each finding, Select “Details” and enter the full description of the defect in the top block.  Immediate corrective actions taken in the bottom block  For Each finding, Select “Elements”, and click “Add” button to access the element codes; expand the code tree and tick the codes most applicable to the defect or finding• Technical superintendent inspection reports are considered \"Work-Lists\" and do not require identification of root causes or recurrence prevention• Monitoring completion of technical inspection work-list items is the responsibility of the Technical Superintendent• ”MOVE” the report to the Technical of Ship Follow-up Folder as applicable• Technical will review the actions taken, enter comments, and either return the report to the ship follow-up folder if more action or information is required, or approve and close-out the report1.2.1.9 Technical Incident (Equipment Breakdown) ModuleTechnical incidents (equipment break-downs) require identificationof root causes and development of preventative measures, whichshould be indicated in ShipNet• Select “New” to create a new report• For Equipment failures or break downsControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 25 of 33

Ship/Shore Administration• For Off –Hire Incidents• For Bunker Shortage o Select the severity of the incident from the drop down menu:  Severity 1 < 10K USD  Severity 2 >10K USD  Severity 3 > 100K USD  Severity 4 > 1M USD  Severity 5 > 10M USD o Select the equipment category of the incident from the drop down menu:  Main Machineries  Auxiliary Machineries  Deck Machineries  Electrical, Motors & Switchgears  Electronics and Automation  Radio & Navigation Eqpt  Hull Structures  Pipelines  Valves and Outfittings  Spills/Overflow (Internal)Controlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 26 of 33

Ship/Shore Administration  Others• Fill in “all” blank fields o Select “Finding” and enter the full description of the incident  Enter the root causes in the top block  Enter the Immediate actions taken in the middle block  Enter recurrence prevention in the bottom block o Select “Elements”, and click “Add” button to access the element codes; expand the appropriate code tree and tick the codes applicable to the incident:  Trouble Category - Expand Code Tree 01  Consequence – Expand Code Tree 02  Failure – Expand Code Tree 03  Job Factors – Expand Code Tree 04  Human Factors- Expand Code Tree 05  Root Causes- Expand Code Tree 06  Effect Time - Expand Code Tree 07  Movement/Position - Expand Code Tree 08  Miscellaneous - - Expand Code Tree 09 o Attach supporting documents ( photos, Drawings, Makers Instructions) if needed to support understanding of the problem encountered o Insert comments if the Master/Managers comments section if explanation is required for the issueControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 27 of 33

Ship/Shore Administration• ”MOVE” the report to the Technical Folder• Technical will review the report, enter comments, and either return the report to the ship follow-up folder if more action or information is required, or approve and close-out the report1.2.1.10 Directives / Alerts Module• Click of the Buttons to accesso HSQE Alerts & Directives Alerts o Experience Transfer from Incidents o To be discussed with crew during monthly safety meeting o Valid until retired Directives o Interim HSQE Procedures released with immediate effect o Security Procedures & Instructions with Immediate effect o Valid until retiredo Technical Alerts & Directives Alerts o Experience Transfer from Breakdowns o To be discussed with SMT and routines amended where needed o Valid until retiredControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 28 of 33

Ship/Shore Administration  Directives o Technical Procedures with immediate effect o Makers Instructions & Updates o Valid until retired o Management Review o Management Review Minutes, Key Performance Indicators, HSQE Aspects, Non-Conformance Summary and Near Miss Performance o Replicated from Office every Quarter from 1st Quarter 2013 o Content to be discussed with SMT1.2.1.11 Manuals ModuleDocuments are produced, numbered, verified, approved, registered,filed and distributed by date, with the current valid documentationmaintained at all times in the ShipNet Database for ease ofreference. All content uploaded into the ShipNet databaseconstitute the latest and most up-to-date controlled versions ofHSQE Documentation.• Click of the Buttons to access HSQE System Manuals & Forms, Technical Manuals, and Supporting Documentation o HSQE System  Forms  HSQE System Manual (HSM)  Ship/Shore Administration Manual (SAM)Controlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 29 of 33

Ship/Shore Administration  Operations Manual • Oil Tankers (TOM) • Bulk Carriers (BOM) • Product Chemical Tankers (PCM)  Emergency Contingency Manual (ECM)o Technical Manuals  Deck  Electric Part  LSA/FFA  Lifting Apparatus  Machinery Part  Navigation & Communication Equipment  Pollution Prevention Equipment  Shafting, Rudder & Anchor  Others Extrao ShipNet  User Manuals  Instructionso Supporting Documentation  OCIMF PublicationsControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 30 of 33

Ship/Shore Administration  Tutorials  Miscellaneous Reference Materials1.2.1.12 Landing Advice ModuleLanding Advice reports are used to generate and record off landitems to better facilitate the tracking of the off landed items.• Select “New” to create a new report• Select Category for off land  For Analysis  For Repair  For Return  As per Office Instruction• Fill in “all” blank fields o Select “Item Details” and enter the description of the item  Enter the reason for off land  Enter the Port Returned once item is returned on board o Attach supporting documents (Analysis reports etc) o Insert comments in the Office comments section to indicate the transfer of the items if any (Only for Office Use)• ”MOVE” the report to the Technical Folder Technical will review the report, enter comments, and either return the report to the vessel report folder if more action or information is required, or close-out the reportControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 31 of 33

Ship/Shore Administration1.2.2 ShipNet Works Planned Maintenance System routines all provided in the ShipNet Works Module. The “ShipNet” PMS system but may be temporarily substituted by paper-based systems during implementation phase, during computer break-downs, or on certain vessels where sale or similar circumstance is pending. • Extension of over-due items in ShipNet must be approved by the Superintendent with the reason stated 1.2.2.1 Planned Maintenance System (PMS) • Click of the Buttons to access computer based planned maintenance system: o System Explorer  Allows users to locate reports o Maintenance  Provides intervals and job descriptions for planned maintenance  Provides records for maintenance completed o Equipment History  Allows users to access the maintenance history of specific components o Storage Location  Provides designated store locations for spares o Spares  Provides onboard inventor of spare parts  Provides re-order points for spare partsControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 32 of 33

Ship/Shore Administration Documentation & Filing o Hand-Over Notes  SeaTeam Forms 029-031 o Shipboard Manuals & Publications  SSA Master-list 010 References o ShipNet  User ManualControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 001SHIPBOARD ADMINISTRATION Approval: WBF Page: 33 of 33

Ship/Shore Administration2.0 Shore-based Office Administration  Purpose o To provide standard administration procedures for office staff  Application o Singapore Office  Responsibility o Office Managers o Staff 2.1 Human Resource Management The Managing Director is responsible for the formulation, implementation and monitoring of personnel administration procedures. The various sections Manager’s are responsible for the day-to-day personnel matters within their Sections. SeaTeam Management will follow line management principles that require each operational unit be managed via line management. Managers have been delegated responsibility and authority for all activities within their Section. Management will actively delegate authority and responsibility within specified limits, in order to create a motivating working environment, and to make use of the employees' competence in the decision making process. Differences in Specific Offices and functions between Singapore Offices and other locations will be specifically noted in those instances where application of company requirements differs. • In instances of conflict, staff are to be guided by the guidance and decision of local managementControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 002SHORE-BASED OFFICE ADMINISTRATION Approval: WBF Page: 1 of 24

Ship/Shore Administration2.1.1 Education and ExperienceThe selection of the right employee, and development of theircompetence and ability is determined in the recruitment process basisestablishment of the correct professional competence, formaleducation, and previous experience in and for the position to be filled.The following guidelines indicate minimum education and experienceconsidered appropriate for shore based positions: • Managing Director o University Degree, Maritime College with proven track record in ship management and related field experience o 7 years as Senior Manager • Technical Director o University Degree or Maritime College with related field experience o Chief Engineer Certificate of Competency or Equivalent o 5 years as Manager • CEO - Crewing Office / Senior Manager Crewing o Maritime College with related field experience , sailed as Master of the vessel o 5 years involvement in crew operations • Senior Manager HSQE o University Degree or Maritime College with related field experience o 5 years relevant working experience o Formal DPA Training or experienceControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 002SHORE-BASED OFFICE ADMINISTRATION Approval: WBF Page: 2 of 24

Ship/Shore Administration o Formal Training in Marine Investigation o ISM Internal Auditor Training• Senior Manager Accounts o University Degree in related field o 5 years relevant working experience o Formal Training in Business Accounting• Marine Manager o University Degree or Maritime College with related field experience o Master Mariner Certificate of Competency o 3 years relevant working experience o Formal Training in Marine Investigation o ISM Internal Auditor Training• Fleet Manager o University Degree or Maritime College with related field experience o Chief Engineer Certificate of Competency or University degree in appropriate discipline o 3 years relevant working experience as a Senior Superintendent or equivalent o Formal Training in PMS and Purchasing SystemsControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 002SHORE-BASED OFFICE ADMINISTRATION Approval: WBF Page: 3 of 24

Ship/Shore Administration• Crewing Manager o University Degree or Maritime College with related field experience o 3 years relevant working experience o Formal Training in Crew Management or work experience• IT Manager o University Degree , graduate with IT experience o 3 years relevant working experience o Formal Training or work experience in Database Management• Senior Technical Superintendent o University Degree or Maritime College with related field experience o Chief Engineer Certificate of Competency or University degree in appropriate discipline o 3 years as Technical Superintendent or equivalent working experience o Experience in PMS and Purchasing Systems• Senior Marine Superintendent o Maritime College, Tech Education o 3 years as Marine Superintendent or relevant working experience o ISM Internal Auditor Training o Formal Training in Marine InvestigationControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 002SHORE-BASED OFFICE ADMINISTRATION Approval: WBF Page: 4 of 24

Ship/Shore Administration• Technical Superintendent o Maritime College, Tech Education o 3 years as C/E or relevant working experience o Experience in PMS and Purchasing Systems• Marine Superintendent o Maritime College, Tech Education o 3 years as Master or relevant working experience o ISM Internal Auditor Training• Junior Technical Superintendent/Technical Executive o Maritime College, Tech Education• Purchasing Officer o GCE ‘ O’ / ‘A’ level o 5 years relevant working experience or appropriate technical education• Senior Accounts Officer o GCE ‘O’ level plus LCCI Higher Accounting or Business graduate with accounting experience o 2 years relevant working experienceControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 002SHORE-BASED OFFICE ADMINISTRATION Approval: WBF Page: 5 of 24

Ship/Shore Administration • Accounts Officer o GCE ‘O’ level plus LCCI Higher Accounting or Business graduate with accounting experience • Administrator o University degree holder or GCE ‘O’ / ‘A’ level with related field experience o 1 year relevant working experience • Assistant o GCE ‘O’ / ‘A’ level with related field experience o Relevant working experience2.1.2 RecruitmentCandidates will first be identified from within the company, includingsea staffs who have demonstrated superior performance and a desireto work ashore and subsequently through known industry sources oradvertisement if in-house sources are not suitable. • After sourcing and screening, short listed candidates shall be called in for interview. • The interviews shall be conducted by the relevant Manager. • Candidates shall be asked questions based on the information they have given in their application letter, including detailed explanation of all of the following as may be applicable: o Education & Qualification o Work History & Experience o Criminal History & RecordControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 002SHORE-BASED OFFICE ADMINISTRATION Approval: WBF Page: 6 of 24

Ship/Shore Administration o Achievements o Salary Requirements • Subsequent Background verification should be attempted, as far as possible, by telephonic or electronic searching and checking regarding the truth and validity of data presented • Candidates deemed acceptable for employment will be require to undergo the Singapore standard pre-employment medical check prior to being offered office employment o Existing medical conditions may or may not be considered acceptable. Each circumstance will be dealt with on a case by case basis • Office administration will verify minimum training requirements for the position are fulfilled through: o Comparison of original certificates and diplomas to the requirements specified in SSA 2.1.1 above; and o Completion of Office Form 016B “Verification of Training” to ensure that any needed training is scheduled within 90 days of employment and future training is planned2.1.3 Employment Letter• Employment of all office personnel must be on the basis of a written employment letter or contract. o The employment letter specifies the probation period (3 or 6 months) depending on the position. o The respective Manager or Department Head will review the staff performance prior to completion of the probation period and recommend if employment is to be confirmedControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 002SHORE-BASED OFFICE ADMINISTRATION Approval: WBF Page: 7 of 24

Ship/Shore Administration2.1.4 Temporary Staff• Temporary staff may be recruited to work when required, eg for short-term projects. o Temporary staff in junior positions will not normally be subjected to the full recruitment process, but may, basis performance, be subsequently selected for continuance as full time employees2.1.5 Temporary Office Engagement of Sea Staff• Employment of Sea-Staff for office short term office engagement will be a periodic routine for Senior Officers. o The company will attempt to bring in selected high performing officers once or twice per year to supplement superintendents, review plans and procedures and better familiarize themselves with the office organization2.1.6 Remuneration• The company will establish and maintain a remuneration system that reflects market conditions. o Employees will be awarded different remuneration packages according to their positions and responsibilities in the organization. o Remuneration packages for each individual employee will be stated in the employment letter or contract. o Salary evaluation is carried out once a year, normally 1st of January. o Salary is paid monthly.Controlled Revision: 01 Sep 2015SAM Part A - SSA Doc 002SHORE-BASED OFFICE ADMINISTRATION Approval: WBF Page: 8 of 24

Ship/Shore Administration2.1.7 Training• The company will encourage, develop an annual training plan, and budget funding for continued professional training of its office staff o Managers will be scheduled to attend at least two (2) professional training courses or seminars per year o Superintendents will be scheduled to attend at least one (1) professional training course or seminar each year. o Office staff may be scheduled to attend professional training courses or seminars as needed to support their job functions, subject to company approval and budget o In the selection of training courses for Singapore Staff, the company shall give priority to courses, which have been approved-in-principle by the Skills Development Fund (\"SDF\"). o Training records are kept in individual personnel files; individual staff members are responsible to ensure copies of completion documents are returned to the company for inclusion o Staff training courses, will be approved by the Managing Director upon recommendation from Respective Managers. • Refresher Training o HSQE Managers and Superintendents are required to refresh Investigation Training after 5 years2.1.8 Induction of New Employees• All newly employed personnel shall be oriented and introduced to the company by the responsible manager. Induction will be accomplished as follows:Controlled Revision: 01 Sep 2015SAM Part A - SSA Doc 002SHORE-BASED OFFICE ADMINISTRATION Approval: WBF Page: 9 of 24

Ship/Shore Administrationo The new employee will be assigned a company sponsor, normally in the same department, who will serve as mentor to demonstrate operation of equipment, ensure provision of all needed PPE, keys, and IT systems and provide a synopsis of standard departmental operating procedures  For India Crewing Offices, All newly employed personnel shall be oriented and introduced to the company by the CEO  The CEO will meet each new employee to welcome them aboard and provide an overview of the company Mission and Vision, and employment expectations for the position filled  Other Induction functions normally carried out for Singapore Staff, will be fulfilled through provision of electronic induction mediao The new employee will be required to read and confirm understanding of the company HSQE System Manualso The new employee will be provided a personal copy of the HSQE Induction Manualo The HSQE Manager will explain company polices and office emergency procedures and safety expectations while travelling and while visiting shipso Relevant Administrators will provide an overview of company benefits, claims processes, and leave procedures, in accordance with the company induction checklisto The Managing Director will meet each new employee to welcome them aboard and provide and overview of the company Mission and Vision, and employment expectations for the position filledControlled Revision: 01 Sep 2015SAM Part A - SSA Doc 002SHORE-BASED OFFICE ADMINISTRATION Approval: WBF Page: 10 of 24

Ship/Shore Administration2.1.9 Working Hours• The company has endorsed in principle a 5 days working week. However, the international shipping industry is of a nature that may require work outside normal working hours. In such circumstances staff are expected to make themselves available as and when required o Monday to Friday 0900 to 1730 (including one hour lunch) o Certain employees and categories of staff will be required to work outside normal working hours from time to time as circumstances require. • Working Hours – India / Philippines o Monday to Friday 0900 to 1800 (including one hour lunch)2.1.10 Public Holidays • Employees are entitled to paid public holidays as gazetted by the Government.2.1.11 Cooperation & Involvement • SeaTeam requires its employees to play an active part in the decision making through daily cooperation with management. The company will encourage staff ideas and viewpoints. • Managers are to provide clear realistic objectives and goals for their sections so staff can understand and share responsibility for their achievement2.1.12 Appraisal & Evaluation • An important link in the chain of development and motivation of employees must be the provision of open and honest feedback on an individual's performance.Controlled Revision: 01 Sep 2015SAM Part A - SSA Doc 002SHORE-BASED OFFICE ADMINISTRATION Approval: WBF Page: 11 of 24