Booklet Part

SUMERGE Vacancies Project Manager  Leads team on complex small, medium size project or significant segment of a large project.  Manages scope initiation, definition, change control and creates WBS.  Manages project plans activities definition, sequencing, estimating, assigning and schedule control.  Identifies and analyzes risks and performs mitigation planning, monitoring and execution  Plans and ensures execution of quality assurance and testing activities  Work on presales activities to define the client needs and propose the right solution. Prepares and reviews responses to Requests for Information (RFI), responses to Requests for Proposal (RFP), contracts, and statements of work Specification  Min 4 years experience in Project Management in Software Industry  PMP Certificate is a plus  Proficiency in the English language 295

SUMERGE Vacancies HR Internship  Assist HR Department in all administrative tasks.  Provides administrative services covering specific areas of recruitment  Organizes personnel records and ensures completion and validity of files  Administers personnel attendance and leaves when requested.  Takes part in developing company culture  Assists in developing learning curriculum  Assists in applying benefits’ programs Specification  Any Bachelor degree “preferred HR/ Business Administration Major”  2-6 months internship  Excellent Command of English Language  Undergrads are welcome to send their CVs 296

SUMERGE Vacancies HR Associate  Provides interpretation and counsel to employees and line management regarding policies, programs and practices  Provides administrative services covering specific areas of recruitment  Organizes personnel records and ensures completion and validity of files  Administers personnel attendance and leaves  Participates in conducting internal employee surveys and interviews  Takes part in developing company culture  Assists in developing learning curriculum  Assists in applying benefits’ programs Specification  Any Bachelor degree “proffered HR/ Business Administration Major”  0-2 years of experience in HR  Excellent Command of English Language  Fresh grads are welcome to send their CVs SUMERGE 297

Vacancies Associate Support Engineer  Provide support to clients related to technical and operational aspects of products, including troubleshooting, ticketing system updates, support case acknowledgements, provisioning activities, etc…  Offer alternative solutions where appropriate with the objective of retaining clients’ business  Identify and escalate priority issues per client specifications; redirect problems to appropriate resource  Provide necessary information, observations, logs and all required support to respective resources to diagnose a reported or an escalated case  Provide guidance to clients in the use of products.  Improve products performance by identifying problems; recommending changes.  Monitor and ensure compliance with service level agreements.  prioritize and resolve open cases  Improve client references by writing and maintaining documentation.  Participate in development of client training programs by identifying learning issues 298

SUMERGE Vacancies Specification  Computer science/ Computer engineering graduate  0-1 years of experience in Technical Support or software Development  Very Good Command of English  Customer service minded  Solutions oriented with good problem solving skills  Knowledge of relevant software computer applications and equipment  Knowledge of customer service principles and practices  Willingness to co-operate with others and work to the greater good  Multi-tasking capabilities Junior Support Engineer- Java  Performs technical tasks including programming, unit testing, system integration and support.  Documents developed software programs.  Participates in system analysis and design.  Participates in project estimation and planning.  Performs products installation and configuration.  Conducts customer training on software programs. 299

SUMERGE Vacancies  Investigates, introduces, advises and educates others on tools, technologies, and methodologies.  Compares and articulates alternative approaches to a design, and implements technical solutions that meet initial requirements. Specification  Bachelor degree of Computer Science/ Computer Engineering  0-2 years of experience  General computer science/engineering knowledge (languages, compilers, algorithms, analysis, programming structure) acquired thru university education or equivalent experience  Proficiency in the English language HOW TO APPLY E-mail Address: [email protected] 300

TELEMEDIA MISR Company profile Telemedia is a member of a group under the umbrella of Telemedia Holding Company which include Nile Radio Productions (Nogoum FM Radio, Nile FM Radio , Nogoum Records and NRP Music ) and advansys (GSM infotainment leader in the Egyptian market). Telemedia is a leading VAS company started in 2000 as a Land line premium services provider, and has rapidly grown to become among the largest and most credible value added service providers in the Middle East. 301

TELEMEDIA MISR Vacancies 1) Call center representatives description: Responsible for performance of all Customer Service related functions in the Call Center, including all activities required to handle incoming and outgoing calls/faxes/mails/emails/sms, whilst ensuring that all these activities are carried out with maximum efficiency, security and control, in accordance with established procedures and agreed service standards. Person’s Specification  Any call center experience and fresh graduates  Good, very good and fluent English proficiency  Bachelor Degree from a suitable university ( Students can apply)  Self-Presentation and effective communication  Have an energetic positive attitude  Ability to work on shift basis  Excellent persuasion and sales skills  Ability to handle tough situations/ handle hard calls/ Solve technical issues  Working hours: 9 hours * 5 days 302

TELEMEDIA MISR Vacancies 2 - Social Media Specialist Description:  Attract and interact with targeted virtual communities and networks users.  Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action  Set up and optimize company pages within each platform to increase the visibility of company’s social content Person’s Specification  In-depth knowledge and understanding of social media platforms and their respective participants (Facebook, Youtube, Twitter, Instagram, etc.)  Minimum of 1 year of experience writing  Bachelor Degree from a suitable university 303

TELEMEDIA MISR Vacancies 3) Sales Executive Description: Builds market position by locating, developing, defining, negotiating, and closing business relationships. Work on increasing sales opportunities and thereby maximize revenue for the department in specific and Telemedia in general. Person’s specification:  At least 1 year of experience as a sales  Proven track record in identifying, shaping and closing complex deals.  Bachelor Degree from a suitable university  Business understanding of call center outsourcing needs.  Pro-active at pursuing opportunities.  Excellent communication and negotiation skills.  English proficiency 304

TELEMEDIA MISR Vacancies 4) Junior Software Developer Description:  Participate in analysis and design discussions.  Create and maintain ERP applications, writing codes and solving bugs.  Generate unit test and MOC’s  Involved at all stages of application development, from UI design to final testing.  Follow applications specifications (UI design, System Requirements and Graphic requirements).  Learn new technologies that could be integrated.  Conduct peer-review as per the methodology and standards. Person’s specification:  1+ years Asp.Net (C #) experience.  Good Knowledge with MSSQL server  Good English proficiency  Able to work night shift 305

ULTRA DENTAL CLINIC Company profile Ultra dental Care & Esthetics is applying the highest international dental standards following the American Dental Association and the European standards for safety and sterilization. We are offering wide range of services using the latest technology available in the dental and cosmetic industry through our branch in the 6th of October city. Our mission is to put care with cure, smile with confidence, treatment with satisfaction and exceeding expectations. Ultra Dental Care & Esthetics has an exceptional team of more than 15 members. The team is headed by Dr. Ahmed El – Sayed who is the Clinical Director and a consultant in Restorative and Cosmetic dentistry for more than 18 years of experience. He is extensive training and continuous education in Germany, Italy, UK and France enabled him to offer the first class smile makeovers and wide range of restorative rehabilitation services. Ultra Dental Care & Esthetics offers you the following unique services:  Safety & sterilization following international standards recommended by the American Dental Association (ADA), the Occupational Safety and Health Administration (OSHA), and the Centre for Disease Control (CDC).  Accurate Diagnosis with Digital Technology by using the 3D Ultra consultation techniques to maximize the accuracy, speed and comfort in the procedure. 306

ULTRA DENTAL CLINIC Company profile  Exceptional Gentle Care for your kids. We provide your child with a friendly dental visit away from any fair or anxiety. Helping them to enjoy every moment at their separate kids zone with all entertainment facilities under supervision of specialists with a high level of children communication.  Preventive treatment to increase longevity and health of the teeth and gums. This take place by using testing and screening methods to inform us about the most efficient and effective and the least invasive way to treat each patient individually.  We are always available for emergency 24/7 and can provide dental care for medically compromised patients and handicaps whose needs may be a little more specific.  More than 15 consultant in all dental specialty to offer all dental services as cleaning and polishing, teeth arrangement or braces , gum treatment, surgical and medical treatment, caries rem oval, teeth colored fillings , porcelain and ceramic crowns , dental implants, root canal treatment, whitening, veneers We are affiliated with the following societies and associations:  ADA - American Dental Association – USA  ICOI – International Congress for Oral Implantology - Germany  Royal College of Dental Surgeons – UK We are open on long working hours from 9:00 Am till 10:30 pm (Friday Off).Looking for a mutual valued cooperation as soon as possible Dr. Mahmoud E Araby General Manager Ultra Dental Care & Esthetics 307

ULTRA DENTAL CLINIC Vacancies Dentist Person’s specification  Provided high standards according to ultra-standard Customer service Person’s specification  Provided high standards according to ultra-standard Marketing specialist Person’s specification Provided high standards according to ultra-standard 308

WADI HOLDING GROUP Company profile Company Name: Wadi Group Company Industry: Production, Manufacturing Website: http://www.wadigroup.com Wadi Holdings is a powerhouse of ideas, technologies, and skills for building prosperity, growth, and sustainability in Egypt. Wadi Holdings and its subsidiaries consists of over 3500 staff located across 12 production and administration sites throughout Egypt. Wadi Holdings workforce is part of highly capable and expanding infrastructure that supports the poultry, food, and industries in Egypt. Wadi Holdings S.A.E. was established in 1995 under investment Law 230 as a stock holding corporation, consolidating the Wadi group of companies for the purpose of strategic and financial management. Wadi cultivates its solid financial reputation and strong technical know-how. Wadi Holdings provides centralized services to the Wadi group of companies, helping to streamline operations in the following areas: Finance, Procurement & Inventory, Management Information systems, Legal & Public relations, Human Resources, and Corporate Image & Marketing. The different companies under the umbrella of Wadi Holdings fall in the following area. Wadi Group was established in 1985 as a stock holding corporation, the company employ over 3500 employees located across 12 production sites throughout Egypt. Headquarter is located in Cairo and its main subsidiaries along the Alex desert road. 309

WADI HOLDING GROUP Vacancies Learning & Development Supervisor Number of vacancies: 1 Field: HR Years of experience: 5 – 9 Level: Supervisor HR Business Partner Number of vacancies: 1 Field: HR Years of experience: 7 – 15 Level: manager Quality internal Auditor Number of vacancies: 1 Field: QA & CI Years of experience: 3 – 5 Level: Joiner Senior Treasury Analyst Number of vacancies vacancies: 1 Field: Finance / Treasurer Years of experience: 5 -7 Level: Senior 310

WADI HOLDING GROUP Vacancies ERP Senior Specialist Number of vacancies: 2 Field: IT Years of experience: 4 – 6 Level: Senior Data Base Senior Specialist Number of vacancies: 2 Field: IT Years of experience: 5 – 7 Level: Senior Production Manager Number of vacancies: 2 Field: Production Industrial -FMCG Years of experience: 5 – 10 Level: Managerial Maintenance Manager Number of vacancies: 2 Field: Maintenance Industrial - FMCG Years of experience: 5 – 10 Level: Managerial 311

WADI HOLDING GROUP Vacancies QA Manager Number of vacancies: 1 Field: QA Industrial – FMCG Years of experience: 5 – 10 Level: Managerial QC Manager Number of vacancies: 1 Field: Industrial - FMCG Years of experience: 5 – 10 Level: Managerial Plant Manager Number of vacancies: 4 Field: Industrial - FMCG Years of experience: 5 – 10 Level: Managerial 312

WADI HOLDING GROUP Vacancies Working Hours: 9:30 hours per day Days off: Friday- Saturday E-mail Address: [email protected], LinkedIn page: Wadi Group Telephone: +20 233038175 Mobile: +2 01068816297 / 01026200333 Fax: +20 233038175 Head Office location: 10 Managem&Mahager St, off Lebanon Mohandissen , Giza , Egypt . Company representatives Dina Bayommey Talent Supervisor Ahmed Hamdy Recruitment Specialist 313

WUZZUF Company profile WUZZUF is Egypt’s #1 Online Recruitment Job Site when it comes to quality jobs and candidates. More than 4,000 companies and recruiters in Egypt are actively hiring since we launched in 2012. Also more than 350,000 job seekers consisting of Egypt’s top professionals and fresh graduates visit WUZZUF applying to jobs each month. Looking for a job? Register directly on WUZZUF and search the latest jobs from top employers in Egypt and get instant alerts by email when top brands are hiring. When you create your profile and upload your CV on WUZZUF, top employers will also be able to find you and contact you through keywords in your CV. Are you an employer or recruiter? If you are currently hiring, and would like to advertise your jobs on WUZZUF and search Egypt’s top CV database, Register Now for a FREE Employer Account on WUZZUF. Go to WUZZUF.net - Egypt’s #5 Online Recruitment Job Site Follow us on facebook.com/wuzzuf for latest job updates 314

WUZZUF Vacancies 1-Accounting/ Finance Jobs Link: http://wuzzuf.net/a/Accounting-Finance-Jobs-in-Egypt 2-Administration Jobs: Link: http://wuzzuf.net/a/Administration-Jobs-in-Egypt 3-Art/ Design/ Creative Jobs: Link: http://wuzzuf.net/a/Creative-Art-Design-Graphics-Jobs-in- Egypt 4-Call Center Jobs: Link: http://wuzzuf.net/a/Call-Center-Jobs-in-Egypt 5-Computer/ Internet Jobs: Link: http://wuzzuf.net/a/Computer-Internet-Jobs-in-Egypt 6-Customer Service Jobs Link: http://wuzzuf.net/a/Customer-Service-Jobs-in-Egypt 7-Education/ Training Jobs Link: wuzzuf.net/a/Education-Training-Jobs-in-Egypt 315

WUZZUF Vacancies 8-Engineering Jobs Link: http://wuzzuf.net/a/Engineering-Jobs-in-Egypt 9-Healthcare/ Medical Jobs Link: http://wuzzuf.net/a/Healthcare-Medical-Jobs-in-Egypt 10-Human Resources Jobs Link: http://wuzzuf.net/a/Human-Resources-HR-Jobs-in-Egypt 11-Insurance Jobs Link: http://wuzzuf.net/a/Insurance-Jobs-in-Egypt 12-Law/ Legal Jobs Link: http://wuzzuf.net/a/Law-Legal-Jobs-in-Egypt 13-Logistics/ Transportation Jobs Link: http://wuzzuf.net/a/Logistics-Transportation-Jobs-in-Egypt 14-Managements Jobs Link: http://wuzzuf.net/a/Management-Jobs-in-Egypt 15-Marketing/ PR Jobs Link: http://wuzzuf.net/a/Marketing-Advertising-Jobs-in-Egypt 316

WUZZUF Vacancies 16-Quality Control Jobs Link: http://wuzzuf.net/a/Quality-Control-Jobs-in-Egypt 17-Safety Jobs Link: http://wuzzuf.net/a/Safety-Jobs-in-Egypt 18-Sales Jobs Link: http://wuzzuf.net/a/Sales-Jobs-in-Egypt 19-Software Developments Jobs Link: http://wuzzuf.net/a/Software-Development-Jobs-in-Egypt 20-Technology/ IT Jobs Link: http://wuzzuf.net/a/Technology-IT-Jobs-in-Egypt To check out ALL our jobs please go to: http://wuzzuf.net/search/jobs 317

XEROX Company profile Xerox Egypt at a glance Xerox Egypt was founded as a subsidiary of Xerox Corporation in 1978. Since the invention of Xerography 75 years ago, the people of Xerox have helped businesses simplify the way work gets done. Today, we are the global leader in business process and document management, helping organizations of any size be more efficient so they can focus on their real business. Headquartered in Norwalk, Connecticut, we have more than 140,000 Xerox employees and do business in more than 180 countries, providing business services, printing equipment and software for commercial and government organizations. Learn more at www.xerox.com. Xerox Office Systems Through its wide network of distribution and service partners covering all of Egypt, Xerox offers an extensive array of office equipment, supplies and services, and provides its customers with integrated and personalized technology, software and support. Xerox product lines contain entry-level and advanced models so customers always get the desired value for money. Xerox pioneered document technology and continues to lead the industry in color printing solutions. Xerox introduced color printing and digital color technology to the Egyptian marketplace, making color printing fast, easy, and affordable. Xerox imaging equipment can enhance the efficiency and performance of every workplace, and is the smart solution for the small office and the global enterprise for all business printing requirements. Multifunction systems use Xerox 318

XEROX Company profile Digital technology to print, copy, fax, scan and email, in color or black and white, saving valuable office space and time. Xerox Production Group: Xerox Production Services help clients with high-volume printing needs in the production and graphic design environment to manage processes from start to finish. Xerox engineers and programmers integrate equipment, software, and services from both Xerox and 3rd party manufacturers and readily develop solutions based on accuracy, integrity, and security in a deadline environment. Xerox high-volume printing/publishing systems deliver quality comparable to offset printing, with the advantages of smaller print runs. Companies can regularly update time-sensitive documents, customize mailings, and print in full-color or highlight color as resources are freed from the burdens of mass production and storage considerations. Xerox Managed Print Services: Xerox managed print services was founded on the knowledge that technology alone will not simplify a business. It is a unique combination of people, process, and technology that leads to success. Xerox Global Services provides an array of consulting services to help a company of any size optimize its operational infrastructure's performance, and find ways to minimize costs. Xerox assesses the company’s current state, designs new work processes using existing equipment, and even provides day-to-day management of the company’s devices, supplies and service. 319

XEROX Company profile Address: Nile City Towers, North Tower, 26th & 27th Floors 2005c Cornish El Nil, Ramlet Beaulac, Cairo, Egypt Short number 19611 Telephone (+202) 2461 2612 Email [email protected] Fax (+202) 2461 2712 320

XEROX Vacancies  Business Development Manager  Customer Service(CSE)  Post Sales  Pre-Sales  Admin Assist  Receptionist. 321

BERLITZ Company profile BERLITZ is a world leader language service provider that has unmatched expertise in its field, with its superior high quality Language Instruction Courses. The company started more than 130 years ago in 1878 and is now operating in over 400 centers in more than 50 countries, has more than 5000 employees, more than 12 000 major clients and has 30 million alumni around the world. The BERLITZ method has been refined and enhanced over a period of 130 years of research and has therefore become the most trusted and advanced method in the world. For over a century, people have been coming to BERLITZ to learn any language they need for business, pleasure, travel or any other specialized field. Being a leader in the global communications, we have the resources and the capabilities to meet the needs of the local as well as the international business community. This ensures that all the short listed Instructors are very well trained on BERLITZ international teaching techniques. Kindly visit: www.berlitzegypt.com. 322

BERLITZ Vacancies 1) Part time English Instructor 2) Corporate sales representative 3) Kids operations team leader 4) Customer Service representative 5) Corporate Sales Executive The perfect candidate should:  Have (at least 2 or more) years of experience  Have very good English  Have excellent communication and negotiation skills  Have the ability to work under pressure  Have the drive to achieve results  Be sales-oriented The Sales Executive is expected to:  Conduct sales visits to clients  Analyze clients’ needs during the sales interview and determine his target level & recommend a program according to the client’s needs  Follow up on enrollments and re enrollments of clients according to their language training needs and schedule preferences  Maintain a strong clients’ database.  Achieve the monthly sales target 323

EGYCHAM Company Profile The first Arab company concerns in spreading new concepts of modern Management and Restructuring organizations and qualifying personnel to the labor market. Entrepreneur Company in Human Resources Management started its work to transform Human Resources Management Knowledge into practice. One of the most important ability that Egypt has is the Human Resource element who is in need to live practice as tas needed for Egypt development. Egycham cares about:  Changing work culture  Filling gaps between today and future work  Qualifying Arabian companies and foundations to apply the modern management concepts  Investing in peoples mind  Creating a good relationship between the work owners and their employees to unite the vision. Our Goal Decreasing the gap between the real world and what we wish for it and helping our companies to reach high level of quality, profit, enlarging the production and customer satisfaction. Our target owners, managers, employees, new graduates, college students. Work area consulting, training, Recruitment. 324

EGYCHAM Vacancies  Sales manager  Sales team leader  Sales outdoor  Electric sales engineer  Key account executive  Executive sales  Medical representative  Material demand planning  Production planning section heads  .net developer  Web & mobile App designer  Legal affairs specialist  Commercial director  Business development  Finance &planning  Credit analyst corporate banking  Accountant  Marketing manager  Marketing specialist  Social media specialist  HR director  HR Manager  Administration manager  Security manager  OD and performance specialist  Talent acquisition 325

EGYCHAM Vacancies  HR specialist  Editorial assistant  Property consultant  Graphic designer  Technical support engineer  Performance & talent management  Project manager  Technical office manager  Technical office engineer  Site engineer  Hosting & managed services  Crew office  Office boy  ‫امن‬  ‫مسؤل نظافه‬ -Excellent knowledge of M.S office must for all positions. -Excellent knowledge of written and speaking English is a must for all positions. Please submit your C.V with attached recent photo and job title in the subject line to: [email protected] 326

EL-SABA GROUP Company profile Elsaba trading company was established in 1974. ElSABA has grown substantially through the years to become one of the most leading automotive companies in the Egyptian market. Elsaba automotive is an authorized dealer for eight brands (Nissan, Kia, Ford, Suzuki, Renault, Peugeot, Honda & VW in addition to being authorized for Nissan, Kia and Peugeot service and maintenance. Elsaba has a total of 500+ employees, and achieved 4% of the automotive market share in 2015. ELSABA owns ten specialized showrooms and four authorized service centers. 327

EL-SABA GROUP Vacancies 1) Service Advisor Years of Experience: 1 – 3 years Level: Junior Main responsibilities: 1.Acknowledge and greet customers politely and courteously when they enter the reception area and assist them through the Book in process. 2.Advise customers about necessary service for routine maintenance. Help identify problems by questioning the customer or doing a visual inspection or road test. 3.Record the customer requirements on a Job Order Form informing customer of estimated labor and parts charges when requested, inspect customer’s vehicle and record any damage/comments on the Job Order Form (receipt of customer supplied product), sign same and allow customer to read, or read details to them, and obtain their signature (contract review). 4.Follow up with Team leader to see if vehicle will be ready when promised, advise the customer of any delays and for additional work exceeding 10% of estimate contact the customer and obtain his agreement to proceed (amendment to contract). 5.Acknowledge and greet returning customers politely and courteously when they enter the reception area, explain the details of the work done, parts changed, notes on the Quality Control Sheet. etc. 6.For any vehicles requiring delivery, coordinate the checking, cleaning and delivery, using Reception Driver, of same 328

EL-SABA GROUP Vacancies Qualifications:  1-3 years of experience in the same position as a minimum.  B.Sc in Mechanical Engineering, automotive major or related.  Punctual, organized and presentable. 2) Workshop Team Leader Years of Experience: 1 – 3 years Level: Junior Main responsibilities: 1.Supervise the servicing and/or repair of customer’s vehicles within the trade discipline(s) assigned. 2.Liaise with Receptionists to predict type and volume of future workload and understand particular needs of customers, advise Receptionists of any problems with the work on customers’ vehicles (control of non-conforming product - disposition of nonconforming product - corrective and preventive actions) 3.Report on performance of assigned team, individuals, facilities, equipment, tools and systems to Workshop Supervisor “Write weekly figures and reports”. 4.Inspect and carry out inspection and tests for compliance with specified standards on service or repair work and customers vehicles (in-process inspection and customer supplied product) e.g. 329

inspection may reveal that customer’s vehicle does not comply with national standards for road worth. EL-SABA GROUP Vacancies 5.Report, record and return any incorrect or defective parts to Parts Group’s Stores and external suppliers (nonconforming product - disposition of) 6.Advise Service Garage Manager of Warranty Work encountered, advise Job Controller and Receptionist of additional work encountered 7.Follow the warranty instruction supplied by warranty manager. Qualifications:  1-3 years of experience in the same position as a minimum.  B.Sc in Mechanical Engineering, automotive major or related.  Punctual, organized and presentable. 3) Spare parts Advisors Years of Experience: 1 – 3 years Level: Junior Main responsibilities: 1. Daily sales activities following up 2. Publicizes parts services good reputation 3. Monitor the loss of sales record & give Feedback regularly to supervisor 330

4. Monitors implementation of counter sales activities to satisfy our customers and keep a good image EL-SABA GROUP Vacancies 5. Monitors parts competitor’s activities and customer’s suggestion and report to Asst. Parts Manager- Sales Qualifications:  Excellent command of English Language.  B sc. of Business and Administration or Equivalent.  Certificates in Sales and Marketing is preferred  Punctual, organized and presentable. 4) Customer Service Representatives Years of Experience: 1 – 3 years Level: Junior Main responsibilities: 1.Take full responsibility for the dealing with relevant customer complaints, queries and requests for information for the start to the end of the process. 2.Ensure that both an appropriate and adequate investigation takes place in all cases. This includes the recording of all communications between the various parties and all information taken into consideration. “Must approach all matters in a non-biased and professional manner”. 331

3.Carry out relevant research as required and requested by Customer Service Manager. 4.Prepare daily, weekly, monthly statistical reports as appropriate. EL-SABA GROUP Vacancies 5.The Customer Care Manager in ensuring that all relevant standards within the customer charter are met. 6.Meet the objectives and performance measures agreed the Customer Service Manager. 7.Due to the strong inter-relationships across divisions, keep all relevant parties informed of assigned work programmers as much as possible. 8.To handle customer feedback received via all channels proactively in accordance with the company’s service standards and policies. 9.To track and compile the Customer Feedback report on a monthly basis. 10. Provide operational and administrative support. Qualifications:  Excellent command of English Language.  B sc. of tourism and Hotels or equivalent.  Punctual, organized and presentable. 332

EL-SABA GROUP Vacancies 5) Sales Coordinators Years of Experience: 0 – 2 years Level: Junior Main responsibilities: 1.Handle customer complaints and then identify and resolve client concerns. 2.Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals. 3.Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made. 4.Follow up on new leads and referrals resulting from field activity. 5.Identify sales prospects and contact these and other accounts as assigned 6.Complete understanding of pricing and proposal models. 7.Maximizes all opportunities in the process of closing a sale resulting in the taking of market share from larger competitors. 8.Prepare presentations, proposals and sales contracts 9.Develop and maintain sales materials and current product knowledge. 10. Establish and maintain current client and potential client relationships. 11. Prepare paperwork to activate and maintain contract services 12. Participate in marketing events such as seminars, trade shows, and telemarketing events. 333

13. Follow-up for collection of payment. 14. Coordinate company staff to accomplish the work required to close sales EL-SABA GROUP Vacancies 15. Assists in the implementation of company marketing plans as needed. Qualifications:  Excellent command of English Language.  B sc. of Business and Administration or Equivalent.  Certificates in Sales and Marketing is preferred  Punctual, organized and presentable. Working conditions: Working Hours: (8 hours per day) Number of Days off: (1 day) Days off: (Friday) Application procedure: Send your C.V to Email [email protected] Company Contact information: Address: 250 industerial zone Zahraa el maadi, Cairo, Egypt Hotline: 16449 Email: [email protected] 334

Contact: Mohamed Tarek Position: Senior HR Specialist Contact: Dina Ghazaly Position: Senior HR Specialist ETHICS HR Company profile Ethics believes that the most valuable asset in any company is its people; and ethics are important to regulate the behavior of people within any organization whether the employee or the employer. We believe that the most valuable asset in any company is its people; our passion for development is the main driver for enhancing and the capabilities of your employees. We work hard on establishing a better foundation of knowledge, competencies and skills; only through maximizing these assets, can a company's performance flourish. We apply the latest approaches and best practices which are applied world-wide to ensure consistency with the global market, we also provide major Corporate services that support the entire process of Human Resources for a diverse range of business sectors, our main focus on the right selection through proper recruitment, guaranteed through proper recruitment; employee alternating assessment, comply with HR surveys, effective employee training and all essential development needs. We work extensively on identifying key solutions for transforming your organization into a more successful company model, our main approach is concerned with the right allocation for the existing resources at the right position to maximize the outcome effectively which enables the human resources to flourish and ultimately ensures the prosperity of your business. The founders of Ethics have been in the field of Human Resources for more 335

than 20 years, they gained experience from different multinational schools, and they strongly believe that decent ethics and solid Values are the basis for any successful business relationship. ETHICS HR Company profile Our main driver for success is sharing with our clients the same path, vision, objective, and prosper is an essential milestone for the growth of our business along with yours. Vision To be the leading HR consultancy company in the MENA region Mission We provide high standard consultancy services in the fields of Human Resources and Management for the corporate business segment, assisting our clients with labor-related operations and creating various integrated business solutions that cover our clients' needs. We are keen on providing a healthy productive work environment for our employees to grow and prosper as they are the single-most important factor to our success. Ethics believes in people. We believe that the most valuable asset within any organization is its workforce, developing people will lead to highly productive workforce and a solid 336

positiveimpacton the welfareof our community ETHICS HR Vacancies Fleet Supervisor A well-known distribution company is currently seeking a Fleet Supervisor with 2-4 years of relevant experience. If interested kindly send your updated resume to [email protected] mentioning the vacancy title (Fleet Supervisor) in the email subject line. Sales Specialist A well-known company is currently seeking a Sales Specialist with minimum 2 years of relevant experience. If interested kindly send your updated resume to [email protected] mentioning the vacancy title (Sales Specialist) in the email subject line. Corporate Sales Executive A well-known company is currently seeking a Corporate Sales Executive with 4-5 years of relevant experience. If interested kindly send your resume to [email protected] mentioning the job title (Corporate Sales Executive) in the email subject line. Administration Manager A well-known real estate company is currently seeking “Administration Manager”. The potential candidates should have an experience in developing Real estate projects and post graduate business studies is a 337

plus. If interested kindly send your resume to [email protected] mentioning the vacancy title (Administration Manager) in the email subject line. ETHICS HR Vacancies IT Manager A well-known real estate company is currently seeking to hire an IT Manager with 5-7 years of experience and ERP & Network background is a must. If interested kindly send your resume to [email protected] mentioning the vacancy title (IT Manager) in the email subject line. Lawyer A well-known real estate company is seeking a Lawyer with 2-5 years of relevant experience in the same industry. If interested kindly send your resume to [email protected] mentioning the vacancy title (Lawyer) in the email subject line. IT Supervisor A well-known real estate company is currently seeking IT Supervisor with minimum 2-3 years of relevant experience. Candidates should have a bachelor degree in computer science and ERP, Oracle & MSQL background are must. If interested kindly send your resume to [email protected] mentioning the vacancy title (IT Supervisor) in the email subject line. Call Center Agent A well-known company is seeking to hire Call Center Agents Fresh 338

Grads -2 years of experience. If interested kindly send your resume to [email protected] mentioning the vacancy title (Call Center Agent) in the email subject line. ETHICS HR Vacancies Customer Service Agent A well-known real estate company is seeking to hire Customer Service Agents with 1-3 years of experience. The candidates will be responsible for handling the customers face to face and over the phone. If interested kindly send your resume to [email protected] mentioning the vacancy title (Customer Service Agent) in the email subject line. Business Development Manager A well-known company is currently seeking a Business Development Manager with minimum 10 years of experience in FMCG or Telecommunication. If interested kindly send your resume to [email protected] mentioning the vacancy title (Business Development Manager) in the email subject line. Store Manager A regional retail company is seeking a (Store Manager) with minimum 7 years of relevant experience and Retail background is a must. If interested kindly send your updated resume to [email protected] mentioning the vacancy title (Store Manager) in the email subject line. 339

Marketing Coordinator A well-known company is currently seeking Marketing Coordinator with 1-3 years of relevant experience in retail or real estate field. Bachelor degree in Marketing or Mass communication is a must. If interested kindly send your resume to [email protected] mentioning the vacancy title (Marketing Coordinator) in the email subject line. ETHICS HR Vacancies Administrative Assistant A well-known company is currently seeking an Administrative Assistant with 1-3 years of relevant experience. If interested kindly send your resume to [email protected] mentioning the vacancy title (Administrative Assistant) in the email subject line. Civil Engineer A well-known telecommunication company is currently seeking a Civil Engineer with 1-3 years of relevant experience, bachelor degree in a civil engineering and GSM sites experience is a must. If interested kindly send your resume to [email protected] mentioning the vacancy title (Civil Engineer) in the email subject line. QHSE Manager A well-known telecommunication company is currently seeking QHSE Manager with minimum 5 years of relevant experience, bachelor degree in engineering is a must and Oil & Gas background is an asset. If interested kindly send your resume to [email protected] mentioning the vacancy title (QHSE Manager) in the email subject line. 340

Technical Sales Engineer A well-known company is currently seeking a Technical Sales Engineer with 1-3 years of relevant experience, mechanical engineering background is a must. If interested kindly send your updated resume to [email protected] mentioning the vacancy title (Technical Sales Engineer) in the email subject line. ETHICS HR Vacancies Accountant A well-known company is currently seeking an Accountant with 1-3 years of experience. If interested kindly send your resume to [email protected] mentioning the vacancy title (Accountant) in the email subject line. Social Media Specialist A Regional Retail Company is seeking a “Social Media” with minimum 3 years of relevant experience, mass communication/ Marketing Degree is a plus. If interested kindly send your resume to [email protected] mentioning the vacancy title (Social Media Specialist) in the email subject line. HR Specialist HR Specialist is required with minimum 1 year of relevant experience. If interested kindly send your resume to [email protected] mentioning the vacancy title (HR Specialist) in the email subject line. More vacancies are available on: Facebook: www.facebook.com/ethicshr 341

LinkedIn: www.linkedin.com/company/ethics-hr Email: [email protected] Contact Info: Tel: 01211222222 / 01211111122 / 01206333330 / 01206333331 Website: www.ethicshr.com 342

EVO BUSINESS SOLUTIONS Company profile EVO is a multinational solution provider which has been established in june-2013. EVO provider’s business solutions to a list of well know national and international companies. EVO’s goal is to be ranked number one on the top of the business solution providers, be the Human Resource Outstanding (HRO), Finance and Accounting (F&A) or marketing solutions providers. Our vision To be the unique, trust worthy source of business expertise for the organizations in the MENA region seeking to embrace the full potential of their resources as well as the market trends Our mission To maintain partnership with business organizations to articulate shareholder’s strategy, acquire talents and develop the best practices in a way reflected on their return on investment. 343

EVO BUSINESS SOLUTIONS Vacancies UK Account: EVO Business Solutions is now hiring \"International call center advisor\" “British Account” (B-CS) Job description:  Handle British Customers inquires and complaints.  Provide customer with accurate information and right solutions.  Performs other duties as assigned by management Requirements: 1) Graduates and Undergraduates who are flexible to work 10 hours per day. 2) Fluent English is a Must. 3) Excellent communication & problem solving Skills. 4) Flexible with shift basis (10 hours rotational shifts 5 days a week and 2 days off) Benefits: 1) Starting Net Salary 2,400 EGP (Full time). 2) VPN (Limited mobile line). 3) Meal Allowance. 4) Social and medical insurance. 5) Transportation is provided. 6) Gym Access based on availability. If you are interested to build your career path in one of the most reputable multinational companies that will help you in your long term plan, kindly send your updated CV to: [email protected] and mention the Job code \"B-CS\" in the subject. 344